Podcasts about Active listening

In this episode, we cover:The "Good Hard" vs. "Bad Hard" Test: How to instantly know when to push through a tough mile and when to stop a run to prevent a minor niggle from becoming a major injury.Mastering the Talk Test: Learn to use conversation as your most reliable, objective metric for ensuring your Easy Runs are truly easy—the non-negotiable key to building endurance.The Science of Fatigue: We explain why the decision to slow down is often mental, not physical, and how Active Listening can prevent you from hitting the dreaded "wall."Flexible Frameworks: Why your training plan is a guide, not a contract, and the ultimate discipline required to take an unplanned rest day when life, stress, or your body demands it.

Welcome to Lunchtime Shares with your host Kevin Britz, joined by marketing communications expert and co-host Craig Page-Lee. In this episode, we dive into emotional intelligence in leadership—why EQ matters, and how leaders can use awareness, empathy, and intentional communication to build trust and performance.Kevin and Craig unpack five core EQ skills—empathy, self-awareness, emotional regulation, relationship management, and active listening—with practical phrases, real examples, and takeaways you can use today. They also revisit fresh insights from the latest Gen Z & Millennial workforce survey and explore the difference between intention vs. behaviour in leadership.✨ Please like, share, and subscribe for weekly conversations on coaching, leadership, and marketing!⸻

When we truly listen, every conversation changes — including the one with ourselves.Listening isn't about waiting for your turn to speak — it's about being present enough to truly hear. In a world full of noise, slowing down to listen can feel like a radical act. Yet it's in those moments of stillness and attention that real understanding begins.In this special Ask Matt Anything episode of Think Fast, Talk Smart, we explore what it means to “listen up” — to engage with intention, empathy, and curiosity. Along the way, listener questions spark insights on how to slow down fast conversations, apply communication tools in real life, and navigate the nuances of culture and connection. Because better communication doesn't start with what we say — it starts with what we hear.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Ep.17 Think Fast: You Asked, We AnsweredEp.114 Communication Means Paying Attention: The Four Pillars of Active ListeningAsk Matt Anything (AMA) 1: Trust, Paraphrasing, and Nonverbal Cues   Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:42) - The Three Ps That Block Good Listening (03:39) - Ace Your Listening: Pace, Space, and Grace (05:59) - Listening Beyond Words: Nonverbal Cues That Matter (06:37) - Listening Through Paraphrasing (08:13) - Practicing Better Listening (09:30) - Choosing the Right Structure for Your Audience (12:55) - Applying Communication Skills Effectively (16:02) - Slowing Down Conversations (20:32) - Practicing and Getting Feedback (23:02) - What's Next for Think Fast Talk Smart (24:54) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get $50 off coaching today at Strawberry.me/smart

Darryl Wright: When Enthusiasm Became Interference—Learning to Listen as a Scrum Master Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.   "Wait stands for Why Am I Talking? Just ask yourself, wait, why am I talking? Is this the right moment for you to give an idea, or is this the right moment to just listen and let them have space to come up with ideas?" - Darryl Wright   Early in his Agile journey, Darryl was evangelically enthusiastic about the principles and practices that had transformed his approach to leadership. He believed he had discovered the answers people were seeking, and his excitement manifested in a problematic pattern—he talked too much. Constantly jumping in with solutions, ideas, and suggestions, Darryl dominated conversations without realizing the impact. Then someone pulled him aside with a generous gift: "You're not really giving other people time to come up with ideas or take ownership of a problem."  They introduced him to WAIT—Why Am I Talking?—an acronym that would fundamentally shift his coaching approach. This simple tool forced Darryl to pause before speaking and examine his motivations. Was he trying to prove himself? Did he think he knew better? Or was this genuinely the right moment to contribute? As he practiced this technique, Darryl discovered something profound: when he held space and waited, others would eventually step forward with insights and solutions.  The concept of "small enough to try, safe enough to fail" became his framework for deciding when to intervene. Not every moment requires a Scrum Master to step in—sometimes the most powerful coaching happens in silence. By developing better skills in active listening and learning to hold space for others, Darryl transformed from someone who provided all the answers into someone who created the conditions for shared leadership to emerge.   In this episode, we refer to David Marquet's episodes on the podcast for practical techniques on holding space and enabling leadership in others.   Self-reflection Question: When was the last time you caught yourself jumping in with a solution before giving your team space to discover it themselves? What would happen if you waited just five more minutes?   [The Scrum Master Toolbox Podcast Recommends]

It starts with making the TIME for your close friends. Then it comes down to being a great listener. To do ACTIVE LISTENING . Repeating back what you hear. And lastly, if your friend says they went to Greece, don't tell them about your Grecian experience. Let them share theirs.

What you'll learn in this episode:● The real meaning of communication (and why most people get it wrong)● How NLP filters — deletions, distortions, and generalizations — shape client perception● Why “communication is the response you get”● The CPI Communication Model: rapport, adept questions, and active listening● How to ethically overcome client hesitation using the “Is that a yes?” script● How teaching before selling creates trust and predictable success

In this episode, I talk about active listening.

In this episode of the Medical Sales Podcast, Samuel sits down with Steven King, president of a U.S. medtech company transforming medical education through cutting-edge virtual dissection tables. Steven shares how this groundbreaking technology is changing how anatomy is taught—replacing traditional cadavers with 3D, interactive digital models that bring the human body to life. He reveals the challenges of scaling in a market where most institutions still don't know the tech exists, how AI is shaping the next generation of simulation learning, and why funding and awareness remain key hurdles. From selling $100K medical education tools to leading international expansion, Steven breaks down what it takes to grow a startup, build customer trust, and bring innovation into classrooms and hospitals worldwide. The conversation closes with powerful lessons on empathy, listening, and genuine human connection—skills every medical sales professional needs to master.   Connect with Steven King: LinkedIn Connect with Me: LinkedIn Love the show? Subscribe, rate, review, and share! Here's How »

This episode is sponsored by Lightstone Direct LLC. Lightstone Direct LLC connects you to institutional-quality real estate investments backed by a $12-billion AUM firm that co-invests alongside you—your partner in building lasting wealth. All investments involve risk. Please visit LightstoneDirect.com for a full list of disclosures.__________________________________________________Can improv skills transform patient interactions in healthcare?Dr. Bradley Block and Tane Danger, share how improvisation fosters essential skills like active listening, empathy, collaboration, and adaptability. Drawing from over 20 years in improv theater, Tane explains techniques such as "Yes, And" to validate patient concerns and build trust, staying present to avoid jumping to conclusions, and using nonverbal cues for better rapport. Through fun exercises like one-word stories, Tane demonstrates how these tools help healthcare professionals slow down, connect authentically, and navigate unpredictable situations, ultimately making interactions more enjoyable and effective for both providers and patients.Three Actionable Takeaways:· Stay Present and Listen Actively: In healthcare, it's easy to jump to conclusions based on experience, but staying present ensures accurate diagnoses and builds patient trust. Repeat the last thing a patient says to start your response, slowing down your thought process, demonstrating engagement, and allowing their full story to unfold naturally for better outcomes. Embrace "Yes, And": Validate patient ideas by starting responses with "Yes" to affirm what they've said, then add "And" to build collaboratively, exploring their concerns without dismissal. This fosters open dialogue, rapport, and partnership, turning potential conflicts into constructive conversations that enhance understanding and adherence to treatment plans. Incorporate Theatricality: Use exaggerated nonverbal cues, like expressive facial reactions and body language, to show genuine interest in patients' stories. This "theatricality" amplifies empathy, making interactions more authentic and helping patients feel heard, even if you're familiar with their condition, ultimately strengthening trust and the therapeutic relationship. About the ShowSucceed In Medicine  covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!About the Guest:Tane Danger is an improviser with over 20 years of experience performing, teaching, and directing improv theater. He is the co-founder of Danger Boat Productions, which uses improv to facilitate important conversations and improve communication and collaboration. As artist-in-residence at the Mayo Clinic Lavin Center for Humanities in Medicine, he trains healthcare professionals in improv techniques to enhance connection, empathy, and quick thinking.  Website: tanedanger.comCompany Website: dangerboat.netAbout the Host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at brad@physiciansguidetodoctoring.com  or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let's grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Building Better Managers, produced by New Level Work, we dive into one of the most underestimated leadership superpowers: listening. At a time when hybrid work, constant pings, and AI overload are stealing our attention, truly listening—with focus, curiosity, and empathy—has become a lost art. But it doesn't have to be. We explore the key techniques and mindset shifts from New Level Work's “Listening Skills Enhanced” training to help managers lead with greater clarity, compassion, and confidence. Whether you're heading into a tough 1:1, navigating team conflict, or just want to create more trust, this episode gives you the tools to transform the way you listen—and lead. Key Takeaways Listening is an active leadership skill—not a passive one. The way you listen shapes your team's culture and performance. Don't multitask—your attention is your most valuable currency. Curiosity and silence are powerful tools for deeper understanding. Better listening improves decision-making and strengthens trust. Learn More: For leadership coaching, development programs, or AI-enhanced learning tools to support your managers, visit newlevelwork.com. Like what you hear? Do you enjoy our show? One of the best ways to help us out is leave a 5-star review on your platform of choice! It's easy - just go here: https://www.newlevelwork.com/review For more information, please visit the New Level Work website. https://www.newlevelwork.com/category/podcast

