The NOT an MSP Show

In this episode, we'll discuss how to structure your MSP for maximum scalability. We'll cover the key principles of scalability, including standardization, automation, and delegation. We'll also explore the importance of building a strong team and developing effective management systems to ensure that your MSP can grow and thrive over time. Whether you're just starting out or looking to take your MSP to the next level, this episode will provide valuable insights and practical tips for maximizing your scalability.

In this episode, we'll share some creative and effective ways to spend $1000 on marketing. We understand that it can be challenging to know where to start when it comes to improving your marketing strategy, but we're here to help. We'll give you real-life examples and actionable insights. So, grab a notepad, sit back, and get ready to learn some game-changing marketing strategies that will help you reach your target audience and grow your MSP.

You got questions.....we got answers. Bring your most burning questions to this week's show.

In this week's show, we'll continue the discussion about a strategy to "up-serve" your clients without being pushy. Discover the secrets to increasing your average sale and providing additional value to your customers. Join us LIVE, and learn how to expertly upsell "up-serve" your clients for a successful and profitable business!

Want to boost your MSP revenue this year without having to add a single new client? In this week's show, we'll discuss an epic strategy to "up-serve" your clients without being pushy. Discover the secrets to increasing your average sale and providing additional value to your customers. Join us LIVE, and learn how to expertly upsell "up-serve" your clients for a successful and profitable business!

AI adoption is a hot topic. Here's how it can impact your MSP business and IT environments around the globe.Join Pete, Scott, Richard, and Andrew for an insightful conversation about the use cases of AI and some forward-thinking ideas to accelerate your IT business.

Ask us anything -Marketing, Sales, Pricing, Packaging, People, Service Delivery, Mindset, and more - and we'll give you our honest and informed answers. So, let's get the conversation started!

Are you tired of avoiding difficult conversations with clients? Learn the strategies and techniques to tackle tough topics head on in this week's episode. Say goodbye to uncomfortable silences and hello to successful and productive client interactions!

Ditch the traditional goal setting mentality and try something that actually works. In this episode, we'll show you how to set systems and take action to achieve your dreams without the pressure of rigid goals.

Wow, can you believe it! We'll take a look back at the highlights and takeaways of 2022. AND, we'll put on our prognosticator's hat and predict the top trends, habits and outcomes we think will shake out in 2023.

Although the world has adjusted to a new normal, the effects are still impacting business operations around the globe. While the pandemic introduced new obstacles for companies of all shapes and sizes, there are ways to take lessons learned over the last 2 years and incorporate them into a strategic business plan for 2023 and beyond. With this in mind, the guys will outline steps you can use to start planning for success this year and for years to come.

The finest customer experience does not require extravagant spending. Over time, a lack of cost-effectiveness can stunt the expansion of your MSP, or worse, put you out of business all together.Cutting costs does not imply sacrificing quality. It is the sweet spot where you can deliver a better experience without reducing resources by increasing the efficiency of the already available resources.How can client support costs be decreased without sacrificing a high level of service? Join us on this week's show as we share some practical and creative ways to turn your Help Desk into the unique differentiator for your MSP.

Whether you run a nimble MSP, or a chain of locations across multiple industries, knowing how to maximize your customer lifetime value will help your team boost income by investing in the clients who are most likely to generate profits over the long term.Join Pete, Scott, Andrew and Richard as they discuss tried-and-true, profitable tactics to maximize customer lifetime value. But first they talk about what it is, why it's important, and how to calculate it. 

The relationships you make with suppliers and vendors are important as an MSP. Working with people you trust, who trust you, and who will stand with you when times are tough is what we all desire. But where do you look for those vendors?The solution is that you create them, not find them. After years of being on both sides of this equation, we'll talk about some relationship-killing traits you'll want to avoid—and a few positive lessons they can teach in turn.

Buckle your chin straps for this episode.  We're about to delve deeper into the topic and possibly ruffle some MSP feathers in the process.Lead gen failures are partially the fault of MSPs.MSPs who want "more blogs," "more advertising money," and "more more more" of unsuccessful strategies are worsening the situation. More garbage is still just rubbish, you know.Oh, "that salesman was awful", "the vendor didn't deliver," "that outsourced marketing firm was complete trash!"Does any of this sound familiar? We're gonna' break this all down and much more this week.

