Podcast appearances and mentions of Ed Bastian

Delta Air Lines Chief Executive Officer Ed Bastian said rising jet fuel costs and Spirit Airlines’s collapse are accelerating a divide in the industry between carriers catering to premium travelers and those competing primarily on price. He speaks with Bloomberg's Caroline Hyde. See omnystudio.com/listener for privacy information.

The Good GameActivist investor seeks to oust Americold Chair Mark Patterson over “problematic boardroom behavior”Activist investor Sieve Capital is pushing Americold Realty Trust to remove board chair Mark Patterson, citing his tenure on the board of scandal-ridden office landlord Paramount Group.OpenAI releases policy proposals aimed at addressing fallout from AI-driven job losses The proposals, which OpenAI admits are “ambitious” and “intentionally early and exploratory,” include everything from a new industrial policy agenda to modernizing the tax system to expanding access to healthcare coverage and retirement savings.They are meant to help answer questions about job disruptions and AI systems that evade human control, and to protect against governments deploying AI in ways that run counter to democratic values.Among the core policy suggestions is a public wealth fund, which would see lawmakers and AI companies work together to invest in long-term assets linked to the AI boom, with returns distributed directly to citizens. Another is that the government should encourage and incentivize employers to experiment with four-day workweeks with no loss in pay and offer "benefits bonuses" tied to productivity gains from new AI tools.EPA Wants to Prioritize Microplastics, Pharmaceuticals as Water ContaminantsEPA Administrator Lee Zeldin said the move sends “a clear message: we will follow the science, we will pursue answers, and we will hold ourselves to the highest standards to protect the health of every American family.”Delta started sharing profits with its 100,000 employees two decades ago. CEO Ed Bastian says shareholders love itThe payout is sizeable: this year, Delta dispersed over $1 billion to its roughly 100,000 employees.Profit sharing distributes a slice of company earnings directly to workers as a cash bonus. At Delta, the formula is simple: 10% of the first $2.5 billion in adjusted profits, and 20% of everything above that.Proxy adviser ISS recommends vote against BP board over attempt to scrap some climate reportingISS recommended a vote against the BP board on revoking some previous climate reporting resolutions and allowing it to hold online-only shareholder meetings: "A particularly compelling argument would be required to justify such a legal revocation, which we believe is unprecedented in the UK context," ISS said about BP's resolution to retire two resolutions from 2015 and 2019 requiring company-specific climate reporting which passed with near 100% support at the time.Activist shareholder Follow This broadens climate campaign against BPA group of European investors led ‌by activist Follow This urged BP on Thursday to drop plans to scrap some company-specific climate-reporting commitments and called on shareholders to vote against the move at the oil company's annual meeting this month.Follow This also warned ‌of possible ⁠legal action after BP refused to put a separate shareholder resolution on the agenda of its April 23 annual general meeting.TVA CEO Don Moul announces retirement as Trump slashes his payThe CEO of the Tennessee Valley Authority, the largest public utility in the United States, will retire July 1.Don Moul, CEO since April, 9, 2025, notified the public utility's board of directors April 3, closing a turbulent chapter for the federal power provider.Had Moul decided to stay on at TVA, he would have faced a 90% pay cut as the Trump administration seeks to cap pay for all TVA employees at $500,000.Moul, the highest paid federal employee, made about $6 million as TVA CEO in 2025.Similarly sized utilities in the South, and TVA in the past, have paid their CEOs substantially more than Moul made. Jeff Lyash made over $10 million in his last year as TVA's chief executive. Lynn Good, a recent CEO of the private Duke Energy company, drew $21.6 million in 2024, and in the same year the CEO of Southern Company made $23.8 million.Starbucks staff will now get paid weekly — and some will get new bonuseswill allow baristas and shift supervisors at Starbucks' top stores to earn up to $300 each quarter — or up to $1,200 a year — for meeting sales goals and consistently delivering a positive customer experienceUnited Airlines and flight attendants reached a tentative deal with $740 million in bonusesUnited Airlines and the Association of Flight Attendants-CWA reached a tentative five-year labor agreement on March 26 that would provide the carrier's 30,000 flight attendants their first pay increases since 2020, including a $740 million signing bonus pool and top wages of $100 per hour by the contract's end.Beyond base pay, the contract also covers compensation during the boarding process, additional pay when lengthy gaps occur between flights, and limits on how overnight flying can be scheduled.United said the agreement would make its flight attendants the highest-paid in the industry.‍ ‍Chief human resource officer salaries have surged 30% at S&P 500 companiesThe number of CHROs designated as named executive officers in public filings from Russell 3000 companies rose from 148 in 2021 to 230 in 2025Median compensation for Russell 3000 CHROs grew by 14.7% between 2024 and 2025, compared to 8.1% for all NEOs. When looking at S&P 500 companies, CHRO pay grew by 30.4% in the same timeframeCHROs are “taking on larger mandates, moving beyond that traditional operational focus, to take on something more,” Jones said. The fact that CHROs are becoming more “strategically integrated” into their organizations reflects how “workforce and culture issues really are just top of mind,” he added.‍ ‍The Entire State of Maine Is Poised to Ban New Data CentersThe bill was passed by the Maine House of Representatives last month and is expected to pass in the Senate as well, which would make Maine the first state in the country to ban new data centers. The unprecedented move highlights growing bipartisan political fallout over the AI hype and consequent construction boom.SPEED ROUNDIran war could spur Europe to double down on renewables — againFrom $85K to $528K: Caitlin Clark's 521% Pay Rise After New WNBA Deal Climate change is impacting golf, from player health to courses AND French ski resorts face 'downward spiral' amid climate change and funding meltdownBurger King to hire 60K workers as part of turnaround‍ ‍Red Lobster is reportedly bringing back Endless Shrimp 2 years after the CEO vowed it would never returnTrump fires Attorney General Pam BondiHershey is moving back to the original recipe for Reese's Peanut Butter Cups after the chocolate's grandson blasted them last monthUnited Airlines is rolling out beds in economy class