How does active listening transform a company? DJ Casto, chief human resources officer at Synchrony shares the leadership secrets behind their culture shift and business wins. The company is redefining leadership through active listening, vulnerability, and co-creation. Hear real stories and strategies that are transforming workplace culture and driving business success. Tune in to learn why great leadership isn't optional — it's essential for the future. Don't miss the company culture event of the year! Enter the code "Better" and save 20% off registration for the Great Place To Work For All Summit: For All Summit 2026 | Great Place To Work® Subscribe to our LinkedIn newsletter: Culture Edge Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit Synchrony's DJ Casto on Leadership Behaviors That Drive Business Results | Great Place To Work®

Auto-generated transcript: My brothers and sisters, Alhamdulillah, we all know and we all talk about the biggest need of the Muslim Ummah today, which is that of unity. And we also know Allah subhanahu wa ta’ala commanded us and said, Allah subhanahu wa ta’ala said, hold firmly together, jami’an, to the rope of Allah subhanahu… Continue reading Active Listening to resolve conflicts

Пару лет назад Андрей написал пост «Как я был гопником». Пост был откровенный и очень точный. Особенно для тех, кто строит карьеру менеджера в США. Он — Technical Program Manager, я — Technical Product Marketing Manager. И мы оба пришли сюда из постсоветской культуры.Всё, что вы раньше знали про «главное — быть экспертом» — работает, но только до определённого уровня. Если хотите расти, управлять, влиять — без софтов не вытащить.Soft skill #1: Active Listening & Stakeholder Alignment— Умение слушать не чтобы перебить, а чтобы услышать— Понимание мотиваций других людей, даже если они не озвучены напрямую— Согласование интересов без пассивной агрессии и ультиматумовМы выходим на звонки не чтобы доказать, что кто-то не прав.Мы выходим, чтобы сдвинуть проект с мёртвой точки.В СНГ часто говорят: «Я же прав, почему меня не слушают?»В США чаще спросят: «Как мы можем вместе решить проблему, чтобы всем было ок?»Что дальше?Я хочу собрать подборку софтов, которые реально помогают строить карьеру. От общения с менеджером до презентации идей на уровне VP. Особенно — когда ты иммигрант и вырос в другой культуре.

Sarah O. VidalFounder & Brand ConsultantCultured Creativehttps://adventuretravelmarketing.com/guest/sarah-vidal/Sarah is the founder of Cultured Creative, a brand strategy and design studio that guides responsible tourism brands to attract the right guests. She's seen many purpose-driven travel businesses struggle with visibility. The issue isn't a lack of heart, but a lack of the right tools and guidance. Drawing on her Nigerian-American roots, passion for cultural travel, and 12 years of branding and marketing experience, Sarah shares strategies to help travel brands tell their stories and grow in ways that honor purpose, people, and profit.summaryIn this episode of the Big World Made Small podcast, host Jason Elkins speaks with Sarah O. Vidal, founder of Cultured Creative, a branding studio focused on responsible tourism. Sarah shares her journey from Nigeria to the U.S., her experiences with cultural communication, and the importance of storytelling in branding. They discuss the challenges of fitting in, the significance of clarity in communication, and how active listening can enhance connections. Sarah also talks about her seasonal digital nomad lifestyle and the purpose behind her work in supporting travel brands that prioritize community and cultural experiences.takeawaysCultured Creative focuses on branding for responsible tourism brands.Visibility is crucial for travel businesses to thrive.Storytelling is essential for connecting with audiences.Active listening enhances communication and relationships.Clarity in communication is more important than accent.Travel experiences shape understanding of clients' needs.Managing expectations can lead to better travel experiences.Cultural travel supports local businesses and communities.Networking events can foster collaboration in the travel industry.Communication skills can be developed through practice and experience. Learn more about Big World Made Small Adventure Travel Marketing and join our private community to get episode updates, special access to our guests, and exclusive adventure travel offers on our website.

In the second part of this conversation, Joe Szimhart delves into the intricate preparations and challenges of conducting cult interventions. He discusses the importance of understanding individual situations and the role of family dynamics in intervention success. Through vivid anecdotes, Joe explains the historical and sociological aspects of cult deprogramming, touching on controversial figures like Ted Patrick. He also highlights the psychological concepts such as cognitive dissonance, thought reform, and the significant impact of maintaining rapport and active listening. The episode encapsulates Joe's extensive experience and offers valuable advice for families dealing with loved ones entangled in high-control groups.Timestamp menu: 00:00 Introduction and Recap00:29 Preparing for an Intervention02:37 When to Use Force in Interventions02:55 The History of Deprogramming06:40 Challenges in Interventions08:36 Cases of Misunderstood Cult Influence13:50 Current Concerns in Cult Activities17:46 Understanding Brainwashing and Cognitive Dissonance18:26 Intervention Stories and Psychological Changes21:06 Breaking Cognitive Dissonance24:47 Personal Experience vs. Vicarious Experience29:11 Active Listening and Engaging Conversations33:41 Advice for Loved Ones of Cult Members36:46 Conclusion and Final ThoughtsYou can contact Joe at jszimhart.com, follow him on his YouTube channel or on X @jszimhart, and check out his memoir, Santa Fe, Bill Tate, and me. Check out his site dedicated to "culty" work: www.cultbehaviorconsultant.com.Also…let it be known that:The views and opinions expressed on A Little Bit Culty do not necessarily reflect the official policy or position of the podcast. Any content provided by our guests, bloggers, sponsors or authors are of their opinion and are not intended to malign any religion, group, club, organization, business, individual, anyone or anything. Nobody's mad at you, just don't be a culty fuckwad.**PRE-ORDER Sarah and Nippy's newest book hereCheck out our amazing sponsorsJoin A Little Bit Culty on PatreonGet poppin' fresh ALBC SwagSupport the pod and smash this linkCheck out our cult awareness and recovery resourcesWatch Sarah's TED Talk and buy her memoir, ScarredCREDITS: Executive Producers: Sarah Edmondson & Anthony AmesProduction Partner: Citizens of SoundCo-Creator: Jess TardyAudio production: Will RetherfordProduction Coordinator: Lesli DinsmoreWriter: Sandra NomotoSocial media team: Eric Skwarzynski and Brooke KeaneTheme Song: “Cultivated” by Jon Bryant co-written with Nygel AsselinSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Active Listening in Leadership Michael and Mick explored why active listening is at the core of great leadership. Rather than listening just to reply, they emphasized listening to truly understand — making people feel seen and valued. Mick shared a recent insight from the “experience revolution,” where 75% of client satisfaction is based on how people feel, not just on what gets done. Together, they highlighted how leaders can build stronger teams by asking questions like, “What are you proud of that we may not be recognizing?” Loyalty Beyond Reason in Hospitality Michael reflected on his personal loyalty to certain hotels, often choosing them over more convenient options. He compared this to sports stadiums and entertainment venues that deliver unforgettable experiences, inspiring loyalty that defies logic. Mick expanded on this concept of “loyalty beyond reason,” sharing lessons from global stadium designers who helped shape experiences for the World Cup and Olympics. Experiences Over Material Possessions Michael shared how he and his wife prioritize experiences over material goods, recognizing that memories last far longer than products like appliances or smartphones. Experiences spark creativity, curiosity, and joy, and he explained how leaders who design meaningful client experiences not only enrich their work but also strengthen long-term relationships and outcomes. Harmony in Work and Life Mick reframed the common idea of “work-life balance” into a broader vision of life integration. He encouraged leaders to step away from rigid linear thinking and embrace space for creativity and lateral ideas. With finite time, he advised finding mentors who offer honest feedback and guidance. Michael echoed these insights, noting that harmony — not balance — is what allows people to thrive personally and professionally. Embracing Challenges for Personal Growth The conversation turned to resilience and growth under pressure. Michael stressed the importance of focusing on what can be controlled — mindset, habits, and health — while Mick used his “orange juice” analogy to illustrate that how we respond to challenges reveals our preparation. Both agreed that being challenged is vital to staying relevant and avoiding stagnation, especially when surrounded by people who care enough to push us forward. Networking and Next Steps To close, Michael and Mick discussed ways listeners can continue learning from Mick's work through his Instagram, LinkedIn, and website. The conversation underscored how leadership rooted in listening, loyalty, and life integration can transform both personal growth and organizational success. Website:  https://www.2blimitless.com/ LinkedIn:  https://www.linkedin.com/in/mick-todd-a887b313/ Instagram:  https://www.instagram.com/2blimitless/?hl=en    

