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Felicity Hannah hears from the boss of Waterstones and gets an update from Tunbridge Wells.Elsewhere, the reviews website Trustpilot's share price has PLUNGED by almost 30%, wiping more than £200 million pounds from its value. We ask what's happening to the FTSE 250-listed firm.And it's the Christmas tradition that's become a global multi-million-dollar franchise - Fliss speaks to one of the founders of the company behind The Elf on the Shelf.
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Shoot us a Text.Episode #1211: Today we break down fading dealer confidence heading into 2026, hear how Mazda's retail-led strategy is boosting margins despite tariff headwinds, and look at why holiday shoppers are leaning on real human reviews over influencers.Show Notes with links:Dealer confidence slid hard to close out 2025 as rising costs, shaky consumer confidence, and slowing demand pushed the Cox Automotive Dealer Sentiment Index well below the positive threshold.Current market sentiment fell to 38 (down from 43 in Q3), with franchised dealers holding slightly stronger at 47, and independent dealers lower at 35. Future outlook declined from 46 to 42Customer traffic hit record lows, especially for franchised dealers, with both in-person and digital traffic declining.“Compared to the rest of the year, the current market feels like it's running out of gas,” said Mark Strand, Deputy Chief Economist at Cox Automotive.In a recent interview with Automotive News, Mazda CEO Masahiro Moro breaks down how the brand quietly climbed upmarket—growing dealer throughput, elevating brand value, and pushing margins higher—even as tariffs briefly knocked profitability off course.U.S. market share climbed from 1.7% to 2.6% since 2017, with ATPs jumping from $24K to $33K and dealer throughput nearly doubling at Retail Evolution stores.Tariff pressures led to a temporary loss, but Mazda expects a return to profitability in the back half of the year as CX-30 production adjusts and large-vehicle margins hold strong.On rotary's return, Moro teased: “2027 marks the 50th anniversary of our rotary engine… What do you want to see?”Turns out the real power shoppers this year aren't influencers—they're everyday consumers dropping reviews at record pace. Trustpilot reports a massive surge in review activity as buyers lean heavily on peer feedback before spending.Consumer reviews spiked 76% YoY, with nearly 4 million visitors participating in National Write a Review Week.86% of shoppers checked reviews before buying, and 40% waited specifically for others to post first.Top complaints? Delivery delays, tech issues, and weak customer service.“When people share their experiences, everyone shops smarter,” said Alicia Skubick, Trustpilot's chief customer officer.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/
Dave interviews Allyse Slocum, the VP of Product @ TrustPilot, to talk about how fake reviews and review manipulation affect independent review platforms like TrustPilot. They explore how TrustPilot works, the difference between store and product reviews, and how TrustPilot handles fake reviews. Today's episode is sponsored by Sellerboard. Sellerboard helps users track sales, refunds and fees in real time, and even counts your indirect expenses in final profit. Beyond analytics, Sellerboard also streamlines operations with smart portfolios for PPC, inventory forecasting & management and more! Try Sellerboard free for 2 months — no credit card required. Just go to sellerboard.com/ecomcrew and get clarity on your margins today. Timestamps 00:00 - Introduction to TrustPilot 02:59 - Understanding Independent Review Platforms 05:57 - The Importance of Reviews Beyond Marketplaces 08:59 - Differentiating Store Reviews and Product Reviews 11:53 - The Value of Review Volume vs. Rating 15:04 - Navigating One-Star Reviews 18:06 - Addressing the Challenge of Fake Reviews 20:59 - Getting Started with TrustPilot If you'd like to connect with Allyse, you can check her out on LinkedIn! As always, if you have any questions or anything that you need help with, leave a comment down below if you're interested. Don't forget to leave us a review on iTunes if you enjoy our content. Thanks for listening! Until next time, happy selling!
How Authentic Ratings and Reviews Drive Customer Trust Shep interviews Allyse Slocum, Vice President of Product & Audience Marketing at Trustpilot. She talks about how customer reviews influence trust in businesses, the importance of authentic feedback, and key insights on consumer review habits and behaviors. This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: Why are online reviews crucial for building trust between companies and customers? How can businesses ensure the authenticity of customer reviews in the age of AI-generated content? What is considered a credible rating on a 1 to 5-star review scale, and how can companies identify trustworthy feedback? Is it realistic for businesses to achieve perfect 5-star ratings from every customer, or does this raise concerns about review authenticity? What are the best practices for companies when responding to customer ratings and reviews, whether positive or negative? Top Takeaways: Trust is the foundation of every successful relationship, whether between a company and a customer, an employer and an employee, or between two businesses. Customers are loyal to brands that keep their promises and deliver what they advertise. Building and protecting trust should be just as important as selling products or services. When a customer's trust is broken, even good customer service can't fix it. Reviews are like the digital version of asking friends for advice. Before making a purchase, 39% of shoppers read product reviews to decide if something is worth buying. Customers often check reviews multiple times and look for feedback from others before spending money. Not every review online is real, and many customers worry about fake reviews, both negative ones from competitors and positive ones meant to make a business look better. Technology is getting better and better at identifying and removing fake reviews. Additionally, content integrity specialists make sure that the technology is working and find patterns to detect fake reviews. Trust can still be earned after a negative review. When a business openly responds to its reviewers, especially those who had a bad experience, it shows they care. A company that replies thoughtfully, tries to fix problems, and says thank you for kind words earns more trust from customers and future shoppers. The number of reviews and how recent they are play a big role in building trust. Fresh reviews mean that a business is active, while old reviews might make customers wonder whether things have changed. Customers are more likely to leave a review after a positive experience (56%) than a negative one (38%). Automating review requests helps collect opinions from all types of customers, not just the ones with extreme feelings. Asking for reviews automatically at key points (such as after a purchase or service) makes it easier to get more feedback. The more feedback you have, the more your ratings reflect the real experience customers have. Quote: "Trust is an incredibly important thing that needs to happen between any two parties, whether that is business to consumer, business to business, or even employers and employees." About: Allyse Slocum is the Vice President of Product & Audience Marketing at Trustpilot, where she specializes in building trust between consumers and businesses through reviews. She is dedicated to using data and technology to ensure the authenticity of reviews, helping businesses improve and maintain customer trust. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices
Irish consumers are being targeted by increasingly sophisticated online scams, according to a new set of case studies released by the Competition and Consumer Protection Commission (CCPC). The warning comes as Black Friday and Cyber Monday kick off the busiest shopping period of the year, creating prime opportunities for scammers to steal from unsuspecting shoppers. With recent research revealing that almost 40% surveyed expect to make a purchase in the Black Friday/Cyber Monday sales, the CCPC is advising consumers to be extra vigilant and to stop and think before rushing into making a purchase. The case studies, which date between November 2024 and August 2025, reveal losses ranging from €42 to €20,000 and highlight the wide range of methods used to scam consumers. These include fake websites, phishing emails, fraudulent job offers, rental accommodation scams, and investment fraud. The CCPC is warning consumers to be especially wary of ads on social media, as scammers are using convincing clones of trusted websites and fake local shops to trick shoppers. To stay safe, always purchase through the retailer's official website or app rather than clicking on the social media link. Stop, search and stay safe To help consumers shop safely during the peak shopping season, the CCPC advises following these three simple steps: Stop: Scammers often create urgency to pressure quick decisions. If something feels off or too good to be true, stop and think before engaging further. Search: Remember that logos, "about us" pages and imagery on websites can be fabricated. Always take a minute to check sites like Trustpilot or Reddit for independent reviews. Stay safe: Watch out for common red flags, including unusually large discounts - "up to 80% off", unfamiliar websites, recently created social media profiles, and all five-star reviews. Always use a credit card, debit card or trusted payment provider, rather than a direct bank transfer. Grainne Griffin, director of communications at the CCPC, said: "As the busiest shopping season of the year kicks off, it's important that consumers avoid rushing into online purchases and transactions. Online scams have become more and more sophisticated, using convincing images and stories and carefully tailoring their ads to seem like they're a trustworthy business. "For the sake of your finances and your safety, take care when shopping online. Don't let tactics like time-sensitive offers or countdown clocks pressure you into making a decision you might regret. "Do your research, take your time, and don't take risks, no matter how tempting the deal - you can lose an awful lot of money in just a few clicks. Always use a credit card, debit card or trusted payment provider like PayPal, rather than a direct bank transfer." What to do if you've been scammed when shopping online If you think you've been scammed, contact your bank or payment provider immediately. You may be able to initiate a chargeback and get your money back, and you may need to freeze your card to prevent further money being taken. An Garda Síochána are responsible for pursuing scam operators, so contact your local Garda office and report it. For information on the different types of scams and how to spot them, visit ScamUniversity.ie. More about Irish Tech News Irish Tech News are Ireland's No. 1 Online Tech Publication and often Ireland's No.1 Tech Podcast too. You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news If you'd like to be featured in an upcoming Podcast email us at Simon@IrishTechNews.ie now to discuss. Irish Tech News have a range of services available to help promote your business. Why not drop us a line at Info@IrishTechNews.ie now to find out more about how we can help you reach our audience. You can also find and follow us on Twitter, LinkedIn, Facebook, Instagram, TikTok and Snapchat.
In dieser Folge des Onlineshop Geflüster Podcasts schauen wir uns an, welche drei typischen Fehler dich in der heißen Phase vor Weihnachten bares Geld kosten können – und wie du sie vermeidest. Ich teile meine Learnings aus unzähligen Q4s mit D2C-Brands, gebe dir konkrete Tipps zur Kampagnenplanung und zeige dir, wie du das volle Potenzial aus deinem Onlineshop rausholst. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin Wenn du sofort tiefer einsteigen willst: Hol dir mit unserem Onlinekurs die kugelsichere Komplettanleitung für profitable Meta Ads im eCommerce.
