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Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Thomas Brandt, Chief Risk Officer of the Federal Retirement Thrift Investment Board (FRTIB) and one of the 2024 RIMS ERM Award of Distinction winners. Thomas shares some of his experiences at the IRS, where he won the 2021 RIMS ERM Award of Distinction, and how he moved from the IRS to join the FRTIB. Tom covers how he successfully integrated strategy and ERM at the FRTIB. He tells how the FRTIB moved from a high-level to a medium-level cyber risk posture, with improved Federal Information Security Modernization Act (FISMA) scores. Tom shares how the FRTIB works with a managed services model in a way that's scalable and sustainable. Tom relates his views on risk culture and the portfolio view that a mature ERM program supports. Listen to learn how to nominate your organization's ERM Program for the RIMS ERM Award of Distinction. Key Takeaways: [:01] About RIMS and RIMScast. [:14] RIMScast is a proud nominee of the 20th Annual People's Choice Podcast Awards. We are nominated in the category of Government and Organizations, and we would appreciate your support. [:26] Help us win that award by visiting PodcastAwards.com and the link in this episode's notes. [:36] About this episode of RIMScast. We will be joined by Thomas Brandt, Chief Risk Officer of the Federal Retirement Thrift Investment Board and one of the 2024 RIMS ERM Award of Distinction winners. [1:05] RIMS-CRMP Workshops! The next Virtual RIMS-CRMP exam prep, co-hosted by Parima, will be held on September 2nd and 3rd. [1:17] The next RIMS-CRMP-FED virtual workshop will be held on November 11th and 12th, and led by Joseph Mayo. Links to these courses can be found on the Certification Page of RIMS.org and through this episode's show notes. [1:34] RIMS Virtual Workshops! On August 5th, we have a day-long course about “Emerging Risks.” [1:42] RIMS has launched a new course, “Intro to ERM for Senior Leaders.” This is a two-day course. The first two-day course will be held on August 12th and 13th and will be led by former RIMS President, Chris Mandel. [1:56] The course will be held again on November 4th and 5th and will be led by Elise Farnham. RIMS members enjoy deep discounts! [2:05] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [2:17] Mark your calendars for November 17th and 18th for the RIMS ERM Conference 2025 in Seattle, Washington. The agenda is jam-packed with educational sessions that will resonate with risk practitioners at all stages of their careers. [2:38] See the full agenda at RIMS.org/ERM2025. Nominations are open for the RIMS Global ERM Award of Distinction 2025. The nomination deadline is Saturday, August 16th. The award is presented annually at the RIMS ERM Conference. There is a link in this episode's show notes. [3:05] If your organization's ERM program or one you know of deserves this recognition, we want to hear about it. Remember to send in that nomination form by August 16th. [3:16] RISKWORLD 2026 will be in Philadelphia, Pennsylvania, from May 3rd through May 6th. RIMS members can now lock in the 2025 rate for a full conference pass to RISKWORLD 2026 when registering by September 30th. [3:31] This also lets you enjoy earlier access to the RISKWORLD hotel block. Register by September 30th, and you will also be entered to win a $500 raffle. Don't miss out on this chance to plan and score some extra perks. [3:44] The members-only registration link is in this episode's show notes. If you are not yet a member, this is the time to join us. Visit RIMS.org/membership and build your risk network with us here at RIMS. [3:58] On with the show! Our guest today is one of the winners of the 2024 RIMS ERM Award of Distinction. He is also the Chief Risk Officer for the Federal Retirement Thrift Investment Board (FRTIB). [4:15] Tom Brandt is here to discuss ERM and how it has been a guiding light throughout his risk career, which includes several years at the IRS. He recently participated in the RIMS ERM Q&A Series, and we're going to extend the dialogue beyond those digital pages, so let's get to it. [4:35] Interview! Tom Brandt, welcome to RIMScast! [4:42] At long last, Tom Brandt is here on RIMScast! Tom is one of the members of the Strategic and Enterprise Risk Management Council and one of the recipients of the 2024 ERM Award of Distinction. There's so much to discuss when it comes to ERM! Tom loves ERM. [5:18] Tom was also a 2021 ERM Award of Distinction recipient for his work at the IRS, where he worked for about 27 years, for the last eight of which, he was their Chief Risk Officer. There, he got into the whole ERM space. [5:38] Then, in late 2021, an opportunity opened at the Federal Retirement Thrift Investment Board (FRTIB), and Tom took on the role of Chief Risk Officer. He enjoys the opportunity to work in a small organization with a different focus. [5:55] The FRTIB is sort of the 401(k) for federal employees and uniformed services. They have a singular mission around that plan. [6:13] Tom was brought into the FRTIB to integrate strategy and ERM. He stresses the importance of linking risk and strategy. When Tom started, the offices of Enterprise Planning and Enterprise Risk had just been brought together. [6:51] They were looking for the first Director of Planning and Risk/CRO. Tom applied and was selected for the role. Even though it's a small agency of 250, those functions had been siloed. [7:07] Tom's first area of focus was getting the staff to know each other and learn more about what each process entailed, and then working with the team to look at how to bring these processes together. [7:23] Tom says, when we're identifying risks and needing to mitigate risks, the next question is, where do we get the resources? When the process is not integrated into your planning and budgeting process, that becomes very challenging. [7:36] As we go through our annual planning process, we work with our business offices, and if they're risk owners, we talk about what risks they are managing or mitigating, and if there are related initiatives or resources needed. [7:51] That information gets captured in the annual plan and becomes an input to the budget process. We're not only raising the risks and talking about them, but also identifying initiatives and getting funding, support, and resources to manage and mitigate those risks. [8:16] Tom's risk group has seven or eight people. They also do internal controls, policies, and procedures. They are the agency's anti-fraud group. They do brand monitoring and run the third-party risk monitoring program. They do work beyond the enterprise risk component. [8:51] The FRTIB moved from a high-level to a medium-level cyber risk posture, which improved Federal Information Security Modernization Act (FISMA) scores. FISMA is an annual cybersecurity audit of federal organizations. [9:27] Years ago, the FRTIB was scoring in the 1s and 2s on most domains in this audit, out of a possible score of 5. That coincided with cybersecurity being one of the FRTIB's high risks. They needed to put in place better governance and protections. [9:53] Because cybersecurity had been one of the FRTIB's high risks, they require any of their enterprise risks that are medium high or higher to have a risk treatment plan. They work with their CISO and the cyber team to develop risk treatment plans each year. [10:08] The risk treatment plans identify resource needs and specific areas of focus. They use the FISMA domains, questions, and assessment criteria to keep in mind where they need to shore things up. [10:20] Justin clarifies that FISMA, the Federal Information Security Modernization Act, is a U.S. Federal law that requires federal agencies to develop a document and implement information security programs to protect government information. [10:36] Tom remarks that as a result of great work done by the CISO and the cyber team, the FRTIB scored a 5 in each domain on their 2024 FISMA audit. That moved the cybersecurity risk score down. It's still at a medium level because the threat landscape continues to evolve. [10:56] Threat actors are always out there, trying to stay one step ahead of you, so you have to stay on your game to get ahead of them. [11:15] The cyber threat is so significant that collectively, we all need to be working as hard as we can to maintain our defenses. Tom says the CISO community is working together to integrate the latest technology and developments and understand where the threat is. [11:49] The CISO community is staying on top of what's happening in the AI space to be able to share good practices across agencies and ensure that our posture government-wide is as strong as possible in detecting and preventing the cyber threat. [12:06] One of the strategic goals for FRTIB is the managed services model. Tom speaks about assessing and monitoring third-party and vendor risks in a way that's scalable and sustainable. [12:18] When Tom moved into his position, in December 2021, the agency was about six months away from implementing that managed services model for their record-keeping service. Record keeping is a huge part of the FRTIB's work. They have almost 7.5 million participants. [12:36] Managing participant transactions and keeping their information is a core responsibility for the agency. They were moving to a managed service model. [12:48] When you shift to that type of model, you don't give up accountability and responsibility for the program. You work with a provider. The Agency needed to look at what its mechanism for oversight was, to manage and understand third-party risk. [13:06] The Agency had some capabilities in place for vendor monitoring and supply chain risk management. Tom's area of focus was to build up the third-party risk management program. [13:18] Tom did a maturity assessment to compare what they were doing to good practices and look for opportunities to enhance their capabilities. He brought in some services from external providers to help with access to data about the performance of third-party services. [13:42] Quarterly, Tom reports to the FRTIB board on their top vendors, their overall operations, whether there are any risks he has concerns about, and if so, what is being done to address those risks. That has helped to put in place a strong third-party risk management program. [14:03] When Tom joined the FRTIB, his predecessor had already built a strong, mature ERM program. There was a repeatable process in place with a risk register and a risk profile. [14:22] The opportunity was in integrating risk with planning and looking at how to enhance the program and bring it to the next level of maturity and build out that third-party risk management monitoring capability. [14:42] RIMS Events! The very first RIMS Texas Regional Conference will be held from August 4th through August 6th in San Antonio at the Henry B. González Convention Center. Public registration is open. The full conference agenda is live, so you can start planning. [15:00] Don't miss the post-conference workshop, the RIMS-CRMP Exam Prep course available on-site. This event is open to any RIMS chapter member. [15:10] If you are local to the area, you might consider becoming a RIMS member today so you can get all the benefits and begin networking with your new RIMS Texas peers. Visit RIMS.org/TexasRegional. [15:22] Just a month later, we will be up North for the RIMS Canada Conference 2025, which will be held from September 14th through the 17th in Calgary. Registration is open. Visit RIMSCanadaConference.ca and lock in those favorable rates. We look forward to seeing you! [15:41] On September 18th, the 10th Annual Chicagoland Risk Forum will be held at The Old Post Office in Chicago. Register at ChicagoRIMS.org. [15:52] Also on September 18th, the Spencer Educational Foundation will host the 2025 Funding Their Future Gala at the Cipriani 42nd Street. Visit SpencerEd.org. [16:03] On October 1st through the 3rd, the RIMS Western Regional Conference will be held in North San Jose at the Santa Clara Marriott. The agenda is live. It looks fantastic! Visit RIMSWesternRegional.com and register today! [16:20] Let's Return to My Interview with RIMS 2024 ERM Award of Distinction Winner, Tom Brandt! [16:37] Shortly after Tom won the 2021 ERM Award of Distinction, along with Melissa Reynard, for his work with the IRS, he left to go to the FRTIB. Tom talks about the switch. [16:57] Tom had a great career with the IRS. He had a range of different roles and responsibilities. For his last eight years with the IRS, he was the CRO. [17:23] Tom was ready to make a change. He learned about the opportunity at FRTIB to help them bring risk and strategy programs into one department. He was happy to be selected and see the value of having risk and strategy come together. [18:12] Tom was the second CRO at the IRS. In 2013, the IRS had a crisis, so they brought in a CRO from the GAO for about a year. Tom had been doing risk work in one of the business units of the IRS. He was chosen for the CRO position in 2014. [18:50] The IRS crisis in 2013 related to concerns about how the agency had been handling applications for tax-exempt status. It led to Congressional hearings and IRS leadership changes. [19:04] Before going to the FRTIB, Tom was contacted by a recruiter. Someone in the risk community knew of the position and suggested Tom for it. He's thankful he was contacted because it has turned out to be an excellent opportunity. [19:35] Through RIMS, Tom connects with public and private sector colleagues. He sees a lot of similarities. The public sector has been practicing ERM for just under a decade. [20:16] The most essential ingredient in ERM is leadership support. Tom has support at FRTIB from leadership and the Board. Without leadership support, ERM is a compliance exercise. If ERM is truly leveraged, it can add a lot of value. [20.42] Tom thinks we're seeing too many instances where organizations have not had robust risk programs and have had risk events that could have been prevented or had the impact lessened, had they had a risk program. [21:02] Tom thinks the challenge in the public sector is that there isn't much room for government error. Anything that doesn't go according to plan tends to get attention. [21:22] That oversight creates an environment that tends to be more risk-averse. That's not the way we want to run our risk program, because we want to take advantage of the opportunity that risk prevents, but it's a factor of the environment we operate in. [21:44] Part of what led to the establishment of the IRS ERM program was the 2013 crisis and an after-event assessment of what went wrong. Bad news didn't make it to the top quickly enough. Information that leadership should have been made aware of didn't get there in time. [22:05] As a result, issues and problems were allowed to fester and go out of control. In the IRS, people took a lot of pride in fixing and solving their problems. Sometimes you don't have a lot of time to fix an issue before it goes sideways. [22:41] A real benefit from sharing information is that often you can find other parts of the organization that can help because they've experienced a similar type of issue. They might have additional resources. Ignoring or hiding the problem doesn't make it go away. [23:01] The key value of ERM is creating a culture where people are willing to speak up, information gets escalated quickly, and you're able to bring the right people and resources together to work collectively to manage and mitigate those risks. [23:15] At FRTIB, Tom focuses on creating an environment where people feel comfortable speaking about risk, where it's part of the regular way they operate. [23:32] Since starting in risk many years ago and working with his teams, Tom's approach has been doing risk with offices and not doing risk to offices. He wanted to meet them where they were, understand where they needed help, and nudge them, rather than drag them, along. [24:00] Tom says take time to understand the organization, the unique needs of each office, and work with them to help manage and mitigate a risk, versus trying to force something on them. [24:18] A Quick Plug! If you tuned in to the recent episode featuring James Lam, you will know he is hosting a new six-module workshop for us, the “RIMS-CRO Certificate in Advanced Enterprise Risk Management”. [24:33] The inaugural summer course is completely sold out! We are filled to the virtual capacity! Don't worry, in the Fall, the bi-weekly course will begin on October 9th. Registration closes on October 2nd. A link is in this episode's notes. Check it out and register today! [24:52] If you're getting inspired by Tom Brandt and his ERM Award of Distinction win, remember that nominations are now open for the ERM Award of Distinction 2025. Be sure to listen closely for the tips that he offers about what makes a strong nomination! [25:10] The link to the nomination form is in this episode's show notes. Good luck! [25:13] Let's Return to the Conclusion of My Interview with Tom Brandt! [25:18] Before becoming the CRO at the IRS, Tom was the Director of Planning and Research for the Large Business and International Division with responsibility for case selection, determining risk on corporate and international tax returns, and which ones should be selected for audit. [25:52] This was a compliance risk experience. That provided the stepping stone to take on a more strategic, operational view of risk within the division. When the broader CRO opportunity became available at the IRS, he was considered and ultimately selected for that position. [26:14] Tom's view of risk has evolved. Within a business unit, he focused on the day-to-day operational and compliance risk. He didn't take a view of the whole organization or what choices he made for his unit ight create risk for another part of the organization. [26:51] It's a real value for ERM to have a portfolio view of the most critical risks across the organization, and understanding how actions to address risks in one area could create or exacerbate a risk somewhere else. [27:08] Tom tells of reputational risk. Sometimes decisions don't factor in how they will be perceived. Tom helped people at the IRS understand reputational risk and the stakeholders they may need to engage to help them understand why particular decisions are made. [28:22] Tom shares advice for nominating an ERM Program for the ERM Award of Distinction. What are the results? What are the outcomes that the program accomplished that you can talk about? How did ERM help the organization? What value did it bring? [29:07] Take an example of something you can share, and explain how ERM was able to surface the risk and bring the right people together to help with that risk and help the organization. [29:24] It's critical to have letters of recommendation. At the IRS, Tom had two Deputy Commissioners write letters about what they saw as the value that ERM brought to the agency. [29:42] At FRTIB, Tom had letters from the Executive Director and a member of its Board, who had served for over a decade and had historical knowledge of how ERM had helped the Agency. [30:04] Tom notes that the process of going through the application is a great learning opportunity to reflect on accomplishments as well as areas of remaining opportunity. [30:17] If you are fortunate enough to be selected to receive recognition, it's a great way to recognize the team. Tom used the Awards to recognize his teams at the IRS and at FRTIB, who are the ones who make all of this possible. The recognition turns out to be great kudos for them. [30:41] You can learn more about Tom's achievements through the links on this episode's show notes, which feature his recent ERM Q&A from 2025. I've also included one with his former coworker from the IRS, Melissa Reynard, from 2022. [30:58] This should give you a great sense of not just the great work that Tom has done but also, what it takes to have your nomination seen and heard and get the recognition that you deserve. [31:13] Tom, it's been great getting to know you these past few years, and I look forward to seeing you in Seattle. Thank you for joining us here on RIMScast! [31:32] Special thanks again to Tom Brandt for joining us here on RIMScast. Be sure to check out the links in this episode's show notes for recent ERM Q&A interviews about his work with the FRTIB. [31:46] Tom is a recipient of the RIMS ERM Award of Distinction. The Call for Nominations is open through August 16th. Check this episode's show notes for the link and details. [32:00] The Awards will be presented at the RIMS ERM Conference 2025, November 17th and 18th in Seattle. A link to that event is also on this page. [32:08] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [32:36] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [32:54] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [33:12] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [33:29] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [33:43] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [33:50] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe! Links: 20th Annual People's Choice Podcast Awards! Vote for RIMScast (Gov't & Organizations) To vote for RIMScast, please sign up with your email, then select RIMScast on the pulldown under Government and Organizations. Thank you! RIMS ERM Conference 2025 — Nov. 17‒18 | RIMS Global ERM Award of Distinction 2025 Nominations Open Through Aug. 16 “Embedding ERM Into One of the World's Largest Retirement Programs.” — RIMS Interview with Tom Brandt (2025) RIMS Texas Regional 2025 — August 3‒5 | Registration open. RIMS-CRMP In-Person Workshop in Texas Aug. 6 & 7 RIMS Canada 2025 — Sept. 14‒17 | Registration open! 10th Annual Chicagoland Risk Forum — Sept. 18 | Registration open! RIMS Western Regional — Oct 1‒3 | Bay Area, California | Registration open! RISKWORLD 2026 — Members-only early registration! Register through Sept 30! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center Spencer Educational Foundation 2025 Funding Their Future Gala — Sept. 18, 2025, in NYC! RIMS ERM Conference 2025 — Nov 17‒18 in Seattle! [Save the Date!] RIMS-CRO Certificate in Advanced Enterprise Risk Management — Featuring Instructor James Lam! Summer course sold out! | Next bi-weekly course begins Oct 9. RIMS Diversity Equity Inclusion Council RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RIMS Risk Management magazine | Contribute RIMS Now RIMS Webinars: RIMS.org/Webinars Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep Virtual Workshop — Sept 2‒3, 2025 | Presented by RIMS and PARIMA RIMS-CRMP-FED Exam Prep Virtual Workshop — November 11‒12 Full RIMS-CRMP Prep Course Schedule “Emerging Risks” | Aug 5 | Instructor: Joe Mayo “Intro to ERM for Senior Leaders” | Aug. 12‒13 | Instructor: Chris Mandel “Intro to ERM for Senior Leaders” | Nov. 4‒5 | Instructor: Elise Farnham See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops Related RIMScast Episodes: “Risk and Clarity with Huw Edwards, RIMS Texas Keynote” “James Lam on ERM, Strategy, and the Modern CRO” “ERM, Retail, and Risk with Jeff Strege” “Bigger Risks with the Texas State Office of Risk Management” | Sponsored By Hillwood “ERMotivation with Carrie Frandsen, RIMS-CRMP” “Live from the ERM Conference 2024 in Boston!” “Risk Quantification Through Value-Based Frameworks” Sponsored RIMScast Episodes: “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL (New!) “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Thomas Brandt, Chief Risk Officer at the Federal Retirement Thrift Investment Board Production and engineering provided by Podfly.
