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Taza Chocolate didn't follow trends—it built a lasting brand by doubling down on its differences. Founders Alex Whitmore and Kathleen Fulton share how staying true to their product, owning their manufacturing, and leading with purpose helped them weather crises and grow a resilient business.For more on Taza Chocolate and show notes click here Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.
In this episode of PPC Live The Podcastt, host Anu Adegbola interviews PPC expert Nils Rooijmans, who shares his experiences with mistakes in Google Ads management. Nils discusses the importance of monitoring alerts from Google, the significance of proper onboarding for new clients, and the necessity of conversion tracking. He emphasizes the value of communication with clients during crises and the need for a culture of learning from mistakes in the PPC industry. The conversation also touches on common pitfalls in PPC management and strategies for effective campaign management.TakeawaysEven experts make mistakes in PPC management.Ignoring Google alerts can lead to significant issues.Proper onboarding is crucial for new clients.Root cause analysis helps prevent future mistakes.Communication with clients is key during crises.Conversion tracking is essential for successful campaigns.Monitoring ad spend during peak times is critical.Double counting conversions can inflate performance metrics.Creating a culture of learning from mistakes is important.Always be testing and adapting strategies.Chapters00:00 Introduction to Nils and His Expertise06:38 The Digital Nomad Lifestyle10:37 Mistakes in PPC Management15:36 Client Relationships and Accountability20:19 Fixing Issues and Learning from Mistakes20:38 Navigating Google Ads Challenges22:33 Crisis Management and Client Communication24:35 Learning from Mistakes: Root Cause Analysis25:00 The Importance of Conversion Tracking26:00 Common Mistakes in PPC Management29:51 The Role of Mistakes in Growth31:03 Fostering a Culture of Learning33:20 The Future of PPC: Adapting to ChangeFollow Nils on LinkedInSubscribe to Nils' newsletter PPC Live The Podcast features weekly conversations with paid search experts sharing their experiences, challenges, and triumphs in the ever-changing digital marketing landscape.Upcoming: PPC Live event, February 5th, 2026 at StrategiQ's London offices (where Dragon's Den was filmed!) featuring Google Ads script master Nils Rooijmans.Follow us on LinkedInFollow us on TwitterJoin our Whatsapp group - https://bit.ly/pluwhatsappSubscribe to our Newsletter - https://ppc.live/newsletter-sign-up/
Navigating the Future of Energy and Insurance: Insights from FS Brew Podcast and MEECON 2025In this must-listen episode of the FS Brew Podcast, co-hosted by Vidya and Renjit in collaboration with MEECON 2025, experts from the insurance and energy sectors reveal crucial insights on the evolving landscape in the Middle East. Featuring industry leaders like Sunil Machado from Lockton Insurance Brokers, Sam Foster from Lloyd Warwick, Alan Purbrick from MEECON, Julie Kimmens from Star Insurance Companies, Sean Pearson from Liberty Specialty Markets, and Heba Tabet from EDF Power Solutions, this episode delves into a diverse range of pressing topics. From innovative risk management strategies and the critical role of battery storage to the impact of emerging technologies and the importance of early risk assessment, this podcast offers a comprehensive overview of the opportunities and challenges lying ahead as the region transitions to clean energy. Key discussions also include the dynamic regulatory environment, the growing significance of parametric policies, and the necessity of integrated risk management and collaboration among stakeholders. Gain valuable perspectives that can guide your understanding and approach to the future of energy and insurance.00:00 Introduction to FS Brew Podcast00:21 Focus on MEECON and Energy Transition00:39 Interview with Sunil Machado: Risk Management in Energy01:44 Battery Storage and Risk Mitigation02:50 Emerging Alternatives in Energy Storage03:45 Role of Insurance in Power Projects06:57 Interview with Sam Foster: Challenges in Loss Adjusting10:06 Technology and Data in Loss Adjusting16:09 Future of Energy Claims Process19:05 Introduction to MEECON 2025 Conference with Alan Purbrick26:59 Interview with Julie Kimmens: Managing Technical Risk Claims27:47 Policy Wordings and Coverage in Renewable Energy28:41 Impact of Technology on Claims Processing30:56 New Risks in Hydrogen and Battery Storage33:29 Communication and Crisis Management in Claims35:19 Introduction to Sean Pearson and Liberty Specialty Markets35:53 Challenges in Underwriting Large-Scale Energy Projects38:15 Integrated Risk Management in Energy Projects46:18 Interview with Hiba Tabet on Legal Aspects of Renewable EnergyRenjit Philip:Consulting: https://www.futureu.coNewsletter: https://www.onemorethinginai.comSocials:Twitter / X: @renjitphilipLinkedIn: https://www.linkedin.com/in/renjit-philipVidya Veerapandian:https://www.linkedin.com/in/vidya-veerapandian/I've got a favour to ask! If you enjoy this conversation, please double check that you've liked the video and subscribed to the channel! That's a way you can help us carry on doing this, really appreciate you!
Event Objectives:Assess and stratify the immediate risk for self-harm or harm to others in adolescents presenting with suicidal ideation (SI), guiding appropriate triage decisions (e.g., home, EMPS, ER).Utilize effective in-office de-escalation strategies and immediately establish core safety measures for pediatric patients experiencing an acute psychological crisis.Integrate knowledge of adolescent confidentiality laws and high-risk factors (trauma, LGBTQ+ status) to structure challenging patient encounters and determine appropriate parental involvement.Claim CME Credit Here!
Fluent Fiction - Mandarin Chinese: Cold War Inside: How a Bunker Drill Built Unbreakable Bonds Find the full episode transcript, vocabulary words, and more:fluentfiction.com/zh/episode/2025-11-28-08-38-20-zh Story Transcript:Zh: 在北半球的冬季,寒风从地面上呼啸而过,而地下掩体里却安静无声,En: In the winter season of the Northern Hemisphere, cold winds howl across the ground, yet inside the underground bunker, it is silent.Zh: 墙壁厚重,机器嗡嗡作响,屏幕不时闪烁着光.En: The walls are thick, machines hum, and screens occasionally flicker with light.Zh: 这里是李伟的工作场所,En: This is Li Wei's workplace.Zh: 他是一名小心谨慎的掩体技术员,负责应急演习的工作.En: He is a cautious bunker technician responsible for emergency drills.Zh: 他担心着这不稳的世界局势,深怕某天演习会变成现实.En: He worries about the unstable world situation, fearing that one day these drills might become reality.Zh: 今天是演习日,李伟的神经绷得紧紧的,他希望一切都能圆满成功.En: Today is drill day, and Li Wei is on edge, hoping that everything goes smoothly.Zh: 他的同事张敏却对此持怀疑态度.En: His colleague Zhang Min, however, is skeptical.Zh: “这些演习没必要,” 张敏总是说:“浪费时间和精力.”En: "These drills are unnecessary," Zhang Min always says, "a waste of time and energy."Zh: 另一位同事成锐总是显得不够紧张,常常做事漫不经心.En: Another colleague, Cheng Rui, always seems not tense enough, often working carelessly.Zh: 李伟知道,他必须激励团队,向大家证明这次演习的重要性.En: Li Wei knows he must motivate the team and show everyone the importance of this drill.Zh: 于是,李伟制定了详细的计划,给每个人安排了明确的任务.En: So, Li Wei devises a detailed plan, assigning clear tasks to everyone.Zh: 演习开始时,掩体里虽然紧张,但在李伟的指挥下,一步步进行得井井有条.En: When the drill begins, the bunker is tense, but under Li Wei's command, everything proceeds orderly.Zh: 就在那时,突然警报响起,刺耳的声音在密闭的空间里回荡.En: Suddenly, the alarm goes off, its piercing sound echoing in the enclosed space.Zh: 李伟的心猛地一紧,他必须立刻判断,这是真正的威胁,还是设备的故障.En: Li Wei's heart tightens; he must immediately determine if this is a real threat or a system malfunction.Zh: “保持冷静,”他对自己说.En: "Stay calm," he tells himself.Zh: 他冲向主控室,快速分析数据,检查系统是否真的有问题.En: He rushes to the control room, quickly analyzes the data, and checks if the system truly has issues.Zh: 经过一番紧张的排查,李伟发现,这只是一个小小的技术故障.En: After a tense investigation, Li Wei discovers that it is merely a minor technical malfunction.Zh: 警报误响,并没有真实的威胁.En: The alarm was a false alarm, with no actual threat.Zh: 李伟长出了一口气,然后笑着对团队说:“这次我们学到很多,做得很好。”En: Li Wei breathes a sigh of relief and then smiles at the team, saying, "We learned a lot this time, well done."Zh: 在他的带领下,团队成员们更加团结,张敏也不得不承认演习是有意义的.En: Under his leadership, the team members became more united, and even Zhang Min had to admit the drills were meaningful.Zh: 成锐则开始对演习有了更多的责任感.En: Cheng Rui also began to take more responsibility during the drills.Zh: 经过这次事件,李伟不仅对自己的领导能力更有信心,也更能应对突发情况.En: After this incident, Li Wei gained more confidence in his leadership and better prepared for emergencies.Zh: 他的团队也因为这次假警报的事件变得更加紧密,准备好随时应对未来可能的各种挑战.En: His team also became closer due to the false alarm incident, ready to face future challenges.Zh: 地下掩体,依旧安静,却多了一份默契和信任.En: The underground bunker remains silent, but it now holds a deeper sense of camaraderie and trust. Vocabulary Words:howl: 呼啸bunker: 掩体technician: 技术员emergency: 应急drill: 演习unstable: 不稳skeptical: 怀疑motivates: 激励piercing: 刺耳enclosed: 密闭sigh of relief: 长出一口气camaraderie: 默契screens: 屏幕flicker: 闪烁occasionally: 不时hums: 嗡嗡assigning: 安排carelessly: 漫不经心malfunction: 故障investigation: 排查united: 团结significant: 意义responsibility: 责任scenario: 情况confident: 信心task: 任务orderly: 井井有条burden: 负担investigate: 调查determined: 判断
In this final episode of the series, we join a round-table discussion among experts from the Smart Internet Lab at the University of Bristol. Join Dimitra Simeonidou, Simon Saunders, and Paul Wilson as they explore the future of telecommunications and the exciting advancements in network technology. Discover how AI and sensing capabilities are transforming networks into intelligent systems that not only communicate but also 'feel' the environment. This episode delves into the implications of these innovations for smart cities, crisis management, and the ethical considerations that come with them.Chapters:(00:00) Introduction(00:30) The Evolution of Telecommunications(10:15) AI and Sensing in Networks(20:00) Future Networks Scenarios(30:00) Ethical Considerations and Governance(40:00) Closing ThoughtsThis is an 18Sixty Production.
