Podcasts about speechworks

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Best podcasts about speechworks

Latest podcast episodes about speechworks

Get Out of Wrap - Contact Centre Chat
#106 Klaus Failenschmid - Head of UX at Sabio chats bots, language and conversation

Get Out of Wrap - Contact Centre Chat

Play Episode Listen Later Apr 13, 2022 49:52


A great episode with a real expert ! Klaus Failenschmid specialises in UI/Design Processes, chatbots & voicebots and linguistics in general and is Head of UX Chatbots and Interaction Technologies at Sabio. Klaus tells us in this episode how these technologies can create excellent experiences for the customer and the agent and discusses their impact on the wider contact centre. We also hear how Klaus was actually the first European employee of SpeechWorks – now Nuance – before joining Sabio and also we hear his thoughts around how he sees natural language understanding (speech context) impacting the contact centre and particularly the agent/customer interaction. A great guy with really great ways of bringing his expertise to light. --- Send in a voice message: https://anchor.fm/get-out-of-wrap/message

Family Business Radio
Lauren Marlow, Speechworks

Family Business Radio

Play Episode Listen Later Mar 14, 2022


Lauren Marlow, Speechworks (Family Business Radio, Episode 30) Lauren Marlow, CEO of Speechworks, was Anthony Chen’s guest on this episode of Family Business Radio. As the social aspects of her work as an attorney withered during the pandemic, she realized she was ready for a change, and leaped at the opportunity to join Speechworks. Lauren […] The post Lauren Marlow, Speechworks appeared first on Business RadioX ®.

Engineering Influence from ACEC
Speechworks Joey Asher on the Keys to Good Virtual Platform Presentations

Engineering Influence from ACEC

Play Episode Listen Later Aug 31, 2021 22:20


Since the onset of the COVID-19 pandemic, we have spent a lot more of our workday in the virtual environment, talking to colleagues, clients, and others over Teams, Zoom, Webex, etc. Many engineering firms now do online client presentations, and they can be quite a challenge because the skills and systems that make for successful face-to-face presentations don't necessarily transfer to the virtual world. To share his insights into how to adapt client presentations to the virtual world, Joey Asher came on the program. Joey is president of Atlanta-based Speechworks, which offers communication and public speaking skills training and coaching to businesses nationwide.  

Residential Tech Talks
Episode 25: Sense Labs’ Mike Phillips on Bringing AI into the Smart Home

Residential Tech Talks

Play Episode Listen Later Sep 1, 2020 30:22


In this episode, Residential Tech Today Executive Editor Jeremy Glowacki chats with Mike Phillips, CEO and co-founder of Sense Labs, a Cambridge, Massachusetts company whose Sense Home Energy Monitor provides real-time insights into home energy consumption. He was a researcher at MIT before going on to co-found two companies (SpeechWorks and Vlingo) that brought speech recognition capabilities to call centers and to mobile phones, including the technology that would go on to power virtual assistants across hundreds of millions of phones. Visit https://sense.com/ to learn more. Today’s episode of Residential Tech Talks is brought to you by Ring | Smart Security Systems & Home Automation Visit https://ring.com to make your home & neighborhood safer.

The VentureFizz Podcast
Episode 182: Bill Ledingham - CEO, Fairwinds

The VentureFizz Podcast

Play Episode Listen Later Jul 7, 2020 48:20


Bill has a knack for noticing market opportunities where a company can scale. As either a founder or executive, the majority of the companies he's been involved in have exited. We discuss this topic in terms of how he decides where to focus his time and how he evaluates the potential market need. Earlier in his career, he was a founding team member of SpeechWorks which went public, merged with Scansoft, and later became known as Nuance. Another more recent success story was Black Duck Software, where he was CTO & EVP of Engineering. The company was acquired by Snopsys. He is now the CEO of Fairwinds, the Kubernetes enablement company. The company's software and services enable organizations to run secure, reliable, and scalable Kubernetes infrastructure. In this episode of our podcast, we cover: * A journey through Bill's career and all the different companies. * The background story on Fairwinds which was formed via the acquisition of ReactiveOps and all the details on how they are helping their customers. * What is Kubernetes and why it is so popular these days? * Advice for founders on figuring out their Go-to-Market strategy. * Bill's thoughts on how to build a career path to a CEO position. * And so much more. If you like the show, please remember to subscribe and review us on iTunes, Soundcloud, Spotify, Stitcher, or Google Play.

