Podcasts about NOI

Self-storage is one of the most misunderstood asset classes in commercial real estate. Most investors assume it's a simple, low-complexity play. Ryan Gibson built it into a billion-dollar operation by treating it like anything but. As Co-Founder and President of Spartan Investment Group, Ryan has organized over $1 billion in capital across 90 facilities and 7 million square feet in 15 states, ranking Spartan as the 29th largest self-storage operator in the country. In this episode, he breaks down the market selection framework, operational systems, and ancillary revenue strategies that separate serious operators from everyone else in the space. About Ryan Gibson Ryan Gibson is Co-Founder and President of Spartan Investment Group, the 29th largest self-storage operator in the United States. He has organized over $1 billion in capital across 90 facilities and 7 million square feet in 15 states. Before real estate, Ryan was a commercial airline pilot. He applies aviation's checklist-driven, risk-first discipline to every aspect of how Spartan evaluates deals and operates properties. He is also co-host of the Passive Income Pilots podcast. What We Cover in This Episode How aviation checklists and go/no-go decision-making translate directly to real estate underwriting The Swiss cheese model of risk stacking and why deals fail for multiple reasons, never just one How to identify the right moment to set the parking brake and walk away from a deal Why Ryan avoids hyped markets and what he looks for in lesser-known markets instead Specific markets with strong fundamentals: Lincoln NE, Northwest Arkansas, coastal South Carolina, coastal Georgia, and markets near military bases and universities The market structure insight that led Ryan to self-storage: 70% mom-and-pop ownership, 10% REIT, and the aggregation opportunity in between How renting his own storage unit during a home renovation changed Ryan's entire investment focus The fish-in-the-middle strategy: buying mom-and-pops, aggregating, and positioning for an eventual institutional exit Spartan's current portfolio (90 stores, $1B AUM) and growth target of 300 stores The virtual manager kiosk system: how one store manager can run five facilities remotely How Spartan's distributed team opens East Coast and West Coast stores outside normal office hours AI voice technology running the after-hours call center, and why it performs as well as their former offshore team How 65% of bookings happen through the kiosk screen with less than 10% face-to-face The tenant insurance captive: how Spartan adds $70,000 to $80,000 in NOI on property takeover, worth over $1 million in valuation at a six cap Why U-Haul partnerships are no longer worth the labor cost How to register every property for cell phone tower placement and generate triple-net lease income Leverage thresholds by deal type and why fixed-rate debt is non-negotiable How Ryan uses Claude AI connected to Spartan's data warehouse to cut 50 monthly investor updates from 80 hours to 7 hours Key Insight Ryan discovered self-storage the way most people discover something that changes everything: by accident. He was renting a unit during a home renovation that stretched from five months to a year and a half. When the landlord raised his rent 20%, he tracked the owner down to complain. The owner told him he had 500 units, raised rents 20% after six months, and nobody ever moved out. Ryan did the math on the spot. That one conversation reoriented his entire investment career. Today Spartan owns 90 facilities. It started with a $20 monthly bump on a unit full of stuff he probably should have thrown away. Why This Episode Matters Self-storage is often treated as a set-it-and-forget-it asset, but Ryan's framework shows it rewards operators who understand demand dynamics, leverage discipline, and operational integration at scale. Investors considering the asset class will come away with specific market criteria, a concrete underwriting framework, and a realistic picture of how scale changes the economics. The tenant insurance captive alone is a revenue strategy most real estate investors have never encountered and can apply immediately on their next acquisition. Find Out More Website: https://spartan-investors.com LinkedIn: https://www.linkedin.com/in/ryan-gibson1/ YouTube: https://www.youtube.com/@passiveincomepilots/videos YouTube: https://www.youtube.com/@SpartanInvestmentGroup Facebook: https://www.facebook.com/spartaninvestmentgroup/ Sponsors Today's episode is brought to you by Green Property Management, managing everything from single family homes to apartment complexes in the West Michigan area. https://www.livegreenlocal.com And RCB & Associates, helping Michigan-based real estate investors and small business owners navigate the complex world of health insurance and medicare benefits. https://www.rcbassociatesllc.com