Fluent Fiction - Swedish: Behind Bunker Doors: Building Bonds in Crisis Drills Find the full episode transcript, vocabulary words, and more:fluentfiction.com/sv/episode/2025-11-28-23-34-02-sv Story Transcript:Sv: I den dämpade belysningen av underjordens bunker satt Ingrid med sin anteckningsbok.En: In the dim lighting of the underground bunker, Ingrid sat with her notebook.Sv: Hon var där för att säkerställa att stadens stora övning genomfördes smidigt.En: She was there to ensure that the city's major drill was conducted smoothly.Sv: Väggarna var av betong, och nödlamporna kastade långa skuggor, vilket gav platsen en mystisk känsla.En: The walls were concrete, and the emergency lights cast long shadows, giving the place a mysterious feel.Sv: Vid sidan av bunkern fanns affischer med säkerhetsprocedurer och hyllor fulla med nödvändigheter.En: Beside the bunker were posters with safety procedures and shelves full of necessities.Sv: Plötsligt kom Bjorn in genom bunkerns tunga dörrar.En: Suddenly, Bjorn came in through the heavy doors of the bunker.Sv: Han hade en kamera i handen och såg sig omkring med ett vaket öga.En: He had a camera in hand and looked around with a keen eye.Sv: Bjorn var där på jakt efter en berättelse.En: Bjorn was there in search of a story.Sv: Som journalist ville han skriva om stadens beredskap för katastrofer.En: As a journalist, he wanted to write about the city's disaster preparedness.Sv: Han skannade rummet tills hans blick stannade på Ingrid, som var upptagen med att kontrollera elektroniken.En: He scanned the room until his gaze stopped on Ingrid, who was busy checking the electronics.Sv: "Hej," sa Bjorn med sitt breda leende.En: "Hey," said Bjorn with his broad smile.Sv: "Behöver du någon hjälp?"En: "Do you need any help?"Sv: Ingrid, van vid att arbeta ensam, var först skeptisk till Bjorns motivationer.En: Ingrid, used to working alone, was initially skeptical of Bjorn's motives.Sv: Men hon visste att goda relationer alltid började med kommunikation.En: But she knew that good relationships always began with communication.Sv: Hon bestämde sig för att visa honom runt.En: She decided to show him around.Sv: "Det viktigaste är säkerheten," förklarade Ingrid medan de gick mellan bunkerns gångar.En: "The most important thing is safety," Ingrid explained as they walked through the bunker's corridors.Sv: "Vi måste alltid vara förberedda."En: "We always have to be prepared."Sv: Bjorn lyssnade uppmärksamt, men han kunde inte låta bli att ibland titta på klockan och fundera över historien han skulle skriva.En: Bjorn listened attentively, but he couldn't help occasionally glancing at his watch, pondering the story he was going to write.Sv: "Jag vill förstå varför du gör det här," sa han plötsligt.En: "I want to understand why you do this," he said suddenly.Sv: Ingrid stannade och såg på honom.En: Ingrid stopped and looked at him.Sv: Hon såg en möjlighet att dela sitt engagemang och beslöt att berätta om stadens välfärd och varför hon brann för sitt arbete.En: She saw an opportunity to share her commitment and decided to talk about the city's welfare and why she was passionate about her work.Sv: Mitt under deras samtal slocknade plötsligt ljusen.En: In the middle of their conversation, the lights suddenly went out.Sv: Bunkern fylldes av en skrämmande tystnad, avbruten bara av de dova ljuden från människor omkring dem.En: The bunker was filled with an eerie silence, interrupted only by the muffled sounds from people around them.Sv: Någon gnistade till med en ficklampa och den kalla metalliska doften i luften blev mer påtaglig.En: Someone sparked a flashlight, and the cold metallic smell in the air became more pronounced.Sv: Ingrid höll sig lugn och bad alla att hålla ihop och vänta på instruktioner.En: Ingrid remained calm and asked everyone to stick together and wait for instructions.Sv: Bjorn, som kände adrenalinet rusa, insåg snart allvaret i situationen.En: Bjorn, feeling the adrenaline rush, quickly realized the seriousness of the situation.Sv: "Jag kan hjälpa till att lugna ner folk," erbjöd han sig.En: "I can help calm people down," he offered.Sv: Ingrid nickade tacksamt och tillsammans lyckades de hålla ordning tills nödbelysningen åter trädde i kraft.En: Ingrid nodded gratefully, and together they managed to maintain order until the emergency lighting came back on.Sv: När övningen var över och alla lämnade bunkern, kändes stämningen lättare.En: When the drill was over and everyone left the bunker, the atmosphere felt lighter.Sv: Ingrid och Bjorn stod kvar, försänkta i ett samtal om vikten av god kommunikation och samarbete.En: Ingrid and Bjorn remained, immersed in a conversation about the importance of good communication and cooperation.Sv: De insåg att de delade en djup oro för människors säkerhet.En: They realized they shared a deep concern for people's safety.Sv: "Hursomhelst," sa Bjorn, "jag tror att berättelsen egentligen handlar om oss alla och hur vi arbetar tillsammans."En: "Anyway," said Bjorn, "I think the story is really about all of us and how we work together."Sv: Ingrid gav honom ett litet leende.En: Ingrid gave him a small smile.Sv: "Du är nog rätt person att skriva den historien."En: "You're probably the right person to write that story."Sv: Så, tack vare en tillfällighet i en bunker, fann Ingrid och Bjorn inte bara en säker plats utan också början på något nytt och gemensamt – en vänskap byggd på förtroende och respekt.En: So, thanks to a chance encounter in a bunker, Ingrid and Bjorn found not only a safe place but also the beginning of something new and shared – a friendship built on trust and respect.Sv: Under den svala höstluften ovanför förstod de båda betydelsen av att öppna sig för andra och att även de mest osannolika möten kan leda till något fantastiskt.En: Under the cool autumn air above, they both understood the significance of opening up to others and that even the most unlikely meetings can lead to something wonderful. Vocabulary Words:dim: dämpadebunker: bunkernotebook: anteckningsbokensure: säkerställaconducted: genomfördessmoothly: smidigtemergency lights: nödlampornacast: kastadeshadows: skuggormysterious: mystiskprocedures: procedurernecessities: nödvändigheterkeen: vaketdisaster: katastroferpreparedness: beredskapgaze: blickelectronics: elektronikenskeptical: skeptiskcorridors: gångarattentively: uppmärksamtpondering: funderawelfare: välfärdcommitment: engagemangeerie: skrämmandemuffled: dovasparked: gnistadepronounced: påtagligadrenaline: adrenalinetgratefully: tacksamtimmersed: försänkta
Fluent Fiction - Korean: Surviving Together: The Calm Amid Seoul's Unexpected Crisis Find the full episode transcript, vocabulary words, and more:fluentfiction.com/ko/episode/2025-11-28-08-38-19-ko Story Transcript:Ko: 서울은 늦가을이었다.En: It was late autumn in Seoul.Ko: 하늘은 잿빛이며, 나무들은 풍성한 단풍을 토해내는 듯했다.En: The sky was ashen, and the trees seemed to be spewing out a rich array of autumn leaves.Ko: 그러나 도시 전역에서 정전이 발생했다.En: However, a power outage occurred throughout the city.Ko: 진우와 혜미는 서울 지하 벙커에 갇히게 되었다.En: Jinwoo and Hyemi found themselves trapped in an underground bunker in Seoul.Ko: 이들은 원래 비상 대책 훈련 중이었다.En: They were originally there for an emergency preparedness drill.Ko: 벙커는 차가운 콘크리트 벽과 금속 벤치로 둘러싸여 있었다.En: The bunker was surrounded by cold concrete walls and metal benches.Ko: 어둠 속에서 비상 용품들이 벽을 따라 쌓여 있어, 언제 사용할지 모르는 긴장감을 더했다.En: In the darkness, emergency supplies were stacked along the wall, adding to the tension of not knowing when they might be needed.Ko: 진우는 긴장을 풀기 위해 숨을 깊게 들이마셨다.En: Jinwoo took a deep breath to calm his nerves.Ko: 그의 마음속에는 자신이 이 위기를 잘 해결할 수 있을지에 대한 두려움이 자리 잡고 있었다.En: He harbored a fear inside his mind about whether he could handle this crisis well.Ko: 그러나 그는 동료들의 안전을 책임져야 했다.En: However, he knew he had to ensure the safety of his colleagues.Ko: 혜미는 벙커의 상황을 기록하기 위해 카메라를 준비했다.En: Hyemi prepared a camera to document the situation in the bunker.Ko: 그녀는 이 혼란 속에서 큰 이야기를 발견하려 했다.En: She hoped to uncover a big story amid this chaos.Ko: 그런 기사는 그녀의 커리어에 큰 도움이 될 것이다.En: Such an article would greatly benefit her career.Ko: 그녀는 자신이 자주 무시당한다고 느꼈지만, 여기서 그녀는 뭔가 특별한 것을 찾아내고 싶었다.En: Although she often felt overlooked, here she wanted to discover something special.Ko: 커뮤니케이션 시스템이 고장 나고, 벙커 안의 사람들은 점점 불안해졌다.En: With the communication system failing, the people in the bunker grew increasingly anxious.Ko: 진우는 사람들을 차분히 앉히고, 안전이 최우선임을 강조했다.En: Jinwoo sat them down calmly, emphasizing that safety was the top priority.Ko: "당황하지 마세요. 