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Scott sits down with Wi-Fi engineer Eva Santos to explore the realities of modern wireless operations. Eva shares insights on navigating site surveys, the differences between Wi-Fi bands, and the challenges of troubleshooting inconsistent client performance. The conversation also explores the evolving standards of Wi-Fi 6, 7, and 8, the role of security protocols like... Read more »
Scott sits down with Wi-Fi engineer Eva Santos to explore the realities of modern wireless operations. Eva shares insights on navigating site surveys, the differences between Wi-Fi bands, and the challenges of troubleshooting inconsistent client performance. The conversation also explores the evolving standards of Wi-Fi 6, 7, and 8, the role of security protocols like... Read more »
By Doug Green “We're absolutely on the path, and we're not talking five, six, seven years. We're talking in the next 18 to 24 months.” In this episode of the Technology Reseller News podcast, Doug Green speaks with Josh Kindiger, COO and co-founder of Grokstream, about the company's new L1 Agent and what it means for the future of AI-driven network and IT operations. Grokstream is the company behind Grok, an AI-powered predictive agent platform for network and IT operations. The platform comes out of the event intelligence and AIOps space and is designed to help operations teams identify, triage, and resolve recurring issues more efficiently. Kindiger says Grokstream recently released its first role-based agent, the L1 Agent, in beta. The full production release is expected in Q2. The agent is already being used with customers to prove out real-world capabilities. Because many organizations remain cautious about AI-driven automation, Grokstream is starting with low-risk, repeatable use cases. In many operations centers, Kindiger notes, the same incidents occur repeatedly, sometimes accounting for as much as 70% of activity. The L1 Agent is designed to recognize those patterns and guide operators through triage and resolution. For example, if a recurring issue requires a service restart, the system can recommend or automate that step. If a pattern points to a commercial power outage at a site, the agent can help avoid unnecessary dispatches while monitoring backup power systems. Kindiger says the goal is not to remove human oversight immediately, but to build trust through guardrails, staged automation, and operator control. Low-risk automations can be handled end to end, while higher-risk actions may require human approval. The podcast also explores the broader opportunity for enterprises, MSPs, and CSPs. Kindiger says service providers and managed service providers face growing pressure to improve efficiency, reduce costs, and differentiate in competitive markets. AI-driven operations can help them respond faster, lower manual workload, and deliver better service outcomes. The long-term direction is clear: autonomous network operations are coming. Kindiger says companies should begin now because foundational work is needed before they can fully benefit from automation. For MSPs and CSPs, he says the urgency is even greater. Cost pressure is shaping renewals and new customer wins, and AI-powered operations may become a competitive advantage. Learn more at www.grokstream.com
Scott is joined by Brett Lykins, a Senior Systems Development Engineer at Amazon. Brett works with software-defined infrastructure built around SONiC (Software for Open Networking in the Cloud). Together they dig into what it's actually like to use, maintain, and operate a network this way. They also discuss not just the architecture, but the day-to-day... Read more »
Scott is joined by Brett Lykins, a Senior Systems Development Engineer at Amazon. Brett works with software-defined infrastructure built around SONiC (Software for Open Networking in the Cloud). Together they dig into what it's actually like to use, maintain, and operate a network this way. They also discuss not just the architecture, but the day-to-day... Read more »
Scott sits down with Avi Freedman, CEO and co-founder of Kentik, to discuss if AI has advanced enough to automate human-centric NetOps. Together they caution against vendor hype regarding closed-loop network automation despite the progress AI has made. Avi also shares his personal experiences in the industry and the hard won lessons he learned along... Read more »
Scott sits down with Avi Freedman, CEO and co-founder of Kentik, to discuss if AI has advanced enough to automate human-centric NetOps. Together they caution against vendor hype regarding closed-loop network automation despite the progress AI has made. Avi also shares his personal experiences in the industry and the hard won lessons he learned along... Read more »
Scott Robohn is joined by networking legend Jeff Doyle to help us understand SONiC: Software for Open Networking in the Cloud. SONiC is an open-source network operating system and has been adopted by hyperscalers to run some of the world’s largest data centers. But SONiC can also be used by enterprises and service providers. Jeff... Read more »
Scott Robohn is joined by networking legend Jeff Doyle to help us understand SONiC: Software for Open Networking in the Cloud. SONiC is an open-source network operating system and has been adopted by hyperscalers to run some of the world’s largest data centers. But SONiC can also be used by enterprises and service providers. Jeff... Read more »
On today's sponsored Heavy Networking, we get off the AI hype train to talk about how different artificial intelligence techniques usefully impact network operations—and where they aren’t a fit. The various forms of AI represent a set of tools that, like any tool, have use cases, capabilities, and limitations. Our guest is Avi Freedman, CEO... Read more »
