Letting & Estate Agent Podcast

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The Letting & Estate Agents Podcast Having worked for some of the biggest names in the industry, Christopher now offers advice, actions and opinion in helping letting and estate agents grow their lettings and estate agency's. Christopher has proven methods on how to attract landlords and house sell…

Christopher Watkin


    • Jan 1, 2026 LATEST EPISODE
    • daily NEW EPISODES
    • 12m AVG DURATION
    • 2,074 EPISODES


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    Latest episodes from Letting & Estate Agent Podcast

    Should referral fees be banned in Estate agency? - Ep: 2435

    Play Episode Listen Later Jan 1, 2026 6:51


    Chris and property expert Simon King debate whether referral fees should be banned in estate agency. Simon calls them a red herring, arguing the real issue is how agents select partners and whether they value service over cash. He explains how referral fees can benefit agents when used responsibly. Should they stay or go?

    Should 20 somethings' become self employed estate agents? - Ep. 2434

    Play Episode Listen Later Dec 31, 2025 5:16


    Should people in their 20s take the leap into self employment as estate agents? In this episode, we chat with Sam Cerrone from eXp, who went from a 19 year old newcomer to a thriving self employed agent. She reveals why passion and drive can beat experience, how freedom outweighs the corporate ladder, and why self employment might be the smartest move for ambitious young professionals.

    When did Estate Agents stop caring? - Ep. 2433

    Play Episode Listen Later Dec 30, 2025 7:12


    When did estate agents stop caring? Sharon Carter from East Anglia explores why too many agents have become transactional and lost empathy. She discusses how compassion and genuine relationships, not quick wins, drive long term success, and considers whether PropTech helps or hinders. A must listen for anyone curious what truly sets great agents apart.

    AUS vs UK Estate Agency - Ep. 2432

    Play Episode Listen Later Dec 29, 2025 2:41


    Josh Phegan compares UK and Australian estate agency, revealing what each market does best. From Australia's structured sales processes to the UK's strong branding, he shares practical insights to reduce risk, sharpen strategy, and future proof your agency.

    Why don't Estate Agents like selling new homes? - Ep: 2431

    Play Episode Listen Later Dec 28, 2025 4:14


    Why are so many estate agents wary of new homes? We chat with Jamie Lester of House Estate Agents in London about why the sector feels daunting but is full of opportunity. He reveals how smart lead handling, social media, and clear setup can transform results, including the campaign that helped sell a £35 million development. A must listen for agents exploring new builds.

    Why does being a strong independent woman make me a bitch? - Ep. 2430

    Play Episode Listen Later Dec 27, 2025 6:28


    Why are strong female estate agents still unfairly judged? Sharon Carter from East Anglia discusses the double standards women face in property, the criticism from peers, and why perceptions of leadership and confidence need rethinking. Honest and unfiltered, her insights challenge workplace bias and spark vital conversations.

    The problem with Corporate Estate Agency marketing - Ep. 2429

    Play Episode Listen Later Dec 26, 2025 12:50


    Why corporate estate agency marketing often misses the mark, and how going local can change everything. I chat with David Newton, a marketing savvy agent running his own family firm, about why big brands struggle to feel personal. He shares why hyper local campaigns work, how supporting local businesses boosts presence, and why not everything valuable can be measured in pounds and pence.

    Is compliance getting in the way of good estate agency? - Ep: 2428

    Play Episode Listen Later Dec 25, 2025 4:48


    Is compliance getting in the way of great estate agency? Simon King, non-executive director and industry thinker, unpacks how AML checks, material information updates and shifting guidance have created confusion and slowed transactions. He explains how the right partners and proptech can simplify processes, while reminding agents they can outsource the work, but not the responsibility.

    Mum Guilt, Family Guilt, Parent Guilt - Ep. 2427

    Play Episode Listen Later Dec 24, 2025 13:40


    Mum guilt in estate agency is real but rarely discussed. In this episode, we chat with Sam Cerrone, a self employed agent from the West Midlands, about balancing family, business, and the pressure to do it all. Sam shares her experience of raising three children while running a thriving agency, setting boundaries, managing guilt, and finding motivation in a career that never switches off. Tune in and join the conversation.

    Single Woman Estate Agent - Ep. 2426

    Play Episode Listen Later Dec 23, 2025 14:04


    Behind the heels and handbags lies a story rarely told in property. Estate agent Sharon Carter from East Anglia shares the unseen challenges of being a single woman in the UK property world, from loneliness after long viewings to the quiet resilience required to keep going. Raw, honest, and long overdue, this conversation explores mental health, self worth, and finding peace in the everyday.

    Mum Guilt within Estate & Letting Agency - Ep. 2425

    Play Episode Listen Later Dec 22, 2025 9:52


    Feeling the pressure of mum guilt while building your property career? In this episode, Belvoir franchisee Patsy Day from Norfolk and Suffolk shares her journey of balancing family life with a demanding estate agency career. She opens up about sacrifices, support networks, and thriving in a male dominated industry, offering honest insights and practical advice for juggling ambition, motherhood, and resilience. Join the conversation and share your experiences.

