Podcasts about services australia

On the fifth episode of our APS Reform in Action series, we hear from Laure Yassine and Lisa Jansen from Services Australia, and Carly Harrison from the Australian Public Service Commission, on the development of Services Australia's APS Experience Design Principles – and how you can apply them, even if you're not a design expert.These seven principles – simple, inclusive, tailored, connected, transparent, safe, and trustworthy – help the APS design and deliver people-centred, inclusive services across all channels. Developed through extensive consultation and research, they offer practical guidance for improving both policy and service delivery.Laure Yassine, acting national manager, Business and Customer Architecture Branch, Services Australia, Lisa Jansen, national manager, Digital Product Design Branch, Services Australia, and Carly Harrison, assistant director, Partnership and Engagement, APS Commission, join host David Pembroke, CEO of contentgroup, to explore how these principles are being embedded across the APS to improve outcomes for all Australians.Key tips:1. Start with simplicity – clear communication and plain language make services more accessible for everyone2. Focus on outcomes. You don't need to be a design expert to apply these principles effectively3. Use the principles as a guide. They're a practical checklist to evaluate and improve services across government.Show notesAPS Experience Design Principles | agaGet in touch with the Design Experience Team at Services Australia Hosted on Acast. See acast.com/privacy for more information.

Commonwealth Ombudsman công bố một báo cáo mới phát hiện ra rằng hành động của Centrelink là không công bằng hoặc vô lý trong việc giải quyết tình trạng thao túng rộng rãi các khoản thanh toán hỗ trợ nuôi con, bất chấp các khiếu nại từ cha mẹ rằng đối tác cũ của họ đã nói dối về các thỏa thuận chăm sóc hoặc không nộp tờ khai thuế.

NSW อัดงบกว่า 500 ล้าน รับมือความรุนแรงในครอบครัว ผู้ตรวจการฯ ชี้ Services Australia ล้มเหลวจัดการปัญหาเงินอุดหนุนบุตรวุฒิสมาชิกโดรินดา ค็อกซ์ ลาพรรคกรีนส์ ไปซบพรรคแรงงาน

Muaj tej txheej txheem li cas koj tsim nyog ua los yog koj paub rau tej xwm txheej zoo li cas koj thiaj tau cov childcare thiab Medicare siv ntawm teb chaws Australia. Maiv Xia Thoj uas yog ib tug ua hauj lwm nrog lub koom haum Services Australia tawm tswv yim txog nqe no.

If you feel unsafe in your relationship, please listen to this and call 1800 RESPECT on 1800 737 732.Today we chat about a meaningful conversation about domestic and family violence sparked by my recent watch of the Gabby Petito doco on Netflix. This episode explores the realities of domestic violence, coercive control, and the warning signs we often miss. I'll break down what abuse looks like beyond the physical, why leaving isn't always easy, and how we can support ourselves or those in unsafe relationships.Resources: 1800 Respect, Salvation Army, Services Australia.

It was 2020 when the government first discovered that a glitch in its system was wrongfully cutting welfare recipients off from their payments. Rather than fixing the error, the department did nothing for three years. In that time, ten people died. Whether their deaths were the result of suicide or destitution after losing support, Services Australia won’t say. Today, senior reporter for The Saturday Paper Rick Morton with his exclusive story about the ministers who failed to act on behalf of the vulnerable – and instead protected the interests of private companies. Socials: Stay in touch with us on Instagram Guest: Senior reporter for The Saturday Paper, Rick Morton Photo: Credit: AAP Image / Darren EnglandSee omnystudio.com/listener for privacy information.

Services Australia的财务专员在新学年开学之际，为大家介绍各类政府补助，确保孩子顺利开启新学年。欢迎点击收听。

மெடிகெயாரின் தொலைபேசி சேவையின் இயக்க நேரம் அடுத்த ஆண்டு முதல் மாற்றப்படுவதாக Services Australia அறிவித்துள்ளது.இது குறித்த செய்தியை எடுத்துவருகிறார் றேனுகா துரைசிங்கம்.

