David Novak Leadership Podcast

If you're leading through a tough season, you know how easy it can be to either sugarcoat the truth or get overwhelmed by it. Southwest Airlines CEO Bob Jordan has faced a lot of challenges since he took over in 2022—from operational setbacks to major policy shifts. In this episode, he shares how important it is to be honest about the reality you're facing while also staying optimistic about what's next. Listen to this episode and you'll have a powerful framework for leading through whatever challenges you're up against right now.You'll also learn: The #1 thing to do if you want to develop more leaders A better mindset for handling pressure without burning out Advice for changing your stance on an issue What most leaders get wrong in crisis communication Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠⁠⁠⁠⁠⁠⁠⁠The How Leaders Lead App⁠⁠⁠⁠⁠⁠⁠⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠⁠⁠⁠⁠⁠⁠⁠⁠Daily Insight Emails⁠⁠⁠⁠⁠⁠⁠⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: How do you make space for new ideas? What do you think about team discipline to create more long term business sustainability? What can other leaders learn from the "big eyes and big ears" approach to meeting with customers? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — ⁠⁠⁠⁠⁠⁠⁠⁠Download today in the App Store⁠⁠⁠⁠⁠⁠⁠⁠ Get coaching from David by ⁠⁠⁠⁠⁠⁠⁠⁠signing up to receive his Weekly Leadership Plan⁠⁠⁠⁠⁠⁠⁠⁠. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! ⁠⁠⁠⁠⁠⁠⁠⁠Subscribe to the How Leaders Lead podcast⁠⁠⁠⁠⁠⁠⁠⁠ to ensure you never miss an episode!

If you want to build smarter solutions and truly serve your customers, you've got to get closer to what they're struggling with. In this episode, Samsara CEO Sanjit Biswas shares how his “big eyes, big ears” mindset helps uncover those opportunities.  You'll also learn: How to make your engineers love sales (no, really) The one thing you're missing about curiosity Practical ideas to put your core values into action A helpful formula to prioritize your R&D budget Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠⁠⁠⁠⁠⁠⁠The How Leaders Lead App⁠⁠⁠⁠⁠⁠⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠⁠⁠⁠⁠⁠⁠⁠Daily Insight Emails⁠⁠⁠⁠⁠⁠⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: How does a leader know if their idea is good enough to power through the slog? What does it mean for revolution to happen through evolutionary ways? Why is it important to change the scenery in order to go "hunt" for new business ideas? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — ⁠⁠⁠⁠⁠⁠⁠Download today in the App Store⁠⁠⁠⁠⁠⁠⁠ Get coaching from David by ⁠⁠⁠⁠⁠⁠⁠signing up to receive his Weekly Leadership Plan⁠⁠⁠⁠⁠⁠⁠. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! ⁠⁠⁠⁠⁠⁠⁠Subscribe to the How Leaders Lead podcast⁠⁠⁠⁠⁠⁠⁠ to ensure you never miss an episode!

When you're building something new, it's easy to get discouraged by how long it takes to gain traction. But if anyone knows how to stay in the game, it's Steve Case. In this episode, the AOL cofounder and Revolution CEO opens up about the grit, patience, and strategy it took to pioneer the internet—and why most success stories take a lot longer than people think. You'll hear how he built AOL through years of slow progress, what he looks for in entrepreneurs today, and how that iconic line, “You've Got Mail,” came to be. If you're feeling stuck or off track, this episode will help you refocus and recharge!You'll also learn: Three qualities of successful entrepreneurs The #1 mindset you need if your business is in growth mode A powerful leadership lesson from the disappointing AOL-Time Warner merger Why a one-size-fits-all leadership style might let you down Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠⁠⁠⁠⁠⁠The How Leaders Lead App⁠⁠⁠⁠⁠⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠⁠⁠⁠⁠⁠⁠Daily Insight Emails⁠⁠⁠⁠⁠⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: What does it mean to perform in order to transform? Why is it important to discuss what is not going to be done when a company is strategizing? Why is the power of positivity so important as a leader? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — ⁠⁠⁠⁠⁠⁠Download today in the App Store⁠⁠⁠⁠⁠⁠ Get coaching from David by ⁠⁠⁠⁠⁠⁠signing up to receive his Weekly Leadership Plan⁠⁠⁠⁠⁠⁠. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! ⁠⁠⁠⁠⁠⁠Subscribe to the How Leaders Lead podcast⁠⁠⁠⁠⁠⁠ to ensure you never miss an episode!

