Podcast appearances and mentions of lee caraher

SHOW NOTES:In this episode of Stories With Traction, Matt Zaun sits down with Lee Caraher to unpack one of the most important and misunderstood skills in leadership: communication.Lee shares why so many leaders mistakenly assume that because they said something once, their team understood it. She explains why head nods can be misleading, why repetition is essential, and why “they should know this already” is one of the biggest red flags in organizational communication.Matt and Lee also discuss how leaders can communicate more effectively across multiple channels, why AI should support communication rather than replace it, and how vulnerability can strengthen trust when used wisely. This conversation is packed with practical insights for leaders who want to reduce confusion, build stronger teams, and communicate in a way that actually lands.LEE BIO:Lee Caraher helps businesses and people achieve their goals through communication. She is the founder of Double Forte and the author of Millennials & Management and The Boomerang Principle. Lee works with leaders and organizations to improve communication, strengthen teams, and build cultures where people can thrive.MATT BIO:Matt Zaun is an award-winning speaker, storyteller, and strategic communication advisor who helps leaders and organizations use storytelling to build trust, inspire action, and create stronger connections.Through keynote speaking, workshops, consulting, and his podcast Stories With Traction, Matt equips executives, sales teams, and leaders with practical ways to communicate more effectively and more memorably.

What if the best hire you could make is someone who has already left you?In this episode of the Build a Vibrant Culture Podcast, Nicole Greer sits down with Lee Caraher, CEO of Double Forte and author of "The Boomerang Principle," to explore why rehiring former employees is one of the most undervalued strategies in business today.This conversation dives into key topics like employee loyalty, work culture, organizational culture, leadership and business strategy, team communication, and what it really means to build a place people want to come back to.In this episode, you'll learn:Why loyalty is no longer defined by tenure (and what it really means today)How the "boomerang" approach to rehiring reduces onboarding time and boosts retentionWhat the Oprah Effect has to do with how employees think about their careersWhy the worst behavior you allow is the culture you createHow to build core values that go beyond posters on the wallPractical strategies for leading younger generations without losing your best peopleThis episode is for leaders, managers, business owners, and professionals who want to improve communication, strengthen organizational culture, and build teams that stay, grow, and come back.About Lee CaraherLee Caraher is the CEO of Double Forte, a national communications agency, and the author of two books: "Millennials and Management" and "The Boomerang Principle." She is a communication strategist known for her practical, straight-talking approach to leadership, culture, and team performance. Find Lee at: https://double-forte.com and https://leecaraher.comThe Build a Vibrant Culture Podcast helps leaders improve work culture, communication, and business performance through real-world leadership strategies and practical insights. Click here to view the episode transcript. Learn more about training, coaching, and courses at https://vibrantculture.comConnect on LinkedIn: https://www.linkedin.com/in/build-a-vibrant-culture-nicole-greer/For speaking inquiries: https://vibrantculture.com/speaker-kit-request/Download our training catalog: https://vibrantculture.com/catalog-request/Want to be a guest? Send your request to podcast@vibrantculture.com

