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We have known for quite some time that employee experience and customer experience are closely interlinked, and the data is quite unequivocal about it. In this insightful episode, Tiffani Bova, a renowned growth and innovation evangelist, delves into the intricacies of The Experience Mindset. Co-author of the bestselling book, Growth IQ, Tiffani shares invaluable perspectives on how organizations can strike a balance between customer and employee experiences to drive sustainable growth. Drawing on her extensive experience, she discusses the profound impact of employee engagement on customer satisfaction, shedding light on the key elements that contribute to a positive employee experience and its ripple effect on overall business success. Join us as we navigate the realms of leadership, technology, and culture with Tiffani, offering listeners actionable insights for fostering an environment where both employees and customers thrive.
A digital sales account, or strategist, is a professional who specializes in developing and implementing strategies to maximize sales and revenue through digital channels.This role involves understanding the digital landscape, consumer behavior, and market trends to create effective sales plans tailored to the online environment. Digital sales strategists leverage various online platforms and technologies to reach target audiences, improve customer engagement, and drive sales growth.To become a TOP DIGITAL SALES PROFESSIONAL you need to understand what you expect from life and which skills you must have to succeed in this job, as I explain in this podcast. For instance, things you need to have :1:42 Motivation3:42 Training5:25 Basic knowledge ho human behavior and some working toolsOverall, a digital sales strategist plays a crucial role in helping businesses adapt and thrive in the rapidly evolving digital landscape, ensuring that they effectively leverage online opportunities to drive sales and achieve their revenue goals.
In the next 5-10 years, here are 5 trends I predict will seriously impact recruiters' lives in the agency side of the business. These are based on observations that I've noticed that has changed the way the market works, the way I work, and what is important headed into the next decade to set yourself and your business up for success. If you're serious about this industry, then you have to compete at a whole another level - it's a different ballgame at the top if you want to monopolize entire recruitment market sectors which is feasible, you jsut have to know how to do it and spend lots of time to achieve it. Business is brutal but if you do it right, you'll sleep easy and money will come your way bc you'll be top dog in the space! If you have any questions, hit me up dz@dandanzhu.com and make sure to join the next webinar training and sign up at dandanzhu.com
As an agency recruitment professional, we literally live off of this skill. The better you are at handling candidates on calls, the more money you make and the more you get per hour since you're doing it better than your competition. Master your candidate calls by following these tips and tricks! If this podcast is helping you, make sure to DROP US A REVIEW - pls do it - I thank you! In the meantime, hit me up at dz@dandanzhu.com with any comments or questions!
I cannot stress enough how bad of an idea running a recruitment firm without sales or recruitment experience is. There is a reason why headhunter fees are 20-35%. It's because this ISN'T an easy pop-in and win business. It takes expertise, experience, perseverance, cleverness, will-to-win, investment of time, and ingenuity to sustainably succeed. If you're one of the very rare exceptions to the rule, bravo for you. But the majority of people would be well off to heed my advice on this: You don't want to learn and earn on your own dime - do it on someone else's. This business is very challenging and you can't just pick it up from the womb - this is a taught and learned business. For questions/Comments - reach dandan@dgrecruit.com Enjoying this podcast? Please drop me your 5-star review - I greatly appreciate it!