In this episode, Jack Cochran and Matthew James are joined by Ben Pearce, founder of Elevated You, to discuss how technical professionals can effectively communicate with senior executives. They explore the critical differences between speaking to technical stakeholders versus C-suite leaders, covering everything from preparation strategies to delivery techniques. Ben shares practical frameworks for being relevant rather than just expert, emphasizing the importance of focusing on "what" and "why" instead of "how" when presenting to senior leaders. Thank you to Storylane for sponsoring this episode. Find out more about Storylane and how to build killer demos in 2 minutes at https://storylane.io To join the show live, follow the Presales Collective's LinkedIn page or join the PSC Slack community for updates. The show is bi-weekly on Tuesdays, 8AM PT/11AM ET/4PM GMT. Follow the Hosts Connect with Jack Cochran: https://www.linkedin.com/in/jackcochran/ Connect with Matthew James: https://www.linkedin.com/in/matthewyoungjames/ Connect with Ben Pearce:https://www.linkedin.com/in/benpthoughts/ Links and Resources Mentioned Presales Collective Slack: https://www.presalescollective.com/slack Elevated You: https://www.elevatedyou.live/psc Tech World Human Skills Podcast: https://www.elevatedyou.live/twhs Timestamps 00:00 Welcome 05:18 Why speaking to senior leaders is different 12:49 Being relevant vs. being an expert 16:19 Mastering delivery under pressure 25:04 Reading the room and course-correcting 32:53 De-risking and the human element Key Topics Covered The Technical Expert's Dilemma How technical expertise can become a curse when speaking to executives Moving from demonstrating knowledge to demonstrating relevance The Three-Part Framework for Executive Communication Relevance: Understanding what matters to your specific audience Compelling Content: Creating materials that speak to their priorities Excellent Delivery: Performing under pressure with confidence Preparation Strategies Mapping out personas and industries for reusable content The importance of team collaboration in content creation Practice vs. preparation: Why both are essential Reading the Room Starting with curiosity and mini-discovery Mirroring language and adapting on the fly Course-correcting based on real-time feedback The Punchline Problem Why building up to a big reveal doesn't work with executives Leading with impact: "Hitting them between the eyes" Getting to value within the first 90 seconds Risk Management and Trust Building Understanding that you represent organizational risk The "never get fired for buying IBM" mentality How human skills differentiate in an AI-driven world Building confidence through listening and problem-solving
We welcome J.J. Carrell, former Senior Leader for the Border Patrol, to discuss how the U.S. government has been funding and encouraging child sex trafficking, alongside major NGOs. Father finishes with Timely Thoughts. Show Notes JJ Carrell Testifies Before Congress (YouTube) J.J. Carrell TREASON: The Biden Administration's Strategic and Malicious Destruction of America's Sovereignty Invaded: The Intentional Destruction of the American Immigration System What's missing in the fight against porn? Author thinks he has the answer SHOCKING: Biden admin ‘hotline' for migrant children complaining about sponsors left 65,000 calls unanswered iCatholic Mobile The Station of the Cross Merchandise - Use Coupon Code 14STATIONS for 10% off | Catholic to the Max Read Fr. McTeigue's Written Works! "Let's Take A Closer Look" with Fr. Robert McTeigue, S.J. | Full Series Playlist Listen to Fr. McTeigue's Preaching! | Herald of the Gospel Sermons Podcast on Spotify Visit Fr. McTeigue's Website | Herald of the Gospel Questions? Comments? Feedback? Ask Father!
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. Justin interviews Major General (Ret.) Robert F. Whittle, Jr., RIMS Texas Keynote speaker, about his experience as Deputy Commanding General of Operations for U.S. Army North, responsible for homeland defense and coordination with civil authorities, about his experience with the U.S. Army Corps of Engineers and its work in water resource management, and the lessons he can share for flood preparedness. Justin and Robert (Bob) discuss risk management training that engineers receive and how it applies to combat operations and domestic situations. Bob talks about building trust in different cultures. Finally, he shares some of what he will cover in his closing keynote on August 6th for the RIMS Texas Regional in San Antonio, Texas, from August 4th through 6th. Listen to learn military lessons that apply to risk management in industry. Key Takeaways: [:01] About RIMS and RIMScast. [:15] To our friends and RIMS members in Texas, it has been heartbreaking to witness the devastation caused by the floods in the Lone Star State. [:23] Your RIMS community extends its heartfelt thoughts and wishes for your health, safety, and well-being during this challenging time. [:30] The floods are a stark reminder of the critical role that risk professionals play in a crisis. The RIMS Hurricane and Storm Risk Management Resource Center offers several informative articles and resources about flood and storm preparedness and recovery. [:45] As you navigate through your recovery efforts, please know that you have the support of RIMS. [:50] About this episode of RIMScast. Our guest today is Major General (Retired) Robert F. Whittle, Jr. He will be the closing keynote speaker at the RIMS Texas Regional Conference on August 6th. We will talk about his military career and flood risk and leadership. [1:23] RIMScast is a proud nominee of the 20th Annual People's Choice Podcast Awards. I'm hoping I can count on you to help us bring this win home! Vote by going to PodcastAwards.com and the link in this episode's notes. [1:40] Sign up with your email, find RIMScast under Government and Organizations, and save your nomination. Every vote counts! Thank you so much for your support! [1:50] RIMS-CRMP Workshops! The next Virtual RIMS-CRMP exam prep, co-hosted by Parima, will be held on September 2nd and 3rd. [2:00] The next RIMS-CRMP-FED virtual workshop will be held on November 11th and 12th, in conjunction with George Mason University and led by Joseph Mayo. Links to these courses can be found on the Certification Page of RIMS.org and through this episode's show notes. [2:17] RIMS Virtual Workshops! We have a day-long course on July 24th, “Risk Taxonomy for Effective Risk Management.” On August 5th, we have a day-long course about “Emerging Risks.” [2:30] RIMS has launched a new course, “Intro to ERM for Senior Leaders.” This is a two-day course. The first two-day course will be held on August 12th and 13th and will be led by former RIMS President, Chris Mandel. [2:45] The course will be held again on November 4th and 5th and will be led by Elise Farnham. RIMS members enjoy deep discounts! [2:54] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [3:05] If you tuned in to the recent episode featuring James Lam, you will know he is hosting a new six-module workshop for us, the “RIMS-CRO Certificate in Advanced Enterprise Risk Management”. [3:19] The inaugural summer course is completely sold out! We are filled to the virtual capacity! Don't worry, in the Fall, the bi-weekly course will begin on October 9th. Registration closes on October 2nd. A link is in this episode's notes. Check it out and register today! [3:38] Mark your calendars for November 17th and 18th for the RIMS ERM Conference 2025 in Seattle, Washington. The Call for Nominations for the ERM Award of Distinction has been distributed. There is a link in this episode's show notes. The nomination deadline is August 16th. [3:59] If your organization's ERM program or one you know of has generated and retained value and led to the growth of your organization, consider nominating that ERM program and manager for the ERM Award of Distinction 2025. [4:13] RISKWORLD 2026 will be in Philadelphia, Pennsylvania, from May 3rd through May 6th. RIMS members can now lock in the 2025 rate for a full conference pass to RISKWORLD 2026 when registering by September 30th. [4:27] This also lets you enjoy earlier access to the RISKWORLD hotel block. Register by September 30th, and you will also be entered to win a $500 raffle. Don't miss out on this chance to plan and score some extra perks. [4:40] The members-only registration link is in this episode's show notes. If you are not yet a member, this is the time to register at RIMS.org/membership. [4:50] On with the show! Robert F. Whittle Jr. was a Major General of the U.S. Army. He retired in 2023 as the Deputy Commanding General of Operations for the U.S. Army North. He is also Senior Vice President and Chief of Staff to the CEO at USAA. [5:06] On August 6th, he will deliver the closing keynote at the RIMS Texas Regional, providing highlights from his 33 years in the Army, including years as the Commanding General of the U.S. Army Corps of Engineers Great Lakes and Ohio River Division. [5:20] I'm so glad he's here to provide a preview of his keynote and also discuss flood risk and leadership. Let's get to it! [5:28] Interview! Retired Major General Robert F. Whittle Jr., welcome to RIMScast! [5:35] Joining us now is one of the RIMS Texas Regional's keynotes, Major General (Retired) Bob Whittle. [5:46] Major General (Retired) Bob Whittle, Jr. asks Justin to call him Bob. [6:03] This is the inaugural Texas Regional event. Bob is excited about it. He loves Texas, and he knows people are coming from all over the country to attend. Justin adds that it's a big deal for the Texas chapters, which are some of the most active and voluminous RIMS chapters. [6:27] Bob's keynote will close out the Conference on August 6th. [6:31] Today's discussion will be about flood risk and then about leadership. [6:47] Bob's bio is on the RIMS Texas Regional page. [6:52] Bob was Deputy Commanding General of Operations for the U.S. Army North, responsible for Homeland Defense and coordination with civil authorities. One major event occurred domestically while he was there. [7:17] That was the integration of 70,000 refugees from Afghanistan to the United States. When the U.S. left Afghanistan, a lot of interpreters, their families, and other key players were able to come to the United States. They needed help integrating into U.S. society with jobs and homes. [8:05] Bob says there was never an expectation that we would have to move 70,000 people here. We thought that Afghanistan would continue to move forward after we left, but it fell pretty rapidly. Some Afghan interpreters and officers who were under threat were brought to the U.S. [8:52] One of the challenges in any kind of operation like that is that it involves Federal, state, and local officials, and non-governmental organizations. Within the Federal side, we have FEMA, the State Department, and the Department of Defense. [9:14] These agencies worked together to build a framework and partner with the other authorities. The first risk is that politics or ego get in the way of accomplishing the mission. [9:28] The mitigation for that is trying to build relationships well ahead of the crisis, so people trust each other and can work together. They constantly emphasized the unity of the mission. [9:41] It's not unity of command, as there's no chain of command with all the partnerships, but there must be unity over the mission of resettling the Afghan refugees. [10:06] Justin asks if Bob is as easygoing as he seems. Bob says, you'd have to ask the people he worked with to get a solid understanding of who he is, versus how he self-reports. He says he is known for being cool, calm, and collected. When he needs to step it up, he can do it rapidly. [10:35] Bob found that projecting a calm personality helped him build trust. From years in the military, Bob learned that you succeed by making your peers successful. The more you help your peers, the more likely it is that you will earn a promotion or the assignment that you want. [11:37] Bob was in the Corps of Engineers for 33 years. He's a Licensed Professional Engineer in the State of Virginia. He led the U.S. Army Corps of Engineers Great Lakes and Ohio River Division. The civilian side of the Corps of Engineers deals with infrastructure. [12:13] Bob speaks of dam safety. The Corps of Engineers is responsible for the dams in Federal Navigation channels. They work through the inherent risks of the dams, making sure they have the right controls in place and testing to ensure that the controls are there. [12:42] There are so many other dams in the U.S. Some of them are private. While Bob was at the Great Lakes and Ohio River Division, two private dams failed in Michigan, the Edenville Dam and the Sanford Dam. The Corps went up there to assist and help determine the root cause. [13:07] It was a lesson in making sure you are doing all the right things from a risk perspective. Controls weren't in place. Some issues had been identified but not mitigated. The State of Michigan stepped in and worked with the private company to mitigate the issues. [13:35] The dams had failed, and there was a lot of flooding in that area. It was unexpected as it had not happened before. It was in May 2020, a month after COVID-19 started hitting. [13:53] When things happen, you have to look forward. The Corps of Engineers is key. If the Ohio River drops too low for barge traffic to go through, eventually, Nashville starts to have a lot of trouble with power. It's very important to keep the Corps of Engineers running. [14:15] During COVID-19, the Secretary of Defense stated, “I want everybody in the Defense Department to stop moving. Stay where you are.” Bob was the Acting Deputy of the Corps of Engineers then. He immediately communicated to the 37K in the Corps, Don't stop moving. [14:32] If the Army Corps of Engineers had stopped, it would have been a huge issue. There