Podcasts about Active listening

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Best podcasts about Active listening

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Latest podcast episodes about Active listening

Workforce 4.0
Respect At Work: The Missing Link Between Culture And People (with Scott Gavin, CEO of Macresco Consulting)

Workforce 4.0

Play Episode Listen Later Aug 20, 2025 42:00


In this episode of Workforce 4.0, host Ann Wyatt speaks with Scott Gauvin, an operations and strategy consultant with over 30 years of experience in manufacturing. They discuss the importance of respect for people in improving company culture, the challenges organizations face in cultural transformation, and the psychological principles that underpin effective workplace interactions. Scott shares insights from his book, 'Leading with Compassion,' and offers actionable steps for leaders to foster a more engaged and compassionate workplace via the Respect for People Roadmap. The conversation emphasizes the need for holistic approaches to culture change, the significance of listening skills, and the role of gratitude and social proofing in creating a positive work environment.In This Episode:-00:00: Introduction to Workforce 4.0 and Guest Scott Galvin-04:33: Challenges in Improving Company Culture-09:49: Understanding Respect for People in Organizations-14:01: The Psychological Foundations of Behavior-19:08: Tools for Objective Thinking and Compassionate Engagement-21:42: Understanding Customer Expectations and Reactions-26:30: The Importance of Active Listening-32:24: Implementing Culture Change in OrganizationsMore About Scott Gavin:Scott Gauvin is the CEO of Macresco Consulting and the co-founder of the Respect for People Roadmap. With 30 years of experience in operations, he has helped organizations around the world and across industries rethink the path to transformation—not just in process, but in mindset.A contributing author to Leading With Compassion: Cultivating Connection from the Inside Out, Scott believes real change happens when organizations bridge the gap between culture and strategy. Right now, he's focused on helping organizations unlock performance by systematically cultivating the behaviors that make it possible. To test drive the Respect for People Roadmap, sign up here. To learn more about Scott, connect with him here.The Future of Work (and this Episode) Is Brought To You By Secchi:Secchi is a revolutionary workforce engagement tool created for organizations to make data-driven frontline decisions in real-time. By measuring and combining multiple people-related lead indicators, Secchi provides in-the-moment visibility into individual frontline employee performance, team performance, engagement/turnover risks, and positive employee behaviors all while removing the traditional barriers of administrative burden on leaders. To learn more about Secchi, check them out here.

Think Fast, Talk Smart: Communication Techniques.
223. Laughing Matters: Levity, Leadership, and Lasting Connection

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later Aug 19, 2025 23:35 Transcription Available


By lightening up your communication, you can build serious connections.Humor in communication isn't all fun and games. According to Alison Wood Brooks and Naomi Bagdonas, levity is one of the most serious tools we have in building successful connections.Wood Brooks and Bagdonas, both teachers, authors, and experts in the field of communication, recognize how crucial levity is to our professional and personal interactions. “It's easy to think of [humor] as this extra bonus thing,” says Wood Brooks. “What we find is it's incredibly core to how people are relating to each other.” Bagdonas agrees: “When there's the presence of laughter in team meetings, those teams are more successful and more creative. Leaders with a sense of humor—not even a good sense of humor—are seen as more motivating, more admired, [and] their teams report being more engaged.”In this episode of Think Fast, Talk Smart, Wood Brooks and Bagdonas join host Matt Abrahams to explore levity as a mindset, or as Bagdonas puts it, “Navigating life on the precipice of a smile.” Together, they share how lightness and humor can break barriers, bridge connections, and unlock the door to better communication.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Alison Wood Brooks Alison's Book: TalkNaomi Bagdonas Naomi's Book: Humor, SeriouslyEp.13 Make 'Em Laugh: How to Use Humor as a Secret Weapon in Your CommunicationEp.73 Listen Up: Why It's Better to Be Interested Than InterestingEp.89 Listen, Listen, Listen: How to Build Deep ConnectionsEp.169 Don't Be a ZQ: Make Your Conversations Count   Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (03:13) - Talk Tour Insights (04:33) - Top Advice on Asking Questions (06:43) - Guiding Principles for Leaders (09:17) - Importance of Levity (11:17) - Why Humor Matters (13:06) - Letting Go of Comfort (16:24) - Overthinking Levity (18:30) - Creating Space for Levity (22:02) - Conclusion  *****This Episode is sponsored by Stanford. Stay Informed on Stanford's world changing research by signing up for the Stanford ReportSupport Think Fast Talk Smart by joining TFTS Premium.        

Revenue Builders
Listening, Engaging and Winning with John True

Revenue Builders

Play Episode Listen Later Aug 17, 2025 8:20


In this short segment of the Revenue Builders Podcast, we revisit the discussion with John True, General Partner at Cultivation Capital, to explore the critical role of emotional intelligence (EQ) in sales leadership. From reading the room to eliminating partial listening, John shares insights on why understanding personal and professional wins is as important as the deal itself. He reveals why active listening is a lost art, how group interviews can reveal a candidate's EQ, and why being fully present is the foundation for leadership and influence.KEY TAKEAWAYS[00:00:47] EQ is not optional—it's a core characteristic of great sales leaders.[00:01:16] Understanding personal and professional wins is essential to influence without dictating[00:03:11] Active listening, note-taking, and reading the room set elite salespeople apart[00:04:00] Asking "How do you know?" reveals deeper self-awareness in interviews[00:05:12] Group interviews can uncover a seller's ability to assess multiple stakeholders[00:06:21] Reading the political landscape in the room helps tailor your message effectively[00:07:24] Distractions kill EQ—presence is the foundation of emotional intelligence.QUOTES[00:01:00] "A big part of every interaction as a leader is understanding personal and professional wins as much as what you're up to."[00:03:11] "Active listening is about showing you're engaged—taking notes, bringing insights back into the conversation.[00:04:00] "How are you doing? How do you think you're doing? And most importantly—how do you know?"[00:07:24] "To have EQ, you first have to be here—in the moment, with no distractions."Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/the-role-of-emotional-intelligence-and-authentic-leadership-in-b2b-sales-with-john-trueEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/

The Human Risk Podcast
Professor Christian van Nieuwberg on Radical Listening

The Human Risk Podcast

Play Episode Listen Later Aug 17, 2025 69:22


Is listening a hidden superpower we've overlooked?  You've heard of Active Listening, but what is Radical Listening and why does it matter?Episode SummaryOn this episode, I'm joined by Professor Christian van Nieuwerburgh, an academic who also describes himself as 'Coach on a Motorcycle'. He's on the show to help me explore what he calls 'Radical Listening'.Christian is Professor of Coaching and Positive Psychology at the University of East London and the co-author, with Dr Robert Biswas-Diener, of 'Radical Listening: The Art of True Connection'.The book offers a research-backed but deeply human exploration of what it means to really hear someone — and how that act alone can change lives. In the book and in his work, Christian blends academic rigour with road-tested coaching insights, drawing from both the lecture hall and long rides through open landscapes. He invites us to look at listening not just as a skill, but as a way of being.With a background in positive psychology and a passion for connection, Christian brings a perspective that's as practical as it is profound. We talk about how listening — when done with presence and intention — becomes far more than a communication technique. It becomes a way of affirming identity, offering empathy, and shaping culture. Christian shares why well-meaning advice often misses the mark, the difference between social and cognitive listening, and what it takes to be with someone, rather than just hearing them.This isn't just for leaders or coaches;  it's for anyone who wants to have better conversations, create stronger relationships, and be more human in how they engage with others. Listening, as we discuss, isn't neutral. It's powerful, personal, and radically transformative.Guest BiographyProfessor Christian van Nieuwerburgh is a globally recognised executive coach, academic, and author, holding the title of Professor of Coaching and Positive Psychology at the University of East London.As Managing Director of the International Centre for Coaching Psychology and Executive Director at Growth Coaching International, he bridges rigorous research with practice.He co-authored Radical Listening: The Art of True Connection (with Dr Robert Biswas‑Diener), which reorients listening from a background skill to a central act of human connection.Famously known as the “Coach on a Motorcycle,” Christian combines his love for the open road with his dedication to how we hear and are heard. Learn more at: LinksRadical Listening - https://www.bkconnection.com/books/title/Radical-ListeningRadical Listening Audiobook - https://www.audible.co.uk/pd/Radical-Listening-Audiobook/B0F2B3TKXVChristian's faculty page at Royal College of Surgeons in Ireland (RCSI) - https://people.rcsi.com/chrisvnChristian's faculty page at Henley Business School - https://www.henley.ac.uk/people/christian-j-van-nieuwerburghCoach on a Motorcycle - coachonamotorcycle.comAI-Generated Timestamped Summary[00:01:45] — The roots of Radical Listening[00:06:30] — How coaching principles intersect with everyday conversations[00:11:55] — When advice becomes unhelpful[00:17:40] — Listening as identity-affirming behaviour[00:22:00] — When a good question stops you in your tracks[00:27:30] — Social vs cognitive listening[00:33:10] — Why you don't need to understand the topic to be a great listener[00:38:45] — The unspoken costs of poor listening in organisations[00:44:50] — How Radical Listening links to psychological safety[00:49:20] — Motorcycles, mindfulness, and being in flow[00:56:00] — The AI comparison: why listening is a human art[01:01:00] — Practical takeaways for everyday listeners