As a recruiter, our brains are going 100 miles an hour doing a million different things. As much as that ability is a superpower, it can also be extremely hard to stay on task and get sh*t done as well! In this podcast, Dandan shares with you some of her own struggles with focus, how recruitment has evolved over the years, and how external factors are making things worse for everyone to stay and keep focused. What are your thoughts? Drop us a line, comment, or email at contact@dgrecruit.com
As an ad sales professional who transitioned into recruitment, Lee has started earning money that he never thought was possible through traditional careers and jobs. Like many top-billers, he works hard & exhibits many of the key traits we witness top producers in this industry to possess. Hear his career advice on how you can evaluate this career for yourself, his earnings trajectory (this will BLOW your mind!), and also his advice to you. Check it out on Youtube if you'd rather see the video version. Any questions? Hit us up: contact@dgrecruit.com
As a senior recruitment professional, the career now gets really fun. You already know the basics, how to do deals, and the grind is pretty straightforward at this point. Now, the challenge is to continue elevating your game and building up your mastery of the art of recruitment. It won't take too long for you to completely nail this career, but it does take effort, hard work, and continued learning. Here are 5 tips that will help curate more success for senior recruiters 2-5 years in! Reach contact@dgrecruit.com for more insights and check out our blog on dandanzhu.com that has everything you need on recruiting and life/career/financial success. #r2r #rec2rec
As someone who started off knowing nothing about recruitment, I started selling and recruiting since it was my job that I was responsible to do. Here are the top tips of what helped me "make it" as a top-biller to set my career up for success in my market and within a large recruitment firm to make a name for myself. I hope these 5 tips help you get ahead in your career - send me your wins, challenges, and questions to contact@dgrecruit.com For coaching options, join: Recruiterprep.com dgrecruit.com/dgrcommunity patreon.com/dandanzhu
Whether dealing with client or candidate drama, objection handling no matter how big or small the issue, is a KEY skill that is a make or break to get deals through the door or impede deals from closing. Here are a few tips on how to approach objection handling and selling so as to get your issues resolved so that you can either move forward to close processes out if things are looking worse than good. What questions or comments do you have? Send them to contact@dgrecruit.com and we'll make more content for you!
In this episode, Roger interviews Integrity Managing Partner John Wetmore. Ten years ago, John had recently gone through a divorce, a failed mortgage business, and bankruptcy and had never sold a single life insurance policy. He responded to an ad for life insurance sales hoping for a way out and a fresh start. While he is an admitted slow starter, everything changed for him in 2015 when he got serious and committed to change the financial future for his family of five children. Today his agency is on pace to produce over one hundred million dollars in production with over one thousand five hundred monthly writing agents. John's story is about an everyday guy overcoming significant challenges to find massive personal and financial success in the insurance business. John has helped many others in his organization find financial independence also. John's story of resilience is filled with practical tools that will help you write more business and grow your business. For show notes and agent resources, visit https://liapodcast.org/ep85. Join us live at one of our Game Changer Bootcamp Trainings at https://lifeinsuranceacademy.org/events/game-changer-bootcamp Through an exclusive partnership with Xcel Testing Solutions, Life Insurance Academy listeners and subscribers can now receive an amazing 50% discount from the regular pre-licensing course fee of $199 to only $99 by utilizing a special discount code of "LIA" That's the 3 simple letters of L-I-A. This exclusive discount is available for the Life, Health, and Accident Courses or even a combination of these required courses. Just go to www.liapodcast.org/xcel and enter promo code LIA at checkout. For more information and cliff notes of each episode, visit liapodcast.org. The Life Insurance Academy Podcast takes you out of the classroom and into the conversations of top-producing agents in life insurance sales so you can level up your business. Subscribe and follow us at @LifeInsureAcad.
Tune in as our host James M Fields discusses job security and controlling your own destiny in Sales.
Steven explores what he's learned while working in sales. Are the stereotypes that people have of salespeople as snake oil, shady used car, lying business types true? When is sales used in our everyday lives? Finally, the Seven Traits of his Sales Career. Comment below and join the conversation!If you enjoyed this episode, follow us and subscribe to the show you can find us on iTunes or on any app that carries podcasts as well as YouTube. Please remember to subscribe and give us a nice review. That way you’ll always be among the first to get the latest GSMC Life & Happiness Podcasts.We would like to thank our Sponsor: GSMC Podcast NetworkAdvertise with US: https://gsmcpodcast.com/advertise-with-usWebsite: https://gsmcpodcast.com/gsmc-life-%26-happiness-podITunes Feed: https://podcasts.apple.com/us/podcast/gsmc-life-happiness-podcast/id1489913108GSMC YouTube Channel: https://www.youtube.com/watch?v=7F6CCNXqbWA&list=PLF8Qial15ufpa5VrQZAAsBhjhjmnZ6nCYFacebook: https://www.facebook.com/Golden-State-Media-Concepts-Life-Happiness-Podcast-743349489141181/?ref=bookmarksTwitter: https://twitter.com/gsmc_lifeDisclaimer: The views expressed on the GSMC Life & Happiness Podcast are for entertainment purposes only. Reproduction, copying, or redistribution of The GSMC Life & Happiness Podcast without the express written consent of Golden State Media Concepts LLC is prohibited.
