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Amy and Jen take a deep, deep dive into the muddy murky world of "Cry It Out" or "Extinction" sleep techniques. Put on your wellies and join us! We talk about the research groups and individual studies which have looked at these techniques with our usual critical eye. Attempting to keep our personal feelings out of the objective assessment of the research; nevertheless we still concluded that there is a substantial body of evidence which suggests CIO sleep techniques should not be recommended by health visitors. In the episode we take a closer look at the studies suggesting it is harmless and discuss why these are flawed and why we have come to a different conclusion. We will also talk about possible alternatives for health visitors who are reaching for some sort of intervention to support parents who feel they are at their 'wits end' in terms of sleep and those suffering with mental illness which may be exacerbated by a lack of sleep. Hopefully, we leave you with some possible avenues to explore with families as well as getting into the sleep debate in a meaningful way. As always, we love to hear from you so drop us an email on iamahealthvisitor@gmail.com to chat with us. Thanks Amy and Jen Resources and Further Reading: Honakar et al 2018 https://scholarworks.iupui.edu/bitstream/handle/1805/18975/Honaker_2018_real.pdf?sequence=1&isAllowed=n Accessed 30.11.2020 The news furore recently caused by Bilgin & Wolke 2020 https://www.theguardian.com/lifeandstyle/2020/mar/11/leaving-babies-to-cry-does-no-harm-study-finds?CMP=Share_iOSApp_Other Accessed 30.11.2020 Bilgin & Wolke 2020 https://sovendeboern.dk/wp-content/uploads/2020/06/Bilgin-og-Wolke-2020.pdf Accessed 30.11.2020Accessed 30.11.2020 Lindsey Hookway 2020 statement - an IBCLC critique and response to the Bilgin & Wolke study. https://feedsleepbond.com/response-to-bilgin-and-wolke-cry-it-out-study/ Accessed 30.11.2020 Tronnick Still Face Phenomenon Video example: https://www.youtube.com/watch?v=apzXGEbZht0&list=PLpCQJ8MCxYM7yJXB2vcib0ai-4PZ4TlBL&index=12 Accessed 30.11.2020 Middlemiss et al 2012 - Cortisol and Asynchrony http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.671.2134&rep=rep1&type=pdf Accessed 30.11.2020 Hiscock et al 2007 - Cluster Randomised Trial of CIO intervention https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2083609/ Price et al 2012 - five year follow up https://www.researchgate.net/profile/Anna_Price5/publication/230830539_Five-Year_Follow-up_of_Harms_and_Benefits_of_Behavioral_Infant_Sleep_Intervention_Randomized_Trial/links/54d9d57c0cf24647581f8c21/Five-Year-Follow-up-of-Harms-and-Benefits-of-Behavioral-Infant-Sleep-Intervention-Randomized-Trial.pdf Middlemiss and colleagues - commentaries on Hiscock et al 2007 follow up Price at al 2012 https://pediatrics.aappublications.org/content/130/4/643/tab-e-letters#unethical-and-unscientific-conclusions-ignore-how-infants-are-harmed Rudzik, Smith & Ball 2018 - Parent's reported infant sleep against actigraphy data: https://pubmed.ncbi.nlm.nih.gov/30097331/ Douglas & Hill 2013 Review CIO (0-6m) found no improved sleep outcomes. https://www.pameladouglas.com.au/sites/default/files/pdfs/Douglas_Hill%20JDBP%20%2023_9_13.pdf Ball et al 2020 - "Sleep, Baby and you" https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0237240 A proposed possible alternative to CIO - new, awaiting full validation. Proposes balance between meeting parents sleep needs and infant needs. Durham Infant Sleep Lab: https://www.dur.ac.uk/disc/projects/current/slb/ Middlemiss et al 2017 Second proposed alternative - increased total sleep time but no crying. Teaching responsive soothing and cues based methods. https://static1.squarespace.com/static/5666b428dc5cb462d9f1e05a/t/5905be69725e256add1604d2/1493548654959/Early+Human+development+2017.pdf
Amy Davine Kim is the chief policy officer for the Chamber of Digital Commerce. Prior to joining the chamber, she advised financial institutions, blockchain based companies, marketplace lenders, investors and innovators regarding compliance obligations under financial services laws. In particular, she has advised on the Bank Secrecy Act and anti-money laundering requirements and the regulations and sanctions programs administered by the Office of Foreign Assets control. During her career, Amy has also advised companies on cross border, anti-bribery, and trade related compliance matters. She has advised investors and hedge funds, private equity funds, and real estate funds. She's also assisted companies in advocating before the US Congress and other US government agencies. Amy holds a bachelor's degree from Pepperdine University and her law degree from University of Notre Dame Law School. Thanks Amy for coming on the program.
