Absolute Clarity

Neil is joined by Pat, Steve and Kelly in a very special edition of Bright side Radio dedicated to the recent announcement of our accreditation by The Institute of Customer Service.  Find out why Clarity are the leading TMC on Customer Service, how we have an edge on our competitors and what all this means for future wins and success at Clarity. You've all helped us secure this amazing results, now take the time to listen.  Kind regards BSR

The time has come... It's the final episode of Absolute Clarity season five! This episode features an all star Clarity cast, including: - Darren Williams, Head of MI, Data, and Financial Operations - Ruth Nicholls, Head of Online Development, and, - Will Murray, Product Development Manager All influential in the technology that Clarity provides to its clients, the guests look at the tech travel trends slated for 2022, and beyond, and discuss how likely they are to make an appearance. From voice assistance, to biometric authentication, and AI, just what does the future of travel technology look like in a Brighter Future? All this and more on the number one travel management podcast, Absolute Clarity.

On today's episode of the Absolute Clarity podcast, things are taking a turn for the Brighter! Kyle is joined by Paul Casement and Claire Conboy to talk about the launch of their new Event Management brand, Brighter Events. Discover why Brighter Events are a different breed of event company, with their Don't Do Dull attitude! For more information about Brighter Events, please visit www.brighter.events Today's episode is sponsored by Jurys Inn. For more information about Jury's and their family of brands, please visit www.jurysinn.com

Last episode we asked ‘Is sustainability a buzzword?'. Today, we're asking our guests whether sustainability is a nice to have or a must-have in 2021 and beyond. Our host, Kyle Daniels, is joined by Andrew Perolls, CEO at Greengage Solutions and Matt Carter, Strategic Account Manager at Clarity to get their take on it. From the steps that your business can take to begin their sustainability journey to the countdown clock that is hanging over us all, we discover how to embrace a sustainable travel future before it's too late. Today's episode is sponsored by Clarity Studios, IHG Hotels and Resorts, and the Film Club. To be in with the chance of winning cinema tickets and an evening's stay at one of IHG's incredible hotels, make sure you like and follow Clarity Travel and IHG Hotels and Resorts on LinkedIn. To learn more about Greengage Solutions, please visit: www.greengage.solutions/ For more information about Clarity, please visit: www.claritybt.com

Is sustainability a buzzword? Do we only protect the environment when it's convenient, or easy? On today's episode our host, Kyle Daniels, is joined by Nico Nicholas, CEO and Co-Founder of Trees4Travel and Jo Austin, Sales Director of Lime Venue Portfolio - part of the Compass Group UK and Ireland. They discuss how their organisations are making the small changes that will make a big difference to climate change. Today's episode is sponsored by Clarity Studios, IHG Hotels and Resorts, and the Film Club. To be in with the chance of winning cinema tickets and an evening's stay at one of IHG's incredible hotels, make sure you like and follow Clarity Travel and IHG Hotels and Resorts on LinkedIn. To learn more about Trees4Travel and Lime Venue Portfolio, please visit their sites below: www.trees4travel.com www.limevenueportfolio.com www.claritybt.com

To celebrate the launch of The Haircut, the latest feature film from Clarity Studios (not coming to a cinema near you), our host, Kyle Daniels is sitting down with our guests to discuss the small changes that make a BIG difference. Joining us are Clarity's Strategic Account Manager, Trish Williams, and Head of MI & Data, Darren Williams, alongside Head of Clubhouses at Virgin Atlantic, Rami El-Dahshan. The group talk about the return to travel and why they think it could come sooner than most think! We also discover the answers to our recent poll questions, including: - the most significant factor when booking a hotel? - whether companies will be encouraging face to face meetings, and; - if companies have the right tools to save the most money with their data? For more information about Virgin Clubhouses, please use the link below: https://flywith.virginatlantic.com/gb/en/upper-class-cabin-and-seats/clubhouse-airport-lounge.html Clarity: https://claritybusinesstravel.com/ Twitter: @Clarity_BT Facebook: https://www.facebook.com/claritybt/ LinkedIn: https://www.linkedin.com/company/clarity-travel-management Music by: BearStockMusic License Code: 69XR7QHYWP

We're back for season 5! Back in the studio and back with new guests to help us launch Clarity Studio's new feature film, The Haircut(not coming to a cinema near you!) The small cuts make a BIG difference. Kyle Daniels is joined by Clarity's Head of Land Products, Suzanne Barnes, Account Manager, Trish Williams, and Head of Management Information and Data, Darren Williams, to discuss how to save money, without sacrificing quality. Join the discussion as the group determine whether you can really save time and money, or whether one is more likely than the other! All this and more on the number one travel management podcast, Absolute Clarity! For more information about Clarity Studios, please visit www.claritybt.com/clarity-studios