    Top Tips to grow your Estate Agency business - Ep: 2424

    Play Episode Listen Later Dec 21, 2025 8:08


    Grow your personal brand as an estate agent with insights from Jamie Lester, boss of House Estate Agents and former Apprentice star. He shares how Instagram and LinkedIn help you connect with vendors and developers, create engaging expert content, build confidence on camera, and use social interactions to stand out and win more instructions.

    Countrywide's £200m Lettings Gamble - Ep. 2423

    Play Episode Listen Later Dec 20, 2025 9:12


    Chris Watkin speaks with John Hards, former Countrywide Lettings Director, on how lettings grew into a £200m business. They explore acquisitions, private equity interest, consolidation, and what agents must consider to maximise value and future proof their businesses.

    UK Property Market Stats Show - Week 49 2025 - Ep.2422

    Play Episode Listen Later Dec 19, 2025 35:23


    UK Property Market Weekly Update - Week 49, 2025 I look at the UK property market in the ‘UK Property Market Stats Show“ for the week ending Sunday 14th December 2025 with the brilliant Adam Lawrence, the founder of Propenomix YouTube https://youtu.be/9vDevQx9wEY ✅ New Listings * 16.2k new properties came to market this week, down as expected from 19.4k last week. * 2025 weekly average: 34.1k. * 9 year week 49 average : 19.5k * Year-to-date (YTD): 1.669m new listings, 0.1% below than 2024 YTD (1.670m) and 7% above the 2017–19 average (1.559m) ✅ Price Reductions * 9.1k reductions this week, lower than last week's at 12.8k (Estate Agents seem to forget they can reduce houses prices after the first week in November!). 23.2k is the average weekly number of reductions for 2025. * 8.8% of resi homes for sale were reduced in November. Compared to Oct 12.8%, Sept 14.1%, August 11.1%, July 14.1% in July and 14% in June. * 2025 average still remains at 12.8%, versus the five-year long-term average of 10.74%. ✅ Sales Agreed * 17.2k homes sold subject to contract this week, down expectedly from 18.5k last week. * Week 49 average (for last 9 years) : 18.7k * 2025 weekly average : 25.3k. * YTD: 1.238m gross sales, which is 2.3% ahead of 2024 (1.211m) and 11.4% above the 2017–19 average (1.111m). * Some will note Gross Sales in Q4 were higher - this was the first time buyers were buying homes to beat the March 2025 stamp duty deadline ✅ Price Diff between Listings & Sales * Average Asking Price of listings last week £403k * Average asking price of Sales Agreed (SSTC) last week was £352k * A 14.6% difference (long term 9 year average is 16% to 17%). ✅ Sell-Through Rate * 13.5% of homes on agents' books went SSTC in November. Down from 15% in October, 14.1% in Sept, 14.5% in Aug, 15.4% in July, 15.3% in June, and 16.1% in May. * Pre-Covid average: 15.5%. ✅ Fall-Throughs * 4,783 fall-throughs last week (pipeline of 482k home Sold STC). * Weekly average for 2025: 6,100. * Fall-through rate: 25.8%, slightly up from 24.9% last week. * Long-term average: 24.2% (post-Truss chaos saw levels exceed 40%). ✅ Net Sales * 12.9k net sales this week, down expectedly from 13.7k last week. * Nine-year Week 49 average: 13.9k. * Weekly average for 2025: 19.2k. * YTD: 942k, which is 1.9% ahead of 2024 (924k) and 8.4% above 2017–19 (868k). ✅ Probability of Selling (% that Exchange vs withdrawal) * November Stats : 55.2% of homes that left agents' books exchanged & completed in November. (Note this figure will change throughout the month as more November stats come in). * October 53.3% / September: 53.1% / August :55.8% / July: 50.9% / June: 51.3% / May: 51.7% / April: 53.2%. ✅ Stock Levels * 678k homes on the market on the 1st of December, down from 742k on 1st of November. December '25 is identical to December '24. * 482k homes in sales pipeline on the 1st December, almost identical than 12 months ago. ✅ House Prices (£/sq.ft) * November 2025 agreed sales averaged £342.27 per sq.ft. 0.7% higher than 12 months ago and 12.6% than 5 years ago. The £/sqft at sale agreed matches the HM Land Registry Index with a 98% accuracy, 5 months in advance. That is why it is so important. November figures will follow in next weeks show. ✅ UK Rental Market Overview * Average Rent in November - £1,792 pcm - compared to £1,798 in Nov 2024 and £1,405 in Oct 2017. * Available Rental Properties in November '25 - 321k compared to 300k in November '24. * Notable increase of 22.8% more rental homes in Outer London than 12 months ago, yet a 3.7% decrease in Inner London - Not sure why ✅ Graphs https://we.tl/t-i2gNxxE5mz

    Self Employed Estate Agency Recruitment BS - Ep. 2421

    Play Episode Listen Later Dec 18, 2025 10:13


    Think self-employed estate agency is all glamour? Think again. Sharon Carter from East Anglia joins us, to reveal the realities behind recruitment hype. From generating your own business to handling pressure without a safety net, they tackle mindset, support, and accountability, giving a frank insight into what it really takes to succeed in today's UK property market.

