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In this episode of Business Lunch, Roland Frasier and Ryan Deiss explain how the classic four-stage buying journey has collapsed into one moment—and why trust is the lid that keeps prospects “popping” in your pot. They unpack three forms of trust—Identity, Competence, and Proximity—with sharp wins and public flops (Nike, Sephora, Peloton, DSW, Starbucks, Apple, United). You'll get simple creative frameworks to turn short-form content into instant, in-channel conversions and a 14-day sprint to prove it on a small budget.Highlights“It's not a funnel anymore—it's a popcorn popper. Your audience are kernels heating at different speeds. Trust is the lid that keeps them popping for you.”“Competence trust means the brand ‘gets me'—often better than I can describe myself.”“Employees outperform celebrities for reach and credibility—because most buyers are employees.”“Frictionless is forgettable. Add desirable friction that helps buyers name their pain and act.”“If you can't pivot your model, bolt trust into your media: mirror-micro-media, why-what-where, people-place-proof.”Mentioned in This EpisodeThree Trust Types (MAP mnemonic):M – Identity trust: Mirror → Micro → MediaA – Competence trust: “Answer” with Why → What → WhereP – Proximity trust: People → Place → ProofCompetence wins & misses: Nike's “Why do it?” repositioning; Sephora tutorials lifting AOV; Peloton's 2019 holiday ad backlash.Proximity plays: DSW AR try-ons; Starbucks barista TikToks; Apple retail specialists; cautionary tale—United Airlines viral incidents.Localization tactics: regional currency/sites, geo-specific visuals (city skylines), and micro-influencers by market.KPI effects: higher AOV/retention/loyalty from competence; higher LTV from proximity; employee posts driving outsized reach.Timestamps00:00 – The collapsed customer journey: from funnel to popcorn popper (trust as the lid)04:00 – Recap: Identity trust (mirror, micro, media)—and why episodes stand alone but compound07:30 – Competence trust: the brand that “gets me” (Nike shift, Sephora demos) + Peloton misread14:20 – Framework for competence: Why → What → Where (myth-bust, demo, direct CTA)17:30 – Example: 30-sec tax advisory myth-buster → LinkedIn/Reels → consult link → track AOV20:10 – Proximity trust: employees, in-place context, show real proof (DSW AR, Starbucks, Apple)24:10 – Employee content > celebrity polish; make it authentic, even shot on phone26:00 – 14-day Trust Sprint and MAP recap; why proximity is overlooked yet most scalableTakeaways for OperatorsStop chasing linear funnels; engineer trust in-channel so action can happen immediately.Use Why → What → Where to collapse steps: name the pain, show the fix, drop the link.Turn staff into a media network: People → Place → Proof with incentives and simple tracking.Localize by currency, domains, visuals, accents, micro-influencers—it quietly multiplies conversion.Run a 14-day sprint: baseline CAC/AOV → recruit 3 customers + 3 insiders → record shorts →...
Send us a textWhat do Barbie, Star Wars, and your coaching business have in common? Hollywood storytelling expert Greg Logan reveals the blockbuster formula—and puts me in the hot seat to transform my AI Book Coaching brand. No script, no prep, just real coaching.Greg Logan is the author of Creating a Blockbuster Brand and founder of Narrativity.com. After decades in advertising and working with big names like Google, Adobe, Virgin, Kellogg's, and United Airlines, he now helps coaches, healers, and entrepreneurs craft stories that captivate clients and build credibility.
Steve reached 2 million lifetime miles on United Airlines this week, which meant party hats and free drinks on his flight to Washington (yet still no invitation to join Global Services), but despite all that he botched the YouTube livestream of this episode, such that the 12 subscribers who tried to tune in live saw […]
Steve reached 2 million lifetime miles on United Airlines this week, which meant party hats and free drinks on his flight to Washington (yet still no invitation to join Global Services), but despite all that he botched the YouTube livestream of this episode, such that the 12 subscribers who tried to tune in live saw only Steve, could neither see nor hear John Yoo (this week's hosts) or Lucretia. So we'll try to get it fixed, hopefully before Steve reaches the 3 million mile mark in a month or two.You can guess the topics: The Comey indictment (two-and-a-half thumbs up), the prospects for the upcoming government shutdown where, for once, Republicans have all the high cards, and then some extended discussion of Steve's article on how to apply Max Weber's famously dense lecture "Politics as a Vocation" to the deteriorating political atmosphere that contributed to the assassination of Charlie Kirk. More to come on that, including how Steve's threat to grind up some Thomas Aquinas to put in John's tea to see if it has any effect on him.Given the lede of this episode and the title, you can easily guess the exit bumper music, though it's a cover rather than the original artist.
United Airlines grounds ALL flights for second time in a month amid growing safety concerns Please Subscribe + Rate & Review Philip Teresi on KMJ wherever you listen! --- KMJ’s Philip Teresi is available on the KMJNOW app, Apple Podcasts, Spotify, Amazon Music or wherever else you listen. --- Philip Teresi, Weekdays 2-6 PM Pacific News/Talk 580 & 105.9 KMJ DriveKMJ.com | Podcast | Facebook | X | Instagram --- Everything KMJ: kmjnow.com | Streaming | Podcasts | Facebook | X | Instagram See omnystudio.com/listener for privacy information.
Voice AI is having a breakthrough moment. With large language models delivering unprecedented understanding and next-gen text-to-speech achieving near-human fidelity, the possibilities for immersive, scalable, and personalised customer experiences are greater than ever.We're joined by Andrei Papancea (CEO & Co-Founder, NLX) and Kylan Gibbs (CEO & Co-Founder, Inworld), who break down how their companies are working together, making studio-quality voice experiences accessible to developers and enterprises at scale.The conversation traces how voice technology has progressed from basic assistants to today's lifelike AI voices. We also discuss the shift from brand voices to brand personalities, and how voice experiences can be tailored to different demographic segments and eventually to individual users.This episode is brought to you by NLX.NLX is a conversational AI platform enabling brands to build and manage chat, voice and multimodal applications. NLX's patented Voice+ technology synchronizes voice with digital channels, making it possible to automate complex use cases typically handled by a human agent. When a customer calls, the voice AI guides them to resolve their inquiry through self-service using the brand's digital asset, resulting in automation and CSAT scores well above industry average. Just ask United Airlines.Show notesLearn more about InworldKane Simms on LinkedInDiscover VUX ConsultingTake the updated AI Maturity AssessmentSubscribe to VUX WorldSubscribe to The AI Ultimatum Substack Hosted on Acast. See acast.com/privacy for more information.