Discover how commercial real estate can redefine your family's financial future and create a legacy that provides stability, income, and long‑term security. You'll see how ordinary people with W‑2 jobs, busy schedules, and limited savings have changed their financial trajectory by turning one well‑chosen commercial property into a generational asset.This training is designed to help you:Replace fragile, paycheck‑dependent securityBuild income that continues beyond your working yearsCreate long‑term wealth through forced appreciationGain financial choices that protect the people you loveAvoid passing down financial problems instead of financial strengthStudent Spotlight:You'll also hear from Kenan, a student who purchased an off‑market mixed‑use property, increased the NOI, forced hundreds of thousands of dollars in appreciation, and turned the building into a family‑run asset that his children now help manage. One property — one family — a completely new trajectory.Tuesdays with Peter LIVE! Register for our next session: https://www.commercialpropertyadvisors.com/peter-harris-live/Get your free copy of my best selling book, "Commercial Real Estate for Beginners": https://www.commercialpropertyadvisors.com/free-book/Every successful commercial real estate investor has a mentor. Get your mentor here: https://www.commercialpropertyadvisors.com/protege-program/Questions or Comments? Text PETER to 833-942-4516 

I've been digging into mobile home park investing for some personal initiatives lately, so this was a genuinely selfish interview for me. My guest, Brad Johnson, is the co-founder and CIO of Vintage Capital, and he's got the kind of resume that makes you want to just sit back and ask questions: 20 years across traditional and alternative asset classes, over $3.3 billion in commercial real estate acquisitions closed, and a rare perspective as both a former mobile home park operator and a current capital allocator in the space. We started with his own jump from Wall Street, leaving a real estate investment bank in his mid-30s, right after having his first kid, because manufactured housing showed the highest cash flow yields paired with the lowest default rates he'd ever seen, a combination that shouldn't exist but does. From there we got tactical: what makes mobile home parks structurally different from other real estate, why owning the infrastructure instead of the homes themselves changes your entire profit margin, and the specific due diligence checklist Brad runs on every deal, from market-level home price ratios down to road and utility conditions. We also got into the money side that most people never hear about: seller financing on smaller parks, how mom-and-pop sellers with decades of depreciation often want creative structuring more than a cash-out, and the accelerated depreciation tax benefit tied to land improvements that can hand investors an outsized first-year tax loss. Brad closed with a stat that stuck with me: the major players in this space have never had a negative year of net operating income growth in 25 years, a steady 5% annual compound that's almost unheard of in a normally cyclical asset class. If you've ever driven past a mobile home community and wondered whether there was real money in it, or you're already investing creatively and want to know how this niche fits into a three paydays approach, this conversation is worth your full attention.   Key Talking Points of the Episode 00:44  Introducing Brad Johnson, co-founder and CIO of Vintage Capital 01:04  Brad's 20 years across traditional and alternative asset classes, and $3.3 billion in acquisitions 02:05  Why Brad chose real estate over Wall Street securities: insider knowledge and lower volatility 03:15  Discovering manufactured housing's unusual combination of high yield and low default rates 03:33  Leaving a W-2 in his mid-30s, right after his first child, to buy mobile home parks 05:19  Advice for high income earners stuck and afraid to leave their W-2 07:23  Why mobile home parks structurally have low default rates and declining supply 08:35  Why owning the infrastructure instead of the homes creates higher profit margins 09:42  Park sizes Vintage Capital focuses on: the 50 to 150 pad middle market 11:53  Key due diligence: market-level home prices, population stability, and infrastructure condition 16:20  The accelerated depreciation tax benefit tied to land improvements and infrastructure 17:33  Why Vintage Capital partners with local operators and avoids anti-landlord states 19:34  How seller financing shows up in mobile home park deals, and why 22:08  A real community story: a woman who focused on free-and-clear parks for creative financing 23:12  Why clustering smaller parks into a regional portfolio creates arbitrage opportunities 24:32  How to reach Brad and Vintage Capital directly 25:37  The stat that stands out: 25 years without a single negative year of NOI growth   Quotables "If I don't do it now, I'm never going to do it." "You can and should operate with the utmost confidence… it doesn't matter if you're in an up, down, or sideways market." "The major players in our space have never had a negative year of NOI growth… a steady compound at 5% per year."   Links Vintage Capital — Brad's mobile home park investment firm and educational resources — https://vintage-funds.com   3 Paydays® Live https://3paydayslive.com/podcast   Free Discovery Call https://smartrealestatecoachpodcast.com/discovery   3 Paydays® System Mastery Course - Use coupon code for 50% off https://smartrealestatecoach.com/qls Coupon code: pod   Apprentice Program https://3paydaysapprentice.com Coupon code: Podcast   Masterclass https://smartrealestatecoach.com/masterspodcast   3 Paydays Books https://3paydaysbooks.com/podcast   Partners https://smartrealestatecoach.com/podcastresources