In this episode, our geeks talked about:✅ 5 strategies to start right now to prepare your business for the next recessionAnd MUCH MORE!

In this episode, our geeks talked about:✅   An MSP wins 4 new clients from his YouTube channel in the first 7 days!✅   Another MSP got a lead for a 30-person company from his TikTok videos ✅   Should you have a dress code for onsite visits?✅   How should I prioritize hiring a my first employee or getting a new office space?✅   Should I do Live Streaming?✅   A quick tip for creating unique content✅   What are you tips for targeting legal and accountant prospects?✅   Should MSPs have ISO 270001 or similar certifications?And MUCH MORE!

In this episode, our geeks talked about: The need for speed: Why being able to rapidly adapt is essential for MSPs Being prepared for anything: How having a robust plan B can help your MSP survive and thrive Knowing your customer: The importance of understanding your target market New technology and tools to keep MSP Business nimble and flexible Outsourcing and building a team of experts: How to assemble the right team to support your MSP goals Importance of marketing And MUCH MORE! Links and Resources:https://my.orangenomad.com/linkedin-advantage Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks talked about: How do we become better with productivity as MSP?  The benefits of productivity  Getting Things Done method (GTD) by Dave Allen How to stop procrastinating and be organized Maximizing the value of time and establishing workflow The geeks talked about their own productivity techniques: calendar organizations, to-do-list, and tools for improving productivity. It's okay to make mistakes And SO MUCH MORE! Links:https://my.orangenomad.com/linkedin-advantage https://gettingthingsdone.com/ Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

In this episode, we're with Andrew Moon - the Linkedin Marketing Guru and he shares the benefits of Live Streaming and you'll learn: Live streaming is becoming a popular way for businesses to connect with customers and share information in real-time.  MSPs can benefit from live streaming by providing customers with demonstrations of products and services, sharing news and updates, and hosting Q&A sessions.  Live streaming can help MSPs build trust with customers and create a more personal connection.  Live streaming can also help MSPs reach a larger audience and generate new leads And MORE! Links:https://my.orangenomad.com/linkedin-advantage Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks are joined by Andrew Moon and dived into the following topics: Variety of ways to grow an email list Capturing leads and turn into clients Lead generation Using CRM Do you really need to pay for customer conversion? Conversion funnels The LinkedIn Advantage Pop-up builder in a website strategy And MUCH MORE! Links:https://my.orangenomad.com/linkedin-advantage https://www.activecampaign.com/Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks dive into the following topics: The challenge of starting own MSP without money Making time for the work that matters How to delegate all the tasks you don't like and focus Using time tools to boost productivity And MUCH MORE! Links:Giftologyhttps://pomofocus.io/ Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