Join us for episode 2 of Providing Clarity, our new webinar series where we interview the stars of the latest feature films from Clarity Studios, NOT coming to a cinema near you. On today's episode, Kyle Daniels sits down with Clarity's Product Development Manager, Will Murray, and the Managing Director of International Location Safety, George Shaw, to discuss travel risk. Join us as we debate the use of the term 'duty of care', discuss whether a risk assessment with stop people travelling, and why people don't see the benefits of fast track services. ILS work globally with International Organisations, supporting them to become more resilient and better able to meet their duty of care responsibilities, even in the most challenging environments. They do this through the provision of key services, including Risk Advisory Services, Training Programmes, and Travel Risk Management. www.locationsafety.com https://www.linkedin.com/company/international-location-safety @locationsafety #makingsafetysimple Clarity: https://claritybusinesstravel.com/ Twitter: @Clarity_BT Facebook: https://www.facebook.com/claritybt/ LinkedIn: https://www.linkedin.com/company/clarity-travel-management Today's episode is sponsored by sportsbreaks.com Music by: BearStockMusic License Code: 69XR7QHYWP

We're back for season 5! Back in the studio and back with a new guest to help us launch Clarity Studios new feature film, Risk-E Business. Kyle Daniels is back and joined by Clarity's Head of Land Products, Suzanne Barnes as they sit down with Newland Chase's Hannah In-Chan and Ben Sookia to discuss how to travel for business in the EU. From work permits and immigration documents to live sporting events and tours, we get the latest information on the new restrictions for travel within the EU. All this and more on the number one travel management podcast, Absolute Clarity! For more information about Newland Chase, please visit https://newlandchase.com For more information about Clarity Studios, please visit www.claritybt.com/clarity-studios To access the tool that Newland Chase discuss in this episode, please visit: www.claritybusinesstravel.com/business-travel-coronavirus-covid-19/

Welcome to our new webinar series, Providing Clarity, giving you all the latest news and insight from the biggest Clarity Studio releases NOT coming to a cinema near you. Today, our host Kyle Daniels sits down with Steve Riley and Jane Harrington to discuss the big summer blockbuster - The end of travel as we know it. Today's episode is sponsored by sportsbreaks.com For the full experience, please check out the video - https://youtu.be/RZX0NHffjTU

We're back for season 5! Back in the studio and back with a new guest to help us launch Clarity Studios new feature film, The end of travel as we know it. Kyle Daniels is back as host and joined by Clarity CEO, Pat McDonagh, Operations Director, Steve Riley, and our special guest Jo Causon, CEO of the Institute of Customer Service. During this episode, we look back on the last 12 months and how the pandemic has impacted customer service. Are companies making the most of homeworking? What are the biggest challenges being face by customers, and what can businesses do to embrace the end of customer service as we know it? All this and more on the number one travel management podcast, Absolute Clarity! For more information about the Institute of Customer Service, please visit https://www.instituteofcustomerservice.com/ For more information about Clarity Studios, please visit www.claritybt.com/clarity-studios

Absolute Clarity is back for a special episode before the launch of season five! On today’s show, Kyle is joined by Director of Sports at Clarity, Rob Slawson, and the Head of Team Travel, Clare McDonnell as they discuss sports travel in lockdown. From the initial lockdown in March 2020, until today, sports travel has been constantly evolving to ensure the safety of all involved, but what does that mean for the ones arranging the travel? Rob and Clare guide us through all the changes, from Covid to Brexit, and give their opinions on what is next for sports travel. All this and more on the original travel management podcast, Absolute Clarity!

On the season finale of the number one travel management podcast, we welcome Sue Chapman as we deep dive into season 4 of Absolute Clarity. From how suppliers have navigated lockdown and furlough to the best ways you can protect your mental health while working from home, this season has featured something for travellers and home workers alike. We then debate the effectiveness of communication from suppliers and the Government, discussing what worked, what didn't, and how it could have been better. As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via podcast@claritybt.com. For more information on Clarity, please visit www.claritybt.com

Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts. On today's show, we're joined by Dr. Lucy Rattrie a Psychologist, Wellness & Mind-set Trainer & Executive Coach for Expatriates, Relocations & Business Travel. Dr. Lucy teaches us how to slow down and take the best care of our mental health to ensure that we all get through the coming months in good shape. As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via podcast@claritybt.com. For more information on Clarity, please visit www.claritybt.com

Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts. On today's show, we're joined by Chris Orme, Sales Director at Travelodge, as we discuss how they have navigated the recent pandemic and managed to come out on the other side. From balancing the books to looking after some of the most vulnerable in our society, Travelodge has been busy these past few months. This is their story. As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via podcast@claritybt.com. For more information on Clarity, please visit www.claritybt.com

Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts. On today's show, we're joined by Anna Doran, Sales and Distribution Director at Avanti West Coast, to talk about how they are instilling confidence in passengers aboard their services. We also talk about what the future holds for train travel and why digital services will shape the way we book our journeys. As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via podcast@claritybt.com. For more information on Clarity, please visit www.claritybt.com

Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts. On today's show, we're joined by Oliver Moore, Head of Travel Agency Sales, as he gives us an update on how Enterprise is keeping its customers safe in uncertain times. We then talk about the culture at Enterprise and how employee loyalty can make all the difference. As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via podcast@claritybt.com. For more information on Clarity, please visit www.claritybt.com

Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts. On today's show, we're joined by Clive Wratten, Chief Executive of the BTA, to discuss how big of an impact the recent pandemic has had on travel and what they are doing to support the industry going forward. As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via podcast@claritybt.com. For more information on Clarity, please visit www.claritybt.com

Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts. From the global pandemic to Brexit, travel has changed for millions, so what happens next for those that still need to travel for work? In this episode, we're joined by Carlos Claro, managing director of CIBT Visas, as he gives us an update on the many changes’ travellers face with the new travel restrictions when it comes to visas. As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via podcast@claritybt.com. For more information on Clarity, please visit www.claritybt.com

Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts. In this episode, we're joined by George Shaw, co-founder of International Location Safety to discuss how travel risk has adapted in the wake of the recent pandemic. From a duty of care bolt on to an essential piece of the travel puzzle, risk management has never been more important for travellers. Join us to hear how the Government has failed business travel and what they can do to instil confidence for the future. As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via podcast@claritybt.com. For more information on Clarity, please visit www.claritybt.com

Thank you for joining us on this remote season of Absolute Clarity, the number one travel management podcast brought to you by Clarity, your business travel experts. In this episode, we're joined by Mark Plowright to discuss how LNER has been impacted by the recent pandemic and how they are adapting to the new normal for business travel and beyond. As always, you can get involved in the show by tweeting @Clarity_BT and using the hashtag #AbsoluteClarity or emailing us via podcast@claritybt.com. For more information on Clarity, please visit www.claritybt.com

We're back! That's right, it's season four of the number one travel management podcast, Absolute Clarity! We've got an incredible line up of guests for this season, from some of the biggest names in the business travel industry. In this episode, we're joined by Rami El Dahshan to discuss how Virgin Atlantic have been surviving the pandemic and what they're doing to instil confidence in travel for their passengers. As always, you can get involved with the show by tweeting @Clarity_BT and using #AbsoluteClarity or emailing us via podcast@claritybt.com

We're back! That's right, it's season four of the number one travel management podcast, Absolute Clarity! We've got an incredible line up of guests for this season, from some of the biggest names in the business travel industry. In this opening episode, Clarity's CEO, Pat McDonagh joins us to talk about how lockdown has been at Clarity and what the future holds for business travel. As always, you can get involved with the show by tweeting @Clarity_BT and using #AbsoluteClarity or emailing us via podcast@claritybt.com

The season may be over but we’re going into extra time as we welcome Wales international manager, Ryan Giggs into the studio to celebrate the new partnership between Clarity Sports and the Welsh FA! We find out first hand just what it meant for Wales to qualify for the Euro 2020, what Ryan thinks of the spread of games across Europe and why he values young talent. Ryan then compares club travel against international travel during his playing days and why no one wanted to sit next to him and Paul Ince on a plane. We then discover his first, best and worst travel scenarios in our final segment. We also find out who is the biggest Manchester United / Ryan Giggs fan as we pit Pat McDonagh against Andrew Boyle in our new quiz show. Who will come out on top and be crowned the number one fan at Clarity? Tune in to find out! Today’s show is brought to you by SportsBreaks.com, offering the best in sports travel experiences for fans, by fans. To discover some of the incredible experiences they have on offer, visit www.sportsbreaks.com today. For more information about Clarity, please visit www.claritybt.com or join in the conversation on our twitter, @Clarity_BT A special thanks to Ryan Giggs and the Welsh FA for sparing the time to join us on the show.

Welcome back to part two of the season finale of Absolute Clarity season three! The number one travel management podcast brought to you by Clarity, the business travel experts. Following on from our recent discussion into privacy and data, we welcome back Owen Coombes alongside Matt Gatenby and Luke Golding from Travlaw to answer the question, does anyone even care about GDPR anymore? From networking breakfasts to a rise in GDPR consultants, businesses spent months fearing those four letters that meant a plethora of changes for their data. But was it a success? Or did we let fear guide more than our policies? We then look at a few examples of companies that have dropped the ball when it comes to GDPR and whether they managed to pick it up again or trip over it... repeatedly! Don't forget, you can get involved by tweeting us @Clarity_BT using #AbsoluteClarity For more information on Travlaw and how they can help your business, visit their website - http://www.travlaw.co.uk/ Want to watch The Journey? Follow this link www.youtube.com/watch?v=2A5FrEW7bto If you enjoy the show, why not like, share and subscribe! We'll see you next week for a special bonus episode of the show featuring the one and only, Ryan Giggs!

