PayDirt: A PaymentsSource Podcast with Daniel Wolfe

After the search giant tapped the fintech to add remittance services to its digital wallet, the companies faced myriad challenges. The biggest was making the offering intuitive for Google Pay users.

DLocal, which connects merchants with consumers in emerging markets, has a plan to carry over momentum from its recent listing on Nasdaq into hiring and expansion efforts.

During lockdown, adoption of services like mobile order-and-pay, biometric authentication, contactless fare collection and digital currency accelerated. Consumers have more options than ever — and their behaviors will guide further innovation.

Michael Moeser, senior analyst at PaymentsSource, talks to Atif Siddiqi, Founder and CEO of Branch, about the future of providing faster access to earned wages.      

John Adams, Executive Editor at PaymentsSource, talks to Debbie Gamble, chief officer of Innovation Labs and New Ventures at Interac, about Canada's growing digital needs.

Michael Moeser, senior analyst at PaymentsSource, talks to Dustin Eide, CEO of CanPay, about payments innovation in the legalized cannabis industry.

Michael Moeser, senior analyst at PaymentsSource, talks to Simon Powley, head of advisory services at Diebold Nixdorf, about the importance of cash as the economy recovers from the coronavirus pandemic.

Kate Fitzgerald, senior editor at PaymentsSource, talks to Kurt Kumar, vice president of marketing and business development at RocketFuel, about the growing use of crypto in payments exhibited by Visa, PayPal and others.

Kate Fitzgerald, senior editor at PaymentsSource, talks to Eric Schuppenhauer, Head of Consumer Lending and National Banking at Citizens Bank, about lending at the point of sale.

David Heun, associate editor at PaymentsSource, talks to Laura Socha, senior partner at Capco, about the trends driving the advancement of payment technologies in Canada.

Michael Moeser, senior analyst at PaymentsSource, talks to Marcy Campbell, vice president of digital in-store commerce and global professional services at PayPal, about how payments will change as more consumers return to stores.

Michael Moeser, senior analyst at PaymentsSource, talks to Shai Cohen, senior vice president of global fraud solutions at TransUnion, about the rapid evolution of fraud in the digital era.

Michael Moeser, senior analyst at PaymentsSource, talks to Nikki Darden, head of global marketing integration at Citigroup; and Cheryl Guerin, executive vice president of North America marketing and communications at Mastercard, about the True Name feature on their cards.

David Heun, associate editor of PaymentsSource, talks to Sara Hafner, head of financial partnerships at Forter, about how the growth of online shopping has raised the stakes for fraud prevention.

David Heun, associate editor of PaymentsSource, talks to Phillip Dunkelberger, president and CEO of Nok Nok Labs, about the latest developments in data security. Nok Nok is a founding member of the Faster Identity Online alliance, or FIDO.

Kate Fitzgerald, senior editor at PaymentsSource, talks to Barry Baird, head of payments capability and delivery at TD Bank, about how technology has transformed the way people make P2P payments and handle other day-to-day interactions with the bank.

Michael Moeser, Senior Analyst at PaymentsSource, talks to Brian Barth, CEO of Uplift, about how the buy now/pay later space continues to develop.

Michael Moeser, Senior Analyst at PaymentsSource, talks to Kevin Weller, a senior director in the security and products group at Visa; and Jaime Howard, head of product and marketing at Cardinal Commerce; about the growing role of 3-D Secure 2.0, also known as EMV 3DS.

Michael Moeser, Senior Analyst at PaymentsSource, talks to Atif Siddiqi, founder and CEO of Branch, about the transformation going on with payroll payments.

Kate Fitzgerald, senior editor at PaymentsSource, talks to Eric Grover, principal at Intrepid Ventures, about the political activities that hinder the expansion of payment systems.

Daniel Wolfe, editor-in-chief of PaymentsSource, talks to Derek Webster, founder and CEO of CardFlight, about his company's weekly merchant sentiment survey and how things have changed since the early days of the pandemic — and what changes are on the horizon.

Michael Moeser, senior analyst at PaymentsSource, talks to Matt Oppenheimer, co-founder and CEO of Remitly, about how the remittance market has handled the coronavirus pandemic, and what will happen going forward.

Michael Moeser, senior analyst at PaymentsSource, talks to Jennifer Philo, group vice president of U.S. commerce at Blackhawk Network, about the ways the global pandemic has transformed the use cases for gift cards, prepaid cards and loyalty products the company supports.

Like in the industries its reporters cover, the lack of Black representation in business and financial media has created blind spots. Predominantly white newsrooms often miss stories about systemic racism or fail to reach an audience of more than one demographic. In the wake of this summer's Black Lives Matter protests, there are serious implications for financial services, the reporters covering them — and an emerging group of professionals creating their own media. What can journalists like us learn from these Black voices? 

Michael Moeser, senior analyst at PaymentsSource, talks to Jason Hanson, Senior Vice President of Global Business Development and Acceptance at Discover, about the trends shaping the future of digital payments.

Michael Moeser, senior analyst at PaymentsSource, talks to Cecilia Frew, senior vice president of Visa Direct at Visa, about the demands driving digital payments throughout the year.

