Podcasts about cliniko

In this episode of the Health Leader Podcast, host Elicia Crook sits down with Joel Friedlaender, the visionary founder of Cliniko, a practice management software tailored for allied health professionals. They delve into the evolution of Cliniko over the past 14 years, exploring how it has adapted to changing demands in the healthcare landscape, particularly during the COVID-19 pandemic. Joel shares his insights on the potential and limitations of artificial intelligence in healthcare, emphasising the importance of accuracy and security. The conversation highlights Cliniko's unique approach to software development, focusing on core functionalities while integrating seamlessly with other tools. Listeners will gain valuable perspectives on running a remote team, enhancing security through password management, and maintaining a laser focus on solving specific industry problems. Join us for an enlightening discussion that reveals the power of innovation and adaptability in the ever-evolving world of healthcare technology. Check out Cliniko: https://www.cliniko.com/

In this episode of The Shoulder Physio Podcast, I am joined by Rachelle Buchbinder and Ian Harris. Rachelle and Ian are academic doctors who still see and treat patients whilst also conducting high quality research. This conversation centres around the concept that modern medical care is sick. Over-treatment, over-diagnosis, junk science, and perverse incentives are just some of the issues plaguing modern medicine. As it happens, Rachelle and Ian have written a book on this exact topic! The book is provocatively titled "Hippocracy: how doctors are betraying their oath" and is available at the link below. I hope you enjoy this episode. Key Resources: 1. Hippocracy: how doctors are betraying their oath. 2. Harris IA, Sidhu V, Mittal R, Adie S. Surgery for chronic musculoskeletal pain: the question of evidence. Pain. 2020 Sep;161 Suppl 1:S95-S103. doi: 10.1097/j.pain.0000000000001881. PMID: 33090742. Cliniko free trial, click here! Shoulder Physio Online Course Connect with Jared and guests: Jared on Instagram: @‌shoulder_physio Jared on Twitter: @‌jaredpowell12 Rachelle on Twitter: @RachelleBuchbin Rachelle on google scholar Ian on google scholar See our Disclaimer here: The Shoulder Physio - Disclaimer

Start your free 30-day trial of Allie: https://www.allieclinics.com/Resources:https://www.cliniko.com/connected-apps/allie/ https://www.cliniko.com/blog/news/cliniko-2021-survey-results-part-1/https://www.cliniko.com/tools/cost-of-practitioner-leaving/https://www.cliniko.com/connected-apps/Unlock the future of healthcare with our latest Grow Your Clinic podcast episode, featuring Joel Friedlaender, founder of Cliniko. Ever wondered how artificial intelligence might transform your clinic's practices? Join us as Joel breaks down the real-world applications and challenges of generative AI tools in healthcare, pulling back the curtain on their potential benefits and significant pitfalls. From the intriguing yet flawed launch of Google Gemini (Bard) to the accuracy issues in AI-generated summaries, this episode promises to equip you with a nuanced understanding of AI's role in modern healthcare.Joel doesn't just stop at the tech talk; he dives into innovative leadership and recruitment strategies that have set Cliniko apart. Hear firsthand how offering flexible work hours and fostering a culture of autonomy and purpose can lead to exceptional employee retention and engagement. Joel shares invaluable insights into how his team at Cliniko thrives, offering a refreshing perspective on leadership that transcends traditional hierarchical structures. These strategies aren't just theoretical; they have real-world applications that can help you build a motivated and committed team.Then, we pivot to the promising realm of AI in telehealth and speech recognition. Imagine the possibilities of real-time subtitles for hearing-impaired patients or automated translation services. Joel offers a glimpse into the future, discussing how AI can handle tasks like patient follow-ups and off-hours calls. We also revisit the importance of team retention, exploring the substantial financial impact of losing valuable practitioners. From fostering friendships among remote team members to ethical marketing practices, Joel's journey with Cliniko is filled with lessons that can elevate your clinic's operations and team morale. Don't miss this chance to learn from a pioneer at the intersection of technology and healthcare.If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

