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In this episode of Omni Talk Retail's Ask an Expert series, Chris and Anne welcome SPS Commerce's Emily Curran and Rob Schiefelbein for a deep dive into how retailers and suppliers should respond to shifting tariffs and trade conditions. Key Moments: (1:20) Meet the experts: Emily and Rob from SPS Commerce (2:11) SPS Commerce's role in simplifying supply chain connections (6:00) Advice for startups in retail pilot programs (8:05) Transparent communication strategies with retailers (10:00) How to calculate true tariff exposure (11:00) Diversifying your supply chain (15:00) Total landed cost explained (16:45) Leveraging bonded warehouses and FTZs (18:00) Common methods to itemize tariff costs (21:00) Tracking SKUs and auditing data accuracy (28:00) Applying the 5S methodology to retail data (30:00) Final tips for retailers and suppliers #RetailTariffs #SupplyChainManagement #SPSCommerce #OmniTalkRetail #RetailStrategy #TariffStrategy #RetailData #AskAnExpert #EDICompliance #RetailInnovation Music by hooksounds.com *Sponsored Content*
Sustaining 5S is the hardest step—but it's also the most important. In this episode, Gary Olson, Operational Excellence Leader, shares expert insights on why 5S often fails and how manufacturers can create a culture where organization and efficiency become second nature. Learn how leadership commitment, daily habits, and employee engagement can drive long-term success with 5S. Tune in for actionable strategies to make 5S stick in your facility. Not a Manufacturers Alliance member? Request a Demo Have a question or topic you'd like featured in a future podcast episode? Ask Here! Podcast Resources: Lean Practitioner Certification Visual Management & 5S Workshop
Can ozempic and the other popular GLP1 agonist medications cause kidney stones? Melanie gives an update on with the research says, as well as her advice for people with kidney stones who want to start one of these medications. References: Feghali K, Li X, Maalouf NM. Changes in 24-Hour Urine Chemistry in Patients with Nephrolithiasis during Weight Loss with GLP-1 Peptide Therapies: Kidney360. 5(11):p.1706-1712. Zhao, Kelley; Shkolnik, Brian; Lu, Jennifer; Miller, Joshua; Schulsinger, David. MP10-05 LITHOPROTECTIVE EFFECT OF GLP-1 AGONISTS IN DIABETIC STONE FORMERS. The Journal of Urology 209(Supplement 4):p e115, April 2023. Xie Y, Choi T, Al-Aly Z. Mapping the effectiveness and risks of GLP-1 receptor agonists. Nat Med. 2025;31(3):951-962. Hsi R, Best S, Oerline M, et al. MP26-20 CHANGES IN 24-HOUR URINE PARAMETERS ASSOCIATED WITH SGLT-2 INHIBITORS AND GLP-1 RECEPTOR AGONISTS. Journal of Urology. 2024;211(5S):e421. Schaub JA, Oerline MK, Crivelli JJ, et al. The Impact of SGLT2 Inhibitors and GLP-1 Receptor Agonists on 24-hour Urine Parameters: A Retrospective Cohort Study. Kidney360. Published online February 25, 2025:10.34067/KID.0000000728. Submit a question for Melanie to answer on the podcast! Connect with The Kidney Dietitian! Work with Us! | Instagram | Facebook | Pinterest | Facebook Group | Newsletter www.thekidneydietitian.org All information in this podcast is meant for educational purposes only and should not be used in place of advice from a medical professional.
In this podcast, I share the results of a "Lean at Home" project I performed within the last year as part of a training and certification program I piloted with my friends and family. The project successfully reduced our storage costs per month by over 50%, and then 100% within the past few weeks!You can download the project summary here: http://www.leansixsigmahomes.com/wp-content/uploads/2025/05/Lean-at-Home-Project-Storage-Unit-2024.pdfIf you have an example, please share it with me on LinkedIn.Go to LeanSixSigmaHomes.com to find many more examples of improvements at home using Lean and Six Sigma methods. You will also see the link to access the training and certification program for $49.Learn more about BPI7 Continuous Improvement Best Practices: https://mail.biz-pi.com/lss-best-practices-funnelNeed help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support callPodcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5SBIZ-PI.comLeanSixSigmaDefinition.comHave a question? Submit a voice message at Podcasters.Spotify.com
In this episode, we spoke with Lawrence Eta, former CTO of the City of Toronto and a global digital transformation leader. Now advising the Royal Commission for AlUla, Lawrence shares lessons from leading large-scale public sector innovation and shaping inclusive, future-ready smart cities. Key Insights: • Smart governance enables smart cities: Success depends more on leadership, architecture, and inclusive policy than on technology alone. • The 5S framework drives decision-making: Stability, scalability, solution integration, security, and sustainability help prioritize city tech projects. • Public-private partnerships expand access: Toronto's free community internet project shows how tech can close affordability gaps, not just improve infrastructure. • Community voice builds trust: Toronto's digital strategy was shaped by town halls and diverse stakeholder input, ensuring transparency and relevance. • Scaling innovation requires cultural change: Empowering staff at all levels with clear processes and leadership sponsorship is key to sustainable adoption. IoT ONE database: https://www.iotone.com/case-studies Industrial IoT Spotlight podcast is produced by Asia Growth Partners (AGP): https://asiagrowthpartners.com/
In this podcast, I share the audio from a video of a speech given by former Nebraska governor and current US Senator, Pete Ricketts. He discusses how Nebraska used Lean Six Sigma to improve their services to residents, reduced costs, building space and time. He encourages the Department of Government Efficiency (DOGE) to utilize a similar approach.You can watch the video at https://www.youtube.com/watch?v=1JwDhbZBXCILearn more about BPI7 Continuous Improvement Best Practices: https://mail.biz-pi.com/lss-best-practices-funnelNeed help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support callPodcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5SBIZ-PI.comLeanSixSigmaDefinition.comHave a question? Submit a voice message at Podcasters.Spotify.com
In this episode we sit down with Mark Graban—Lean expert, award-winning author, and host of My Favorite Mistake—to explore how technology is reshaping Lean and continuous improvement. Lean isn't just about Kanban boards and 5S anymore. With AI, automation, and real-time analytics, businesses now have more data than ever—but are they using it effectively? Mark shares why psychological safety, leadership, and culture remain critical, even as we embrace Industry 5.0. We dive into: The risks of “dashboard overload”—why more data isn't always better How AI & automation can support (not replace) human problem-solving Why psychological safety is the missing link in digital transformation The shift from traditional Lean tools to tech-enabled continuous improvement Mark is touring Australia in March for a Lean & Tech roadshow with AME, visiting Geelong, Melbourne, Adelaide, Sydney, Brisbane, and Auckland. If you want to see where Lean is heading next, check out AME's event page.
The following was a clip from a recent presentation, where I discuss how hypothesis testing can help you draw more statistically valid conclusions from data, and avoid misleading or incorrect conclusions.I share two examples. The first was a data set from the Denver Sheriff's Department, where they graphed and analyzed intake use of force incidents, but their conclusions don't seem to match the graphic. The 2nd example was data I pulled for a nonprofit I ran that showed the day of the week and time of day had no impact on click through rates on our monthly email newsletter.Learn more about BPI7 Continuous Improvement Best Practices: https://mail.biz-pi.com/lss-best-practices-funnelNeed help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support callPodcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5SBIZ-PI.comLeanSixSigmaDefinition.comHave a question? Submit a voice message at Podcasters.Spotify.com
The following was a clip from a recent presentation, where I discuss the importance of data in improvement (seems obvious, yet not always present). I also share the unique situation that happened in the 1948 Presidential Election when polling data was biased towards the candidate that lost. As I dug deeper into this story, I don't see where they specifically mention the phone, but there was a problem with the accuracy of the polling. It also mentions that Truman was gaining momentum late in the election, and that wasn't reflected in the polls. Nonetheless, the Chicago Tribune ran their infamous headline that Dewey had won the election, when Truman actually won.You can learn more about that strange election at https://en.wikipedia.org/wiki/1948_United_States_presidential_electionLearn more about BPI 7 Continuous Improvement Best Practices: https://mail.biz-pi.com/lss-best-practices-funnel Need help in your organization, or want to discuss your current work situation?Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com
Gêneses 5São Luís-MA, Brasil. 16/02/2025
One of our favorite things is the impact of great employers on individuals, small towns, and the overall culture of the communities they operate within, and this episode is all about what happens when an amazing work culture fosters amazing things outside of the workplace. Amanda Gregory and Joe House both work for a manufacturing company called Design Ready Controls and co-founded MAKE (Manufacturing, a Kid's Experience) in 2023 as a way to foster awareness about and interest in manufacturing in a way kids can understand. MAKE is about showing kids what kinds of possibilities exist in the manufacturing space and helping parents who work in manufacturing share what they do with their days in a kid-friendly way. Although entirely separate from their “day job,” the collaborative, open culture of Design Ready Controls directly influenced Amanda and Joe's efforts and takes workforce development and passion to a whole new level, and we're here for it. About MAKE: MAKE was founded in 2023 by Amanda Gregory and Joe House to educate children about manufacturing. The MAKE platform began with sharing stories about manufacturing through Blake Explores Manufacturing. Now with a monthly newsletter, Future Makers, they continue to inspire through building activities and manufacturing tours & experiences. About Joe: Joe started with Design Ready Controls in 2022 as Chief Commercial Officer, working alongside sales, marketing, and supply chain teams to strengthen our industry-leading customer and supplier partnerships. Prior to joining the team, Joe spent 9 years in sales leadership at an electrical distributor, where he worked as both a supplier and customer of Design Ready Controls. Joe graduated from the University of Saint Thomas in 2013 with degrees in Mathematical Economics and Business Management. About Amanda: Amanda joined the Design Ready Controls team in 2015, starting in office management and 5S initiatives. She quickly advanced to take on leadership roles in marketing and now leads marketing, sales development, internal communications, and office management. Amanda earned a Bachelor's degree in Mass Communication with a minor in Marketing from Winona State University. Her professional background includes account and project management, as well as marketing experience in the produce and manufacturing industries. In this episode, we cover: What MAKE is and how it started The culture at Design Ready Controls and how it relates to MAKE Why supporting passion is so important in cultivating the next generation How a company's culture can completely change the perception of its industry Links + Resources Mentioned MAKE Website where you can learn more, subscribe to Future Makers or purchase Blake Explores Manufacturing: www.makepublishing.comMAKE on Facebook: https://www.facebook.com/makepublishingllc MAKE on Instagram: https://www.instagram.com/make_publishing MAKE on LinkedIn: https://www.linkedin.com/company/make-publishing/ Community Venture Network: https://brookshireco.com/services/community-venture-network/ New Segment Alert! We think some of the best parts about radio shows and podcasts are listener call-ins, so we've decided to make those a part of the Growing Small Towns Podcast. We really, really want to hear from you! We're introducing two new parts to the show: “Small town humblebrags”: Call in and tell us about something amazing you did in your small town so we can celebrate with you. No win is too small—we want to hear it all, and we will be excessively enthusiastic about whatever it is! You can call in for your friends, too, because giving shout-outs is one of our favorite things. “Solving Your Small-Town People Challenges”: Have a tough issue in your community? We want to help. Call in and tell us about your problem, and we'll solve it on an episode of the podcast. Want to remain anonymous? Totally cool, we can be all secretive and stuff. We're suave like that. If you've got a humblebrag or a tricky people problem, call 701-203-3337 and leave a message with the deets. We really can't wait to hear from you! Get In Touch Have an idea for a future episode/guest, have feedback or a question, or just want to chat? Email us at hello@growingsmalltowns.org Subscribe + Review Thanks for tuning into this week's episode of The Growing Small Towns Show! If the information in our conversations and interviews has helped you in your small town, head out to Apple Podcasts, Stitcher, or Spotify, subscribe to the show, and leave us an honest review. Your reviews and feedback will not only help us continue to deliver relevant, helpful content, but it will also help us reach even more small-town trailblazers just like you!