    Capps and Icons - Ep. 2420

    Play Episode Listen Later Dec 17, 2025 17:19


    What does it really mean when agents say they've “capped” or hit “icon status”? In this episode, we chat with top UK estate agent Sam Cerrone to unpack these buzzwords and why they matter. Sam shares her journey from not knowing what “capping” meant to achieving it multiple times, revealing how it works within the eXp model and what it truly takes to build success in today's property market.

    Cheap fee Estate Agents - Ep: 2419

    Play Episode Listen Later Dec 16, 2025 10:42


    Are cheap fees killing your profits? We chat with estate agency commentator Simon King to expose the myth that lower fees win more instructions. With 83% of vendors not choosing the cheapest agent, Simon explains why value, confidence and clear communication matter far more. Learn how to charge your worth and attract better, more loyal clients.

    Estate Agents - Do you know your numbers? - Ep. 2418

    Play Episode Listen Later Dec 15, 2025 4:41


    Do you really understand your numbers? In this chat, Patsy Day from the Belvoir Network in Suffolk and Norfolk explains how knowing the financial side of your agency can transform your business. From calculating a profitable hourly rate to charging for extra services, she shares how small shifts in mindset and support from Belvoir's Elevate programme helped her boost efficiency, profitability, and focus on working on her business, not just in it.

    Jamie Lester: My Estate Agency Story - Ep: 2417

    Play Episode Listen Later Dec 14, 2025 43:40


    In this episode, we chat with Jamie Lester, who rose from a Saturday boy to running an award winning London agency. Jamie discusses the work ethic, risks, and resilience that shaped his career, from overseas sales and the credit crunch to The Apprentice. Now transforming the self-employed agent model, he reveals why understanding buyers beats chasing listings and shares strategies you can use in your own business.

    The future of letting agent and supplier relationships - Ep. 2416

    Play Episode Listen Later Dec 13, 2025 4:24


    The UK property market is changing fast, and so should the way letting agents work with suppliers. In this episode, Siân Hemming Metcalfe, Operations Director at Inventory Base, discusses why moving beyond the traditional “service provider” model can boost professionalism, cut risk, and improve outcomes. Discover how stronger partnerships, clear SLAs, and better collaboration can raise industry standards and future proof your business. Listen now and join the conversation.

    UK Property Market Stats Show - Week 48 2025 - Ep.2415

    Play Episode Listen Later Dec 12, 2025 74:22


    UK Property Market Weekly Update - Week 48, 2025 I look at the UK property market in the ‘UK Property Market Stats Show“ for the week ending Sunday 7th December 2025 with the brilliant Toby Martin from ‘We Are Unchained' YouTube https://youtu.be/yiu-A9bWAD4 ✅ New Listings * 19.4k new properties came to market this week, down as expected from 22.7k last week. * 2025 weekly average: 34.4k. * 9 year week 48 average : 22.8k * Year-to-date (YTD): 1.652m new listings, 0.2% higher than 2024 YTD (1.649m) and 7.7% above the 2017–19 average (1.534m) ✅ Price Reductions * 12.8k reductions this week, lower than last week's at 13.2k (Estate Agents seem to forget they can reduce houses prices after the first week in November!). 23.2k is the average weekly number of reductions for 2025. * 8.8% of resi homes for sale were reduced in November. Compared to Oct 12.8%, Sept 14.1%, August 11.1%, July 14.1% in July and 14% in June. * 2025 average still remains at 12.8%, versus the five-year long-term average of 10.74%. ✅ Sales Agreed * 18.5k homes sold subject to contract this week, down expectedly from 20.3k last week. * Week 48 average (for last 9 years) : 20.6k * 2025 weekly average : 25.4k. * YTD: 1.221m gross sales, which is 2.6% ahead of 2024 (1.190m) and 11.6% above the 2017–19 average (1.094m). * Some will note Gross Sales in Q4 were higher - this was the first time buyers were buying homes to beat the March 2025 stamp duty deadline ✅ Price Diff between Listings & Sales * Average Asking Price of listings last week £406k * Average asking price of Sales Agreed (SSTC) last week was £352k * A 15.3% difference (long term 9 year average is 16% to 17%). ✅ Sell-Through Rate * 13.5% of homes on agents' books went SSTC in November. Down from 15% in October, 14.1% in Sept, 14.5% in Aug, 15.4% in July, 15.3% in June, and 16.1% in May. * Pre-Covid average: 15.5%. ✅ Fall-Throughs * 4,783 fall-throughs last week (pipeline of 482k home Sold STC). * Weekly average for 2025: 6,100. * Fall-through rate: 25.8%, slightly up from 24.9% last week. * Long-term average: 24.2% (post-Truss chaos saw levels exceed 40%). ✅ Net Sales * 13.7k net sales this week, down expectedly from 15.2k last week. * Nine-year Week 48 average: 15.4k. * Weekly average for 2025: 19.3k. * YTD: 929k, which is 2.2% ahead of 2024 (909k) and 8.6% above 2017–19 (855k). ✅ Probability of Selling (% that Exchange vs withdrawal) * November Stats : 54.3% of homes that left agents' books exchanged & completed in November. (Note this figure will change throughout the month as more November stats come in). (65.3k exchanges & 55k withdrawals as at 8th Dec 2025) * October 53.3% / September: 53.1% / August :55.8% / July: 50.9% / June: 51.3% / May: 51.7% / April: 53.2%. ✅ Stock Levels * 678k homes on the market on the 1st of December, down from 742k on 1st of November. December '25 is identical to December '24. * 482k homes in sales pipeline on the 1st December, almost identical than 12 months ago. * ✅ House Prices (£/sq.ft) * November 2025 agreed sales averaged £342.27 per sq.ft. 0.7% higher than 12 months ago and 12.6% than 5 years ago. The £/sqft at sale agreed matches the HM Land Registry Index with a 98% accuracy, 5 months in advance. That is why it is so important. November figures will follow in next weeks show. ✅ UK Rental Market Overview * Average Rent in November - £1,791 pcm - compared to £1,785 in Nov 2024 and £1,557 in Oct 2017. * Available Rental Properties in November '25 - 321k compared to 300k in November '24. * Notable increase of 22.8% more rental homes in Outer London than 12 months ago, yet a 3.7% decrease in Inner London - Not sure why ✅ Graphs https://we.tl/t-KxpRzfwuvw

