POPULARITY
What if the biggest barrier to your company's transformation isn't your legacy technology, but your legacy thinking about it?Today, we are at PegaWorld 2026 at the MGM Grand in Las Vegas, and, we're going to talk about the immense challenge and opportunity of enterprise modernization. Specifically, we'll cover:- Translating a massive technology initiative into tangible improvements in the customer and partner experience.- The practical steps required to make an enterprise 'AI-ready' by bridging the gap between legacy systems and modern cloud platforms.- How transforming core operations can directly enable marketing and product teams to accelerate speed-to-market.To help me discuss this topic, I'd like to welcome Shelia Anderson, EVP Chief Information & Digital Officer at Unum.About Shelia AndersonShelia Anderson is Executive Vice President and Chief Information and Digital Officer at Unum, where she leads the company's technology and digital strategy. A four-time CIO with more than 25 years of technology leadership experience, Shelia has built a reputation for driving large-scale business transformation through cloud migration, AI adoption, digital modernization, and agile operating models. Prior to joining Unum in 2025, she served as Chief Information Officer at Aflac, where she led enterprise technology strategy, customer experience transformation, and AI-driven innovation initiatives. Throughout her career, Shelia has been recognized as one of the industry's leading technology executives, including recognition among the Top 100 Women in FinTech.Unum is a leading provider of workplace benefits and insurance products, serving millions of customers through disability, life, accident, critical illness, and supplemental health insurance offerings. The company works with employers across the United States and United Kingdom to provide financial protection and income replacement benefits that help individuals and families navigate life's unexpected challenges. In recent years, Unum has invested heavily in digital transformation, cloud modernization, automation, and AI initiatives designed to improve customer experiences, streamline operations, and accelerate innovation across the business.Shelia Anderson on LinkedIn: https://www.linkedin.com/in/sheliaanderson/---------- Resources ----------Unum: https://www.unum.com/Pega provides the leading AI-powered platform for enterprise transformation. The world's most influential organizations trust Pega's technology to reimagine how work gets done by automating workflows, personalizing customer experiences, and modernizing legacy systems. Since 1983, Pega's scalable, flexible architecture has fueled continuous innovation, helping clients accelerate their path to the autonomous enterprise. Learn more at Pega.comWe're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873fDon't miss We Make Future - the International Festival of Innovation in AI, Tech, and Digital Marketing, June 24-26 in Bologna. Learn more: https://aglbrnd.co/r/c80991afff416bb2The most influential minds in software, AI, and engineering leadership will be at WeAreDevelopers World Congress North America, September 23-25 in San Jose. Learn more: https://aglbrnd.co/r/60a7299222a7bcf1Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter: https://aglbrnd.co/r/35ded3ccfb6716baCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com Hosted on Acast. See acast.com/privacy for more information.
The Long View: Building a Health Organization Ready for the Next Decade of AI What does it take to build a health organization that will still be running on a strong digital and AI foundation in five years, ten years, or twenty? In this closing conversation, John Henderson, Vice President and Chief Information and Digital Officer at Rady Children's Health, takes the long view. Drawing on his work leading the digital integration of CHOC into Rady Children's Health, launching private generative AI platforms to support clinical and administrative work, and building an AI-ready data infrastructure that reaches beyond the EHR, John shares what it actually takes to align your organization around a multi-year digital vision. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
What if the biggest barrier to your company's transformation isn't your legacy technology, but your legacy thinking about it?Today, we are at PegaWorld 2026 at the MGM Grand in Las Vegas, and, we're going to talk about the immense challenge and opportunity of enterprise modernization. Specifically, we'll cover:- Translating a massive technology initiative into tangible improvements in the customer and partner experience.- The practical steps required to make an enterprise 'AI-ready' by bridging the gap between legacy systems and modern cloud platforms.- How transforming core operations can directly enable marketing and product teams to accelerate speed-to-market.To help me discuss this topic, I'd like to welcome Shelia Anderson, EVP Chief Information & Digital Officer at Unum.About Shelia AndersonShelia Anderson is Executive Vice President and Chief Information and Digital Officer at Unum, where she leads the company's technology and digital strategy. A four-time CIO with more than 25 years of technology leadership experience, Shelia has built a reputation for driving large-scale business transformation through cloud migration, AI adoption, digital modernization, and agile operating models. Prior to joining Unum in 2025, she served as Chief Information Officer at Aflac, where she led enterprise technology strategy, customer experience transformation, and AI-driven innovation initiatives. Throughout her career, Shelia has been recognized as one of the industry's leading technology executives, including recognition among the Top 100 Women in FinTech.Unum is a leading provider of workplace benefits and insurance products, serving millions of customers through disability, life, accident, critical illness, and supplemental health insurance offerings. The company works with employers across the United States and United Kingdom to provide financial protection and income replacement benefits that help individuals and families navigate life's unexpected challenges. In recent years, Unum has invested heavily in digital transformation, cloud modernization, automation, and AI initiatives designed to improve customer experiences, streamline operations, and accelerate innovation across the business.Shelia Anderson on LinkedIn: https://www.linkedin.com/in/sheliaanderson/---------- Resources ----------Unum: https://www.unum.com/Pega provides the leading AI-powered platform for enterprise transformation. The world's most influential organizations trust Pega's technology to reimagine how work gets done by automating workflows, personalizing customer experiences, and modernizing legacy systems. Since 1983, Pega's scalable, flexible architecture has fueled continuous innovation, helping clients accelerate their path to the autonomous enterprise. Learn more at Pega.comWe're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873fDon't miss We Make Future - the International Festival of Innovation in AI, Tech, and Digital Marketing, June 24-26 in Bologna. Learn more: https://aglbrnd.co/r/c80991afff416bb2The most influential minds in software, AI, and engineering leadership will be at WeAreDevelopers World Congress North America, September 23-25 in San Jose. Learn more: https://aglbrnd.co/r/60a7299222a7bcf1Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter: https://aglbrnd.co/r/35ded3ccfb6716baCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com Hosted on Acast. See acast.com/privacy for more information.