United Airlines grounds ALL flights for second time in a month amid growing safety concerns Please Subscribe + Rate & Review Philip Teresi on KMJ wherever you listen! --- KMJ’s Philip Teresi is available on the KMJNOW app, Apple Podcasts, Spotify, Amazon Music or wherever else you listen. --- Philip Teresi, Weekdays 2-6 PM Pacific News/Talk 580 & 105.9 KMJ DriveKMJ.com | Podcast | Facebook | X | Instagram --- Everything KMJ: kmjnow.com | Streaming | Podcasts | Facebook | X | Instagram See omnystudio.com/listener for privacy information.
The sinking feeling of spotting a one-star review for your dental practice is something most of us know all too well. That pit in your stomach, the immediate defensiveness, the late-night rumination—it's a universal experience for dental professionals who pour their hearts into patient care. But what if everything we believe about the impact of negative reviews is wrong?This eye-opening episode challenges conventional wisdom about online reviews by examining what actually happens when businesses face public backlash. Remember when everyone swore they'd never fly United Airlines again after the Dr. David Dao incident in 2017? The outrage was deafening—yet United's revenue actually increased that year. This surprising case study reveals a fundamental truth about consumer behavior: people care far more about their own experiences than someone else's story. Your patients judge you based on how you treat them, not on a stranger's angry review.We dive deep into practical strategies for handling negative reviews and preventing them in the first place. Since roughly 90% of dental practice complaints stem from financial misunderstandings, clear communication about costs becomes essential. You'll learn why sometimes the best response to an unhappy patient is simply offering a refund—the sleep you'll gain is worth far more than the money you might lose. We also cover proven de-escalation techniques, how to craft professional responses to negative reviews, and why measuring meaningful practice metrics matters more than obsessing over star ratings. Whether you're currently dealing with review anxiety or want to prepare for the inevitable criticism that comes with business ownership, this episode provides both the perspective and practical tools to transform how you handle patient feedback forever.Ready to create systems that ensure consistent, exceptional patient experiences? Visit dentalpracticeheroes.com for a free consultation on building a practice that runs smoothly, profitably, and can easily withstand the occasional negative review.Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Send us a textToday, we will discuss United Airlines' record growth, toxic fumes aboard aircraft, Sydney Airport announcing a huge expansion, and Ryanair claiming they may not return to Israel.
In this all-new Unified at Work Series episode, host Daniel Smrokowski sits down with Nefertiti “Neffie” S. Fisher, HR Operations Assistant Manager at United Airlines and ORD Bridge Disability BRG Director, to talk about The Arc's Wings for All® event hosted at Chicago O'Hare on August 16, 2025. Neffie shares highlights from the day, powerful behind-the-scenes stories, and the heartwarming moment when a young participant overcame his fears to board the plane. You'll also hear how United's Bridge BRG and The Arc are creating more inclusive air travel experiences for families with intellectual and developmental disabilities (IDD). This inspiring conversation will leave you encouraged to take simple steps toward building inclusion—in the airport, workplace, and beyond. Episode 794 ShowNotes & Links Listen and Follow at SpecialChronicles.com/Pod
In this all-new Unified at Work Series episode, host Daniel Smrokowski sits down with Nefertiti “Neffie” S. Fisher, HR Operations Assistant Manager at United Airlines and ORD Bridge Disability BRG Director, to talk about The Arc's Wings for All® event hosted at Chicago O'Hare on August 16, 2025. Neffie shares highlights from the day, powerful behind-the-scenes stories, and the heartwarming moment when a young participant overcame his fears to board the plane. You'll also hear how United's Bridge BRG and The Arc are creating more inclusive air travel experiences for families with intellectual and developmental disabilities (IDD). This inspiring conversation will leave you encouraged to take simple steps toward building inclusion—in the airport, workplace, and beyond.
Send us a textLinking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with audience members. You can join the live recording session by visiting BusinessTravel360.comYour Hosts are Riaan van Schoor, Ann Cederhall and Aash ShravahStories covered on this podcast episode include -United Airlines and ITA Airways (inspired by Alitalia) will start a loyalty and codeshare partnership on Sep 15th.Amadeus partners with electronic bag tag provider BAGTAG.Skift's research into US traveller's use of #AI for trip planning confirms what we thought.China's COMAC aircraft gains more use outside of China.The post that got away. Read Martin Soler's reflection on the self-service culture in travel today.You can subscribe to this podcast by searching 'BusinessTravel360' on your favorite podcast player or visiting BusinessTravel360.comThis podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
Laurence Anthony is an executive coach and founder of Go Further Coaching. He has over a decade of experience coaching leaders and teams at Fortune 100 companies such as United Airlines, as well as world-class professional athletes, helping them build high-performance cultures and develop resilient leadership. As a former actor and performer, Laurence combines storytelling with practical strategies to empower individuals to overcome limiting beliefs, unlock their potential, and sustain lasting personal and organizational growth.
Sean and Kyle reconnect after travel, skipping a planned live stream to actually experience London. Kyle opens with the saga of curb-damage to his new accessible van—weeks of repairs, inspections, and isolation—before the relief of finally getting back on the road. From there, the conversation pivots to travel takeaways: how attitude—not just laws—shapes access. In London (and across the Netherlands and Paris), they encountered a “whatever it takes” mindset: bartenders hauling out awkward ramps with a smile, black cabs universally equipped and drivers eager to problem-solve for two chairs, and even a teenager from Portugal who wordlessly pushed Sean up a long riverside incline. Small gestures, big impact.They contrast that spirit with common U.S. experiences, arguing that readiness plus genuine welcome is the real accessibility flex. Highlights include a boat ride on the Thames, a not-quite-ramp-friendly pub called Walkers, an accessible-on-request Starbucks, and Kyle's tiered advice for visiting Paris (bring someone—you'll enjoy it more). Shout-outs close the show: Kyle thanks multilingual community connector Miriam in Belgium; Sean tips his cap to United Airlines for careful wheelchair handling. Listeners chime in from Hawaii to Pennsylvania, and the dudes wrap with a call to subscribe and join the next live session—birthday episode included.
