Podcasts about lean healthcare

Watch the recordingPresented by Shawna Forst, Performance Excellence, Quality & Risk Coordinator at MercyOne Newton Medical CenterWhat do physical education teachers and performance excellence professionals have in common? More than you think! This session will feature one former P.E. Teacher's perspective on the similarities between coaching kids and leading quality and improvement efforts in the workplace while also sharing how to leverage KaiNexus to support and encourage those endeavors.In this webinar, you'll learn:To explore the basic fundamentals of being an effective coach, regardless of field.To identify how KaiNexus can be leveraged in being an effective coach.To understand how Lean methodology, leveraging KaiNexus, can help eliminate waste, build teamwork, reduce conflicts, reduce or eliminate defects, create IDEAL processes, services, and products as well as improve client satisfaction.Shawna is the Performance Excellence Quality & Risk Coordinator and Lean Healthcare Coach at MercyOne Newton Medical Center. Shawna has been a Lean Healthcare facilitator since January 2007 and has two years of experience as a technician in a cardiac unit. Since then, she has had various roles in Healthcare Quality and Safety. Shawna graduated from Simpson College in 2002 with a Bachelor of Arts in Physical Education and a Coaching Endorsement. In 2010, she became a Certified Professional in Healthcare Quality (CPHQ) and received her LEAN Green Belt certification in 2014. She also received her Masters in Business Administration from Western GovernorsUniversity in 2018.About the Presenter:Shawna Forst

It's becoming increasingly important to ensure your care team stays up to date with best practices for managing patients with cardiac implantable electronic devices (CIED) in the device clinic. On this MedAxiom HeartTalk, host Melanie Lawson, MS, speaks with James Allred, MD, FACC, CEO and co-founder of CV Remote Solutions; Austin Reed, vice president of Business Development, Strategy and Innovation, at CV Remote Solutions; and Nicole F. Knight, LPN, CPC, CCS-P, executive vice president of Revenue Cycle Solutions and Care Transformation at MedAxiom. They discuss the unique challenges related to highly technical roles and complex workflows in the device clinic. They also offer educational solutions to enhance your care team's understanding of function, programming and troubleshooting CIEDs. GUEST BIOS  James Allred, MD, FACC CEO and Co-Founder, CV Remote SolutionsAs Chief Executive Officer and Co-Founder of CV Remote Solutions, Dr. Allred partners with clinicians nationwide to ensure optimal care for patients with cardiac implanted electrical devices. Before launching CV Remote Solutions, Dr. Allred previously served as chief of Electrophysiology Services and medical director of the Atrial Fibrillation (AF) Clinic at Cone Health in Greensboro, NC. After establishing the world-class AF Clinic in Greensboro, he consults with individual clinicians, clinics and hospitals on starting or improving their AF clinic efforts and programs. He has also served on advisory boards for the Heart Rhythm Society and the American Heart Association. Dr. Allred completed an internal medicine residency at Duke University and fellowships in cardiovascular disease and electrophysiology at the University of Alabama at Birmingham, AL. In addition to partnering with MedAxiom to create educational material for clinicians, he has authored several published manuscripts on AF clinical efficiencies and healthcare savings. Austin Reed, MBA Vice President of Business Development, Strategy, and Innovation, CV Remote Solutions. In his role, Austin is responsible for sculpting strategic growth initiatives, pioneering innovative solutions, and driving business development efforts to help CV Remote Solutions continue to be at the forefront of the industry. In his previous role as vice president of Operations, he managed multiple business areas, including operations, marketing and human resources. Austin was instrumental in developing brand strategies and initiatives that responded to the needs and projected future of the healthcare industry. Before his time at CV Remote Solutions, Austin served as a director of Physician Services for HCA Healthcare, one of the nation's top providers. With over 15 years of healthcare industry experience spanning multi-site operations in primary care, cardiology, oncology and pulmonology, his robust understanding of the healthcare landscape is a key pillar of his strategic approach. Austin obtained his Bachelor of Science degree in health care administration from Western Kentucky University and a Master of Business Administration from Murray State University. His commitment to healthcare extends beyond his role at CV Remote Solutions as he continues to serve on the Nashville Health Care Leadership Council and the Medical Group Management Association, contributing valuable insights and leadership.  Nicole F. Knight, LPN, CPC, CCS-PExecutive Vice President, Revenue Cycle Solutions and Care Transformation ServicesAs the Executive Vice President of Revenue Cycle Solutions and Care Transformation Services at MedAxiom, Nicole provides guidance to MedAxiom's membership in cardiovascular operations, LEAN process improvement and the revenue cycle. Nicole applies her decades of healthcare experience in cardiovascular and neurology practice operations, clinical management, business office management and consulting to leading the Revenue Cycle Solutions team at MedAxiom. 
  
Prior to joining MedAxiom, Nicole served as a practice administrator for Baptist Neurology and Northeast Florida Cardiology and director of operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has delivered physician and staff coding and compliance education sessions nationally. 
  
Nicole has completed numerous education hours towards a Bachelor of Science in health care administration. In addition, she maintains her licensed practical nurse credential in Florida. She is a member of the American Academy of Professional Coders (AAPC) and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified American Health Information Management Association (AHIMA) ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She has also served on the Physician Practice Council for AHIMA.Areas of Expertise: • Cardiology and neurology practice operations • Clinical and business office management • LEAN process improvement • Office-based cath lab implementation • Revenue cycle performance and metrics • Coding, compliance audits and education in numerous specialties, including cardiovascular • Documentation and implementation guidelines • Complex procedure coding education • Risk adjustment coding • Cardiovascular service line integration • Cath and electrophysiology lab optimization, revenue cycle services and facility coding 

In this episode of Money Tales, our guest is Derrick Miles. Like many of us, Derrick has experienced the highs and the lows during his pursuit of happiness and purpose. Starting from humble beginnings, Derrick's mom always encouraged him to dream big. He believed that becoming a CEO and making a lot of money would bring him happiness, and while he achieved that dream and made millions, Derrick felt like he was living paycheck-to-paycheck. He couldn't figure out why he wasn't happy. In a brave move to find himself, Derrick decided to try his hand at entrepreneurship, hoping to create a legacy for himself and his family. Things didn't go smoothly. Just when life seemed darkest, his friends stepped in to support him. Their help and encouragement pulled Derrick out of his lowest point and gave him the strength to keep going. Derrick is founder and CEO of CourMed®. In addition, Derrick is Chairman and Founder of TMB Equity Partners (executive team are former healthcare executives with 15+ years of experience); a boutique firm focused on investing/developing innovative healthcare solutions that achieve a liquidity event within five years. He is also a multiple patented inventor. Derrick received both an MSHA (#1 program in the country) and MBA from the University of Alabama at Birmingham. He also holds a BA in Medical Technology (minor in Chemistry) from Bethune-Cookman University. Derrick received a certificate in Lean Healthcare from the University of Michigan and is enrolled at Stanford University working toward a professional certificate in Innovation and Entrepreneurship. Derrick is married with two sons; his family lives in Collin County, TX and Dade County, FL.

Click here for the Revenue Recovery cheat sheet:
https://hubs.ly/Q02yqht40Welcome to the next episode of our HeartTalk podcast series, Revenue Recovery. Host Melanie Lawson, MS, speaks with MedAxiom's Nicole F. Knight, LPN, CPC, CCS-P, executive vice president of Revenue Cycle Solutions and Care Transformation, and Linda Gates-Striby, CCS-P, ACS-CA, Revenue Cycle Solutions consultant. They discuss the coverage eligibility for Interprofessional Consultation services and share specific examples your practice can use to capture those services, all while improving patient care.Guest Bios:Nicole F. Knight, LPN, CPC, CCS-PExecutive Vice President, Revenue Cycle Solutions and Care Transformation ServicesAs the Executive Vice President of Revenue Cycle Solutions and Care Transformation Services at MedAxiom, Nicole provides guidance to MedAxiom's membership in cardiovascular operations, LEAN process improvement and the revenue cycle. Nicole applies her decades of healthcare experience in cardiovascular and neurology practice operations, clinical management, business office management and consulting to leading the Revenue Cycle Solutions team at MedAxiom. 
  
Prior to joining MedAxiom, Nicole served as a practice administrator for Baptist Neurology and Northeast Florida Cardiology and director of operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has delivered physician and staff coding and compliance education sessions nationally. 
  
Nicole has completed numerous education hours towards a Bachelor of Science in health care administration. In addition, she maintains her licensed practical nurse credential in Florida. She is a member of the American Academy of Professional Coders (AAPC) and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified American Health Information Management Association (AHIMA) ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She has also served on the Physician Practice Council for AHIMA. 
  
Areas of Expertise: • Cardiology and neurology practice operations Linda Gates-Striby, CCS-P, ACS-CAMedAxiom Consultant, Revenue Cycle SolutionsAs a Revenue Cycle Solutions Consultant at MedAxiom, Linda provides cardiovascular programs across the country with operational expertise, implementation strategies and recommendations for simplifying often complex initiatives to minimize risk and maximize revenue.  Linda has worked in the medical field for over 30 years and has specialized in cardiology coding for 25 years. Her clinical experience includes working in the heart stations and coronary intensive care units and serving as an emergency medical technician for a level-one trauma center. As a coding specialist, she focuses on compliance, revenue cycle and quality for a large cardiology and multispecialty practice. She is also the director of quality assurance at the Ascension Medical Group in Indiana. Linda is a sought-after speaker and consultant and has conducted numerous national educational sessions focused on documentation, coding, auditing and revenue cycle improvement for clinicians, coders and administrators across the nation. Linda serves as a non-physician member of the American College of Cardiology's coding work group and publications subcommittee and has also served on the coding committee for the Heart Rhythm Society. Linda served as the cardiology chair on the Board of Advanced Medical Coding, led the development of the Advanced Cardiology and Specialty Cardiology Certification examinations, and acts as a technical editor for cardiology-focused newsletters. Linda has served as an independent review organization auditor for the Office of Inspector General Corporate Integrity Agreements and as an expert witness on behalf of cardiology practices. 