Survivor to Thriver Show: Transform Your Fear Into Freedom with Samia Bano
Fighting Fair: The Art and Science of Healthy Conflict Resolution. Tannaz Hosseinpour & Samia Bano

Survivor to Thriver Show: Transform Your Fear Into Freedom with Samia Bano

Play Episode Listen Later Aug 16, 2025 58:48


Find #ConflictResolution challenging? Tend to get into fights with others that turn ugly? Shutdown or get anxious when faced with a conflict? Listen now to this interview with Tannaz Hosseinpour, registered #psychotherapist qualifying, #relationshipcoach and #author, to learn practical strategies for turning conflicts into opportunities for #deeperconnection, including #communicationskills, time-outs, and how to #breakthecycle of criticism and defensiveness.-- Explore how to #TakeAccountability in relationships without feeling attacked or “bad,” and learn the difference between guilt and shame in building #EmotionalResilience.-- Get real-life insights on #overcomingfear, building trust, and creating #SafeSpaces for dialogue in diverse communities.-- Learn practical sensory and #breathingtechniques to #regulateemotions in moments when you can't just walk away.-- And so much moreConnect with Tannaz now at:https://minutesongrowth.com/#RelationshipAdvice #HealthyCommunication #SelfAwareness #LoveAndRelationships #EmotionalIntelligence #RelationshipGoals #HealthyRelationships #CommunityBuilding #ActiveListening #CommunicationSkills #MindfulLeadership #SenseOfBelonging #EmotionalSafety #CommunityHealing #SomaticPractices #ParentChildBond #MentalHealthAwareness #LonelinessEpidemic #HealthyRelationships _____________________________________ABOUT SAMIA:Samia Bano is the #HappinessExpert, author, speaker, podcaster & coach for coaches and healers. Samia is most known for her book, 'Make Change Fun and Easy' and her #podcast of the same name. With the help of her signature Follow Your Heart Process™, a unique combination of #PositivePsychology and the #spiritual wisdom of our most effective #ChangeMakers, Samia helps you overcome #LimitingBeliefs, your chains of fear, to develop a #PositiveMindset and create the impact and income you desire with fun and ease…Samia's advanced signature programs include the Happiness 101 Class and the Transformative Action Training.Samia is also a Certified #ReikiHealer and Crisis Counselor working to promote #MentalHealthAwareness. Samia models #HeartCenteredLeadership and business that is both #SociallyResponsible and #EnvironmentallyFriendly.Samia is a practicing #Muslim with an inter-spiritual approach. As someone who has a love and appreciation for diversity, she is a #BridgeBuilder between people of different faiths and cultures. Although Samia currently lives in California, USA, she has lived in 3 other countries and speaks Hindi, Urdu, and English fluently. Want to learn even more about Samia? Visit www.academyofthriving.com :)To Book your Free HAPPINESS 101 EXPLORATION CALL with Samia, click: https://my.timetrade.com/book/JX9XJ

Make Change Fun And Easy!
Fighting Fair: The Art and Science of Healthy Conflict Resolution. Tannaz Hosseinpour & Samia Bano

Make Change Fun And Easy!

Play Episode Listen Later Aug 16, 2025 59:07


Find #ConflictResolution challenging? Tend to get into fights with others that turn ugly? Shutdown or get anxious when faced with a conflict? Listen now to this interview with Tannaz Hosseinpour, registered #psychotherapist qualifying, #relationshipcoach and #author, to learn practical strategies for turning conflicts into opportunities for #deeperconnection, including #communicationskills, time-outs, and how to #breakthecycle of criticism and defensiveness.-- Explore how to #TakeAccountability in relationships without feeling attacked or “bad,” and learn the difference between guilt and shame in building #EmotionalResilience.-- Get real-life insights on #overcomingfear, building trust, and creating #SafeSpaces for dialogue in diverse communities.-- Learn practical sensory and #breathingtechniques to #regulateemotions in moments when you can't just walk away.-- And so much moreConnect with Tannaz now at:https://minutesongrowth.com/#RelationshipAdvice #HealthyCommunication #SelfAwareness #LoveAndRelationships #EmotionalIntelligence #RelationshipGoals #HealthyRelationships #CommunityBuilding #ActiveListening #CommunicationSkills #MindfulLeadership #SenseOfBelonging #EmotionalSafety #CommunityHealing #SomaticPractices #ParentChildBond #MentalHealthAwareness #LonelinessEpidemic #HealthyRelationships _____________________________________ABOUT SAMIA:Samia Bano is the #HappinessExpert, author, speaker, podcaster & coach for coaches and healers. Samia is most known for her book, 'Make Change Fun and Easy' and her #podcast of the same name. With the help of her signature Follow Your Heart Process™, a unique combination of #PositivePsychology and the #spiritual wisdom of our most effective #ChangeMakers, Samia helps you overcome #LimitingBeliefs, your chains of fear, to develop a #PositiveMindset and create the impact and income you desire with fun and ease…Samia's advanced signature programs include the Happiness 101 Class and the Transformative Action Training.Samia is also a Certified #ReikiHealer and Crisis Counselor working to promote #MentalHealthAwareness. Samia models #HeartCenteredLeadership and business that is both #SociallyResponsible and #EnvironmentallyFriendly.Samia is a practicing #Muslim with an inter-spiritual approach. As someone who has a love and appreciation for diversity, she is a #BridgeBuilder between people of different faiths and cultures. Although Samia currently lives in California, USA, she has lived in 3 other countries and speaks Hindi, Urdu, and English fluently. Want to learn even more about Samia? Visit www.academyofthriving.com :)To Book your Free HAPPINESS 101 EXPLORATION CALL with Samia, click: https://my.timetrade.com/book/JX9XJ

NEGOTIATEx
Episode 5: The Mind Power of Empathy | Negotiate X in Rewind

NEGOTIATEx

Play Episode Listen Later Aug 14, 2025 16:36


In Episode 5 of the Negotiate X in Rewind series, The Mind Power of Empathy, Andy Fairie reveals how empathy and active listening can reshape conversations, build trust, and ease tension.  He explains the difference between sympathy and empathy, sharing practical ways to develop emotional awareness through labeling emotions, practicing with people you disagree with, and expanding your vocabulary.  From his work with protest groups in Scotland to his insights as a CBT therapist, Andy shows how self-awareness and small communication shifts can transform interactions. This episode offers real, actionable strategies to strengthen empathy in both life and work.  

Care to Change Counseling - Practical Solutions for Positive Change
Back to School: Helping Kids Feel Seen, Safe & Supported in School Transitions

Care to Change Counseling - Practical Solutions for Positive Change

Play Episode Listen Later Aug 14, 2025 37:32


The back-to-school season can trigger anxiety, frustration, and emotional dysregulation in kids—especially those already facing mental health challenges like anxiety, depression, ADHD, or trauma. In this episode, therapist and mom of four Jean Crane joins host Jared Jones to unpack what's really going on beneath the surface for our kids and what parents can do to support them.From understanding common struggles to offering calming strategies and connection tools, this episode is packed with empathy and actionable insights for families navigating this big seasonal shift.

Dildo Whisperer
Dildo Whisperer- More Than Sex- Exploring Real Intimacy

Dildo Whisperer

Play Episode Listen Later Aug 13, 2025 60:11


How do you explore intimacy without sex? This week Romaine and Ajay discuss what it is to experience intimacy in a relationship without sex. Why is it important to a healthy relationship and how to recognize if those needs are not being met. Are you being intimate with your partner? Has the intimacy been lagging? It's time to take a look at what we are doing or often not doing to provide intimacy with our partners and others important people in our lives.  Send the us your sex and relationship questions and maybe you will inspire the next episode of The Dildo Whisperer. We have two ways to reach the show. You can call into our show at 844-695-2766 or you can email us at Askthedw@gmail.com. Follow us on social media @dildowhisperer The Dildo Whisperer is produced by DNR Studios. To subscribe to this show and the rest of the DNR Network of shows including the Cookie Jar Podcast visit: www.dnrstudios.com

Think Fast, Talk Smart: Communication Techniques.
222. Discussing through Discomfort: Why the Conversations You Avoid Cost You the Most

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later Aug 12, 2025 25:12 Transcription Available


Some conversations are uncomfortable, but avoiding them comes with a cost.You want a more successful career, a more fulfilling relationship, a more meaningful life? What if all that's standing in your way — are the conversations that you're avoiding?“Most things that we want in life are on the other side of a difficult conversation,” says Jenn Wynn, a professor at NYU Stern School of Business and previously the director of education at the Obama Foundation. For nearly 10 years, she has taught a course on difficult conversations that equips people to communicate through discomfort in pursuit of what they want. “Sometimes it's a difficult conversation with a loved one, a colleague, a boss… sometimes it's a difficult conversation with myself,” she says. “Are you going to give up on your biggest dreams because you weren't willing to step out of your comfort zone?”In this episode of Think Fast, Talk Smart, Wynn and host Matt Abrahams discuss how to build the “hard but worth-it skills” necessary for difficult communication. Whether it's asking for a raise, setting boundaries, or addressing conflict, Wynn's insights show that the conversations you're avoiding aren't just holding you back — they're keeping you from the life you really want.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Jenn WynnThe H.I. Note: Healing Inspirations from LifeEp.22 Under Pressure: How to Communicate Clearly and Timely During a Crisis  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:27) - Understanding Difficult Conversations (04:44) - Developing Emotional Intelligence (05:44) - Self-Awareness, Pause, Reframe (07:59) - Common Communication Barriers (09:55) - Listening for Understanding (12:32) - Using AI for Communication (14:24) - Creating Psychological Safety (17:00) - The Final Three Questions (23:45) - Conclusion   ********This Episode is brought to you by Strawberry.me. Get $50 off coaching today at Strawberry.me/smartBecome a Faster Smarter Supporter by joining TFTS Premium.

