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In this episode, Andrew Grill welcomes back Chris Juneau from SAP Concur to discuss the latest findings from the 2025 CFO Insights report, “Action for Growth.” The conversation explores the evolving role of CFOs, the growing impact of AI and automation in finance, and the introduction of new agentic AI capabilities within SAP Concur's platform.Key Topics CoveredEvolution of CFO Mindset:The shift from “repositioning for growth” to “action for growth” reflects CFOs moving from reactive strategies to actively driving business expansion. Expanded Research Scope:This year's report surveyed not only 350 CFOs but also 115 HR and 150 IT leaders, providing a more holistic understanding of business pressures and cross-functional collaboration.Top Challenges for CFOs in 2025:Geopolitical tensions cited as the top external challenge by 37% of CFOs Concern over worsening economic conditions has declinedA dramatic rise in manual processes as a pain point AI's Transformational Role in Finance:Adoption of generative AI is now mission-critical for managing data overload and driving efficiency.AI is being used for forecasting, closing the books, fraud monitoring and creating new pricing models.SAP Concur's “Verify” tool now automatically audits 100% of expense reports, with 97% requiring no human intervention.Agentic AI & SAP Joule:Introduction of “Joule,” SAP's generative AI copilot, embedded across SAP applications.Joule automates mundane tasks, pre-audits expense reports, and provides real-time policy compliance checks.Joule acts as an agentic AI, orchestrating decisions and actions across multiple business processes, not just within finance.Integration and Real-Time Data:SAP Concur now integrates with payment providers like MasterCard and American Express to capture real-time authorisation data, streamlining expense reporting and improving categorisation.Data Privacy & Security:All financial data processed by Joule is contained within the customer's environment and is not exposed to external AI sources.Data is anonymised when used for model training, ensuring compliance with strict privacy standards.Customisation & Future-Proofing:SAP's Business Data Cloud enables organisations to unify and govern all SAP and third-party data, supporting custom AI queries across previously siloed data sets.Resources & Further ReadingSAP Concur CFO Insights ReportSAP Concur BlogChris Juneau on LinkedInUpcoming EventsCatch Andrew Grill and Chris Juneau on stage at Fusion Exchange in London on June 12. Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/orderYour Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com Andrew's Social ChannelsAndrew on LinkedIn@AndrewGrill on Twitter @Andrew.Grill on InstagramKeynote speeches hereOrder Digitally Curious
Send us a textLinking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with audience members. You can join the live recording session by visiting BusinessTravel360.comYour Hosts are Riaan van Schoor, Ann Cederhall and Aash ShravahStories covered on this session include -For a 3rd year in a row, Emirates hands out a generous bonus to their staff after record profits.Canadian airline WestJet gets invested in by Delta Air Lines taking a 15% stake for $330m and Korean Air taking 10% at $220m.American Airlines files a lawsuit against Chicago O'Hare airport to try and prevent expansion plans which would give United Airlines more gates there.International Airlines Group (IAG) places orders for 71 long-haul aircraft for their various airlines.Boeing scored even bigger when Qatar Airways announced a record order for 210 wide-body planes from them.Payment by bank account specialist Trustly teams up with Sabre Corporation to expand pay by bank in the travel industry.Google teams up with SAP Concur and American Express Global Business Travel to push NDC adoption.Finnair claims to be the first airline globally to implement an Offers and Orders model, using Amadeus' Nevio system.Saudi Arabian LCC flynas raises $1.1b in it's IPO.Global Airlines's maiden flight took off from Glasgow to New York, with 95 pax on board their only A380.And....Space News!You can subscribe to this podcast by searching 'BusinessTravel360' on your favorite podcast player or visiting BusinessTravel360.comThis podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
oin us on the One Vision Podcast with Chris Juneau, Senior Vice President, Head of Product Marketing, SAP Concur, as we dive into the evolving role of CFOs in the era of AI and automation. Discover how geopolitical challenges and manual processes are shaping strategies for 2025, and hear insights on leveraging AI to optimize costs and drive efficiencies. Tune in to learn how CFOs are stepping out of the corner office to bridge organizational gaps and reshape finance.#AI #FinancialServices #Fintech #Podcast #SAPConcur
Join us on the One Vision Podcast with Chris Juneau, Senior Vice President, Head of Product Marketing, SAP Concur, as we dive into the evolving role of CFOs in the era of AI and automation. Discover how geopolitical challenges and manual processes are shaping strategies for 2025, and hear insights on leveraging AI to optimize costs and drive efficiencies. Tune in to learn how CFOs are stepping out of the corner office to bridge organizational gaps and reshape finance.#AI #FinancialServices #Fintech #Podcast #SAPConcur Hosted on Acast. See acast.com/privacy for more information.
Greg Banning, VP of Sales and Channels for North America at Service Express, offers his expertise on navigating the unpredictable economic landscape, providing listeners with valuable insights into third-party maintenance within the data center sector. As an IBM Platinum partner, Service Express is helping businesses extend equipment life and manage costs. Greg shares his unexpected journey into sales, fueled by grit and perseverance, offering an authentic take on career success and the power of self-belief in overcoming personal challenges. Mentorship and creativity take center stage as Greg reflects on the profound influence of mentors like Barb Johnson and Pete Peterson in shaping his career. Barb's contribution to building his confidence and Pete's wisdom in fostering self-awareness highlight the irreplaceable human elements in personal growth. Greg also sheds light on the role of AI in sales, emphasizing how creativity and human ingenuity remain unmatched by technology, and how these traits drive sales processes forward in an AI-driven world. Listeners will gain insights into developing leadership through authenticity and balancing technology with human relationships. The discussion covers AI's potential to enhance sales processes and the traits required for identifying future leaders, like empathy and a growth mindset. Greg underscores the importance of storytelling in leadership and the long-lasting impact it can have on careers. The conversation wraps up by celebrating CRM systems as essential tools for driving sales success and supporting both personal and professional growth through understanding and aligning with team members' aspirations. Greg is a seasoned sales executive with over 20 years of leadership experience across Fortune 500 companies and private equity-backed startups, spanning industries like SaaS, technology, finance, and manufacturing. He currently serves as Vice President of Sales & Channels for North America at Service Express and has held senior roles at Adobe, Capital One, Amazon, SAP Concur, TD SYNNEX, and HNI. Greg began his sales journey cold-calling from the Yellow Pages and has since built a career defined by growth, strategy, and performance. Originally from Oakland, California, he now lives in Tampa, Florida, with his wife Laura, their three children, and their Australian Shepherd, Bailey. Outside of work, he enjoys working out, meditating, MMA, golf, beach days, cooking, and fine wine. Quotes: "In the world of sales, grit and perseverance are the cornerstones of success. It's not just about hard work, but also about believing in yourself and being a lifelong learner." "While AI is a powerful tool in sales, it will never replace the human touch. Creativity and ingenuity are irreplaceable elements that drive the sales process forward." "Leadership is about authenticity and understanding your team. It's not just about positional authority; it's about having a positive impact on people's careers and lives." "Storytelling is a powerful tool in leadership. It allows you to connect with your team on a deeper level, helping them to see the bigger picture and motivating them towards success." Links: Gregory's LinkedIn - https://www.linkedin.com/in/gregbanning/ Service Express - https://serviceexpress.com Find this episode and all other Sales Lead Dog episodes at https://empellorcrm.com/salesleaddog/