A career in commercial real estate investment sales is quite special. It requires a unique and direct approach to connect with the right people in the right way. Typically, you will be working deeply and comprehensively with the investors of your location. How you find them is really the secret behind your success as an agent in the location with the particular property type. Build your real estate business with a focus on improvement and service speciality. When you do that, everything gets a lot easier given that you can converse and prospect specifically in certain channels of property activity and with a real focus on client profiling. In today's podcast, we share the ideas to help you boost your investment sales career and create a list of qualified and valuable VIP clients' over time. Target the right people and the right properties in the right way. They are the ideas that we share in this podcast today. Get more of our resources here:
How to Land Your First Sales Job With No Previous Experience A loaded resume is important to many employers but when you're brand new, how do you land your first sales job without any experience? In this episode, we're going to learn how to jump the line even before your first close. Mitchell Earl had his life planned out; however, a year into college, everything changed for him. He got involved in a startup that took off in his sophomore year of college. It started with a small team over the course of three years, the company grew to thousands of people. Working for the startup early on allowed him to work many different positions within the company. Mitchell eventually met the founder of Praxis and quickly became a valuable member of the team. Mitchell is now the COO. Praxis helps people take the first steps into the real world whether their clients are fresh out of high school, college, or they've left school before graduation. The goal is to help them begin their first careers, many of which are in sales. Starting your career fresh from school Sales is one of the entry points where people care less about credentials and more about someone's ability to learn quickly, be coachable, and handle rejection. Before you set out, know what you want. For new graduates, you've already chosen a path and that's great. Oftentimes, however, people get stuck because they can't figure out what it is they want to do next. Show your value One of the best ways to impress a potential employer is to show how you can be valuable to the company. As a salesperson, an important skill is to be able to capture someone's attention.. To do that, you need to stop doing what everyone else is doing. Stand out by differentiating yourself. Once you've gotten their attention, secure your place by continuing to prove your value. To do this, Mitchell uses a personal pitch deck and a project. For example, you can do preliminary research by going to a company's website. Figuring out who their buyers are and how you can participate in problem solving. Build your prospects list and with all this information, document your methodology so it's duplicatable. A pitch deck explains who you are, why you love their company, and how you can help with the problems. This is where you get the opportunity to present thoughtful solutions that show how you can be of value to the company. It should reflect that you know who their customers are. Taking this level of care in your presentation will help you stand out from others. Keeping their focus Employers will look at your experience. That's a given. When you haven't gotten the chance to build your experience, however, be prepared for questions regarding the value you bring without any back up to your claims. Remember, when you don't have the experience, effort is your best friend. Let your interviewer know you are willing to show up earlier or stay later than everybody else.. They need to understand you are willing to perfect your craft and learn quickly. Give them all the reasons they need to give you a shot. Also remember everything is up for negotiation. Don't assume that the rules of the job exclude you because the moment you do, you remove a way to create that opportunity for yourself. Address your weaknesses head on In an interview it's typical to be asked about your weaknesses. The best thing to do is to attack your weakness head-on before they even ask. Address the elephant in the room immediately and build trust at the same time. Part of what makes a great salesperson is the ability to handle objections. As you talk about your weaknesses, you're also able to share how you've overcome these low points. Being able to talk about your weaknesses and the way you've moved through them shows potential employers you have self-awareness and grit. This also helps you control the narrative. Don't let the first no stop you. Handle those objections. This is what salespeople do. #HandleObjection More tips from Mitchell It may be that you don't get hired on your first interview. That's okay. Give yourself the best chance by going back to Mitchell's tips. Build a portfolio of sales projects, build your prospecting lists, and look at different ways you can approach a variety of companies. Also, don't be afraid to ask for a referral from a company who doesn't hire you. They may know another company who is looking for someone exactly like you. Just don't let the first no stop you. Handle those objections. This is what salespeople do. “How to Land Your First Sales Job Even With No Experience” episode resources Connect with Mitchell Earl via his LinkedIn account and Twitter. If