Our first Age Pension episode was a massive hit so we're back with a second instalment.  In this episode of Super Insider, Age Pension expert Justin Bott from Services Australia returns, this time with ART's Education Team Leader, Kane Everingham. Together, they tackle some of the most common – and misunderstood – questions about the Age Pension.   You'll hear simple answers about who qualifies, what the income and asset tests involve, and how you can keep more money in your pocket.  00:00 Age Pension Q&A: What you need to know  02:06 What's the Age Pension?   02:41 Who is eligible for the Age Pension?   03:24 What are the income and assets tests?   05:35 Can I earn an income and still get a pension?   07:51 What happens if I apply for Age Pension before my partner?   09:11 How does my super impact my pension?   09:44 What's a deemed financial asset?   12:45 How does lump sum super withdrawals affect the Age Pension??   14:50 What are some common misunderstandings about the Age Pension?   17:12 Does home ownership change my Age Pension eligibility?   19:10 Can I downsize my home and get the Age Pension?  20:41 Does receiving an inheritance affect my pension?   24:10 Can I gift money or assets without it affecting my pension?   27:40 Can I loan money while receiving Age Pension?  28:45 When's the best time to apply for the Age Pension?   29:55 What do I need to apply for the Age Pension?  If you're confused about how the Age Pension works, wondering if you're eligible, or want to know how your super and other assets could affect your payments, we've made this episode for you.   Jump in and listen now.

Waziri wa Huduma za Serikali Bill Shorten ametangaza kuwa shirika la Services Australia, lime tekeleza karibu nusu ya mapendekezo yote kutoka Tume yakifalme kwa mfumo usio halali wa Robodebt.

General manager of Services Australia, Hank Jongen, joins Michael to answer all questions related to services and payments.See omnystudio.com/listener for privacy information.

Ever wondered how the Age Pension works and how you qualify? In this episode, host Anne Fuchs sits down with Justin Bott from Services Australia to break down everything you need to know.  Tune in to learn:  the rules for eligibility  how Age Pension payments are calculated  what income and assets are counted  how to claim through Services Australia  what to do if your circumstances change.  Whether you're close to retirement, or just starting to think about it, this episode offers useful tips and insights to help you navigate retirement planning with confidence.  FOLLOW SUPER INSIDER    Apple Podcasts - https://podcasts.apple.com/au/podcast...    Spotify - https://open.spotify.com/show/1aXYHWZ...     RECOMMENDATIONS    How the Age Pension and super work together  How much Age Pension can you get?  IF YOU LIKED THIS EPISODE YOU MAY LIKE    Income in retirement: how to access your superannuation  Is financial advice worth it?  WE'D LOVE TO HEAR FROM YOU!     If you have any feedback, or topics you want us to cover in upcoming episodes, just drop us an email at podcast@art.com.au. Thank you!      CREDITS     Anne Fuchs, Australian Retirement Trust Executive General Manager Advice, Guidance and Education    Justin Bott, Services Australia Customer Information Officer     The opinions and comments shared by people in this podcast are theirs alone, and they're not necessarily shared by the Trustee. It uses information that's accurate at the time of publishing.  This is general information only. It's not based on your personal objectives, financial situation or needs. So, think about those things and read the relevant Product Disclosure Statement and Target Market Determination at art.com.au/pds before you make any decision about our products. And if you're still not sure, talk with a financial adviser.   This information and all products are issued by Australian Retirement Trust Pty Ltd (ABN 88 010 720 840, AFSL 228975) (‘Trustee'), trustee of Australian Retirement Trust (ABN 60 905 115 063) (‘the Fund' or ‘ART').   Any advice given is by representatives of Sunsuper Financial Services Pty Ltd (ABN 50 087 154 818, AFSL 227867) or QInvest Limited (ABN 35 063 511 580, AFSL 238274), both wholly owned by the Trustee. As representatives, they may recommend ART products from time to time. So read the relevant Financial Service Guide at art.com.au/fsg to tell you about that advice and how they're paid.  Any information given by the guest speaker is provided as general information only and not financial advice.     