Dive into recent service disruptions at Zoom, Spotify, SAP Concur, and Vanguard UK, and explore what they reveal about troubleshooting best practices for ITOps teams. Tune in now for insights from The Internet Report team or use the chapters below to jump to the sections that most interest you. CHAPTERS: 00:00 Intro 00:52 Zoom Outage 04:40 SAP Concur Disruption 07:28 Spotify Outage 10:58 Vanguard Outage 13:59 By the Numbers 16:01 Get in Touch ——— For additional insights, check out the links below: - The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-troubleshooting-tips-zoom-spotify-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast - The Five Phases of Internet Outage Recovery: https://www.thousandeyes.com/resources/five-phases-internet-outage-recovery-infographic?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast - The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what's working and what's breaking on the Internet—and why. Tune in to hear ThousandEyes' Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Dive into recent service disruptions at Zoom, Spotify, SAP Concur, and Vanguard UK, and explore what they reveal about troubleshooting best practices for ITOps teams.Tune in now for insights from The Internet Report team or use the chapters below to jump to the sections that most interest you.CHAPTERS:00:00 Intro00:52 Zoom Outage04:40 SAP Concur Disruption 07:28 Spotify Outage10:58 Vanguard Outage13:59 By the Numbers16:01 Get in Touch———For additional insights, check out the links below:- The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-troubleshooting-tips-zoom-spotify-outages?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast- The Five Phases of Internet Outage Recovery: https://www.thousandeyes.com/resources/five-phases-internet-outage-recovery-infographic?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes
What does it take to run the business side of one of the most iconic live entertainment companies in the world?At Cirque du Soleil, dazzling performances are only part of the story. Behind the scenes, a lean and globally distributed finance team keeps operations running smoothly across continents, currencies, and creative projects. In this episode of the SAP Concur Conversations podcast, Chantale Périgny, Accounts Payable Manager at Cirque du Soleil, takes us behind the curtain.She shares how Cirque reimagined its travel and expense processes to support a business that thrives on flexibility and creativity. From simplifying global compliance to empowering employees with mobile-first tools, Chantale explains how SAP Concur solutions like ExpenseIt and Intelligent Audit help her team gain control, improve visibility, and keep everyone focused on the work that matters most — bringing world-class performances to life.Whether you're in finance, operations, or just curious about how innovation fuels creativity, this is a story of smart automation, strategic alignment, and staying nimble in a fast-moving industry. Hosted on Acast. See acast.com/privacy for more information.
Expense compliance in life sciences is anything but simple. In fact, it's a high-stakes challenge. Regulations are constantly shifting, reporting requirements are strict, and one small mistake can lead to major consequences. But what if there was a way to make compliance effortless? That's where MedPro Systems comes in.Greg Ungemach, CEO of MedPro Systems, joins this episode of the SAP Concur Conversations podcast to share how MedPro helps life sciences companies navigate the complex world of Healthcare Practitioner (HCP) spend compliance. Together, he and host Jeanne Dion, Global Vice President of Customer Advisory at SAP Concur, discuss how automation, real-time integrations, and strategic partnerships are transforming compliance from a burden into a competitive advantage.Tune in to hear how MedPro's solutions help more than 500 life sciences organizations stay ahead of regulations, eliminate manual processes, and focus on what really matters—exceptional patient care. Hosted on Acast. See acast.com/privacy for more information.
Can AI actually improve customer experience while reducing costs? SAP Concur's results say yes. This week on The Modern Customer Podcast, Michelle Lewis Miller, VP of Strategy & Transformation at SAP Concur, shares how her team leveraged AI-powered search and automation to scale support, enhance self-service, and deliver measurable business impact. The results speak for themselves: ✅ 90% fewer searches per session—faster resolutions with less effort. ✅ 30% drop in case submissions—reducing strain on support teams. ✅ 9% year-over-year decrease in case volumes—proving AI's role in driving efficiency. Michelle breaks down how SAP Concur balances automation with human connection, ensuring AI enhances, rather than replaces, the customer experience. If you want to see how AI can drive real results in CX, this episode is packed with insights you won't want to miss. Tune in now! Blake Morgan is a customer experience futurist, keynote speaker, and author of three books on customer experience. Her new book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today's Customer. Follow Blake Morgan on LinkedIn For regular updates on customer experience, sign up for her weekly newsletter here.
What if an expense bot could fix your rejected receipts for you? Or a Slack message could remind you of travel policies before your trip? At Uber, automation is making expense management effortless, saving thousands of hours while keeping compliance in check.In this episode of the SAP Concur Conversations podcast, Justin Reyhl from Uber joins SAP Concur experts Jeanne Dion and Chris Juneau to discuss how automation is reshaping expense management, scaling operations, and creating a seamless employee experience. Justin shares the strategies and technologies driving Uber's success, detailing how his team leverages SAP Concur connectivity, Uber for Business functionality, and home-grown automation to drive efficiency and compliance—without adding headcount. Hosted on Acast. See acast.com/privacy for more information.
Lex interviews Andrew Jamison - CEO and Co-founder of Extend - a financial infrastructure platform that helps banks innovate financial product development with capabilities while working with their existing systems, starting with virtual cards. Andrew shares his journey into fintech, detailing his experiences at American Express and the evolution of virtual cards. He discusses the challenges and opportunities in the virtual card space, the founding of Extend, and its innovative approach to simplifying spend management. The episode highlights Extend's rapid growth, unique market position, and the future of financial management, emphasizing real-time transactions and integrated solutions for businesses. Notable discussion points: Virtual Cards = Smarter Spend ManagementVirtual credit cards revolutionize payments by enabling real-time reconciliation, reducing fraud, and improving financial control—especially for SaaS, digital ads, and legal expenses. Extend's Edge: Partnering with Banks, Not Disrupting ThemUnlike Brex and Ramp, Extend powers virtual cards on existing bank-issued cards, making adoption seamless for businesses while strengthening bank relationships. B2B Payments Go EmbeddedThe future of finance is embedding payments directly into platforms like SAP Concur - letting CFOs manage expenses within the tools they already use. From Enterprise-Only to Instant AccessVirtual cards once took months to implement. Extend's API-first approach makes them deployable in minutes, bridging the gap between legacy banking and modern finance. MENTIONED IN THE CONVERSATION Topics: Extend, American Express, AMEX, SAP, fintech, credit cards, spend management, virtual cards, B2B, API, banking infrastructure, embedded payments ABOUT THE FINTECH BLUEPRINT
El turismo en Europa cerró 2024 con un desempeño sólido, impulsado por una mayor demanda en la temporada intermedia y el invierno. Según la European Travel Commission, las llegadas internacionales aumentaron un 6,3% respecto a 2019 y el gasto turístico creció un 7,8% interanual. Sin embargo, los viajeros buscan cada vez más destinos con mejor relación calidad-precio y estancias más cortas, mientras que los viajes de larga distancia aún no recuperan los niveles prepandemia. El fondo de pensiones de Canadá, Canada Pension Plan Investment Board (CPPIB), ha declarado una participación del 27,86% en HBX Group tras su debut en Bolsa, lo que representa unos 65,8 millones de acciones valoradas en algo más de 785 millones de euros a precio de mercado actual, según consta en los registros de la Comisión Nacional del Mercado de Valores. Valencia acoge el IV Congreso Internacional de Turismo Accesible en el Palacio de Congresos, con la participación de más de 400 personas. Organizado por IMPULSA IGUALDAD - TUR4all, el evento se centra en la accesibilidad turística y presenta experiencias de éxito nacionales e internacionales. SAP Concur, la división de negocio de SAP, ha incorporado la oferta ferroviaria de Iryo a su plataforma Concur Travel, que estará disponible para los clientes en el segundo semestre de 2025, sumándose así a los servicios de Renfe ya existentes. Astara, empresa líder en soluciones de movilidad, ha llegado a un acuerdo estratégico con Iberia y Vueling para convertirse en colaboradores de movilidad donde los clientes que utilicen vehículos procedentes del distribuidor de vehículos podrán tener beneficios y recompensas en los programas de fidelización de las aerolíneas. Air Europa arrancará en junio sus dos nuevas rutas directas que conectarán Madrid con Quito y Guayaquil (Ecuador) después de siete años operando en ambos destinos con vuelos triangulados, es decir, parando en un aeropuerto intermedio.