저희는 괜찮습니다," 그가 말했다.En: "Don't panic. We are okay," he said.Ko: 그의 목소리는 차분했지만, 내면의 불안은 떨쳐내기 어려웠다.En: His voice was calm, but it was hard to shake off his inner anxiety.Ko: 반면에 혜미는 자신만의 방식을 고수하고 있었다.En: On the other hand, Hyemi adhered to her own method.Ko: 그녀는 진우를 따라가며 그의 모든 움직임을 기록했다.En: She followed Jinwoo, documenting his every move.Ko: "제가 옆에서 도울게요," 혜미가 자신의 의도를 밝혔다.En: "I'll help you out," she expressed her intention.Ko: 문제는 갑자기 발생했다.En: Then a problem suddenly arose.Ko: 환기 시스템이 오작동을 일으켰다.En: The ventilation system malfunctioned.Ko: 공기는 점점 무거워졌고, 사람들은 숨쉬기 어려워했다.En: The air grew heavier, and people began to struggle to breathe.Ko: 진우는 빠르게 행동해야 했다.En: Jinwoo had to act quickly.Ko: "도구가 필요해요!" 그가 외쳤다.En: "I need tools!" he shouted.Ko: 혜미는 곧바로 도구함을 열며 진우에게 전달했다.En: Hyemi immediately opened the toolbox and handed it to Jinwoo.Ko: 그 순간, 두 사람은 하나가 되어 문제 해결에 집중했다.En: At that moment, the two became one, focusing on solving the problem.Ko: 진우의 손은 상자 안을 이리저리 훑었고, 혜미는 침착하게 그의 곁을 지켰다.En: Jinwoo's hands searched through the box, while Hyemi remained calmly at his side.Ko: 서로의 도움으로, 진우는 결국 환기 시스템을 복구했다.En: With each other's help, Jinwoo eventually restored the ventilation system.Ko: 숨을 크게 들이쉬며, 벙커 안 사람들은 다시 편안한 숨을 쉴 수 있게 되었다.En: Taking a big breath, the people in the bunker could breathe easily again.Ko: 그리고 얼마 지나지 않아 전기가 돌아왔다.En: Before long, the electricity came back.Ko: 모든 사람들은 환호성을 질렀다.En: Everyone cheered.Ko: 혜미는 진우의 침착한 리더십을 글로 써내려 갔다.En: Hyemi wrote down Jinwoo's calm leadership.Ko: 그 순간 그녀는 깨달았다. 때로는 누군가의 이야기를 진심으로 드러내는 것이 가장 진귀한 이야기임을.En: At that moment, she realized that sometimes sincerely revealing someone's story is the rarest story of all.Ko: 진우는 자신이 할 수 있다는 자신감을 얻었다.En: Jinwoo gained confidence in his abilities.Ko: 또한, 도움의 중요성을 새삼 깨달았다.En: He also realized anew the importance of help.Ko: 혜미는 그 이야기가 다른 이야기를 빛나게 할 수 있다는 사실을 알아갔다.En: Hyemi came to understand that one story can illuminate other stories.Ko: 두 사람은 이제 전에 없이 더 큰 확신과 깨달음을 가지고 있었다.En: The two of them now carried more confidence and insight than ever before. Vocabulary Words:ashen: 잿빛spewing: 토해내는array: 나열power outage: 정전bunker: 벙커preparedness: 대책surrounded: 둘러싸여nerves: 긴장harbored: 자리 잡고colleagues: 동료document: 기록chaos: 혼란overlooked: 무시당하는uncover: 찾아내는communication: 커뮤니케이션anxious: 불안한panicked: 당황한adhered: 고수했다ventilation: 환기malfunctioned: 오작동을 일으켰다illuminate: 빛나게 하다insight: 깨달음calm: 차분한restore: 복구하다breathe: 숨쉬다confidence: 확신sincerely: 진심으로rare: 진귀한safety: 안전emergency: 비상
Fluent Fiction - Serbian: Turning Back: A Trail of Friendship and Decisions Find the full episode transcript, vocabulary words, and more:fluentfiction.com/sr/episode/2025-11-24-23-34-02-sr Story Transcript:Sr: Јесење сунце обасјавало је планину Тару у златно-наранџастим тоновима.En: The autumn sun bathed planina Tara in golden-orange hues.Sr: Ваздух је био свеж, а листови су тихо шумели под корацима Милана, Сање и Виктора.En: The air was fresh, and the leaves quietly rustled under the footsteps of Milan, Sanja, and Viktor.Sr: Тројка је кренула на дужу пешачку туру кроз Национални парк Тара, одлучни да уживају у лепотама природе.En: The trio set out on a longer hiking tour through the Nacionalni park Tara, determined to enjoy the beauty of nature.Sr: Милан, вођа групе, пажљиво је надгледао својих пријатеља.En: Milan, the group's leader, carefully watched over his friends.Sr: Осетио је бригу у грудима, желећи да све прође у најбољем реду.En: He felt a worry in his chest, wanting everything to go smoothly.Sr: Сања је скакутавала напред, заносећи се сваком новом стазом и пејзажем.En: Sanja bounced ahead, captivated by each new path and landscape.Sr: Била је пуног ентузијазма, али јој је помало сметала несигурност коју је скривала од својих пријатеља.En: She was full of enthusiasm but was somewhat bothered by the insecurity she hid from her friends.Sr: Виктор је био опуштен и насмејан.En: Viktor was relaxed and smiling.Sr: Тајно је прижељкивао да покаже своје способности и помогне пријатељима ако затреба.En: Secretly, he hoped to show off his abilities and help his friends if needed.Sr: Док су се кретали, један тренутак непажње био је довољан.En: As they moved along, one moment of inattention was enough.Sr: Сања је нагазила на нераван камен и уз крик пала на земљу.En: Sanja stepped on an uneven stone and, with a cry, fell to the ground.Sr: Милан и Виктор су се одмах устремили ка њој.En: Milan and Viktor immediately rushed to her.Sr: Лице јој је било искривљено од бола, а глежањ отекао.En: Her face was contorted with pain, and her ankle was swollen.Sr: "Да ли је веома болно?En: "Is it very painful?"Sr: " упитао је Милан са бригом.En: asked Milan with concern.Sr: Сања је прогутала сузу и кимнула.En: Sanja swallowed a tear and nodded.Sr: Поглед у њеним очима био је поступљао њихова срца.En: The look in her eyes tugged at their hearts.Sr: "Шта да радимо?En: "What do we do?"Sr: " упитао је Виктор, гледајући у Милана.En: asked Viktor, looking at Milan.Sr: Сунце се полако спуштало ка хоризонту, и време за размишљање било је ограничено.En: The sun was slowly descending towards the horizon, and time for thinking was limited.Sr: Хтели су да стигну до врха, од којег се пружао невероватан поглед на планину, али безбедност је сада била у питању.En: They wanted to reach the top, from which an incredible view of the mountain spread, but safety was now in question.Sr: Милан је дубоко удахнуо.En: Milan took a deep breath.Sr: Осећао је како одлука притиска на његова рамена.En: He felt the decision pressing on his shoulders.Sr: Било му је важно да одржи обећање о доброј авантури, али здравље Сање је било на првом месту.En: It was important to him to keep the promise of a good adventure, but Sanja's health came first.Sr: "Морамо се вратити", рекао је одлучно.En: "We have to go back," he said decisively.Sr: "Боље да се побринемо за Сању него да ризикујемо.En: "Better to take care of Sanja than to take risks."Sr: "Сања је осетила ослобађање знати да није терет.En: Sanja felt relieved knowing she wasn't a burden.Sr: Виктор је помогао да је поново подигну на ноге, док је Милан пажљиво водио пут натраг, пазећи на сваки корак.En: Viktor helped her back on her feet, while Milan carefully led the way back, watching every step.Sr: Док су стигли до почетка стазе, хладни поветарац Таре осетио се као благо утешање.En: When they reached the start of the trail, the cold breeze of Tara felt like a gentle comfort.Sr: Сања је укочено села на камен и погледала у Милана.En: Sanja sat stiffly on a stone and looked at Milan.Sr: "Хвала вам што сте стали због мене", рекла је тихо.En: "Thank you for stopping because of me," she said quietly.Sr: Виктор је климнуо, знајући да су ситнице о којима су бринули нестале пред важнијим стварима.En: Viktor nodded, knowing that the little things they worried about faded away before the more important matters.Sr: Милан је осетио како му терет спада с рамена.En: Milan felt the burden lift off his shoulders.Sr: Био је срећан што је даље морао да води блиске пријатеље, чак и ако планови нису ишли како је замишљено.En: He was happy to continue guiding his close friends, even if the plans didn't go as imagined.Sr: Били су заједно и то је све што је било важно.En: They were together, and that was all that mattered. Vocabulary Words:bathed: обасјавалоhues: тоновимаfresh: свежrustled: шумелиfootsteps: корацимаtrio: тројкаhiking: пешачкуdetermined: одлучниwatched over: надгледаоenthusiasm: ентузијазмаinsecurity: несигурностcontorted: искривљеноswollen: отекаоconcern: бригомtear: сузуhorizon: хоризонтуincredible: невероватанview: погледdecision: одлукаpressing: притискаadventure: авантуруrisks: ризикујемоrelieved: ослобађањеstiffly: укоченоgentle: благоcomfort: утешањеburden: теретfaded: несталеimagined: замишљеноmattered: важно
1/8. Autocrats Versus Democrats: China, Russia, America, and the New Global Disorder. Michael McFaul analyzes the Cold War, noting that the Cuban Missile Crisis taught the need for crisis management mechanisms with adversaries. He argues that the US was too complacent, first when engaging China after Tiananmen Square without stressing values, and later when failing to invest politically and economically to consolidate democracy in post-Soviet Russia. Guest: Michael McFaul 1812.