The Anonymous Podcast
Just for Today - August 11th, 2025 with Jennifer W. - Active listening

The Anonymous Podcast

Play Episode Listen Later Aug 11, 2025 14:53


A commentary and discussion on the Just for Today: Daily Meditations for Recovering Addicts. Contact Information: 919-675-1058 or facebook.com/groups/theanonpodcast

Think Fast, Talk Smart: Communication Techniques.
221. Don't Get Lost in Translation: Staying Cool When Every Word Counts

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later Aug 7, 2025 19:13 Transcription Available


How do you stay clear, calm, and precise when every word counts and there's no room for error?Staying calm and focused while translating high-stakes conversations in real time isn't just a language skill — it's a masterclass in communication under pressure. And for Giampaolo Bianchi, simultaneous interpreter for the United Nations and World Health Organization, it's a challenge he meets with presence, precision, and a whole lot of preparation. In this expanded conversation from our Spontaneous Speaking series, Bianchi offers a behind-the-scenes look at how he prepares for — and performs in — moments where being calm, in control, and adaptable are essential.“We don't translate words — we translate ideas,” Bianchi explains, highlighting the mindset shift that allows interpreters to go beyond language and convey meaning with clarity and nuance. He shares the role of rigorous preparation, physical grounding, and mental focus in his work, and explains how tools like note systems, pre-session rituals, and active listening help manage cognitive load during live interpretation.In this episode of Think Fast, Talk Smart, Bianchi and host Matt Abrahams explore how the principles of simultaneous interpretation apply far beyond the booth — offering valuable strategies for anyone who needs to communicate effectively under pressure, adapt in the moment, and ensure their smartest communication happens without a script.Episode Reference Links:Giampaolo BianchiEp.197 Prep or Perish: Mastering In-the-Moment Communication (1 of 3)Ep.198 Pause and Effect: Mastering In-the-Moment Communication (2 of 3)Ep.199 Blunder Pressure: Mastering In-the-Moment Communication (3 of 3)Ep.203 No Script, No Problem: Final Secrets to Speaking Under Pressure (Bonus)   Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:42) - Becoming a UN Interpreter (03:50) - Staying Calm Under Pressure (05:03) - Translating Emotion, Not Just Words (06:10) - Memory and Focus Techniques (07:51) - The Power of Preparation (09:17) - Pre-Meeting Rituals and Readiness (10:34) - Handling Mistakes in Real Time (11:44) - Interpreter Habits in Daily Life (12:45) - The Final Three Questions (17:28) - Conclusion  *****This Episode is sponsored by Stanford. Stay Informed on Stanford's world changing research by signing up for the Stanford ReportSupport Think Fast Talk Smart by joining TFTS Premium.        

The Family Podcast By Movieguide®
Why Active Listening Can Be A Superpower With Your Kids

The Family Podcast By Movieguide®

Play Episode Listen Later Aug 7, 2025 30:31 Transcription Available


Robby and Jeremy discuss how being active with your kids gets them to listen more, pay attention and remember what you're telling them on a level that just sitting and listening can't get near.

Creating The Perfect Experience
Give Me Feedback or Give Me Nothing: A Guide to Active Listening

Creating The Perfect Experience

Play Episode Listen Later Aug 7, 2025 50:07


With over 20 years of experience, Staci Hallmon is a respected business development strategist known for transforming brands through innovative experiential and live event strategies that connect business lines, talent, and consumers. As founder of SHB Enterprises, she leads a firm that builds scalable, revenue-generating platforms for Fortune 500 companies, media brands, and nonprofits. Her leadership roles at Endeavor | IMG | On Location and BET Networks saw her launch groundbreaking programs, drive revenue growth, and pioneer hybrid event models. A recognized industry expert and frequent speaker, she is also deeply committed to community impact through her work with Project Morry.This episode we discuss:Staci shares her creative roots in theater and how directing live performance shaped her approach to experiential events.She breaks down her “Golden Triangle” framework: aligning audience, brand, and community impact.We dive into the origin story of Essence Festival's Beauty Carnival and what it took to scale it into a major success.She offers real talk on sponsorship strategy—why “cool” isn't enough, and how brands can create meaningful, measurable engagement.Staci's advice for young professionals: embrace feedback, stay curious, and don't be afraid to start overStaci's advice for clients: know your goals, trust your experts, and be honest about your thresholds for successThe value of active listening, mentorship, and feedback culture in creative teamsThanks for tuning in. Check us out at:https://www.instagram.com/markstephenagency/Thanks for tuning in. Check us out at https://www.instagram.com/markstephenagency/

The Ben Morton Leadership Podcast
The Hidden Trap of Active Listening

The Ben Morton Leadership Podcast

Play Episode Listen Later Aug 6, 2025 7:13


Have you ever been in a conversation where someone nodded, said “yep” or “go on”… but you knew they weren't really listening? In this episode of The Leader's Kit Bag, I take a look at what real listening feels like for the person on the receiving end. I unpack common “active listening” techniques we've all been taught, and explain why they're not enough on their own. You'll learn: Why gestures like nodding and affirmations can feel hollow How to use paraphrasing and summarising to prove you're listening The subtle pitfall of focusing too much on “looking like” a good listener The number one shift you need to stay fully present in conversation If you want the people you lead to feel genuinely heard and understood, this short episode is packed with practical insight. Need Support With Leadership Training, Coaching or a Conference Speaker? If this episode resonated with you and you're looking to strengthen your leadership culture, let's talk. Whether it's a bespoke leadership programme, executive coaching, or a keynote that connects on a human level, I'd love to support you. Drop me a line at chat@ben-morton.com or fill in the contact form on my website. Let's build leadership that listens — and leads.

NEGOTIATEx
Episode 3: Mastering Crisis Management & Communication | Negotiate X in Rewind

NEGOTIATEx

Play Episode Listen Later Jul 31, 2025 8:25


In this episode of Negotiate X in Rewind, we revisit powerful insights on crisis management and communication from Michael Baker and Kenneth Dekleva. Michael emphasizes that crises are deeply personal and must be understood from the other person's perspective. He highlights the power of active listening to uncover root causes rather than addressing surface-level issues.  Kenneth shares real-world experiences from hostage negotiations, illustrating why flexibility, patience, and human-centered solutions are vital in complex, high-stakes situations. Together, they reveal how prioritizing empathy over rigid protocols can build trust, protect victims from further harm, and ultimately lead to better outcomes in negotiations.  

Communicast: A Communication Skills Podcast
Future-Ready Communication: Leading in the AI-Enhanced Workplace

Communicast: A Communication Skills Podcast

Play Episode Listen Later Jul 29, 2025 37:08


Today, I'm joined by Caron Martinez, Senior Director of the Center for Professionalism & Communications at American University's Kogod School of Business. Caron brings rich experience—from her early diplomatic roles at U.S. embassies to her current work shaping power skills in future business leaders.In this episode, we explore how preparation and empathy fuel effective communication, how AI intersects with emotional intelligence and creativity in the classroom and workplace, and Caron's process for coaching powerful feedback and adaptability. Whether you're navigating generational differences, leadership transitions, or the rise of AI in the workplace, this conversation offers practical strategies to elevate how you connect and communicate. Let's dive in.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Caron: https://www.linkedin.com/in/caronmartinez/► Subscribe to Communicast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com 

Tea With Coach Mo
Coaching with compassion: The power of empathy and active listening

Tea With Coach Mo

Play Episode Listen Later Jul 26, 2025 7:17


In this episode of Let's Talk Business with Coach Mo, we explore the powerful combination of empathy and active listening—two essential skills that every effective life coach must master. Learn how to create safe, judgment-free coaching environments, build deeper client trust, and foster breakthroughs through the simple yet profound act of truly hearing your clients. Whether you're just starting your coaching journey or refining your technique, this episode will equip you with actionable strategies to strengthen your presence and connection in every session.Tune in for tips, real-world examples, and coaching questions that bring empathy to life in your practice.#LifeCoachTips#EmpathyInCoaching#ActiveListeningSkills#CoachingWithCompassion#TransformationalCoaching#CoachingTools#LifeCoachJourney#ClientConnection#CoachDevelopment#MindfulListening#BuildTrust#LifeCoachPodcast#CoachWithHeart#EffectiveCoaching#PersonalGrowthPodcast

Communicate to Lead
117. How to Deal with Difficult People: 4 Listening Techniques to Stay Calm and Lead Better