In this episode of Inside SAP S/4HANA Cloud, Yannick Peterschmitt explores the early stages of Connect44's journey from SAP Business ByDesign to SAP S/4HANA Cloud Public Edition. The podcast features Xenopol Oprea, Product Manager at telecoms infrastructure provider Connect44, and Raphael Finck, CEO of SAP partner Snap. They discuss the challenges, best practices, and experiences of the initial phases of this major project. Learn about the key considerations in selecting the right partner, the importance of a cloud mindset, and the role of SAP Digital Discovery Assessment in optimizing business processes. Tune in to hear how Connect44 is navigating this significant transition and the insights gained so far. And stay tuned for more episodes with Connect 44 and Snap in the future. What topic would you like us to discuss next? Send an email to insides4@sap.com.
In this episode, we're tackling a topic that hits close to home: why traditional goal-setting methods often fail for Executive Assistants and how you can set goals that actually stick. If you've ever felt stuck, uninspired, or frustrated by unmet goals, this episode will give you fresh perspectives and practical solutions.Here's what we'll cover:Why focusing on just one “big why” for your goals can set you up for failure.How to create a list of meaningful reasons to stay motivated through challenges.The power of breaking down big goals into smaller, actionable steps for measurable success.How to adopt a transformative "10x mindset" to rethink and revolutionize your approach to growth.To help you put these strategies into action, we've created two free resources:A SMART Goal-Setting Template to ensure your goals are actionable and achievable.A Weekly Evaluation Document to reflect on your progress and stay aligned with your priorities.Download these resources for free at The EA Campus - https://theeacampus.com/podcast/ep44/.We'll also share real-world examples of how Executive Assistants can set impactful goals, whether it's mastering AI tools, streamlining workflows, or aligning their professional growth with their executive's strategic priorities. Plus, you'll hear tips on protecting your time and creating a vision statement to keep you focused throughout the year.Ready to redefine your goals and make 2025 your most successful year yet? Tools and Software Mentioned:ChatGPT – For drafting emails and improving productivity. Learn more at ChatGPT by OpenAI.Clockwise – For smarter scheduling. Find details at Clockwise.Grammarly – For enhancing document editing and writing. Explore at Grammarly.Calendly – For streamlining meeting setups. Visit Calendly.Zapier – For automating repetitive tasks. Discover more at Zapier.Microsoft Teams – For team communication and collaboration. Check it out at Microsoft Teams.Slack – Another great option for team communication. Explore at Slack.TripActions – For streamlining travel bookings. Learn more at TripActions.Concur – For managing travel and expense reporting. Find details at SAP Concur. Thought Leaders and Strategies Referenced:Dr. Benjamin Hardy and his concept 10x Is Easier Than 2x – A transformative mindset for exponential growth.Michael Seltzner – The importance of crafting a vision statement. Learn about his strategies at Social Media Examiner.The EA Campus Article - Why every Assistant should have their own personal vision statementThe EA Campus Free Templates - https://theeacampus.com/podcast/ep44/ The EA Campus
What if the key to happier employees, stronger compliance, and smarter spending lies in breaking down silos? In this episode of the SAP Concur Conversations podcast, we uncover how the often-overlooked connection between human resources and travel and expense (T&E) management can transform the way organizations operate.Join Jeanne Dion, Vice President of the Value Experience team at SAP Concur, as she sits down with Philippe Dutkiewicz and Philipp Brunner from HR Campus. Together, they discuss the surprising ways HR's expertise in employee satisfaction, corporate policy, and duty of care can revolutionize T&E systems. Learn how forward-thinking organizations are simplifying processes, empowering employees, and embracing AI to make expense reporting seamless and stress-free.From creating "light processes" that save time and money to designing systems that reflect trust and flexibility, this episode is packed with ideas to reimagine your approach to T&E. Whether you're exploring digital transformation or looking to build a workplace culture that thrives, this conversation will inspire you to think differently and take action. Hosted on Acast. See acast.com/privacy for more information.
Organizations across industries are grappling with increasingly complex legal requirements, and when it comes to travel and expense management, getting it wrong isn't an option. For one company in Italy, meeting legal mandates to report and archive travel expenditures was a time-consuming, manual nightmare—until they partnered with business travel consulting firm, neylux, to automate the process.What started as a custom solution to a specific compliance challenge soon became a powerful example of how automation and APIs can transform expense management for any organization. By reducing manual tasks, streamlining compliance, and connecting platforms seamlessly, neylux not only solved their client's problem but created a repeatable solution to help others thrive.In this episode of SAP Concur Conversations, Sigi Krause, co-founder of neylux, joins Jeanne Dion, VP of the Value Experience Team at SAP Concur, to discuss the technology behind the solution and the broader benefits of automating expense processes. From ensuring compliance to saving time and money, Krause and Dion share insights that every organization can use to simplify processes, reduce risk, and focus on what matters most. Hosted on Acast. See acast.com/privacy for more information.
Managing a T&E program for thousands of employees is a balancing act between efficiency, adoption, and delivering value. With thousands of faculty, staff, and students traveling for business, staying on top of bookings, expenses, and policy compliance can feel like trying to steer a $4.2 billion ship through turbulent waters. Michigan State University (MSU) faced this very challenge, starting with just 54% adoption of their travel and expense (T&E) program. But with the right strategy, tools, and collaboration, they charted a path to success.In this episode of SAP Concur Conversations, Ed Phillips, University Travel Manager at MSU, and Jeanne Dion, Vice President of the Value Experience team at SAP Concur, share how MSU boosted T&E adoption to 80%. They reveal the role technology played in the transformation, how data shaped their decisions, and why listening to travelers' needs was key to creating a more user-friendly program. Packed with insider strategies, surprising insights, and real-world solutions, this episode is a masterclass in turning organizational challenges into opportunities—proving that with the right approach, even the most complex travel programs can become a well-oiled machine. Hosted on Acast. See acast.com/privacy for more information.
Your travel and expense (T&E) system is more than just a tool—it's a strategic lever that can drive efficiency, improve compliance, and create a seamless experience for employees across your organization. Whether you're starting fresh, refining your processes, or reimagining the way your system operates, the opportunity to innovate and improve is right at your fingertips. But where do you begin, and how do you ensure your efforts deliver lasting value?In this episode of the SAP Concur Conversations podcast, Jeanne Dion, Vice President of the Value Experience team at SAP Concur, sits down with Carolyn Crawford Moras, founder of Carolyn Crawford Consulting, to discuss actionable strategies for elevating your T&E system. From fostering cross-department collaboration to leveraging automation and analytics, they'll share insights that will help your organization run more efficiently, ensure compliance, and enhance the user experience for everyone—from travelers to backend teams.Join the conversation and discover how to turn your T&E system into a powerhouse for productivity and innovation. Hosted on Acast. See acast.com/privacy for more information.