IN EPISODE 245: The best leaders bring out the best in others - something they do by choice, not chance. In Episode 245, Matt Tenney shares a systematic and scalable way to inspire greatness in your team. We discuss the three most important needs of employees; why frequent feedback is more effective than occasional surveys; and how to approach someone who doesn't seem inspired to grow. This episode is packed with practical tips and powerful insights that will inspire you to unlock the greatness in others - and yourself. ABOUT MATT TENNEY:Matt Tenney is the author of three leadership books, including the national bestseller, "Inspire Greatness: How to Motivate Employees with a Simple, Repeatable, Scalable Process." His TED talk on leading with love has been viewed over 1 million times, and he's developed leadership programs for companies like Salesforce, T. Rowe Price, Marriott and United Airlines.
United Airlines CEO Scott Kirby discusses economic health, airline demand, the accelerating market, where demand is coming from and more. Kirby spoke with Bloomberg's Romaine Bostick and Lisa Abramowicz.See omnystudio.com/listener for privacy information.
Oral Arguments for the Court of Appeals for the Seventh Circuit
James Engstrom v. United Airlines, Inc.
Credit scores are plunging—an expert joins us with tips to boost them quickly. United Airlines outpaces rivals in expanding its footprint. Traveling with little ones is challenging, but preparation helps parents and kids enjoy a smoother flight.
Leaders from defense, aviation, and space sectors met at the Global Aerospace Summit to address evolving threats, focusing on advanced technologies and workforce development. Industry and government representatives highlighted the integration of artificial intelligence in defense systems and aviation operations, with companies like United Airlines and defense contractors deploying AI to improve efficiency and decision-making. Policymakers emphasized the need for consistent investment, secure supply chains for critical minerals, and federal funding to maintain U.S. leadership. Initiatives in education and vocational training are expanding the aerospace talent pipeline, with state leaders streamlining regulations and leveraging higher education to attract industry growth.Learn more on this news by visiting us at: https://greyjournal.net/news/ Hosted on Acast. See acast.com/privacy for more information.
What if your workplace was a place people actually wanted to be? In this episode, I'm joined by Matt Tenney, entrepreneur, speaker, and author of Inspire Greatness: How to Motivate Employees with a Simple, Repeatable, Scalable Process. Matt's TED Talk has been viewed over a million times, and he has helped leaders at organizations such as Salesforce, Marriott, and United Airlines build engaged, high-performing teams. We talk about: Why traditional performance reviews fail employees and leaders alike How to shift from being a boss to being a coach The secret to building accountability and engagement Why love should be a leader's top priority Practical steps to create workplaces people actually love
- Toàn quyền Australia Sam Mostyn và Phu quân kết thúc chuyến thăm cấp Nhà nước tới Việt Nam.- UBND tỉnh Nghệ An tổ chức Lễ kỷ niệm 995 năm danh xưng Nghệ An và 95 năm phong trào Xô Viết Nghệ Tĩnh.- Lần đầu tiên, Tổng liên đoàn lao động Việt Nam tổ chức Giải thưởng “Nữ đoàn viên Công đoàn năng động, sáng tạo, trách nhiệm”.- Nepal có nữ thủ tướng lâm thời đầu tiên trong lịch sử.- NATO tăng cường phòng thủ ở sườn phía Đông sau khi Ba Lan bắn hạ máy bay không người lái của Nga.
Anna and Raven speak with Paul Veneto also known as ‘Paulie', retired United Airlines flight attendant, about how he is honoring the flight crews of September 11, 2001. He has pushed an airline beverage cart from Boston-Logan International Airport to Ground Zero in New York City in remembrance for 4 years and has plans to make Paulie's Push stronger next year! You can find out more about Paulie's Push https://www.pauliespush.com/. Photo Credit: Paulie's Push
When do you retire a friendship? Jimmy Fallon thinks it's when you only text each other for birthdays and holidays! Anna and Raven don't know if that's completely true! Time for Pick ‘em News! Anna lists three news stories that seem almost out of this world, and Raven can only pick and hear about one! There is a list of the top three things that are expensive, and people never use. Anna and Raven want to know what the last thing you bought was that was expensive and WORTH IT?! Anna and Raven speak with Paul Veneto also known as ‘Paulie', retired United Airlines flight attendant, about how he is honoring flight crews of September 11, 2001. He has pushed a beverage cart from Boston-Logan International Airport to Ground Zero in New York City in remembrance for 4 years and has plans to make Paulie's Push stronger next year! You can find out more about Paulie's Push https://www.pauliespush.com/. If you've ever wondered how to get a free continental breakfast from a hotel you're not staying in, Anna found the answer. Tough day for news. What you need to know about the tragic loss of Charlie Kirk and how children are keeping “Never Forget” alive as they continue to honor those lost on 9/11. A man jumped off a cruise ship to avoid $16,000 in gambling debt and he survived! Anna went gambling on a cruise were something similar happened! Fall fashion is here and you may have some things that need to be retired! Anna and Raven speak to stylist Lauren! Jack and Stella have been married for three years. Stella has custody of her twins that are in high school. Jack is upset that his stepchildren don't treat him well. He feels that they're disrespectful, they take him for granted, and they should be disciplined further by their mother, Stella. He's reached the point where he wants to threaten them that he will no longer pay their private school tuition if they don't change their ways. Stella argues that they had a very difficult time with her divorce, they're fifteen years old, this is normal teen behavior. If he threatens to take away their school, he's only going to make the situation worse. Melissa and Christine have a chance to win $5800! All they have to do is answer more pop culture questions than Raven in Can't Beat Raven!
