Podcasts about smartest companies invest

How to guarantee eternal success in any endeavor, the 6 criteria Eventide uses to evaluate investments that “make the world rejoice,” and how to stop thinking selfishly about your investments, votes, and time.Links Mentioned:Eventide Asset ManagementRobin John on LinkedInThe Creator in YouEvery Good Endeavour: Connecting Your Work to God's Plan for the WorldWhy Business Matters to God (And What Still Needs to Be Fixed)Work Matters: Connecting Sunday Worship to Monday WorkThe Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost ProfitsThe Ultimate Question: Driving Good Profits and True GrowthPete OchsJordan Raynor Eventide Disclaimer:This communication is provided for informational purposes only and expresses the views of Eventide Asset Management, LLC. Assets under management as of 9/30/24 are 6.80b. This does not constitute investment advice nor is it a recommendation or offer to purchase or sell or a solicitation to deal in any security or financial product. Eventide does not provide tax, accounting, or legal advice.  Eventide's values-based approach to investing may not produce desired results and could result in underperformance compared with other investments. There is no guarantee that any investment will achieve its objectives, generate positive returns, or avoid losses.

Convenience retailers share how the The Good Jobs Strategy is helping their companies increase employee productivity, contribution and motivation. Hosted by: Henry Armour, President & CEO, NACS About our Guests: Zeynep Ton, Professor, MIT Sloan School of Management, President, The Good Jobs Institute Zeynep's research focuses on how organizations can design and manage their operations in a way that satisfies employees, customers and investors simultaneously. In 2014, she published her findings in a book, "The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits." Zeynep cofounded the nonprofit Good Jobs Institute to help companies transform through assessments, workshop, and longer-term partnerships. In 2023, Zeynep published “The Case for Good Jobs: How Great Companies Bring Dignity, Pay & Meaning to Everyone's Work.” NACS partners with the Good Jobs Institute to bring the Good Jobs Strategy to the convenience store industry. Varish Goyal, CEO, Loop Neighborhood Markets Varish has worked in the convenience and fuels retailing industry since 2002. He has served as CEO of Loop Neighborhood Markets since 2018 and is also president of Vintners Distributors Inc. The company operates more than 100 stores in California under the Loop Neighborhood Markets brand. Joe Hamza, Chief Operating Officer, Nouria Energy Corp. Joe has been with the Worcester-Massachusetts-based Nouria Energy Corp. since 2015. The company operates 175 locations throughout New England, 60 Golden Nozzle car washes and a wholesale business servicing over 300 locations in New England and New York. Prior to joining Nouria, Joe was vice president of sales and marketing at Tedeschi Food Shops Inc.

Don't believe the jobs reports: it's a tough labor market out there, and not in the way you're thinking. 44% of workers have what's considered a bad job, which is defined as a high risk, low wage position. The majority of these jobs are frontline, hourly positions, with little to no consistency or benefits. These organizations have some of the highest turnover rates, costing the U.S. economy 1 Trillion dollars per year.  This is where today's guest Zeynep Ton has set her sights on fixing. Zeynep is a professor of the practice in the operations management group at MIT Sloan School of Management and president of the nonprofit Good Jobs Institute, whose mission is to help companies thrive by creating good jobs and to redefine what it means to run a successful business. Her organization has advised the likes of Quest Diagnostics, Mud Bay, and many more. Zeynep's work and research on the benefits of supporting good jobs has been featured in publications like The Atlantic, the New York Times, and more, culminating in her book, “The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits”. We wanted to catch up with Zeynep to hear first hand about why it's important to design good jobs for workers, and how it benefits everyone from the top to bottom of an organization. This is another one you're not going to want to miss, so with that…let's bring it in!