“We’re in the endgame, now.” That’s right folks, we’re down to our final episodes of Absolute Clarity season three, and what a ride it has been! We’ve featured the likes of Virgin Atlantic, Air France – KLM, international best-selling author Damian Hughes, Travelodge, ITM and more! So, whether you've tuned in for one episode or the entire season, thank you. In the first of our two-part finale, we welcome Clarity’s Head of IT Compliance and Security at Clarity, Owen Coombes, and the Head of MI and Data, Darren Williams into the studio to talk to us about privacy and data. I know, boring right? WRONG! 2019 has been the year of high-profile data and privacy headlines from Cambridge Analytica and Facebook to the Face ID app that swept the nation, the topic has been a hot one and we dive head first to debate it. Should everyone be entitled to privacy or should it be earnt, like respect? Have we traded it for comfort? Are we at fault for big companies buying and trading our data like football stickers in a playground? We breakdown the debate between Apple and Google to discover which mobile platform is doing the most to protect your information. All this and more on the number one travel management podcast, Absolute Clarity! And don’t forget to join us next week for part two when we review the performance of GDPR and what it will look like after Brexit! Don't forget, you can get involved by tweeting us @Clarity_BT using #AbsoluteClarity Want to watch The Journey? Follow this link www.youtube.com/watch?v=2A5FrEW7bto If you enjoy the show, why not like, share and subscribe! We'll see you next week.

Welcome to the number one travel management podcast, Absolute Clarity. Today, we’re joined in the studio by actor, Liam Blundell, film director, Pete Butler and Photographer and university lecturer, Junior Lloyd, as we talk about travel in the arts. What’s it like to run a travel budget on a film set? Do actors push the boundaries with their travel? Does a British accent in America really open doors? We find out all this and more on this week’s episode. We also discuss their involvement in Clarity’s latest video, The journey, showcasing the traveller experience using our award-winning tech and service. And finally, we discover our guests' first, best and worst travel experiences in our popular final segment. Don't forget, you can get involved by tweeting us @Clarity_BT using #AbsoluteClarity Want to watch The Journey? Follow this link https://www.youtube.com/watch?v=2A5FrEW7bto If you enjoy the show, why not like, share and subscribe! We'll see you in two weeks.

Welcome to the latest episode of the number one travel management podcast, Absolute Clarity. On this week’s show, we welcome international best-selling author, Damian Hughes, into the studio to talk to us about his latest book, The Barcelona Way and how something as simple as culture can make a big difference. When Pep Guardiola joined Barcelona in 2008, no one knew he would go on to be one of the greatest managers in their history, winning 14 of 19 possible trophies in his four-year stint. But how did Pep turn a mismatch of superstars into football’s greatest success story? One word, culture. We discover the importance of culture, why your business needs to identify its own and how to manage a toxic one. Also, don't forget to stick around for the first, worst and best travel experiences in our popular final segment. For more information about Damian Hughes, please visit http://www.liquidthinker.com/ Don't forget, you can get involved by tweeting us @Clarity_BT using #AbsoluteClarity If you enjoy the show, why not like, share and subscribe! We'll see you in two weeks.

Welcome to the latest episode of the number one travel management podcast, Absolute Clarity. We welcome Chris Orme, Sales Director at Travelodge, and Suzanne Barnes, Head of Land Product at Clarity, into the studio to talk all things hotels and why Travelodge aren't the biggest fans of heavy-duty machinery. From hotel programmes to ad campaigns, we get the inside story on the history of Travelodge and how they came back from near collapse. We then discuss our favourite Travelodge ad campaigns and why one got them in a lot of trouble! Chris then talks Brexit and how Travelodge is preparing for the inevitable conclusion to the country's biggest saga. Also, don't forget to stick around for the first, worst and best travel experiences in our popular final segment. For more information about Travelodge, please visit www.travelodge.co.uk. Don't forget, you can get involved by tweeting us @Clarity_BT using #AbsoluteClarity If you enjoy the show, why not like, share and subscribe! We'll see you in two weeks.

Welcome to a special edition of Absolute Clarity, the number one travel management podcast! Today, we’re joined in the studio by Pat McDonagh, CEO of Clarity, and Rob Slawson, the new Director of Sports Travel at Clarity to discuss some huge news! That's right, Clarity has launched a Sports Travel division, staffed by the former Thomas Cook Sports team! Join Pat, Rob, and Clarity Sports' Business Development Manager, Andrew Boyle, as they discuss the weeks leading up to the collapse of Thomas Cook, how a deal came together between Clarity and the Thomas Cook Sport team and what it means for the future of the business. Clarity Sport is now one of the market-leaders in elite team travel. Go behind the scenes on how they got there! So, there you have it. Clarity Sport is now open for business. Contact andrew.boyle@claritybt.com to find out more! For more information about Clarity, please visit www.claritybusinesstravel.com. Join the conversation on twitter @Clarity_BT or email us your feedback to podcast@claritybt.com If you like the show, please consider rating us on your platform of choice and sharing it with your audience.

