Corporate Quality Podcast

In this episode of the Corporate Quality Podcast, Dr. Gene Shirokobrod and Dr. Ben Fung dive into the crucial role of data in shaping effective leadership and employee engagement within physical therapy practices. Drawing from the latest findings of the Corporate Quality Index and their innovative HIYER™️ platform, they discuss why understanding your team's dynamics in real-time is essential to avoid the pitfalls of mediocrity and disengagement. Discover how the removal of negatives, rather than the mere presence of positives, can profoundly impact team morale and productivity. Whether you're a clinic owner, manager, or frontline clinician, this episode provides actionable insights to help you lead with confidence, backed by hard data. Ready to take your leadership to the next level? Tune in now and learn how data-driven decisions can transform your practice. For a hands-on experience, visit Gohiyer.com to start your free trial and see how real-time employee insights can make a difference. Don't wait for the next exit interview to learn what's wrong—act now and build a stronger, more engaged team!

In this insightful episode of the Corporate Quality Podcast, Dr. Gene Shirokobrod and Dr. Ben Fung delve into the often overlooked issue of mediocrity in physical therapy practices. While many clinics strive for excellence, they unknowingly tolerate mediocrity, which can quietly erode the quality of care and drive top talent away. This week, our hosts reveal key findings from the latest Corporate Quality Index, showing a 64% increase in the importance of ownership mindset and a 51% rise in the workforce's concern over tolerating mediocrity. Discover why removing negativity is more impactful than adding positivity and learn practical strategies to cultivate an environment where excellence truly thrives. Whether you're a clinic owner, manager, or frontline clinician, this episode offers actionable insights to help you elevate your practice, retain your best talent, and enhance overall performance. Ready to break free from mediocrity? Tune in now and start transforming your practice today! For a real-time pulse on your team's engagement and satisfaction, visit gohiyer.com and explore our free trial. Don't let mediocrity hold your clinic back—take the first step toward excellence!

In this episode of the Corporate Quality Podcast, Dr. Gene Shirokobrod and Dr. Ben Fung tackle one of the most pressing issues in the physical therapy industry: leadership. As the latest data from the Corporate Quality Index reveals, great leadership can make or break your practice, directly impacting employee retention, satisfaction, and overall performance. The duo dives deep into why good leaders are becoming a rarity, how poor management can drive even the most dedicated staff away, and what you can do to turn things around. Whether you're struggling with high turnover or just want to ensure your team is thriving, this episode is packed with actionable insights to help you lead with confidence. Ready to take your leadership to the next level? Tune in now and learn how to transform your practice with the power of effective management. Plus, discover how our Hiyer platform can give you a real-time pulse on how your team views their leadership, ensuring you're always ahead of potential issues. Visit gohiyer.com for a free demo and start building a stronger, more resilient team today!

Welcome back to the Corporate Quality Podcast with Dr. Gene Shirokobrod and data guru Dr. Ben Fung! In this episode, we dive into the latest insights from the Corporate Quality Index, revealing crucial trends shaping the physical therapy and rehab industries in 2024. Discover why employee retention isn't just about salaries and how culture and ownership mindset play pivotal roles in keeping your team engaged and motivated. Learn about the alarming shifts in workforce focus and how real-time data from our Hiyer platform can help you stay ahead. Tune in for actionable strategies to foster a thriving workplace, backed by our unique industry-specific analysis. Don't miss out on transforming your practice with cutting-edge insights—listen now! For a closer look at your company's pulse, visit www.gohiyer.com and start your free trial today! Want a free copy of the Corporate Quality Index? Head over to www.updocmedia.com 