    My biggest regret was selling my Letting Agency - Ep. 2414

    Play Episode Listen Later Dec 11, 2025 10:49


    Ever wondered what happens after selling your agency? Sharon Carter from the East Midlands and East Anglia shares her regret over selling too soon, how personal tragedy influenced her decision, and the impact on her career. She discusses the emotional side of business ownership, rebuilding confidence, and finding purpose, offering insight for agents considering their next step.

    Sam Cerrone - My Estate Agency Story - Ep. 2413

    Play Episode Listen Later Dec 10, 2025 28:29


    In this episode of Estate Agent Stories, we chat with Sam Cerrone, who's spent 25 years in the UK property market. From corporate beginnings to thriving as a self employed agent, Sam shares her journey of resilience, growth, and self belief. She opens up about loss, rebuilding her career, and finding freedom on her own terms. A powerful story for anyone ready to back themselves and take the leap in estate agency.

    Working with my dad in Estate Agency - Ep. 2412

    Play Episode Listen Later Dec 9, 2025 12:39


    What's it like joining the family business when that business is one of South Yorkshire's best known estate agencies? Shanice Gandhi shares her journey from managing multimillion pound construction sites to working alongside her father, Sanjay Gandhi. She talks about setting boundaries, building her own identity within an established brand, and offers honest advice for anyone entering a family run business. Tune in for her insights on finding your voice and thriving in property with family.

    My Story - Patsy Day - Ep. 2411

    Play Episode Listen Later Dec 8, 2025 29:21


    Join Patsy Day, a letting and estate agent from the east of England with the Belvoir Franchise Network, as she shares her journey from a council estate in Huntingdon to owning two thriving offices. In this honest and inspiring episode, Patsy reflects on growth, delegation, setbacks, and putting people first in the property industry. A must for anyone aiming to build a successful career or business in property.

    14 Housing Ministers in 10 years - Ep. 2410

    Play Episode Listen Later Dec 7, 2025 5:22


    Fourteen housing ministers in ten years, what's really going on with the UK property market? Estate agency expert Simon King joins us to unpack how constant political churn affects agents, buyers and sellers. He explains why housing is the bellwether of the economy, touching on foreign investment, inflation and the surprising resilience of prices and wages. If you're an estate or letting agent wanting clarity on where the market's heading, this episode is for you.

    Renters Right Bill - Marketing advantage - Ep. 2409

    Play Episode Listen Later Dec 6, 2025 4:58


    The Renters' Rights Bill is coming, but instead of red tape, it could be your next big marketing advantage. Siân Hemming Metcalfe, Operations Director at Inventory Base, shares how embracing compliance can boost your agency's reputation and revenue. Discover how stronger standards, safety reporting, and supplier partnerships can open new opportunities and give you a competitive edge. Tune in to see how compliance could transform your lettings strategy.