Most real estate investors evaluate deals. Ben Kahle evaluates the people running them. As CEO and Managing Partner of Wellings Capital, a private equity firm with more than $500 million in assets under management, Ben has spent 11 years building a rigorous operator due diligence process that puts people above property. In this episode, he breaks down how Wellings vets commercial real estate sponsors, what their 28-step due diligence process actually looks for, and where investors consistently misjudge risk by focusing on the asset instead of the operator behind it. About Ben Kahle Ben Kahle is the CEO and Managing Partner of Wellings Capital, a private equity firm with more than $500 million in assets under management and over $225 million in investor equity across 1,100+ investors. He joined the firm as a $12-an-hour intern in 2015, became a partner in 2019, and now leads the company's investment strategy and operator due diligence process. Wellings invests as a joint venture equity provider in multifamily, mobile home parks, self-storage, and industrial assets, with a minimum check size of $4 to $5 million per deal. What We Cover in This Episode Why Wellings Capital thinks of itself as a people business, not a real estate business The core investing principle: a great operator in a mediocre market beats a mediocre operator in a great market How Wellings uses a 28-step due diligence process to evaluate commercial real estate sponsors What incentive structures for onsite managers and asset managers reveal about operator quality Why track record analysis requires cycle context, not just raw performance numbers How Wellings verifies operator financial strength using personal financial statements, tax returns, and Trepp Why Wellings shifted from LP investing to joint venture equity provider three years ago The control rights Wellings negotiates: forced sales, manager removal, and CapEx draw control The 80/20 (or 90/10) reality of deal and sponsor quality in today's market The "death by Google" screening method for surfacing sponsor red flags fast The cockroach test: why one visible problem usually means more you cannot see Third-party resources for investor due diligence: Invest Clearly, 506 Group, Private Investor Club How Ben's team is using AI to analyze deals and run due diligence workflows Key Insight Ben Kahle draws a line most investors never make explicit: he would rather put capital into a mediocre deal in a mediocre market with a great operator than into an outstanding property with a mediocre one. That conviction runs all the way down to the onsite property manager's bonus structure. Wellings wants to see incentives tied directly to NOI, occupancy, and collections before they commit a dollar. After reviewing more than 1,100 deals in a single year, Ben says operator quality is the variable that explains most of the outcomes, good and bad. Why This Episode Matters If you are placing capital with a sponsor or evaluating any deal led by someone else, this episode gives you a concrete framework for what to look for and what to walk away from. Ben covers the process, the red flags, and the specific tools he uses in plain terms that any investor can apply regardless of check size. Find Out More Website: https://www.wellingscapital.com Free resources on mobile home parks and self-storage: https://www.wellingscapital.com/resources Sponsors Today's episode is brought to you by Green Property Management, managing everything from single family homes to apartment complexes in the West Michigan area. https://www.livegreenlocal.com And RCB & Associates, helping Michigan-based real estate investors and small business owners navigate the complex world of health insurance and Medicare benefits. https://www.rcbassociatesllc.com

In this episode of the Small Axe Podcast, Nico Salgado breaks down what today's slowing rent growth actually means for multifamily investors—and why it doesn't mean the opportunity is gone. For years, multifamily investors benefited from rapidly rising rents. You could renovate units, push rents, and rely on a strong market to help drive NOI and property values. Today, that environment has changed. Rent growth has slowed considerably, new apartment supply is still being absorbed, and renters have more choices. For small operators, that means the old playbook needs to change. Nico shares what he's seeing in his own portfolio and the practical adjustments investors should be making right now—from pricing vacant units and understanding your true competition to retaining good tenants, reducing turnover, and holding property managers accountable. He also explains why investors looking to buy today should stress-test their underwriting, question aggressive rent-growth assumptions, and make sure a deal can survive even if rents don't increase for the next few years. The opportunity in multifamily isn't gone. But the investors who win the next cycle may not be the ones who buy the most buildings—they'll be the ones who operate them the best. In this episode: Why multifamily rent growth has slowed How new apartment supply affects smaller properties Why vacancy can cost far more than lowering rent How to evaluate your true rental competition Why retaining good tenants matters more than ever How to stress-test a multifamily deal before buying Why you shouldn't rely on rent growth to make a deal work How better operations can drive NOI in a flat-rent environment Why small operators may actually have an advantage in today's market The market has changed. The question is whether your strategy has changed with it. Keep swinging that axe.