What does it take to streamline expense management in a university setting where every research project has its own unique demands? In this episode of the SAP Concur Conversations podcast, Amanda Langton, a Financial System Support Specialist for Carleton University, shares how her team tackled the complexities of higher ed finances head-on. From quirky exceptions (think tampons in cricket aquariums) to leveraging automation and cross-department collaboration, Amanda shares her secrets for transforming Carleton University's financial systems. Joined by Jeanne Dion from SAP Concur, they explore how smart strategies and a strong support network can empower finance teams to adapt, innovate, and stay ahead of every expense. Hosted on Acast. See acast.com/privacy for more information.
Send us a textLinking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with audience members. You can join the live recording session by visiting BusinessTravel360.comYour Hosts are Riaan van Schoor, Ann Cederhall and Aash ShravahStories covered on this session include -Germany has officially abolished the requirement for domestic hotel guests to fill in a registration form after lobbying from VDR - The German Business Travel Association.Maria Weber reports about the increases the French government is proposing on air departure taxes, in some cases by as much as +433%.Serko Ltd. is acquiring GetThere from Sabre Corporation.SAP Concur now offers Ryanair content via the latest Concur Travel platform.Chauffeur service provider Blacklane secures €60m in investments from TASARU Mobility Investments, which is owned by Saudi Arabia's Public Investment Fund.British Airways will be terminating some TMC's selected private channel agreements by the end of the year, resulting in some corporate buyers then being subject to their Distribution Technology Charge.Till Streichert, CFO at Lufthansa Group releases their quarterly results and talks more about the turnaround project for Lufthansa.Traveltek Ltd. is acquired by Juniper Group.Good Travel Management (GTM) and CT Travel Group Ltd (CTTG) have joined forces to establish a new £85m turnover travel group. Extra StoriesYou can subscribe to this podcast by searching 'BusinessTravel360' on Apple Podcast, Spotify, iHeart, Pandora, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
In today's business landscape, efficiency isn't just a goal; it's a mandate. For Burlington Stores, optimizing travel and expense (T&E) reporting was a must to keep up with growth and strategic goals. But where do you start transforming a basic reporting system into a best-in-class analytics powerhouse? In this episode of SAP Concur Conversations, Christine Makai, Senior Credit Card Analyst at Burlington, joins Jeanne Dion, Vice President of the Value Experience team at SAP Concur, to share the inside story of Burlington's T&E transformation.Christine details how her team leveraged SAP Concur's Consultative Intelligence to go beyond standard reports, developing customized insights that impact everything from accruals to compliance checks. The result? A massive reduction in outstanding accruals and a data-informed T&E program that aligns seamlessly with Burlington's operational priorities. From unlocking hidden insights to fostering innovation, Christine's journey reveals how data-driven strategies can fuel continuous improvement and guide smarter decisions at every step. Hosted on Acast. See acast.com/privacy for more information.
In today's rapidly evolving business landscape, the role of the CFO is undergoing a transformative shift. As highlighted in a recent discussion on the Digitally Curious podcast with Chris Juneau, Head of Market Strategy for SAP Concur, CFOs are increasingly turning to AI to drive strategic growth and innovation.Many of you may already be using SAP Concur without realising it. When you book a trip, submit your expenses, or you use the brilliant traveller app Tripit, you're using SAP Concur services.I spoke with Chris about a couple of recent reports from SAP Concur, one which looks at how CFOs are embracing AI, and another about how to measure and maximise the returns from AI.Key Insights from the CFO Insights Report:Rising Investment in AI: Despite 58% of CFOs admitting limited understanding of AI, investment in AI technologies has surged from 15% to 51% since 2023. This reflects a growing recognition of AI's potential to revolutionise financial processes.AI Applications in Finance: CFOs are leveraging AI for various applications, including journaling and bookkeeping (65%), financial planning (59%), and risk scenario planning (53%). These technologies are not only enhancing efficiency but also enabling more strategic decision-making.Bridging the Knowledge Gap: Education is key. SAP Concur is committed to educating financial leaders on AI applications, helping them ask the right questions and implement AI responsibly within their organisations.AI adoption is not just about cost reduction; it's about unlocking productivity gains and fostering innovation. By automating mundane tasks, CFOs can focus on strategic initiatives that drive business growth.So what can you do next?Educate and Empower: Continuously educate your teams on AI's potential and collaborate with technology partners to harness its full capabilities.Collaborate Across Functions: Partner with HR and IT leaders to ensure a holistic approach to digital transformation.Challenge the Status Quo: Always seek better ways to optimise business processes and drive strategic outcomes – start exploring your existing platforms and see if they can be enhanced by AI.Join us in exploring how AI is reshaping the role of the CFO and driving businesses towards a more innovative future. Resources MentionedCFO Insights report: Repositioning for GrowthCFO Insights report: How to Measure and Maximise AI Returns Concur ExpenseChris Juneau on LinkedInThis is a paid partnership with SAP Concur.Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/orderYour Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com Andrew's Social ChannelsAndrew on LinkedIn@AndrewGrill on Twitter @Andrew.Grill on InstagramKeynote speeches hereOrder Digitally Curious
We are joined by Laurel Schulert, a dynamic leader at SAP Concur with a rich background in education and performance consulting.In this episode, we delve into the crucial role of personal agency in career advancement and the unique skills educators bring to corporate roles.Throughout our conversation, we explore the intricacies of leadership, the significance of providing autonomy and choice in learning, and the importance of humanity in the workplace. Laurel also offers invaluable insights on team dynamics, effective hiring practices, and the strategic role of L&D as a business partner.Tune in for actionable advice on fostering engagement, enhancing productivity, and driving meaningful change within your organization. Don't miss this compelling discussion that promises to inspire and equip emerging leaders in the Learning and Development space.Laurel Schulert LinkedInAndrew Barry LinkedIn
Neste episódio, Denis Tassitano (CRO da SAP Concur) e Aaron Ross (autor de Receita Previsível) compartilham ensinamentos para líderes e times comerciais dominarem o gerenciamento de projetos em vendas complexas.
On today's episode we're excited to have Laurel Schulert, the Senior Director of Learning Experience at SAP Concur, with us. In this episode, we dive into essential leadership strategies, focusing on creating a mission and vision that align your team with organizational goals, especially during times of change. Laurel also shares her experiences maneuvering through gender dynamics in tech, the importance of personal branding, and how hiring and advocacy can drive team success in leadership development. Tune in for actionable insights and inspiring stories!Keep in touch with Lauren on LinkedIn:https://www.linkedin.com/in/lschulert/And check out her white paper The A-List L&D Team Assemble:https://www.td.org/product/p/252306Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com
In this episode, Laurel Schulert, the Senior Director of Learning Experience at SAP Concur, discusses her journey from being an English teacher to becoming a successful instructional designer. Tune in to find out: Laurel's insights on why English majors make great instructional designers and the valuable skills they bring to the field. Laurel's personal story of transitioning from teaching to corporate training and development, and the challenges she faced along the way. Laurel's advice for aspiring instructional designers, including tips on building a strong portfolio and demonstrating their expertise in adult learning theory.
In today's business travel landscape, companies are caught in a tug-of-war between cutting costs and meeting the needs of their employees. The sixth annual SAP Concur Global Business Travel Survey highlights the critical challenges facing business travelers and travel managers as they navigate this complex terrain.In this episode of the SAP Concur Conversations podcast, Nathan Richter, Senior Partner at Wakefield Research, and Jeanne Dion, Vice President of the Value Experience team at SAP Concur, unpack the survey's key findings. They explore the growing tension between employers and their traveling employees, as businesses increasingly tighten budgets while employees push for more flexibility. The discussion also touches on the role of artificial intelligence in shaping the future of business travel, offering actionable advice for companies striving to better support both their travelers and travel managers.Join us for an eye-opening conversation that tackles the real challenges facing today's business travelers and the managers who support them. Hosted on Acast. See acast.com/privacy for more information.