If you're wanting to see big change in your company, here's a question: are you willing to change, too? Gui Loureiro, regional CEO of Walmart for Canada, Chile, Mexico, and Central America, shares what it took to lead a digital and cultural overhaul at Walmart Mexico—and why he had to evolve as a leader to make it happen. This episode is a powerful reminder that the big transformations you want for your team and company will also mean some transformation for you personally.  You'll also learn: A powerful question to ask in meetings that'll keep your work customer focused Specific strategies that help your team feel valued How to shift to a more agile process for implementing ideas An insight you need to hear before your next career talk with your boss Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠⁠⁠⁠⁠The How Leaders Lead App⁠⁠⁠⁠⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠⁠⁠⁠⁠⁠Daily Insight Emails⁠⁠⁠⁠⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: How can leaders empower their people to own decisions while still ensuring they deliver on what matters most? How can leaders avoid over-indexing on data and still keep people at the heart of decision making? What are the most important ways a leader can set the right tone? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — ⁠⁠⁠⁠⁠Download today in the App Store⁠⁠⁠⁠⁠ Get coaching from David by ⁠⁠⁠⁠⁠signing up to receive his Weekly Leadership Plan⁠⁠⁠⁠⁠. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! ⁠⁠⁠⁠⁠Subscribe to the How Leaders Lead podcast⁠⁠⁠⁠⁠ to ensure you never miss an episode!

If your smartest people aren't stepping up, maybe it's time to look in the mirror. In this episode, David sits down with Greg Johnson, Owner of the San Francisco Giants. Greg shares why ownership—not control—is the key to building high-performing teams and retaining top talent. Whether you lead in finance, sports, or anywhere in between, you'll walk away with practical strategies to give your people more agency and unlock their full potential. You'll also learn:  Why you really shouldn't wait to fix that personnel issue One danger to watch out for when you expand The two elements to focus on if you want to develop more leaders What really drives employee retention Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠⁠⁠⁠The How Leaders Lead App⁠⁠⁠⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠⁠⁠⁠⁠Daily Insight Emails⁠⁠⁠⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: Why might it be smart to lean into a leadership role before it's officially yours? How do developmental initiatives help newly promoted leaders transition into their new roles while maintaining strong relationships with former peers? Why are simple team member exercises like listing out responsibilities so powerful? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — ⁠⁠⁠⁠Download today in the App Store⁠⁠⁠⁠ Get coaching from David by ⁠⁠⁠⁠signing up to receive his Weekly Leadership Plan⁠⁠⁠⁠. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! ⁠⁠⁠⁠Subscribe to the How Leaders Lead podcast⁠⁠⁠⁠ to ensure you never miss an episode!

Why do good teams sometimes fall short? Too often, leaders blame the people — when the real problem is the system they're working in. In this episode, Chipotle CEO Scott Boatwright shares how operational clarity can unlock performance across your organization.  This conversation is packed with practical insights to help you eliminate friction and elevate your team's performance. You'll also learn:  What you're getting wrong about accountability Two factors that will boost your confidence The mindset you need heading into every performance review Scott's take on tariffs, consumer confidence – and what it means for leaders right now Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠⁠⁠The How Leaders Lead App⁠⁠⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠⁠⁠⁠Daily Insight Emails⁠⁠⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: How does someone deal with the pressures of figuring out their path early in their career? How does a "shadow role" help prepare both the individual and the company for a smooth leadership transition? How does the paradigm of having either a one-way door or a two-way door decision empower employees within a big company like Amazon? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — ⁠⁠⁠Download today in the App Store⁠⁠⁠ Get coaching from David by ⁠⁠⁠signing up to receive his Weekly Leadership Plan⁠⁠⁠. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! ⁠⁠⁠Subscribe to the How Leaders Lead podcast⁠⁠⁠ to ensure you never miss an episode!