Click here for the Revenue Recovery cheat sheet:https://hubs.ly/Q02x7ncv0Welcome to the next episode of our HeartTalk podcast series, Revenue Recovery. Host Melanie Lawson, MS, speaks with MedAxiom's Nicole F. Knight, LPN, CPC, CCS-P, executive vice president of Revenue Cycle Solutions and Care Transformation, and Linda Gates-Striby, CCS-P, ACS-CA, Revenue Cycle Solutions consultant. They discuss specific use cases for CPT code 99211 and give implementation tips to help ensure your practice leaves no dollar on the table.Guest Bios:Nicole F. Knight, LPN, CPC, CCS-PExecutive Vice President, Revenue Cycle Solutions and Care Transformation ServicesAs the Executive Vice President of Revenue Cycle Solutions and Care Transformation Services at MedAxiom, Nicole provides guidance to MedAxiom's membership in cardiovascular operations, LEAN process improvement and the revenue cycle. Nicole applies her decades of healthcare experience in cardiovascular and neurology practice operations, clinical management, business office management and consulting to leading the Revenue Cycle Solutions team at MedAxiom.Prior to joining MedAxiom, Nicole served as a practice administrator for Baptist Neurology and Northeast Florida Cardiology and director of operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has delivered physician and staff coding and compliance education sessions nationally. 
 Nicole has completed numerous education hours towards a Bachelor of Science in health care administration. In addition, she maintains her licensed practical nurse credential in Florida. She is a member of the American Academy of Professional Coders (AAPC) and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified American Health Information Management Association (AHIMA) ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She has also served on the Physician Practice Council for AHIMA. 
  
Areas of Expertise: • Cardiology and neurology practice operations Linda Gates-Striby, CCS-P, ACS-CAMedAxiom Consultant, Revenue Cycle SolutionsAs a Revenue Cycle Solutions Consultant at MedAxiom, Linda provides cardiovascular programs across the country with operational expertise, implementation strategies and recommendations for simplifying often complex initiatives to minimize risk and maximize revenue.  Linda has worked in the medical field for over 30 years and has specialized in cardiology coding for 25 years. Her clinical experience includes working in the heart stations and coronary intensive care units and serving as an emergency medical technician for a level-one trauma center. As a coding specialist, she focuses on compliance, revenue cycle and quality for a large cardiology and multispecialty practice. She is also the director of quality assurance at the Ascension Medical Group in Indiana. Linda is a sought-after speaker and consultant and has conducted numerous national educational sessions focused on documentation, coding, auditing and revenue cycle improvement for clinicians, coders and administrators across the nation. Linda serves as a non-physician member of the American College of Cardiology's coding work group and publications subcommittee and has also served on the coding committee for the Heart Rhythm Society. Linda served as the cardiology chair on the Board of Advanced Medical Coding, led the development of the Advanced Cardiology and Specialty Cardiology Certification examinations, and acts as a technical editor for cardiology-focused newsletters. Linda has served as an independent review organization auditor for the Office of Inspector General Corporate Integrity Agreements and as an expert witness on behalf of cardiology practices. 

In this episode of the WLEI podcast, LEI speaks with Emily Swaney and Alli Kulp from OhioHealth. Emily is the senior director of OhioHealth's lean promotion office, leading the organization's continuous improvement team. Alli is a senior advisor in the lean promotion office and previously worked as a registered nurse. In our discussion, we explore:  The lean journey at OhioHealth since 2006 and their goal of creating a culture of 35,000 problem solvers.  OhioHealth's strategic goal deployment process and how they cascade goals throughout such a large healthcare system.  How lean daily management and problem solving are implemented at the frontlines through huddles and visual boards.  Tools OhioHealth has developed to assess lean leadership behaviors and the management system to drive progress.  Emily and Alli will lead a learning session on creating leadership assessment tools to foster development at the Lean Summit on March 19-20 in Carlsbad, CA. 

ROMA (ITALPRESS) - Assicurare il rapido accesso alle terapie in modo sostenibile ed efficace per la società, tenendo conto della continua evoluzione del contesto sanitario. E' l'obiettivo di Bayer, ribadito nel corso del Lean Healthcare Award 2023, il premio delle eccellenze sanitarie pubbliche e private italiane di cui l'azienda farmaceutica è stata ancora una volta main sponsor. La sesta edizione del premio, vinta dall'Asl Romagna, ha visto concorrere 222 progetti, presentati da 92 aziende socio-sanitarie pubbliche e private che hanno contribuito attivamente a rafforzare il sistema sanitario, e più in generale, a rimodellare e innovare i processi nel mondo dell'Healthcare. fsc/mrv

Click here for the Revenue Recovery cheat sheet: https://hubs.ly/Q02531_L0 Welcome to the fourth episode of our HeartTalk podcast series, Revenue Recovery. Host Melanie Lawson, MS, speaks with MedAxiom's Nicole F. Knight, LPN, CPC, CCS-P, executive vice president of Revenue Cycle Solutions and Care Transformation, and Linda Gates-Striby, CCS-P, ACS-CA, Revenue Cycle Solutions consultant. Together, they discuss the challenges and benefits of capturing home health certification and recertification services and share some top implementation tips your practice can use.Guest Bios: Nicole F. Knight, LPN, CPC, CCS-PExecutive Vice President, Revenue Cycle Solutions and Care Transformation Nicole's decades of healthcare experience include cardiovascular and neurology practice operations, clinical management, business office management, and consulting. The most recent years have been devoted to cardiovascular consulting in operations, LEAN process improvement, and the revenue cycle. Prior to joining MedAxiom, Nicole served as practice administrator for Baptist Neurology and Northeast Florida Cardiology and director of operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance, and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has provided physician and staff coding and compliance education sessions nationally. Nicole has completed numerous education hours toward a B.S. in Health Care Administration. In addition, she maintains her LPN licensure in Louisiana and Florida. She is a member of the American Academy of Professional Coders and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified AHIMA ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She also serves on the Physician Practice Council for AHIMA. Linda Gates-Striby, CCS-P, ACS-CAMedAxiom Consultant, Revenue Cycle Solutions Linda Gates-Striby has worked in the medical field for over 30 years and has specialized in cardiology coding and revenue cycle for 25 years. Her clinical experience includes work in the heart stations and coronary intensive care units as well as working as an EMT for a level one trauma center. As a MedAxiom Revenue Cycle Solutions consultant, Linda provides cardiovascular programs across the country with operational expertise, implementation strategies and simplification for often complex initiatives to minimize risk and maximize revenue. Linda, who has spent the past 30 years working as a specialist in compliance, revenue cycle and quality with a large cardiology and multi-specialty practice, is also the director of quality assurance with Ascension Medical Group in Indiana. Linda is a sought-after speaker and consultant and has conducted numerous national educational sessions focused on documentation, coding, auditing and revenue cycle improvement for clinicians, coders and administrators across the nation. Linda serves as a non-physician member of the American College of Cardiology's coding work group and publications subcommittee and has also served on the coding committee for the Heart Rhythm Society. Linda served as the cardiology chair on the Board of Advanced Medical Coding, lead the development of the Advanced Cardiology and Specialty Cardiology Certification examinations, and was the technical editor for cardiology-focused newsletters. Linda has served as an Independent Review Organization auditor for Office of Inspector General Corporate Integrity Agreements, and as an expert witness on behalf of cardiology practices.

Click here for the Revenue Recovery cheat sheet: https://hubs.ly/Q023rDk50Welcome to the third episode of our new HeartTalk podcast series, Revenue Recovery. Host Melanie Lawson, MS, speaks with MedAxiom's Nicole F. Knight, LPN, CPC, CCS-P, executive vice president of Revenue Cycle Solutions and Care Transformation, and Linda Gates-Striby, CCS-P, ACS-CA, Revenue Cycle Solutions consultant. They discuss the challenges of capturing Advanced Care Planning services and share some practical tips to take back to your organization.Guest Bios: Nicole F. Knight, LPN, CPC, CCS-PExecutive Vice President, Revenue Cycle Solutions and Care Transformation Nicole's decades of healthcare experience include cardiovascular and neurology practice operations, clinical management, business office management, and consulting. The most recent years have been devoted to cardiovascular consulting in operations, LEAN process improvement, and the revenue cycle. Prior to joining MedAxiom, Nicole served as practice administrator for Baptist Neurology and Northeast Florida Cardiology and director of operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance, and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has provided physician and staff coding and compliance education sessions nationally. Nicole has completed numerous education hours toward a B.S. in Health Care Administration. In addition, she maintains her LPN licensure in Louisiana and Florida. She is a member of the American Academy of Professional Coders and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified AHIMA ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She also serves on the Physician Practice Council for AHIMA. Linda Gates-Striby, CCS-P, ACS-CAMedAxiom Consultant, Revenue Cycle Solutions Linda Gates-Striby has worked in the medical field for over 30 years and has specialized in cardiology coding and revenue cycle for 25 years. Her clinical experience includes work in the heart stations and coronary intensive care units as well as working as an EMT for a level one trauma center. As a MedAxiom Revenue Cycle Solutions consultant, Linda provides cardiovascular programs across the country with operational expertise, implementation strategies and simplification for often complex initiatives to minimize risk and maximize revenue. Linda, who has spent the past 30 years working as a specialist in compliance, revenue cycle and quality with a large cardiology and multi-specialty practice, is also the director of quality assurance with Ascension Medical Group in Indiana. Linda is a sought-after speaker and consultant and has conducted numerous national educational sessions focused on documentation, coding, auditing and revenue cycle improvement for clinicians, coders and administrators across the nation. Linda serves as a non-physician member of the American College of Cardiology's coding work group and publications subcommittee and has also served on the coding committee for the Heart Rhythm Society. Linda served as the cardiology chair on the Board of Advanced Medical Coding, lead the development of the Advanced Cardiology and Specialty Cardiology Certification examinations, and was the technical editor for cardiology-focused newsletters. Linda has served as an Independent Review Organization auditor for Office of Inspector General Corporate Integrity Agreements, and as an expert witness on behalf of cardiology practices.