Send us a textAre your conversations in networking events and client meetings leading straight to dead ends? This week on "The Selling Podcast," Mike and Scott tackle a critical skill that separates master networkers from awkward noodlers: the difference between "Nothing" and "Great" conversation starters.Mike and Scott break down the safe, lazy phrases that kill rapport (yes, we're looking at you, "How's the weather?" and "Busy day?"). They reveal why these are just statements about facts that give your prospect nothing to build on, wasting valuable time.Then, they pivot to the powerful framework of Great Conversation Starters. Learn to swap boring small talk for open-ended questions that spark genuine connection, interest, and depth, such as:Personal & Relational: "What's keeping you excited lately?"Situational: "How did you get into what you do?"Deeper & Engaging: "What's a project or goal you're working on right now?"The golden rule is simple: Nothing starters are statements; Great starters are questions about stories, emotions, or choices. Tune in to get the exact cheat sheet for transforming your introductions into meaningful dialogue that builds trust and ultimately drives your sales pipeline.Support the showScott SchlofmanMike Williams - Cell 801-635-7773 #sales #podcast #customerfirst #relationships #success #pipeline #funnel #sales success #selling #salescoach

When it comes to leading a team, there's no such thing as too much information.Good leadership is about good communication. And for General Stanley McChrystal, that means creating a culture of free-flowing information: “The goal is to have everyone know everything all the time,” he says.McChrystal is a retired four-star general, former commander of US and international forces in Afghanistan, and a renowned leadership expert. In his experience building cohesive teams in complex environments, he's discovered that successful teams are built on a “shared consciousness [where] all have a common contextual understanding of what the situation is.” The key to creating that kind of culture, he says, is radical transparency — from leaders and subordinates alike. Whatever your position, “You are responsible for informing other people of things that they need to know,” he says.In this episode of Think Fast, Talk Smart, McChrystal and host Matt Abrahams discuss how to build shared consciousness within teams, how to communicate across cultural divides, and how to lead with clarity, context, and character.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:General Stanley McChrystalGeneral McChrystal's Books: On Character / Team of Teams155. Can We Be Candid? How to Communicate Clearly and Directly161. Do Your Homework: Know What to Say by Knowing Who You're Talking To  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:03) - Building Shared Consciousness (06:13) - Leading Across Differences (07:53) - Delivering Difficult News (10:18) - Communicating in a Virtual World (16:17) - Character as an Iterative Practice (18:27) - The Final Three Questions (23:23) - Conclusion  ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today Become a Faster Smarter Supporter by joining TFTS Premium.       

How can neuroinclusion transform leadership and workplace culture?Creating truly neuroinclusive workplaces requires a fundamental shift in mindset, from seeing neurodivergence as a deficit to embracing it as a form of diversity. This means moving beyond a purely extractive business case, practicing cultural humility, and rethinking communication, onboarding, workflow, and even the physical environment. By focusing on the needs of neurodivergent employees – the “canaries in the coal mine” – leaders can create healthier, more dignified, and more productive workplaces for everyone.On this episode of Just One Q, Dominique chats with Dr. Ludmila Praslova, author of The Canary Code: A Guide to Neurodiversity, Dignity, and Intersectional Belonging at Work. They explore how a neuroinclusive approach can fundamentally reshape leadership and workplace culture and why leaders must move beyond a narrow, extractive business case towards a model of “inclusive thriving.” They discuss practical ways to create more dignified and flexible workplaces that support neurodivergent employees, ultimately making them better and healthier for everyone.Keep Up with Ludmila:https://www.linkedin.com/in/ludmila-praslova/Try Learning Snippets:https://dialectic.solutions/signupContact Us to Be a Guest on Just One Q:https://dialectic.solutions/podcast-guest

In this episode, Tony sits down with Michael Smoak (better known online as HigherUpWellness) to unpack what it really means to communicate better.They talk about why most people struggle to express themselves clearly, how to get your point across without over-explaining, and what makes people actually listen. Michael shares the story behind his viral “HigherUp Speaking Challenge” and how it's helped thousands overcome the fear of speaking up, in front of a crowd, or even just in conversation.From fitness to communication, this episode breaks down the simple skills that change how you connect with people, at work, in relationships, and online.If you've ever felt misunderstood, overlooked, or unsure how to get your message across, this one's for you.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sign up for Fitness Stuff PREMIUM here!!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ALL of our complete 12-week training programsBonus episodes every FridayJust $5 /month⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Legion Athletics⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠BOGO 50% off for your first order + 2X points on every order after thatuse code “FSPOD” at checkoutTimestamps:(04:37) Defining Communication and Common Misconceptions(06:52) The Role of Nonverbal Cues in Communication(12:07) The Power of First Impressions(20:14) Active Listening and Filler Words(25:39) The Value of Practicing Communication Skills(32:28) Facing the Fear of Public Speaking(34:10) The Viral Public Speaking Challenge(38:34) The Power of Posting Publicly(40:59) The Importance of Doing Hard Things(44:16) Coping with Personal Loss(49:18) The Role of Communication in Self-Understanding(53:46) The Art of Concise Communication(01:04:09) Balancing Authenticity and Influence(01:05:46) Understanding the Ego and Authenticity(01:06:25) The Power of Simplicity in Communication(01:06:40) The Importance of Authenticity Online and Offline(01:08:13) Personal Experiences and Sharing Vulnerability(01:10:20) The Concept of Alter Egos and Authenticity(01:18:36) Energy, Intent, and Authenticity(01:25:39) The Role of Communication Skills in Personal Growth01:32:07 Final Thoughts and Personal Reflections

In this special Academy of Insurance Aftershow with Patrick Wraight, George Jack switches roles from host to instructor, sharing insights from his class on customer support! He emphasizes … Read More » The post Customer Support and Human Connection | IJA Aftershow: George Jack appeared first on Insurance Journal TV.

In this episode, Shane discusses the importance in active listening when having conversations.  You will feel better as the facilitator and the person receiving the message will feel seen and valued.  It is a skillset that we could all work on and use in this crazy time that we are living in. If you want to become a patron of the show please visit http://www.patreon.com/thats_life  

In this episode of Balanced Self, host Barbara Fitch is joined by guest JoEllen Wilkins to explore “Paraphrasing vs. Reacting: Tools for Active Listening.” Together, they unpack how paraphrasing allows us to listen with intention and curiosity rather than simply reacting, and why this shift is essential for building trust, understanding, and stronger connections. Listeners will gain practical tools to move beyond quick responses and into deeper, more meaningful conversations that strengthen both personal and professional relationships.

In this powerful exploration of Proverbs 8, we discover the profound personification of wisdom as a woman calling out to humanity. This chapter invites us to seek wisdom above all earthly treasures, reminding us that true understanding comes from God. We're challenged to consider how often we chase after material wealth when the richest prize - divine wisdom - is freely offered. The passage beautifully illustrates wisdom's role in creation, standing alongside God as the world was formed. This imagery evokes Christ as the embodiment of God's wisdom, present from the beginning. As we reflect on this, we're encouraged to see Jesus as the ultimate source of wisdom in our lives. How might our decisions change if we consistently sought His guidance? This message urges us to prioritize spiritual insight over worldly knowledge, reminding us that in finding wisdom, we find life itself.### Sermon Notes:#### Introduction:- **Scriptural Focus:** Proverbs 8:1-5; wisdom is personified as a woman calling out to mankind.- **Prayer:** Opening prayer thanking God for His presence and guidance, specifically asking for wisdom.#### Main Themes:1. **Personification of Wisdom:**  - Wisdom is depicted as a woman whose counsel brings life.  - Proverbs often personifies wisdom as a guide and teacher.2. **The Role of Proverbs:**  - Proverbs are guidelines, not commandments, designed to keep us on a righteous path by providing moral and practical guidance.  - The poetic nature of Proverbs enriches its teachings.3. **Message of Active Listening:**  - Wisdom and understanding are calling; it is imperative for us to listen and apply these teachings to our lives.  4. **Wisdom's Offerings:**  - Offers prudence and sense—qualities necessary for godly living.  - Prudence involves practical wisdom and foresight, while sense denotes insight and self-discipline.5. **Contrast Between Wisdom and Worldly Teachings:**  - Wisdom speaks noble truths, whereas worldly teachings, as outlined in 2 Timothy, can lead astray.  - The world often elevates education over genuine wisdom, leading to corruption and misunderstanding.6. **Material Wealth vs. Spiritual Insight:**  - Wealth is temporary and cannot satisfy the deeper longing for meaning and purpose.  - Wisdom provides lasting value and guides one in the proper use of material resources.7. **Wisdom's Divine Origin:**  - Wisdom was with God at the beginning of creation.  - This section parallels teachings in the New Testament about Christ's divinity and the eternal nature of wisdom.8. **Final Exhortation:**  - A call to seek wisdom and instruction actively—“finding wisdom is equated to finding life.”#### Practical Applications:1. **Cultivate Active Listening:**  - Pay attention and be attentive to wisdom's call in everyday life.  - Reflect on areas in your life where wisdom can be applied more effectively.2. **Prioritize Spiritual Wealth:**  - Focus on gaining wisdom and understanding over accumulating material wealth.  - Evaluate where your resources (time, money, effort) are being invested to shift towards spiritual pursuits.3. **Embrace Counsel and Correction:**  - Be open to receiving godly advice and correction as part of personal growth.  - Ensure regular scripture reading and prayer for aligning with God's wisdom.#### Discussion Questions:1. How can we better position ourselves to hear and respond to wisdom's call in our daily routines?2. In what ways can the pursuit of material wealth distract us from gaining true wisdom? Can you identify personal examples?3. Discuss a time when you rejected or received wise counsel. What impact did it have on the outcome?4. How can we as a community support one another in seeking and applying wisdom in all aspects of life?5. What are some practical steps we can take to ensure we are valuing spiritual wisdom over societal norms and education systems?