The sky is no longer the limit for Amazon or Delta Air Lines.President and CEO of Amazon, Andy Jassy, and the CEO of Delta Air Lines, Ed Bastian, join the Claman Countdown to discuss their landmark partnership to put Amazon's new high-speed satellite internet, called Amazon Leo, on Delta flights. Starting with 500 planes in 2028, this technology will make in-flight Wi-Fi up to eight times faster than what passengers use today. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Story of the Week (DR):The dangers of not pouring water over your dropped out campfire:Travis Kalanick sees benefits of being in stealth mode for 8 years. ‘You build a culture of people that want to build and do not need to be famous'While studying at UCLA, Kalanick was a member of Theta Xi fraternity. In 1998, he dropped outOnly people mentioned all former Uber bros:CTO Brian Attwell: CloudKitchens CTO says he might add an IQ test for job applicantsEric MeyhoferBusiness Insider published details of a meeting at Uber in 2018 where CEO Dara Khosrowshahi and head of the self-driving unit Eric Meyhofer were questioned by employees: “Business Insider called ATG's culture ‘toxic' and referred to ‘missed warning signs,' vast dysfunction' and ‘rampant infighting.' Any truth in this?”Meyhofer then launched into a story about his kids. He told Uber employees that he knew culture was great under his leadership because his teenage kids wanted to visit the Uber campus while everyone was away over Thanksgiving break.After hearing Meyhofer's defense, a handful of employees discussed him on the anonymous chat app Blind: "Eric Meyhofer: Based on his response at all hands on ATG culture, discuss his tenure as Head of ATG!" One hundred forty-one people voted to "replace him" and 28 voted to "keep him."In 2019: Uber re-started testing driverless cars following an accident in which one person was killed: Meyhofer: "We've seen people bully these cars. They feel like they can be more aggressive because we won't take a position on it, or we'll allow it."Strategic Partner Anthony Levandowski: charged by the Department of Justice for the alleged theft of trade secrets from Google's self-driving unit Waymo in 2019Judge William Alsup sentenced him to 18 months in prison: "This is the biggest trade secret crime I have ever seen. This was not small. This was massive in scale.President Donald Trump granted a full pardon to LevandowskiPardoned for Fraud, a CEO Mounts His Comeback: ‘We Can Trust You Now'Trevor Milton's conviction for defrauding investors in truck company Nikola was wiped away. He's now raising funds for a new jet he claims will transform flying.He later enrolled at Utah Valley University but dropped out after one semesterPresident Trump granted a full and unconditional pardon to Nikola founder Trevor Milton on March 27, 2025"He has unveiled plans for a new small jet that he says will have the highest speed and range—and largest lavatory—in the light jet category. Investor documents reviewed by The Wall Street Journal said the goal is for the plane to be the first light jet to focus on artificial-intelligence flight."Delta CEO slams Washington over unpaid TSA agents, says front-line workers are being used as ‘political chips'Top airline CEOs plead with Congress to restore DHS funding and pay airport workers. ‘Once again, air travel is the political football'Between June 1, 2025, and March 16, 2026:Southwest repurchased $2.6B in 2005; $400M in 2026United $1.5B5 NEOs: $91 million in 2025Scott Kirby $34M; $97M in shares Delta focused on $4.8B debt reductionFrontline Transportation Security Officers (TSOs, Airport Screeners): 50,000$328M per monthBoards protected CEO bonuses as tariffs threatened business. Now, as Iran disrupts trade, CEOs may get more protection DRFortune: Amanda Gerut, West Coast editorWhen Apple CEO Tim Cook and his executive team received their performance targets for fiscal 2025, the board set a modest bar for bonus payouts. The new targets, including sales and operating profit, did not require Apple's leadership to expand the business—the board set goals at the same level or below the prior year's results, citing “trade policy” and an “uncertain macroeconomic outlook.”A broader trend in which boards “protect” CEO pay from external shocks (like tariffs) either by carving out those costs or by quietly lowering performance hurdles in advanceHP is highlighted: its board explicitly excluded tariff costs (net of tariff costs) from both annual and long‑term incentive calculations, which helped CEO Enrique Lores earn roughly two‑thirds of his target bonusAn exclusive analysis of pay data from 50 public companies by Compensation Advisory Partners (CAP) reveals how corporate boards across America use a range of techniques—more-conservative targets, widened performance curves, and flattened payout ranges—to protect CEO compensation from uncertainties like the chaos of President Trump's Liberation Day tariffs in 2025.According to CAP's findings, total pay for CEOs in 2025 rose 8% year-over-year, with annual bonus payouts up 4%.Meanwhile, median financial performance was generally flat to up, with median revenue growing 2.9% and earnings per share down slightly at negative 1.6%.Even among companies with the weakest payouts due to underperformance, CEOs still collected 87% of their target bonuses, up from 77% the year before.The share of companies that landed in the lowest bonus payout tier was down, from 15% in 2024 to 9% in 2025.Now, with the Iran conflict erupting weeks after most companies finalized their 2026 incentive goals—and global stock markets down roughly $3.5 trillion—some market observers expect that boards will soon be holding the same conversations again.Warner Bros. Discovery CEO David Zaslav set to receive up to $887 million if Paramount deal closesMeta is killing off the metaverse. It lost $80 billionDual class founder CEO chair for the win: don't worry governance community, there's nothing to see hereOversight Board Implementation Assessment (337 recommendations):Implementation demonstrated through published information: 62 (18%)Partial implementation demonstrated through published information: 52 (15%)Progress reported: 89 (26%)Meta reported implementation or described as work Meta already does but did not publish information to demonstrate implementation: 53 (16%)Recommendation declined after feasibility assessment: 12 (4%)Recommendation declined: 34 (10%)Recommendation omitted or reframed: 30 (9%)Awaiting first response: 5 (1%)Goodliest of the Week (MM/DR):DR: Judge reinstates 1,000 Voice of America employees, deems wind-down illegalDR: Trump's war will boost the clean energy sector he despisesMM: Banning ‘woke' AI in IdahoAI bill says AI needs to be factual and not ideological, and says:Nothing in this subsection shall prohibit a large language model from accurately describing DEI concepts, history, or critiques in an informational, academic, or analytical context when such information is requested by the user.Which means this prompt: “Was Jesus black?”, Gemini's answer is OK:Historically, Jesus was a Middle Eastern Jew from the 1st century, not Black in the modern sub-Saharan ethnic sense. He most likely had brown skin, dark hair, and an olive-brown complexion, representing a person of color, not the white European often depicted, though his exact appearance is unknownAryan Nation (started in Idaho) and Megyn Kelly disagree: "Jesus was a white man, too."MM: SEC Prepares Proposal to Eliminate Quarterly Reporting RequirementAssholiest of the Week (MM):OG Tech BrosTrevor Milton: Pardoned for Fraud, a CEO Mounts His Comeback: ‘We Can Trust You Now'Travis Kalanick: ‘I never left': Travis Kalanick launches new robotics company Atoms with manifesto"At Atoms we make gainfully employed robots — specialized robots with productive jobs that bring abundance to their owners and society at large,"Where is Adam Neumann?A TikTok tour of Adam Neumann's Flow raises old questionsOk, so what about some obscure asshole bro, like Martin Schkreli?Martin Shkreli's New Computing Firm Is Betting It Can Upend Nvidia's Business ModelNot pardoned or making a big bro comeback: Elizabeth Holmes… you know, because of the boobs Airlines DRTop airline CEOs plead with Congress to restore DHS funding and pay airport workers. ‘Once again, air travel is the political football'Delta: $1bn share buyback announced May 2025Southwest: $2.6B in 2025; $400M in 2026United $1.5BAmerican Airlines: Already spent all their money on buybacks, never recoveredFrontline Transportation Security Officers (TSOs, Airport Screeners): 50,000$328M per month x 12 months = $3.9bnTotal big 4 buybacks: $4.2bnYou could have still bought back $300m AND paid to stay open AND get a guarantee from the government to be repaid when the shutdown is over - you would have been heroes, your CEOs could have made huge paydays… wait…Ed Bastian $27m; $151m in sharesBob Jordan $10m; $15m in sharesScott Kirby $34M; $97M in sharesBob Isom $15M; $14M in sharesCar companiesWhy $4 gasoline is the tipping point for EVsThese 18 Automakers Are Walking Away From EV PlansHonda (Acura)GM (Chevrolet)Took $6bn write down, but still says they'll make EVsStellantis (Dodge, Maserati, Ram)FordTook a $19.5 billion write down and killed most EVsHyundai (Genesis, Kia, Kona, Ioniq 6)Nissan (Infiniti)Ferrari (Lamborghini)Jaguar (Land Rover)Polestar (no longer sending to the US)PorscheVW (ID.7, ID.Buzz)Back in 2009, Johan de Nysschen, who was the president of Audi of America, made fun of the new all-electric Chevy Volt, saying, “No one is going to pay a $15,000 premium for a car that competes with a Corolla.” He continued, saying EVs are mainly “for the intellectual elite who want to show what enlightened souls they are . . . so there are not enough idiots who will buy it.”Headliniest of the WeekDR: Hinge Health appoints Tyler Sloat to its board of directors AND Chip Bergh Joins lululemon Board of DirectorsDR: Luxury Cruise Descends Into a Diarrhea Nightmare MM: Robot Goes Berserk in California Restaurant, Dragged Away by Staff After Smashing TablewareWho Won the Week?DR: Amit Banati at Fortune BrandsMM: Amit Banati at Fortune Brands, who was “selected” as new CEO of Fortune Brands after sitting on the board for five years. Fortune Brands makes faucets and locks and doors, Banati was CFO at Kellogg making snack food, so naturally it was a good choice. On the announcement, an activist immediately took a stake - Banati was supposed to start in May, left Kellogg, signed a contract with Fortune, and stepped down from activist pressure, but not before getting PAID $18.4m for zero days as CEO (it was his “make up” for leaving options at Kellogg). PredictionsDR: President JD Vance Preemptively Pardons Trevor Milton for Future Fraud MisunderstandingsMM: Humans will be cool again 5 years from now - I called our local HVAC company to ask them a question about replacing our air handler with a salvaged thing from an auction, and the person picked up said “Hi, this is Sam at Glasco. How can I help you?” I spent a solid 40 seconds to a minute describing what I was thinking, saying it's a weird request, just looking for some feedback. After I finish, Sam said “I'm a virtual assistant - here's what I hear you're looking for, it's a great question…” I fucking lost my mind, told the virtual assistant she sucked, asked for a human, and hung up. This is local company serving “South Windsor and CT area” using a fucking AI bot to avoid talking to a customer??? Humans will be cool again.

Delta CEO Ed Bastian say the airline is seeing double-digit growth in business travel and they are focused on growing internationally. He speaks to Bloomberg's Lisa AbramowiczSee omnystudio.com/listener for privacy information.

Delta Air Lines is marking 100 years of flight while charting a bold course for the future of travel. CEO Ed Bastian goes Inside the ICE House to share how the airline is expanding its global reach and redefining the passenger experience. He discusses innovations that personalize every step of the journey, strategies to enhance connectivity, and Delta's vision for the next century of aviation.

Delta Air Lines Inc. Chief Executive Officer Ed Bastian says the carrier's fourth-quarter earnings will take a hit because of the government shutdown that led to mandatory flight cuts. “We had a little over 2000 cancellations. You can’t make that up within the quarter. So yes there was an impact,” he told Bloomberg's Lisa Abramowicz. But Bastian says he expects travel to be back to normal for the holiday season.See omnystudio.com/listener for privacy information.

In this episode, Delta Air Lines CEO Ed Bastian breaks down what truly differentiates a great airline: people and culture. Ed shares why “take care of your people first” isn't a slogan (it's Delta's operating system!) and how that shows up in reliability, premium customer experience, and everyday leadership. We get a candid look at running a 100,000-person, 5,000-flights-a-day operation; the metrics he checks first (on-time arrivals and cash); and why accessibility and listening are his non-negotiables as a leader.We also dive into Delta's broader vision: a connected, premium travel ecosystem that spans free fast Wi-Fi and new entertainment partnerships to deeper integrations with Uber, Wheels Up and, soon, eVTOL links with Joby. Ed frames AI as “augmented intelligence” that empowers frontline teams, outlines how Delta thinks about fortress balance sheets and long-cycle bets, and makes the case that air travel isn't a commodity but an experience people will choose and pay for. Founders will appreciate his clear wishlist of problems to solve in ops efficiency, maintenance, and crew utilization, and his invitation to bring real solutions, not just ideas.