you are interested in more sales stories, you can talk to Donald directly. Reach him via these channels: LinkedIn, Instagram, Twitter, and Facebook about any sales concerns. This episode is brought to you in part by Crmble, the easy-peasy CRM for Trello that helps you manage your contacts and leads without investing in complicated solutions, sync all your data, manage custom fields, and get powerful reporting on your sales. Try Crmble now for free at www.crmble.com/tse. This course is also brought to you in part by TSE Certified Sales Training Program. It's a course designed to help new and struggling sellers to master the fundamentals of sales and close more deals. It will help them elevate their sales game. Sign up now and get the first two modules for free! You can go and visit www.thesalesevangelist.com/closemoredeals also call us at (561) 570-5077. We'd love for you to join us for our next episodes so tune in on Apple Podcast, Google Podcast, Stitcher, and Spotify. You can also leave comments, suggestions, and ratings to every episode you listen to. You can also read more about sales or listen to audiobooks on Audible and explore this huge online library. Register now to get a free book and a 30-day free trial. Audio provided by Free SFX and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.
How To Build Your Career In Sales The road to building a career in sales may be difficult but certainly not impossible, especially if you have a great road map, the right character, and key people in your life who help you move forward. In this episode, we'll outline what these may look like. At 22 years old, Mary Grothe started with a Fortune 1000 payroll and HR company. She became an administrative assistant supporting eight salespeople and the number one sales manager in the country. Within a couple of months, she realized she wanted a spot on the mid-market sales team. She asked her sales manager what she needed to accomplish in order to be considered for the position when it became available. For two years, she worked hard and became number one in her role. Looking back to heer first phone call, she was like any other sales rep, very nervous, and was sweating hard, but she also had a strong desire to surpass all expectations. She certainly accomplished what she set out to do. Mary eventually took on an equity position as a VP in Sales and Marketing. They rebuilt the company's revenue engine and quadrupled its revenue in seven months. She liked the thrill of growing a business and as she thought of setting out on her own, her entrepreneurial spirit was ignited. As a result, Mary started her first consulting firm called Butterly Creative in 2011. As a young entrepreneur, she was trying to figure out how to maneuver through pricing her services while maintaining the energy she needed. There were a lot of rookie mistakes in the beginning, so she eventually stepped away from the company. After she gave birth, her passion for the business came back again and she now helps build revenue for larger companies. For the new salespeople Mary Grother has these suggestions for new graduates who are just starting out their careers in sales: There are multiple types of sales roles A new salesperson doesn't have to automatically choose to go to a BDR/SDR position. There are so many types of sales positions in business development roles. It is important to understand these roles because each salesperson has the opportunity to match who they are as a person to the type of selling they want to do. Doing something that is more in line with who they are will likely influence their performance and sales roles in a positive way. Understand the equations Part of the reason why Mary became the number one sales rep in such a short time is she knew how to play the game. She knew her playbook and was aware that if she worked at it every single day, she would have success. Most sales reps don't know what's expected of them so they don't have the framework to succeed. Communicating to your leadership team about our future goals You need to talk to your leadership team about the progression of your current role, what is needed to meet certain goals, the positions you aspire to attain, and discuss how you are going to get there. Your leadership has to know, so they won't be in the dark, and they are prepared to receive you when new positions open up. Common roles in sales Your role in sales will be dictated by the kind of company you will work for and what they sell. Is the company selling a physical product that you can touch or technology, or a service? Service vs product selling Mary has observed that service sales are harder to sell because unlike products, you can't touch it and you can't see it. It's hard to compare side by side to a competitive option. It's different from a product sale because most people can wrap their heads around a product much easier. Services also can have a want vs. a need. Transactional vs big-ticket price As a salesperson, you need to look at who is buying the product. Is it more of a transactional, high volume sale where you talk to 10 - 30 different buyers within a day or is it a deal that could take up six months to close?. You just have to know where your preferences are. Mary likes selling big-ticket items because she enjoys complex sales. She doesn't mind if it's selling a service; she just loves the challenge of multiple buyers. Sales reps need to understand the type of selling method that fits them. As a sales rep, you need to look at who you are as a person and how your choice is aligned with