In this episode of the Empowered Team Podcast, Kari Schneider sits down with Lee Caraher—CEO of Double Forte PR, bestselling author of Millennials & Management and The Boomerang Principle, and a leading expert in leadership communication. Lee has spent decades helping leaders say what they actually mean—and in this conversation, she reveals why most workplace dysfunction isn't about people… it's about clarity. What You'll Learn in This Episode: Why vague language like “end of day” and “on time” creates massive inefficiencies How generational differences impact communication—and what leaders get wrong about Millennials and Gen Z The concept of “specificity creates energy” and how it transforms team performance How unclear expectations drain productivity, increase stress, and erode culture The critical balance of high expectations + high care for high-performing teams Why overcommunication is not only necessary—but a leadership superpower How to define company values in a way that actually drives behavior (not just sits on a wall) What leaders must do in uncertain times to create clarity and calm Standout Moment: Lee shares the story of nearly losing her company when 8 employees quit within 8 weeks—revealing a powerful lesson about generational communication gaps and leadership blind spots. Key Takeaway: Your team isn't failing—you're just not being specific enough. Clarity isn't micromanagement. It's leadership. Power Quote: “Specificity creates energy.” About Lee Caraher: Lee Caraher is the CEO of Double Forte PR, a national communications agency, and a renowned expert in leadership communication. She is the author of Millennials & Management https://www.amazon.ca/Millennials-Management-Essential-Guide-Making/dp/1629560278 and The Boomerang Principle, https://www.amazon.ca/Boomerang-Principle-Inspire-Lifetime-Employees/dp/1629561681/ref=sr_1_2?crid=1IQUZYSBZPC66&dib=eyJ2IjoiMSJ9.VJV4V9ommBi--JjJzo4yEnlfSSPxxOtyBjkt7s0FY-DjtO187F2V5iE5CS3YCgJBe1wcII52_m5C6oXb15rF7YIidFwyKQ5kXvW-v4GyZQ7QeSfB2ExsmCqp4_9q5JwBnNVG3oXFOXeqqnNwXuQ87A.CJ4K02P1tx5gXwGdYVBmTClqnowhmo8Zu3akmPskMbo&dib_tag=se&keywords=The+boomerang+principle&qid=1774914103&s=books&sprefix=the+boomerang+principle%2Cstripbooks%2C162&sr=1-2  and helps organizations build high-performing, engaged teams through clear and effective communication. Connect with Lee: Website: https://leecaraher.com/  LinkedIn: https://www.linkedin.com/in/leecaraher/  Instagram: https://www.instagram.com/leecaraher/?hl=en    Listen If You Want To: Improve team communication and alignment Lead across generations more effectively Reduce confusion, friction, and wasted time Build a high-performance culture rooted in clarity

What you will learn in this episode: Why most "PR problems" are actually decision-making problems in disguise How crises are built over time through small decisions, avoided actions, and tolerated behaviors Why speed without clarity (fast and fuzzy) makes crises worse A simple framework for crisis communication Why the best communicators are strong decision-makers who ask hard questions Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK. Resources: Website: https://leecaraher.com/ Website: https://double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

What you will learn in this episode: Why overexplaining is often a symptom of lack of decision making How unclear decisions lead to long, confusing, and ineffective understanding and engagement Why more words don't equal more clarity How people respond to unclear communication A simple shift to create messaging that is shorter, stronger, and more trustworthy Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK. Resources: Website: https://leecaraher.com/ Website: https://double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

What you will learn in this episode: Why messaging failures actually start internally instead of the market or media The three root causes of bad messaging How the "consensus trap" waters down strong ideas into forgettable language Clarity can feel risky but confusion is what really kills your message A practical framework to create messaging that is clear, repeatable, and usable Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK. Resources: Website: https://leecaraher.com/ Website: https://double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

What you will learn in this episode: Why leader silence creates more anxiety than actually saying the wrong thing The real role of a leader in uncertain times A simple 3-step framework: Acknowledge, Humanize, Direct How to show empathy without over-sharing or losing authority Why repeating your message during uncertainty is critical to keeping teams aligned and moving forward Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK. Resources: Website: https://leecaraher.com/ Website: https://double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

What you will learn in this episode: Why simplifying a message is actually harder than making it complex The difference between context and over-explanation How to distill a complex strategy into one clear, actionable statement Why leaders must lead with the decision, not the build-up How clarity drives alignment and action instead of confusion and inaction Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK. Resources: Website: https://leecaraher.com/ Website: https://double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

What you will learn in this episode: Why employees are your first and most important audience Why an external-first PR strategy creates confusion and inconsistency What happens when teams are left to fill in the gaps when they don't get it How to equip employees with the tools they need to be confident and credible ambassadors A practical approach to aligning internal and external messaging so your story actually lands Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK. Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