    UK Property Market Stats Show - Week 47 2025 - Ep. 2408

    Play Episode Listen Later Dec 5, 2025 69:46


    UK Property Market Weekly Update - Week 47, 2025 I look at the UK property market in the ‘UK Property Market Stats Show “for the week ending Sunday 30th November 2025 with the awesome Steph Vass from TAUK YouTube https://youtu.be/kmrRZh1gFCs ✅ New Listings * 22.7k new properties came to market this week, down as expected from 24.7k last week. * 2025 weekly average: 34.7k. * 9 year week 47 average : 25k * Year-to-date (YTD): 1.633m new listings, 0.5% higher than 2024 YTD (1.624m) and 8.1% above the 2017–19 average (1.511m) ✅ Price Reductions * 13.2k reductions this week, lower than last week's at 13.4k (Estate Agents seem to forget they can reduce houses prices after the first week in November!). 23.2k is the average weekly number of reductions for 2025. * 8.8% of resi homes for sale were reduced in November. Compared to Oct 12.8%, Sept 14.1%, August 11.1%, July 14.1% in July and 14% in June. * 2025 average still remains at 12.8%, versus the five-year long-term average of 10.74%. ✅ Sales Agreed * 20.3k homes sold subject to contract this week, down expectedly from 20.9k last week. * Week 47 average (for last 9 years) :21.8k * 2025 weekly average : 26k. * YTD: 1.203m gross sales, which is 3% ahead of 2024 (1.167m) and 11.9% above the 2017–19 average (1.074m). * Some will note Gross Sales in Q4 were higher - this was the first time buyers were buying homes to beat the March 2025 stamp duty deadline ✅ Price Diff between Listings & Sales * Average Asking Price of listings last week £452k vs (£395 for the month before). This a massive jump and is down to a large number of Inner London home sin the £1.5m+ coming on the market. * Average asking price of Sales Agreed (SSTC) last week was £350k (in line with the average of 2025) - a 29.3% difference (long term 9 year average is 16% to 17%. ✅ Sell-Through Rate * 13.5% of homes on agents' books went SSTC in October. Down from 15% in October, 14.1% in Sept, 14.5% in Aug, 15.4% in July, 15.3% in June, and 16.1% in May. * Pre-Covid average: 15.5%. ✅ Fall-Throughs * 5,054 fall-throughs last week (pipeline of 510k home Sold STC). * Weekly average for 2025: 6,128. * Fall-through rate: 25%, slightly up from 24.7% last week. * Long-term average: 24.2% (post-Truss chaos saw levels exceed 40%). ✅ Net Sales * 15.2k net sales this week, down expectedly from 15.7k last week. * Nine-year Week 47 average: 16.2k. * Weekly average for 2025: 19.4k. * YTD: 914k, which is 2.6% ahead of 2024 (892k) and 9.1% above 2017–19 (840k). ✅ Probability of Selling (% that Exchange vs withdrawal) * November Stats : 53.3% of homes that left agents' books exchanged & completed in November. (Note this figure will change throughout the month as more November stats come in). (49.7k exchanges & 43.6k withdrawals as at 3rd Dec 2025) * October 53.3% / September: 53.1% / August :55.8% / July: 50.9% / June: 51.3% / May: 51.7% / April: 53.2%. ✅ Stock Levels * 678k homes on the market on the 1st of December, down from 742k on 1st of November. December '25 is identical to December '24. * 511k homes in sales pipeline on the 1st November, 2.2% higher than 12 months ago. (1st December figures to follow in next week's show). ✅ House Prices (£/sq.ft) * October 2025 agreed sales averaged £343.18 per sq.ft. 0.8% higher than 12 months ago and 13.8% than 5 years ago. The £/sqft at sale agreed matches the HM Land Registry Index with a 98% accuracy, 5 months in advance. That is why it is so important. November figures will follow in next weeks show.

    Is self-employed Estate Agency the future? - Ep. 2407

    Play Episode Listen Later Dec 4, 2025 12:30


    Is self-employed estate agency the future? Jamie Lester, London based founder of House, explains how this growing model is reshaping the UK property market. He shares the mindset, strategies, and opportunities helping agents take control of their careers and earnings. Learn why working for yourself can be more rewarding than a traditional branch, how to generate business confidently, and what support truly drives success. Tune in to see if this game changer is right for you.

    WiEA Training & Development - Ep. 2406

    Play Episode Listen Later Dec 3, 2025 7:41


    Are you a woman working in UK property and ready to elevate your career? In this episode, Clare Hughes from Women in Estate Agency shares how their Rightmove backed leadership training empowers women to build confidence, overcome imposter syndrome and lead with impact. Discover how to grow, connect and shape the future of women in property. Listen now and join the conversation.

    Mental resilience, mental health, menopause and more... - Ep. 2405

    Play Episode Listen Later Dec 2, 2025 10:42


    What does true mental resilience look like in the UK property market? We chats with East Anglian estate agent Sharon Carter about overcoming personal setbacks, menopause, and burnout, and rebuilding focus and strength. We discuss why mental resilience differs from mental health and share candid insights every agent should hear.

    Why I love being a Belvoir franchisee - Ep. 2404

    Play Episode Listen Later Dec 1, 2025 7:18


    Why do estate agents stay with Belvoir for over a decade? In this episode, Patsy Day, a franchisee from Suffolk and Norfolk, shares her 16 year journey with Belvoir. She explains how strong brand support, head office guidance, and a network of fellow owners helped her navigate challenges and grow. Patsy also discusses the TPFG merger and why it promises even greater opportunities for franchisees. Listen now for an honest, insider view.

    The Women in Estate Agency movement - Ep. 2403

    Play Episode Listen Later Nov 30, 2025 9:21


    Women are reshaping the property industry, and Shanice Gandhi, an estate and letting agent from South Yorkshire, shares her journey in the Women in Estate Agency movement. She explores building confidence, tackling imposter syndrome, and fostering a supportive community of 4,000 members. Shanice also discusses balancing work and family, the importance of reflection, and how mentorship, wellness, and practical advice are helping women thrive in a traditionally male dominated sector.