Welcome to episode #896 of Six Pixels of Separation - The ThinkersOne Podcast. Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #896. Renowned scholar and dynamic force in the business academia and consulting world, Zeynep Ton has dedicated her career to scrutinizing the nuances of operational management through a lens that values not just the customers and investors but the employees who are often regarded as mere cogs in the wheel. With her home base at the MIT Sloan School of Management, she leverages her role as a Professor to delve deep into the symbiotic relationship between employee satisfaction, customer service, and investor returns. Her insightful research has graced the pages of prestigious publications like the Harvard Business Review, Organization Science, and Production and Operations Management, making her a formidable voice in the business analysis sphere. Before her tenure at MIT Sloan, Zeynep honed her craft at Harvard Business School for seven years, earning accolades for her exceptional teaching acumen. In 2014, Zeynep pulled together a decade and a half of rigorous research in her ground-breaking book titled, The Good Jobs Strategy - How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits. This work not just chalked out but vivaciously argued that a blueprint of superior returns and outstanding service is incomplete without weaving in investment in employee well-being with operational strategies that spur productivity and morale. Now, she's back with her latest book, The Case for Good Jobs - How Great Companies Bring Dignity, Pay, and Meaning to Everyone's Work. It feels like perfect timing for a book like this, if you look at the workforce and how the economy is moving. Enjoy the conversation... Running time: 54:07. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Zeynep Ton. The Case for Good Jobs. The Good Jobs Strategy. Follow Zeynep on LinkedIn. Follow Zeynep on X/Twitter. This week's music: David Usher 'St. Lawrence River'.

This month on the Well Woman Show, the topic is workplaces that work for women because when women thrive, families thrive. And when families thrive, whole communities thrive. I share my analysis of the future of work, workforce development and economic development ecosystems and interviews Zeynep Ton, a Professor of the Practice at the MIT Sloan School of Management. She is also president of the nonprofit Good Jobs Institute, where she works with companies to improve their operations in a way that satisfies employees, customers, and investors alike. Before joining MIT Sloan, Ton spent seven years on the faculty at Harvard Business School. She is the author of The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits and the new book, The Case for Good Jobs: How Great Companies Bring Dignity, Pay and Meaning to Everyone's Work. A native of Turkey, Ton first came to the US on a volleyball scholarship from Pennsylvania State University. She received her BS in industrial and manufacturing engineering there and her Doctor of Business Administration from the Harvard Business School.100 Women Albuquerque members gather quarterly and donate $100 each to the same local nonprofit. Grassroots giving circles likes ours allow us to amplify our impact and turn your $100 donation into thousands. All money goes directly to the nonprofit. Learn more at 100WomenABQ.orgThe Power Up Conference and Concert, happening on August 26th, will bring together inspiring speakers, industry leaders, and performers to discuss and celebrate women's empowerment. And I'm excited to share that the Well Woman Show is a media partner for this event. This year, the event will be held both in-person and virtually, allowing everyone to participate, no matter where you are. It's an excellent opportunity to network, gain insights, and support the incredible work being done to close the gender gaps. So let's power up and be part of the movement towards gender equality. Remember, change begins with each one of us. And by supporting initiatives like Dr. Adia Gooden's work, Gloria Feldt's Take The Lead, and attending events like the Power Up Conference and Concert, we can create a more equitable and inclusive world for everyone.Power Up Concert & Conference 2023Saturday, August 26, 20238:00 AM 7:00 PMUCLA Meyer and Renee Luskin Conference Center Los Angeles, CAYour ticket includes a fabulous night of fun and music celebrating Women's Equality Day.Use code: POWERUPWWShttps://www.taketheleadwomen.com/events/https/leadtaketheleadwomencom/event/power-up-conference-2023/e485160The Well Woman Show is thankful for support from The Well Woman Academy™ at wellwomanlife.com/academy. Join us in the Academy for the community, mindfulness practices, and strategy to live your Well Woman Life.

In this podcast, we cover - 1. Why higher pay for workers doesn't mean higher prices for customers, and the Costco case-study 2. Employee turnover: what drives it & how it costs companies more than most executives think 3. Differences in mindsets between good jobs and bad jobs systems Zeynep Ton is a Practice in the Operations Management group at MIT Sloan School of Management. She is also president of the nonprofit Good Jobs Institute, where she works with companies to improve their operations in a way that satisfies employees, customers, and investors alike. Before joining MIT Sloan, Ton spent seven years on the faculty at Harvard Business School. She is the author of The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits and The Case for Good Jobs: How Great Companies Bring Dignity, Pay and Meaning to Everyone's Work.