Entdecke, wie Lean Management Arbeitssicherheit fördert! Mit Praxisbeispielen aus der Produktion zeigen Kathrin und Lars, wie Standards und 5S mehr Schutz und Effizienz schaffen.
In this podcast, I share a successful case study of a Lean Six Sigma training and certification program conducted for a battery manufacturer about 2 years ago. By completing real-life projects, they were able to payback the investment in the training in under one month! Links Manufacturer invests in Green Belt training that leads to significant savings and payback: https://www.biz-pi.com/manufacturer-invests-in-green-belt-training-that-leads-to-significant-savings-and-payback/ Learn more about BPI 7 Continuous Improvement Best Practices: https://mail.biz-pi.com/lss-best-practices-funnel Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com
Lean Six Sigma: Uma Combinação Poderosa é um modelo que une os princípios do Lean e do Six Sigma para impulsionar a eficiência e qualidade nos processos organizacionais. Esta integração aproveita o melhor dos dois mundos: a eliminação de desperdícios do Lean e a redução de variabilidade do Six Sigma, criando uma abordagem robusta para melhoria contínua. O Lean é uma filosofia de gestão focada na criação de valor para o cliente eliminando desperdícios. Originado no sistema de produção da Toyota, o Lean se baseia nos seguintes princípios: Valor: Identificar o que é importante para o cliente. Fluxo de Valor: Mapear etapas que agregam valor ao processo. Fluxo Contínuo: Garantir que os processos fluam sem interrupções. Produção Puxada: Produzir somente conforme a demanda. Perfeição: Buscar a melhoria contínua. Exemplos de desperdícios (os "7 desperdícios do Lean"): Superprodução Espera Transporte desnecessário Processamento excessivo Estoque excessivo Movimentação desnecessária Defeitos O Six Sigma é uma metodologia baseada em dados, focada na redução da variabilidade dos processos para melhorar a qualidade. Utiliza ferramentas estatísticas e segue um ciclo de cinco etapas (DMAIC): Definir: Estabelecer os problemas e objetivos. Medir: Coletar dados sobre o processo atual. Analisar: Identificar causas raiz de problemas. Melhorar: Implementar soluções para eliminar problemas. Controlar: Garantir que os ganhos sejam mantidos. O Six Sigma busca alcançar um nível de qualidade com no máximo 3,4 defeitos por milhão de oportunidades (DPMO), promovendo a excelência. Embora eficazes por si só, Lean e Six Sigma têm limitações quando aplicados isoladamente: Lean pode melhorar a velocidade e a eficiência, mas não aborda profundamente variabilidade e controle estatístico. Six Sigma é excelente na redução de variabilidade, mas pode não priorizar a velocidade e o fluxo. A combinação de Lean Six Sigma une as forças das duas abordagens: Eliminação de desperdícios (Lean) + Redução de variabilidade (Six Sigma). Otimização simultânea de eficiência, qualidade e custos. Aumento da Satisfação do Cliente: Processos mais rápidos e com maior qualidade. Redução de Custos: Menos desperdícios e retrabalhos. Melhoria na Produtividade: Processos mais eficientes. Maior Agilidade: Resposta mais rápida às demandas do mercado. Decisões Baseadas em Dados: Uso de ferramentas estatísticas para garantir precisão. Manufatura: Redução de defeitos na linha de produção. Serviços: Melhorias no tempo de atendimento ao cliente. Saúde: Redução de erros médicos e tempos de espera. TI e Software: Aceleração do desenvolvimento com menos bugs. Lean: Mapeamento do Fluxo de Valor (VSM), 5S, Kanban, Kaizen. Six Sigma: Diagrama de Ishikawa, Gráficos de Controle, Análise de Regressão, Matriz de Causa e Efeito. A implementação eficaz do Lean Six Sigma exige uma mudança cultural: Envolvimento de todos os níveis hierárquicos. Formação de líderes como Green Belts e Black Belts. Comunicação clara dos benefícios e metas. Lean Six Sigma é uma abordagem poderosa que une a busca por eficiência do Lean com a precisão do Six Sigma. Quando implementado corretamente, pode transformar processos, reduzir custos e aumentar a competitividade organizacional. 1. O que é Lean?2. O que é Six Sigma?3. Por que combinar Lean e Six Sigma?4. Benefícios do Lean Six Sigma5. Aplicação Prática6. Ferramentas Comuns7. Cultura OrganizacionalResumo
O que é Lean? O Lean é uma filosofia de gestão focada na criação de valor para o cliente eliminando desperdícios. Originado no sistema de produção da Toyota, o Lean se baseia nos seguintes princípios: Valor: Identificar o que é importante para o cliente. Fluxo de Valor: Mapear etapas que agregam valor ao processo. Fluxo Contínuo: Garantir que os processos fluam sem interrupções. Produção Puxada: Produzir somente conforme a demanda. Perfeição: Buscar a melhoria contínua. Exemplos de desperdícios (os "7 desperdícios do Lean"): Superprodução Espera Transporte desnecessário Processamento excessivo Estoque excessivo Movimentação desnecessária Defeitos O Six Sigma é uma metodologia baseada em dados, focada na redução da variabilidade dos processos para melhorar a qualidade. Utiliza ferramentas estatísticas e segue um ciclo de cinco etapas (DMAIC): Definir: Estabelecer os problemas e objetivos. Medir: Coletar dados sobre o processo atual. Analisar: Identificar causas raiz de problemas. Melhorar: Implementar soluções para eliminar problemas. Controlar: Garantir que os ganhos sejam mantidos. O Six Sigma busca alcançar um nível de qualidade com no máximo 3,4 defeitos por milhão de oportunidades (DPMO), promovendo a excelência. Embora eficazes por si só, Lean e Six Sigma têm limitações quando aplicados isoladamente: Lean pode melhorar a velocidade e a eficiência, mas não aborda profundamente variabilidade e controle estatístico. Six Sigma é excelente na redução de variabilidade, mas pode não priorizar a velocidade e o fluxo. A combinação de Lean Six Sigma une as forças das duas abordagens: Eliminação de desperdícios (Lean) + Redução de variabilidade (Six Sigma). Otimização simultânea de eficiência, qualidade e custos. Aumento da Satisfação do Cliente: Processos mais rápidos e com maior qualidade. Redução de Custos: Menos desperdícios e retrabalhos. Melhoria na Produtividade: Processos mais eficientes. Maior Agilidade: Resposta mais rápida às demandas do mercado. Decisões Baseadas em Dados: Uso de ferramentas estatísticas para garantir precisão. Manufatura: Redução de defeitos na linha de produção. Serviços: Melhorias no tempo de atendimento ao cliente. Saúde: Redução de erros médicos e tempos de espera. TI e Software: Aceleração do desenvolvimento com menos bugs. Lean: Mapeamento do Fluxo de Valor (VSM), 5S, Kanban, Kaizen. Six Sigma: Diagrama de Ishikawa, Gráficos de Controle, Análise de Regressão, Matriz de Causa e Efeito. A implementação eficaz do Lean Six Sigma exige uma mudança cultural: Envolvimento de todos os níveis hierárquicos. Formação de líderes como Green Belts e Black Belts. Comunicação clara dos benefícios e metas. Lean Six Sigma é uma abordagem poderosa que une a busca por eficiência do Lean com a precisão do Six Sigma. Quando implementado corretamente, pode transformar processos, reduzir custos e aumentar a competitividade organizacional. Se quiser explorar estudos de caso ou como aplicar na sua área, posso ajudar!
In this episode, I share a webinar I gave to the ASQ Lean Enterprise Division I share examples of how Lean tools like process mapping, 5S, and Kanban boards helped improve efficiency and effectiveness for nonprofit organizations focused on societal or environmental challenges. I also share my favorite real-world examples from the City of Denver, Continue Reading
In this episode, I share a short segment of a recorded presentation I gave to the Continuous Process Improvement Forum hosted within the National Industries of the Blind. They wanted to hear my perspective on AI, so I shared how I've utilized for my consulting work. NIB is a great organization whose mission is to enhance the opportunities for economic and personal independence of people who are blind, primarily through creating, sustaining, and improving employment. Links National Industries for the Blind: https://nib.org/ If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com
Lee explores the critical relationship between tools and the mindset of individuals in the realm of continuous improvement. Building on a previous discussion, Lee emphasizes that while various improvement methodologies, such as Lean and 5S, provide valuable frameworks, the true essence of successful change lies in fostering a culture of critical thinking and respect for people. He explores popular tools like value stream mapping and Kanban, highlighting the importance of asking the right questions to instil a mindset focused on problem identification, customer centricity, and proactive improvement. Ultimately, Lee argues that creating a thinking culture is paramount for achieving different results and driving meaningful change within organisations. KEY TAKEAWAYS Focus on Thinking, Not Just Tools: The essence of improvement lies in developing people's thinking rather than merely deploying tools. Continuous improvement and respect for people are fundamental principles that should guide all change initiatives. Value Stream Mapping: This tool is not just about mapping processes but about fostering a mindset that encourages holistic thinking, customer-centricity, and problem identification. The goal is to help individuals think differently to achieve better results. 5S and Workplace Organization: Implementing 5S goes beyond maintaining cleanliness and order. It aims to instil discipline, ownership, and a continuous improvement mindset among employees, encouraging them to recognize and address inefficiencies. Encouraging Continuous Improvement: Regularly asking questions about small improvements, frustrations, and outdated processes helps cultivate an improvement mindset. This approach fosters collaboration, proactivity, and a belief that there is always room for enhancement. Critical Thinking in Problem Solving: Tools like root cause analysis and the "5 Whys" are designed to promote critical thinking and accountability. The focus should be on creating a culture where individuals are empowered to identify problems and seek solutions, reinforcing the importance of thinking in driving effective change. BEST MOMENTS "It's about continuous improvement and respect for people. Those two things are not in isolation." "If we can help people think better, then we're creating more ideas and thoughts in those people to make the world a better place." "We want to try to create thinking. We want people to be able to spot the opportunities for improvement." "It's not just so we can have a Kanban. It's not so we can just deploy a tool. It's because we're trying to create thinking in people." "We need to create thinking in people first." HOST BIO You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.
