Podcast appearances and mentions of Ed Bastian

A few months back, I was grabbing dinner with my friend Mark Fogel, and in the middle of our conversation about this very podcast, he leaned in and said, “You have to interview James Sarvis.”So I did.James is the kind of person who's built a career of commitment. He started at Delta Air Lines over 50 years ago — yes, five-zero — starting at the very bottom: cleaning bathrooms. Today, he's the VP of Global Cleanliness. But his story goes way beyond job titles.Over the years, James has held just about every position short of flying the plane: from leading airport customer service across 220 airports, to overseeing 24,000 flight attendants, to helping shape Delta's global partnerships. He's been through wars, recessions, a pandemic, mergers, even a hostile takeover attempt — and through it all, he's stayed grounded by one thing: a deep sense of purpose and loyalty.We talked about legacy, leadership, mentorship, being an 18-year-old college dropout, surviving a plane crash with his family, and why — even after five decades — he's still not done.You can find James Sarvis at:  LinkedIN: https://www.linkedin.com/in/james-sarvis-7183592/Email: james.a.sarvis@delta.comOur interview was recorded live at Delta Air Lines global headquarters in Atlanta, Georgia: www.delta.comSpecial thanks to Whitney Li for her production assistance!Click to text Bruce now!About Bruce Smith: Over the past 40 years, I've covered a lot of ground in my career: white collar, blue collar, college drop-out, college graduate, practicing CPA, multiple business owner, elected official, recruiter and career consultant. Each chapter has equipped me to better help others navigate their career decisions and has fueled my passion to help people find meaning, purpose and fulfillment in the work they do. You can connect with me on LinkedIn: https://www.linkedin.com/in/brucewsmith/ You can email at: bwsmith126@gmail.com

On this episode of 3 More Questions, you'll hear David Novak's answers to: Do leaders need to be readily available, or is there a line? What can other leaders learn from how Ed navigated the reinvention of the company? What would you say to leaders facing unimaginable personal or professional hardship about how to keep going when it all feels like too much? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — ⁠⁠Download today in the App Store⁠⁠ Get coaching from David by ⁠⁠signing up to receive his Weekly Leadership Plan⁠⁠. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! ⁠⁠Subscribe to the How Leaders Lead podcast⁠⁠ to ensure you never miss an episode!