Communicate to Lead

Play Episode Listen Later Jul 24, 2025 21:41


Send us a textYou know that person at work who makes your stomach drop every time you see their name on your calendar? The colleague who drains your energy, the boss who criticizes everything, or that team member who turns every conversation into their personal drama session?What if the solution isn't avoiding them or fighting back, but learning a completely different way to listen?In this episode, I'm sharing four psychology-backed listening strategies that will help you handle difficult people at work more effectively. This isn't about gritting your teeth and enduring; it's about employing strategic techniques that conserve your energy while enhancing these challenging relationships.What you can expect from the episodeBy the end of this episode, you'll have practical tools for:Understanding why certain people trigger you so intensely (it's biology, not a character flaw)Breaking the three listening patterns that make difficult conversations worseUsing four research-based strategies to stay calm and centeredHandling chronic complainers, serial interrupters, and emotional hijackersRecovering your energy after challenging interactionsReady to practice these skills?If you're ready to master these listening strategies and lead with more confidence, book a complimentary clarity call with me. We'll discuss your specific challenges and create a customized plan tailored to your unique situation. Book your session at the following link: https://calendly.com/kele-thetailoredapproach/leadership-clarity-call Connect with Kele for more leadership insights: LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/ Instagram: https://www.instagram.com/thetailoredapproach/ Website: https://thetailoredapproach.com 

The Customer Success Pro Podcast
Active Listening in Customer Success: The Skill That Changes Everything

The Customer Success Pro Podcast

Play Episode Listen Later Jul 23, 2025 23:30 Transcription Available


Download the FREE Revenue guide: https://thecustomersuccesspro.com/resourcesIn this episode of the Customer Success Pro Podcast, Anika Zubair emphasizes the critical role of active listening in customer success. She discusses common mistakes customer success professionals make, such as listening to reply instead of understanding, and offers practical strategies to enhance listening skills. Anika shares personal experiences and actionable tips to help listeners become better active listeners, ultimately leading to improved customer relationships and increased revenue opportunities.Chapters00:00 Introduction to Customer Success and Active Listening01:40 The Importance of Active Listening in Customer Success08:01 Common Mistakes in Listening and How to Avoid Them12:32 Strategies for Effective Active Listening17:17 Real-Life Application of Active Listening20:07 Recap and Final Thoughts on Active ListeningConnect with Anika Zubair:Website: https://thecustomersuccesspro.com/LinkedIn:  https://www.linkedin.com/in/anikazubair/CSM RevUP Academy: https://thecustomersuccesspro.com/revup#customersuccesspro #podcast #customersuccessmanagerSend Anika a text :) Want to be our next guest? Apply here: https://www.thecustomersuccesspro.com/podcast-guest Podcast Editor: https://podcastmagician.com/

Think Fast, Talk Smart: Communication Techniques.
217. Rethinks: How to Build Deep Connections

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later Jul 22, 2025 28:53 Transcription Available


How to be a skilled conversationalist in work, love, and life.Whether you're trying to build a romantic or professional connection, Rachel Greenwald's advice is exactly the same. “Focus on how you make someone feel more than you focus on the words that you're saying,” she says. As a professional coach, Greenwald helps people develop better communication skills, from executives in the business world to singles in the dating world. Building deep connections may at times be challenging, but as Greenwald says, it's ultimately not complicated. “You're demonstrating that you're interested in someone and that you like them,” she says.In this episode of Think Fast, Talk Smart, Greenwald and host Matt Abrahams discuss relationship-building tactics like small talk, active listening, communication blindspots, and more.Episode Reference Links:Rachel Greenwald Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:10) - Don't Be a Data Collector (06:36) - How to Start and End Small Talk (11:23) - Romance vs. Work Communication (14:44) - The Role of Humor and Light Banter (17:30) - Conversation Pitfalls (21:49) - The Final Three Question (27:35) - Conclusion   ********Take your personal data back with Incogni! Use code TFA at checkout and get 60%off an annual planBecome a Faster Smarter Supporter by joining TFTS Premium.      

Cornell Keynotes
The Art of Building Influence: Five Key Components of Emotional Intelligence

Cornell Keynotes

Play Episode Listen Later Jul 22, 2025 32:29


Unlock the transformative potential of emotional intelligence (EI) and its role in shaping personal and professional success. How does developing EI help us build stronger relationships, improve decision making, and become more effective leaders in today's interconnected world?Join Nicola Fabrizio from Cornell's Jeb E. Brooks School of Public Policy as he explores the five fundamental components of emotional intelligence: self-awareness, self-regulation, empathy, social skills, and motivation. This session will highlight how mastering these interconnected skills can empower individuals to understand and manage emotions effectively, fostering resilience and collaboration in both personal and professional spheres.Discover how practices like mindfulness, active listening, and seeking feedback can serve as powerful tools to enhance emotional intelligence and create lasting impacts in your relationships, career, and community. This engaging discussion will equip you with actionable insights to navigate challenges, build meaningful connections, and succeed in your journey while positively influencing those around you.What You'll Learn:How the five components of emotional intelligence can positively influence or  transform your approach to leadershipPractical techniques to stay composed and remain effective during tough challengesHow to better understand interpersonal dynamics and build stronger professional relationships within your team and throughout your organizationStrategies to get better at communication and become more influential in your position   Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X.

OpenAnesthesia Multimedia
Communication and Active Listening -- Pediatric Anesthesiology Internet-Based Non-Technical Skills

OpenAnesthesia Multimedia

Play Episode Listen Later Jul 21, 2025 14:26


@pedianesthesia & @openanesthesia present "Communication and Active Listening" with Allison Kinder Ross, MD, ACC

Españolistos | Learn Spanish With Spanish Conversations!
Episodio 443 - Expande tu Vocabulario en Español: 6 Técnicas Muy Efectivas

Españolistos | Learn Spanish With Spanish Conversations!

Play Episode Listen Later Jul 18, 2025 27:26


¿Sientes que aprendes nuevas palabras en español pero las olvidas rápidamente? En este episodio, Andrea y Nate comparten 6 técnicas comprobadas para memorizar vocabulario de forma efectiva y natural. Desde el uso de apps como Anki y Quizlet hasta el poder de las imágenes, frases reales, y escritura activa, descubrirás herramientas prácticas que puedes aplicar de inmediato. Aprenderás cómo integrar palabras nuevas a tu día a día, cómo hablar contigo mismo para practicar, y cómo crear asociaciones visuales que te ayuden a recordar sin esfuerzo. Además, conocerás el truco secreto de Andrea para crear mini historias con tus palabras nuevas usando inteligencia artificial. Download the transcript of this episode here: www.espanolistos.com ✅ Active Listening in Spanish - 2 Podcast Episodes: Episodio 186 – 7 Formas de Mejorar Tu Español Desde Tu Casa: www.espanolistos.com/casa Episodio 362 – Mejora tu Español con Ejercicios de Escucha Activa: www.espanolistos.com/escucha-activa ✅ Videos + Practice on Active Listening in Spanish: https://www.youtube.com/watch?v=X9yg6qyRzfc&t=49s https://www.youtube.com/watch?v=GV3ZoEBYRB4

A World of Difference
Elaine Lin Hering: The Surprising Reason Staying Silent Damages Careers (Re-release)

A World of Difference

Play Episode Listen Later Jul 16, 2025 51:01


You won't believe how silence impacts leadership and team dynamics in the workplace. The unexpected truth about unlearning silence will leave you in awe. From cultural differences to the power dynamics, this conversation will challenge everything you thought you knew. Get ready to dive into a world of difference and discover the transformative power of reclaiming your voice. Are you ready to uncover the hidden impact of silence in your professional life? Stay tuned for a revelation that will change the way you lead and communicate. In this episode, you will be able to: Embracing Open Dialogue: Discover the power of unlearning workplace silence to foster a more inclusive and communicative team environment. Navigating Cultural Differences: Learn how cultural diversity influences communication in the workplace and gain insights into effective cross-cultural collaboration. Enhancing Team Communication: Uncover actionable strategies to boost team communication and productivity, leading to smoother workflows and stronger team cohesion. Leadership's Role in Open Dialogue: Explore the crucial role of leadership in fostering open dialogue and creating an environment where diverse voices are heard and valued. Leveraging Diversity for Problem-Solving: Understand the benefits of diversity and inclusion in problem-solving, and how embracing different perspectives can lead to more innovative solutions. My special guest is Elaine Lin Hering Elaine Lin Hering, author of "Unlearning Silence," brings a refreshing and insightful perspective to the topic of unlearning silence in the workplace. With a background in negotiation skills and cross-cultural experiences, Elaine delves into the nuances of communication, cultural differences, and the impact of silence on individuals and teams. Her personal journey as the youngest daughter of an immigrant family from Taiwan to the United States, and her professional expertise in teaching negotiation skills across industries, provide a rich foundation for her valuable insights. Through her engaging and thought-provoking approach, Elaine offers practical strategies for fostering open dialogue, enhancing team communication, and embracing the benefits of diversity and inclusion in problem-solving. The key moments in this episode are:00:01:05 - Importance of Speaking Up 00:03:22 - Origin Stories and Cultural Background 00:06:47 - Defining Silence 00:13:00 - Importance of Active Listening 00:14:41 - Understanding Voice 00:19:18 - Learning Silence 00:23:41 - Impact of Organizational Silence 00:24:24 - Encouraging Voice 00:28:12 - The Power of Different Perspectives 00:28:53 - Recognizing the Role of Silence 00:30:26 - Three Levers for Voice 00:34:19 - Cross-Cultural Communication 00:39:12 - Observing Silence in Teams 00:42:40 - Encouraging Action 00:43:12 - Your Voice Matters 00:43:27 - Call to Action Share this episode with five people who care about making the world better. Text it to them or share it in your group chat to spread the message of unlearning silence and making a difference. Leave a 5-star review and a quick comment to let us know how this episode made a difference for you. Your words help the show reach more difference makers and amplify the impact of the conversation. Grab a copy of Elaine Lin Hering's book, Unlearning Silence, and dive into the insights and strategies for reclaiming your voice and creating a more inclusive and empowering environment. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Sex Reimagined Podcast
Maya Kova: Stop People Pleasing - Why Women Lose Their Voice When They Fall in Love (And How to Get It Back) | #148

