Podcast appearances and mentions of Amber Hayes

Amber Hayes is currently Director of Sales at a Toronto company called Voices, which is the #1 marketplace for voice-over. We had a great conversation about how you need to pivot and embrace change within your company so that it doesn't outgrow you.  She started at Voices as a Project Administrator, and listen to the episode to learn more about her move to sales, and now sales leadership. Amber is in her 11th year at Voices - unusually long tenure so we know good things are happening there! Amber says,  "We're in a really fast-paced industry and it's changing all the time. This company has had a refresh in our approach, I would say every year to every other year. It's never been stagnant. When I signed on. What was important to me is that the leadership wanted us to continue to be like a head competitor in the industry. And to do that, you need to pivot, you need to try new things, you need to change things up. And you do tend to cycle through leadership because the company can outgrow you if it's growing at a fast pace. And I think people miss that a lot, but I got firsthand exposure to it. So I was seeing some of our leaders that were great where we were at. They were doing an amazing job. But for the next steps we needed to go to, they weren't elevating as quickly as the company maybe needed them to. So you saw people kind of cycle through leadership at this company as the company outgrew certain, maybe certain people in certain roles, or maybe people wanted to step away from where the company was going." More about Amber here. More about Women Sales Pros - we have a website, we are on LinkedIn, Facebook, and Instagram.  Subscribe to our 2x a month news, and share the podcast with others! We'd love a 5 star rating and comments on iTunes if you are so moved! It really makes a difference.  subscribe: https://bit.ly/thewspnews Contribute: https://forms.gle/v9rRiPDUtgGqKaXA6 Past News Issues: bit.ly/past_news_issues https://womensalespros.com/podcast/   

In this powerful episode, I sit down with Amber Hayes, an inspiring interior designer, mother, and soon-to-be author from Calgary, who has transformed her life by embracing her truth. After years in the corporate world, Amber leaped into entrepreneurship, but her real journey began when she confronted her past. At 37, a battle with depression brought her to a pivotal moment—one that would lead her to finally face the pain she had hidden for over 25 years. Surviving seven years of childhood sexual abuse and a toxic family environment, Amber later found herself in an abusive marriage, convinced it was her escape to a better life.Amber shares how confronting her trauma became the turning point that transformed her pain into resilience, ultimately inspiring her upcoming book, The Obedient Daughter, set for release in September 2024. Through her story, Amber encourages women to reclaim their voices, break free from their past, and live authentically. Join us for a profoundly moving conversation as Amber redefines what it means to be strong, motivates others to face their truths, and proves that every woman has the power to transcend her history. This episode is a testament to courage, healing, and the journey toward self-empowerment. Don't miss it!You can connect with Amber by going to www.ambernicolehayes.ca and using social media. I am grateful for the connection with her and look forward to supporting each other's journeys. Please share this episode with others who will benefit from it. Follow the podcast and subscribe to the Jodi Watkins Inspires YouTube channel. You can also find this as an interactive "Experience" inside the Convene Communities Podcast Community. Join our group and interact with us!This track was made by my daughter, Jasmine. She is my why for everything I do. Support the showThe Jodi Watkins Show, formerly known as Breaking Barriers Now, is sponsored by Convene Connections Corporation and Lady J Global Enterprises LLC. Are you looking to invest in an all-in-one platform looking to expand and grow and help others do the same? Join us at Convene Communities! Go to https://convenecommunities.com/invest/ to show your interest today! You don't have to worry about anything. All we desire to know is that you are willing to learn more. Thank you all for being a part of this mission and for allowing me to facilitate these stories in ways I never imagined being able to. Please share the podcast with everyone you know. If you are interested in sponsoring or appearing as a guest, please contact Jodi Watkins through her link at https://linktr.ee/jodiwatkins.