It's a freebie! Just for you! This is a fun recent bonus episode we can hopefully use to entice you over to the Patreon. No pressure but. patreon.com/BoontaVista *** Lucy, Theo, Ben, and Andrew bring you: An update to the man in the United Airlines crawlspace, a miraculous gold cross given from father to son, a woman ready to help an astronaut in peril, and the consequences of America's declining appeal. *** Outro: Space Vato - John Garcia and the Band of Gold *** Support our show and get exclusive bonus episodes by subscribing on Patreon: www.patreon.com/BoontaVista *** Email the show at mailbag@boontavista.com! Call in and leave us a question or a message on 1800-317-515 to be answered on the show! *** Twitter: twitter.com/boontavista Website: boontavista.com Twitch: twitch.tv/boontavista
In this conversation, Mike Petrella, Managing Director of Strategic Partnerships at Kinective Media by United Airlines, discusses his journey in the advertising and media industry, the establishment of Kinective Media, and its role in transforming traveler commerce. He highlights the importance of partnerships, customer choice, and the use of data and AI to enhance the travel experience. The discussion also covers the unique aspects of the commerce media network and how it engages with affluent travelers. Takeaways Mike Petrella has a rich background in media and advertising.Connective Media is the first traveler media network. The network aims to enrich traveler journeys through personalized experiences. Partnerships are crucial for expanding the offerings of Mileage Plus. Data privacy is a top priority in handling traveler information. AI is being utilized to enhance customer interactions and experiences. The average traveler spends significant time engaging with content during their journey. Kinective Media targets affluent individuals with tailored advertising The platform offers omnichannel access to travelers across various touchpoints. Creating a personalized journey is essential for customer loyalty. Chapters 00:00 Introduction to Kinective Media and Mike Petrella 02:03 Mike's Journey to United Airlines 04:55 Building Kinective Media from Scratch 06:09 Understanding the Commerce Media Network 08:43 Engaging Advertisers and Brands 11:21 Partnerships and Customer Choice 13:56 Loyalty Programs and Consumer Journey 15:10 Utilizing Data for Targeting 18:39 The Role of AI in Enhancing Travel Experience The Refresh News: September 8:Google's Antitrust “Win,” Epsilon SSP Backlash, and Perplexity Pauses Ads This episode of The Refresh breaks down the week's biggest stories in advertising and tech regulation. Google escaped the harshest remedies in its long-running search antitrust trial, with the court declining to force a Chrome or Android spinoff or ban payments to partners like Apple and Samsung. Meanwhile, media buyers are taking a closer look at Publicis-owned Epsilon SSP, with some blocking it entirely due to transparency concerns. And in the AI space, Perplexity has pulled back on its ad experiments, raising bigger questions about how generative search can—or should—be monetized. Judge Mehta's ruling spared Google from structural breakups or bans on partner payments, requiring only limited data sharing and oversight for six years. Generative AI competition from OpenAI, Microsoft, Meta, and Perplexity influenced the court's belief that search competition is evolving without harsher remedies. Google maintains dominance with 65–70% of global browser share and around 40% of ad spend coming from paid search. Media buyers discovered they were funneling spend through Publicis-owned Epsilon SSP via reselling, sparking data leakage and conflict-of-interest concerns. Perplexity scaled back its ads after advertiser pushback, highlighting the lack of clear value, measurement, and final product structure in AI-driven ad formats. Learn more about your ad choices. Visit megaphone.fm/adchoices
Helen Miall - Chief Marketing Officer, VIOOH As CMO at VIOOH, the leading premium digital out of home (DOOH) supply side platform, Helen is responsible for global marketing strategy, thought leadership and supporting the expansion and adoption of programmatic DOOH worldwide. She is committed to helping the OOH industry transition to audience-led and programmatic trading, maximising the opportunities for OOH with the wider digital media landscape. Helen has previously held senior marketing roles at Parkopedia, O2 (Telefónica UK), Turn, and Microsoft Advertising. Whilst at adtech company Turn, Helen set up and ran marketing across the EMEA region, helping grow programmatic display from c10% to a majority share of market spend. Helen spent the first 9 years of her career in various marketing roles at United Airlines and Air France.
In this episode, Nik Fialka sits down with Joshua Lee, founder of RTAG (Rotary to Airline Group), about how the organization has grown to the point where it hosts the largest aviation convention in the U.S. RTAG's mission is simple: help veterans transition into aviation careers—not just as pilots, but across the entire industry. From scholarships to mentorship, RTAG connects veterans with opportunities in flying, maintenance, engineering, and beyond. Josh also shares his own journey, from flying in the military to recently joining the flight deck at United Airlines. He explains what went into the move, how his network helped, and why no pilot succeeds alone. You'll also get a preview of this year's Denver convention and the opportunities it holds for veterans and civilians alike. What You'll Learn: How RTAG started and why it's become such a major event The wide range of aviation careers open to veterans How RTAG scholarships and mentorship bridge the military-to-civilian transition Joshua Lee's personal path to flying at United Airlines What to expect at the Denver RTAG convention this year What You'll Learn: Why LPA expanded to represent all aerospace career fields beyond pilots The difference between mentorship and sponsorship—and why both matter How to push past imposter syndrome and avoid self-selecting out of opportunities What makes the LPA Aerospace Industry Expo different from other career fairs How cultural celebration and community create a stronger sense of representation in aviation Why authenticity and preparation is more powerful than cookie cutter answers in interviews and meet-and-greets How upcoming airline hiring waves make this year's Expo a critical opportunity for aspiring pilots CONNECT WITH US Are you ready to take your preparation to the next level? Don't wait until it's too late. Use the promo code “R4P2025” and save 10% on all our services. Check us out at www.spitfireelite.com! If you want to recommend someone to guest on the show, email Nik at podcast@spitfireelite.com, and if you need a professional pilot resume, go to www.spitfireelite.com/podcast/ for FREE templates! SPONSOR Are you a pilot just coming out of the military and looking for the perfect second home for your family? Look no further! Reach out to Marty and his team by visiting www.tridenthomeloans.com to get the best VA loans available anywhere in the US. Be ready for takeoff anytime with 3D-stretch, stain-repellent, and wrinkle-free aviation uniforms by Flight Uniforms. Just go to www.flightuniform.com and type the code SPITFIREPOD20 to get a special 20% discount on your first order. #Aviation #AviationCareers #aviationcrew #AviationJobs #AviationLeadership #AviationEducation #AviationOpportunities #AviationPodcast #AirlinePilot #AirlineJobs #AirlineInterviewPrep #flying #flyingtips #PilotDevelopment #PilotFinance #pilotcareer #pilottips #pilotcareertips #PilotExperience #pilotcaptain #PilotTraining #PilotSuccess #pilotpodcast #PilotPreparation #Pilotrecruitment #flightschool #aviationschool #pilotcareer #pilotlife #pilot
✈️ In this episode of the Special Chronicles Podcast's Unified at Work Series, host Daniel Smrokowski welcomes Samantha Alloway, Executive Director of The Arc of Illinois, for an inspiring conversation about the Wings for All program. Recorded following the August 16, 2025 Wings for All event at Chicago O'Hare International Airport (ORD) in partneship with United Airlines' Bridge Disability Business Resource Group, this episode dives into: What Wings for All is and why it matters for travelers with autism and intellectual/developmental disabilities (IDD). Behind-the-scenes stories from the event at O'Hare. Heartwarming family moments, including a child who overcame fears to board an aircraft for the first time. The importance of inclusion in airports, workplaces, schools, and communities.