Today, Amy Bowdoin is joining us! Shes a wife, mom, friend, professional camper, teacher, and author of Honeysuckle Drive where stories aren't just told, they’re lived - by a small town girl who isn't perfect but who desires a growing relationship with Jesus. I can't wait for you guys to join me in talking with Amy today! Get ready to smile and feel like you've just met a new friend! Thanks Amy for coming on the podcast.www.YoureNotAlonePodcast.com
On this episode (recorded in September 2019), I sat down with special guest, Dr. Robert Merritt. Dr. Merritt is the Director of Thoracic Surgery at the Ohio State University James Cancer Hospital. He’s the epitome of excellence: a thoroughly-educated, family man, an utmost professional to both his patients and colleagues, and can still talk football and not mention that team up north!Once get into our discussion on first responder health, we dig deeper on:Effects of vaping,Telltale signs that 'something is wrong', andHow prevention is the best tool we have in health- how relevant is that right now?I need to give a special shout out to our family friend, Amy Ware, for setting up this interview. Thanks Amy!Without further ado, please enjoy this enlightening discussion with Dr. Merritt from whatever device you’re tuning in from…. and let’s get 'Outside The Bay'!To get a hold of Dr. Merritt, please follow this link: https://cancer.osu.edu/find-a-doctor/search-physician-directory/robert-e-merritt
Today, we continue the conversation with a woman who has looked death in the face and come back to live more of life. As the network performance manager for LJ Hooker, she thought that being a leader in the Australian real estate industry was her biggest challenge and then… She broke up with her partner of 5yrs to ensure she lived her dream of having a child, found a donor, did IVF all on her own and now experiences life through the lens of 4-yr-old son Nick. Growing up myopic and classified as doubly blind, having a rare blood disease without knowing it, and recently, having a big section of bowel removed when it perforated; Amy Sanderson has discovered that life has two categories “what you can change and what you can’t”! What led this woman to here? What gives her the courage & stamina to have her dream baby on her own while being a high level business woman? Her story speaks to this one life we have - and not wasting any time in the living of our dreams! Thanks Amy for taking time out of your full-on work day to share your life with us…Contact Amy:LinkedIn: amy-sandersonTwitter: AmyLSandersonGo to http://www.bit.ly/thenatandsarahshow to catch this week’s livestream!
Our guest today is Dr. Maya M Warren, Sr. Director of International Research and Development and the Tastemaster at Cold Stone Creamery. I’ve seen Maya twice on TV. One on an episode of the Amazing Race with Amy DeJong (a podcast guest from way back) and last Christmas at my Grandma’s house watching Dr. Oz (my grandma loves the show, not me). Anyways, I had to get her on the show so I asked Amy for Maya’s contact and we went from there. Thanks Amy! Maya is a delight to talk to as the first thing you notice about her is that she absolutely loves what she does. I mean, she has her PhD in ice cream, gets to travel the world formulating ice cream, and gets to be on TV to talk about ice cream! She lives and breathes it. Maya and I talk about the fact that she didn’t even know about food science until midway through college, and even though her college didn’t offer food science, that did not stop her from working mornings at a processing plant and doing her thesis solely on ice cream. You’ll also learn a bunch of other stuff like how Maya and Amy got on the Amazing Race, how to communicate with foreign product developers, and how Maya expresses her passion for ice cream in multiple ways. Also, you’ll learn super valuable tips on creating your own ice cream and how to optimize your home ice cream experience. By the way, if you’re listening to this in July, happy ice cream month! Sponsor People have been saying My Food Job Rocks is a great food business podcast. If you’re a food entrepreneur or want to become one, I highly suggest doing your research. Luckily, my friend Rachel Zemser has the perfect resource for you. She has a book called the Food Business Toolkit that will help you understand everything about starting a food business from formulation to regulation. Use the code MYFOODJOBROCKS at the checkout for 10% off not only the book, but it also applies to an hour of consulting. As someone who’s started their own food business, acquiring knowledge is super important. You can find the book here: https://alacarteconnections.com/shop/ Money will come and go, but you’ll always run out of time so it’s very important to get the knowledge necessary to move forward. Show Notes Winners of the Amazing Race (Season 25) Amy DeJong Interview Dr. Oz and Low-Calorie Ice Cream How do you get on Dr. Oz?: They found me because of being on the race Coldstone Tastemaster How do you describe yourself?: I make people smile Coldstone: 33 countries A big part of what I do is to modify the formulation of ice cream in different countries. How different is ice cream in other countries?: The global landscape of ice cream is different everywhere. For example, US has 10% milkfat and has to be cow milk. Some countries don’t have a legal definition. How did you hear about food science?: I never did until I saw how bacon-flavored soda was made. Carleton College Unwrapped Malt-o-meal company Richard Hartel UW Madison Coldstone was my first job. They found me on the Amazing Race Coldstone uses granite slab Skillsets in your job: Being able to formulate, work in excel and communicate especially in different countries. Sensory science is great as well Skillset for: Bench-top to scale-up: Be aware that things can change Skillset for: Communicating