Podcasts about apple store app

Diogo Rau is Executive Vice President and Chief Information and Digital Officer of Eli Lilly and Company ( https://www.lilly.com/leadership/executive-committee/diogo-rau ) where he leads Lilly's information technology, cybersecurity, digital health, and advanced analytics and data science functions. Mr. Rau also serves as Chair of PrescriberPoint ( https://prescriberpoint.com/ ), a digital marketplace, which Lilly was a seed investor in, where healthcare providers can find all of the resources and support they need in one place to get their patients on therapy, for any medication approved by the U.S. Food and Drug Administration or approved for over-the-counter use. Mr. Rau joined Lilly in May 2021. Prior to joining Lilly, he led information technology for retail and online stores at Apple, Inc. During his 10 years at Apple, he led the development and implementation of the technology supporting the Apple Online Store and Apple retail stores, including the e-commerce platform, mobile point of sale, the Apple Store App and systems used by store team members. Prior to joining Apple, Mr. Rau was a partner with McKinsey & Company, where he led the North America IT organization and governance practice. Mr. Rau began his career as a consultant at A.T. Kearney and later founded GiftGateway, a software company that brought rewards and recognition online. Mr. Rau graduated from Stanford University with a bachelors degree in computer science and a masters degree in industrial engineering and engineering management. Support the show

- Communications Safety in Messages Expanding to Six More Countries - Apple's Apple Store App in the App Store Gets an Apropos Update - Apple Maps Adds Cycling Directions and Three “Detailed” City Views in Germany - Apple Support Visit Prompts “Invalid URL” Error for Some Users - Apple TV+ Animated Short Wins a BAFTA - Original MIB iPhone Sells at Auction for $63K - Sponsored by SimpliSafe - Get a free indoor security camera plus 20% off with Interactive Monitoring at SimpliSafe.com/macosken - Looking for The Mac Observer's Daily Observations Podcast? Put this link in your podcatcher of choice: https://www.macobserver.com/rss/dailyobservations_mp3.xml  - Power what we do next for as little as $1 a month. Join the Mac OS Ken Test Kitchen at Patreon at Patreon.com/macosken - Send me an email: info@macosken.com or call (716)780-4080!

- 2023-Gerüchte: Außer Headset nichts zu sehen? - Apples Erfolgs-Abo: 900 Millionen zahlende Kunden - Heute vor 18 Jahren (2005): Apple Mac mini vorgestellt - Digitales Erzählen: Apple lässt KI Hörbücher sprechen - Apfelstücke: Maps Business, Apple TV Trailer, Funk-Chips erst 2025 - Umfrage der Woche - Zuschriften unserer Hörer === Anzeige / Sponsorenhinweis === Immun gegen Cyber-Viren: NordVPN hat die Lösung! https://NordVPN.com/apfelfunk - Sichere dir einen großen Rabatt auf 2 Jahre starke NordVPN-Sicherheit und erhalte die Bedrohungsschutz-Funktion GRATIS obendrauf – das Top-Feature blockiert Viren, Werbung, Tracker und mehr. === Anzeige / Sponsorenhinweis Ende === Links zur Sendung: - Bloomberg: Was Apple angeblich für 2023 plant - https://www.bloomberg.com/news/newsletters/2023-01-08/when-will-apple-launch-the-reality-pro-mixed-reality-headset-apple-2023-devices-lcnfzkc7 - Mac & i: Mac Pro angeblich mit neuer Technik im alten Gewand - https://www.heise.de/news/Mac-Pro-Apples-Spitzenmodell-angeblich-mit-neuer-Technik-im-alten-Gewand-7453404.html - Mac & i: Apple-Store-App soll Augmented-Reality-Funktionen bekommen - https://www.heise.de/news/Apple-Store-App-soll-Augmented-Reality-Funktionen-bekommen-7452518.html - Mac & i: Mehr als 900 Millionen zahlende Abonnenten nutzen Apples Dienste - https://www.heise.de/news/Apple-zieht-Bilanz-Mehr-als-900-Millionen-zahlende-Abonnenten-nutzen-Dienste-7454931.html - Mac & i: Apple muss milliardenschweres Dienstegeschäft umbauen - https://www.heise.de/news/Manager-Abgang-Apple-muss-milliardenschweres-Dienstegeschaeft-umbauen-7453564.html - Mac & i: Erstmals Hörbücher von digitalen Erzählern im Bücher-Store - https://www.heise.de/news/Apple-in-KI-Stimmung-Erstmals-Hoerbuecher-von-digitalen-Erzaehlern-im-Buecher-Store-7450041.html - Mac & i: Gewerbetreibende können mit neuem Tool Karteneintrag gestalten - https://www.heise.de/news/Apple-Maps-Gewerbetreibende-koennen-mit-neuem-Tool-Karteneintrag-gestalten-7456291.html - Mac & i: Nutzer genervt von UI-Änderung in tvOS - https://www.heise.de/news/tvOS-16-2-Nutzer-genervt-von-UI-Aenderung-7454538.html - Mac & i: Apple plant Funktechnik mit 5G-Modem, WLAN, Bluetooth für 2024 oder 2025 - https://www.heise.de/news/Eigene-5G-Modems-und-Funkchips-Nun-bei-Apple-2024-oder-2025-geplant-7452663.html