Noi, a village woman deeply connected to the spiritual world, acts as a medium, bringing her people's infirmities before the spirits. On the outside, she projects strength and power. But on the inside, her heart cries out from a sense of hopelessness and of being all alone.                                                               ----------------Today's story is told by Elizabeth Kurath, a short-term missionary on the Hill Tribes of Ratanakiri Project in Cambodia.Subscribe and leave us a review if you enjoyed listening to today's story!

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How do you make the jump from residential real estate into commercial real estate investing?In this presentation, Raphael Collazo, CCIM, breaks down the fundamentals of investing in commercial real estate during his featured presentation, “Big Money in Big Buildings,” at the Kentuckiana Real Estate Investors Association (KREIA) in Louisville, Kentucky.Whether you're considering your first commercial property or looking to scale into larger real estate investments, this presentation provides a practical overview of how commercial real estate works, how investors create value, and what to consider when evaluating a CRE opportunity.

In questa puntata di Too Big To fail vi facciamo un pippone mega galattico su come funzionano le pensioni: quali prospettive ci sono, cosa sono i fondi pensione integrativi, chi ne godrà di più, di meno ed in mezzo e che cosa potete fare per mettervi in una posizione meno angolata di 90 gradi.Degli iettatori ci fanno domande sulla nostra morte. Noi rispondiamo (male) toccando gioielli di famiglia e ferraglie varie. Pure peggio: c'è chi chiede come pianificare le finanze senza posto fisso.Infine i consigli della settimana:Special! The Closure PodcastNicola: The Bear Alain: Come moriamo di Sherwin B. NulandVittorio: I BogleheadsIn questa puntata (forse) abbiamo nominato anche:Dati sul sistema pensionistico italianoRapporto Censis sugli italianiGuida ai fondi pensione integrativiCalcolatore IrpefNudge di R. Thaler401k e Roth IraFondo d'emergenzaBarbell portfolio

Send us Fan MailWhat happens when a real estate investor carefully underwrites the purchase price, debt, income, and operating expenses, but treats insurance as a number to confirm at the end?In this episode of The Wealth Vibe Show, Vinki Loomba sits down with Guffy Wright, real estate insurance advisor, board member, real estate practice leader at The Mahoney Group, and host of the TMG People First Podcast, to unpack how insurance decisions can directly affect NOI, loan proceeds, property valuation, capital requirements, and long-term portfolio performance.Guffy explains why investors should bring insurance professionals into the acquisition process early, rather than relying only on a T12, offering memorandum, or historical premium that may no longer reflect current market conditions.Key TakeawaysWhy insurance should be underwritten early, not treated as a last-minute operating expenseHow inaccurate insurance assumptions can reduce NOI and materially affect property valuationWhy increasing premiums can lower loan proceeds and create unexpected equity needs or capital callsHow lender insurance requirements may sometimes be negotiated with the right information and professional guidanceHow lender waiver strategies can potentially eliminate unnecessary coverage costs while maintaining appropriate protectionWhy replacement cost, flood exposure, claims history, liability requirements, and property location can materially change pricingWhy Ordinance and Law coverage can become a major financial blind spot when damaged properties must be rebuilt to current codesHow reviewing insurance strategically across a portfolio can help investors better protect cash flow, equity, and long-term wealthA Question Every Real Estate Investor Should ConsiderWhen evaluating a property, are you treating insurance as simply another operating expense, or as part of your underwriting, financing, risk management, and wealth-protection strategy?Guffy's message is clear: bring your insurance team into the deal early.Historical insurance expenses do not always tell you what the property will cost to insure after acquisition. Lender requirements, replacement costs, geography, flood exposure, liability risk, coverage limits, and policy structure can all materially change the economics of a deal.Understanding those risks before closing allows investors to make better decisions before capital is committed.Episode Timeline00:00 – Introduction and episode overview02:15 – Guest background and real estate journey07:40 – Key investment strategy14:25 – Market challenges and opportunities21:10 – Wealth-building and portfolio growth28:35 – Actionable advice for investors34:50 – Final takeaways and closing thoughts