Dive into a dynamic discussion on the underestimated power of positive reinforcement in the workplace in this episode of the Corporate Quality Podcast. Join Dr. Gene Shirokobrod and analytics guru Dr. Ben Fung as they explore how authentic acknowledgment can transform physical therapy practices from the inside out. Discover actionable strategies for fostering a culture of recognition that not only appreciates achievements but also aligns employee efforts with company goals. From the science of praise to practical tips on providing effective feedback, this episode is packed with insights that will help you motivate, engage, and retain top talent. Don't miss out on learning how to harness the true potential of your team through the art of affirmation. Tune in now and elevate your management style to inspire excellence every day! Explore UpDoc www.updoc.com Sign up For A FREE Hiyer Trial www.gohiyer.com 

In this compelling episode of the Corporate Quality Podcast, join Dr. Gene Shirokobrod and data whiz Dr. Ben Funk as they delve into the often-overlooked financial tsunami caused by employee turnover in physical therapy practices. Discover why it takes a new hire eight months to reach full productivity and how this impacts your bottom line. Learn actionable strategies that go beyond mere hiring, focusing instead on retention to enhance your practice's profitability and operational efficiency. If you're tired of the costly cycle of hiring and want to foster a more stable and productive workplace, this episode is a must-listen! Visit our website to dive deeper into our innovative retention solutions and sign up for exclusive content that could transform your approach to employee management. Don't let another valuable team member slip through the cracks; tune in, subscribe, and turn your knowledge into action today at gohiyer.com.

In this critical episode of the Corporate Quality Podcast, dive deep into the enduring challenges of hiring and retention within the physical therapy industry. Join Dr. Gene Shirokobrod and Dr. Ben Fung as they dissect the often misunderstood dynamics of the talent cycle in PT businesses. Discover why your hiring difficulties might actually be symptoms of deeper retention issues and explore actionable insights on how improving retention can significantly alleviate hiring struggles. This episode unveils the nuanced relationship between maintaining a robust team and the operational health of your practice. Whether you're looking to refine your hiring strategy or bolster your retention rates, tune in for a masterclass in managing your most valuable asset—your people.   Explore Hiyer www.gohiyer.com  Blog post referenced: https://www.updocmedia.com/hiring-retention-problem/  

Whats the biggest universal issue for physical therapy business? Not reimbursement. Not marketing. It's getting top talent and keeping them. It's time to address the biggest issue once and for all! www.gohiyer.com   

In this eye-opening episode of the Corporate Quality Podcast, join us as we unpack the preliminary findings of UpDoc's Talent Acquisition and Retention Survey for 2024. With a pulse on the current job market, we dive into the cyclical nature of hiring and retention, and the surprising realities of what talent and managers are actually seeking. Is the disconnect on social media just noise, or is there truth to the tales of talent turnover? How does the intention to stay or seek new opportunities affect industry dynamics? Get the inside scoop on the jarring statistics revealing the motivations behind both the talent's and the management's job-hunting behaviors. Tune in to decode the sentiments and strategies shaping the physical therapy industry and beyond, as we discuss the nuanced layers of talent acquisition and management. Don't miss out on the insights that could redefine how you approach your team's growth and stability. Want to connect? Email us: ben@updoc.com  Explore the reports: www.updocmedia.com 

On this episode of CQP, dive deep into the journey from conceptualizing ideas to actualizing a business, emphasizing the crucial role of middle management in nurturing growth and facilitating smooth transitions between visionary ideals and grounded operations.   Want to connect? Ben: Ben@updoc.com Gene: Gene@updoc.com Explore our reports www.updocmedia.com 

This episode of the Corporate Quality Podcast, hosted by Dr. Gene Shirokobrod and Dr. Ben Fung, delves into the big picture insights gained from the recent CSM conference. They discuss the reconnection and rejuvenation of the physical therapy community, highlighting the emergence of new stars and innovative approaches that promise to reshape the industry. From recruitment strategies to leveraging digital platforms for broader outreach, Gene and Ben unpack how these developments signal a shift towards a more dynamic and inclusive future for physical therapy. Want to connect? Email us! gene@updoc.com ben@updoc.com Dig into our Physical Therapy Industry leading reports: www.updocmedia.com  SUBSCRIBE!