Shana Padgett MBA, BS Clinical Laboratory Science is the Vice President, Advisory Services at Value Capture, LLC. Ms. Padgett is passionate about improving the lives of patients and the organizations that care for them and has led change initiatives for more than 25 healthcare organizations during her career. A motivational leader and dedicated partner, she has a track record of exceeding client expectations and customer deliverables. She is a skilled facilitator, trainer, and coach, with years of experience leading organizations in the planning, execution, and sustainability of strategic improvement initiatives for quality, affordability, and service.Ms. Padgett has worked to improve care delivery systems across the continuum of settings and systems, including public, private, university, government, and socialized care systems. Her specialties include Lean Healthcare; Toyota Production System; Shingo Model Facilitator and Examiner; Six Sigma Black Belt; Operational Excellence; Staff Engagement; Patient Experience; Quality & Performance Improvement; Training & Mentoring; Change Management; Leadership Development & Coaching Vickie has a passion for collaborating with people to create learning organizations that deliver high value by enabling people to reach their fullest potential using system thinking based in respect for humanity. She started her career in manufacturing at Alcoa, considered one of the safest companies in the world, supporting the worldwide adoption of the principles of the Toyota Production System (TPS) as the Alcoa Business System. Here she had the unique opportunity to learn the principles of TPS directly from Toyota sensei while participating in the development of Harvard Business School's Kent Bowen and Steve Spear's seminal work Decoding the DNA of the Toyota Production System. At the request of Paul O'Neill, then retiring Alcoa CEO, she transitioned to applying these same principles to the healthcare industry first at the Pittsburgh Regional Health Care Initiative and then at Value Capture, LLC where she is currently a contracted Senior Advisor. In addition to leading her own consulting company, she owned and operated a bakery business for over 10 years. Vickie has a BSE in Mechanical and Aerospace Engineering from Princeton University and Masters in Business Administration and Public Policy from Harvard UniversityLink to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Click here for Revenue Recovery "Cheat Sheet" Welcome to the second episode of our new HeartTalk podcast series, Revenue Recovery, in which we aim to empower you to communicate effectively and ensure your organization does not leave any money on the table. Host Melanie Lawson, MS, speaks with MedAxiom's Nicole F. Knight, LPN, CPC, CCS-P, executive vice president of Revenue Cycle Solutions and Care Transformation, and Linda Gates-Striby, CCS-P, ACS-CA, Revenue Cycle Solutions consultant. They share tips for capturing counseling services for a low-dose CT scan and why shared decision-making with the patient is essential.Guest Bios:Nicole F. Knight, LPN, CPC, CCS-PExecutive Vice President, Revenue Cycle Solutions and Care TransformationNicole's decades of healthcare experience include cardiovascular and neurology practice operations, clinical management, business office management, and consulting. The most recent years have been devoted to cardiovascular consulting in operations, LEAN process improvement, and the revenue cycle.Prior to joining MedAxiom, Nicole served as Practice Administrator for Baptist Neurology and Northeast Florida Cardiology and Director of Operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance, and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has provided physician and staff coding and compliance education sessions nationally.Nicole has completed numerous education hours toward a B.S. in Health Care Administration. In addition, she maintains her LPN licensure in Louisiana and Florida. She is a member of the American Academy of Professional Coders and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified AHIMA ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She also serves on the Physician Practice Council for AHIMA.Linda Gates-Striby, CCS-P, ACS-CAMedAxiom Consultant, Revenue Cycle SolutionsLinda Gates-Striby has worked in the medical field for over 30 years and has specialized in cardiology coding and revenue cycle for 25 years. Her clinical experience includes work in the heart stations and coronary intensive care units as well as working as an EMT for a level one trauma center.As a MedAxiom Revenue Cycle Solutions consultant, Linda provides cardiovascular programs across the country with operational expertise, implementation strategies and simplification for often complex initiatives to minimize risk and maximize revenue. Linda, who has spent the past 30 years working as a specialist in compliance, revenue cycle and quality with a large cardiology and multi-specialty practice, is also the director of quality assurance with Ascension Medical Group in Indiana.Linda is a sought-after speaker and consultant and has conducted numerous national educational sessions focused on documentation, coding, auditing and revenue cycle improvement for clinicians, coders and administrators across the nation.Linda serves as a non-physician member of the American College of Cardiology's coding work group and publications subcommittee and has also served on the coding committee for the Heart Rhythm Society. Linda served as the cardiology chair on the Board of Advanced Medical Coding and lead the development of the Advanced Cardiology and Specialty Cardiology Certification examinations, as well as the technical editor for cardiology focused newsletters. Linda has served as an Independent Review Organization auditor for Office of Inspector General Corporate Integrity Agreements, and as an expert witness on behalf of cardiology practices.

Click Here for Revenue Recovery "Cheat Sheet"While you may or may not be the person coding revenue cycle services, many of you are responsible for your program's overall success with revenue recovery and know all too well the challenges that come with it. Welcome to the first episode of our new podcast series, Revenue Recovery, where we aim to empower YOU – physicians, administrators and revenue cycle managers – to effectively communicate and ensure your organization does not leave any money on the table. On MedAxiom HeartTalk, host Melanie Lawson speaks with MedAxiom's Nicole F. Knight, LPN, CPC, CCS-P, executive vice president of revenue cycle solutions and care transformation, and Linda Gates-Striby, CCS-P, ACS-CA, revenue cycle solutions consultant. Together, they discuss some challenges, tips and solutions for capturing services involving smoking and tobacco cessation.Guest Bios:Nicole F. Knight, LPN, CPC, CCS-PExecutive Vice President, Revenue Cycle Solutions and Care TransformationNicole's decades of healthcare experience include cardiovascular and neurology practice operations, clinical management, business office management, and consulting. The most recent years have been devoted to cardiovascular consulting in operations, LEAN process improvement, and the revenue cycle.Prior to joining MedAxiom, Nicole served as Practice Administrator for Baptist Neurology and Northeast Florida Cardiology and Director of Operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance, and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has provided physician and staff coding and compliance education sessions nationally.Nicole has completed numerous education hours toward a B.S. in Health Care Administration. In addition, she maintains her LPN licensure in Louisiana and Florida. She is a member of the American Academy of Professional Coders and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified AHIMA ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She also serves on the Physician Practice Council for AHIMA.Linda Gates-Striby, CCS-P, ACS-CAMedAxiom Consultant, Revenue Cycle SolutionsLinda Gates-Striby has worked in the medical field for over 30 years and has specialized in cardiology coding and revenue cycle for 25 years. Her clinical experience includes work in the heart stations and coronary intensive care units as well as working as an EMT for a level one trauma center.As a MedAxiom Revenue Cycle Solutions consultant, Linda provides cardiovascular programs across the country with operational expertise, implementation strategies and simplification for often complex initiatives to minimize risk and maximize revenue. Linda, who has spent the past 30 years working as a specialist in compliance, revenue cycle and quality with a large cardiology and multi-specialty practice, is also the director of quality assurance with Ascension Medical Group in Indiana.Linda is a sought-after speaker and consultant and has conducted numerous national educational sessions focused on documentation, coding, auditing and revenue cycle improvement for clinicians, coders and administrators across the nation.Linda serves as a non-physician member of the American College of Cardiology's coding work group and publications subcommittee and has also served on the coding committee for the Heart Rhythm Society. Linda served as the cardiology chair on the Board of Advanced Medical Coding and lead the development of the Advanced Cardiology and Specialty Cardiology Certification examinations, as well as the technical editor for cardiology focused newsletters. Linda has served as an Independent Review Organization auditor for Office of Inspector General Corporate Integrity Agreements, and as an expert witness on behalf of cardiology practices.