In this episode, Sarah Greichen, Chief Information & Innovation Officer at Sedgwick County Health Center, joins the podcast to discuss addressing staffing demands and reducing administrative burden through technology and innovation. She shares strategies for solving capacity challenges and explores opportunities to strengthen and improve healthcare delivery in rural communities.
In this episode, Sarah Greichen, Chief Information & Innovation Officer at Sedgwick County Health Center, joins the podcast to discuss addressing staffing demands and reducing administrative burden through technology and innovation. She shares strategies for solving capacity challenges and explores opportunities to strengthen and improve healthcare delivery in rural communities.
Accounting Voices is a senior leadership platform hosted by Rob Brown that interprets the forces reshaping accounting firms across North America and beyond.This "AI Reality Inside Firms" series brings together influential accounting leaders to answer the same five structured questions about how AI is actually landing inside firms.No hype. No vendor narratives. Just honest leadership perspective from someone navigating AI from the inside.Today's special guest is David Emmer, Chief Information and Innovation Officer at AnchinThe five questions:Where is AI genuinely reshaping strategic direction for firms?What are firms still getting wrong about AI?Which AI-related leadership decisions will matter most over the next two years?Where is AI creating the greatest internal tension in firms?By 2027, what will separate leading firms from the rest?Five questions. One honest conversation. Part of a season that is building a definitive picture of AI reality inside accounting firms in 2026.Watch this episode on YouTube: https://youtu.be/AINsyhf4svkThank you to our Season Partners for making this series possible.Fieldguide is the AI-native platform for audit and advisory enabling human and AI collaboration to scale capacity, improve quality and transform how firms operate. fieldguide.ioInstead is the first AI agent that owns end-to-end tax from research, planning, filing, and defense all in one system. It replaces CCH, GoSystems, UltraTax, Lacerte, ProConnect, Drake and many more. instead.comKarbon is the global leader in AI-powered practice management software for accounting firms. Their research into how technology is reshaping firm performance is essential reading for anyone leading a firm in 2026. karbonhq.comDigits is the world's first AI-native accounting platform. It's accounting software that works for you to deliver real-time financials and automate the month-end close. digits.comFiled is the intelligent tax workspace for preparation and review automation and the only AI for prep, review and planning that runs inside your tax software especially made for high-volume firms. filed.comAccounting Voices is a senior sense-making platform for firm owners, managing partners and senior operators navigating the forces reshaping accounting firms. Host Rob Brown convenes structured conversations with leaders across the profession to interpret what AI, private equity, consolidation and leadership pressure mean in practice.This season, AI Reality Inside Firms, brings together senior accounting firm leaders answering the same five structured questions about how AI is actually landing inside firms, separating execution from narrative.Find all episodes on your preferred podcast platform or on the Accounting Voices YouTube channel. https://www.youtube.com/@accountingvoicesTo find out more or to explore season partnership opportunities, connect with Rob on LinkedIn. https://www.linkedin.com/in/therobbrown
In this episode, Sarah Greichen, Chief Information & Innovation Officer at Sedgwick County Health Center, joins the podcast to discuss addressing staffing demands and reducing administrative burden through technology and innovation. She shares strategies for solving capacity challenges and explores opportunities to strengthen and improve healthcare delivery in rural communities.
