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Digital banking, supply chain, and tokenised finance are converging faster than expected Bitcoin, stablecoins, and tokenised instruments are here to stay Institutional adoption needs robust, trustworthy infrastructure From lonely beginnings to a maturing, bank-grade digital asset ecosystem Partnerships, patience, and discipline are key to building lasting ventures Powered by Phoenix Group The full interview is also available on my YouTube channel: YouTube: http://bit.ly/3ImJ71I
Silent attrition may be the biggest threat most banks aren't talking about — and the stakes are rising fast. The 2025 Generational Trends in Digital Banking study reveals that only 56% of digital banking consumers expect to maintain their current relationship over the next year, while the rest are quietly drifting toward stagnation or disengagement. This continuous erosion of loyalty comes just as the U.S. faces one of the largest intergenerational wealth transfers in history. Thirty-seven percent of Americans expect an inheritance in the next two decades, but if banks can't hold on to younger, digital-first customers now, those assets — and the loyalty — will walk out the door. Joining me today on the Banking Transformed podcast are two powerhouse experts – Jason Dorsey, President of The Center for Generational Kinetics, and Allison Cerra, Chief Marketing Officer at Alkami Technologies. They will unpack the findings from the 2025 Generational Trends in Digital Banking Study and share what banks must do now to stop the quiet exodus before it's too late. Remember, silent attrition doesn't announce itself — it's a quiet leak of loyalty, share of wallet, and future opportunity that can be devastating if ignored. This Episode of Banking Transformed is Sponsored by Alkami Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and business banking, digital account opening, payment security, and data analytics and marketing solutions. To learn more, visit www.alkami.com.
Wealth management is no longer just champagne perks and 2% fees. The new generation of investors demands digital, transparent, and affordable solutions.In this episode of Couchonomics with Arjun, we're joined by Dhruv Arora, Founder & CEO of Syfe, a digital wealth management platform managing over US$10B.We cover:- Why trust is the biggest competition in digital wealth- The difference between robo-advisors & true digital wealth platforms- How Syfe is scaling across Singapore, Hong Kong & Australia- Why inclusivity without affordability doesn't work- The merging of saving + investing into one continuumA sharp look into the future of wealth management, fintech, and investing.
This episode uncovers the hidden misconceptions that silently sabotage digital banks from the inside. Contrary to popular belief, it's not external disruptors that pose the biggest risk—it's internal blind spots.Digital transformation isn't a one-off project; it's an ongoing journey. Yet too many banks still treat digital as just another channel instead of their core product. The result? Missed opportunities, frustrated customers, and a slow slide into irrelevance.The episode breaks down the 10 most dangerous misconceptions, from ignoring customer feedback and prioritizing speed over quality to underestimating the power of user-centric design. More importantly, we explore how banks can shift their mindset to build sustainable, innovative, and experience-driven growth.Find out:1. The internal blind spots holding digital banks back2. How to move from channel-centric to product-centric strategies3. Why continuous innovation is the only way to stay relevantRead the full article on UXDA's blog: https://theuxda.com/blog/10-misconceptions-killing-digital-banks-from-within* AI podcast on UXDA article powered by Google NotebookLM
In This Episode This week on Breaking Banks we're continuing our series on Brett King's new book, Branch Tomorrow. We feature interviews with some of Brett's contributing authors: Bruno Diniz, Efi Pylarinou, Jim Marous, Paolo Sironi, and Richard Turrin. Each author brings specialty in different markets giving Branch Tomorrow a multi-perspective look at banking, banking culture, changes in 'branching' and the future of financial services across the globe, from the US to India, China, and Latin America. In this episode, Brett speaks with Richard Turrin, an industry leader in fintech innovation and digital transformation, and Author of Cashless: China's Digital Currency. Brett and Richard delve into the robust digital financial services landscape in China which experienced significant digital disruption starting in the mid-2010s. You'll hear how bankers there are still reeling from the unprecedented scale of disruption brought on by MYbank, WeBank, WeChat and Alipay. Then, Brett connects with Paolo Sironi, Global Research Leader in Banking and Financial Markets at the IBM Institute for Business Value and host of Provoke.fm's Bankers Bookshelf podcast. Paolo shares insights from the Eurozone on branch transformation, highlighting how some European banks are embracing digitization by evolving their branches. He discusses how they are balancing digital and physical presence by adjusting their in-branch product offerings, with a focus on personalization, financial inclusion, and maintaining strong customer engagement. Tune in now for these insightful conversations! Branch Tomorrow, available mid-September, is an invaluable resource for bankers, regulators, fintech innovators, and future-focused leaders dedicated to thriving in the digital transformation of finance. The future of banking is here!
In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Paul Noble, CEO of Chetwood Bank, to explore how the Wrexham-based bank has set about its product and tech innovation strategy as it looks to continue its growth trajectory, having reached the milestone of £4 billion in total customer savings deposits this year.