were repair shifts at work, making sure things were running. In Michigan, when those two dams failed, the Corps put their masks on and moved out to help solve issues. [15:03] The risk framework the Corps of Engineers uses for dam safety is similar to what Bob has seen in industry and similar to what the Army does, even at a small unit level. The Army has a risk document that they use for training or going into combat. [15:26] The Army's risk document covers inherent risk, the probability of an issue, mitigation and controls, residual risk, and what the impact would be. The controls are the most important thing. They help ensure a low probability of a huge issue. The risk document is simple, and it works. [16:17] On the topic of the tragic recent Texas floods, how should leaders be thinking about flood risk mitigation? Bob knows that everyone involved in the situation is doing the absolute best that they can. If you want to be prepared for any disaster, it starts with simple planning. [17:24] You have to look at what the disaster may be, what the probability of it may be, and if it does occur, the key things that will need to happen on the ground in response, the people who will need to be involved, the resources they will need, and the timing of those activities. [17:46] It's like deliberate project management. You have to make assumptions in the beginning about what will happen. The next thing is getting funding for the resources, the people, and the tasks that have to occur. [18:01] There's a lot of deliberate planning and, for any domestic emergency in the U.S., the planning has to be done at the Federal level, the State level, the local level, and with non-governmental organizations that will be involved. [18:15] The first step is building relationships ahead of time. Step two is to have rehearsals. The rehearsals can be with a map and some key leaders on site. Rehearsals help to validate the planning you've done. [18:51] In a disaster, one of the first steps is to allocate resources. There were decisions about resources when COVID-19 hit all over the U.S. They couldn't just send money to one area. The Federal government, states, local governments, and NGOs decided how to allocate resources. [19:23] Bob points out that you can decide with no information or with 100% of the information. In an emergency, you don't have time to get 100% of the information out there, so you need to determine if you have enough information to make this decision and if you need to act now. [19:46] It's about risk. Do you take a chance? Risk is all about the probability of success. It's achieving an objective. [20:04] After the disaster is over, a lot of people evaluate those decisions and take two years to study whether the right decision was made. You've got to be in the shoes of the person making the decision, with the same timing, to understand how they did it and why. [20:24] You do want to review the decisions, to learn from them, but you have to know that these leaders are making decisions based on the time available and the necessity of moving things forward. [20:36] Plugs with Roma Rishi, Sr. Sales Executive, Origami Risk! Origami Risk is excited to be a sponsor at the RIMS Texas Regional Conference. Origami Risk will have a booth there to demonstrate their products. They will also speak at one of the sessions. [21:17] They will be talking with Roy Hock, the Director of Excess Insurance at Valero Energy, about leveraging technology to manage your captive. See Origami at its table, at its session, or both! [21:30] Origami Risk will be at the RIMS Texas Regional Conference from August 4th through August 6th. Origami Risk will also be at the tenth Chicagoland Risk Forum, on September 18th at the Old Post Office in Chicago. [21:44] Origami Risk will have a booth there, and Roma's colleague, Gina Rothweiler, is going to be speaking. Come find Origami Risk at the Chicagoland Risk Forum! [21:54] Registration is complimentary for members of risk management departments in the nearby area. A link to the registration page is in this episode's show notes. You can visit ChicagoRIMS.org as well. [22:15] On October 1st through the 3rd, Origami Risk will be in the Bay Area, California, for the RIMS Western Regional Conference. They will have a booth and will speak at a session with the Risk Manager of Sprouts about leveraging data and technology for proactive risk management. [22:44] Origami Risk will be at RIMS ERM, on November 17th and 18th in Seattle, Washington. That agenda is being built. Origami Risk will have a kiosk and hope to speak, too. [22:59] Origami Risk will have a presence at the 2025 Florida RIMS Educational Conference from July 29th through August 2nd. Connect with Roma's colleague Alex and Origami Risk there. [23:19] Roma, it's always great to see you and the Origami Risk team. Connect with Roma and Origami Risk online at LinkedIn and OrigamiRisk.com, in the Contact Us area on the website. [23:34] Let's Return to the Conclusion of My Interview with RIMS Texas Keynote Speaker Major General (Ret.) Robert F. Whittle Jr.! [23:44] What's the vibe at a Bob Whittle keynote? Bob focuses on the lessons he's learned over his career. A lot of the lessons are from mistakes that he has made, or vicariously from mistakes others have made. [24:00] Bob's goal is to make it humorous with some anecdotes; people remember anecdotes. He plans for an enjoyable session. Bob feels that when you're speaking to an audience, it's a hostage crisis. You owe it to them to entertain them a bit while providing valuable information. [24:34] Bob says it's not a hostage crisis if people are glad they went. [24:44] At the end of his keynote, Bob takes questions from the audience. He says it's the most enjoyable part because it's a free flow of information. [25:01] Bob has led troops in combat and peacekeeping missions across multiple continents. Bob says he learned a lot about cultural risk and adaptability in leadership. He says the Armed Forces learned a lot during that process, and the U.S. government did, as well. [25:22] After major combat operations in Iraq and Afghanistan and moving into a stability effort, Bob says they learned about human terrain, the culture of the people. The culture can vary from place to place and village to village. [25:58] An American isn't ever going to understand the cultures as well as the interpreters (many of whom had emigrated to the U.S. and had come back to interpret) and the NGOs in place. Have them help you learn the culture. [26:34] Bob talks about how these experiences shaped his strategies. He became more of an active listener to gain situational awareness. To develop a relationship with an Afghan officer, you visit him at least three times and have tea with them. [27:11] Bob speaks of vision. Afghanistan, for thousands of years, had not been a democracy. Are you going to make it a democracy in a year or even in one generation? You have to know the human terrain. What is the best governance for the people to make the country not a threat? [27:55] Within the culture, how do you make that as benign as possible and effective, the way that they like to do it? [28:17] Bob talks about decision-making under pressure. It is harder in some ways and easier in others than your regular decisions. You're not going to get to 100% of the information under pressure. [28:33] You have to accelerate the decision-making. The more you know about your environment and the probability of different things happening, the more comfortable you can be with that. [28:50] A leader has to stay as cool, calm, and collected as possible in that environment. Everyone who works for you or with you, whom you want to influence, is looking to you for how they should feel. How bad is it? If you can keep that posture, they're going to perform better. [29:18] It's easier to do that when you're a leader because you know people are counting on you. If you focus on that, the cool calmness just comes. [29:31] Bob was Commandant of the U.S. Army Engineers School. Bob talks about preparing the next U.S. Army Engineers. The key is training. If you know your job well and you've trained as much as possible, then you'll be more apt to take the right actions and be cool and calm. [30:05] The Army does a great job of investing in training for its people. An Engineer Officer goes to Fort Leonard Wood, Missouri, for seven months right after they're commissioned. They come back, four years later, for a year. [30:19] They'll come back again as they get different promotions and constantly sharpen their edge. They are trained in every task that they're going to do, domestically in the U.S., or combat. [30:37] The training is repeated so the officers will gain good instincts and be able to take action without having to think long and hard about it; at the same time, being able to realize that every situation is different; How do they need to make this decision? [30:53] The U.S. Army Engineers School specifically teaches risk management. When the Army goes into a new nation for combat operations, they have to assess the bridges there. The bridges won't be in a U.S. database. A lot of the bridges are small. There may be many streams. [31:15] Bridges over streams may be small, and the Army has huge tanks. The Army has float bridges that they assemble in streams. The speed of the river and the types of banks affect how much material those bridges can handle. [31:51] They need engineers to go out there and evaluate the load classification for each bridge. When the Army went into Bosnia, they crossed the Sava River, which was in flood stage at the time. That takes a much longer bridge. It took a lot of ingenuity and more resources to cross. [32:34] When it comes to risk management, it's important to look at all the different controls. For bridges, one control is that one vehicle crosses at a time. You don't need three tanks on the bridge. Engineers need to decide if a float bridge can handle two tanks or limit it to one. [32:55] They could limit it to day crossing only, with people guiding the tank. There are all kinds of things to make sure they get right. [33:04] Justin looks forward to hearing more about Bob's experience on August 6th at 11:00 a.m. at the RIMS Texas Regional Conference 2025 in San Antonio. [33:17] Bob is a graduate with a Master's Degree in Environmental Engineering from the University of Texas at Austin, so a little Texas accent comes through. He loves Texas, and he got there as soon as he could. [34:23] Special thanks again to Retired Major General Bob Whittle for joining us here on RIMScast. Visit RIMS.org/TexasRegional to see the full agenda and register. I've got a link to the opening keynote's RIMScast episode. Huw Edwards joined us recently to discuss his address. [34:41] Huw will present “Your Insurance Policy for Success: Eight Mental Toughness Lessons I've Learned from Running 100 Miles through the Mountains.” Be sure to check that out. We look forward to seeing you August 4th through the 6th in San Antonio, Texas! [35:01] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [35:28] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [35:46] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [36:04] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [36:21] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [36:35] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [36:42] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe! Links: 20th Annual People's Choice Podcast Awards! Vote for RIMScast (Gov't & Organizations) To vote for RIMScast, please sign up with your email, then select RIMScast on the pulldown under Government and Organizations. Thank you! RIMS Risk Management Magazine 2025 Awards Edition RIMS Texas Regional 2025 — August 3‒5 | Registration open. RIMS-CRMP In-Person Workshop in Texas Aug. 6 & 7 RIMS 2025 Florida Educational Conference | July 31‒Aug 2 | Registration open. RIMS Canada 2025 — Sept. 14‒17 | Registration open! 10th Annual Chicagoland Risk Forum — Sept. 18 | Registration open! RIMS Western Regional — Oct 1‒3 | Bay Area, California | Registration open! RISKWORLD 2026 — Members-only early registration! Register through Sept 30! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center Spencer Educational Foundation 2025 Funding Their Future Gala — Sept. 18, 2025 in NYC! Spencer Education Foundation — General Grants 2026 — Application Deadline July 30, 2025 RIMS ERM Conference 2025 — Nov 17‒18 in Seattle! [Save the Date!] RIMS-CRO Certificate in Advanced Enterprise Risk Management — Featuring Instructor James Lam! Summer course sold out! | Next bi-weekly course begins Oct 9. RIMS Diversity Equity Inclusion Council RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RIMS Risk Management magazine | Contribute RIMS Now RIMS Rocky Mountain Chapter RIMS Webinars: RIMS.org/Webinars Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep Virtual Workshop — Sept 2-3, 2025 | Presented by RIMS and PARIMA RIMS-CRMP-FED Exam Prep Virtual Workshop — November 11‒12 Full RIMS-CRMP Prep Course Schedule “Risk Taxonomy for Effective Risk Management” | July 24 | Instructor: Joe Mayo “Emerging Risks” | Aug 5 | Instructor: Joe Mayo “Intro to ERM for Senior Leaders” | Aug. 12‒13 | Instructor: Chris Mandel “Intro to ERM for Senior Leaders” | Nov. 4‒5 | Instructor: Elise Farnham See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops Related RIMScast Episodes: “Risk and Clarity with Huw Edwards, RIMS Texas Keynote” “James Lam on ERM, Strategy, and the Modern CRO” “ERM, Retail, and Risk with Jeff Strege” “Bigger Risks with the Texas State Office of Risk Management | Sponsored by Hillwood” Sponsored RIMScast Episodes: “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL (New!) “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Major General (Retired) Robert F. Whittle, Jr., Senior Vice President and CEO, Chief of Staff at USAA Production and engineering provided by Podfly.