In the 2024 Lean Global Connection virtual conference, our Lean Sustainability community shared some tips and methods to help apply Lean to Green initiatives. In my segment, I explained how Energy Treasure Hunts are a combination of gemba walks and kaizen events, with the goal to identify and reduce energy usage in a facility. This is a great approach that combines my passion for process improvement and sustainability. The full presentation will be available in a few weeks (end of 2024), and I will post it in the Lean Six Sigma for Good podcast as soon as possible. Links Lean Global Connection: https://www.planet-lean.com/lean-global-connection-2024 Video from this presentation segment: https://youtu.be/OD0aZK8JptM Energy Treasure Hunts Webinar: https://leansixsigmaenvironment.org/index.php/e116-using-energy-treasure-hunts-and-energy-swaps-to-engage-employees-and-reduce-costs/ About the Lean Sustainability Community: https://leansixsigmaenvironment.org/index.php/lean-sustainability-global-network/ If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com
Energy Treasure Hunts can be described as a combination of gemba walks and kaizen events in Lean methodology, with the goal to identify and reduce energy usage in a facility. This is a great approach that combines my passion for process improvement and sustainability. I uploaded a recent webinar I did on Energy Treasure Hunts to AI (NotebookLM), and it generated a fake podcast episode between two robots, which was mind-blowing to hear. I share segments from the "podcast" so you can hear how it sounds. Let me know what you think! In summary, here is how NotebookLM summarized the webinar, which was well-stated: "Energy treasure hunts and programs like the Better Buildings Challenge offer a powerful approach to identifying and implementing energy-saving opportunities. By engaging employees, leveraging data analysis, and fostering collaboration, organizations can achieve significant energy reductions, cost savings, and environmental benefits." Links NotebookLM from Google: https://notebooklm.google.com/ Energy Treasure Hunts Webinar: https://leansixsigmaenvironment.org/index.php/e116-using-energy-treasure-hunts-and-energy-swaps-to-engage-employees-and-reduce-costs/ If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com
Supplement editor Dr. Lanre Falusi interviews Senior author Dr. Julie Sweetland from the Frameworks institute on her piece in Academic Pediatrics discussing how pediatricians can use framing for effective advocacy for children in immigrant families. The full article is available open access: O'Neil M, Sweetland J. Fighting for Immigrant Families through Framing. Acad Pediatr. 2024 Jul;24(5S):48-49. DOI:10.1016/j.acap.2023.10.005
In the last 2 episodes, I shared best practices in process improvement with students in the Florida Atlantic University (FAU) Executive MBA Program in Boca Raton, Florida. At the end of my talk, I discussed how Lean and Six Sigma can be used to improve society and the environment, which I call Lean Six Sigma for Good. I share some examples and discuss my own experiences, hand out copies of Volume 1 and 2 of the book series, and encourage the students to help me connect with some local nonprofits. Additional Links Full presentation with slides (YouTube) Lean Six Sigma for Good book series Florida Atlantic University Executive MBA Program If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com
This is the 2nd part of the list of best practices in process improvement I shared with students in the Florida Atlantic University (FAU) Executive MBA Program in Boca Raton, Florida last month. I compiled my top recommendations that they could take back to their company. Daily huddles to review performance and formalize communication Statistical thinking and analysis (separating noise from signals) Leaders as coaches and mentors (secret to Toyota) Must create time for risk prevention, kaizen events and projects Additional Links Full presentation with slides (YouTube) Florida Atlantic University Executive MBA Program If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com
This is a list of best practices in process improvement I shared with students in the Florida Atlantic University (FAU) Executive MBA Program in Boca Raton, Florida last month. I compiled my top recommendations that they could take back to their company. Focused on building problem solving and waste identification skill set of lowest-level employee Psychological safety to discuss and solve problems Management horizontally across value stream Making decisions that are best for the system, not individual departments (vertical) Aligned and balanced metrics (two-way communication or “catchball”) Not just lagging financial metrics Additional Links Full presentation with slides (YouTube) Lean Six Sigma for Good book series Florida Atlantic University Executive MBA Program If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com
Jesus D. “Jesse” Hernandez Jr is the Founder of Depth Builder LLC, who helps leaders deepen their communication skills and build trust through their improvement initiatives. Jesse does this by shining a light on their blind spots, and teaching them how to adjust their leadership approach to ensure “buy in” amongst their employees. Experiencing construction business problems from the perspective of an installer, a field leader, a trade contractor, a General Contractor and an owner's Rep has helped Jesse understand that we are more alike than we are different. Being a witness to people discovering their agency and leaders contributing to that is what brings him fulfillment. His path in the professional space and 7+ years of sobriety has helped Jesse meet people where they are at and get them unstuck. The key is in serving others and helping folks leverage their influence and formal authority in making the work better for the men and women who are doing the work. Jesse's 5S in Relationships Livestream Experiment revealed to him that there is a gap in connection amongst construction professionals. This led him to co-author the book Lean & Love 5S Love Letters and co-host The NoBS with Jen and Jess Podcast, where he is having imperfect conversations about the human side of work. These efforts helped Jesse appreciate the power of vulnerability. Jesse has also written Becoming the Promise You are Intended to Be where readers can find glimpses of themselves in the stories he shares and discover the path to living up to the promise they are Intended to fulfill. Seeing the impact these works are having have lit a fire in Jesse to help people practice vulnerability and deepen their connection with the folks they spend the most time with. Jesse wants to serve our listeners with the idea that focusing on the person in front of us is the best way to Expand their Influence. The key to this is listening and more specifically asking interested questions. He wants to introduce the listeners two a couple of cheat codes (air time & first response) that they can put into practice immediately.
João Mendes e Ingrid Froehner discutem um caso de icterícia apresentado por Joanne Alves. Referências: 1. Kwo, P. Y., Cohen, S. M., & Lim, J. K. (2017). ACG Clinical Guideline: Evaluation of Abnormal Liver Chemistries. The American journal of gastroenterology, 112(1), 18–35. https://doi.org/10.1038/ajg.2016.517 2. Fargo, M. V., Grogan, S. P., & Saguil, A. (2017). Evaluation of Jaundice in Adults. American family physician, 95(3), 164–168. 3. Expert Panel on Gastrointestinal Imaging:, Hindman, N. M., Arif-Tiwari, H., Kamel, I. R., Al-Refaie, W. B., Bartel, T. B., Cash, B. D., Chernyak, V., Goldstein, A., Grajo, J. R., Horowitz, J. M., Kamaya, A., McNamara, M. M., Porter, K. K., Srivastava, P. K., Zaheer, A., & Carucci, L. R. (2019). ACR Appropriateness Criteria® Jaundice. Journal of the American College of Radiology : JACR, 16(5S), S126–S140. https://doi.org/10.1016/j.jacr.2019.02.012 4. European Association for the Study of the Liver (2009). EASL Clinical Practice Guidelines: management of cholestatic liver diseases. Journal of hepatology, 51(2), 237–267. https://doi.org/10.1016/j.jhep.2009.04.009 5. European Association for the Study of the Liver. Electronic address: easloffice@easloffice.eu, & European Association for the Study of the Liver (2017). EASL Clinical Practice Guidelines: The diagnosis and management of patients with primary biliary cholangitis. Journal of hepatology, 67(1), 145–172. https://doi.org/10.1016/j.jhep.2017.03.022
In this episode of the Contractor Success Forum, we dive into the world of lean construction-a game-changing approach that helps contractors complete projects faster, safer, and with higher quality. Hosts Wade Carpenter and Stephen Brown discuss the key principles of lean construction, including the 5S methodology, waste reduction strategies, and how these practices can streamline operations and improve profits. Learn how lean techniques can boost your team's efficiency, improve employee engagement, and reduce costly rework. Whether you're a seasoned contractor or new to the field, this episode offers practical steps to implement lean in your business today.Topics we cover on this week's episode:Introduction to Lean Construction (00:00:00 - 00:00:19)Ever wonder how construction companies deliver faster, safer projects? Introducing lean construction.Overview of Lean Construction (00:00:19 - 00:01:00)Explanation of lean construction's key principles and its origins.Benefits and Statistics of Lean Construction (00:01:00 - 00:02:00)Hard data on lean practices, including efficiency, teamwork, and satisfaction improvements.5S Principles for Lean Construction (00:05:59 - 00:06:25)Explanation of the 5S principles: Sort, Set in order, Shine, Standardize, Sustain.Reducing Waste in Construction (00:06:25 - 00:08:12)Addressing waste reduction in construction using the DOWNTIME acronym.Implementing Lean and Employee Engagement (00:08:12 - 00:09:45)Engaging employees and improving productivity through lean methods.Conclusion and Resources (00:11:45 - 00:14:17)Encouragement to get lean certified and the importance of continuous improvement.LINKSResources we mentioned in the episode:Lean Construction Reading ListJason Schroeder's podcast, Elevate ConstructionLean Construction Education ProgramVisit the episode page at https://CarpenterCPAs.com/leanconstruction for more details and a transcript of the show.Join the Profit First for Construction community!Find all episodes and related links at ContractorSuccessForum.com.Join the conversation on our LinkedIn page: https://www.linkedin.com/company/CarpenterCPAs FIND US ONLINEWade Carpenter, CPA, CGMA | CarpenterCPAs.comStephen Brown, Bonding Expert | SuretyAnswers.com