Ever feel like you just can't get enough? Wish you could ask the geeks anything you want and get the answer? This is an episode where they'll be answering as many questions as they can.Links and Resources mentioned:Who by Geoff SmartRichard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks dive into the following topics: Some large MSPs do keep buying small providers and some do not Each situation needs to be evaluated on its own merits, taking into account a variety of factors including the size and scope of the two businesses, the products and services they offer, and the markets they serve. In some cases, it can make sense for a big vendor to buy a small vendor in order Pros and cons of buying small vendors Best PSA tool How it is important that you are culturally fit for the vendor you choose And MUCH MORE! Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks dive into the following topics: Importance of PR Marketing The geeks talk about how they use PR on their MSP business Working with an external PR agency How can you measure the effectiveness of PR marketing Building network and public speaking engagement strategies What are the most effective PR marketing strategies? How much should you be spending on PR marketing? How can PR be used to generate leads? Importance of putting a timeline on using PR marketing And MUCH MORE! Does PR Marketing work? The answer is yes! PR Marketing works when you have the right strategy and the right team behind it.⁣⁣Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks dive into the following topics: Pros and cons of working with an external cybersecurity firm How to choose the best cybersecurity partner for MSP business? Difference between cybersecurity in larger and smaller MSPs Protect MSP business from cyberattacks and data breaches The geeks shared their insights about the importance of partnering with external cybersecurity firm And MUCH MORE! MSPs should consider working with an external cybersecurity firm to protect their clients from cyberthreats. By doing so, MSPs can provide an extra layer of security for their clients and ensure that their data is safe. Tune in to find out more!Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks dive into the following topics: The role of a dispatcher and scheduler The benefits of having a Scheduler/Dispatcher Qualities to look for when hiring a Scheduler/Dispatcher How and when do you know if you need to hire Scheduler and dispatcher Should you hire a techie or non-techie guy for a dispatcher? Providing a better customer experience And MUCH MORE! A scheduler and dispatcher can help manage your MSP business by helping to keep track of appointments and managing resources. They can also help to keep your team organized and on track. Tune in to find out more!Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks dive into the following topics: The cost of the acquisition The geeks shared their experiences in selling their MSPs What to consider when buying MSP MSP evaluation Buying and selling process Ways to buy MSP aside from cashout Importance of sellers and buyers relationship Building leads tips The computations… more about numbers ROI on the aquisitions And so MUCH MORE! Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks dive into the following topics: pros and cons of running MSP remotely Tips and tricks in running MSP business remotely The geeks shared their work-from-home experience Building relationships and managing remote teams Workflow and processes Maintaining work culture in a work from home setup The struggles of running MSP remotely Communication and teamwork is the key And MUCH MORE! Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks dive into the following topics: How to get your vendors to work with you and not against you Building relationship between vendors and MSPs How can small MSP compete against the bigger vendors, bigger distributors, bigger competitors Solving vendor management challenges Reducing risks Geeks answer questions about vendor space And MUCH MORE! Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks dive into the following topics: When should you hire a salesperson for your MSP business? Challenges in managing salesperson Hiring salesperson for the right reasons Experiences on sales process and sales team as an MSP Overview of the benefits and responsibilities of a salesperson Salesperson vs Sales process Sales tools What qualities to look for in a salesperson Experiences on rewarding your salesperson on performance based Outsourcing salesperson for MSP And MUCH MORE! Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks dive into the following topics: Benefits of hiring VAs Outsourcing VAs What you can use a VA for Importance of having VAs on different tasks and niches Having a successful business can't be done alone When is the right time to hire VA? Billing/invoice process Building trust and working relationships with VAs And MUCH MORE! Links and Resources:Upwork.comOnlinejobs.phRichard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks dive into the following topics: Payment terms and any particular tactics that work well for MSPs The geeks shared some of their experiences on how their clients pay their invoices and their terms Simplifying billing process for customers How to ensure clients are paying up-front Handling accounts receivable Cash before delivery terms Payment process for clients with large and small projects Handling extending credit properly Invoice factoring And MUCH MORE! Links and Resources:Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks dive into the following topics: What are Print ads and traditional marketing? Is a traditional print newsletter/brochure is effective than a digital newsletter? Why Traditional print marketing is still one of the most effective ways to reach the target market Email marketing and its way to get your message across quickly The importance of proper marketing attribution Writing book to build authority Some effective tips and experience using traditional print marketing And MUCH MORE! Links and Resources:Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/Our Youtube Channel: https://www.youtube.com/c/TheTechTribe/videos 

In this episode, our geeks dive into the following topics: How content marketing changed over the years Measuring success and analytics Content loops Some tools and “superpowers” geeks use to create and manage content Content curation Where to place content on the scale of techie detail 4MAT System How important it is to level up the creative part of content marketing in the IT world and entertainment and originality? And MUCH MORE! Links and Resources:https://www.agorapulse.com/https://meetedgar.com/ https://feedly.com/ https://www.canva.com/Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