What happens when the banking world is hit by a “Black Swan” event?In this episode of the UXDA Podcast, we explore how unpredictable, high-impact shifts—like the digitalisation boom—caught many banks off guard, radically transforming customer expectations for speed, personalisation, and seamless service.We uncover why many institutions responded with surface-level fixes instead of full-scale transformation—widening the gap between what customers want and what banks deliver.Looking ahead, the rise of AI could be the next Black Swan, reshaping the industry once again. Discover what it takes to build antifragility—the ability to adapt, innovate, and thrive in the face of disruption.Find out:How past Black Swan events reshaped digital banking expectationsWhy AI could be the next game-changing disruptionPractical strategies for bridging the gap between customer needs and current offeringsRead the full article on UXDA's blog: https://theuxda.com/blog/black-swan-digital-banking-how-tech-shifts-disrupt-finance* AI podcast on UXDA article powered by Google NotebookLM
In this episode of Mint Techcetra, we speak with Anubrata Biswas, MD & CEO of Airtel Payments Bank, about the growing role of digital banking in India and why having a Safe Second Account is a necessity.As digital payments surge, so do the risks. Anubrata unpacks how evolving user behaviour and rising fraud have redefined what people expect from a bank and how Airtel Payments Bank is responding with mobile-first, secure, and accessible solutions. No paperwork. No hidden conditions. Just simple, smart, and safe banking. He also shares how the bank anticipated this shift early on, building safety features like Sleep Mode and Fraud Alarm long before fraud became a concern. Whether it's a gig worker in the city or a homemaker using UPI, this conversation explores how the Safe Second Account is designed to protect your primary bank account while making everyday money management effortless. Learn more about your ad choices. Visit megaphone.fm/adchoices
Today Chris Nichols sits down with Matt Quale, who serves as President of Digital Banking at Forbright Bank. He has decades of experience in consumer experience, technology, and financial services, having held leadership roles at Texas Capital Bank, Bask Bank, Brighthouse Financial, MetLife, American Express, WebMD, McKinsey, ConAgra, Coca-Cola, and General Mills. Chris and Matt dive into the methodology behind creating a high-performing digital strategy through technology, marketing, and traditional bank strategy. REQUEST YOUR SPOT FOR OUR COMMUNITY BANK SUMMER PERFORMANCE SERIES HERE The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees. SouthState Bank, N.A. – Member FDIC
"We're looking for ways to make an impact for credit unions of all sizes.” - Nick BrownThank you for tuning in to The CUInsight Network, with your host, Robbie Young, Vice President of Strategic Growth at CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest on today's show is Nick Brown, Senior Trainer & President/CEO at SalesCU, which has the honorable distinction of being named the Top Sales Training Company for two years in a row! Nick joins me to share his journey into the credit union industry and how he found his passion for sales and coaching, explaining how SalesCU helps credit unions move from a reactive, order-taking service approach to a proactive sales culture that adds real value for members.In our conversation, Nick covers the four essential elements SalesCU focuses on to build an effective sales culture and highlights the importance of leaders becoming effective coaches who observe, plan, develop, and hold their teams accountable in a positive way. He also shares his vision for the future, focusing on making SalesCU's programs accessible to credit unions of all sizes to help them deliver the value their members deserve.Nick reflects on his own life-saving experience at a Children's Miracle Network hospital as a child, sharing how SalesCU is donating a portion of its earnings to support Credit Unions for Kids.As we wrap up the episode, Nick reveals what about his childhood soccer coach inspired him, what cities he would most like to visit, and what book he believes everyone should read. Enjoy my conversation with Nick Brown!Find the full show notes on cuinsight.com.Connect with Nick:Nick Brown, Senior Trainer & President/C.E.O. at SalesCUsalescu.com Nick: LinkedInSalesCU: LinkedInBook mentioned: The Gap and the Gain by Dan Sullivan & Dr. Benjamin Hardy
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Teri Williams. Thanks! The transcript from this episode of Money Making Conversations Masterclass features a powerful and informative interview with Teri Williams, President, COO, and owner of OneUnited Bank, the largest Black-owned bank in the United States. Here's a breakdown of the key highlights and takeaways:
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Teri Williams. Thanks! The transcript from this episode of Money Making Conversations Masterclass features a powerful and informative interview with Teri Williams, President, COO, and owner of OneUnited Bank, the largest Black-owned bank in the United States. Here's a breakdown of the key highlights and takeaways:
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Teri Williams. Thanks! The transcript from this episode of Money Making Conversations Masterclass features a powerful and informative interview with Teri Williams, President, COO, and owner of OneUnited Bank, the largest Black-owned bank in the United States. Here's a breakdown of the key highlights and takeaways:
AI isn't a campaign. It's a core banking reset.In this episode of Couchonomics with Arjun, we're joined by Amith Rajan, CEO of Neo Ventures and Head of Digital Wholesale Banking at Mashreq, for a candid conversation on how AI, tokenization, and infrastructure transformation are reshaping the banking stack from the inside out.We unpack:- Why "rip and replace" is a myth and what real legacy evolution looks like-How Mashreq is deploying AI across KYC, onboarding, and customer insights-The role of tokenized assets, CBDCs, and smart contracts in wholesale banking- How Neo Ventures is exporting IP and scaling infrastructure beyond capital- Why culture, not technology, is the biggest barrier to digital transformation