Rehab Guru is a patient management software system used across the world by sole-practitioners, private practices, the NHS, and the UK Ministry of Defence. With tools for bookings, appointments. patient forms, exercise prescription, outcome measures, remote patient management, and more, clinicians can choose to either integrate it with existing software like Cliniko, or use Rehab Guru as the sole software system with all its components.  In this episode of The Sports Therapy Association Podcast, we are delighted to be joined by the founders of Rehab Guru, David Barrow & Simon Taylor. Together, they not only talk us through the comprehensive 'End-To-End Patient Management' features of Rehab Guru, but also discuss the importance & benefits in this digital age of ensuring the provision of optimum patient / client experience. Topics Discussed (with timestamps) 0:00 Intro 2:40 Welcome, David Barrow & Simon Taylor 3:35 How Therapy Expo has evolved since Rehab Guru first attended 5.46 How & why Rehab Guru was created  9:16 Rehab Guru Website: A Look At The Exercise Prescription 16:30 Remote Patient Monitoring 25:30 Is it expensive? 31:00 Patient Experience 33:20 Small Businsses Tools 35:00 Migration from other platforms 42:21 Safety & Data Protection 44:57 Rehab Guru on Social Media  46:30 Plans for the future 53:12 Discounts for Graduates and the STA   Useful Links: Rehab Guru Website Rehab Guru Instagram  Rehab Guru Facebook Our sincere thanks to David Barrow & Simon Taylor for giving up their time to be guests on the show! Want to join the live recordings? Episodes of the Sports Therapy Association podcast are recorded live every TUESDAY at 8pm on the Sports Therapy Association YOUTUBE CHANNEL. Everyone is welcome - you do not have to be an STA member! If you cannot join us live, be sure to subscribe to the 'Sports Therapy Association Podcast' on all popular podcast apps to be notified when new episodes are available. Please Support Our Podcast! If you appreciate what we do, please take a couple of minutes to leave us a rating & review on Apple Podcasts. It really does make all the difference in helping us reach out to a larger audience. iPhone users you can do this from your phone, Android users you will need to do it from iTunes. Questions? Email: matt@thesta.co.uk

This week is a rerun of another great episode, this time around with Kate Hunter in Episode 229. Kate made her podcast debut in this episode, where she shares her experiences and insights while working at Cliniko.  You'll hear Kate discuss how she got into working at Cliniko, where she interestingly started out as a photographer, as well as her insights into what it's like working in a fully-remote team. She explains why Cliniko is more open than the average workplace, how they leverage their remoteness, and how the pandemic rapidly changed things for the company. Kate also shares the results of Cliniko's Allied Health Survey, including key aspects she noticed.  Topics covered on rapid growth, working remotely, and Allied Health trends:  How the pandemic changed things and affected business growth, and why Cliniko is more open than the average workplace.  What it's like working with a fully remote team, handling an ever-expanding team, and leveraging their remoteness to their advantage.  Kate's key findings from the Cliniko survey, and the importance of making the results practical and easy to read.   Resources Mentioned   Survey results part 1: https://www.cliniko.com/blog/news/cliniko-2021-survey-results-part-1/  Survey results part 2: https://www.cliniko.com/blog/news/cliniko-2021-survey-results-part-2/   Connect with Cliniko and Kate  Visit Cliniko's Website    Follow Kate on Twitter   Connect with Kate on LinkedIn  Connect with Nacre Consulting:   Join the Accelerator Mastermind   Complete the Allied Health Biz Quiz   Let's connect on Instagram   Follow us on Facebook   Let's connect on LinkedIn   Join our Facebook Group online community   More about The Private Practice Made Perfect Show:   The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.   The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.   As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.   All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.  See omnystudio.com/listener for privacy information.

Tanya Grantham joins Megan to talk about scheduling appointments. Tanya has over 10 years of experience with her own practice and gives us excellent advice on how to deal with cancelations, how to be efficient during appointments, and what rules and regulations to put in place.   Learn more about Tanya Grantham: https://ahah.co.za/ Learn more about our Cliniko: https://www.cliniko.com/ Learn more about WiggleLess: https://wiggleless.com/ Learn more about Trello: https://trello.com/ To get access to the PDF 12 Free Ways click here: https://onlinepethealth.com/12freeways/ To learn about Onlinepethealth, watch a free webinar, or join any of our Facebook groups, click here: https://onlinepethealth.com/podcast