In this episode of the Corporate Quality Podcast, Dr. Gene Shirokobrod and Dr. Ben Fung continue their exploration into the physical therapy job market, focusing on the latest trends in job searching, hiring challenges, and the pivotal role of management in shaping career trajectories. They delve into the top platforms for job searches, the importance of authenticity in professional profiles, and how trust and management systems impact both employee satisfaction and retention. This episode offers invaluable insights for PT professionals and employers alike, aiming to foster meaningful connections and improve management practices within the industry. Want to connect? www.updocmedia.com Gene: gene@updoc.com Ben: ben@updoc.com 

In this episode of the Corporate Quality Podcast, Dr. Gene Shirokobrod and Dr. Ben Fung dive deep into the intricacies of the labor market within the physical therapy industry. With a focus on the latest Job Market Pulse Report, they discuss the nuances of salary data, labor force trends, and the impact of these factors on professionals in the field. This episode is a must-listen for anyone interested in understanding the current state and future directions of employment, compensation, and career growth opportunities in physical therapy. Gene and Ben's discussion is not only insightful but also packed with actionable advice for both job seekers and employers, making it an invaluable resource for navigating the complexities of the job market with confidence and strategic foresight. Grab the FREE report! Connect with us! ben@updoc.com gene@updoc.com 

On this episode Dr. Gene Shirokobrod and Dr. Ben Fung focus on critical aspects of physical therapy business management, emphasizing employee engagement, retention, acquisition, and the challenges faced by managers in these areas. They discuss the importance of understanding and addressing employee needs, particularly in terms of development and growth opportunities, to prevent high turnover rates. Additionally, the episode delves into the complexities of balancing operational consistency with employee progression and highlights the significance of efficient hiring processes and clear job descriptions. The discussion also touches upon the importance of company culture in employee retention and the financial challenges faced by practice managers.   Want to connect?  Email us! Gene@updoc.com Ben@updoc.com See all the reports for FREE! www.updocmedia.com 

When it comes to running a physical therapy business, you need managers. If you want your business to grow and expand while maintaining high quality, you need well-trainined managers. Yet, it still remains an issue. So what happens when poorly trained managers need to make critical decisions? Nothing good. Let's go over it.  Connect with us! Gene@updoc.com Ben@updoc.com Explore our reports! www.updocmedia.com 

On this episode of Corporate Quality Podcast, we start to explore the data from the Practice Management Report. And one BIG data point has already emerged. Lets talk about it and how to prevent losing out on up to $250k in your business.    Explore the Report Connect with us: Ben@updoc.com Gene@updoc.com  

Running a business is incredibly rewarding and equally, if not more, challenging. When it comes to running and growing a physical therapy business, it ultimately comes down to...PEOPLE. On this podcast, we breakdown the biggest challenge physical therapy businesses face according to our data from the Corporate Quality Index.  Want to connect? Email us! info@updocmedia.com 

When it comes day to day living, you'd be hard pressed not to find someone stressed. As a business owner, it's your responsibility to cultivate a culture of good corporate citizens. Control the controllables, in order to create an environment of psychological safety and sustainable work. Let's get more into it on this episode!   Want to connect? Need consulting help? Reach out! Ben@updoc.com  www.updocmedia.com 

As we dive deeper into the Corporate Quality Survey 2023 Data, it's abundantly what top talent wants AND needs in order to stay. On this episode, we offer actionable strategies that you can integrate into your business to make sure that your best employees stay...YOUR best employees. 

Why does your top talent leave? Pay? Nope.  Other opportunities? Nope.  They leave because the environment is not supportive or conducive to excellence expansion. Tune in as we break down what we coined "tolerance to mediocrity." Enjoying the podcast? Leave a review and subscribe! Want to get a copy of the Corporate Quality Report? Visit www.updocmedia.com/cqp Want to get in touch? email us: gene@updoc.com ben@updoc.com            

Let's talk about span of control and how it relates to your physical therapy business. This is part 1 of the corporate quality survey analysis.  Want to get in touch? Email us:  Ben@updoc.com Gene@updoc.com 

As we analyze the soon-to-be released Corporate Quality Report, it's becoming clear that a new baseline post-COVID "normal" may have finally been achieved. What does that look like and potentially mean for your business? Tune in to hear our analysis! Want to get your hands on the free soon-to-be release Corporate Quality Report? Head to www.updocmedia.com and get on our mailing list to get notified FIRST when its out soon. 