In this episode, I speak with Jennifer Riel, a writer and strategist, and the global director of strategy at IDEO, a global design consultancy. With Roger Martin, she is the author of Creating Great Choices: A Leader's Guide to Integrative Thinking, a Wall Street Journal bestseller. We talk about design (what it is, why it's important), creating resilient organizational strategy, the future of work, and the value of developing a growth mindset. In our conversation, we talked about: - Design—at its most basic form, it is creation with intention - IDEO's commitment to human-centered design - How design doesn't just apply to physical objects—organizations, services, and strategies can be designed, too - Designing organizational structures that support organizational strategy - How the best strategies are resilient—neither static nor reactive - The Good Job Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits (2014) by operations management professor Zeynep Ton - Major takeaways from Jennifer and Roger Martin's 2017 book Creating Great Choices: A Leader's Guide to Integrative Thinking - Applying psychologist Carol Dweck's “growth mindset” to the corporate world - How there are very few “right” answers in complex social systems

Are your employees a cost or an investment? How can your company design and manage operations in a way that satisfies customers, employees, and investors? Join us to hear Zeynep Ton, adjunct associate professor in the operations management group at MIT Sloan School of Management and the author of The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs & Boost Profits, discuss how operational excellence and treating your employees like an investment leads to great employee experiences.   Zeynep Ton is an adjunct associate professor in the operations management group at MIT Sloan School of Management and the author of The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs & Boost Profits.  Before MIT Sloan, she spent seven years on the faculty at Harvard Business School. Ton's research explores how organizations can design and manage their operations in a way that satisfies employees, customers, and investors simultaneously.   *This spotlight is an excerpt from our 2019 interview.

Field Failing is a graduate of Cornell University where he earned both his B.A. and his MBA. After working in finance and failing to become a professional cyclist it was time to return to his passion for cooking. He filled the fridge in his New York apartment with brines and marinades and set out to make the perfect chicken. By 2012 he was confident enough in what he had to open Fields Good Chicken. 8 years later Fields Good Chicken has scaled to 6 locations through New York, NY. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Talent without grit is just potential. Talent with grit is unstoppable." In today's episode with Field Failing we will discuss: What is grit? How can we benefit from it when facing adversity We can let COVID control us or see the silver linings and make the best of it The importance of running a small company as if it is a large corporate structure Where following your heart early in your career gets you An excitement for ingredients Sustainable packaging for to-go orders "Giving a fuck" in a kitchen starts with the leader Actions speak louder than words in the kitchen Field worked in finance so we discuss it for a solid chunk of the episode Food cost What influences the numbers in a restaurant on the daily? Constantly push your brand and rebrand if necessary; don't wait! The importance of talking through your problems out loud even to someone who doesn't have the answers The need to scale healthy food Field is trying to make grilled and roasted chicken healthy and delicious Joining a restaurant group to get the funds to open Joining Aurify Brands Food quality is number one according to Field Don't say that you care; SHOW that you care You should always be working on your brand, don't settle, things change Motivated and happy people are just as important as food quality How is Fields Good Chicken adapting to COVID-19 Fields Good Chicken was one of the first NYC restaurants to start feeding healthcare workers for free Today's sponsor: Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue. P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.   Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Attention to detail. Being mission-driven and putting people first What is your biggest weakness? "Obsessing over details to the point where I latch onto the negative before seeing the positive." What's one question you ask or thing you look for during an interview? I look for ambition and drive. Ask where they see themselves in 5 years What's a current challenge? How are you dealing with it? Operational execution being perfect every time Share one code of conduct or behavior you teach your team. Be kind What is one uncommon standard of service you teach your staff? Friendly greeting, make the guest feel comfortable, friendly farewell What's one book we must read to become a better person or restaurant owner? The Good Job Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits by Zeynep Ton Chasing Excellence: A Story About Building the World's Finest Athletes by Ben Bengeron GET THIS BOOK FOR FREE AT AUDIBLE.COM  What's one thing you feel restaurateurs don't know well enough or do often enough? Use technology Name one service you've hired Hungry Studio for branding, design, and creative direction What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? Meez - The recipe tool for professional chefs If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Family is most important Treat each other with kindness and put people first Take risks Contact info: Instagram: personal: @fieldfailing the restaurant: @fieldsgoodchicken Website: FieldsGoodChicken.com Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don’t forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Field Failing for joining me for another awesome episode. Until next time!   Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Are your employees a cost or an investment? How can your company design and manage operations in a way that satisfies customers, employees, and investors? Join us to hear Zeynep Ton, adjunct associate professor in the operations management group at MIT Sloan School of Management and the author of The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs & Boost Profits, discuss how operational excellence and treating your employees like an investment leads to great employee experiences.