Carbon neutral – what does it mean and why should all businesses be moving towards it?  This week we're doing things a little differently and shifting our focus onto somewhere we all call home – the Earth.  Here to give us all the insights, tips and advice we need is Jason from Cliniko. His role is, as he describes it, “a little bit of everything”, and there couldn't be anyone more perfect to walk us through sustainability and all it entails.  First and foremost, Jason knows how intimidating it can seem for business owners to understand their carbon footprint and learn how to be more sustainable. What he's here to talk about is how every little bit counts, and that you can start from an individual perspective rather than an organisation-wide perspective at first.  Jason shares how to lead an organisation towards being carbon neutral, why he's so passionate about the topic, as well as the definitions behind carbon neutral and carbon footprint.  You'll also hear his experience leading the carbon-crusade at Cliniko – which included getting companies like Carbon Neutral on board to guide and support them to implement changes. Jason explores some interesting insights they discovered from an initial energy-use audit at Cliniko, revealing the highlights and lowlights across all team members. (The results will definitely shock you.)  For Cliniko users and beyond, you can discover all of Jason's findings in his blog post, Cliniko is now carbon neutral!  Remember: it's not all doom and gloom. If we all just make some changes (no matter how small they may be) we can save our Earth and keep her going for years to come. Find out more about global progress by heading to Global Goals.  See omnystudio.com/listener for privacy information.

Have you ever wished you could get a bird's-eye perspective on the allied health industry as a whole? Do you think about whether other business owners and practitioners are experiencing the same challenges as you? Sometimes, getting a fresh perspective on things can open our minds and hearts to new possibilities, and help us form new ideas on how to get past issues we face in our daily business lives. Making her podcast debut this week is Kate Hunter from Cliniko. Cliniko makes practice management software for clinics and allied health practitioners. This software includes telehealth, booking and scheduling, health records, finance management, business management, in addition to reporting and tracking. Kate first opens up by sharing how she got into working at Cliniko, having interestingly started out as a photographer. She then gives us an insight into what it's like working with a fully-remote team – a team that is constantly expanding and that involves many different continents, languages and lifestyles. You'll hear why Cliniko is more open than the average workplace, and how they leverage their remoteness to their advantage. We also discuss how the pandemic rapidly changed things for Cliniko, including the need to quickly incorporate telehealth into their software. What most of you will also love hearing about in this episode is Cliniko's massive allied health survey conducted in 2021. You'll hear the process of releasing the results including the importance of making it practical, functional and easy to read. Kate also walks you through some of the key results she noticed through this study. See omnystudio.com/listener for privacy information.

Getting patient reviews is one of the key challenges in improving a medical clinics' online reputation and increasing new patient conversion rates.      While unhappy patients are more self-motivated to have their frustrations heard and quick to make their feelings known, happy patients will usually need a slight nudge to share their positive experience with your practice.   Now we all know how important the patient reviews are, I'd like to show you some interesting stats here...   84 % of people trust online reviews as much as a personal recommendation.   Customers are more likely to spend 31% more on a business with “excellent” reviews.   Displaying at least 5 reviews can improve the conversion rates by as much as 270%.     In this podcast, I'm showing you the 8 simple & effective ways to generate at least 20 more 5 star reviews a month for your clinic.   Links mentioned in this episode:   Discovery call booking link  https://onlinemarketingfordoctors.com/discovery-call-booking/    Podcast #1: The Importance of Patient Reviews and 5 Steps to getting More Patient Reviews  https://onlinemarketingfordoctors.com/podcast/getting-more-patient-reviews/  Booking application recommendations:   Hit Appoint: http://www.hitappoint.com/   See More: https://www.setmore.com/   Cliniko: https://www.cliniko.com/   Schedule Once: https://www.scheduleonce.com/   Software automation recommendations:   Active Campaign: https://www.activecampaign.com/marketing-automation    Drip: https://www.drip.com   Keap: https://keap.com    Ontraport: https://ontraport.com    Go High Level https://gohighlevelsolution.com   Review sites where your practice might be reviewed: Google, Facebook, Realself, Rate MDs, True Local or Yelp.   Online reputation monitoring tool: https://www.google.com/alerts  If you want to know more about how to grow your practice, be sure to check out our other videos, including ‘8 Steps to Automate Your Marketing and Scale Your Practice Up!':  https://onlinemarketingfordoctors.com/automate-marketing/  

Cliniko founder Joel Friedlaender chats to Intercom's Dee Reddy about remote first working, how COVID-19 has accelerated change in health-tech and why robust data compliance practices are more important than ever.