your goals. You want to take it a notch further. What part of the sales cycle do you want to be a part of? The third thing to consider is where your role lies in the sales cycle. Some salespeople are hunters and love the outbound. With these salespeople, they love starting conversations but they may not be detail-oriented and able to go through a whole three-month sales cycle. Discovery, demo, proposal, and closing may not be their strengths. Others may be on the opposite side of the spectrum and maybe more comfortable working with people they know when it's time to demo, present solutions, offering renewals, and upselling. Many new salespeople, especially fresh out of college, are put in the outbound when this isn't where their skills or personality are the most comfortable. When this happens, it can cause burnout before a new salesperson is given an opportunity to see the full spectrum of possibilities. They prematurely think they're not cut out for sales when the truth is, they were just put in the wrong role. The equation of success Everyone needs a playbook. That is, you need to know what's expected of you, what the goal is, and what it's going to take to get there. Mary's team helps other companies by building for them an infrastructure of systems and processes around marketing and sales. They also build the revenue engine because more often than not, organizations don't have one that is properly defined. Salespeople show up to a role and operate the way they think they should but may have no way of knowing whether or not it's correct. Why? They have no guidance through a playbook. Your playbook is important because it's the blueprint that tells you whether or not you're going in the right direction. You should know, in any season of employment What's expected of you How to measure your performance The activities you're supposed to do every single day If this is lacking in your organization, talk to your leadership team, and ask for that playbook to be created. You shouldn't be thrown into a role and be told to figure it out on your own. Salespeople should be encouraged to ask for the information that will help them improve. Ask for the metrics, the indicators, the suggested number of meetings, and goals. Find a mentor and discover the path they took to succeed. Look at their numbers and double them to really reach for more and imitate what they've done to help them become top sales reps. Let sales leaders know your intention A salesperson shouldn't feel like they've been passed up for a promotion but you've got to participate in your advancement. Do that by letting the sales managers know that you want to move up in the company and do this long before the position opens up. Let them know what role you want to play in the sales cycle and ask what it will take to be considered for the position. This way, you have time to create a plan, set goals, and execute within the timeline required. By doing this, you're already established as a go-to candidate by the time the position opens up. Mary let her sales managers know what roles she was passionate about and went to the game plan she created with them at her side and consistently monitored her progress. If she had waited for two years before she spoke up about wanting a promotion she could have gotten passed up, never having fulfilled the requirements. Because she communicated where she wanted to go, was proactive, and knew exactly what she needed to do, she received 3 promotions in 5 years. Leadership wants people who are hungry to progress and they pay attention to the people really fighting for it. Look for ways to take on smaller roles on the way to greater responsibilities. With each achievement, surround yourself with people who are positive and can impart their knowledge to you. When you do get that role, always look back in gratitude for the people who helped you. Do remarkable work. Be the best problem solver you can be. Be kind, be humble, be curious, and be actively engaged in solving problems. #SalesTruth “How To Build Your Career In Sales” episode resources Don't be money-motivated. Always focus on your buyers' agenda and do remarkable work with the right attitude. Check out Mary Grothe's LinkedIn and their official company site: Sales BQ. If you are interested in more sales stories, you can talk to Donald directly. Reach him via these channels: LinkedIn, Instagram, Twitter, and Facebook about any sales concerns. This episode is brought to you in part by Crmble, the easy-peasy CRM for Trello that helps you manage your contacts and leads without investing in complicated solutions, sync all your data, manage custom fields, and get powerful reporting on your sales. Try Crmble now for free at www.crmble.com/tse. This course is also brought to you in part by TSE Certified Sales Training Program. It's a course designed to help new and struggling sellers to master the fundamentals of sales and close more deals. It will help them elevate their sales game. Sign up now and get the first two modules for free! You can go and visit www.thesalesevangelist.com/closemoredeals also call us at (561) 570-5077. We'd love for you to join us for our next episodes so tune in on Apple Podcast, Google Podcast, Stitcher, and Spotify. You can also leave comments, suggestions, and ratings to every episode you listen to. You can also read more about sales or listen to audiobooks on Audible and explore this huge online library. Register now to get a free book and a 30-day free trial. Audio provided by Free SFX and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.