Blog post for this episode Here's another reader question, this one received from The Netherlands, a country I have loved visiting over the past eight years (see my blog posts about the country and Lean healthcare efforts there). Here is the question, in part: Your work has been an inspiration here, so I started to research the origin and dissemination of lean in healthcare in the USA. Your first book, can be considered a standard work in this field and won a number of awards. But what I couldn't found in my search, was your motivation to write it. Can you please answer that for me: what triggers made you decide to start practicing lean in healthcare? In a nutshell, here's the answer... --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

Cardiac device techs are in hot demand, but gaps in staffing and education are causing difficulties for this role. On MedAxiom HeartTalk, host Melanie Lawson talks with Kelli Shifflett, MHA, FACMPE, AVP of Revenue Growth and Business Development, HCA Physician Services, Sirena Bridges, MSPH, MSN, FNP-BC, CCDS, Clinical Director, Melissa Hauck Center for Device Therapy at Centennial Heart, and Nicole Knight, LPN, CPC, CCS-P, SVP of Revenue Cycle Solutions and Care Transformation, Medaxiom. Together, they discuss innovative strategies that your organization can use to help address this growing issue. Guest BiosKelli Shifflett, MHA, FACMPE, AVP of Revenue Growth and Business Development, HCA Physician Services – Kelli has been with HCA Physician Services for 20 years in a variety of practice operation roles from Practice Manager to Division Vice President. She resides in Austin with her family and is passionate about process improvement and finding practice efficiencies in a constantly changing healthcare environment. She enjoys her current role of partnering with companies whose products improve the daily workflows and needs patients, providers and healthcare teams. Sirena Bridges, MSPH, MSN, FNP-BC, CCDS, Clinical Director, Melissa Hauck Center for Device Therapy at Centennial Heart – Sirena has worked in the healthcare field for over 20 years; with the last 10 years working as a Nurse Practitioner in Cardiac Electrophysiology with a focus on device management of Cardiac implantable electronic devices at Centennial Heart. She became the inaugural Clinical Director of the Melissa Hauck Center for Device Therapy at Centennial Heart in Nashville in November 2021. In her role as the Clinical Director, she brings a wealth of clinical and technical expertise on interpretations, programming and troubleshooting of cardiac implantable electronic devices and remote transmissions. She also serves as a clinical resource for patients, peers and colleagues. Sirena has a Bachelor's Degree in Cardio-respiratory Care Sciences from Tennessee State University and a Master's Degree in Public Health from Meharry Medical College in addition to a Master's Degree in Nursing from Vanderbilt University. She is also a Certified Cardiac Device Specialist (CCDS) through the IBHRE (International Board of Heart Rhythm Examiners). Nicole Knight, LPN, CPC, CCS-P, EVP of Revenue Cycle Solutions and Care Transformation, Medaxiom - Nicole's decades of healthcare experience include cardiovascular and neurology practice operations, clinical management, business office management and consulting. The most recent years have been devoted to cardiovascular consulting in operations, LEAN process improvement and the revenue cycle. Prior to joining MedAxiom, Nicole served as Practice Administrator for Baptist Neurology and Northeast Florida Cardiology and Director of Operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has provided physician and staff coding and compliance education sessions nationally. Nicole has completed numerous education hours towards a B.S. in Health Care Administration. In addition, she maintains her LPN licensure in Louisiana and Florida. She is a member of the American Academy of Professional Coders and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified AHIMA ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She also serves on the Physician Practice Council for AHIMA. This episode is supported by an independent educational grant from Medtronic.

Non solo innovazione digitale, ma un cambiamento culturale profondo per rendere la sanità più vicina ai cittadini. È questo il senso del Piano Nazionale di Ripresa e Resilienza secondo Bayer. Se ne è parlato nel corso della quinta edizione dei Lean Healthcare Award. sat/gsl

 If you are going to create generational wealth, you must own something. Whether it is a business, real estate, stocks, or insurance, you must have meaningful relationships that propel you forward to get to that first liquidity event and understand the power of encouragement.This is the mindset of Derrick l Miles, president and CEO at Courmed, a healthcare solutions company offering enterprise software and innovative concierge delivery of healthcare products and services. He has failed forward many times before he learned what he needed to do in scaling a crowdsource healthcare delivery service.Failure is a part of the success story. Words of encouragement speak power into your business and your life. A simple word of encouragement can save your life and the lives of others. Says Derrick Miles as a former hospital executive, he experienced a tremendous amount of early success on the operational side of the business, becoming a CEO of a specialty hospital at age 31, and being part of teams that financially transformed poorly performing hospitals.After launching a Q4 or 2018 at Vizient headquarters in North Texas and with additional regional headquarters expansion plans, including a gateway city in Arizona and California. As a result, Miles is now a private aviation customer of JSX. With the CourMed proprietary software, they can utilize the Microsoft marketplace and AppStore portals to quickly add more states and foreign countries to their access range.Will Miles join Robert F. Smith, David Stewart, Oprah Winy, and Michael Jordan on the short list of black billionaires with Microsoft support and worldwide scalability? It's a real possibility as reported in JetSet Magazine. Derrick L Miles founded CourMed in 2018 is a pharmaceutical delivery service.The company has since further diversified its offerings to provide well-care solutions through partnerships with physicians, nurses, and pharmacies to the company's target market, which includes health-conscious adults, performance athletes, and people 50 and older with an above-average networth. You can be in your home, at your corporate office, or in a luxury hotel like the efficient on Miami Beach and get monoclonal antibodies, vaccines, prescriptions, or IV vitamin therapy.According to Derrick Miles, now headquartered in McKinney, Texas with a new regional office recently announced in Miami Beach, CourMed is significantly expanding its region to upscale areas in need of healthcare concierge services of all types. Miles. A former hospital administrator and 15-year healthcare executive have taken the company's offerings beyond just delivering.To provide enterprise software and innovative concierge product and service delivery, Derek Miles receives both an MHSA and MBA from the University of Alabama at Birmingham. He also holds a BS and Medical Tech. With a minor in chemistry from Bethune- Cookman University. Derrick L. Miles received a certificate in Lean Healthcare from the University of Michigan and is enrolled at Stanford University working towards professional certification in Innovation and entrepreneurship. Derek is married with two sons. His family lives in Collin County, Texas, and county Florida. Let's welcome  Derrick to the podcast where we are building a 5 star brand that you can follow!

Bem vindo e bem-vinda ao Espaço Recíproco! Eu sou o Marcelo Knobel, físico e professor da Unicamp, e este é um lugar onde converso com cientistas e personalidades brasileiras. Hoje converso com o doutor e professor Li Li Min! Médico formado pela UFPr, Li Li Min fez doutorado em Neurociência na McGill University no Canadá. Li Li Min também é gestor formado pela PUCCamp com experiência internacional, como professor Visitante no Robert Foisie School of Business, no WPI e Departamento de Psiquiatria da UMass Medical School nos Estados Unidos. Atualmente é professor titular e chefe de Departamento de Neurologia na Unicamp. Ele é pesquisador principal e coordenador de difusão do Instituto Brasileiro de Neurociência e Neurotecnologia e líder do Grupo de Inovação e Gestão na Saúde. E fundou a Assistência à Saúde de Pacientes com Epilepsia, uma ONG referência na epilepsia. Em nosso bate-papo Li Li Min nos contou sobre sua vasta trajetória, e o seu envolvimento com a questão da epilepsia. Conversamos sobre o Movimento Roxo, a Gestão Enxuta em Saúde, o seu envolvimento na política e muito mais! Venha conferir! #EspaçoRecíproco #MarceloKnobel #LiLiMin #Neurociência #Epilepsia #GestãoEnxuta #Política ----------------------------------------------------------------------------------------------------------------------- Espaço Recíproco Edição: Gabriel Guerra Produção de Conteúdo: Rachel Barbosa Siga o Espaço Recíproco no Instagram e no Twitter: @espacoreciproco e na página Espaço Recíproco no Facebook. E veja também este programa no YouTube: https://youtu.be/1w_eAuf9rXk Instagram: https://www.instagram.com/espacoreciproco/ Twitter: @espacoreciproco Facebook: https://www.facebook.com/espacoreciproco

In this podcast, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, vice president of education and certification strategy for AAPACN and Dr. Rebecca Cahill, professor for the Research College of Nursing, discuss how lean healthcare practices can benefit skilled nursing facilities and enhance the performance improvement project (PIP) process and overall quality improvement.

Und es ist wieder soweit für eine neue Ausgabe von «Lean Healthcare mit Alfred und Patrick», in welchem die beiden Lean-Experten dem 5-Why des Lean auf den Grund gehen möchten und dafür wieder einmal einen Gast eingeladen haben, der diese Methode als Basis in seinem Daily Business anwendet. Dieser Gast (der ebenfalls Podcaster und Ingenieur, wie seine beiden Gastgeber ist) ist der Hamburger Fitness Coach Mark Maslow, der im deutschsprachigen Raum besonders aufgrund seines führenden Podcasts zum Thema evidenzbasierte Prävention und Fitness bekannt ist. Als ehemaliger Lean-Projektingenieur bei der Lufthansa hat er einen gefüllten Rucksack voller spannender Lean Methoden. Dieses nutzt er nun unter anderem, um seine KlientInnen «nackt gut aussehen zu lassen» und, um mit ihnen über die Methode des 5-Why ihrer eigentlichen Motivation und ihren ganz persönlichen Zielen im Bereich Fitness auf den Grund zu gehen und sie so selbstwirksam zu machen. Das kennzahlenbasierte Vorgehen und smarte, visualisierte Ziele sowie das Schaffen eines Safe Space sind dabei essenziell, um die KlientInnen auf ihrem Weg zu unterstützen. Hören Sie in diese Podcast-Episode und erfahren Sie mehr darüber, wie Mark Maslow die Lean-Philosophie in seine Arbeit im Bereich Fitness überträgt und Menschen dabei unterstützt, ihre Ziele kennen- und umsetzen zu lernen. Dafür können Sie auch einen Blick auf seine Website marathonfitness.de und ein Ohr in seinen Podcast «Fitness mit M.A.R.K» werfen und sein Lieblings-Lean-Buch «Lean Startup» (2011) von Eric Ries lesen.