with people in other countries: I mainly communicate with the experts in that country’s field. The dairy and food engineers in that country. Sometimes they use outside consultants to translate. Why Does Your Food Job Rock?: I love ice cream, and I want to share my love of it to the world. What type of food trends and technologies are exciting you?: We are embracing other people’s foods now McDonald's flavors around the world Turmeric Ube Personalized nutrition Favorite Flavor recently: Brown Sugar Texture Innovations: Gelatinized Starch and Chia textures Chia Pets Flavor is usually showcased through money and exposure Halo Top Is Halo Top actually healthy? Same with Plant-based burgers. Is it healthy? One thing in the food industry you’d like to know more about?: Plant (or other) alternatives for milk Perfect Day Ice Cream Ben and Jerry’s CBD ice cream Ice Cream Maker – Happy Joy Batch Freezer Remember: The freezer can really abuse ice cream My ice cream is really hard and my spoon bends: bad formulation or no overrun Twitter: @mayawarren Maya M Warren Official Website: MayaWarren.com
Summary: In this episode of COMMERCE NOW, we are joined by Steve Gotz of Silicon Foundry, and we discuss how banks are increasingly creating new environments and structures to pursue innovative ideas and build new capabilities. We explore one specific kind of innovation structure: the Venture Studio (also known as a Company Builder). Resources: Silicon Foundry LinkedIn: Steve Gotz Twitter: @stevegotz Blog: The Rise of the Venture Studio Transcription: Amy Lombardo: Hello again to our listeners. This is Amy Lombardo, your host for this episode of Commerce now. Today I am joined once again by Steve Gotz, of Silicon Foundry, who is a known expert at helping organizations navigate the complex world. Amy Lombardo: So today we're going to discuss how banks continue to increase and create new environments and structures to pursue innovative ideas and build new capabilities. Amy Lombardo: So Steve, welcome back to COMMERCE NOW. Steve Gotz: Hey thanks Amy, excited to be here. Amy Lombardo: Great. So it's been couple months here since we spoke last. So what have you been up to here lately? Steve Gotz: So, just quick refresher for everybody, my background. I spent a long time launching new ventures for corporations. I've done that as an investor, an entrepreneur, university researcher, and a corporate executive. And most recently I was co-founder and COO of Pivotus Ventures, which was a venture studio I created with Ray Davis at Umpqua Bank. And coincidentally was acquired by Kony recently. Steve Gotz: Currently a partner at Silicon Foundry, where I advise large corporations on their new venture strategies. In that role that we're talking about some of the ideas today. Amy Lombardo: Got it. Okay. So in our last podcast we focused more on transformation strategies. We gave examples, both from banks and even other industries on when they kind of when they hit that wall, that roadblock, and how they partnered with new and other types of organizations [00:01:30] to think about what's next. Steve Gotz: Yeah. Amy Lombardo: So let's shift our conversation here and talk about what an organization knows they need to transform. Kind of this idea of migrating to a new business model, a new environment, and really the intent of Venture Studios. Amy Lombardo: So maybe we can start with discussing the evolution of this idea of like the Accelerator Business Model. Steve Gotz: I think Accelerators is an interesting place to start. So Accelerators, as we know them [00:02:00] today, have been around for about a decade. And they were started during this rich period of famense, right? So it was 2005, a couple years after the dot com bubble. And in many ways, the Accelerators that started back then, and that was Y Combinator, Techstars, would be great examples, they laid the foundation of what's to come today, right? Steve Gotz: And Y Combinator recognized that there were some economies of scale to be had by launching start-ups in a different way. And the Accelerator Model [00:02:30] is young teams, lots of bets, and a little bit of money. And when you do that well, you get really interesting companies. Steve Gotz: And that's what we've had for the last decade but I think what we're seeing now, is things are starting to change. Technology is starting to change. Corporate strategy is starting to change, which is why now we're starting now to talk about the rise of Venture Studio. Which is a new forum that organizations are using to build new things. Amy Lombardo: Mm-hmm (affirmative). So does the Accelerator Business Model, does it kind of [00:03:00] compliment the Crowd Storming Idea? Steve Gotz: Yeah. So, Accelerators as they started a decade ago, really about bringing young teams together to pursue big opportunities. And at that point if you think about it, right after the dot com burst there was a lot of opportunities so there was a lot of opportunities that the infrastructure had been laid to build things in a cost-effective way. So companies are using Accelerators as part of their innovation strategies. Steve Gotz: Now what's happened in the last decade is [00:03:30] a lot of that low-hanging fruit has gone away. The ability to launch a business to scale quickly. The dynamics are slightly different in the current day and age. Because startups need data, they need distribution, they need access to capital. So what we're seeing is that traditional Accelerator Model evolved into the Studio Model. And Studios are different in a couple new ways that we can talk about them but we're entering this period of change when it comes to innovation strategies. And the Studio is just one manifestation [00:04:00] of the change we're seeing. Amy Lombardo: So talk to me a little bit about this change. Dive into that for me and just kind of talk to me about why