Discover how a former science teacher from northern England became one of the most trusted names in global e-commerce tax consulting. In this episode of The Mike Litton Experience, Mike sits down with Reuben James Mattinson, founder of RJM Tax Exemption, ranked #1 on TrustPilot for U.S. tax-consulting reviews. Reuben shares his incredible journey—from growing up in the Lake District, becoming a physical therapist, pivoting into teaching, then launching a massively successful e-commerce tax consultancy that helps entrepreneurs boost margins by up to 30% simply through proper tax exemption. You'll learn: How to legally eliminate sales tax on inventory The mindset shifts required to scale an online business Why understanding AI-driven SEO is now the competitive advantage Real-world case studies of e-commerce sellers who turned 7% savings into massive profitability How human connection still wins in a tech-saturated world Reuben also shares insights on the future of e-commerce, the rapid rise of AI as a search engine, and how entrepreneurs can avoid being left behind. If you’re an entrepreneur, Amazon seller, dropshipper, TikTok Shop seller, or someone ready to start an online business—this episode could literally save you thousands. Book a free consultation with Reuben's team: RJMtaxexemption.com Subscribe to the channel to support the show and never miss insights from inspiring guests.Your subscription helps us grow and continue bringing powerful conversations like this one.
Good morning, good afternoon, and good evening, investors! Scott Carson here, and I'm jacked up to share this episode! You guys overwhelmingly responded to our "Adapt or Die" discussion, so I brought in the AI Jedi himself, Corey Long from Wirerock Consulting! If your lead gen, PPC, or organic search is feeling sluggish, it's because marketing has changed. AI is here to level the playing field, and if you're not adapting, you're becoming a dinosaur!Corey's not just talking theory; he's helped thousands of entrepreneurs revolutionize their marketing to dominate Google AI Overviews, ChatGPT, and voice search. The old rules are out; the new game is all about showing up first when it matters most. Get ready to turn your year into a 14-month powerhouse and ensure your real estate business doesn't just survive, but thrives in the AI era!In this episode, you'll learn:The AI Search Revolution: Discover why traditional Google rankings no longer guarantee visibility. With AI Overviews and chatbots now providing one answer, if you're not part of it, you might as well be on the tenth page of Google. This subtle shift is costing businesses up to 90% of their organic traffic!Amplify Your AI Credibility: Learn exactly where AI pulls its trusted information. Get an about.me page, optimize LinkedIn, and actively seek reviews/mentions across every platform (Yelp, Facebook, Trustpilot, even IMDB!). More diverse mentions (even without backlinks!) build authority with AI.Content Velocity is Your Superpower: Stop creating content sporadically! AI thrives on consistent, varied information. Take one piece (like this podcast!) and repurpose it into blogs, articles, FAQs, and short social posts across all your channels. AI can even help you write, making content creation faster than ever before.The Untapped Opportunity: Amazon is blocking chatbots, creating a massive vacuum for product and service sellers. Plus, with PayPal integrating into chat, direct-to-purchase within AI platforms is just around the corner. This is your chance to step into a rapidly evolving marketplace where being early is a huge advantage.Why AI Leads Convert Like Crazy: AI search users are actively seeking specific solutions, not just browsing. Corey reveals how conversion rates from AI platforms are up to 4.5 times higher than traditional sources. You don't need a million views; you need targeted, high-intent traffic, and AI delivers!Don't be overwhelmed by the AI revolution; embrace it! Corey makes it clear: you're still early to this game, and with a few strategic adjustments, you can dominate your market. As he says, "You literally have an opportunity to rank inside of AI just as easily as anybody else." Stop wasting money on outdated ad strategies.Ready to get your free AI audit and start leveraging AI to make your 2026 your most profitable year yet? Find Corey at yrocconsulting.com (that's Corey spelled backward!). It's time to become your own AI Jedi! Go out, take some action, and we'll see you at the top of search!Watch the Original VIDEO HERE!Book a Call With Scott HERE!Sign up for the next FREE One-Day Note Class HERE!Sign up for the WCN Membership HERE!Sign up for the next Note Buying For Dummies Workshop HERE!Love the show? Subscribe, rate, review, and share!Here's How »Join the Note Closers Show community today:WeCloseNotes.comThe Note Closers Show FacebookThe Note Closers Show TwitterScott Carson LinkedInThe Note Closers Show YouTubeThe Note Closers Show VimeoThe Note Closers Show InstagramWe Close Notes Pinterest
Help! My Dog: The Podcast. Dog Behaviour & Training Strategies that Work!
If life with both dogs and cats feels a bit like refereeing a never-ending chase scene, you'll want to tune into this episode. We're diving into the real reasons some dogs struggle to stay calm around their feline housemates and why that behaviour can snowball so quickly. You'll hear practical strategies for shifting that dynamic in a way that feels manageable, even in a busy household. We're also talking about the small environmental adjustments that make a surprisingly big difference, especially to help your cats out. And yes, we get into what to do when your cats decide to “supervise” your training sessions. By the end, you'll have some takeaways to create a more peaceful multi-pet home for everyone involved! ................Whether your dog is unpredictable with other dogs or predictably bad…Whether it looks like freezing, barking, lunging or running away…Whether you are just starting out on your dog-owning journey or your dog has been labelled as having a “behaviour problem”…… this episode is for you and is going to give you huge insights!Want to join the Help! My Dog Online HUB? Here's the link: www.helpmydog.com/hubDr Tom Mitchell is a world-renowned veterinarian, behaviourist and dog trainer and director of the Behavet behaviour clinic (rated Excellent on Trustpilot), which sees over 400 pet behaviour consultations each and every month no matter where you are in the world. In 2023, he founded Help! My Dog, an online dog behaviour learning platform to help even more owners all over the world and show that dog behaviour transformation is not only possible but it's FUN, with the right know-how!Make sure to subscribe/follow the podcast for the free weekly episodes!Useful Links:Follow Help! My Dog on Facebook: https://www.facebook.com/helpmydogofficial/Schedule a Consultation with Behavet: https://www.beha.vet/Follow Behavet on Facebook: https://www.facebook.com/behavet
In dieser Folge des Onlineshop Geflüster Podcasts schauen wir uns an, warum gute Werbeanzeigen allein noch lange nicht ausreichen – und weshalb viele Onlineshops trotz starkem Creative und passablem ROAS nicht auf die nächste Umsatzstufe kommen. Ich erkläre dir, was wirklich hinter stockendem Wachstum steckt und worauf du stattdessen achten solltest, um deinen Shop nachhaltig erfolgreich zu machen. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin Wenn du sofort tiefer einsteigen willst: Hol dir mit unserem Onlinekurs die kugelsichere Komplettanleitung für profitable Meta Ads im eCommerce.
In dieser Folge des Onlineshop Geflüster Podcasts spreche ich darüber, warum Shops, die ausschließlich auf Umsatz optimieren, sich langfristig selbst ins Aus manövrieren. Ich zeige dir, worauf es stattdessen ankommt, welche Metriken du wirklich im Blick haben solltest – und wie nachhaltiges Wachstum wirklich funktioniert. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin Wenn du sofort tiefer einsteigen willst: Hol dir mit unserem Onlinekurs die kugelsichere Komplettanleitung für profitable Meta Ads im eCommerce.
Help! My Dog: The Podcast. Dog Behaviour & Training Strategies that Work!
Have you ever wondered why your dog seems totally fine off lead, but everything changes the second you clip it on, barking, lunging, reactivity towards other dogs? Or maybe it's the other way around for your dog? This week, we dive into a listener's question about their dog doing just this after a dog attack and how it's often more common than you think (whether your dog has been attacked or not!). We explore why a dog's emotional state can shift so dramatically between these two contexts and why the lead itself can start to feel like a warning sign to them. Then we flip the question and explore where the opportunity is, because there always is one! We talk about how the lead can become a cue for confidence instead of anxiety and how we can help our dogs feel safe again. If you've been feeling stuck or discouraged, this conversation will help you see a path forward and understand what's really going on for your dog. ................Whether your dog is unpredictable with other dogs or predictably bad…Whether it looks like freezing, barking, lunging or running away…Whether you are just starting out on your dog-owning journey or your dog has been labelled as having a “behaviour problem”…… this episode is for you and is going to give you huge insights!Want to join the Help! My Dog Online HUB? Here's the link: www.helpmydog.com/hubDr Tom Mitchell is a world-renowned veterinarian, behaviourist and dog trainer and director of the Behavet behaviour clinic (rated Excellent on Trustpilot), which sees over 400 pet behaviour consultations each and every month no matter where you are in the world. In 2023, he founded Help! My Dog, an online dog behaviour learning platform to help even more owners all over the world and show that dog behaviour transformation is not only possible but it's FUN, with the right know-how!Make sure to subscribe/follow the podcast for the free weekly episodes!Useful Links:Follow Help! My Dog on Facebook: https://www.facebook.com/helpmydogofficial/Schedule a Consultation with Behavet: https://www.beha.vet/Follow Behavet on Facebook: https://www.facebook.com/behavet
In dieser Folge des Onlineshop Geflüster Podcasts geht's um das neue Meta Update „Andromeda“ – und warum es für deine Werbeanzeigen ein echter Gamechanger sein kann. Ich erkläre, was sich dadurch im Meta-Ads-Algorithmus verändert, worauf du jetzt bei deinen Creatives achten musst und wie du deine Kampagnen zukunftssicher aufstellst. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin Wenn du sofort tiefer einsteigen willst: Hol dir mit unserem Onlinekurs die kugelsichere Komplettanleitung für profitable Meta Ads im eCommerce.
In dieser Folge des Onlineshop Geflüster Podcasts teile ich mit dir drei richtig starke BFCM-Hebel, die fast niemand nutzt – und die dir dieses Jahr helfen können, noch mehr aus dem Q4 herauszuholen. Ich zeige dir, worauf du achten solltest, damit du im Black Friday Chaos nicht untergehst, sondern gezielt und profitabel skalierst. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin Wenn du sofort tiefer einsteigen willst: Hol dir mit unserem Onlinekurs die kugelsichere Komplettanleitung für profitable Meta Ads im eCommerce.