Visit ShopMarketingPros.com/chris to partner with a team that understands your business. Because every great shop deserves marketing that's just as great. Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindIn ​Episode Summary: Most auto repair shops leave thousands of dollars on the table every week because their service advisors are acting like order-takers instead of sales pros. In this episode of The Weekly Blitz, Coach Chris Cotton breaks down the mindset, skills, and systems that transform advisors into the growth engine of your shop.From real-world examples to proven scripts, you'll learn how to boost closing ratios, raise ARO, and build trust with customers without being pushy. If your advisors are just “writing tickets,” it's time to flip the switch and start creating true sales professionals.What You'll Learn in This Episode:The #1 mindset shift that separates order-takers from sales pros.Why confidence and tone matter more than price in customer decisions.How to use DVIs as storytelling tools that sell themselves.Four practical steps to help advisors close more work with integrity.The KPIs every shop owner should track to measure advisor success.Takeaway Challenge: Track one advisor's closing ratio for five days. Then role-play one scenario to improve it by just 5%. That small change could add tens of thousands of dollars to your annual sales.Resources & Tools:​Introduction & Sponsor Message (00:00:08) Coach Chris Cotton introduces the podcast, highlights Shop Marketing Pros as the sponsor, and sets the episode's focus.Identifying the Choke Point: Service Advisors (00:01:03) Explains the critical impact of service advisors, the difference between order takers and sales professionals, and their effect on gross profit.Order Taker vs. Sales Pro Example (00:02:18) Provides a practical example contrasting an order taker's approach with a sales professional's, emphasizing education and trust.Attention to Detail & Mindset Shift (00:03:21) Stresses the importance of precise communication, reframing the advisor's role, and selling peace of mind, not just repairs.Confidence and Communication Skills (00:04:33) Discusses the need for confident language, tone, and regular coaching to improve advisor performance.Using DVI as a Storytelling Tool (00:05:48) Describes how digital vehicle inspections (DVI) should be used to visually narrate repairs and build customer understanding.Active Listening & Mirroring at Check-In (00:06:55) Highlights the importance of repeating customer concerns, slowing down, and ensuring customers feel heard during check-in.One-Minute R.O. Read Back & Update Scripts (00:06:55) Covers confirming details before the customer leaves and using consistent update scripts to build trust.Tracking Closing Ratios & Performance Metrics (00:08:03) Emphasizes tracking closing ratios over car count or average repair order, and the pitfalls of manipulating metrics.Daily Roleplay & Advisor Scoreboard (00:09:05) Recommends daily scenario practice, posting advisor performance metrics, and using visibility to drive improvement.Ongoing Training & Accountability (00:10:11) Advocates for regular training, coaching,...

Thank you for the overwhelming response to COME ON KERPLUNK! We could've never imagined it would touch so many lives. Might be a good way to get someone's attention if they are tuning you out... or ask them for a piece of gum.Please note that this episode may contain paid endorsements and advertisements for products and services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.Sponsors:Get 10% off your first order site wide with code RIDE at OSEAMalibu.com - You'll get free samples with every order, and free shipping on orders over $50.Secure your online data TODAY by visiting ExpressVPN.com/ridepod to find out how you can get up to four extra months FREE. Earn points on rent and around your neighborhood, wherever you call home, by going to joinbilt.com/ride. Pleasure is power. Download Pure nowGo to Quince.com/ride for free shipping on your order and three hundred and sixty-five -day returns.Produced by Dear Media.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Don't miss out! Sign up here:https://link.cpi-crm.com/widget/form/bJZ4NbRp6ZpSVgGoNb4j?notrack=truehttps://link.cpi-crm.com/widget/form/bJZ4NbRp6ZpSVgGoNb4j?notrack=truehttps://link.cpi-crm.com/widget/form/bJZ4NbRp6ZpSVgGoNb4j?notrack=trueShadow Hour Updates to get the latest updates and reminders for our Shadow Hour sessions. Stay informed, stay ahead!What you'll learn in this episodeWhy listening—not talking—is the ultimate sales skillThe 3 steps of the CPI framework: connect energetically, ask adept questions, actively listenHow to uncover what clients are afraid to admitWhy setting emotional expectations prevents frustration and blameHow to turn predictable problems into opportunities for trustThe difference between fake rapport and real connectionWhy influence is something you're given, not something you chaseHow authentic listening positions you as the trusted expert To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

Be ready, stay grounded, and communicate clearly — no matter what's at stake.Communicating under pressure isn't just a useful skill — it can be the difference between escalation and resolution. For Chris Voss, former FBI hostage negotiator and CEO of The Black Swan Group, it's a daily discipline built on empathy, self-regulation, and intentional listening. In this expanded conversation from our Spontaneous Speaking miniseries, Voss offers a rare window into the mindset and methods that helped him show up calm, focused, and adaptable when the pressure is sky-high.“Emotional intelligence is an insane accelerator to outcomes,” Voss shares, explaining how empathy, tone, and timing can shift the direction of any conversation. He breaks down techniques like labeling and mirroring, explores how to use silence and word choice strategically, and explains why overthinking can be just as risky as acting too fast. From gut-level pattern recognition to tactical use of voice, Voss shows how communication becomes more impactful when we're not trying to control — but to connect.In this episode of Think Fast, Talk Smart, Voss and host Matt Abrahams dive into how negotiation techniques developed for life-or-death situations can be applied far beyond them — offering powerful takeaways for anyone who needs to think clearly under pressure, stay agile in the moment, and communicate effectively when it matters most.Episode Reference Links:Chris Voss Chris's Book: Never Split the Difference Ep.197 Prep or Perish: Mastering In-the-Moment Communication (1 of 3)Ep.198 Pause and Effect: Mastering In-the-Moment Communication (2 of 3)Ep.199 Blunder Pressure: Mastering In-the-Moment Communication (3 of 3)Ep.203 No Script, No Problem: Final Secrets to Speaking Under Pressure (Bonus)   Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:50) - Path to Hostage Negotiation (03:42) - Power of Emotional Intelligence (05:00) - Staying Calm Under Pressure (06:10) - Mental Prep & Mindset (07:18) - Trusting Your Gut (07:58) - Avoiding Overthinking (09:01) - Flexibility in Negotiations (10:15) - Listen More, Talk Less (10:31) - Labeling & Mirroring (12:51) - Tone Shapes Impact (14:06) - The Final Three Questions (19:37) - Conclusion  *****Thank you to our sponsors:Strawberry.me. Get $50 off coaching today at Strawberry.me/smartSupport Think Fast Talk Smart by joining TFTS Premium.     