Process Excellence is a proven way to cut costs, raise productivity, and improve service levels. PEx® combines the tools and methodologies of:      Six Sigma—measuring and reducing your error and defect rate Lean Thinking—eliminating waste to speed your workflow and deliver better value. Design Excellence—structuring a process from the outset so that it flows efficiently with minimal opportunities for waste or error This podcast will provide the tools to understand the benefit of Process Excellence in your Lab to achieve goals regarding efficiency and performance.   About our Speaker: Dr. Alistair Gammie holds a Diploma from the Royal College of Pathologists. He worked for 22 years in the UK National Health Service. In 2016 he joined Ortho Clinical Diagnostics as Senior Global Director ValuMetrix. He is Lean Healthcare accredited. Dr. Gammie has been involved with Laboratory Consulting Services for over 20 years looking at workflow, simulation, modeling, Lean 6 Sigma projects, laboratory design, automation, and re-organization. He has looked at the workflow in Laboratories throughout Europe, Middle East, Africa, Asia, the USA, and South America. He has been involved with Continuous Improvement and Top+ Business Excellence which places a high priority on ‘green' and sustainability. Dr. Gammie is an EFQM European awards assessor as he has observed the use of the EFQM model in multiple sectors.

Dr. med. Katharina Rüther-Wolf ist die erste Lean-Expertin, die Alfred Angerer und sein Co-Host Patrick Betz zum Auftakt ihrer neuen Podcast Reihe «Lean Healthcare mit Alfred und Patrick» eingeladen haben. Dabei ist die derzeitige Leiterin des patientenzentrierten Managements und praktizierende Gynäkologin am Unispital Basel die Wunsch-Kandidatin von Patrick, da Sie in ihrer derzeitigen Karriere schon eine lange und tiefe Lean-Geschichte hat, von der sie berichten kann. Zudem wird sie mit Sicherheit in ihrer neuen Position ab September 2021 als ärztliche Direktorin der Solothurner Spitäler AG noch einiges zum Thema Lean erreichen, in welcher Sie Lean als Vorbild leben möchte. Die Lean-Verfechterin, welche selbst zu Hause die 5S-Methode im Kinderzimmer eingeführt hat sowie einen wöchentlichen Familien-Huddle, berichtet von ihrem ganz persönlichen Lieblingstool – dem Gemba-Walk. Hören Sie in diese Podcast-Episode und erfahren Sie, wie sich das Unispital Basel ausgehend von einem Pilotprojekt in einer Klinik zu einem Lean-Hospital entwickelt hat und darüber, warum der Gemba-Walk dabei hilfreich war und ein Must-Have-Tool bei der Einführung von Lean darstellt. Und lesen Sie in dieses Buch, wenn Sie einen Einblick in eines der Lieblings-Lean-Bücher von Katharina erhalten wollen: „Das ist Lean: die Lösung des Effizienzparadoxes“ (2015) von Niklas Modig und Pä Ahlström.

Da die Podcast-Episode 38 «Verschlussakte Lean: Die volle Wahrheit» auf Platz 1 der am meisten gehörten und heruntergeladenen Sendungen der letzten 12 Monate steht, haben sich die beiden Lean-Verfechter Alfred Angerer und sein damaliger Gast Patrick Betz dazu entschieden, eine eigene Lean Healthcare Reihe aufzunehmen und in den kommenden Monaten 10 Episoden mit 10 passionierten Lean-Expertinnen und -Experten aufzunehmen. Seien Sie gespannt auf das, was kommt und lernen Sie mehr über spezifische Lean-Tools, die Lean-Philosophie und wie sich Lean auch in Ihrer Gesundheitsorganisation implementieren lässt.

MD, author, Kenagy & Associates Show notes: https://www.leanblog.org/417 My guest for Episode #417 of the Lean Blog Interviews Podcast is John W. Kenagy, MD, MPA, ScD, FACS, of his firm Kenagy & Associates based in Washington state. John is the author of the book Designed to Adapt: Leading Healthcare in Challenging Times. Dr. John Kenagy knows healthcare as a physician, executive, academic researcher and advisor.  In addition to his clinical experience as a vascular surgeon, he has been Chief of Surgery, Chief of Staff and Regional Vice President for Business Development in a not-for-profit healthcare system.  But, his most meaningful experience was becoming a patient, as we'll hear about today. Searching for new answers, he became a Visiting Scholar at Harvard Business School.  His research included developing disruptive innovation healthcare strategy with Harvard Professor Clayton Christensen and translating to healthcare the drivers of success in resilient, highly adaptive companies like Toyota, Intel and Apple. Dr. Kenagy is hosting a webinar in the KaiNexus Continuous Improvement webinar series on June 15th. Please join us for that by registering here. Topics, questions, and links related to today's episode include: What's your Lean / Toyota Production System “origin story”? What he learned after falling out of a tree in 1982 What he learned from Clayton Christensen, Kent Bowen & Steve Spear at HBS “Toyota enables people to succeed & makes learning part of that success” 4 Rules in Use – the essence of TPS Spear: Decoding the DNA of the Toyota Production System The rules applied in HC? What did you learn? Learned also from Amy Edmondson at HBS Learned from Toyota's Mr. Oba “Education can get in the way of learning” Learned at a smaller TMMK supplier, not at Georgetown, only 120 employees What is “adaptive design”? Origins of that phrase? Why avoid the word “Lean”? Being adaptive in dealing with pandemic challenges — what are the characteristics of their success?  Leadership Kata — 5 principles 1) Clear, meaningful objective (hearts & minds) 2) always start small, simple, safe, and fast 3) use relevant (timely, role specific, actionable) info and simple rules, rapid feedback on effects on your action 4) improvements made by teams involving people doing the work 5) replicate and scale, success trust and optimism … never stop  What do you mean by “virtuoso leadership”? The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more. This podcast is part of the #LeanCommunicators network. 

Umbótavika er haldin á Landspítala 25.–28. maí undir yfirskriftinni "Byggjum brýr". Markmiðið er að hvetja starfsfólk áfram í umbótastarfi og veita því innblástur um leið og sagt er með fjölbreytilegum hætti frá árangursríkum verkefnum. Af þessu tilefni ýttum við úr vör sérstakri þáttasyrpu undir yfirskriftinni "Umbótavarpið".Þessi annar þáttur Umbótavarpsins fjallar um þrjú umbótaverkefni. Guðrún Dóra Guðmannsdóttir greinir frá námskeiði fyrir ófaglært starfsfólk á öldrunardeildum, Ingibjörg Hjaltadóttir segir frá umfangsmiklu verkefni í fræðslu og menntun til að gera heilbrigðisþjónustuna á landsvísu öldrunarvænni og Konstantín Shcherbak segir frá GLASS BONES-gæðaverkefninu.Hlaðvarp Landspítala er aðgengilegt á vef spítalans og helstu samfélagsmiðlum, en einnig í streymisveitunum Spotify og Apple iTunes, ásamt hlaðvarpsveitum á borð við Simplecast, Pocket Casts og Podcast Addict. Það er samskiptadeild Landspítala sem heldur úti Hlaðvarpi Landspítala og þeim sjálfstæðu þáttasyrpum sem tilheyra hlaðvarpsfjölskyldu spítalans.SIMPLECASThttps://landspitalihladvarp.simplecast.com/episodes/umbotavarp-02

Show notes: https://leanblog.org/403 My guest for Episode #403 is Arnout Orelio, author of the book Lean Thinking for Emerging Healthcare Leaders: How to Develop Yourself and Implement Process Improvements. Arnout is from the Netherlands, but we have crossed paths a number of times when he and many of his Dutch colleagues have come to the U.S. for events like the Lean Healthcare Transformation Summit, produced by Catalysis. His book, written in English, has a lot of great lessons for leaders and Lean practitioners in American healthcare and beyond. He has also written two books in Dutch. Arnout and I have strikingly similar professional backgrounds and paths, which we discuss in the episode. We are both engineers who progressed from the automotive industry into healthcare. We talk about how he shifted into healthcare (in 2005, same year as me) and how this experience has reinforced that: “Leadership is not a person, it’s a process. Everyone can be a leader if you want to change something.” We talk about the differences in the Dutch healthcare system, at a high level, and the similarities in how Lean can be applied. We also discuss topics near and dear to my heart: Why Lean should keep employees (and patients) happy Process Behavior Charts Training Within Industry / Job Instruction Eliminating overburden for healthcare staff (see the first bullet point) The relevance of TWI to Covid vaccination Here are his website and his publisher's websites, so please take a look. The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity and healthcare industries. Learn more. This podcast is part of the #LeanCommunicators network. 

My guest for Episode #387 of the podcast is Séan-Paul Teeling, who joins us from Dublin, Ireland. He is the Programme Director for the Professional Certificate and Graduate Diploma in Lean Healthcare at UCD Health Systems. Séan-Paul is also an Assistant Professor in Health Systems/Mater Lean Academy. He was previously Lean Manager at the Mater Misericordiae University Hospital Dublin. You can read his full bio here.Séan-Paul and I have collaborated a few times — I was invited to give a virtual lecture last year and I had the opportunity to visit the hospital and the Lean Academy last November, leading a workshop for a group there about continuous improvement and the methods from Measures of Success (yes, I had my “red bead game” kit with me).Séan-Paul also invited me to review articles and to contribute an editorial to a special supplement about Lean and Six Sigma in the journal International Journal for Quality in Health Care.In the episode, we discuss the Irish health system and his experience practicing and teaching Lean. We also have the unique opportunity to chat with somebody who designed a Covid-19 clinic and then got treatment in that same clinic (thankfully, he has now recovered).I hope you enjoy the conversation like I did.  

