Letting & Estate Agent Podcast

Why Estate Agents Are Getting Marketing All Wrong (And How to Fix It!) In this episode, Russell Quirk, one of the most outspoken figures in UK estate agency, explains why estate agents struggle with marketing and how to turn it around. It's not just about putting properties on Rightmove; it's about promoting your brand effectively to sellers and landlords. Russell discusses how many estate agents are missing the mark by focusing on short term tactics rather than building a solid, long lasting brand. He highlights how top firms like Savills and Foxtons have mastered the art of branding, making it easier to secure listings simply because of the reputation they've built. But, it's not all quick wins. Building a strong brand takes time, effort, and investment; something many agents overlook. Russell also touches on the importance of showcasing your local market knowledge, with 36% of homeowners choosing their estate agent based on expertise, not fees. If you're an estate agent looking to get ahead, this episode offers invaluable insights into how you can build your brand, stand out from the competition, and ultimately win more business. Listen now and share your thoughts in the comments!

Why Every Estate Agent Should Get Involved with Agents Together. If you're an estate agent or letting agent, there's one initiative that could completely transform your career: Agents Together. In this episode, Toby Martin shares his powerful story of how mentorship changed his life. Initially struggling at a crossroads in his career, Toby turned to Agents Together for support as a mentee, finding direction and invaluable advice that gave him the confidence to move forward. What's even more remarkable? It didn't cost him a penny. Now, Toby is paying it forward by becoming a mentor, offering the same guidance to someone else in need. The experience not only helped his mentee thrive but also brought Toby a sense of fulfillment and growth. Whether you're looking for support or you're ready to give back, Agents Together offers a unique opportunity to make a real impact in the property industry. Listen to this episode, and find out how you can get involved. Share your thoughts in the comments, could mentorship be the next step in your career?

Unlock Your Estate Agency's Potential with Christopher Watkin! If you're an estate agent looking to take your business to the next level, you need to hear what Adam Mackay from Mackay Property has to say about Chris Watkin. Since 2014, Adam has been working with Chris, and the results speak for themselves. Chris isn't just a supplier of services, he's a mentor, a friend, and someone who truly cares about your success. In this episode, Adam shares how Chris's expert advice, practical strategies, and relentless support have helped him grow his business and improve his career. With Chris's help, estate agents can benefit from proven techniques that make a real difference in an increasingly competitive market. Whether you need fresh insights, accountability, or just a push to take things to the next level, Chris is the one to help. Listen now if you're serious about growing your estate agency, don't miss out on this opportunity to learn from one of the best.

UK PROPERTY MARKET WEEKLY UPDATE Welcome to the 18th UK Property Market Stats Show of 2025, your go to weekly TV show on the UK Property Market on YouTube This week, I'm joined by Simon Gates, as we delve into the key property market headlines for 18th week of 2025 ending on the 11th May 2025. The YouTube Show https://youtu.be/-tl_5WEIyLQ ✴️ UK Property Market Highlights this week ✅ Listings (New Properties on the Market) 34.9k new listings this week (last week 42.6k) Last week was a Bank Holiday week - meaning many numbers are lower than normal) YTD 5% higher than Week 18 of 2024 YTD and 10% higher YTD compared to 2017/18/19. ✅ Price Reductions (% of Resi Stock) 22.9k Price Reductions this week - Monthly Run Rate in reductions - 1 in 7.5 of Resi Sales stock per month is being reduced (which represents 13.4%). For comparison, 12.1% average in 2024, though the long-term 5-year average is 10.6%. ✅ Total Gross Sales (Agreed Sales) 23.4k UK homes sold STC this week (last week 28.3k) YTD - The number of Sold STC Resi homes are 8% higher compared to 2024  (469k Sales agreed YTD 2025 vs 433k YTD 2024) and 17% higher than 2017/18/19 YTD levels (399k). ✅ Sell-Through Rate (Monthly in Arrears) April's sale run rate of 15.36% of Resi stock sold stc (ie 15.36% of Estate Agents properties on the market went sale agreed). March's was 16.3%. 2024 monthly average: 15.3%. Long-term 8-year average: 17.9%. ✅ Sale Fall-Throughs 5,415 Sale fall-thrus last week from Resi Sale Sales Pipeline of 453k UK homes sale agreed (sold stc). Another method is that week's sale fall thrus as a % of gross sales that week. This week, that is 23.2% (last week 23.6%). Just below the 7-year average of 24.2%, and well below the 40%+ levels post-Truss Budget (Autumn 2022). In April, as a whole, 5.51% of sales in the UK agents pipelines fell thru. For comparison, 2024 average: 5.36%. ✅ Net Sales (Gross sales for the week less Sale Fall Thrus for the week) 18k net sales this week (21.9k last week), compared 2025 weekly average of 20k. 2025 YTD is 6% higher than compared to 2024 YTD and 11.5% higher than YTD 2017/18/19. Local Focus this week Salisbury Graphs Available for use in free valuations / internally. Please dont publish these on social media without my OK. Reason - my fee paying clients use them - so its not fair on them https://we.tl/t-PLMrlkC4zE

How Much of Your Estate Agency Could You Outsource? In this episode, Iain White discusses how outsourcing could revolutionise your estate agency business. Could it be the key to reducing overheads and increasing efficiency? Iain explores the growing trend of outsourcing in the property market and shares his thoughts on how it can transform your operations. He discusses the tasks that can be outsourced, from inbound telephone calls to sales progression, and how partnering with experts can improve service quality. He also looks at how outsourcing can reduce headcount while increasing skill levels and profitability. Iain believes that outsourcing doesn't mean losing control but rather gaining flexibility, particularly when it comes to managing your pipeline, viewings and even marketing. He shares examples of agencies who have embraced outsourcing and are seeing faster sale times and improved client satisfaction. If you're looking for ways to streamline your business and reduce costs, this episode is for you. Listen now, and share your thoughts in the comments. Don't forget to pass it on to your colleagues in the industry.

