Multifamily Talks

Join us for the next session of Multifamily Talks Live as we explore The Impact of AI on Multifamily Leasing & Marketing. AI is transforming how operators attract, engage, and convert prospects into residents. From intelligent automation to hyper-personalized marketing, AI-driven tools are reshaping marketing and leasing strategies. In this episode, our host, Krista Hurley, Industry Principal at RealPage and Josh Albrechtsen, SVP & GM of Front Office Solutions will explore how AI is revolutionizing multifamily marketing and leasing. They’ll discuss how AI-powered automation, predictive lead scoring, and conversational leasing assistants streamline operations, improve conversion rates, and enhance the prospect and resident journey. They’ll also tackle common challenges, ethical and compliance considerations, and the evolving role of human leasing professionals in an AI-driven world. If you want to stay ahead of the competition, this is a conversation you won’t want to miss! Connect with Krista Hurley on LinkedIn for more expert insights!

Missed out on RETCON or the Multifamily Social Media Summit this year? We’ve got you covered. Join our next Multifamily Talks Live session for an insider’s recap of the key learnings and industry trends from two of the multifamily industry’s biggest conferences. Krista Hurley, Industry Principal at RealPage®, will be joined by Ariel Baranauckas, VP of Marketing and Recruiting at Carter-Haston, and Jay Rawls, Senior Director of Operations and Technology at Northwood Ravin, to breakdown the discussions and learnings from SMS and RETCON 2025. Plus, we’ll share insights from Lance French, CIO at RealPage, who was a keynote speaker at RETCON discussing the AI Playbook for Real Estate Leaders. You'll leave with insights and key takeaways from both conferences covering AI advancements, innovative solutions, marketing strategies and how to stay ahead in the multifamily industry. Connect with Krista Hurley on LinkedIn for more expert insights!

Join David Polewchak, Industry Principal at RealPage, for a deep dive into how data and analytics are revolutionizing multifamily real estate. He’ll be joined by Rich Hughes, SVP AI Strategy & Innovation, to discuss: How data and AI empower smarter decision-making for property owners. The challenges of leveraging predictive & prescriptive analytics. Actionable strategies to maximize profitability and improve resident experiences. Connect with David and Rich on LinkedIn for more expert insights!

Join us for the next session of Multifamily Talks Live as we dive into The Year of the Resident—a conversation exploring the modern resident journey and how multifamily operators can set themselves apart through strategically balancing human interaction and technology. Our host, Dayna Gardner, Industry Principal at RealPage, will unpack how a well-designed resident ecosystem can not only attract but retain residents in a year marked by heavy supply. Together with a multifamily expert special guest (to be announced soon!), they’ll discuss actionable strategies for creating a seamless resident experience that drives loyalty and satisfaction. Multifamily Talks is a Feedspot Top 100 Multifamily Real Estate podcast and an iApartments Top 5 Multifamily Operator podcast.

Multifamily Talks is back! Welcome to the latest iteration of Multifamily Talks where we’re going live on LinkedIn monthly. All sessions can be found where you listen to your podcasts. Join us for live, candid conversations about all things multifamily. Learn, connect, and get inspired! Industry Principal Krista Hurley, and Chief Economist at RealPage Carl Whitaker got together to recap some of the most impactful trends and learnings from 2024 along with insights on what you can expect to see in 2025 across the market & industry. Connect with Carl and Krista on LinkedIn for more expert insights!

AI in general - and the Lumina AI platform specifically - is creating a new paradigm for multifamily operations. In this ground-breaking podcast, Arben Skivjani and Chief Information Officer Lance French discuss AI fundamentals, systems of intelligence that ensure data quality and the phenomena of model hallucination. Discover why AI has now become the fundamental tool for future success. Multifamily Talks is a Feedspot Top 100 Multifamily Real Estate podcast and an iApartments Top 5 Multifamily Operator podcast. You can learn more about Lance French and RealPage at:https://www.linkedin.com/in/lance-french-b57132/https://www.realpage.com/

AI in general - and the Lumina AI platform specifically - is creating a new paradigm for multifamily operations. In this ground-breaking podcast, Arben Skivjani and Chief Information Officer Lance French discuss AI fundamentals, systems of intelligence that ensure data quality and the phenomena of model hallucination. Discover why AI has now become the fundamental tool for future success. Multifamily Talks is a Feedspot Top 100 Multifamily Real Estate podcast and an iApartments Top 5 Multifamily Operator podcast. You can learn more about Lance French and RealPage at:https://www.linkedin.com/in/lance-french-b57132/https://www.realpage.com/

With the advent of technology and automation in the multifamily industry, apartment marketing is evolving in some very surprising ways. Join RealPage Industry Principal Krista Hurley and Ariel Baranauckas from Carter-Haston as they discuss how tapping into the power of WOW can create a truly memorable resident experience – and a truly remarkable staff. Multifamily Talks is a Feedspot Top 100 Multifamily Real Estate podcast and an iApartments Top 5 Multifamily Operator podcast. You can learn more about Ariel Baranauckas and Carter-Haston at:https://www.linkedin.com/in/arielemilee/https://www.carterhaston.com/