Scott Robohn sits down with Andy Smith, a distinguished engineer with Arrcus Networks, where he and his team work to advance networking with modern software and new architectures. He’s also a lecturer at the School of Engineering and Applied Science at the University of Pennsylvania. Andy shares his networking journey, talks about how networks and... Read more »
On today's sponsored Heavy Networking, we get off the AI hype train to talk about how different artificial intelligence techniques usefully impact network operations—and where they aren’t a fit. The various forms of AI represent a set of tools that, like any tool, have use cases, capabilities, and limitations. Our guest is Avi Freedman, CEO... Read more »
On today's sponsored Heavy Networking, we get off the AI hype train to talk about how different artificial intelligence techniques usefully impact network operations—and where they aren’t a fit. The various forms of AI represent a set of tools that, like any tool, have use cases, capabilities, and limitations. Our guest is Avi Freedman, CEO... Read more »
Scott Robohn sits down with Andy Smith, a distinguished engineer with Arrcus Networks, where he and his team work to advance networking with modern software and new architectures. He’s also a lecturer at the School of Engineering and Applied Science at the University of Pennsylvania. Andy shares his networking journey, talks about how networks and... Read more »
Today we welcome Damien Garros, Co-Founder and CEO of OpsMill, to discuss how network automation is creating the need to redefine roles beyond traditional engineers, including network automation architects, software developers, and operations specialists. We hone in on the concept of mechanics, who focus on implementation, and architects who see the bigger picture. We also... Read more »
Today we welcome Damien Garros, Co-Founder and CEO of OpsMill, to discuss how network automation is creating the need to redefine roles beyond traditional engineers, including network automation architects, software developers, and operations specialists. We hone in on the concept of mechanics, who focus on implementation, and architects who see the bigger picture. We also... Read more »
Scott Robohn and networking expert Russ White dive into the concept of design for operations. That is, they look at how to connect the design of a protocol or solution to how people are actually going to use it. They examine how protocol designers often overlook the teams that must operate them, creating some “inoperable”... Read more »
Scott Robohn and networking expert Russ White dive into the concept of design for operations. That is, they look at how to connect the design of a protocol or solution to how people are actually going to use it. They examine how protocol designers often overlook the teams that must operate them, creating some “inoperable”... Read more »
In this sponsored episode, Dylan Hensler, Customer Solutions Specialist with Statseeker, joins Scott for a breakdown of what allows Statseeker to move beyond traditional network monitoring. Together they discuss Statseeker’s ability to help NetOps teams detect issues faster, prove root cause, and operate with confidence by turning raw data into operational intelligence. They also discuss... Read more »
In this sponsored episode, Dylan Hensler, Customer Solutions Specialist with Statseeker, joins Scott for a breakdown of what allows Statseeker to move beyond traditional network monitoring. Together they discuss Statseeker’s ability to help NetOps teams detect issues faster, prove root cause, and operate with confidence by turning raw data into operational intelligence. They also discuss... Read more »
Doug Green, Publisher of Technology Reseller News, interviewed Brian English, Chief Operating Officer at Gamut, to discuss how AI is transforming network operations and enabling a shift toward more autonomous telecom environments. English explained that Gamut is focused on applying AI to simplify and automate complex network operations, particularly in environments where traditional tools struggle to keep pace with scale and complexity. As networks grow more dynamic, operators need systems that can continuously monitor, analyze, and respond in real time. “We're moving from reactive network management to proactive—and ultimately autonomous—operations,” English said. A central theme of the discussion was the operational burden faced by service providers. Many organizations still rely on manual processes and fragmented tools to manage networks, which can lead to inefficiencies, slower response times, and higher operational costs. Gamut's approach uses AI to correlate data across systems, identify issues before they escalate, and automate remediation workflows, reducing the need for human intervention. English also highlighted the importance of visibility and data integration. Effective AI-driven operations require access to comprehensive, high-quality data from across the network. By unifying these data sources, Gamut enables service providers to gain deeper insights into performance, detect anomalies, and optimize service delivery at scale. Ultimately, the conversation underscored a broader industry shift: telecom is moving toward self-healing, intelligent networks that can operate with increasing levels of autonomy. For service providers, this evolution offers the potential to improve reliability, lower costs, and deliver better customer experiences, while positioning themselves for the next generation of AI-driven services. More information about Gamut and its AI-powered network operations platform is available at https://www.gogamut.io/.