2/8 Autocrats Versus Democrats: China, Russia, America, and the New Global Disorder. Michael McFaul analyzes the Cold War, noting that the Cuban Missile Crisis taught the need for crisis management mechanisms with adversaries. He argues that the US was too complacent, first when engaging China after Tiananmen Square without stressing values, and later when failing to invest politically and economically to consolidate democracy in post-Soviet Russia. Guest: Michael McFaul. 1917
3/8 Autocrats Versus Democrats: China, Russia, America, and the New Global Disorder. Michael McFaul analyzes the Cold War, noting that the Cuban Missile Crisis taught the need for crisis management mechanisms with adversaries. He argues that the US was too complacent, first when engaging China after Tiananmen Square without stressing values, and later when failing to invest politically and economically to consolidate democracy in post-Soviet Russia. Guest: Michael McFaul. 1916
4/8 Autocrats Versus Democrats: China, Russia, America, and the New Global Disorder. Michael McFaul analyzes the Cold War, noting that the Cuban Missile Crisis taught the need for crisis management mechanisms with adversaries. He argues that the US was too complacent, first when engaging China after Tiananmen Square without stressing values, and later when failing to invest politically and economically to consolidate democracy in post-Soviet Russia. Guest: Michael McFaul. 1918
Send us a textEver wondered what it's like to manage over 400 Amazon seller accounts? In this video, we dive into the challenges and strategies behind scaling a massive agency like My Amazon Guy, which handles 1,000+ brands every year. From crisis management to rapid pivots, we share the key processes that allow us to deliver exceptional results—quickly.You'll learn about:✅ How to handle client crises without losing focus✅ The importance of flexibility and speed in business✅ Key strategies for growing sales and profitability on Amazon✅ Why speed to execution beats perfectionism✅ Best practices for onboarding clients and proactive communicationThis video is packed with real-world insights from someone who's scaled a successful Amazon agency and managed hundreds of clients. If you want to learn how to grow your business on Amazon and stay ahead of the competition, this is a must-watch!Watch this next:https://www.youtube.com/watch?v=4v41-J3b0BE&list=PLDkvNlz8yl_a8Akj5ocnigIBj-5bduv2K&index=7&t=4sWe hired 300 interns in 23 days!https://www.youtube.com/watch?v=cM8xfGBUXWI&list=PLDkvNlz8yl_bgXySsAXtDdy2BLfbQNCmw&index=23"Want free resources? Dowload our Free Amazon guides here:Q4 Selling Playbook: https://bit.ly/46Wqkm3 2025 Ecommerce Holiday Playbook: https://bit.ly/4hbygov Amazon PPC Guide 2025: https://bit.ly/4lF0OYX 2025 Ecommerce Holiday Playbook: https://bit.ly/4hbygovAmazon Crisis Kit: https://bit.ly/4maWHn0Amazon SEO Toolkit: https://bit.ly/457zjSlTimestamps:00:00 - Managing Hundreds of Amazon Seller Accounts00:59 - Crisis Management at My Amazon Guy02:00 - Flexibility vs. Rigidity in Agency Processes04:23 - How We Onboard Clients in 24 Hours05:23 - Speed and Proactive Work in Amazon Services06:07 - The Two Main Goals for Amazon Sellers: Sales and Profit07:00 - The 4 Key Elements to Growing Your Amazon BusinessRunning hundreds of "amazon seller account" can present unique "business strategy" challenges, often leading to constant crises that require quick thinking and robust "business tips". At My Amazon Guy, we manage a significant "ecommerce business" operation, touching over a thousand brands annually through both full management and individual services like A+ content. This extensive engagement highlights the realities of scaling an "agency" in the "online business" space, where effective "sales" strategies are crucial for sustained growth.Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast: https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVw#AmazonAgency #AmazonGrowth #EcommerceSuccessSupport the show
Looking for more DTP Content? Check us out: www.thereadinesslab.com/dtp-links DTP Season 6, EP 249 In this episode of the Disaster Tough Podcast, host John Scardena welcomes Stephanie DeLorenzo, emergency management professional and author of Navigating the Chaos: The Ultimate Emergency Management Career Guide. Stephanie shares her dynamic career journey across nonprofit response, consulting, federal service, and local government, offering a rare look at how diverse experiences shape strong, adaptable emergency managers. She and John discuss the common challenges new professionals face when entering the field, from understanding what emergency management actually is to recognizing how many industries, organizations, and mission spaces rely on EM expertise.Stephanie's passion for mentoring is at the heart of the conversation. She explains why she wrote her book—to give newcomers the career guidance she wished she had starting out—and she outlines practical strategies for building confidence, exploring different roles, connecting with mentors, and developing the skills needed to thrive long term. John and Stephanie talk about the importance of professional curiosity, continuous learning, and saying yes to opportunities that broaden perspective, whether through volunteer deployments, community engagement, or cross-sector experience. They also explore the value of career navigation tools such as credentialing options, leadership development programs, and project management training, while emphasizing that success comes from aligning strengths, interests, and lived experience—not box-checking. Stephanie's message to emerging emergency managers is clear: the field needs creative, mission-driven professionals, and there is space for people with every background to find purpose and belonging. This conversation is insightful, encouraging, and packed with career wisdom for anyone seeking to build a meaningful path in emergency management, disaster response, resilience, and public safety leadership. Purchase Navigating The Chaos on Amazon, here: https://www.amazon.com/Navigating-Chaos-Ultimate-Emergency-Management/dp/B0DWSJ2YBS Major Endorsements Impulse Bleeding Control Kits by Professionals for Professionals https://www.impulsekits.com Doberman Emergency Management Subject matter experts in assessments, planning, and training https://www.dobermanemg.com The Readiness Lab Trailblazing disaster readiness through podcasts, outreach, marketing, and interactive events https://www.thereadinesslab.com For Sponsorship Requests 314-400-8848 Ext 2 Email contact@thereadinesslab.com DisasterToughPodcast, JohnScardena, StephanieDeLorenzo, EmergencyManagement, EmergencyManager, CrisisLeadership, DisasterResponse, PublicSafety, EMLeadership, CareerDevelopment, EMJobs, ProfessionalGrowth, EmergencyManagementCareers, LeadershipJourney, DisasterProfessionals, IncidentManagement, CrisisManagement, Mentorship, PublicSafetyLeadership, EMCommunity
Today's episode takes on a special format. We will be sharing with our listeners a recording of the 2025 Anna Lindh Lecture as it was delivered. The Anna Lindh Lecture is an annual public event co-organized by the Raoul Wallenberg Institute, the Anna Lindh Memorial Foundation, Lund University and Lund University Association of Foreign Affairs. It commemorates the late Anna Lindh, a Swedish Minister for Foreign Affairs who was assassinated in 2003. The 2025 Anna Lindh Lecture was delivered by Hadja Lahbib, European Commissioner for Equality; Preparedness and Crisis Management.
This three-part podcast explores how Medical Affairs leaders can navigate and lead through disruption with clarity, structure, and resilience.We explore how to construct and lead an agile, cross-functional crisis team. From defining roles to ensuring aligned decision-making across Medical, Regulatory, and Commercial functions, this episode emphasizes rapid coordination, internal trust, and shared accountability under pressure.