New figures have revealed Services Australia kept close to 2 million customers on hold for longer than an hour during the last financial year, with the Opposition now calling for Government Services Minister Bill Shorten to perform an urgent overhaul of the service. 1 in 5 Australians calling the Social Security & Welfare Line were stuck on hold for more than 60 minutes between 2023-2024, and 30% of customers calling the Aged Care Line were forced to hang up before they were able to speak with someone due to the exorbitant wait time.  Shadow Government Services Minister, Paul Fletcher spoke to Luke Grant, to advocate for a return to outsourcing Services Australia call centre staff, which historically has been more efficient, and for greater investment in creating a more dynamic and comprehensive online service. Listen Live Saturday-Sunday from 9.00am - 1.00pm on 2GB.See omnystudio.com/listener for privacy information.

Services Australia工作人员为大家详细解领取养老金的顾客是否需要报税，以及如何确定自己的报税义务。欢迎点击收听。

Chris O'Keefe thinks Bill Shorten is failing to fix the NDIS and he's making the Services Australia experience worse by the day.See omnystudio.com/listener for privacy information.

Warlpiri Maintaining Carer Payment And Carer Allowance by Services Australia

Tiwi Parenting Payment Partnered by Services Australia

Tiwi What Can Affect Your Family Tax Benefit by Services Australia

Warlpiri Compliance And Debt by Services Australia

Warlpiri Claiming Carer Payment And Carer Allowance by Services Australia

Warlpiri Evidence You Need To Claim DSP by Services Australia

Warlpiri Family Tax Benefit Pre Birth Claim by Services Australia

Warlpiri Family Tax Benefit by Services Australia

Warlpiri How Child Support Affects Your Family Tax Benefit by Services Australia

Warlpiri Parenting Payment Partnered by Services Australia

Warlpiri Parenting Payment Single by Services Australia

Western Arrernte Family Tax Benefit by Services Australia

Western Arrernte Disability Support Pension by Services Australia

Western Arrernte Maintaining Carer Payment And Carer Allowance by Services Australia

Western Arrernte What Can Affect Your Family Tax Benefit by Services Australia

Western Arrernte Parenting Payment Single by Services Australia

Anindilyakwa Family Tax Benefit by Services Australia

Warlpiri Reasons Stopping You From Asking For Child Support by Services Australia

The government announced changes to some Centrelink payments starting on July 1st. Mr. Julian Jeyakumar, who works at Services Australia, explains the changes. Produced by RaySel. - Centrelink தருகின்ற உதவிகளில், கொடுப்பனவுகளில் ஜூலை ஒன்றாம் தேதி முதல் சில மாற்றங்கள் அறிமுகமாகியுள்ளன. இந்த மாற்றங்களை விளக்குகிறார் Centrelink - பல்கலாச்சார சேவை அதிகாரியான வடிவேலு ஜூலியன் ஜெயகுமார் அவர்கள். அவரோடு உரையாடியவர்: றைசெல்.

Services Australia has halved its Centrelink and Medicare backlog in the space of three months, but well over half a million claims are still awaiting a response. Karthikeyan Ramanathan, a social services volenteer explains in detail. Segment produced by Praba Maheswaran. - Centrelink மற்றும் Medicare சேவைகளுக்கான கோரிக்கைகளை Services Australia மூன்று மாத இடைவெளியில் பாதியாகக் குறைத்துள்ளது. ஆனாலும் அரை மில்லியனுக்கும் அதிகமான கோரிக்கைகள் இன்னும் நிலுவையில் காத்திருக்கின்றன. இதுபற்றிய செய்தியின் பின்னணியினை வழங்குகிறார் சிட்னியில் வசித்துவரும் சமூகசேவையாளர் கார்த்திகேயன் ராமநாதன் அவர்கள். அவருடன் உரையாடியவர் மகேஸ்வரன் பிரபாகரன்.