and how. Steve Gotz: So I think, in Silicon Valley, the era of "Move Fast and Break Things," is over. I think what we're starting to see are more diverse teams, in a broader sense, gender, age, background. I think there's a recognition that launching new ventures requires a diverse skillset. And it needs new kinds [00:04:30] of partnerships. Steve Gotz: Launching a start-up by itself as an Accelerator doesn't work as efficiently as it could. Launching a new start-up in collaboration with a corporate that gives you data, that gives you distribution, that helps you access customers. That's really powerful. Steve Gotz: So what we're seeing is more and more start-ups. More and more entrepreneurial teams and Venture Studio is coming together, launching new ventures in collaboration with corporates. And that's a really interesting dynamic that we're starting to [00:05:00] observe. Amy Lombardo: So is it still in these high-tech areas like Silicon Valley? Or where is the Venture Studios? Where are you having the most luck? Steve Gotz: Hmm. So this is what's really interesting, right? So Accelerators largely, when they started, were concentrated in Silicon Valley, right? Y Combinator, in the Valley, Techstars in Colorado. What we're seeing with Studios is a dispersion, right? We're seeing Venture Studios crop up [00:05:30] across the country, across the globe. And oftentimes they're locating themselves close to large corporations. Steve Gotz: So, High Alpha, one Venture Studio, and they're located in the Midwest. Primarily because the companies that they're building new ventures with are in the Midwest as well. There's another studio in Seattle called Pioneer Square Labs and they're up there and they're looking at really interesting consumer ventures, direct consumer ventures. Steve Gotz: [00:06:00] So I think you're seeing the capabilities moving to the most natural place. And that may not be Silicon Valley. That may be somewhere else across the globe. Amy Lombardo: So even though these corporations might be in these major metropolitan areas, is the talent there as well? Or are these innovators being found then all over the world based on what the need there is? Steve Gotz: Yeah, so, it's across [00:06:30] the world, right? Amy Lombardo: Okay. Steve Gotz: It's where is the need? Amy Lombardo: Right. Steve Gotz: And it's launching ventures as close to the need as possible, right? Steve Gotz: So a good example would be Heidelberg Cement. So, Heidelberg is one of the World's largest cement companies. They have operations in virtually every continent. And they're launching a Venture Studio and what they're doing is really smart. They're building new ventures in country. Steve Gotz: So the problems that you have with cement distribution, say, in Latin America and Brazil, [00:07:00] are fundamentally different than some of the challenges you have in a place like California. So it's natural to take your best people and put them at the edge. Put them close to those problems and say, "solve these problems and do it different ways." Amy Lombardo: Right. So clearly I know nothing about cement, so I can't even think of the next question. Steve Gotz: Nor do I. Steve Gotz: But think about this, right. Because there's a lot of similarities between the cement business and the banking business. [00:07:30] Right? Amy Lombardo: Oh both are important, here we go. Let's get what you're going to say here. Steve Gotz: So look. These are both largely commodity businesses, and they're easily swappable, right? You could get a bank account from Wells Fargo, B of A, or any one of the 7,000 or 8,000 banks in America. And largely the product is the product. What can you do with that? Steve Gotz: You can innovate around that experience. That's what Heidelberg is doing and that's what most banks are doing today. They're innovating around the experience. [00:08:00] And to innovate around the experience you need to be close to your customers, right? Steve Gotz: So creating a banking experience, or a cement experience, in Brasil, is fundamentally different than the kind of banking, or cement experience you want to create in California, right? Did that work? Amy Lombardo: Wow, wow. Okay. I'm a believer. Because if you were going to go down some path of like brick and motor cement shops closing, I was going to be like, "we're going to be [crosstalk 00:08:28] now because we're not even [inaudible 00:08:33] here." Steve Gotz: [00:08:30] And this is why I think banking executives can learn a lot by expanding the aperture and looking outside of the industry for best practices. And it just so happens that what I'm setting is in cement, but we also see interesting things happening in food, interesting things happening in agriculture, right? Steve Gotz: So I think there's more that we can learn like breaking down some of the silence and sharing ideas. Amy Lombardo: Okay so let's go to some examples. [00:09:00] Let's jump ahead there. Steve Gotz: Hmm. Amy Lombardo: You know for people unsure of our business model is, we're working with banks and retailers, can you give me any specific examples of Venture Studios working with banks and retailers? Steve Gotz: Yep. Yeah so there's a couple of really interesting examples. So, yeah, one of the ones you know, springs to the top of my mind is what BBVA has done with Dennison. So, three years ago BBVA hired an entrepreneur and said, "we want to build a new business." Steve Gotz: They didn't tell them [00:09:30] where he should build a business, they just gave him the free reign to do that. And fast forward three years, and what we have today is Dennison. Which is global bank for expats. So in three minutes or less, as an expat, I can open up a local currency account of one in 20 countries. And if you think about what Dennison has done is they've innovated the customer experience. And that allows them to do really