From college campuses to cannabis aisles, this episode explores how emerging CPG brands are carving out space in crowded categories. The hosts unpack Better Sour's rapid retail expansion – including an exclusive Sprouts flavor and placement on United Airlines – while also spotlighting Toom's strategic refresh that helped turn a niche garlic dip into a national brand. Plus, the challenges of adaptogen overload, and how design influences consumer trust. Show notes: 0:15: Joe Who? Better Breakfast. Too(m) Good. Old Gold? Stock & Shot. Review & Win. – Jacqui's unfamiliarity with football legend Joe Montana sparks lighthearted banter about generational divides and the pitfalls of marketing to “old men.” While Mike is understandably deflated by the moment, he and Ray quickly pivot to recap a recent breakfast with the co-founders of Better Sour, a better-for-you gummy brand. The brand has secured new retail placements at Boston University, Total Wine, United Airlines, and is gearing up to launch an exclusive tart cherry flavor at Sprouts. The hosts also shine a spotlight on Toom, a garlic dip brand led by founder Matt Joyce, and commend his deliberate, slow-growth strategy. Later in the episode, the conversation turns to the relevance of endorsements from athletes of past eras and whether they still hold sway with today's consumers. The hosts also sample a range of new THC and functional beverages from brands including Woodstock, Tonik, and Golden Root. Ray gives a special shoutout to Elephant Green Chili Chutney, a zesty new condiment featured on Taste Radio's Elevator Talk series. The episode wraps with a call for listeners to review the podcast, sweetened with the promise of free T-shirts in return. Brands in this episode: Better Sour, Poppi, Toom, Yaza, Gold Bar Distillery, Spindrift, Woodstock, Golden Root, Tonik, Elephant Green Chutney
À la fin des années 1970 aux États-Unis, un mystérieux terroriste envoie des colis piégés bourrés d'explosifs. Les deux premiers s'adressaient à des professeurs d'université, le troisième ciblait un avion de ligne, tandis que le quatrième visait le président de la compagnie aérienne United Airlines. Les colis étaient constitués de bombes artisanales qui pour l'instant ont fait des blessés, mais pas de mort…Hébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.
Send us a textThis is my first in-person interview, recorded at Patty Bear's home in a medieval village in Provence. Her new book, Captain Patty's Wisdom Hacks, launches September 9 and is available for preorder now.We bridge the years after her memoir From Plain to Plane—from USAF KC-135 pilot (Desert Shield/Desert Storm) to nearly 30 years at United Airlines, parenting, coaching, and building a life between the U.S. and France.In this episode:Pay Yourself First (money, health, time, energy)Like It or Love It? (making aligned choices)New Day, New Jet (reset after mistakes)The Ground Doesn't Care (respect reality)Mentor Yourself (self-leadership > gurus)Anam Kara (soul friends & discussion prompts)Leaving Your Neighborhood (life passages & growth)Preorder: link in show notesLaunch: September 9Also by Patty: From Plain to Plane and House of the Sun.#AviatrixBookClub #WomenInAviation #Leadership #Resilience #ProvenceDid you know you can support your local independent bookshop and me by shopping through my Bookshop.org affiliate links on my website? If a book is available on Bookshop.org, you'll find a link to it on the book page. By shopping through the Literary Aviatrix website a small portion of the sale goes to support the content you love, at no additional cost to you. https://literaryaviatrix.com/shop-all-books/Thanks so much for listening! Stay up to date on book releases, author events, and Aviatrix Book Club discussion dates with the Literary Aviatrix Newsletter. Visit the Literary Aviatrix website to find over 600 books featuring women in aviation in all genres for all ages. Become a Literary Aviatrix Patron and help amplify the voices of women in aviation. Follow me on social media, join the book club, and find all of the things on the Literary Aviatrix linkt.ree. Blue skies, happy reading, and happy listening!-Liz Booker
In this episode, host Shaesta Waiz speaks with Lynda Coffman—CEO of Women in Aviation International, former United Airlines executive, and Northwestern adjunct professor— about sustaining a qualified aviation workforce while navigating the rollback of diversity, equity, and inclusion. Lynda shares her journey from being the first female engineer in United's powerplant group to leading airport operations across 63 stations and founding United Ground Express. She reflects on how DEI has been misunderstood, why access is not about lowering standards, and how systemic, purpose-driven action strengthens aviation's safety and growth. They discuss why shrinking the pipeline hurts everyone, how leaders can challenge unconscious bias in real time, and why support networks and “personal boards of directors” are essential for women entering aviation today. Lynda closes with advice to stay rooted in passion, build strong communities, and never let others decide what you are capable of. Chapter Breakdown 00:00 | Why Workforce Strength Depends on Access01:49 | Why This Season: DEI Rollback in Aviation06:18 | Lynda's Early Career at United Airlines10:26 | From Engineering to Executive Leadership14:29 | DEI as Access, Not Lowered Standards17:06 | Purpose-Driven Action in Corporate Strategy20:49 | Building Diverse Candidate Slates23:32 | Leadership, Culture, and Challenging Bias28:37 | Responding to “Lowering Standards” Narrative31:34 | Pilot Shortages, Economics, and Safety Risks35:11 | Advice for Young Women in Aviation38:09 | Building Sisterhood and Support Networks39:47 | Leading with Passion for Industry and Members Follow Lynda Coffman Website: Women in Aviation InternationalLinkedIn: Lynda Coffman Follow Shaesta Waiz Website: shaestawaiz.com LinkedIn: Shaesta Waiz Instagram: @shaesta.waiz TikTok: @shaestawaiz Shaesta Waiz on YouTubeYouTube (Aviate Platform) Production, Distribution, and Marketing By Massif Studio & Production & The Tallawah Group Website:www.massifsp.com LinkedIn: Massif Studio & Production Website: www.TallawahWorldwide.com LinkedIn: The Tallawah Group For inquiries about sponsoring the podcast, email hello@MassifKroo.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