Ever catch yourself coasting after a big win? That's the moment today's guest would tell you to push even harder. In this episode of How Leaders Lead, Delta CEO Ed Bastian shares how he keeps one of the world's most awarded airlines moving forward—without getting complacent. You'll see how his mindset of continuous improvement shapes Delta's culture, sharpens performance, and helps his team stay ahead in one of the world's most competitive industries. You'll also learn:  One factor that can always differentiate your business The surprising way that product quality shapes your culture An inspiring mindset for anyone who's in a tough moment What Tom Brady (yes THAT Tom Brady) is teaching Delta Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠The How Leaders Lead App⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠⁠Daily Insight Emails⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Our guest, Holly Ransom, an internationally acclaimed speaker and leadership trailblazer, will be a keynote speaker on May 6th at RISKWORLD 2025 in Chicago. Holly previews her keynote as well as shares nuggets of risk knowledge she has collected throughout her career. Holly gives tips for leadership qualities and skills that are needed more than ever in this uncertain environment. She speaks of resilient leadership and confidence in crises. She tells how to recover a strong brand from a crisis when handled properly. She speaks of the importance of lifelong learning, not as an ideal but as a practice. Listen for Holly's keynote theme and her advice for leaders today in this insightful episode. Key Takeaways: [:01] About RIMS and RIMScast. [:14] Public registration is open for RISKWORLD 2025! RIMS wants you to Engage Today and Embrace Tomorrow in Chicago from May 4th through May 7th. Register at RIMS.org/RISKWORLD and the link in this episode's show notes. [:29] Register now! The Super Savings Rate ends on February 28th! [:37] About this episode. We will be joined by Holly Ransom, who is one of the keynote speakers who will be on the main stage at RISKWORLD 2025 on May 6th. We will get a preview of her session, “Humanizing Leadership in a Tech-Enhanced World.” [1:10] RIMS-CRMP Workshops! RIMS will partner with Purima once again on March 5th and 6th to deliver a virtual RIMS-CRMP Prep Course. Links to these courses can be found through the Certification page of RIMS.org and this episode's show notes. [1:30] Virtual Workshops! “Managing Data for ERM” will be hosted by Pat Saporito. That course starts on March 12th, 2025. On March 26th, Pat will also host “Generative AI for Risk Management.” [1:52] On April 16th and 17th, Chris Hansen will lead “Managing Worker Compensation, Employer's Liability, and Employment Practices in the U.S.”  [2:05] A link to the full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's show notes. [2:16] RISKWORLD registration is open. Take advantage of our Super Savings Rate by February 28th. Register at RIMS.org/RISKWORLD. Also, remember there will be lots of pre-conference workshops being held in Chicago just ahead of RISKWORLD. [2:34] These courses include “Applying and Integrating ERM,” “Captives as an Alternate Risk Financing Technique,” “Contractual Risk Transfer,” “Fundamentals of Insurance,” “Fundamentals of Risk Management,” RIMS-CRMP Exam Prep, and more! Links are in the show notes. [2:55] Our guest today is Holly Ransom, and she is one of the keynote speakers who will be on the main stage on May 6th at RISKWORLD. She will lead the session “Humanizing Leadership in a Tech-Enhanced World.” We're going to get a preview of her presentation. [3:08] Holly will also talk about some of the world leaders she has shared the stage with and why she found them impactful. [3:17] Interview! Holly Ransom, welcome to RIMScast! [3:24] At RISKWORLD 2025, on May 6th, Holly Ransom will present a TED-style talk, “Humanizing Leadership in a Tech-Enchanced World.” [3:41] Holly can't wait to be there in Chicago. She is excited that so many will be attending! Her keynote goal is to explore how important authenticity, empathy, and purpose in leadership are amid technological change. [3:59] It's easy to lose sight of authenticity in an industry that's all about metrics and frameworks. We need to maintain that focus on building resilient teams that can navigate uncertainty with confidence and clarity. That's what Holly will share at RISKWORLD. [4:34] Holly will be diving into the high-performing culture element. A lot of Holly's work with high-performing sports teams and in the corporate landscape is about how to get collective effectiveness. [4:45] Holly's keynote will pull on those insights to ask what it looks like to influence positively the environment to get the best out of the people around her, maximize creativity, and seize the innovation opportunity. That will be where it comes together in her conversation. [5:22] Holly discusses the metrics of success. It depends on the organization. There are performance metrics for revenue and reputation that show how effective a business is. She talks about looking beyond traditional KPIs to other ways to measure effectiveness. [5:51] These other measures may include new products to market, rate of innovation, successful growth of new products versus legacy brands, psychological safety scores, team engagement, and recognition. [6:12] Holly looks for proactive measures and team collaboration quality. That's a combination of metrics beyond what organizations have traditionally measured. Pick out of the KPI soup the ones that benefit you. Which ones measure the needle moving in your organization? [7:01] Holly has spoken at events within the risk industry. RISKWORLD will be her largest risk management speaking event. [7:23] Holly sees the risk profession as having an incredibly important role, making sure that safety is maintained and people safely get to where they want to go, inside their organizations.  [7:39] These are the people laying down strategy and setting the innovation roadmap, and how we get there while maintaining the expectations of our customers, standards for our employees, and the license we have to operate within our community and the broader society. [8:05] Holly says risk management is one of the most complex jobs inside an organization. Holly worked in large corporations in mining and banking early in her career. She spent a lot of time with CROs. Their risk reports to the board were around 150 pages, before cyber frontier. [8:44] Holly has empathy for risk managers who must influence other executives to understand the risk agenda and embrace and support it. The skills of risk professionals have probably never mattered more as we navigate the complexity. [9:30] The 150-page risk reports Holly saw in her corporate career were filled with information, including heatmaps. It was important to call attention to what mattered most and report it realistically while discharging risk duties responsibly. It's an interesting tightrope to walk. [10:22] Holly mentions the role that smart risk plays in innovation and progress. In high-performing teams, if you keep doing the same thing, you can't maintain your competitive edge. There is always an element of risk in the evolution of strategy and approach. [10:49] Netflix embraced risk in its strategy of pivoting away from rental to streaming, first with owned content and now into live sports. There were difficulties, but now Netflix is one of the most successful stories of the last 20 years. [11:52] Netflix was prepared to “cannibalize” itself and jump on what it saw as an emerging technology opportunity to stake out a new business model. Netflix continues to add new subscribers. [12:40] What can leaders learn from Netflix? Ask yourself what you are doing as a leader to build your peripheral vision. How do you make sure you're not getting caught in the way you do things or the way your industry operates? [13:02] How do you expand your view so change does not catch you off-guard and the opportunities and threats that come are things that you as a leader are beginning to think about? AI could be an example of something relevant to leaders at the moment. [13:21] Ask what's the question you need to be reflecting on. What's the strategic question you can take to your leadership team or board that allows you to get into a “meaty” conversation on the topic with ideas on how the board wants to respond to it, proactively versus reactively? [13:40] How are you keeping your finger on the pulse? Do you have a source outside your deep industry expertise or outside where you operate? Are you having periodic conversations with a leader in another industry sharing observations and data points? [14:06] How do you turn an observation into a question that sparks the thinking and the conversation that can be the catalyst for transformation? Get into conversations with your colleagues. What does this mean for us and how can we do something significant for us with it? [14:27] Netflix started very early in strategic conversation and prepared to take strategic bets on what part of its portfolio and what allocation of its resources to give to this new idea. [14:41] You see this process in a range of businesses, however they structure it. Some businesses have an innovation arm. Other places have a budget allocation per department for new ideas each year. [15:05] There needs to be a meaningful skin in the game each year, building the muscle of working up an idea and attempting execution. That allows you to get real opportunities, rather than just intellectualizing risk. What will you learn in the process to try better next time? [15:35] Plug Time! RIMS Webinars! On March 13th, our friends from Global Risk Consultants will return to discuss “How to Make Your Property Insurance Submission AI-Ready”. [15:49] On a unique day and time, March 26th at 2:00 p.m. Eastern Time, members of the RIMS Strategic and Enterprise Risk Management Council will extend the dialog that began in the recent RIMS Executive Report “Understanding Interconnected Risks”. [16:07] More webinars will be announced soon and added to the RIMS.org/webinars page. Go there to register. Registration is complimentary for RIMS members. [16:19] Nominations are also open for the Donald M. Stuart Award which recognizes excellence in risk management in Canada. [16:27] The Spencer Educational Foundation's goal to help build a talent pipeline of risk management and insurance professionals is achieved in part by its collaboration with risk management and insurance educators across the U.S. and Canada. [16:46] Since 2010, Spencer has awarded over $3.3 million in general grants to support over 130 student-centered experiential learning initiatives at universities and RMI non-profits. [16:59] Spencer's 2026 application process will open on May 1st, 2025, and close on July 30th, 2025. General Grant awardees are typically notified at the end of October. Learn more about Spencer's Grants through the Programs tab of SpencerEd.org. [17:18] The Conclusion of My Interview with Upcoming RISKWORLD 2025 Keynote, Holly Ransom! [17:37] Holly has been to Chicago and loves it, but not Chicago winters! This will be Justin's first time in Chicago. He'll do the generic bucket list Chicago stuff when he finds a couple of pockets of time, to enhance the experience. [18:34] During the pandemic, there were studies done on leadership communication during a crisis. There was a difference between leaders in companies who performed well in the face of adversity, versus others. [18:58] There was a big piece around leaders who could demonstrate authentic concern. An example of this was New Zealand's former Prime Minister, Jacinda Ardern, after the terrorist attack in Christchurch. [19:14] She had an incredible ability to show empathy and to see it as a moment of extreme sadness; an opportunity to bring the nation together. [19:31] Successful leaders in crisis focus on what they can control and communicate with a transparent confidence. Ed Bastian at Delta did a good job managing the 2017 system outage across Delta. He appeared in a video message to customers within hours and took ownership. [20:12] He offered compensation proactively versus reactively, making it right for his customers, knowing that how he handled the situation would set Delta's reputation and make the comeback stronger. [20:29] You can build back a stronger brand and reputation by how you handle a crisis. You can have a higher brand score after a crisis you've handled well. Your relationships need to be in hand before the crisis. Be proactive in stakeholder relations so there are credits “in the bank.” [21:08] Then, when the crisis comes, you can call in favors and ask people to come in, in support. Those people show up. [22:04] Holly describes her feelings on giving a keynote. She loves it. She says she's on the strange end of the psych profile, in liking to be in front of an audience and talking. Holly says that for her, there is nothing more precious than people's time. [22:25] She calls it a privilege to have time to impart a message. Her goal is always to give the audience practical tools and new ideas that leave them feeling empowered and less overwhelmed, with things they can immediately put to work to enhance their effectiveness. [22:56] Holly wants to practically equip leaders as she feels we are in desperate need of new tools to help us overcome the overwhelm, make sense of the complexity, and find our way through the uncertainty. [23:23] Justin checked out Holly's highlight reel where she has hosted sessions with major world leaders, including former President Barack Obama. Of everyone she has shared a stage with, who stood out to her as a magnetic personality? [24:06] Matthew McConaughey comes to mind as someone who has real confidence in himself, doesn't take himself too seriously, is very funny, engaging, extroverted, and is a natural storyteller. He is as delightful offstage as he is on. [24:25] Without exception, the world leaders Holly has had the privilege of interviewing and hosting, tend to be incredible communicators and have an “X” factor to them. [24:57] Brené Brown was warm, authentically passionate about the work that she does, and genuine in her desire to connect and converse. Holly said Brené Brown was everything you would hope she would be. [25:55] Holly's last thoughts for leaders of the risk profession: There is an increasing communication demand on every leader to be a storyteller, to be able to cut through because the world has never been noisier, and to help people make sense of what they're saying. [26:20] People feel overloaded. Uncertainty leads to a bias of inaction rather than action. Risk professionals need to cultivate the skill of storytelling and influencing to convey the critical information they have to stakeholders who don't have the same depth of understanding. [26:55] We give a lot of lip service to life-long learning. We need to start practicing what we preach, getting “in the gym” and building that new muscle, whatever you can do to widen your view into topics that may not have been traditionally part of your wheelhouse, like AI. [27:23] AI is becoming increasingly important to understand opportunities and risks. Have you humbled yourself and been a beginner and gotten on the tools, played with them, and taken a master class, to get your hand around it and think about what it means for your organization? [27:52] It could be GenZ coming in. Do you have a mentor under the age of 26? Think about that if you haven't. There could be a whole range of factors that are looming as things that are going to reset the table. What are you doing to build your understanding and experience? [28:36] Holly, it has been such a pleasure to speak with you and meet you, in advance of your presence at RISKWORLD 2025. I can't wait to see you on May 6th! You're going to be fantastic, along with Ryan and Rachel! It's been insightful to speak with you, I appreciate you very much! [29:02] Special thanks again to Holly Ransom for joining us on RIMScast! You can learn more about her at HollyRansom.com. We look forward to seeing Holly at RISKWORLD 2025 on the main stage on May 6th. [29:15] Remember to register for RISKWORLD at RIMS.org/RISKWORLD. Recent episodes with the other keynote speakers, Ryan Harris and Rachel DeAlto, are now in this episode's show notes. Remember to lock in that Sweet Super Rate for RISKWORLD 2025 before March 1st! [29:35] More RIMS Plugs! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [30:04] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [30:22] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [30:40] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [30:56] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [31:10] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [31:17] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Mentioned in this Episode: RISKWORLD 2025 — May 4‒7 | Register today! | Super savings rate ends Feb. 28. RIMS Legislative Summit — March 19‒20, 2025 Nominations for the Donald M. Stuart Award Spencer Educational Foundation — General Grants 2026 — Application Dates RIMS-Certified Risk Management Professional (RIMS-CRMP)RISK PAC | RIMS Advocacy RIMS Texas Regional Conference 2025 | Submit an Educational Session by Feb. 24. RIMS Risk Management magazine Hollyransom.com RIMS Webinars: RIMS.org/Webinars “How to Make Your Property Insurance Submission AI-Ready” | Sponsored by Global Risk Consultants, a TÜV SÜD Company | March 13, 2025 “Understanding Interconnected Risks” | Presented by RIMS and the Strategic and Enterprise Risk Management Council | March 26, 2025   Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep with PARIMA | March 5‒6 and April 22‒23 | Virtual Full RIMS-CRMP Prep Course Schedule   Upcoming Virtual Workshops: “Applying and Integrating ERM” | Feb. 26‒27 | Instructor: Elise Farnham “Managing Data for ERM” | March 12 | Instructor: Pat Saporito “Managing Worker Compensation, Employer's Liability and Employment Practices in the US” | April 16‒17 | Instructor: Chris Hansen See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes: “Risk and Relatability with Rachel DeAlto, RISKWORLD Keynote” “Risk and Leadership Patterns with Super Bowl Champion Ryan Harris” (RISKWORLD Keynote) “Kicking off 2025 with RIMS CEO Gary LaBranche”   Sponsored RIMScast Episodes: “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS Vice President Manny Padilla!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Holly Ransom, internationally acclaimed speaker and leadership trailblazer   Production and engineering provided by Podfly.  