interesting things with global remittances, global payments, currency transfers. Steve Gotz: So [00:10:00] a really interesting example of a big, incumbent corporation, like BBVA, saying, we're going to create new ventures, we're going to put structures in place to allow us to build things that probably wouldn't be possible inside of the normal organizational structures. So that's BBVA. Steve Gotz: Standard Chartered Bank is doing something similar in Hong Kong with their digital bank there. They just recently received their digital banking license from the regulator, so that's an interesting experiment. Steve Gotz: [00:10:30] In the UK, RBS has done really interesting things with S&Me, which is their small business lending platform. So there's a lot of examples and I think what's at the center of all of these examples is corporations coming together with partners to launch new things. Steve Gotz: And I think the opportunity for dVault and dVaults customers is to come together and say, "how do we create new experiences, right? How do we take a few bits of the interesting capabilities that dVault has, sprinkle [00:11:00] in a few bits of the interesting relationships that your banking clients have, to create a new kind of customer experience? That delivers value." Amy Lombardo: Right and you know we think it's always about the touchpoints that a consumer has within a day. And if you think about just financial transactions, it isn't just this one-to-one, I'm going to a bank, I'm taking out cash, I'm depositing checks. Whatever it might be. Amy Lombardo: It's that you touch [00:11:30] transactions in so many different sets through a day, so how is it that bank can complement that. Steve Gotz: Yes. Amy Lombardo: And provide you with a seamless experience. And those examples that you gave are spot on to that. I love the one about the expat because that could be something that's so laborious, challenging for a consumer, but the bank is adding value there. Steve Gotz: Yeah, absolutely. Right. And if we step back a little bit and kind [00:12:00] of think about what's happening here, it's the replatformification of the bank, right? We're creating new ways for the bank to be consumed by customers. Amy Lombardo: Right. Steve Gotz: At a fundamental level, fluctuation doesn't matter for the customer. The customer doesn't really care if you're using distribute ledger or cryptocurrencies to clear the transactions on the back end. They care about what's the experience. And are you making my life easier. Steve Gotz: And I think Dennison's a really good example of solving a very complex problem [00:12:30] in an elegant way. Amy Lombardo: Exactly. Can I get an immediate access to cash? Can I get an immediate access or, you know, what I need to live my life, right? Steve Gotz: Yeah. Yeah. And what's really... What I find interesting about Dennison is everybody talks about the unbundling of the bank, right? And transfer-wise, it's often one of those perfect examples that people cite, that you've basically decoupled international payments of remittances from the bank. Steve Gotz: [00:13:00] What we're starting to see with Dennison is a replatformification, we're rebundling the bank in new ways that the consumer can then consume. Amy Lombardo: Got you. Touching on that, unbundling, almost like a macro, [inaudible 00:13:14] talked about it so much in our business models. Steve Gotz: Yeah. I think this is a good/. it's good area for you guys. Amy Lombardo: Okay, so let's say, I'm Mr. Banking Executive and I'm sitting here, and I'm scratching my head saying, "gosh, I [00:13:30] don't know where I need to breakthrough and transform my business. I'm stuck," and I go to you, Steve, or you know the partners that you work with. Amy Lombardo: How do they begin this process? Steve Gotz: So I think there's a couple of points I'd like to make. And so I think the first one is so a general observation, and this isn't restricted to the banking industry, but corporations in general, have a hard time knowing what they have and knowing what the opportunities are. And that's not because [00:14:00] they're deficient, it's just the nature of human biases. Right? Amy Lombardo: Mm-hmm (affirmative). Steve Gotz: When you work at the same place, in the same industry, for a long time, you start to see things in a certain way. The way you break out of those biases is to bring in people with new perspective. Bring in organizations with new perspective. Steve Gotz: So I think the first place to start is increase the aperture of your conversations, right? Don't spend time with your peers. Spend time with organizations and executives [00:14:30] that are different from you, right? Steve Gotz: So we spoke about cement and banking, there's a lot that can be learned there. So the first thing I would encourage executives and your listeners to do is increase the aperture. Look beyond banking for opportunities to be innovative. Look what's happening in the retail space. Look what's happening in the food and beverages space. Because I think there are things to be learned there. So that's the first thing. Amy Lombardo: Right. Steve Gotz: The second point I'd make in terms of [00:15:00] how to get started is really related to where does innovation live within the corporation? So there was an interesting study a couple years ago where they looked at risk among banks. And what they found was, after a bank appoints a Chief Of Risk Officer, the organization tends to take more risks. And the observation there is, when a job becomes somebody's [00:15:30] function, somebody's role, responsibility now lives with that person. Right? So we now have a Chief Risk Officer, so they're going to manage all of the risk so the organization tends to adopt slightly riskier behaviors. Steve Gotz: Now, where this is interesting is with innovation because innovation is everybody's