It's easy to say you care about customers. But how do you actually make decisions with them in mind? In this episode, David sits down with Amazon CEO Andy Jassy for a behind-the-scenes look at how one of the world's biggest companies keeps customer focus at the heart of everything, from product launches to leadership culture. You'll also learn:  The two documents you need before you launch anything big What it's like to shadow Jeff Bezos in every meeting A simple framework to help you delegate the right decisions  Why Andy thinks AI will reinvent customer experience as we know it Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠⁠The How Leaders Lead App⁠⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠⁠⁠Daily Insight Emails⁠⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: Do leaders need to be readily available, or is there a line? What can other leaders learn from how Ed navigated the reinvention of the company? What would you say to leaders facing unimaginable personal or professional hardship about how to keep going when it all feels like too much? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — ⁠⁠Download today in the App Store⁠⁠ Get coaching from David by ⁠⁠signing up to receive his Weekly Leadership Plan⁠⁠. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! ⁠⁠Subscribe to the How Leaders Lead podcast⁠⁠ to ensure you never miss an episode!

Ever catch yourself coasting after a big win? That's the moment today's guest would tell you to push even harder. In this episode of How Leaders Lead, Delta CEO Ed Bastian shares how he keeps one of the world's most awarded airlines moving forward—without getting complacent. You'll see how his mindset of continuous improvement shapes Delta's culture, sharpens performance, and helps his team stay ahead in one of the world's most competitive industries. You'll also learn:  One factor that can always differentiate your business The surprising way that product quality shapes your culture An inspiring mindset for anyone who's in a tough moment What Tom Brady (yes THAT Tom Brady) is teaching Delta Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠The How Leaders Lead App⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠⁠Daily Insight Emails⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: What happens when a leader's reputation is attacked for something they may not have even done? If you were Frank's mentor, what would you have told him when he had a major setback in starting his new company? Is there a point where involving the team in too many decisions can actually slow down momentum? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — ⁠Download today in the App Store⁠ Get coaching from David by ⁠signing up to receive his Weekly Leadership Plan⁠. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! ⁠Subscribe to the How Leaders Lead podcast⁠ to ensure you never miss an episode!

Want to build the working relationships that open doors—and keep them open? In this episode of How Leaders Lead, David talks with Frank Edwards, Managing Partner of Aqueduct Capital Group. You'll see how Frank has built a stellar reputation—not through flashy networking, but by showing up consistently, giving credit freely, and treating every relationship with long-term respect. It's a masterclass in building trust that lasts! You'll also learn: What your top priority should be as you're scaling One key element of a strong sales culture How to follow up after someone opens a door for you Why you need a support system Take your learning further. Get proven leadership advice from these (free!) resources: ⁠The How Leaders Lead App⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠Daily Insight Emails⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: What would you say to leaders who are trying to fight for eyeballs?   In your experience, what should a leader do to drive a results driven culture? As a leader, how do you handle a situation where you didn't have anything to do with a mistake? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