Scott Monty is an executive coach, advisor, and speaker who helps leaders find clarity and drive growth. A former executive at Ford, he merged technology with humanity to shape the company's global social media strategy. Ranked by The Economist as a top social business leader, Scott focuses on timeless leadership principles to guide today's leaders. He's also the host of the Timeless Leadership podcast and writes the Timeless & Timely newsletter. Tune in for insights on navigating leadership in a fast-changing world. About Scott Monty Scott Monty is an executive coach, advisor, and public speaker who  helps companies and executive teams in flux, positioning leaders who are new or stuck to find a clear vision, collaborate, and communicate better to drive growth. A Fortune 10 leader whose background in classics positioned him to see through the shiny objects, Scott focuses on timeless human nature that drives everyone. He was ranked by The Economist as #1 atop the list 25 Social Business Leaders and Alan Mulally, the CEO of Ford Motor Company, called him “a visionary.” Scott spent six years as an executive at Ford, where he helped turn the company around with the ability to merge technology with humanity. He served as a strategic adviser across a wide range of business functions, leading the company's global social media strategy. He also has another two decades of experience in leadership and communications consulting. Scott's clients have included companies such as Walmart, IBM, McDonalds, Coca-Cola, Google, and TD Bank. He is a trustee of the Detroit Symphony Orchestra, a past board member of the American Marketing Association, and has advised a number of tech companies. He writes the Timeless & Timely newsletter, to help leaders make sense of today with lessons from the past, and hosts the Timeless Leadership podcast. From the Show Alan Mulally's Twitter chat. As discussed during the show, here's a link to the Twitter Q&A Scott facilitated with former Ford CEO Alan Mulally back in 2009. What brand has made Scott smile recently? Scott highlighted Delta, specifically Ed Bastian's leadership throughout this past difficult week for the brand. The airline's authentic, transparent leadership consistently makes him smile. Connect with Scott on LinkedIn and check out his website for his newsletter and more timeless content. As We Wrap … Listen and subscribe at  Apple Podcasts, Spotify, Amazon/Audible, Google Play, Stitcher, TuneIn, iHeart, YouTube, and RSS. Rate and review the show—If you like what you're hearing, be sure to head over to Apple Podcasts and click the 5-star button to rate the show. And, if you have a few extra seconds, write a couple of sentences and submit a review to help others find the show. Did you hear something you liked on this episode or another? Do you have a question you'd like our guests to answer? Let me know on Twitter using the hashtag #OnBrandPodcast and you may just hear your thoughts here on the show. On Brand is a part of the Marketing Podcast Network. Until next week, I'll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices

Gayle King tried to further the media narrative that...Donald Trump is to blame for airline incidents. Wednesday morning...Gayle King interviewed Delta CEO Ed Bastian and tried to bait him into blaming Trump for airline crashes. Unfortunately for Gayle King and CBS...Ed Bastian refused to further the false media narrative. We reveal and react to this CBS segment with Gayle King. We discuss the media suddenly magnifying incidents in the airline industry. We explain why the media is doing this to demonize Donald Trump...and provide another possible reason. USE PROMO CODE BTL20 TO SAVE 20% WITH SUGAR MOUNTAIN TRADING: https://sugarmountaintrading.com

In December 2020, Delta Air Lines CEO Ed Bastian and his leadership team were deciding whether or not to commit to recruiting, hiring, training, and advancing one million Black Americans into stable, well-paid jobs over the next decade, as part of the OneTen coalition. But if Delta joined, Bastian faced a key challenge: how could he make the airline truly inclusive and create systemically equal access to career opportunities? In this episode, Harvard Business School professor Linda Hill explains how Bastian shifted Delta's talent architecture to prioritize skills over four-year degrees and how he created new apprenticeship programs to recruit entry-level employees. Hill studied Bastian's efforts to transform Delta for a case study. She also explains why Bastian prioritized front-line employees for internal promotions, instead of recruiting new talent externally. Key episode topics include: leadership, hiring and recruitment, diversity and inclusion, corporate social responsibility, airline industry, talent, recruiting, career. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original Cold Call episode: Building a More Equitable Culture at Delta Air Lines (2023)· Find more episodes of Cold Call· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]>

This week: Guest Co-Host Charles Duncan, Fmr President, Norse Atlantic; News: Tough week for air travel; Questions around wheel well stowaways; Ed Bastian's Sphere presentation & numbers behind Delta's earnings report; Overall capacity changes taking hold; Bill Swellbar report referenced; Bob Jordan's 737 store open for business; Fmr Boeing CEO says time to design a new airplane; Listener Q's on service classes and privatizing ATC.

Delta CEO Ed Bastian discusses Uber becoming the exclusive rideshare partner of Delta and the introduction of an AI-powered personal assistant, with Bloomberg's Ed Ludlow at the CES conference.See omnystudio.com/listener for privacy information.

Ed Bastian, the CEO of Delta Airlines, joined The Steakhouse in studio for the entire second hour of the show. In their first segment, Steak and Ed discussed the ever-evolving nature of the airline industry and the impact it has, both on this city and the world.

Ed Bastian, CEO of Delta Air Lines and George Mattson, CEO of Wheels Up, discusses the relationship between the two companies and Wheels Up's Fleet Modernization strategy. They spoke to Bloomberg's Tim Stenovec and Katie Greifeld. See omnystudio.com/listener for privacy information.