In dieser Folge des Onlineshop Geflüster Podcasts spreche ich darüber, wie du dir bis zu 80 % Förderung für unsere Beratung sichern kannst – direkt vom Staat. Ich erkläre dir, für wen das gilt, welche Voraussetzungen du erfüllen musst und wie der genaue Ablauf aussieht. Wenn du überlegst mit uns zusammen zu arbeiten, aber noch einen relativ kleinen Shop hast, ist das deine Chance. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin Wenn du sofort tiefer einsteigen willst: Hol dir mit unserem Onlinekurs die kugelsichere Komplettanleitung für profitable Meta Ads im eCommerce.
Help! My Dog: The Podcast. Dog Behaviour & Training Strategies that Work!
Got an overexcited pup who just can't keep four paws on the floor when meeting people? This is one of the most common challenges for puppies and adult dogs alike! In this episode, we dig into why the usual advice of “just fold your arms and ignore the jumping” often doesn't quite work and what's really happening in your dog's brain when that excitement takes over. We'll talk about why some methods might make things worse (without you even realising) and what you can do instead to keep the jumping at bay. You'll learn how to replace unpredictable reactions to stop that jumping and turn four paws on the ground into a habit that lasts.................Whether your dog is unpredictable with other dogs or predictably bad…Whether it looks like freezing, barking, lunging or running away…Whether you are just starting out on your dog-owning journey or your dog has been labelled as having a “behaviour problem”…… this episode is for you and is going to give you huge insights!Want to join the Help! My Dog Online HUB? Here's the link: www.helpmydog.com/hubDr Tom Mitchell is a world-renowned veterinarian, behaviourist and dog trainer and director of the Behavet behaviour clinic (rated Excellent on Trustpilot), which sees over 400 pet behaviour consultations each and every month no matter where you are in the world. In 2023, he founded Help! My Dog, an online dog behaviour learning platform to help even more owners all over the world and show that dog behaviour transformation is not only possible but it's FUN, with the right know-how!Make sure to subscribe/follow the podcast for the free weekly episodes!Useful Links:Follow Help! My Dog on Facebook: https://www.facebook.com/helpmydogofficial/Schedule a Consultation with Behavet: https://www.beha.vet/Follow Behavet on Facebook: https://www.facebook.com/behavet
Zum YouTube Video: https://youtu.be/z5NjxHi3HyM In dieser Folge des Onlineshop Geflüster Podcasts geht's um eine unterschätzte Sache, mit der viele 6-stellige Onlineshops jeden Monat bares Geld verbrennen. Ich verrate dir, woran es liegt, wie du dieses Problem erkennst und welche Hebel du nutzen kannst, um deinen Adspend effizienter einzusetzen. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin Wenn du sofort tiefer einsteigen willst: Hol dir mit unserem Onlinekurs die kugelsichere Komplettanleitung für profitable Meta Ads im eCommerce.
Are you sure you're handling sales tax correctly in your e-commerce business? You may be unknowingly making costly mistakes that could come back to haunt you. In this episode of Sharkpreneur, Seth Greene interviews Jared Smithson, General Manager and E-Commerce Tax Compliance Expert at RJM Tax Exemption, who discusses the most common sales tax issues facing e-commerce businesses today. Jared shares his journey from helping his business partner navigate the complexities of U.S. sales tax to growing a company that now works with thousands of e-commerce sellers. From understanding nexus to dealing with product taxability quirks, this episode is a must-listen for anyone looking to avoid tax headaches and save money in their business. Key Takeaways: → The importance of understanding nexus in U.S. sales tax and how to determine where you need to register. → Common mistakes e-commerce sellers make when dealing with sales tax exemptions and how to avoid them. → The ins and outs of product taxability and how different products are taxed in different states. → The hidden dangers of relying solely on AI tools for tax compliance and why human expertise is necessary. → Why failing to address sales tax early can lead to costly liabilities down the road. Jared Smithson is the Co-Founder of a multimillion-dollar consultancy specializing in e-commerce tax compliance. As a leading authority for 7-figure e-commerce sellers, Jared has helped over 5,000 businesses achieve bulletproof US tax compliance without operational headaches. His expertise spans multi-state sales tax mastery, seamless US market entry for international brands, and building audit-proof, scalable compliance systems. Jared's work has earned his firm the #1 spot on Trustpilot for tax preparation and company registry in the US, making him a trusted partner for Amazon, Shopify, Walmart, and DTC brands preparing for acquisition Connect With Jared Smithson: Instagram: https://www.instagram.com/rjmtaxexemption/ Facebook: https://www.facebook.com/rjmexpand/ LinkedIn: https://www.linkedin.com/company/rjmtax/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Wat als je steeds weer enthousiast begint aan een baan, en toch wéér hoort dat je contract niet wordt verlengd? Helena werkt met liefde in de zorg, maar na zes keer afgewezen te zijn door verschillende huisartsenpraktijken, begint de twijfel toe te slaan. Ze vraagt zich af: Ben ik gewoon niet geschikt? Of zie ik iets over het hoofd? In deze aflevering duiken David en Arjan in de pijnlijke, maar herkenbare worsteling tussen eigenwaarde, werkplezier en het gevoel steeds te falen. Waarom voelt het soms alsof het leven je steeds afwijst, terwijl jij alleen maar het goede wil doen? En hoe weet je of het tijd is om jezelf te veranderen — of juist je omgeving? Een aflevering over vertrouwen, afwijzing als richtingaanwijzer, en de moed om jezelf niet kwijt te raken in de zoektocht naar succes.Shownotes
In dieser Folge des Onlineshop Geflüster Podcasts spreche ich über das vielleicht größte, aber oft übersehene Hindernis für Wachstum im E-Commerce: du selbst. Ich zeige dir, welche Denk- und Entscheidungsfehler dich auf dem Weg zum nächsten Umsatzlevel ausbremsen – und wie du es schaffst, dein Unternehmen aus der Gründerfalle zu führen. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin Wenn du sofort tiefer einsteigen willst: Hol dir mit unserem Onlinekurs die kugelsichere Komplettanleitung für profitable Meta Ads im eCommerce.
Help! My Dog: The Podcast. Dog Behaviour & Training Strategies that Work!
Has your dog's behaviour suddenly changed for no clear reason? One week they're doing great, the next week they're barking, snapping, or refusing walks, and you're left wondering what happened. In this episode, we break down how to make sense of those “out of nowhere” shifts, making this seemingly complex behaviour struggle make sense. You'll learn a simple framework the Behavet team uses every day when assessing sudden behaviour changes in dogs, helping you spot what's really going on beneath the surface. Whether your dog's been more reactive, anxious, or just “off”, this episode gives you the insight you need to get them back on track.................Whether your dog is unpredictable with other dogs or predictably bad…Whether it looks like freezing, barking, lunging or running away…Whether you are just starting out on your dog-owning journey or your dog has been labelled as having a “behaviour problem”…… this episode is for you and is going to give you huge insights!Want to join the Help! My Dog Online HUB? Here's the link: www.helpmydog.com/hubDr Tom Mitchell is a world-renowned veterinarian, behaviourist and dog trainer and director of the Behavet behaviour clinic (rated Excellent on Trustpilot), which sees over 400 pet behaviour consultations each and every month no matter where you are in the world. In 2023, he founded Help! My Dog, an online dog behaviour learning platform to help even more owners all over the world and show that dog behaviour transformation is not only possible but it's FUN, with the right know-how!Make sure to subscribe/follow the podcast for the free weekly episodes!Useful Links:Follow Help! My Dog on Facebook: https://www.facebook.com/helpmydogofficial/Schedule a Consultation with Behavet: https://www.beha.vet/Follow Behavet on Facebook: https://www.facebook.com/behavet
Deze podcast aflevering is anders dan anders. Geen tafel tussen David en Arjan, maar wél een kolkende zaal vol liefde, kwetsbaarheid, humor en échte vragen over relaties. Samen met 2500 mensen in de Mainstage in Den Bosch doken David en Arjan live de diepte in op liefde en relaties tijdens het Superrelatie Event. Wat als je bindingsangst hebt? Moet liefde eigenlijk voor altijd zijn? Hoe herstel je vertrouwen als iemand is vreemdgegaan? Hoe weet je of de plek naast je vrij is? En... wanneer mag je weer daten als je nog midden in een scheiding zit? Een bijzondere aflevering vol inzichten, live interactie met het publiek en alles wat je gewend bent van ons– maar dan rauwer, eerlijker, spontaner. Deze aflevering staat op Youtube.
In a series of podcasts taped live at 2025's Money 20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world. On this episode taped at the Venetian's Truth and Tonic, Lou casts with Dana Kalfas Bodine, Vice President of Marketing at Trustpilot. Dana shares findings from the just-completed Write a Review Week, where all U.S. businesses received unlimited review invitations, and discusses the role AI plays in how businesses and consumers can make better choices.
In dieser Folge des Onlineshop Geflüster Podcasts geht's um dein CAC-Ziel – also die Customer Acquisition Cost – und ob deine aktuellen Vorgaben wirklich sinnvoll und realistisch sind. Ich erkläre dir, warum viele Shops sich hier verkalkulieren, worauf es stattdessen ankommt und wie du deine Profitabilität sauber im Blick behältst. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin Wenn du sofort tiefer einsteigen willst: Hol dir mit unserem Onlinekurs die kugelsichere Komplettanleitung für profitable Meta Ads im eCommerce.