Can PropTech Solve the UK Property Market's Conveyancing Woes? The UK property market is grappling with frustrating delays in the conveyancing process, causing headaches for estate agents and clients alike. But could PropTech provide the solution? In this episode, we chat with Sally Holdway, LawTech strategist and co founder of The Homeowners Passport, about how technology is revolutionising the way we handle conveyancing. Sally dives into how PropTech can help solicitors tackle common issues more efficiently. With digital tools, solicitors can address preemptive enquiries, streamline paperwork, and speed up processes like title deed reviews, all before they would have been raised in the past. These innovations help make the transaction process quicker, smoother, and more reliable, benefiting both estate agents and their clients. If you're keen to accelerate your sales and improve your clients' experience, this episode offers valuable insights on how technology is transforming the conveyancing process in the UK property market. Listen now, and share your thoughts on how PropTech is impacting your business!

Why Personal Branding is a Game Changer for Estate Agents: Insights from Marketing Expert Reena Patel. In today's competitive UK property market, estate agents and letting agents need more than just a strong property portfolio to stand out. The key to success? Personal branding. In this episode, marketing expert Reena Patel shares why personal branding is so important for property professionals looking to make a real impact. With over 20 years of experience, Reena explains how your reputation, expertise, and even a touch of vulnerability can help you build trust and differentiate yourself in a crowded market. It's not just about visibility, Reena also talks about overcoming the fear of online criticism, handling trolls professionally, and why letting a bit of your human side shine can help strengthen connections with clients. If you're ready to take your personal brand to the next level and create stronger relationships in the property world, this episode is a must listen. Tune in now and share your thoughts on personal branding in the comments!

What Is Propertymark Trust and Why Should Estate Agents Pay Attention? In this episode, Toby Martin from Propertymark sheds light on the vital role of Propertymark Trust, a key resource for estate agents across the UK. If you're in the property market, this is one support system you don't want to miss! Propertymark Trust, the charitable arm of Propertymark, provides essential assistance when estate agents and their families face hardship. From financial help to supporting professional development, the Trust is here to back you up.

Is Purplebricks Running Out of Road? Here's What Estate Agents Need to Know! In this episode, Russell Quirk, one of the most outspoken figures in UK estate agency, offers his unfiltered take on the future of Purplebricks. After years of struggling with an unconventional business model, can the company turn things around under its new interim CEO, Stuart Bartlett, who comes from the motor trade but has no property experience? Russell dives into the challenges of running an estate agency based on “cheap” fees and why that model has yet to prove profitable for Purplebricks. He also contrasts this with Yopa's more traditional approach, charging higher fees for a more sustainable business. He explores the untapped potential Purplebricks has with its brand, data, and market share, and why it could still find success if it pivots to a more traditional, fee based model. This episode also highlights the importance of using customer data effectively, a strategy that's helping other agencies like Foxtons thrive, even when others are struggling. Estate agents, especially those navigating the shifting UK property market, should watch this insightful discussion. Let us know your thoughts, do you think Purplebricks can turn it around?

Why Do So Many Estate Agents Become PropTech Gurus? Ian Preston Explains. In the fast moving UK property market, it's becoming increasingly common to see successful estate agents venture into the world of PropTech or even take on the role of a sales guru. But why are so many making the leap? In this episode, I sit down with Ian Preston to dive into the reasons behind this shift and the opportunities it brings. Ian explains how years of frustration with traditional tools led him to co-found his own PropTech company, Greenhouse OS, which focuses on using AI and automation to transform estate agency operations. He shares his passion for AI and why he believes it will be a defining force in the industry in the next few years. But it's not all about technology. Ian also talks about the personal fulfilment that comes from creating something new and challenging, especially after years of running an estate agency. If you're wondering whether the future of estate agency lies in tech innovation or personal expertise, this conversation will give you plenty to think about. Listen now and let us know your thoughts in the comments.

UK PROPERTY MARKET WEEKLY UPDATE Welcome to the 17th UK Property Market Stats Show of 2025, your go to weekly TV show on the UK Property Market on YouTube This week, I'm joined by Toby Phillips from TPFG & Bossman of Martin & Co, CJ Hole , Parkers , Country Properties , Mullucks and Ellis and Co brands, as we delve into the key property market headlines for 17th week of 2025 ending on the 4th May 2025. The YouTube Show. https://youtu.be/1YWlyJI257A ✴️ UK Property Market Highlights this week . ✅ Listings (New Properties on the Market) 42.6k new listings this week (last week 32.5k) YTD 6% higher than Week 17 of 2024 YTD and 9% higher YTD compared to 2017/18/19. ✅ Price Reductions (% of Resi Stock) 27.2k Price Reductions this week - Monthly Run Rate in reductions - 1 in 7.5 of Resi Sales stock per month is being reduced (which represents 13.4%). For comparison, 12.1% average in 2024, though the long-term 5-year average is 10.6%. ✅ Total Gross Sales (Agreed Sales) 28.3k UK homes sold STC this week, the highest its been for 145 weeks (late May 2022) YTD - The number of Sold STC Resi homes are 10% higher compared to 2024  (445k Sales agreed YTD 2025 vs 405k YTD 2024) and 19% higher than 2017/18/19 YTD levels (375k). ✅ Sell-Through Rate (Monthly in Arrears) April's sale run rate of 15.36% of Resi stock sold stc (ie 15.36% of Estate Agents properties on the market went sale agreed). March's was 16.3%. 2024 monthly average: 15.3%. Long-term 8-year average: 17.9%. ✅ Sale Fall-Throughs 6,449 Sale fall-thrus last week from Resi Sale Sales Pipeline of 453k UK homes sale agreed (sold stc). Another method is that week's sale fall thrus as a % of gross sales that week. This week, that is 22.7% (last week 23.6%). Just above the 7-year average of 24.2%, yet well below the 40%+ levels post-Truss Budget (Autumn 2022). In April, as a whole, 5.51% of sales in the UK agents pipelines fell thru. For comparison, 2024 average: 5.36%. ✅ Net Sales (Gross sales for the week less Sale Fall Thrus for the week) 21.9k net sales this week (17.4k last week), compared 2025 weekly average of 20k. 2025 YTD is 7% higher than compared to 2024 YTD and 13% higher than YTD 2017/18/19. Local Focus this week Brighton & Hove Graphs Available for use in free valuations / internally. Please dont publish these on social media without my OK. Reason - my fee paying clients use them - so its not fair on them https://we.tl/t-cNpbatI0Eh

Is Self Employed Estate Agency the Future? A Must Listen for UK Property Professionals! The property market in the UK is evolving, and self employed estate agency is at the heart of this change. Is it the future? In this episode, Iain and Myles White offer their expert insights into the rise of self employment in the estate agency world, and why it is something you cannot afford to ignore. Iain, a leading coach for estate agents across the UK, and Myles, a recruitment expert, discuss whether self employed models are here to stay or just a passing trend. They touch on the qualities that make a successful self employed agent, why some traditional agencies are now embracing this model, and how candidates are viewing the shift. You will hear about the growing demand for flexibility, the changing desires of the workforce, and the strategies High Street agents are considering to stay ahead. There is also plenty of talk on what support self employed agents need to thrive, from commission structures to marketing and CRM systems. This episode is a must listen for any estate agent or agency owner looking to understand the future of the industry. Do not miss out, listen now and leave your thoughts in the comments. Feel free to share with your colleagues too!