VUX World
Conversation design and grounding strategies with Jon Bloom

VUX World

Play Episode Listen Later Mar 2, 2020 51:06


Jon Bloom, Senior Conversation Designer at Google, joins us to share what a conversation designer does at Google, as well as some conversation design techniques used at Google, such as 'grounding strategies'. Presented by SparksSparks is a new podcast player app that lets you learn and retain knowledge while you listen.The Sparks team are looking for people just like you: podcast listeners who're also innovative early adopters of new tech, to try the beta app and provide feedback.Try it now at sparksapp.io/vux Conversation design and grounding strategiesConversation design is one of the core skillsets required to create engaging and effective voice and conversational experiences. UX Mag recently wrote about how the role of conversation designer will be one of the fastest growing UX roles in 2020.But what exactly is conversation design? And what does a conversation designer actually do?This week, we're joined by Jon Bloom, Senior Conversation Designer at Google to find out.We discuss the role, what's involved, Jon's prior experience, the resurgence of enthusiasm in the voice community, as well as some conversation design techniques you can use to start creating engaging conversational experiences.Conversation design techniquesOne of the highlights of the conversation is Jon's take on errors.Within the conversation design community, most people talk about 'error recovery', which is recovering from situations in a conversation where things go wrong. For example, if a user asks for a pizza, and the system says 'what flavour', what happens when the user says a flavour that the system doesn't have? Or if the system mishears the user?Recovering from these situations is typically known as 'error recover', but Jon's perspective is different and refreshing.Jon mentioned that within all conversations, there are no such thing as errors. There is simply 'grounding'.Grounding includes anything and everything the two people do within a natural conversation in order to ensure understanding.For example, if a user asks for a hotel room for Tuesday, the system might confirm with 'Here's the rooms I found for Tuesday'. Confirming that it heard Tuesday is a form of grounding.In the pizza example, where the user asks for a flavour the system doesn't have, the system might respond with 'I'm sorry, we don't have Hawaiian, but we do have farmhouse'.These aren't 'errors', they're natural parts of human conversations and the things we do to ensure both parties are on the same page.We get into some great detail on this with Jon, as well as plenty more conversation design techniques.About Jon BloomJon is a veteran in the conversation design space, with decades of experience working in speech recognition systems, conversational UX and natural language-based human-computer interaction.He created the interface design process for the well renowned dictation system Dragon Dictation by Dragon Systems, before moving to SpeechWorks (acquired by Nuance) to work on conversation design for IVR phone systems and in-car speech recognition systems.Jon then worked at Synchronoss Technologies working on analysing and improving speech recognition systems for IVR phone systems, then moved back to Nuance as a Senior User Interface Manager.Jon currently works predominantly on the Google Assistant and is responsible for making interactions and experiences on Google Assistant as intuitive and as user friendly as possible.LinksFollow Jon on TwitterDesigning Voice User Interfaces by Cathy PearlVoice User Interface Design by James GiangolaGoogle's conversation design guidelinesGoogle's 'error' recovery guidelines (The irony isn't lost on me that Google has called this 'errors', rather than 'grounding'. Although this does include genuine system errors such as speech recognition issues) See acast.com/privacy for privacy and opt-out information.

In Plain Language
How to Help Kids Be Confident in Their Unique Voices

In Plain Language

Play Episode Listen Later Sep 21, 2019 18:26


Kids can feel self-conscious if they speak differently than their peers. And to be honest, a lot of kids do! Whether a child has a regional accent, has trouble saying certain sounds (like r's), or speaks differently for any other reason, this episode will show you how to help them feel confident in their one-of-a-kind voice. We'll also chat about how we can teach all kids to be empathetic and accepting of those who speak differently. You'll hear from Ellen Braaten, Ph.D. (co-director of The Clay Center for Young Healthy Minds at Massachusetts General Hospital and associate professor at Harvard Medical School), Jann Fujimoto, M.S., CCC-SLP (a speech-language pathologist and owner of SpeechWorks), and Novea McIntosh, Ed.D. (assistant professor of education at the University of Dayton, Ohio, and committee member for the Olweus Bullying Prevention Program). Be sure to also pick up your copy of Malty the Blue Tiger on Amazon! These remarkable books help kids easily learn language — and teach the value of embracing what makes you one-of-a-kind. You can also find free language and speech resources at MaltyTheBlueTiger.com. Have a question you'd like us to answer on this podcast? Send it to us at InPlainLanguage@MaltyTheBlueTiger.com.