Listen to a recap of the top stories of the day from 9to5Mac. 9to5Mac Daily is available on iTunes and Apple's Podcasts app, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Sponsored by Direct Mail: Create and send great looking email newsletters with Direct Mail, an easy to use email marketing app for the Mac. Get started for free and save 10% when you sign up for any pricing plan. New episodes of 9to5Mac Daily are recorded every weekday. Subscribe to our podcast in iTunes/Apple Podcast or your favorite podcast player to guarantee new episodes are delivered as soon as they're available. Stories discussed in this episode:   Apple Store app for iOS makes it easier to save items with new 'lists' feature, more Apple Music closes deal with Tencent Music, now features new catalog of Chinese songs USB-C iPhone sold on eBay for $86k after hitting six figures [U] Enjoy the podcast?: Shop Apple at Amazon to support 9to5Mac Daily! Follow Chance: Twitter: @ChanceHMiller Listen & Subscribe: Apple Podcasts Overcast RSS Stitcher TuneIn Google Play Share your thoughts! Drop us a line at happyhour@9to5mac.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Watch the videohttps://youtu.be/KTKCk8ZpXxkIn the News blog post for September 17, 2021:https://www.iphonejd.com/iphone_jd/2021/09/in-the-news595.html Lucky iThirteenHow Do Ya Like My mini Now?Apple Event Grab Bag - Everything Else They Announced…BONUS #1: Rest in Peace Sir Clive SinclairBONUS #2: iNewspaper - It's HappeningBONUS #3: WARNING: Mounted iPhones and Motorcycles Don't Mix!Brett's iOS 15 Upgrade TipJeff's Apple Store TipFrom Jeff: Why lawyers will love the iPhone 13  The New iPhone 13 Lineup: The MacStories OverviewFrom Jeff: Why lawyers will love the iPad mini (6th generation) Apple Updates the iPad mini and 10.2” iPadComment: The star of yesterday's Apple event was the new iPad mini Apple announces new MagSafe Wallet for iPhone 12/iPhone 13 with Find My integrationApple Fitness Plus is getting Group Workouts and PilatesHome computing pioneer Sir Clive Sinclair dies aged 81 Apple warns: Don't mount your iPhone on a motorcycle   Brett's iOS 15 Upgrade Tip: Apple will be releasing iOS 15 & iPadOS 15 on Monday, September 20 so here's how you can check to see if you can upgrade your device. First, go to Settings - General - About to find the Model NAME and Model NUMBER of your iPhone or iPad (https://support.apple.com/en-us/HT208200). Next you can scroll to the bottom of this page https://www.apple.com/ios/ios-15/ to see if your iPhone is eligible, or scroll to the bottom of this page https://www.apple.com/ipados/ipados-15/ to see if your iPad is eligible. Jeff's Apple Store Tip: In my experience, the best way to order an Apple product directly from Apple. And it was better than ever this year because you could prepare your iPhone pre-order in the app so that everything was ready to go when Apple started officially taking pre-orders at 5am Pacific / 8am Eastern. The best experience is with the Apple Store App for iPhone: https://apps.apple.com/us/app/apple-store/id375380948 Brett Burney from http://www.appsinlaw.com Jeff Richardson from http://www.iphonejd.com   