Why Estate Agents Should Embrace Video and How to Get Started... Are you an estate agent who shies away from the camera? You're not alone, but what if stepping in front of it could help you stand out and grow your business? In this episode, Toby Martin, a well known figure in the property industry, shares his personal journey of embracing video marketing and why it's one of the best decisions he's ever made. Toby reveals how even in a competitive market, putting yourself on camera can create incredible opportunities, even if you're worried about how you come across. He explains how to get started, tackle the common nerves, and make video a powerful tool for connecting with clients in a way no one else is doing. This is your chance to learn how you can use video to raise your profile, engage potential clients, and stand out in the property market. Whether you're new to video or have been hesitant to dive in, Toby's insights will help you overcome those hurdles and start creating content that gets results. Listen now and discover how you can unlock the power of video for your estate agency.

3 Crucial Tips for Letting Agents to Navigate 2025 Regulations. The property market is evolving, and as we head into 2025, staying compliant with new regulations is no longer optional. In this episode, Des Taylor—Bossman of Landlord Licensing and Defence—breaks down the top three things every letting agent needs to know to avoid costly mistakes and keep their business protected. First up, Des stresses the importance of compliance. From ensuring tenancies are set up correctly to handling deposits and notices properly, even the smallest mistake can lead to big trouble if the council comes knocking. Letting agents often think they're doing everything right, but small oversights, like double checking tenancy agreements or managing rent collection, can cause serious issues down the line. Next, Des highlights the risks of offering anything less than fully managed services. Offering tenant find or rent collection can expose you to legal liabilities that can easily be avoided by sticking to a fully managed approach. Finally, Des warns about the importance of dealing with non compliant landlords. If a landlord is resistant to regulations, whether it's fire risk assessments or securing deposits, it's crucial to sever ties immediately. You don't want to be caught in the crossfire of their negligence.

My Estate Agent Story - John Newhouse. In this interview, John Newhouse shares his journey in the estate agency business, offering insight into the challenges and decisions that shaped his success. John, who runs Roseberry Newhouse in Teesside, reflects on the evolution of the real estate market, particularly the shift away from traditional high street offices to more modern and cost effective hubs. This change was largely driven by financial factors, especially as the market shifted in recent years. While initially uncertain about leaving the high street, John found that embracing new strategies, such as leveraging social media, led to better outcomes. The transition ultimately resulted in maintaining a strong market presence despite not having multiple high street offices. Throughout the conversation, John highlights the importance of strong leadership and the role of trust within his team. His long standing staff retention speaks to his leadership approach, which involves guiding by example and ensuring employees feel ownership of the business. This sense of ownership has been key in navigating tough times, including dealing with redundancies, which he handled personally to ensure respect and transparency. John also reflects on the industry's reputation and his agency's commitment to providing honest, transparent service to clients, differentiating themselves from competitors. This approach, combined with their strategic use of social media, has helped Roseberry Newhouse maintain its strong position in the market. The conversation culminates with John Newhouse and his significant achievement: Best Estate & Letting Agent in the UK for 2024, at the Best Estate Agent Guide. This recognition is a testament to the agency's dedication to service and innovation in the ever evolving property industry.

Welcome to the 16th UK Property Market Stats Show of 2025, your go to weekly TV show on the UK Property Market on YouTube This week, I'm joined by Bryan Mansell as we delve into the key property market headlines for 16th week of 2025 ending on the 20th April 2025. It must be stressed that this was an Easter week, so many of the metrics are lower than normal (see the graphs to see this is a normal occurrence) The YouTube Show https://youtu.be/IZ19bMhoWEo ✴️ UK Property Market Highlights this week . ✅ Listings (New Properties on the Market) 32.5k new listings this week (last week 37.5k) YTD 6% higher than Week 16 of 2024 YTD and 9% higher YTD compared to 2017/18/19. ✅ Price Reductions (% of Resi Stock) 22.1k Price Reductions this week - Monthly Run Rate in reductions - 1 in 7.5 of Resi Sales stock per month is being reduced (which represents 13.4%). For comparison, 12.1% average in 2024, though the long-term 5-year average is 10.6%. ✅ Total Gross Sales (Agreed Sales) 22.8k UK homes sold STC this week, down slightly as expected because of Easter Weekend YTD - The number of Sold STC Resi homes are 11% higher compared to 2024  (417k Sales agreed YTD 2025 vs 377k YTD 2024) and 19% higher than 2017/18/19 YTD levels (351k). ✅ Sell-Through Rate (Monthly in Arrears) March's sale run rate of 16.3% of Resi stock sold stc (ie 16.3% of Estate Agents properties on the market went sale agreed). April's stats will shown next week. 2024 monthly average: 15.3%. Long-term 8-year average: 17.9%. ✅ Sale Fall-Throughs 5,377 Sale fall-thrus last week from Resi Sale Sales Pipeline of 467,414 homes sale agreed (sold stc). Another method is that week's sale fall thrus as a % of gross sales that week. This week, that is 23.6% (last week 22.5%). Just above the 7-year average of 24.2%, yet well below the 40%+ levels post-Truss Budget (Autumn 2022). In March, as a whole, 5.75% of sales in the UK agents pipelines fell thru. For comparison, 2024 average: 5.36%. Again, April's figure for this stat will announced next week ✅ Net Sales (Gross sales for the week less Sale Fall Thrus for the week) 17.4k net sales this week (19k last week), compared 2025 weekly average of 19.9k. (remember its Easter) 2025 YTD is 8% higher than compared to 2024 YTD and 13% higher than YTD 2017/18/19. Local Focus this week Newport (Wales) Graphs available for use in free valuations / internally. Please dont publish these on social media without my OK. Reason - my fee paying clients use them - so its not fair on them https://we.tl/t-n6sRLhGF3Q