Nashville-based musician Nick Hickman epitomizes the dedication and artistry required to leave an indelible mark on country music. Originating from Harriman TN, Nick embarked on his journey to Nashville in 2016, driven by his passion for songwriting and performance. Since then, he has graced the stage alongside notable influences such as Blake Shelton, Lee Brice, Jason Aldean, and more, solidifying his reputation for electrifying performances and engaging with audiences. His talent has garnered praise from venue owners and talent bookers, who commend his stage presence and musical prowess. Nick Hickman's energy and heartfelt songwriting have resonated with his audience, earning him recognition in esteemed competitions including Nash Next. He secured a Top 20 placement in a highly competitive field, a testament to his talent and hard work. Radio programmers have praised his work and compared his talent to established headliners. His debut single "Rain" from the 2016 EP Tailgate Dancefloor significantly impacted the Music Row Breakout chart, a notable achievement for a newcomer. His subsequent releases, including the EP “Let Em Speak” and singles like "Tipsy" and "Live For Tonight (featuring singer Amber Hayes)," have further solidified his position in the industry, with “Live For Tonight” earning placement on the Billboard indicator chart—a remarkable feat without major label support. Refusing to settle for mediocrity, Nick invests considerable time honing his craft in the writing room, studio, and on stage. He remains true to himself, embracing authenticity and transparency in his artistry—a quality that resonates deeply with his growing fan base. His EP, Feels Like Home, is a testament to his unwavering dedication and creativity, showcasing his artistic evolution. In 2023 Nick released his first full-length album, Junior Year, which culminates Nick's musical evolution and personal growth, reflecting on his experiences and showcasing Nick's versatility as a songwriter and performer. Despite the challenges posed by the COVID-19 pandemic, Nick seized the opportunity to establish his record label, Whiskey Neat Records, and construct a personal studio. With each release, Nick strives to elevate his music, delivering tracks ranging from introspective to upbeat, infused with his signature humor and charm. As he looks toward the future, Nick Hickman's trajectory promises even greater success, fueled by his relentless passion and commitment to his craft. www.thenickhickman.com Creator and Executive Producer Emeritus: Tom Sabella Showrunner and Host (the guy who has a face for podcasting): Bob Bender Management Representation: Chuck Thompson for Thompson Entertainment Group, LLC Co-Producer - Audio/Video Editor (the man behind the curtain): Mark Sabella Director of Video and Continuity (the brains of the entire operation): Deborah Halle Marketing and Social Media (all knowing): Sarah Fleshner for 362 Entertainment All Around Problem Solver (and Mental Health Therapist for us): Connie Ribas Recorded inside what could be an old beat up Airstream Trailer located somewhere on what's left of Music Row in Nashville TN (Man we sure do miss Noshville, and the Longhorn Steakhouse) Mixed and Mastered at Music Dog Studios in Nashville, TN Editing and Post at Midnight Express Studio located in Olian, NY Production Sound Design: Keith Stark Voice Over and Promo: Lisa Fuson Special Thanks to the creator and founder of the podcast, Tom Sabella, along with Traci Snow for producing and hosting over 100 episodes of the original "Business Side of Music" podcast and trusting us to carry on their legacy. Website: If you would like to be a guest on the show, please submit a request to: bob@businesssideofmusic.com If you're interested in becoming a sponsor for the show, let us know and we'll send you a media / sponsorship kit to you. Contact us at bob@businesssideofmusic.com The views, thoughts, and opinions expressed on this show provided by the guest(s), are those of the guest(s) own, and do not necessarily represent the views, thoughts, and opinions of the host or producers of this podcast. The material and information presented here is for general information purposes only. The Business Side of Music's name and all forms and abbreviations are the property of its owner (Lotta Dogs Productions LLC), and its use does not imply endorsement of or opposition to any specific organization, product, or service. Copyright © 2024 Lotta Dogs Productions, LLC, All rights reserved.  