Leadership Lessons from Show Business In this episode, Tom and Adrienne chat with Steven Puri and trace his unexpected path from a “code monkey” in Northern Virginia to an Academy Award–winning visual-effects producer and later a tech entrepreneur. Steven shares how he bridged left-brain engineering and right-brain creativity on films like Independence Day, Braveheart, and several David Fincher projects. He reflects on lessons learned in Hollywood—managing creatives, nurturing “lightbulb” moments, and building culture—that carry over into hybrid and remote leadership. Long before remote work became a buzzword, Steven was orchestrating VFX teams across studios in Los Angeles, London, and Sydney, balancing creative, financial, and logistical mindsets over distance—an early test of distributed leadership that today's managers face. Throughout the conversation, candid anecdotes like the famed “Bart” trailer story illustrate why inviting every voice can spark game-changing ideas. As our work (and often our brains) has scattered in today's culture, Steven is dedicated to bringing us the tools for intentional focus. Here are a few of the gems gleaned from this fun and flowing conversation: Embrace Diverse Talents: Success in both film and tech comes from uniting creatives, technical experts, and business minds around a shared goal, much like assembling a movie crew. Manage Creativity with Intention: Great leaders know how to create the right environment for creativity—sometimes by giving people more than one project, or by encouraging "rubber ducking" (talking through problems out loud). Best Idea Wins Culture: The most effective teams foster a safe space where anyone, regardless of role, can contribute ideas—echoing Steven Spielberg's approach of valuing input from everyone, even the “coffee boy.” Hire for Passion and Culture Fit: Skills can be developed, but passion and alignment with the team's mission are essential. Hiring the right people is more important than micromanaging. Purposeful Markers and Storytelling: Leaders should set clear markers and use storytelling to help teams understand where they are and where they're going, just as a film uses acts and foreshadowing. Active Listening is Key: The best leaders practice active listening, seeking feedback from users, team members, and even critics, and using it to improve. Leadership is a Practice: Leadership isn't just a set of concepts—it's something you do and refine every day, much like honing a craft in show business. Steven is the Founder and CEO of The Sukha Company with the mission to help millions of people find their focus, achieve more and have a healthy work life. Steven's career started as a newscaster/interviewer for the #1 youth news show in the DC/Baltimore market (on WTTG-TV) and then as a junior software engineer & Thomas J. Watson Scholar at IBM.  After attending USC in Los Angeles, he began working in film production and produced computer-generated visual effects for 14 movies including Independence Day which won the Academy Award for Visual Effects.   Steven's first tech company was Centropolis Effects that produced those CGI effects, and he eventually sold it to the German media conglomerate Das Werk when he was 28. Steven then produced some indie films and eventually went studio-side to develop and produce live-action features as a VP of Development & Production at 20th Century Fox (running the Die Hard and Wolverine franchises) and an EVP at DreamWorks Pictures for Kurtzman-Orci Productions where he worked on Star Trek, Transformers and more. After Fox, Steven returned to building tech companies and founded The Sukha Company - ‘sukha' means ‘happiness from self-fulfillment' in Sanskrit.  The Sukha is a focus app that bundles all the tools necessary to have a focused experience and a healthy, productive workday. Steven lives in Austin, TX now. Connect with Steven: https://www.linkedin.com/in/steven-puri/. The Suhkha Company:  https://www.thesukha.co A Leadership Beyond exists to support the alignment between the business strategy and people strategy - to drive results with people not at the expense of people (Talent Optimization). Subscribe to our podcast to join the Leadership Beyond Community of Conversation and hear insights from thought leaders and human development experts leading the way in the field of Talent Optimization.  We are grateful to you and always eager to hear from you! To learn more visit https://aleadershipbeyond.com Adrienne & Tom

Step into the fascinating world of group dynamics with our special guest, Colin Fisher, an associate professor at University College London and the creative mind behind the upcoming book, "The Collective Edge: Unlocking the Secret Power of Groups." Drawing from his rich experiences in research and consulting, Colin shares how groups can achieve greatness that far exceeds individual contributions. He highlights the importance of treating groups as unique entities, crucial for problem-solving and enhancing collaboration in daily and professional settings.Explore the secrets behind effective team composition as Colin guides us through the critical elements of social sensitivity, skill diversity, and intrinsic motivation. We underline the importance of forming teams with members who are socially aware and genuinely invested in their tasks. The discussion delves into empathy's role in team performance, offering actionable insights for leaders striving to build more cohesive and dynamic teams.We also tackle the complexities of remote and hybrid work environments and stress the importance of psychological safety, enabling team members to challenge norms without fear. From enhancing trust and communication to fostering adaptability, this conversation provides an evidence-informed roadmap for anyone seeking to unlock the full potential of their teams.What You'll Learn- Effective team composition through social sensitivity, skill diversity, and intrinsic motivation- The role of empathy in team performance and strategies for building cohesive, dynamic teams- The power of curiosity and inquiry in welcoming diverse perspectives and enhancing team dynamics- Challenges and opportunities in remote and hybrid work environments, emphasizing psychological safety and adaptability- Strategies for maximizing team clarity, alignment, and trustPodcast Timestamps(00:00) - The Power of Group Dynamics(15:09) - Effective Team Composition Through Social Sensitivity(20:21) - Improving Team Dynamics Through Inquiry(31:11) – Leading Remote and Hybrid Teams(42:16) - Maximizing Team Clarity and Alignment(50:31) - Dynamic Team Charters and Coaching InsightsKEYWORDSPositive Leadership, Group Dynamics, Team Success, Social Sensitivity, Intrinsic Motivation, Empathy, Remote Work, Psychological Safety, Building Trust, Improving Team Communication, Team Building, Establishing Clear Goals, Maximizing Alignment, Elevating Curiosity, Active Listening, Continuous Communication, CEO Success

In the third part of our "Communication Lies Leaders Believe" series, Tammy tackles one of the most common myths leaders tell themselves: "I'm a good listener." She powerfully argues that listening is not just about having an open-door policy. It's about seeking to understand from the other person's perspective. Tammy breaks down the three levels of listening—transactional, active, and transformational—and challenges leaders to move beyond simply hearing words. The true measure of a leader's listening skills isn't their intention; it's whether their team feels seen, heard, and understood. This episode provides the tools to stop being a "fixer" and start being a true leader who co-creates solutions. Key Takeaways for Leaders The Listening Lie: Believing you're a good listener just because no one says otherwise is a dangerous myth. Listening to Understand vs. Listening to Respond: Avoid the trap of "reloading your response." True listening is about gaining clarity, not just providing an answer. The Three Levels of Listening: Transactional: Hearing words and giving a one-sided, often pre-determined, response. Active: Asking clarifying questions but still pushing toward your own agenda. Transformational: Listening for meaning, emotion, and impact, then reflecting back to ensure the other person feels truly understood. The Problem with Being a "Fixer": Your team doesn't always want you to solve their problems; they want you to hear them and co-create a solution together. The True Test: You are a good listener only when your team can tell you specifically what you do that makes them feel seen, heard, and understood. In This Episode, You'll Learn The difference between transactional, active, and transformational listening. How to stop "listening to respond" and start "listening to understand." Why an open-door policy doesn't automatically make you a good listener. A powerful reframing technique to use in conversations that will help your team feel valued and understood. How to challenge your own listening lie and create a two-way dialogue loop. Ready to stop feeding the lies that are holding you back? Get on the waitlist for our next Leadership Sandbox mastermind group, starting later this month, and get the tools to lead with intention and integrity. Join the waitlist today: leadershipsandbox.com/groups

Do you ever feel like people tune out when you're trying to help? You're listening, offering advice, maybe even sharing your own story…but somehow, they shut down?  In this episode, I break down the powerful communication skill of active listening. It's a simple, often overlooked tool that deepens connection and builds trust in your relationships. Whether you're a parent, a partner, or a leader, learning how to listen without fixing can transform how others respond to you. I will walk you through the four essential steps of active listening in relationships, how to recognize the type of conversation you're in (thanks Charles Duhigg!), and why your good intentions might be missing the mark. If you want to improve communication, connect more deeply with your kids, or stop feeling like you're doing all the talking and none of the bonding, this episode is for you. You'll leave with tools you can use today to feel more confident, calm, and connected in the moments that matter most. If you liked this show, you'll like this one: Communication Tool: Less Drama, More Connection on Apple Podcast https://podcasts.apple.com/us/podcast/communication-tool-less-drama-more-connection/id1434429161?i=1000658725819 Communication Tool: Less Drama, More Connection on Spotify https://open.spotify.com/episode/4t8QgA2UAiFkB9a9XrZszU?si=7877a605f3f34350   Get the full show notes here

What You'll Learn:In this episode, host Patrick Adams and guest Brian Meyers discuss leadership principles and the importance of mentorship, active listening, and creating a safe environment for innovation. They highlight the significance of continuous improvement and adapting Lean practices to fit specific organizational needs. Brian discusses his rapid adoption of Lean principles, inspired by trips to Japan and Europe, and the transformative impact on his business culture.About the Guest:Brian Meyers is the President of JcrOffroad, Victory 4×4, and Fat American Mfg, where he's spent over 20 years transforming a garage startup into a thriving company powered by a 50+ person team and a strong Lean culture. After realizing that leadership begins with personal accountability—not blame—Brian committed to becoming the leader his team deserved. Now, through his Lean by Doing podcast and speaking, he shares real stories, hard-earned lessons, and practical tools to help other leaders grow, improve, and build cultures their teams are proud to be part of.Links:2025 Lean Solutions SummitClick Here For Brian Meyers LinkedInClick Here For Brian Meyers YouTube 