Asset and capital allocations often exacerbate systemic racism across the financial services in some surprising ways. Innovators in the fields of asset management, banking, impact investing and pensions suggest there are also many ways to disrupt the cycle. Shifting the flow of capital could help reduce or eliminate institutional barriers and racial discrimination.

Michael Moeser, senior analyst at PaymentsSource, talks to Brandon Thompson, EVP at Green Dot, about the drastic changes its audience has faced over the course of 2020.

The lack of Black representation in the financial services stems from two interconnected problems. Black professionals face significant hurdles once they break into the industry. And the presence of nearly 175,000 Black financial professionals displays that their widespread absence at the upper executive ranks isn’t a product of there being an insufficient talent pool. 

Kate Fitzgerald, Senior Editor at PaymentsSource, talks to Barry McCarthy, President and CEO of Deluxe, about the role legacy providers have in the world of modern fintech.

Michael Moeser, Senior Analyst at PaymentsSource, talks to Ginger Siegel, North America Small Business Lead at Mastercard, about how smaller shops are managing through the coronavirus pandemic.

Racism at the branch and in the workplace makes it harder for Black Americans to gain access to financial services. In the second episode of the Access Denied podcast, innovators and researchers from the fields of human resources, banking and wealth management explain how industries leave people out — and what needs to be done to change it.

Michael Moeser, Senior Analyst at PaymentsSource, talks to Alex Fisher, Vice President of Retail at Afterpay, an Australian company, about the factors behind the growth of the global 'buy now, pay later' market.  

Michael Moeser, senior analyst at PaymentsSource, talks to Chris Lybeer, chief strategy officer at Revel, about the trends driving digital payments in the restaurant industry.

In this featured episode from the Arizent special series, net worth disparities and the roles housing and mortgage discrimination play in Black homeownership show how it's impossible to close the gaps without eliminating racism.

Daniel Wolfe, Editor-in-Chief of PaymentsSource, talks with Jay Klauminzer, CEO of Raise, to talk about how the company adapted to abrupt, long-term change in consumer payments.

Michael Moeser, senior analyst at PaymentsSource, talks to Christian Fredrikson, CEO of Fingerprint Cards, about the ways biometric authentication has been adopted during the coronavirus pandemic.

David Heun, Associate Editor at PaymentsSource, talks to Kevin Gosschalk, CEO and founder of Arkose Labs, about the fraud trends that have emerged over the course of the coronavirus pandemic.

Michael Moeser, Senior Analyst at PaymentsSource, talks to Jess Turner, EVP of consumer and small business solutions at Mastercard, about how consumers are making payments when they're no longer on lockdown but not quite back to the way things used to be.

PaymentsSource Senior Analyst Michael Moeser talks to Tyler Beuerlein, chief revenue officer of Hypur, about the challenges of handling payments in the legalized cannabis industry.

PaymentsSource Senior Analyst Michael Moeser interviews Visa's global head of contactless payments, Dan Sanford, about the factors causing a sharp rise in the use of contactless cards and mobile wallets across the globe.

Brad Windbigler, treasurer at Western Union, talks to us about how the company navigated the challenges of the pandemic — particularly as the global nature of its network meant it had to contend with moving money across parts of the world that recovered at vastly different rates from one another.  

John Drechny, the CEO of the Merchant Advisory Group, discusses how merchants are looking beyond the coronavirus crisis — and how every choice merchants make today will have consequences that last well beyond the pandemic.

The coronavirus pandemic has greatly disrupted many people's cashflow, and made financial management much more stressful. Earned wage access is one way to provide relief to those who still have an income but find themselves financially strained. PaymentsSource senior analyst Michael Moeser talks about earned wage access with Safwan Shah, the founder and CEO of Payactiv, a company that's operated in this space for nearly a decade.

Eric Grover, principal at Intrepid Ventures, explains in detail how the high-flying German fintech fell to scandal — and whether it could happen again.

Derek Webster, founder and CEO of the mobile point of sale provider CardFlight, talks with Daniel Wolfe, editor-in-chief of PaymentsSource, about the data CardFlight collects on small-business spending, which it updates every week during the coronavirus pandemic.

Nandan Sheth, Fiserv's global head of digital commerce, talks to PaymentsSource Associate Editor David Heun about the unprecedented challenge of bringing businesses into the digital age in an environment where many are adapting only out of necessity.

Tia Ilori, Senior Director of global fraud and breach investigations at Visa, joins us to talk with Michael Moeser, PaymentsSource's senior analyst, about the new attacks and fraud trends that have emerged since the start of the pandemic.

For a major bank, is it possible to be just as innovative — or even more so — when going fully remote? PaymentsSource executive editor John Adams talks to JPMorgan Chase's Tammy Petro about the unique challenges faced by the bank's wholesale payments business.  

Imagine you're a CEO on your first day on the job — and it's the early days of the coronavirus crisis. That was the situation Brady Harris found himself in when he took the top job at Dwolla, a payment company that we have covered for many years.

Avivah Litan, vice president and distinguished analyst at Gartner, explains the evolving role blockchain has taken during the coronavirus pandemic. Blockchain, originally developed for use with bitcoin, provides a way to bring trust and order to the chaos of the current crisis, but it's no silver bullet.