How would you feel if you were told you had six months to live? Who would be in the room with you? What would you say? Two years ago our Head of Special Projects, Kate Wolstenholme, sat in a consultancy room and was diagnosed with stage four cancer. Luckily for Kate, a Macmillan nurse was in the room who helped put everything into perspective. On this special episode of Absolute Clarity, we welcome cancer support charity, Macmillan into the studio as we listen to Kate's story. From the initial prognosis to the continued support for Kate and her family, Macmillan has been there every step of the way. This is just one of the many reasons they have been our charity of the year for two years running. For more information about Macmillan and the amazing work they do to support cancer patients and their families, please visit macmillan.org.uk For more information about our new Change the Game campaign, please visit claritybusinesstravel.com/change-the-game/ to download our companion rule book! For more information about Clarity, please visit www.claritybusinesstravel.com. Join the conversation on twitter @Clarity_BT or email us your feedback to podcast@claritybt.com If you like the show, please consider rating us on your platform of choice and sharing it to your audience.

On this week's episode of Absolute Clarity, Kyle is joined in the studio by Clarity's Head of Marketing, Alexandra Kington, to discuss Clarity's new Change the Game campaign. We're then joined by Creative Bid Writer, Gareth McCann, to talk to us about the bid writing process. From humble dreams of acting to a love for the written word, Gareth describes the role of a bid writer and why he’s never satisfied with the end result. We then discuss Gareth’s recent crusade against buzzwords in Bullsh*t bingo! Can we get a high-level overview of this? Maybe we can take this offline? Do you hate buzzwords? I guarantee you don’t hate them as much as Gareth. We share the buzzwords we love to hate and break them down to their simplest form to sift through the bullsh*t and give it to you in plain English! We then discover Gareth’s first, best and worst travel scenarios in our popular final segment on the number one travel management podcast. Does he really name his honeymoon as his worst? You’ll have to listen to get the full story! For more information about our new Change the Game campaign, please visit https://claritybusinesstravel.com/change-the-game/ to download our companion rule book! For more information about Clarity, please visit www.claritybusinesstravel.com. Join the conversation on twitter @Clarity_BT or email us your feedback to podcast@claritybt.com If you like the show, please consider rating us on your platform of choice and sharing to your audience. Every little helps!

On this week's episode of Absolute Clarity, Kyle is joined in the studio by Lynda Wood Shepperd, Vice President of Managed Services at Yoh. Lynda spent the beginning of her career in the North West of England working with some of the biggest recruitment firms in the UK before relocating to the United States. After 20 years on the other side of the Atlantic, Lynda talks us through the cultural differences of working and travelling in America. From happy hour to the joys or domestic flights, we take a literal trip along sidewalks paved with gold and the companies that benefit from it. We then discover Lynda's first, best and worst travel scenarios in our popular final segment on the number one travel management podcast! For more information about Yoh, please visit http://www.yoh.com/ For more information about Clarity, please visit www.claritybusinesstravel.com. Join the conversation on twitter @Clarity_BT or email us your feedback to podcast@claritybt.com If you like the show, please consider rating us on your platform of choice and sharing to your audience. Every little helps!

On this week's episode of the podcast, Kyle welcomes Alexandra Kington, Paul Mayo and Neil Wainwright-Farrar into the studio to debate maternity and paternity leave and whether we, as a society, can do better. From shared parental leave and adopting to emergency fostering, our guests have done it all, but are they being supported, and can businesses do more for the parents at their companies? Debate, laughter and tears, this episode of the number one travel management podcast has got it all! For more information about Clarity, please visit www.claritybusinesstravel.com. Join the conversation on twitter @Clarity_BT or email us your feedback to podcast@claritybt.com If you like the show, please consider rating us on your platform of choice and sharing to your audience. Every little helps!

On this episode of the podcast, we're performing an autopsy on Clarity Travel's recent acquisition of Ian Allan Travel with Pat McDonagh, Pat O'Neill and Jane Harrington. Get the true thoughts and feelings from those in the know on the latest big news in business travel as we dissect the acquisition from initial talks to final stages over the course of six months. For more information about Clarity, please visit www.claritybusinesstravel.com. Join the conversation on twitter @Clarity_BT or email us your feedback to podcast@claritybt.com If you like the show, please consider rating us on your platform of choice and sharing to your audience. Every little helps!