Jay is the founder and President of Jay Hodge & Associates, a Lean Management Consulting firm specializing in Strategy Deployment, Lean Leadership Development and the implementation of Lean Management Systems in organizations across multiple industries. Jay is the author of The Lean Treasure Chest and Photos of Fatherhood. He develops the Dynamic Elemental Engagement system to effectively drive cultural transformation within any organization. CONNECT WITH THEM http://www.jhodgeassoc.com/leantoolbox HEHE Match -- a leading innovative, high-tech dating and matchmaking company headquartered in Toronto is supporting the professional singles community by launching a series of complimentary Virtual Speed Dating events over the next few months and get this,  the next event is July 26th -- you heard me correctly, free-speed-dating. Now, in my single days, I have been to a few speed dating events and let me tell, ya -- they are super fun! But they were never free or cheap!  What HEHE Match is offering would have cost you an upwards of $100 but you are getting it all for FREE, that is Gratuit, that is Gratis.  You don’t want to miss this -- Spots are limited, register NOW and arrive on time to avoid getting shut out of this amazing opportunity to connect with a soulmate!   Simply go to --- https://complimentaryvirtualspeeddating.eventbrite.ca or go on to the website at https://www.hehematch.com/ that’s www. H-e-h-e-m-a-t-c-h.com. I’ll see you in there!  

Divorce is an extremely stressful time in someone's life, and can definitely result in major burnout. In today's episode of Divorcing Well, I interviewed burnout expert and thought leader, Michael Levitt, the founder and CEO of Breakfast Leadership Inc. Michael and I discuss the symptoms of burnout, the importance of being mindful of its signs and how you can best protect yourself against it when you are going through the challenges of divorce. Michale provides some fantastic insight on the difference between burnout and depression, and he shares his own story of how burnout brought him to his knees. Michael Levitt is the CEO and founder of Breakfast Leadership, Inc (BreakfastLeadership.com), who works with leaders to reduce stress and prevent burnout, so that they can focus on what REALLY matters Most. Michael is the host of the Breakfast Leadership Podcast, ranked in the top 200 Business and Marketing Podcasts on iTunes, and author of 369 Days: How To Survive A Year of Worst-Case Scenarios. Michael is also recognized as a top 20 Global Thought Leader on Culture, by Thinkers360, and is the co-founder of Pre-Emptive Strike Consulting (PreEmptiveStrikeConsulting.com), and co-author of Pre-Emptive Strike Leadership, which debuted # 1 in Canada on Amazon.ca under Financial Risk Management category. Michael also has spent over 3 decades serving Fortune 500 companies, small business organizations and leading large medical organizations. Michael's career has spanned from public accounting, IT management, to leading multiple healthcare organizations. Michael has worked with multiple Government agencies, and is certified in Lean Healthcare, and Advanced Health Care System Planning. Social media links: LinkedIn: https://www.linkedin.com/in/bfastleadership/ Twitter: https://twitter.com/bfastleadership Facebook: https://www.facebook.com/bfastleadership/ Instagram: https://www.instagram.com/bfastleadership/ YouTube: https://www.youtube.com/channel/UCS08gscC9Ciz4-7nFY9zj5g

 My guest for Episode #359 of the podcast is Prof. Dr. Alfred Angerer, joining me from Switzerland to talk about Lean healthcare. I had a chance to visit a hospital with Alfred, in Switzerland, late last year, as we discussed in this episode of his podcast (which we recorded together in his office). In today's episode, he joins me via the internet and we'll talk about his path into studying, teaching, and consulting on Lean healthcare. We'll chat about what's different (and what's similar) in Swiss healthcare and we'll touch on his books and articles in the conversation. 

Join us for episode 26 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. Topics and Questions Today Are: Can you provide guidance on how to determine performance indicators? I am in the business of certification exams and most of my work is focused on coaching working groups to reduce process waste and creating solutions to challenges that resulted in errors. I'm struggling to apply the manufacturing indicators to my core business but totally see the relationship and its applicability. Help? Do you have any culture change improvement activities you like the most or believe to be effective? What are improvement or problem solving methods that are more efficient for the beginning of the improvement journey? Lean, Six Sigma, DMAIC, Design thinking, TRIZ, or what else? How can we defeat silos an in organisation with interrelated departmental functions to attain synchronicity in the service delivery, especially with Lean Healthcare initiative? (1) What use cases are available to provide insight into the adoption of KaiNexus? (2) Do you have a curriculum to help onboard new people to using KaiNexus?

Marktplatz Gesundheitswesen hat internationalen Besuch. Mark Graban ist neben seiner Tätigkeit als Berater auch Buchautor und unterstützt Spitäler seit 16 Jahren zu einer Lean- Arbeitsweise. Wie Alfred kommt Mark Graban ursprünglich aus der Industrie und profitiert noch heute von diesen Erfahrungen. Er berichtet wie Lean eine zunehmende Bedeutung im Gesundheitswesen bekommen hat und welche Hürden dabei gemeistert werden müssen.

Check out Elisabeth’s interview with the head of Lean Cultural Transformation for Exeter Health Systems, MaryBeth Jermyn. She’s got surprising insights around achieving mandated Lean Healthcare certification in a Lean way. We also have the results of our latest survey… The post Podcast: Just-In-Time Cafe, Episode 57 – Leaning Out the Accreditation Process in Healthcare, Featuring MaryBeth Jermyn appeared first on GoLeanSixSigma.com.

 Mark Graban"Making improvement easer for the Healthcare industry" Mark is a consultant, author, keynote speaker, and blogger in the word of Lean Healthcare. He is an experienced consultant and change agent with a background in industrial and mechanical engineering. Since August 2005, Mark has worked exclusively in healthcare, where he has coached Lean teams in […] The post Lean Healthcare and Mark Garban appeared first on Todays Lean.

Derrick is Chairman + Founder of TMB Equity Partners (executive team are former healthcare executives with 15+ years of experience); a boutique firm focused on investing/developing innovative healthcare solutions that achieve a liquidity event within five years. Mr. Miles is also a multiple patented inventor.Derrick received both an MSHA and MBA from the University of Alabama at Birmingham. He also holds a BS in Medical Technology (minor in Chemistry) from Bethune-Cookman University. Mr. Miles received a certificate in Lean Healthcare from the University of Michigan and is currently enrolled at Stanford University working towards a professional certificate in Innovation and Entrepreneurship.Derrick is married with two sons; his family lives in the Dallas/Fort Worth Metroplex.Twitter link:: https://twitter.com/courmed?lang=enFacebook link:: https://www.facebook.com/CourMedCares/LinkedIn Profile:: https://www.linkedin.com/…/28135…/admin/

My guest for Episode #338 is Mr. Grey Dube, the Chief Executive Officer at Leratong Hospital. He has over 40 years' experience in the Public Service, including time as CEO since 2005. Leratong Hospital is an 855 bedded regional hospital with over 1700 staff members, located in Mogale City, Krugersdorp, South Africa (just east of Johannesburg). Grey is the third consecutive hospital CEO guest, including Gladys Bogoshi (also from South Africa) and Vance Jackson (from the U.S.). I think it's interesting to hear similar philosophies and mindsets from these leaders. Like Gladys, Grey is going to be a keynote speaker at this year's Lean Healthcare Transformation Summit, to be held in Washington, DC on June 13 & 14. I'll be there and I hope you can join us. I'll also be teaching a pre-Summit workshop on Measures of Success that I hope you can attend. In this episode, we talk about how he got introduced to Lean and how he leads the Lean transformation efforts, including assessing and modeling behaviors including humility and self-discipline. How is he working to change the culture to one where all people are trained to be scientific problem solvers? Grey shares that, some of their success stories, some of their challenges, and more in this conversation.

It's my second straight podcast with a healthcare CEO. This time, joining me for Episode #337 is Vance Jackson, FACHE, FACMPE, the President & CEO of Davis Health System, based in Elkins, West Virginia. Vance and I talk about how he was admittedly skeptical about Lean at a previous healthcare organization. But, over time, he realized the importance of Lean and the need for him to lead differently — getting input from everybody instead of the old autocratic way that we see in so many healthcare organizations. How does Vance lead by example as a CEO? Why is it so important for him to go to the “gemba” and observe the actual work and the workplace environment? We talk about all of that and more in this episode.

My guest for Episode #336 is Gladys Bogoshi, the Chief Executive Officer at Charlotte Maxeke Johannesburg Academic Hospital, one of the ten central hospitals in South Africa and the main teaching platform of the University of the Witwatersrand. The Hospital is situated in Johannesburg and has a bed capacity of 1189. Gladys is going to be a keynote speaker at this year's Lean Healthcare Transformation Summit, to be held in Washington, DC on June 13 & 14. I'll be there and I hope you can join us. I'll also be teaching a pre-Summit workshop on Measures of Success that I hope you can attend. In this episode, we talk about how she got introduced to Lean, some of the improvements that her hospital has driven in surgery, pharmacy, and other areas. What is her role as CEO in a Lean journey? What are some of the fundamental behaviors that are important and how you can coach people on those? We talk about all of that and more.