In this episode, Ryan Cameron, Executive Vice President, Chief Information & Innovation Officer, Children's Nebraska, shares how his team is leveraging AI, real-time data, and human-centered design to improve care delivery across pediatric settings. He discusses innovative initiatives ranging from school-based telehealth and Medicaid automation to command center technology and empowering clinicians to build their own digital solutions.
In this episode, Ryan Cameron, Executive Vice President, Chief Information & Innovation Officer, Children's Nebraska, shares how his team is leveraging AI, real-time data, and human-centered design to improve care delivery across pediatric settings. He discusses innovative initiatives ranging from school-based telehealth and Medicaid automation to command center technology and empowering clinicians to build their own digital solutions.
In this episode, Ryan Cameron, Executive Vice President, Chief Information & Innovation Officer, Children's Nebraska, shares how his team is leveraging AI, real-time data, and human-centered design to improve care delivery across pediatric settings. He discusses innovative initiatives ranging from school-based telehealth and Medicaid automation to command center technology and empowering clinicians to build their own digital solutions.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
Healthcare accounts for nearly one-fifth of the U.S. economy, making it one of the most consequential sectors for AI-driven transformation. In this special Technovation summit panel moderated by Mike Bertha, Partner at Metis Strategy, Michael Pfeffer, Chief Information & Digital Officer at Stanford Health Care and Stanford School of Medicine, and Chad Wasserman, CIO of HCA Healthcare, explore how healthcare organizations are moving beyond digitization and toward clinical-grade AI. The discussion examines how AI is improving clinical decision-making, accelerating disease detection, enabling personalized medicine, and reshaping healthcare operations. The panelists also discuss responsible AI governance, the importance of connecting technologists to patient outcomes, and what it will take for AI to ultimately bend healthcare’s cost curve. Key topics include: Moving healthcare from digitized to truly digital Clinical-grade AI and personalized medicine Responsible AI governance and Stanford’s FURM framework Human-centered technology leadership Scaling innovation through operational excellence The future of healthcare delivery and AI-enabled care This episode is presented by Celonis — Give AI the context it needs. Learn more at celonis.com
Artificial intelligence is advancing at an unprecedented pace—reshaping industries, redefining work, transforming student learning, and accelerating global competition in real time. Jurisdictions that move quickly will lead; those that hesitate risk falling behind. Ontario is at a pivotal moment—and must act decisively.On Friday, May 29, 2026, the Empire Club of Canada convened a thought-provoking panel bringing together leaders from universities, industry, and Canada's AI ecosystem to examine how Ontario can respond with urgency and turn this moment into sustained economic growth, productivity gains, and global competitiveness—while maintaining public trust.Drawing on the insights of the Council of Ontario Universities' AI Task Force, this discussion focused on the actions required now to move beyond early-stage adoption toward leadership in the global AI economy. The conversation will examine how Ontario can rapidly prepare students for an AI-driven workforce through accelerated curriculum transformation and AI-enabled learning; build secure, Canadian-based data and computing infrastructure to ensure sovereignty and strategic control; and support industry in scaling AI adoption to drive innovation, investment, intellectual property creation, and productivity across key sectors.The panel featured Vivek Goel, President and Vice-Chancellor, University of Waterloo and Chair of the COU AI Task Force, a leading voice on advancing AI talent and responsible adoption; Shannon Bell, Executive Vice President, Chief Digital Officer and Chief Information, OpenText, with deep expertise in scaling Canadian innovation in highly competitive global markets; and Glenda Crisp, President and CEO of the Vector Institute, at the forefront of Canada's AI research and talent ecosystem. Together, they brought a cross-sector perspective on what it will take for Ontario to act decisively and compete at speed. The panel was moderated by Vass Bednar, Managing Director, Canadian Shield Institute.Brief remarks were also be delivered by The Honourable Nolan Quinn, Ontario's Minister of Colleges, Universities, Research Excellence and Security; and Karim Bardeesy, Member of Parliament, Taiaiako'n—Parkdale—High Park and Parliamentary Secretary to the Minster of Industry. This event also served as the official public launch of the Council of Ontario Universities' AI Task Force report. Attendees gained early access to its findings and engage directly with leaders shaping Ontario's response to one of the most consequential technological shifts in decades.