TymeBank CEO Coenraad Jonker spoke to Mike Wills about the sharp rise in ID verification fees, how it impacts digital banking in South Africa, and why he believes the Home Affairs decision undermines financial access for millions. Afternoon Drive with John Maytham is the late afternoon show on CapeTalk. Presenter John Maytham is an actor and author-turned-talk radio veteran and seasoned journalist. His show serves a round-up of local and international news coupled with the latest in business, sport, traffic and weather. The host’s eclectic interests mean the program often surprises the audience with intriguing book reviews and inspiring interviews profiling artists. A daily highlight is Rapid Fire, just after 5:30pm. CapeTalk fans call in, to stump the presenter with their general knowledge questions. Another firm favourite is the humorous Thursday crossing with award-winning journalist Rebecca Davis, called “Plan B”. Thank you for listening to a podcast from Afternoon Drive with John Maytham Listen live on Primedia+ weekdays from 15:00 and 18:00 (SA Time) to Afternoon Drive with John Maytham broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/BSFy4Cn or find all the catch-up podcasts here https://buff.ly/n8nWt4x Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567See omnystudio.com/listener for privacy information.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Teri Williams. Thanks! The transcript from this episode of Money Making Conversations Masterclass features a powerful and informative interview with Teri Williams, President, COO, and owner of OneUnited Bank, the largest Black-owned bank in the United States. Here's a breakdown of the key highlights and takeaways:
In This Episode Live from the main stage at Arizent's Digital Banking 2025, this high-energy episode of Breaking Banks brings the regulatory heat. Host Jason Henrichs is joined by Alex Johnson (Fintech Takes) and Dara Tarkowski (Actuate Law) for unfiltered, rapid-fire takes on the most urgent—and divisive—issues shaping digital finance regulation today. In a fintech twist on the classic ‘90s game FMK, the trio tackles which regulatory bodies to "love, leave, or reform"—from the CFPB and OCC to the NCUA and beyond. No topic is off-limits as they debate the shifting landscape around Section 1033, Open Banking implementation, UDAP enforcement, and the growing tensions between innovation and compliance. Plus: what do the STABLE Act, the GENIUS Act, and Stablecoin policy have in common? They all point to a regulatory future that's as complex as it is critical to get right. This episode is not for the faint of heart, but essential listening for anyone working at the intersection of fintech, policy, and consumer protection.
The next banking stack won't just be fast — it has to be human.In this episode of Couchonomics with Arjun, Nick Drewett, Chief Commercial Officer at Engine by Starling, joins the conversation to share what it actually takes to launch and scale a digital bank — not in theory, but in practice.Engine is the tech spinout from Starling Bank - one of the world's first profitable digital banks - and it's now powering next-gen banking infrastructure globally.We cover:- How Salt Bank launched in under 12 months- Why most “modern” stacks still act like legacy- Where AI adds real value in banking- Why cost-to-serve is the new frontline- What it means to localise for the GCCEngine isn't theory — it's the tech behind Starling Bank's success.
Welcome back to Fintech Chatter Podcast! In this episode your host Dexter Cousins invites guest No2 back onto the show.David M. Brear is CEO of 11:FS Group and 11:FS Holdings. The award winning digital consultancy has built digital banks all over the world and through 11:FS holdings, David and the team are finally going to build the next generation of financial services, this time for their own company!Having first appeared on the show in January 2020, David and Dexter talk about the evolution of fintech, the challenges facing the fintech industry, and the future of digital banking. They also discuss the impact of AI on the consultancy model, the importance of understanding customer insights to drive innovation, plus the current state of fintech in the UK and Australia. David also reveals his new favourite hobby, the increasing role of influencers in fintech media and his personal health challenges that have him more motivated than ever.Chapters00:00 Introduction 01:16 About 11:FS03:05 Changing the Fabric of Financial Services17:20 Regulatory Challenges and Market Dynamics23:07 The Future of UK FinTech26:00 Maturity Challenges in FinTech29:05 Emergence of Influencers in FinTech33:26 The Power of Podcasting in FinTech38:13 The Reality of FinTech Media41:54 Cult of Personality in FinTech48:55 Building 11FS Holdings54:30 Health, Work, and Life BalanceFor more information on 11:FS - https://www.11fs.com/Listen to Fintech Insider Podcast - https://content.11fs.com/podcastsSend us a textSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp
There's a $260B SME financing gap in MENA, and most players are still offering copy-paste solutions.In this episode of Couchonomics with Arjun, Craig Moore, Founder and CEO of Beehive, shares how one of the region's original fintechs is tackling real problems with real results.Since 2014, Beehive has built a lending model that combines technology, regulatory know-how, and operational depth to serve the segment banks continue to overlook.In this conversation, we explore: • What SME lending looks like on the ground in the GCC • Why Beehive shifted from peer-to-peer to institutional capital • How investor appetite is changing, from family offices to global VCs • The practical role of AI in credit decisioning • Beehive's plans for expansion into Saudi Arabia, Oman, and more
The Venture Model Broke. But Startups Are Still Building.In this episode, Arjun is joined by Devin Kohli, General Partner at Outward VC, for a candid conversation on what's next for venture capital.They unpack:- Shifting VC trends in Europe, MENA, and the USA- Outward's bets on Curve, Vauban, Bud & more- AI hype vs. real vertical value- Tokenisation, digital assets & future financial infrastructure- Emerging tech hubs across Japan, MENA, Southeast AsiaPlus, Devin shares what conviction really looks like in a post-hype market — and why MENA founders are ones to watch.No pitch decks. No jargon. Just a candid chat about cycles, conviction, and building through uncertainty.
Digital banking is often seen as a smoother, less costly way to deliver financial services. But where there's tech, there are sometimes outages. Bank customers in the U.K. and other countries have seen an increasing number of banking interruptions, often with costly impacts.
Digital banking is often seen as a smoother, less costly way to deliver financial services. But where there's tech, there are sometimes outages. Bank customers in the U.K. and other countries have seen an increasing number of banking interruptions, often with costly impacts.