This is a pretty special episode for us here at Talking HealthTech.  I don't have with me here today a guest, it's just me and you for the next little bit. That's because I got news so noteworthy, I reckon it deserves it's own episode.  So buckle in, and check it out. Back in December 2018, so not even 2 years ago, this podcast started to fill a need in the Australian healthtech industry - to have more conversations, to promote collaboration for a more efficient healthcare system and a healthier nation. We've had a number of guests on the show, ranging from entrepreneurs and startups, leading clinicians, investors, software engineers and decision makers, and even members of the Australian health department.  The positive response to the show has been beyond what I was expecting, and I'm super grateful for that.   So now it's time to kick it up a notch.  Over the months we've had a lot of people ask us to help connect people in the industry, and that's super rewarding, and we love that.  Rather than doing those on a transaction by transaction basis, we've thought long and hard on how to do it in a scalable way. So we are super pumped to launch our new offering to the industry:  Talking HealthTech is no longer just a podcast, it's where healthtech happens.  What is the big news? Talking HealthTech is now a membership community and online directory of all the technical providers making healthtech solutions, healthcare providers using healthtech solutions, and supporting services who are helping make sure those solutions are created, implemented and utilised in an optimal way. Think, like a “Glassdoor” or a “Trip Advisor”, or a “Compare the Market”, but for healthtech companies, and from the perspective of the Australian healthcare practitioner. We now have a brand new website, still at talkinghealthtech.com, which features the largest, most comprehensive, and engaging, online directory of healthtech providers, solutions and resources who are servicing Australian healthcare practitioners.    Doesn't the industry already have healthtech directories? Kind of.  I guess we kind of already had healthtech podcasts when I started this show as well...  But I looked for healthtech directories, and I just couldn't find anything close to what I think we need in this industry today.   Until now, we didn't have anywhere for all the stakeholders in Australian HealthTech - so the software vendors, device manufacturers, biotech companies, telehealth providers, patient apps, consultants, IT Support companies ALL of these different players - to go to a place, other than those companies own websites, to get an informed view on how those companies stack up against their peers.   Healthtech now has a home. A place to come back to.  A point of reference. Generally, so many of our buying decisions on a day to day now factor in online reviews.  We trust online reviews so much more than messaging than the company's websites.   So the new Talking HealthTech Directory is better than any other online healthtech directory you've seen.  It's way more engaging. But it's not just about reviews and comparing either - it's also been created as a lead generation tool for the companies who list themselves on the directory.  So, all of these doctors, physios, nurses, the end users of all these solutions; they are searching this directory looking for the right solution for their practice.  The site has been optimised to make it super easy for those end users to contact their preferred vendor for more information, or “get matched” to the right provider if they don't know who they are looking for.  When they fill out a get matched form, the lead gets presented to those companies listed under that category. Our website is really nice to navigate too. Stuff is laid out in a logical way, it's easy to ger around - hopefully you'll want to stay on there for a bit, explore the content, and find out more about a particular company, or just peruse it and learn something new in general.  We've separated it into 3 categories to start, with a number of sub categories under those: The Categories are Technology Providers, Supporting Services, and Healthcare Providers. The Technology Providers are the companies making solutions.  Stuff like software companies, medtech manufacturers and so on that are normally used by physicians, or sometimes patients directly.  Then you've got the supporting services, so things like virtual practice managers / virtual assistants, marketing companies, recruitment companies, financial institutions, industry associations, software etraineers, IT support companies, event organisers and so on - all the resources and tools as a healthtech vendor you need to lift your product, but also all the supporting tools that a practice needs as well.  Then last but not least we have healthcare providers - those are companies delivering healthcare to consumers using a method that's predominantly powered by technology. I'm thinking mainly telehealth providers offering healthcare to patients via telehealth, (different to the software companies who are creating solutions that are enabling doctors to deliver telehealth, these would be categorised as Technology Providers) .  Also in this category are things like medication delivery services, home testing kits - basically all those new ways to deliver healthcare that have been emerging, and now bursting onto the scene in a post COVID world.   