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The latest In Touch With iOS with Dave he is joined by Guest Guy Serle. Apple Lossless is here and it doesn’t with Apple Airpods or HomePods. iOS 14.6 RC 2 and iOS 14.7 Beta is out we discuss. You can already hack a AirTag, the new iPad Pro is shipping to everyone and Dave will receive his 11” model. We also talk about How to manage your iPhone and iPad storage on the device as well as managing iCloud. The show notes are at InTouchwithiOS.com 
Direct Link to Audio News It's already possible to hack an AirTag AirTags Work as an NFC Trigger for Apple Shortcuts New 'Beats Studio Buds' Revealed in iOS and tvOS 14.6 Microsoft Teams now available to friends and family Apple Store App on iPad Gets Redesign New 12.9-inch iPad Pro 'Works Perfect' With Previous Generation Magic Keyboard, But Fit is a 'Little Bit Snug' Apple Rolling Out Fix for Greyed Out App Tracking Transparency Toggle Apple Music app repeatedly crashing for CarPlay users running iOS 14.5.1 Apple announces a slew of accessibility updates Topics Beta this week. iOS 14.6 RC and iOS 14.7 Beta 1 were released.   Apple Seeds iOS and iPadOS 14.6 Release Candidate to Developers Apple Seeds tvOS 14.6 Release Candidate to Developers Apple Seeds watchOS 7.5 Release Candidate to Developers iOS 14.7 beta lets you set timers on HomePod using Home app  Apple Releases First Betas of iOS 14.7, iPadOS 14.7, tvOS 14.7, watchOS 7.6 and macOS Big Sur 11.5 to Developers iPad Pros have shipped and they are receiving rave reviews. Dave should receive his next week and we discuss what we use are iPads for and is it worth upgrading. Apple Music with Lossless support, Spacial audio, and Dolby Atmos was announced this week. We discuss why the Apple Airpods, Pro, and Mac don’t work witt this and is this really a big deal. The links below review some of what was discussed. Apple Music Gaining Spatial Audio and Lossless Audio in iOS 14.6,  Not All Tracks Supported at Launch   Apple Music Launching Spatial Audio With Dolby Atmos and Lossless Audio in June at No Extra Cost   AirPods, AirPods Max and AirPods Pro Don't Support Apple Music Lossless Audio  Apple Music Lossless: What Devices are Supported? HomePod Will Support Spatial Audio for Apple Music, But Not Lossless Audio AirPods Max Won't Directly Support Lossless Apple Music Over Lightning How to listen to Apple Music Lossless, Hi-Res Lossless, Dolby Atmos Tips How to Reduce Your iCloud Backup Data Size on iPhone / iPad How to Free Up Storage Space on iPhone and iPad Apps Award-Winning iPhone Camera App Halide Expands to iPad With New 'Pro View' Camo  Luma Fusion  Our Host Your Host Dave Ginsburg  is an IT Professional With over 22 years experience working with Mac and Windows as well as iOS devices. He is also President of The Suburban Chicago Apple Users Group
 About our Guest Guy Serle Is the host of the MyMac Podcast. Email: guy@mymac.com Twitter: @MacParrot or VertShark Podcasts: MyMac Podcast http://mymac.com ,  Mac to the Future GO! Podcast

Kim Kilpatrick gives us a thorough overview of the Apple Store application. She discusses uber eats as well as some of the recent changes in the application. Nolan jenikov gives a quick overview of uber eats newist  option, grocery delivery.