What if the real secret to exceptional leadership isn't control, charisma, or even performance—but generosity? Could the “soft stuff” like listening, empathy, and vulnerability truly drive the hardest results in business? In this episode of the Delighted Customers podcast, I dig into that very question with Joe Davis, legendary former Senior Partner at Boston Consulting Group, co-founder of BCG's Washington D.C. office, and author of “The Generous Leader: Seven Ways to Give of Yourself for Everyone's Gain”. Joe shares his own journey from traditional, results-driven leadership to a generous, people-centered model—and why unlocking your team's full human potential just might be the most powerful business move you can make. We explore how the traits of generosity drive not only team happiness and loyalty, but also real bottom-line outcomes, making this conversation essential listening for leaders and aspiring leaders at every level. Why should you tune in to this episode? Joe has four decades of hands-on experience innovating in both the private and public sectors, founding major business initiatives within BCG, and working closely with Fortune 500 C-suite leaders. He distills this wisdom into practical strategies—whether you're leading a team of three or a global enterprise of 100,000. His stories from the front lines of consulting, combined with actionable steps for building trust and humanity in the workplace, will change the way you think about leadership forever. Here are three compelling questions Joe answers on the show: Why should organizations and their C-suite invest in “generous leadership” when they're held accountable for hard business outcomes, not just a healthy culture? What are the seven key traits that separate good leaders from exceptional, generous leaders—and how do they play out in real-world scenarios? How can listening, vulnerability, and small acts of recognition dramatically improve your team's performance and engagement? Listen now and subscribe to the Delighted Customers podcast on Apple Podcasts and Spotify! You'll find this episode—and every episode—on all your favorite podcast platforms. If you find value in these conversations, please leave a review and share with a friend or colleague who wants to rethink what great leadership really looks like. Meet Joe Davis Joe Davis is a veteran senior partner at Boston Consulting Group (BCG), where he spent 37 years shaping strategy, developing talent, and transforming organizations at the highest level. Joe co-founded BCG's Washington D.C. office and launched the firm's North American Public Sector business, as well as leading BCG North America. Passionate about advancing equity and inclusion, he also founded and chaired BCG's Center for Inclusion and Equity. Joe is a Harvard Business School graduate and has been at the forefront of helping organizations evolve from top-down, authoritarian structures to cultures of trust, inclusion, and generosity. His experience spans advising CEOs of major corporations to hands-on coaching with emerging leaders. He is the author of “The Generous Leader: Seven Ways to Give of Yourself for Everyone's Gain,” a groundbreaking book that reimagines the connection between caring leadership and delivering results. Joe is currently an advisor and coach to BCG's rising partners, teaching them how to inspire, motivate, and build lasting client relationships. You can reach Joe and learn more about his work via his LinkedIn profile or his website at joedavis.com. Show References and Resources “The Generous Leader: Seven Ways to Give of Yourself for Everyone's Gain” by Joe Davis Amazon Link Joe Davis on LinkedIn: https://www.linkedin.com/in/joe-davis-bcg/ Joe's personal website: https://joedavis.com Harvard Business School: https://www.hbs.edu Boston Consulting Group (BCG): https://www.bcg.com Michigan State University's Trust and Leadership Education: https://broad.msu.edu CEO Joaquin Duato, Johnson & Johnson: https://www.jnj.com/leadership/joaquin-duato Scott Kirby, CEO of United Airlines: https://www.united.com/ual/en/us/fly/company/about/leadership.html Sheila Bair, former FDIC chair: https://www.fdic.gov/about/leadership/sheila-bair/ Thank you for listening to the Delighted Customers podcast!
Oral Arguments for the Court of Appeals for the Fifth Circuit
Sambrano v. United Airlines
Steve Adubato is joined by Christine Guhl-Sadovy, President of the New Jersey Board of Public Utilities, to discuss rising utility costs, growing energy demands, and other pressing energy issues. Steve Adubato sits down with Jon Gooda, Vice President of Airport Operations for United Airlines at Newark Airport, to address delays, safety, and effectiveness concerns for … Continue reading "Christine Guhl-Sadovy; Jon Gooda; Jenny-Brooke Condon"
Alex Stone reports that as Americans unofficially bid farewell to summer, the Labor Day travel rush is setting records. United Airlines expects to fly 3.1 million passengers, the busiest holiday travel period for airlines in 15 years. Domestic fares are up 10% from last year, with the average ticket at $231. Michael Monks discusses California's largest cities, Gov. Newsom's new homeless encampment plan, and Councilwoman Jurado's opposition to a proposed Home Depot in Eagle Rock, citing ICE raid concerns. Elex Michaelson recalls Palisades Park turning into a kids' playground with fire engines and ambulances — a rare event that united Rick Caruso and Karen Bass supporters. He also teases big names in his phone contacts and hints at when he'll announce his next job. NFL blockbuster trade: The Dallas Cowboys stunned fans by sending Micah Parsons to the Green Bay Packers in exchange for Kenny Clark and two future first-round picks. Parsons quickly signed a record-breaking extension with the Packers, while the Cowboys bet on bolstering their run defense and playoff future.