We are beginning to see a new shift. Or a settling baseline. Either way, the post-Covid landscape it more or less set. The results may (and probably will) surprise you. Make sure your physical therapy business is ready!   Want to connect? Email us: info@updocmedia.com  Explore: www.updocmedia.com 

The Updoc Media 2023 Talent Acquistition and Retension Report is out! It's filled with critical data for both employees and employers. If you want to grow your business or find out if you are part of a business that cares about it's employees, this is the report for you. On this episode we start to breakdown critical data from the report. 

It's report collection and anaylsis time at UpDoc. As data comes in and we analyze parts of it, we'll share relevant tid bits with you. On this podcast, we cover preliminary data on why physical therapists would stay or leave. Are they happy? How many are considering staying vs leaving? And what is the critical factor(s) that may sway them one way or another. Tune in!

The previous 3 years brough unprecedented twists and turns for physical therapy and healthcare businesses. However, the next 3 years will bring a unique course correct. We are already seeing the new patterns emerge in our data and reports. One of the most critical success factors will be hiring practices. More specifically adjustments to hiring practices. On this podcast, we'll begin the conversation on how to best approaching hiring for a new era. Tune in!

Ben was at CSM with a recorder and microphone. Find out the questions he asked and the insights received. Tune in!

Are you heading to the Combined Section Meeting (CSM) conference? We've been there. Many times. On this podcast, we give you proven strategies to make the most of your conference experience. 

Over the last few years we at UpDoc Media have gathered a tremendous amount of physical therapy business data. Last year, was unique in many ways. One of the biggest discoveries happened when we analyzed data from our upcoming employee engagement and retension platfrom Hiyer. On this podcast, we begin to share that analysis with you in preparation to help your business growth unlike ever before. Listen in!

A few years ago we talked about a concept of missionary vs mercenary. Business is approached in a variety of ways. But ultimately there is a cost of doing business. That cost, and the consequences, is what we discuss. Tune in!

Physical therapist burn out is not a new topic. We've covered it from various aspect for nearly a decade. However, it still a prevalent and evolving issue. On this episode of Corporate Quality Podcast, Drs. Gene Shirokobrod and Ben Fung expand on the latest findings and offer solutions.  Tune in and subscribe! Explore all our reports for FREE at www.updocmedia.com

The physical therapy business landscape is constantly shifting because the needs and concerns of employees is changing. On this episode, learn the new rule that should guide how business is done.  Explore our reports for free: www.updocmedia.com 

The latest Corporate Quality Index (CQI) Report is out! Check it out at www.updocmedia.com/cqi. On this episode Dr. Gene Shirokobrod and Dr. Ben Fung go over several data points that jumped out at them.  Tune in and subscribe!

If you are running a business, you need to see the updated physical therapy data sets for 2022 from UpDoc. On the next few episodes, Dr. Ben Fung and Dr. Gene Shirokobrod will analyze data points from the UpDoc Industry Report (available for free www.updocmedia.com).  On this episode we touch on critical information from the upcoming Talent Acquisition and Retention Report 2022. 