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. Justin interviews Neil Colclough, RIMS Rocky Mountain Chapter President and 2025 RIMS Volunteer of the Year Award Winner, about his career path, how his Royal Marines service time helped steer his risk management path, and why he moved to Colorado. Neil tells of his years of experience in risk management, his risk philosophy, his DE&I philosophy, and how he feels about volunteerism. Listen to learn the benefits of making your risk management career more fulfilling through volunteering. Key Takeaways: [:01] About RIMS and RIMScast. RIMScast is a proud nominee of the 20th Annual People's Choice Podcast Awards. We are nominated in the category of Government and Organizations, and we would appreciate your support. Help us win that award at PodcastAwards.com. [:35] About this episode of RIMScast. Our guest today is the RIMS Volunteer of the Year Award winner, Neil Colclough. We will learn about his career and all the great work he has done for us at the RIMS Rocky Mountain Chapter. [1:05] RIMS-CRMP Workshops! The next Virtual RIMS-CRMP exam prep, co-hosted by Parima, will be held on September 2nd and 3rd. [1:17] The next RIMS-CRMP-FED virtual workshop will be led by Joseph Mayo on July 17th and 18th. Register by July 16th. Links to these courses can be found on the Certification Page of RIMS.org and through this episode's show notes. [1:34] RIMS Virtual Workshops! We have a day-long course on July 24th, “Risk Taxonomy for Effective Risk Management.” On August 5th, we have a day-long course about “Emerging Risks.” [1:47] We've launched a new course, “Intro to ERM for Senior Leaders.” This is a two-day course. The first two-day course will be held on August 12th and 13th and will be led by former RIMS President, Chris Mandel. [2:02] The course will be held again on November 4th and 5th and will be led by Elise Farnham. RIMS members enjoy deep discounts! [2:11] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [2:22] If you tuned in to the recent episode featuring James Lam, you will know he is hosting a new six-module workshop for us, the “RIMS-CRO Certificate in Advanced Enterprise Risk Management”. [2:36] The inaugural summer course is completely sold out! We are filled to the virtual capacity! Don't worry, in the Fall, the bi-weekly course will begin on October 9th. Registration closes on October 2nd. A link is in this episode's notes. Check it out and register today! [2:55] Mark your calendars for November 17th and 18th for the RIMS ERM Conference 2025 in Seattle, Washington. The agenda is being built. Soon, we will distribute a Call for Nominations for the ERM Award of Distinction. I'll update this episode's show notes when that link is ready. [3:19] Think about your organization's ERM program or one you know of, and how it has generated value. We will have more on that in the coming weeks. [3:27] RISKWORLD 2026 will be in Philadelphia, Pennsylvania, from May 3rd through May 6th. RIMS members can now lock in the 2025 rate for a full conference pass to RISKWORLD 2026 when registering by September 30th. [3:41] This also lets you enjoy earlier access to the RISKWORLD hotel block. Register by September 30th, and you will also be entered to win a $500 raffle. Don't miss out on this chance to plan and score some extra perks. [3:54] The members-only registration link is in this episode's show notes. If you are not yet a member, this is the time to register at RIMS.org/membership. [4:04] On with the show! Our guest today is Neil Colclough. He has been President of the RIMS Rocky Mountain Chapter since 2023. In 2025, he was named the Volunteer of the Year. A link to his profile in the Awards Edition of RIMS Risk Management magazine is in the show notes. [4:24] Justin is stoked that Neil is joining us on RIMScast to discuss his well-deserved recognition and why he shares it with many other members of the RIMS Rocky Mountain Chapter. [4:37] We're also going to learn about his military career and how that shaped his risk career and his enthusiasm for volunteerism. [4:45] Interview! Neil Colclough, welcome to RIMScast! [5:00] Neil is incredibly proud of the RIMS 2025 Volunteer of the Year Award. [5:16] Neil continues as the President of the RIMS Rocky Mountain Chapter until September. [5:39] Neil has been in Colorado for 27 years. He left behind family, friends, and a job he loved to move to the Colorado Rocky Mountains to take advantage of the lifestyle the area offers. He wanted to be a semi-ski bum. [6:25] Neil had to learn to ski in the military. He fell in love with the sport. He landed a job on Vail Mountain. He skied over 100 days a year for several years when he lived in Vail. [6:51] Neil is from Stoke-on-Trent, England. As a kid, he wanted to be a soldier. He joined the Royal Marines for six years and travelled the world. He saw communities outside of the resort areas. [8:10] Neil believes his risk management career grew out of his service. Public service is managing risk, considering what could go wrong at all times, and having a Plan B and C for those instances. It's also not being risk-averse. [8:33] His military service left him with the mindset that you can do anything, you just have to put the effort into doing it properly and give it your best shot. They all kept themselves incredibly fit. The risk of not being fit didn't just impact you; it impacted the guys you worked with. [9:17] Neil enjoyed the fitness routine in the military, going for morning runs with his closest friends. [9:34] If Neil hadn't moved to Colorado, he probably would have stayed home. He was focused on moving to the Rocky Mountains. He had been to the U.S. about 10 times before he moved. He moved in 1998. [11:11] Neil says he is of the generation who “fell into” the risk management industry, versus going to school for a risk management degree. He was dragged reluctantly into risk management. [11:28] Neil was asked four times to fill a new role in the corporate headquarters of Vail Resorts. He didn't want to leave Vail, but he liked the person hiring him, and the offer made sense, so he joined the corporate office and did not look back. RIMS membership came with that job. [11:58] At the time, Neil had no idea what RIMS was. He joined the Rocky Mountain Chapter in early 2008. He's been a member of the chapter since then. He attended programming and social events. He progressed in the chapter. [12:14] The operational experience he had gained in the military and from running the Security Team at Vail Mountain fed into the risk management function. It gives him a bit of a leg up when it comes to solving issues. His experience adds credibility with his internal clients today. [12:40] Neil's career has been a natural progression. He loves his job. He loves the people he does it for. It's like a hobby. He's genuinely interested in it. [13:00] Neil loves being in the RIMS Rocky Mountain Chapter as a whole. He joined the board in 2018 with Incoming President Peggy Miller and Past President Emily Bloedel. The board was a great group of people. They have great, respectful discussions. There's no negativity. [13:49] As long as Neil has been a member of the chapter, that has always been the case. He says the board feels proud to be part of the chapter and to have a positive impact. [14:09] Justin mentions that Emily Bloedel was a RIMS Rising Star recently. Peggy Miller is with Kroenke Sports & Entertainment. Justin met Peggy at the RIMS ERM Conference in Denver. Neil ran the DEI education session at ERM, and he did a great job. [14:52] Neil says Emily Buckley is also on the board. They have a great pipeline of leadership to look forward to, and the future is super bright. [14:58] Justin mentions there's a lot of talent in Colorado. Emily Buckley was a guest on RIMScast last year for Specialized Bicycles on bicycle safety. Justin says, if you're a risk professional looking for a place to move, start with Colorado and look up Neil! [15:33] DE&I is a passion for Neil. He's super connected to it. Justin and Neil discuss whether it's helpful to speak the words Diversity, Equity, & Inclusion for people who may be less committed. [16:53] You might lean on Inclusion a little more to help people understand that this is about making sure that everybody has the same opportunities. [17:22] Neil is the RIMS Volunteer of the Year. The award used to be called the Heart of RIMS Award, but was rebranded to be more specific. [17:57] Neil thinks that all RIMS chapters should have the succession of vice presidents and presidents built into their bylaws as the Rocky Mountain Chapter does. A lot of presidents have sat on boards for many years, and they struggle to recruit people to become board members. [18:22] Volunteerism takes effort. If you're taking an hour out of your day to do a podcast to talk about yourself, then you've got to make up that time somewhere else. If you're doing chapter work during business hours, you have to have an employer who supports what you're doing. [18:54] You have to have family behind you, that gets it. You can't just disregard your daily job duties in favor of volunteerism. [19:09] Neil says, encourage chances to have an intentional succession plan for chapter leadership. Encourage people early in their careers to serve on boards, become leaders of the chapter, and shape the future. [19:40] If you've just graduated from an RMI program and joined the workforce, you may not think you're qualified to lead on a chapter board. Neil says, we want to hear from the future of the industry so we who are in it can prioritize what is going to be meaningful after we've gone. [20:03] Reach out to younger people, let them know what a safe space it is, and give them the opportunity to serve. [20:12] RIMS Events! The 49th Annual Florida RIMS Educational Conference will be held again at the Ritz-Carlton in Naples, Florida, from July 29th through August 2nd. Visit Florida.RIMS.org for more information and to register. [20:30] The very first RIMS Texas Regional Conference will be held from August 4th through the 6th in San Antonio, Texas, at the Henry B. González Convention Center. Public Registration is open. The full conference agenda is now live. [20:46] Don't miss the post-conference workshop, the RIMS-CRMP Exam Prep Course, available on site. [20:52] This event is open to any RIMS Chapter member. If you are local to the area, you might consider becoming a RIMS member today so that you can get all the benefits and begin networking with your new RIMS Texas peers. Links are in this episode's show notes. [21:07] You can also visit the Events Page of RIMS.org for more information. We look forward to seeing you in Texas! [21:15] A month later, we will be up North for the RIMS Canada Conference 2025, from September 14th through the 17th in Calgary. Registration is open. Lock in those favorable rates; Visit RIMSCanadaConference.CA. We look forward to seeing you in Calgary! [21:34] On September 18th, the 10th Annual Chicagoland Risk Forum will be held at the Old Post Office in Chicago. Register at ChicagoRIMS.org. [21:44] Also on September 18th, the Spencer Educational Foundation will host the 2025 Funding Their Future Gala at the Cipriani 42nd Street. Visit SpencerEd.org. [21:57] On October 1st through the 3rd, the RIMS Western Regional Conference will be held in North San Jose at the Santa Clara Marriott. The agenda is live. It looks fantastic! Visit RIMSWesternRegional.com and register today. [22:12] Let's Return to My Interview with the RIMS 2025 Volunteer of the Year, Neil Colclough! [22:23] Neil joined Sage Hospitality Group in January 2025. He had spoken with his new boss about his role at the RIMS Rocky Mountain Chapter, and she was super supportive. [22:48] The whole company understands the importance of risk management. They see the value of having me remain involved with RIMS at the chapter and society level. It was an easy conversation to have. [23:18] Neil is over a total of seven people at Sage. He says this is rare except in well-established, large companies. This is Neil's first experience with anything that comes close to that. [23:56] Two of Neil's team have been with the company for over 30 years. Another has been with the company for 11 years. That speaks volumes to Neil about the company culture and the investment the company makes in risk management. It was a huge attraction to Neil. [24:18] Neil was previously with Inspirato, another hospitality group. It was high-end luxury travel where you would subscribe to a membership and get access to a portfolio of homes. One client was mad that they didn't inform them that it was hurricane season when they were traveling. [26:06] When Neil moved to Colorado, he went to a job fair for Vail Resorts in Denver. He was offered two jobs, one as a ski instructor and one with the Security Department, a seasonal job. [26:24] When Neil showed up for work on his first day of training for the Security Team, it was October 19, 1998, the day of the terrorist arson at the Two Elk Lodge, the largest act of eco-terrorism in North America at the time. [26:42] Neil's job went from being seasonal to year-round. The department grew. He was promoted a couple of times fairly quickly. He had never ridden a snowmobile, but they put him on it, and he rode 400 miles a week on a snowmobile. [27:12] With this experience, Neil understands the principles of emergency preparedness and response. He worked closely with the public sector in Vail and Eagle County. The local government and the ski resort have to work closely together to align in the same direction. [27:31] Neil says they did some good stuff over the years to mitigate potential risks. A wildland fire was a big concern. They did mass-casualty incident drills with Vail Ski Patrol and the town of Vail. [27:59] Neil lives east of Boulder. His office is in Denver. [28:34] Neil says the award is not just one person. It takes a village. It takes a lot of people who think like you and have the same heart to make good things happen. He's never volunteered at any event where he's walked away feeling down and thinking it was a waste of time. [29:00] A little can go a long way. If you're thinking about ways to volunteer in the risk and insurance industry, the local RIMS chapter is a great vehicle to do that. You can contact Neil, and he can introduce you to some people he has networked with around the country. [29:24] Volunteerism is so rewarding. It takes effort. You can't just go to meetings. You have to put pen to paper in between meetings to take action on what you say you're going to do. Neil battles constantly with the feeling that he's not fully delivering on what he should be. [29:45] You have to give yourself a little bit of grace when it comes to those times. People's capacity ebbs and flows. Surround yourself with people who can pick up the slack when you have to step into your day job a little bit more at certain times. [30:00] When you're juggling the balls, just don't drop the glass ones! Keep your responsibilities prioritized. [30:13] Neil talks of DE&I sponsorship, advocating for somebody who's not in the group. One way to do that is to ask if you can take a young professional along with you when you're invited somewhere as a risk professional. Request that someone be at a meeting who wasn't invited. [31:02] That can create opportunities and give that person experience. It's a simple act with a potentially massive impact. [31:15] Neil, it's been a real pleasure to speak with you again! I appreciate all your insight here. Congratulations again on being named the RIMS 2025 Volunteer of the Year. We've got a link for the RIMS Rocky Mountain Chapter in the notes. Locals, if you want to join, give Neil a shout! [31:37] Neil says, I'll get back to you eventually! There are about 200 professional members in the chapter through the Society, plus Chapter Associates and Student Members. There is a free membership for RIMS Affinity Partners, all of whom have been represented on RIMScast. [33:06] Justin mentions again the RIMS Western Regional Conference; register at RIMSWesternRegional.com. [33:17] Special thanks again to RIMS Rocky Mountain Chapter President and 2025 RIMS Volunteer of the Year Award Winner, Neil Colclough. We appreciate him making the time for us. A link to the special Awards Edition of RIMS Risk Management magazine is in the show notes. [33:35] Check out Neil's profile as well as the other 2025 RIMS Award Winners. A link to the RIMS Rocky Mountain Chapter site is in this episode's show notes. Check out all the great work they are doing. [33:48] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [34:16] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [34:35] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [34:52] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [35:08] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [35:23] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [35:30] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe! Links: 20th Annual People's Choice Podcast Awards! Vote for RIMScast (Gov't & Organizations)To vote for RIMScast, please sign up with your email, then select RIMScast on the pulldown under Government and Organizations. Thank you! RIMS Risk Management Magazine 2025 Awards Edition RIMS Texas Regional 2025 — August 3‒5 | Registration open. RIMS-CRMP In-Person Workshop in Texas Aug. 6 & 7 RIMS 2025 Florida Educational Conference | July 31‒Aug 2 | Registration open. RIMS Canada 2025 — Sept. 14‒17 | Registration open! 10th Annual Chicagoland Risk Forum — Sept. 18 | Registration open! RIMS Western Regional — Oct 1‒3 | Bay Area, California | Registration open! RISKWORLD 2026 — Members-only early registration! Register through Sept 30! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center Spencer Educational Foundation 2025 Funding Their Future Gala — Sept. 18, 2025 in NYC! Spencer Education Foundation — General Grants 2026 — Application Deadline July 30, 2025 RIMS ERM Conference 2025 — Nov 17‒18 in Seattle! [Save the Date!] RIMS-CRO Certificate in Advanced Enterprise Risk Management — Featuring Instructor James Lam! Summer course sold out! | Next bi-weekly course begins Oct 9. RIMS Diversity Equity Inclusion Council RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RIMS Risk Management magazine | Contribute RIMS Now RIMS Rocky Mountain Chapter RSVP for the RISK PAC Reception in Philadelphia | July 16, 2025 | Sofitel Philadelphia at Rittenhouse Square RIMS Webinars: RIMS.org/Webinars Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP-FED Exam Prep Virtual Workshop — July 17‒18 RIMS-CRMP Exam Prep Virtual Workshop — Sept 2‒3, 2025 | Presented by RIMS and PARIMA Full RIMS-CRMP Prep Course Schedule “Risk Taxonomy for Effective Risk Management” | July 24 | Instructor: Joe Mayo “Emerging Risks” | Aug 5 | Instructor: Joe Mayo “Intro to ERM for Senior Leaders” | Aug. 12‒13 | Instructor: Chris Mandel “Intro to ERM for Senior Leaders” | Nov. 4‒5 | Instructor: Elise Farnham See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops Related RIMScast Episodes: “Mid-Year Update: RIMS Legislative and Risk Management News” “RIMS 2025 Rising Star Megan Smalter: Giving Yourself Grace” “Live from RISKWORLD 2025” “RIMS 2025 Risk Manager of the Year, Jennifer Pack” “Julie Bean, 2024 Heart of RIMS Award Winner” Sponsored RIMScast Episodes: “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL (New!) “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Neil Colclough, Vice President of Risk, Compliance, and Audit, SAGE HOSPITALITY GROUP RIMS Rocky Mountain Chapter President Production and engineering provided by Podfly.