Phygital is the new digital.On Episode 2 of Couchonomics with Arjun Season 4, we sit down with Coenraad Jonker — Founder & Group CEO of Tyme — a digital banking pioneer who's built real scale across emerging markets.Tyme raised $250M in Series C. Reached a $1.5B valuation. Signed up 17M+ customers across South Africa and the Philippines. All while keeping CAC at one of the lowest levels globally.This isn't hype. This is hard-earned traction. We break down regulation, scale, AI-native banks & why incumbents can't keep up.If you want to understand the next decade of retail banking — this is the conversation.
Nelle ultime settimane si sono moltiplicati annunci di nuove funzionalità di ricerca sul web dei più popolari servizi di GenAI. E anche Apple ha dichiarato che potrebbe inserire all'interno del proprio browser Safari motori di ricerca alternativi a Google, come quelli di OpenAI, Anthropic e Perplexity. Cosa sta accadendo? Ne parliamo con Simone Righini, esperto di search marketing e motori di ricerca.È possibile e probabile lo scenario messo in scena nella serie tv "Zero Day" in cui vengono colpite contemporaneamente tutte le reti e i servizi degli Stati Uniti, tutti i sistemi operativi e ogni apparecchio elettronico? Potrebbe accadere davvero? Enrico Pagliarini ne parla con Corrado Giustozzi, esperto di cybersecurity e partner di Rexilience.Parliamo di banche e clienti digitali. È stato pubblicato il rapporto "Digital Banking maturity" di Deloitte che misura il grado di maturità del sistema bancario digitale a livello globale. Con Manuel Pincetti, manager partner di Monitor Deloitte, parliamo della maturità delle banche digitali in Italia e delle abitudini dei clienti.
Tired of clunky banking apps and wondering why big fintechs keep winning? Live from CX25, digital banking veteran Emmett Higdon—Director of Digital Banking at Javelin Strategy & Research—reveals why: most FIs never climb past the first rung of the digital-maturity ladder.With 30 years in the financial game, he dives into the evolution of digital banking, the power of embedded solutions, and what it really takes to create mobile experiences people actually want to use. Tune in and see what banks and credit unions are getting wrong about digital banking—and how they can turn things around.Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! LinkedIn X Facebook YouTube
In the financial services industry, we often see a critical gap between technological potential and practical implementation. Financial institutions must bridge this divide, moving beyond the excitement of new technology to achieve measurable outcomes that impact both customer experience and operational efficiency. Today, we're joined on the Banking Transformed podcast by Tara Lacey, Regional Vice President of Customer Success at Backbase. Tara has made her career focusing on what truly matters in financial technology – not just helping to build innovative solutions, but ensuring they're effectively deployed to create real business value. We explore the evolving philosophy of customer success in banking technology – where the emphasis isn't on selling solutions but on ensuring their successful deployment and adoption. We also discuss why implementation strategy is often more important than the technology itself.
The second of our two episodes recorded at Money20/20 Asia 2025, that we produced in partnership with audax, a comprehensive plug and play banking solution powering banks to launch scalable and compliant digital business models at speed. Graham Barrett was joined by a number of the speakers on audax's booth. Our guests for this episode were: 1/ Scarlett Sieber, Chief Strategy & Growth Officer, Money20/20 2/ Billie Setiawan, Head of Data Management & Analytics Div, PT. Bank Negara Indonesia TBK 3/ John Medina, Chief Operating Officer, Philippine Bank of Communications 4/ Vandy Leng, VP & Head of Digital Banking, Hattha Bank 5/ Zokhir Rasulov, CDO, ABA Bank 6/ Adisorn Hatairatana, Head of Consumer Credit Risk Model, Krungsri Bank
Standard Bank's investment in technology is the focus of this edition of Business Day Spotlight. Host Mudiwa Gavaza is joined by Khomotso Molabe, group chief information officer (CIO) for Standard Bank's retail operations. Topics of discussion include: the use of technology to improve customer experience; growth of AI; product development cycles; and the place of bank branches. Business Day Spotlight is a MultimediaLIVE Production.
Can emotional design reshape the future of digital banking? This episode explores how neuromarketing and neuroscience transform fintech and digital banking—from cold, functional interfaces to experiences that tap into users' emotional responses to money. Learn how dopamine-driven design can build trust, drive engagement, and inspire healthier financial habits.We dive into the power of gamification, personalization, and positive reinforcement to make banking feel rewarding—and ask the big question: Where's the ethical line? Discover how to apply these insights transparently and responsibly to create meaningful financial experiences.Whether you're a designer, strategist, or fintech innovator, this episode will challenge how you think about finance—and reveal how the brain might be your most powerful design ally. Find out:How “dopamine banking” can drive engagement without manipulationWhy emotional design can outperform data-heavy dashboardsWhat cognitive biases mean for designing better fintech experiencesRead the full article on UXDA's blog: https://www.theuxda.com/blog/neuromarketing-in-digital-banking-fintech-design* AI podcast on UXDA article powered by Google NotebookLM
This episode dives into a critical challenge facing traditional banks: the high risk of standing still in a fast-moving digital world. As fintechs raise the bar with sleek, seamless and intuitive experiences, legacy banks clinging to outdated systems are rapidly losing ground—and customers.We explore why UX and digital branding are no longer optional—they're essential for long-term success. From customer attrition to brand erosion and operational inefficiencies, we explore real-world examples of how inaction costs financial institutions dearly.Today's consumers judge banks by their digital experience. So, how can traditional banks shift their mindset, break through internal resistance, and see digital transformation as a strategic advantage and growth opportunity, not a cost?Find out:How is poor UX quietly damaging customer loyalty?What does it take to future-proof your bank through user-centered design?Why is digital branding now a key pillar of competitiveness and trust?Read the full article on UXDA's blog: https://theuxda.com/blog/hidden-cost-inaction-ux-and-digital-banking-branding * AI podcast on UXDA article powered by Google NotebookLM
In this episode of the What the FinTech? podcast, we're joined by Mats Persson Bergius, Chief Commercial Officer at Danish digital bank Lunar, to discuss the Nordic digital banking landscape and how Lunar has been looking to scale its own offering across the region as the bank approaches its 10th birthday this year. Mats and FinTech Futures editor Paul Hindle explore digital banking trends in the Nordics and what customers expect from their banking relationships, how Lunar has looked to approach its digital product strategy to stand out from the crowd and take on the established institutions in the region, the bank's plans for expansion moving forward, and what's next for its recently spun-out BaaS division Moonrise. And finally, we find out what fintech buzzword Mats wants to break out of our Fintech Jail!