***Trigger Warning*** This episode contains discussions of sexual assault, incest, and trauma. Please listen with care. In this powerful and emotional episode, we sit down with author Amber Hayes to discuss her deeply personal and haunting story that inspired her latest book. Amber takes us on a journey through a traumatic past, revealing the chilling details of sexual assault, family betrayal, and incest that shattered her world. With incredible bravery, Amber shares the impact of these dark experiences, the long road to healing, and how writing became her lifeline. This conversation is raw, unfiltered, and deeply moving—an important reminder that even in the darkest of places, there's a path to survival. In this episode, we cover: The devastating betrayal within Amber's family and how she coped. The long-lasting impact of sexual assault on survivors. The healing process and the role writing played in Amber's recovery. How Amber's experiences shaped her book and why she felt it was time to share her story. Advice for others navigating the road to healing after trauma. Amber Hayes' latest book, The Obedient Daughter. Also find Amber Hayes on instagram@amberhayesauthor Tune into and listen to Amber's story, which is dark and traumatic, but she is an inspiration to all survivors and how they can heal and thrive in their lives going forward. Also listen to our past interviews: The Truth About Love Signals: An Interview With Chantal Landreville Intimacy After Childbirth: An Interview With Dr.Rachel Ollivier Vibr8tor.com: Use Promo MS15 for some self-care. Got a story to share with us? Leave us a voicemail by clicking here. Email us: stories@sharingmytruth.com or DM us on Instagram Follow us on Instagram @sharingmytruthpod, TikTok @sharingmytruthpod Facebook @sharingmytruthpod , YouTube @sharingmytruthpod Follow Mel @melanyklondon and Suzie @suzsheckter Sign up to our weekly newsletter and join the Sharing My Truth Community sharingmytruth.com Visit our website sharingmytruth.com and share your truths with us, check out our latest merch, promo codes from our partners, and much more.

Meet Amber Hayes, a Calgary-based interior designer and mother of two girls. Her journey from the corporate world to entrepreneurship is just the beginning of her story. At 37, after burying her deepest darkest secret for 35 years, Amber found herself in the depths of depression. Enduring eight years of childhood sexual abuse while navigating a toxic family dynamic, she later married into an abusive relationship, believing it to be a better alternative. But her story takes a powerful turn—she transformed her pain into power. In September, her upcoming book will share her triumph over adversity, calling for women to reclaim their voices and break free from the shackles of their traumas. Through her advocacy work, community engagement, and commitment to anti-racism, Amber is redefining strength and inspiring others to embrace their truth. Her journey is a testament to resilience, empowerment, and the unwavering belief that every woman is worth more than her past.

“When the world gives you no hope whatsoever in a situation you have 2 options: you can completely turn away from God. Or you can say, The world gives me no hope, so I'm going to hang on to the one thing that will.”  ~Amber HayesNavigating parenthood is often compared to embarking on an epic journey, filled with unexpected twists and turns. In our latest podcast episode, we delve into a family's extraordinary journey of love, resilience, and faith. Amber opens up about the challenges and triumphs of parenting, particularly in the face of a rare medical condition diagnosed in their son, Nolan.One of the pivotal moments in the episode is Amber's recounting of their journey to parenthood through IVF. The initial joy of becoming parents is soon overshadowed by the discovery of Nolan's condition, Ataxia Telangiectasiam, a rare and progressive neurological disorder. The uncertainty and anxiety that come with such a diagnosis are palpable, as the family navigates through a series of medical tests and consultations. Faith plays a central role in this family's story. Amber discusses how their belief in God's promises provided a source of strength and peace amidst the chaos. Nolan's progress, from walking and playing sports to participating in American Ninja Warrior gym classes, is celebrated as a testament to God's faithfulness. The episode underscores that faith is not just a passive hope but an active, sustaining force that helps them face each day with courage and optimism.Another profound theme explored in the episode is the concept of finding faith in uncertainty. Amber reflects on the difficulty of waiting for answers and the struggle of trusting in God's plan without knowing the future. This period of waiting has deepened their connection with Jesus and led to a greater reliance on God's word. They emphasize the importance of living in the moment and recognizing everyday miracles, no matter how small. This mindset shift, from seeking grand miracles to appreciating incremental progress, is a powerful lesson for anyone facing similar trials.Throughout the episode, Amber's story is a poignant reminder that while we may not have control over life's trials, we can choose how we respond to them. By focusing on faith, resilience, and the support of our community, we can navigate even the most daunting challenges with grace and strength. You can find “Ordinary People Extraordinary Things” anywhere you listen to podcasts or Check out the links below....⬇️➡️ https://www.buzzsprout.com/1882033➡️ https://generationstogenerations.com/podcast➡️ https://www.youtube.com/@GenNancyordinarypeoplestories@gmail.com https://www.facebook.com/ordinarypeoplestory https://www.instagram.com/ordinarypeopleextraordinary/ X: @storiesextra Any advice should be confirmed with a qualified professional.All rights reserved: Ordinary People Extraordinary ThingsStories shared by guests may not always be shared views of OPET. Being a guest does not mean OPET approves of every decision or action in the guests' life. We all have a story, all of us, share your story. You don't have to have the perfect answer or the perfect life - share what Jesus is doing in your life. This is an easy, real way to witness & share your testimony.