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. Justin interviews Huw Edwards, an entrepreneur, investor, and international speaker. Huw will kick off the RIMS Texas Regional Conference 2025 with his keynote speech. Huw covers the varied topics of leveraging his quantitative training in risk roles, his cybersecurity experience in the companies he helped develop, and even his extensive ultramarathon experience. Huw explores what entering the “pain cave” as an ultramarathon runner has taught him about life and risk management. Huw believes that being AI-first will be a key factor in whether risk professionals will be promoted. He shares a preview of his keynote and his advice to risk professionals. Listen to learn about the role of quantitative analysis in entrepreneurship and risk management, and how risk management is evolving with AI tools. Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. Our guest today is Huw Edwards, who will kick off the RIMS Regional Texas Conference 2025, which will be from August 4th through the 6th in San Antonio. [:44] Huw is a three-time business owner and an executive coach. We'll get a glimpse of his keynote today. [:51] RIMS-CRMP Workshops! The next Virtual RIMS-CRMP exam prep, co-hosted by Parima, will be held on September 2nd and 3rd. [1:02] The next RIMS-CRMP-FED virtual workshop will be led by Joseph Mayo on July 17th and 18th. Register by July 16th. Links to these courses can be found on the Certification Page of RIMS.org and through this episode's show notes. [1:20] RIMS Virtual Workshops! We have a day-long course on July 24th, “Risk Taxonomy for Effective Risk Management.” On August 5th, we have a day-long course about “Emerging Risks.” [1:32] We've launched a new course, “Intro to ERM for Senior Leaders.” This is a two-day course. The first two-day course will be held on August 12th and 13th and will be led by former RIMS President, Chris Mandel. [1:47] The course will be held again on November 4th and 5th and will be led by Elise Farnham. RIMS members enjoy deep discounts! [1:56] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [2:07] If you tuned in to the recent episode featuring James Lam, you will know he is hosting a new six-module workshop for us, the “RIMS-CRO Certificate in Advanced Enterprise Risk Management”. [2:21] The inaugural summer course is completely sold out! We are filled to the virtual capacity! Don't worry, in the Fall, the bi-weekly course will begin on October 9th. Registration closes on October 2nd. A link is in this episode's notes. Check it out and register today! [2:40] Mark your calendars for November 17th and 18th for the RIMS ERM Conference 2025 in Seattle, Washington. The agenda is being built. Soon, we will distribute a Call for Nominations for the ERM Award of Distinction. I'll update this episode's show notes when that link is ready. [3:04] Think about your organization's ERM program or one you know of, and how it has generated value. We will have more on that in the coming weeks. [3:12] RISKWORLD 2026 will be in Philadelphia, Pennsylvania, from May 3rd through May 6th. RIMS members can now lock in the 2025 rate for a full conference pass to RISKWORLD 2026 when registering by September 30th. [3:26] This also lets you enjoy earlier access to the RISKWORLD hotel block. Register by September 30th, and you will also be entered to win a $500 raffle. Don't miss out on this chance to plan and score some extra perks. [3:39] The members-only registration link is in this episode's show notes. If you are not yet a member, this is the time to register at RIMS.org/membership. [3:49] On with the show! Our guest today is a Harvard- and Oxford-educated entrepreneur, investor, and international speaker. [3:57] On Tuesday, August 5th, he'll kick off the Inaugural RIMS Texas Regional Conference with his keynote, “Your Insurance Policy for Success: Eight Mental Toughness Lessons I've Learned from Running 100 Miles Through the Mountains.” [4:10] His name is Huw Edwards. He is the founder of multiple ventures, including Jungle Disk and CyberFortress. We're going to get a preview of his keynote and learn about his risk philosophies and risk journey. [4:21] Interview! Huw Edwards, welcome to RIMScast! [4:36] Huw is excited to be on RIMScast and to be opening the RIMS Texas Regional Conference in August. Justin loves going to Texas and is looking forward to the conference. [5:01] Huw comes from Wales. His accent comes from living in about 16 parts of the U.S. [5:55] Growing up, Huw was good with numbers. After college, being a mathematician, he landed a job with Goldman Sachs in a derivatives group. He helped big corporations manage their financial risks. [6:54] Huw tells about buying his first business. When he sold it, he didn't have the attachment of having founded it. He took it on a journey and then sold it to a private equity firm that joined it with several other companies to create a much bigger platform. [7:52] Huw is a “reluctant entrepreneur.” He was not a teenage businessman. He was good at school and at doing work. The first business he bought was a profitable going concern with existing customers. It was a business unit in a big company, stuck in a corner. [8:39] Huw saw it had wonderful economics and just had to be invested in. It had sticky customers. It was very profitable. It needed some love, care, and attention. That was Huw's easy transition into entrepreneurship. He bought the business in 2016. [9:00] In 2017, customers started asking where they could buy Bitcoin. Customers were asking about Bitcoin because they were victims of a ransomware attack that demanded Bitcoins to unlock their computers. Huw's company had backups of its clients' data. [10:00] This circumstance pulled the company into the world of cyber insurance. It was a new field. Huw's company served small businesses and helped them protect their data. Managing their clients' data, they realized they could do the job better. [10:53] Huw says two things connect him to the RIMS Texas Regional Conference. The Insurance Company, USAA, is in San Antonio. Another insurance company, Argo, was there for a time. In 2018, RISKWORLD was held in San Antonio. [11:30] In 2018, Huw and partners incubated an MGA within a large company. They showed up at RISKWORLD to do customer testing and exploration. Coming back to a RIMS conference as a keynote speaker is a full-circle journey for Huw. [12:11] Huw's company was CyberFortress. It was spun out from Jungle Disk, a larger company. Huw raised a bunch of VC money and swung for the fences, but didn't find a product market fit there. They had built a solution, looking for a problem. It was a character-building experience. [13:06] It gave Huw some great insight, working with the insurance company. They launched their insurance policy in Texas, backed by Markel. The challenge was that it wasn't well-positioned, and people didn't buy it. [13:29] Huw believes the greatest opportunity for risk managers in today's cybersecurity landscape is to understand that the big factor is human behavior. You can buy systems, but it comes down to the people running those systems. [13:52] The successful cyber insurance offerings and cybersecurity firms largely help, train, monitor, and guide behavior to avoid clients doing the dumb stuff. Don't click on dumb stuff. [14:14] Risk managers are now interested in AI. AI is just another very powerful tool that can give you a lot of leverage. You can't outsource responsibility to AI, but it can do a lot of things. You can leverage those things. [15:01] Companies are looking for employees who are AI-first. Your comfort with AI will be a deciding factor that separates the people who are promoted or kept on. [16:12] Huw thinks risk managers get a bad rap. Huw worked for Bridgewater. When he took the job, he was given a lot of books on managing risk. He learned you're not trying to eliminate risk but trying to manage it. How do you take advantage of risk? How do you scale risk exposure? [16:59] How do you mitigate the catastrophic risk or existential risk that could kill, but be open to riding the waves of the lesser risks that could give great upsides? [17:18] Risk managers can be seen as Negative Nancy, saying no. But risk management can enable. [17:47] Huw will talk about his long-distance running. He is also a big Formula 1 fan. Formula 1 cars can go really fast. What makes the Formula 1 car go fast around the track is good brakes. Like brakes in a car, risk management can make something go faster, braking when needed. [18:55] Plugs with Roma Rishi, Sr. Sales Executive, Origami Risk! Origami Risk is excited to be a sponsor at the RIMS Texas Regional Conference. Origami Risk will have a booth there to demonstrate their products. They will also speak at one of the sessions. [19:35] They will be talking with Roy Hock, the Director of Excess Insurance at Valero Energy, about leveraging technology to manage your captive. See Origami at its table, at its session, or both! [19:48] Origami Risk will be at the RIMS Texas Regional Conference from August 4th through August 6th. Origami Risk will also be at the tenth Chicagoland Risk Forum, on September 18th at the Old Post Office in Chicago. [20:02] Origami Risk will have a booth there, and Roma's colleague, Gina Rothweiler, is going to be speaking. Come find Origami Risk at the Chicagoland Risk Forum! [20:10] Registration is complimentary for members of risk management departments in the nearby area. A link to the registration page is in this episode's show notes. You can visit ChicagoRIMS.org as well. [20:33] On October 1st through the 3rd, Origami Risk will be in the Bay Area, California, for the RIMS Western Regional Conference. They will have a booth and will speak at a session with the Risk Manager of Sprouts about leveraging data and technology for productive risk management. [21:02] Origami Risk will be at RIMS ERM, on November 17th and 18th in Seattle, Washington. That agenda is being built. Origami Risk will have a kiosk and hope to speak, too. [21:22] Origami Risk will have a presence at the 2025 Florida RIMS Educational Conference from July 29th through August 2nd. Connect with Roma's colleague Alex and Origami Risk there. [21:37] Roma, it's always great to see you and the Origami Risk team. [21:45] Connect with Roma and Origami Risk online at LinkedIn and OrigamiRisk.com, in the Contact Us area. [21:52] Let's Return to the Conclusion of My Interview with RIMS Texas Keynote Speaker Huw Edwards! [22:01] On Tuesday, August 5th, at 9:00 a.m., Huw Edwards will kick off the RIMS Texas Regional with his keynote address. He will talk about personal experiences, which include several ultramarathons. [22:54] For Huw, it was the challenge and the uncertainty that drew him to ultramarathons. When you line up on the start line of a marathon, you might not know how well you'll do that day, but by and large, you know you'll finish. [23:40] Huw found himself drawn to these 100-mile races, in the mountains, going up and down, on trails, at altitude. It's an eating and hydration competition, and getting your electrolytes right. It's about managing the heat of the day and the cold of the night. [24:18] It's about your stomach going South, or rolling an ankle. You can have a belief on the start line that you will finish, but you don't know what's going to happen that day. It's a somewhat controlled, uncontrollable environment. It's less complex than risk management. [25:01] In risk management, you have hundreds of thousands or millions of human players and economic actors interacting. When you're running, you have yourself, knowing how hard you can push, but you don't know what the weather will bring. It's a microcosm of the game of life. [25:39] The lessons are huge. We somehow think we can control everything in life, or we try. In running this kind of distance, things just go wrong. You can't control everything, so how do you learn how to respond? That's what keeps Huw coming back to ultramarathons. [26:07] Justin sees the parallels with risk management; you're striving for greatness, but sometimes you have to settle for goodness. [26:27] You don't go all in from the start. You have to pace yourself. The races have a time cutoff. If you are too conservative, you won't get there. In risk management, if you try to mitigate all risk, you'll have to pay through the nose for insurance. It's a judgment call. [27:28] In ultramarathons, you navigate emotional highs and lows. No matter how you're feeling, good or bad, it won't last. When you're running great, enjoy it; it's not going to last. When you feel terrible, that will pass, too. [27:53] That's a glimpse of part of the keynote. Justin says it's great that Huw has risk experience and has been to RISKWORLD. [28:18] Huw has a theme, smiling on the outside, suffering on the inside. For a long time, he tried to put a brave face on things. It's OK to suffer at times, acknowledge it, and not paper over the cracks of your feelings. It's OK to be authentic. Huw will touch on that in the keynote. [28:54] Sometimes you learn a lot in those moments of suffering. Huw will talk about the pain cave. At some point in an ultramarathon, you enter the pain cave. This term was made famous by one of the greatest ultra runners, Courtney Dauwalter. [29:28] When Courtney Dauwalter talks about the pain cave, she says she used to try to push it off and delay the inevitable moment of going into the pain cave. But the whole point is to experience that edge. [29:48] So you welcome the pain cave. It was meant to hurt. What can we learn about it? [30:06] Huw will take questions at the end of his keynote. Everyone can go to the link in this episode's show notes for the registration page for the RIMS Texas Regional Conference. [30:18] Huw, it was such a pleasure to meet you! I can't wait to see you live on stage on August 5th. [30:29] Special thanks again to Huw Edwards for joining us here on RIMScast! He will be kicking off the RIMS Texas Regional Conference 2025. That's the Risk Management Roundup in San Antonio, Texas, from August 4th through August 6th. Huw will be there on August 5th. [30:48] Visit the Events page on RIMS.org and the link in this episode's show notes to register. [30:53] RIMS has negotiated a discounted rate at the Grand Hyatt San Antonio River Walk. The cutoff date for reservations is July 11th. So, register now and make those reservations! [31:06] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [31:34] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [31:52] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [32:10] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [32:26] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [32:40] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [32:48] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe! Links: RIMS Hurricane/Storm Risk Management Resource Center RIMS Texas Regional 2025 — August 3‒5 | Registration open. RIMS-CRMP In-Person Workshop in Texas Aug. 6 & 7 RIMS 2025 Florida Educational Conference | July 31‒Aug 2 | Registration open. RIMS Canada 2025 — Sept. 14‒17 | Registration open! 10th Annual Chicagoland Risk Forum — Sept. 18 | Registration open! RIMS Western Regional — Oct 1‒3 | Bay Area, California | Registration open! RISKWORLD 2026 — Members-only early registration! Register through Sept 30! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center Spencer Education Foundation — General Grants 2026 — Application Deadline July 30, 2025 RIMS ERM Conference 2025 — Nov 17‒18 in Seattle! [Save the Date!] RIMS-CRO Certificate in Advanced Enterprise Risk Management — Featuring Instructor James Lam! Summer course sold out! | Next bi-weekly course begins Oct 9. RIMS Diversity Equity Inclusion Council OrigamiRisk.com Huw Edwards — Career Clarity Coaching RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RIMS Risk Management magazine | Contribute RIMS Now RIMS Webinars: RIMS.org/Webinars Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP-FED Exam Prep Virtual Workshop — July 17‒18 RIMS-CRMP Exam Prep Virtual Workshop — Sept 2‒3, 2025 | Presented by RIMS and PARIMA Full RIMS-CRMP Prep Course Schedule “Risk Taxonomy for Effective Risk Management” | July 24 | Instructor: Joe Mayo “Emerging Risks” | Aug 5 | Instructor: Joe Mayo “Intro to ERM for Senior Leaders” | Aug. 12‒13 | Instructor: Chris Mandel “Intro to ERM for Senior Leaders” | Nov. 4‒5 | Instructor: Elise Farnham See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops Related RIMScast Episodes: “James Lam on ERM, Strategy, and the Modern CRO” “ERM, Retail, and Risk with Jeff Strege” “Stacking Habits with Olympic Gold Medalist Jon Montgomery” “Financial Risk Management with Chris Willey of American Eagle FCU” “Applying ERM Theory with Elise Farnham” “Bigger Risks with the Texas State Office of Risk Management” | Sponsored By Hillwood “Exploring Risk in Extreme Environments with Kevin Vallely” Sponsored RIMScast Episodes: “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL (New!) “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guests: Huw Edwards, Entrepreneur, investor, and international speaker Roma Rishi, Sr. Sales Executive, Origami Risk Production and engineering provided by Podfly.
Welcome back to Designing the Best YOU! In today's episode you will hear about: How to lead with clarity, not your title How to tell stories and own the room, using a very specific method What your presence SHOULD look like if you want to win …and more! Are you sick and tired of being sick and tired? Are you ready to figure out the HIDDEN blocks keeping you STUCK in your career so you can advance and be all you were designed to be? BOOK FREE a CALL: https://calendly.com/vmc-health-career ***NEWSLETTER Sign-Up: https://www.vennessamcconkey.com/vm-newsletter *** LINKEDIN: www.linkedin.com/in/vennessa-mcconkey YOUTUBE: https://www.youtube.com/channel/UCX7uzqjys9TWdsskiAI_0Kw Discounted nervous system devices to help you manage stress and burnout: Whoop (https://join.whoop.com/73B5B1) - helps optimize your sleep, performance, strain and recovery Apollo (https://share.apolloneuro.com/x/DGTAsx) - wellness device intended to help manage stress, challenging life transitions, and to promote a healthy lifestyle #jobsearch #burnout #burnoutrecovery #careercoach #jobseeker #leadership #careertransition
What does it take to lead in today's ever-evolving world, and how much of that is shaped by who you are versus where you are? In this episode of The People Dividend, host Mike Horne sits down with Ross Blankenship, consulting psychologist and leadership coach, to explore the deeper layers of leadership, identity, and career evolution. Drawing from his books Everyday Leadership and Assessing CEOs and Senior Leaders, Ross unpacks why a humanistic approach is essential for effective leadership—and how context can be just as influential as character. They also delve into the growing role of AI in executive assessment and what that means for the future of coaching and development at the top. Key Points: Career transitions are deeply tied to identity shifts and successful leaders must navigate both. AI is transforming executive assessment, offering new insights but also raising ethical considerations. Personal growth in leadership begins with self-reflection and confronting our own assumptions. Links: Learn more about Mike Horne on Linkedin Email Mike at mike@mike-horne.com Learn More About Executive and Organization Development with Mike Horne Twitter: https://twitter.com/mikehorneauthor Instagram: https://www.instagram.com/mikehorneauthor/, LinkedIn Mike's Newsletter: https://www.linkedin.com/newsletters/6867258581922799617/, Schedule a Discovery Call with Mike: https://calendly.com/mikehorne/15-minute-discovery-call-with-mike Learn More about Ross Blankenship https://www.tuesdayadvisors.com/, https://www.rossblankenship.io/, https://www.linkedin.com/in/jonrossblankenship/
When some senior leaders publicly criticize younger people who are doing pre-devotional outreach, how can we see such unpleasant situations constructively? by Exploring mindfulness, yoga and spirituality
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Some of the most influential leaders I've worked with didn't have a big title. No fancy office. No official mandate. But they had something better—influence. They were able to move people, shape decisions, and earn trust–all without needing a title. Today, I'm breaking down how to lead with influence—even if you're not the one in charge. Let's dive in.>> Links mentioned within
This week I focus on the key few weeks and months as a senior leaderThe Dos and Don'ts of Becoming a New Senior Lead”, focusing on finding the right balance between rapid change and listening and learning.So whether you're walking into chaos, calm, or something in between, remember this:Key Take Aways✅ Do lead with humility and curiosity. ❌ Don't fall into the trap of over-correcting or proving yourself too fast. ✅ Do make thoughtful, symbolic early changes. ❌ Don't forget the human and emotional terrain. And above all—play the long game.Because great leadership isn't about fast moves. It's about smart ones.Please send any feedback or questions to managermattpodcast@gmail.com
In this episode of 10x Your Team, Camden and Otis McGregor are joined by General Les Fuller, a distinguished leader with over 40 years of executive experience in both military and civilian sectors. General Fuller shares invaluable insights from his remarkable career, including his time as Commanding General for Special Operations Command Europe and Chief of Staff for NATO Forces Afghanistan. The conversation explores the nuances of leadership in high-stakes environments, the importance of building relationships with senior leaders, and practical wisdom on navigating complex organizational structures. Whether you're a military veteran transitioning to civilian leadership or a business executive looking to enhance your leadership approach, this episode offers rich lessons from one of special operations' most respected commanders.More About General Les Fuller:Mr. Les Fuller brings more than 40 years of experience at the executive level. Mr. Fuller served as CEO of InterFuze prior to transitioning to a board member in 2024.Mr. Fuller is a U.S. Army Special Operations Forces (SOF) veteran. He formerly served as the Chief of Staff for NATO Forces Afghanistan, the Commanding General for the U.S. Army Training Center and Fort Jackson, and the Commanding General for the Special Operations Command (Europe) in Stuttgart, Germany. Prior to 2000, he held positions with increasing responsibility in both the SOF community and Comptroller operations.After retiring from the military, Mr. Fuller held several key positions in the defense industry. These included the Vice President and Deputy Division Manager at Camber Corporation, the Vice President for Global Development at Visual Awareness Technology and Consulting, and the Senior Vice President for Defense and Global Security at Oak Grove Technologies. Mr. Fuller also founded and acted as the CEO and President of the SOF‑focused consulting firm, L2F Strategies and Solutions.Mr. Fuller and his wife have three daughters and four grandchildren. He enjoys hunting and following the Georgia Bulldogs in his spare time.Chapter Titles and Times:Introduction to General Les Fuller [00:00 - 03:00]Welcome and overview of Les's distinguished careerIntroduction to the episode's themesSpecial Forces Leadership Philosophy [03:00 - 13:00]Insights from commanding Special Operations unitsThe PACE planning methodology (Primary, Alternate, Contingency, Emergency)Building Relationships with Senior Leaders [13:00 - 27:00]The importance of keeping leadership informedStory about the Chairman of the Joint Chiefs visiting MacedoniaNavigating Complex Command Structures [27:00 - 35:00]Working with multiple chains of commandBalancing operational needs with organizational requirementsTransitioning from Military to Civilian Leadership [35:00 - 45:00]Applying military leadership principles in businessLessons learned in the defense industryFinal Wisdom and Takeaways [45:00 - End]Key leadership principles to rememberClosing thoughts and how to connect with Les #10xYourTeam #GeneralLesFuller #LeadershipExcellence #HighStakesLeadership #MilitaryToBusiness #SOFLeadership #CommandAndClarity #ExecutiveExperience #LeadWithWisdom #StrategicLeadership #VeteranLeadership #OrganizationalSuccess #FromCombatToCorporate
Simon is speaking about the Power of collaboration and the Pain of being overlooked.