In today's episode: Delta Airlines fosters a culture of community engagement. But in the wake of the Crowdstrike disaster, CEO Ed Bastian is quoted saying it was too late to reach out to Microsoft and Crowdstrike executives. Cultivating caring relationships involves giving difficult feedback and opening lines of communication. Publicly declaring that you're not open to having a conversation is just playing the blame game. We're always getting better, so how is Delta growing from the experience? Ed Bastian, you're always welcome to discuss it here on Culture Leaders. Culture Leaders Daily is a daily, five-minute podcast for CEOs where we dissect the week's biggest news, unpack hot-button workplace trends, and bring you exclusive interviews with leaders who leverage culture to drive real business results. Jessica Kriegel: Website: https://www.jessicakriegel.com/ LinkedIn - https://www.linkedin.com/in/jessicakriegel Instagram: https://www.instagram.com/jess_kriegel/ Culture Partners: Website: https://culturepartners.com/ LinkedIn: https://www.linkedin.com/company/culturepartners/

Send us a textDelta-CEO Ed Bastian kritisierte Verkehrsminister Pete Buttigieg scharf, nachdem dieser Delta zur Übernahme von Kosten für Passagiere gedrängt hatte, die durch einen IT-Ausfall gestrandet waren. Bastian bezeichnete die Einstufung des Vorfalls als „kontrollierbar“ als „verrückt“ und warf Buttigieg vor, politische Eigeninteressen zu verfolgen. „Ihr könnt euch vorstellen, wie das private Gespräch verlief“, fügte Bastian hinzu.#DeltaAirlines #EdBastian #PeteButtigieg #AirlineNews #ITOutage #Aviation #TravelNews #Luftfahrt #Fluggesellschaft #PolitikFrage des Tages: Ist die Beschwerde von Ed Bastian bzw. von Delta berechtigt? Wie seht ihr das mit dem Service in der Business / First Class?00:00 Willkommen zu Frequent Traveller TV01:46 EASA Bulletin warnt vor israelischen Luftraum03:12 Israelische Armee verhindert Landung von ziviler iranischer Boeing 74706:26 Lufthansa Boeing 787 mit Pech in Denver gestrandet09:08 Delta CEO mag es nicht für seine Passagier Verantwortung zu übernehmen15:28 Service Wüste Business Class und First Class18:50 Frage des TagesTake-OFF 29.09.2024 – Folge 229-2024Stammtisch Termine: https://FQTWorld.as.me/meetupKanalmitglied werden und exklusive Vorteile erhalten:https://www.youtube.com/channel/UCQyWcZxP3MpuQ54foJ_IsgQ/joinHier geht es zu eurem kostenlosen Consulting Link - https://FTCircle.as.me/Damit Du von unserem Wissen profitieren kannst, kannst du ein mindestens 60 minütiges und vor allem auf dich zugeschnittenes Punkte, Meilen, Status Coaching buchen. Nach dem Call bekommst du ein Jahr Zugang zu dieser Gruppe und zahlst so nur 10 Euro pro Monat und kannst sofort profitieren. Hier ist nun der Link zu deinem neuen Punkte, Meilen und Status Deals.MY SOCIALSWhatsApp - https://wa.me/message/54V7X7VO3WOVF1FACEBOOK | Lars F Corsten - https://www.facebook.com/LFCorsten/FACEBOOK | FQT.TV - https://www.facebook.com/FQTTVFACEBOOK | FTCircle - https://www.facebook.com/FTCircleTWITTER | Lars F Corsten - https://twitter.com/LFCorstenINSTAGRAM | Lars F Corsten - https://www.instagram.com/lfcorsten/LINKEDIN - https://www.linkedin.com/in/lfcorsten/Clubhouse - @LFCorsten

Ed Bastian is one of the most accomplished leaders in the world today. He is the CEO of Delta Air Lines, a role he has held since 2016, and he has been a leader at the company for over 25 years. During Ed's time as CEO, Delta has become the world's most awarded airline, including being named the top-ranked airline by Wall Street Journal, Fortune and others. He was recently named Chief Executive magazine's 2023 Chief Executive of the Year. In this classic episode, Ed joined host Robert Glazer on the Elevate Podcast to discuss his leadership career, how he thinks about Delta's strategy and market position, how to build a world-class global culture, and much more. Learn more about your ad choices. Visit megaphone.fm/adchoices

Just announced yesterday, Donald Trump and his running mate JD Vance will be at the Herb Brooks National Hockey Center for a rally in Saint Cloud, MN - we chatted with Blois Olson about that news, his reaction to Governor Tim Walz comments on our show, Ed Bastian and more in today's Morning Take!

Just announced yesterday, Donald Trump and his running mate JD Vance will be at the Herb Brooks National Hockey Center for a rally in Saint Cloud, MN - we chatted with Blois Olson about that news, his reaction to Governor Tim Walz comments on our show, Ed Bastian and more in today's Morning Take!

Episode Notes Mallorca recently saw another large demonstration against mass tourism, writes Global Tourism Reporter Dawit Habtemariam. More than 20,000 protestors marched the streets of Palma de Mallorca on Sunday as Spain continues to emerge as one of the hottest destinations in Europe. Demonstrators called for more affordable housing, fair wages, better conservation of natural spaces, and respect for local culture. The protests have not reduced the popularity of the destinations this summer. International flights bookings for Mallorca are up 6% for July and August. For Barcelona, they're up 18%.  Next, business travel spending worldwide is expected to hit an all-time high by the end of 2024, reports Senior Hospitality Editor Sean O'Neill. The Global Business Travel Association said that global business travel spending is projected to reach $1.48 trillion by year-end. That would top pre-Covid levels for the first time. The GBTA found that 68% of business travel managers report spending more in 2024 than last year.  The association projects global business travel spending will surpass $2 trillion in 2028. Delta Air Lines canceled roughly 20% of its schedule on Monday as it grapples with the aftermath of the recent major IT outage, writes Airlines Reporter Meghna Maharishi.  CEO Ed Bastian said on Sunday that Delta's crew scheduling system was unable to process the large number of changes caused by the IT outage. Delta is also experiencing difficulties locating its crewmembers, which is helping cause the ongoing disruptions. Meanwhile, rivals American Airlines and United Airlines have restored their operations since the outage.  Producer/Presenter: Jose Marmolejos Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ X: https://twitter.com/skift Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Subscribe to @SkiftNews and never miss an update from the travel industry.

How the airline is outshining its rivals. Plus, one analyst upgrades Best Buy, but another says “too soon.” Learn more about your ad choices. Visit megaphone.fm/adchoices

This week on our rapid-fire Q&A, Delta CEO Ed Bastian shares what he learned when he quit the company in 2005 and was asked to come back mere months later to lead a restructuring. Ed also talks about the importance of positioning yourself for success vs. going for the bigger paycheck. Have a question you want to hear on This is Quick? Share your comments via email at ThisisWorking@linkedin.com, or join the conversation directly on LinkedIn using the hashtag #ThisisWorking. Follow Ed Bastian, Delta Air Lines, Dan Roth, and LinkedIn News on LinkedIn. Subscribe to our This is Working newsletter – you'll get our next leadership insights delivered right to your inbox

The daily work of running an airline is like solving a complicated puzzle. Delta CEO Ed Bastian has navigated his company through all kinds of turbulence to maintain its standing as one of the most admired airlines in the world. In today's podcast conversation, LinkedIn's Editor in Chief Dan Roth and Senior Producer Nina Melendez talk about Dan's takeaways from his recent conversation with Ed, including what leadership lessons can be drawn from the tough calls Ed has made and his strategic, long-term thinking beyond the in-flight experience. Watch the video of Dan's conversation with Ed Bastian on the LinkedIn News Page. You can share your thoughts via email at ThisisWorking@linkedin.com, or join the conversation directly on LinkedIn using the hashtag #ThisisWorking. Follow Ed Bastian, Delta Airlines, Dan Roth, Nina Melendez, and LinkedIn News on LinkedIn, and subscribe to the newsletter here.

Delta Air Lines CEO Ed Bastian discusses current demand and outlook for the rest of the year. He speaks with Bloomberg's Guy Johnson in Dubai.See omnystudio.com/listener for privacy information.