The Voicebot Podcast
Stuart Patterson CEO of LifePod Talks Proactive Voice and Assistants for Elders - Voicebot Podcast Ep 72

The Voicebot Podcast

Play Episode Listen Later Dec 2, 2018 61:33


Stuart Patterson is CEO and co-founder of LifePod Solutions. The mission of the company is to transform how people care for their parents and other elders as they age in place. It is “2-way Alexa for the elderly,” and leverages what Patterson calls proactive voice. Prior to LifePod, Stuart was President and COO of Sidekicks which was a mobile app serving autistic children and their families. He also served as CEO of Xtone which enabled apps to add voice interaction. Going further back, Stuart was President of Scansoft which acquired Nuance and before that was CEO of Speechworks for six years before merging it with Scansoft. Stuart has a voice industry pedigree going back more than 20 years. He earned his undergraduate degree from Harvard and an MBA from Yale.

The VentureFizz Podcast
Episode 54: Mike Phillips - Co-Founder and CEO of Sense

The VentureFizz Podcast

Play Episode Listen Later Nov 11, 2018 49:13


Welcome to Episode 54 of The VentureFizz Podcast, the flagship podcast of your most-trusted source for startup and tech jobs, news, and insights! On this episode of our podcast, I interviewed Mike Phillips, Co-Founder and CEO of Sense. Mike is a serial entrepreneur and a pioneer in speech recognition technology. What was so interesting about my interview with Mike is that it was basically a history lesson through the evolution of speech recognition—a very difficult and complex technology to build. After years and years, it is technology that we now take for granted with things like Siri, Alexa, and Ok Google. After spending time in research at Carnegie Mellon and MIT, Mike co-founded SpeechWorks, a company that created software that allowed you to interact with an automated attendant in call centers in a natural way, which was groundbreaking technology at the time. Mike went on to be a co-founder of Vlingo, which was often referred to as the “Siri for Android,” which helped make consumer adoption of this form of technology a reality. Today, Mike is doing something completely new with Sense, which is making our homes smarter with their intelligent home energy monitor. The company has raised a total of $38.6M in funding, including a $18M Series B round of funding back in October. In this episode of our podcast, we cover: -Mike's background, and how his interest in electronics started to bloom at a young age by building things like his own computer and an electronic piano tuner. -The details on the early research projects he was working on at Carnegie Mellon and MIT. -Building SpeechWorks to the point of going public, and their evolution of the company through mergers and acquisitions to eventually becoming known as Nuance. -How he was able to convince investors that mobile was the next frontier for speech recognition, which led to Vlingo and was acquired for $225M. -The vision for Sense and how they are letting consumers know what is going on in their homes, all while making them safer, more efficient, and more reliable. -Plus a lot of advice for entrepreneurs. Lastly, if you like the show, please remember to subscribe to and review us on iTunes, or your podcast player of choice!

Relentless Health Value
EP173: Artificial Intelligence vs Clicking Around in EHRs, With Wayne Crandall From NoteSwift