In this insightful episode, we sit down with Florencia Cattelani, Chief Operations Officer at CloudGaia and a dedicated parent, to explore the intricate balance between high-level leadership and family life. Florencia shares her personal journey of navigating the demanding responsibilities of a COO while being present and engaged at home. She offers candid reflections on the challenges faced, the strategies employed to maintain equilibrium, and the lessons learned along the way. From setting boundaries to prioritizing self-care, Florencia provides practical advice for professionals striving to excel in their careers without compromising their roles as parents. Whether you're a working parent, an aspiring leader, or someone seeking inspiration on work-life integration, this episode offers valuable insights into achieving harmony between professional ambitions and family commitments. Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love. Each week, we share expert advice, personal stories, and practical tips across a range of topics—from health and mindset to money and career growth. Check out our website at www.mumsoncloudnine.co.uk and subscribe for weekly tips, free resources and expert advice to elevate your mindset .
Have you ever wondered how the world's largest professional network approaches artificial intelligence in their marketing? We all see the innovations and changes happening on LinkedIn's platform, but what's happening behind the scenes? How are they actually implementing AI in their marketing strategies, and what can we learn from their approach? The truth is, most businesses are struggling to effectively integrate AI into their marketing operations. They're either overwhelmed by the possibilities, unsure where to start, or concerned about maintaining authenticity while leveraging automation. And with the stakes getting higher every day, the pressure to get it right is immense. That's why I'm thrilled to welcome today's guest, Hava Maloku, Senior Digital Marketing Manager at LinkedIn. With over 15 years of experience in digital marketing and a front-row seat to AI implementation at one of the world's most influential tech companies, Hava brings unique insights into how enterprises can successfully leverage AI in their marketing strategies. She's also a respected voice in the AI leadership space, recently speaking at the "AI Leadership Workshop: Voices of Change" about combining technical excellence with strategic vision. The AI Hat Podcast host Mike Allton asked Hava Maloku about: ✨ Enterprise AI Strategy: How LinkedIn approaches AI implementation at scale ✨ Balance & Integration: Combining technical capabilities with strategic marketing goals ✨ Future-Ready Framework: Building adaptable AI marketing systems for long-term success Chapters: 00:00 Introduction to Women Leaders in Tech 00:18 Encouragement for Women in AI 01:29 The AI Hat Podcast Theme Song 02:36 Welcome to The AI Hat Podcast 02:59 LinkedIn's AI Marketing Strategies 03:35 Guest Introduction: Hava Maloku 04:20 Hava's Journey into AI Marketing 06:22 AI's Impact Beyond Marketing 08:24 AI Trends in Marketing 12:29 LinkedIn's Initial AI Approach 17:39 Successful AI Marketing Initiatives at LinkedIn 24:42 Staying Current with AI in Marketing 28:52 Advice for Women Marketing Leaders 31:58 Conclusion and Contact Information Learn more about Hava Maloku Connect with Hava Maloku on LinkedIn Resources & Brands mentioned in this episode LinkedIn AI Primer: Get Started with AI Explore past episodes of The AI Hat Podcast SHOW TRANSCRIPT & NOTES: https://theaihat.com/inside-linkedins-ai-marketing-strategy-a-senior-leaders-perspective/ Brought to you by The AI Hat - Get Your AI On. Interesting in sponsoring an episode? Learn more here. AI Training for Business Leaders & Teams: https://theaihat.com/ai-training-for-business/ Powered by Magai - why choose one AI tool when you can have them all? And Descript, the magic wand for podcasters. Produced and Hosted by Mike Allton, AI Consultant & Trainer at The AI Hat, where he's tirelessly helping businesses and marketers get ahead of the AI Revolution and apply advanced technologies to their roles. He's spent over a decade in digital marketing, bringing an unparalleled level of experience and excitement to the fore, whether he's delivering a presentation or leading a workshop. If you're interested in helping business owners with AI in an upcoming episode, reach out to Mike. Powered by the Marketing Podcast Network. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of the Drop In CEO podcast, Ashley Rudolph discusses the challenges and strategies for high-achieving executives, founders, and industry leaders. Ashley shares her personal backstory, her journey into coaching after a successful career in the tech and startup world, and the significance of self-awareness and external support in career growth. Deb and Ashley also cover the importance of strategic thinking, handling corporate uncertainty, and advocating for personal development within an organization. Listeners are encouraged to reach out for personalized coaching to overcome their own leadership challenges. Episode Highlights: 04:39 Challenges Faced by Next Gen Executives 08:26 The Importance of Coaching and Mentorship 13:21 Ashley Rudolph's Entrepreneurial Journey 18:56 Navigating Uncertainty and Control 20:06 Client Success Stories Ashley Rudolph is a leadership coach and business strategist who helps high-achieving executives, founders, and industry leaders navigate career growth and leadership transitions. With clients including A24, Disney, Harvard, IDEO, and Citi, Ashley provides high-end experiences like coaching, workshops, and advisory services to empower leaders with clarity, confidence, and strategy. Known for her results-driven approach, Ashley has guided senior leaders through career shifts, built high-performing organizations, and helped executives step into leadership roles with conviction. Her insights have been featured in Inc., U.S. News, and The New York Post. Ashley's personal journey from tech VP to coach fuels her passion for empowering others to redefine their potential. Connect with Ashley Rudolph: Company Website: www.workwithashleyr.com Linkedin: www.linkedin.com/in/ashleyrudolph For More Insights from The Drop In CEO:
As we kick off our new sermon series on 'Small Acts, Big Hearts,' associate Vicar Katherine Chow sits down with Senior Leader, Sam Coates to discuss Jesus' Manifesto.
Send us a textEver feel like you're being overlooked in meetings?You're not imagining it. You're not being too sensitive. And you're definitely not alone.Want to lead with more influence and get the recognition you deserve?Join my free masterclass for Director to Executive-level women, where I'll teach you a powerful mindset hack, how to hold your own with senior leaders, and how to stop overworking. Save your spot now!Join my 360 Sunday Night Newsletter for extra mindset shifts, practical leadership tools, and insider tips to help you recharge, refocus, and rise—without sacrificing your life. Sign up for free here.Podcast Details: In this week's episode of The 360 LeadHERship Podcast, I'm showing you how to fix it. If you're a smart, capable woman in corporate senior leadership who's working hard but not being seen, heard, or recognised at the level you deserve—this episode is a game-changer.We're diving deep into the communication shifts and mindset upgrades that will help you command attention, earn respect, and elevate your executive presence—without needing to be louder, harsher, or anyone other than yourself.Because lovely lady, you've worked far too hard to stay in the background. It's time to own your space, speak with confidence, and get the recognition you've earned.Tune in to Discover:The 3 communication mistakes keeping senior women leaders stuck (and how to fix them)How to speak with authority—without losing your authentic voiceSimple mindset shifts that instantly boost your executive presenceWhy understanding power dynamics is essential for influenceHow to own your space (before you even say a word) and get the recognition you deserveRecommended Next Steps
This week on the Five Hour Club podcast, we're joined by Naomi, a mum of two girls and Head of Resourcing and Information at Kent and Medway NHS and Social Care Partnership Trust (KMPT).Naomi opens up about her unique career journey, from working in recruitment to retraining as a primary school teacher during maternity leave, and finally returning full circle to take on a senior, fully flexible role in the NHS.In this episode, Naomi shares: Why she pivoted careers to support her family How KMPT is leading the way in inclusive and flexible working What annualised hours actually look like in practice Why her team signed up to be pioneers in the Five Hour Workday PilotIt's a story of determination, trust, and building a career that works around life - not the other way around.#FiveHourClub #Podcast #FlexibleWorking #ParentsBelong #NHS #WorkLifeBalance #CareerAfterKids
Mike Matta, CEO of Solink and Cathy Langley, Senior Leader, Asset Protection with Solink have a candid discussion with TalkLP Host Amber Bradley about HOW and WHY to use artificial intelligence specifically for the loss prevention function! Not only does Mike and Cathy set the stage for the evolution of technology TO artificial intelligence BUT they actually provide real examples of “old” problems that can be solved with AI while Asset Protection practitioners move on to more complex problems. This duo also provides context for utilizing AI – when, where, how – while defining REAL questions to ask for ensuring you're partnering with the right innovators without being obsolete by the end of rollout!! Check out this unbiased and problem-solving discussion with these technology AND retail experts! Check out Solink's offering and get in touch with Cathy Langley here.
Zena Me works with Senior Leaders, Coaches and Constellators who want to transform social systems, making them more just, equitable and eco-conscious.She is an experienced teacher, coach and constellator in the lost art of Eldership and leads an online Elders community, offering programmes for those who are trapped in mid-life and want to find their unique Eldership niche.Find out more here: https://zename.co.uk/Visit Middle Earth Medicine where you can join our community membership for deeper soul explorations. Maybe even discover or deepen your own soul-purpose: https://middleearthmedicine.com/mem-community/ , learn more and connect with Caroline.Your donations directly fuel the growth of this podcast! They allow Caroline to bring in even more wonderful teachers and inspiring guests and expand her reach to uplift more listeners. Please show your support and become part of the magic! Donations of any amount are deeply appreciated. You can make a secure donation through PayPal using this link paypal.me/carolinecarey60 Thank you for listening to this podcast, let's spread the word together to support the embodiment of soul, to reclaim our spirituality and to remember a broken innocence, a reclaiming of soul and our life force. Gratitude to you all https://plus.acast.com/s/how-to-find-our-soul-purpose. Hosted on Acast. See acast.com/privacy for more information.