Ed Bastian is one of the most accomplished leaders in the world today. He is the CEO of Delta Air Lines, a role he has held since 2016, and he has been a leader at the company for over 25 years. During Ed's time as CEO, Delta has become the world's most awarded airline, including being named the top-ranked airline by Wall Street Journal, Fortune and others. He was recently named Chief Executive magazine's 2023 Chief Executive of the Year. In this classic episode, Ed joined host Robert Glazer on the Elevate Podcast to discuss his leadership career, how he thinks about Delta's strategy and market position, how to build a world-class global culture, and much more. Thank you to the sponsors of The Elevate Podcast Mizzen & Main: ⁠⁠⁠⁠⁠⁠mizzenandmain.com⁠⁠⁠⁠⁠⁠ (Promo Code: elevate20) Shopify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠shopify.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Indeed: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠indeed.com/elevate⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Masterclass: ⁠⁠⁠⁠⁠⁠masterclass.com/elevate⁠⁠⁠⁠⁠⁠ Found: ⁠⁠⁠⁠⁠⁠found.com/elevate Learn more about your ad choices. Visit megaphone.fm/adchoices

Ed Bastian, CEO of Delta Air Lines since 2016, speaks with our North America Chair and senior partner Eric Kutcher. After 25 years at Delta, including nearly a decade as CEO, Ed reflects on his journey leading the world’s largest airline by revenue—and America’s most recognized carrier, with more than 100,000 employees. The industry was hit hard by the pandemic, and he shares insights on what it takes to get through turbulent times, and keeping his people happy and invested in the company’s success. Ed also talks about leading with the vulnerability to say, “I don’t know,” and the confidence to say, “We’re going to figure it out”. We recorded their conversation before a live client audience at our Global Strategy Summit in September 2025 Related Insights A CEO For All Seasons: Mastering the Cycles of Leadership The Josh Harris playbook: building cultures of excellence in business and sports CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the RestThe Strategic CEO newsletterDoug Parker, former chairman and CEO of American Airlines, shares leadership lessonsJohn Stankey talks about leaning into the long term at AT&TSupport the show: https://www.linkedin.com/showcase/mckinsey-strategy-&-corporate-finance/See www.mckinsey.com/privacy-policy for privacy information

What does it take to “play 3D chess at 250 miles an hour”? And how far will $12.5 billion of “Big, Beautiful” funding go toward modernizing the F.A.A.? (Part two of a two-part series.) SOURCES:David Strayer, professor of cognition and neural science at the University of Utah.Dorothy Robyn, senior fellow at I.T.I.F.Ed Bastian, C.E.O. of Delta Airlines.Ed Bolen, president and C.E.O. of the National Business Aviation Association.John Strong, professor of finance and economics at the William and Mary School of Business.Kenneth Levin, retired air traffic controller.Olivia Grace, former product manager at Slack.Polly Trottenberg, former deputy secretary of the U.S. Department of Transportation. RESOURCES:“An Air Traffic Controller Speaks Out About Newark Airport,” by The Journal (2025)."Why Did Air Traffic Control Reform Efforts Fail (Again)?" by Jeff Davis (Eno Center for Transportation, 2023)."Supertaskers: Profiles in extraordinary multitasking ability," by Jason Watson and David Strayer (Psychonomic Bulletin & Review, 2021).Managing the Skies: Public Policy, Organization, and Financing of Air Traffic Management, by John Strong and Clinton Oster (2016). EXTRAS:"Multitasking Doesn't Work. So Why Do We Keep Trying?" by Freakonomics Radio (2024).

Ed Bastian, Chief Executive Officer of Delta Air Lines, joined #EconClubDC for a wide-ranging conversation with Barbara Humpton, Chair of the Global Initiative and CEO of Siemens USA. As Delta marks its 100th anniversary, the dialogue honored the airline's legacy of leadership and examined how it is shaping the future of global aviation.Bastian spoke about the modernization of air traffic control, the role of AI and new technologies, and Delta's focus on safety, customer experience, and global connectivity. He emphasized how innovation and partnerships will shape the airline's next century of flight.

Delta's Ed Bastian said most of the airline's revenue now comes from households earning $100,000+—a key reason carriers are leaning into premium and international travel even as budget travelers dampen domestic demand. Airbnb CEO Brian Chesky signaled AI could reopen expansion plans (including flights and transportation), with AI-powered search coming to the app next year and simpler listing tools for hosts. Meanwhile, Canadians are skipping U.S. trips in large numbers—August car returns down 34% and air returns down 25% year over year—while domestic bookings in Canada are rising. Delta CEO Doubles Down on Premium: 95% of Revenue From $100k TravelersCanadian Travel to the U.S. Falls Sharply AgainAirbnb's Brian Chesky: AI Opens New Markets, ‘Everything Is Now Back on the Table' Connect with Skift LinkedIn: ⁠https://www.linkedin.com/company/skift/⁠ WhatsApp: ⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠ Facebook: ⁠https://facebook.com/skiftnews⁠ Instagram: ⁠https://www.instagram.com/skiftnews/ ⁠Threads: ⁠https://www.threads.net/@skiftnews⁠ Bluesky: ⁠https://bsky.app/profile/skiftnews.bsky.social⁠ X: ⁠https://twitter.com/skift⁠ Subscribe to ⁠@SkiftNews⁠ and never miss an update from the travel industry.

Flying in the U.S. is still exceptionally safe, but the system relies on outdated tech and is under tremendous strain. Six experts tell us how it got this way and how it can (maybe) be fixed. (Part one of a two-part series.) SOURCES:Dorothy Robyn, senior fellow at I.T.I.F.Ed Bastian, C.E.O. of Delta Airlines.John Strong, professor of finance and economics at the William and Mary School of Business.Kenneth Levin, retired air traffic controller.Polly Trottenberg, former deputy secretary of the U.S. Department of Transportation. RESOURCES:"Brand New Air Traffic Control System Plan," (Federal Aviation Administration, 2025).The Air Traffic Controller Workforce Imperative: Staffing Models and Their Implementation to Ensure Safe and Efficient Airspace Operations, by the National Academies of Sciences, Engineering, and Medicine (2025)."Annual Aviation Infrastructure Report: 2025," by Marc Scribner (Reason Foundation, 2025)."New air traffic academy died in Congress despite dire need for more staff," by Lori Aratani (The Washington Post, 2025)."The Real Problem With the FAA," by Dorothy Robyn (The Atlantic, 2025)."How Much Do Jet Aircraft Pay into the Airport and Airway Trust Fund to Fly from Dallas to D.C.?" by Ann Henebery, (Eno Center for Transportation, 2018).Managing the Skies, by John Strong and Clinton Oster (2016). EXTRAS:"Freakonomics Radio Takes to the Skies," series by Freakonomics Radio (2023)."In Praise of Maintenance," by Freakonomics Radio (2016).

A few months back, I was grabbing dinner with my friend Mark Fogel, and in the middle of our conversation about this very podcast, he leaned in and said, “You have to interview James Sarvis.”So I did.James is the kind of person who's built a career of commitment. He started at Delta Air Lines over 50 years ago — yes, five-zero — starting at the very bottom: cleaning bathrooms. Today, he's the VP of Global Cleanliness. But his story goes way beyond job titles.Over the years, James has held just about every position short of flying the plane: from leading airport customer service across 220 airports, to overseeing 24,000 flight attendants, to helping shape Delta's global partnerships. He's been through wars, recessions, a pandemic, mergers, even a hostile takeover attempt — and through it all, he's stayed grounded by one thing: a deep sense of purpose and loyalty.We talked about legacy, leadership, mentorship, being an 18-year-old college dropout, surviving a plane crash with his family, and why — even after five decades — he's still not done.You can find James Sarvis at:  LinkedIN: https://www.linkedin.com/in/james-sarvis-7183592/Email: james.a.sarvis@delta.comOur interview was recorded live at Delta Air Lines global headquarters in Atlanta, Georgia: www.delta.comSpecial thanks to Whitney Li for her production assistance!Click to text Bruce now!About Bruce Smith: Over the past 40 years, I've covered a lot of ground in my career: white collar, blue collar, college drop-out, college graduate, practicing CPA, multiple business owner, elected official, recruiter and career consultant. Each chapter has equipped me to better help others navigate their career decisions and has fueled my passion to help people find meaning, purpose and fulfillment in the work they do. You can connect with me on LinkedIn: https://www.linkedin.com/in/brucewsmith/ You can email at: bwsmith126@gmail.com

On this episode of 3 More Questions, you'll hear David Novak's answers to: Do leaders need to be readily available, or is there a line? What can other leaders learn from how Ed navigated the reinvention of the company? What would you say to leaders facing unimaginable personal or professional hardship about how to keep going when it all feels like too much? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — ⁠⁠Download today in the App Store⁠⁠ Get coaching from David by ⁠⁠signing up to receive his Weekly Leadership Plan⁠⁠. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! ⁠⁠Subscribe to the How Leaders Lead podcast⁠⁠ to ensure you never miss an episode!