Scott sits down for an in-depth conversation with Kireeti Kompella. Together they explore his impactful career and the evolution of modern networking. Kireeti, a key figure in protocol development, shares his journey from the Kernel Group at Juniper to leading work on fundamental technologies including his contributions to the C-chip patent. AdSpot Sponsor: Meter Meter... Read more »
Scott sits down for an in-depth conversation with Kireeti Kompella. Together they explore his impactful career and the evolution of modern networking. Kireeti, a key figure in protocol development, shares his journey from the Kernel Group at Juniper to leading work on fundamental technologies including his contributions to the C-chip patent. AdSpot Sponsor: Meter Meter... Read more »
With the continued growth of data centers for clouds, neoclouds (especially AI model training), for carriers, and for the enterprise, it's important to discuss data center network operations and issues. Scott is joined by Dr. Peter Welcher, a consultant, blogger, and Tech Field contributor. Together, they dive into how latency and the rise of AI... Read more »
With the continued growth of data centers for clouds, neoclouds (especially AI model training), for carriers, and for the enterprise, it's important to discuss data center network operations and issues. Scott is joined by Dr. Peter Welcher, a consultant, blogger, and Tech Field contributor. Together, they dive into how latency and the rise of AI... Read more »
Scott talks with Mark Gebert from Verizon about something that sits at the heart of every reliable enterprise network: testing. Automation is moving fast in the telco world, but automation without testing is just an accident waiting to happen. They unpack what makes enterprise service provisioning so complex—multi-vendor networks, optical and IP gear, security functions,... Read more »
Scott talks with Mark Gebert from Verizon about something that sits at the heart of every reliable enterprise network: testing. Automation is moving fast in the telco world, but automation without testing is just an accident waiting to happen. They unpack what makes enterprise service provisioning so complex—multi-vendor networks, optical and IP gear, security functions,... Read more »
Let’s talk about AI for NetOps: It’s not just coming, it’s here. There are tools to use, skills to acquire, and we want to talk about what’s needed for highly certified network engineers to skill up in AI. What certification opportunities or paths exist? What developments do we think we’re going to see here? And... Read more »
Let’s talk about AI for NetOps: It’s not just coming, it’s here. There are tools to use, skills to acquire, and we want to talk about what’s needed for highly certified network engineers to skill up in AI. What certification opportunities or paths exist? What developments do we think we’re going to see here? And... Read more »
Host Philip Gervasi talks with Uber's Vishnu Acharya about how Uber applies machine learning and MLOps to network operations at hyperscale. Vishnu explains Uber's intentionally simple network design across on-prem and multi-cloud, then shares practical machine learning use cases like predictive capacity planning, hardware failure rate-tracking, and alert correlation to reduce noise and speed mitigation. They also discuss organizational issues, including building blended network/software teams, partnering with internal ML groups, and focusing on service-level outcomes over hype.