Why Proptech Suppliers Should Join the ICG? Boost Your Business Today! If you're aiming to make an impact in the UK property market, this episode is for you. Iain White, the leader of the ICG, shares why joining this exclusive group can help you elevate your business and connect with the right people. In this episode, Iain reveals what the ICG is all about. The ICG is a network of top tier suppliers in the property sector, chosen for their high standards and ability to deliver real value. It's not just about technology, it's about innovation and collaboration to make sure estate agents get the tools and services they truly need. Being part of the ICG means you're surrounded by like minded businesses, giving you the chance to share leads, ideas and strategies. This collaborative environment creates better outcomes for estate agents, helping them deliver smoother experiences for buyers and sellers. If you want to grow your network and be part of something truly impactful, this episode is for you. Listen now and let us know your thoughts in the comments below.

How the Decent Home Standards Could Affect Your Letting Agency. The property market is shifting, and as a letting agent, it's crucial to stay ahead of the curve. In this episode, we're exploring how the Decent Home Standard and HHSRS (Housing Health and Safety Rating System) could directly impact your business and your responsibilities as a property manager. These regulations aren't just a box to tick, they're becoming more integral to ensuring tenant safety and property compliance. While the Decent Home Standard has been a fixture in social housing, it's now making its way into the private rental sector. And if you're not already familiar with HHSRS, this could be a big wake-up call. Many agents, even those actively working in the field, are still unaware of the 29 hazards that could put your properties and your reputation on the line. As local authorities are ramping up enforcement, Improvement Notices and Prohibition Orders could become a real risk if issues aren't addressed early enough. If you've been lucky enough to fly under the radar so far, don't rest easy. This legislation is only getting stricter, and the Renters' Rights Bill is pushing for even more scrutiny. Getting educated and staying compliant isn't just about avoiding fines; it's about protecting your tenants and your agency's long-term success. Tune in to this episode to get the insights you need to stay ahead of the changes. Don't forget to comment and share your thoughts below. Let's get a conversation going!

Why Being an Estate Agency Boss Can Feel So Lonely, And How to Overcome It! Running your own estate agency is often seen as a successful career move, but it comes with its own set of unique challenges. In this episode, John Newhouse, founder of Roseberry Newhouse in Teesside and winner of Best Estate & Letting Agent in the UK for 2024, opens up about the loneliness that often comes with being the boss. From the weight of decision making to the pressures of cash flow, John explains how difficult it can be to share your struggles when you're responsible for your staff and business. John also touches on the power of mentorship and joining professional networks like The Guild, which have been instrumental in helping him tackle the ups and downs of agency life. Despite the rapid changes in the property market and the increasing role of technology, finding a supportive community can make all the difference in feeling less isolated. Running an agency isn't easy, and it's normal to feel overwhelmed sometimes. Listen to this episode for an honest and insightful conversation about the real life challenges faced by estate agency bosses.

Unlock the Power of Old-Skool Estate Agency: Why Estate Agents Need to Get Back to Basics! In a world dominated by property portals like Rightmove, estate agents often forget how to create their own market. But what if you could stand out and drive your own success? In this episode, Steph Walker and I dive into the benefits of going back to old-skool estate agency practices – and why it could be the key to thriving in today's competitive property market. What we cover in this episode: - The Power of Personal Agency: How the personal estate agency model can help you thrive even in a quiet market. - Why Proactivity is the Key to Success: Forget waiting for leads – go out and create your own opportunities. - Social Media Marketing Tips: Why posting your listings on Instagram (before Rightmove) could be your secret weapon. - Reviving Property Swaps: The underrated, old-skool method that could bring you more deals. - Create Your Own Market: Stop relying solely on portals and start building your own buyer and seller base. Don't just rely on Rightmove or Zoopla – get back to basics, create your own buzz, and lead your market! Listen to the full episode to find out how to supercharge your estate agency business today.

Why Are Estate Agents So Bad at Marketing? Estate agents, let's be honest, marketing isn't always our strong suit. But why is that? In this episode, I'm joined by marketing expert and fractional lettings director, Toby Martin, who uncovers the reasons why estate agents often miss the mark with their marketing and how you can start standing out. Toby explains how estate agent marketing can often feel like a missed opportunity, using a clever speed dating analogy to show how we should be impressing clients in a matter of moments. He also dives into how using the same tired content, like listing posts and generic reviews, can make your business blend in with everyone else. But it's not all doom and gloom! Toby shares actionable tips on how to create memorable marketing strategies that actually connect with clients. From using personalised videos to offering unique insights, it's about adding value before your clients even pick up the phone. Want to make a real impact in your market? Listen now!