In this episode of the Contractor Success Forum, we dive into the world of lean construction-a game-changing approach that helps contractors complete projects faster, safer, and with higher quality. Hosts Wade Carpenter and Stephen Brown discuss the key principles of lean construction, including the 5S methodology, waste reduction strategies, and how these practices can streamline operations and improve profits. Learn how lean techniques can boost your team's efficiency, improve employee engagement, and reduce costly rework. Whether you're a seasoned contractor or new to the field, this episode offers practical steps to implement lean in your business today.Topics we cover on this week's episode:Introduction to Lean Construction (00:00:00 - 00:00:19)Ever wonder how construction companies deliver faster, safer projects? Introducing lean construction.Overview of Lean Construction (00:00:19 - 00:01:00)Explanation of lean construction's key principles and its origins.Benefits and Statistics of Lean Construction (00:01:00 - 00:02:00)Hard data on lean practices, including efficiency, teamwork, and satisfaction improvements.5S Principles for Lean Construction (00:05:59 - 00:06:25)Explanation of the 5S principles: Sort, Set in order, Shine, Standardize, Sustain.Reducing Waste in Construction (00:06:25 - 00:08:12)Addressing waste reduction in construction using the DOWNTIME acronym.Implementing Lean and Employee Engagement (00:08:12 - 00:09:45)Engaging employees and improving productivity through lean methods.Conclusion and Resources (00:11:45 - 00:14:17)Encouragement to get lean certified and the importance of continuous improvement.LINKSResources we mentioned in the episode:Lean Construction Reading ListJason Schroeder's podcast, Elevate ConstructionLean Construction Education ProgramVisit the episode page at https://CarpenterCPAs.com/leanconstruction for more details and a transcript of the show.Join the Profit First for Construction community!Find all episodes and related links at ContractorSuccessForum.com.Join the conversation on our LinkedIn page: https://www.linkedin.com/company/CarpenterCPAs FIND US ONLINEWade Carpenter, CPA, CGMA | CarpenterCPAs.comStephen Brown, Bonding Expert | SuretyAnswers.com
This is the final part of the 2006 speech given by Rockwell Collins CEO, Clay Jones. I worked at Rockwell Collins from 1999-2017, and was heavily involved in the Lean Electronics program. In this clip, he answers audience questions: 1) How to immerse Lean into the culture? 2) How is he going after employee healthcare costs? (asked by George Koenigsaecker) 3) What are the biggest barriers he is concerned about? In his answers, he mentions the importance of coaching and mentoring, but also discusses the classroom and virtual training courses, knowledge management and the Communities of Practice program. He also shares some of the work that Rockwell Collins has done to drive Lean into healthcare (including a grant program I worked on). Finally, he stressed the importance of not being complacent, always looking for waste and reducing cost of nonconformance, and the strive for continuous improvement. I also share my thoughts on what happened to the Lean program when Kelly Ortberg (now the Boeing CEO and President) took over for Clay in 2013. You can watch the entire video at http://techtv.mit.edu/videos/16101-leading-rockwell-collins-lean-transformation Additional Links Clay Jones Wikipedia page Kelly Ortberg Wikipedia page George Koenigsaecker If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com
This is part 5 of the 2006 speech given by Rockwell Collins CEO, Clay Jones. I worked at Rockwell Collins from 1999-2017, and was heavily involved in the Lean Electronics program. In this clip, you'll hear him discuss the 5 lessons learned from the first 8 years of the Lean journey at Rockwell Collins (1998 to 2006). Senior Leadership alignment Managing change and resistance Course correction when needed Implement Value Stream Mapping first Ask for help "If leadership isn't driving your Lean transformation, don't even start. It's like teaching a pig to talk. You're wasting your time, and you're annoying the pig" - Clay Jones He shares some impressive results that were partly due to Lean implementation. Stock price increase of 260%, return on investment capital from 21% to 38%, sales almost doubled from $1.8B to $3.5B, net income over 80%, both business units over 18% operating margin, along with the traditional improvements to on-time delivery, customer acceptance (quality) and sales per employee. You can watch the entire video at http://techtv.mit.edu/videos/16101-leading-rockwell-collins-lean-transformation If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com
This is part 4 of the 2006 speech given by Rockwell Collins CEO, Clay Jones. I worked at Rockwell Collins from 1999-2017, and was heavily involved in the Lean Electronics program. In this clip, you'll hear him discuss how they expanded on the Core Process Optimization efforts to move to Lifecycle Value Stream Management. This allowed them to address the wastes in the handoffs between major processes. The VSM roles required them to change their roles, metrics, behaviors and cost allocations. "Lean is a journey, not a destination" - Clay Jones He also shares how they expanded Lean into innovation and creative processes like Engineering, Design and Development and Research. This broke the stereotype that Lean was only for manufacturing. The standardization of these major processes helped bring some consistency and efficiency to how a product was proposed, funded, managed, designed, transitioned and supported. He also reiterated the importance of knowledge management in capture information and disseminating it across the organizations and value streams. You can watch the entire video at http://techtv.mit.edu/videos/16101-leading-rockwell-collins-lean-transformation If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com
Are you seeking strategies to streamline your business operations?Toyota, the renowned Japanese automotive giant, has developed various methodologies to enhance workplace organisation and boost productivity, with one of the most effective being the 5S model.In this episode of the Ikigai Podcast, Nick is joined once again by Steve Beauchamp, who shares his innovative take on the 5S model and how it can play a pivotal role in optimising your business processes.
My guest for Episode #511 of the Lean Blog Interviews Podcast is Sam Yankelevitch, a distinguished global operations executive who has dedicated his career to advancing Lean principles, effective communication, and innovative problem-solving. Sam's journey began with managing international projects and optimizing processes in various industries. His expertise and passion for continuous improvement have made him a sought-after speaker, workshop trainer, and corporate coach. Episode page with video, transcript, and more Sam is one of the speakers and facilitators at the upcoming Global Lean Summit Event, being held in Indiana this September. Since 2014, Sam has leveraged his vast knowledge by producing popular online courses that have reached over 500,000 students worldwide. His contributions to LinkedIn Learning include highly-regarded courses such as "Root Cause Analysis" and "Improve Communication Using Lean Thinking." Sam's ability to distill complex concepts into actionable insights has earned him a dedicated following among professionals seeking to enhance their skills. In addition to his educational endeavors, Sam recently ventured into fiction writing with his debut book, An Interview with Failure. This unique narrative explores the lessons learned from setbacks and the value of embracing failure as a stepping stone to success. Before establishing himself as an influential educator and author, Sam held several key positions, including Vice President and General Manager at a German-based automotive supplier and President and CEO of Ideace, Inc., an international manufacturer and exporter. His diverse background and hands-on experience provide a rich foundation for his teachings. Sam holds an Industrial Engineering degree and an Executive Master's in Financial Management, further solidifying his expertise in operational excellence and strategic leadership. In this episode, we discuss the pivotal role that effective communication plays within the framework of lean thinking. We also explore how clear, concise, and consistent communication can significantly enhance problem-solving capabilities, streamline processes, and foster a culture of continuous improvement. Sam shares his insights on the common communication pitfalls that organizations face and offers practical solutions to overcome these challenges using lean methodologies. Additionally, we preview Sam's upcoming workshop at the Global Lean Summit, where he will be leading a session on lean communication. This workshop aims to equip participants with hands-on tools and techniques to improve communication within their organizations. Attendees will learn how to adapt lean principles to enhance clarity, reduce misunderstandings, and ensure that everyone in the organization is on the same page, thereby driving better results and fostering a more collaborative work environment. Questions, Notes, and Highlights: Tell us about the workshop you're doing at the Global Lean Summit. What are some core communication problems that Lean thinking addresses? Can you explain the concept of operational definitions from Dr. Deming? How can Lean methods improve communication in an organization? What's your lean origin story? How did your international experience influence your Lean approach? What were some challenges you faced when implementing Lean in the automotive industry? What advice would you give to someone leading a Lean transformation? How do you reframe failure as a learning opportunity? Can you tell us about your book, "An Interview with Failure"? How do you build trust in a coaching relationship? What's the importance of commitment conversations in leadership? How do you handle the word "accountability" in a positive way? How does communication serve as a precondition to quality? What can leaders do to improve their communication skills on the shop floor? What are the benefits of standard work and 5S in a high-mix, low-volume environment? How can Lean tools like Smed and Andon be applied to communication processes? What lessons have you learned about leading and motivating people throughout your career? The podcast is brought to you by Stiles Associates, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more. This podcast is part of the #LeanCommunicators network.
This week's guest is Gary Cihak. Ron and Gary discussed what it takes to build a Lean and Six Sigma program, the Job Instruction component of TWI, why 5S isn't just a series of chores, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quote Gary likes (2:20) His background and what he's up to these days (3:04) The early phases and building blocks (5:27) His experience with the Job Instruction component of TWI (6:06) Viewing 5S as more than just a chore (8:18) What Gary is most proud of (13:16) Practical tips for someone new to continuous improvement (15:29) When Gary first "saw the light" (17:11) Advice for when continuous improvement feels like a grind (18:16) Podcast Resources Right Click to Download this Podcast as an MP3 Northern Illinois Food Bank Gary on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What has your experience been with either building or participating in a new Lean and/or Six Sigma initiative?