responsibility. Including the CEO. So I think an important take away from this is everybody from the top down and bottom up in the organization [00:16:00] is responsible for doing new things. Steve Gotz: Now the nature and scope of what those innovative things may change, may look different, but everybody needs to have a hand in how do we think about doing new things and creating new experiences. Particularly the CEO and the board. Especially when it comes to new things that are potentially really big and disruptive. Amy Lombardo: I love that thought. So, I'm taking away from this, look outside your industry and everyone is an innovator. Steve Gotz: [00:16:30] Yeah, exactly. Exactly. Innovators just don't live in Silicon Valley. Amy Lombardo: Right. Steve Gotz: They live everywhere. Encourage them. Amy Lombardo: Right. I think this is a good place to wrap up the discussion. Steve, it's a pleasure to have you on and join us on Commerce Now. Steve Gotz: Thanks Amy. Amy Lombardo: And thank our listeners for joining. Amy Lombardo: So if you've got questions, feel free to reach out to Steve. Either via LinkedIn or via Twitter at @SteveGotz. Keep checking in on iTunes or however you listen to your podcasts for new topics [00:17:00] on COMMERCE NOW.
Overview: As the tax against self service endpoints evolve to be more complex, and many financial institutions struggle to keep up, there's a growing demand for security management services in the industry. In this podcast, you will hear about this trend and what it means for financial institutions. Resources: Blog: A look at how ATM security has changed … and how it hasn’t ATM Security Management: Know Your Options COMMERCE NOW (Diebold Nixdorf Podcast) Diebold Nixdorf Website Transcription: Amy Lombardo: 00:00 Hello again, and thank you for joining us on this episode of Commerce Now. As the tax against self service endpoints evolve to be more complex, and many financial institutions struggle to keep up, there's a growing demand for security management services in the industry. Today I have the pleasure of being joined by Julie Osborne, our Global Vice President of Diebold Nixdorf's Service Portfolio, and Martin Nearhos, Principal Security Architect for the Global Services Portfolio Division as well. We're going to hear about this trend and what it means for financial institutions. So, hello Julie and Martin. Thanks for being with me here today. Julie Osborne: 00:38 Thanks Amy, it's a pleasure. Thanks for having me. Martin Nearhos: 00:41 Yeah, thanks Amy. Happy to be here. Amy Lombardo: 00:44 Okay. I'm really excited here, because I'm based here in the US, but I'm talking to two subject matter experts who are in our Singapore office. It's great to just have this global view on this security topic. So, let's dive in here. Let's start with just a high level question on why do you think financial institutions are having difficulty managing their self service security? Martin Nearhos: 01:10 That's a good question. Maintaining the security of the customers' assets and information has always been a high priority for the industry, but threats against the self service banking channel have evolved. It's now much harder to keep up. A tax against ATMs have traditionally been isolated to geographic regions, and slow moving out of those regions, but this is no longer the case. We're now seeing increasingly complex attacks, such as various forms of jackpotting, taking place across the globe, and at the same time the threat of traditional physical attacks hasn't really gone away. It's a lot to combat. Julie Osborne: 01:47 If I might just add to what Martin said, financial institutions usually don't have the time or in-house expertise to keep security measures up to date. As retail banking paradigms shift, banks and credit unions are under a lot of pressure to do more with less, and even if financial institutions wanted to hire in-house security specialists, as businesses and governments fight cyber security threats, these resources tend to be really expensive and in high demand. Also, as we all know, this constant pressure to stay compliant with security regulations and industry standards, ATM security service providers can help relieve the burden of staying on top of changes and staying protected against attacks. Amy Lombardo: 02:28 Okay. Got it. Martin, if I can ask this to you before we jump into this whole idea of doing more with less, since you're located in the Asia Pacific region, are there certain types of attacks that you're seeing on the rise today? We talked a lot about jackpotting in the Americas, but could you give us an idea of maybe what you're seeing over in your region? Martin Nearhos: 02:51 The Asia Pacific region is quite diverse. You've got many different markets at many levels of maturity, so it varies. Locally you won't get, say Singapore, there's a certain limit to attacks, whereas in other countries very close by, you've got a much broader range of attacks. It's complex and it doesn't move. Amy Lombardo: 03:15 Got it. Yeah. It sounds like no matter where you are, just keeping on top of that security is always going to be top of mind here. Martin Nearhos: 03:22 Yep. Amy Lombardo: 03:23 Okay. Let's talk about this idea of doing a little more with less. When we're looking at it from a financial institution standpoint, can we talk a little bit about why they should be looking into outsourcing their ATM service and management? Julie Osborne: 03:37 Oh, absolutely Amy. I might take that one. It's becoming increasingly popular for FIs to work with organizations that have intimate knowledge of the ATM channel, and offer specialized security services as part of ATM fleet management arrangements. They will want someone who can offer 24/7 secure operation centers for monitoring, and who can also take care of all necessary maintenance, hardware and software upgrades, and