تعاني العديد من الأسر الأسترالية من أزمة ارتفاع تكلفة المعيشة في البلاد في الآونة الأخيرة، ويولي البعض أهمية خاصة لفترة التقاعد لتعينهم على تحمل ارتفاع الأسعار، ولذلك يسعى الكثيرون لمعرفة ما هي الإجراءات والشروط للحصول على معاش التقاعد The age Pension في أستراليا. تقدم الحكومة الأسترالية معاش التقاعد للأشخاص الذين وصلوا لسن 66 عاما و 6 أشهر حيث يتم دراسة الوضع المالي للشخص سواء أكان فرداً أو مع شريكته من حيث الدخل والأصول. أس بي أس عربي 24 تحدثت مع رابية شحروق موظفة Services Australia عن أهم الأسئلة الشائعة والضرورية التي ترشد المستحقين للبدء بمعاملة الحصول على معاش التقاعد، وما هي الشروط التي يجب توافرها للشخص للحصول عليه في أستراليا؟

In episode 7 of the Public Sector Unearthed podcast, we hear the success story of the Fitzroy Crossing service centre's redevelopment from Ewa Griffiths and Zara Nehow, who were at the core of this initiative. Their innovative approach involved creating a co-designed space that respects local needs and incorporates elements reflecting cultural aspects and Indigenous arts. This earned them the 2023 IPAA ACT Spirit of Service Awards in the Community Engagement category.Ewa, the director of face-to-face service transformation at Services Australia, discusses the broader vision and strategic approach behind the redesign of the Fitzroy Crossing service center. She talks us through how the plan for the redesign came about and highlights lessons for future service center redesigns.Meanwhile, Zara, who is the service centre manager at Fitzroy Crossing with Services Australia hones in on community connection and takes us on a virtual walkthrough of the service centre. She also talks candidly about the impact of the 2023 floods on the newly opened center and how it has affected the redesign and the community.This episode's unearthed wisdom: Empathy, collaboration, and a deep respect for cultural heritage are the cornerstones of creating spaces where communities can truly connect. Hosted on Acast. See acast.com/privacy for more information.

មាតិកាព័ត៌មានសំខាន់ៗសម្រាប់ថ្ងៃនេះរួមមាន៖ ** ផ្ទះសម្បែងរាប់ពាន់ខ្នងនៅតែគ្មានភ្លើងអគ្គិសនីប្រើប្រាស់ បន្ទាប់ពីខ្យល់ព្យុះបក់កាត់រដ្ឋវិចថូរៀកាលពីម្សិលមិញ។ ** ពាក្យសុំទៅកាន់Services Australia ជាងមួយលានករណី នៅតែមិនទាន់ដោះស្រាយ។ ** កិច្ចចរចាបទឈប់បាញ់រវាងអាមេរិក អ៊ីស្រាអែល និងកាតា បរាជ័យ។

اعتذرت دائرة الخدمات الاسترالية المسؤولة عن خدمات سنترلينك و Services Australia عن المشكلة المستمرة والمتفاقمة المتمثلة في أوقات الانتظار الطويلة للأشخاص الذين يحاولون الوصول إلى Centrelink عبر الهاتف. وعلّق السيد سام هوما موظف الدعم المجتمعي في مؤسسة الخدمات الاجتماعية العربية في فيكتوريا Victorian Arabic Social Services على فترات الانتظار الطويلة على الهاتف مع السنترلينك فقال "الانتظار امر فظيع لا يقدر عليه الجميع، ومن يقرر الانتظار لساعات يتم اغلاق الخط في وجهه"