Welcome to The Power Lounge. This week, host Amy Vaughan sits down with Holly Fisher, founder and CEO of Fisher Creative Marketing and a certified “Unreasonable Hospitality” coach. They explore how hospitality can become a key marketing strategy, even in an era dominated by automation and AI.Holly shares her transition from traditional marketing to embracing hospitality as a core business approach. Through practical examples, Amy and Holly demonstrate how sincere, thoughtful gestures can drive word-of-mouth referrals, enhance client loyalty, and differentiate your business across various industries and sizes—all without significant costs or time investments.If you're aiming to convert customers into dedicated advocates or want to understand the impact of small, deliberate actions, this episode provides actionable insights. Join us in The Power Lounge to learn how hospitality can elevate your marketing efforts.Chapters:00:00 - Introduction01:30 - Value-Driven Marketing Conversation05:18 - "Human-Centric Customer Experience Strategy"07:52 - Accessible Hospitality for All Businesses12:01 - Intentional Scheduling for Connection13:58 - Glove Box Surprise Gesture19:51 - Connecting Remotely Through Thoughtful Gestures23:40 - Redefining Hospitality Beyond Service24:57 - "Managing Project Touchpoints Post-Completion"29:53 - Unreasonable Hospitality in Practice30:53 - The Power of Listening in Business36:44 - "Small Steps for Big Changes"40:21 - "Effective Messaging Beats Viral Hype"41:49 - "Collaborative Women, Sacred Space"44:56 - Disney Map Mishap Resolution47:38 - Everyone's in Hospitality49:12 - OutroQuotes:"Hospitality isn't about surprise and delight as a one-off tactic; it's a mindset that consistently makes people feel valued."- Amy Vaughan“We're all in the hospitality business. No matter your industry, it's the small, intentional gestures that turn customers into lifelong advocates.”- Holly FisherKey Takekaways:Human Connection is Your Secret WeaponHospitality = MarketingSmall Gestures, Big ImpactActive Listening is EverythingSystematize Kindness Without Losing HeartDigital Doesn't Mean DistantHospitality is Everyone's BusinessPlay the Long GameConnect with Holly Fisher:LinkedIn: https://www.linkedin.com/in/hollyannfisher/Website:https://fisher-creative.com/Connect with the host Amy Vaughan:LinkedIn: http://linkedin.com/in/amypvaughanPodcast:Power Lounge Podcast  - Together DigitalLearn more about Together Digital and consider joining the movement by visitingHome - Together DigitalSupport the show

Are you ready to stop just understanding your INFP mind and finally start transforming your life? Go here: http://geekpsychology.com/infp-5dayINFPs, ever feel like your brain runs on a completely different operating system? You're not wrong. This deep dive with neuroscientist Dr. Dario Nardi finally lays it all bare, directly mapping how your unique INFP mind actually works.Dr. Nardi, a leading expert in brain activity and personality types, uses EEG scans to show why INFPs often ask "Why am I like this?" (and why everyone else asks it too!). This isn't just theory; it's tangible proof of how your brain lights up, makes decisions, and processes the world.We break down:The "two CEOs" in your head: your goal-focused Left Prefrontal Cortex and the open-ended Right Prefrontal Cortex – and why INFPs might be more "decision-focused" than you think.The infamous "Christmas Tree Mode" of Extraverted Intuition (Ne) that helps you connect everything, and the sacred "Fortress of Solitude" Introverted Intuition (Ni) needs for deep insights.Why leaning into curiosity is your superpower, and how you actually learn best through failure (the brain literally has a part for it!).The surprising role of the limbic system and why emotions like guilt and regret can be powerful motivators for NF types.How AI is becoming the ultimate co-pilot for NP creativity, helping you sift through ideas and find your spark.If you've ever felt misunderstood or just wanted to hack your own brain for better flow and creativity, this video is a must-watch. Prepare for some serious "aha!" moments that will make you feel truly seen.A Message From DarioJOIN MY IN-PERSON "JUNG FOR LIFE" Transformational Workshop -- 3-days in NYC (Oct) and Chicago (Nov). This is a rare chance to work face-to-face with yours truly, Dario Nardi (author of "Neuroscience of Personality" and "Jung on Yoga") with type coach Joyce Meng. The sessions include: Jung, active imagination, yoga, shamanic drumming, group dynamics, breathwork, Human Connection, Group Relations, and of course Type. This is your chance to live out the Jungian functions. Learn more: https://docs.google.com/forms/d/e/1FA...00:00 Introduction to INFP Curiosities00:09 Meet Dr. Dario Nardi: Neuroscience and Personality00:54 The Evolution of Neuroscience Research01:46 Understanding the INFP Brain03:20 Exploring Cognitive Functions03:54 The Role of the Prefrontal Cortex04:16 Understanding Brain Hemispheres06:08 Decision Making in INFPs08:19 Brain Functions and Pattern Recognition14:54 Early Research Findings15:32 Active Listening and INFPs19:41 The Power of Curiosity21:04 Global Patterns and Brain Activity21:55 The Christmas Tree Mode24:44 Contrasting Intuition Types29:48 AI as a Creative Tool34:00 Learning Through Failure37:56 Learning Through Gaming39:47 Roleplaying and Moral Choices43:44 The Importance of Auditory Skills44:22 Exploring Brain Regions and Personality Types45:17 The Role of Visual Patterns and Abstract Thinking46:29 Visual Processing and Language48:08 Memory, Contemplation, and Introverted Intuition48:49 Creative Systems and Practical Applications55:35 Contemplation and Innovation01:00:13 The Challenge Mode and Dopamine's Role01:02:09 Motivation Techniques for INFPs01:05:03 Emotional Motivators and Personality Types01:08:23 Emotional Intelligence and Motivation01:21:45 The Duality of Fi Function01:24:44 The Conflict Between Idealism and Deep Emotions01:29:02 Upcoming Events and Final Thoughts

By lightening up your communication, you can build serious connections.Humor in communication isn't all fun and games. According to Alison Wood Brooks and Naomi Bagdonas, levity is one of the most serious tools we have in building successful connections.Wood Brooks and Bagdonas, both teachers, authors, and experts in the field of communication, recognize how crucial levity is to our professional and personal interactions. “It's easy to think of [humor] as this extra bonus thing,” says Wood Brooks. “What we find is it's incredibly core to how people are relating to each other.” Bagdonas agrees: “When there's the presence of laughter in team meetings, those teams are more successful and more creative. Leaders with a sense of humor—not even a good sense of humor—are seen as more motivating, more admired, [and] their teams report being more engaged.”In this episode of Think Fast, Talk Smart, Wood Brooks and Bagdonas join host Matt Abrahams to explore levity as a mindset, or as Bagdonas puts it, “Navigating life on the precipice of a smile.” Together, they share how lightness and humor can break barriers, bridge connections, and unlock the door to better communication.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Alison Wood Brooks Alison's Book: TalkNaomi Bagdonas Naomi's Book: Humor, SeriouslyEp.13 Make 'Em Laugh: How to Use Humor as a Secret Weapon in Your CommunicationEp.73 Listen Up: Why It's Better to Be Interested Than InterestingEp.89 Listen, Listen, Listen: How to Build Deep ConnectionsEp.169 Don't Be a ZQ: Make Your Conversations Count   Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (03:13) - Talk Tour Insights (04:33) - Top Advice on Asking Questions (06:43) - Guiding Principles for Leaders (09:17) - Importance of Levity (11:17) - Why Humor Matters (13:06) - Letting Go of Comfort (16:24) - Overthinking Levity (18:30) - Creating Space for Levity (22:02) - Conclusion  *****This Episode is sponsored by Stanford. Stay Informed on Stanford's world changing research by signing up for the Stanford ReportSupport Think Fast Talk Smart by joining TFTS Premium.        

In this short segment of the Revenue Builders Podcast, we revisit the discussion with John True, General Partner at Cultivation Capital, to explore the critical role of emotional intelligence (EQ) in sales leadership. From reading the room to eliminating partial listening, John shares insights on why understanding personal and professional wins is as important as the deal itself. He reveals why active listening is a lost art, how group interviews can reveal a candidate's EQ, and why being fully present is the foundation for leadership and influence.KEY TAKEAWAYS[00:00:47] EQ is not optional—it's a core characteristic of great sales leaders.[00:01:16] Understanding personal and professional wins is essential to influence without dictating[00:03:11] Active listening, note-taking, and reading the room set elite salespeople apart[00:04:00] Asking "How do you know?" reveals deeper self-awareness in interviews[00:05:12] Group interviews can uncover a seller's ability to assess multiple stakeholders[00:06:21] Reading the political landscape in the room helps tailor your message effectively[00:07:24] Distractions kill EQ—presence is the foundation of emotional intelligence.QUOTES[00:01:00] "A big part of every interaction as a leader is understanding personal and professional wins as much as what you're up to."[00:03:11] "Active listening is about showing you're engaged—taking notes, bringing insights back into the conversation.[00:04:00] "How are you doing? How do you think you're doing? And most importantly—how do you know?"[00:07:24] "To have EQ, you first have to be here—in the moment, with no distractions."Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/the-role-of-emotional-intelligence-and-authentic-leadership-in-b2b-sales-with-john-trueEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/