Oh hi, sorry I didn’t see you there. Come on in and put your feet up. You’re just in time for the latest episode of the number one travel management podcast, Absolute Clarity! On today’s show, Kyle sits down with the CEO of ITM, Scott Davies, to discuss their recent conference. From inspirational speakers to a record number of attendees, this year’s ITM conference exceeding all expectations and Scott takes us behind the scenes on what it took to put it together. We also get the inside scoop on ITM’s new podcast series, The ITM Podcast, and why Clarity has such a close connection to it. All this and more on the latest episode of Absolute Clarity. The Institute of Travel Management (ITM) is dedicated to supporting and developing all those involved in corporate travel. Established in 1956, they are proud to represent over 4,000 business travel buyers and suppliers across the UK and Ireland. For more information about ITM, please visit https://www.itm.org.uk/ Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtag #AbsoluteClarity You can also email your comments, questions and concerns to podcast@claritybt.com Please like, share, rate and subscribe to us using your podcast player of choice.

Are you sitting down? Good. Because it’s time for the latest episode of Absolute Clarity, the number one travel management podcast brought to you by our long-suffering host, Kyle Daniels! On today's show, we welcome Rachel Young and Jamie Herrett into the studio as we get the inside scoop on Air France – KLM. From saving the environment to saving you money on your travel, we learn more about BlueBiz and why your business needs to know about this incredible scheme! We also talk about their C02ZERO initiative, the joint venture with Virgin Atlantic and why their new CEO, Benjamin Smith, has hit the ground running. All this and the first, best and worst travel scenarios on the number one travel management podcast! For more information about Air France-KLM, please visit https://www.airfranceklm.com/en Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtag #AbsoluteClarity You can also email your comments, questions and concerns to podcast@claritybt.com Please like, share, rate and subscribe to us using your podcast player of choice.

What do you get when you combine two losers with the busiest lady in training? The latest episode of Absolute Clarity! On today's show, we welcome back Neil Wainwright-Farrar alongside Damar Training’s Jeanie Logan, to talk to us about apprenticeships, the soul-crushing feeling of defeat, and just who is Neil's 'work wife'. Following their recent losses at The People Awards in London, Kyle and Neil give us their unfiltered opinions on why they failed to bring home the gold and who is the bigger loser. We then chat to Jeanie Logan to discover what sets Damar Training apart from the competition and why they enjoy working with Clarity. We also go behind the scenes of the new travel standard and what it means for the future of talent in the industry. All this and the first, best and worst travel scenarios on the number one travel management podcast! For more information about Damar Training, please visit www.damartraining.com Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtag #AbsoluteClarity You can also email your comments, questions and concerns to podcast@claritybt.com Please like, share, rate and subscribe to us using your podcast player of choice.

It's that time of the week, the release of the latest and greatest from Absolute Clarity! On today's show, we welcome Alice Linley Munro Travel Manager at Oil Spill Response and Kirk Lee, Business Development Manager at Clarity into the studio to discuss why traveller wellbeing is a lie. We discover the latest trends that no one in the travel industry is talking about, why travel wellbeing fails at the first platform and what we would invent with own Kickstarter campaign. So join us and find out which of us would benefit from a clone, who was asked three questions that changed the way they view their business and why one of us got too familiar with passengers on their morning commute. All this and the return of the first, best and worst travel scenarios on the number one travel management podcast! For more information about Oil Spill Response Ltd and the work they do, please visit https://www.oilspillresponse.com Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity You can also email your comments, questions and concerns to podcast@claritybt.com Please like, share, rate and subscribe to us using your podcast player of choice.

We’re back for season 3 of Absolute Clarity featuring new guests and topics aimed at providing invaluable insight into the business travel industry. Brought to you by our host, Kyle Daniels, nothing is off limits on the number one travel management podcast! After a long hiatus, we’re back with a bang as we invite Rami El-Dahshan, Head of TMC sales at Virgin Atlantic, and Jane Harrington, Group HR director at Clarity to the studio to get the inside scoop on employee wellbeing and hidden disabilities at their respective companies. From making people cry at interviews to Jane’s strong opinions on pets in the office, we go behind the scenes of the interview process at Clarity and Virgin Atlantic, before learning about Virgin’s hidden disabilities scheme and why they’re putting the needs of the customer first. We then debut a new final segment as we ask our guests for their most game changing piece of advice before answering questions sent in from the audience. Today’s episode is brought to you by Jurys Inn and Leonardo Hotels, for more information please visit www.leonardohotels.co.uk For more information about the assistance that Virgin Atlantic offers, please visit https://flywith.virginatlantic.com/gb/en/prepare-to-fly/mobility-medical-assistance.html Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity You can also email your comments, questions and concerns to podcast@claritybt.com Please like, share, rate and subscribe to us using your podcast player of choice.

It’s National Apprenticeship Week and what better way to celebrate than with a cheeky bonus episode of Absolute Clarity! We’ve invited four guests into the studio to tell us all about apprenticeships at Clarity and why we’ve invested so much into the future of our people. Joining our host, Kyle Daniels, in the studio today are; Nicky Duffy, National Operations Manager, Neil Wainwright-Farrar, Learning and Development Manager and two Junior Business Travel Consultants in Sydney Howard and Josh Smith, both awards nominated apprentices who have excelled at Clarity over the years. From pay to performance, we go behind the scenes of Clarity’s apprenticeship programme, sharing stories and life lessons aimed at informing the next generation of apprentices. We then debut a new final segment fit for future career planning, you don’t want to miss it! Today’s episode is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind #NAW2019 You can also email your comments, questions and concerns to podcast@claritybt.com Please like, share, rate and subscribe to us using your podcast player of choice.