What's also great is that the directory is kept up to date by those listed companies, not by us. That means that the data is going to be more current, more reliable and helpful, because we have the entire industry working on it, not just the Talking HealthTech team keeping it up to date when we have time - I always find when I look at other directories I wonder how current the information actually is, especially if there are no reviews or indicators to say how long ago it was actually created. We also verify listings as well - so if you see a blue verified tick next to a listing, it means that company has submitted their listing to be verified, and so we've checked over it against some criteria.  So not only have we've said it looks current to us, but it also passes the “sniff test” of being a legitimate organisation offering a product worth exploring.  Now, by no means is that a quality guarantee or anything, but it's something you can hang your hat on when decided on a solution to say - hey, these guys probably aren't super dodgy if they have the verified stamp on it.  So that just gives you some extra confidence when you're exploring the site. We also have a pretty neat compare tool on the directory as well, which you won't find anywhere else.  Do you want to see how you stack up against your competitors?  OR what about that age old question - you know, compare MedicalDirector and BestPractice, HealthEngine and HotDoc?  Cliniko and Coreplus, Epic and Cerner... you know that kind of stuff.  So now you can put two, or more actually, of these solutions side by side to then see their information, their rating score, their number of likes they have, what they specialise in, and so on.  So go check it out. What's cool is if you're a healthtech company, your solution might already be on the directory ready for you to claim - so even though all the directory listings are managed by those companies, we have created over 300 company profiles on the directory in all different kinds of categories with some basic information already completed, so you can just click a button to claim your listing, and away you go you can keep updating it and build it out and make it pretty.  You can change the category and subcategories you're currently in, or add more, adjust the description or the image whatever.   By the way it's all free to use too - did I mention that?  So companies can list themselves for free, and end users can search solutions for free.  As an individual you don't even need to register an account, you can just start perusing.  You do need to create an account to write a review or like a listing though. Companies can choose to pay for a higher level of membership to help make their listing more comprehensive, and there are different tiers of plans available to suit companies of all sizes.  It's all self serve so go check out the join page for more information. This is a directory you can actually learn from as well - it's not just phone numbers and website urls, that's pointless.  It has reviews on there from real people, like yourself, who are using these products or engaging with them.  Until now the only way you could get a “review” for most digital health companies is ask your network - you might be lucky and have access to a large network, or you might just have a colleague down the road that you ask.  There's no sense or order about it; it's so subjective.  Sure, there is no right or wrong answer on which solution is “better”, but like every decision in life, to make a good decision, you need to be informed.  Just asking a mate what they reckon isn't being informed - it's helpful, and still do that, but also use our directory as well as part of your buying process for all healthtech solutions.   We also include companies who support the industry - so not just those making solutions like the tech vendors, but also the supporting services, so things like virtual practice managers, digital marketing companies, recruitment firms, financial services, all those companies who either might have a dedicated focus on health but don't make software or hardware, or they might work in other industries and health is just one of those.  Healthtech is one of those terms that gets people all excited about what it means and what it isn't - and that's fine, but for us, for me, I just want all the resources that an Australian practitioner needs that relate to technology and healthcare, in one place, so they can get one with running a better practice and delivering better patient outcomes.  And that's what we do. What is great as well, is the Talking HealthTech directory is managed and run by people who actually care about the healthtech industry in Australia - we've worked in it our whole lives, we know what it's like trying to find this information out yourselves.  If I had this resource 5 years ago, my job as a GM of a healthtech company would have been way easier.  I'm sure there are many practitioners, investors and others who would appreciate this info as well. What else is on the new website? Launching this new site, there is more than a directory on there now too - The podcast section has been overhauled, should be easier to navigate, more smart tags and categories being built out.  We're also making our show notes more comprehensive on future episodes to make sure you get even more out of those conversations we have with key players in the industry.  Then we have the Glossary; we have been building out all the rich content that comes from the conversations with guests on the podcasts, and that is a continual work in progress.  If you need to know what a healthtech term is - look on the Talking HealthTech glossary.  If it's not there, let us know and we will add it.  