Ed Bastian is one of the most accomplished leaders in the world today. He is the CEO of Delta Airlines, a role he has held since 2016, and he has been a leader at the company for over 25 years. During Ed's time as CEO, Delta has become the world's most awarded airline, including being named the top-ranked airline by Wall Street Journal, Fortune and others. He was recently named Chief Executive magazine's 2023 Chief Executive of the Year. Ed joined host Robert Glazer on the Elevate Podcast to discuss his leadership career, how he thinks about Delta's strategy and market position, how to build a world-class global culture, and much more. Learn more about your ad choices. Visit megaphone.fm/adchoices

In their recent earnings call held on April 10, Delta Air Lines illustrated a roadmap towards operational and customer service excellence. During this meeting with investors, CEO Ed Bastian stated, "We're focused for the rest of this year on putting seats back into our core hubs where our cost structure is most advantaged and where our profitability is highest." From the company's perspective, this method allows Delta to leverage its strengths to achieve growth and shareholder benefits.In the first quarter of 2024, Delta demonstrated financial improvements, marked by a $0.20 increase per share in pre-tax earnings, as compared to the previous year. This financial period also evidenced record-high revenue, suggesting a positive financial trend, based on the company's perspective. Operational efficiency and profitability were indicated in a nearly 14% return on invested capital. Additional confidence was suggested by a company-provided full-year earnings estimate of $6 to $7 per share.Delta has adopted strategic investments aimed at enhancing customer satisfaction and operational reliability. These investments include modern aircraft, app updates, Wi-Fi service expansions, and improved premium cabin services. Based on the company's stand during their earnings call, these initiatives are key elements to Delta's strategy towards achieving a dominant market position and fortifying its reputation as a leading consumer brand.Delta has identified prevailing consumer trends, which is a resurgence in business travel and consumers' preference shift to services from goods. As expressed in the earnings call, the alignment of their services to these trends, along with the increased demand for premium services, strengthens Delta's market position. CEO Ed Bastian stated on the call: "We see a long runway for that in the coming years." This acknowledges the potential these trends have and Delta's plans to seize these opportunities.Delta's future plans include refining the customer experience, ensuring reliability, and enhancing operational efficiency to maintain solid earning growth and cash flow. These planned strategies are seen by the company as an affirmation of their commitment to quality and value for shareholders in the long term. Delta has also communicated plans for boosting shareholder returns, solidifying their balance sheet, and setting long-term financial goals at an Investor Day event slated for November.In conclusion, based on the recent earnings call, Delta Air Lines demonstrates an adaptable and competitive approach while focusing on its strategic initiatives and financial results. The company aims to maintain industry leadership by responding efficiently to market trends and concentrating on its most profitable sectors. However, while Delta exhibits a sturdy foundation, it is essential to consider the unpredictable nature of the industry and external influences that may impact future success.DAL Company info: https://finance.yahoo.com/quote/DAL/profileFor more PSFK research : www.psfk.com This email has been published and shared for the purpose of business research and is not intended as investment advice. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.theprompt.email

Delta, the ATW 2024 Airline of the Year, is focused on continuous improved performance. Listen in as CEO Ed Bastian explains the strategy behind that goal to ATW Editor-In-Chief Karen Walker.

On January 16th, 2024, Delta Air Lines, Inc. convened an earnings call to share their financial results with investors. Leading the call, CEO Ed Bastian shared the company's perspective on the market dynamics: "We expect demand to remain strong, particularly for the premium experiences that Delta provides. Consumer spend is continuing to shift from goods to services, and our customer base is in a healthy financial position with travel remaining a top priority. Corporate travel is also seeing progressive improvement, with demand accelerating into year-end." As the discussion continued, Delta's strategic plans, particularly relating to their growth strategy, were made more transparent. One significant area which Delta cited as an incipient sector of growth was their position in Latin and Pacific regions, as acknowledged by the airline's President, Glen Hauenstein: "In Latin and Pacific, we are rebuilding our networks and improving connectivity with our JV partners, accounting for a majority of capacity growth in the March quarter. These investments are supporting higher short-term profitability, albeit with the trade-off of lower unit revenues." This report will continue to be updated as further specifics regarding Delta Air Lines, Inc.'s financial performance and future strategy become available. Delta's commitment to value-adding for its investors, heightened passenger experience, and an expanding global presence seems to set them up favorably in the competitive landscape of the commercial airline industry, as per their statements made during this earnings call. DAL Company info: https://finance.yahoo.com/quote//profile For more PSFK research : www.psfk.com  This email has been published and shared for the purpose of business research and is not intended as investment advice.

¿Cuál es la polémica que ha marcado el primer aniversario del accidente del vuelo 2213 de LATAM Perú? ¿Qué determinó el informe técnico de los investigadores? ¿Por qué ahora la Fiscalía apunta a los controladores aéreos que daban servicio esa tarde en el aeropuerto de Lima? Aerovía aborda los detalles de este suceso, que en noviembre de 2022 costó la vida a tres bomberos del mayor aeropuerto peruano, en una conversación con Hernán Medrano, periodista de El Comercio. En la segunda parte del capítulo, conocemos las novedades del pódcast La Fórmula de la Sustentación con su director, el periodista y piloto de helicópteros Aniol Jódar. Además, en el tramo final, repasamos algunas de las noticias más destacadas del sector con Pablo Díaz, director editorial de Aviacionline: Acción de Gracias récord en Estados Unidos; avanza la certificación del 737 MAX 10; nuevo hito de COMAC; Finnair cancela su deuda con el Estado; el futuro de Aerolíneas en la Argentina de Milei. Resumen de contenidos: 0:01 – Presentación del capítulo. 0:20 – Ed Bastian contra el ‘single-pilot operations'. 1:54 – Arranca con éxito el ‘holiday season' en la aviación estadounidense. 2:35 – El ‘homenaje' de La Unión a la tragedia del Chapecoense. 5:26 – Primer aniversario del accidente del vuelo 2213 de LATAM en Lima. 6:44 – Charlamos con Hernán Medrano, periodista de El Comercio. 9:45 – Acusaciones cruzadas desde la misma tarde del accidente. 13:10 – El revuelo mediático y los controladores aéreos en el punto de mira. 19:18 – ¿Qué dijo el informe de los investigadores? 25:24 – ¿Cuál es el horizonte penal de los investigados? 28:56 – ¿Qué ha cambiado en la navegación aérea peruana a raíz del accidente? 32:54 – Conoce las novedades de La Fórmula de la Sustentación con Aniol Jódar. 39:15 – ¿En qué consiste la figura del tripulante HEMS? 42:29 – Aniol Jódar nos habla sobre su experiencia con la quiebra de Top Fly. 49:05 – El radar de Aviacionline: Thanksgiving de récord. 51:50 – El radar de Aviacionline: avanza la certificación del 737 MAX 10. 53:57 – El radar de Aviacionline: nuevo hito de Comac. 58:37 – El radar de Aviacionline: Finnair cancela su deuda con el Estado. 1:00:42 – El radar de Aviacionline: Aerolíneas Argentinas y Milei. No te pierdas el capítulo 111 de Aerovía: ‘Controversia en el primer aniversario del accidente aéreo de Lima'.