Some of the best tech stacks that you should be having as an MSPIn today's episode, the geeks talk about tech stacks. While some of us in the MSP haven't heard of this term and can't tell what it means, tech stacks still remain a key part in the alignment of clients and ensuring a flawless service provision. Tune in as the geeks share the tips and tricks on picking the best tech stacks and learn about what categories and MSP you should be making sure you've got coverage. They also dive into mentioning some of the best vendors they see when we work with MSPs. Key topics discussed:  Per device and per user general stuff you need to supply as an MSP The next generation of combined RMM and PSA tools. Some of the great Microsoft tools you need My Key for Password management How is cyber awareness training important? How do you afford all these tech stacks? How to minimize the number of vendors you have. Picking the right tool for your business. Enforcing new tools on existing customers   Best in breed vs. the culture of the supplier you're working with. Preselling new products to clients Cloud file backup tools Mobile app/device management multi-factor authentication tools Email antivirus, antispam, and filtering tools DNS and SSL management tools Unusual adds to the tech stacks Links and Resources:Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

In this week's episode, The Geeks answer the question, “How the heck do I package and price my MSP plans?”. The Geeks discuss the different ways that you can plan, package, and sell your MSP services. In addition, they discuss the benefits of creating a three-package option and the appeal of the “middle of the road” package” to increase sales.The Geeks also discuss the importance of identifying your core services in each package and bumping up the price with premium services that suit the client's needs. The Geeks also discuss the pros and cons of offering 24/7 MSP support. This is a must-have service for certain clients but poses difficulties to MSP businesses regarding staff availability and pay regulations.They discuss remote and on-site MSP support and whether to include these services within packages. In addition, they discuss the benefits of including an on-site business as a part of packaged services. This can be a bi-weekly, monthly, or quarterly visit to the site, allowing direct communication with clients. Listen to this week's episode to learn everything there is to know about creating an MSP package, pricing, and the benefits of providing extra services to premium clients. Key points discussed: The three-package techniques, the good, better, and best option for clients. The importance of clear and concise service packages. Challenges when working with small businesses and how to meet their MSP needs and budget. When to sell individual services to clients. The different requirements of clients and how to meet their needs. The importance of deciding the “must-have” services to include in each package. Remote and on-site services and how to decide which to use. Payment plans and subscriptions.  When to offer 24/7 support services. The pros and cons of 24/7 services. Links and Resources:Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

In this week's episode, the geeks ask how MSPs can keep up with the Rapidly Changing Security World?  They delve into the most up-and-coming services available and the most recent developments within the MSP industry. They also discuss various hacks that have taken place in the last year, most famously GoDaddy and Huntress, how communication is vital when facing security issues, how open and honest conversations gain client trust, the concept of cyber protection and how consolidating down is becoming increasingly popular amongst MSPs. They discuss how consolidating services down to one vendor or company is beneficial financially and in terms of security. Listen to this episode to learn about everything you need to know about the challenges facing MSPs and how communication is key to overcoming them.  Key changes and up and coming tech within the MSP industry How communication plays a key role in the relationship between MSPs and vendors. The importance of owning up to your mistakes and being honest. The most shocking security hacks of 2021. How to know when to build a security team in-house, or create an outside partnership. Consolidating down your security team and the benefits of doing this. The importance of effective client communication The best web filtering tools and vendors The best mail security tools and vendors The importance of a contractual agreement with clients, and having documented T&Cs Links and Resources:Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

In this episode, Nigel, Scott, and Pete talk all about video marketing. Our geeks detail how they use it, why they use it, what works, what doesn't, and if video marketing is really worth it for MSPs. Scott shares his real-life (and very recent) experience with video marketing and Pete offers his perspective after nearly doubling his viewership. Guest Tom Lawrence reveals his journey with video marketing and public speaking through online videos, while Nigel reflects on his early days of creating short welcome videos for new members of the Tech Tribe. Listen as the Tech Tribe offers advice for gaining on-camera confidence, putting a human face to your brand, and creating content that creates tangible attributions to your business. Episode Highlights:  Does video marketing work? How to get a direct return from your videos Why it's important to just start making videos How to come up with your video topics Tips for gaining confidence in front of the camera What equipment is needed for video marketing Why you should focus on the craft, not the tools Why consistency and patience pays off How to navigate the platforms your videos are on The benefits of sending personalized videos to your clients Links and Resources:Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