Don’t miss this masterclass in multifamily tax assessment and incentives and their unavoidable effects on already-stretched property budgets. Hear from industry expert Domingos Santos, Real Estate Tax Director & In-house Counsel for the Wolff Company, and get his take on state and local regulations for multifamily and best practices for a “relatively” headache-free tax season. Multifamily Talks is a Feedspot Top 100 Multifamily Real Estate podcast and an iApartments Top 5 Multifamily Operator podcast. You can learn more about Domingos Santos and The Wolff Company at:https://www.linkedin.com/in/domingos-santos/https://www.awolff.com/

There is a very real need for AI and centralization in multifamily leasing, but have we lost touch with the need for a human touch? RealPage’s Krista Hurley and Demmon Partners’ Brandie Thomas discuss how to ensure that a reliance on websites and CRM doesn’t take your focus off the very real and human needs of prospects, like a feel for the community and connection with staff. Multifamily Talks is a Feedspot Top 100 Multifamily Real Estate podcast and an iApartments Top 5 Multifamily Operator podcast. You can learn more about Brandie Thomas and Demmon Partners at:https://www.linkedin.com/in/high5content/https://www.demmonpartners.com/

The Department of Health and Human Services reports nearly half of all U.S. adults experience measurable levels of loneliness. The rise in loneliness and disconnectedness also brings with it significant health risks. Join Andrew Bowen and Cardinal Group’s Jennifer Cassidy as they discuss how properties can combat the Loneliness Epidemic and build closer-knit communities. You can learn more about Jennifer Cassidy and Cardinal Group Companies at:https://www.linkedin.com/in/jennifer-cassidy-b145218/https://cardinalgroup.com/

If you’d like to build stronger relationships throughout your business and your career, join Andrew Bowen and SRG’s Tina West as they discuss how to handle change — expected and unexpected — in the world of multifamily and how to ensure your centralization efforts effectively leverage your team’s strengths to significantly upgrade your resident experience. Learn more about Tina West and Sares Regis Group at:https://www.linkedin.com/in/tinawest777/https://www.sares-regis.com/

Why has fraud become such a hot topic in multifamily? And what exactly can operators do about it? In this podcast, RealPage® rental screening expert, Mitch Moody, and industry principal Andrew Bowen tackle all things fraud when they dive into the findings from the RealPage 2024 National Multifamily Fraud Research Study – the most robust multifamily fraud study to date. Learn more about The RealPage 2024 National Multifamily Fraud Research Study here:https://www.realpage.com/ebooks/uncovering-impact-of-rental-application-fraud/

Join RealPage®’s Carl Whitaker as he sits down with Michael Bull, CEO of Bull Realty, to talk about regional opportunities and investment trends he’s anticipating in 2024, keys to surviving and thriving through unavoidable market swings and what he’s learned over the years as the host of the nation’s leading podcast on commercial real estate. Find out more about Michael Bull and Bull Realty at:https://www.linkedin.com/in/michaelbull/https://bullrealty.com/

Join Andrew Bowen, Emily Watson and Kiley Sharp as they discuss centralization from both an operations and community perspective. They'll dive into the push and pull of technology on the resident experience, and its effects — both positive and negative — on NOI, the need for dedicated community teams and the always critical role of staffing. Find out more about Apartment Life at:https://apartmentlife.org/homehttps://www.facebook.com/liveapartmentlifehttps://www.instagram.com/aptlife/ Find out more about Lantower Residential at:https://www.lantower.com/about-us/

Hear what this regular contributor to CNBC and Bloomberg TV has to say about the downward pressure of “locked away” housing inventory and how the underbuilt housing market has resulted in record numbers of multifamily housing units under construction. You’ll also learn how consumer confidence is affecting price rate growth and when, or even if, millennials will become homeowners.

Join Carl Whitaker and Steven Pribonic of White Oak Partners as they go in-depth on White Oak’s focus on a community-first resident experience, its effect on renewal rates and the parallels between coaching and being a good corporate economist. You’ll also hear why they think 2024 will be a year of getting back to basics. Get the latest White Oak Market Insights

Aren’t we supposed to be in a recession? And whatever happened to the apartment rent inflation that was coming in 2023? Hear why Brad Case, an economist with a MS from Berkley and a Phd from Yale, thinks it’s smart to be skeptical, why 0% interest is a bad thing and where he thinks the bad bets will be made in 2024.

In this podcast, Carl Whitaker and Erin Roberts discuss the pros and cons of granular market data, current trends and their long-term effects, how supply chain issues may continue to slow new construction completion, the importance of benchmarking and how being a college radio DJ can be the perfect training ground for a life in research and insights.

Join RealPage’s Andrew Bowen for a fascinating discussion with Tony Sousa about his journey from entry-level property management ops to the creation of a massive social media following that's become key to the growth of RPM Living. Tony also shares invaluable lessons he’s learned along the way and his provocative take on the industry’s use of technology.