If your team isn't delivering, it might not be a lack of effort or strategy. It might be a lack of clarity. In this episode, David sits down with media and entertainment legend Mark Shapiro. He's the President and COO of TKO and the President and Managing Partner of WME Group, and prior to that helped lead ESPN and Six Flags.  He shares how clear expectations and feedback are key to creating momentum and results. It's a great mix of stories and insights that will have you both laughing and strategizing!  You'll also learn: The first thing to do in a new leadership role One huge factor to consider in making in-person/remote work decisions What you need to do to win over skeptics How to set clear expectations and hold your team to them Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: What's your take on Dave's advice to take on three roles at once to move up, and how do you think about moving up in a company? Why do you like Dave's method of evaluating leaders on a 2 dimensional axis? How can leaders make sure that they're getting the whole story and that they have all the information they need to make the right decisions? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Feel like you've hit a ceiling in your career? Your boldest ideas might be the thing that breaks through—but only if you say them out loud. In this episode, Dave McKay, President and CEO of RBC, shares why going public with big goals isn't just bold. It's strategic. Learn how clarity and ambition can rally your team, attract top talent, and accelerate your growth. Oh and yes, there's a Taylor Swift tie-in, too. One strategy that can radically change your career trajectory Why hiring people with personal ambition isn't enough (and what to look for instead) The mentality you need to lead a market How to accomplish big goals without jeopardizing integrity Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business. Connect with David: Keep Up with David on LinkedIn Follow David on Twitter The How Leaders Lead Instagram View insightful clips on TikTok Watch full interviews on YouTube Get the USA Today Bestselling Book "How Leaders Learn"

On this episode of 3 More Questions, you'll hear David Novak's answers to: What advice do you have for leaders looking to successfully integrate younger talent with a long-standing legacy workforce? How do you rally an organization to move faster—without pushing people to the point of burnout? What does it take to effectively balance the short-term demands with the long-term vision when leading a business? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Ever made a decision based on limited info, internal spin, or wishful thinking? You're not alone—but there's a better way. In this episode, David sits down with General Motors Chair and CEO, Mary Barra. She shares how a relentless commitment to the truth leads to better decisions, stronger teams, and a culture built on trust. If you want to lead with more clarity and less guesswork, don't miss this conversation. You'll also learn: How a crisis shapes your culture The #1 thing you need to do to make sure your people feel valued A strategy to make big problems way more manageable  What “ambidextrous leadership” is – and why it's crucial to your success Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business. Connect with David: Keep Up with David on LinkedIn Follow David on Twitter The How Leaders Lead Instagram View insightful clips on TikTok Watch full interviews on YouTube Get the USA Today Bestselling Book "How Leaders Learn"

On this episode of 3 More Questions, you'll hear David Novak's answers to: What's the best piece of advice you've ever received about how to handle failure? What tools do you use to maintain a positive mindset when things are hard? How does Danny's "pressure is a privilege" concept apply to leadership? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Feeling stuck in a rut? Not sure how to improve your performance? You might be missing one powerful habit—tracking your own progress!  In this episode, David sits down with professional golfer and 2016 Masters champion Danny Willett. He shares how taking notes on his golf game (and his life!) has helped him grow through wins, setbacks, and everything in between. You'll also learn: Where confidence really comes from How to reframe high-pressure situations The first step when it's time for a big course correction A story you've probably never heard from the Sunday Danny won his Green Jacket Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business. Connect with David: Keep Up with David on LinkedIn Follow David on Twitter The How Leaders Lead Instagram View insightful clips on TikTok Watch full interviews on YouTube Get the USA Today Bestselling Book "How Leaders Learn"

On this episode of 3 More Questions, you'll hear David Novak's answers to: As a leader, when you do something that's never been done before…how do you prepare for the potential pushback? What should leaders consider when deciding how to integrate and retain employees after an acquisition? Based on all the teams and businesses you've studied throughout your life, what would you say is the single most common factor that leads to a team or business failing?  ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Optimism isn't just a fluffy feel-good feeling. It's a real asset in business. Learn how to make it your competitive advantage in this conversation with Pat Battle, Executive Chairman of Diamond Baseball Holdings, a company that owns 45 of the 120 minor league baseball teams. You'll also learn: Why a job change between industries might not be as hard as you think Two questions that will revitalize your customer experience The most underrated negotiation tip How to think creatively about your underutilized assets Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business. Connect with David: Keep Up with David on LinkedIn Follow David on Twitter The How Leaders Lead Instagram View insightful clips on TikTok Watch full interviews on YouTube Get the USA Today Bestselling Book "How Leaders Learn"