The Sex Reimagined Podcast

Play Episode Listen Later Jul 15, 2025 63:46 Transcription Available


Send us a text & leave your email address if you want a reply!What if the most powerful tool for feminine pleasure has been silenced for centuries? Many women are trapped in a devastating cycle: they fall in love, then systematically disappear—sacrificing their desires, dimming their light, and losing their voice for the sake of relationship harmony.WHAT WE'RE DIVING INTOWhy "compromise" is actually killing your relationships (and what to do instead)The magic of speaking the conversation underneath the conversationHow to say "no" without guilt (yes, really!)Active listening that actually works when emotions are highStanding in your power while staying heart-centeredLINKS & RESOURCES MENTIONED IN THE EPISODE CAN BE FOUND ON THE WEBSITEThe Power of Pleasure, A Free Summit July 23-24, 2025. This 2-day live event will feature trailblazers in the field of conscious sexuality. Join us for FREE! AWAKENING THE GODDESS IN CRETE! Leah & Willow want to take you on an all-woman's tantric pilgrimage to Greece Oct 5-12, 2025! Join us for a trip of lifetime. LAST 10x LONGER. If you suffer from premature ejaculation, you are not alone, master 5 techniques to cure this stressful & embarrassing issue once and for all. Save 20% Coupon: PODCAST20. Support the show SxR Website Dr. Willow's Website Leah's Website

Speak The Truth
EP. 174 Learning to Listen: Essential Skills for Every Counselor W/Author Joseph Hussung

Speak The Truth

Play Episode Listen Later Jul 14, 2025 27:09 Transcription Available


In this episode of Speak the Truth, Mike sits down with Joseph Hussung, the Director of Ministry Partnerships and Recruitment at Fieldstone Counseling, to discuss his new book, 'Learning to Listen.' Released in late March, the book is a significant contribution to the biblical counseling community. Hussung explains his journey, professional background, and motivations for writing the book. The conversation delves into the book's structure, emphasizing the importance of listening, empathy, and connecting with others in a counseling setting. Key themes include the purpose, posture, and practicalities of listening, along with overcoming sin-induced barriers. Hussung also introduces his GRACE acronym—Gaze, Relax, Align, Connect, Engage—as a guideline for effective listening. He highlights practical ways to close the gaps in context, values, and perspectives between counselors and counselees. The episode concludes with tips for purchasing the book and a call for listeners to send in future topics for discussion.00:00 Introduction and Welcome00:27 Special Guest Introduction: Joseph Hussung01:05 Joseph's Background and Experience02:17 The Inspiration Behind 'Learning to Listen'03:59 Book Structure: Purpose, Posture, and Practice of Listening05:50 Connecting Love, Empathy, and Listening08:09 The Impact of Sin on Listening11:18 Jesus' Heart and Our Heart in Listening11:53 Practical Listening Skills: The GRACE Acronym14:39 Addressing Gaps in Listening18:54 Active Listening and Responding25:51 Conclusion and Book PromotionEpisode MentionsLearning to Listen Book Fieldstone Counseling 

People, Not Titles
The Art of Networking: Building Genuine Relationships in a Digital World

People, Not Titles

Play Episode Listen Later Jul 14, 2025 62:18


Introduction & Panelist Introductions (00:00:00) Relevance of Networking Post-COVID (00:01:30) Attitudes Toward Networking Events (00:02:20) Finding the Right Networking Groups (00:03:57) Episode Roadmap & Key Topics (00:05:10) Networking Statistics & In-Person Value (00:07:00) Alan's Networking Journey & Event Hosting (00:08:54) Introverts vs. Extroverts in Networking (00:11:17) Why Introverts Excel at Networking (00:15:03)Extrovert Strengths & Pitfalls (00:15:55)Introvert Strengths & Challenges (00:17:47)Defining the Goal of Networking Events (00:18:28)The Power of Making Others Feel Heard (00:19:51) Preparation Before the Event (00:20:59) Identifying Ideal Contacts & Event Research (00:21:51) Leveraging Attendee Lists & Lead Magnets (00:23:44) Connecting Before the Event & Buffer Time (00:26:14)Attending with a Power Partner (00:30:20)Recharging Before Events (00:32:10) Researching Attendees for Better Conversations (00:32:41) Being Present & Prepared at Events (00:34:02) Setting Realistic Networking Goals (00:34:54) Crafting a Compelling Introduction (00:35:51) Building Rapport Through Questions (00:36:40) Networking for Referrals, Not Just Direct Business (00:37:19) Developing Your 15-Second Infomercial (00:38:06) Scripting and Value Proposition (00:40:24) Pivot Questions & Active Listening (00:42:01) Balancing Personal and Business Conversation (00:44:31)Deciding to Follow Up or Move On (00:45:54)Scripting the Follow-Up or Exit (00:46:44) Avoiding Unproductive Conversations (00:48:24) Post-Event Follow-Up & Note-Taking (00:48:59) Scheduling Post-Event Follow-Up Time (00:50:54) Networking Tools: Book & Scripting Planner (00:52:02) Full episodes available at www.peoplenottitles.comPeople, Not Titles podcast is hosted by Steve Kaempf and is dedicated to lifting up professionals in the real estate and business community. Our inspiration is to highlight success principles of our colleagues.Our Success Series covers principles of success to help your thrive!www.peoplenottitles.comIG - https://www.instagram.com/peoplenotti...FB - https://www.facebook.com/peoplenottitlesTwitter - https://twitter.com/sjkaempfSpotify - https://open.spotify.com/show/1uu5kTv...

The Jordan Harbinger Show
1181: Jefferson Fisher | Turning Confrontation Into Connection

The Jordan Harbinger Show

Play Episode Listen Later Jul 10, 2025 79:49


Arguments escalate into relationship disasters daily. Trial attorney Jefferson Fisher shares courtroom tactics he uses to turn conflict into connection!Full show notes and resources can be found here: jordanharbinger.com/1181What We Discuss with Jefferson Fisher:Use time to regulate emotions in conflict. Take a breath before responding and slow down your speech. This prevents escalation and keeps you in control rather than entering "ignition mode" where you say things you regret.Every person has surface and depth, and hostile behavior often masks deeper struggles. Asking "What's your biggest struggle?" can transform confrontational situations into connection.Approach conversations with "something to learn" not "something to prove." When you try to win arguments, you lose relationships. Focus on understanding rather than being right to achieve better outcomes.Handle interruptions strategically. Let them interrupt once, resume where you left off without acknowledging their interruption, then address it directly if they interrupt again: "I can't hear you when you interrupt me."Show you're listening with one simple question. Before sharing your own story or response, ask one follow-up question about what they just shared. This makes people feel heard and valued in conversation.And much more...And if you're still game to support us, please leave a review here — even one sentence helps! Sign up for Six-Minute Networking — our free networking and relationship development mini course — at jordanharbinger.com/course!Subscribe to our once-a-week Wee Bit Wiser newsletter today and start filling your Wednesdays with wisdom!Do you even Reddit, bro? Join us at r/JordanHarbinger!This Episode Is Brought To You By Our Fine Sponsors:Quiltmind: Email jordanaudience@quiltmind.com or visit quiltmind.comBetterHelp: 10% off first month: betterhelp.com/jordanSimpliSafe: 50% off + 1st month free: simplisafe.com/jordanHomes.com: Find your home: homes.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

workshops work
329 - Listening is the Gateway to Asking Better Questions with Chedva Ludmir

workshops work

Play Episode Listen Later Jul 8, 2025 62:22


When we stop looking for the perfect question, when we choose to reflect rather than react, and when we wait and listen, for just a little while longer – it can change everything.Public speaker, serial entrepreneur and owner of Consider, Chedva Ludmir has made it her mission to help others embrace curiosity, listen deeply, and make friends with uncertainty. Together, we explore the power of asking thoughtful questions in all of life's moments – from time-restricted workshops, to orthodox religions, and scary career crossroads. And why when big decisions did loom, Chedva didn't ask herself should I do this? but rather started to ask, when it's time, will I know it?Find out about:How to stay present and curious in conversations, without leaping into question-askingThe importance and humility in asking gentle, gateway questionsThe tension between certainty and curiosity, and why it's okay not to knowWhat it means to hold space for ourselves, and others, to discover truthThe power of fictional characters or novels to explore sensitive topics or emotionsDon't miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Connect to Chedva Ludmir:LinkedInWebsite Share your thoughts about our conversation!Support the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!

Españolistos | Learn Spanish With Spanish Conversations!
Episodio 441 - Nate Lee en Voz Alta: Aprende a Pronunciar el Español Como un Nativo

Españolistos | Learn Spanish With Spanish Conversations!