Is listening a hidden superpower we've overlooked?  You've heard of Active Listening, but what is Radical Listening and why does it matter?Episode SummaryOn this episode, I'm joined by Professor Christian van Nieuwerburgh, an academic who also describes himself as 'Coach on a Motorcycle'. He's on the show to help me explore what he calls 'Radical Listening'.Christian is Professor of Coaching and Positive Psychology at the University of East London and the co-author, with Dr Robert Biswas-Diener, of 'Radical Listening: The Art of True Connection'.The book offers a research-backed but deeply human exploration of what it means to really hear someone — and how that act alone can change lives. In the book and in his work, Christian blends academic rigour with road-tested coaching insights, drawing from both the lecture hall and long rides through open landscapes. He invites us to look at listening not just as a skill, but as a way of being.With a background in positive psychology and a passion for connection, Christian brings a perspective that's as practical as it is profound. We talk about how listening — when done with presence and intention — becomes far more than a communication technique. It becomes a way of affirming identity, offering empathy, and shaping culture. Christian shares why well-meaning advice often misses the mark, the difference between social and cognitive listening, and what it takes to be with someone, rather than just hearing them.This isn't just for leaders or coaches;  it's for anyone who wants to have better conversations, create stronger relationships, and be more human in how they engage with others. Listening, as we discuss, isn't neutral. It's powerful, personal, and radically transformative.Guest BiographyProfessor Christian van Nieuwerburgh is a globally recognised executive coach, academic, and author, holding the title of Professor of Coaching and Positive Psychology at the University of East London.As Managing Director of the International Centre for Coaching Psychology and Executive Director at Growth Coaching International, he bridges rigorous research with practice.He co-authored Radical Listening: The Art of True Connection (with Dr Robert Biswas‑Diener), which reorients listening from a background skill to a central act of human connection.Famously known as the “Coach on a Motorcycle,” Christian combines his love for the open road with his dedication to how we hear and are heard. Learn more at: LinksRadical Listening - https://www.bkconnection.com/books/title/Radical-ListeningRadical Listening Audiobook - https://www.audible.co.uk/pd/Radical-Listening-Audiobook/B0F2B3TKXVChristian's faculty page at Royal College of Surgeons in Ireland (RCSI) - https://people.rcsi.com/chrisvnChristian's faculty page at Henley Business School - https://www.henley.ac.uk/people/christian-j-van-nieuwerburghCoach on a Motorcycle - coachonamotorcycle.comAI-Generated Timestamped Summary[00:01:45] — The roots of Radical Listening[00:06:30] — How coaching principles intersect with everyday conversations[00:11:55] — When advice becomes unhelpful[00:17:40] — Listening as identity-affirming behaviour[00:22:00] — When a good question stops you in your tracks[00:27:30] — Social vs cognitive listening[00:33:10] — Why you don't need to understand the topic to be a great listener[00:38:45] — The unspoken costs of poor listening in organisations[00:44:50] — How Radical Listening links to psychological safety[00:49:20] — Motorcycles, mindfulness, and being in flow[00:56:00] — The AI comparison: why listening is a human art[01:01:00] — Practical takeaways for everyday listeners

Find #ConflictResolution challenging? Tend to get into fights with others that turn ugly? Shutdown or get anxious when faced with a conflict? Listen now to this interview with Tannaz Hosseinpour, registered #psychotherapist qualifying, #relationshipcoach and #author, to learn practical strategies for turning conflicts into opportunities for #deeperconnection, including #communicationskills, time-outs, and how to #breakthecycle of criticism and defensiveness.-- Explore how to #TakeAccountability in relationships without feeling attacked or “bad,” and learn the difference between guilt and shame in building #EmotionalResilience.-- Get real-life insights on #overcomingfear, building trust, and creating #SafeSpaces for dialogue in diverse communities.-- Learn practical sensory and #breathingtechniques to #regulateemotions in moments when you can't just walk away.-- And so much moreConnect with Tannaz now at:https://minutesongrowth.com/#RelationshipAdvice #HealthyCommunication #SelfAwareness #LoveAndRelationships #EmotionalIntelligence #RelationshipGoals #HealthyRelationships #CommunityBuilding #ActiveListening #CommunicationSkills #MindfulLeadership #SenseOfBelonging #EmotionalSafety #CommunityHealing #SomaticPractices #ParentChildBond #MentalHealthAwareness #LonelinessEpidemic #HealthyRelationships _____________________________________ABOUT SAMIA:Samia Bano is the #HappinessExpert, author, speaker, podcaster & coach for coaches and healers. Samia is most known for her book, 'Make Change Fun and Easy' and her #podcast of the same name. With the help of her signature Follow Your Heart Process™, a unique combination of #PositivePsychology and the #spiritual wisdom of our most effective #ChangeMakers, Samia helps you overcome #LimitingBeliefs, your chains of fear, to develop a #PositiveMindset and create the impact and income you desire with fun and ease…Samia's advanced signature programs include the Happiness 101 Class and the Transformative Action Training.Samia is also a Certified #ReikiHealer and Crisis Counselor working to promote #MentalHealthAwareness. Samia models #HeartCenteredLeadership and business that is both #SociallyResponsible and #EnvironmentallyFriendly.Samia is a practicing #Muslim with an inter-spiritual approach. As someone who has a love and appreciation for diversity, she is a #BridgeBuilder between people of different faiths and cultures. Although Samia currently lives in California, USA, she has lived in 3 other countries and speaks Hindi, Urdu, and English fluently. Want to learn even more about Samia? Visit www.academyofthriving.com :)To Book your Free HAPPINESS 101 EXPLORATION CALL with Samia, click: https://my.timetrade.com/book/JX9XJ

Find #ConflictResolution challenging? Tend to get into fights with others that turn ugly? Shutdown or get anxious when faced with a conflict? Listen now to this interview with Tannaz Hosseinpour, registered #psychotherapist qualifying, #relationshipcoach and #author, to learn practical strategies for turning conflicts into opportunities for #deeperconnection, including #communicationskills, time-outs, and how to #breakthecycle of criticism and defensiveness.-- Explore how to #TakeAccountability in relationships without feeling attacked or “bad,” and learn the difference between guilt and shame in building #EmotionalResilience.-- Get real-life insights on #overcomingfear, building trust, and creating #SafeSpaces for dialogue in diverse communities.-- Learn practical sensory and #breathingtechniques to #regulateemotions in moments when you can't just walk away.-- And so much moreConnect with Tannaz now at:https://minutesongrowth.com/#RelationshipAdvice #HealthyCommunication #SelfAwareness #LoveAndRelationships #EmotionalIntelligence #RelationshipGoals #HealthyRelationships #CommunityBuilding #ActiveListening #CommunicationSkills #MindfulLeadership #SenseOfBelonging #EmotionalSafety #CommunityHealing #SomaticPractices #ParentChildBond #MentalHealthAwareness #LonelinessEpidemic #HealthyRelationships _____________________________________ABOUT SAMIA:Samia Bano is the #HappinessExpert, author, speaker, podcaster & coach for coaches and healers. Samia is most known for her book, 'Make Change Fun and Easy' and her #podcast of the same name. With the help of her signature Follow Your Heart Process™, a unique combination of #PositivePsychology and the #spiritual wisdom of our most effective #ChangeMakers, Samia helps you overcome #LimitingBeliefs, your chains of fear, to develop a #PositiveMindset and create the impact and income you desire with fun and ease…Samia's advanced signature programs include the Happiness 101 Class and the Transformative Action Training.Samia is also a Certified #ReikiHealer and Crisis Counselor working to promote #MentalHealthAwareness. Samia models #HeartCenteredLeadership and business that is both #SociallyResponsible and #EnvironmentallyFriendly.Samia is a practicing #Muslim with an inter-spiritual approach. As someone who has a love and appreciation for diversity, she is a #BridgeBuilder between people of different faiths and cultures. Although Samia currently lives in California, USA, she has lived in 3 other countries and speaks Hindi, Urdu, and English fluently. Want to learn even more about Samia? Visit www.academyofthriving.com :)To Book your Free HAPPINESS 101 EXPLORATION CALL with Samia, click: https://my.timetrade.com/book/JX9XJ

In Episode 5 of the Negotiate X in Rewind series, The Mind Power of Empathy, Andy Fairie reveals how empathy and active listening can reshape conversations, build trust, and ease tension.  He explains the difference between sympathy and empathy, sharing practical ways to develop emotional awareness through labeling emotions, practicing with people you disagree with, and expanding your vocabulary.  From his work with protest groups in Scotland to his insights as a CBT therapist, Andy shows how self-awareness and small communication shifts can transform interactions. This episode offers real, actionable strategies to strengthen empathy in both life and work.  