For this episode, Nigel, Pete, and Scott are joined once again by tech expert and leader of Uptime Solutions, Jason Kemsley. This week, the Tech Tribe discusses the Hot Topic of productivity. They highlight their own approaches to fighting distractions, pressure, energy slumps, and time-wasting. The Tech Tribe emphasizes that everyone has their own journey with their productivity practices and offers advice on building habits and provides options you can try yourself. From automation tools and time-keeping apps to nutrition and meditation, there is a wide range of ways to improve your productivity which will allow you more time to focus on the central goals of your business- getting new clients and keeping your existing ones. Episode Highlights:  How time-blocking can keep you on track Why discipline matters so much How to get rid of the small distractions Why instant gratification may play a role in time-management How mindfulness can impact your life and business Mediation practices and how to start them The importance of trusting your team The role diet and nutrition plays How the pressure of social media can impact your productivity for the worse Leading by example with healthy productivity practices Why your productivity practices will continually grow and change Links and Resources:Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/ 

In this week's episode, the geeks are joined by Jason, who is a tech expert and the leader of Uptime Solutions. The Tech Tribe discuss this week's Hot Top – dealing with difficult conversations or situations at work. They share and discuss their experiences with handling client disputes, complaints and receiving abuse from clients. The Tech Tribe approach each situation with diplomacy, while still putting their staff's, and their own, mental health first. They discuss how to set boundaries with clients, how to be firm yet professional, and how to practice excellent conflict resolution. They also discuss how to make a smooth transition when a client is leaving your services for another business, and how to not let it affect your ego. Listen to this episode to learn how to focus while at work with the help of focus rooms, and how to have a healthy work/life balance. Episode Highlights: How to handle difficult conversations How to create healthy boundaries with clients How to practice effective conflict resolution How to know when it's time to let a client go How to have a smooth client transition Partnerships, and the importance of a clear deal The benefits of focus sessions The importance of a work/life balance LinksOur Youtube Channel Facebook LinkedIn FREE BOOK! Richard's Stuff: ✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/ Pete's Stuff: ✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc... Scott's Stuff: ✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76 Nigel's Stuff: ✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

In this episode, our geeks are joined by Jason, who is a tech expert and the leader of Uptime Solutions. The Tech Tribe discusses the newest updates within the tech world and chat about their personal experience everything there is to know about hiring, leading, and managing techs within their MSP businesses. They discuss the benefits of positive reinforcement in the workplace, and how performance reviews for both employees and management can be key to a successful, and positive work environment. The Tech Tribe update you on the newest headlines including, the recent changes to the Microsoft 365 package which allows a monthly payment subscription - but with a catch, the Windows 11 update rollout which is coming sooner than expected, and Huntress's statement on the shocking recent security hack they experienced. Join The Tech Tribe in this episode to learn everything there is to know about managing tech employees and how to succeed as a manager.Episode Highlights: The pros and cons of the Microsoft 365 subscription changes Huntress's statement on their recent security hack How to release a professional statement after a hack Hiring, leading, and managing tech employees The benefit of positive reinforcement How to handle appraisals and performance reviews The importance of employee feedback Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

In this episode, our geeks discuss the newest updates within the tech world and chat about their personal experience selling services to their clients, and how to avoid being a “slimy salesperson”. The Tech Tribe discusses the new rules and regulations that have been put in place in the US for MSP businesses, and how this can be a positive change for both business owners and clients. The Tech Tribe delves into their sales experience within MSP businesses, and how to execute a great sales pitch for clients. They also cover the difficulties when approaching customers with sales pitches, and the benefits of providing yearly packages to encourage clients to upgrade their services in a way that is easy to convey. The Tech Tribe have you covered with all the information you need to be a great salesperson and make positive long-term relationships with clients.Episode Highlights: The new rules and regulations for MSP businesses in the US How regulations can benefit MSP businesses and their clients The non-slimy sales process for selling MSP services How to make a successful sales pitch to clients How to pitch add-on services that will benefit your client's security How to handle client ghosting The benefits of email marketing Links:Our Youtube Channel Facebook LinkedIn FREE BOOK! Richard's Stuff: ✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/ Pete's Stuff: ✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc... Scott's Stuff: ✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76 Nigel's Stuff: ✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