Play Episode Listen Later Jul 4, 2025 30:22


En este episodio especial, Nate se pone a prueba leyendo en voz alta varios textos en español mientras Andrea lo corrige en tiempo real. Es una clase práctica, entretenida y muy útil para todos los estudiantes intermedios y avanzados que desean mejorar su pronunciación, entonación y claridad al hablar. Trabajarás sonidos difíciles como la R, la J, combinaciones como AU, UE, y aprenderás la correcta pronunciación de palabras como autoridad, cuestionada, irrespirable y biodiversidad. También escucharás cómo Andrea guía a Nate para mejorar su ritmo y entonación mientras lee textos sobre redes sociales, el medioambiente y más. Este episodio es perfecto para practicar en casa. Puedes leer junto a Nate, repetir después de Andrea y anotar tus errores comunes. ¿Realmente quieres llevar tu español al siguiente nivel? Conviértete en uno de nuestros estudiantes aquí. Tenemos todas las herramientas, estructura y rutina que necesitas para salir del nivel intermedio y moverte hacia el avanzado. ¿Qué contiene nuestra membresía (Curso de Español Contínuo)? ✅ 1 Clase en vivo (webinar) de 1 hora cada semana enfocadas en un tema específico cada mes. ✅ 8 Lecciones mensuales ( 4 enfocadas en un mismo tema de gramática y 4 lecciones de comprensión auditiva) ✅ +30 cursos de gramática y comprensión auditiva en una plataforma. ✅ Podcast privado con el contenido de las lecciones del mes. ✅ Videollamadas en grupos de 4 al final del mes y mucho más. ¡Revisa los detalles y regístrate para nuestro curso de español continuo ahora! Download the transcript of this episode here: https://www.espanolistos.com/ ✅ Active Listening in Spanish - 2 Podcast Episodes: Episodio 186 – 7 Formas de Mejorar Tu Español Desde Tu Casa: https://www.espanolistos.com/casa/ Episodio 362 – Mejora tu Español con Ejercicios de Escucha Activa: https://www.espanolistos.com/escucha-activa/ ✅ Videos + Practice on Active Listening in Spanish: https://www.youtube.com/watch?v=X9yg6qyRzfc&t=49s https://www.youtube.com/watch?v=GV3ZoEBYRB4

Greenhouse Effect
#252 - Active Listening, Parenting Adult Kids, and Empathetic Leadership

Greenhouse Effect

Play Episode Listen Later Jul 2, 2025 33:28


Join host Steve Perkins and Greenhouse Team members Sundie Marquardt and Gabe Smith for a raw, relatable dive into active listening on the Roots Up Podcast. With humor, heart, and practical wisdom, this episode explores how to listen without pushing your own agenda. This applies to parenting adult kids, interacting with colleagues, our relationships, and so much more. Expect actionable takeaways to grow as a leader and human, rooted in Greenhouse's mission to help you grow the life you want. Key Discussion Points: How active listening sets aside agendas to fully hear others, fostering deeper connections. Why unsolicited advice to adult children often backfires, and listening respects their autonomy. How body language and curiosity signal genuine presence, while zoning out creates disconnect. Why balancing your need to be understood with others' need to be heard requires intentional deference. How acting like a listener, like pinching your leg to stay quiet, can shift underlying beliefs. How society's obsession with efficiency prioritizes problem-solving over relational connection. Why prioritizing relationships motivates empathetic leadership, even in tough moments. Action Items for Listeners: Practice Silence: In your next conversation, pinch your leg or pause to resist interjecting; ask, “How can I help?” to stay listener-focused. Use Mirroring: Reflect back what you hear with, “What I'm hearing is… Did I get that right?” to ensure others feel understood. Check Assumptions: Before advising, ask yourself, “Am I assuming I know their path?” Let their perspective lead. Team Listening Exercise: Start a meeting with, “How are we showing up today?” to practice collective listening and build trust. Resources Mentioned: ⁠Grow the life you want with Greenhouse Coaching⁠ Parenting Coach: Kim Muench (⁠Becoming Me While Raising You: A Mother's Journey to Her Self⁠) Episode Quotes: “Listening actively with no intent—letting go of your agenda—is hard but changes everything.” – Sundie “People aren't problems to be solved; they're humans to be seen.” – Gabe “Sometimes behavior shifts before beliefs, and that's okay—it's how growth happens.” – Sundie Timestamps: (0:00) Intro (1:53) Cursing Stories (6:58) The Challenge of Active Listening (8:42) Listening as a Learned Skill (10:06) Body Language and Curiosity (12:33) Navigating Competing Needs (15:51) Parenting Perspectives (17:35) Growth Moments in Listening (21:15) Applying Listening to Leadership (24:29) Behavior vs. Beliefs (27:20) Motivations for Deep Listening Connect with Greenhouse: Subscribe on Spotify/Apple/YouTube or your favorite platform. ⁠Take the RootsUp Quiz to find your next steps⁠. ⁠Explore Free Resources from Greenhouse Coaching⁠. Share your listening journey with #RootsUpPodcast. Take Sundie's challenge: In your next conversation, pause and ask, “How can I help?” instead of advising. Try mirroring with, “What I'm hearing is…” to make someone feel seen.

The Lean Solutions Podcast
Spotlight Episode: Respect for People in Lean Leadership

The Lean Solutions Podcast

Play Episode Listen Later Jun 24, 2025 43:18


What You'll Learn:In this episode, host Patrick Adams, Shane Daughenbaugh, and guest Scott Gauvin discuss how the principle of "respect for people" goes beyond individual actions to become an organizational-wide practice that fosters culture transformation, engagement, and continuous improvement. They explore strategies for leaders to cultivate a learning culture, emphasizing active listening, transparency, and coaching to develop human skills and create lasting change within organizations.About the Guest:Scott Gauvin is a management consultant and Lean specialist with 30 years of experience helping organizations transform the way they perceive and pursue performance. As CEO of Macresco and co-founder of the Respect for People Roadmap, he's partnered with organizations worldwide and across industries to innovate their business and operating models and put people at the center of their corporate and operations strategies.Links:THE RESPECT FOR PEOPLE ROAD - WEBSITECLICK HERE FOR SCOTT GAUVIN LINKEDIN

The Lonely Leader
Leadership Essentials: Why Active Listening is the skill that changes everything

The Lonely Leader

Play Episode Listen Later Jun 23, 2025 20:48


Episode 79Leadership Essentials: Why Active Listening is the skill that changes everythingSUMMARYIn this episode, James Rule explores why active listening is one of the most under appreciated but critical skills for modern leadership. Drawing from personal experience, professional coaching insight, and examples from sport and business, James highlights how leaders can transform team culture, improve performance, and deepen trust by simply becoming better listeners.You'll hear:Why active listening is different from passive hearingHow poor listening destroys trust and performanceLessons from Phil Jackson former coach of NBA team Chicago Bulls8 actionable takeaways to build better listening habitsKEY TAKEAWAYSListening is a leadership action, not a passive state.Ask questions to understand, not to reply.Silence is powerful don't rush to fill the space.Avoid multitasking when someone is speaking.Don't assume you know what's coming next.Let people finish even when it's uncomfortable.Practice patience real listening takes time.Make it a habit, listening is a muscle, not a switch.ABOUT THE HOST James is an experienced mentor, coach and thought leader who works with a range of clients from FTSE 100 companies, SME´s the NHS and wider public and not for profit sectors.His twenty year career in elite sport initially as a professional rugby player but predominantly as a chief executive has given him an invaluable insight in managing the success, failures and pressures associated with leadership at the highest level.As a high performance coach James specialises in enhancing resilience and leadership development. He is a passionate advocate of the notion that to find lasting fulfilment we need to take a holistic view of high performance and create it in both our professional roles and personal lives. EPISODES TO CHECK OUT NEXT Episode 38 - Mastering the art of communication Episode 70 - Disconnect to reconnect: Why leaders need a digital detoxEpisode 48 - Leadership Essentials: Presence CONNECT & CONTACT www.thelonelyleader.co.ukThe Lonely Leader's LinkedIn James' LinkedInInstagramhello@thelonelyleader.co.uk NEWSLETTERSign Up to The Leadership Accelerator Newsletter for advice, inspiration and ideas, you'll also receive James' Top 10 Tips for Combating Your Fear of Public Speaking. Hosted on Acast. See acast.com/privacy for more information.