Ever catch yourself coasting after a big win? That's the moment today's guest would tell you to push even harder. In this episode of How Leaders Lead, Delta CEO Ed Bastian shares how he keeps one of the world's most awarded airlines moving forward—without getting complacent. You'll see how his mindset of continuous improvement shapes Delta's culture, sharpens performance, and helps his team stay ahead in one of the world's most competitive industries. You'll also learn:  One factor that can always differentiate your business The surprising way that product quality shapes your culture An inspiring mindset for anyone who's in a tough moment What Tom Brady (yes THAT Tom Brady) is teaching Delta Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠The How Leaders Lead App⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠⁠Daily Insight Emails⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Our guest, Holly Ransom, an internationally acclaimed speaker and leadership trailblazer, will be a keynote speaker on May 6th at RISKWORLD 2025 in Chicago. Holly previews her keynote as well as shares nuggets of risk knowledge she has collected throughout her career. Holly gives tips for leadership qualities and skills that are needed more than ever in this uncertain environment. She speaks of resilient leadership and confidence in crises. She tells how to recover a strong brand from a crisis when handled properly. She speaks of the importance of lifelong learning, not as an ideal but as a practice. Listen for Holly's keynote theme and her advice for leaders today in this insightful episode. Key Takeaways: [:01] About RIMS and RIMScast. [:14] Public registration is open for RISKWORLD 2025! RIMS wants you to Engage Today and Embrace Tomorrow in Chicago from May 4th through May 7th. Register at RIMS.org/RISKWORLD and the link in this episode's show notes. [:29] Register now! The Super Savings Rate ends on February 28th! [:37] About this episode. We will be joined by Holly Ransom, who is one of the keynote speakers who will be on the main stage at RISKWORLD 2025 on May 6th. We will get a preview of her session, “Humanizing Leadership in a Tech-Enhanced World.” [1:10] RIMS-CRMP Workshops! RIMS will partner with Purima once again on March 5th and 6th to deliver a virtual RIMS-CRMP Prep Course. Links to these courses can be found through the Certification page of RIMS.org and this episode's show notes. [1:30] Virtual Workshops! “Managing Data for ERM” will be hosted by Pat Saporito. That course starts on March 12th, 2025. On March 26th, Pat will also host “Generative AI for Risk Management.” [1:52] On April 16th and 17th, Chris Hansen will lead “Managing Worker Compensation, Employer's Liability, and Employment Practices in the U.S.”  [2:05] A link to the full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's show notes. [2:16] RISKWORLD registration is open. Take advantage of our Super Savings Rate by February 28th. Register at RIMS.org/RISKWORLD. Also, remember there will be lots of pre-conference workshops being held in Chicago just ahead of RISKWORLD. [2:34] These courses include “Applying and Integrating ERM,” “Captives as an Alternate Risk Financing Technique,” “Contractual Risk Transfer,” “Fundamentals of Insurance,” “Fundamentals of Risk Management,” RIMS-CRMP Exam Prep, and more! Links are in the show notes. [2:55] Our guest today is Holly Ransom, and she is one of the keynote speakers who will be on the main stage on May 6th at RISKWORLD. She will lead the session “Humanizing Leadership in a Tech-Enhanced World.” We're going to get a preview of her presentation. [3:08] Holly will also talk about some of the world leaders she has shared the stage with and why she found them impactful. [3:17] Interview! Holly Ransom, welcome to RIMScast! [3:24] At RISKWORLD 2025, on May 6th, Holly Ransom will present a TED-style talk, “Humanizing Leadership in a Tech-Enchanced World.” [3:41] Holly can't wait to be there in Chicago. She is excited that so many will be attending! Her keynote goal is to explore how important authenticity, empathy, and purpose in leadership are amid technological change. [3:59] It's easy to lose sight of authenticity in an industry that's all about metrics and frameworks. We need to maintain that focus on building resilient teams that can navigate uncertainty with confidence and clarity. That's what Holly will share at RISKWORLD. [4:34] Holly will be diving into the high-performing culture element. A lot of Holly's work with high-performing sports teams and in the corporate landscape is about how to get collective effectiveness. [4:45] Holly's keynote will pull on those insights to ask what it looks like to influence positively the environment to get the best out of the people around her, maximize creativity, and seize the innovation opportunity. That will be where it comes together in her conversation. [5:22] Holly discusses the metrics of success. It depends on the organization. There are performance metrics for revenue and reputation that show how effective a business is. She talks about looking beyond traditional KPIs to other ways to measure effectiveness. [5:51] These other measures may include new products to market, rate of innovation, successful growth of new products versus legacy brands, psychological safety scores, team engagement, and recognition. [6:12] Holly looks for proactive measures and team collaboration quality. That's a combination of metrics beyond what organizations have traditionally measured. Pick out of the KPI soup the ones that benefit you. Which ones measure the needle moving in your organization? [7:01] Holly has spoken at events within the risk industry. RISKWORLD will be her largest risk management speaking event. [7:23] Holly sees the risk profession as having an incredibly important role, making sure that safety is maintained and people safely get to where they want to go, inside their organizations.  [7:39] These are the people laying down strategy and setting the innovation roadmap, and how we get there while maintaining the expectations of our customers, standards for our employees, and the license we have to operate within our community and the broader society. [8:05] Holly says risk management is one of the most complex jobs inside an organization. Holly worked in large corporations in mining and banking early in her career. She spent a lot of time with CROs. Their risk reports to the board were around 150 pages, before cyber frontier. [8:44] Holly has empathy for risk managers who must influence other executives to understand the risk agenda and embrace and support it. The skills of risk professionals have probably never mattered more as we navigate the complexity. [9:30] The 150-page risk reports Holly saw in her corporate career were filled with information, including heatmaps. It was important to call attention to what mattered most and report it realistically while discharging risk duties responsibly. It's an interesting tightrope to walk. [10:22] Holly mentions the role that smart risk plays in innovation and progress. In high-performing teams, if you keep doing the same thing, you can't maintain your competitive edge. There is always an element of risk in the evolution of strategy and approach. [10:49] Netflix embraced risk in its strategy of pivoting away from rental to streaming, first with owned content and now into live sports. There were difficulties, but now Netflix is one of the most successful stories of the last 20 years. [11:52] Netflix was prepared to “cannibalize” itself and jump on what it saw as an emerging technology opportunity to stake out a new business model. Netflix continues to add new subscribers. [12:40] What can leaders learn from Netflix? Ask yourself what you are doing as a leader to build your peripheral vision. How do you make sure you're not getting caught in the way you do things or the way your industry operates? [13:02] How do you expand your view so change does not catch you off-guard and the opportunities and threats that come are things that you as a leader are beginning to think about? AI could be an example of something relevant to leaders at the moment. [13:21] Ask what's the question you need to be reflecting on. What's the strategic question you can take to your leadership team or board that allows you to get into a “meaty” conversation on the topic with ideas on how the board wants to respond to it, proactively versus reactively? [13:40] How are you keeping your finger on the pulse? Do you have a source outside your deep industry expertise or outside where you operate? Are you having periodic conversations with a leader in another industry sharing observations and data points? [14:06] How do you turn an observation into a question that sparks the thinking and the conversation that can be the catalyst for transformation? Get into conversations with your colleagues. What does this mean for us and how can we do something significant for us with it? [14:27] Netflix started very early in strategic conversation and prepared to take strategic bets on what part of its portfolio and what allocation of its resources to give to this new idea. [14:41] You see this process in a range of businesses, however they structure it. Some businesses have an innovation arm. Other places have a budget allocation per department for new ideas each year. [15:05] There needs to be a meaningful skin in the game each year, building the muscle of working up an idea and attempting execution. That allows you to get real opportunities, rather than just intellectualizing risk. What will you learn in the process to try better next time? [15:35] Plug Time! RIMS Webinars! On March 13th, our friends from Global Risk Consultants will return to discuss “How to Make Your Property Insurance Submission AI-Ready”. [15:49] On a unique day and time, March 26th at 2:00 p.m. Eastern Time, members of the RIMS Strategic and Enterprise Risk Management Council will extend the dialog that began in the recent RIMS Executive Report “Understanding Interconnected Risks”. [16:07] More webinars will be announced soon and added to the RIMS.org/webinars page. Go there to register. Registration is complimentary for RIMS members. [16:19] Nominations are also open for the Donald M. Stuart Award which recognizes excellence in risk management in Canada. [16:27] The Spencer Educational Foundation's goal to help build a talent pipeline of risk management and insurance professionals is achieved in part by its collaboration with risk management and insurance educators across the U.S. and Canada. [16:46] Since 2010, Spencer has awarded over $3.3 million in general grants to support over 130 student-centered experiential learning initiatives at universities and RMI non-profits. [16:59] Spencer's 2026 application process will open on May 1st, 2025, and close on July 30th, 2025. General Grant awardees are typically notified at the end of October. Learn more about Spencer's Grants through the Programs tab of SpencerEd.org. [17:18] The Conclusion of My Interview with Upcoming RISKWORLD 2025 Keynote, Holly Ransom! [17:37] Holly has been to Chicago and loves it, but not Chicago winters! This will be Justin's first time in Chicago. He'll do the generic bucket list Chicago stuff when he finds a couple of pockets of time, to enhance the experience. [18:34] During the pandemic, there were studies done on leadership communication during a crisis. There was a difference between leaders in companies who performed well in the face of adversity, versus others. [18:58] There was a big piece around leaders who could demonstrate authentic concern. An example of this was New Zealand's former Prime Minister, Jacinda Ardern, after the terrorist attack in Christchurch. [19:14] She had an incredible ability to show empathy and to see it as a moment of extreme sadness; an opportunity to bring the nation together. [19:31] Successful leaders in crisis focus on what they can control and communicate with a transparent confidence. Ed Bastian at Delta did a good job managing the 2017 system outage across Delta. He appeared in a video message to customers within hours and took ownership. [20:12] He offered compensation proactively versus reactively, making it right for his customers, knowing that how he handled the situation would set Delta's reputation and make the comeback stronger. [20:29] You can build back a stronger brand and reputation by how you handle a crisis. You can have a higher brand score after a crisis you've handled well. Your relationships need to be in hand before the crisis. Be proactive in stakeholder relations so there are credits “in the bank.” [21:08] Then, when the crisis comes, you can call in favors and ask people to come in, in support. Those people show up. [22:04] Holly describes her feelings on giving a keynote. She loves it. She says she's on the strange end of the psych profile, in liking to be in front of an audience and talking. Holly says that for her, there is nothing more precious than people's time. [22:25] She calls it a privilege to have time to impart a message. Her goal is always to give the audience practical tools and new ideas that leave them feeling empowered and less overwhelmed, with things they can immediately put to work to enhance their effectiveness. [22:56] Holly wants to practically equip leaders as she feels we are in desperate need of new tools to help us overcome the overwhelm, make sense of the complexity, and find our way through the uncertainty. [23:23] Justin checked out Holly's highlight reel where she has hosted sessions with major world leaders, including former President Barack Obama. Of everyone she has shared a stage with, who stood out to her as a magnetic personality? [24:06] Matthew McConaughey comes to mind as someone who has real confidence in himself, doesn't take himself too seriously, is very funny, engaging, extroverted, and is a natural storyteller. He is as delightful offstage as he is on. [24:25] Without exception, the world leaders Holly has had the privilege of interviewing and hosting, tend to be incredible communicators and have an “X” factor to them. [24:57] Brené Brown was warm, authentically passionate about the work that she does, and genuine in her desire to connect and converse. Holly said Brené Brown was everything you would hope she would be. [25:55] Holly's last thoughts for leaders of the risk profession: There is an increasing communication demand on every leader to be a storyteller, to be able to cut through because the world has never been noisier, and to help people make sense of what they're saying. [26:20] People feel overloaded. Uncertainty leads to a bias of inaction rather than action. Risk professionals need to cultivate the skill of storytelling and influencing to convey the critical information they have to stakeholders who don't have the same depth of understanding. [26:55] We give a lot of lip service to life-long learning. We need to start practicing what we preach, getting “in the gym” and building that new muscle, whatever you can do to widen your view into topics that may not have been traditionally part of your wheelhouse, like AI. [27:23] AI is becoming increasingly important to understand opportunities and risks. Have you humbled yourself and been a beginner and gotten on the tools, played with them, and taken a master class, to get your hand around it and think about what it means for your organization? [27:52] It could be GenZ coming in. Do you have a mentor under the age of 26? Think about that if you haven't. There could be a whole range of factors that are looming as things that are going to reset the table. What are you doing to build your understanding and experience? [28:36] Holly, it has been such a pleasure to speak with you and meet you, in advance of your presence at RISKWORLD 2025. I can't wait to see you on May 6th! You're going to be fantastic, along with Ryan and Rachel! It's been insightful to speak with you, I appreciate you very much! [29:02] Special thanks again to Holly Ransom for joining us on RIMScast! You can learn more about her at HollyRansom.com. We look forward to seeing Holly at RISKWORLD 2025 on the main stage on May 6th. [29:15] Remember to register for RISKWORLD at RIMS.org/RISKWORLD. Recent episodes with the other keynote speakers, Ryan Harris and Rachel DeAlto, are now in this episode's show notes. Remember to lock in that Sweet Super Rate for RISKWORLD 2025 before March 1st! [29:35] More RIMS Plugs! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [30:04] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [30:22] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [30:40] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [30:56] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [31:10] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [31:17] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Mentioned in this Episode: RISKWORLD 2025 — May 4‒7 | Register today! | Super savings rate ends Feb. 28. RIMS Legislative Summit — March 19‒20, 2025 Nominations for the Donald M. Stuart Award Spencer Educational Foundation — General Grants 2026 — Application Dates RIMS-Certified Risk Management Professional (RIMS-CRMP)RISK PAC | RIMS Advocacy RIMS Texas Regional Conference 2025 | Submit an Educational Session by Feb. 24. RIMS Risk Management magazine Hollyransom.com RIMS Webinars: RIMS.org/Webinars “How to Make Your Property Insurance Submission AI-Ready” | Sponsored by Global Risk Consultants, a TÜV SÜD Company | March 13, 2025 “Understanding Interconnected Risks” | Presented by RIMS and the Strategic and Enterprise Risk Management Council | March 26, 2025   Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep with PARIMA | March 5‒6 and April 22‒23 | Virtual Full RIMS-CRMP Prep Course Schedule   Upcoming Virtual Workshops: “Applying and Integrating ERM” | Feb. 26‒27 | Instructor: Elise Farnham “Managing Data for ERM” | March 12 | Instructor: Pat Saporito “Managing Worker Compensation, Employer's Liability and Employment Practices in the US” | April 16‒17 | Instructor: Chris Hansen See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes: “Risk and Relatability with Rachel DeAlto, RISKWORLD Keynote” “Risk and Leadership Patterns with Super Bowl Champion Ryan Harris” (RISKWORLD Keynote) “Kicking off 2025 with RIMS CEO Gary LaBranche”   Sponsored RIMScast Episodes: “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS Vice President Manny Padilla!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Holly Ransom, internationally acclaimed speaker and leadership trailblazer   Production and engineering provided by Podfly.  