- Was auf die Ohren: Kommen die AirPods Studio? - Hochfrequent: Was kann die iPhone 12-Reihe? - Heiß auf Apple Store? Datenschutzdebatte über Fiebermessen - Feed-Verwirrung: Das App Review und die RSS-Feeds - Apfelstücke: Großes Logic Pro X-Update und Apple Store App im Dark Mode - Umfrage der Woche - Zuschriften unserer Hörer Links zur Sendung: - Apfelfunk am Hörer - https://www.apfelfunk.com/liveshow - App Store: Funkgerät - https://apps.apple.com/de/app/funkger%C3%A4t/id1226983922#?platform=appleTV - 9to5Mac: Plant Apple Kopfhörer namens AirPods Studio? - https://9to5mac.com/2020/05/11/airpods-studio-features-exclusive/ - 9to5Mac: Gerüchte über das iPhone 12 - https://9to5mac.com/2020/05/10/rumor-iphone-12-pro-to-feature-promotion-high-refresh-rate-screen-improved-face-id-3x-rear-camera-zoom/ - FAZ.NET: Apple wird wegen Temperaturmessungen Prüffall für Datenschützer - https://www.faz.net/aktuell/rhein-main/temperaturmessung-bei-kunden-datenschutz-prueft-apple-16765346.html - Mac & i: Apple warnt Feedreader - https://www.heise.de/mac-and-i/meldung/Apple-warnt-Feedreader-Standard-RSS-Feeds-nur-noch-mit-Genehmigung-4718868.html - 9to5Mac: Update für Logic Pro X veröffentlicht - https://9to5mac.com/2020/05/12/logic-pro-x-10-5-live-loops-exs-24/ - 9to5Mac: Apple Store App mit Dark Mode - https://9to5mac.com/2020/05/12/apple-store-app-dark-mode/

In this episode of In Touch With iOS Guest Kelly Guimont  from TMO Daily Observations podcast returns to the show joining Dave to talk about all the new Apple iPads  and more! Oh there is a Apple event coming up. Show notes are at InTouchwithiOS.com 
Direct Link to Audio Well there were so many new hardware releases this week Kelly and Dave just talk about all the iPads, and AirPods, and wait maybe a iPod Touch? The new iPads are here! Apple released iPad Air 2019 and iPad Mini 5th gen. We talk about the great new iPads that all work with the Pencil. 9to5 Mac did a great article on which one you should buy here. Apple Event and both TV service and News App subscriptions are coming we talk about what we think will be announced. We talk about the Apple Stores and our experiences with support. We also talk about the Today at Apple sessions they are now offering. The Apple Store App was updated with the new sessions. iDownload Blog article on this. Macstock 2019 is July 27,28 you should really consider attending! We talk about this visit the website http://macstock2019.com About our Guest You can find Kelly Guimont at the following places @verso on Twitter She writes for The Mac Observer and is the new host of The Daily Observations Podcast. She volunteers for App Camp 4 Girls