Episode 308 | People-driven and customer-focused is how Delta Air Lines CEO Ed Bastain intentionally chooses to lead his team of 100,000 global professionals. Ed shares personal stories of Delta employees going above and beyond to assist passengers in difficult situations, highlighting the value of empathy and humanity in customer interactions. He emphasizes the cultural imperative of treating customers with kindness and courtesy, regardless of the circumstances. Ed also discusses the hiring process at Delta, focusing on the importance of finding individuals with a heart for service and a track record of going the extra mile. • Building Exceptional Leaders in Uncertain Times: During uncertain times, people look to their leaders to reassure and realign them toward their most important goals. These four critical behaviors help leaders motivate and focus their people on what really matters, even amid uncertainty, stress, and burnout. https://pages.franklincovey.com/building-exceptional-leaders-in-uncertain-times-pod.html

This week: Chris Sloan takes us aboard Air Inuit; Also: Increasing industry financial pressure; Airlines stocks taking a beating; Ed Bastian's SkyMiles modifications; Listener Q re: DOT Air Travel Consumer Report & regional carrier on time performance.

: Anti-Defamation League CEO Jonathan Greenblatt is pushing back on Elon Musk, calling the billionaire's insinuation to sue the nonprofit over defamation a “threat of a frivolous lawsuit.” Musk claimed on Monday that the ADL was responsible for putting “pressure on advertisers” that led to a 60% drop in X's advertising revenue. NFL legend Tom Brady will become a “strategic adviser” to Delta Airlines in his latest post-NFL career move. Delta CEO, Ed Bastian, Tom Brady, and CNBC's Phil LeBeau discuss the partnership and how Brady's able to decide what works and what doesn't in leadership. Plus, Amazon could be hit by an FTC antitrust lawsuit later this month and celebrating the life of Jimmy Buffett.Jonathan Greenblatt 12:20Tom Brady & Ed Bastian 21:30In this episode:Tom Brady, @TomBradyEd Bastian, @DeltaPhil LeBeau, @LebeaucarnewsJonathan Greenblatt, @JGreenblattADLAndrew Ross Sorkin, @andrewrsorkinJoe Kernen, @JoeSquawkBecky Quick, @BeckyQuick

This week: Khalid Usman, Partner, Oliver Wyman; Also: Earnings Season; Delta sets record - CEO Ed Bastian is bullish on continued travel volume; AA / JetBlue Northeast Alliance ends but what about the Spirit acquisition? JAL's "Any Wear Anywhere" clothing rentals; Listeners: update Hertz EV rental policy, time for a LCC within an airline again?

Delta Air Lines held an investor day this week where CEO Ed Bastian said business was “gangbusters.” That's what Wall Street wanted to hear but it appears also true for a company that sees significant delta ahead, and is actively working to grow high-margin tertiary businesses. Edward Russell and Jay Shabat discuss. Plus, the operational distress in the northeastern U.S. this week. Reading List Delta Sees ‘Gangbusters' Recovery, Downplays Industry Concerns Delta Pins New Hopes on Gen Z and Millennials, Not Business Travelers United's New York Distress Shows how Weather Can Royally Mess Up an Airline's Operations

Try the AI Chatbot for the Travel Industry Episode Notes Travel demand among Chinese citizens has surged since Beijing eased the country's strict Covid-era curbs in January. So how can travel brands tap into one of the world's most lucrative markets? Skift Research examines in a new report what strategies companies should take to attract Chinese travelers. Senior Research Analyst Varsha Arora writes Skift Research explored various stages of the Chinese travel journey, including planning and booking. The report also touches on the general economic outlook for Chinese travelers, including their widespread optimism. The report concludes with key takeaways for destination marketing organizations, which Arora notes provide valuable tips on how to engage Chinese travelers.  Next, a growing number of real estate investors are looking to combine hotels with members clubs. However, Gansevoort Hotel Group President Michael Achenbaum warns blending a hotel with a club is more difficult than it seems, reports Senior Hospitality Editor Sean O'Neill.  Achenbaum acknowledged the challenges while speaking at a recent hotel conference, citing his own experiences with the members club model. He said investors shouldn't focus on finding the coolest people for members clubs, which usually charge an annual fee for access to co-working spaces and food and beverage offerings. Achenbaum said that investors should instead concentrate on finding the right people who will truly use the various spaces.   Achenbaum also noted another challenge of blending a hotel with a members club: Determining access for facilities, adding that not giving hotel guests access to certain spaces can be a problem.  We end today looking at the highest-paid U.S. Airline CEOs for 2022, a year that featured a new twist for calculating executive salaries. United Airlines' Scott Kirby took the top spot, bringing home $10 million, reports Contributor Kristin Majcher.  Kirby replaced Delta Air Lines chief Ed Bastian as the highest paid U.S. CEO in 2022, both in terms of total pay package and a new method for determining executive salaries. A new U.S. Securities and Exchange Commission rule requires major, public companies to disclose a “compensation actually paid” figure. Majcher writes the new measure reflects the changing value of company shares, which usually represent a significant portion of an airline CEO's compensation. 

Delta Air Lines soared twenty-eight spots up the 2023 Fortune 500 to reach number eighty-five. Demand for air travel is bouncing back to and beyond pre-pandemic levels, and Delta's earnings are bouncing back along with it. Delta reported $51 billion in revenue in 2022, a 69% jump from the previous year. This is not the first time CEO Ed Bastian is leading Delta through a period of bouncing back. Bastian took over as CEO in 2016, but he has been in the airline's leadership ranks for twenty-five years. This means he has led the company through some seriously tough times, including 9/11, Delta's 2007 bankruptcy declaration and the COVID-19 pandemic. In this episode of Leadership Next, Bastian joined hosts Alan Murray and Michal Lev-Ram for an in-person recording in Fortune's studio. Bastian shares which crisis he found the hardest to lead through and how Delta is planning to meet this summer's unprecedented demand for air travel, which he refers to as "revenge travel." He also explains why the airline has done away with change fees and what Delta is doing to bring free WiFi onboard every flight. Additionally he shares his thoughts on the pushback against "woke ceos" - a label that's been attached to him in the past. We also hear from Bastian on developing more fuel-efficient aircraft, how Delta is using A.I., pilot and flight attendant shortages. Leadership Next is powered by Deloitte.

Americans looking overseas for abortion pills as U.S. laws tighten. A doctor in the Netherlands is helping women in the United States seek abortion pills and arranging for them to be shipped directly to their home.The TSA expects a possible record number of travelers to pass through U.S. airports this summer. Delta Air Lines CEO Ed Bastian joins "CBS Mornings" for a closer look at how the airline plans to handle the influx of passengers.Journalist and registered dietitian, Christy Harrison, joins "CBS Mornings" to discuss her new book, "The Wellness Trap: Break Free from Diet Culture, Disinformation, and Dubious Diagnoses, and Find Your True Well-Being." She shares some of the ways diets and wellness fads can be a slippery slope and lead to more harm than good. She also provides tips for navigating the wellness world with healthy skepticism.Ballet Hispánico has been teaching and performing dance in New York City for more than 50 years. It offers a safe space for dancers who are free to explore their culture while being themselves."CBS Mornings" co-host Nate Burleson visits with Justin Thomas at his home golf course in Louisville, Kentucky, to talk about his defense of the PGA Championship, being one of the best golfers in the world and his relationship with Tiger Woods.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Topics: Delta's CEO Ed Bastian, Board Discussion Continued, and more…

This week: Randy Babbitt, Principal, Babbitt & Associates, Fmr FAA Administrator; Delta reports Q1 loss; Ed Bastian says consumers still prioritizing travel; Is a $30/hr minimum wage coming to LAX? Reflections on earnings season; Listener questions: What does Cross-Check actually mean? Did JetBlue miss a big Frontier opportunity?