Join Andrew Bowen and Jason Kae as they dive into Jason’s book, "Journey to a Rainforest Team Culture" — a unique look at how frontline managers can optimize employee satisfaction and engagement as told through the lens of a multifamily property manager. Bonus discussion: what you can do now to best manage the downstream consequences of centralization. Purchase a copy of "Journey to a Rainforest Team Culture" here. Book link: https://www.amazon.com/Journey-Rainforest-Team-Culture-Satisfaction/dp/1950466345

Join RealPage® market and economic experts Jay Parsons, Andrew Bowen and Carl Whitaker as they discuss, in detail, findings from the RealPage 2023 National Renter Study completed by The Center for Generational Kinetics. Get a clear line of sight into what today’s renters want and need — and why innovation matters now more than ever. Get your free copy of the RealPage 2023 National Renter Study here. Webcast Link: https://www.realpage.com/webcasts/2023-national-renter-study/ Study link: https://www.realpage.com/webcasts/2023-national-renter-study/

Go in depth on how Artificial Intelligence is shaping the multifamily industry and what future technology advancements will further enhance operations and resident experiences. Rich Hughes discusses the role of length, depth and breadth of data in powering truly meaningful AI output, and what it takes to build a successful, high-functioning AI team.

This multifamily podcast episode offers an enriching and enlightening perspective on how the greatest moments of a career are often born from impacting the lives of those around you. Learn about the need for understanding, kindness and radical candor in the workplace. “They won't care about what you know until they know how much you care," says Cardinal Group’s Alex O’Brien. Learn more about Cardinal Group at https://cardinalgroup.com/

Just in time for OpTech 2023, Sharon Wilson Geno, President of the National Multifamily Housing Council, discusses advocating for the multifamily industry with a focus on providing more housing, specifically affordable housing, to the American people. We also explore her experience after a year in the position, the challenges she sees surrounding technology in the multifamily space and how OpTech can become more of an evergreen event. Learn more about NMHC at https://www.nmhc.org/

Enjoy this rich discussion regarding the multifamily market's new construction, the heartbeat of the apartment industry. This podcast delivers insights into For Sale BTR apartments, Single-Family Rentals and several other products. Whether you're a seasoned professional or a curious newcomer, there's plenty to take away from this property management podcast. Learn more about John Burns Research & Consulting at https://jbrec.com/

How can you keep the day-to-day activity of the Multifamily Industry from derailing your long-term goals? Western Wealth’s Jennifer Staciokis says it comes down to embracing the importance of stillness in daily life. Hear how she uses it to slow down, reflect and thoughtfully strategize — and how it helps her personally and professionally. Learn more about Western Wealth Communities at https://www.westernwealthcapital.com/western-wealth-communities/

Carl Whitaker talks with Waterton’s Lee Everett — one of America's more experienced real estate research veterans — and gleans valuable insights into the current multifamily market and the broader macro real estate environment. It’s a great snapshot of the multifamily market courtesy of Waterton's extensive 20-market nationwide footprint. Learn more about Waterton at https://waterton.com/

No one is more enthusiastic about Multifamily Industry trends for small-to-medium property management companies than Buildium®’s Robin Young. And though she didn’t start her career in real estate, she’s energized by the endless opportunities to discover new insights about the property management industry and how it can touch people's lives in real and meaningful ways.

Learn why Milhaus focuses on the importance of promoting not just those who are good at what they do but also those who can nourish the leadership skills of others. This property management podcast touches on the importance of property management industry statistics, like Net Promoter Score (NPS), in today’s highly competitive multifamily marketplace. Learn more about Milhaus at https://milhaus.com/

Hear what RealPage® lead economists Jay Parson and Arben Skivjani say about current multifamily housing trends, data analysis and property management industry statistics. Plus, get their take on the evolution of the Multifamily Industry and the changing American Dream, where the preference is shifting from home ownership to renting.

Get a rare glimpse into the collaborative ownership structure of Portico Property Management and the benefits of shared participation. Learn how maintaining balance and focus while encouraging individual growth and exploration creates an energized organization. And see how Darren Williams’ teams routinely push the boundaries of what is possible in the apartment industry. Learn more about Portico Property Management at https://porticopm.com/

Get a rare glimpse into the collaborative ownership structure of Portico Property Management and the benefits of shared participation. Learn how maintaining balance and focus while encouraging individual growth and exploration creates an energized organization. And see how Darren Williams’ teams routinely push the boundaries of what is possible in the apartment industry. Learn more about Portico Property Management at https://porticopm.com/

Learn why Milhaus focuses on the importance of promoting not just those who are good at what they do but also those who can nourish the leadership skills of others. This property management podcast touches on the importance of property management industry statistics, like Net Promoter Score (NPS), in today’s highly competitive multifamily marketplace. Learn more about Milhaus at https://milhaus.com/

Hear what RealPage® lead economists Jay Parson and Arben Skivjani say about current multifamily housing trends, data analysis and property management industry statistics. Plus, get their take on the evolution of the Multifamily Industry and the changing American Dream, where the preference is shifting from home ownership to renting.