Are you curious about the journey of a farm girl turned CEO? Join us in conversation with Rhiannon Simcocks, the dynamic leader at the helm of James Home Services, a franchise business with a legacy spanning over three decades. Embark on an enlightening voyage as Rhiannon candidly shares her inspiring transition story, offering valuable insights into the franchising industry, and emphasizing the importance of due diligence in business. Ever wondered how businesses identify and surmount barriers? Get ready for a deep dive into the revolutionary franchising model of James Home Services. We unveil how the company confronted and eliminated obstacles that hindered people from joining their network. The conversation enlightens on their unique model that has made franchising more affordable and accessible than ever before. Additionally, hear the enthralling narrative of the acquisition of a national franchise network by two new owners and the role of a strong moral compass in business. As we move towards the close of our chat with Rhiannon, brace yourself for a quick-fire Q&A session. Get a sneak peek into her preferred books, podcasts, shows, and more. Listen in as she shares the best piece of advice she has received and underscores the importance of living each day with purpose. The episode concludes with an exciting discussion on the potential of accessible business ownership opportunities and the financial freedom they offer. Don't miss out on this compelling and insightful conversation!

Australians advised not to travel to Gaza as fighting between Israel and Hamas intensifies; Services Australia staff call a 24 hour strike; The first public hearing begins in an inquiry into Victoria's cancellation of the Commonwealth Games.

The government announced a range of changes to some Centrelink payments in this years' federal budget. Those changes start on 20 September and affect some working age and student payments, Parenting Payment and Rent Assistance. Mr. Julian Jeyakumar who works at Services Australia explains the changes. Produced by RaySel. - Centrelink தருகின்ற உதவிகளில், கொடுப்பனவுகளில் பெரிய மாற்றங்கள் செப்டம்பர் மாதம் 20 முதல் நடைமுறைக்கு வருகின்றன. இந்த மாற்றங்களை விளக்குகிறார் Centrelink - பல்கலாச்சார சேவை அதிகாரியான வடிவேலு ஜூலியன் ஜெயகுமார் அவர்கள். அவரோடு உரையாடியவர்: றைசெல்.

After the axing of the illegal robo-debt scheme, there were promises of reform in the welfare system to make it lawful, fair and transparent. It's since been revealed that the same type of bad maths that underpinned robo-debt has been used elsewhere at Centrelink. More than 100,000 welfare recipients have been affected, with some even facing prosecution for inaccurate debts. The revelations point to deep structural problems in the administration of our welfare system, years before robo-debt was even an idea. So who was responsible and what damage has it caused? Today, senior reporter for The Saturday Paper Rick Morton on why Services Australia can't get welfare right. Socials: Stay in touch with us on Twitter and Instagram Guest: Senior reporter for The Saturday Paper Rick Morton.

At the end of each financial year, Services Australia balances individual's Child Care Subsidy to make sure the person gets the right amount of subsidy for the year. Mr. Julian Jeyakumar who works at Services Australia explains the Child Care Subsidy Balancing. Produced by RaySel. - Centrelink தருகின்ற Child Care Subsidy பெறுகின்ற குடும்பங்கள் ஒவ்வொரு ஆண்டும் Balancing எனப்படும் வருமான சமநிலைப்படுத்துதல் எனும் நடைமுறைக்கு உட்படுத்தப்படுகின்றனர். Balancing என்றால் என்ன என்று விளக்குகிறார் Centrelink - பல்கலாச்சார சேவை அதிகாரியான வடிவேலு ஜூலியன் ஜெயகுமார் அவர்கள். அவரோடு உரையாடியவர்: றைசெல்.