SHARE, SHARE, SHARE and receive this week’s Give-a-way Today’s guest has spent over 3 decades serving Fortune 500 companies, small business & large medical organizations. He has worked with the Government negotiating expansion of operations for high need communities, and is certified in Lean Healthcare, and Advanced Health Care System Planning. He is the Co-author of the international best seller Pre-Emptive Strike Leadership and 369 Days: How To Survive A Year of Worst-Case Scenarios.   Connect with Michael Levitt at www.breakfastleadership.com and on most Social Media Platforms. YOU ARE LISTENING TO THE CONNIE PHEIFF SHOW Former executive turned Lifestyle entrepreneur, Connie Pheiff is ridiculously dedicated to representing with the World’s Most Daring Minds who are keeping the passion of life activated. Each week Connie brings you confident conversations with today's leading entrepreneurs who made the bold choice to go from moving up the corporate ladder to moving out and building a successful lifestyle business and Be Unstoppable Together. The Network is reaching over 5.5m potential listeners each week. And we’re not done yet… We are streaming everywhere. Be sure to subscribe, you don’t want to miss any of the good stuff. Networks | Benchmarks Apple Radio iHeartRadio Google Radio C-Suite Radio 190 Digital (online) Networks Countries: User reported from 145 countries 5.5M Impressions per month BROADCAST YOUR STORY EVERYWHERE Learn more about out networks and how you can broadcast your story everywhere at http://bit.ly/ConniePheiffShow. Be sure to like, share, and subscribe to the Connie Pheiff Show on Looking for a publicist to help take your business to new heights, book a call with Connie and get book and busy . Learn more about your ad choices. Visit megaphone.fm/adchoices

Breakfast is said to be the most important meal of the day, which is why I am thrilled to be showcasing the CEO and Founder of Breakfast Leadership, Inc., Michael Levitt on Living Fearlessly with Lisa McDonald! An author, a Speaker, a top ranking Podcaster, and a Leader in the Healthcare Industry on C-Suite Radio / C-Suite Network! Michael Levitt has spent over 3 decades serving Fortune 500 companies, small business organizations and leading large medical organizations. Michael’s career has spanned from public accounting, IT management, to leading multiple healthcare organizations. Michael has worked with multiple Government agencies, and is certified in Lean Healthcare, and Advanced Health Care System Planning. Michael is the Author of 369 Days: How To Survive A Year of Worst-Case Scenarios, and is the CEO and founder of Breakfast Leadership, Inc (BreakfastLeadership.com), the Breakfast Leadership Podcast, which is ranked in the top 200 Business and Marketing Podcasts on iTunes. Based out of Toronto, Michael holds a Bachelors Degree from Walsh College in Michigan. Uplifting you to fear less and to live more! #Grateful #Radio #Podcasts #CSuiteRadio #CSuiteNetwork #iHeartRadio #Spotify #CTRN  #HaltonHonda #Forever #AHAthat #LivingFearlessly Learn more about your ad choices. Visit megaphone.fm/adchoices

I've known Michael Lombard for maybe ten years and it's been great to see him make the transition from Lean manufacturing to being a healthcare executive... here is his chapter. To learn more about the book, including how to buy it, go to www.PracticingLean.com. To learn more about the Batz Foundation, their incredible Batz Guide publications for patients, and to donate, visit www.louisebatz.org. Thanks. Bio: Michael Lombard, MBA, PMP, is a seasoned leader in Lean Healthcare, currently serving as Chief Executive Officer of Cornerstone Critical Care Specialty Hospital of Southwest Louisiana. He has a track record of helping hospitals and other care providers radically improve performance through continuous improvement. His specialty is enabling leaders, from the front-lines down to the c-suite, to develop strong Lean Management habits through proven coaching techniques. Above all, Michael is a lifelong learner, always looking to apply lessons learned at work and home as a father and husband. You can find him on Twitter as [@MikeLombard](https://twitter.com/mikelombard).

Mark Graban and Dr. Greg Jacobson of KaiNexus take questions from our community Topics in this episode include: - Effective gemba visits and observation by leaders - Finding meaningful alignment in metrics from top to bottom in strategy deployment - What role can state and national organizations play in advancing LEAN Healthcare initiatives? Is there an opportunity for Nursing organizations and/or unions that's being overlooked? - We need to move our 5S efforts and auditing to a higher level - something that is effective and can help us advance 5S and get more buy-in from the production workers, supervisors, etc. Any creative, proven suggestions that "work"? Plus a few short answers on concerts, belts, home states, and more...

Come Join Me to Study Lean & Kaizen for Healthcare: Japan 2018 In the past year or two, it seems like I have heard more about people and organizations leading Lean study trips to Japan. This has gone on for decades, but there seems to be a resurgence. I first partnered with Kaizen Institute in 2012 to lead a "Lean Healthcare" study tour, we did another in 2014, and we're actively planning our next trip in early 2018. Click here to learn more via a web page that I run. You can also click here for a PDF that previews the 2018 tour. Registration has not yet opened, but contact me if you'd like to be notified with details. The dates are February 26 to March 2, 2018. Details are still being finalized, but the tour would start in Tokyo and end in Nagoya. The plan is to not just visit some hospitals that are leaders in Lean and quality improvement practices, but to also visit Toyota and some other world-class organizations. The trip costs 5400 euros, which is currently about $6300. This cost includes everything from the start of the tour on Monday morning to the end on Friday evening. Your airfare to Japan and back is a separate, independent cost to you. In the past two trips, we've had a very international group (a majority of attendees have been from Europe and Asia). This creates a special opportunity to not just learn from our Japanese hosts, but to compare notes and learn from others around the world. Our trips are intentionally a mix of hospital visits and other types of organizations that we can all learn from. It's great to see a Japanese hospital with a CEO who has been leading their quality and continuous improvement efforts for 20+ years and to hear their perspectives. At the same time, the hospitals we have visited were, at the time of our visits, relatively new to formal "Lean" practices - as they were building upon their "Total Quality Management" engagement and improvement practices... something that was NOT a fad for these hospitals or their leaders. These trips are rich learning experiences. It's not just the formal visits, but the time talking on buses and trains, the meals together, and the networking and sharing that, for me, has continued with attendees long after the week is over. Here are my past blog posts about visiting Japan, with a few links below. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

Mark Graban, Author, Speaker and Consultant joined me for a very frank discussion on the current "state of lean" during which we discussed his recent Practicing Lean project, cultural constraints to deploying CI, and Lean in Healthcare. Mark also shares some of the mistakes and lessons he learned over his 20+ years of practicing Lean. Mark will be the keynote speaker at the Iowa Lean Consortium's Lean Healthcare Exchange on August 8th in Ankeny, Iowa.

An article from this week in 2010... Today's New York Times has an outstanding article about Lean Healthcare and what Seattle Children's Hospital calls C.P.I. or Continuous Performance Improvement. The article: "Factory Efficiency Comes to the Hospital" I wish the headline had also addressed quality, waiting time, and staff engagement, but the article body does, at least. The article highlights Seattle Children's Hospital, as well as others, including members of the Healthcare Value Network (Park Nicollet, Akron Children's, and Paul Levy's Beth Israel Deaconess Medical Center), and Virginia Mason Medical Center. Yours truly is quoted in the article, as well. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

Hosted by Mark Graban of KaiNexus, presented by Tania Lyon from St. Clair Hospital. In this webinar, you will learn: The preconditions for a successful rollout The levers for driving KaiNexus adoption How to develop and rely on the organizational helpchain to manage training Tania Lyon Dr. Lyon has spent the last 7 years leading St. Clair Hospital, a large award-winning community hospital in Pittsburgh, PA, through a “lean” transformation as their first Director of Organizational Performance Improvement. She has trained over 1600 hospital employees in Toyota principles and methods. Her own background in Lean healthcare comes from 5 years with the nonprofit Pittsburgh Regional Health Initiative (PRHI) where she helped to develop their nationally acclaimed curriculum for health care professionals and coached lean improvement efforts in a variety of healthcare settings. Dr. Lyon is also interested in Lean Healthcare applications for low resource settings like hospitals in Malawi and Haiti. She earned her PhD in Sociology from Princeton University and her BA in Peace and Conflict Studies from U.C. Berkeley and has two charming daughters who have thus far resisted all efforts to apply the Toyota Way to their rooms.

http://www.leanblog.org/audio159 I do a lot of work across the U.S., but I've also been very fortunate to work with hospitals, clinics, and health systems around the world over the past 11 years.It started with a few trips to Canada to conduct some hospital lab assessments and Lean leadership training when I worked for a J&hospital consulting group. Then, came an opportunity to spend about eight weeks working with a hospital north of London in 2008, a fascinating opportunity.In recent years, I've visited and/or coached hospitals in The Netherlands, Sweden, Finland, Japan, China, and Thailand. These are very different countries in their national cultures, of course. Their high-level, big-picture healthcare systems are designed differently (including the level of universal coverage, or lack thereof, and who pays). But, when you look at the details of how the work is done... how healthcare is delivered... how people manage... things are more the same than they are different. In England, they said, "Same problems, different accent." The same has been true in my most recent stop here in Thailand - except it's same problems, different language. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

Joining me for Episode #267 is Stephen M. Shortell PhD, MPH, MBA. He is Blue Cross of California Distinguished Professorship, HPM and is a Professor of Organizational Behavior at the University of California Berkeley School of Public Health. He is the director of the Center for Healthcare Organizational and Innovation Research (CHOIR). Today, we are talking about Lean healthcare and a new initiative that's part of CHOIR called CLEAR: the Center for Lean Engagement & Research in Healthcare. You can read a release about CLEAR, which highlights funding coming from the Lean Enterprise Institute, the ThedaCare Center for Healthcare Value, and Rona Consulting Group. In this episode, we talk about the Center, their planned research, and some reasons why there is variation in what organizations would describe as "Lean" - variation in methods and approach as well as variation in results.