The Federal Reserve's next rate hike is around the corner–or is it? The latest inflation report, last month's Consumer Price Index, came in hot but not worse than expected. CNBC's Steve Liesman considers whether it's a stable enough report to merit a pause on the Fed's rate hiking spree. Another concern for the Fed: instability in the financial system. Markets and regulators are digesting the second- and third-largest bank failures in U.S. history, and former CEO of Bridgewater Dave McCormick is asking whether the government's Silicon Valley Bank depositor rescue set the correct economic precedent. In a wide-ranging interview, McCormick compares 2023's bank backstops to the 2008 financial crisis and discusses the rest of the challenges facing the American economy. Plus, Delta CEO Ed Bastian says, air travel demand is strong, despite safety concerns and sky high ticket prices.  In this episode:Ed Bastian, @DeltaDave McCormick, @DaveMcCormickPAPhil Lebeau, @LebeaucarnewsSteve Liesman, @steveliesmanAndrew Ross Sorkin, @andrewrsorkinBecky Quick, @BeckyQuickKatie Kramer, @Kramer_Katie

With deserted airports, vaccine and mask mandates, and pandemic-prompted staff departures behind it, Delta Air Lines is once again soaring, recently sharing $563 million in profits with its employees. CEO Ed Bastian, in his third appearance on Rapid Response, talks about capitalizing on the big decisions made amid Covid darkness — from airport renovations to investing in free Wifi — and the opportunities and challenges of adding 25,000 new employees over the past year. Sharing insights on managing tumultuous shifts, as well as his evolving perspective on topics from wellness to business travel, Ed reveals the secrets to first class leadership, including the importance of a good night's sleep.Read a transcript of this episode: https://mastersofscale.comSubscribe to the Masters of Scale weekly newsletter at http://eepurl.com/dlirtXSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

With deserted airports, vaccine and mask mandates, and pandemic-prompted staff departures behind it, Delta Air Lines is once again soaring, recently sharing $563 million in profits with its employees. CEO Ed Bastian, in his third appearance on Rapid Response, talks about capitalizing on the big decisions made amid Covid darkness — from airport renovations to investing in free Wifi — and the opportunities and challenges of adding 25,000 new employees over the past year. Sharing insights on managing tumultuous shifts, as well as his evolving perspective on topics from wellness to business travel, Ed reveals the secrets to first class leadership, including the importance of a good night's sleep.Read a transcript of this episode: https://mastersofscale.comSubscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We're burning around the corner on Thursday as we review Ram's entry into the EV Truck market. We also cover dramatic pricing changes for Tesla, as well as Delta's plan to (finally) give free wi-fi to all passengers. As Ford continues to make as many Lightnings as they can, and GM is getting ready to start making pumping out Silverado EVs, Ram has finally called their shot at CES yesterday with the reveal of their EV pickup, the Revolution 1500Features include electric motors on front and rear axles, barn door tailgate extender, midgate options that allow you to add jumpseats, 4” more cabin length that the existing model, a steering wheel that retracts into the dash when in autonomous mode, suicide doors removing the b pillar, powered frunk, 360 cameras instead of side mirrors, tons of interior tech and……the truck will follow its owner around like a loyal dog and will charge itself with a roomba like device once parked in the garage“Brutiful” is the word Ralph Gilles,  Stellantis design chief used as he credited designer Mark Trostle with combining the words brutal and beautiful.It their first major move by Tesla since appointing Tom Zhu, to oversee global output and deliveries, Tesla has cut prices for its Model Y and Model 3 cars in China, Japan, South Korea, and Australia in an effort to boost demand for output from its Shanghai factory, which is the company's single largest production hub.A Model 3 costs almost 30% less in China than it is in the US market with a starting price around $33kLast month, Elon Musk said interest rates had impacted the affordability of all types of cars and that Tesla may lower its prices in order to maintain growth in sales volume.The cuts also come days after Beijing ended a subsidy programAfter the price cut the Model 3 is now the same price as competitor BYD's best-selling Han EVDelta Airlines is leaning into their CX by offering FREE wi-fi to all passengers starting on Feb 1st. About 80% of Delta's domestic fleet will offer the service next month, but it will become available on more each week, CEO Ed Bastian said during a presentation at the Consumer Electronics Show in Las Vegas on Thursday.”The company has invested over $1B in the program and has partnered with T MobileThey are also installing new entertainment systems that will track passenger preferences across flights and even remember where you were in a movieOther integrations with will through their AmEx credit card and booking platform Resy which will coordinate other things like food and ground transportation seamlessly WE SEE YOU: John Frazier, Service Director at Paulding CDJR in Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email Share your positive dealer stories: https://www.asotu.com/positivity ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion

The world is changing at an unimaginable pace, and leaders have to remain nimble while meeting expectations from a number of stakeholders. Many leaders are saying trust has become a currency that needs to be measured, valued and maintained.Tim Ryan, PwC's US Chair and Senior Partner, sat down with Ed Bastian, CEO of Delta Air Lines, to discuss how trust is more important than ever, and how trust in our people and our work can help us get to new solutions together.To learn more on the topics discussed today, visit PwC.com, and view PwC's Tomorrow Takes Trust commitment.  About the podcast participantsTim Ryan is PwC's US Chair and Senior Partner. A forward-thinking leader committed to driving human-led, tech-powered outcomes to build trust in society and solve important problems, Tim has a proven record advancing strategy, growth, innovation, and upskilling. He reimagined PwC leading a complete digital transformation and launching a bold new strategy – The New Equation – to get ahead of the rapid pace of change bringing the best people, capabilities and technology together to support clients in building trust and delivering sustained outcomes. Equity is foundational to Tim's trust-based leadership – he is also the founder of CEO Action for Diversity & Inclusion. Ed Bastian is the Chief Executive Officer of Delta Air Lines. As CEO of Delta Air Lines, Ed Bastian leads a team of 90,000 global professionals that is building the world's premier international airline, powered by a people-driven, customer-focused culture and spirit of innovation.Under Ed's leadership, Delta is transforming the air travel experience with generational investments in technology, aircraft, airport facilities and, most importantly, Delta's employees worldwide. A 24-year Delta veteran, Ed has been a critical leader in Delta's long-term strategy and champion of putting Delta's shared values of honesty, integrity, respect, perseverance and servant leadership at the core of every decision.For the full transcript, please visit pwc.com

Since Elon Musk took over Twitter, Tesla's stock has suffered a slide. Former Twitter CEO Jack Dorsey is speaking out about his own experience leading the social media company; Joe Kernen, Becky Quick, and Andrew Ross Sorkin consider the tricky cocktail of leadership, moderation, and innovation that Twitter demands from its executives, and whether the strain on Tesla is fleeting. FTX founder Sam Bankman-Fried is in custody in the Bahamas, and CNBC's Kate Rooney reports on what's next for the bankrupt exchange and its former CEO. Rival crypto exchange Binance is under scrutiny as Wall Street and regulators await the next crypto domino to fall in the FTX fallout. Plus, after a difficult two years, airlines are profitable and surging. Delta CEO Ed Bastian discusses raising Delta's financial guidance for the years and quarters ahead, as well as the long-awaited contract deal with Delta pilots.  In this episode:Ed Bastian, @DeltaKate Rooney, @Kr00neyBecky Quick @BeckyQuickJoe Kernen, @JoeSquawkAndrew Ross Sorkin, @andrewrsorkinKatie Kramer, @Kramer_Katie

Sasheer is melancholy about the abandonment of Mashed Potatoes at Sweet Chick, but at least she is a Delta Diamond Diva! Nicole would like to go on a date with Ed Bastian, become his Sky Baby and soar all around the world! Both Sasheer and Nicole agree that they wouldn't travel back in time, but Jordan would to prevent the Titanic wreck. They wrap things up by answering listener questions and handing out solid friendship advice about giving and expecting. Check out our engineer Jordan Duffy! www.JordanDuffyMusic.com & Instagram: @JordanKDuffy Email or call Nicole & Sasheer with your friendship questions at:nicoleandsasheer@gmail.com