This is part 3 of the 2006 speech given by Rockwell Collins CEO, Clay Jones. I worked at Rockwell Collins from 1999-2017, and was heavily involved in the Lean Electronics program. In this clip, you'll hear him discuss why they brought in some external consultants like John Shook and Denny Mead to try and figure out why all the improvements were not showing an impact on the bottom-line results or other key metrics. The RC Scorecard was developed to give a balanced view across the company, and it included a critical metric, called Cost of Nonconformance (CONC), which I was heavily involved with. He also discusses how leadership needed to become more engaged in value stream mapping to help drive the right improvements in the right areas by following the new "Lean Roadmap." You can watch the entire video at http://techtv.mit.edu/videos/16101-leading-rockwell-collins-lean-transformation If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/leansixsigmabursts/message
This is part 2 of the 2006 speech given by Rockwell Collins CEO, Clay Jones. I worked at Rockwell Collins from 1999-2017, and was heavily involved in the Lean Electronics program. In this clip, you'll hear him discuss how they created and rolled out Lean Electronics program across both manufacturing and the office, and selected Decorah (Iowa) as the pilot site. In the first few years (1998-2000), they achieved lots of successes (conducting over 600 kaizen events a year with reductions of 20-40%), but something was missing. Enterprise Value Stream Mapping was added through an initiative called Core Process Optimization (CPO) to look at major pieces of the customer journey, from Sales and Marketing, Design and Development, Build (Manufacturing) and Sales and Support. You can watch the entire video at http://techtv.mit.edu/videos/16101-leading-rockwell-collins-lean-transformation If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/leansixsigmabursts/message
This week's episode is titled ‘Certified Project Management Professional Lean Six Sigma Certification Green Belt: Boost Revenue Using Six Sigma'. In this podcast titled Boost Revenue Using Six Sigma, I'm joined by Leslie-Ann George, a Lean Six Sigma Certification Greenbelt. Leslie-Ann is a Certified Project Management Professional, and we discussed the implementation of Six Sigma in small businesses, practical examples of successful applications, and strategies to motivate staff and promote customer engagement. We also explored the concept of the 5S's and how it can be used to organize and streamline business processes effectively. Whether you're starting a small business or buying an existing one, this episode is packed with valuable insights that can help you boost your revenue using Six Sigma. Don't miss out on this opportunity to learn from an expert in the field. Visit the following link for the illustration referenced in the podcast for retail/grocery store improvements - Store 334 - https://www.youtube.com/watch?v=EtgLS_6yXyA Do you have questions or comments? Your feedback ensures that we continue to give you content that adds value to you, fuelling our commitment to providing high-quality content and fostering a community of informed and successful entrepreneurs. Leave your voice note here Topics: 00:02:13 Introduction to Six Sigma 00:03:20 Meet Lesley-Ann 00:05:55 Application of Six Sigma in Businesses 00:09:24 Promoting Customer Engagement with Six Sigma 00:12:09 Removing Blockers for Customer Reviews 00:15:30 Applying Six Sigma in Storage and Operations 00:19:32 Implementing the 5Ss Methodology 00:22:43 Understanding the 5Ss: Sort, Set, Shine, Standardize, Sustain 00:24:28 Efficient Processes and Standardization 00:27:01 Key Performance Indicators (KPIs) in Six Sigma Implementation 00:35:45 Improving Staff Motivation and Ownership Mentality 00:43:49 Motivating Staff with Ownership Mentality 00:46:51 Continuous Learning and Growth: Black Belt in Lean Sigma Connect with the guest, Leslie-Ann George: LA George LinkedIn- https://www.linkedin.com/in/leslie-ann-george-2550b376 EL Empire Linktree- https://linktr.ee/ELempire EL Empire E-magazine- https://www.el-empire.co/magazine/ EL Empire Website- https://www.el-empire.co/about/ Elevate Your Essay Writing Skills- https://www.amazon.ca/Elevate-Your-Essay-Writing-Skills/dp/1527297098 Connect with the host, Ola Williams: Website: https://bit.ly/3rxixue Instagram: https://bit.ly/3Qc5qH9 Linkedin: https://bit.ly/3Mbtzwz Let's chat!: https://bit.ly/3UpeThP Listen on: Apple podcast - https://apple.co/3MCEnUM Spotify - https://spoti.fi/49dQbpY Products: A 31-day Affirmation Cards Deck: https://bit.ly/4a7Ybbl
For the next few podcasts, I'll be sharing clips from a 2006 speech given by Rockwell Collins CEO, Clay Jones. I worked at Rockwell Collins from 1999-2017, and was heavily involved in the Lean Electronics program. I credit Clay and the "Lean Electronics" program for giving me the skills and experience to make this my passion, allowing me to eventually open up my consulting business, BPI. In this video, you'll hear him discuss how he first learned about Lean from Boeing, and what the customers were telling him about their products and services and what needed to improve. You can watch the entire video at http://techtv.mit.edu/videos/16101-leading-rockwell-collins-lean-transformation If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/leansixsigmabursts/message
In a recent class I taught, we were discussing the Project Charter, which asks you to fill in the baseline data for the metric you're trying to improve. I explain how you need to be persistent to find data, and not to start a project if you don't have any data, especially for a training class, or for your first project. I also answer a student question about how many samples you need for the baseline. You can also listen to a previous podcast (episode #25) about why we need 30 data points: https://spotifyanchor-web.app.link/e/VAoKfXBelJb If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/leansixsigmabursts/message
Join us as we learn a practical approach to teaching the basics of evidence based medicine on the wards or in clinic with Nicholas Maldonado MD, FACEP. He talks us through the 5As framework, with a deeper dive into how to help our learners ask clinical questions and acquire the answers they are seeking in the medical literature using the 5S pyramid. Claim CME for this episode at curbsiders.vcuhealth.org! Website | Instagram | Twitter | Subscribe | Patreon | Free CME!| Youtube thecurbsidersteach@gmail.com Credit Producer/ Script: Charlotte Chaiklin MD Show notes/CME/Graphics: Molly Heublein MD Hosts: Charlotte Chaiklin, Era Kryzhanovskaya MD, Molly Heublein MD Peer Reviewer: Zoe Kopp MD and Keith Dickerson MD Guest: Nicholas Maldonado MD, FACEP Technical support: Podpaste Theme Music: MorsyMusic
In this podcast, I share a short clip from a recent training class, explaining the benefits of Lean Six Sigma Green Belt training to an organization, but more importantly, why it's important to the people attending the clas personally. If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable courses from OpEx Training: https://www.leansixsigmadefinition.com/shop/ Need help in your organization, or want to discuss your current work situation? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/leansixsigmabursts/message
This week's guest is Royden Johnson. Ron and Royden discussed lean in South Africa, connection before correction, 5S, authority, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quote that Royden likes (3:23) Royden's background (4:02) The state of lean in South Africa (10:41) Connection before correction (13:42) His journey with 5S (16:11) The contrast between moral authority and formal authority (23:24) Accountability vs. ownership (27:22) Advice for anyone at the early stage of their continuous improvement journey (29:27) Podcast Resources Right Click to Download this Podcast as an MP3 Royden on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? How is lean different in your country compared to other places in the world?
In episode 101, I share an interview clip from John Barnett, former Boeing Quality Manager, as he discusses the culture of quality that might explain the recent airline issues. He was found dead while he was giving a deposition about his former company, but I don't go into those details. I wanted to share my insights about a comment he made that inspection is non-value added, and how I think it has been misunderstood. Inspection is non-value added, but that doesn't mean you stop inspecting. You need to remove the causes for the inspection before you can even consider removing or reducing inspection or test. Links Ex-Boeing Quality Manager Warns of 737 Plane Being Back Air So Soon - TMZ: https://www.youtube.com/watch?v=eOffvIaWNm4 John Barnett Wikipedia Page: https://en.wikipedia.org/wiki/John_Barnett_(whistleblower) Top 3 Things to Validate Before Removing Test and Inspection Steps: https://www.biz-pi.com/top-3-things-to-validate-before-removing-test-or-inspection-steps/https://www.biz-pi.com/top-3-things-to-validate-before-removing-test-or-inspection-steps/ Lean Blog Audio from Mark Graban - The Problem (737 MAX and Beyond) at Boeing Isn't “Idiots.” It's Far More Complex Than That… But Fixable: https://www.leanblog.org/2024/01/the-problem-at-boeing-isnt-idiots-its-far-more-complex-than-that-but-fixable/ Need help in your organization? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/leansixsigmabursts/message
Read the blog post We often describe Kaizen as a way of looking at the world rather than a prescription for how to achieve positive change. Kaizen thinkers seek to make small changes to operations daily in search of higher quality, more efficiency, and less waste. But because the concept of Kaizen is so philosophical, it can be a challenge for people new to the idea to understand what it means in practical terms. Related: What is Kaizen? One useful tool for training managers to adopt the Kaizen mindset is called the 5 M's. By consistently examining the 5 M's, managers will be able to recognize when something in a process is not working and improve efficiency and profitability. This model can be used for risk mitigation, addressing safety issues, and improving quality. It can be used right alongside other Kaizen techniques such as the 5 Whys, 5S, and Gemba walks. Humanpower Machines Materials Methods Measurements
In episode 100, I share a segment of a Lean Six Sigma Green Belt training course I conducted, where I went into details about the Fishbone Diagram and the 6 M's, and I thought you might find it useful. When you are trying to uncover possible causes of a problem, using the 6 M's with a Fishbone Diagram is a great way to enhance your team brainstorming, and methodically narrow down the causes through a process of elimination. I've also posted a video of the slides I presented, if you want to see the graphics and gain more insights from what I shared. Links Video "How 6 M's and Fishbone (Ishikawa) or Cause and Effect Diagrams Can Help Reduce Water Usage": https://www.youtube.com/watch?v=qKx_xnXGewI 6 M's: https://www.leansixsigmadefinition.com/glossary/6-ms/ Fishbone (Ishikawa) Diagrams: https://www.leansixsigmadefinition.com/glossary/fishbone-diagram/ Need help in your organization? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/leansixsigmabursts/message
In episode 97, we released an excerpt by Elisabeth Swan from "Lean Six Sigma for Good: Lessons from the Gemba (Volume 1)" This is an excerpt from the audiobook version Volume 1. I share the story of running a small nonprofit organization in Portland, called Recycling Advocates (now called Waste-free Advocates). We created a fundraiser conference called Zero Waste Conference, to promote the reduction of items going to the landfill. I was able to incorporate some Lean and Six Sigma principles to the event planning to prevent issues like parking confusion, sign-in delays, seating charts, predicting show up rates, and much more. The entire chapter requires the purchase of the book, but remember that the proceeds from the book sales supports the nonprofit organizations selected by each of the 8 chapter authors. Links Lean Six Sigma for Good: Lessons from the Gemba (Volume 1 and Volume 2) Need help in your organization? Let's talk! Schedule a free support call Podcast Sponsor: Creative Safety Supply is a great resource for free guides, infographics, and continuous improvement tools. I recommend starting with their 5S guide. It includes breakdowns of the five pillars, ways to begin implementing 5S, and even organization tips and color charts. From red tags to floor marking; it's all there. Download it for free at creativesafetysupply.com/5S BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Podcasters.Spotify.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/leansixsigmabursts/message