The banking industry interface between customer and bank continues to move more onto the mobile platform as new data shows a majority of US adults under 35 do their mobile banking, mainly by way of a mobile app associated with their bank. According to September, 2024, data from FICO, 60% of adults aged 18 to 24 and 62% of adults aged 25 to 34.
Episode Topic In this episode, we dive into the world of fintech innovation with Tomas Navickas, the CTO and co-founder of myTU. He shares insights on how myTU is transforming digital banking and enhancing financial accessibility. As a leader in the industry, Tomas discusses the challenges of scaling a fintech startup, the role of technology in financial services, and how myTU aims to simplify money management for individuals and businesses. Lessons You'll Learn This episode will equip you with key insights into modern banking solutions and the fintech landscape. You'll discover how emerging financial technologies are reshaping the industry and what it takes to drive innovation in digital payments. Tomas also shares practical advice on entrepreneurship in fintech, the importance of security and compliance, and how businesses can leverage fintech solutions to streamline operations. About Our Guest Tomas Navickas is a seasoned fintech expert and technology leader with a passion for financial innovation. As the CTO and co-founder of myTU, he has played a pivotal role in shaping the platform's vision, focusing on secure and user-friendly digital banking solutions. His expertise spans software development, financial technology, and business strategy, making him a key figure in the industry's digital transformation. Topics Covered The evolution of digital banking Challenges of building a fintech startup The future of financial technology How myTU is changing money management
In This Episode There's something happening beneath the surface of every pizza order, every childcare payment, and every invoice sent by businesses across America. A quiet revolution that most people— sometimes even business owners themselves— have barely noticed. Traditional banks are being methodically extracted from the daily financial lives of businesses, replaced by something more streamlined, more embedded, as banking becomes just another node in a business operating system. We dug into those threats last episode on “The Invisible Heist”. This week, Jorge Garcia, Founder and CEO of Linker Finance, and Samer Saab, SVP of Product for Alloy Labs, join host JP Nicols and co-host Barb MacLean as we look at some viable options for banks to foil the heist and create a competitive response. We'll look at the surprising opportunities sitting right in front of us, and how banks are rewriting the playbook to land and expand commercial customers through digital banking.
This week on Tech Life, we ask why online banking and payment outages happen, and find out what you can do to protect your data and money.The first Saudi Arabian woman to run an international body speaks to us about her life in tech, and her role in charge of the Digital Co-operation Organisation. And if you had to spend a long time on the Moon or Mars, what kind of base would you want to live in ?We are always keen to hear from you. You can email us: techlife@bbc.co.uk, or send us a text message or voice note on Whatsapp: +44 330 1230 320.Presenter: Graham Fraser Producer: Tom Quinn Editor: Monica Soriano(Image: A woman's hand holds a mobile phone. A login window for online banking is on the screen. Credit: Torsten Asmus/Getty Images)
ACH and same-day ACH payments are common in B2B, but the integration of digital banking with private B2B payment networks is a brand-new concept, giving businesses the chance to leverage advanced features from within one single, automated platform. Bottomline's Jessica Cheney explores what incorporating a B2B payments network into digital banking means for businesses.