What happens when you combine two travel management companies who couldn’t be more different? How do you integrate staff, systems and cultures to ensure a smooth transition? And why should you use that TMC going forward? We answer all that and more in the season finale of Absolute Clarity season 2! Today’s episode is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds On today’s show, Kyle welcomes a couple of familiar faces into the studio, Clarity CEO Pat McDonagh and Director of Sales and Account Management Paul Casement, to talk about the history of Clarity from the days of Co-op Travel to the Portman Merger. We discuss the importance of culture when growing an award winning business and why technology is playing such a significant part in 2019 and beyond. With the stage set, we then ask the hard-hitting question, why does your business need a TMC? We leave behind the standard answers littering tenders worldwide to get to the true benefit businesses can expect when finding a travel management company to partner with. We then change things up by dropping the first, best and worst travel segment in favour of discovering Pat and Paul’s dream clients. You won’t believe who they pick! Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind You can also email your comments, questions and concerns to podcast@claritybt.com Please like, share, rate and subscribe to us using your podcast player of choice. Thank you for joining us on this incredible journey over the past two seasons. Absolute Clarity will be back but, in the meantime, you can always listen to previous episodes in the series or stay tuned for our National Apprenticeship Week bonus episode airing Monday 4th March 2019!

What do Harry Redknapp, Raheem Sterling and Lancashire County Cricket Club have in common? They’re all featured on the latest episode of the number one travel management podcast, Absolute Clarity! Today’s episode is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds On today’s show, Kyle welcomes Fraser Thompson, Dionne Bentley and Rob Slawson, Head of Thomas Cook Sport to discuss everyone's second favourite transfer window! Whether booking last minute flights to scout the next big talent, joining a premier league club on their preseason tour of the United States, or another club swooping in on that star transfer target mid flight, there’s never a dull moment for Thomas Cook Sport and Clarity Sports. We go behind the scenes on what it’s like to meet your heroes, why the media often gets it wrong and which sporting stars clean up after themselves! We also hear our guests first, best and worst travel scenarios in our popular final segment. Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind #ThomasCookSport You can also email your comments, questions and concerns to podcast@claritybt.com Please like, share, rate and subscribe to us using your podcast player of choice.

What do the Queen, Ed Sheeran and finding Nemo have in common? They’re all featured on the latest episode of the number one travel management podcast, Absolute Clarity! Today’s episode is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds On today’s show, Kyle welcomes Paul Casement, Claire Conboy and Steve Rowe to the studio to give us the lowdown on Clarity Events. Whether they’re planning a conference for 3,000, ensuring one of Britain’s favourite bands are silky smooth before a performance or putting on a festival worthy of the queen, our guests are experts in making sure the show goes on. We get a behind the scenes look at the rollercoaster world of event planning and why you shouldn’t judge a popstar by their appearance! We also bring back the popular first, best and worst travel segment to discover whose nickname is Nemo, why electrics and water don’t mix and the dangers of watching football in Russia! You don’t want to miss this! Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind #ClarityEvents You can also email your comments, questions and concerns to podcast@claritybt.com Please like, share, rate and subscribe to us using your podcast player of choice.

What do Brexit, NDC and Northern Rail have in common? They’re all things that will change the travel landscape in 2019. Welcome to episode 11 of Absolute Clarity season 2! The number one travel management podcast brought to you by Clarity, the business travel experts! Today’s show is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds We’re back! After a holiday hiatus, Kyle is joined in the studio by a trio of Clarity directors including CEO Pat McDonagh, Commercial Director Sue Chapman and Operations Director Steve Riley to discuss the hot travel topics of 2019. From the fallout of Brexit to the emergence of NDC adoption, the travel landscape will be forever changed in 2019, but will it be for the better? Our guests give their opinion on the biggest stories and how Clarity are adapting to the changes with a plethora of new products aimed at improving the customer experience. We then find out what changes our guests are most looking forward to in 2019. Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind You can also email your comments, questions and concerns to podcast@claritybt.com Please like, share, rate and subscribe to us using your podcast player of choice.

Welcome to episode 10 of Absolute Clarity season 2! The number one travel management podcast brought to you by Clarity, the business travel experts! Today’s show is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds It's the final episode of 2018 and we wanted to do something special! Instead, we invited Clarity's CEO Pat McDonagh, personal trainer and former Emirates cabin crew member, Ben Westhead, and National Operations Manager at Clarity, Nicky Duffy on to the show to make Kyle feel bad by talking about health and fitness! From running in Hyde Park to breaking sinks doing press ups in a hotel room, today's guests discuss their top tips for staying fit and healthy while travelling. We also get the inside track and the best way to butter up cabin crews for a cheeky upgrade and why you shouldn't try and get one over on an air steward! We then find out the final first, best and worst travel scenarios for 2018 from Nicky and Ben. Don’t forget you can join the conversation on Twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind You can also email your comments, questions and concerns to podcast@claritybt.com From all of us here at Absolute Clarity, we hope you have a merry Christmas and a happy new year and we'll see you in January 2019!