What happens when a leader's reputation crumbles in the public eye? Can trust ever be rebuilt? In this episode of Connected Leadership Bytes, Andy Lopata returns to the archive to for a timely and critical conversation with reputation expert and media coach, Alan Stevens. Using the political firestorm of "Partygate" when Boris Johnson was Prime Minister as a case study, they dissect the catastrophic communication missteps that can shatter a leader's credibility and bring an entire organisation into disrepute. Alan reveals the golden rules of crisis management that were ignored, from the failure to communicate early and honestly to the disastrous "dead cat" strategy of creating distractions. This isn't just about politics; it's a masterclass for any leader in any industry. Discover how to avoid the trap of surrounding yourself with "yes-people," why vulnerability is a superpower, and how to manage your reputation in a world where one wrong move can go viral. Are you prepared for your own ‘Partygate' moment? Key Takeaways What is the very first thing you must do when a crisis hits (that most leaders get disastrously wrong)? Why does the ‘dead cat' strategy of creating a distraction often make a reputational crisis even worse? What is the simple ‘three strikes' rule that can save your reputation from a career-ending social media meltdown? How can welcoming dissenting voices and critics actually become a leader's greatest superpower? Actionable Insights Follow the 'Speed, Honesty, Internal Comms' Rule: In a crisis, get the truth out quickly, starting with your own team, before speculation takes over. Everything you say must be true. Don't cover up the mistake; people forgive errors, but they never forgive a cover-up. Build a 'Challenge Culture': Actively seek out and reward those who challenge your ideas. A leader who surrounds themselves with "yes-people" is building a culture that is blind to risk and destined for a crisis. Schedule time to listen to people on the frontline. Implement a '30-Minute Rule' for Emotional Posts: If you're angry or frustrated online, draft your post or reply but wait 30 minutes before hitting send. This cooling-off period allows you to regain perspective and will almost always prevent you from posting something you'll regret. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Alan Stevens: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 146 Featuring Alan Stevens
Topic – “PR in Digital Age”Guest's Introduction Anna Tran is based in Japan. She is a strategic PR consultant and the driving force behind Level Up With Anna. Anna has helped entrepreneurs, experts, and brands share their stories with authenticity and impact. She's secured features for her clients in Forbes, Entrepreneur, top podcasts, TV segments, and niche industry publications, all while championing a no-fluff, values-driven approach. Anna believes PR isn't just about chasing headlines—it's about crafting a bigger narrative that aligns with who you are and what you stand for. Beyond building media strategies, she enjoys discovering new coffee spots, staying active, and creating meaningful connections, all while helping brands elevate their message and make a lastingimpact. Discussion Points 1. Evolution of PR in the Digital AgeWhat to expect : How public relations has transformed from traditional media releases and press conferences to digital-firststrategies. Highlight the role of social media, online publications, and influencer collaborations in shaping brand narratives today.2. Role of Social Media in Modern PRWhat to expect : How platforms like LinkedIn, Twitter, Instagram, and TikTok are not just marketing channels but powerful PR tools for businesses to manage their image, engage audiences, and handle crises in real-time.3. PR Automation Tools and PlatformsWhat to expect : Dive into tools that streamline PR efforts, such as media monitoring platforms (e.g., Meltwater, Cision), automated press release distribution tools, and AI-driven analytics to measure campaign effectiveness.4. Influencer and Thought Leadership StrategiesWhat to expect : Discuss leveraging influencers, industry experts, and brand ambassadors as modern PR channels. Include tips on identifying the right voices and creating authentic collaborations that resonate with audiences.5. Crisis Management and Reputation MonitoringWhat to expect : Cover the importance of real-time monitoring of brand mentions, sentiment analysis, and tools that helpbusinesses respond proactively to negative publicity or misinformation.6. Data-Driven PR CampaignsWhat to expect : Highlight how analytics tools help track media coverage, audience engagement, and ROI. Discuss how data informs strategy, helps refine messaging, and identifies opportunities for better storytelling.7. Integrating PR with Marketing and BrandingWhat to expect : Explore the convergence of PR, marketing, and branding in the modern business landscape. Discuss strategiesfor a cohesive message across campaigns, social media, and traditional PR channels to strengthen brand identity. 8. Closing remarks …Closing remarks by Anna .. ! Connect with Anna Tran https://www.instagram.com/levelupwithannahttps://www.linkedin.com/in/annatran33 https://levelupwithanna.com/ anna@eng2.ca #KnowledgeTalks #PR #Digitalmedia #abhisheksengupta #abhisheksenguptaaudioblogs Media Credit : Pic Courtesy - UnSplash Video Courtesy - Mixxit Background Music - Upbeat Pic & videos : invideo.io & Istock Disclaimer : 1. This episode is made for information and knowledge gain. All necessary checks with relevant persons and authorities should be done before taking any actions. Maker of the episode/ company / its employees / its partners / its directors /founders/ co-founders / participant in episode will not be responsible for any incident related to this. 2. Images & videos used in this are for representation and educational purpose only under fair use provision of copyright. These are not used for any other objective. CopyrightDisclaimer under Section 107 of the copyright act 1976, allowance is made for fair use for purposes such as criticism, comment, news reporting, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favour of fair use.
November 16 2025_Crisis Management by Phil Knight
When the headlines hit and pressure mounts, true leadership is revealed. In this episode of That Will Nevr Work, host Maurice Chism sits down with Mike Swenson, crisis strategist and founder of CrisisTrak, to unpack how brands can not only survive—but thrive—after facing public challenges.From the psychology of crisis communication to powerful comeback stories, Mike shares the tools leaders need to stay calm, protect their reputation, and turn chaos into opportunity.
Catalyst is a Creative Industries podcast, from Chapman University. Each episode features Chapman students who have completed a Podcasting course through the Center for Creative and Cultural Industries at the university. Students who had no podcasting experience or technical ability in the genre before taking the course were able to contribute all the segments to Catalyst this season with the goal being that they will take this 'hands-on' experience and carry it over to the launching of their very own series. Each episode of Season 14 will feature one to two different interviews conducted by CCI students, exploring different aspects of the Creative and Cultural Industries. Anna DiPasquale begins the podcast this week with her interview of Colleen Piechota, the Director of Human Resources at VEA Newport Beach, a stunning Marriott International resort and spa located right on the coast. Colleen shares her remarkable journey into the hospitality industry, offering a behind-the-scenes look at how she worked her way up to a leadership role in HR. Together, they discuss what a day in the life of an HR Director looks like—from shaping workplace culture and overseeing employee relations to handling training, hiring, and compliance in an ever-evolving industry. Colleen reflects on the skills and mindset needed to build strong, supportive teams and shares thoughtful insights on how the role of HR continues to evolve in today's business landscape. They conclude the episode with Colleen's take on the most underrated skills in HR and what truly defines great leadership. In the second segment Lily Bradbury sits down with John Bradbury, Managing Director of Global Issues and Crisis Management at Ketchum Inc. in New York City, a PR & Marketing Communications Consulting firm. Together, they dive into John's extensive experience in strategic communications and public relations, exploring how he helps corporate clients protect and enhance their reputations in high-pressure situations. John discusses the analytical and creative sides of crisis management, emphasizing how tailored communication strategies can engage diverse audiences while maintaining trust and transparency. John also reflects on his academic journey, beginning with his political science background, which gave him a strong foundation in stakeholder engagement and professional dialogue. He explains the differences between working with corporations versus individuals, highlighting his preference for the objectivity and collaboration found in corporate partnerships. Throughout the conversation, John offers valuable advice for students interested in communications and PR—stressing the importance of networking, internships, and the human connections that lie at the heart of the industry.
When Jim Weber took over Brooks Running, the company was weeks from missing payroll and $30 million in debt. Two decades later, he built a billion-dollar performance brand that outpaced giants like Nike and Adidas. As CEO and author of Running with Purpose, Jim shares how radical focus, scientific innovation, and an unshakable sense of purpose fueled Brooks' transformation—from near-bankruptcy to Berkshire Hathaway. He breaks down how to bet big on conviction, lead through crisis, and build trust that powers long-term growth.