Dexter Cousins welcomes Sean O'Malley CEO of AMP Bank for his Fintech Chatter debut. It's been a BIG week for AMP Bank as they launched their new digital mobile-first bank aimed at helping small business owners manage their business and personal finances.Dexter and Sean discuss the role of technology in modern banking and how an established financial institution tackles innovation.Sean and Dexter uncover AMP's extensive research on the needs of small businesses and the need for more human support in banking. Sean also shares the thesis on the problem they're solving and the rapidly evolving nature of how, when and where people work.And Sean shares his secrets to successful partnerships showcasing their relationship with UK Fintech Starling Bank and their ‘Engine' platform.About Sean O'Malley Sean O'Malley was appointed the Group Executive of AMP Bank in September 2021, after 11 years at AMP. He is responsible for the management and growth of AMP Bank, delivering its future growth strategy, uplifting its digital capability and ensuring the ongoing delivery of high-quality products and services to customers.He has over 25 years of experience in delivering enhanced business results, predominately in the financial services industries.About AMP BankAMP Bank is aiming to disrupt the small business banking market in Australia. They have launched a fully digital, 24x7 human-supported, full-service Bank to help serve the needs of the Australian small business community.Their aim is to help Small businesses get started, survive and thrive, embracing the challenge of bringing new thinking, new ways of working and new bold ideas to a 26 year old Bank, inside a 175 year old Super & Wealth business.Key Takeaways AMP Bank has launched a fully digital offering for small business owners.The future of work is evolving, with more emphasis on gig and flexible employment. Sean sees continued growth in small and micro businesses as a result.The banking industry faces challenges in balancing innovation and risk management.Brand reputation is crucial for banks, especially in the digital age.Curiosity and a willingness to learn are key traits for success.AMP Bank is focused on building a customer-centric culture.Partnerships are vital for delivering innovative banking solutions.Chapters00:00 The Launch of AMP Bank's New Platform03:39 Targeting Small Businesses & Personal Banking Customers06:03 Insights on the Future of Work11:13 Viewing Business Failures as Learning Opportunities14:18 Embracing the Challenges of Modern Workforces17:31 Lessons from Fintech Startups and Neobanks23:00 Navigating Change and Innovation at AMP27:28 The Importance of Strategic Business Relationships31:53 Risk Management in Fintech Partnerships35:58 Talent Acquisition and Staff Retention38:59 Managing Stress and Building Resilience43:50 Future Outlook for AMP BankSend us a textSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp
Matt Baxby - RevolutDexter welcomes back friend of the show, Matt Baxby, CEO of Revolut Australia, to talk about their remarkable growth to 50 million customers globally. It's been five years since Tier One People placed Matt into the Country CEO role at Revolut. Matt shares his journey over the last five years, discusses the challenges and strategies involved in building a digital bank in Australia, the importance of reaching profitability, and the unique approach Revolut has taken to integrate technology with consumer needs.Matt shares his insights on leadership, team building, and the future of consumer banking with Dexter.About RevolutRevolut's global mission is for every person and business to handle their money in just a few taps, removing the friction that gets in the way of your money goals. Revolut delivers faster, better, smarter products to over 50 million customers across the globe giving you access to investments and your money effortlessly and across borders.About Matt BaxbyMatt is a strategic and people-oriented leader with diverse experience across consumer-facing businesses facing disruption or significant regulatory change.He has broad finance services sector experience - particularly consumer banking - from start-ups to an ASX-listed company.Matt embodies the entrepreneurial spirit from a decade with the Virgin Group combined with the discipline and scaled leadership as the Group Executive - Retail Banking and then Group CFO of the Bank of Queensland.Key TakeawaysRevolut aims to be a single place for managing financial life.The company has grown to over 800,000 customers in Australia.Revolut has achieved profitability at both group and local levels.Building a strong local team is crucial for success in new markets.The fintech landscape is maturing, with significant challenges for startups.Australia's remittance market presents a unique opportunity for Revolut.A strong focus on technology and innovation is essential for differentiation.Leadership qualities include action orientation and adaptability.The importance of a clear strategy in a fast-paced environment.Talent acquisition is critical for long-term success.Chapters00:00 Introduction 01:18 Revolut's Global Reach and Market Strategy02:32 Profitability and Financial Milestones03:27 Long-Term Commitment to the Australian Market05:26 Building a Digital Bank: Lessons Learned07:33 Consumer-Centric Approach and Product Development10:33 Opportunities in the Australian Market13:01 Future Product Offerings with a Banking License18:33 Matt's Unique Journey in Fintech27:03 The Power of Being a Founder-Led Organisation30:39 Building a Cohesive and Effective Team35:59 What is Send us a textSubscribe Newsletter: https://www.linkedin.com/newsletters/fintech-leaders-7092732051488980992/Connect on Linkedin: https://bit.ly/3DsCJBp
Every founder's journey is a unique blend of ambition, resilience, and lessons learned the hard way. Yoseph West embodies this entrepreneurial spirit, having navigated the complexities of building, scaling, financing, and successfully exiting multiple startups. Yoseph's latest venture, Relay, has attracted funding from top-tier investors like Bain Capital Ventures, Better Tomorrow Ventures, Amaranthine, and Industry Ventures.
"Instant payments are going to improve member experiences and better meet expectations." - Dr. Siva NarendraThank you for tuning in to The CUInsight Network, with your host, Robbie Young, Vice President of Strategic Growth at CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest on today's show is Dr. Siva Narendra, CEO at Tyfone, who joins me to help explore the fascinating intersection of technology, security, and digital banking. Siva shares how he dreamed of being an artist, but his passion for problem-solving led him down a path involving engineering, energy-efficient systems, mobile payments, and ultimately to Tyfone.During our conversation, we discuss how Tyfone has become a leader in creating secure, frictionless experiences for credit unions and their members. Siva also shares how the company takes on challenges such as account takeover fraud, instant payments, and using A.I. for smarter, more intuitive member experiences. You'll hear about Tyfone's groundbreaking use of deterministic security, which greatly decreases the risk of fraud while maintaining user-friendliness, as well as Tyfone's leadership in instant payments via tools such as FedNow.As we wrap up the episode, Siva talks about the tech leader who resonates most with him and how he's excited to play around with NVIDIA's agentic A.I. devices. He also talks about his favorite city (other than Portland) and shares his best life hack for work-life balance. Enjoy my conversation with Dr. Siva Narendra!Find the full show notes on cuinsight.com.Connect with Siva:Dr. Siva Narendra, CEO at Tyfonetyfone.comSiva: LinkedInTyfone: LinkedIn | Facebook | Instagram | X | YouTube | Podcast
Banks and credit unions must innovate faster and deliver flexible, scalable, and differentiated offerings to keep up with account holders' changing expectations. This is best achieved through collaborations with solution providers and fintech organizations that offer customizable digital-first offerings. On this episode of the Banking Transformed podcast, Deena Otto, COO of Stanford FCU, and Dan Collins, Director of Digital Development at Visions FCU, share how their organizations are revolutionizing their approach to innovation. Rather than building solutions from scratch or undertaking time-consuming custom integrations, these institutions leverage pre-built components and standardized integration frameworks to deploy new solutions rapidly. Learn how these two credit unions “punch above their fighting weight" by reducing what would typically be year-long development cycles into projects deliverable within three to six months.