American set out to fill a hole in the closets of female hunters. She started with only 3 shirts and now offers a full line of upland clothing. She also has a HUGE announcement for lady shooters on this episode! Don't miss Amber's inspiring story of living her dream and opening doors for other ladies in the outdoors. https://shopmckennaquinn.com

In this edition of the UpTech Report, host Alexander Ferguson meets with the CEO of SecondKeys, Amber Hayes to discuss AI enhanced property management and predictive analytics for homeowners. SecondKeys is bringing artificial intelligence and automation into the property management space using machine learning to predict maintenance needs for properties ahead of time. However, that's just the beginning of where this is all going in the future. What are the aspects of property management that can be automated and how can the information provided in a Maintenance Intelligence Report increase profitability for property managers? How exactly does Automatic Scheduling work? In this podcast, we're learning all about property management systems and the role that artificial intelligence is going to play.

Amber Hayes understands that technology can create solutions to common problems, it just requires a little creativity. Amber is the CEO of SecondKeys — a holistic property management platform that’s reshaping the management and maintenance process — and the winner of the 36|86 Festival’s 2020 Pitch Competition. In this episode, she describes the process of building her startup from the ground up, and she explains how she’s navigating the challenge of working in real estate during the COVID-19 pandemic.

In this episode of Intimate Spaces: Beyond the Blog, the hosts are joined by resident witch, Amber Hayes--also known as Neferu--to discuss all things sex magick! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

On this episode, we hear from two of the finalists from last year's Startup of the Year Summit. First, Frank Gruber talks with Erik Maltais, the CEO & Co-Founder of Immertec, about their new approach to surgical training that transports surgeons into the surgical suite for real-time training in virtual reality. We also talk with Richard Munassi, the Cohort Director at Tampa Bay Wave, who referred Immertec to the Startup of the Year program. We also hear from Amber Hayes and Mars McClain, the co-founders of SecondKeys, about their company that helps streamline property management operations all while improving cash flow with the essential features needed to manage, organize, and track property management operations. During the interview we also hear from Katie Milligan from Start Co. about he growing tech industry in Memphis.

The SecondKeys team is proud to be made up of some of the most talented developers and professionals in the software industry. Our team boasts 25 years of experience in property management and 20 years of experience in technology and software development. We've brought our together our knowledge of both industries to bring you products that solve a variety of your daily problems and make maintenance (both repairs and preventive) far more manageable. Our team is constantly searching for better solutions and innovative products to add to our software. We know that property management can be a very costly venture if done incorrectly. Our goal is to create and improve the tools to make life easier for property managers, owners, and tenants alike. Features, Market trends and discoveries of the real estate technology Progress of SecondKeys and Acknowledgements Upcoming Events (i.e. 36|86 Pitch Competition this week). Learn more: http://www.secondkeys.com/

New country artist Mark Bray finds the common ground with everyone and draws each fan in with the release of his debut single, For Love. This single follows the success of signing with Bar Frog Music for label representation. Previously signed artists to Bar Frog Music include Amber Hayes, Bailey James, Nick Hickman, Tony McKee, and duo Williams Honor. This single is officially released to country radio and is available for download on iTunes and all digital platforms. This upbeat song, which was composed by Rusty Tabor (Billy Ray Cyrus) and Cole Deggs (Kenny Chesney, Chris Janson, Gary Allan, Tracy Byrd, Andy Griggs), is the first release off Bray’s album, which will be released later this year. He is gearing up to visit radio stations in New York next week in support of the song. About Mark Bray: This South Florida native always had music instilled in his blood. They say it takes only one moment for someone to become hooked and know that making music is their dream, and for Mark, it was watching the 1994 television special featuring Garth Brooks. Motivated by his passion for music and his love of performing, he was influenced by many different styles of music – the pop hits of the day through his mother, 70’s singer/songwriters via his father and the rock-n-roll hits of the 80s and 90s that he first heard being sung by his siblings. With an eclectic range of musical influences ranging from Garth Brooks to Billy Joel, James Taylor and Jimmy Buffet, he describes his style of music as 90s country with a modern feel. “There’s nothing better when I’m on stage performing and seeing how the crowd is reacting. It’s a matter of me being happy with my performance, but I want that one person who has never seen me before come up and say ‘Man, you’re the guy.’ If one person does that, then I’ve done my job.” With Bray’s creative soul, compelling charm and driven work ethic that won’t let him slow down, it looks like he is on the right path to becoming a household name. For more information, visit Mark Bray at the following:Website: www.markbraycountry.comFacebook: @markbraycountryTwitter: @markbraycountryInstagram: @markbraycountry