ABOUT VINOD MARURVinod Marur is the SVP of Engineering at Databricks. He was previously at Rubrik where he served as SVP Engineering and established a mature engineering organization geared for rapid product development and innovation with a deep focus on product quality and organizational development. Prior to that Vinod spent nearly 15 years in leadership roles across some of Google's most critical business units, including Search, Ads, and Payments as well as tapping into his passion for developer platforms to create and lead the Actions on Google platform, used by third parties to develop for Google Assistant and other Google products. Build AI Voice Agents with ElevenLabsElevenLabs is the leading Voice AI platform for developers with thousands of ultra-realistic, human-like voices across 32 languages.Developers use ElevenLabs to build life-like, conversational AI voice agents to handle customer support queries, appointment scheduling, and even offer personalized 1-1 tutoring.Get started for free at elevenlabs.io/elc SHOW NOTES:Vinod's process for recalibrating his leadership focus / priorities (2:25)Why routine can be dangerous & the mental shift required to prioritize impact (4:17)Examples of pivoting & how Vinod's leadership priorities adapted (7:57)Strategies for assessing core priorities when scaling (9:39)Identifying where the most leverage is for your time (11:05)Signals that it's time to recalibrate your organization's priorities (13:27)Solving for information asymmetry: designing communication and collaboration structures (16:20)Rewriting hiring playbooks & tailoring recruitment pitches in a shifting market (18:56)Hiring tactics that worked five years ago that don't anymore (21:21)The impact of AI on hiring practices (22:55)Current factors impacting hiring engineering leaders (25:30)Vinod's framework for identifying the right problems to solve when transitioning to a new role (27:14)“The best leaders often start small, and progress to tackle larger problems” (28:33)Strategies for accelerating the impact of senior cross-functional partners (29:40)Obsessing over a single organizational goal & identifying champions to carry initiatives forward (31:25)Vinod's latest obsession: the implementation and evolution of operational reviews (33:48)Rapid fire questions (36:36)LINKS AND RESOURCESACQUIRED - Acquired tells the stories and strategies of great companies, hosted by Ben Gilbert and David Rosenthal. Acquired is a depth-first show. Episodes are 3-4 hours long, and are better described as "conversational audiobooks" than "podcasts." Episodes occasionally feature guests, such as the founders/CEOs of NVIDIA, Berkshire Hathaway, Starbucks, Meta, Spotify, Uber, Zoom, CAA, Sequoia Capital, and all five Benchmark partners.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
In this message from Mercy Culture Fort Worth, Pastor Landon Schott guides listeners through the importance of self-control, a vital Fruit of the Spirit. Drawing from Luke 22:47 and various biblical texts, Pastor Landon emphasizes that self-control, an evidence of a relationship with the Holy Spirit, involves the spirit-empowered ability to rule over one's desires, thoughts, emotions, and actions in alignment with God's word. He dispels misconceptions about self-control being purely willpower and instead highlights its divine and essential nature for godly living. Throughout the episode, Pastor Landon encourages self-reflection, focusing on areas like thoughts, fleshly desires, emotions, and words where self-control is crucial. He shares personal and biblical anecdotes, underscoring that though challenging, self-control is attainable with the Holy Spirit's guidance. This message aims to inspire believers to understand the spiritual warfare aspect of self-control, ultimately leading to a more fruitful and righteous life. The vision of Mercy Culture Church is to take people from corporate encounters with God to daily personal encounters with God. One of our unique characteristics is that we are a presence driven church. We are not built around any person or ministry. We are built around the presence of God. Each week, you will hear a teaching from our Lead Pastors, Les and Nikki Cody or another leader in our community. To learn more about Mercy Culture, visit https://mercyculturewaco.com
What do the most successful senior leaders have in common? In this episode, we explore the top 10 lessons learned from coaching executives and senior leaders over the years. From overcoming imposter syndrome to managing time effectively, we break down the real challenges leaders face—many of which might surprise you. If you're aiming for a leadership role or already in one, these insights will help you navigate the path more effectively. If you'd like immediate support with the issues you're facing as a Leader, then book a call with Elisia at https://elisiakeowncoaching.com/call You can find show notes, resources, and more here: https://tinyurl.com/3swezbrx
It's elusive. People often don't know exactly what it is or looks like. Let's change that. Discover exactly what it means to have executive presence, as well as where yours is right now. This is the start of a new, four-part series: Executive Presence 101. Executive presence is something you either have or don't. It's an invisible ingredient that enables you to capture attention in a room without uttering a single word but makes people lean in when you do speak, remembering how you made them feel hours afterward. So it's no surprise that it's often called the “X factor” of leadership, and I'm going to teach you how to harness it. Not only will you understand the three pillars of executive presence, but how to assess where your current levels are at in your career. Do You Have Executive Presence? Find Out With the Executive Presence Assessment Download Now Discover Your Brilliant Difference Download Your Brilliant Difference Brainstorm Mentioned Research Executive presence: what it is and why it's important The New Rules of Executive Presence Equipment to Help You Elevate Your Online Executive Presence Logitech for Creators Blue Yeti USB Microphone IXTECH Boom Arm - Adjustable 360° Rotatable Microphone Arm Shure MV7X Microphone Rode PodMic Cardioid Dynamic Broadcast Microphone Like What You Listen To? Share the episode and show with a fellow colleague and podcast listener! Leave a rating and review. Your feedback is valuable. Related Episodes Why is Influence Important in Leadership? Learn From My Doozies 3 No-Nonsense Rules for Influencing Executives and Senior Leaders 5 Communication Styles in the Workplace — Which Do You Speak? Value-First Centre of Influence Framework: Proven Method to Build Career-Elevating Relationships Need More Career Direction and Clarity? Download the Finka Inc. Career Advancement Forecast Connect with Finka on LinkedIn Interested in Working with Finka on Your Company's Leadership Skill Development? Book a Call
To have influence, you need to tap into the influence of others. You need a centre of influence (COI). Influence is built and nurtured; it's not something you're automatically granted. And the process starts with building your influence network, or what I like to call, your centre of influence. To grow in your career and leadership, it's essential to surround yourself with the right people. Knowing and working with the right people can bolster your chances of being hired into a new role, getting promoted, getting invited to important conversations, and expanding your network and reach in your industry. But it starts with giving value. Concluding the Influence Without Authority series, in this episode I dive into: What a circle of influence is. How to identify COIs in your company. How COIs can help you break through the corporate noise. 3 steps to mapping your COIs. The 3 types of influencers that will make up your COI. Methods to add value to your influencers. By the time you're done listening, you'll know exactly who to turn to and build relationships with, and how to shine in your Brilliant Difference, giving value to those who matter most. Take the Communication Quiz Discover Your Workplace Communication Style Influence Amplifier Blueprint: Apply Essential Influence Rules in Real-Time Grab Your Blueprint Like What You Listen To? Share the episode and show with a fellow colleague and podcast listener! Leave a rating and review. Your feedback is valuable. Related Episodes Why is Influence Important in Leadership? Learn From My Doozies 3 No-Nonsense Rules for Influencing Executives and Senior Leaders 5 Communication Styles in the Workplace — Which Do You Speak? Need More Career Direction and Clarity? Download the Finka Inc. Career Advancement Forecast Connect with Finka on LinkedIn Interested in Working with Finka on Your Company's Leadership Skill Development? Book a Call
This podcast features Kerstin (Keri) Austin, MD, Assistant Professor of Medicine in the Division of Gastroenterology and Hepatology at the University of Wisconsin School of Medicine in Madison, WI. Dr. Austin became interested in nutrition during her residency and quickly realized that there wasn't much nutrition in the curriculum. As a Fellow, she connected with Dr. Jayshil (Jay) Patel through ASPEN and was encouraged by him to apply for the Nestlé Nutrition Fellowship. This was her first exposure to dedicated nutrition training. She emphasizes the importance of nutrition as it affects every discipline in every area of medicine. A member of the Physician Engagement Committee, Dr. Austin shares how her involvement with ASPEN has opened up career opportunities. She stresses the importance of mentorship and peer support in nutrition, urging clinicians interested in nutrition to actively participate in the community to advance their careers. Physician Spotlight is a forum for outstanding Senior Leaders, Young Rising Stars, and International Colleagues in the field of nutrition to discuss important topics and ideas that impact patient care. Visit the ASPEN Physician Community at www.nutritioncare.org/physicians
If your message isn't sticking, it's because you're not doing these three things. I'll teach you exactly what these rules for influencing executives and senior leaders are, so people can buy into your ideas. Every. Time. Rule 1: Know your audience. Rule 2: Identify motivators. Rule 3: Plot the transformation journey. I've designed this episode as an immersive learning experience so you can see what these rules look like in action right away. Grab your copy of the Influence Amplifier Blueprint, fill it out, and translate the rules into your influence impact at work as I guide you along: The most powerful yet overlooked aspect of influence. The three most common influence mistakes and how to mitigate them. Why you need to know your audience (you cannot skip this step). The differences between your primary, secondary, and tertiary audience. How to understand what motivates your audience's decision-making process. How to plot your audience's transformation journey. Influence Amplifier Blueprint: Apply the Influence Rules in Real-Time Grab Your Blueprint Here Like What You Listen To? Share the episode and show with a fellow colleague and podcast listener! Leave a rating and review. Your feedback is valuable. Related Episodes Why is Influence Important in Leadership? Learn From My Doozies Need More Career Direction and Clarity? Download the Finka Inc. Career Advancement Forecast Connect with Finka on LinkedIn Interested in Working with Finka on Your Company's Leadership Skill Development? Book a Call
This weekend we hosted Pastor Ché Ahn of Harvest Rock Church and Harvest International Ministries. Listen, as Pastor Ché releases a powerful word to the body of TRUE LIFE church and the whole body of Christ.About Ché AhnDr. Ché Ahn and his wife, Sue, have been the Senior Leaders of Harvest Rock Church in Pasadena, California, since 1994. Ché serves as the President of Harvest International Ministry, a global apostolic network equipping leaders, multiplying churches, evangelizing, and bringing revival and reformation to more than 70 nations. He is also the International Chancellor of Wagner University, an international educational institution equipping believers for practical ministry.Ché received his M.Div. and D.Min. from Fuller Theological Seminary and has played a key role in many strategic local, national, and international outreaches. He has authored numerous books, including Spirit-Led Evangelism, Say Goodbye to Powerless Christianity, The Grace of Giving, Modern-Day Apostles, Turning Our Nation Back to God Through Historic Revival, and Blueprints for Transformation. Ché ministers extensively throughout the world, teaching and equipping people for revival, healing, and evangelism. He is also using media to reach the world through his TV show on PTL and Faith TV. His greatest desire is to see society transformed through Christians who understand and fulfill their destiny. Ché and Sue have been married for over 45 years. They have four wonderful children and the ten cutest grandchildren in the world.For more information about Ché Ahn, his ministries, and his resource materials, visit: cheahn.org, harvestim.org, wagner.university, and harvestrock.church. View the LiveStreamhttps://www.youtube.com/watch?v=W7M5LlHvyUU
This weekend we hosted Pastor Ché Ahn of Harvest Rock Church and Harvest International Ministries. Listen, as Pastor Ché releases a powerful word to the body of TRUE LIFE church and the whole body of Christ. About Ché AhnDr. Ché Ahn and his wife, Sue, have been the Senior Leaders of Harvest Rock Church in Pasadena, California, since 1994. Ché serves as the President of Harvest International Ministry, a global apostolic network equipping leaders, multiplying churches, evangelizing, and bringing revival and reformation to more than 70 nations. He is also the International Chancellor of Wagner University, an international educational institution equipping believers for practical ministry.Ché received his M.Div. and D.Min. from Fuller Theological Seminary and has played a key role in many strategic local, national, and international outreaches. He has authored numerous books, including Spirit-Led Evangelism, Say Goodbye to Powerless Christianity, The Grace of Giving, Modern-Day Apostles, Turning Our Nation Back to God Through Historic Revival, and Blueprints for Transformation. Ché ministers extensively throughout the world, teaching and equipping people for revival, healing, and evangelism. He is also using media to reach the world through his TV show on PTL and Faith TV. His greatest desire is to see society transformed through Christians who understand and fulfill their destiny. Ché and Sue have been married for over 45 years. They have four wonderful children and the ten cutest grandchildren in the world.For more information about Ché Ahn, his ministries, and his resource materials, visit: cheahn.org, harvestim.org, wagner.university, and harvestrock.church. View the LIveStreamwww.youtube.com/watch?v=e_XH1zSDy2I
This weekend we hosted Pastor Ché Ahn of Harvest Rock Church and Harvest International Ministries. Listen, as Pastor Ché releases a powerful word to the body of TRUE LIFE church and the whole body of Christ.About Ché AhnDr. Ché Ahn and his wife, Sue, have been the Senior Leaders of Harvest Rock Church in Pasadena, California, since 1994. Ché serves as the President of Harvest International Ministry, a global apostolic network equipping leaders, multiplying churches, evangelizing, and bringing revival and reformation to more than 70 nations. He is also the International Chancellor of Wagner University, an international educational institution equipping believers for practical ministry.Ché received his M.Div. and D.Min. from Fuller Theological Seminary and has played a key role in many strategic local, national, and international outreaches. He has authored numerous books, including Spirit-Led Evangelism, Say Goodbye to Powerless Christianity, The Grace of Giving, Modern-Day Apostles, Turning Our Nation Back to God Through Historic Revival, and Blueprints for Transformation. Ché ministers extensively throughout the world, teaching and equipping people for revival, healing, and evangelism. He is also using media to reach the world through his TV show on PTL and Faith TV. His greatest desire is to see society transformed through Christians who understand and fulfill their destiny. Ché and Sue have been married for over 45 years. They have four wonderful children and the ten cutest grandchildren in the world.For more information about Ché Ahn, his ministries, and his resource materials, visit: cheahn.org, harvestim.org, wagner.university, and harvestrock.church. View the LiveStreamwww.youtube.com/watch?v=FIDu77XbKuM
This weekend we hosted Pastor Ché Ahn of Harvest Rock Church and Harvest International Ministries. Listen, as Pastor Ché releases a powerful word to the body of TRUE LIFE church and the whole body of Christ.About Ché AhnDr. Ché Ahn and his wife, Sue, have been the Senior Leaders of Harvest Rock Church in Pasadena, California, since 1994. Ché serves as the President of Harvest International Ministry, a global apostolic network equipping leaders, multiplying churches, evangelizing, and bringing revival and reformation to more than 70 nations. He is also the International Chancellor of Wagner University, an international educational institution equipping believers for practical ministry.Ché received his M.Div. and D.Min. from Fuller Theological Seminary and has played a key role in many strategic local, national, and international outreaches. He has authored numerous books, including Spirit-Led Evangelism, Say Goodbye to Powerless Christianity, The Grace of Giving, Modern-Day Apostles, Turning Our Nation Back to God Through Historic Revival, and Blueprints for Transformation. Ché ministers extensively throughout the world, teaching and equipping people for revival, healing, and evangelism. He is also using media to reach the world through his TV show on PTL and Faith TV. His greatest desire is to see society transformed through Christians who understand and fulfill their destiny. Ché and Sue have been married for over 45 years. They have four wonderful children and the ten cutest grandchildren in the world.For more information about Ché Ahn, his ministries, and his resource materials, visit: cheahn.org, harvestim.org, wagner.university, and harvestrock.church. View the LiveStreamwww.youtube.com/watch?v=cToG5GvAx0w&t=11s
Did you know that 40-50% of new senior leaders fail within their first 12 months? Stepping into a senior role isn't just about a new title—it's about navigating complexity, managing change, and redefining what success looks like.In this episode with Alida Al-Saadi, we dive into the leadership change model we co-developed, designed to support leaders during this pivotal transition. Whether you're stepping into an executive role for the first time or refining your leadership approach, this conversation is for you. Resources:Connect with Alida on LinkedInConnect with me:InstagramLinkedInRestart Consulting
We are bringing our inspirational and thought provoking series Cafè y Charla to the podcast. On today's episode Erica talks about cultural trauma, family trauma, and exposure to truth with Budy J. Whitfield, LCSW who shares their personal experiences and some excerpts from the LatinX in Social Work series.Guest Information:Budy (pronounced Beauty) Jamilly Whitfield is a Licensed Clinical Social Worker with over 18 years of experience as a Senior Leader managing programs and treating, children, adolescents, women, and families in the areas of complex trauma, immigration, sexual abuse, sexual exploitation, abuse, neglect, intimate partner violence, anxiety, depression and a host of other adverse experiences. She possesses an innate ability to build relationships with those who have experienced significant adversity and has been successful in creating environments where people feel safe to share their stories and begin their healing journeys.Budy Jamilly holds a BSW from the College of New Rochelle and an MSW from Fordham University. Budy Jamilly used her expertise in the Social Work field to launch her Podcast Beauteous Me and has expanded her niche into coaching women to break through limiting beliefs and achieve self-confidence. In 2021 Budy Jamilly launched her therapy practice Beauteous Mind LCSW PLLC as a safe space for BIPOC to heal from intergenerational trauma and daily stressors.Buddy Jamilly is a wife, mom, and best-selling author of a collaborative book called Latina's Who Boss up and We Heal! As an entrepreneur, Jamilly has learned the importance of collaboration and how to create powerful alliances. She believes that when women unite, we can heal our families, communities, and the world.Follow LatinX in Social Work on the web:LinkedIn: https://www.linkedin.com/in/erica-priscilla-sandoval-lcsw-483928ba/Instagram: https://www.instagram.com/latinxinsocialwork/Website: https://www.latinxinsocialwork.com/Get the best selling book Latinx in Social Work: Stories that heal, inspire, and connect communities on Amazon today:https://www.amazon.com/dp/1952779766
Dia Bondi works with Senior Leaders, Founders and ambitious professionals to help them find their voice and lead with it securing hundreds of millions of dollars in decisions and resources and carving a path for the future of their teams and ventures. Dia has worked with world-class brands like Intel, Mozilla, Salesforce, Dropbox, and founders in portfolios of some of the most forward looking VC's. In global sport, she helped Rio de Janeiro win the right to host the 2016 Olympic Games, and in social impact has coached change-makers backstage at the Clinton Global Initiative.After training as an auctioneer, Dia translated the strategies she learned from the fundraising auctioneering stage into a program and book with a goal to help 1,000,000 women ask for more in their career and life. In Ask Like An Auctioneer: How To Ask For More and Get It, Dia outlines a six-step framework that will help you strategically and confidently ask for more, maximizing the potential of every ask, every time.Dia's approach is both practical and inspirational, rooted in real-world experience and a deep understanding of the power of asking as a success strategy.In everything Dia does, she is devoted to cultivating the courage and control you need to shine when stakes are high so you can move toward your goals with unshakable commitment on your own terms.