UK PROPERTY MARKET WEEKLY UPDATE Welcome to the 15th UK Property Market Stats Show of 2025, your go to weekly TV show on the UK Property Market on YouTube This week, I'm joined by Kristian Stott as we delve into the key property market headlines for 15th week of 2025 ending on the 20th April 2025. The YouTube Show https://youtu.be/hlZhT28qqec ✴️ UK Property Market Highlights this week . ✅ Listings (New Properties on the Market) 37.5k new listings this week (last week 41.1k) That's 8% higher than Week 15 of 2024 YTD and 9% higher YTD compared to 2017/18/19. ✅ Price Reductions (% of Resi Stock) 21.2k Price Reductions this week - Monthly Run Rate in reductions - 1 in 7.5 of Resi Sales stock per month is being reduced (which represents 13.4%). For comparison, 12.1% average in 2024, though the long-term 5-year average is 10.6%. ✅ Total Gross Sales (Agreed Sales) 24.5k UK homes sold STC this week, down slightly because of Easter Weekend YTD - The number of Sold STC Resi homes are 13% higher compared to 2024  (394k YTD 2025 vs 350k YTD 2024) and 20% higher than 2017/18/19 YTD levels (328k). ✅ Sell-Through Rate (Monthly in Arrears) March's sale run rate of 16.3% of Resi stock sold stc (ie 16.3% of Estate Agents properties on the market went sale agreed). 2024 monthly average: 15.3%. Long-term 8-year average: 17.9%. ✅ Sale Fall-Throughs 5,515 Sale fall-thrus last week from Resi Sale Sales Pipeline of 467,414 homes sale agreed (sold stc). Another method is that week's sale fall thrus as a % of gross sales that week. This week, that is 23% (last week 23.7%). Just above the 7-year average of 24.2%, yet well below the 40%+ levels post-Truss Budget (Autumn 2022). Last month, as a whole, 5.75% of sales in the UK agents pipelines fell thru. For comparison, 2024 average: 5.36%. ✅ Net Sales (Gross sales for the week less Sale Fall Thrus for the week) 19k net sales this week (21k last week), compared 2025 weekly average of 20.1k. (remember its Easter) 2025 YTD is 10% higher than compared to 2024 YTD and 14% higher than YTD 2017/18/19. ✅ Residential Sales Stock on the Market 705k properties on the market on the 1st April 2025 (monthly stat taken on the first day of the month). Historical comparison for 1st march : * 2024: 654k * 2023: 585k * 2022: 421k * 2021: 542k * 2020: 584k * 2019: 647k * 2018: 598k * 2017: 557k ✅ Residential Sales Sold STC Pipeline 467k sales agreed in Estate Agents Sales Pipeline (ie sold stc but not yet completed) as at the 1st April 2025 (monthly figure) Historical comparison for 1st March : * 2024: 404k * 2023: 371k * 2022: 487k * 2021: 474k * 2020: 335k * 2019: 337k * 2018: 314k * 2017: 306k ✅ UK House Prices (£/sq.ft) As always, the £/sq.ft metric predicts Land Registry figures 5 months in advance with 92% accuracy (the orange line of the graph). March's final figure: £343/sq.ft. * December '24 : £335/sq.ft * March '24 : £337/sq.ft * March '23: £333/sq.ft * March '19: £270/sq.ft This means UK house prices achieved on the sales agreed in March 25 were 2.36% higher than Dec 24, and 1.63% higher than a year ago (March 24). Local Focus this week - Norwich

Is Selective Licensing a Headache for Letting Agents? Here's What You Need to Know! Selective licensing is becoming a bigger issue for letting agents in 2025, and it's something you can't afford to ignore. In this episode, I'm joined by Des Taylor, the bossman of Landlord Licensing and Defence, to break down what's changing and how it impacts your business. With the recent changes to regulations, councils now have more freedom to apply selective licensing. This means more areas could be affected, and letting agents might not even realise the full implications until it's too late. Des shares insights on the most common mistakes letting agents make when agreeing to licensing conditions and what could go wrong if they're not careful. It's essential that you understand how these new rules can impact your properties and your responsibilities as an agent. If selective licensing comes to your area, Des advises on how you can make your voice heard during consultations and the steps you need to take to protect your business. This isn't just a legal matter—it could have serious financial and operational consequences. Don't miss out on this important conversation. Listen now, leave your thoughts, and share your experiences with us!

Outsourcing Your Legal Responsibilities as a Letting Agent: Is It Time to Delegate? In today's ever-evolving property market, staying on top of legal responsibilities can be overwhelming, especially with new legislation like the Rental Rights Bill looming. In this episode, Des Taylor, expert at Landlord Licensing and Defence, explains why outsourcing certain legal tasks could be a game-changer for letting agents looking to streamline their operations and avoid costly mistakes. What You'll Learn in This Episode:

Why 80% of Self-Employed Estate Agents Are Leaving Money on the Table | Unlock the Secret to Success. In today's episode, we dive into a bold and eye-opening topic: Why 80% of self-employed estate agents are failing to hit their potential. But don't worry – we're here to uncover the truth and show you how to break the cycle. Joining me is the brilliant Steph Walker, co-founder of The Agency UK, who's here to share her insights on why only a small percentage of agents are actually thriving in this model, and what the rest can do to step up their game. Key Points Covered: - The 80/20 Rule in Estate Agency: Why just 20% of self-employed agents are making 80% of the sales. - The Secret to Consistent Success: Why focusing on business-building activities (not Canva designs!) will set you apart. - Hyperlocal Focus: Why choosing your niche and location wisely is the key to long-term success. - Accountability: How taking responsibility for your success is crucial in a self-employed model. - Market Conditions: Why now could be the perfect time to thrive as a personal agent in tough market conditions. Ready to take your self-employed estate agency to the next level? Listen to this episode now to learn actionable tips and strategies that can help you break away from the pack. Don't forget to comment below and share your thoughts!

In this video, Jayne Twiddle, former National Operations Director at Hunters, and now a mentor for self-employed estate agents (TAUK, York), discusses the evolving dress code in the estate agency world. Should estate agents still adhere to the traditional suit and tie, or is there room for a more personal touch? Jayne shares her perspective on why it's essential to balance professionalism with relatability. She explains how your outfit should reflect the customer you're meeting and the environment you're in, creating a connection and building rapport. Jayne emphasises that self-expression through fashion can make you more approachable and help you stand out—without losing that polished edge. If you're an estate agent looking to improve your personal brand, connect better with clients, and stay current in a competitive market, this video is a must-watch.

Maxine Fothergill is the MD of Amax Estates & Property Services Gravesend, Past President ARLA PropertyMark, Columnist for Property Investor News and published book author of “How to Become a Successful Property Investor”. She dropped by the WatkinSofa in the late Autumn of 2024 to chat all things property and why Letting Agents should join ARLA.

The 3 Biggest Mistakes Letting Agents Make with Compliance (And How to Avoid Them). Letting agents, are you making costly compliance mistakes? In this episode, Des Taylor, the bossman of Landlord Licensing and Defence, reveals the three most common errors agents are making today, and more importantly, how to avoid them. From self incrimination when dealing with housing authorities to failing to conduct regular property inspections, Des highlights the crucial areas where agents often slip up. One mistake can open the door to legal trouble or damage your reputation, so understanding where you're going wrong is key. Des also dives into a surprising issue: many agents are undercharging commission, leading to unsustainable business practices. With increasing legislation and growing demands on your services, it's essential to charge enough to deliver top-notch service and stay compliant. This is your chance to ensure you're fully up to speed on compliance and protecting your agency. Listen now and to learn how to avoid these pitfalls and keep your business thriving. Let us know your thoughts in the comments and share with your colleagues, they'll thank you for it!