    Why are Landlords selling off their buy-to-let properties? - Ep. 2402

    Play Episode Listen Later Nov 29, 2025 8:00


    Are UK landlords really selling up, or is it just market noise? Richard Donnell, Research Director at Zoopla, unpacks the latest data on the private rental sector. We discuss why rental stock has barely grown, how smaller landlords are exiting while professionals expand, and why self managing landlords could be a key opportunity. Richard also explores the impact of the Renters' Rights Bill and future energy standards, revealing how agents can gain an edge as trusted advisors.

    Re-defining fair wear and tear in Lettings - Ep. 2400

    Play Episode Listen Later Nov 27, 2025 7:46


    Is it time to rethink what “fair wear and tear” means in today's rental market? Inventory Base's Operations Director, Siân Hemming Metcalfe, questions whether outdated definitions still reflect modern living. With more tenants working from home, she argues the current standards are no longer fair to landlords or tenants. Tune in as Siân explores why it's time to update this long standing lettings assumption and what it means for property professionals across the UK.

    WiEA Charter - Ep. 2399

    Play Episode Listen Later Nov 26, 2025 5:52


    Have you heard about the Women in Estate Agency Charter? Clare Hughes joins the conversation to share why it's a potential game changer for your agency. Discover how signing up shows your commitment to equality, helps attract and retain talented women, and gives access to exclusive training, events, and resources. Every penny supports women in the industry. Tune in to learn how inclusion can strengthen both your culture and your bottom line.

    Why you shouldn't use ChatGPT in your Lettings agency - Ep. 2398

    Play Episode Listen Later Nov 25, 2025 4:04


    AI tools like ChatGPT are everywhere, but should you really use them to draft tenancy agreements or legal documents? Lettings consultant Julie Ford explains why this could be a costly mistake. She reveals how AI often produces outdated clauses, incorrect legislation, and even fake case law. Julie shares why using trusted legal platforms like the NRLA is safer and how agents can avoid legal pitfalls in property management.

    The entitlement of 20 somethings in the workplace - Ep. 2397

    Play Episode Listen Later Nov 24, 2025 6:43


    We chat with Patsy Day, an experienced letting and estate agent from Suffolk and Norfolk with the Belfar network, about a key frustration in the property market: entitlement among young professionals. Patsy shares her thoughts on the value of hard work, patience, and learning through experience. She reflects on mentoring younger agents and why persistence and effort remain the real keys to success in property.

    The importance of being a part of the community as an Estate Agent - Ep. 2396

    Play Episode Listen Later Nov 23, 2025 5:36


    Being an estate agent is more than selling homes, it's about people. Shanice Gandhi from South Yorkshire reveals how genuine community involvement drives long term success. She explains why local content builds trust better than endless listings, the power of patience in marketing, and lessons learned from her father that shaped her business approach. Discover how connecting with your community can transform your brand and results.

    What does low house price growth mean for British home owners? - Ep. 2395

    Play Episode Listen Later Nov 22, 2025 10:59


    Estate agents need to understand low house price growth and what it means for homeowners. Richard Donnell, Research Director at Zoopla, explains how slowing prices affect client expectations, the importance of realistic pricing, and how agents can position themselves as trusted local experts. He also shares how to use data and social media to educate clients, attract serious sellers, and navigate today's market to improve sales and conversion rates.