Send us a textLinking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with audience members. You can join the live recording session by visiting BusinessTravel360.comYour Hosts are Riaan van Schoor, Ann Cederhall and Aash ShravahStories covered on this podcast episode include - Qantas gets fined $90m for the illegal dismissal of 1,800+ staff during the pandemic.What are you most frustrating issues when staying in hotels? Robert Kiernan's post about this got some interesting comments.Wizz Air teams up with Travelfusion to target the corporate market.The U.S. Department of Transportation unveils a new website where you can lodge complaints against airlines. https://lnkd.in/dqCV-GhsDelta Air Lines and United Airlines are facing class action lawsuits after passengers who paid for window seats were placed next to solid cabin walls with no windows.Webjet Group buys corporate OBT Locomote for $17M.A post by Elias Gezahegn from Ethiopian Airlines about NDC test case scenarios proves popular.The most engaged post of the week goes to Rafat Ali and his post about Skift's role in the industry. He mentions a particular recent case which illustrates the difficult position of reporting facts or news - it's not always popular.You can subscribe to this podcast by searching 'BusinessTravel360' on your favorite podcast player or visiting BusinessTravel360.comThis podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
This episode was originally broadcast in February 2024Bryony returns with Bonny Simi, President of Operations at Joby Aviation, where she's working on bringing to market a new civilian electric VTOL (eVTOL) aircraft. Prior to joining the team at Joby, Bonny held several operational and strategic roles at JetBlue Most notably, she founded and led JetBlue Technology Ventures, investing in improving the travel, hospitality, and transportation industries. As a pilot, Bonny has commanded Boeing, Airbus and Embraer aircraft at both United Airlines and JetBlue Airways. She is also an Emmy-nominated sports reporter and a 3-time Olympian in the sport of Luge. She holds a BA in Communications, a MS in Management and a MS in Engineering, all from Stanford University, as well as a MS in Human Resources from Regis University. Links and more:Watch the full video of this episode on YouTube: https://www.youtube.com/watch?v=ldy_NC-Doi4First Piloted eVTOL Air Taxi Flight Between Two Public Airports: https://www.youtube.com/watch?v=BDNo3VYiOcsJoby's website: https://www.jobyaviation.com Read about Joby's partnership with the US DoD here: https://www.jobyaviation.com/news/joby-delivers-first-evtol-edwards/ Hear Bonny talk more about her lessons from competing in luge: https://www.youtube.com/watch?v=bj9Ey6fdnT0 Listen to the theme song from Those Magnificent Men in their Flying Machines (the title inspiration for this episode!): https://www.youtube.com/watch?v=UPgS26ZhqZs
TALK TO ME, TEXT ITWhat happens when one of the world's greatest athletes hawks weight loss drugs as a "lifestyle choice" rather than admitting it's a shortcut? Kennedy from Fox News doesn't hold back in her scathing critique of Serena Williams' latest endorsement deal with Rowe Telehealth, a company connecting patients with GLP-1 medications. As we explore in this episode, the tennis star's claim that she "couldn't lose weight no matter how hard she trained" rings hollow when you consider her access to world-class nutritionists, trainers, and resources most people can only dream about.The morning news roundup continues with a United Airlines flight that never took off after a restless passenger decided to smoke marijuana in the bathroom during a delay. The pilot ultimately cancelled the entire flight when crew members became concerned about potential secondhand exposure. It's yet another reminder that one person's poor decisions can impact hundreds of others in shared spaces.Most disturbing is the account of Oliver Alvis, a former train driver who claims he hasn't slept for nearly two years. This medical mystery has cost him everything – his career, home, and health. Even powerful surgical anesthetics apparently fail to render him unconscious. His description of the experience is haunting: "Sleep deprivation isn't just exhaustion. It dismantles your spirit." His struggle raises the question for all of us: What's the longest you've gone without sleep? Share your experiences in the comments, and don't forget to subscribe for more thought-provoking morning news discussions every weekday!Buzzsprout - Let's get your podcast launched!Start for FREE Thanks for listening! Liberty Line each week on Sunday, look for topics on my X file @americanistblog and submit your 1-3 audio opinions to anamericanistblog@gmail.com and you'll be featured on the podcast. Buzzsprout - Let's get your podcast launched!Start for FREESupport the showTip Jar for coffee $ - Thanks Music by Alehandro Vodnik from Pixabay Blog - AnAmericanist.comX - @americanistblog
Little recap of my recent trip to California to hunt Tule elk. Disclaimer: half the episode is a recap on the cluster F$&K that is United Airlines.. ear candy per the usual!
Discover how to keep your workplace safer, stronger, and more in control—one smart move at a time. In this engaging and informative episode of The Safety Guru, we welcome Robert Pater, founder of MoveSMART®. Robert brings a unique perspective, blending martial arts principles with cutting-edge safety and ergonomics to explore how internalizing mental and physical safety practices can elevate your safety culture. Drawing on decades of expertise, he shares practical strategies to rethink ergonomics for safer workplaces, engage senior leaders in safety initiatives, make safety changes easy to boost compliance and effectiveness, and tap into “eureka moments” that enhance learning retention while driving deeper, lasting behavioral shifts. Don't miss this conversation packed with actionable ways to reduce injuries, improve ergonomics, and empower workers to take control of their safety. About the Guest: Robert Pater is the Founder and Managing Director of the MoveSMART® system for significantly reducing soft-tissue injuries and slips/trips/falls while simultaneously elevating Safety culture and leadership. He has published over 370 articles (in Professional Safety, Occupational Health & Safety, and many others). He's also the author of "Leading From Within", in 5 languages. Globally, their client list has included: Airgas, Alcoa, American Airlines, BHP Billiton, BMW, BorgWarner, BP, Cummins, Cushman & Wakefield, DuPont, Frito-Lay, Hawaiian Airlines, Honda, Honda Canada, Kimberly-Clark, Kinross Gold, Kloeckner, Marathon Oil, Michelin, Nissan, Nutrien, ONE Gas, Pfizer, Prysmian, Solventum, United Airlines, U.S. Steel, and many others. For more information: www.movesmart.com Learn more about your ad choices. Visit megaphone.fm/adchoices
Description: Alex Stone, Ketamine Queen The so-called “Ketamine Queen” of Los Angeles — once a prime target of federal prosecutors — has pleaded guilty to charges tied to providing the fatal dose that killed Friends star Matthew Perry in 2023. Michael Monks, Housing Battle; The L.A. City Council is set to vote on whether to oppose a hotly debated state housing bill that would force cities to allow high-density housing near major transit stops—unless amended to exempt cities with compliant plans. $17K United Airlines Scam; A man called United Airlines customer service… and somehow ended up talking to a scammer who drained him of $17,000. Southern California is bracing for a dangerous heat wave and fire risk, as reports surface of a brutal attack on a woman at a Pasadena concert.