More notes and discussion about my trip to China. http://leanblog.org/audio155 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

http://leanblog.org/audio154 Continuing from Part 1 of my post about my first day of my first China trip, I'd like to share more about the Lean healthcare conference and presentations that took place.In the next presentation from a Chinese hospital, the speaker started talking about the need to "improve [patient and employee] satisfaction through Lean management" and that "we have the same goals and purpose" as I expressed in my presentation... namely safety, quality, waiting times, cost, andemployee morale (SQDCM). I had showed a "spaghetti diagram" in my talk, shown below, of a podiatrist running around an Illinois clinic searching for supplies (this was the walking required for ONE patient... 10 minutes of waste): --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

My first trip to China... http://leanblog.org/audio151 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

A discussion between Mark Graban, Dr. Greg Jacobson, and Jeff Roussel from KaiNexus, sharing reflections on the recent Lean Healthcare Transformation Summit in Florida.

http://leanblog.org/audio101 I'm going to be attending the Lean Startup Conference in San Francisco next month, as a "faculty member," a moderator for a session, TBD, and maybe serving as a mentor. The organizers asked me to write a post introducing myself to that audience.Eric Ries, author of the book The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses, makes it very clear that the Lean Startup methodology has its roots in the Toyota Production System and Lean manufacturing. Ries writes about factory settings and gives credit to giants like Taiichi Ohno (listen to our podcast talking about this). There are some in the Lean Startup circles who seem pretty unaware of the industrial roots of Lean. This often causes confusion. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

Eric Ries and Aneesh Chopra, the former CTO for the United States, discussed how Lean Startup is used in government organizations and healthcare companies to reform their services and improve how they do business. We covered: *A Lean Startup technique to deal with a massive customer issue when you know the system won’t be fixed overnight *How the government is implementing Lean Startup techniques (and if the national government can do it -- what is stopping you?) *An inside look at how the most “dysfunctional” rollout in history was turned around (hint: healthcare.gov) *Clean data in healthcare -- and what that really means

Mark Graban is an internationally recognized expert in the field of “Lean Healthcare,” as a consultant, author, keynote speaker, and blogger. Mark is also the Vice President of Customer Success for the software company KaiNexus, helping further their mission of “making improvement happen” in healthcare organizations and other industries. Mark's has authored or co-authored multiple Shingo Award winning books Lean Hospitals: […]

This video covers aspects of the Lean healthcare clinic simulation sessions. It describes the student experience and covers some of the lessons they learned. For educators, this segment also covers aspects of the learning simulation.

Joining me for episode #182 are Michael Grogan and Dr. Brenda Dmello, joining me via Skype from Tanzania where they are working together to use Lean to improve health care at the Comprehensive Community Based Rehabilitation in Tanzania (CCBRT). Michael is Irish born and left his career in the United States to work in Africa (which you can read about in his guest post that I published earlier this month - see link at www.leanblog.org/182 ). In the episode, we talk about their mission to reduce maternal death rates and "needless suffering" by creating "engaging, problem solving managers" as "everything rises and falls with leadership." They are developing leaders who can "stop blaming" and treat people with respect, eliminating the "culture of fear" that we see in far too many organizations around the world. Dr. Brenda says, "I don't think it's ethical to allow change to happen so slowly" and that "clinical skills alone" won't solve healthcare's problems. For a link to this episode, refer people to www.leanblog.org/182.  Please leave a comment and join the discussion about the podcast episode. For earlier episodes of the Lean Blog Podcast, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes. You can also listen to streaming episodes of the podcast via Stitcher: http://landing.stitcher.com/?vurl=leanblog If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

Joining me for episode #157 is Nick Sarillo, founder of Nick's Pizza & Pub and author of the new book (out September 13) called A Slice of the Pie: How to Build a Big Little Business. I had a chance to meet Nick and visit one of his restaurants in 2010 after I blogged about an Inc. magazine article about their culture and their approach to operations. It was great talking to Nick about his new book and what I call the "Like Lean" mindsets and approaches that remind me of the challenges and opportunities that organizations face with Lean Manufacturing or Lean Healthcare. I hope you'll take a listen. To point others to this, use the simple URL: www.leanblog.org/157. You can find links to posts related to this podcast there, as well. Please leave a comment and join the discussion about the podcast episode. For earlier episodes of the Lean Blog Podcast, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes. You can also listen to streaming episodes of the podcast via Stitcher: http://landing.stitcher.com/?vurl=leanblog If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

Episode #139 is a conversation with Dave Munch, MD, who is the Senior Vice President and Chief Clinical Officer for Healthcare Performance Partners (HPP). Before joining the consulting firm, Dave was a senior C-level clinical leader at Exempla Lutheran Health System where he led their Lean Production applications for more than five years, resulting in substantial improvements in both clinical and non-clinical processes. Today, we are talking about important Lean mindsets and systems principles, including making it safe for people to surface problems in the workplace and aligning management behaviors and methods at all levels so we can use Lean to achieve our most important objectives in healthcare. Dave is also a speaker at the upcoming Lean Healthcare PowerDay event, produced by HPP. Hope to see you there! Conflict of interest disclosure: I will be a paid speaker at the Lean PowerDay event. To point others to this, use the simple URL: www.leanblog.org/139. You can find links to posts related to this podcast there, as well. Please leave a comment and join the discussion about the podcast episode. About Dave Munch MD: Dave Munch, M.D.
Senior Vice President and Chief Clinical Officer Dave oversees all of HPP’s clinical and Lean Healthcare engagements. He plays a lead role in new services development and HPP’s continuous adaptation to the healthcare industry’s ever-changing needs. Dave previously served at Exempla Lutheran Medical Center as their Chief Clinical and Quality Officer. He led their Lean Production applications for more than five years, resulting in substantial improvements in both clinical and non-clinical processes. Dave received his M.D. from the University of Colorado’s Health Sciences Center. He is also a faculty member for the Belmont University Lean Healthcare Certificate Program. For earlier episodes of the Lean Blog Podcast, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes. You can also listen to streaming episodes of the podcast via Stitcher: http://landing.stitcher.com/?vurl=leanblog If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

Now actor Charlie Sheen has been all over the news lately, giving interviews to practically anyone with a microphone. This is the type of "news" I normally try to tune out, yet alone blog about.Somehow, he stumbled across my "Lean Line" phone number to talk about Lean Healthcare, although I suspect he may have been looking for the street drug called "lean."He claimed to have spent his hiatus from TV working to teach and implement the "Lean" methodology at hospitals around Los Angeles. Listen to the audio and judge for yourself - is he pulling our legs? Is this just another Hollywood publicity stunt? Is he the type of Lean consultant you would want around?Ok, it's an early April Fool's Joke.... that was audio taken from an interview he gave to ABC's Good Morning America show.

Episode #112 is a chat with Naida Grunden, the author of the outstanding book The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods. Here we talk about her experiences in Pittsburgh and her "small world" connection to Captain Chesley Sullenberger (a.k.a. "Sully") and the connections between Lean, aviation safety, and checklists. Our next podcast, out in a few weeks, will focus on Naida's recent trip to Cuba to teach Lean healthcare principles in that country. Naida's website is www.naidagrunden.com. To point others to this, use the simple URL: www.leanblog.org/112. You can leave comments there, as well. For earlier episodes of the Lean Blog Podcast, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes. If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

My guest for Episode #102 is Ron Wince, the President/CEO of Guidon Performance Solutions. We talk here about his views on lean healthcare and the impact of healthcare reform on the healthcare landscape. Prior to founding Guidon, Ron held senior leadership positions within world-class organizations, including J.P. Morgan Chase, Freudenberg-NOK, and Lear Corporation. You may have seen Ron as a guest commentator on Fox Business Network. A graduate of the U.S. Naval Academy, Ron holds a degree in engineering and is a veteran of Operation Desert Storm.  He currently resides in the Phoenix area with his wife and two children. To point others to this, use the simple URL: www.leanblog.org/102. For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes. If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

Episode #93 is a discussion with Jim Hearn, the Head of Lean and Six Sigma at Heart of England NHS Foundation Trust. This discussion found earlier online as part of the SixSigmaIQ.com podcast series on BlogTalkRadio, thanks to SixSigmaIQ for lining up the interview. Jim talks about his transition from manufacturing into healthcare and he describes some of his hospital's work and success improving patient care with Lean methods.

#87 is a discussion with a returning guest, Steven J. Spear, PhD, author of the outstanding book "Chasing the Rabbit." The book is due to be re-released in May under a new title, "The High-Velocity Edge." In this podcast, we talk about an upcoming workshop Spear is doing for the Institute for Healthcare Improvement, lessons that healthcare can learn from other industries, and the reaction of healthcare leaders to Toyota's recent quality problems. For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes. If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

This is the second part of my discussion with Dr. Jeff Liker of the University of Michigan and his books, including "The Toyota Way." This time, we focus on "lean healthcare" or the applications of lean in hospital settings, waste elimination, and problem solving. Please visit www.leanblog.org for show notes, links and more information.