    UK Property Market Stats Show - Week 45 2025 - Ep.2394

    Play Episode Listen Later Nov 21, 2025 59:10


    UK Property Market Weekly Update - Week 45, 2025 Myself and Simon Gates look at the UK property market for the week ending Sunday 16th November 2025. YouTube link https://youtu.be/6yYA8-WM0Mo ✅ New Listings * 26.1k new properties came to market this week, down as expected from 27.1k last week. * 2025 weekly average: 35.6k. * 9 year week 45 average : 27.6k * Year-to-date (YTD): 1.59m new listings, 1.1% higher than 2024 YTD (1.57m) and 8.2% above the 2017–19 average (1.46m) ✅ Price Reductions * 16.7k reductions this week, lower than last week's at 18.5k (Estate Agents seem to forget they can reduce houses prices after the first week in November!) * 12.8% of resi homes for sale were reduced in October. Compared to Sept 14.1%, August 11.1%, July 14.1% in July and 14% in June. * 2025 average still remains at 13.2%, versus the five-year long-term average of 10.74%. ✅ Sales Agreed * 22.9k homes sold subject to contract this week, up unexpectedly from 22.5k last week. * Week 45 average (for last 9 years) :22.9k * 2025 weekly average : 26k. * YTD: 1.162m gross sales, which is 3.8% ahead of 2024 (1.119m) and 12.3% above the 2017–19 average (1.034m). * Best week for Resi sales in Inner London since May 2025. 1,658 homes sold stc last week. To compare, 1,293 was the weekly average for Resi sales in October 2025 and the weekly average for the whole year has been 1,403 sale agreed per week ✅ Price Diff between Listings & Sales * Average Asking Price of listings last week £387k vs Average asking price of Sales Agreed (SSTC) - £363k - a 6.5% difference (long term 9 year average is 16% to 17%)… * The average listing price was £452k in Sept and £415k in October.. ie fewer expensive homes being listed. Is that because of the Budget ??? ✅ Sell-Through Rate * 15% of homes on agents' books went SSTC in October. Up from 14.1% in Sept, 14.5% in Aug, 15.4% in July, 15.3% in June, and 16.1% in May. * Pre-Covid average: 15.5%. ✅ Fall-Throughs * 5,802 fall-throughs last week (pipeline of 510k home Sold STC). * Weekly average for 2025: 6,173. * Fall-through rate: 25.4%, slightly down from 26.5% last week. * Long-term average: 24.2% (post-Truss chaos saw levels exceed 40%). ✅ Net Sales * 17.1k net sales this week, up unexpectedly from 16.6k last week. * Nine-year Week 45 average: 16.8k. * Weekly average for 2025: 19.7k. * YTD: 884k, which is 3.3% ahead of 2024 (856k) and 9.2% above 2017–19 (810k). ✅ Probability of Selling (% that Exchange vs withdrawal) * October Stats : 53.3% of homes that left agents' books exchanged & completed in October. (Note this figure will change throughout the month as more October stats come in). (93.6k exchanges & 82k withdrawals) * September: 53.1% / August :55.8% / July: 50.9% / June: 51.3% / May: 51.7% / April: 53.2%. ✅ Stock Levels * 742k homes on the market at the start of November, 2.4% higher than November 2024. (725k) * Notable increases include 9% more homes for sale in London than 12 months ago (9.96% in Inner London & 9.03% in Outer London) & 5.48% in the South East and 5.02% in the South West. The North has seen a drop in homes for sale. * 511k homes in sales pipeline on the 1st November, 2.2% higher than 12 months ago. ✅ House Prices (£/sq.ft) * October 2025 agreed sales averaged £343.18 per sq.ft. 0.8% higher than 12 months ago and 13.8% than 5 years ago. The £/sqft at sale agreed matches the HM Land Registry Index with a 98% accuracy, 5 months in advance. That is why it is so important. ✅ UK Rental Market Overview * Average Rent in October - £1,916 pcm - compared to £1,802 in Oct 2024 and £1,557 in Oct 2017. * Available Rental Properties in October '25 - 323k compared to 302k in October '24. * Notable increase of 23.8% more rental homes in Outer London than 12 months ago, yet a 4.8% decrease in Inner London - Not sure why

    Why should you run your estate agency like you're going to sell it? - Ep. 2393

    Play Episode Listen Later Nov 20, 2025 7:51


    Former estate and letting agent Anton Plackowski shares how running your agency as if you're about to sell it can transform performance and profitability. Discover how knowing your numbers, systemising processes, and thinking like a buyer can uncover hidden value and make your business more efficient and attractive to potential buyers. Tune in for practical tips to strengthen your agency today and prepare it for future success.

    Mid-term inspections in Lettings - Ep. 2392

    Play Episode Listen Later Nov 19, 2025 3:06


    Most letting agents see midterm inspections as dull admin, but what if they're a hidden goldmine? In this episode, Siân Hemming Metcalfe, Operations Director at Inventory Base, reveals how inspections can boost revenue, protect landlord profits, and prevent costly surprises. Learn why upcoming renters' rights changes make inspections vital and how to turn routine visits into valuable client conversations. Tune into transform your approach and uncover untapped profit potential.

    What should we be charging as UK Estate Agents? - Ep. 2391

    Play Episode Listen Later Nov 18, 2025 4:33


    What should UK estate agents really be charging? Northamptonshire agent Miranda Menzies joins us to discuss why setting the right fee is about confidence, not percentages. She shares insights on fair pricing, client satisfaction, and building a sustainable business. From market realities to personal comfort zones, this episode challenges the idea of a one size fits all fee. Listen and share your thoughts, do you agree with Miranda's approach?

    The opportunities of the Renters Rights Bill for Letting Agents - Ep. 2390

    Play Episode Listen Later Nov 17, 2025 5:30


    The new Renters' Rights Bill is transforming the UK property market, but is it a challenge or an opportunity for letting agents? Consultant Julie Ford reveals five ways agents can thrive, from helping landlords self manage to turning compliance into profit. Discover how to boost income, strengthen landlord tenant relationships, and stay ahead of the curve. Don't miss this essential discussion for every estate and letting agent.

    Why are there fewer women in self employed estate agency? - Ep. 2389

    Play Episode Listen Later Nov 16, 2025 11:39


    Why are only four in ten self employed estate agents women? In this episode, Sam Cerrone and Clare Hughes share honest stories about confidence, motherhood, and the myths around flexibility in self employment. From tackling imposter syndrome to gaining financial independence, they reveal how taking charge of their diaries transformed their lives, and what's next for women in the UK property market. Tune in and join the conversation.

    The future of cheap fee Estate Agency - Ep. 2388

    Play Episode Listen Later Nov 15, 2025 12:08


    Are estate agency fees at rock bottom? Richard Hayes, COO of Zoopla, shares how agents can regain control, boost profitability, and focus on value over volume. He discusses fee pressures, rising costs, and the importance of service and data. Discover how Zoopla supports agents with insights, tools, and masterclasses to help them adapt, improve margins, and strengthen their position in the evolving UK property market.