As 2021 comes to a close, we reviewed critical data from 2021 and pull upcoming report data to tease 2022. On this episode, we share a few data sets and important trends to help you prepare for another unique year.    Follow on Social: Ben Gene   Facebook Instagram   Email: info@updocmedia.com    Important Data to Help Your Physical Therapy or Healthcare Business Succeed in 2022

Culture is a word that gets thrown around a lot, yet sparingly defined. On this episode of Corporate Quality Podcast, we break down what employees are actually looking for, how to define it for them and most importantly how to establish excellence.  Subscribe and leave us a review! Explore www.updocmedia.com for more data and reports.  Twitter: Gene Ben

There are many instances that listening to your gut is the best approach to take. It's especially true when it comes to ethics or legal matters. Too often we hear in retrospect, "I should have listened to my gut," when pertaining to legal or ethical matters.  On this episode of CQP, we go into how to approach potential ethical or legal matters. We also reference recent cases that resulted in multimillion dollar fines and federal indictment.  Enjoying the show? Subscribe and leave us a review! Want to connect? Twitter: Gene Bene Facebook: www.facebook.com/updocmedia IG: www.instagram.com/updocmedia 

Healthcare continues to expand and grow. The physical therapy industry is expected to grow significantly over the next decade. And it's already over $40 billion industry.  The opportunities are there, and will be there. So what are they? Seemingly all we hear about is the problems and the threats. Where is the disconnect? On this episode, we go over some opportunities we see now and upcoming for physical therapists.  Thoughts or comments? Leave us a review! Want to connect? Email: info@updocmedia.com Twitter: Gene Ben IG

There's a saying in baseball--actually more of an understanding--do not break the unspoken rules. But if no one speaks of them, how do you know what not to say or do? This shockingly similar in business... On this episode of Corporate Quality Podcast, we delve further into the realities of business. We go into more depth on margins of business as well as covering some of your questions and comments from the previous episode.  Let us know your thoughts! Leave a comment email us at info@updocmedia.com Tweet: Gene Ben IG: www.instagram.com/updocmedia  Facebook: www.facebook.com/updocmedia 

When discussing business, most people initially make the connection to money. Generating revenue is a critical aspect of business--the understanding of margins is arguably even more so. On this episode of Corporate Quality Podcast, we delve into understanding margins and how certain variables can significantly impact the bottomline.  SUBSCRIBE AND LEAVE A REVIEW! Email info@updocmedia.com to submit your questions.  Tweet: Gene: @therapyinsiders Ben: @drbenfung

Burnout is a perpetual and industry agnostic issue. Every year burnout is a topic of conversation. However, the last two years brought unique circumstances. The past 12 months, in particular, have seen mass exodus from the workforce. And burnout is a common reason why. On this episode of CQP, we go over the latest data on what, why, and how of burnout within physical therapy. Tune in! Corporate Quality Index data: https://www.updocmedia.com/cqi-summer2021/ 

The physical therapy industry is in a precarious spot. There is a new generation of clinicians entering the profession. And expectations are very different than a decade, or even a year ago. Our recent data from the Corporate Quality Index (view here) shows that a shocking number of physical therapists are ready to resign and move on.  On this episode of Corporate Quality Podcast, Drs.' Gene Shirokobrod and Ben Fung, break down the latest data and its implications.  Enjoying CQP? Leave us a review! CQI YouTube Breakdown: Watch it here!

There is a universal issue within the physical therapy, and healthcare industry--employee acquisition and retention. On the last episode of Corporate Quality Podcast we discussed how to attract top talent. On this episode, we will go over how to KEEP your most talented employees.  Tune on to the latest episode of CQP w/ your hosts Dr. Gene Shirokobrod and Dr. Ben Fung! For full report and on-going data please visit www.updocmedia.com. 

The modern healthcare job market is a mess. Companies are looking for talent. Yet, few companies define what talent means or how to keep them happy. On this episode of Corporate Quality Podcast, Dr. Ben Fung and Dr. Gene Shirokobrod will go over the data and best practices of how to modernize the healthcare hiring process!

In the world of corporate physical therapy, and healthcare business at large, there is a big problem brewing. It's not a new problem. Yet, it's an almost universal one. There is a lack of quality. On this podcast, your hosts Dr. Gene Shirokobrod and Dr. Ben Fung will go over research, best practice, and actionable steps to deliver a quality corporate experience.