updates for them. Some FIs don't have the capability in house to reliably maintain secure ATM environments, and others would just simply rather have someone else handle it because it is a specialist capability, as I said. So, if FIs are looking to take the burden off themselves and effectively manage the security services of the ATM fleet, with an ATM security service provider such as Diebold Nixdorf, they should look for a provider who can deliver the following three things. First, you'd want optimized security through 24/7 monitoring, proactive threat elimination, and an in depth understanding of emerging threats, to try and protect against attackers. Second, you'd want increased efficiency, freeing the FI from day to day ATM security management responsibilities, or streamlining processes. Third, you want a service that will effectively manage operational risk, to provide real time threat insights, and offer remote troubleshooting, and has a deep understanding of the industry requirements. Ultimately, I think the best approach is a multilayered security protection approach that offers real time information to ensure ATM networks are protected and available, whilst also providing the information FIs need for a [inaudible 00:05:17] ATM security audits. Amy Lombardo: 05:19 Okay, got it. Those three points were really helpful here, especially in looking to determine your outsourcing, your Managed Security Services, but what does an engagement actually look like for an financial institution? What are some of the specific options, and what would it take to get a program like this up and running? Martin Nearhos: 05:41 I can take that. If you're an existing customer, and you're already ready using sort of self service fleet management, which is just a suite of services designed to run multi-vendor self service devices cost effectively, the customer can sort of decide what level of protection makes sense for their organization, based on their risk profile and their operational risk. If you're a new customer, we'd look at all the fleet details that required. The ATM make, the model, physical location, that would all be analyzed. Then the customer would select the appropriate security service, and again, it's based on their business and operational risk. We suggest that whatever FIs choose is a core security service. The services offered should, at the very least, provide everything needed to comply with industry standards and requirements such as those developed by the Payment Card Industry Security Standards Council. It should also include the hardening of various aspects of the ATM with remote monitoring and software patch deployment. It would also include things like device monitoring, secure connectivity, managed firewall, peripheral device control, anti malware, antivirus, and of course intrusion detection and prevention. Then the FI can have the option to build upon that basic level of services for such things as protection against complex logical system attacks. Although I would recommend this sort of protection to everyone, we know that financial institutions want to prioritize their investments in advanced security, and they just can't do it all at once. With these types of services, FIs can then rely on the security service provider to proactively monitor the ATM for suspicious activity, protecting terminals more effectively in real time, responding quickly when attacks are detected, and engage with customers to resolve the incident, and take the burden of managing the self service fleet off the FI, who, as we've already said, may be stretched pretty thin on resources. Amy Lombardo: 07:42 So Martin, if I can ask you a question here just based off of the compliance portion, the regulation portion of what you mentioned, I would think that's pretty important, almost as a value added services as well, that your security partner could provide you almost with the consultation, the education, on what all these requirements might mean for your institution. Am I thinking about that the right way? Martin Nearhos: 08:11 You are. There's some industry standards that, across everywhere, but what happens is you get into regional areas. Some have slightly different requirements, so as a global offering, it's quite difficult, but we have specialists in all the major regions that could offer that service. Amy Lombardo: 08:29 Okay. Thank you. Okay, so to close out this topic, have you heard how customers are responding to these types of Managed Security Services in the industry today? Are they able to focus more on their customers without the burden of managing their own ATM security services then internally? Julie, how about you take that one? Julie Osborne: 08:51 Thanks Amy. Actually we have. We've seen some very positive results from the financial industry. Threats against the self service channel aren't going away anytime soon, but with Managed Security Services, financial institutions can spend less time trying to prevent attacks, and spend more time with their customers growing their businesses, and ultimately that's where we want them to be. Martin Nearhos: 09:11 And, just as the FI is focusing on on their customer, the security service provider, but it's got to focus on continuing to evolve and develop, because the expectations will continue to rise, and FIs will expect to be offered more value in the future as well. Amy Lombardo: 09:29 Well great. This sounds like a no-brainer to me. I would want to stay protected and just not have that burden internally. Thanks Julia and Martin for being with me here today, and to our listeners for tuning into this episode of Commerce Now to learn more about Managed Security Services, and how FIs can better protect themselves. Log Onto DieboldNixdorf.com. Until next time, keep checking back on iTunes or your favorite podcast listening channel for new topics on Commerce Now.