Send us a textThank you for joining our podcast with Doug Brown of Candescent.That's no mistake. I have talked with Doug many times but always before he has worn an NCR hat where he was president of digital banking. Here's one show, another , and one more. . Looking in my archive I find interview notes with him dating back a dozen years when he was at FIS.But now, to quote the bard James Brown, poppa's got a brand new bag.Not exactly. What has happened is that NCR Voyix has bunded its digital portfolio and sold it for $2.4 billion (plus possible additional considerations) to Veritas Capital, a private equity firm, Know this: Candescent comes on the market with a hefty dowry, to wit: “he largest independent platform of its kind in the United States and will continue to serve more than 1,300 financial institutions and over 29 million registered users.,” to quote the announcement release.This is the first significant interview Brown has given since the acquisition but, as he says in the show, they've been busy at Candescent developing everything from a marketing plan to aa payroll system.Also know: I am personally an end user of Candescent tools, namely the DI momobile bike banking platform at Affinity Federal Credit Union in New Jersey. You too might be a Candescent end user - the market presence is immense.In the show Btown outlines Candescent's plans and why they believe they have the winning formula.Listen up.Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com And like this podcast on whatever service you use to stream it. That matters. Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto
Send us a textYet another show about AI but this conversation with Chris Cox, COO at Apiture, a North Carolina based digital banking company, covers the gamut from small, practical AI powered steps a credit union can take now to truly big ideas that just might revolutionize how we bank. Such as?Cox tosses out this idea: what if a digital banking app could become like Chat GPT. that is, the user logs in, sees a bar for asking a question, and the resulting session is highly tailored to this consumer's concern today? How cool would that be?Another Cox idea: using AI to suggest next steps to members, maybe everything from “Isn't your rent overdue?” to “Your car is now seven years old. Time to trade it in?”Along the way Cox says that a hurdle many credit unions face in implementing AI is that a lot of their data is in formats that AI finds difficult to digest. He offers tips on cleaning up that data to make it a valuable depository of information about members and prospective members.Listen up.Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com And like this podcast on whatever service you use to stream it. That matters. Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto
This week, host Brett King sits down with Colin Walsh, Founder and CEO of Varo Bank, to explore the journey of building the first all-digital, FDIC-insured de novo bank in U.S. history. Designed to improve financial health and serve a diverse range of customers—from those with financial abundance to those facing economic hardship—Varo Bank is on a mission to create a banking experience that truly works for everyone. With the unique distinction of being the first consumer fintech to be granted a bank charter in US history, Varo is redefining banking with innovative products tailored to modern consumers' needs. From managing fraud and credit risk to building trust and leveraging a cutting-edge tech stack, they delve into the strategies that power Varo's ability to stay agile and customer-focused. Whether it's delivering accessible savings and lending solutions or tackling the challenges of financial inclusion, Varo Bank's story is one of innovation and impact. Tune in for a wide-ranging discussion on how Varo is using digital banking to create financial inclusion by addressing the real financial challenges that Americans face every day. https://www.youtube.com/watch?v=1lIqYB3d4IY
In the final episode of Season 3, Vin and Zach are joined by colleague Jeff Reynolds for a terrific discussion with Dale Oberkfell, former President & CFO of Midwest BankCentre in Missouri. Dale shares lessons from a 40-year career, ranging from his early days as a CPA to his time as Chairman of the FHLB of Des Moines and his experiences from 10 years as a CFO driving digital transformation at a multi-billion dollar bank. Dale discusses the importance of establishing a separate brand from the legacy bank, how to manipulate the digital funnel, and the importance of removing roadblocks from the customer experience.For more insights and ideas, visit DCG at DarlingConsulting.com or follow us on LinkedIn.