On this episode of 3 More Questions, you'll hear David Novak's answers to: What did you teach Chrissy's team about how to franchise well? What would be your advice to someone who's wanting to take on new roles in a company? What do you think it is about Enterprise and Chrissy's leadership that has allowed them to continue to see success?  ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

What if I told you your biggest competitive advantage is something you've already got? For Chrissy Taylor, the President and CEO of Enterprise Mobility, the 90,000 people who work at her company are what she calls “her secret sauce.” And in today's episode, you'll learn how to support your team and build a culture that drives growth, delights customers, and finds new ideas.  Plus, Chrissy's positive energy is guaranteed to (sorry for the pun, but) pick you up!  You'll also learn: What many companies overlook when they reposition their brand One tip for being a better communicator (and anyone can do it) An idea to build mentorship into your culture What Chrissy learned in the 17 Enterprise jobs she had before becoming CEO Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business. Connect with David: Keep Up with David on LinkedIn Follow David on Twitter The How Leaders Lead Instagram View insightful clips on TikTok Watch full interviews on YouTube Get the USA Today Bestselling Book "How Leaders Learn"

On this episode of 3 More Questions, you'll hear David Novak's answers to: What do you think about Hayes' belief that adversity is his advantage? What's a story from your career where you had  to lean on the company's purpose to get the business back on track?  What is it that you love so much about being from the Midwest?   ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

If you think “purpose” is just a bland little word for your mission statement, don't miss this episode with Hayes Barnard, the founder, Chairman, and CEO of GoodLeap, which helps homeowners finance upgrades that make their homes more sustainable. Listen and see how purpose is a powerful force that helps you make connections, build teams, and drive more innovation. You'll also learn: What he learned about marketing from Elon Musk Why feeling like an underdog might be your biggest advantage The mindset you need to keep pushing, even after success The AI lifehack that's like having “a genius in your pocket” Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business. Connect with David: Keep Up with David on LinkedIn Follow David on Twitter The How Leaders Lead Instagram View insightful clips on TikTok Watch full interviews on YouTube Get the USA Today Bestselling Book "How Leaders Learn"

On this episode of 3 More Questions, you'll hear David Novak's answers to: What is your favorite travel story? What's your stance on finding the balance between being centralized versus decentralized when you have multiple brands under the same roof? Which is better? What do you think about Glenn's quote, "In god we trust … everyone else bring data”?  ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Great companies aren't built by ego. They're built by leaders who ask questions, listen, and rely on the smart people around them. And this episode's guest is one of those leaders! Glenn Fogel is the CEO of Booking Holdings, the company behind big travel brands like Booking dot com, Kayak, Priceline, and OpenTable.  Having been at the company for 25 years, Glenn's got a lot of experience to draw on. Yet he's the first to admit when something isn't his area of expertise. And instead of guessing, he trusts the experts on his team to guide the way. If you want to know the secret to staying humble and building an engaged team, hit play and discover the power of knowing what you don't know! You'll also learn: The importance of data (with one big caveat) How to push for innovation in a successful, established company The #1 mistake companies make after an international acquisition The mindset you need for painful decisions Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business. Connect with David: Keep Up with David on LinkedIn Follow David on Twitter The How Leaders Lead Instagram View insightful clips on TikTok Watch full interviews on YouTube Get the USA Today Bestselling Book "How Leaders Learn"