Scott Monty is an executive coach, advisor, and speaker who helps leaders find clarity and drive growth. A former executive at Ford, he merged technology with humanity to shape the company's global social media strategy. Ranked by The Economist as a top social business leader, Scott focuses on timeless leadership principles to guide today's leaders. He's also the host of the Timeless Leadership podcast and writes the Timeless & Timely newsletter. Tune in for insights on navigating leadership in a fast-changing world. About Scott Monty Scott Monty is an executive coach, advisor, and public speaker who  helps companies and executive teams in flux, positioning leaders who are new or stuck to find a clear vision, collaborate, and communicate better to drive growth. A Fortune 10 leader whose background in classics positioned him to see through the shiny objects, Scott focuses on timeless human nature that drives everyone. He was ranked by The Economist as #1 atop the list 25 Social Business Leaders and Alan Mulally, the CEO of Ford Motor Company, called him “a visionary.” Scott spent six years as an executive at Ford, where he helped turn the company around with the ability to merge technology with humanity. He served as a strategic adviser across a wide range of business functions, leading the company's global social media strategy. He also has another two decades of experience in leadership and communications consulting. Scott's clients have included companies such as Walmart, IBM, McDonalds, Coca-Cola, Google, and TD Bank. He is a trustee of the Detroit Symphony Orchestra, a past board member of the American Marketing Association, and has advised a number of tech companies. He writes the Timeless & Timely newsletter, to help leaders make sense of today with lessons from the past, and hosts the Timeless Leadership podcast. From the Show Alan Mulally's Twitter chat. As discussed during the show, here's a link to the Twitter Q&A Scott facilitated with former Ford CEO Alan Mulally back in 2009. What brand has made Scott smile recently? Scott highlighted Delta, specifically Ed Bastian's leadership throughout this past difficult week for the brand. The airline's authentic, transparent leadership consistently makes him smile. Connect with Scott on LinkedIn and check out his website for his newsletter and more timeless content. As We Wrap … Listen and subscribe at  Apple Podcasts, Spotify, Amazon/Audible, Google Play, Stitcher, TuneIn, iHeart, YouTube, and RSS. Rate and review the show—If you like what you're hearing, be sure to head over to Apple Podcasts and click the 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review to help others find the show. Did you hear something you liked on this episode or another? Do you have a question you'd like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show. On Brand is a part of the Marketing Podcast Network. Until next week, I'll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices

Gayle King tried to further the media narrative that...Donald Trump is to blame for airline incidents. Wednesday morning...Gayle King interviewed Delta CEO Ed Bastian and tried to bait him into blaming Trump for airline crashes. Unfortunately for Gayle King and CBS...Ed Bastian refused to further the false media narrative. We reveal and react to this CBS segment with Gayle King. We discuss the media suddenly magnifying incidents in the airline industry. We explain why the media is doing this to demonize Donald Trump...and provide another possible reason. USE PROMO CODE BTL20 TO SAVE 20% WITH SUGAR MOUNTAIN TRADING: https://sugarmountaintrading.com

In December 2020, Delta Air Lines CEO Ed Bastian and his leadership team were deciding whether or not to commit to recruiting, hiring, training, and advancing one million Black Americans into stable, well-paid jobs over the next decade, as part of the OneTen coalition. But if Delta joined, Bastian faced a key challenge: how could he make the airline truly inclusive and create systemically equal access to career opportunities? In this episode, Harvard Business School professor Linda Hill explains how Bastian shifted Delta's talent architecture to prioritize skills over four-year degrees and how he created new apprenticeship programs to recruit entry-level employees. Hill studied Bastian's efforts to transform Delta for a case study. She also explains why Bastian prioritized front-line employees for internal promotions, instead of recruiting new talent externally. Key episode topics include: leadership, hiring and recruitment, diversity and inclusion, corporate social responsibility, airline industry, talent, recruiting, career. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original Cold Call episode: Building a More Equitable Culture at Delta Air Lines (2023)· Find more episodes of Cold Call· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>

This week: Guest Co-Host Charles Duncan, Fmr President, Norse Atlantic; News: Tough week for air travel; Questions around wheel well stowaways; Ed Bastian's Sphere presentation & numbers behind Delta's earnings report; Overall capacity changes taking hold; Bill Swellbar report referenced; Bob Jordan's 737 store open for business; Fmr Boeing CEO says time to design a new airplane; Listener Q's on service classes and privatizing ATC.

Delta CEO Ed Bastian discusses Uber becoming the exclusive rideshare partner of Delta and the introduction of an AI-powered personal assistant, with Bloomberg's Ed Ludlow at the CES conference.See omnystudio.com/listener for privacy information.

Ed Bastian, the CEO of Delta Airlines, joined The Steakhouse in studio for the entire second hour of the show. In their first segment, Steak and Ed discussed the ever-evolving nature of the airline industry and the impact it has, both on this city and the world.

Ed Bastian, CEO of Delta Air Lines and George Mattson, CEO of Wheels Up, discusses the relationship between the two companies and Wheels Up's Fleet Modernization strategy. They spoke to Bloomberg's Tim Stenovec and Katie Greifeld. See omnystudio.com/listener for privacy information.

In today's episode: Delta Airlines fosters a culture of community engagement. But in the wake of the Crowdstrike disaster, CEO Ed Bastian is quoted saying it was too late to reach out to Microsoft and Crowdstrike executives. Cultivating caring relationships involves giving difficult feedback and opening lines of communication. Publicly declaring that you're not open to having a conversation is just playing the blame game. We're always getting better, so how is Delta growing from the experience? Ed Bastian, you're always welcome to discuss it here on Culture Leaders. Culture Leaders Daily is a daily, five-minute podcast for CEOs where we dissect the week's biggest news, unpack hot-button workplace trends, and bring you exclusive interviews with leaders who leverage culture to drive real business results. Jessica Kriegel: Website: https://www.jessicakriegel.com/ LinkedIn - https://www.linkedin.com/in/jessicakriegel Instagram: https://www.instagram.com/jess_kriegel/ Culture Partners: Website: https://culturepartners.com/ LinkedIn: https://www.linkedin.com/company/culturepartners/

Send us a textDelta-CEO Ed Bastian kritisierte Verkehrsminister Pete Buttigieg scharf, nachdem dieser Delta zur Übernahme von Kosten für Passagiere gedrängt hatte, die durch einen IT-Ausfall gestrandet waren. Bastian bezeichnete die Einstufung des Vorfalls als „kontrollierbar“ als „verrückt“ und warf Buttigieg vor, politische Eigeninteressen zu verfolgen. „Ihr könnt euch vorstellen, wie das private Gespräch verlief“, fügte Bastian hinzu.#DeltaAirlines #EdBastian #PeteButtigieg #AirlineNews #ITOutage #Aviation #TravelNews #Luftfahrt #Fluggesellschaft #PolitikFrage des Tages: Ist die Beschwerde von Ed Bastian bzw. von Delta berechtigt? Wie seht ihr das mit dem Service in der Business / First Class?00:00 Willkommen zu Frequent Traveller TV01:46 EASA Bulletin warnt vor israelischen Luftraum03:12 Israelische Armee verhindert Landung von ziviler iranischer Boeing 74706:26 Lufthansa Boeing 787 mit Pech in Denver gestrandet09:08 Delta CEO mag es nicht für seine Passagier Verantwortung zu übernehmen15:28 Service Wüste Business Class und First Class18:50 Frage des TagesTake-OFF 29.09.2024 – Folge 229-2024Stammtisch Termine: https://FQTWorld.as.me/meetupKanalmitglied werden und exklusive Vorteile erhalten:https://www.youtube.com/channel/UCQyWcZxP3MpuQ54foJ_IsgQ/joinHier geht es zu eurem kostenlosen Consulting Link - https://FTCircle.as.me/Damit Du von unserem Wissen profitieren kannst, kannst du ein mindestens 60 minütiges und vor allem auf dich zugeschnittenes Punkte, Meilen, Status Coaching buchen. Nach dem Call bekommst du ein Jahr Zugang zu dieser Gruppe und zahlst so nur 10 Euro pro Monat und kannst sofort profitieren. Hier ist nun der Link zu deinem neuen Punkte, Meilen und Status Deals.MY SOCIALSWhatsApp - https://wa.me/message/54V7X7VO3WOVF1FACEBOOK | Lars F Corsten - https://www.facebook.com/LFCorsten/FACEBOOK | FQT.TV - https://www.facebook.com/FQTTVFACEBOOK | FTCircle - https://www.facebook.com/FTCircleTWITTER | Lars F Corsten - https://twitter.com/LFCorstenINSTAGRAM | Lars F Corsten - https://www.instagram.com/lfcorsten/LINKEDIN - https://www.linkedin.com/in/lfcorsten/Clubhouse - @LFCorsten

Ed Bastian is one of the most accomplished leaders in the world today. He is the CEO of Delta Air Lines, a role he has held since 2016, and he has been a leader at the company for over 25 years. During Ed's time as CEO, Delta has become the world's most awarded airline, including being named the top-ranked airline by Wall Street Journal, Fortune and others. He was recently named Chief Executive magazine's 2023 Chief Executive of the Year. In this classic episode, Ed joined host Robert Glazer on the Elevate Podcast to discuss his leadership career, how he thinks about Delta's strategy and market position, how to build a world-class global culture, and much more. Learn more about your ad choices. Visit megaphone.fm/adchoices

Just announced yesterday, Donald Trump and his running mate JD Vance will be at the Herb Brooks National Hockey Center for a rally in Saint Cloud, MN - we chatted with Blois Olson about that news, his reaction to Governor Tim Walz comments on our show, Ed Bastian and more in today's Morning Take!

Episode Notes Mallorca recently saw another large demonstration against mass tourism, writes Global Tourism Reporter Dawit Habtemariam. More than 20,000 protestors marched the streets of Palma de Mallorca on Sunday as Spain continues to emerge as one of the hottest destinations in Europe. Demonstrators called for more affordable housing, fair wages, better conservation of natural spaces, and respect for local culture. The protests have not reduced the popularity of the destinations this summer. International flights bookings for Mallorca are up 6% for July and August. For Barcelona, they're up 18%.  Next, business travel spending worldwide is expected to hit an all-time high by the end of 2024, reports Senior Hospitality Editor Sean O'Neill. The Global Business Travel Association said that global business travel spending is projected to reach $1.48 trillion by year-end. That would top pre-Covid levels for the first time. The GBTA found that 68% of business travel managers report spending more in 2024 than last year.  The association projects global business travel spending will surpass $2 trillion in 2028. Delta Air Lines canceled roughly 20% of its schedule on Monday as it grapples with the aftermath of the recent major IT outage, writes Airlines Reporter Meghna Maharishi.  CEO Ed Bastian said on Sunday that Delta's crew scheduling system was unable to process the large number of changes caused by the IT outage. Delta is also experiencing difficulties locating its crewmembers, which is helping cause the ongoing disruptions. Meanwhile, rivals American Airlines and United Airlines have restored their operations since the outage.  Producer/Presenter: Jose Marmolejos Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ X: https://twitter.com/skift Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Subscribe to @SkiftNews and never miss an update from the travel industry.