Send us a textAuthority doesn't live on your site alone—it's earned in public, where other trusted names choose to cite, invite, and stand beside you. We wrap our entities series by moving beyond links-as-votes and into the richer world of entity association: the patterns of mentions, partnerships, and consistent identity signals that teach search engines and LLMs who you are and why you matter.We start by reframing off-page SEO for the semantic era. Links still help, but the deeper win is co-occurrence with respected brands, experts, and publications in your niche. That's why digital PR and linkable assets remain essential. We share how to craft research, data-led case studies, and definitive guides that journalists and industry bloggers want to reference—and how to pitch them with clear, timely hooks that generate both backlinks and valuable unlinked mentions.From there, we get practical about your identity footprint. Think NAP for digital-first companies: one canonical name, URL, logo, and positioning statement, aligned everywhere from LinkedIn and X to Crunchbase, G2, and Trustpilot. This “digital foundational consistency” removes ambiguity in knowledge graphs and consolidates your signals into a single, trusted entity.Partnerships are your next force multiplier. Co-authored reports, joint webinars, and product integrations with credible, non-competing peers create repeated, contextual appearances of your brand alongside category leaders. Those patterns tell Google and AI systems that you belong in the same conversation—and they compound over time.Finally, we show how to become a quotable expert where journalists actually request sources today. With HARO fragmented, mapping platforms like Qwoted, Featured, and niche reporter communities is critical. Respond fast, offer tight, useful quotes, and keep bylines consistent to strengthen both your personal and organisational entities across high-authority sites.If you're ready to stop chasing hacks and start building a reputation that algorithms can verify, this guide gives you the playbook. Subscribe, share with a teammate who owns off-page strategy, and leave a review telling us which tactic you'll deploy first.SEO Is Not That Hard is hosted by Edd Dawson and brought to you by KeywordsPeopleUse.com Help feed the algorithm and leave a review at ratethispodcast.com/seo You can get your free copy of my 101 Quick SEO Tips at: https://seotips.edddawson.com/101-quick-seo-tipsTo get a personal no-obligation demo of how KeywordsPeopleUse could help you boost your SEO and get a 7 day FREE trial of our Standard Plan book a demo with me nowSee Edd's personal site at edddawson.comAsk me a question and get on the show Click here to record a questionFind Edd on Linkedin, Bluesky & TwitterFind KeywordsPeopleUse on Twitter @kwds_ppl_use"Werq" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 4.0 Licensehttp://creativecommons.org/licenses/by/4.0/
Healthcare is the #1 concern from wannabe escapees DM Brett about. Today, benefits veteran and fellow escapee Tom Morrissey breaks down a solo-friendly health plan designed for one-person companies: Solo Health Collective. We cover who qualifies, how underwriting your business (not you as an individual) changes the game, pricing logic, networks, what's covered, what's not, and where this is all headed (biomarkers, portable benefits, and association plans). If you've ever said “I'd leave corporate, but… benefits,” this is your episode.Links: Solo Health Collective: https://hbgsolo.com/ Tom Morrissey LinkedIn: https://www.linkedin.com/in/tommorrisseyhbg/ What You'll LearnWho qualifies & how it works: EIN required, brief medical history, plan in your business's name (self-insured structure for solos).How it's different: Not ACA and not a sharing ministry; three high-deductible options ($2.5K / $5K / $10K) with 100% coverage after the deductible and no annual/lifetime max.Network & Rx: Open network with MultiPlan/PHCS PPO; pharmacy via Pharos Rx; prior auth for big procedures.Costs & fit: Age-rated pricing—often competitive vs. ACA when you compare total cost + design—but not for everyone (medical questionnaire matters).Service that doesn't stink: Human, concierge-style support (aka you can talk to a person).The road ahead: Optional “Solo-Plus” wellness track (full lab panels 2x/year) to drive better health and better underwriting; watch items like portable benefits and association health plans that could expand options for independents.Timestamps00:00 Welcome & why healthcare keeps people stuck02:00 What Solo Health Collective is (and isn't)04:00 Tom's background (Cigna → self-insured solutions for small employers → solos)07:30 Why underwrite the business of one (EIN)10:30 The cost problem (everywhere) & what drives premiums15:00 Getting a quote in minutes; three plan designs; preventive care at 100%18:45 Networks (MultiPlan/PHCS), open access, prior auth for big bills21:00 White-glove support & Trustpilot traction22:45 Who it's not for (questionnaire fails; ACA may be better)24:30 Simplicity: deductible = out-of-pocket; families cap at 2x deductible25:40 Future: biomarkers program, better health → better rates30:30 Policy watch: portable benefits & association health plans34:30 Final advice: know all your options; compare total cost & designAbout Our GuestTom Morrissey is a benefits industry veteran (40+ years) and co-builder of Solo Health Collective, a national health plan purpose-built for self-employed business owners with no W-2 employees. Previously with Cigna serving mid-market and national accounts, Tom now focuses on accessible, concierge-level benefits for one-person companies.DisclaimerThis episode is for educational purposes only and is not insurance, legal, or financial advice. Compare options (ACA, off-exchange, group, and Solo Health Collective) and choose what fits your situation.
Word jij steeds vergeten? Op een teamfoto, bij het bestellen van drankjes, of simpelweg in gesprekken met vrienden? In deze aflevering onderzoeken David en Arjan de pijnlijke vraag van Femke: “Waarom word ik steeds over het hoofd gezien? Doe ik er eigenlijk wel toe?” Op een beurs kreeg iedereen koffie behalve zij, zonder dat iemand het opmerkte. Van een teamfoto werd ze weggelaten, terwijl ze mede-eigenaar is van het bedrijf. Tijdens een borrel met vrienden haalde haar man voor iedereen een drankje, behalve voor haar. Wat als het geen toeval is, maar een hardnekkig patroon dat je (onbewust) zelf versterkt? En belangrijker nog: hoe breek je daar liefdevol uit? Een aflevering over zichtbaarheid, zelfbeeld en de stille kracht van vergeving.Shownotes
Help! My Dog: The Podcast. Dog Behaviour & Training Strategies that Work!
Sometimes your dog is the perfect walking buddy, but the moment you sit down at a café or pub, it's like they forget all their chill. If you've ever tried to enjoy a flat white while your dog barks for attention under the table, this episode is for you. We're diving into what's really going on when your dog struggles to settle in busy social spaces and how to start changing that picture. You'll learn simple, practical ways to help them relax without turning it into a battle of wills (or trying to give them endless gobstoppers to stop the bark!). Imagine calm cafés, quiet pups, and peaceful pint breaks in your future!................Whether your dog is unpredictable with other dogs or predictably bad…Whether it looks like freezing, barking, lunging or running away…Whether you are just starting out on your dog-owning journey or your dog has been labelled as having a “behaviour problem”…… this episode is for you and is going to give you huge insights!Want to join the Help! My Dog Online HUB? Here's the link: www.helpmydog.com/hubDr Tom Mitchell is a world-renowned veterinarian, behaviourist and dog trainer and director of the Behavet behaviour clinic (rated Excellent on Trustpilot), which sees over 400 pet behaviour consultations each and every month no matter where you are in the world. In 2023, he founded Help! My Dog, an online dog behaviour learning platform to help even more owners all over the world and show that dog behaviour transformation is not only possible but it's FUN, with the right know-how!Make sure to subscribe/follow the podcast for the free weekly episodes!Useful Links:Follow Help! My Dog on Facebook: https://www.facebook.com/helpmydogofficial/Schedule a Consultation with Behavet: https://www.beha.vet/Follow Behavet on Facebook: https://www.facebook.com/behavet
In dieser Folge des Onlineshop Geflüster Podcasts geht's um das stille Gewinn-Leck in vielen Onlineshops: Retouren. Ich zeige dir, wie Rücksendungen heimlich deine Marge auffressen – und was du tun kannst, um das in den Griff zu bekommen. Du bekommst konkrete Ansätze, wie du deine Retourenquote senkst und gleichzeitig deinen Kundenservice stark hältst. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin Wenn du sofort tiefer einsteigen willst: Hol dir mit unserem Onlinekurs die kugelsichere Komplettanleitung für profitable Meta Ads im eCommerce.
On this episode of Mastering E-Commerce Marketing, host Eitan Koter sits down with Reuben Mattinson, the founder and CEO of RJM Tax Exemption, a company that has helped over 5,000 e-commerce businesses simplify their tax operations and focus on growth.Reuben started RJM six years ago after running into endless hurdles trying to sell products into the U.S. as a UK-based entrepreneur. What began as his own frustration with confusing tax rules turned into a business built to take that stress off other sellers.Today, RJM Tax Exemption is ranked number one in the U.S. for both tax preparation and company registry on Trustpilot, with nearly 500 five-star reviews, a testament to how many entrepreneurs he's helped sleep better at night.In this conversation, Eitan and Reuben talk about what it really takes to stay compliant when selling into the U.S. They break down what “nexus” means, how sales tax actually works across different states, and the common mistakes that can hold up a business sale later on.They also discuss when to get serious about tax planning, the myths around platforms like Amazon and Shopify handling everything for you, and how international sellers can set up a strong foundation for long-term success.Beyond the numbers, Reuben shares how his company's culture, rooted in faith, family, and genuine care, plays a big role in how they operate and why their clients keep coming back.It's a calm, honest conversation that turns a complicated topic into something every founder can understand. If you're building an online brand and want peace of mind about your U.S. taxes, this episode is a great place to start.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn | Vimmi LinkedIn | YouTube Guest: Reuben Mattinson, CEO at RJM Tax ExemptionReuben Mattinson's LinkedIn | RJM Tax ExemptionTakeaways:Ruben started...
In dieser Folge des Onlineshop Geflüster Podcasts sprechen wir darüber, ob sich Messen & Märkte für dich als Onlineshop-Betreiber wirklich lohnen – oder ob sie nur Zeit und Geld kosten. Ich teile meine Gedanken und Erfahrungen, wann Offline-Veranstaltungen ein sinnvoller Marketing-Kanal sein können, worauf du achten solltest und wie du das meiste für dein Business rausholst. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin Wenn du sofort tiefer einsteigen willst: Hol dir mit unserem Onlinekurs die kugelsichere Komplettanleitung für profitable Meta Ads im eCommerce.