    UK Property Market Stats Show - Week 44 2025 - Ep. 2387

    Play Episode Listen Later Nov 14, 2025 58:25


    UK Property Market Weekly Update - Week 44, 2025 Myself and Bryan Mansell, boss man of Gazeal, look at the UK property market for the week ending Sunday 9th November 2025. YouTube link https://youtu.be/ijworHDmx-M ✅ New Listings * 27.1k new properties came to market this week, down as expected from 27.5k last week. * 2025 weekly average: 35.6k. * 9 year week 44 average : 28k * Year-to-date (YTD): 1.56m new listings, 1.4% higher than 2024 YTD (1.54m) and 8.9% above the 2017–19 average (1.43m) ✅ Price Reductions * 18.5k reductions this week, slightly higher than last week's at 18.3k. * Decrease in the number of homes on the market as 12.8% of resi homes for sale were reduced in October. Compared to Sept 14.1%, August 11.1%, July 14.1% in July and 14% in June. * 2025 average still remains at 13.2%, versus the five-year long-term average of 10.74%. ✅ Sales Agreed * 22.5k homes sold subject to contract this week, down as expected from 23.5k last week. * Week 44 average (for last 9 years) :22.7k * 2025 weekly average : 26k. * YTD: 1.137m gross sales, which is 3.9% ahead of 2024 (1.096m) and 12.5% above the 2017–19 average (1.012m). ✅ Price Diff between Listings & Sales * Average Asking Price of listings last week £400k vs Average asking price of Sales Agreed (SSTC) - £362k - a 10.6% difference (long term 9 year average is 16% to 17%)… * The average listing price has dropped from £452k in Sept to £415k in October.. ie fewer expensive homes being listed ✅ Sell-Through Rate * 15% of homes on agents' books went SSTC in September. Up from 14.1% in Sept, 14.5% in Aug, 15.4% in July, 15.3% in June, and 16.1% in May. * Pre-Covid average: 15.5%. ✅ Fall-Throughs * 5,975 fall-throughs last week (pipeline of 510k home Sold STC). * Weekly average for 2025: 6,182. * Fall-through rate: 26.5%, slightly up from 24.2% last week. * Long-term average: 24.2% (post-Truss chaos saw levels exceed 40%). ✅ Net Sales * 16.6k net sales this week, down (as expected) from 18.2k last week. * Nine-year Week 44 average: 16.9k. * Weekly average for 2025: 19.7k. * YTD: 867k, which is 3.4% ahead of 2024 (839k) and 9.4% above 2017–19 (793k). ✅ Probability of Selling (% that Exchange vs withdrawal) * Initial October Stats : 53.5% of homes that left agents' books exchanged & completed in October. (Note this figure will change throughout the month as more October comes in) * September: 53.1% / August :55.8% / July: 50.9% / June: 51.3% / May: 51.7% / April: 53.2%. ✅ Stock Levels * 742k homes on the market at the start of November, 2.4%% higher than November 2024. (725k) * Notable increases include 9% more homes for sale in London than 12 months ago (9.96% in Inner London & 9.03% in Outer London) & 5.48% in the South East and 5.02% in the South West. The North has seen a drop in homes for sale. * 511k homes in sales pipeline on the 1st November, 2.2% higher than 12 months ago. ✅ House Prices (£/sq.ft) * October 2025 agreed sales averaged £343.18 per sq.ft. 0.8% higher than 12 months ago and 13.8% than 5 years ago. The £/sqft at sale agreed matches the HM Land Registry Index with a 98% accuracy, 5 months in advance. That is why it is so important. ✅ UK Rental Market Overview * Average Rent in October - £1,916 pcm - compared to £1,802 in Oct 2024 and £1,557 in Oct 2017. * Available Rental Properties in October '25 - 323k compared to 302k in October '24. * Notable increase of 23.8% more rental home sin Outer London than 12 months ago, yet a 4.8% decrease in Inner London - Not sure why

    Should we tax UK properties more? - Ep. 2386

    Play Episode Listen Later Nov 13, 2025 7:09


    The UK property market is worth £10 trillion—should taxes rise? In this episode, Richard Donnell, Research Director at Zoopla, explains how stamp duty drives government revenue, who actually pays it, and its effect on transactions, especially in London and the South East. We also discuss why wealth taxes have failed elsewhere, the impact on housing liquidity, and why downsizing isn't always the answer for older homeowners. A must-listen for anyone navigating UK property.

    Why are Estate Agents so sh!t at negotiating offers? - Ep. 2385

    Play Episode Listen Later Nov 12, 2025 8:25


    Why do so many estate agents leave money on the table? We chat with Anton Plackowski, a former agent turned property investor, about why negotiation skills often fall short and how to fix them. Anton reveals how smarter training, simple tools, and better systems can boost sale prices and client returns. Tune in to learn how your agency can start negotiating like a pro and winning more business.

    How will Awaab's Law affect the private rental sector? - Ep. 2384

    Play Episode Listen Later Nov 11, 2025 3:43


    Awaab's Law is set to shake up the private rental sector. Siân Hemming Metcalfe, Operations Director at Inventory Base, explains what estate and letting agents need to know before the new rules take effect. We explore the 24 hour hazard compliance rule, damp and mould management, contractor shortages, and why “just open a window” won't cut it anymore. Could Awaab's Law leave the PRS short handed? Tune in to find out.

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