Ian Harris is the NAEA Propertymark Vice President and the Regional Sales and Marketing Manager for Watsons Residential Sales in Norfolk. In the winter of 2024, he dropped by the WatkinSofa to chat all things Estate Agency and why it takes so long to complete on a sale.

UK PROPERTY MARKET WEEKLY UPDATE Welcome to the 14th UK Property Market Stats Show of 2025, your go to weekly TV show on the UK Property Market on YouTube This week, I'm joined by Alice Bullard as we delve into the key property market headlines for 14th week of 2025 ending on the 13th April 2025. The YouTube Show https://youtu.be/nSNpUoP_2KY ✴️ UK Property Market Highlights this week . ✅ Listings (New Properties on the Market) 41.1k new listings this week (last week 41.3k) That's 9% higher than Week 14 of 2024 YTD and 9% higher YTD compared to 2017/18/19. ✅ Price Reductions (% of Resi Stock) 24.9k Price Reductions this week - Run rate of 1 in 7.5 of Resi Sales stock per month is being reduced (which represents 13.4%). For comparison, 12.1% average in 2024, though the long-term 5-year average is 10.6%. ✅ Total Gross Sales (Agreed Sales) 27.3k UK homes sold STC this week, down slightly from a fortnight ago, which was a near 3 year record breaking week of 28k Resi gross sales. That's 14% higher YTD compared to 2024 and 22% higher than 2017/18/19 YTD levels. ✅ Sell-Through Rate (Monthly in Arrears) March's sale run rate of 16.3% of Resi stock sold stc (ie 16.3% of Estate Agents properties on the market went sale agreed). 2024 monthly average: 15.3%. Long-term 8-year average: 17.9%. ✅ Sale Fall-Throughs 6,275 Sale fall-thrus last week from Resi Sale Sales Pipeline of 467,414 homes sale agreed (sold stc). Another method is that week's sale fall thrus as a % of gross sales that week. This week, that is 23% (last week 23.7%). Just above the 7-year average of 24.2%, yet well below the 40%+ levels post-Truss Budget (Autumn 2022). Last month, as a whole, 5.75% of sales in the UK agents pipelines fell thru. For comparison, 2024 average: 5.36%. ✅ Net Sales (Gross sales for the week less Sale Fall Thrus for the week) 21k net sales this week (21k last week), compared 2025 weekly average of 20.1k. 2025 YTD is 11% higher than compared to 2024 YTD and 15.9% higher than YTD 2017/18/19. Local Focus this week - Epsom Graphs - available for use in free valuations / internally. Please dont publish these on social media without my OK. Reason - my fee paying clients use them - so its not fair on them https://we.tl/t-B4j6DxPLAA

Ben Marley, a very well known figure in the UK Estate & Letting Agency community with senior roles at FixFlo and most recently at the ESTAS, has decided to start his own business at GeoCale, a service that helps Estate Agents rank highly on Google when homeowners search for Estate Agents. He dropped by the WatkinSofa in the Autumn of 2024. In this episode, Ben talks about what your Estate Agencies best kept secret is.

How Dog Groomers and Cricket Clubs Could Help You Save Your Estate Agency with Instagram. In today's fast-paced property market, staying relevant and building a strong local presence is key to standing out as an estate agent. In this episode, we dive into how seemingly unrelated local businesses—like dog groomers and cricket clubs—can be your secret weapon to becoming the go-to agent in your community, all by leveraging the power of Instagram! Listen as Steph Walker, the brilliant boss of TAUK, shares her top tips for tapping into the hyper-local audience that Instagram offers. Whether you're in a bustling city or a quiet village, these strategies can help boost your engagement and visibility. Here's what you'll learn: - Why Instagram is essential for local agents and how it differs from other platforms like Facebook. - The power of local businesses like dog groomers and cricket clubs, and why their followers are your perfect target market. - How to engage with your local community by commenting on posts and following the right accounts. - How supporting local businesses on Instagram can build meaningful relationships and improve your visibility. Ready to use Instagram to become the heart of your local property market? Hit play, leave your thoughts in the comments, and don't forget to share with fellow agents!

In this video, Christopher Watkin sits down with Jayne Twiddle, a former National Ops Director at Hunters and now a self-employed estate agent with TAUK, York. Together, they discuss whether the negotiator and lister roles should be combined in estate agency, exploring how a more personal approach could benefit both clients and agents. Jayne shares her thoughts on the shift towards relationship-based service, the impact of self-employed models, and why accountability and focus on the customer are key to success. If you're an estate agent looking to evolve in today's market, this is a must-watch!

Maxine Fothergill is the MD of Amax Estates & Property Services Gravesend, Past President ARLA PropertyMark, Columnist for Property Investor News and published book author of “How to Become a Successful Property Investor”. She dropped by the WatkinSofa in the late Autumn of 2024 to chat all things property and why agents should use Christopher Watkin.

Enforcement Against Letting Agents Is Getting Tougher! Are You Ready for 2025? The property market is about to face even stricter enforcement against letting agents, and 2025 is when it all ramps up. The upcoming Renters' Rights Bill promises tougher regulations, and Des Taylor, an expert at Landlord Licensing and Defence, is here to shed light on what that means for letting agents like you. With changes that could impact everything from tenancy agreements to property standards, the stakes are higher than ever. Des explains how the growing enforcement is linked to the Housing and Planning Act 2016 and why the Renters' Rights Bill is set to make things even tougher for agents who aren't fully compliant. The risk of penalties is on the rise, and many agents are unaware of the complexities in tenancy terminations or re-letting restrictions. Des shares his expert advice on what letting agents should be doing now to avoid the pitfalls, including why outsourcing certain tasks is crucial to staying compliant. As enforcement becomes more aggressive, it's clear that only agents who are fully up to speed on these regulations will thrive. Listen now to find out how to safeguard your business and stay ahead of the curve in 2025 and beyond. Comment below on how are you preparing for these changes?