On this episode of 3 More Questions, you'll hear David Novak's answers to: Tell us about the idea of customer mania and how you cascaded it throughout all of Yum.  How do you think about emotional distance among a team? How do you view In-N-Out's decision to not offer mobile ordering … I mean, if you were President, what would you do?   ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Every business wants loyal customers. But what does it mean to be loyal to your customers? Find out in this episode with Lynsi Snyder, the Owner and President of In-N-Out Burger. Go behind the scenes of this iconic brand and learn how you can boost loyalty in your business. Plus, In-N-Out is a family-owned company. And if you've ever worked with your family, you know things can get messy. Lynsi's got a lot of hard-won wisdom to help you navigate those situations with confidence and grace. You'll also learn: One big reason your messages aren't getting through to your team What makes a “good” idea not so good Wisdom for anyone who works with their family Why In-N-Out doesn't offer mobile ordering—and the leadership lesson behind it Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: Tell us a story about a time from your career where you had to lead through a crisis and what you learned from that experience. How would you coach someone to get comfortable with asking for business? Can you unpack what Ken says about the biggest impediment to good risk management is imagination?  ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

One of your most valuable currencies isn't money, talent, or even time. It's trust. See how it can power better partnerships and more opportunities in this episode with Ken Bacon, Cofounder and Managing Partner at Railfield Partners and former Executive VP at Fannie Mae.  If you want to see how to build trust, extend it wisely, and see it return to you, then hit play now! You'll also learn: A negotiation strategy you probably haven't heard before Two qualities of leaders who make good decisions Why your assumptions might be endangering your business The one thing no one tells you about success Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: How would you go about offering coaching? Where did you learn to be a great salesperson? How did you and do you stay visible as a leader?  ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Today's guest is Allen Thygesen, the CEO of Docusign. Before that, he led Google's $100 billion advertising business in North and South America. In this conversation, you'll get a front row seat to how he approaches technology and innovation—including his advice for integrating AI into your business. Plus, he's got an outlook on sales you need to hear. If selling makes you a little uncomfortable, don't worry! Listen to this conversation and learn how to embrace that role—and why you can't overlook it if you want other people to follow you. You'll also learn: Practical advice to integrate AI into your business The two most important factors for a startup Why what seemed like “chaos” at Google was actually key to innovation How to make your team more well rounded Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: What kind of coaching would you give a player or a teammate who made a public mistake that everyone was talking about? What's the hardest thing you've ever had to own up to? What are some of the signs that a business is getting too big too fast?  ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Just in time for the Super Bowl, this week's guest is Harris Barton, the founder and managing director of H. Barton Asset Management. He was also an all-pro left tackle for the 49ers, winning THREE Super Bowls with Joe Montana and Steve Young.  Today, he runs a thriving investment fund, where he has about a billion dollars of assets under management. If you're feeling stuck on a problem, listen to this episode. Why? Because Harris understands the power of listening and learning from others. The answers you need are probably already around you somewhere—it's just a question of whether or not you're listening for them! You'll also learn: How to bounce back after a big failure Leadership lessons from inside the huddle at Super Bowl XXIII The one thing everyone notices about their leader The mindset you need to stack one success on top of another Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: What's changed about leadership since you've been out of Yum? Why do you think Jamie gets a much more realistic answer when he asks his employees what compensation they think they deserve? Can you tell us about the “since we last met” exercise? What's the lesson you take from Jamie calling up Sandy Weill after years of no contact for a meeting?  ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Some leaders talk a big game. Others deliver big results. If you want to know what separates the two, listen to this episode with Jamie Dimon, the Chairman and CEO of JPMorgan Chase, the largest and most profitable bank in the U.S. You'll find a wealth of insight into what it takes to cut through the BS and execute big changes.  Great leaders know: you get results when you get to work. If you want to up the execution level for you and your team, hit play now! You'll also learn: Jamie's thoughts on the global economy, including China, Russia and more What really drives curiosity The two actions that drive a successful turnaround One warning you need to hear if you've recently been promoted Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

On this episode of 3 More Questions, you'll hear David Novak's answers to: What advice would you give someone who's trying to develop Bobbi's skill of getting to the heart of the issue? What are some signs that your company is getting cocky and bloated … and how can leaders avoid that?  What do you think it is about Bobbi that has allowed her to grow one billion dollar brand and be on her way to growing her second?  ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