Amber Hayes has been living in Nashville for the past 15 years now she's looking to have a small-town home. Amber grew up in a tiny town in Oklahoma and loved it. With an all-in budget of $140,000 Erin and Ben create a vibrant, bohemian vibe in a vintage home. The unofficial Home Town podcast is following Season 1 of the new HGTV Show "Home Town" with Ben & Erin Napier. We are excited to discuss each new episode of the show where we will cover Erin's great artistic charm and style, and Ben's handyman and woodworking skills. This show is a member of the Home Decorating Podcast Network Thank You for listening and join us on our next episode. Join our Facebook group at the https://www.facebook.com/groups/hometowntv/. Take a look at our online store at http://LelandsWallpaper.com. Subscribe to Gary's Blog at http://GaryLeland.com. Follow Kathy on http://twitter.com/KathyLeland. Follow Gary on http://twitter.com/GaryLeland.  

Amber Hayes has been living in Nashville for the past 15 years now she's looking to have a small-town home. Amber grew up in a tiny town in Oklahoma and loved it. With an all-in budget of $140,000 Erin and Ben create a vibrant, bohemian vibe in a vintage home. The unofficial Home Town podcast is following Season 1 of the new HGTV Show "Home Town" with Ben & Erin Napier. We are excited to discuss each new episode of the show where we will cover Erin's great artistic charm and style, and Ben's handyman and woodworking skills. This show is a member of the Home Decorating Podcast Network Thank You for listening and join us on our next episode. Join our Facebook group at the https://www.facebook.com/groups/hometowntv/. Take a look at our online store at http://LelandsWallpaper.com. Subscribe to Gary's Blog at http://GaryLeland.com. Follow Kathy on http://twitter.com/KathyLeland. Follow Gary on http://twitter.com/GaryLeland.  

Whiskey & Cigarettes Interview W/Amber Hayes by DJ Nik

Join us this week as we welcome country music singer songwriter, Amber Hayes. Hailing from Weleetka, Oklahoma, Amber first broke onto the Country music scene after her starring role as Kathy Twitty in the 2008 Conway Twitty musical, It’s Only Make Believe. Amber released her debut EP C’mon in 2010, landing two Top 40 singles (“C’mon,” “Wait”) on the national MusicRow Country Breakout chart. In 2012, the multi-talented performer starred in the major motion picture, “Cowgirls N’ Angels.”  Three of Amber’s songs made it into the film, including her duet with Lonestar’s Richie McDonald, “Always There For Me.”  Recently she appeared in the sequel "Dakota's Summer" along with her performance of "Cotton Eyed Joe" in the film. Amber’s music was also featured in four episodes of the hit CW television series, “Hart of Dixie.” In 2012 Amber released her terrific album "Any Day Is A Good Day" in which the title track scored Amber her first Top 30 record. In exciting news for the fall of 2014, Amber will be releasing a brand new album that is set for release on November 4th, 2014. We will talk to Amber about her upcoming schedule, get a behind the scenes look at her music, feature songs from her new album, and ask her to share her message for the troops. Please be sure to visit Amber Hayes at http://www.amberhayesmusic.com/ and spread the word. Fans are welcome to call in and speak live with with Amber during the show (718) 766-4193. If you would like to participate in the live chat during the show, you must sign up on the show site first and then log in during the show. And as always we will give shout outs to our deployed military listeners. Be sure to join us, Sunday 11/2/2014 at 4 PM EST! Our message to the troops....WE do what we do, because YOU do what you do.