On the 68th episode of Enterprise AI Innovators, host Saam Motamedi (General Partner, Greylock Partners) talks with Paul Beswick, SVP & Chief Information and Operations Officer at Marsh, about building production-grade AI tooling in days, why a portfolio of twenty small sequential projects beats three big flagship ones, and what the scaffolding around the firm's internal LenAI tool taught Marsh about agent harnesses and operational AI.Quick Hits from Paul:On staying current as a CIOO: "I code probably weekly if not more."On building scrappy versus buying commercial: "We only lag by a few months, and it costs a lot less to do it this way."On a new CIO's first three AI projects: "Break those three into 20 each and do them sequentially, one at a time."Book Recommendation: Titus Groan by Mervyn Peake.Like what you hear? Leave us a review and subscribe to the show on Apple, Spotify, and YouTube.Enterprise AI Innovators is a show where top technology executives share specific ways AI changes how work gets done in the enterprise.Find more great insights from technology leaders and enterprise software experts at https://www.enterprisesoftware.blog/Enterprise AI Innovators is produced by Abnormal Studios.
This episode recorded live at the Becker's Spring 2026 Payer Issues Roundtable features Siva Balu, Senior Vice President, Chief Information and Digital Officer, Quartz. He discusses the operational challenges facing payers today, how AI and automation are improving affordability and member experience, and the importance of interoperability and data-driven engagement across healthcare.In collaboration with Hippocratic AI.
This episode recorded live at the Becker's 16th Annual Meeting features Sunil Dadlani, Executive Vice President, Chief Information & Digital Officer and Chief Cyber Security Officer, Atlantic Health System. He explores the shift to agentic AI, the importance of governance over fragmented innovation, and how healthcare leaders can build secure, resilient, and future ready digital organizations.In collaboration with Insight Global.
On this episode Justin records live at HIMSS26 in Las Vegas. His final guests are John Henderson, Vice President, Chief Information & Digital Officer at Rady Children's Health and Hal Wolf, President & CEO at HIMSS.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
Retail is no longer about transactions, it's about designing experiences that create joy. In this episode of Technovation, Peter High speaks with Prat Vemana, Chief Information and Product Officer at Target, about how one of the world's largest retailers is redefining customer experience across digital and physical channels. Prat shares how Target is embedding design into every layer of the organization, leveraging AI to power conversational commerce, and building a unified, multi-channel journey that blends convenience with inspiration. Key highlights include: Why Target views itself as “in the business of joy” How UX is evolving into an enterprise-wide capability The shift from search and browse to conversational discovery Building AI-ready data through semantic and contextual layers Deploying agentic AI to accelerate decision-making at scale
Meet Nathan Cook
Monitoring von Patienten mit Radar: Welche Daten liegen in der Cloud? Wie setzt QUMEA künstliche Intelligenz ein? Wo liegen die Gefahren für die Datensicherheit, gerade auch bei der Verwendung von Videoüberwachung? Martin Steiger spricht ausführlich mit Jonas Reber, Chief Information und Innovation Officer von QUEMA, über den Einsatz von Radar für die Patientensicherheit.
Doppler-Effekt, Miniaturisierung, Wellenlänge: Wi genau funktioniert das datensparsame Mobilitäts-Monitoring von QUMEA? QUMEA aus der Schweiz ist die Marktführerin für Monitoring von Patienten mit Radar. Martin Steiger spricht ausführlich mit Jonas Reber, Chief Information und Innovation Officer von QUEMA, über Radar im Einsatz für die Patientensicherheit.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
AI is becoming the missing layer that transforms agriculture from a physical practice into a data-driven system. In this episode of Technovation, Feroz Sheikh, Chief Information and Digital Officer of Syngenta, shares how AI, data, and digital platforms are reshaping how farmers make decisions and how innovation scales across global agriculture. Key highlights include: How AI completes the evolution of agriculture's “jigsaw puzzle” The role of interdisciplinary teams in driving innovation Real-world AI applications across R&D, supply chain, and farming Democratizing advanced science for farmers worldwide Using data at scale to predict and prevent crop disease
QUMEA aus der Schweiz ist die Marktführerin für digitales Mobilitäts-Monitoring von Patienten, insbesondere in Spitälern. Martin Steiger spricht mit Jonas Reber, Chief Information und Innovation Officer von QUEMA, ausführlich über Radar im Einsatz für die Patientensicherheit.