What you will learn in this episode: Why "bad PR" is often a symptom, not the problem, and what leaders should be looking at instead The critical question to ask first when you get bad press How business decisions, behavior, and culture drive reputation more than messaging ever will Why you can't communicate your way out of a bad experience How to rebuild trust by making changes visible, clear, and grounded in real action Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK. Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Send us Fan MailOne rushed reply can turn a small complaint into a full-blown brand reputation crisis, and social media makes that mistake painfully easy. We sit down with Lee Caraher, president of DoubleForte PR and author of two management books, to talk about what crisis communication really demands from leaders and teams when the pressure hits.We dig into social media crisis management, including how to map likely scenarios, create response protocols, and decide your tip-over point before you jump into the comments. Lee breaks down why feeding trolls backfires, how algorithms amplify conflict, and how to keep perspective when a handful of loud voices feels like “everyone.” We also talk about monitoring and where signals can start, including Reddit and how its search tools can help you assess sentiment even without expensive social listening platforms.We get practical about crisis management skills you can build before the next incident. Lee shares the temperament she looks for in crisis communicators: deep curiosity, fast thinking, and the calm to become the person everyone turns to for direction. We also talk about how judgment is earned, why younger staff need proximity to experienced leaders, and why “never go alone” is more than a rule, it is a safeguard for speed, accuracy, and endurance.Lee is author of two management books, Millennials and Management and The Boomerang Principle. Find her books on Amazon here.Reach out to Lee via her PR firm at Double-Forte.comWe'd love to hear from you.  Email the show at Tom@leadinginacrisis.com.

What you will learn in this episode: Why nodding and silence are misleading signals, and what they often really mean The difference between presenting information and truly communicating it How to use simple techniques and better questioning to test real understanding Why friction, questions, and even disagreement are signs of engagement How to create conversations that help your team own the message and act on it, not just hear it Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK. Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Send us Fan MailA late-night plane crash is tragic on its own, but it also triggers a second crisis that unfolds at the speed of phones, headlines, and social feeds. We step through the early communications around the Air Canada Express crash at LaGuardia Airport involving a Jazz Aviation-operated flight, looking at what the public saw, what stakeholders needed, and where the response gained or lost precious time.Tom Mueller is joined by PR leader Lee Caraher, president of Double Forte PR, for a “hot take” on the first statements, the lag between brands, a CEO video, and the practical realities behind the scenes. We talk about why the first 15 to 30 minutes matter more than ever, how preapproved holding statements can prevent legal bottlenecks, and why “we're aware and working the problem” is often the most responsible message when facts are still emerging.We also break down the CEO video response: the value of visible leadership, the importance of empathy you can hear, and the reputational risk of leaving half your audience behind when bilingual communication is expected. If you lead comms, ops, or legal, you'll walk away with a clearer view of what “prepared” looks like when an incident is already online before your team is even fully awake.Subscribe for more real-world crisis management lessons, share this with a colleague who owns the crisis plan, and leave a review if it helped. Reach Lee Caraher at Double-forte.com.You can find her published works on Amazon here.We'd love to hear from you.  Email the show at Tom@leadinginacrisis.com.

What you will learn in this episode: The Streisand Effect, and how trying to suppress information often backfires How the current social media landscape makes the Streisand Effect more dangerous than ever How overexplaining signals nervousness rather than confidence and invites deeper scrutiny How real examples from companies such as Oracle and Peloton can teach us how defensive responses can have serious repercussions What three critical questions every leader should ask before responding to a public relations issue Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK. Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher https://en.wikipedia.org/wiki/Streisand_effect

What you will learn in this episode: How AI didn't kill originality, but simply exposed how little there was in the first place Why most "expert content" is built to avoid risk, offense, and standing out Why clear beats clever and concrete beats conceptual every single time How to break through the noise by being human and admitting uncertainty to build trust How to reclaim your originality by prioritizing conviction and clarity over algorithmic optimization Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK. Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

What you will learn in this episode: Why the title of "thought leader" is something earned from others, not a label you give yourself What the critical difference is between attention and authority in a landscape of endless content How consistency and repetition differentiate true thought leaders from self-proclaimed ones Why your ideas need to be tested and challenged for them to be trusted Why context is king, and how skipping to conclusions erodes trust Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding, and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, and your culture, and your potential …WORK. Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher Edelman Trust Barometer: https://www.edelman.com/trust/2026/trust-barometer MIT Sloan Management Review: https://sloanreview.mit.edu/

What you will learn in this episode: Why behavior patterns speak louder than verbal intentions What it means for a leader to have a follow-through problem rather than a communication problem How to distinguish when to take responsibility and when to genuinely apologize Why women tend to apologize more than men, and how to mitigate that without fully removing apologizing from your leadership toolbox How to incorporate acknowledgement, ownership, and change into your apologies to build trust and accountability Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding, and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, and your culture, and your potential …WORK. Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