Across Australia, there are 2.65 million people who dedicate their lives to caring for family members or friends with disabilities, chronic illnesses, or age-related conditions. These unpaid carers, often unsung heroes, face financial hardship due to limited income opportunities, paired with the significant cost of care. Whilst caring can greatly expand someone's skill set, carers also shoulder immense emotional pressures as they navigate the demanding and complex landscape of care provision for their loved ones.In this episode of Work with Purpose, our host Caroline Walsh, CEO of IPAA ACT, has a meaningful conversation about carers and how workplaces can support them with our guests, some of whom also share their own personal experience as carers. Joining us are Robyn Shannon, acting deputy secretary of the Department of Social Services, Lisa Kelly, CEO of Carers ACT, and Alex Allars, executive branch manager, Whole of Government Industrial Relations & Public Sector Employment, Treasury and Economic Development Directorate, ACT Government. This episode examines the public support mechanisms for carers at both the federal and ACT levels, and explores how these systems may need to evolve in the future.Discussed in this episode:The Impact of caring responsibilities and the differing needs of carer cohortsGovernment initiatives like the Carer Gateway, payments, and the planned National Carers StrategyThe ACT government efforts to support carers in workplaces and the effects on productivity and engagementAdvocacy and engagement with carers in policymakingVisions for an ideal carer-supportive Australia.Show notes:Disability and Carers | Department of Social ServicesAustralia's 2.65 million carers urged to weigh up their vote in light of parties' responses to commitment to Carers Australia's election survey | Carers AustraliaWho is a Carer? | Carers AustraliaTerms of Reference | Inquiry into the Recognition of Unpaid Carers | Parliament of AustraliaACT Carers Strategy | ACT Community ServicesCarer Gateway | Australian GovernmentGetting a payment if you're a carer - Caring for someone | Services AustraliaCarers can contact the Carer Gateway by calling 1800 422 737 or visiting the Carer Gateway website to see what services and supports are available to help in their caring role.For anyone who would like to know more about payment assistance including eligibility and how to apply they can contact Services Australia by calling 132 717 or on the Services Australia website. Hosted on Acast. See acast.com/privacy for more information.

Each year during NAIDOC week, everyone in Australia is invited to join in celebrating the rich history, culture, and achievements of First Nations peoples. While more and more Australians recognise the crucial role that First Nations peoples play in caring for the country and making it a place we can all enjoy and love living in, First Nations peoples still face significant adversity in their everyday lives. This adversity can make it more challenging for them to attain higher education or secure senior executive positions.On this episode of Work with Purpose, we are joined by Lisa Conway, who is National Manager, People Division at Services Australia, and a Sir Roland Wilson Pat Turner scholar. A Yorta Yorta woman who overcame great adversity in her life, Lisa shares her personal journey as the child of someone from the stolen generation, highlighting the impact of shame, trauma, and discrimination, and her commitment to making a difference for people. Lisa emphasises the importance of cultural responsiveness, self-reflection, and learning from First Nations communities to create a diverse and inclusive society where everyone feels represented and supported.Discussed in this episode:The impact of stolen generation and how it affects First Nations peoples todayUsing cultural responsiveness to understand your own culture to better serve people from other culturesImportance of diversity in workforce and representation in societyOvercoming adversity and pursuing leadership roles. Hosted on Acast. See acast.com/privacy for more information.

Services Australia提供重要提示，让大家在 6 月 30 日这个财政年度结束前做好准备。欢迎点击收听。

يقع آلاف الأشخاص ضحية عمليات الاحتيال التي ينتحل فيها أشخاص هوية موظفي خدمات Services Australia. فقد كشف موقع Scamwatch أن الأستراليين خسروا أكثر من 45 مليون دولار في عمليات الاحتيال في شهر آذار/مارس وحده. لذا كيف يمكن الحفاظ على أمان حساباتكم ومعلوماتكم لتجنب الوقوع في عمليات الاحتيال هذه؟

Services Australia工作人员详述如何申请一对一数码辅导课，以及怎样分清让人容易混淆的三个带有MyGov 一词的应用程序。欢迎高点击收听

The New South Wales government provided back-to-school vouchers for parents' support amid the rising cost of living. - Alamin kung ano paano nakatulong ang mga voucher mula sa Services Australia para sa paghahanda ng balik-eskwela ng mga bata.