We want the glossary to be an interactive tool that we as industry learn from, and share with each other - again it's all bringing it back to that collaboration piece, making the information that everyone needs, accessible so we can make better solutions for healthcare providers.   So, like I said, if you're looking to get listed on the directory - you might already be there, so you should go claim your listing now so you can fill it out.  If you're not, then create a profile, and choose a plan. You can go with the free option and that gives you all the minimum requirements you need to be listed on the website.  You can upgrade it to either our lite, basic or professional plans - each plan gives you more to do with your directory.  So the Lite plan gives you an extra couple of sub categories to list in - for example if you do both practice management system and online appointments, maybe you want to list in both areas.   We also have a concept of Sub Accounts too - so as a free member, you get the one listing, but lewts say you make a few products - like the company I work at now MetaOptima, we make the MoleScope, and DermEngine.  But I also want our company name MetaOptima to be well positioned as well.  MetaOptima has invested in a professional plan on Talking HealthTech, as this gives MetaOptima multiple sub accounts to use all for that one membership.  We can create up to 5 sub accounts under our main account, so now there is a listing for MetaOptima, DermEngine and MoleScope, all searchable on the directory in their own categories.  So if you have multiple offerings, we got you covered there. How do the company account pricing options work? The higher the plan you choose, the higher your priority is in search rankings, and in lead matching.  So if you're a free member, you will show up after our paid members on the directory.  Also say for example you're a telehealth provider, and a doctor submits a get matched form to be matched with the best telehealth providers in Australia; our lead match form only sends to the top 5 to avoid everyone getting spammed, so if there are 5 paying members ahead of your free account, they will get presented before the free one.  So it's worth investing that little bit more out of the marketing budget each month to maintain a paid directory listing - besides you're killing a few birds with one stone, as we have spent a lot of time optimising listings for SEO and making your brand more prominent on search results.  We know Google likes lots of backlinks and reliable resources when it comes to presenting brands up in searches, so by listing on the directory you're probably putting yourself in a much better position when it comes to the google gods in search results.  If you're a free option, you also can't reply to reviews and get likes on your profile.  You can still get reviews though, but often is much nicer to have the ability to respond to reviews to show how responsive you are and how much you care.  Also we find people are more likely to just “like” something because they aren't in the mood to invest the extra minute to write a quick review - that's ok, so make sure you're on a lite listing if you want to add those extra engagement items. As a special offer to our early adopters - we're offering a stupid discount that I will probably regret and never do again.  For the first 50 members who join, they can use the promo code 50GET50 to get 50% off their listing.  That's huge.  So make sure you use the promo code 50GET50 to get 50% off your listing when you sign up for a paid account on the Talking HealthTech directory. So what's on the horizon for the Talking HealthTech website, what next?  It doesn't stop here, we already have a bunch of new offerings and initiatives we are working on in the background.  We want this to be the most engaging, collaborative and creative tool available to our industry.  This isn't just a website, it's not just a podcast, it's where healthtech happens.  There are lots of exciting things to come in the months ahead, so jump on board now to be part of the ride. We also make changes and want to adapt based on what you think as well - so give feedback, tell us what you like, what you don't like, share it with friends, and write nice things about us so we can continue to grow and offer more things to more people. So what should you do now? Search for your company, because it might already be listed! We tried our best with them but some will have incomplete data, or a vague short description, so definitely check it out to see if you're already on the directory and claim your listing.  If you're not there, no dramas, it is easy to get listed for free. If you want to go with a more comprehensive listing, then take a paid account, and remember to use the promo code 50GET50 to get 50% off - but be quick because that offer is limited to the first 50 paid accounts only. If you don't have a service to list and you just want to explore all the resources and solutions available in Australia, then jump on now and have a look. In your day to day - say you're a GP and you need tech support. Or a billing solution. Or a vision for a way that tech is integrated in your practice. Our members can help. Come to Talking HealthTech, look at reviews, services offered, and reach out to them all on the platform.  If that sounds like something you would find handy, or know a doctor who would find it useful, check it out, and share it with your colleagues. Aussie healthtech now has a common meeting ground.  Go check it out now.  Talking HealthTech, where healthtech happens.  