Joe has a book “Agile Kata” in the making, if you like to be the first to know when it launches, please visit www.agilekatabook.com.Transcript: Agile F M radio for the agile community. [00:00:05] Joe Krebs: Thank you for tuning in to another episode here of Agile.FM. Today I have Tilo Schwarz with me, and we will be exploring in the Agile Kata series, which we are in, and Tilo is joining. We're going to explore the topic of Coaching, Kata coaching, to be more specific, before we get started, everybody should know that Tilo is the author of two books, the Toyota Kata Memory Jogger, released in 2018 and recently is in summer 2023, giving wings to her team that was in 2023.And that is a novel about coaching and Kata, welcome to the show, Tilo. [00:00:49] Tilo Schwarz: Joe, it's a pleasure to be here with you again. Awesome. [00:00:52] Joe Krebs: Awesome. Yeah. We want to talk and emphasize and focus a little bit on, on coaching and Kata in this episode, the other elements of the Kata series here on my podcast, they go into different kinds of corners, but for everybody listening today is all about coaching.All about Kata and coaching. So my first question is really there are two Kata. If somebody is reading about Toyota Kata, that's the improvement and coaching Kata. Can you do improvement without a coach and without a coaching kata? [00:01:25] Tilo Schwarz: Good question, Joe. Sure you can. I mean, many of us probably do, like at least once in a while, I mean, you know, something annoys you like your cable on your desk when you're moving the mouse.And so we push the cable out of the way fix it with some sticky tape to hold in place. And of course, also you could hire an expert, you know, like consultant coming in to implement some improvements for you for both. You don't need a coach. You know? I mean, the issue here of course is that these kind of improvements starting with bumping into some waste.And not necessarily return relevant improvement, right? I mean, for the investment, we're making time, ingenuity, budget, and so on. So basically that's why maybe waste walks, 5S audits, postmortems, that kind of thing might not be such a good starting point for improvement because the improvement just tends to be for improvement's sake, you know, where we bring up some ideas, they turn into long task lists and then array of projects.And at the end it might be very arbitrary and effects are random, right? So in a way you could say, back to your question, I mean, before coaching improvement should start with setting goals, right? So where are we what is it we want to achieve? Yeah but the cutter, they are separated from each other, right?So we can do improvement without the coaching cutter and that would be something a lot of people experience, let's say at the beginning of a year when they have their New Year's resolution. So I'm just going to work on this by myself. The track record is very known. for that. So why do we need coaching to get improvement?So building on that now, so imagining that we have set, you know, what do you say your new year's resolutions or in a business context striving for a challenging goal. Now at some point. And we'll enter the unknown zone. So I mean, that's the point where we've kind of, you know, all the quick wins, all the low hanging fruits done.Yeah. But we've done everything we had in mind the kind of the ideas we had up our sleeve but actually our desired condition is still way out. Time's ticking. So we're kind of running low on chips, as they say in poker. So not only will this happen inevitably over time in a business context, I even think we should look for that.So we should make sure we run out of solutions. Because you know, competitiveness comes from solving things that others haven't solved yet or solving them in a completely different way. Right. So now while you might still wonder, why do we need coaching? Now reaching that threshold of knowledge is kind of create stress.Okay. So we're out of solutions. We're out of chips. And that's when our biases kick in. So first and foremost if you're, I guess you're familiar with thinking fast and slow we start making assumptions based on our experience. So we reach for what has worked in the past, and it's quite likely that we ignore that circumstances might have changed or we conclude.It's impossible, right? So now besides these biases there's also some in a business context, there's often some group dynamics at play. So when we run out of solutions and you can imagine your team starting to discuss if the group has similar experiences, made similar experiences something like groupthink might kick in and we're even more convinced that this is the way to go.Or if, you know, everybody has different opinions this might get a heated discussion and then in the end, you know, it's all about opinion. We're actually not discussing facts anymore. And then the most senior person or whoever's most convincing wins. So that is kind of. is at stake? What's happening?We will run out of solutions and then biases, noise, group dynamics will kick in. Hope is not lost. Changing that is not as difficult as we might think because there's actually a powerful countermeasure available and that is practice of scientific thinking skills. So scientific thinking is a meta skill.And it helps us counter these effects. And that is actually the purpose of Toyota Kata, develop the meta skill of scientific thinking as a group and ultimately make it part of our culture. So the way we do things on a side note, that's actually the second meaning of the suffix Kata, a way of doing things now.So when we talk about all this, I think it's becoming clear, this is about habit change. This is about changing thinking patterns. Now our brain has this natural tendency to follow existing paths. So a new path. So whenever you try something new, we'll, by default. Be uncomfortable or make you feel uncomfortable.And it also will suck a lot of energy. And that is why we need a coach. So basically we need a coach to help us stay on track until this new neural pathway is strong enough and becomes a habit. And I mean, then you could say but then coaching ends. It doesn't end because in sports. a pro always has a coach, right?So to take the game to the next level. And that is why having managers as a coach is so important. Because a habit needs a trigger and you want to take it to the next level. So basically this is all about develop scientific thinking skills. Make them a habit and then trigger them, trigger their use on a daily basis on all levels.[00:07:26] Joe Krebs: Tilo, this is it sounds interesting. You just mentioned in the intro you were talking a little bit about experts in this. What you just described, it might sound for somebody out there like a severe undertaking, right? Why don't just hire an expert for that improvement we need? [00:07:43] Tilo Schwarz: Sure. I mean, that certainly could be an option in, in, in some situations.Now what I like to kind of remind myself of is hiring an expert is outsourcing, right? So we're outsourcing the knowledge work. And then besides that, an expert. I mean, we're all experts on a certain topic. You are, I am an expert is an expert because of the experience the expert has made with solving similar problems.So now If there's more and more new problems to be solved in the world there will be less and less experts, right? Or in other words in, in a changing world, volatile conditions, learning, speed of learning beats having experience and knowledge. And that's why we talk about the learning organization a lot.Now, a learning organization has the ability to evolve the business, to improve the products, develop new products, improve the processes, and do that over and over. So developing that kind of organization, a system, an organism, you could say, that evolves itself, if that is our goal, then, I mean, we cannot hire experts from the outside, right?So we have to develop this ability within the organization. And I think that is, that's very crucial. [00:09:10] Joe Krebs: So we already touched on that there are two Kata, the improvement and the coaching Kata. Early on we talked a little bit about the improvement Kata, but what makes the coaching Kata approach so special or so different in this context, if we're just isolating and focusing on that.[00:09:27] Tilo Schwarz: Yeah. So for me, it's the dual purpose. So there's different coaching approaches. And the idea of coaching in a business context is of course not completely new. So just to be clear here this is not about you know, being right or wrong or, you know, coaching is the only approach and no, this is not the point.Coaching is situational. And it's all about what is your purpose for using a coaching approach in this situation that is at hand. So it's about what is it we want to achieve? Now the first purpose of coaching, and I think that is true for any kind of coaching approach is helping an individual or a team to reach a specific goal or solve a problem.So I mean, if you think of business coaching, personal coaching, sports coaching even marriage counseling, right? It's always about reach a goal, solve a problem. So of course this purpose the coaching kata has that purpose too help the person you coach achieve a goal, remove an obstacle.Now, in addition, and that's that dual purpose thing. In addition, the coaching kata has a second purpose. And that is what, in my opinion, makes it very unique. Because the second purpose is that while we work towards reaching a specific goal. In addition, we want to become better or make the person that we coach better at a meta skill.So becoming better at scientific thinking. So to make that maybe I'll try an example. So maybe it's best compared to a sports coach where you say, so the sports coach is coaching a to win this specific game. And at the same time, learn how to play the game even better. So that is what for me makes the coaching kind of special.This dual purpose.. [00:11:30] Joe Krebs: This is awesome. We just touched a little bit on the coach itself, on the role of the coach. And the and the coaching Kata and the improvement Kata, but let's go back to that coach for a second, that individual what are the skills and characteristics you will be looking at by looking at what what's that coach in terms of characteristics and skills, responsibilities.[00:11:50] Tilo Schwarz: I'm a bit hesitant with the question here, you know, because this sounds like a checklist. It's kind of, you know, what criteria do I need to fulfill to be a coach? And I sometimes feel at least around coaching Kata, we've, we think too much of the coach being a job or a title. Connected with a certificate maybe?So a sports coach, that's a distinct job, okay? Or a personal coach, that's a job too. A systemic coach, that's the title. You have to earn it and then you get a certificate. That's why there maybe is a list of skills and you need to learn them. And then if you match them, you get the certificate, right?Now, as far as the coaching Kata of is concerned the coach is maybe more a momentary role, a role you take in a conversation, like, you know, when we talk about my project, you're coaching me. So you're the coach. When we're talking about your project. I might be coaching you, so then I'm the coach, right?So now let's take that in a business context where we're talking about managers should be coaching, managers as coaches. Rather than making this list of criteria, I prefer to talk about why should we be coaching? And then if we say like, okay so this is why then, Hey, how can we learn this?Yeah. And I don't know if we have time but just digging into that a little bit. So why should we be coaching? I think first adding an increasing amount of coaching to our daily management work might be the only option, viable option forward. I mean, given the unpredictability we have.Right. Because telling people what to do basically requires to have the answer, which is probably more and more unlikely to happen even inhumane to expect that from managers. You always have to have the answer. Then again, only setting targets defining projects and then say, okay, get out.I'll get out of the way. You figure it out. Might not work either. Because our team doesn't have the answer, or at least it raises the question if this is kind of manager's task, set the target, then get out of the way, what do we need managers for in the future? I mean, JetGPT can probably produce a, you know, scan our strategic target list analyze the running projects for impediments, and then create a list.That's what to work on today. So basically in a way you could say why do we need more coaching? Because I believe we'll be more and more operating in that area where neither we as the manager nor our team has the answer. And then we need to start coaching. How can we help our team to find the answer?Another reason, I mean, we're talking about people development. And and that's kind of a second aspect. So helping people to reach their potential, I think that is one of our main tasks in a leadership role. And I mean, I see it this way, very personally. I mean, when I watch this over, everything is said, everything's done, you look back on your life, you don't want to end up, you know, kind of thinking of people you've been working with, you've worked with, you've lived with and go like.Oh, they didn't reach their full potential because of me. And not just because I didn't help them because maybe I even was in their way. You don't want that. Right. If we, the need for coaching, I think is growing and I think it's also that what makes the role of good leadership. So if we want to learn this and that maybe gets closer to your question of a skill list.I'll go high level here. So number one, I think coaching, learning to coach starts with a posture, the underlying mindset we have. And basically it's like this. It's not about you. It's about the people developing the people you're responsible for. It's not about you putting in your ideas and solutions.And then. And if that is you then you can start your learning journey. And I think that's the second aspect, understanding that becoming a better coach is a learning journey because coaching is a skill. There's no hack. It's not like you can read a book, you can sit in the classroom and that's knowledge.That's not skill. And that is really what I love about the coaching kata. Right from the start, I realized, Hey the coaching kata provides a set of questions. I can get started with, and it's not 100 questions. It's a set of questions. It's structured in five phases. And I felt like back when I was a plant manager yeah, I stand a chance.I can do that. I can do that even in the whirlwind of my daily management. Yeah. Okay. Start with the posture is not about you and coaching is a learning journey. Right. And I think that, that's a good starting point. [00:17:08] Joe Krebs: Very good starting point and thanks for clarifying a little bit.It's not so much of a list or something like that, or of skills. It's more like a. The thing, and as you said, in sports, sometimes ex athletes who are trying to become coaches are not good coaches. It turns out that they're departing from that profession. So it is a skill that needs to be added on.So just being a good athlete, it's just a good piece, but it's just not the full person. So you just mentioned a little bit, the questions you would be asking there is a coaching cycle where the coach and the coachee is going to meet. And there are some questions that are being asked.What's the purpose of these coaching questions in an, in a coaching cycle like this? [00:17:53] Tilo Schwarz: As I said first the questions of the coaching kata provide a starting point for practicing, for getting our practice started. And then over time, of course, it's not about, you know, talking like a robot forever.So over time, as our coaching skills develop our brain will turn these questions into question phases. Like a five phase coaching model. And then using this five phase model intuitively like a scaffold is what enables us to coach in actually nearly any kind of situation, like in a one on one, in a meeting, and even when there's just pressure, yeah.And once we have this underlying model as a scaffold in our mind for, You know, running our conversations, running our meetings, it really releases this pressure of having to have all the answers. And at the same time, it's not just saying, okay, you do it. It's, it also provides a way, you know, we can have our team to move forward.So when that is when kind of the coaching kind of questions show their second purpose, because you asked about purpose or what do they do they become you could say like a measurement instrument. So here's what I mean. So I don't know, Joe have you ever done downhill skiing? Are you a skier?I'm not sure. A[00:19:12] Joe Krebs: little bit downhill. A little bit. Okay. Okay. [00:19:14] Tilo Schwarz: That's good. Okay. So let's quickly run this mental experiment, or not experiment, just this, you can imagine so you can ski and now you want to up your game. So for the weekend, you take a ski instructor. Now, when you meet and after saying, hi what is.What's the first thing this ski instructor is going to, what she's going to do? [00:19:37] Joe Krebs: Probably assessing my, State.