How the airline is outshining its rivals. Plus, one analyst upgrades Best Buy, but another says “too soon.” Learn more about your ad choices. Visit megaphone.fm/adchoices

This week on our rapid-fire Q&A, Delta CEO Ed Bastian shares what he learned when he quit the company in 2005 and was asked to come back mere months later to lead a restructuring. Ed also talks about the importance of positioning yourself for success vs. going for the bigger paycheck. Have a question you want to hear on This is Quick? Share your comments via email at ThisisWorking@linkedin.com, or join the conversation directly on LinkedIn using the hashtag #ThisisWorking. Follow Ed Bastian, Delta Air Lines, Dan Roth, and LinkedIn News on LinkedIn. Subscribe to our This is Working newsletter – you'll get our next leadership insights delivered right to your inbox

The daily work of running an airline is like solving a complicated puzzle. Delta CEO Ed Bastian has navigated his company through all kinds of turbulence to maintain its standing as one of the most admired airlines in the world. In today's podcast conversation, LinkedIn's Editor in Chief Dan Roth and Senior Producer Nina Melendez talk about Dan's takeaways from his recent conversation with Ed, including what leadership lessons can be drawn from the tough calls Ed has made and his strategic, long-term thinking beyond the in-flight experience. Watch the video of Dan's conversation with Ed Bastian on the LinkedIn News Page. You can share your thoughts via email at ThisisWorking@linkedin.com, or join the conversation directly on LinkedIn using the hashtag #ThisisWorking. Follow Ed Bastian, Delta Airlines, Dan Roth, Nina Melendez, and LinkedIn News on LinkedIn, and subscribe to the newsletter here.

Delta Air Lines CEO Ed Bastian discusses current demand and outlook for the rest of the year. He speaks with Bloomberg's Guy Johnson in Dubai.See omnystudio.com/listener for privacy information.

Ed Bastian is one of the most accomplished leaders in the world today. He is the CEO of Delta Airlines, a role he has held since 2016, and he has been a leader at the company for over 25 years. During Ed's time as CEO, Delta has become the world's most awarded airline, including being named the top-ranked airline by Wall Street Journal, Fortune and others. He was recently named Chief Executive magazine's 2023 Chief Executive of the Year. Ed joined host Robert Glazer on the Elevate Podcast to discuss his leadership career, how he thinks about Delta's strategy and market position, how to build a world-class global culture, and much more. Learn more about your ad choices. Visit megaphone.fm/adchoices

In their recent earnings call held on April 10, Delta Air Lines illustrated a roadmap towards operational and customer service excellence. During this meeting with investors, CEO Ed Bastian stated, "We're focused for the rest of this year on putting seats back into our core hubs where our cost structure is most advantaged and where our profitability is highest." From the company's perspective, this method allows Delta to leverage its strengths to achieve growth and shareholder benefits.In the first quarter of 2024, Delta demonstrated financial improvements, marked by a $0.20 increase per share in pre-tax earnings, as compared to the previous year. This financial period also evidenced record-high revenue, suggesting a positive financial trend, based on the company's perspective. Operational efficiency and profitability were indicated in a nearly 14% return on invested capital. Additional confidence was suggested by a company-provided full-year earnings estimate of $6 to $7 per share.Delta has adopted strategic investments aimed at enhancing customer satisfaction and operational reliability. These investments include modern aircraft, app updates, Wi-Fi service expansions, and improved premium cabin services. Based on the company's stand during their earnings call, these initiatives are key elements to Delta's strategy towards achieving a dominant market position and fortifying its reputation as a leading consumer brand.Delta has identified prevailing consumer trends, which is a resurgence in business travel and consumers' preference shift to services from goods. As expressed in the earnings call, the alignment of their services to these trends, along with the increased demand for premium services, strengthens Delta's market position. CEO Ed Bastian stated on the call: "We see a long runway for that in the coming years." This acknowledges the potential these trends have and Delta's plans to seize these opportunities.Delta's future plans include refining the customer experience, ensuring reliability, and enhancing operational efficiency to maintain solid earning growth and cash flow. These planned strategies are seen by the company as an affirmation of their commitment to quality and value for shareholders in the long term. Delta has also communicated plans for boosting shareholder returns, solidifying their balance sheet, and setting long-term financial goals at an Investor Day event slated for November.In conclusion, based on the recent earnings call, Delta Air Lines demonstrates an adaptable and competitive approach while focusing on its strategic initiatives and financial results. The company aims to maintain industry leadership by responding efficiently to market trends and concentrating on its most profitable sectors. However, while Delta exhibits a sturdy foundation, it is essential to consider the unpredictable nature of the industry and external influences that may impact future success.DAL Company info: https://finance.yahoo.com/quote/DAL/profileFor more PSFK research : www.psfk.com This email has been published and shared for the purpose of business research and is not intended as investment advice. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.theprompt.email

On January 16th, 2024, Delta Air Lines, Inc. convened an earnings call to share their financial results with investors. Leading the call, CEO Ed Bastian shared the company's perspective on the market dynamics: "We expect demand to remain strong, particularly for the premium experiences that Delta provides. Consumer spend is continuing to shift from goods to services, and our customer base is in a healthy financial position with travel remaining a top priority. Corporate travel is also seeing progressive improvement, with demand accelerating into year-end." As the discussion continued, Delta's strategic plans, particularly relating to their growth strategy, were made more transparent. One significant area which Delta cited as an incipient sector of growth was their position in Latin and Pacific regions, as acknowledged by the airline's President, Glen Hauenstein: "In Latin and Pacific, we are rebuilding our networks and improving connectivity with our JV partners, accounting for a majority of capacity growth in the March quarter. These investments are supporting higher short-term profitability, albeit with the trade-off of lower unit revenues." This report will continue to be updated as further specifics regarding Delta Air Lines, Inc.'s financial performance and future strategy become available. Delta's commitment to value-adding for its investors, heightened passenger experience, and an expanding global presence seems to set them up favorably in the competitive landscape of the commercial airline industry, as per their statements made during this earnings call. DAL Company info: https://finance.yahoo.com/quote//profile For more PSFK research : www.psfk.com  This email has been published and shared for the purpose of business research and is not intended as investment advice.

¿Cuál es la polémica que ha marcado el primer aniversario del accidente del vuelo 2213 de LATAM Perú? ¿Qué determinó el informe técnico de los investigadores? ¿Por qué ahora la Fiscalía apunta a los controladores aéreos que daban servicio esa tarde en el aeropuerto de Lima? Aerovía aborda los detalles de este suceso, que en noviembre de 2022 costó la vida a tres bomberos del mayor aeropuerto peruano, en una conversación con Hernán Medrano, periodista de El Comercio. En la segunda parte del capítulo, conocemos las novedades del pódcast La Fórmula de la Sustentación con su director, el periodista y piloto de helicópteros Aniol Jódar. Además, en el tramo final, repasamos algunas de las noticias más destacadas del sector con Pablo Díaz, director editorial de Aviacionline: Acción de Gracias récord en Estados Unidos; avanza la certificación del 737 MAX 10; nuevo hito de COMAC; Finnair cancela su deuda con el Estado; el futuro de Aerolíneas en la Argentina de Milei. Resumen de contenidos: 0:01 – Presentación del capítulo. 0:20 – Ed Bastian contra el ‘single-pilot operations'. 1:54 – Arranca con éxito el ‘holiday season' en la aviación estadounidense. 2:35 – El ‘homenaje' de La Unión a la tragedia del Chapecoense. 5:26 – Primer aniversario del accidente del vuelo 2213 de LATAM en Lima. 6:44 – Charlamos con Hernán Medrano, periodista de El Comercio. 9:45 – Acusaciones cruzadas desde la misma tarde del accidente. 13:10 – El revuelo mediático y los controladores aéreos en el punto de mira. 19:18 – ¿Qué dijo el informe de los investigadores? 25:24 – ¿Cuál es el horizonte penal de los investigados? 28:56 – ¿Qué ha cambiado en la navegación aérea peruana a raíz del accidente? 32:54 – Conoce las novedades de La Fórmula de la Sustentación con Aniol Jódar. 39:15 – ¿En qué consiste la figura del tripulante HEMS? 42:29 – Aniol Jódar nos habla sobre su experiencia con la quiebra de Top Fly. 49:05 – El radar de Aviacionline: Thanksgiving de récord. 51:50 – El radar de Aviacionline: avanza la certificación del 737 MAX 10. 53:57 – El radar de Aviacionline: nuevo hito de Comac. 58:37 – El radar de Aviacionline: Finnair cancela su deuda con el Estado. 1:00:42 – El radar de Aviacionline: Aerolíneas Argentinas y Milei. No te pierdas el capítulo 111 de Aerovía: ‘Controversia en el primer aniversario del accidente aéreo de Lima'.