UK PROPERTY MARKET WEEKLY UPDATE Welcome to the 13th UK Property Market Stats Show of 2025, your go to weekly TV show on the UK Property Market on YouTube This week, I'm joined by Steph Walker as we delve into the key property market headlines for 13th week of 2025 ending on the 6th April 2025. The YouTube Show https://youtu.be/65AxlI_snzM ✴️ UK Property Market Highlights this week . ✅ Listings (New Properties on the Market) 41.3k new listings this week (last week 39.7k) That's 7% higher than Week 13 of 2024 YTD and 10% higher YTD compared to 2017/18/19. ✅ Price Reductions (% of Resi Stock) 26.6k Price Reductions this week - meaning an approx run rate of 1 in 7.46 of Resi Sales stock per month is being reduced (which represents 13.4%). For comparison, 12.1% average in 2024, though the long-term 5-year average is 10.6%. ✅ Total Gross Sales (Agreed Sales) 27.6k UK homes sold STC this week, down slightly from last weeks near 3 year record breaking week of 28k. That's 13% higher YTD compared to 2024 and 23% higher than 2017/18/19 YTD levels. ✅ Sell-Through Rate (Monthly in Arrears) March's sale run rate of 16.3% of Resi stock sold stc (ie 16.3% of Estate Agents properties on the market went sale agreed). 2024 monthly average: 15.3%. Long-term 8-year average: 17.9%. ✅ Sale Fall-Throughs 6,563 Sale fall-thrus last week from Resi Sale Sales Pipeline of 467,414 homes sale agreed (sold stc). Another method is that week's sale fall thrus as a % of gross sales that week. This week, that is 23.7% (last week 22.5%). Just above the 7-year average of 24.2%, yet well below the 40%+ levels post-Truss Budget (Autumn 2022). Last month, as a whole, 5.75% of sales in the UK agents pipelines fell thru. For comparison, 2024 average: 5.36%. ✅ Net Sales (Gross sales for the week less Sale Fall Thrus for the week) 21k net sales this week (21.7k last week), compared 2025 weekly average of 20.1k. 2025 YTD is 10% higher than compared to 2024 YTD and 16.6% higher than YTD 2017/18/19. Local Focus this week - Macclesfield Graphs https://we.tl/t-PDFqWgZ1bR

Ben Marley, a very well known figure in the UK Estate & Letting Agency community with senior roles at FixFlo and most recently at the ESTAS, has decided to start his own business at GeoCale, a service that helps Estate Agents rank highly on Google when homeowners search for Estate Agents. He dropped by the WatkinSofa in the Autumn of 2024. In this episode, Ben talks about what the biggest threat to high street Estate Agency is.

Ian Harris is the NAEA Propertymark Vice President and the Regional Sales and Marketing Manager for Watsons Residential Sales in Norfolk. In the winter of 2024, he dropped by the WatkinSofa to chat all things Estate Agency and the 3 things that haven't changed in the last 40 years within the industry.

Why Hyper local is the Ultimate Strategy for Estate Agents – Especially for the Self-Employed! If you're an estate agent looking to make a name for yourself in today's competitive market, the hyper local approach might be exactly what you need. Join me, Christopher Watkin, and Steph Walker, co-founder of The Agency UK, as we dive into why focusing on a small, well-defined geographical area can be the key to your success—whether you're self-employed or running a small independent agency. In this episode, we'll cover: - Why hyper local is the best strategy for estate agents, particularly for self-employed professionals. - How to focus on smaller, more manageable areas like housing estates or villages, instead of going after a massive patch. - Social media tips to help you become the local hero—using Facebook groups, Nextdoor, and video content to build trust and visibility. - Smart ways to use data from sites like Home.co.uk to keep your audience engaged and informed. Steph shares her invaluable insights on how a focused approach can lead to greater success, giving you more control over your time and business. Want to learn how to stand out in your community? Listen to this episode now, and discover how to build strong local connections that'll set you apart from the competition.

Struggling with "mum guilt" in estate agency? In this insightful video, Jayne Twiddle—former National Ops Director at Hunters and now a mentor with TAUK, York—opens up about her own experience balancing a successful career and motherhood. From being a single parent while climbing the ranks to advice on how women (and men) can better share the load at work and at home. Jayne's story offers valuable lessons for estate agents looking to thrive without sacrificing their personal lives. Watch now to hear Jayne's insights on the topic!

Maxine Fothergill is the MD of Amax Estates & Property Services Gravesend, Past President ARLA PropertyMark, Columnist for Property Investor News and published book author of “How to Become a Successful Property Investor”. She dropped by the WatkinSofa in the late Autumn of 2024 to chat about why it is important for women in the industry to come together to use WIEA.

Ben Marley, a very well known figure in the UK Estate & Letting Agency community with senior roles at FixFlo and most recently at the ESTAS, has decided to start his own business at GeoCale, a service that helps Estate Agents rank highly on Google when homeowners search for Estate Agents. He dropped by the WatkinSofa in the Autumn of 2024. In this episode, Ben talks about Independent vs Corporate Estate Agency.

How Letting Agents Should Prepare for the Renters' Rights Bill. The Renters' Rights Bill is on the horizon, and it's about to bring sweeping changes to the UK property market. For letting agents, it's crucial to start preparing now, because the impact on enforcement, penalties, and dispute resolution will be massive. In this episode, Des Taylor, an expert in landlord licensing and defence, breaks down exactly why letting agents need to be on top of their game before these new rules come into play. As Des explains, local housing authorities will soon have more power than ever to impose financial penalties, and you could find yourself at the mercy of hefty fines if you're not careful. Letting agents will need to make sure they have their paperwork in order, that all tenancies are compliant, and that regular inspections are up to scratch, especially since the new bill will tighten up the rules around property management. With tenants increasingly turning to 'no-win-no-fee' lawyers for issues like disrepair and deposit disputes, having a solid strategy for resolving issues without going to court is key. Plus, Des warns that even seemingly simple services like tenant find or rent collection could leave you exposed to investigation if the local authority starts digging into your files. This is the time to take action, stay ahead of the curve, and make sure you're fully prepared. Listen now to get the expert insights you need to protect your business and stay compliant. Hit play, and let us know your thoughts in the comments below!