This episode with Yanique Grant, she will be speaking a lot about Customer Experience and one of the brand that she absolutely love and adore. Today is going to be another solo episode; she will start it off a little differently by sharing a quote by one of her favorite people, Maya Angelo. Maya says, “I have learned that people will forget what you said, people will forget what you did but people will never forget how you made them feel.” It so important in every interaction that we have whether it’s face to face, whether it’s over the telephone, whether it’s an internet base connection, that we really aim to ensure that when people finish interacting with us they feel good because sometimes they won’t remember exactly what you said verbatim, they probably will not remember all the specifics of what you did but they are going to remember how the experience or that interaction made them feel, so we should always aim to ensure that our customers feel good after interacting with us.   Highlights You are probably wondering, “What is this brand that Yanique is speaking about?” The brand is Apple, for those of you who knows her personally, who listens to her podcast, you will know that she is an avid Apple user, owner of a MacBook Pro, owner of an Ipad, owner of an Iphone, loves Apple absolutely and you’ll always hear her say, “Once you go Mac, you just don’t go back.” She is going to speak about some of the things that Apple has done to really create that magic formula, what are they doing in their stores and how can you take out some of the things that they are doing and inject into your own business. It is said that Apple makes US$5,000.00 per square foot on their customer experience and that is really amazing, when you compare that to other brands, Apple is performing like the brand Tiffany, the jewelry place, so there is no reason Apple should have all the fun or all the revenue because you can do exactly what they are doing, you just need ensure that you are doing the right things at the right time. Anyone can emulate Apple success in retailing by using the same principles of great customer service and customer experience. The first tip that we are going look at that Apple really emulate in their business is: They focus on Getting the first moments right with every customer. The first moments a customer spends with a business can disproportionately affect how the customer remembers the entire encounter. Because of the way human memory works, if you get off to a bad start with a customer, it’s hard to recover, while if you do a spectacular job in those first few minutes, it’s a lot easier to coast to the finish line. Apple therefore strives to make sure your first few moments in the store go well. There are two discrete elements to Apple’s success here: Most visibly, they post friendly, enthusiastic, knowledgeable greeters near the front doors, whom she as experienced herself whether it’s in Florida or Minnesota or New York or Chicago, every time she goes to an Apple Store, regardless of the location, she is greeted by someone who is friendly, they are enthusiastic and they are knowledgeable and they are right there at the first point of contact. The only task for the shepherd is to tell you where you need to go and help you avoid the potential disorientation and stress that could otherwise be induced by the bustling store environment because their store is always packed. To take this a step further (or backward), they encourage you, well before you get to the store, to assist in creating a successful entrance experience by pre-scheduling your visit via the Apple Store App and that is just amazing. If Apple succeeds in getting you to do this, it means that when you get to the Apple Store the greeter can even more easier to interact with to get you to where you want to go. That’s step number one that they are definitely doing differently from their competitors. Apple also Respects their customers’ time. The Apple Store app and Apple online scheduling options not only help reduce the initial stress of arriving at the Apple Store, they ensure that a customer’s visit makes efficient, productive use of the customer’s time. If a customer wants help with diagnosing a flicker in their MacBook Pro screen and only has 45 minutes to spend on the errand, there’s a good chance they can make it in and out of the store within that time frame. Does your business respect your customers’ time? Customers today are busy people, often working unusual schedules, and they appreciate those businesses that treat their time with consideration. The next big thing that Apple is doing is they are Hiring employees who have the right personality traits for customer service. In almost any electronics retail store, the people selected for employment are enthusiastic about technology, and the fanboys and fangirls who work at the Apple Store are no different. But Apple doesn’t think this is enough. They strive to hire prospective employees who are also good, empathetic listeners. The reality is that in this age of consumer skepticism, a business is not going to succeed by giving a hard sell. Providing great customer service, in fact, is as close to selling as the Apple Stores get. We are not sure how many of you are listening to this episode are familiar with the book, How To Win Friends and Influence People by Dale Carnegie, that book is a book that Yanique believes that every business owner, every sales person, every customer service person, every person in life should read that book at least once or twice per year because the book focuses on so much on developing your personality, understanding people, ensuring that you have the right personality traits, ensuring that are being quality human being by listening effectively when you’re conversations with people. When they’re thinking about hiring, you need to think to yourself, “Are you systematically hiring the employees who are most likely to succeed with your customers?” It’s very important for you to really focus on that thought, that’s a question you need to ask yourself each time you hire a new employee for your business. The next thing that Apple does is they Train and train again. It’s not enough to hire employees with potential. Success with customers requires top-notch customer service training. This should start at orientation and continue at intervals throughout the employee’s career with the company. To take just one Apple example, employees are trained, right at orientation, that a successful customer engagement depends on deploying Apple’s systematic process (APPLE stands for: Approach-Probe-Present-Listen-End), and they are trained in how to tailor this formula to the individual customer. An employee can’t be expected to wing it here; training and re-training are what’s called for. Does your business invest in customer service training annually, semi annually, quarterly, monthly? Are you looking for opportunities to constantly injecting these people with the DNA that they need to succeed in every customer service experience that they have over the phone, through your social media, face to face? Because if that’s not what you’re doing then you’re not going to succeed. It’s essential, from employee onboarding through periodic reinforcement to larger-scale training workshops. As a customer service speaker, trainer, and consultant herself, this is where she risk sounding self-serving, but she would stand behind the importance of methodical, repeated customer service training even if she had no dog in the fight here. Another big thing that Apple does that sets them apart from their competition is they Streamline. One of the great innovations of the Apple Store is its innovative and unwavering devotion to streamlining: removing everything that could get in the way of a customer’s engagement with Apple’s products and its helpful employees. In an Apple store, there’s a notable absence of cash registers, paper receipts, or anything else to clutter up the experience. This isn’t just an aesthetic choice; it provides clarity of mind for customers and employees about the purpose of the Apple Store customer experience. So, once a purchase decision has been made, or a repair is determined to be required, there’s nothing in the way of making the purchase or repair happen: no forms in duplicate, no waiting in line for a single cash register. These people walk around with devices in their hand that kind of looks like an Ipad and they are able to cash you out exactly where you’re standing, exactly where you’re interacting with them. It is so hassle free, the question you need to ask yourself about your own business is are you streamlining your customer experience? Doing so is almost certain to pay off in improved customer satisfaction–and, if it makes purchases easier, in immediate financial results as well. Even though the 5 concepts that we have given you here that Apple is using, let’s recap. One is Get the first moments right with every customer, second is to Respect your customers’ time, third is to Hire employees who have the right personality traits for customer service, forth is to Train and train again and fifth is to Streamline. If you follow these steps, even though they are very straightforward, implementing them in a way that works for your business is where your understanding of what makes your business unique must come into play. She is not trying to turn you into a cookie cutter replica of an Apple Store, or of any other successful business. The goal is to keep “you” you, but in a way that gets the non-you out of the way of delighting your customers. Apple actually invented almost none of these concepts; they borrowed them most visibly in fact from the hospitality methods of great 5 star hotels. But by putting them into play in a very Apple way, they now seem to be an organic part of the Apple brand. She encourages you to go forth in your businesses this week, this month, look at your team members, look at your recruitment processes, look at how you’re streamlining, are you training and training, are you being pound foolish and dollar wise? But you really need to ensure that you are making sure that your spend is quality because if you invest in the development of your organization through your people and through your processes and through how you streamline and how the experience goes for your customers, what does that journey look like for them, is it one that is seamless, is it one that is hassle free, is it one that delight them then guarantee that you’re going to see lots of dollar signs at the end of each experience that your customers have with you and the good thing is, they’ll go out and become evangelist of your business, so you can actually use some of that money that your using for marketing advertising and reinvest into making that delight a repeat experience for your customers.   Links How To Win Friends and Influence People by Dale Carnegie Heineken Recruitment YouTube Video