Are you an AI skeptic or an enthusiast? Ethan and Drew sit down with Igor Tarasenko, Senior Director of Product Software Architecture and Engineering at Equinix, to break down the reality of AI in the network. In this sponsored episode, Tarasenko discusses why APIs are the new CLI, the critical need for observability in AI,... Read more »
Are you an AI skeptic or an enthusiast? Ethan and Drew sit down with Igor Tarasenko, Senior Director of Product Software Architecture and Engineering at Equinix, to break down the reality of AI in the network. In this sponsored episode, Tarasenko discusses why APIs are the new CLI, the critical need for observability in AI,... Read more »
Ethernet is everywhere. Today we talk with one of the people responsible for this protocol’s ubiquity. Doug Boom is a veteran of the Ethernet development world. His code has helped landers reach Mars, submarines sail the deep seas, airplanes get to their gates, cars drive around town, and more. Doug walks us through the origins... Read more »
Are you an AI skeptic or an enthusiast? Ethan and Drew sit down with Igor Tarasenko, Senior Director of Product Software Architecture and Engineering at Equinix, to break down the reality of AI in the network. In this sponsored episode, Tarasenko discusses why APIs are the new CLI, the critical need for observability in AI,... Read more »
Ethernet is everywhere. Today we talk with one of the people responsible for this protocol’s ubiquity. Doug Boom is a veteran of the Ethernet development world. His code has helped landers reach Mars, submarines sail the deep seas, airplanes get to their gates, cars drive around town, and more. Doug walks us through the origins... Read more »
Today Eric Chou dives deep into network automation and operational simplicity with guest Hardik Ajmera, VP of Product Management at Extreme Networks. In this sponsored episode, they talk about the ‘network fabric', Extreme Platform ONE, and, of course, what's next with AI in the world of enterprise networking. Hardik also shares how customers in complex... Read more »
Today Eric Chou dives deep into network automation and operational simplicity with guest Hardik Ajmera, VP of Product Management at Extreme Networks. In this sponsored episode, they talk about the ‘network fabric', Extreme Platform ONE, and, of course, what's next with AI in the world of enterprise networking. Hardik also shares how customers in complex... Read more »
Len Bosack, co-founder of Cisco Systems and the CEO of XKL, sits down for a discussion with Scott Robohn. Len shares how he went from a mathematician to being responsible for pioneering the widespread commercialization of LAN technology. We also get to hear his firsthand account of building the first multi-protocol routers at Stanford and... Read more »
Len Bosack, co-founder of Cisco Systems and the CEO of XKL, sits down for a discussion with Scott Robohn. Len shares how he went from a mathematician to being responsible for pioneering the widespread commercialization of LAN technology. We also get to hear his firsthand account of building the first multi-protocol routers at Stanford and... Read more »
Will it be possible to have fully autonomous networks in the near future? Anil Varanasi, CEO and Co-Founder of Meter, joins Scott Robohn in this sponsored episode to discuss the ongoing evolution from automated to autonomous networks. Anil breaks down how Meter differentiates from other networking vendors, discusses how Meter’s network products are vertically integrated... Read more »
Will it be possible to have fully autonomous networks in the near future? Anil Varanasi, CEO and Co-Founder of Meter, joins Scott Robohn in this sponsored episode to discuss the ongoing evolution from automated to autonomous networks. Anil breaks down how Meter differentiates from other networking vendors, discusses how Meter’s network products are vertically integrated... Read more »
Today Scott interviews Andy Lapteff. He opens up about his non-linear career path, starting from a working class background and his physical jobs in telecom to becoming a senior product marketing manager and podcaster. Join us as Andy shares candid stories of how he developed his resilience and the heartwarming origin story for the Art... Read more »
Today Scott interviews Andy Lapteff. He opens up about his non-linear career path, starting from a working class background and his physical jobs in telecom to becoming a senior product marketing manager and podcaster. Join us as Andy shares candid stories of how he developed his resilience and the heartwarming origin story for the Art... Read more »
What does network testing and validation really mean? How do testing and validation fit within an automation workflow? Is it possible to run meaningful tests without coding skills? Dan Wade from BlueAlly answers these questions and offers practical insights into building trust in automation through test environments, using AI for ideation and problem-solving, and personal... Read more »
What does network testing and validation really mean? How do testing and validation fit within an automation workflow? Is it possible to run meaningful tests without coding skills? Dan Wade from BlueAlly answers these questions and offers practical insights into building trust in automation through test environments, using AI for ideation and problem-solving, and personal... Read more »
On today’s show, sponsored by Itential, we talk about automation in the real world. Guest Jesse Ford is an automation architect at Itential. We talk about his career journey, how he got into network automation, how he decides which is the best tool for a job, and why tool diversity isn’t the same as chaos.... Read more »
On today’s show, sponsored by Itential, we talk about automation in the real world. Guest Jesse Ford is an automation architect at Itential. We talk about his career journey, how he got into network automation, how he decides which is the best tool for a job, and why tool diversity isn’t the same as chaos.... Read more »
Senad Palislamovic has held many roles in his time, from engineer to network operator to sales engineer and back again. He’s been around long enough to see trends come and go. Senad visits Total Network Operations to share some of his observations on network automation, AI for NetOps, and the quality of network data. Senad... Read more »
Multi-cloud, automation, and AI are changing how modern networks operate and how firewalls and security policies are administered. In today’s sponsored episode with Palo Alto Networks, we dig into offerings such as CLARA (Cloud and AI Risk Assessment) that help ops teams gain more visibility into the structure and workflows of their multi-cloud networks. We... Read more »