What you will learn in this episode: Why the traditional "feedback sandwich" fails to meaningfully change behavior Why waiting too long to provide feedback creates resentment How to use ground language to signal a corrective conversation How to shift from a "hint and hope" approach to a more direct form of feedback Why your feedback should be timely, specific, observable, connected to impact, and based on unmistakable expectations Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, your culture, and your potential … WORK. Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

What if the biggest lever you have today isn't another action plan—but one decision? In this episode, Bill Sherman talks with Apollo Emeka, who calls himself "the big decisions guy," and traces how that identity started early—when Apollo was effectively handed the power to choose school or not as a kid, and felt the real-world consequences of deciding either way. Apollo's path is anything but linear: military service, Iraq deployment, an FBI internship, and a mindset shaped by high-stakes environments where "what could go wrong?" isn't drama—it's a discipline. He shares a vivid example: after his family was impacted by the Eaton fire in Altadena and evacuated, they stress-tested a radical idea (moving to Panama) by asking that question seriously, researching risks, and acting fast once no deal-breakers showed up. A turning point came when Apollo commissioned a third party to interview his clients and surface where his real impact was. The message was consistent: decision-making. That clarity gave him permission to drop the "other consulting stuff" and go all-in on helping leaders make better decisions faster—then validating the shift publicly and operationally (including flipping his website). You'll hear practical tools, not theory. Apollo describes how most leaders' stated goals score shockingly low on a fulfillment scale—often a 6 or 7—because they're inherited, socially pressured, or "sensible," not energizing. That insight becomes the doorway to choosing goals you actually want, not goals you can defend. He also lays out what he calls a "big decision" framework: it must be a 10/10 on fulfillment, read like a toddler's run-on sentence (because it forces your competing life priorities onto the same page), make other decisions easier, and be bold enough that people might call you crazy. Apollo reads his own big decision statement—including the ambition to build scale through a best-selling book, a top podcast, and bigger stages, while protecting what matters at home. Finally, Apollo names the hidden saboteurs that keep smart people stuck: the "decision monsters." He trains clients to stop living in "can / should / could," and to recognize three common blockers—feasibility, worthiness, and social judgment—so leaders can choose with intention instead of permission. Three Key Takeaways: • Make one "big decision" that simplifies everything else. A real big decision is designed to be high-fulfillment (a 10/10), bold enough to feel uncomfortable, and specific enough that future choices get easier because they can be measured against it. • Stop chasing goals you can defend and start choosing goals you actually want. Apollo argues many leaders rate their current goals at only a 6–7 on fulfillment because they're inherited, socially expected, or "sensible." The fix is to re-select goals based on energy and meaning—not optics. • Name the "decision monsters" before they run the meeting in your head. He calls out the common traps—living in "can/should/could," fear about feasibility, doubts about worthiness, and worry about social judgment. Once you label the blocker, you can choose directly instead of negotiating with it. If this week's episode got you thinking about making one clear decision that cuts through noise, you'll get even more value from Lee Caraher's conversation—because it lives in the same territory: clarity under pressure and the choices leaders make when the old playbook stops working. Lee digs into how to lead across generations without the drama, how to shift your approach when talent and expectations change, and what to do when a business model needs a reset. Listen to sharpen your decision filters, reduce second-guessing, and walk away with practical moves you can use immediately.

What you will learn in this episode: Why the messenger matters just as much as the message How authority is created or damaged depending on the messenger Why letting the wrong person deliver a message creates doubt, friction, and wasted momentum Who should own the announcement of new leadership and reporting changes What it looks like to correctly pass the baton between leaders Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding, and crisis communication, bringing you key insights from her experience and expertise that can be used in the day-to-day to make your work, your PR, and your culture, and your potential …WORK. Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