Every firm says they have great culture. Very few can back it up. Raymond James can. And in this episode, they explain exactly how. Frank LaRosa sits down with Jodi Perry, Head of Advisor Recruitment and Business Development and Todd Ferguson, Chief Information and Security Officer at Raymond James, for a wide ranging conversation recorded live at the Ignite Conference. The group breaks down what it really means to put the advisor in the driver's seat, why the freedom versus independence distinction matters more than most advisors realize and how Raymond James has been doing for 25 years what other firms are only now starting to talk about, including putting the advisor's ownership of their business in writing through the Advisor Bill of Rights. The conversation also gets into AI and technology in a way you will not hear anywhere else. The group breaks down how Raymond James is investing $1 billion in technology to give advisors more time for the relationship side of the business, how their opportunities platform surfaces client service gaps before they become problems and what every advisor needs to know about protecting their clients from bad actors and digital fraud in today's environment. Questions answered in this episode include: Why is Raymond James a strong option for financial advisors right now regardless of where they are in their career? What is the difference between freedom and independence at Raymond James? What is the Advisor Bill of Rights and why does no other W2 firm offer it? How is Raymond James investing $1 billion in technology to help advisors grow their practices? Will AI reduce headcount in an advisory practice or expand its capacity? What should advisors do right now to protect their clients from bad actors and digital fraud? How does Raymond James approach advisor recruiting differently from other firms? Chapters: 01:02 – Welcome: Ignite Conference Edition with Jodi Perry and Todd Ferguson 02:03 – Why Raymond James Now: Flexibility Across Every Stage of an Advisor's Career 03:38 – Culture Is Experiential: What That Really Means at Raymond James 05:31 – Freedom vs Independence: Why W2 at Raymond James Is Different 08:29 – The Advisor Bill of Rights: Putting Ownership in Writing 10:46 – AI and Technology: How Raymond James Is Using a $1 Billion Investment 15:57 – Bad Actors and Cybersecurity: What Every Advisor Needs to Know 25:20 – Quality Over Quantity: How Raymond James Thinks About Growth Learn more about Elite and our resources: Elite Consulting Partners | Financial Advisor Transitions https://eliteconsultingpartners.com Elite Marketing Concepts | Marketing Services for Financial Advisors https://elitemarketingconcepts.com Elite Advisor Successions | Advisor Mergers and Acquisitions https://eliteadvisorsuccessions.com JEDI Database Solutions | Technology Solutions for Advisors https://jedidatabasesolutions.com Elite Wealth Management Insights Report https://eliteconsultingpartners.com/insight-report Listen to more Advisor Talk episodes https://eliteconsultingpartners.com/podcasts/
Vineet Bansal, Chief Information and Technology Officer at The Mutual Group, joins hosts James Benham and Rob Galbraith to explore how technology leadership, disciplined AI adoption, and a shared operating model are shaping the future of mutual insurance — from inside a two-year-old, Bain Capital-backed startup built to help community-based carriers compete and grow.Vineet brings over 20 years of financial services and insurance technology experience to the role — from engineering roots in Nagpur, India, to nearly two decades at Fidelity Investments across ten different business lines, to building a greenfield digital platform as CTO at IptiQ by Swiss Re. Now at The Mutual Group, he's architecting a shared technology and operations platform designed to scale across multiple member companies — starting with GuideOne Insurance in Des Moines, Iowa.In this episode:Why insurance is a deliberately risk-managed industry — and what that means for responsible AI adoptionHow The Mutual Group is building a multi-tenant platform to help smaller mutual carriers access enterprise-level capabilitiesWhy clean data, API-driven ecosystems, and strong governance are the real foundation for AI success — not the tools themselvesWhat it means to hold the combined CIO and CTO role — and how Vineet divides his focus across operations, applications, strategy, and multi-member platformThe shift toward hyper-personalized insurance: policies sold by the hour, by the day, or only when the risk event is happeningKey Quotes:"The winners will be the ones with the strongest foundation.""Insurance sits at the intersection of risk, regulation, economics, and human behavior.""AI won't solve your data issues. It's garbage in, garbage out.""There's no easy answer. It takes meticulous planning and thoughtful execution.""We may have insurance products sold by the hour, by the day."