Using Physitrack and Cliniko for our practice management software is evolving! Rolling with the punches!

Joel Friedleander is the founder of Cliniko, which is practice management software used by more than 30,000 people in over 70 countries.  Joel has a software development background, and started Cliniko with his wife who is an osteopath back in 2010. As many organisations around the world grapple with the concepts of adapting to remote work due to social distancing, Cliniko has been doing it for over 10 years - with an entirely remote team spanned across the globe.  This is no ordinary podcast episode, this was the first Talking HealthTech Livestream Webinar recorded to an audience who not only listened to what Joel had to say, but also engaged with polls, chat, and even a few came ‘on stage' and spoke with Joel directly about some important topics.   In this episode you will learn about the history of Cliniko, the company culture, and how they break some of the corporate norms you might see in other organisations. Pete and Joel also delve into the challenges of social isolation due to COVID-19, and how Cliniko has adapted to the environment. Joel gives some useful tips for working from home, teleconsulting and other productivity hacks to be your best during these challenging times.

In this episode, we talk about the power of practice management software, specifically Cliniko, and how it is changing the way Allied Health services are being delivered today. We pick the brains of none other than the Founder and CEO of Cliniko, Joel Friedlaender, to help us see the benefits we can take advantage of by using this innovative practice management software such as increased online bookings and decreased no-shows, useful data management and report production, and many more. Cliniko is a safe, secure and reliable allied health practice management software that takes care of your practice’s data management. It allows you to access your data anytime and anywhere in the world and, most importantly, it is trusted in over 95 countries worldwide. Episode Highlights: The benefits of meeting up with your remote team face to face which Cliniko did in November 2018. Most recent updates on Cliniko. Business reports that Cliniko users can take advantage of using their software. Experimenting on advertising to broaden your reach. Cliniko’s compliance on data management in privacy laws in many countries, including GDPR in Europe. Joel’s advice for businesses who continue to work with pen and paper files. The latest on My Health Record and how Cliniko fits into that. The latest on integrating the use of payment gateways for Medicare. Trends, behaviours, and questions of Australian Cliniko users on optimizing Cliniko. Joel’s thoughts on competition between businesses, especially in Allied Health. Positive and negative trends that Joel is seeing in the Allied Health Industry regarding software and technology. How to improve your security and the passwords you use. Cliniko’s biggest projects for 2019. Latest on NDIS on Cliniko’s perspective. Cliniko’s goal in supporting clients and developing their software. Useful Links Cliniko Website Cliniko Facebook Cliniko Twitter

This week, we sit down with Hagen Dittmer to talk about Cliniconnect and how their add-on apps can help you maximize your Cliniko experience. We also talk about data migration, the benefits of using cloud services and the various opportunities with practice management software.If you’re already using a practice management software or still in the process of making that transition, this episode will help you out.QUOTES FROM THIS EPISODE“When you’re considering a practice management software, find one that does what it does really well and don’t have unrealistic expectations of one software to be the magic bullet. Find something that has the capacity to build out a full stack of what might suit your clinic.”MENTIONSGrow My Clinic online courseCliniconnectClinikoSHOW NOTES[0:00:51.1] What is Cliniconnect?[0:04:52.8] Opportunities with practice management software[0:08:38.5] Reasons to switch from one PMS to another[0:11:20.5] Investments for your PMS[0:12:09.5] Why it’s a good idea to invest in cloud systems[0:14:17.7] Learn more about CliniconnectIf you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

Today in the podcast we talk with Madeline Avci, an occupational therapist and founder of Jump Up for Kids. Jump Up for Kids is a specialised child-centered development service that supports children through their programs, Jump Up Therapy and Jump Up Outdoors. Jump Up Therapy is Occupational Therapy that provides support, knowledge, skills, and abilities to parents and children in a positive and strengths-focused way for the management of their future development. Jump Up Outdoors offers fun, exciting and imaginative outdoor play opportunities for children with a focus on the development of the whole child. What is covered in this episode: Humble beginnings of her private practice People working with and helping Madeline run her business Description and benefits of OT outdoor play through the Jump Up Outdoor Program The beauty of the natural environment and its effect on kids development and learning Interest coming from different people and sectors and partnering with them Learnings over the years about finding, training and retaining great teammates and how a strengths-based approach has worked well for them The expertise of the Jump Up team Madeline’s work week and how she juggles clinical, management, marketing, and other business priorities Madeline’s proudest business moments Plans for Jump Up Kids Therapy and Outdoors in the next 2-3 years Discussion of Cliniko, a practice management software, and how it helps their business Preparation for NDIS Cathy’s recommendation for a practice management software Madeline’s thoughts on matching childhood development and health with activities to help children grow Links: Website - Jump Up for Kids Facebook - Jump Up For Kids Linked In - Madeline AvciSee omnystudio.com/listener for privacy information.