Episode 308 | People-driven and customer-focused is how Delta Air Lines CEO Ed Bastain intentionally chooses to lead his team of 100,000 global professionals. Ed shares personal stories of Delta employees going above and beyond to assist passengers in difficult situations, highlighting the value of empathy and humanity in customer interactions. He emphasizes the cultural imperative of treating customers with kindness and courtesy, regardless of the circumstances. Ed also discusses the hiring process at Delta, focusing on the importance of finding individuals with a heart for service and a track record of going the extra mile. • Building Exceptional Leaders in Uncertain Times: During uncertain times, people look to their leaders to reassure and realign them toward their most important goals. These four critical behaviors help leaders motivate and focus their people on what really matters, even amid uncertainty, stress, and burnout. https://pages.franklincovey.com/building-exceptional-leaders-in-uncertain-times-pod.html

This week: Chris Sloan takes us aboard Air Inuit; Also: Increasing industry financial pressure; Airlines stocks taking a beating; Ed Bastian's SkyMiles modifications; Listener Q re: DOT Air Travel Consumer Report & regional carrier on time performance.

: Anti-Defamation League CEO Jonathan Greenblatt is pushing back on Elon Musk, calling the billionaire's insinuation to sue the nonprofit over defamation a “threat of a frivolous lawsuit.” Musk claimed on Monday that the ADL was responsible for putting “pressure on advertisers” that led to a 60% drop in X's advertising revenue. NFL legend Tom Brady will become a “strategic adviser” to Delta Airlines in his latest post-NFL career move. Delta CEO, Ed Bastian, Tom Brady, and CNBC's Phil LeBeau discuss the partnership and how Brady's able to decide what works and what doesn't in leadership. Plus, Amazon could be hit by an FTC antitrust lawsuit later this month and celebrating the life of Jimmy Buffett.Jonathan Greenblatt 12:20Tom Brady & Ed Bastian 21:30In this episode:Tom Brady, @TomBradyEd Bastian, @DeltaPhil LeBeau, @LebeaucarnewsJonathan Greenblatt, @JGreenblattADLAndrew Ross Sorkin, @andrewrsorkinJoe Kernen, @JoeSquawkBecky Quick, @BeckyQuick

This week: Khalid Usman, Partner, Oliver Wyman; Also: Earnings Season; Delta sets record - CEO Ed Bastian is bullish on continued travel volume; AA / JetBlue Northeast Alliance ends but what about the Spirit acquisition? JAL's "Any Wear Anywhere" clothing rentals; Listeners: update Hertz EV rental policy, time for a LCC within an airline again?

Delta Air Lines held an investor day this week where CEO Ed Bastian said business was “gangbusters.” That's what Wall Street wanted to hear but it appears also true for a company that sees significant delta ahead, and is actively working to grow high-margin tertiary businesses. Edward Russell and Jay Shabat discuss. Plus, the operational distress in the northeastern U.S. this week. Reading List Delta Sees ‘Gangbusters' Recovery, Downplays Industry Concerns Delta Pins New Hopes on Gen Z and Millennials, Not Business Travelers United's New York Distress Shows how Weather Can Royally Mess Up an Airline's Operations

Delta Air Lines soared twenty-eight spots up the 2023 Fortune 500 to reach number eighty-five. Demand for air travel is bouncing back to and beyond pre-pandemic levels, and Delta's earnings are bouncing back along with it. Delta reported $51 billion in revenue in 2022, a 69% jump from the previous year. This is not the first time CEO Ed Bastian is leading Delta through a period of bouncing back. Bastian took over as CEO in 2016, but he has been in the airline's leadership ranks for twenty-five years. This means he has led the company through some seriously tough times, including 9/11, Delta's 2007 bankruptcy declaration and the COVID-19 pandemic. In this episode of Leadership Next, Bastian joined hosts Alan Murray and Michal Lev-Ram for an in-person recording in Fortune's studio. Bastian shares which crisis he found the hardest to lead through and how Delta is planning to meet this summer's unprecedented demand for air travel, which he refers to as "revenge travel." He also explains why the airline has done away with change fees and what Delta is doing to bring free WiFi onboard every flight. Additionally he shares his thoughts on the pushback against "woke ceos" - a label that's been attached to him in the past. We also hear from Bastian on developing more fuel-efficient aircraft, how Delta is using A.I., pilot and flight attendant shortages. Leadership Next is powered by Deloitte.

Americans looking overseas for abortion pills as U.S. laws tighten. A doctor in the Netherlands is helping women in the United States seek abortion pills and arranging for them to be shipped directly to their home.The TSA expects a possible record number of travelers to pass through U.S. airports this summer. Delta Air Lines CEO Ed Bastian joins "CBS Mornings" for a closer look at how the airline plans to handle the influx of passengers.Journalist and registered dietitian, Christy Harrison, joins "CBS Mornings" to discuss her new book, "The Wellness Trap: Break Free from Diet Culture, Disinformation, and Dubious Diagnoses, and Find Your True Well-Being." She shares some of the ways diets and wellness fads can be a slippery slope and lead to more harm than good. She also provides tips for navigating the wellness world with healthy skepticism.Ballet Hispánico has been teaching and performing dance in New York City for more than 50 years. It offers a safe space for dancers who are free to explore their culture while being themselves."CBS Mornings" co-host Nate Burleson visits with Justin Thomas at his home golf course in Louisville, Kentucky, to talk about his defense of the PGA Championship, being one of the best golfers in the world and his relationship with Tiger Woods.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Federal Reserve's next rate hike is around the corner–or is it? The latest inflation report, last month's Consumer Price Index, came in hot but not worse than expected. CNBC's Steve Liesman considers whether it's a stable enough report to merit a pause on the Fed's rate hiking spree. Another concern for the Fed: instability in the financial system. Markets and regulators are digesting the second- and third-largest bank failures in U.S. history, and former CEO of Bridgewater Dave McCormick is asking whether the government's Silicon Valley Bank depositor rescue set the correct economic precedent. In a wide-ranging interview, McCormick compares 2023's bank backstops to the 2008 financial crisis and discusses the rest of the challenges facing the American economy. Plus, Delta CEO Ed Bastian says, air travel demand is strong, despite safety concerns and sky high ticket prices.  In this episode:Ed Bastian, @DeltaDave McCormick, @DaveMcCormickPAPhil Lebeau, @LebeaucarnewsSteve Liesman, @steveliesmanAndrew Ross Sorkin, @andrewrsorkinBecky Quick, @BeckyQuickKatie Kramer, @Kramer_Katie

With deserted airports, vaccine and mask mandates, and pandemic-prompted staff departures behind it, Delta Air Lines is once again soaring, recently sharing $563 million in profits with its employees. CEO Ed Bastian, in his third appearance on Rapid Response, talks about capitalizing on the big decisions made amid Covid darkness — from airport renovations to investing in free Wifi — and the opportunities and challenges of adding 25,000 new employees over the past year. Sharing insights on managing tumultuous shifts, as well as his evolving perspective on topics from wellness to business travel, Ed reveals the secrets to first class leadership, including the importance of a good night's sleep.Read a transcript of this episode: https://mastersofscale.comSubscribe to the Masters of Scale weekly newsletter at http://eepurl.com/dlirtXSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

With deserted airports, vaccine and mask mandates, and pandemic-prompted staff departures behind it, Delta Air Lines is once again soaring, recently sharing $563 million in profits with its employees. CEO Ed Bastian, in his third appearance on Rapid Response, talks about capitalizing on the big decisions made amid Covid darkness — from airport renovations to investing in free Wifi — and the opportunities and challenges of adding 25,000 new employees over the past year. Sharing insights on managing tumultuous shifts, as well as his evolving perspective on topics from wellness to business travel, Ed reveals the secrets to first class leadership, including the importance of a good night's sleep.Read a transcript of this episode: https://mastersofscale.comSubscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Since Elon Musk took over Twitter, Tesla's stock has suffered a slide. Former Twitter CEO Jack Dorsey is speaking out about his own experience leading the social media company; Joe Kernen, Becky Quick, and Andrew Ross Sorkin consider the tricky cocktail of leadership, moderation, and innovation that Twitter demands from its executives, and whether the strain on Tesla is fleeting. FTX founder Sam Bankman-Fried is in custody in the Bahamas, and CNBC's Kate Rooney reports on what's next for the bankrupt exchange and its former CEO. Rival crypto exchange Binance is under scrutiny as Wall Street and regulators await the next crypto domino to fall in the FTX fallout. Plus, after a difficult two years, airlines are profitable and surging. Delta CEO Ed Bastian discusses raising Delta's financial guidance for the years and quarters ahead, as well as the long-awaited contract deal with Delta pilots.  In this episode:Ed Bastian, @DeltaKate Rooney, @Kr00neyBecky Quick @BeckyQuickJoe Kernen, @JoeSquawkAndrew Ross Sorkin, @andrewrsorkinKatie Kramer, @Kramer_Katie

Sasheer is melancholy about the abandonment of Mashed Potatoes at Sweet Chick, but at least she is a Delta Diamond Diva! Nicole would like to go on a date with Ed Bastian, become his Sky Baby and soar all around the world! Both Sasheer and Nicole agree that they wouldn't travel back in time, but Jordan would to prevent the Titanic wreck. They wrap things up by answering listener questions and handing out solid friendship advice about giving and expecting. Check out our engineer Jordan Duffy! www.JordanDuffyMusic.com & Instagram: @JordanKDuffy Email or call Nicole & Sasheer with your friendship questions at:nicoleandsasheer@gmail.com