#GavinIngham is a sales veteran, a #TEDxSpeaker and #founder of #IAm10. He specialises in helping companies build powerful sales teams on a foundation of #MentalToughness. We discuss questions like: What is mental toughness? Can it be developed? How? What separates the winners from the losers in sales? Why do bad habits persist in sales and sales management? What impact can managers have on the performance of a sales team? Why do gaps in management capability exist? How important is management culture in creating the conditions for mental toughness? What do bad leaders do to hamstring good salespeople? What is motivation? Can a manager really motivate a salesperson? Gavin and I have a frank conversation about the highs and lows in sales, the roots of self-sabotage, the power of cultural pressure to conform instead of challenge the status quo. As usual, no punches are pulled. Practical advice based on over 60 years of scar tissue, this interview is a must for #BusinessOwners, #CEO's, #VPSales, #SalesDirectors who want to build #HighPerformance #SalesTeams. Listen if you're frustrated because: Your sales team suffers from #FeastAndFamine #performance Your managers rescue (help without boundaries or permission) Your sales team suffers from #HighTurnover You struggle to retain #APlayers and #TopTalent You keep hiring b- and c-players You're failing to develop #YoungTalent who show aptitude You've ever hired a #HeavyHitter who promised the earth and failed to deliver Your own #SalesCareer isn't moving as fast or as far as your #ambition demands Mental toughness is a prerequisite in a role where rejection is the order of the day. Mental toughness enables winners to bounce back, to keep going when hard times hit, when rejection is the order of the day and when all around you are crumbling under the pressure of professional sales. To contact Gavin Ingham connect with him on LinkedIn His website is www.gaviningham.com This links to his author's page on Amazon Gavin is a highly sought after speaker for sales kick offs and conferences and has trained hundreds of thousands of salespeople over the past 30 years. If you want a keynote with content and laughter, get in touch. On another note, if you are considering exiting your business in the next 2-5 years, perhaps this event will be of interest - Grow2Exit 13 March 2019 1000-1300 DeVere Estate Reading UK If you are looking for some inspiration from over 1300 mentally tough salespeople and business leaders, the #SandlerClientSummit2019 is on 20-22 March in Orlando. I'd love to see you there and we can put the world to rights over several martinis by the pool If you'd like ot crash one of my MasterClasses in Reading UK RG10 9AA email mcauchi@sandler.com with "Mental Toughness, Crash a Class"
There are many keys to successful selling – we all know the list: features & benefits, competitive talking points, overcoming common objections and so on. But if you had some real insight into certain behaviors in a sales rep that buyers find are important, that would be a real advantage. Our guest tells us we need to stop selling and start leading. Speaker, sales consultant and author of the best seller, “Discover Questions Get You Connected”, Deb Calvert joins Dan Walker with the scoop in this 10-minute podcast.
In today’s highly competitive sales environment, we’re all looking for a leg up. And our customers have come to expect more than a recitation of features & benefits. A lot more. Luckily, there’s a path. And joining us to help map it out is speaker, sales consultant and author of The Perfect Close, James Muir, joins Dan Walker with the scoop in this 10-minute podcast.
If there was one magic bullet to success in sales, we’d all be fat and happy, right? Truth is, true success comes by way of a number of different skills, and we all spend a fair amount of time studying the subject. But there’s one trait in particular that everyone in sales would do well to master, and self-proclaimed sales execution specialist, Tibor Shanto joins Dan Walker with the scoop in this 10-minute podcast.