Relentless Health Value

Play Episode Listen Later Mar 8, 2018 28:12


Wayne Crandall is the president and CEO of NoteSwift. Crandall's career in technology spans sales, marketing, product management, strategic development, and operations. Prior to joining the NoteSwift team, Crandall was president and CEO of CYA Technologies, and then took over as president of enChoice, which specialized in ECM systems and services, when they purchased CYA. Crandall was a co-founder, executive officer, and senior vice president of sales, marketing, and business development at Nuance Communications and was responsible for growing the company to over $120M following the acquisition of Dragon and SpeechWorks. Before Nuance, he was the European managing director of Xerox Imaging Systems, a wholly owned subsidiary of Xerox Corporation, where he established them as the market leader in document recognition software throughout EMEA and the Pacific Rim. Crandall's other career successes included Kurzweil Computer Products, Philips Information Systems, NV, Lexitron (a division of Raytheon Data Systems), and Savin Business Machines. Crandall is much funnier than this executive summary. He brings humor and wisdom to the team, and the ability to find the right person for every job. He enjoys a healthy lifestyle with his family, puppies, and, of course, the occasional round of golf. 00:00 EHR and usability challenges. 02:00 Structured data entry. 04:00 Why the opportunity for documentation error is greater in current EHR systems. 06:25 How CIOs are learning that there's a problem via physician burnout. 12:15 Medical speech recognition. 13:45 What NoteSwift does. 14:00 What Samantha does for NoteSwift. 14:45 Where physician dictation takes place. 17:00 Solving the physician data entry problem. 20:00 How Samantha offers a review process with the physician to ensure accurate data entry and coding. 23:15 What it means to be “speech agnostic.” 24:20 What Wayne has learned about using artificial intelligence and machine learning in health care. 24:50 Using technology to solve a smaller, finite problem, rather than tackling a larger issue. 25:40 How NoteSwift has helped reduce physician burnout. 26:30 How quickly Samantha can be installed. 27:00 How long Samantha has been available. 27:25 You can learn more at www.noteswift.com or send Samantha an email at samantha@noteswift.com.

Get Clients Now
050 - How to Create Riveting Presentations with Top-Selling Author and Founder of Speechworks Joey Asher | Ken Newhouse - FunnelTribes.com | Online Marketing, Funnels, Persuasive Communications, Sales Training & Coaching

Get Clients Now

Play Episode Listen Later Mar 5, 2018 38:30


On today's episode, host Ken Newhouse interviews Joey Asher, top-selling author and founder of Speechworks.net where he reveals his easy-to-implement ...yet very, very powerful framework for creating (and delivering) compelling, riveting presentations that win more deals, get more clients and (without question) are gonna help you sell a lot more stuff. You can access information on Speechworks.net and Joey's five books (I highly recommend them!) by visiting www.speechworks.net now.

Weather: Storm Front Freaks Podcast
#18 - Guest: Kim Cunningham - She's a Bad Ass Meteorologist!

Weather: Storm Front Freaks Podcast

Play Episode Listen Later Jan 15, 2017 68:35


In This Episode Guest: Kim Cunningham, former Weather Center Live Co-Host on The Weather Channel. Lightning Round: $100,000 Pyramid-Storm Front Freaks Style Brady’s Storm School: Upslope and Downslope The team discusses the future of TV Meteorologists Weather Fools: We share the foolish things people do in bad weather situations Wx Resources: We provide some great weather sites, apps and equipment Listener Questions and Comments Details about Episode 19 and guest TV Meteorologist and Aurora Photographer, Ross Ellet Season 2.0 Update Storm Front Freaks RAW – Unedited video of the recordings of our podcast shows with all the behind the scenes footage during our breaks (PG-13 for possible language) now available immediately after recording on our YouTube Channel! Storm Front Freaks RAW LIVE! – Join us live as we record the show and interact with us via the chat window. We will answer your questions and respond to your comments during the show! Next show (Episode 19) will be Thursday, January 26 at a special time of 9:00pmET/8:00pmCT. Our Guest Kim Cunningham, former On-Air Meteorologist at The Weather Channel Kim has been a meteorologist for over 30 years. She had a 25 year dream career at The Weather Channel, first behind the scenes and then in front of the camera.  She was the first woman to be used as a tropical, severe and winter weather specialist/expert.  Kim was honored by her peers and asked to co-author “You can be a Woman Meteorologist”, a book for children about her career. Prior to The Weather Channel, Kim was a forecaster and weather observer for the United States Air Force where she specialized in severe and tropical weather. Cunningham has been named Airman of the Year, and was the first woman promoted to the Severe Weather section of Global Weather Central at Offutt Air Force Base. While Kim is building a career in motivational and public speaking, she is also a communication coach for Speechworks, Inc and a freelance on-camera meteorologist for CBS46 in Atlanta. Kim Cunningham on Facebook Kim Cunningham on Twitter KimCunningham.com  Future of TV Meteorologists Medium.com "Is There Any Hope For TV Meteorologists?" by Spann TheWeatherPrediction.com "Broadcast Meteorology: A Career Perspective" by Haby KomoNews.com "Social Media a blessing and a curse for meteorologists" by Sistek Weather Fools Links Phil: Woman vs Snowman Dina: Frozen Fails MJ: White Bear On Ice Brady: Bill Nye's Not A Weather Guy WxResources Links Dina: ICE Standard ER 911 App Phil: Interactive Weather Radar via ZoomRadar Jen: Weather Prediction Center (Winter) Submit your questions or comments about this show or Season 2.0 to questions@stormfrontfreaks.com and we may read it on our next episode! Credits Opening and Closing Music: Andrew Slotta