Ozzie is 45, heeft een mooi leven met werk, kinderen en een fijn gezin. Maar vanbinnen voelt hij zich steeds leger, emotioneel én seksueel. Wat doe je als je snakt naar intimiteit en verbinding, maar bang bent om alles kwijt te raken? In deze aflevering praten David en Arjan over intieme eenzaamheid binnen relaties, het conflict tussen trouw zijn aan jezelf of aan je gezin, en de onverwachte derde weg die vaak over het hoofd wordt gezien. Een eerlijke, kwetsbare aflevering over verlangen, liefde, schaamte – en de weg naar echte verbinding.Shownotes:Ga naar www.miracleroadmap.nl/reminder en je hoort als eerste wanneer je je weer kan aanmelden.Bestel nu ons nieuwe boek Peace of Mind en ontdek de 5 principe van innerlijke vrede.Blij met ons? Geef ons dan een 5 sterren review op Google, Feedback Company en/of Trustpilot.Leuk als je reageert op de podcast onder deze aflevering in de comments, via youtube, of via onze socials.❓ Stuur jouw vraag in naar podcast@365dagensuccesvol.nlOnze programma's:✨ Miracle Roadmap (start in februari of september)
In dieser Folge des Onlineshop Geflüster Podcasts spreche ich darüber, wann eine Zusammenarbeit mit uns wirklich Sinn macht. Du erfährst, welche Voraussetzungen du mitbringen solltest, welche Denkweise du brauchst – und warum es nicht nur um Ads oder Budgets geht, sondern darum, gemeinsam echte Ergebnisse im E-Commerce zu schaffen. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin Wenn du sofort tiefer einsteigen willst: Hol dir mit unserem Onlinekurs die kugelsichere Komplettanleitung für profitable Meta Ads im eCommerce.
Help! My Dog: The Podcast. Dog Behaviour & Training Strategies that Work!
Halloween might be fun for us, but for our dogs, it can be a whole world of weird sights, sounds, and spooky surprises! In this episode, we dive into our top 5 tips to help your dog not just cope, but thrive during this time of year. From handling unexpected changes on your walks to creating calm at home when the doorbell won't stop ringing, we've got you covered. You'll learn how to turn “Halloween chaos” into an opportunity to grow your dog's confidence and optimism. Whether your pup is a seasoned pro or a sensitive soul, these tips will help you safeguard their wellbeing this year and for many Halloweens to come!................Whether your dog is unpredictable with other dogs or predictably bad…Whether it looks like freezing, barking, lunging or running away…Whether you are just starting out on your dog-owning journey or your dog has been labelled as having a “behaviour problem”…… this episode is for you and is going to give you huge insights!Want to join the Help! My Dog Online HUB? Here's the link: www.helpmydog.com/hubDr Tom Mitchell is a world-renowned veterinarian, behaviourist and dog trainer and director of the Behavet behaviour clinic (rated Excellent on Trustpilot), which sees over 400 pet behaviour consultations each and every month no matter where you are in the world. In 2023, he founded Help! My Dog, an online dog behaviour learning platform to help even more owners all over the world and show that dog behaviour transformation is not only possible but it's FUN, with the right know-how!Make sure to subscribe/follow the podcast for the free weekly episodes!Useful Links:Follow Help! My Dog on Facebook: https://www.facebook.com/helpmydogofficial/Schedule a Consultation with Behavet: https://www.beha.vet/Follow Behavet on Facebook: https://www.facebook.com/behavet
Myra uit Hoorn heeft het gevoel dat ze al jaren aan zichzelf werkt. Therapie, boeken, inzichten – ze weet precies waar haar patronen vandaan komen. Maar in de praktijk blijft ze terugvallen in hetzelfde gedrag. En juist dat frustreert haar enorm. Het lukt haar niet om dingen écht te veranderen. Herken je dat ook? Dat je snapt wat er gebeurt, maar er tóch weer in stapt? In deze aflevering duiken David en Arjan in de vraag waarom inzicht alleen vaak niet genoeg is. Hoe komt het dat we zo hard ons best doen om te veranderen, en het toch niet lukt? Een eerlijk, hoopvol gesprek over zelfafwijzing, patronen, en hoe werkelijke rust soms begint... iets dat we onthullen in de podcast.Shownotes:Ga naar www.miracleroadmap.nl/reminder en je hoort als eerste wanneer je je weer kan aanmelden.Bestel nu ons nieuwe boek Peace of Mind en ontdek de 5 principe van innerlijke vrede.Blij met ons? Geef ons dan een 5 sterren review op Google, Feedback Company en/of Trustpilot.Leuk als je reageert op de podcast onder deze aflevering in de comments, via youtube, of via onze socials.❓ Stuur hier jouw vraag in!↗️ Stuur deze podcast doorOnze programma's:✨ Miracle Roadmap (start in februari of september)
1410 He's helped over 5,000 e-commerce sellers avoid six-figure tax disasters, scale into multi-state markets, and prep their businesses for 8-figure exits — all while earning the #1 spot in the US on Trustpilot. Please welcome the tax-slaying compliance king, Reuben James MattinsonWebsite: https://rjmtaxexemption.com/Social Media: https://www.instagram.com/rjmtaxexemptionhttps://www.linkedin.com/company/rjmtax/Want to create live streams like this? Check out StreamYard: https://streamyard.com/pal/d/6164371927990272
Herken je dat je jezelf voortdurend vergelijkt met anderen? Dat je je afvraagt wat mensen van je vinden, of je wel goed genoeg bent en of je er eigenlijk wel toe doet? Eveline worstelt precies met die vragen, en misschien klinkt het jou ook bekend in de oren. In deze aflevering gaan David en Arjan in op waarom vergelijken je zo vast kan zetten, hoe je kunt stoppen met leven door de ogen van anderen en hoe je weer rust in je hoofd en vertrouwen in jezelf vindt. Je ontdekt praktische inzichten om los te komen van die eindeloze vergelijking en meer vrijheid te ervaren in je dagelijks leven.Shownotes:Bestel nu ons nieuwe boek Peace of Mind en ontdek de 5 principe van innerlijke vrede.Blij met ons? Geef ons dan een 5 sterren review op Google, Feedback Company en/of Trustpilot.Leuk als je reageert op de podcast onder deze aflevering in de comments, via youtube, of via onze socials.❓ Stuur hier jouw vraag in!↗️ Stuur deze podcast doorOnze programma's:✨ Miracle Roadmap (met speciale aanbieding voor podcast luisteraars, start in febr en sept)
In this week's episode, Damien explains how leaving a gift to charity in your will can significantly reduce your inheritance tax (IHT) bill. He breaks down the rules and explores the most effective ways to structure your donation. Next, he reveals a little-known legal trap that affects anyone who gets married and could result in your estate being distributed according to the rules of intestacy.With October being 'Free Wills Month', it's a good opportunity to consider your estate planning. Eligibility is for those aged 55 and over. For those who don't qualify, Money to the Masses has an offer where you can save 20% when you complete your will with Farewill*. Farewill is rated 4.9 out of 5.0 on independent customer review site Trustpilot (from over 18,000 reviews).Check out this week's podcast article on the Money to the Masses website to see the full list of resources from this week's show.Follow Money to the Masses on social media:YouTube - https://www.youtube.com/moneytothemassesFacebook - https://www.facebook.com/moneytothemassesInstagram - https://www.instagram.com/moneytothemasses Tik Tok - https://www.tiktok.com/@moneytothemassesYou may already compare products and services online and make purchases but by doing so via our dedicated page you might not only save money but could also earn cashback or take advantage of exclusive offers for MTTM listeners.Every time you use a link on the page we may earn a small amount of money for our podcast. We only use affiliate links that give you an identical (or better) deal than going direct. Thank you for being an incredible part of our community. Your support means the world to us.Support the show by visiting and bookmarking our dedicated podcast page:Money to the Masses Dedicated Podcast Page - Click to support the showLinks referred to in the podcast:Get 20% off of an Online Will with Farewill*Find out about 'Free Will's monthWhat happens if you die without a Will? - Rule of Intestacy explainedCheck out our AI Guidance Tool - DamoneySign Up To The MTTM Weekly NewsletterIf a link has an * beside it this means that it is an affiliated link. If you go via the link, Money to the Masses may receive a small fee which helps keep Money to the Masses free to use.
Ooit begon het met liefde, maar nu lijkt elke discussie te eindigen in strijd. Hij wil gelijk. Zij ook. En voor je het weet sta je lijnrecht tegenover elkaar – weer. In deze aflevering onderzoeken David en Arjan waarom ruzie zich zo hardnekkig vastbijt in relaties. Wat ligt er eigenlijk écht onder dat getouwtrek om gelijk? En hoe kom je weer in verbinding, juist als je het oneens bent? Aan de hand van een bloedhete autorit, rauwe eerlijkheid én een flinke dosis humor ontdek je hoe je kunt stoppen met strijden – en opnieuw kunt leren luisteren.Shownotes:Bestel nu ons nieuwe boek Peace of Mind en ontdek de 5 principe van innerlijke vrede.Blij met ons? Geef ons dan een 5 sterren review op Google, Feedback Company en/of Trustpilot.Leuk als je reageert op de podcast onder deze aflevering in de comments, via youtube, of via onze socials.❓ Stuur hier jouw vraag in!↗️ Stuur deze podcast doorOnze programma's:✨ Miracle Roadmap (start in febr en sept)
We begin with Trustpilot's (TRST) results. Mark Robinson and Dan delve into what has gone right and wrong for the company, its durability in an age of AI, and our take on its use of buybacks.Alex Hamer then covers the North Sea Energy Profits Levy. From the effect current policies are having on production to the companies that see opportunity in the region, Alex covers all that investors need to know.Last up, Goodwin (GDWN), the 140-year-old Stoke-based engineering and manufacturing company. Alex Newman touches on the history of the business, its most recent trading update and if its years of investment are finally paying off.Timestamps 1:31 Trustpilot13:34 North Sea27:21 GoodwinRead the stories mentioned in the show: Trustpilot grows revenue as AI boosts its subscription modelNorth Sea oil stocks bet on government U-turnGoodwin: A 143-year-old firm flying under the radarMeeting M&G's CEO: Lee and the IC Hosted on Acast. See acast.com/privacy for more information.