Catherine Nelson is a freelance data scientist and writer. She is currently working on the forthcoming O'Reilly book "Software Engineering for Data Scientists”. Why All Data Scientists Should Learn Software Engineering Principles // MLOps podcast #245 with Catherine Nelson, a freelance Data Scientist. A big thank you to LatticeFlow AI for sponsoring this episode! LatticeFlow AI - https://latticeflow.ai/ // Abstract Data scientists have a reputation for writing bad code. This quote from Reddit sums up how many people feel: “It's honestly unbelievable and frustrating how many Data Scientists suck at writing good code.” But as data science projects grow, and because the job now often includes deploying ML models, it's increasingly important for DSs to learn fundamental SWE principles such as keeping your code modular, making sure your code is readable by other people and so on. The exploratory nature of DS projects means that you can't be sure where you will end up at the start of a project, but there's still a lot you can do to standardize the code you write. // Bio Catherine Nelson is the author of "Software Engineering for Data Scientists", a guide for data scientists who want to level up their coding skills, published by O'Reilly in May 2024. She is currently consulting for GenAI startups and providing mentorship and career coaching to data scientists. Previously, she was a Principal Data Scientist at SAP Concur. She has extensive experience deploying NLP models to production and evaluating ML systems, and she is also co-author of the book "Building Machine Learning Pipelines", published by O'Reilly in 2020. In her previous career as a geophysicist, she studied ancient volcanoes and explored for oil in Greenland. Catherine has a PhD in geophysics from Durham University and a Masters of Earth Sciences from Oxford University. // MLOps Jobs board https://mlops.pallet.xyz/jobs // MLOps Swag/Merch https://mlops-community.myshopify.com/ // Related Links Software Engineering for Data Scientists book by Catherine Nelson: https://learning.oreilly.com/library/view/software-engineering-for/9781098136192/ https://www.amazon.com/Software-Engineering-Data-Scientists-Notebooks/dp/1098136209 --------------- ✌️Connect With Us ✌️ ------------- Join our slack community: https://go.mlops.community/slack Follow us on Twitter: @mlopscommunity Sign up for the next meetup: https://go.mlops.community/register Catch all episodes, blogs, newsletters, and more: https://mlops.community/ Connect with Demetrios on LinkedIn: https://www.linkedin.com/in/dpbrinkm/ Connect with Catherine on LinkedIn: https://www.linkedin.com/in/catherinenelson1/ Timestamps: [00:00] Catherine's preferred coffee [00:15] Takeaways [02:38] Meeting magic: Embracing serenity [06:23] The Software Engineering for Data Scientists book [10:41] Exploring ideas rapidly [12:52] Bridging Data Science gaps [16:17] Data poisoning concerns [18:26] Transitioning from a data scientist to a machine learning engineer [21:53] Rapid Prototyping vs Thorough Development [23:45] Data scientists take ownership [25:53] Data scientists' role balance [30:30] Understanding system design process [36:00] Data scientists and Kubernetes [41:33 - 43:03] LatticeFlow AI Ad [43:05] The Future of Data Science [45:09] Data scientists analyzing models [46:46] Tools gaps in prompt tracking [50:44] Learnings from writing the book
Often, your company's IT department is most visible in its tactical role — helping employees use technology to get their jobs done. But it is IT's strategic role that directly affects how well your organization uses technology to support your business goals. IT strategists look forward, addressing questions like: What's next? How can new technology help our business? And how can it improve the daily lives of employees?In this episode of the SAP Concur Conversations podcast, Jeanne Dion, Vice President of the Value Experience team at SAP Concur, chats with Joaquín Buscarons, IT enterprise architect at ESTEVE, about the strategic role of IT in enhancing Travel & Expense (T&E) management. Together, they explore how IT's strategic vision integrates emerging technologies like AI and cloud computing into T&E systems, boosting efficiency and compliance. They discuss the importance of choosing technologies that align with a company's growth strategy and how the right IT strategy can support transformation and expansion goals, and enhance efficiency, safety, and performance while being scalable. Hosted on Acast. See acast.com/privacy for more information.
Planning and executing mergers, acquisitions, and divestitures can present a business with a big opportunity to explore new markets or technologies, but they also expose the business to a wide range of challenges. Plagued with nuance, it's hard to foresee all potential problems until you start diving into the details of a deal. But that doesn't mean there aren't ways to prepare to ensure everyone involved comes out on the other side with systems, processes, and a culture that's even better than how they started. In this podcast, Jeanne Dion, Vice President of the Value Experience team at SAP Concur, sits down with Oren Geshuri, T&E Practice Leader at Deloitte, and Rick Aviles, M&A Practice Partner at Deloitte, about the keys to a successful merger, acquisition, or divestiture. Together, they explore the intricate details and critical factors that contribute to the success of mergers, acquisitions, and divestitures. From understanding the nuanced differences between these business transitions to emphasizing the importance of culture, communication, and strategic planning, this episode provides valuable insights for businesses looking to navigate the complexities of M&As and divestitures. Hosted on Acast. See acast.com/privacy for more information.
Barry Padgett, CEO of Amperity, is a seasoned executive with a proven track record in leading innovative companies like Stripe and SAP Concur. His genius lies in driving transformative business strategies and creating new categories in the customer data unification space. Barry's focus on better data, better results exemplifies his commitment to delivering audacious economic value while staying true to a distinctive purpose. You'll hear Lindsay and Barry discuss: Importance of having a North Star: Having a clear guiding principle, like "better data, better results," helps in making trade-offs, prioritizing tasks, and aligning the team towards a common goal. Building for durability: Companies aiming for long-term success focus on creating enduring customer relationships, employee experiences, and shareholder value, guided by a strong North Star. Emotional quotient in business: Incorporating emotional elements in products or services, like creating delightful experiences for customers, can enhance brand loyalty and drive long-term success. Leader-dependent approach: The leader's vision and values play a crucial role in shaping the company's direction, culture, and customer-centric focus, regardless of the industry or vertical. Balancing short-term and long-term goals: Leaders need to balance short-term demands with a long-term vision to ensure sustainable growth, customer satisfaction, and employee engagement. Personal preferences and professional choices: Leaders can have personal preferences, like reading nonfiction books, while professionally focusing on customer-centric strategies, durability, and emotional connections. Utilizing data for customer experiences: Leveraging customer data to create personalized, seamless experiences, like empowering customer service reps with comprehensive customer insights, can drive customer satisfaction and loyalty. Resources Barry Padgett on LinkedIn | Amperity
Face-to-face meetings have regained prominence in today's workplace, and with this resurgence comes a growing demand for efficient event management solutions. But while companies are increasingly organizing multiday in-person gatherings to foster collaboration and connection among employees, many are still manually managing the process. Relying on manual management of internal meetings and travel logistics instead of an automated solution can prove cumbersome and costly, burdening organizations with unnecessary complexities. Join Jeanne Dion, Vice President of the Value Experience team at SAP Concur, and Alisa de Gaspe Beaubien, cofounder and CEO of Groupize, as they explore the intersection of internal meetings, travel management, and technology. Together, they discuss the rising popularity of internal company meetings, the impact on travel, and the pivotal role that technology plays in simplifying the process. From identifying potential cost savings to gaining visibility into spend, Jeanne and Alisa share insights into how automated event management solutions can revolutionize internal meeting planning. Listen in to learn how the right technology can help organizations save both time and money and streamline travel management, enhance productivity, and optimize the face-to-face meeting experience. Hosted on Acast. See acast.com/privacy for more information.