The Rob Burgess Show
Ep. 30 - Jonathan Fowler [VI]

The Rob Burgess Show

Play Episode Listen Later Oct 2, 2016 203:13


Today's podcast is brought to you by audible.com - get a FREE audiobook download and 30 day free trial at www.audibletrial.com/TheRobBurgessShow. Over 180,000 titles to choose from for your iPhone, Android, Kindle or mp3 player. Hello and welcome to The Rob Burgess Show. I am, of course, your host, Rob Burgess. On this, our 30th episode, our returning guest is Jonathan Fowler. But, before we get to that, I need to take a moment to tell you about our sponsor. For you, the listeners of The Rob Burgess Show podcast, Audible is offering a free audiobook download with a free 30-day trial to give you the opportunity to check out their service. An audiobook which pertains to this episode is “The Great Presidential Debates,” compiled by Speechworks. Whatever book you pick, you can exchange it at any time. You can cancel at any time and the books are yours to keep. To download your free audiobook today go to audibletrial.com/TheRobBurgessShow. Again, that's audibletrial.com/TheRobBurgessShow for your free audiobook. Please consider supporting those who support the show, like Audible. You'll be helping me out, and it won't cost you a thing. Another totally free way you can help the show is to comment, follow, like, subscribe, share, rate and review everywhere the podcast is available. Whether it's iTunes, YouTube, SoundCloud, Stitcher, Google Play Music, Facebook, Twitter, TuneIn or RSS you can find links to everything on the official website, www.therobburgessshow.com. You can also find out more about me by visiting my website, www.thisburgess.com. Back to today's show. You first heard Jonathan Fowler on Episode 2, Episode 10, Episode 20, Episode 21 and Episode 29 of the podcast. Jonathan graduated with a BA in history from Indiana University in 2006. He is an unabashed left-wing political junkie. He has lived and worked in South Korea for over 9 years, trying to help the citizens of that great nation, hopefully, "talk pretty one day." And now, on to the show.

Great Speeches in History
Duty, Honor, Country

Great Speeches in History

Play Episode Listen Later Jun 17, 2009 20:27


MacArthur addresses the cadets at West Point Military Academy, May 12, 1962. This audio presentation is provided by SpeechWorks. For more audio you can learn from, please visit www.learnoutloud.com

Great Speeches in History
Duty, Honor, Country

Great Speeches in History

Play Episode Listen Later Jun 16, 2009 20:27


MacArthur addresses the cadets at West Point Military Academy, May 12, 1962. This audio presentation is provided by SpeechWorks. For more audio you can learn from, please visit www.learnoutloud.com

Great Speeches in History
JFK Accepts the Democratic Nomination for President

Great Speeches in History

Play Episode Listen Later Aug 29, 2008 22:20


A World Split Apart by Aleksandr Solzhenitsyn, provided by Speechworks. For more audio you can learn from, please visit www.learnoutloud.com

Great Speeches in History
JFK Accepts the Democratic Nomination for President

Great Speeches in History

Play Episode Listen Later Aug 28, 2008 22:20


A World Split Apart by Aleksandr Solzhenitsyn, provided by Speechworks. For more audio you can learn from, please visit www.learnoutloud.com