After our Food Experiences of the Week, we eat a variety of snacks and candy from Ireland and Australia that were gifted to us from our listeners. Thanks Amy and Ben! We eat the following: Buttered Popcorn Pringles Tayto Chips Gummy Babies and Gummy Ice Cream Cones Shapes Crackers Kit Kats
I talk with the fabulous Amy Schulz about her favorite movie Stand By Me. We also talk Steel Magnolias, Jessica Jones, Waco and more. Amy hails from Sugarland Texas. Amy has worked at Ann Taylor, CNN and now Google. Amy lives with her husband, her son Del, her (famous) dog Omar and her cat Tommy in New York City! Thanks Amy!
This is a quick note that we are experiencing technical issues at Mile after Mile HQ. Please be patient while I work to figure out what in the world is going on. Thanks - Amy
Fellow brides that need a good laugh - yes, I'm talking to you - come listen in as I talk to writer and comedian Amy Hunter of the Outnumbered Mother about ALL THINGS WEDDING. In this episode you'll hear: The romantic way Amy's husband proposed (hint: "Shut up and marry me" may or may not have been uttered) How she wound up wearing a ring with no diamond in it Why "fiance time" is the absolute greatest time The marriage equivalent to the middle finger How to make your wedding exactly what YOU and YOUR SPOUSE want it to be Her experience with the great "PLUS ONE" war Regional wedding trends What it REALLY means to be a bridesmaid Watch the video of her singing and playing guitar at her friend's wedding What to stick to your guns about, and when to let things go The most ridiculously AWESOME CAKE IDEA I've ever heard of Some tips on getting fit before the big day What to do when you are your spouse are of different backgrounds And guys, there is SO. MUCH. MORE. You will laugh, you will love, and you will walk away with some great tips here. Link at the top of this post. Thanks Amy! OH, and here's her official bio: Amy grew up in the suburbs of Long Island singing Barbara Streisand hits into her hairbrush. When she's not writing her hilarity fueled parenting memoir as The Outnumbered Mother, she's a Florida living, butt wiping, soccer team carting, gourmet chef attempting, tennis skirt wearing, non-tennis playing, self-proclaimed bad mamma jamma to 3 sons and a very understanding husband. Links Mentioned Amy's blog, The Outnumbered Mother Amy on Facebook, Twitter, and Instagram "The Road to Bridesmaidsville is Paved with Seafoam Green" Amy singing at her friend's wedding The interview with Wedding Officiant Lauren Snead The interview with Dr. Psych Mom a.k.a. Dr. Samantha Rodman Quirky Chrissy (writer and bride with the genius cake idea) And some photos of Amy's wedding:
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">
Croncast - 2005-01-06.mp3 Show: #47 Length: 44:20 Format: mp3 Bit rate: 64k Size: 20.3 mb Croncast - Amy, Tom and their friend Kris Ep. 1 Today's show is with guests Amy Gahran and her husband Tom Vilot. We discuss conversations that relate to podcasting, art and other ways we comminucate and make connections. We also get into Tom's art work and a bit about FreeBSD. The intro for today's show is really bad too. I skipped recording one today during the interview for some reason and won't do it again because today I had to record it on the go with a cheap mic and my skully covering it up for a windscreen. Thanks Amy and Tom, again for taking some time out with me today. Today's Show Bad, bad intro thanks to cheap mic Today's show is Amy Gahran and her husband Tom Vilot It's pronounced va' lot The view from their house in Boulder, CO Conversation . . . like my solo show from Tuesday Who invited Amy on Croncast? I did. The conversation amalgam Best conversations bring out the energy Weird collective brain, ingenuity and invention The connections that are being made Looking right at the camera Amy is one hell of a writer The word for the day is amalgam Tom is a strange amalgam Painted Snapshot.com - Tom's gig The snapshot conversations Tom has with his clients - collaboration People's most personal and cherished moments Ask The Builder.com - Tim Carter Conversations can be asynchronous We react and change through the conversations Detaching to grow "Upstart bloggers" vs. "The gate keepers" Connections and connections Tom's FreeBSD experience Mindmapping for real thoughts and connections Scientific American Mind - They need Amy to write for them Amy - http://www.gahran.com Tom - http://www.paintedsnapshot.com Kris - well you know Skype survived ">