[00:19:38] Tilo Schwarz: Current condition. Yes, exactly. And so basically developing skills starts with assessing current condition. So how does she do that? She tells you, Hey, Joe, go down this part of the slope, right?And then, exactly. So she wants to see you, she wants to see you ski, yeah. And that helps her to understand. where you're at. And then she can take it from there. Okay. So developing skills starts with understanding current condition. Where's the person at? And that is what the questions do.Okay. So when you ask the question, the coaching Kata question, one of them, they are like a measurement instrument. So it's not so much about the question. It's about listening to the answer. And then this answer will give you a glimpse in how the other person is thinking. So I'll make an example. So imagine you ask a question from phase three, like, which one obstacle or impediment are you addressing now?And then your counterpart says we have to update the software on the controller. So you probably right away hear, this is not an obstacle, it's a countermeasure. Update software on controller. So mentally you realize your counterpart is already moving towards taking action. Now depending on the situation, that might be okay.But imagine maybe the past three days, we've been throwing all kinds of things, you know, action at some arbitrary attempts to get this solved. Then maybe you don't want to move with that and say wait. So a good follow up question might be, so what obstacle or impediment are you addressing by updating the software?So in a way, this coaching kata question you started with, which one helps you addressing, and then listening to the answer helps you understand where the person's at. That's like the ski coach saying, Hey, Joe, go down the slope here. Yeah. Right. So basically the, back to your question, coaching kata questions at the beginning, they provide a starting point.Then they turn into this five phase model, a scaffold, and the questions themselves become your measurement instrument. [00:21:53] Joe Krebs: Right. Cool. So when I got exposed to Kata and several years ago one thing that really, you know, brought me, I guess something extremely powerful was the concept of a second coach. And this is really a cool concept because there is not only one coach, there is a possibly a second coach that is part of that, that coaching cycle.What's the power of that? You want to explore this a little bit together. [00:22:19] Tilo Schwarz: Yeah, so let's talk about why is it helpful to have a second coach? We said coaching is a skill and develops through practice. In the longer run, we want to add coaching to our leadership portfolio. And.You know, this is not a knowledge problem. I mean, managers, no, I can tell you from my own experience as a manager we know we should be coaching. We've read books. We've had some two day coaching training or whatever, a course. Yeah. We know the issue is any given day, somebody steps into your office and says, we have a problem.And you have like 21, 22, 23. to make a decision, right? Do you tell? Do you delegate? Do you coach? Okay. So that's the issue. It's like in the moment, in the heat. Yeah. Pull the coaching card. And skill development of course is best done with a coach, right? Because we can't observe ourselves. And that is where this power of this having a second coach comes in, helping me.If coaching is a learning journey, helping me to move forward on this learning journey. [00:23:36] Joe Krebs: Yeah, this is really cool. As we said in the beginning, you are the author of Giving Wings to Her Team, a novel you wrote together with Dr. Jeffrey Liker. And There is a character called Denise in your book and I just want to bring listeners to the book.Obviously, there's an awareness that there is a book, it's a novel, and there's some form of Kata, obviously, and coaching involved. Can you name one struggle from Denise, which is one of the characters in the book that is very common when somebody is starting with [00:24:08] Tilo Schwarz: Sure. Sure. Just a bit of context here for your listeners.So Denise is the main character. She's a young manager, has taken her first managerial role has a background as a consultant and because yeah she just wants to lead her team in a, you know, timely manner a modern way of working together. So she has this aspiration of coaching her team and she runs some experiments.And because of her background as a consultant and having some coaching training, she said, okay, I can do this. Okay. So I'll just read a part from the book if that's okay. So Wednesday, February 2nd, 6. 35 PM. What a long day at work. Denise parked hercar at the fitness studio, grabbed her duffel bag and made her way to the changing room. She had met with Joan Mark, her team leaders, twice today to discuss the target conditions they were working on this week. It seemed that after an initial burst of energy early in the week, Denise had tried to coach them using approaches she had learned during a training program at the consultancy she worked for.What are you trying to achieve? Getting that damn quality issue solved, Joe had said in frustration at one point. What options do you have? Was another question Denise had lobbed at him. At first, Joe and Mark had come up with suggestions. Denise had encouraged them to try them out right away.Unfortunately, they did not work. They were further disillusioned. What other options can you think of? was the question Denise had tried next. Mark had just stared at her. Nothing, he said. I've tried everything. It's just impossible. Oh no, back to where we started, Denise had thought. She had tried to encourage them and also awaken their ambitions by asking, So how would it feel to be successful?How would it feel? Mark had replied. I'd say relieved, because then we could stop these stupid interviews. Then she had tried yet another approach. What is the real challenge here for you? The real challenge is that I don't know how to solve the quality issue. Joe had snapped back at her. So what options do you see?Denise had asked him. I don't know, Joe had said. I've tried everything. It just doesn't work. Okay, what else could we do? I don't know, Joe had replied, even more annoyed than before. These interrogations you call coaching are driving me crazy. Please just tell me what you want me to do. Denise had been just as frustrated as Joe.This had been exactly where she didn't want to go, but she knew she was running out of alternatives and had started making suggestions. Joe and Mark quickly shot each idea down. That doesn't work. We tried that. That doesn't work either. I need to talk to Maggie, desperately, Denise thought as she grabbed her towel and left the changing room.She entered the gym hall, walked over to the stationary bicycles, looking around for Maggie, but Denise couldn't see her anywhere. She started her workout. So Maggie is her second coach. That's the person she's looking for. And yeah, this is not a few, this is another Joe, by the way, Joe, just for clarity.[00:27:58] Joe Krebs: I know why you picked this example. [00:27:59] Tilo Schwarz: So let's kind of, Think about that passage for a second. So what we see happening here is a very common struggle for coaches or when we try to coach. Happened to me too, yeah. Basically checking in and asking a few questions is not coaching, right?Because this is unlikely to help the other person when they're stuck. So we're having a situation here where the team is stuck. And then a second struggle is because then when Denise realized we're getting nowhere, she started to enter in her ideas. So that's kind of a second thing that is a big issue when coaching.So sometimes people ask me what do you mean I should stay away from my own ideas? But then, I mean, how can I coach if I don't have knowledge and understanding about the topic? I often say, if you don't have a deep knowledge about the process or topic you're coaching on that might actually be helpful because if you have you're probably going to be sucked in by your own ideas.And at some point you're going to start to, yeah. What do you think about this? Have you thought about this? Yeah. This is not coaching. I mean, this is consulting, counseling, sparing solving problems together. So then people ask, so how can I coach them without? You know, without, if I don't have knowledge, how can I coach?Basically we can by coaching on the how, on the meta level of how people approach things and help them do it in a scientific way. And that's kind of this, the secret power of the coaching kata, you could say. So it helps the coach to move to this meta level. And then instead of, you know, talking about the topic, coach people on how they work towards the target, help them to do it in a scientific way and not challenge what they do to reach their target and compare it with our own ideas. So these are two common struggles if you ask that. So it's like, Hey, coaching isn't just asking any kind of questions. And if you start entering your own ideas. It's like, Hey, how can I coach my team? So they come up with the idea I had in mind, right? This is not coaching. [00:30:16] Joe Krebs: Okay. Yes. I think that's an important differentiation on what is coaching or not thanks for that.Tilo, now somebody might be listening to this and this sounds all very interesting. I would like to try this but my organization does not have a culture of scientific thinking nor does it have coaching culture. How do they get started? And most importantly, let's just say, like, it's a slightly bigger or large organization.How do they scale that across an organization, that kind of thinking combined with coaching if they don't have that experience and that expertise, how do they get started?[00:30:52] Tilo Schwarz: So first let's look at the arrival point. What is it we need to achieve? So finally, or ultimately two things have to come together. And that is good coaching skill on all levels of the organization combined with working on important goals. I mean, we're coaching for developing people so they can reach challenging goals, which means having managers with good coaching skills on all levels of the organization is the bottleneck.That's the big hairy thing to be addressed. So how can we get started towards that? So step one, start small. This is not like you don't start with a program two day training for all managers hand out the question card. Please don't do this. So it's start with building a first group of good coaches because this gives you.gives you, you know, a, like, like a crystal, you know, a crystal starts with a seed. So this is about building the seed. It also is provides you with a proof of concept. So start small, build a first group of good coaches. Now, how do you do that? These coaches need to get an intuitive feeling of a scientific way of working.I mean, rationally, this is totally clear. But in the moment when you hear the answer, just like the ski coach, when you go down the hill, now your ski instructor needs to have a picture in mind. And if you do a left turn, she will compare what she sees you doing with the picture. If she hadn't had that picture she couldn't be your ski instructor, right?So this is what I call a coach's reference. So before we can coach, we need to build this reference or this kind of goes together. No reference, no coaching because you can ask the questions, but any answer goes, right? What's a good answer? What's a bad answer? So these coaches need to build this intuitive feeling of a scientific way of working.Otherwise they won't be able to coach for scientific thinking in their teams. Otherwise, they would be asking the questions, but would not focus on the meta level. They will probably use their content, their technical knowledge, and try to coach people towards what they have in mind. So you could say wannabe coaches should have a coach first.So how do you do it? Find a good coach. And what I mean here is not just any kind of coach, but someone that has particular experience in practicing coaching kata. Right. At the beginning, this person is likely coming from the outside and that's okay. And it just kept, I mean, by the way, this is a huge upside of Toyota Kata because over the last 10 plus years really a global base of practitioners has developed like grassroots.Yeah. There's likely going to be somebody in your region, so find someone in your region who can help you get started. Then of course, also the Kata Coaching Dojo is an accelerator for learning to coach. You, it's, you could think of it like a flight simulator, what a flight simulator does for pilots the Kata Coaching Dojo does for coaches.So offering frequent coaching practice in a safe space. And then once you got that first, the seed, this first group of internal coaches. Start growing the crystal, yeah. So link coaching, so develop more coaches step by step, because now you have these coaches and they can coach the next, you know, group and exactly.And then at that point, it's very important to think about this second aspect. So that is link coaching to working on strategic goals. So coaching people as part of their daily work, working towards relevant, meaningful goals. And once you're at that stage basically there's another good book actually at that stage, it's called Toyota Kata Culture that describes that kind of, you know, from the seed to the crystal, how do you do it?And, Combining good coaching with working towards strategic targets on all levels, that is when the power unfolds exponentially. Okay. So now the rocket is off the launching pad. Yeah. Because really what we see happen is people can outperform the expected through practicing scientific thinking.and with the help of a coach. And I firmly believe, and that is why Jeff and I wrote this book. It's like this book describes this journey for the individual, the coach, as well as for the organization. So from the starting point to the seed, to growing the crystal and combining it with working on strategic goals.You know, and we firmly believe you and the listeners, yeah your team can do it too. They need you as a coach and the coaching cata can help you become that kind of coach, the coach you always wanted to be and the coach your team needs you to be. Right. And that is why our book has this title, Giving Wings, yeah?So just like Denise is giving wings to her team, you can give wings to your team. [00:36:09] Joe Krebs: And Tilo, I could not even think of better words to end this podcast episode here with you. Giving wings to our teams. Thank you for coming on, talking about coaching, Kata coaching in particular with the with the listeners here in the Agile Kata series on Agile FM.Thank you so much. [00:36:28] Tilo Schwarz: Joe, thank you. It's been a pleasure.