Send us a textThe Steelers took a tough playoff loss to the Bucs, but rookie Will Howard is winning hearts by turning down big-money endorsements to focus on proving himself in Pittsburgh. Meanwhile, the South Side's biggest clock got a fresh Iron City makeover, and the scanner was busy as ever with pantsless drunks, watermelon heists, and people trying to collect paychecks from jobs they don't have.From Putin's poop suitcase to a woman finally saying “yes” after 43 proposals, we dive into some truly bizarre headlines. The guys debate Howard Stern's infamous “Buttaface Contest,” laugh about Tommy Fleetwood's lucky fly assist, and react to Sydney Sweeney's Super Bowl promise, Jamie Lee Curtis' internet-breaking video, and a woman who pooped her way into United Airlines history. Plus, the fellas close things out with Brother in Arms, Gear Grinders, and the always-chaotic “What Would Greenfield Do?”All that and more on this weeks episode of Greenfield's Finest Podcast!Check out our upcoming events, social media, and merch sale at the link below https://linktr.ee/GFP Spotify:https://open.spotify.com/show/7viuBywVXF4e52CHUgk1i5 Produced by Lane Media https://www.lanemediapgh.com/
President Trump and US Attorney Pirro are criticizing DC's juvenile crime laws, calling for minors to be prosecuted as adults and locked up for a long time. Plus, Delta and United Airlines could be facing federal class action lawsuits from airline passengers who booked window seats but found out there was no window on their row.See omnystudio.com/listener for privacy information.
Robach and Holmes cover the latest news headlines and entertainment updates and give perspective on current events in their daily “Morning Run.”See omnystudio.com/listener for privacy information.
United Airline issue was just a glitch… Fugitive on the run from Massachusetts… ICE is hiring… Claires files for bankruptcy again… Lil Tay and Only Fans… www.FauciCoverup.com/Jeffy or www.blazetv.com/jeffy Promo code: Jeffy, if needed?... Underground blob heading towards NYC... Email: ChewingTheFat@theblaze.com Disney, HULU & ESPN… Colbert on Eslbeth… YouTubers at the theaters... Hamilton at theaters… Who Died Today: Jeannie Seely 85 / Hannah Moody 31 official cause of death… Appalachian Trail thru 14 states / murders?.... Shooting on Army Base in Georgia… Overhaul of commercial drone use… McDonalds concerned customers tightening belts… Joke of The Day… Learn more about your ad choices. Visit megaphone.fm/adchoices
Robach and Holmes cover the latest news headlines and entertainment updates and give perspective on current events in their daily “Morning Run.”See omnystudio.com/listener for privacy information.
Robach and Holmes cover the latest news headlines and entertainment updates and give perspective on current events in their daily “Morning Run.”See omnystudio.com/listener for privacy information.
Mayor Karen Bass and Councilman John Lee held an emergency press conference today addressing the widespread water outage crippling parts of the San Fernando Valley, including Porter Ranch and Granada Hills. Residents are scrambling for access to free water stations set up by the city. Meanwhile, United Airlines issued a surprise ground stop at several major airports, including LAX, causing travel chaos nationwide. What's behind the sudden halt in flights—and how long will L.A. go dry?
On November 1, 1955, United Airlines flight 629 from Denver, Colorado to Seattle, Washington took off from Denver's Stapleton Airfield at 6:52 pm, carrying thirty-nine passengers and five crew members. Roughly ten minutes later, the aircraft exploded in the air, killing all forty-four people onboard and scattering fiery debris across several miles of Colorado's landscape.By the early 1950s, air travel had become a popular means of travel for more and more Americans and, while air disasters weren't unheard of, they nonetheless called into question the safety of traveling on a passenger flight. This time, however, investigators quickly determined that the explosion of flight 629 hadn't been an accident; someone had intentionally sabotaged the flight with a suitcase bomb.The explosion of United Airlines flight 629 marked the first time a passenger plane had been bombed in the United States, something few if any authorities ever thought would happen. In the event of an act of terror, an individual or group typically comes forward quickly to claim credit; however, in the case of flight 629, no one came forward and investigators were left to wonder, what possible reason could someone have for killing forty-four people with no obvious connection between them?Thank you to the Incredible Dave White of Bring Me the Axe Podcast for research and Writing support!ReferencesAnastasio, Jeff. 2024. A worst act of terror. August 2. Accessed August 6, 2024. https://www.denver7.com/news/local-news/a-worst-act-of-terror-the-mission-to-build-a-memorial-to-remember-the-bombing-of-flight-629-in-colorado.Associated Press. 1955. "Arraignment for Graham postponed." Daily Sentinel, November 17: 1.—. 1955. "Charge of murder planned in Denver on mother's death." Fort Collins Coloradoan, November 15: 1.—. 1955. "FBI begins investgation of Longmont air crash." Fort Collins Coloradoan, November 8: 1.—. 1955. "Graham denies plane bombing." Fort Collins Coloradoan, November 18: 1.—. 1955. "Graham linked to dynamite." Fort Collins Coloradoan, November 21: 1.—. 1955. "Judge orders hospital check." Fort Collins Coloradoan, December 9: 1.—. 1955. "Paper says bomb evidence found in UAL plane crash." Fort Collins Coloradoan, November 7: 1.—. 1955. "Probe is started by bomb expert." Fort Collins Coloradoan, November 3: 1.—. 1955. "Victim's son bought insurance policy before flight, FBI says." Fort Collins Coloradoan, November 14: 1.2013. A Crime to Remember. Directed by Christine Connor. Performed by Christine Connor.Field, Andrew. 2005. Mainliner Denver: The Bombing of Flight 629. Denver, CO: Bower House Publishing.Garner, Joe. 2005. "Terror in the Colorado sky John Graham's legacy: The mass murder of 44 people in Nov. '55." Rocky Mountain News, October 14.Gauss, Gordon. 1955. "44 die in crash near Longmont." Daily Sentinel, November 2: 1.John Gilbert Graham v. People of the State of Colorado. 1956. 18058 (Supreme Court of Colorado, October 22).Pitman, Frank. 1956. "Graham reportedly resigned to death, overheard telling lawyer 'don't want to appeal'." Daily Sentinel, May 6: 1.United Press. 1955. "44 on plane die in crash in west." New York Times, November 2: 1.Stay in the know - wondery.fm/morbid-wondery.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.