Fixing Toxic Leadership: How to Coach Difficult Leaders Back on Track Leadership Challenges: When High Performers Push People Away Episode 242 ( Dotty is based in Milwaukee. Repeat of episode 192) In this conversation we explore: The challenges of leadership development – Why some leaders struggle despite their experience. How organizations decide whether to invest in leadership coaching – What factors indicate a leader is worth saving. Why high performers can still be destructive – The hidden costs of results-driven leadership. The most common toxic leadership behaviors – Overpowering, micromanaging, dismissing feedback, and creating fear. How personal triggers affect leadership style – The role of stress, past experiences, and subconscious reactions. The power of feedback and self-awareness – How leaders can recognize and change harmful behaviors. The role of gender in leadership feedback – How women are often labeled "too aggressive" or "too emotional." How to foster constructive workplace conflict – Encouraging open discussion without personal attacks. Strategies for team members dealing with difficult leaders – How colleagues can provide feedback without confrontation. Practical steps for leaders to balance authority with empathy – Tools and techniques for creating a more positive impact. ----- About our guest, Dotty Posto: Dotty Posto helps CEOs and Senior Leaders ignite their stagnant culture to inspire their people to outstanding performance. Dotty began her coaching and consulting business after working in Organizational Development for Fortune 500 companies such as The Chicago Tribune, Aon-Hewitt and Harley-Davidson Motor Company. Dotty's clients say, through their work with her, they've experienced new levels creativity, effectiveness, and well-being...without the struggle they'd become accustomed to. Learn more about Dotty and her services at her website https://inplainsightinc.com/ You can find a free Energy Assessment and the free videos for Leadership Development. ----- Key Learning Points from the Interview Leaders Can Change, But Only If They're Open to It A company must be committed to supporting a leader's growth, and the leader must be willing to receive feedback and change. Toxic Behavior in Leaders Often Comes from Personal Triggers Leaders who struggle with workplace interactions are often reacting from a place of personal stress, past experiences, or subconscious triggers. High Performance Doesn't Justify Poor Behavior A leader may be delivering results, but if they create a toxic environment, the overall impact on the team and company is negative. Common Signs of Poor Leadership Leaders who overpower conversations, micromanage, dismiss feedback, or create fear among their teams. Feedback Culture is Key to Leadership Success Constructive feedback should be built into an organization's culture, ensuring leaders receive honest input and can adjust accordingly. The Power of Self-Observation and Accountability Leaders must recognize their own patterns of behavior and work with trusted colleagues for real-time feedback. Emotions Play a Role in Leadership, But Shouldn't Control It Women, in particular, often receive conflicting feedback (too aggressive vs. too emotional), and they need to find their own authentic balance. Leaders Must Learn to Separate Issues from Individuals Workplace debates should be about the idea, not the person. Leaders must be skilled at discussing disagreements without making them personal. Team Members Can Influence Leadership Behavior Employees can tactfully question and provide feedback to difficult leaders, helping guide them toward better workplace interactions. Healthy Workplace Cultures Are Built on Trust and Constructive Conflict Leaders should encourage open discussion, embrace challenges, and create a space where their teams feel safe speaking up. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We'll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He's fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/
Send us a textHave you ever watched a female senior leader in action and thought, 'I could do that... if only I knew how to get there'?In this powerful episode, we explore why right now is your moment to claim your seat at the senior leadership table. If you've ever looked at senior leadership positions and thought, "Could that be me?" – this episode will transform how you see your leadership potential.What You'll Discover:Why the evolving leadership landscape is creating unprecedented opportunities for women leadersHow your perceived "weaknesses" might actually be your greatest leadership strengthsThe inspiring journey of Kat Cole from waitress to CEO, and what it teaches us about authentic leadershipThree practical "Power Moves" you can implement tomorrow to start commanding executive presenceA transformative visualization exercise to connect with your future senior leader selfTake Action Now:Ready to accelerate your leadership journey? Schedule your FREE leadership strategy call with Kele. Limited spots are available – grab yours at the link below!
About our guest … Mason Van Houweling Mason Van Houweling serves as the Chief Executive Officer of the University Medical Center of Southern Nevada (UMC), providing leadership to a diverse team of nearly 5,000 employees who dedicate their careers to delivering Nevada's highest level of care. While guiding Nevada's most respected academic medical center and its many off-site clinic locations, Mason's strategic vision supports the organization's ability to save and improve the lives of community members. UMC remains dedicated to offering exclusive and highly specialized services, including Nevada's Level I Trauma Center, only Verified Burn Center, and only Center for Transplantation. As a result of his commitment to innovation, UMCnow serves as Nevada's most sophisticated healthcare system, offering the latest breakthroughs in clinical technology. Mason brings 30 years of healthcare experience to UMC, from small community hospitals to those with more than 1,000 beds. He has a proven track record of balancing a hospital's financial performance while providing uncompromised patient care. Mason's hospital administration career began at Orlando Regional Medical Center and continued progressing with Tenet Healthcare, CarolinasHealthcare System, and Universal Healthcare. Before joining UMC as Chief Executive Officer, Mason was a Senior Leader at Spring Valley and Valley Hospitals in Las Vegas, Nevada.
Send us a textDo you struggle to set boundaries without feeling guilty or looking uncommitted?Setting boundaries is not about being rigid or saying no to everything—it's about creating space to lead strategically and effectively.In this episode, I share how boundaries transformed my leadership, enhanced my executive presence, and empowered me to focus on what truly matters.If you're a corporate woman leader who often feels overwhelmed, undervalued, or afraid of being perceived as uncommitted, this episode will resonate deeply.Tune in to find out:How overcommitting leads to overwhelm and burnout.Why setting boundaries positions you as an inspiring leader and role model.Learn how to say no confidently without damaging relationships.How to handle last-minute requests and “shiny object” projectsPractical tips to hold yourself accountable to your boundariesRecommended Next StepsReady to work with Lucy? Join the waitlist for 3SIXTY Leaders Club to be first to hear when a place opens up (coming soon)Download now - Free Imposter Syndrome GuideEnjoyed the episode?Don't keep it to yourself! Hit follow, leave a review, and tell your friends about the 360 LeadHership PodcastRate, Review, & Follow on Apple Podcasts"I love Lucy's podcast, it's so useful." This helps me support more women -- just like you -- move towards achieving their leadership career goals faster. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!
On Tim Stating the Obvious, I had the chance to interview, Jess Jensen, to get her insights on the importance of effective leadership in both professional and personal environments. As a communication strategist, she explored the impact of social media on leadership and discussed her commitment to servant leadership and creating meaningful digital connections. She founded Co-Pilot Communications with the goal of helping leaders enhance their digital presence, aiming to inspire optimism and drive positive change. Throughout her career, Jess has held positions at major companies like Microsoft and Adidas, supported by her educational background in psychology and business administration. During my conversation with Jess, she emphasized the evolution of social media from a personal tool to an essential business resource, noting how many senior leaders are now actively engaged on these platforms. However, there's a noticeable inconsistency in how effectively leaders utilize social media—some build genuine connections, while others rely on outdated PR tactics that fail to engage. Jess also touched on challenges faced by leaders, particularly those with military backgrounds, in navigating social media without jeopardizing their careers. She suggested starting with clear social media policies developed in collaboration with legal and communications teams. Jess offers five strategies for authentically enhancing an online presence, highlighting the importance of supporting team members rather than competing with customers. Publicly recognizing employees is crucial for boosting engagement and loyalty. Jess shared an example from Qualcomm, where the CEO acknowledged an employee's adaptability during the pandemic, illustrating how such recognition can be more impactful than financial rewards. She emphasized the importance of acknowledging both customers and employees to strengthen relationships and morale, urging senior leaders to establish thought leadership on social media based on their experiences. Leaders should clearly articulate their visions for the future of their industries, engaging audiences with personal values and insights beyond company metrics. Successful thought leadership develops over time through consistent sharing and engagement with feedback, as demonstrated by Scott Galloway's ability to predict industry trends using technology, marketing, and economics. Qualitative feedback is vital in shaping business strategies, and Jess highlighted Brian Chesky, CEO of Airbnb, as an example of effectively addressing customer input. She recommended starting with small social media interactions, especially on LinkedIn, to build a rhythm of engagement. Two-way communication is key, along with collaboration strategies between marketing and public relations teams. During her time at Qualcomm, she worked on integrating digital marketing with PR efforts, advocating for breaking presentations into smaller content pieces for broader reach. At Co-Pilot Communications, her approach with clients involves thorough preparation and understanding their needs through a three-phase operational method, starting with strategic audience identification and self-evaluation for effective communication. This process includes consulting with others to understand their communication style and conducting a detailed audit of their digital presence. Best practices from industry leaders inform the development of a narrative roadmap aligned with the leader's values. The “flight plan” phase operationalizes this strategy through platform training, such as LinkedIn, equipping leaders for effective communication. Jess's strategy includes updating social media profiles, creating a 30-day content calendar, and measuring engagement rates and qualitative sentiment. Regular evaluations allow for content adjustments, and sharing plans with team members ensures collaboration. She places great value on measurement and feedback, preferring clients who are curious and open to experimentation. Reflecting on successful collaborations with companies like Adidas and Microsoft, Jess attributes her success to supportive leadership. Her ideal client is self-aware and mindful of their leadership style and digital legacy. Managing one's digital footprint is crucial to avoid unintended legacies, promoting authenticity in blending personal and professional lives. The changes brought by the pandemic have encouraged transparency and vulnerability, fostering a culture of humility and goal orientation beneficial to both work and family life. Connect with Jess Jensen: https://www.copilotcommunications.com/ https://www.linkedin.com/in/jessicakjensen/ Tim Staton Social Interaction Platforms: Website: timstatingtheobvious.com Facebook - https://www.facebook.com/timstatingtheobvious Youtube: https://www.youtube.com/channel/UCHfDcITKUdniO8R3RP0lvdw Instagram: @TimStating Tiktok: @timstatingtheobvious #Leadership #DigitalMarketing #SocialMedia #ThoughtLeadership #EmployeeEngagement #CommunicationStrategies #Podcasting #ServantLeadership #BusinessGrowth #PersonalBranding #ContentCreation #Networking #DigitalPresence #HumanityInBusiness #CSuiteLeadership
This week we are proud and excited to share an interview with a true public transit legend: Howard Collins, OBE. Howard's remarkable 47 year career has taken him from London's Tube and Sydney's trains to leading transit for the state of New South Wales in Australia. Howard sat down with Paul to talk and reflect on not just where transit has been, but where it's going with workforce development, funding, and making transit just better for everyone.This is a don't-miss interview you can draw insight and inspiration from no matter where in the world you are.Speaking of don't-miss interviews, next week we have Acting FTA Administrator Veronica Vanterpool talking with Paul about the changes in transit over the past four years and what the future could hold in the years ahead. Make sure you subscribe or follow Transit Unplugged wherever you listen so you don't miss an episode.00:05 Welcome to Transit Unplugged and introducing our guest, Howard Collins OBE00:45 Howard Collins' Career Journey01:54 Current Role and Responsibilities03:53 Innovations and Workforce Diversity06:53 Public Transport Challenges and Solutions10:30 Future of Transport in Australia14:55 Career Advice for Mid-Level Managers17:50 Advice for Senior Leaders and CEOs19:57 Local Manufacturing and Future Projects22:36 Coming up next week on Transit UnpluggedTransit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at info@transitunplugged.com.Follow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged NewsletterDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.
In this episode of Leader Up, we welcome Dr. Kailah Murry, Coordinator for the Continuing Education for Senior Leaders (CESL) – Strategic Leadership course. Dr. Murry provides a behind-the-scenes look at this immersive program, designed to prepare senior Army civilians, enlisted personnel, and officers for the complexities of strategic leadership. From fostering cross-functional collaboration to tackling real-world Army challenges, Dr. Murry explains how the course enables leaders to break out of their routines, exchange ideas, and even influence Army policy. Discover how this unique environment encourages innovative thinking, builds essential networks, and equips Army leaders with tools to manage multi-generational shifts, lead through change, and drive strategic impact. Whether you're aiming for senior leadership or looking to expand your professional community, this episode reveals how CESL - Strategic Leadership empowers leaders to grow and make a lasting difference. Tune into gain insight into what it takes to leader at the highest levels and the invaluable role of continuous learning in the Army's civilian corps. For questions, suggestions, or feedback, write us at usarmy.leavenworth.tradoc.mbx.armyu-amsc-podcast@army.mil No DOD or U.S. ARMY ENDORSEMENT IMPLIED. Any references to commercially available products or works are used for research and educational purposes only. Mention of any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise does not constitute or imply its endorsement, recommendation, or favoring by the U.S. Army, Department of Defense, or the United States Government. The views and opinions of the authors expressed herein do not state or reflect those of the United States Government and shall not be used for advertising or product endorsement purposes. The mention of companies by name is solely for the purpose of representing educational framework and should not be implied as endorsement. Music: “Carolina” (Intro) & “Fort Scott” (Outro) composed by David Howey.
As a senior Navy Chaplain, Bob Evan's calling has always been to serve and care for others, whether it was his troops, fellow service members, or the wounded warriors he encountered. When his fiancée, Gretchen, was severely injured by a mortar round in Afghanistan, Bob's role shifted from chaplain to devoted caregiver.Despite his extensive training and experience as a pastoral counselor, Bob candidly admits that he struggled at times to provide the proper support and care for Gretchen as she navigated life-changing injuries, including deafness. However, Bob's unwavering love and commitment to Gretchen never wavered. He made it clear that he would accompany her on this new journey, no matter the challenges. Bob's journey as a caregiver is one of resilience, compassion, and a deep understanding that true caregiving requires listening, learning, and loving the person you are caring for.As Bob shares his insights and lessons learned, it's clear that his role as a caregiver has profoundly impacted his own spiritual and personal growth. He has become an advocate for greater support and resources for military caregivers, recognizing the vital importance of self-care and finding respite to be an effective, loving caregiver.About Bob:Bob Evans, a graduate of Bowdoin College (A.B. - 1976), Princeton Theological Seminary (M.Div. - 1979), Candler School of Theology (Th.M. - 1992), and the Naval War College (M.A. - 2003), served over 25 years in the United States Navy. He retired as a Captain in 2008 after entering the Navy by direct commission in December 1982.During his tenure, he served as a Senior Leader for the U.S. Fleet Forces, U.S. Atlantic Fleet, Joint Forces Command, Combined Forces Command-Afghanistan, and Naval Forces Europe, Africa, and Southwest Asia. He received the Bronze Star for his service in Afghanistan.Bob began his career with the Department of Veterans Affairs (VA) in May 2011 as Chief of Chaplain Services at Aleda E. Lutz VA Medical Center in Saginaw, MI. He joined the Atlanta VA in January 2013 as Chief of Chaplain Services and later also served as Acting Assistant Director. In February 2014, he was appointed Assistant Director of the Atlanta VA Health Care System. He then served as Interim Associate Director/Chief Operating Officer of the Dorn VA Health Care System in Columbia, SC, for six months before being selected as Associate Director/Chief Operating Officer for the Western North Carolina VA Health Care System in Asheville, NC. He held this role from January 2017 until his retirement from Federal Service in December 2019.Now retired, he is a devoted caregiver to his wife, who lost her hearing in combat, and a strong advocate for veterans, their families, and all who serve the common good. He actively listens to others, helps them discover their passions, and supports them in turning their dreams into purposeful lives.Support the showConfessions of a Reluctant Caregiver Sisterhood of Care, LLC Website: www.confessionsofareluctantcaregiver.com Like us on Facebook! Tweet with us on Twitter! Follow us on Instagram! Watch us on Youtube! Pin us on Pinterest! Link us on LinkedIn!Tune in on Whole Care Network
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Welcome to another insightful episode of Accelerate Your Business Growth! I'm your host, Diane Helbig, and today we have the honor of speaking with the remarkable Patrick Thean. Patrick is an international speaker, USA Today and Wall Street Journal bestselling author, CEO of Rhythm Systems, and a seasoned coach and serial entrepreneur. In this episode, we'll dive into the essential practices from his latest book, "Navigating Leadership: 7 Essential Practices for CEOs and Senior Leaders." Patrick shares wisdom from his 20+ years of coaching, exploring the critical importance of working on oneself, building a robust team culture, establishing an early warning system, and much more. Whether you're a CEO, a business owner, or aspiring to be one, Patrick's insights offer invaluable guidance to propel your business towards sustained growth. Get ready for an episode packed with practical strategies and transformative leadership advice. If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious. Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts. Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it's sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results. Learn more about your ad choices. Visit megaphone.fm/adchoices