The commercial real estate (CRE) industry is fervently adopting AI, but a balanced technology strategy is the key to ensuring its success. CRE companies are widely implementing AI solutions and other emerging technologies to bolster investment strategy and create valuable efficiencies in processes. But in this rapid adoption, commercial real estate companies must remember to balance governance and best practices with experimentation and innovation. Finding that balance will ensure a successful technology program, according to Damu Bashyam, EVP and Chief Information and Innovation Officer at Berkadia. Bashyam was recently named a GlobeSt. tech influencer, and he's led the launch of Berkie, Berkadia's proprietary generative AI platform. Bashyam sat down with us for an episode of GlobeSt.com's podcast to talk about technology adoption, including: - -How to turn IT into a strategic growth enabler - - What commercial real estate companies should do to advance technology programs this year - -Why creating a balanced technology strategy with best practices is crucial to a successful tech adoption
CRE companies are widely implementing AI solutions and other emerging technologies to bolster investment strategy and create valuable efficiencies in processes. But in this rapid adoption, commercial real estate companies must remember to balance governance and best practices with experimentation and innovation. Finding that balance will ensure a successful technology program, according to Damu Bashyam, EVP and Chief Information and Innovation Officer at Berkadia. Bashyam was recently named a GlobeSt. tech influencer, and he's led the launch of Berkie, Berkadia's proprietary generative AI platform. Bashyam sat down with us for an episode of GlobeSt.com's podcast to talk about technology adoption, including: How to turn IT into a strategic growth enabler What commercial real estate companies should do to advance technology programs this year Why creating a balanced technology strategy with best practices is crucial to a successful tech adoption
Is AI truly transforming insurance, or is it just the latest industry buzzword? In this episode of HFS Unfiltered, Saurabh Gupta, President at HFS Research, sat down with Prashant Hinge, Chief Information & Transformation Officer at MSIG USA, and Ian Maher, Research Fellow & Senior Advisor at HFS Research, to explore what it really takes to move AI from hype to measurable business value. From underwriting and claims to leadership alignment and talent fears, this candid conversation explores why most AI pilots never scale, and what separates the 5% that actually make it into production. They discuss:Why AI is just a tool, not a strategyThe gap between ambition and realityHow AI impacts insurance P&L, not just productivityThe real leadership challenge behind transformationWhy employee fear is an opportunity, not a barrierThe biggest mistake insurers make when scaling AIIf you're navigating AI in a highly regulated, legacy-heavy industry like insurance, this discussion is a must-watch.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
How do you scale AI in a regulated enterprise without risking trust, compliance, or credibility? In this episode of Technovation, Nick Colisto, CIO of Avery Dennison, and Sathish Muthukrishnan, Chief Information, Data & Digital Officer at Ally Financial, share how they are moving from AI pilots to measurable enterprise impact. From governance-first implementation inside a federally regulated bank to CFO-grade ROI tracking across a global manufacturing enterprise, this conversation focuses on the discipline required to operationalize AI at scale. Key highlights include: Why one AI misstep can set a regulated enterprise back years How to win over risk, audit, and compliance before scaling Embedding “human-in-the-loop” safeguards from day one Measuring AI-enabled initiatives using EBIT and IRR Taking credit for AI embedded in SaaS platforms If you’re leading AI in a regulated or board-visible environment, this episode offers a pragmatic blueprint for scaling responsibly. 🎧 Listen to learn how CIOs are turning AI experimentation into enterprise value.
In this episode, Ryan Cameron, Chief Information and Innovation Officer at Children's Nebraska, discusses how AI driven tools, digital therapeutics, and virtual care are expanding access, improving Medicaid navigation, and shaping the future of pediatric care across urban and rural communities.
In this episode, Ryan Cameron, Chief Information and Innovation Officer at Children's Nebraska, discusses how AI driven tools, digital therapeutics, and virtual care are expanding access, improving Medicaid navigation, and shaping the future of pediatric care across urban and rural communities.
This week on Catalyst, Tammy Soares speaks with Prashant Hinge, Chief Information and Transformation Officer at MSIG USA. Prashant has been working in the insurance industry for 20 years and is an expert at building teams to create solutions that improve the user experience. Prashant discusses the importance of unlearning siloed ways of working in order to unlock collaborative and cross-functional creativity, a skill that's especially important in the insurance industry. He also explains why in the current world of AI, we all need to become triathletes - meaning we now need to understand the business, need to know basic AI tools and need to develop core skills. He also talks about the opportunities that AI is unlocking for the insurance industry and how change management and ensuring you have good processes, data and people is key in ensuring success at scale. Please note that the views expressed may not necessarily be those of NTT DATA Links: Prashant Hinge State of AI in Business in 2025 Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Marsh is embarking on a major transformation as it unifies its businesses under a single global brand, marking a new era for the 150-year-old firm. Paul Beswick, Chief Information and Operations Officer, goes Inside the ICE House to unpack the strategy behind the rebrand and how it reflects Marsh's ambition to deliver more integrated, client-centric solutions. He also shares how operational excellence and AI are reshaping the firm's ability to innovate, scale, and stay ahead in a rapidly evolving risk landscape.
In this episode, Joy Oh, Chief Information and Digital Transformation Officer at Christ Hospital Health Network, shares how strong governance, disciplined AI pilots, and close operational partnerships are accelerating digital transformation while managing risk.
In this episode, Ryan Cameron, Chief Information and Innovation Officer at Children's Nebraska, discusses how AI driven tools, digital therapeutics, and virtual care are expanding access, improving Medicaid navigation, and shaping the future of pediatric care across urban and rural communities.