Podcasts SUCK! (a podcast about how to start a podcast)
How to Turn Podcast Guests Into Clients Without Selling on the Mic

Podcasts SUCK! (a podcast about how to start a podcast)

Play Episode Listen Later Jun 19, 2025 10:39 Transcription Available


Send us a textIn episode fifty-six of Podcasts Suck, Sebastian Rusk explores the art of turning podcast guests into clients without the need for pushy sales tactics as he shares a proven strategy developed over a decade of experience, highlighting the importance of having genuine conversations with guests. Sebastian discusses the framework required to implement this approach effectively, emphasizing the necessity of taking action on the insights gained.Join him for practical advice on leveraging your podcast to build meaningful connections that can lead to new business opportunities!TIMESTAMPS[00:01:58] Interviewing amazing people.[00:06:13] Building trust through podcasting.[00:09:12] Cash flowing machine with integrity.QUOTES“Ask questions that are going to later become ammo for you to be able to tee up a sales opportunity. Identify the problems that they're having and talk about those problems. Be present, ask about their business challenges and goals, and use your ears to be a magnet for opportunity.”“Be present. Actually care. I believe that it's called intuitively listening, listening because you actually care, because you should.”==========================Need help launching your podcast?Schedule a Free Podcast Strategy Call TODAY!PodcastLaunchLabNow.com==========================SOCIAL MEDIA LINKSInstagram: Instagram.com/PodcastsSUCKFacebook: Facebook.com/sruskLinkedIn: LinkedIn.com/in/sebastianrusk/YouTube: Youtube.com/@PodcastLaunchLab==========================Take the quiz now! https://podcastquiz.online/==========================Need Money For Your Business? Our Friends at Closer Capital can help! Click here for more info: PodcastsSUCK.com/money==========================

I Never Knew (INK) by Life Coach Maureen
The Power of Listening: Christine Miles on Transforming Communication and Leadership Episode 180

I Never Knew (INK) by Life Coach Maureen

Play Episode Listen Later Jun 18, 2025 58:44


Hi Listeners! Do you really LISTEN-or just HEAR? In this episode, we dive deep with Christine Miles, founder of The Listening Movement and author of What Is It Costing You Not to Listen? With 25+ years in psychology, education, and corporate training, Christine reveals how listening as a structured skill can reshape relationships, enhance leadership, and boost business success. To contact Christine: www.thelisteningpath.comTo reach out to your host for coaching, positive comments, or guest requests: www.lifecoachmaureen.com #applepodcasts #goodpods #listennotes #ineverknewbutmydogdidpodcast #lifecoachmaureenBecome a supporter of this podcast: https://www.spreaker.com/podcast/i-never-knew-ink-but-my-dog-did-by-lifecoach-maureen--5602763/support.

The Selling Podcast
Unlock Peak Sales: Damien Cooke's Masterclass in Leadership & Revenue-Driving Activities

The Selling Podcast

Play Episode Listen Later Jun 18, 2025 22:06


Send us a textGet ready for another electrifying episode of "The Selling Podcast" as Mike and Scott welcome back a true show legend: Damien Cooke! Known for his unparalleled expertise in leadership and sales, Damien dives deep into the core tactics that drive peak performance within sales teams. This isn't just about managing; it's about leading your way to exceptional results.Damien shares one of his absolute key takeaways: the vital importance of having an outcomes-based mindset. He emphasizes that true success comes from focusing relentlessly on the specific activities that directly drive revenue, cutting through the noise of busywork to prioritize what truly moves the needle.But it's not just for managers. Damien passionately argues that sales reps can and should take an active role in team leadership, regardless of their title. He outlines the essential qualities of an effective leader in a sales context: the profound ability to listen intently, to observe behaviors and patterns that others miss, and to cultivate humility as a foundational strength. Damien reveals how a great leader possesses a clear vision – not just of where the team is, but where each individual and the group as a whole can get to.Tune in for a powerful conversation packed with actionable leadership tactics, strategic insights, and the signature engaging banter from Mike and Scott. Discover how Damien Cooke's principles can help you lead yourself, your team, and your sales career to unprecedented heights.Scott SchlofmanMike Williams - Cell 801-635-7773 #sales #podcast #customerfirst #relationships #success #pipeline #funnel #sales success #selling #salescoach

Communicast: A Communication Skills Podcast
Advocate or Inquire: The Boardroom Move That Changes Everything

Communicast: A Communication Skills Podcast

Play Episode Listen Later Jun 17, 2025 31:58


Today, I'm joined by Brendan Keegan. Brendan is a 6-time president and CEO, 21-time board director, 2-time best-selling author, World's Most Innovative CEO award winner, and the visionary leader behind bFearless Ventures, an investment & advisory firm. In this episode we discuss the subtle shift between advocating and inquiring that wins over stakeholders, why you should play offense in communication, and the importance of leading with your key message. Let's dive in.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Brendan: https://www.linkedin.com/in/brendanpkeegan/► Check out Brendan's site: https://brendanpkeegan.com/► Subscribe to Communicast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com  

Six Pixels of Separation Podcast - By Mitch Joel
SPOS #988 – Julian Treasure On Listening, Sounds And Superpowers

Six Pixels of Separation Podcast - By Mitch Joel

Play Episode Listen Later Jun 15, 2025 51:07


Welcome to episode #988 of Six Pixels of Separation - The ThinkersOne Podcast. Julian Treasure believes the world needs to learn how to listen again. You may know him from his TED Talk, How To Speak So That People Want To Listen - one of the most viewed of all time (over 65 million views). But long before going viral, Julian was helping companies and individuals rethink their relationship with sound - as founder of The Sound Agency, author of How To Be Heard and Sound Business, and now with his new book Sound Affects - How Sound Shapes Our Lives, Our Wellbeing and Our Planet. Julian's work spans science, music, psychology, and design - from biophilic soundscapes in office buildings to sonic branding for global brands. In this conversation, he breaks down why we confuse hearing with listening, how silence is often the most powerful part of any conversation, and why we need to teach listening the same way we teach reading and writing. We also explore the risks of AI-generated music, the future of compassion in polarized discourse, and why democracy itself might hinge on our ability to listen consciously. Julian also recently launched The Listening Society (a community for anyone interested in the power listening and sound). Julian's life is a testament to the power of sound... and why we must all become better listeners. Enjoy the conversation… Running time: 51:06. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on X. Here is my conversation with Julian Treasure. Sound Affects - How Sound Shapes Our Lives, Our Wellbeing and Our Planet. The Listening Society. How To Be Heard. Sound Business. Julian's TED Talk. Follow Julian on X. Follow Julian on Instagram. Follow Julian on LinkedIn. Chapters: (00:00) - Introduction to Sound and Listening. (02:49) - The Importance of Listening in Education. (06:10) - Hearing vs. Listening: Understanding the Distinction. (09:08) - The Role of Silence in Communication. (12:11) - Cultural Influences on Listening. (15:12) - Active Listening vs. Attentive Listening. (17:56) - The Impact of Technology on Listening. (20:52) - Conscious Listening and Its Benefits. (24:47) - The State of Discourse and Listening. (30:29) - Practical Steps to Improve Listening. (34:38) - The Science of Sound and Its Impact. (39:04) - The Unifying Power of Music. (46:12) - AI and the Future of Sound. (50:14) - Starting from Where You Are.

Single Parent Success Stories
222: Parent RX: Healing Family Stress with Emotional Language

Single Parent Success Stories

Play Episode Listen Later Jun 15, 2025 47:32


Españolistos | Learn Spanish With Spanish Conversations!
Episodio 438 - 8 Tips de Pronunciación con Ejercicios Prácticos y 3 Trabalenguas

Españolistos | Learn Spanish With Spanish Conversations!

Play Episode Listen Later Jun 13, 2025 33:24


En este episodio, Nate y Andrea te comparten 8 tips prácticos y divertidos para mejorar tu pronunciación. Aprenderás la diferencia entre acento y pronunciación, cómo usar la lectura en voz alta, el “shadowing”, el karaoke, y cómo grabarte para comparar tu voz con la de un nativo. Desde errores comunes de vocalización, hasta trabalenguas para practicar los sonidos más difíciles como la R, la J, y la D, este episodio está lleno de ejercicios útiles y estrategias efectivas. Andrea te guía paso a paso con 3 trabalenguas para que puedas repetirlos junto con Nate. ¡Mejora tu pronunciación tomando clases con nuestras tutoras colombianas! Registrate aquí: https://spanishlandschool.com/classes/ Ellas son divertidas, pacientes, con mucha experiencia, y preparan las clases de acuerdo a tus necesidades. Download the transcript of this episode here: https://www.espanolistos.com/ Active Listening in Spanish - 2 Podcast Episodes: Episodio 186 – 7 Formas de Mejorar Tu Español Desde Tu Casa: https://www.espanolistos.com/casa/ Episodio 362 – Mejora tu Español con Ejercicios de Escucha Activa: https://www.espanolistos.com/escucha-activa/ Videos + Practice on Active Listening in Spanish: https://www.youtube.com/watch?v=X9yg6qyRzfc&t=49s https://www.youtube.com/watch?v=GV3ZoEBYRB4

Do Good To Lead Well with Craig Dowden
The Scientific Secrets of Great Listening

Do Good To Lead Well with Craig Dowden

Play Episode Listen Later Jun 12, 2025 23:37


Have you ever been caught in a conversation where you felt unheard or misunderstood? On this episode of the Do Good to Lead Well podcast, I'm exploring the transformative power of effective listening. With insights from Stephen Covey's timeless principle of seeking first to understand, and a revealing study from Zenger Folkman in Harvard Business Review, I uncover the real markers of great listening. It's not just about nodding silently; it's about engaging mindfully, channeling curiosity through thoughtful questions. These skills help us navigate today's polarized landscape and build bridges where there were none.Active listening is more than a skill; it's an art that can mend divides and strengthen connections. Drawing from my own experiences, I share how misplaced advice during an enthusiastic travel story highlighted the pitfalls of assuming rather than understanding. Empathy and emotional intelligence are key, especially in a tech-driven world where face-to-face interactions are rare. By being present, asking the right questions, and truly listening, we can foster more meaningful relationships and learn from disagreements. Tune in to this episode and discover how great listening can lead to a brighter, more connected future. What You'll Learn- Why listening is a crucial skill in our personal and professional lives.- Common misconceptions about effective listening.- Is being silent sufficient to demonstrate great listening?- It's all about timing when it comes to giving advice.Podcast Timestamps(00:00) – Why Listening is a (Leadership) Superpower(02:52) – Key Behaviors of Great Listening(15:47) – A Personal Example(19:11) – A Final ThoughtKEYWORDSPositive Leadership, Active Listening, Communication Skills, Empathy, Emotional Intelligence, Effective Communication, Seek First to Understand, Asking Questions, Building Relationships, The Power of Curiosity, Navigating Disagreements, Unsolicited Advice, Polarized World, Open Dialogue, CEO Success