On Monday Apple officially "Sprung Forward" and our panel of experts dissects all of the latest Apple announcements, from brand new details about the Apple Watch to the fully reimagined and futuristic MacBook. App recommendations: Apple Store App - compare Apple Watch sizes with this handy tip from The Verge Hosts: Daniel Kuney (@danielkuney) Nicolas Segura (@nsegura) Victor Johnson (@vwj_me) If you'd like to listen to our show every week, just search for QNY Tech on your favorite podcasting app and hit Subscribe. You can also find us on Twitter @qnytech or facebook.com/qnytech. As always, if you enjoy the work we're doing please rate us on iTunes.

John Gruber and Dan Benjamin discuss iCloud, streaming movies, Adobe killing Flash for Mobile, the future of the television industry, satellite TV and the NFL, the new Apple Store App and making purchases, and the Steve Jobs biography.

A new bloke to talk tech is born, well, in 20 years he'll be ready, plus we talk Telstra's lightning fast 4G, review the Sony Xperia Ray, Microsoft Touch Mouse, discuss Facebooks latest Privacy dramas, Panasonic's Econavi range and we talk Apple App's featuring the Apple Store App in the App Store.

A new bloke to talk tech is born, well, in 20 years he'll be ready, plus we talk Telstra's lightning fast 4G, review the Sony Xperia Ray, Microsoft Touch Mouse, discuss Facebooks latest Privacy dramas, Panasonic's Econavi range and we talk Apple App's featuring the Apple Store App in the App Store.