At the age of 20, Emma found a passion for sales and customer success. With more than 25 years in the technology sector, working for household names such as Sun Microsystems, BMC Software, SAP Concur & Ping Identity, Emma has extensive technology go-to-market experience in multiple geographies. In 2019, Emma founded inspir'em, a sales consultancy, training, and coaching business, helping sales teams and leaders unlock their full potential. One of the only female-led sales and training consultancies, the team has partnered with organisations such as SalesForce, ServiceNow, Redgate Software, and Phoenix51 to provide bespoke project services, such as go-to-market strategies, coaching and mentoring, fractional CRO, sales audits, MEDDIC/MEDDPICC training, and recruiting strategies. Attributing her career success to her expertly cultivated network, within her 2022 book The Personal Board of You Inc Emma draws from personal experiences to provide real-life, practical guidance to help individuals accelerate their growth by investing in their own network, what she dubs her “Personal Board”. PersonalJoin the community at: instagram.com/leadershipisfemale instagram.com/emilyjaenson https://www.linkedin.com/in/emilyjaenson/ https://www.linkedin.com/company/leadership-is-female-podcast/?viewAsMember=true --- Support this podcast: https://podcasters.spotify.com/pod/show/leadershipisfemale/support
In this episode of Enterprising Insights, The Futurum Group's Enterprise Applications Research Director Keith Kirkpatrick discusses several new generative AI-focused product announcements and enhancements focused on contact centers and service applications, including those from Five9, Salesforce, ServiceNow, and SAP Concur. He then closes out the show with the Rant or Rave segment, where he picks one item in the enterprise software market, and either champions or criticizes it.
Technologies, such as artificial intelligence (AI), can be powerful anti-fraud tools. So can clear policies and rules. But the savviest organizations also recognize the crucial role that people play in the anti-fraud equation. That's because “fraud is a human problem. It's not an accounting or a financial or a transactional problem,” says Andi McNeal, the Vice President of Education at the Association of Certified Fraud Examiners (ACFE). In fact, in her experience, an ethical and compliant corporate culture “may be the most critical component of an entire anti-fraud program.” In this episode of the SAP Concur Conversations podcast, Andi joins Jeanne Dion, Vice President of the Value Experience team at SAP Concur, to discuss how to protect your organization from fraud. Together, they explain how cutting-edge technologies like artificial intelligence (AI) and robust policies serve as formidable defenses, and underscore that the true linchpin in fraud prevention is an ethical corporate culture built on trust. Listen in for research-backed strategies for safeguarding your organization against fraud. Hosted on Acast. See acast.com/privacy for more information.
Marketing is like magic.It takes the right words in the right tone to cast a spell on your audience. That's what we're talking about today with the help of our special guest, Kendra Walters, Director of Content Strategy at SAP Concur. Together, we're chatting about marketing lessons from Harry Potter, including having a ‘red thread' tying your content to your storyline, creating a repeatable structure for your content, and creating a mystery worth solving.About our guest, Kendra WaltersKendra Walters is Director of Content Strategy at SAP Concur. Here, she leads the content strategy for Enterprise Americas developing compelling, unique, and engaging content that drives awareness for the company's world-leading travel and expense solutions. She has been with the company over 11 years and built the center of excellence for content strategy in 2015 where she has developed and grown a team of talented marketers who have brought home several awards including two Killer Content Awards. Kendra's multi-faceted marketing background spanning over 15 years in tech, medical, and financial services allows her to relate to a multitude of audiences and put the customer at the center. She has a breadth of knowledge in B2B content strategy, development, lifecycle, and optimization as well as demand generation, GTM strategy, and field marketing. Also a trained graphic designer and writer with a passion for storytelling, she strives to bring a unique voice to each piece of content and campaign put into market.About SAP ConcurSAP Concur is the world's leading brand for integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. The highly-rated SAP Concur mobile app guides employees through business trips, charges are directly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to analyze transactions, businesses can see what they're spending, improve compliance, and avoid possible blind spots in the budget. SAP Concur solutions help eliminate yesterday's tedious tasks, make today's work easier, and support businesses to run at their best.About Harry PotterHarry Potter is a story about an orphan boy named Harry Potter who finds out he's a wizard. The story follows Harry and his closest friends, Hermione Granger and Ron Weasley, through each school year at Hogwarts School of Wizardry. It started as a series of 7 books by author J.K. Rowling, the first being Harry Potter and the Philosopher's Stone, which was released in 1997.What B2B Companies Can Learn From Harry Potter:Have a ‘red thread' that connects your content to your storyline. Tell your audience a continuous story. Make connections between pieces of content for a sense of cohesiveness. Kendra says, “Don't just do ‘random acts of marketing.' Use that red thread to carry through, from the top of the funnel when someone is seeking you out in SEO, all the way to the bottom when you close, and even through renewals.” She adds, “Look at your storytelling like a seven chapter or a seven part book with multiple subplots.”Create a repeatable structure for your content. It makes your job easier, and creates a familiar blueprint your audience will recognize. Ian says that with each Harry Potter book, “There's that structure. You know each book is a school year.” And we can apply that to marketing, he says, in that “You need to have sign posts for your audience so that they know exactly what they're getting into.” Kendra adds, “There's a formulaic structure to the books. Layered on top of all of these subplots and plots and characters. And so, I think having that formula to your campaigns or your content is a great way to think about it.”Create a mystery worth solving. B2B marketing doesn't make you think analytically or engage your problem solving skills. But it should. Make your audience think, analyze, question the ideas in your content to engage them more deeply in your brand. Ian says, “Most B2B marketing or content is literally just telling you what the thing is, right? It's not creating any controversy. It's not creating multiple points of view. It's not debating things that could happen. In B2B marketing, you need to create stuff that people can disagree about.”Quotes*”We talk about this idea of human to human marketing, B2B people are still people and you're still buying from a human but we have the least human marketing possible. We have the least human content possible.” - Ian Faison*”A lot of time we write content that's for us and not for our customers or our audience. And so use words that mean something to them, not just mean something to you. What questions are they actually asking when they're searching for something in SEO? And is the content answering those questions?” - Kendra Walters*”Building that context to know when to use what type of content at what point in the funnel is something that can give you a lot more information than just like, ‘Oh, how many people looked at my webpage?'” - Kendra WaltersTime Stamps[0:55] Meet Kendra Walters, Director of Content Strategy at SAP Concur[4:02] The Enchantment of Storytelling: Harry Potter's Impact and Creation[11:51] Masterful Storytelling: Plotting, Pacing, and Character Development in Harry Potter[20:18] Translating Magic into Marketing: Key Takeaways from Harry Potter for B2B Marketers[26:17] Diving Deep into Harry Potter Fandom[27:40] Creating Raving Fans: The Harry Potter Effect[28:05] The Mystery and Engagement in Storytelling[29:04] B2B Marketing Insights from Harry Potter[30:21] Emotional Takeaways and the Power of Choices[31:44] Relatability and Human Elements in B2B Marketing[36:31] Content Strategy and Audience Engagement[38:33] The Impact of Content Marketing and Measuring ROI[41:58] Campaign Success Stories and Advice for Content Strategists[46:57] Concluding Thoughts on Harry Potter and Content MarketingLinksWatch Harry Potter and the Sorcerer's StoneRead Harry Potter and the Sorcerer's StoneListen to SAP Concur ConversationsConnect with Kendra on LinkedInLearn more about SAP ConcurAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both non-fiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Senior Producer). Remarkable was produced this week by Meredith Gooderham, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.