Welcome to episode 9 of Absolute Clarity season 2! The number one travel management podcast brought to you by Clarity, the business travel experts! Today’s show is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds In this episode, we welcome Lisa Occleshaw and Darryl McGarvey from SAP Concur into the studio to talk about expenses and why so many people are failing to claim back what is rightfully theirs! Lisa and Darryl guides us through their time at SAP Concur and why they believe they have the best expenses tool in the business. We also hear some horror stories from companies who are getting it wrong when it comes to expense policies and why men claim more than women! We also discuss the recent study from Barclays which shows that employees are losing £962 million a year in unclaimed expenses. All this and the first, worst and best travel scenarios. For more information about SAP Concur please visit www.concur.com or find them across most social media platforms. Don’t forget you can join the conversation on twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind You can also email your comments, questions and concerns to podcast@claritybt.com We’ll see you in two weeks for the final show of the year!

Welcome to episode 8 of Absolute Clarity season 2! The number one travel management podcast brought to you by Clarity, the business travel experts! Today’s show is brought to you by our Hearts and Minds manifesto, download your copy today - www.claritybusinesstravel.com/hearts-and-minds In this episode, we welcome AirSwift's procurement manager, James Lloyd, and Clarity's maestro of data and MI, Darren Williams on to the show to discuss the benefits of using a travel management company and why cutting costs doesn't always equal savings. Following their recent implementation of a travel management company, AirSwift are still finding their feet when it comes to weighing up the costs of business travel. Darren, James and Kyle get into the importance of data when planning your travel programme and why Clarity's new Go2Insight tool is making big waves in the industry. All this and the first, worst and best travel scenarios. For more information about AirSwift please visit www.airswift.com or find them across most social media platforms. Don’t forget you can join the conversation on twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind You can also email your comments, questions and concerns to podcast@claritybt.com We’ll see you in two weeks!

It’s that time again, welcome to episode 7 of Absolute Clarity season 2! The number one travel management podcast brought to you by Clarity, the business travel experts! Today’s show is brought to you by our Hearts and Minds manifesto, download your copy today - https://www.claritybusinesstravel.com/hearts-and-minds In this episode, we welcome Jane Harrington and Steve Riley, the respective directors of HR and operations at Clarity alongside founding manager at recruitment consultancy firm Marmion Recruitment, Mohsin Hanif into the studio to discover how to get the best performance out of your staff. From managing workload, offering flexible working and prioritising mental health, we look at the changing landscape of the workplace and how employers can gain valuable buy in from their employees. And that’s not all, we also discuss the recent upheavals for Northern Trains and just how far is too far when it comes to the daily commute. We also find out what our guests think about pets in the workplace. All this and the first, worst and best travel scenarios. For more information about Marmion please visit www.marmionrecruitment.co.uk or find them across most social media platforms. Don’t forget you can join the conversation on twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind You can also email your comments, questions and concerns to podcast@claritybt.com We’ll see you next week!

Welcome to episode 6 of Absolute Clarity season 2! The number one travel management podcast brought to you by Clarity, the business travel experts! In this episode, we welcome the head of key accounts at Travelodge, Sophie Lemm, into the studio to give us the inside track on Travelodge and why they are adapting their offering to business travellers. We discuss their plans for further growth with a number of new locations on the horizon and why your feedback is so important to them. We also discover the strangest things people have left behind during their stay and the random requests hotel staff are asked on a daily basis, before we find out Sophie's first, best and worst travel scenarios. For more information about Travelodge please visit https://www.travelodge.co.uk or find them across most social media platforms. Don’t forget you can join the conversation on twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind You can also email your comments, questions and concerns to podcast@claritybt.com

Welcome to episode 5 of Absolute Clarity season 2! The number one business travel podcast brought to you by Clarity, the business travel experts! In this episode, we welcome Clarity account managers, Fraser Thomson and Matt Carter, into the studio to discuss how they maintain a good work / life balance while living life on the road. From missing your children's first steps to keeping motivated while working from home, we get the inside story on what it means to be a great account manager from some of the best Clarity have to offer. We also discover our guests first, best and worst travel scenarios, in our popular final segment! For more information about Clarity please visit www.claritybusinesstravel.com Don’t forget you can join the conversation on twitter by following @Clarity_BT and using the hashtags #AbsoluteClarity #HeartsMind You can also email your comments, questions and concerns to podcast@claritybt.com