My guest today is Zeynep Ton. Zeynep is an adjunct associate professor in Operations Management at MIT Sloan School of Management and co-founder of the nonprofit Good Jobs Institute (GJI). Before MIT Sloan, Zeynep spent seven years on the faculty at Harvard Business School.   Zeynep’s research explores how companies can design and manage their operations in a way that satisfies customers, employees, and investors simultaneously. In 2014, Zeynep published her findings in a book, The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits.   I wanted to speak to Zeynep because while cultivating healthy and adaptive cultures requires focus on issues such as purpose, mission and vision, behaviors. and skills, it also calls for something that we don’t talk about enough in the context of culture - making the right operational choices.   Zeynep shares her expertise, experience, and examples in this interview and gives us a lot of useful ideas on how to build the supporting architecture for better cultures.     Episode Highlights   In this interview, Zeynep and I discuss: Why bad jobs put companies in a vicious cycle of poor service, low profits, and low employee engagement How better operational choices can lead to reversing that cycle and creating superior value for employees, customers, and investors The 4 operational choices that drive performance and continuous improvement: Focus & Simplify, Standardize & Empower, Cross-train, and Operate with Slack What the right balance between standardization and empowerment might look like Why empowerment often doesn’t work and what companies who got it right do differently How one company saved 1.2 million just by giving their frontline employees an opportunity to contribute and make improvements to processes and solving issues

DEEP DIVE INTO THE UNKNOWN Life on a placid lake or an unpredictable winding river? Which would you choose? The real question is – would you choose life within your comfort zone or life way beyond comfort and safety? Would you choose to close your eyes and dive into the unknown? Mark Sears chose the unknown. That part of his story began with a vacation to Nepal in the Himalayan mountains. A vacation that became the rest of his life. Discover how Mark’s bold choice led to his enormous success as an entrepreneur. Discover how his success impacted the lives of people around the world. Discover the magic that happens when you marry entrepreneurship with contribution. Discover how the money mindset and the giving mindset can enrich each other and live in harmony. Along the way, you may discover your own new more empowering story. BOOKS IN THIS PODCAST The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits by Zaynep Ton Bold: How to Go Big, Create Wealth and Impact the World by Peter Diamandis and Steven Kotler MARK’S FAVORITE QUOTE “Talent is equally distributed but opportunity is not.” – Leila Janah CONTACT MARK www.CloudFactory.com (https://www.cloudfactory.com/) @marktsears (https://twitter.com/marktsears) mark@cloudfactory.com Tell us what you think and feel. Click “Join The Conversation” below. Let your voice be heard.

Joining me for episode #228 of the podcast is Zeynep Ton, an Adjunct Associate Professor of Operations Management at the MIT Sloan School of Management. You may have recently seen her being interviewed by Fareed Zakaria on CNN. She is author of the 2014 book The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits. For a link to this episode, refer people to www.leanblog.org/228. In this podcast, topics include: How she transitioned from industrial engineering and supply chain management to studying retail companies. In the vicious cycle of the "bad jobs strategy, " why is this considered conventional wisdom that the way to maximize profits in a low-margin industry is to offer minimal pay, training, and hours? What are the components (and system) of "the good jobs strategy?" What connections do you draw between the good jobs strategy and Toyota or Lean? Do the companies or founders that have a good jobs strategy sort of naturally embrace it? Of the "good jobs" components, is it most difficult to help people see that 100% utilization is often very harmful and that "slack" is necessary? Is it easier for privately held companies to pursue the good jobs strategy having less quarterly financial pressure? Any thoughts on why society focuses so much on wages, while seemingly ignoring other aspects of workplace conditions that need to be improved?

http://leanblog.org/audio62 Last week was an amazing week of learning and networking. I was in Dallas for the Lean Healthcare Transformation Summit (as I wrote about). As I mentioned yesterday, it was also my wife's five year reunion from her MIT master's program. As I also mentioned, I nerded out and sat in on a number of lectures that were part of the weekend.I'll also blog later about Steve Spear's lecture (you likely know him from the Lean community), but I also really enjoyed a lecture by MIT professor Zeynep Ton, from the Sloan School of Management (she's formerly of HBS... and also an industrial engineer, like me). Prof. Ton gave an engaging lecture on her book The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits. I had heard of the book but hadn't yet gotten to the Kindle sample that I downloaded, yet alone the full book. The Kindle version is only $5.99, by the way, or it's free if you have a "Kindle Unlimited" membership. I've finally read the book and I highly recommend it. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