“How do I make them significant in a business that we only contribute 3 or 4 percent of the revenue? Well, we have the ability to try new things, because if it doesn't work, I'm not going to pull down the whole company.” This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous CEO guests, where you get a 5 to 10 minute snapshot from their full episode. This episode features the Managing Director of SAP Concur ANZ, Fabian Calle. His full episode is titled Being agile in a large corporate, leading as an introvert, and the career skills obtained from martial arts. You can find the full audio and show notes here:
“A manager once told me to stop trying to be so perfect; instead, get it 80% right, and we'll work out the rest, because otherwise you'll never do anything.” In this episode of The Inner Chief podcast, I speak to the Managing Director of SAP Concur ANZ, Fabian Calle, on being agile in a large corporate, leading as an introvert, and the career skills obtained from martial arts.
Welcome to What's Up in Business Travel for Week 51 & 52 of 2023. This is a weekly podcast from BusinessTravel360, where we update you on what's up this week in the world of business travel. This podcast is great for those who need to know what's happening all in less than 15 minutes.Topics covered during this podcast -TSA sees huge crowds during the holidaysBoeing warns airlines about 737 MAXFAA funding extended through March 2024Annual US Car Rental Revenue exceeds $38BSpaceX sets new rocket recordDOT fines Southwest $140MAirbnb to pay a $10M fineE-Scooter company Bird files for Chapter 11Ryanair & SAP Concur launch distribution dealFinnair adopts AviosMexicana returnsTSA PreCheck adds four airlinesAlaska raises checked bag ratesKenya removes visas for entryTurkey grants visa exemptionIndiGo becomes first Indian airline to 100MTune in every Monday morning to get your weekly update. We hope you will make this a regular part of your week and listen in while you on the move or sitting back and sipping your coffee.You can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
As organizations amplify their travel initiatives, a pressing need arises to redefine employee health support beyond conventional wellness programs. This imperative particularly targets the distinctive health challenges faced by business travelers.By exploring innovative avenues, organizations are uncovering evidence-based strategies to confront this multifaceted issue. From fortifying workforce resilience to reengineering core business processes and modernizing travel policies, these strategies not only alleviate employee stress but also yield tangible benefits by enhancing satisfaction and bolstering the bottom line.In this episode of the SAP Concur Conversations podcast, Dr. Myles Druckman, Senior Vice President and Global Medical Director for International SOS — and a leading expert in international employee and traveler health management — joins Jeanne Dion, Vice President of the Value Experience Team at SAP Concur, to explore the not-so-perfect storm of overwhelm today's business travelers face. Together, they delve into the ways organizations can proactively cultivate a robust culture of health tailored to meet the unique needs of travelers and share strategies for navigating the complex landscape of employee well-being in an era of global business travel. Hosted on Acast. See acast.com/privacy for more information.
Today's guest has over two decades of experience in leading marketing and sales teams for some of the world's most innovative technology companies such as Microsoft, F5, and SAP Concur. David Alexander is the Chief Marketing Officer of Everbridge and Executive Professor and Head of Industry Insights at Texas A&M University. David joins Host Chris The post Dominate your digital transformation with David Alexander appeared first on WebMechanix.
Damos início ao primeiro episódio da segunda temporada desta série, em que vamos abordar diversos tópicos sobre a sua caminhada profissional, a importância da diversidade e inclusão dentro da SAP com foco em diferentes gerações. Neste episódio temos as convidadas especiais Adriana Aroulho, Presidente da SAP Brasil, pertencente da geração Z, Mariangela Ítala, Customer Engagement Support, da geração Baby Bommer, Rafaela Mendonça, SAP Concur Global Partner Marketing, pertencente da geração Z, mediadas pela Ana Oshiro, Sr. Solution Advisor de SAP Concur, da geração Y. Venha conferir o que as convidadas compartilham de suas visões sobre a riqueza da diversidade de gerações, e como devemos extrair o melhor de cada uma delas e ao mesmo tempo, respeitar suas visões, propósitos e a importância que cada geração dá sobre cada tema, conseguindo ao final um ambiente colaborativo, criativo e de grande aprendizado mútuo.
The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch
Doug Adamic is the CRO @ Brex and leads the company's revenue and growth strategy. Prior to Brex, Doug was most recently the Chief Revenue Officer at SAP Concur, a provider of travel spend management solutions and services. During his 16-year tenure oversaw an organization of 600+ employees. He was responsible for all aspects of revenue, generating go-to-market strategies and departments. Prior to SAP Concur, he had a five-year tenure as an Enterprise Sales Manager for Kronos, Inc. In Today's Episode with Doug Adamic We Discuss: 1. Entry into Sales: Does Doug believe that love of sales is innate or can be learned? When did he discover his love? What does Doug know now about sales he wish he had known when he started? What are 1-2 of his biggest takeaways from leading 600+ people at SAP? 2. Discovery, Pipeline and Qualification: What are the three core reasons why companies buy software today? How do the best sales teams use those needs to get deals done fast? What does great sales discovery mean today? Why do you have to make customers feel uncomfortable to understand their true needs? What are the biggest mistakes sales teams make when asking questions, determining customer pain, willingness to pay etc etc? Why does Doug believe that everyone in the company is responsible for demand creation? What are the core pillars to success in qualification? Where do so many go wrong? 3. Getting Deals Done: Why does Doug disagree that now is the hardest time to be selling? Are companies buying new software today? What is the secret to opening up organizations that say they are not open for buying new software? How can sales teams create multiple champions in a prospect? How can they determine who is really a buyer vs who is an influencer in a prospect? What are the biggest tactics that can be used to reduce sales cycles and create urgency in a sales process? 4. Discounting, Trust and Deal Reviews: What is a good reason to lose a deal? What is a bad reason to lose a deal? How does Doug and Brex conduct deal reviews? What makes a good vs a bad deal review? What is the fastest way to lose trust either with prospects or with customers? Why does Doug believe discounting is BS and should not be used?
Not a day goes by when we don't hear something about artificial intelligence (AI). From deploying generative AI in the newsroom to using AI to help improve sustainability, there is no shortage of energy and buzz around the emerging technology. When we come to think of it, AI is, and has been, all around us. From the moment we pick up our smartphone and authenticate via thumbprint or facial recognition, check our emails and news feeds, to navigating traffic and boarding, our day-to-day experience is already greatly shaped by AI. In this episode of One Vision, Theo chats with Tim Lebel, VP and Head of Spend Products at SAP Concur, on how organizations can drive towards a data-driven and intelligent future in spend management with AI.
Not a day goes by when we don't hear something about artificial intelligence (AI). From deploying generative AI in the newsroom to using AI to help improve sustainability, there is no shortage of energy and buzz around the emerging technology. When we come to think of it, AI is, and has been, all around us. From the moment we pick up our smartphone and authenticate via thumbprint or facial recognition, check our emails and news feeds, to navigating traffic and boarding, our day-to-day experience is already greatly shaped by AI. In this episode of One Vision, Theo chats with Tim Lebel, VP and Head of Spend Products at SAP Concur, on how organizations can drive towards a data-driven and intelligent future in spend management with AI. Hosted on Acast. See acast.com/privacy for more information.
Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with real audience members. You can join the live recording session by visiting BusinessTravel360.com and registering for the next event.Your Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include -BCD Travel announced a management tool for unprofiled travellers.SAP Concur was in the news twice:- An "overhauled" version is coming in Q4 via Sabre.- Travelport will integrate with them "in 2024"Is there a new airline coming out of Texas?Global business travel spending will surpass pre-Covid levels by next year, according to a report by GBTA | Global Business Travel AssociationASTA - American Society of Travel Advisors filed a request with the US Department of Transport against American Airlines to "restore all its content to the EDIFACT distribution channel".Los Angeles International Airport - LAX bans the sale of plastic water bottles.Will Horton does an excellent summary of Australia's foreign carrier policy and the negative impact it's been having for consumers. Investment news:- Mondee aquires Skypass Travel for $15M.- Booking.com's purchase of Etraveli Group continues to face challenges and they are doing some interesting moves to try and satisfy the EU regulators.Space News & Extra Stories.You can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
Ever wondered if it is possible to transform a disheartened team into a high-performing, harmonious unit? Join us as we navigate a remarkable journey with Wayne Beringer, the mastermind behind an astounding change at Boeing, where he raised employee satisfaction from a mere 52% to an impressive 90% in just five years. Wayne, with his diverse background in fields like marketing and PR, offers a holistic view on leadership that goes beyond mere job roles.Wayne's story draws a parallel between his awe-inspiring experience of scaling Mount Kilimanjaro and his corporate journey of leading a large team at Boeing to its zenith. The same principles he used to confront and conquer his fears on the formidable mountain, he applied to transform a discontented team into a satisfied and high-performing one. His leadership style, a blend of balance and integrity, has been instrumental in creating a fulfilling workspace and enhancing the performance of his team.Not just limited to his corporate leadership, Wayne compares the process of corporate transformation to climbing Mount Kilimanjaro. He emphasizes the importance of understanding the 'North Star' of your organization and hiring the best talent to fulfill it. Wayne's insightful narrative seamlessly weaves the lessons from his mountain climbing adventure into his corporate journey, providing valuable insights into leading a team towards greatness. Tune in to get inspired and learn how you too can navigate challenging leadership landscapes.Jaro's mission is to improve creative workplaces.And Wayne's team of corporate leadership and transformation guides has helpedimprove leaders and creative processes, optimize cost models, and rebuild stagnantcultures into more fulfilled, mission-driven ones—for companies like Boeing, Hasbro,UKG, UW Medicine, SAP/Concur, CU Boulder, and more.Wayne knows in-house, as previous to Jaro, Wayne was the Director of Creative &Brand at Boeing – where he led one of the industry's most challenging and mostsuccessful cultural transformations. When Wayne began in 2013, employeesatisfaction was 55% and plummeting. When Wayne left in 2020, 88% of employeessurveyed indicated that they trusted, felt challenged and were fulfilled by their workon the team.Wayne also has taught at the University of Washington and long ago, ran PR firmsand ad agencies. Wayne gives back by actively supporting organizations such as BigBrothers Big Sisters, Make-A-Wish Foundation and more. He has run a marathonand climbed Africa's Mount Kilimanjaro – after which he named his company.Support the showThanks for listening! If you enjoyed this episode, please support us on Patreon. For more leadership tools, check out the free workbooks at KylaCofer.com/freestuff. Book Kyla to speak at your event here, or to connect further, reach out to Kyla on LinkedIn and Instagram.All transcripts are created with Descript, an amazing transcript creation and editing tool. Check it out for yourself!Leadership School Production:Produced by Kyla CoferEdited by Neel Panji @ PodLeaF ProductionsAssistant Production Alaina Hulette
Can you imagine saying goodbye to confusing spreadsheets and emails that track partner relationships and sales?Imagine the possibility of your team instantly identifying sales opportunities in your partners' networks? Cassandra Gholston, CEO of PartnerTap, joined me on the podcast to share her journey building a data sharing application that allows companies to leverage the strengths of their partners and expand their reach into new markets. She also shares how she overcame startup challenges in implementation and marketing and built a thriving revenue team.Cassandra recounted those early days saying, "We started to understand the difference between mercenary sales and missionary sales. And this was missionary sales."Chapters05:36 Referral selling is important.22:29 CEOs can train sales teams to properly prepare and bring them in at the right time for customers or prospects.23:03 CEOs should be involved in sales to show they care about their customers.24:44 Cassandra started Fempire to bring powerful women together and promote women leaders.28:06 Outdated sales strategies like cold calling and spamming on LinkedIn are not effective.31:29 CEOs can feel like they're on an island by themselves, but the podcast and networking can help.33:47 Co-selling is a big deal, and every company is looking to do it.34:44 Customer success is important for high user adoption and making customers successful.35:46 Ongoing customer success is necessary for customer renewals and growth.39:48 Tenured customer success teams are important for success in a down market.About Guest Cassandra is a customer and partner-obsessed CEO who has been driving revenue with and for partners her whole career.As an enterprise software sales rep, she knew her secret to success was working with partners. Helping partners get into new accounts, leveraging her relationships to accelerate partner deals, and sharing insights helped her build a web of trusted partnerships around her accounts. This approach propelled her to the #1 enterprise sales rep spot three years in a row.At the height of her enterprise sales career, and with two young kids at home, Cassandra had an epiphany for a new software product that would help every B2B sales rep save time, sell more, and crush their quota with partners. She quit her job, co-founded PartnerTap, and built the industry's first ecosystem sales platform. Today PartnerTap is the leading partner ecosystem platform empowering channel, partner and sales teams at HPE, Lumen, Genesys, ADP and SAP Concur to share data and co-sell with partners.About CompanyPartner Tap is a data sharing application that allows secure sharing of CRM data between companies, automating account mapping and pipeline sharing. The platform helps companies identify new logos to target and where they have existing customers or inroads. The company works with all large CRMs and even some smaller ones, and has been successful, working with some of the largest companies such as HP, ADP, and SAP.Social Linkshttps://partnertap.com/https://www.linkedin.com/in/cassandragholston/Fempire | We're on a mission to activate and grow women's power at every level of society. (fempireecosystem.com)You can learn more about and connect with Alice Heiman in the links below.Website: https://AliceHeiman.comConnect with Alice on LinkedIn
We've interviewed some legendary CIOs including Mark Settle from Okta (a repeat guest), Reza Nazeman from SAP Concur, and, more recently, Carter Busse from Workato.We're joined by another unicorn CIO today, Karl Mosgofian. Karl has helped grow Gainsight to more than $200M ARR and 1,200 employees. He has been leading the IT organization for nearly six years after having spent time at Harmonic, Apple, and Cadence Design.Thanks to friend of the podcast Carter Busse for the intro to Karl.Listen and learn...How Karl's role has changed since he joined Gainsight as a startup six years agoWhy it's hard for CIOs to "just keep the lights on"How Karl navigates the duel role of enabling the business to innovate with technology while making sure teams stay focused on solving business problemsHow Karl formulated the Gainsight employee ChatGPT policyWhy ChatGPT won't replace the help deskKarl's advice to vendors embedding AI in their productsHow Karl partners with his CISO and legal team to establish policies for LLM usageHow Gainsight is using AI internally to improve productivityAll about the quirky culture at GainsightReferences in this episode...Mark Settle on AI and the Future of WorkCarter Busse on AI and the Future of WorkReza Nazeman on AI and the Future of WorkLegendary Gainsight videos on YouTube