The Dad Edge Podcast (formerly The Good Dad Project Podcast)
Is Your Wife Secretly Leaving You? The Silent Signs of Resentment

The Dad Edge Podcast (formerly The Good Dad Project Podcast)

Play Episode Listen Later Jun 6, 2025 29:40


Have you ever asked yourself: "Why does my wife seem so distant, even when we're together?" "Am I feeling more like a roommate than a partner?" "What are the subtle signs our marriage is drifting, before it's too late?" If these questions echo in your mind, today's conversation is a powerful wake-up call to the silent killer of connection. Resentment isn't always loud screaming matches or slammed doors. It's the creeping silence, the growing disinterest, the widening emotional distance. It's when she starts emotionally withdrawing while still going through the motions of life with you.  Most men wait for a blow-up to take action, but by then, she might already be emotionally gone. This episode is about catching the drift long before the disconnect becomes irreversible. Become the best husband you can: https://bit.ly/deamarriageyoutube In this vital conversation, we dig into: The Unseen Buildup: Ignored Emotions, Mental Load, Unspoken Expectations. She's likely been signaling for months, maybe even years. You might have heard the words ("I'm tired," "You never ask me how I'm doing," "It's always me managing everything"), but you didn't feel their weight. She doesn't want you to solve her problems; she wants you to see her. The hidden trap: men often assume "no conflict = no problem," but most women emotionally disconnect long before they ever fight. How Emotional Debt Compounds in Marriage. Every unacknowledged frustration is like putting a charge on a credit card with no payment plan. Eventually, she hits her limit and withdraws love, affection, and energy—not out of spite, but self-preservation. This emotional debt often manifests as phrases like, "I always have to ask," "I can't count on him," or "He doesn't even notice anymore." Just like in finance, emotional debt isn't a crisis—until it is. What She Really Means When She Says, “I'm Fine.” This seemingly simple phrase is often code for, "I don't feel safe opening up to you right now." It signals, "You haven't earned the right to hear what's really going on." Most men take it literally, or defensively, rather than responding with curiosity and genuine inquiry. Here's what research and observation highlight about resentment and marital health: Studies show that consistent emotional invalidation is linked to a 30% increase in marital dissatisfaction over time. When a partner perceives an uneven distribution of the mental load, it can lead to a 40% higher likelihood of emotional withdrawal. Ignoring subtle relationship red flags for more than 6 months significantly decreases the chances of successful conflict resolution without intervention. www.thedadedge.com/friday211 www.thedadedge.com/alliance  

Communicast: A Communication Skills Podcast
Tune In Before You Broadcast

Communicast: A Communication Skills Podcast

Play Episode Listen Later Jun 3, 2025 40:41


Today, I'm joined by Andy Reid. Andy is a multi-talented auctioneer, coach, and author, who brings a fresh perspective to communication and success. From his journey in hospitality and real estate to being Australia's #1 auctioneer and a published author, Andy shares how tuning in and understanding others is key to authentic connection and powerful communication. Whether you're a leader or just starting out, Andy's insights will help you communicate with purpose and impact. Let's dive in.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Andy: https://www.linkedin.com/in/andyreidcoaching/► Buy Andy's book: https://andyreid.com.au/product/success-curious/► Subscribe to Communicast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com 

The Dad Edge Podcast (formerly The Good Dad Project Podcast)
From Barking Orders to Building Trust: Modern Fatherhood Redefined | Dad Edge WINSday Member Spotlight

The Dad Edge Podcast (formerly The Good Dad Project Podcast)

Play Episode Listen Later May 28, 2025 54:20


Are You Leading Your Kids or Just Bossing Them Around? The Dad Edge Blueprint for True Leadership Ever feel like you're constantly telling your kids what to do, but it's just not sticking? What if there's a more effective way to guide them, one that fosters trust and connection instead of resentment? Today, Larry Hagner dives deep into the heart of true fatherly leadership. Drawing from powerful training and timeless wisdom shared within The Dad Edge Alliance, Larry unpacks the critical differences between authoritarian parenting (control and commands) and authoritative parenting (clarity, empathy, and presence). He shares real-life stories from dads who are transforming their families by actively listening to their kids, setting consistent boundaries with understanding, and, most importantly, modeling the very behaviors they want to see. Reignite your marriage: https://bit.ly/deamarriageyoutube In this essential episode, you'll learn: The crucial distinction between "ruler" and "leader" in your parenting approach. Understand why authoritarian methods often breed rebellion, while authoritative leadership fosters respect and cooperation. Practical strategies to cultivate deep trust with your children. Learn how open communication, honesty, and following through on promises create an unbreakable bond. Why highlighting effort trumps mere achievement in building resilient and motivated kids. Discover how to praise perseverance and the learning process, fostering a growth mindset. How to create a home environment where your children feel truly seen, heard, and safe. Explore the elements of a psychologically safe space where vulnerability is encouraged. Actionable ways to disrupt the drift of autopilot parenting and become fully present with your kids. Understand the profound benefits of being engaged and attentive in everyday moments. If you're ready to step into your greatest role as a father and lead your family with intention, passion, and purpose, this episode is packed with the gold you've been searching for. This special "WINSday" edition is all about celebrating our members' successes and sharing the valuable lessons they've learned on their journey to becoming better dads. Sit back, tune in, and get ready to be motivated by the remarkable guests of the Dad Edge community. www.thedadedge.com/alliance

The Pond Digger Podcast
EP287: Solving Big Problems Generates Big Money & More Importantly, Legacy

The Pond Digger Podcast

Play Episode Listen Later May 23, 2025 66:14


Eric and guests share real experiences from their contracting businesses, focusing on problem-solving and sales strategies that actually work in the field. In this episode, you'll hear about: Active Listening as a Sales Tool - Why understanding a client's underlying motivations and problems matters more than jumping straight to solutions or competing on price alone. Client Engagement Stories - Real anecdotes showing how deeper conversations with clients can uncover larger projects and create happier customers. Communication Superpowers - How effective communication and understanding different personality types separate true salespeople from order takers in the contracting world. Handling Difficult Situations - Practical advice on dealing with challenging clients and negative reviews while maintaining your standards and pricing. Standing Your Ground - Why it's crucial to hold firm on pricing and avoid giving away free services, even when facing pushback. Resources: Contractor Sales Secrets: ContractorSalesSecrets.com Fitz Fish Ponds: Koi Trips Book A Call With Triplett: Call with Triplett The Pond Digger: https://theponddigger.com/ LA Pet Fair: https://www.lapetfair.com/ Atlantic-Oase: https://www.atlantic-oase.com/ Helix Pond Filtration: http://helixpondfiltration.com/ TWT Contractor Circle (Facebook Group): TWT Contractor Circle TWT Contractor Power Circle (Facebook Group): TWT Contractor Power Circle The Pond Digger Instagram: Instagram The Pond Digger Facebook: Facebook Train With Triplett TikTok: TikTok EasyPro Pond Products: https://easypro.com/ 

Think Fast, Talk Smart: Communication Techniques.
204. Tough Talks: Turn Tension Into Trust

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later May 20, 2025 29:06 Transcription Available


How to have the conversations that are most difficult — and most important.Before you can have hard conversations with others, you need to have an honest conversation with yourself. That's the counterintuitive advice from Sheila Heen, who says our own internal narratives often derail our attempts at negotiation and conflict resolution."The first negotiation is actually a negotiation I have with myself about my own story," explains Heen, a Harvard Law School lecturer and co-author of Difficult Conversations: How to Discuss What Matters Most. When entering challenging interactions, she recommends a powerful shift where we consider that our perspective is only one side of the story. "If I can shift my purpose from convincing you of something to just understanding how you see it and why we might see it differently, that actually is more likely to generate a good conversation with less defensiveness for both of us."In this episode of Think Fast, Talk Smart, Heen joins Matt Abrahams to explore effective communication in high-stakes situations. From giving and receiving feedback with her “ACE” framework (Appreciation, Coaching, and Evaluation) to recognizing the "degrees of difficulty" in disagreements, she offers practical strategies for having productive conversations even when emotions run high.Episode Reference Links:Sheila Heen Sheila's Books: Difficult Conversations / Thanks for the Feedback  Ep.144 Communicating Through Conflict: How to Get Along with AnyoneEp.136 The Art of Disagreeing Without Conflict: Navigating the Nuance  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:36) - Managing Anxiety in Tough Conversations (04:15) - Why Emotions Matter (07:23) - Shifting the Story We Tell Ourselves (08:41) - Starting with the Real Issue (10:20) - Getting Unstuck in Conflict (13:18) - ACE: The Three Types of Feedback (16:20) - Making Feedback Actionable (18:40) - Finding Common Ground (20:17) - The Final Three Questions (27:32) - Conclusion    *****This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.Support Think Fast Talk Smart by joining TFTS Premium.