What you will learn in this episode: Why the right person must be the one to deliver bad news How failing to own a difficult decision leads to downstream damage What it means to commit "organizational malpractice" by outsourcing humanity Why your reputation is built in the worst five minutes of someone else's career How to maintain future talent pipelines and customer relationships by prioritizing ownership, respect, clarity, and accountability during layoffs and terminations Why your presence is required in times where your absence would be noticed Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, and your culture and your potential WORK. Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: How to end your thoughts with authority instead of unintentionally weakening your point Why phrases like "does that make sense?" and "is that ok?" undermine your credibility What your audience hears when you keep talking after you've already made your point How to invite feedback and collaboration without giving away your expertise Why standing on your point builds trust faster than over-explaining yourself Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Why "get to the point" never does What people actually mean when they say "get to the point" Why speed without structure weakens your message and kills impact How to build a bridge from data to meaning instead of dumping information Why leading with conclusions often confuses rather than convinces Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Why deflecting compliments unintentionally disrespects the person giving them How saying "thank you" strengthens confidence without crossing into ego What a compliment represents in professional relationships Why shrinking in response to praise robs others of a meaningful connection moment What your response to recognition communicates about your leadership Why honoring the giver of a compliment matters just as much as accepting it Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Why limited partners (LPs) publicly expressed frustration with Kirkland & Ellis, including the infamous "Fire K&E" comment How poor communication resulted in the loss of hundreds of thousands of dollars worth of time and investments How demeanor and style can hurt a big company, and the cost of repairing when reputation is damaged How to excel in your role and be someone others genuinely want to work with What Kirkland & Ellis is doing to rebuild trust (including banning a certain phrase) Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: How deep preparation before a client meeting builds trust, demonstrates value, and separates you from other agencies Why the way you conduct yourself during a knowledge transfer tells a client everything they need to know about you Why showing up unprepared signals disrespect and puts you in a hole before the relationship even starts What type of questions you should ask to demonstrate your understanding of the client's business and priorities How "dumb questions" can ruin your credibility before you've even begun the relationship Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: How jargon and acronyms impact clarity and productivity The hidden cost of trading clarity for cleverness How unclear communication directly impacts time, money, and trust Why clear communication is the foundation of strong leadership How to "kill the jargon" with practical steps Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher David Burkus: https://davidburkus.com/

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Why avoiding “enemies” doesn't make conflict go away How emotional intelligence shapes resolution Skills for mindful communication that help calm conflict before it escalates Words and phrases to stop using, and what to say instead to create connection instead of confrontation How to model the calm you want reflected back Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher How to Talk to Your Enemies: 101+ Ways to Turn Hostility into Peace

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Why conflict avoided is conflict multiplied Why timing is everything, and how to pick the right moment to resolve issues How to frame requests and offers so colleagues don't feel attacked Real-world examples of using this process to handle common frustrations How adopting this structure builds trust, accountability, and better communication across your team Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher “Conflict Avoided is Conflict Multiplied” Dr. Jordan B. Peterson Conflict At Work: Resolve To Stop Wasting Time Lee's Books: https://leecaraher.com/books/ Additional Resources: https://double-forte.com/resources/

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Why being early and choosing the right seat can set the tone for the entire evening The unspoken signals your phone sends when it's on the table The simple etiquette of napkin use (and why it matters more than you think) How to pace yourself with food and alcohol to keep the focus on conversation The etiquette of ordering: how many courses, how to share apps, and how to handle wine Why being a good host is really about making others feel respected and comfortable Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: How to use AI for inspiration without letting it override your own voice Why AI should be treated as a pencil, not a pen What makes AI valuable for brainstorming, but risky for decision-making Why AI is only as good as the prompts and data you give it How AI can produce false information, hallucinations, and even imaginary experts Why it's essential to verify every single fact AI provides Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Why pencils represent a fresh start How a “pencil mindset” encourages editing, flexibility, and humility The danger of permanent thinking Why pens signal finality when collaboration still needs to happen How your team's work improves when everyone embraces imperfection first Ways to draft better messages, frame ideas for feedback, and lead with a pencil, literally or digitally Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Why crisis communications are essential for all leaders How to prepare a crisis communication plan in advance What four essential steps to take immediately when a crisis happens What to avoid when communicating in the event of a crisis How companies like Tylenol, Starbucks, and United Airlines have tackled crisis communication Why it is vital to build trust over time to aid in crisis recovery Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Five things you can do today to feel less anxious about speaking up How preparing in points instead of paragraphs makes you more effective in meetings How your posture and breathing shape your confidence in meetings Why practicing out loud helps you sound more natural and polished Why it's important to have a recovery line in case you get off track when speaking Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Why vague prompts result in garbage results How to give direction that's kind and effective The hidden power of context, and why hoarding it only slows your team down Why “do whatever you want” is a creativity killer, not a freedom pass What to include in a great prompt whether you're talking to ChatGPT or Carol from accounting The real reason clarity signals respect Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: What today's shifting media landscape means for public trust in news and information Why confidence in traditional media has declined sharply since the 1970s, and what that says about where people look for information What generational differences reveal about how Americans consume news What PR and marketing professionals need to understand about how and where their audiences consume media Why fact-checking, platform fluency, and understanding new media players are essential for communicators today Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Why rushing to the bottom line without the setup kills your message's impact What most people who say “get to the point” are actually asking for Why context is more important than speed How stories and data need each other to make a point that sticks How to structure your message for clarity and impact Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher Nancy Duarte: https://www.duarte.com