The back-to-school season can trigger anxiety, frustration, and emotional dysregulation in kids—especially those already facing mental health challenges like anxiety, depression, ADHD, or trauma. In this episode, therapist and mom of four Jean Crane joins host Jared Jones to unpack what's really going on beneath the surface for our kids and what parents can do to support them.From understanding common struggles to offering calming strategies and connection tools, this episode is packed with empathy and actionable insights for families navigating this big seasonal shift.

How do you explore intimacy without sex? This week Romaine and Ajay discuss what it is to experience intimacy in a relationship without sex. Why is it important to a healthy relationship and how to recognize if those needs are not being met. Are you being intimate with your partner? Has the intimacy been lagging? It's time to take a look at what we are doing or often not doing to provide intimacy with our partners and others important people in our lives.  Send the us your sex and relationship questions and maybe you will inspire the next episode of The Dildo Whisperer. We have two ways to reach the show. You can call into our show at 844-695-2766 or you can email us at Askthedw@gmail.com. Follow us on social media @dildowhisperer The Dildo Whisperer is produced by DNR Studios. To subscribe to this show and the rest of the DNR Network of shows including the Cookie Jar Podcast visit: www.dnrstudios.com

Some conversations are uncomfortable, but avoiding them comes with a cost.You want a more successful career, a more fulfilling relationship, a more meaningful life? What if all that's standing in your way — are the conversations that you're avoiding?“Most things that we want in life are on the other side of a difficult conversation,” says Jenn Wynn, a professor at NYU Stern School of Business and previously the director of education at the Obama Foundation. For nearly 10 years, she has taught a course on difficult conversations that equips people to communicate through discomfort in pursuit of what they want. “Sometimes it's a difficult conversation with a loved one, a colleague, a boss… sometimes it's a difficult conversation with myself,” she says. “Are you going to give up on your biggest dreams because you weren't willing to step out of your comfort zone?”In this episode of Think Fast, Talk Smart, Wynn and host Matt Abrahams discuss how to build the “hard but worth-it skills” necessary for difficult communication. Whether it's asking for a raise, setting boundaries, or addressing conflict, Wynn's insights show that the conversations you're avoiding aren't just holding you back — they're keeping you from the life you really want.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Jenn WynnThe H.I. Note: Healing Inspirations from LifeEp.22 Under Pressure: How to Communicate Clearly and Timely During a Crisis  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:27) - Understanding Difficult Conversations (04:44) - Developing Emotional Intelligence (05:44) - Self-Awareness, Pause, Reframe (07:59) - Common Communication Barriers (09:55) - Listening for Understanding (12:32) - Using AI for Communication (14:24) - Creating Psychological Safety (17:00) - The Final Three Questions (23:45) - Conclusion   ********This Episode is brought to you by Strawberry.me. Get $50 off coaching today at Strawberry.me/smartBecome a Faster Smarter Supporter by joining TFTS Premium.

How do you stay clear, calm, and precise when every word counts and there's no room for error?Staying calm and focused while translating high-stakes conversations in real time isn't just a language skill — it's a masterclass in communication under pressure. And for Giampaolo Bianchi, simultaneous interpreter for the United Nations and World Health Organization, it's a challenge he meets with presence, precision, and a whole lot of preparation. In this expanded conversation from our Spontaneous Speaking series, Bianchi offers a behind-the-scenes look at how he prepares for — and performs in — moments where being calm, in control, and adaptable are essential.“We don't translate words — we translate ideas,” Bianchi explains, highlighting the mindset shift that allows interpreters to go beyond language and convey meaning with clarity and nuance. He shares the role of rigorous preparation, physical grounding, and mental focus in his work, and explains how tools like note systems, pre-session rituals, and active listening help manage cognitive load during live interpretation.In this episode of Think Fast, Talk Smart, Bianchi and host Matt Abrahams explore how the principles of simultaneous interpretation apply far beyond the booth — offering valuable strategies for anyone who needs to communicate effectively under pressure, adapt in the moment, and ensure their smartest communication happens without a script.Episode Reference Links:Giampaolo BianchiEp.197 Prep or Perish: Mastering In-the-Moment Communication (1 of 3)Ep.198 Pause and Effect: Mastering In-the-Moment Communication (2 of 3)Ep.199 Blunder Pressure: Mastering In-the-Moment Communication (3 of 3)Ep.203 No Script, No Problem: Final Secrets to Speaking Under Pressure (Bonus)   Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:42) - Becoming a UN Interpreter (03:50) - Staying Calm Under Pressure (05:03) - Translating Emotion, Not Just Words (06:10) - Memory and Focus Techniques (07:51) - The Power of Preparation (09:17) - Pre-Meeting Rituals and Readiness (10:34) - Handling Mistakes in Real Time (11:44) - Interpreter Habits in Daily Life (12:45) - The Final Three Questions (17:28) - Conclusion  *****This Episode is sponsored by Stanford. Stay Informed on Stanford's world changing research by signing up for the Stanford ReportSupport Think Fast Talk Smart by joining TFTS Premium.        

How to be a skilled conversationalist in work, love, and life.Whether you're trying to build a romantic or professional connection, Rachel Greenwald's advice is exactly the same. “Focus on how you make someone feel more than you focus on the words that you're saying,” she says. As a professional coach, Greenwald helps people develop better communication skills, from executives in the business world to singles in the dating world. Building deep connections may at times be challenging, but as Greenwald says, it's ultimately not complicated. “You're demonstrating that you're interested in someone and that you like them,” she says.In this episode of Think Fast, Talk Smart, Greenwald and host Matt Abrahams discuss relationship-building tactics like small talk, active listening, communication blindspots, and more.Episode Reference Links:Rachel Greenwald Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:10) - Don't Be a Data Collector (06:36) - How to Start and End Small Talk (11:23) - Romance vs. Work Communication (14:44) - The Role of Humor and Light Banter (17:30) - Conversation Pitfalls (21:49) - The Final Three Question (27:35) - Conclusion   ********Take your personal data back with Incogni! Use code TFA at checkout and get 60%off an annual planBecome a Faster Smarter Supporter by joining TFTS Premium.      

¿Sientes que aprendes nuevas palabras en español pero las olvidas rápidamente? En este episodio, Andrea y Nate comparten 6 técnicas comprobadas para memorizar vocabulario de forma efectiva y natural. Desde el uso de apps como Anki y Quizlet hasta el poder de las imágenes, frases reales, y escritura activa, descubrirás herramientas prácticas que puedes aplicar de inmediato. Aprenderás cómo integrar palabras nuevas a tu día a día, cómo hablar contigo mismo para practicar, y cómo crear asociaciones visuales que te ayuden a recordar sin esfuerzo. Además, conocerás el truco secreto de Andrea para crear mini historias con tus palabras nuevas usando inteligencia artificial. Download the transcript of this episode here: www.espanolistos.com ✅ Active Listening in Spanish - 2 Podcast Episodes: Episodio 186 – 7 Formas de Mejorar Tu Español Desde Tu Casa: www.espanolistos.com/casa Episodio 362 – Mejora tu Español con Ejercicios de Escucha Activa: www.espanolistos.com/escucha-activa ✅ Videos + Practice on Active Listening in Spanish: https://www.youtube.com/watch?v=X9yg6qyRzfc&t=49s https://www.youtube.com/watch?v=GV3ZoEBYRB4

Arguments escalate into relationship disasters daily. Trial attorney Jefferson Fisher shares courtroom tactics he uses to turn conflict into connection!Full show notes and resources can be found here: jordanharbinger.com/1181What We Discuss with Jefferson Fisher:Use time to regulate emotions in conflict. Take a breath before responding and slow down your speech. This prevents escalation and keeps you in control rather than entering "ignition mode" where you say things you regret.Every person has surface and depth, and hostile behavior often masks deeper struggles. Asking "What's your biggest struggle?" can transform confrontational situations into connection.Approach conversations with "something to learn" not "something to prove." When you try to win arguments, you lose relationships. Focus on understanding rather than being right to achieve better outcomes.Handle interruptions strategically. Let them interrupt once, resume where you left off without acknowledging their interruption, then address it directly if they interrupt again: "I can't hear you when you interrupt me."Show you're listening with one simple question. Before sharing your own story or response, ask one follow-up question about what they just shared. This makes people feel heard and valued in conversation.And much more...And if you're still game to support us, please leave a review here — even one sentence helps! Sign up for Six-Minute Networking — our free networking and relationship development mini course — at jordanharbinger.com/course!Subscribe to our once-a-week Wee Bit Wiser newsletter today and start filling your Wednesdays with wisdom!Do you even Reddit, bro? Join us at r/JordanHarbinger!This Episode Is Brought To You By Our Fine Sponsors:Quiltmind: Email jordanaudience@quiltmind.com or visit quiltmind.comBetterHelp: 10% off first month: betterhelp.com/jordanSimpliSafe: 50% off + 1st month free: simplisafe.com/jordanHomes.com: Find your home: homes.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.