The DEC hosted Ed Bastian, CEO of Delta Air Lines, on Friday, September 16, at Huntington Place. In a fireside chat with DEC President and CEO Steve Grigorian, Ed discussed “Innovating for Travel's Future” and answered questions from the audience. Presented in part by the Detroit Economic Club and the North American International Auto Show. Thank you to our Sponsors & Partners for supporting the DEC: http://www.econclub.org/sponsors-partners/

September 16, 2022 ~ The Delta Airlines CEO tells Paul that Delta's second largest hub in the world is right here in the Detroit area and he also says the airline has an excellent record with regard to flight cancellations. Photo credit © Greg Derr/The Patriot Ledger via Imagn Content Services, LLC

Hello Listeners,Like Doug Sandler of Nice Guys In Business Podcast said, It's Teresa and I now have a deaf that is d e a f sign name that my Aunt Peggy who is deaf gave me last October 2021 when I went to visit her. It's TJ. It stands for us Trust Jesus and also for Teresa June. June is my middle name. So, I am here to welcome you on the Barnes Communications Strategies Online Courses that also launched since we last shared a Podcast together.Please take a look and let me know what you think and what improvements can be made.Here are 5 Items you can do to help retain and attract the multi trillion dollar hearing loss community to your business.Have a Hearing Friendly Space with lighting around 500 LUX and decibels around 72Have a least two Hearing Friendly Hearing Heroes to assist this trillion dollar market nicheHave the Hearing Friendly Symbol on your website, store front both as a business and as an employer. The DEAF/HOH are hungry to work and will be loyal employees and customersHave special discount days for them. Some cash flow in is better than none at allOffer Hearing Health as part of Your Wellness Programs.Most have not heard of Amended American Disabilities Act for 2008 and the general response I receive is oh let's included all the disabilities rather than just hearing loss. Well no matter what other disability you have listening will help determine your productivity, your peak performance at work, and your team collaboration. Listening is a skill that can be developed, but it is also dependent on your ear organs. If they are not working right long term and you have a hearing loss then it is classified as a disability. Yep, just own it and then look to the advantage of it.If your looking to hire one of the two point two million veterans that came back from the Middle East War. You not only get tax credit for hiring a vet, but also for hiring someone with a disability.You get preferred seating when going to events. You do have to ask for it in advance or need to come early.Get pre boarding privileges when flying or any other type of public transportation. Alaskan Airline was given a demo about Live Transcribe on the way to Maui. On the way back they used this app on a mobile phone to let me read that they knew I had a hearing loss and they would come get me if there was an emergency and let me read what would I like to drink. It was beyond marvelous. Not having to struggle with wondering what the announcements for my section for boarding was and having to mull thru a crowd. I wore my Has Hearing Loss Decal, so the other passengers would see that I have this disability.I ask servers, retail, and business associates to speak into the Live Transcribe app as it makes my life easierYou can go to the Rose Bowl Parade for Free, Just have to apply early.Title I requires employers with 15 or more employees to provide qualified individuals with disabilities an equal opportunity to benefit from the full range of employment-related opportunities available to others Some sources do say 25 employees.Let's make it a positive change as we have all been through enough lately as in the last three years. Helping Businesses to Grown and People to Thrive with hearing loss and other disabilities.As a manager or a decision maker in business I'd love for you to even take the Hearing Loss Equality and Inclusion Training Online Course. That will give you an edge to move pass the bias around hearing loss and give your 20
% hiding out on your team the ability to seek out the help they need to improve your customer service, team collaboration, retention, and over all health of each of your valuable colleagues.So long for now. Keep Hearing for Connections until we meet again. And If you'd like your 7 Tips for Better Listening Skills than just DM.Teresa Barnes, RNYour Hearing Loss Equality and Inclusion Advocate.

This week: Kathryn Creedy, Editor In Chief at Future Aviation/Aerospace Workforce News; Plus: Airfares are up; 3 profitability indicators; Quarterly earning call previews; European summer demand; Listener feedback on international air rights, ULCC sector in Canada, & Ed Bastian's statement that federal dollars were not a bailout.

Washington Post columnist David Ignatius speaks with Delta Air Lines CEO Ed Bastian about how airlines are handling the issues of consumer demand, mask mandates and pilot fatigue as they gear up for a busy summer season.

Don Yaeger is an award-winning Keynote Speaker, Business Leadership Coach, eleven-time New York Times best-selling author, and longtime Associate Editor for Sports Illustrated. He is one of America's most provocative thought leaders. From first-hand experiences, Don shares lessons on achieving greatness based on working with some of the greatest sports legends in the world. Listen in for some fascinating stories from many of your heroes on how they are intentional, curious, and hate to lose!   Key Takeaways [3:55] With all the great stories that Don has experienced and written about, he shares a backstory from when he graduated university as a starting point for today's discussion. [5:15] Don shares the one question he asks everyone he interviews. [6:35] His book, Greatness: The 16 Characteristics of True Champions, is a compilation of the top sixteen answers that came up frequently from his interview question. [7:55] If you choose to lose and blame someone, then you will never achieve that next level. [9:15] The mind of a champion is wired intentionally. They know the potential weakness of blaming someone else so they keep themselves from doing it. [10:25] Don shares the one lesson that resonated with him that he learned from coach John Wooden. [12:30] Don is very selective about his inner circle and explains his process on how he chooses them carefully. [15:25] When your people know you care and want what's best for them, their level of commitment will be off the charts. [18:20] You can become invaluable without being the most valuable. Don shares a story about the year the Cubs won the world series to bring this point home. [22:40] Don learned to be more attentive to the people he doesn't see often within his organization. [24:45] Getting to the matters of the heart doesn't happen quickly; it's about listening well, finding connection, and taking time to find out what drives the other person. [25:50] Trust takes time. Don constantly builds upon the last conversation he has with a person to earn their trust. [28:00] Coaches shared with Don that their relationship with their players changed when their conversations and questions were better structured. [29:50] Don talks about why some teams are capable of being consistently high-performing while others are not. [33:30] Don's interview with Ed Bastian, the CEO of Delta, was one that really stood out to him. He explains why. [35:30] Jan really enjoyed his conversation and interview with Joel Peterson, the Chairman of JetBlue. He shared what his impact was to him and Jim. [38:35] Everybody is gifted but it's those who feel comfortable expressing their gifts and have the willingness to be vulnerable with others that makes the team successful. [40:20] Don talks about the days he spent together with Walter Payton when he was writing his autobiography. [41:45] Don asked Walter to pick one day in his future to give up everything else for. Don didn't write his answer in his book. [44:30] Intentionality is one of Don's favorite words. [46:20] A great question can be a gift to someone. Don tells an emotional story with Warrick Dunn as an example. [51:15] Listener challenge: Great leaders are curious, ask great questions, listen intently, and they care.   Quotable Quotes “If you're willing to be curious and willing to ask others about what they believe gave them an edge, it's amazing what you'll learn.” — Don Yaeger [6:00] “Losses are just learning opportunities and if you don't treat them as that, then you're not gonna be your greatest version of yourself.” — Don Yaeger [8:10] “When people know that you care for them, you speak truth to them and you want what's best for them, whether it's good for you or not, when they know that, the discretionary energy they will pour into what you're asking them to do is off the charts.” — Don Yaeger [15:45] “We have invaluable people who we don't ever give a parking space to; they're never employee of the month but boy, do they make a difference. And if we can learn to celebrate them, boy, what a game-changer it is.” — Don Yaeger [22:05] “They may act like they are welcoming of me but truth is, they have defenses up and I have to not be bothered by that. I have to recognize it and earn the right for them to let those defenses down.” — Don Yaeger [26:50]   Resources Mentioned Theleadershippodcast.com Sponsored by: Darley.com Donyaeger.com Don on LinkedIn Don on Twitter Grab Don's books: Greatness: The 16 Characteristics of True Champions and more John Wooden Ed Bastian Joel Peterson Warrick Dunn Walter Payton