In MIT Sloan professor Zeynep Ton's game-changing book, The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs & Boost Profits, she discusses how companies such as Costco offer good jobs to workers, low prices and excellent service to customers, and great returns to shareholders all at the same time. What makes good jobs not only possible but very profitable—even in low-cost service businesses—is a set of counterintuitive choices that transforms the company's investment in workers into high performance. What are these choices? Offer less, combine standardization with empowerment, cross-train, and operate with slack. It's a combination that lowers operating costs, increases worker productivity, and, as “The Good Jobs Strategy” shows over and over, puts workers — yes, even cashiers and stockroom workers—at the center of a company's success. In this strategy, “everyone — employees, customers, and investors — wins.” In this discussion, Ms. Ton and Mr. Richard Galanti, Executive Vice President, Chief Financial Officer and Director of Costco Wholesale Corporation, explore how the strategy works in a company like Costco and the implications for creating better jobs in our economy. This event features Susan Crane (Executive Director, SkillUp Washington), Sally Clark (Councilmember, Seattle City Council), Zeynep Ton (Associate Professor, MIT Sloan School of Business), Richard Galanti (Executive Vice President, Chief Financial Officer and Director, Costco Wholesale Corporation), and moderator Maureen Conway (Director, Aspen Institute Economic Opportunities Program). This event is part of the Working in America series, an ongoing discussion series hosted by the Aspen Institute Economic Opportunities Program that highlights an array of critical issues affecting low- and moderate-income workers in the United States and ideas for improving and expanding economic opportunities for working people. For more information, visit as.pn/workinginamerica. The Economic Opportunities Program advances strategies, policies, and ideas to help low- and moderate-income people thrive in a changing economy. We recognize that race, gender, and place intersect with and intensify the challenge of economic inequality and we address these dynamics by advancing an inclusive vision of economic justice. For over 25 years, EOP has focused on expanding individuals' opportunities to connect to quality work, start businesses, and build economic stability that provides the freedom to pursue opportunity. Learn more at as.pn/eop.

There's no denying that service businesses like retail and fast-food chains have been engines of job growth. But, these industries typically offer bad jobs—low wages, scant benefits, and erratic work schedules. And not just low wages, but poverty-level wages. Nearly one in four working adults in America cannot support a family. Why such bad jobs? Many companies—especially those offering low prices—believe it's the only way to keep costs low and profits high. Even advocates for higher wages believe they will come at a cost—either higher prices for customers or lower profits for companies. In MIT Sloan professor Zeynep Ton's game-changing book, The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs & Boost Profits, she proves that it is possible to offer good jobs to workers, low prices and excellent service to customers, and great returns to shareholders all at the same time. What makes good jobs not only possible but very profitable—even in low-cost service businesses—is a set of counterintuitive choices that transforms the company's investment in workers into high performance. What are these choices? Offer less, combine standardization with empowerment, cross-train, and operate with slack. It's a combination that lowers operating costs, increases worker productivity, and, as The Good Jobs Strategy shows over and over, puts workers—yes, even cashiers and stockroom workers—at the center of a company's success. This event features Zeynep Ton (Adjunct Associate Professor, MIT Sloan School of Management) and moderator Maureen Conway (Executive Director, Economic Opportunities Program, The Aspen Institute). This event is part of the Working in America series, an ongoing discussion series hosted by the Aspen Institute Economic Opportunities Program that highlights an array of critical issues affecting low- and moderate-income workers in the United States and ideas for improving and expanding economic opportunities for working people. For more information, visit as.pn/workinginamerica. The Economic Opportunities Program advances strategies, policies, and ideas to help low- and moderate-income people thrive in a changing economy. We recognize that race, gender, and place intersect with and intensify the challenge of economic inequality and we address these dynamics by advancing an inclusive vision of economic justice. For over 25 years, EOP has focused on expanding individuals' opportunities to connect to quality work, start businesses, and build economic stability that provides the freedom to pursue opportunity. Learn more at as.pn/eop.