How do some leaders seem to tackle big challenges and make it look effortless? In this episode, David sits down with world-renowned entrepreneur and cosmetics titan Bobbi Brown. Her latest venture, Jones Road Beauty, is growing like crazy because people love how she has simplified the complicated world of beauty and cosmetics. Leaders waste all kinds of time because they overcomplicate things. But when you learn to simplify, you can save time and energy—and ultimately, find better solutions, too. Listen to this episode to see how Bobbi does it, and discover why the ability to simplify is a game-changer for your time, energy, and creativity! You'll also learn: One strategy to try if you're struggling to connect on social media The easiest way to get inspired when you're stuck Why your unconventional career path might just be your biggest strength A surprising quality of great salespeople ——— FEATURED RESOURCES The How Leaders Lead mobile app Download the app and scale up your leadership skills in under 2 minutes a day

On this episode of 3 More Questions, you'll hear David Novak's answers to: Are there red flags to look for that typically indicate that someone is not going to be a great partner? At what point does someone need to fold and cut their losses? How would you approach coaching someone who tends to be negative, guiding them towards adopting a more positive mindset?  ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Is one of your 2025 goals to strengthen your team or shift your culture? If so, you'll love hearing from Louise Brady, the co-founder and managing partner at the successful VC firm Piedmont Capital Partners. She shows how powerful it is when leaders prioritize the people around them. When you go above and beyond for your team, it comes back to you—and not just in a fluffy, feel-good way.  As you'll hear today, that kind of generosity can drive serious results for your culture, your bottom line, and your own growth. You'll also learn: What you can do to attract the attention of a VC firm One sneaky strategy to give tough feedback to someone with a bad attitude The surprising role that positivity plays in your team culture  Exciting developments in the ongoing effort to cure cancer and Alzheimer's ——— FEATURED RESOURCES The How Leaders Lead mobile app Download the app and scale up your leadership skills in under 2 minutes a day

On this episode of 3 More Questions, you'll hear David Novak's answers to: How can you break down Pat's thought that leaders ought to treat their current job like their next job? What are the best ways a leader can remind their team of their standard of excellence? If you were creating your own shield like Pat, who would be your hero? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

Thinking about your next career move?  Most leaders are. But if you don't approach it the right way, it can cost you.  Sometimes, you can get so caught up thinking about your next big career move that you lose focus on what really matters—which is doing excellent work in whatever role you're in now. See what that looks like in action in this episode with Louisville men's basketball head coach Pat Kelsey. Plus, get an inside look at the way he's using a strong culture to turnaround one of the most storied basketball programs in the nation. You'll also learn: The one thing you need to do to get your core values to stick What to focus on when you're not the most talented person in the room How to approach a job when it's not the role you ultimately want The most underappreciated part of any organization's success ——— FEATURED RESOURCES The How Leaders Lead mobile app Download the app and scale up your leadership skills in under 2 minutes a day

On this episode of 3 More Questions, you'll hear David Novak's answers to: What is it about writing songs that makes you want to keep doing it and how do you keep coming up with ideas? How should business leaders incorporate emotional leadership into their own style? What advice would you give a leader who's trying to figure out who their core audience is and how to serve them better? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — Download today in the App Store Get coaching from David by signing up to receive his Weekly Leadership Plan. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! Subscribe to the How Leaders Lead podcast to ensure you never miss an episode!

If you want to start 2025 with more focus and efficiency, this is the episode for you! Drew Holcomb fronts a beloved Americana band called Drew Holcomb and the Neighbors.  And he knows something that a lot of leaders don't: you can waste a lot of time and energy chasing after customers and fans that won't really help your business grow. Listen to this episode to discover the power of super-serving your core audience—plus find tons of creative inspiration to kick off 2025! You'll also learn: The #1 enemy of creativity (hint: it's not what you think) Must-hear advice for anyone who struggles with perfectionism Insights for succeeding in any industry that's constantly shifting One brilliant way to strengthen your connection with your spouse or partner ——— FEATURED RESOURCES The How Leaders Lead mobile app Download the app and scale up your leadership skills in under 2 minutes a day