In this episode, Ryan Cameron, Chief Information and Innovation Officer at Children's Nebraska, discusses how AI driven tools, digital therapeutics, and virtual care are expanding access, improving Medicaid navigation, and shaping the future of pediatric care across urban and rural communities.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
Digitization was just the first step. True digital transformation in healthcare is only beginning. Dr. Michael Pfeffer, Chief Information and Digital Officer at Stanford Health Care, shares how he and his team are moving beyond electronic health records to deliver real-time, AI-powered care. From building ChatEHR, a secure, embedded LLM interface, to developing Stanford's FIRM framework for responsible AI, Pfeffer provides a behind-the-scenes look at one of the nation's most advanced digital health systems. In this episode, you'll learn: Why “digitized” isn't the same as “digital” How Stanford built the first integrated LLM in clinical workflows What makes healthcare AI safe, useful, and equitable Where AI adds real clinical value and where it doesn't The vision behind precision health at scale
You've often been described as a continuous learner and someone who thrives on curiosity and experimentation. How have those qualities shaped your leadership philosophy, and how do you bring that mindset to the teams you lead? At Target, you're leading massive teams across technology and product, both of which rely on speed, innovation, and collaboration. What are some of the ways you empower teams to take smart risks and experiment while still driving business outcomes at scale? Curiosity is a powerful word, but it can be hard to operationalize. How do you take something like curiosity and translate it into everyday behaviors or rituals within your organization? Without giving too much away, Target has a big announcement coming up that seems to reflect many of the values you've championed. Continuouslearning, innovation, and customer focus. How do you ensure that experimentation and transformation don't just happen in pockets, but become part of Target's broader culture? Looking ahead, what kind leadership legacy do you hope to leave behind, both at Target and for the next generation of technology and product leaders?
In this episode, Joshua Wilda, MPA, Associate Vice President for Information Systems and Chief Information Digital Officer at University of Iowa Health Care, discusses his vision for advancing patient experience, strengthening cybersecurity, expanding telehealth, and building collaborative technology partnerships across Iowa.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
1024: Where is AI actually moving the needle in industrial operations? In this episode, Anil Bhatt, Chief Information and Digital Officer of Norfolk Southern, shares how the $12B freight rail company is turning AI into measurable value — without overhyping its potential. Topics include: A disciplined approach to AI deployment with measurable ROI Norfolk Southern's “3 As” framework for enterprise data strategy Copilot adoption to augment associate workflows Lessons from customer-centric redesign of freight experiences The role of AI in enabling safety, resilience, and transformation
Larry Rea Tribute Show Segment #4 Don King, TWRA Legend -Chief, Information and Education Division. Tennessee Wildlife Resources Agency.
In this episode of What the Tech, Becky Cross, VP of Client Partnerships at FIT Technologies, discusses cybersecurity awareness with Chief Information and Security Officer Jason Collins. Jason talks about the most common risks organizations overlook, focusing on the importance of knowing and documenting your assets to better protect them. Listen in to learn practical tips for enhancing your organization's cybersecurity posture.
What does it take to digitally transform a $50 billion supply chain business?This week's guest, Murat Genc, President and Chief Information & Digital Officer at McLane Company, shares how he's helping a 130-year-old company embrace the future of technology.From his early days building algorithms in college to leading transformations at P&G, Whirlpool, and now McLane, Murat brings a rare blend of technical depth, leadership savvy, and startup mentality to every challenge he faces.You'll learn about:The “always-on” mindset driving McLane's modernizationBuilding AI assistants that work across every departmentHow emerging brands are breaking through with McLane's helpWhat it really takes to scale transformation across legacy systemsConnect with Murat on LinkedInFollow Beyond the Shelf on LinkedInLearn More about It'sRapidGet the It'sRapid Creative Automation PlaybookTake It'sRapid's Creative Workflow Automation with AI surveyEmail us at sales@itsrapid.io to find out how to get your free AI Image AuditTheme music: "Happy" by Mixaud - https://mixaund.bandcamp.comProducer: Jake Musiker
On this episode of the Transform Work Podcast, host John Winsor sits down with Paul Hlivko, Executive Vice President and Chief Information & Digital Officer at Wellmark Blue Cross and Blue Shield. With decades of experience leading enterprise technology and digital strategy, Paul has helped organizations adapt to waves of innovation while keeping people at the center.In this conversation, Paul shares insights from his recent Harvard Business Review article, “The AI Revolution Won't Happen Overnight.” He explains why artificial intelligence adoption is more of an evolution than a sudden disruption, highlighting both the current limits of AI and the long-term opportunities for businesses and their workforces.If you're a leader navigating the future of work, technology, and talent, this episode will give you a grounded perspective on how to approach AI with clarity and confidence.