In this episode, our geeks discuss current the newest updates within the tech world and chat about their personal experience with outsourcing services for their MSPs. They discuss the free version of Microsoft Defender which is now available with the Business Premium Package. They also discuss the Metaverse, the best VR headsets available and how Microsoft are bringing new tech to the future with their augmented reality meeting rooms. Soon, it will be possible to hold meeting through MS teams in the Metaverse, appearing as a virtual character. The tech tribe delve into their experiences with outsourcing services for their MSP businesses, such as outsourcing help desk, VAs, accountants and more. They talk about the pros and cons of outsourcing and how to know when to start. Join the tech tribe and learn all about how to run your own business, with the help of outsourcing and effective management of staff.  Microsoft Defender is free with business premium  Is Remote Monitoring and Management coming to an end? The best VR headsets for augmented reality Microsoft Teams set to launch VR meetings in the Metaverse The relationship between vendors and MSPs Outsourcing services within your business The importance of having a strong team within your business LinksOur Youtube ChannelFacebookLinkedInFREE BOOK!Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

In this episode, our geeks talk about the slow pace of Malware removal, the new features from Microsoft Teams, and they get serious about the mental health issues in the industry. Hear them open about their own personal battles with mental health while running their company and offer guidance, tools, and practices to help your own anxiety and stress.  Episode Highlights:   Malware Removal Processes for Microsoft 365  Microsoft Teams Feature Their Personal Struggles with Mental Health Apps and Practical Advice to Help with Your Anxiety Links:HeadspaceDARE App (Anxiety & Panic Relief)Mental Health Resources for MSP Business Owners by Richard TubbOur Youtube ChannelFacebookLinkedInFREE BOOK!Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

Listen up as our geeks cover the most talked about topic in business…money. The guys discuss the changes made to the Microsoft Incentive program, the marketplace shift in MSPs, and the rapidly growing industry, but they spend most of the episode sharing investing tips, budgeting strategies, and pension plans.Episode Highlights: Microsoft Incentives Changes Market Place Shift and Deals and Being Closed Managing Money Budgeting Strategies Investing and Risk talking Pension Planning Links:Our Youtube ChannelFacebookLinkedInFREE BOOK!Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/

In this episode, our geeks talk about their latest experience at the CompTIA Conference and the significance of gathering together with members of the tech and MSP community. They dissect the Facebook outage, Twitch security breach, VPN company optics, and other cyber security concerns their clients and other businesses owners may not even know about. What upgrades should you be thinking about for your personal or businesses tech? Listen to Richard, Pete, Scott and Nigel discuss their honest and professional opinions on the Windows 11 upgrade as well as the latest tech gadgets and news stories that fuel their tech enthused engines. Episode Highlights:   CompTIA conference and the role conferences play in breeding conversations about the industry The importance of getting plugged into local MSP community groups MSP not being about competition, but about coopetition The Facebook outage and Twitch security breach Cybersecurity concerns and VPN company optics Changes in technology and data compilation Windows 11 thoughts and review Links:Our Youtube ChannelFacebookLinkedInFREE BOOK!Richard's Stuff:✅ Rent Richards Brain: https://www.tubblog.co.uk/rrb/✅ Richard's Blog: https://www.tubblog.co.uk/blog/✅ Richard's Podcast: https://www.tubblog.co.uk/podcast/Pete's Stuff:✅ Coaching & Mentoring: https://notabusinesscoach.com/ ✅ Personal Youtube: https://youtube.com/petematheson✅ Not a Business Coach Youtube: https://www.youtube.com/notabusinessc...Scott's Stuff:✅ Cloud Nexus: https://cloudnexus.co.uk✅ Youtube: https://YouTube.com/cloudnexus✅ LinkedIn: https://LinkedIn.com/in/scottriley76Nigel's Stuff:✅ The Tech Tribe: https://thetechtribe.com/geeks (40% First Month Discount)✅ LinkedIn: https://www.linkedin.com/in/nigelgmoore/