UK PROPERTY MARKET WEEKLY UPDATE Welcome to the 12th UK Property Market Stats Show of 2025, your go to weekly TV show on the UK Property Market on YouTube This week, I'm joined by Ben Madden as we delve into the key property market headlines for 12th week of 2025 ending on the 30th March 2025. The YouTube Show https://youtu.be/uDZe3e6rvp4 ✴️ UK Property Market Highlights this week . ✅ Listings (New Properties on the Market) 39.7k new listings this week (last week 38.4k) That's 7% higher than Week 12 of 2024 YTD and 10% higher YTD compared to 2017/18/19. ✅ Price Reductions (% of Resi Stock) 24k Price Reductions this week - meaning an approx run rate of 1 in 8 of Resi Sales stock per month is being reduced (12%). For comparison, 12.1% average in 2024, though the long-term 5-year average is 10.6%. ✅ Total Gross Sales (Agreed Sales) 28.1k UK homes sold STC this week, up from 27.1k last week in Week 11 That's 13% higher YTD compared to 2024 and 23% higher than 2017/18/19 YTD levels. ✅ Sale-Through Rate (Monthly in Arrears) Last months sale run rate of 16.2% of Resi stock sold stc (ie 16.2% of Estate Agents properties on the market went sale agreed). 2024 monthly average: 15.3%. Long-term 8-year average: 17.9%. ✅ Sale Fall-Throughs 6,315 Sale fall-thrus last week from Resi Sale Sales Pipeline of 451,074 homes sale agreed (sold stc). Another method is that week's sale fall thrus as a % of gross sales that week. This week, that is 22.5% (last week 23.2%). Just above the 7-year average of 24.2%, yet well below the 40%+ levels post-Truss Budget (Autumn 2022). Last month, as a whole, 5.48% of sales in the UK agents pipelines fell thru. For comparison, 2024 average: 5.36%. ✅ Net Sales (Gross sales for the week less Sale Fall Thrus for the week) 21.7k net sales this week (20.8k last week), compared 2025 weekly average of 19.7k. 2025 YTD is 12% higher than compared to 2024 YTD and 18% higher than YTD 2017/18/19. Local Focus this week - Redditch Graphs https://we.tl/t-5HVxZRT0zT

Is the Conveyancing Process Broken in the UK? Here's What Estate Agents Need to Know. The conveyancing process in England and Wales is causing serious frustration for estate agents, and it's impacting more than just timelines. In this episode, John Newhouse, award winning estate agent from Roseberry Newhouse in Teesside, explains how the process is now taking an average of 20 weeks to complete, far beyond the old standard. John breaks down why these delays are happening and how they're affecting both business cash flow and client relationships. He shares his thoughts on what could help move things along faster, including the potential of "sale ready” packs and reservation agreements. It's clear that the sector needs to work together more effectively to speed things up, but how can estate agents make a difference right now? If you're tired of seeing sales drag on for months, this conversation is a must listen. John's insights could be the key to improving your own sales progression and offering a smoother experience to your clients. Listen to find out how you can help shake up the system and make the process work better for everyon involved.

Ian Harris is the NAEA Propertymark Vice President and the Regional Sales and Marketing Manager for Watsons Residential Sales in Norfolk. In the winter of 2024, he dropped by the WatkinSofa to chat about Mental Health in Estate and Letting Agency.

If you're involved in a merger or acquisition in the estate agency world, you don't want to miss this insightful discussion with Jayne Twiddle from TAUK, York. With her experience as a former National Ops Director at Hunters and a strong focus on building self-employed estate agency teams, Jayne highlights the key mistakes businesses often make during takeovers—especially when it comes to staff communication. In this video, Jayne shares valuable tips on how to engage, listen, and support your team during these transitions to avoid losing key talent and ensuring long-term success. Tune in for practical advice on navigating mergers and acquisitions from someone who's been on both sides of the process!

Ben Marley, a very well known figure in the UK Estate & Letting Agency community with senior roles at FixFlo and most recently at the ESTAS, has decided to start his own business at GeoCale, a service that helps Estate Agents rank highly on Google when homeowners search for Estate Agents. He dropped by the WatkinSofa in the Autumn of 2024. In this episode, Ben talks about GeoCale and being the number one Agent on Google.

Stop Apologising for Your Fees: How Estate Agents Can Command the Value They Deserve! As an estate agent, do you find yourself constantly justifying your fees? It's time to stop! In this episode, Steph Walker, boss lady of TAUK and self-employed estate agent expert, explains why estate agents shouldn't apologise for the value they provide. Steph dives into the key issue: fees. The truth is, most clients aren't just shopping for the cheapest option—they want value and expertise. Armed with insights from the Property Academy's annual vendor survey, she reveals why clients are willing to pay more for a top-tier service. What's covered in the episode: - The surprising truth about how clients really view fees. - Why being selective about your clients is crucial for success. - How to talk confidently about fees without compromising on value. - Why the self-employed agency model is changing the game. - A little humour goes a long way—Steph's tips for negotiating fees with confidence. If you're ready to stop undervaluing your service and start attracting clients who truly value what you do, watch this video! Let us know in the comments what your thoughts are on fees—do you still find it hard to charge what you're worth?

Are Estate Agents Using AI All Wrong? Here's What You're Missing! In this episode, estate agent expert Toby Martin opens up about the crucial ways AI is being misused by estate and letting agents across the UK. While many are relying on AI for basic tasks like brochure writing, they're missing out on its true potential. Toby reveals how agents can take AI to the next level by personalising it to match their brand voice, ensuring they stand out in a crowded market. AI isn't just about creating generic content, it's about using the right tools to analyse data, improve team performance, and even transform your entire marketing strategy. With AI, you can teach it your tone, your company's history, and more, making it work for you, rather than just blending in with everyone else. Toby shares simple steps to get started, including some easy to use resources that can help you harness the full power of AI today. Ready to unlock AI's potential for your agency? Listen to this episode and join the conversation in the comments below, don't forget to like and share!

Maxine Fothergill is the MD of Amax Estates & Property Services Gravesend, Past President ARLA PropertyMark, Columnist for Property Investor News and published book author of “How to Become a Successful Property Investor”. She dropped by the WatkinSofa in the late Autumn of 2024 to chat all things property as well as how to become a successful property investor.