We were in Times Square for our second annual “On-the-Road” at Specialty Summit Pharmacy Friends episode. And this year we had a big presence in the big apple. Today, you get to hear from some of our brightest thought leaders who were there to share their insights. From the latest medical pharmacy trends to the importance of having a partner in developing a biosimilar strategy and finally what's in the equation for creating innovative solutions to help people get their medicine plus so much more.Tune-in and subscribe to our podcast to learn about the latest health care and pharmacy trends. Guests include:(00:39) Jordan Almazan, Senior Director, Clinical Strategy & Specialty Solutions(11:40) Steve Cutts, SVP, Specialty and Clinical Solutions(31:47) George Van Antwerp, SVP, Product Innovation(43:07) Dinesh Kandanchatha, SVP, Chief Information and Technology Officer(01:00:25) Roxanne Schwans, SVP, Supply Chain(01:08:12) Brian MacDonald, Senior Director, Clinical Strategy & Programs(01:21:41) David Root, VP, Government Affairs ANDCaitlin Berry, Senior Principal, Government Affairs Policy Advisor
This episode of Lessons in Leadership features Steve Adubato and Mary Gamba talking with Sunil Dadlani, EVP, Chief Information and Digital Transformation Officer, Chief Cyber Security Officer, Atlantic Health System, about Artificial Intelligence, cybersecurity and leadership. Then, Steve and Mary are joined by Carlos Medina, President and CEO, Statewide Hispanic Chamber of Commerce NJ, about … Continue reading Lessons in Leadership: Sunil Dadlani and Carlos Medina
In this episode, host Dave Whitehead sits down with Wayne Manuel, Chief Information and Security Officer at Avista, to explore how artificial intelligence is reshaping the utility industry. From predictive maintenance to customer service enhancements, Wayne shares how Avista is leveraging AI and machine learning to optimize operations across its Pacific Northwest service area.
When digital banking experiences move too quickly, users may question their security instead of appreciating the convenience.Join hosts Chuck Moxley and Nick Paladino as they talk with Sathish Muthukrishnan, Chief Information, Data and Digital Officer at Ally. With over a decade of experience in FinTech at America's largest digital bank, Sathish shares how they consolidated six different mobile apps into one unified experience. Plus, what it really takes to create banking that customers compare to their favorite smartphone apps, not traditional banks.Key Actionable Takeaways:Address the four transformation challenges holistically - Technology, process, organizational, and emotional barriers must all be tackled simultaneously for successful digital transformationMeasure friction through multiple lenses - Combine customer feedback, behavioral analytics, and usability testing to understand where real friction exists versus where you think it doesBuild teams that everyone wants to hire from but nobody wants to leave - Create a high-performing culture through high expectations, strong support systems, and recognition that rewards collective successWant more tips and strategies about digital transformation and customer experience? Subscribe to our newsletter! https://www.thefrictionlessexperience.com/frictionless/ Download the Black Friday/Cyber Monday eBook: http://bluetriangle.com/ebook-Ally Bank Website: https://www.ally.comSathish Muthukrishnan's LinkedIn: https://www.linkedin.com/in/sathishmuthukrishnan/ Chuck's LinkedIn: https://www.linkedin.com/in/chuckmoxley/ Nick's LinkedIn: https://www.linkedin.com/in/npaladino/Chapters:(00:00) Introduction(02:00) Ally's origin story(04:05) Consolidating six apps into one experience(10:49) Four types of transformation challenges(14:24) The emotional side of change(18:18) When one-click is too frictionless(23:27) Learning from every customer interaction(25:29) Maintaining human touch in digital banking(28:48) How one feature creates lasting brand awareness(30:06) Creating teams nobody wants to leave(32:45) Common digital transformation mistakes(35:06) Conclusion
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
989: How do you modernize a 160-year-old company feeding 500 million people? Jennifer Hartsock, Chief Information and Digital Officer of Cargill, joins Peter High to unpack one of the most ambitious IT transformations in food and agriculture. Cargill, the largest privately held company in the U.S., is streamlining tech operations, insourcing talent, and deploying AI to drive global impact. In this episode, Jen shares how she restructured Cargill's tech teams to better align with business goals, reduced outsourcing from 80% to 60%, and embedded AI across R&D, sales, and operations. She also discusses her board service at Ingersoll Rand and reflects on ethical tech leadership at scale.
This episode features Sunil Dadlani, EVP and Chief Information and Digital Transformation Officer at Atlantic Health System, discussing what true AI leadership looks like in healthcare. He shares how prioritization, culture, and continuous learning drive successful AI integration and highlights how his team is tackling innovation across clinical, operational, and patient experience domains.
John Henderson, Vice President, Chief Information & Digital Officer, and CIO at Rady Children's Health, joins the podcast to discuss how he keeps his organization engaged and aligned around a clear digital vision. He shares insights on improving both patient and employee satisfaction, developing a strong organizational identity, and preparing for long-term success amid a dynamic healthcare environment. Henderson also touches on the role of mergers in shaping the future of care delivery.