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Why adaptability is the key to being trusted and understood in your communications How tailoring your messages boosts your credibility and persuasiveness Why a one-size-fits-all approach to communication doesn't work What it means to “mirror, not mimic” for authentic connection Why listening is one of the most important communication skills Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: How to manage deadlines with clarity in a professional environment Why it is important to define what success means for you on a personal level Why holding out for your “dream job” isn't wise How to temper expectations of job growth and promotions after graduation How to build stability and make yourself more hireable What to do financially to set yourself up for success in the long term Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: The weight your words carry, whether you want them to or not Why context is so critical to your message Why you need diverse perspectives and voices to bring insight and speak up if something doesn't sound right How to pause, reflect, and review before sending out your message What the cost of NOT choosing the right words can be Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: How your emails speak for you, whether you want them to or not Which emails qualify as your responsibility vs. not your responsibility Why you should establish communication norms for your organization When you should chime in if you are cc'd on an email How unsolicited emails can impact the way your business is seen Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Why saying “I don't know” can damage trust when the answer is your responsibility How to respond professionally when you truly don't have the answer The difference between honest gaps in knowledge and avoidable ignorance How to maintain leadership credibility by handling uncertainty with clarity What to say to turn “I don't know” into accountability Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: When it is appropriate to use “I don't know” as a valid answer What to communicate after saying “I don't know” to provide clarity and expectations Why it is important to focus on what you do know in times of uncertainty What to say in a situation where you should know the answer, but need more time What it says about you when you try to “fake it ‘til you make it” Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: Why you need to reinforce roles and expectations, even if they haven't changed How to set expectations early through effective recruiting and onboarding Why it is important to communicate roles, goals, and expectations at the beginning and throughout every project How to ask for clarification during changing times if you are not in a leadership position Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: How to replace common phrases to foster better communication and collaboration in the workplace Why you should replace “but” with “and” in your responses How “I told you so” is wasting your time and energy How your communications may be impacting your efficiency Why the word “should” is so disruptive when addressing an issue Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: How authenticity builds trust and makes you a more effective leader Why authenticity makes people happier and more productive How to show up authentically online through responsiveness and transparent communication Why self-reflection and consistency are so crucial to presenting yourself authentically How to be adaptable to various scenarios while staying authentic to yourself Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: How consistency in your language, message, and behavior makes you a better communicator Why consistency is more than repetition of your message How to create a pattern people can rely on to boost your credibility What you can do to identify ways to be more consistent in your communications Why feedback loops are so important for consistency and clarity Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher Why Communication Consistency Is Vital To Your Business

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: What is getting in the way of your ability to communicate clearly Why it is important to use clear language How to edit your communications to drive more clarity How active language makes your message clearer and more engaging Why you should define your main point before speaking or writing Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: What makes empathy a fundamental skill for great communicators How empathy can build trust and enhance influence What you can do to improve empathy in your communications How empathy can be used across the business for better results How reading and observing interactions can improve your emotional intelligence Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher

Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to medium, from employee engagement to great leadership, from PR to social media, and Reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, your culture, and your potential WORK. What you will learn in this episode: How to strike the balance of coming across as confident, but not arrogant What research says about the influence confidence has on how your message is perceived How to portray confidence in communications with a few small adjustments How your inflection and word choice can undermine your authority What steps to take to balance your assertiveness with humility Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher Journal of Personality and Social Psychology: https://faculty.wharton.upenn.edu/wp-content/uploads/2019/01/Voice-Persuades.pdf