In This Episode Southeast Asia's fintech revolution is here, and GXBank is leading the charge. From its roots as a ride-hailing service to becoming Malaysia's first digital bank, GXBank is transforming how Malaysians access and manage their money. This week on Breaking Banks, host Brett King sat down with GXBank's Chief Commercial Officer, Kaushik Chowdhury, and Mastercard's Senior Vice President & Country Manager for Malaysia and Brunei, Beena Pothen. They discuss the incredible journey of GXBank, the partnership with Mastercard, and how the bank is reshaping financial inclusion in Southeast Asia. GXBank, a subsidiary of GXS Bank Pte. Ltd. (a joint venture between Grab and Singtel), officially launched operations September 1, 2023, introducing its app two months later. In a year, the bank has amassed over 750,000 customers, offering innovative and personalized solutions to support financial resilience and inclusion. Learn how GXBank is making banking accessible to all Malaysians while setting a new standard for digital banking in the region. Discover how Mastercard's cutting-edge technologies and deep fintech expertise are empowering GXBank to deliver smarter, more inclusive financial solutions. As fintechs look to build, launch, and grow their business, Mastercard is helping to drive smarter decisions for better outcomes through strong partnerships across the payments ecosystem. Resources:Learn more about GXBank: gxbank.myExplore how Mastercard supports fintech innovation: Mastercard Fintech Services Recorded end of September
In This Episode Southeast Asia's fintech revolution is here, and GX Bank is leading the charge. From its roots as a ride-hailing service to becoming Malaysia's first digital bank, GX Bank is transforming how Malaysians access and manage their money. This week on Breaking Banks, host Brett King sat down with GX Bank's Chief Commercial Officer, Kaushik Chowdhury, and Mastercard's Senior Vice President & Country Manager for Malaysia and Brunei, Beena Pothen. They discuss the incredible journey of GX Bank, the partnership with Mastercard, and how the bank is reshaping financial inclusion in Southeast Asia. GX Bank, a subsidiary of GXS Bank Pte. Ltd. (a joint venture between Grab and Singtel), officially launched operations September 1, 2023, introducing its app two months later. In a year, the bank has amassed over 750,000 customers, offering innovative and personalized solutions to support financial resilience and inclusion. Learn how GX Bank is making banking accessible to all Malaysians while setting a new standard for digital banking in the region. Discover how Mastercard's cutting-edge technologies and deep fintech expertise are empowering GX Bank to deliver smarter, more inclusive financial solutions. As fintechs look to build, launch, and grow their business, Mastercard is helping to drive smarter decisions for better outcomes through strong partnerships across the payments ecosystem. Resources:Learn more about GX Bank: gxbank.myExplore how Mastercard supports fintech innovation: Mastercard Fintech Services Recorded end of September
AmiSights: Financing the Future For Small Business Owners and Entrepreneurs
In this week's edition of the AmiSights Podcast, Ami talks with Erik Nilsen, Senior Vice President of Digital Strategic Partnerships at Owners Bank. Erik has a deep Product Management & Digital Banking background that was acquired from years of banking and fintech leadership. He is responsible for acquiring and managing strategic partnerships that help with the growth of Owners Bank. Owners Bank is a division of Liberty Bank based in Middletown, CT, which is one of the most innovative and established banks in the country. We've been looking for a bank that offers our clients lines of credit along with great technology, and that's exactly what Owners Bank provides. A good bank isn't just about taking deposits and managing a tech platform; it also plays a key role in providing credit. Owners Bank delivers no BS banking to entrepreneurs. We will launch our partnership at the upcoming EO Xcentric conference in Fort Worth. Owners Bank is currently open for business in Texas, Georgia, Florida, North Carolina, South Carolina, Pennsylvania, Connecticut, Massachusetts, and Rhode Island. We will start in these states and move forward together. Eric talks about how Owners Bank is redefining small business banking, making it simple for business owners. "We have real people that will pick up the phone when you call, and you're not going to go through an extensive call tree all over the country and different time zones. We predicate ourselves on that high-tech, high-touch approach. If you have questions, you're going to get a real person. We try to be really upfront and focus on the experience.” Now there is finally a bank that gets you, with tailored products and services that make things easier for business owners with none of the BS. The main topics of today's episode include the vision behind empowering entrepreneurs, addressing the gap in small business banking, leveraging technology to provide a seamless banking experience, and the origins of Owners Bank. Click here to learn more about our partnership with Owners Bank: https://bit.ly/3YquWxU Connect with Erik Nilsen: https://www.linkedin.com/in/erik-nilsen-a980622/ Recorded on 9/8/2024
In this week's episode of Escaping the Rat Race, I sit down with the CEO of a leading credit union, Kendall Garrison of Amplify Credit Union to explore how digital banking is transforming the way we manage our finances and why traditional banks are struggling to keep up. If you're curious about the future of financial services, the impact of fintech, and how credit unions are stepping up to meet the demand for digital innovation, this is an episode you don't want to miss! Highlights The digital shift in banking – Is it permanent? How credit unions are competing with fintech and neobanks The future of physical bank branches in a digital world Innovations in cybersecurity for digital banking Personalized financial services in an age of automation Links and Resources from this Episode https://www.practicalwealthadvisors.com https://www.practicalwealthsolutions.net/ Email Curtis for a free report - curtmay@gmail.com Call his office - 610-622-3121 ERC Tax Credit - https://ercspecialists.com?fpr=curtis75 Schedule a call with Curtis: https://aptwithcurtis.as.me/Strategysession CashFlow Mapping: https://practicalwealth.cashflowmapping.com/lp/PWbudgetsstink Private Reserve Strategy: https://app.agent-crm.com/v2/preview/vWh4TyHnUBXdULimd82i Connect with Kendall Garrison amplify@ecprtexas.com Visit their website: https://goamplify.com/ Follow him on LinkedIn: linkedin.com/in/kendallgarrison Special Listener Gift Schedule a 15-Minute Call with Curtis: https://aptwithcurtis.as.me/Strategysession Review, Subscribe and Share If you like what you hear please leave a review by clicking here Make sure you're subscribed to the podcast so you get the latest episodes. Click here to subscribe with Apple Podcasts Click here to subscribe with Spotify Click here to subscribe with RSS