In this episode of OnBase, host Paul Gibson sits down with Michelle Wrede to explore how businesses can transform customer reviews into powerful drivers of revenue and trust. Michelle shares her unique career path, why psychology plays such an important role in marketing, and how reviews are often undervalued in B2B.From building credibility to improving internal processes, Michelle outlines practical strategies for embedding reviews into sales and marketing funnels. She emphasizes the importance of timing, emotional vs. functional insights, and how reviews can help reduce internal resistance while creating measurable outcomes in areas like conversion optimization, SEO, and customer retention.The conversation also covers the future of AI in review management, the growing importance of transparency, and why testing and iteration are key for success.Key TakeawaysAuthenticity Matters: Reviews carry an emotional weight and authenticity that case studies often lack—critical in building B2B trust.Leverage Across the Funnel: Reviews aren't just top-of-funnel proof points—they can drive retargeting campaigns, emails, and late-stage deal confidence.Balance Emotion and Function: Emotional stories resonate, but functional details (like logistics or support feedback) drive practical decision-making.Fix Before You Showcase: Automate collection early, but ensure service or logistical issues are addressed before promoting review scores.Reviews as a Growth Lever: Beyond marketing, reviews can highlight operational gaps and inspire process improvements that directly impact revenue.AI & Transparency: The future of review-driven insights will depend on high-quality, verifiable data that avoids the pitfalls of opaque AI signals.Quotes“From psychology we know reviews work. The key is testing how and where they have the best impact for your business.”Tech recommendationsTrustpilot (for automated review collection and integration)Resource recommendationsGrowth Tribe – Learning hub for growth marketing and experimentationShout-OutsAnna Bertoldini – Senior Social Media Brand Manager, NielsenIQJuanita Solano Espinosa – Senior Marketing Manager Italy, TrustpilotAbout the GuestAs Head of Marketing for Benelux and Sweden at Trustpilot, Michelle works across a wide range of topics within the marketing and e-commerce space. In her current role, she focuses on consumer feedback, broader marketing trends, and the use of social proof and reviews across both B2C and B2B companies. Her background in psychology also gives her valuable insight into cross-border marketing, behavioral psychology, and nudging.Connect with Michelle.
Carlijn wordt gek van de brommende pomp van haar buurman. Al jaren probeert ze het op te lossen: gesprekken voeren, compromissen zoeken, kalm blijven. Maar haar buurman geeft geen krimp en het lijkt alsof hij haar grenzen gewoon niet serieus neemt. Ondertussen groeit haar frustratie. Wat doe je als iemand niet verandert, maar jij wél met de gevolgen zit? In deze aflevering duiken David en Arjan in een situatie die voor veel mensen herkenbaar is. Hoe stel je een grens zonder jezelf te verliezen? Wat zegt die irritatie eigenlijk over jou? En is het mogelijk om rust te vinden, zelfs als de buitenwereld je blijft triggeren? Een eerlijk en verhelderend gesprek over innerlijke vrijheid, spirituele groei én de verrassende lessen van… een brommende pomp. Laat je weten wat je van deze aflevering vond?Shownotes:Bestel nu ons nieuwe boek Peace of Mind en ontdek de 5 principe van innerlijke vrede.Blij met ons? Geef ons dan een 5 sterren review op Google, Feedback Company en/of Trustpilot.Leuk als je reageert op de podcast onder deze aflevering in de comments, via youtube, of via onze socials.❓ Stuur hier jouw vraag in!↗️ Stuur deze podcast doorOnze programma's:✨ Miracle Roadmap (met speciale aanbieding voor podcast luisteraars, start in febr en sept)
Automation and cheap data turned outbound into spam and Google's new rules are shutting the door on mass email. AI only made the noise louder. In this episode we break down how the predictable-revenue model collapsed, why reply rates keep falling, and why phone calls and research-driven outreach are proving more effective. JB Daguené, founder and CEO of Evergrowth, explains how his team uses AI digital colleagues to help sales teams start real conversations instead of just firing off sequences. (00:00) - Introduction (01:05) - JB's Journey with Trustpilot (04:04) - The Early Days of E-commerce and Customer-Centric Sales (14:37) - The Impact of Predictable Revenue (17:47) - The Rise of SDRs and Data Challenges (18:53) - How did we get here? (21:57) - Automation, AI and Pipeline Management (24:40) - The SDR Playbook (26:57) - Challenges with Tools and Silos (29:17) - Google's Crackdown on Email Spam (33:04) - The Resurgence of Phone Calls (35:48) - Evergrowth's AI Tool (37:58) - Understanding Agentic Workflows (45:47) - Avoiding AI Hallucinations (53:55) - Wrapping up (55:51) - Next Week: Chris Walker on Frequency
AI is finding its way into almost every corner of customer service, but is it really what customers want? According to Kinsta's recent survey, the answer is overwhelmingly no. An incredible 93 percent of respondents said they would rather speak to a human than an AI chatbot when they need support. Nearly half even said they would cancel a service if it relied solely on AI-driven support. In this episode, Roger Williams, Community Manager at Kinsta, breaks down the story behind those numbers and explains why his team continues to invest heavily in human-first support. Kinsta has built its reputation on 24/7 access to real engineers who understand the complexities of WordPress hosting, resulting in a 98 percent customer satisfaction score and consistently high ratings on platforms like G2 and Trustpilot. Roger shares how Kinsta blends human expertise with AI tools in a way that enhances, rather than replaces, the customer experience. He talks about the role empathy plays in building trust, the importance of empowering support staff to own conversations, and why support should be viewed as an opportunity to strengthen relationships rather than just a cost to be reduced. We also discuss the growing perception that AI in support is more about saving money than improving service, how business leaders can avoid falling into that trap, and what the future of open web hosting could look like as AI capabilities mature. Whether you are in tech leadership, run a customer-facing team, or simply value a good support experience, this conversation offers insights that go beyond the AI hype and focus on what truly matters to customers.
AI SEO Checklist: Key Strategies for 2025 and Beyond | Marketing Essentials with Favour Obasi-Ike | Get exclusive SEO newsletters in your inbox.In this podcast Search Engine Optimization (SEO) essential checklist episode, Favour will be sharing insights into its foundational elements and practical application for businesses. He explains how connecting websites to search consoles like Google Search Console and Bing Webmaster Tools is crucial for online visibility. The conversation also emphasizes the importance of sitemaps as the "brain" of a website, detailing how they transmit crucial information to search engines.Key aspects such as keyword research, on-page SEO (including image optimization and meta descriptions), off-page SEO (like Google Business Profile and backlinks), content strategy, and technical SEO (mobile-friendliness, site speed, and HTTPS) are thoroughly discussed to empower listeners with actionable steps for enhancing their digital presence.Frequently Asked QuestionsWhat are the fundamental basics of SEO that every business owner needs to understand?The foundational basics of SEO begin with proper "setup." This means ensuring your website is connected to Google Search Console and Bing Webmaster Tools. These platforms are non-negotiable for online visibility, acting as the internet service providers that make your website findable by search engines. Just as you need internet service to be online, your website needs to be submitted to these tools to appear in search results. Furthermore, after acquiring a domain, it's crucial to select reliable hosting, which impacts your website's performance and scalability. Understanding that your website is an "intellectual property" capable of attracting traffic is key, and this visibility is achieved by making it readable, accessible, clickable, and findable, not just by its name but by the solutions it offers.Why is a sitemap crucial for a website's functionality and discoverability?A sitemap serves as the "brain" of your website. Without it, your website, despite looking good, lacks the functionality to transmit signals effectively to search engines. The sitemap contains links to all your website's pages, including product links, category links, blog posts, and core pages like the homepage and contact page. When you create and submit a sitemap, you are essentially providing search engines (like Google, Bing, Siri, Alexa, and even AI platforms like ChatGPT) with a structured map of your content. This allows them to index your pages efficiently, making your content discoverable when users search for relevant keywords or phrases. Updating your sitemap with fresh content ensures continuous visibility and relevance in search results.How does effective copywriting and content formatting contribute to SEO and user engagement?Effective copywriting and content formatting are vital for both SEO and retaining user attention. Key principles include:Conciseness: Sentences should ideally be 10 words or less, and paragraphs no more than three to five sentences, making content easy to skim and digest.Action-Oriented Language: Start sentences with verbs or adverbs to encourage engagement.Headings and Subheadings (H1, H2, H3 tags): Use these to break up text, provide clear structure, and help search engine crawlers understand the content's hierarchy. Google's web crawlers read and index these tags, which can improve your visibility in "people also search" sections.Impact Statements: Include a clear thesis upfront and a strong closing statement.White Space and Bullet Points: Utilize these to enhance readability and prevent overwhelming blocks of text.Clarity and Specificity: Your content should be clear, legible (consider font size for various screens), and directly address specific user queries. This ensures that users find value and direction, leading to higher engagement and conversion rates.Ultimately, good copy stops the "scroll" and encourages visitors to stay longer, signaling relevance to search engines and increasing the chances of conversion.How does on-page SEO optimization, particularly image and link optimization, improve website performance?On-page SEO involves optimizing individual web pages to rank higher and earn more relevant traffic in search engines. Key aspects include:Image Optimization: This goes beyond just changing file formats. It involves compressing images (e.g., using compressor.io) to reduce file size without losing quality. Large image files slow down website loading speeds, leading to higher "bounce rates." Renaming image files with relevant keywords also signals content to search engines.Internal Links: Linking to other relevant pages within your website improves user navigation and helps search engines understand the structure and depth of your content.External Links: While some may fear sending users away, strategically linking to credible external sources (like social media profiles, features on other sites, or relevant industry resources) can enhance your website's authority and provide additional value to users.Meta Descriptions and Title Tags: These provide a brief summary of your page's content, influencing click-through rates from search results. A compelling meta description, similar to an email's preview text, encourages users to click.Optimizing these elements ensures a faster, more engaging user experience, which is positively rewarded by search engine algorithms.Why is off-page SEO important, and what are some key strategies?Off-page SEO refers to actions taken