Board directors operate in an environment of high complexity and volatility. The question isn't whether crises will occur—it's whether directors have the skills, judgment, and relationships to navigate them effectively.In this episode of Leadership Lounge, we talk to two of our trusted advisors—Gwenael Quere and Ted Dysart—who share their perspectives on:The key skills effective board directors utilize during periods of sustained uncertaintyWhen it's appropriate to step in versus trust management to handle critical decisionsHow to balance individual perspective with building board consensus during volatile momentsThe best approach for managing competing demands when serving on multiple boards facing simultaneous challenges"One key trait is being able to ask the right questions, but also ask those questions in the right way. If a director gets into a meeting and starts asking questions that feel like a trap, the management team will just shut down."-Ted Dysart Leadership Advisor, Russell Reynolds AssociatesFour things you'll learn from this episodeStaying calm, exercising sound judgment, and leading with empathy are three essential traits needed by board directors to effectively navigate volatility.How to get the balance right between being deeply informed and engaged without crossing the line into managing the business during a crisis. Why you must support your CEO's wellbeing during prolonged stress. A CEO who can't think clearly is a risk to the entire organization.Structured post-crisis reflection builds organizational resilience—boards that capture and institutionalize lessons from crisis experiences perform better in the future.In this episode, we will cover:(01.50) The key skills board directors should utilize during sustained volatility(03.31) The art of asking the right questions without creating traps for management(05.44) How to decide when to step in versus when to let management handle critical decisions(09.45) Balancing individual perspective with creating board consensus during periods of volatility(11.16) How to manage time and energy when serving on multiple boards facing simultaneous challenges(13.42) How directors can remain mentally sharp and objective during prolonged uncertainty(15.28) Why directors should never let a good crisis go to waste
Send us a textI hope this emphasizes the importance of early communication and relationship-building with first responders in crisis management. It discusses the necessity of mental health resources, the role of community support, and strategies for effective crisis response.https://www.frsn.org/https://institutesofhealth.org/ptsd-in-first-responders/https://www.nextrung.org/Email me at 3pointFirefighter@Gmail.ComCheck out our Facebook Page 3 point Firefighter Podcasthttps://www.facebook.com/profile.php?id=61560769894306YouTube Channel https://www.youtube.com/channel/UCAv_hMC8vxrurhIunXtaJXg3 PFF Merchhttps://3-point-firefighter.printify.me/products #JakeBarnes,#3Pointfirefighter
In this episode, Alisa Cohn interviews Isaac Evans, co-founder and CEO of Semgrep, a startup giving security tools directly to developers. Isaac shares his journey from conducting research at the U.S. Defense Department and MIT Lincoln Laboratory, where he explored binary exploitation bypasses, control-flow integrity, and novel hardware defenses on architectures like RISC-V, to founding and leading a fast-growing company at the forefront of developer security. A graduate of MIT with BS and MS degrees in EECS, Isaac also brings a deep curiosity for next-generation programming languages, secure-by-design frameworks, and the intersection of cryptography and public policy.Together, Alisa and Isaac dive into the realities of startup leadership, the evolution of Semgrep's business model, the value of feedback, and the transition from founder to CEO. Isaac offers candid insights on managing a growing team, navigating change, and staying grounded through self-awareness. The conversation also explores how AI is reshaping software development, concluding with advice and reflections for aspiring founders building companies in today's fast-moving world.Where to find Isaac:SemgrepXLinkedInTimestamps:(00:00) Introduction to Deep Conversations(01:55) Exploring Love Languages in Relationships(06:00) The Founding Insight of Semgrep(10:06) Navigating Early Startup Challenges(13:45) The Evolution of Semgrep's Business Model(17:53) Handling Community Feedback and Criticism(21:54) Crisis Management and Personal Growth(25:46) The Importance of Feedback Culture(33:20) Embracing Feedback as a Gift(35:45) Shifting Leadership Styles(38:32) The A-Plus Responsibilities of a CEO(42:34) Navigating the Founder to CEO Transition(46:46) Learning Through Experience(50:32) The Challenge of Team Dynamics(54:31) The Future of AI and Security(59:28) Imposter Syndrome and Self-Awareness(01:03) 15 Advice for Aspiring FoundersConnect with Alisa! Follow Alisa Cohn on Instagram: @alisacohn Twitter: @alisacohn Facebook: facebook.com/alisa.cohn LinkedIn: https://www.linkedin.com/in/alisacohn/ Website: http://www.alisacohn.com Download her 5 scripts for delicate conversations (and 1 to make your life better) Grab a copy of From Start-Up to Grown-Up by Alisa Cohn from Amazon
In this episode of the Drop in CEO podcast, Deb Coviello explores the pitfalls of short-term thinking among CEOs and introduces the concept of fractional leadership as a solution for sustainable success. Deb shares personal stories, client experiences, and practical questions to help leaders move from crisis management to strategic, balanced leadership. Episode Highlights: [0:24] Introduction: The CEO Trap – Why Chasing Results Isn’t Sustainable [3:14] The Power of Fractional Leadership and Coaching [6:44] Key Questions for Leaders: Moving from Reactivity to Strategy [15:10] Resources and Next Steps: Mini Courses and Coaching Offers For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.
Law Enforcement Life Coach / Sometimes Heroes Need Help Podcast
This week I had the pleasure of sitting down with retired Leo, author, and Boulder Crest Struggle Well guide, JP McMichael. JP and I discuss his passion for helping those that have experienced trauma find a way forward. We discussed his line of children books as well as his role as a Struggle Well Guide for the Boulder Crest Foundation. Sit back and give this episode a listen and If you or somebody you love is struggling with trauma, contact JP and the Boulder Crest Foundation to find out more about post traumatic growth. Jmcmichael0621@outlook.comhttps://bouldercrest.org/research-resources/what-is-posttraumatic-growth-ptg/https://www.linkedin.com/in/j-p-mcmichael-ma-ba-cpt-44b62344/http://www.catalystofchangeassociates.com/https://www.amazon.com/Why-Wont-You-Play-Responders/dp/1792922981/ref=sr_1_8?dib=eyJ2IjoiMSJ9.f7Y7i2xyvpkwxpyM2bCv26wyVrqAppqh22Hj5mdLhfD-t_4QdLjJd8XPX-vF4Rn7U9HczexGarYZSRvgMmSIcKsvjRN5A6I1nKVJp8F9_u7OGQ5tBh12M9u6vYpAW_S9.C__SPT5AjpbelcxxeGpamxD7cPiIQOFTNNhR8deqhfk&dib_tag=se&qid=1762023234&refinements=p_27%3AJ.P.+McMichael&s=books&sr=1-8Public Speaker. Experienced Incident Coordinator with a demonstrated history of working in the government administration industry. Skilled in Crisis Management, Criminal Intelligence, Nonprofit Organizations, Intelligence Analysis, and Microsoft Word. Strong support professional with a Master's degree focused in Counseling Psychology from Liberty University.Thank you for taking the time to give this podcast a listen. If you would like more information on other Law enforcement Life Coach initiatives, our "Sometimes Heroes Need Help" wellness seminar or our One-On-One life coaching please visit :www.lawenforcementlifecoach.comJohn@lawenforcementlifecoach.comAnd if you would like to watch the interview you can view it in it's entirety on the Law Enforcement Life Coach YouTube Channel : https://studio.youtube.com/channel/UCib6HRqAFO08gAkZQ-B9Ajw/videos/upload?filter=%5B%5D&sort=%7B%22columnType%22%3A%22date%22%2C%22sortOrder%22%3A%22DESCENDING%22%7D
Send us a textIn this compelling episode of Business Growth Talks, host Mark Hayward engages in a dynamic conversation with Deb Coviello, famously known as the Drop in CEO. A beacon for CEOs facing challenges, Deb uses her profound leadership insights and analytical skills to detail how she aids business leaders in regaining control during crises. From the onset, the episode captures Deb's unique approach to consulting — one that meticulously intertwines quality management, strategic vision, and critical mediation in corporate settings. Through the lens of her vast experience, Deb elucidates the underlying signals of leadership pitfalls and offers actionable advice to foster resilience and sustainability in businesses.Mark and Deb delve into the nuances of leadership, exposing the common blind spots executives face and the pressing need for external insights amidst corporate chaos. Deb's philosophy extends beyond traditional frameworks, emphasizing a bespoke, human-centric strategy that nurtures both core operations and interpersonal relationships. Her approach transcends titles and siloed definitions like 'fractional' versus 'consultant,' focusing instead on crafting tailored, transformative journeys that align leaders with their company's objectives. As the dialogue unfolds, Deb shares about her future endeavors, including her plans to expand the podcast into an exciting new format while continuing to champion innovation through her literary pursuits.Key Takeaways:Deb Coviello stresses the importance of recognizing when leadership methods need evolution due to shifting corporate dynamics.Building consensus and trust is central to successful communication and resolution in leadership roles.Entrepreneurs should diversify their offerings and set up systems to avoid feast-and-famine cycles in business.Fractional roles and consulting both offer unique value; differentiation is key for standing out in a crowded market.Deb highlights the importance of creativity and personal growth throughout professional and personal life.Resources:Deb Coviello's Website: Drop In CEOLinkedIn: https://www.linkedin.com/in/deborahacoviello/Books by Deb Coviello:"The CEO Compass"Upcoming: "The New CEO Playbook"Deb Coviello's Podcast: The Drop In CEOJoin us in exploring how seasoned entrepreneurs, CEOs, and industry leaders like Deb Coviello are innovating paths to success. Listen to the full episode for a deep dive into strategies for business growth and stay tuned for more enriching conversations every week on Business Growth TalksSupport the showIf you want to watch the full video of this episode go to:https://www.youtube.com/@markhayward-BizGrowthTalksDo you want to be a guest on multiple podcasts as a service go to:www.podcastintroduction.comFind more details about the podcast and my coaching business on:www.businessgrowthtalks.comFind me onLinkedIn - https://www.linkedin.com/in/mark-hayw...Tik Tok - https://www.tiktok.com/@mjh169183YouTube Shorts - https://www.youtube.com/@markhayward-BizGrowthTalks/shorts
Message by Matt LaMaster
When a crisis hits, words aren't enough — delivery is everything. In this episode, Athena Koutsonikolas sits down with culture strategist and crisis-leadership expert Eloiza Domingo, Founder & CEO of Eloiza Consulting and former Chief Inclusive Diversity & Equity Officer at Allstate. From mass layoffs to polarizing public issues, Eloiza explains how to decide whether to speak, who should deliver the message, and how tone, timing, and targeting can turn high-risk moments into lasting trust. Eloiza shares playbook-level guidance on aligning values with business strategy, weighing reputational risk against real-world impact, and designing communication that reaches every employee, including non-desk workers. With candid case examples and practical frameworks, this conversation gives leaders and communicators the tools to respond with courage, clarity, and care — no corporate jargon required.