Delve into the art of continuous improvement which has reshaped industries and personal habits alike. Originating from Japanese car manufacturer Toyota and popularized through Lean Six Sigma, Kaizen is more than a methodology; it's a mindset of perpetual betterment. Join Oliver Banks and unpack the essence of making each day more efficient and effective than the last, applying Kaizen not only to business operations but also to personal growth and productivity. With practical tools and insightful discussions, we pave the way for incremental yet powerful transformations in your retail environment and beyond. Listen to this podcast now:Discover how the principle of Kaizen encourages constant progress and why small, daily improvements are the compound interest of performance.Understand the importance of truly listening to customers to identify what adds value and what constitutes waste in your processes.Learn how bringing the right people together can spark innovation and drive efficiency where it matters most—in the thick of the action.Explore the 5S framework as a practical approach for optimal productivity and continuous improvement.Show notes at www.obandco.uk/276.
Dan Margenau is an Industrial Engineer with more than 20 years of experience in Lean Manufacturing, Operational Excellence and Team Management. He is Lean Six Sigma Black Belt Certified with a passion for problem solving and improving operational efficiencies. Dan is the Founder and CEO for LIX brands a company that provides advanced solutions for infused product manufacturers. Dan built-out a full-scale production facility and created product formulations as he successfully developed equipment and processes to bring the technologies to commercial scale production. His previous experience includes: Co-founder and Executive Vice President for Hath CBD an innovative wellness product company where he developed inventive products, worked with suppliers, and contract manufacturers to bring products to market. Polluting Vice President of Operations for Ebbu a cannabis innovation company where he designed all new packaging for the entire product line for efficient manufacturability. Dan managed all operations including onboarding contract manufacturing clients into the facility.Principle at Margenau Operational Specialists an operations consulting company where he focuses on increasing client's bottom line through significant process improvements and waste elimination, emphasizing sustainability and growth. Director of Operations for O.PENVAPE where he was responsible for operations overseeing the safety, quality, productivity and efficient delivery of products. He increased manufacturing productivity by over 225%; improving order fulfilment and inventory controls while reducing labor cost per unit by 46%. Dan also re-designed the current facility, an expansion and a new facility including equipment specifications and layout. Operations Manager for Lake Region Medical/Accellent a medical device manufacturing facility. Dan created a culture of continuous improvement, leading a team of over 200 employees through all aspects of production and increasing on-time customer delivery from 79-96%. Operations Manager for Amazon.com, Dan ran outbound operations in a fulfilment center and designed processes and layouts while managing over 600 employees. Manufacturing Specialist and Purification Manager for Amgen where Dan developed expertise in clean rooms, cGMPs and FDA regulations. He also executed Visual Factory Lean projects including 5S, process mapping, and Kanbans for parts in all large-scale production areas, creating additional capacity for new drugs coming to market.Dan has expertise in cannabis, medical device, biotech, pharmaceuticals, plastics and distribution / supply chain. He specializes in: operations, lean manufacturing and team management.Website: www.lixingredients.comLinkedin: linkedin.com/in/dan-margenau-8532631Facebook: https://www.facebook.com/profile.php?id=100090758957689Connect and tag me at:https://www.instagram.com/realangelabradford/You can subscribe to my YouTube Channel herehttps://www.youtube.com/channel/UCDU9L55higX03TQgq1IT_qQFeel free to leave a review on all major platforms to help get the word out and change more lives!
What is the best surgical treatment for a vasculopathy with critical limb threatening ischemia? In this episode of Behind the Knife the vascular surgery subspecialty team discusses two pivotal trials (BEST-CLI and BASIL-2) and how the findings of these trials can help answer this question. In this episode, we will discuss the age old question: open bypass versus best endovascular treatment. Hosts: Dr. Bobby Beaulieu is an Assistant Professor of Vascular Surgery at the University of Michigan Dr. Frank Davis is an Assistant Professor of Vascular Surgery at the University of Michigan Dr. David Schechtman is a Vascular Surgery Fellow at the University of Michigan Dr. Drew Braet is a PGY-4 Integrated Vascular Surgery Resident at the University of Michigan Learning Objectives Review the definition, prevalence, and prognosis of critical limb threatening ischemia Review basic treatment options for patients with critical limb threatening ischemia Understand the methodology, findings, limitations, and clinical applications of the BEST-CLI trial Understand the methodology, findings, limitations, and clinical applications of the BASIL-2 trial Compare open bypass and best endovascular therapy for patients with critical limb threatening ischemia References Farber A, Menard MT, Conte MS, Kaufman JA, Powell RJ, Choudhry NK, Hamza TH, Assmann SF, Creager MA, Cziraky MJ, Dake MD, Jaff MR, Reid D, Siami FS, Sopko G, White CJ, van Over M, Strong MB, Villarreal MF, McKean M, Azene E, Azarbal A, Barleben A, Chew DK, Clavijo LC, Douville Y, Findeiss L, Garg N, Gasper W, Giles KA, Goodney PP, Hawkins BM, Herman CR, Kalish JA, Koopmann MC, Laskowski IA, Mena-Hurtado C, Motaganahalli R, Rowe VL, Schanzer A, Schneider PA, Siracuse JJ, Venermo M, Rosenfield K; BEST-CLI Investigators. Surgery or Endovascular Therapy for Chronic Limb-Threatening Ischemia. N Engl J Med. 2022 Dec 22;387(25):2305-2316. doi: 10.1056/NEJMoa2207899. Epub 2022 Nov 7. PMID: 36342173. https://pubmed.ncbi.nlm.nih.gov/36342173/ Bradbury AW, Moakes CA, Popplewell M, Meecham L, Bate GR, Kelly L, et al. A vein bypass first versus a best endovascular treatment first revascularisation strategy for patients with chronic limb threatening ischaemia who required an infra-popliteal, with or without an additional more proximal infra-inguinal revascularisation procedure to restore limb perfusion (BASIL-2): an open-label, randomised, multicentre, phase 3 trial. The Lancet. 2023. 401(10390), 1798-1809. https://doi.org/10.1016/S0140-6736(23)00462-2 Conte MS Bradbury AW Kolh P et al. Global vascular guidelines on the management of chronic limb-threatening ischemia. Eur J Vasc Endovasc Surg. 2019; 58 (109.e33.): S1-109 https://pubmed.ncbi.nlm.nih.gov/31182334/ Bradbury AW Adam DJ Bell J et al. Multicentre randomised controlled trial of the clinical and cost-effectiveness of a bypass-surgery-first versus a balloon-angioplasty-first revascularisation strategy for severe limb ischaemia due to infrainguinal disease. The bypass versus angioplasty in severe ischaemia of the leg (BASIL) trial. Health Technol Assess. 2010; 14: 1-210 https://pubmed.ncbi.nlm.nih.gov/20307380/ Adam DJ Beard JD Cleveland T et al. Bypass versus angioplasty in severe ischaemia of the leg (BASIL): multicentre, randomised controlled trial. Lancet. 2005; 366: 1925-1934 https://pubmed.ncbi.nlm.nih.gov/16325694/ Bradbury AW Adam DJ Bell J et al. Bypass versus angioplasty in severe ischaemia of the leg (BASIL) trial: an intention-to-treat analysis of amputation-free and overall survival in patients randomized to a bypass surgery-first or a balloon angioplasty-first revascularization strategy. J Vasc Surg. 2010; 51: 5S-17 https://pubmed.ncbi.nlm.nih.gov/20435258/ Conte MS, Bradbury AW, Kolh P, White JV, Dick F, Fitridge R, Mills JL, Ricco JB, Suresh KR, Murad MH; GVG Writing Group. Global vascular guidelines on the management of chronic limb-threatening ischemia. J Vasc Surg. 2019 Jun;69(6S):3S-125S.e40. doi: 10.1016/j.jvs.2019.02.016. Epub 2019 May 28. Erratum in: J Vasc Surg. 2019 Aug;70(2):662. PMID: 31159978; PMCID: PMC8365864. https://pubmed.ncbi.nlm.nih.gov/31159978/ Menard MT, Rosenfield K, Farber A. The BEST-CLI Trial: Implications of the Primary Results. Eur J Vasc Endovasc Surg. 2023 Mar;65(3):317-319. doi: 10.1016/j.ejvs.2022.12.032. Epub 2023 Jan 6. PMID: 36621707. https://pubmed.ncbi.nlm.nih.gov/36621707/ Please visit https://behindtheknife.org to access other high-yield surgical education podcasts, videos and more. If you liked this episode, check out other vascular surgery episodes: https://behindtheknife.org/podcast-category/vascular/