Joel Friedlaender, founder of Cliniko, joins us this week for another episode of the Grow My Clinic podcastHe’s going to be talking about his personal journey towards creating Cliniko, the advantages of doing remote work and having a remote team, and some new features Cliniko will be having in the future.We hope you enjoy this episode!QUOTES FROM THIS EPISODE“One of the fascinating things about Cliniko is that it is so user-driven and user-based; there’s a strong community there and you seem to be very responsive. And that probably speaks to the type of company that you’ve built.”“Every company has a different context. You can try to copy how another company behaves, but they have different customers, different size, different origins - whatever it might be, there’s a whole bunch of constraints and reasons that impact how that company behaves.”“If I look worldwide, we get hundreds of applicants everytime we offer a job.”“Transparency and being open and honest with you clients wins everytime. When you’re trying to protect and hide things from a clinic point of view, clients can sniff a rat a mile away. Sowing that transparency means you get the quality of clients and essentially a raving fan network.”MENTIONSGrow My Clinic online courseClinikoCliniko’s Community SiteSHOW NOTES[0:00:29.6] Joel let’s us in on what Cliniko is[0:01:27.5] The reason for creating Cliniko[0:02:45.1] Joel’s vision of Cliniko[0:04:13.4] The effect of being transparent to your customers, even when things go wrong[0:06:17.7] Why Joel and his team work at their own time[0:07:38.3] Joel talks about working remotely and their rules around taking vacations and holidays[0:08:36.1] Joel talks about some of the advantages in doing remote work[0:10:45.2] Has anyone ever abused the benefits of their unlimited annual leave?[0:12:58.0] The benefits of trusting your team to do good work without your supervision[0:16:28.5] Problems clinic owners usually wrestle with that Cliniko solves[0:18:30.8] Joel talks about Cliniko reports and why they’re enough[0:20:02.1] Future plans for Cliniko[0:22:40.7] Cliniko’s plans to integrate with other apps[0:24:45.4] How the best Cliniko users use Cliniko’s features to their full potential[0:25:54.3] Password management tools Joel and Jack uses[0:26:08.5] How Joel manages both client work and leading his team[0:27:08.2] How Joel keeps in touch with his remote team[0:28:16.0] Learn more about ClinikoIf you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

This week’s super intelligent and talented guest is the founding CEO of Cliniko, Joel Friedlaender. Joel has a background in software development and has been introduced to private practice by his partner. His partner is an Osteopath and was becoming increasingly frustrated with the practice management software options available. She suggested to Joel that he spend a few months creating some practice management software. Jump forward to now, 7 years later where Joel is working on Cliniko full-time with a team of 25. Joel is making leaps and bounds in the transformation of an all-inclusive practice management software and running a successful business. This chat will certainly teach you something about the tech space and the future of practice management software. We also get to talking about: How the plan has changed from a tool for appointments and notes The dream of a one-stop-shop for practice management software, what that looks like and where Cliniko stands How he prioritizes important feature development Cliniko as a responsive software and what this means What feedback Joel and his team are receiving – the good and the bad Cliniko’s current strengths – reliability, customer service and more Changes to customer service and what this means for the end user Cyber security and what it means for practice management What you should be focused on when it comes to cyber security Managing teams and how he does it – communication, management, productivity, applications, etc. The no management model – how does this work? His dislike of processes and how this works when you’re running a business and a team of 25 Management dashboards and how this is going to help the budding entrepreneur private practitioner What practice management is going to look like in 5 years’ time Big data 101 – a crash course Cliniko transparency – the scoop on what is coming up for the business His advice for those paper file lovers! See omnystudio.com/listener for privacy information.