Do you feel like life is just one emotional crisis after another? Discover how to break the cycle of constant reactivity and learn how to respond with peace and intention instead of panic. Let's explore three key questions to identify what's fueling your overwhelm, biblical truths about why trials are inevitable, and practical ways to calm your nervous system and find stability through faith. Learn how to move from chaos to calm and why the path to peace begins with noticing what's really underneath the emotional noise. WHAT YOU'LL LEARN: [00:00] Why Do We Get Stuck in Constant Crisis Mode? [05:00] Three Questions to Know How to Respond to Crisis [10:00] Why Do Some People Stay Attached to Chaos? [14:00] The Difference Between Reacting and Responding [17:00] How to Recognize When You're Operating from Overwhelm [21:00] Practical Steps to Break the Crisis Cycle CHAT WITH ALICIA: Got a question about how to manage emotions in your specific situation? Apply here. EMOTIONAL CONFIDENCE CLUB: Discover practical ways to manage emotions from a science and scriptural perspective in our live 6-week studies with Alicia. Apply here. RELATED EPISODES: Ep 330: How to Manage Big Out-of-Control Emotions Ep 331: Overcoming Overwhelm: Less Chaos in Your Head, More Peace in Your Life Ep 332: You Don't Have to “Hold It All Together” (Lovingly Releasing Yourself when Overwhelm Takes Over) Send us a text
Crisis management has emerged in recent years as an increasingly prominent practice area, helping clients to avoid major pitfalls and determine the path forward amidst conflict and public discourse. In this episode of In the Public Interest, host Felicia Ellsworth speaks with Partner Sid Velamoor about his experience managing many such cases both in the public and private sector.Throughout their conversation, Velamoor discusses his career pathway from WilmerHale to the Computer Hacking and Intellectual Property Crimes section of the US Attorney's Office, and then serving as Senior Counsel at Boeing before returning to the firm in 2024. He describes how the unique experiences he had in each role culminated in his current skillset in managing complex, high stakes matters. He also explains to Ellsworth how he views effective crisis management as crisis elimination, with skilled practitioners able to anticipate market challenges and proactively avoid them.
Late upload this week from our Monday Podcast. We talk about the tough run of the team and the loss against United while looking ahead to CL matchup. Did we get things right?
In this episode of The PreparedEx Podcast, host Rob Burton sits down with Austin Cruz, Associate Director of Crisis Management and Strategic Innovation at Witt O'Brien's and newly elected leader of the Business Continuity Institute's AI Special Interest Group. Together, they explore how artificial intelligence is reshaping the world of crisis management, business continuity, and... The post AI in Action: Transforming Crisis Preparedness, Training, and Exercises appeared first on PreparedEx.
First CISO Charged by SEC: Tim Brown on Trust, Context, and Leading Through Crisis - Interview with Tim Brown | AISA CyberCon Melbourne 2025 Coverage | On Location with Sean Martin and Marco CiappelliAISA CyberCon Melbourne | October 15-17, 2025Tim Brown's job changed overnight. December 11th, he was the CISO at SolarWinds managing security operations. December 12th, he was leading the response to one of the most scrutinized cybersecurity incidents in history.Connecting from New York and Florence to Melbourne, Sean Martin and Marco Ciappelli caught up with their longtime friend ahead of his keynote at AISA CyberCon. The conversation reveals what actually happens when a CISO faces the unthinkable—and why the relationships you build before crisis hits determine whether you survive it.Tim became the first CISO ever charged by the SEC, a distinction nobody wants but one that shaped his mission: if sharing his experience helps even one security leader prepare better, then the entire saga becomes worthwhile. He's candid about the settlement process still underway, the emotional weight of having strangers ask for selfies, and the mental toll that landed him in a Zurich hospital with a heart attack the week his SEC charges were announced."For them to hear something and hear the context—to hear us taking six months off development, 400 engineers focused completely on security for six months in pure focus—when you say it with emotion, it conveys the real cost," Tim explained. Written communication failed during the incident. People needed to talk, to hear, to feel the weight of decisions being made in real time.What saved SolarWinds wasn't just technical capability. It was implicit trust. The war room team operated without second-guessing each other. The CIO handled deployment and investigation. Engineering figured out how the build system was compromised. Marketing and legal managed their domains. Tim didn't waste cycles checking their work because trust was already built."If we didn't have that, we would've been second-guessing what other people did," he said. That trust came from relationships established long before December 2020, from a culture where people knew their roles and respected each other's expertise.Now Tim's focused on mentoring the next generation through the RSA Conference CSO Bootcamp, helping aspiring CISOs and security leaders at smaller companies build the knowledge, community, and relationships they'll need when—not if—their own December 12th arrives. He tailors every talk to his audience, never delivering the same speech twice. Context matters in crisis, but it matters in communication too.Australia played a significant role during SolarWinds' incident response, with the Australian government partnering closely in January 2021. Tim hadn't been back in a decade, making his return to Melbourne for CyberCon particularly meaningful. He's there to share lessons earned the hardest way possible, and to remind security leaders that stress management, safe spaces, and knowing when to compartmentalize aren't luxuries—they're survival skills.His keynote covers the different stages of incident response, how culture drives crisis outcomes, and why the teams that step up matter more than the ones that run away. For anyone leading security teams, Tim's message is clear: build trust now, before you need it.AISA CyberCon Melbourne runs October 15-17, 2025 Coverage provided by ITSPmagazineGUEST:Tim Brown, CISO at SolarWinds | On LinkedIn: https://www.linkedin.com/in/tim-brown-ciso/HOSTS:Sean Martin, Co-Founder, ITSPmagazine and Studio C60 | Website: https://www.seanmartin.comMarco Ciappelli, Co-Founder, ITSPmagazine and Studio C60 | Website: https://www.marcociappelli.comCatch all of our event coverage: https://www.itspmagazine.com/technology-and-cybersecurity-conference-coverageWant to share an Event Briefing as part of our event coverage? Learn More
Day 1: Instant Panic Relief Guided Meditation | Acute Grounding for Anxiety Attacks in PublicWelcome to Day 1: Instant Panic Relief Guided Meditation, the vital first session in your 5-day path to a calmer, more resilient you. This episode is an Acute Intervention/Rapid Solution designed for when you need it most—a crisis management toolkit to help you immediately stop a panic attack fast, whether you are at home, work, or in a public space.In this powerful session, you will learn the most effective immediate grounding techniques and deep breathing exercises for instant anxiety relief. These are proven rapid solutions to calm your nervous system and regain control during a moment of intense overwhelm.What you will gain from this Guided Session:How to stop a panic attack fast using our scientifically-backed 4-7-8 deep breathing method.Master the immediate grounding techniques necessary for panic relief in public.Develop crisis management skills to quickly shift from a state of fear to a state of calm.A guided pathway for instant anxiety relief and rapid nervous system regulation.Support the Show:Ad-Free Listening: Enjoy Calming Anxiety without ads at https://www.spreaker.com/podcast/calming-anxiety--4110266/supportBuy Me a Coffee: Support hosting costs at https://www.buymeacoffee.com/calminganxietyRate & Review: Leave a 5-star review on Spotify or Apple Podcasts to help us reach more listeners!Resources & Courses:Book Hypnotherapy: Schedule a one-on-one session with Martin at https://calendar.app.google/rXHMt8sRYft5iWma8 Pain & Anxiety Course:Manage negative thoughts and pain with The Physio Crew's course at https://offers.thephysiocrew.co.uk/home-painBreathing Challenge: Try our relaxing breathing challenge at https://www.martinhewlett.co.uk/breathing-challenge/Gift a Subscription: Share Calming Anxiety with loved ones at https://www.martinhewlett.co.uk/shop/calming-anxiety-gift-subscription/Get the App:iOS: Download Calming Anxiety at https://apps.apple.com/gb/app/calming-anxiety/id1576159331 Android:Get it on Google Play at https://play.google.com/store/apps/details?id=digital.waterfront.calming.anxiety&hl=en-GBConnect With Us:Email: Share feedback or requests at calminganxiety@martinhewlett.co.ukYouTube: Watch all episodes at https://www.youtube.com/c/calminganxiety?sub_confirmation=1 Social Media Support: For younger listeners struggling with social media stress, visit https://www.icanhelp.net/Backing Music: Chris Collins===================Affiliate links to the gear I use the items that give me a more tranquil life.Rode Podmic - https://amzn.to/3LN1JEdZoom Livetrak L8 - https://amzn.to/36UCIbySony ZV 1 - https://amzn.to/3JvDUPTGoPro Hero 8 Black - https://amzn.to/372rzFlDJI Mini 2 - https://amzn.to/3NQfMdY=============================Items I use for a more relaxed way of life :)Organic Pure Hemp CBD Capsules - https://amzn.to/3
The world grows darker by the day. Today, we'll discuss the new so-called “peace deal” in the Middle East, reveal even more about who I believe is behind Charlie Kirk's assassination (the Israeli government), and go deeper into Taylor Swift's evil OnlyFans era.--https://policecoffee.com/collections/coffee
In this episode of the Drop In CEO Podcast, Deb Coviello explores the power of fractional leadership for businesses facing crisis or transformation. She shares practical strategies for leveraging outside expertise, discusses the value of upskilling through curated audio mini-courses, and offers actionable steps for leaders to assess and fill skill gaps within their teams. Episode Highlights Introduction to Fractional Leadership [2:00] Deb introduces the concept of fractional leaders as a secret weapon for navigating business crises and explains her role as the Drop In CEO. Why Leaders Wait Too Long to Ask for Help [2:18]Discussion on the pitfalls of pride, the importance of timely support, and how fractional leaders can fill critical gaps. Real-World Success Story [7:29] Deb shares a client case study on using fractional leadership to achieve food safety certification and organizational growth. Actionable Steps for Leaders [11:13]Step-by-step guide for assessing team skills, identifying gaps, and deciding when to bring in fractional expertise. For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.