outside of your website to improve its search engine ranking. The primary goal is to build your website's authority and credibility through external signals. Key strategies include:Google Business Profile: Essential for local businesses, this profile allows you to list your services, receive reviews, and appear in local searches. Positive reviews, especially those containing relevant keywords like "best pizza" or "amazing service," act as strong validation signals.Backlinks: Obtaining links from high-domain-authority websites (e.g., Medium.com, LinkedIn, Blogger.com, Hubpages.com) significantly boosts your site's credibility and search ranking. These are known as "parasite SEO" techniques. Writing articles on these platforms and embedding links back to your site drives referral traffic and builds authority.Online Reviews: Encouraging reviews on platforms like Trustpilot or the Better Business Bureau (BBB) helps build trust and signals to search engines that your business is legitimate and valued by customers.These off-page efforts extend your online presence beyond your website, validating your business as a trusted source of information and services.How does content SEO contribute to long-term website success, and what are common pitfalls to avoid?Content SEO focuses on creating high-quality, relevant, and engaging content that attracts and retains an audience. Key elements include:Table of Contents: For longer articles, a table of contents enhances user experience and helps search engines understand the content structure.Updating Old Content: Regularly refreshing existing articles ensures they remain current and relevant, signaling to search engines that your content is up-to-date and valuable. This also helps you "stay credible" in the ever-evolving digital landscape.Engaging Intros and Formatting: Compelling introductions grab attention, and using bold sentences, headings, and subheadings (H1, H2, H3 tags) improves readability.Conversational Tone: Engaging with your audience "as a conversation" rather than talking "at them" builds connection and trust.A common pitfall is producing content without a clear understanding of what your audience needs or wants. By actively listening to your community (e.g., through polls) and delivering content that addresses their specific "queries" and "solutions," you build loyalty and ensure your efforts are not wasted.How has the rise of AI impacted SEO, and what technical SEO elements are now more critical than ever?The rise of AI has transformed SEO, making it more critical than ever. AI platforms like ChatGPT, Siri, and Alexa increasingly pull information from structured data on websites to answer user queries. This means:Structured Data (Schema Markup): Implementing schema markup for events, products, recipes, FAQs, and other content types helps AI agents understand your content's context, making it more likely to be featured in AI-powered search results.Authority and Credibility: AI prioritizes information from authoritative sources. Therefore, having a strong online presence with a well-structured and regularly updated website is paramount for being referenced by AI agents.Mobile-Friendliness and Site Speed: These remain crucial. Websites must load quickly on all devices, as slow loading times lead to high bounce rates, negatively impacting SEO.HTTPS Protocol: Ensuring your website uses HTTPS (secure) instead of HTTP is a fundamental SEO requirement. Insecure sites are penalized in search rankings.Broken Link Management: Regularly checking and fixing broken links (e.g., using tools like Siteliner.com) maintains a healthy website and prevents negative user experiences.SEO-Friendly URLs: URLs should be clear, relevant, and incorporate keywords to enhance discoverability.In essence, SEO and AI are "Siamese twins" in the digital world. SEO is evolving into "thought leadership," where a mix of audio, video, and text content (like podcasts and YouTube channels connected to a website) with structured data will be key to success in the AI-driven future. The focus is shifting from merely "ranking" to making an "impact" by reaching the right people and establishing authority in your niche.Digital Marketing SEO Resources:>> Join our exclusive SEO Marketing community>> SEO Optimization Blogs>> Book Complimentary SEO Discovery Call>> Subscribe to We Don't PLAY PodcastBrands We Love and SupportLoving Me Beauty | Buy Vegan-based Luxury ProductsUnlock your future in real estate—get certified in Ghana today!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
I know the pinch when budgets tighten, customers shift, and deadlines close in. Yet, marketers have a superpower: like Superman's X-ray vision, we see through constraints to the core idea.That is the essence of our craft – not waiting for perfect conditions but delivering breakthrough concepts right here, right now.So I loved this lesson in a recent podcast guest application – ‘every challenge is a creative opportunity.'To hear the story behind that lesson, along with many more lesson-filled stories, I talked to Dana Bodine, US VP of marketing, Trustpilot [https://www.trustpilot.com/].Trustpilot is a publicly traded company on the London Stock Exchange. In 2024, it reported $211 million in revenue.Bodine looks after the entire US market, the US portion of an international audience of 64 million monthly active users.Lessons from the things she madeEvery challenge is a creative opportunityBuilding a relationship with commercial partners is key Stay calm under fire (+ on tight deadlines) Get a seat at the table by creating sales materialsTo truly be customer-obsessed, respect the customer's timeIdeas are only powerful when they come with contextDiscussed in this episodeStrategic Advertising and Marketing: It's not what you make, it's what you make possible (podcast episode #117) [https://marketingsherpa.com/article/interview/strategic-advertising]Team Building: Loyalty, relationships, pre-selling, and other keys to marketing management success (Podcast Episode #16) [https://marketingsherpa.com/article/interview/team-building]Marketing & Communications: It's important to ‘take a beat' (podcast episode #140) [https://marketingsherpa.com/article/interview/marketing-and-communications]Five Tips From a Personal Care Industry CEO for Setting (and Getting Approval for) Your Marketing Budget [https://sherpablog.marketingsherpa.com/marketing/tips-marketing-budget-approval/]Marketing: It's not about you, and when you make it about you, you are never going to succeed (podcast episode #53) [https://marketingsherpa.com/article/interview/marketing-not-about-you]The Radical Idea: Customer-first marketing prioritizes customer experience over upsells [https://sherpablog.marketingsherpa.com/consumer-marketing/the-radical-idea-customer-experience-over-upsells/]AI engineering voucherMarketingSherpa has teamed up with parent company MeclabsAI to produce a research study. We are granting 10 AI engineering vouchers worth $5,000 each to eligible companies. Learn more at https://meclabs.com/research/5k-engineering-voucherNext eventJoin us for AI Hackathon: Build a powerful lead gen agent in just 90 minutes [https://join.meclabsai.com/mec050] on Wednesday, August 20th at 2 pm EDT.Apply to be a guestIf you would like to apply to be a guest on How I Made It In Marketing, here is the podcast guest application – https://www.marketingsherpa.com/page/podcast-guest-application
What's the Fastest Way to Get Webpages Indexed (Technical SEO) by Search Engines? with SEO Expert, Favour Obasi-ike, MBA, MS | Get exclusive SEO newsletters in your inbox.This episode focuses on search engine optimization (SEO) and the fastest ways to get indexed by search engines, extending beyond just Google to include other platforms and AI-powered large language models (LLMs) like ChatGPT emphasizing that building trust with search engine algorithms is paramount, achieved through consistent content creation, linking strategies (backlinks), and connecting websites via tools like Google Search Console. Favour highlights the importance of updating existing content and addressing user queries to improve visibility across various search and AI platforms, ultimately advocating for a strategic and patient approach to online presence rather than solely focusing on a single ranking metric.AD BREAK: Get 20% off your first booking & be the first to know about our new arrivals, spa deals, and events with Somatic MassageFrequently Asked Questions about Search Engine Indexing and Online PresenceWhat is the fastest way to get indexed by search engines?The fastest way to get indexed by search engines is by building trust and establishing connections. This means having conversations around the questions people are asking and providing answers in the form of website links. These links should then be shared on other reputable websites to create backlinks, which signal to search engines that your website has authority. It's not just about creating a lot of content, but about creating relevant, high-quality content that answers user queries and is linked to by trusted sources.Why isn't my website ranking on search engines?There are several reasons why your website might not be ranking. Common issues include not having your website manually indexed or automatically discovered by search engines, or not being connected to Google Search Console. Additionally, your content might not be seen if it's not frequently updated, as AI servers and search engines prioritize recently modified content. A lack of engagement and underutilization of your website compared to time spent on social media can also hinder its visibility. Essentially, if search engines aren't "seeing" your content, they can't recommend it.How long does it take for SEO efforts to show results?Ranking SEO web pages on Google and other search engines takes time and consistency. While immediate indexing can occur within hours or days for consistent posters, significant milestones, such as receiving your first 10 clicks, can take around six months, even with hundreds of articles. The key is consistent effort, building trust with algorithms, and maintaining an active online presence. The compound effect of consistent content creation can lead to substantial impressions over time.How does trust factor into search engine ranking?Trust is paramount for search engine ranking. Just as in human relationships, search engines, particularly Google, rely on trust to refer content. This trust is established when other third-party websites, which Google already trusts, link to your website, thereby vouching for your site's authority. These "off-page SEO referring domains" (like links on Reddit, Trustpilot, LinkedIn, Pinterest) may have varying impact, but they contribute to your credibility and signal to search engines that your content is valuable and reliable.Is traditional SEO still relevant with the rise of AI and Large Language Models (LLMs) like ChatGPT?Yes, traditional SEO is still very relevant and, in fact, synergistic with AI and LLMs. While AI provides generative answers, it often sources its information from traditional search engines like Google. Therefore, optimizing your content for Google through good SEO practices (like answering frequently asked questions, using appropriate keywords, and having a well-structured site map) directly contributes to your brand being cited and mentioned in AI-generated responses. AI and SEO are not competing but are interdependent, with AI leveraging the foundation built by strong SEO.How can I optimize my content for AI search engines?To optimize for AI search engines, focus on providing succinct, evidence-based answers to specific, question-based headings, similar to "People Also Ask" sections on Google. Ensure your content is frequently updated ("last modified" date is recent) as AI prioritizes fresh information. AI servers are looking for up-to-date, relevant context. By consistently creating and updating content that answers user queries and by connecting your website to search engines via tools like Google Search Console, you increase the likelihood of being sourced and mentioned by AI.What is the significance of a "sitemap" and "DNS" in getting indexed?A sitemap acts as a map of your website, providing search engines with a structured list of all your pages, products, and blogs. Submitting an updated sitemap is crucial for search engines to crawl and understand your site's content. DNS (Domain Name Server) is like your unique digital DNA for your website, confirming your ownership of the domain. Connecting your DNS record with a unique identification number (like a TXT record from Google Search Console) gives search engines access to your site's architecture, allowing them to effectively read and index your content.What is the difference between manual and auto-indexing, and how do they impact visibility?Manual indexing involves actively submitting your website or specific pages to search engines (e.g., through Google Search Console) to ensure they are discovered. Auto-indexing refers to the automatic discovery and crawling of your site by search engines over time due to consistent activity and established trust. While manual indexing provides an initial push, consistent content creation and updates increase your "crawl budget," leading to higher priority and more frequent auto-indexing. Both are important; consistent manual effort eventually leads to more efficient auto-indexing and better long-term visibility.Digital Marketing Resources:>> Join our exclusive SEO Marketing community>> SEO Optimization Blogs>> Book Complimentary SEO Discovery Call>> Subscribe to We Don't PLAY PodcastBrands We Love and SupportLoving Me Beauty | Buy Vegan-based Luxury ProductsUnlock your future in real estate—get certified in Ghana today!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