Join us this week as we welcome Country Music singer songwriter, Amber Hayes. Hailing from Weleetka, Oklahoma, Amber first broke onto the Country music scene after her starring role as Kathy Twitty in the 2008 Conway Twitty musical, It’s Only Make Believe.  Amber released her debut EP C’mon in 2010, landing two Top 40 singles (“C’mon,” “Wait”) on the national MusicRow Country Breakout chart.  In 2012, the multi-talented performer starred in the major motion picture, “Cowgirls N’ Angels.”  Three of Amber’s songs made it into the film, including her duet with Lonestar’s Richie McDonald, “Always There For Me.”  Amber’s music was also featured in four episodes of the hit CW television series, “Hart of Dixie.”  In October 2012, Amber released her sophomore album, Any Day Is A Good Day.   Most recently, Billboard’s The 615 named Amber as “One To Watch in 2013” and she opened up for one of her biggest musical influences, Reba McEntire, in Durant, Oklahoma.  Her new single, “Any Day Is A Good Day,” is the title track of her album and is at Country radio now. We will talk to Amber about her upcoming schedule, get a behind the scenes look at her music, feature her latest songs, and ask her to share her message for the troops. Please be sure to visit Amber Hayes at http://www.amberhayesmusic.com/ and spread the word. Fans are welcome to call in and chat live with Amber during the show. If you would like to participate in the live chat during the show, you must sign up on the show site first and then log in during the show. Be sure to join us, Sunday 7/12/2013 at 4 PM EDT! Our message to the troops....WE do what we do, because YOU do what you do.

Amber Hayes is one of those people who is always on the go. When she's not writing or singing she's coming up with something else to add to her already ginormous repertoire. In this CyberCountry Minute Amber tells Lance Yelvington even though the title of her latest CD is, "Every Day's A Great Day", it's your attitude that makes the day great.

Bill Cody with Amber Hayes, recorded October 23, 2012 at WSM Radio in Nashville.  Amber had just released her new cd "Any Day is a Good Day" and stopped by our Opryland Hotel studios to preview cuts from that and sing live for us.  For more on Amber's music, please visit: www.amberhayesmusic.com

Amber Hayes has been entertaining people her entire life while growing up in Oklahoma. After landing a part in the Conway Twitty musical as Kathy Twitty, she returned to Nashville to finish her long-awaited debut album. Her sound has a contemporary edge to it, but her roots go way back, as she’s performed with legendary artists such as Jean Shepard and Jeannie Seely.    Now it’s time for our weekly Songwriter Tip, brought to you by Nashville Songwriters Association International. NSAI is an key resource for any songwriter, either an established star or someone just getting started. This week we sit down with James Dean Hicks as he tells us why it’s so important to keep writing all the time.

Amber Hayes was born an entertainer. She was singing, performing, even hosting her own 30-minute Country music show, "Amber & Friends" at state fairs, private parties and corporate events by the time she was eight. With the current trajectory her career is taking there are definitely more great things ahead for Amber. Lance Yelvington introduces us to this musical dynamo in this CyberCountry Minute.

Tim interviews Amber Hayes, CEO of Adventure Engine. How you begin your online reservation and distribution systems and take advantage of the 600 BILLION Dollar boom in online travel sales. This last... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports.

Tim Warren interviews Amber Hayes, CEO of Adventure Engine with part 3 of a 4-part series to educate and help you profitably take advantage of the 600 BILLION Dollar boom in online travel sales with... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports.

Tim interviews Amber Hayes, CEO of Adventure Engine with part 2 of a 4-part series to educate and help you profitably take advantage of the boom in online travel sales with state of the art online... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports.

Tim interviews Amber Hayes, CEO of Adventure Engine with part 1 of a 4-part series to educate and help you profitably take advantage of the boom in online travel sales. If you want to know if online... If you currently are - or considering a career or business in the travel and hospitality industry - you can not afford to miss the free travel business, tourism marketing and hospitality career audio trainings, Free Mini-Course, tips, tools, tele-seminars and downloadable books and reports.