In this episode of "Confessions of a Terrible Leader," Mary Skop and Layci Nelson tackle pressing leadership challenges, particularly the CEO succession crisis and declining leadership pipelines. They differentiate between vision casting and operational skills, arguing that an overemphasis on the latter hinders the development of strategic leaders.Layci stresses the critical need for robust internal succession planning, advocating against relying solely on external hires due to potential cultural misalignment and loss of institutional knowledge. They passionately promote nurturing internal talent through comprehensive leadership development programs that foster innovative thinking, adaptability, and emotional intelligence, alongside clear pathways for advancement.Ultimately, they conclude that effective leadership succession is an ongoing, culturally embedded process requiring strategic commitment and investment in human capital. The future success of any organization depends on its ability to cultivate strong, resilient, and visionary leaders from within.
Cynthia shares real-life experiences—from CEO deaths to site fatalities—that shaped Bernards' updated crisis response plan. Within this episode, our experts discuss how Bernards built a culture-aligned framework featuring site and corporate response teams, a comprehensive risk register, and a Quick Reaction Guide (QRG) for fast decision-making.
What do you do when everything goes sideways? In this episode of The Enlightened Executive, I sit down with Juliette Kayyem, Harvard professor, former Assistant Secretary at Homeland Security under President Obama, and CNN Senior National Security Analyst. Juliette shares how today's leaders can build resilience before the crisis hits, and what it takes to make clear, confident decisions under pressure. We cover: The neuroscience behind decision-making in high-stress situations Why “urgent calm” is the most underutilized leadership skill How to train your team to act—not panic—in moments of crisis The power of pre-mortems to prevent disaster before it starts Whether you're leading a team, scaling a company, or navigating organizational change, this conversation will equip you to lead with clarity, even in chaos. Follow the show for more conversations that spark your personal evolution—and your leadership revolution.
In this episode of the Drop In CEO Podcast, host Deb Coviello explores how C-Suite leaders can successfully navigate constant change. Deb shares actionable strategies, real client stories, and a practical playbook to help leaders adapt, communicate, and sustain change in their organizations. Episode Highlights: 00:00 — Introduction: The importance of adapting to change as a leader 02:13 — The four pillars of managing change: What, Why, Who, and How 08:54 — Real client story: Building high-performance teams through effective change management 15:41 — Actionable playbook: How to practice and sustain change in your organization For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.
Nicole J. Smith, Advocate, Dementia Daughter, Certified Senior Advisor and author of Diagnosis Dementia, was living 3,000 miles from her mother and didn't register the “weird things” she had witnessed her mother say and do over the past couple of years. That is, until these strange things escalated into a financial and legal situation that was not sustainable. The journey that followed upended Nicole's life, took place across five states, and changed the families involved forever. This book is a result of that journey and particularly useful for navigating dementia and understanding the important documents families need. Hearing Nicole's experience is a wake-up call for all of us. CONNECT WITH NICOLE: Email: hello@njsmithbooks.com Book: Diagnosis Dementia: Your Guide for Eldercare Planning and Crisis Management
Send us a textWhat's the real difference between PR and marketing—and why does it matter for your business? In this episode, Joey Pinz sits down with Lauren Kwedar Cockerell, founder of Kwedar & Co., to explore how thoughtful communication builds trust, reputation, and long-term success.Lauren shares her journey of being laid off at eight months pregnant and transforming that setback into the launch of her own strategic communications firm. She opens up about the challenges of evolving from a technician into a business leader, and how she built a people-first culture where boundaries protect both her team and clients.From crisis management to book launches, Lauren reveals why PR is less about clicks and more about credibility, reputation, and relationships. She also dives into how AI is reshaping PR—both as a tool and as a disruptor for newsrooms.✨ Top 3 Highlights:PR vs Marketing: Why they're different and how they work togetherThe power of boundaries in leadership and client relationshipsHow to transform personal adversity into entrepreneurial growth --- Join us for enlightening discussions that spark growth and exploration. Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration.
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode of the Real Estate Pros podcast, host Q Edmonds speaks with Tyler Kabat, a successful property manager specializing in short-term rentals. Tyler shares insights into his business, Doorway Travel, which manages a mix of short-term and mid-term rental properties. He discusses the importance of building strong vendor relationships, the challenges of managing properties in remote areas, and the need for effective crisis management. Tyler emphasizes the significance of discipline and systems in achieving peace and success in property management, as well as the importance of networking and client retention for growth. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
Looking for more DTP content? Check us out at www.thereadinesslab.com/dtp-links
Outrage isn't new, but the way it plays out in 2025 feels like a full-time industry. This week, it's Phillies fans brawling over a foul ball, a CEO swiping a signed hat at the US Open, Bruce Willis' family facing judgment in a Diane Sawyer interview, and American Eagle cashing in on controversy with its headline-grabbing campaign.Here's the problem: every headline slaps the same word on these stories—backlash. But backlash and blowback aren't the same thing. If you don't know the difference, you're missing the real story.In this episode, I break down:The Phillies “Ball Snatch” dad who turned a viral mess into a lesson in staying calm.The US Open “Hat Grab” CEO who folded fast—and why it saved his business.Bruce Willis' family's media strategy, turning online judgment into strategic storytelling.American Eagle's outrage marketing proves that some brands script backlash into their budget.Why the age of the public apology is over—and what leaders are doing instead.The September takeaway? Backlash reveals character. Blowback reveals strategy. And knowing which one you're seeing could be the difference between chaos and control.Want More Behind the Breakdown? Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider's hub for communicators who want strategy with spine—and a little side-eye where it counts.Follow Molly → @MollyMcPherson Subscribe to PR Breakdown on Substack → prbreakdown.mediaClick here to subscribe to Molly's live events. Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting. This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself. Follow & Connect with Molly: https://www.youtube.com/mollymcpherson ...
Be ready, stay grounded, and communicate clearly — no matter what's at stake.Communicating under pressure isn't just a useful skill — it can be the difference between escalation and resolution. For Chris Voss, former FBI hostage negotiator and CEO of The Black Swan Group, it's a daily discipline built on empathy, self-regulation, and intentional listening. In this expanded conversation from our Spontaneous Speaking miniseries, Voss offers a rare window into the mindset and methods that helped him show up calm, focused, and adaptable when the pressure is sky-high.“Emotional intelligence is an insane accelerator to outcomes,” Voss shares, explaining how empathy, tone, and timing can shift the direction of any conversation. He breaks down techniques like labeling and mirroring, explores how to use silence and word choice strategically, and explains why overthinking can be just as risky as acting too fast. From gut-level pattern recognition to tactical use of voice, Voss shows how communication becomes more impactful when we're not trying to control — but to connect.In this episode of Think Fast, Talk Smart, Voss and host Matt Abrahams dive into how negotiation techniques developed for life-or-death situations can be applied far beyond them — offering powerful takeaways for anyone who needs to think clearly under pressure, stay agile in the moment, and communicate effectively when it matters most.Episode Reference Links:Chris Voss Chris's Book: Never Split the Difference Ep.197 Prep or Perish: Mastering In-the-Moment Communication (1 of 3)Ep.198 Pause and Effect: Mastering In-the-Moment Communication (2 of 3)Ep.199 Blunder Pressure: Mastering In-the-Moment Communication (3 of 3)Ep.203 No Script, No Problem: Final Secrets to Speaking Under Pressure (Bonus) Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:50) - Path to Hostage Negotiation (03:42) - Power of Emotional Intelligence (05:00) - Staying Calm Under Pressure (06:10) - Mental Prep & Mindset (07:18) - Trusting Your Gut (07:58) - Avoiding Overthinking (09:01) - Flexibility in Negotiations (10:15) - Listen More, Talk Less (10:31) - Labeling & Mirroring (12:51) - Tone Shapes Impact (14:06) - The Final Three Questions (19:37) - Conclusion *****Thank you to our sponsors:Strawberry.me. Get $50 off coaching today at Strawberry.me/smartSupport Think Fast Talk Smart by joining TFTS Premium.