1st Annual Global Neurodivergent Leaders Summit 2025 This event spotlighted the brilliance of leaders who were once labeled as “disabled” simply because they think differently. These trailblazers—CEOs, Global speakers, Executive coaches, and Industry Titans from Banking, Real Estate, and the Global Sales and Marketing —have leveraged their ADHD, dyslexia, OCD, and other forms of neurodivergence as superpowers that set them apart. Let's celebrate and elevate those who are changing the world—not in spite of how they think, but because of it. Raymond Kemp Title: Navigating with a Different Compass (Leading with ADHD in a Neurotypical World) Summary: Leadership isn't reserved for those who think in straight lines. It's about clarity, self-command, and the courage to lead from exactly where you are. I want every leader in the room—whether neurodivergent or not—to walk away knowing that different doesn't mean deficient. When you understand your wiring and Own the Helm, your unique perspective becomes a competitive advantage, not a compromise. Kathy Marcino Title: Coaching Through Conflict: Learn Strategies for Identifying Conflict Types, Successfully Navigating Workplace Conflict, and Turning It into Positive Growth. Summary: “Disagreement holds the potential for deeper understanding.” When conflict is managed effectively, it can drive innovation and enhance team performance. In this session, Kathy Marcino walks leaders through a structured path for transforming disagreements into shared goals and solutions. Drawing from her extensive coaching experience, she equips participants with a framework to recognize early warning signs, stay grounded in difficult conversations, and co-create lasting resolutions that strengthen team dynamics and performance. Dan Dominguez Title: Embrace Your Neurodivergent Edge: How Self-Awareness Fuels Resilient Leadership Summary: When I first entered the military, I thought I had to be just like everyone else—follow the rules, fit in, and never let my differences show. But in the heat of tough missions, something clicked: the way my mind worked—my neurodivergent wiring—wasn't a liability. It was my edge. Later, in the world of sales, I saw the same truth again: those traits I once hid—my intense focus, my out-of-the-box thinking, my deep desire to help others—were exactly what helped me forge real connections and close deals. It took self-awareness to stop fighting those parts of myself and start using them as strengths. In this talk, I share that journey, along with a simple framework—Recognize, Accept, Celebrate—to help others stop hiding and start embracing their own neurodivergent edge. My story is a reminder: your greatest leadership potential lies not in fitting in, but in owning and celebrating who you really are. Paul McCarthy Title: Drowning out the voices we need to hear. Why F.I.R.E.D. leaders are your 'hidden gems' Summary: Two Options:Talk Summary 1 To survive disruption, organizations need leaders who possess disruptive leadership capabilities. So they hire them and then they fire them. Publicly, organizations say they want leaders to be innovative thinkers who challenge the status quo. Privately, conventional leadership culture wants nothing of the sort. Leaders with disruptive leadership capabilities often embody the very leadership qualities that organizations so desperately need to navigate disruption and adapt to the “new normal” of constant change, yet these leaders are being marginalized, ostracized, and even exorcised from today's organizations. We will need a different kind of leader for the future and our organizations are unprepared for how to identify, recruit, onboard, and develop this kind of leader. Join us for a radical, refreshing talk with Paul McCarthy, as openly talks about the untalkable, questions the unquestionable, and reframes perceptions about the leadership we desperately need for our times. Paul will share insights from his own experiences as a leader with disruptive leadership capabilities, as well as from his global research and first best-selling book into how individual leaders can be identified, cultivated, and embraced for being disruptive. He will also help us to understand how we can identify disruptive leadership capacity and capability. Talk Summary 2 Paul takes audiences on an exploratory journey to imagine a future where leaders who are currently perceived as 'not fitting in' or as 'bad culture fits' are the ones that organizations will increasingly need to thrive in a constantly changing environment. Yet these leaders are being marginalized, ostracized, and even exorcised from today's organizations. Using his own personal experiences, as well as research, case studies and outputs of interviews, Paul introduces the F.I.R.E.D. Leadership Framework and shows organizations why we need to embrace leaders who think differently. By helping reframe how organizations perceive their 'agitators', Paul shows how to cut through the noise to equip those organizations with the approach needed to create the next generation of leaders our world so desperately needs to successfully navigate ongoing disruption, continue to innovate and deliver transformative outcomes. Dr. Regeline “Gigi” Sabbat Title: “You Can Lead” ( Regardless if you are Neurodivergent you can lead. - Dr. Gigi Sabbat) Summary: Absolutely — being neurodivergent does not limit your ability to lead. In fact, many neurodivergent individuals bring exceptional strengths to leadership, such as: • Unique perspectives and creativity • High levels of focus and dedication • Empathy and emotional intelligence • Innovative problem-solving • Resilience and adaptability Leadership isn't about fitting a mold — it's about authenticity, vision, and the courage to empower others. Whether you're neurodivergent or not, your lived experiences can shape you into a powerful, impactful leader. Manny Piñiero Title: “Wired Differently - Neurodivergent Leadership and the Power of Intentional Time" Summary: Wired differently, I thrive in navigating complexity, identifying patterns others may overlook, and creating meaningful systems that honor both people and outcomes. My connection to time is not just about efficiency, it's about intentionality. I believe in making time count by aligning actions with purpose, fostering environments that empower teams to do the work that truly matters, while leading with clarity, empathy, and a deep respect for the diverse ways people think, work, and thrive. Holly White Title: Radical is Relative: Trusting Your Instincts Before the World Catches Up Summary: Some of the most powerful insights come from minds that don't follow conventional paths. In this talk, I explore how ADHD-related cognition—nonlinear, spontaneous, and deeply intuitive—often leads to ideas that feel radical to others but entirely natural to the thinker. We'll examine why these ideas meet resistance, how traits like discomfort with uncertainty affect their reception, and what it means to trust your instincts in a world that hasn't caught up yet. Whether you're the one generating paradigm-shifting ideas or the one receiving them, “trust the process” becomes more than a mantra—it's a model for creative courage, leadership, and cognitive integrity. Rosie Ward Title: Ditch the Head Trash! Upgrade Your Faulty Programming So You Can Maximize Your Impact Summary: Being human is messy. We are hardwired to be on high alert for threats, activating our biological hardwired instincts to self-protect and cling tightly to what is familiar. Yet our world demands that we are able to lean into discomfort and disruption. This creates a gap that keeps us stuck more than we realize. This session will normalize our shared human experience for why we get in our own way as a result of our 7 Faulty Programs and give you tangible tools to upgrade your own faulty programming so you can embrace your own sparkle and maximize your shine and impact around you. David Citron Title: Unleash Your ADHD Superpower in 4 Minutes a Day Summary: In this talk, David Citron, founder of Expressocoaching.com which serves ADHDers who lead organisations in 31 countries worldwide shares the 3 keys to unleashing your ADHD Superpower as a neurodivergent leader. This powerful methodology which has a 4.8* Trustpilot rating from thrilled leaders around the world can change the next 30 years of your life. Expresso has been used by everyone from small business owners to large corporations like Microsoft in order to bring out the very best from the talented neurodivergents in their senior leadership team. Kick back and listen to the story of how the Expresso ADHD revolution began with one client called Joe who had a peculiarly, frustrating challenge. Kent Cravens Title: Expect Authenticity?......Be Authentic Yourself. Tips on building a culture based on Authenticity And Trust Summary Many of us spend more waking hours with our work teams than we get to spend with our families. Authenticity And Trust are essential elements to creating a work environment that leads to sustained satisfaction and longevity in your team. Here are some tips to make sure you're moving in the right direction.
If nearly half of consumers spend more with brands they trust, why aren't more companies making trust a core business strategy instead of just a tagline? To help me explore this question, I'm joined by Dana Bodine, U.S. Vice President of Marketing at Trustpilot, the world's largest independent platform for customer feedback. About Dana BodineDana is an experienced marketing executive and currently serves as Vice President of Marketing for the US at Trustpilot. Prior to this role, Dana held multiple leadership positions including Vice President of Marketing and PR at Pagaya, and Vice President of Global B2B Marketing for Strategic Growth at Mastercard, where responsibilities encompassed inclusive growth initiatives and enterprise partnerships. Additional experience includes Vice President of Global Marketing at Mastercard Labs, Vice President of Corporate Marketing and Brand Development at Time Inc., and strategic marketing roles at Apple and NBCUniversal Media, LLC. Dana's early career featured positions at The New York Times and Warner Bros., focusing on advertising and digital marketing. RESOURCES TrustPilot: https://www.trustpilot.com https://www.trustpilot.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150"Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company