S. 4 Ep. 42 - Viviamo nell'epoca più connessa della storia. Eppure c'è una persona con cui facciamo sempre più fatica a stare. Noi stessi. Appena si crea un momento di silenzio, prendiamo il telefono. Accendiamo la televisione. Mettiamo una canzone. Cerchiamo qualcosa da fare. Qualunque cosa, purché non rimangano soltanto i nostri pensieri. Ma se il problema non fosse il silenzio? E se fosse ciò che il silenzio ci permette finalmente di ascoltare? In questa puntata de La Mindfulness per tutti parleremo della nostra paura di fermarci, del bisogno continuo di riempire ogni spazio vuoto e di come, spesso senza accorgercene, utilizziamo le distrazioni per non incontrare davvero noi stessi. Scoprirai perché il silenzio non crea il caos interiore, ma lo illumina. Perché le ferie e i momenti di pausa possono metterci improvvisamente a disagio. E perché imparare a stare da soli non significa isolarsi dal mondo, ma ricominciare a costruire la relazione più importante della nostra vita: quella con noi stessi. Alla fine dell'episodio ti lascerò anche un semplice esercizio pratico che potrai fare ovunque, in spiaggia, in montagna o sul balcone di casa, per iniziare a osservare cosa accade quando smetti di scappare. Perché forse la pace non è qualcosa che devi trovare. Forse è qualcuno che sta aspettando di essere ascoltato. E quel qualcuno… sei tu.

Angelo Petrella"La valigia perduta di Hemingway"Neri Pozza Editorewww.neripozza.itParigi, 1929. È un mattino di una primavera letargica e insolitamente fredda quello in cui il giovane Marcel, agente semplice di polizia e aspirante scrittore, è costretto a interrompere la sua ronda. Le grida di una donna che provengono da un vecchio palazzo popolare non possono essere ignorate e lo zelante novellino, insieme al suo collega, deve intervenire. Ma una volta sedata la lite furibonda tra un uomo e la sua cocotte, qualcosa trattiene Marcel: un gatto che gratta contro una porta chiusa e un odore dolciastro che filtra dalla soglia. Dietro quella porta, li accolgono una musica jazz che suona a vuoto e il corpo senza vita di una donna. Per i piani alti, il caso andrebbe archiviato come suicidio, anche se per Marcel troppe sono le incongruenze, troppo poco credibile la lettera d'addio, per tacere del volto esangue e magnetico di quella donna che gli chiede giustizia. Deciso a indagare da solo, si ritrova invischiato nella Parigi pulsante e scapestrata – tra atelier fumosi e caffè letterari, spettacoli sabotati dai surrealisti e lunghe notti per familiarizzare con le anime belle e inquiete di Man Ray e James Joyce, Kiki de Montparnasse e Henry Miller, Luis Buñuel e Zelda Fitzgerald. E poi c'è Ernest Hemingway, coi suoi baffoni, il viso bonario e lo sguardo indecifrabile, che ha mentito sul suo rapporto con la vittima: l'indiziato perfetto, se non fosse per quell'aura da scrittore affermato che colpisce Marcel proprio nel suo punto debole. Mentre la città danza sull'orlo degli anni Trenta ignara della catastrofe incombente, Marcel capisce che quello che sta seguendo è solo un filo nella trama di una ossessione letale. E che i nostri miti possono nascondere segreti oscuri, punti ciechi che non siamo disposti a illuminare.Gli anni cupi stavano per arrivare, a presentare il conto di tutta quella gioia di vivere nell'incoscienza del futuro, tra fiumi di alcol e scazzottate notturne. Avrei passato anch'io, come tutti, i miei anni di fughe, miseria e incontri clandestini. Avrei atteso l'alba della grande vittoria, le speranze di un nuovo inizio, e il premio Nobel conferito a Hem alla fine di una carriera lunga e produttiva. Ma quella mattina, seduto al freddo sui gradini di Montmartre, non avevo alcuna idea di ciò che mi attendeva.Angelo Petrella è nato a Napoli nel 1978. Scrittore, sceneggiatore e traduttore, ha pubblicato tra gli altri i romanzi Cane rabbioso, Pompei. L'incubo e il risveglio, Le api randage, La fine dei fagioli e La città perfetta, Fragile è la notte, La notte non esiste, tradotti anche in Francia. Lavora per il cinema e la tv, firmando soggetti e sceneggiature per film o serie televisive tra cui I bastardi di Pizzofalcone, Mare fuori, Resta con me, La rosa dell'Istria, Noi del Rione Sanità e Il commissario Ricciardi.Diventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.IL POSTO DELLE PAROLEascoltare fa pensarehttps://ilpostodelleparole.it/

In this episode, Kevin chats with Bill Douglas, CEO of OpticWise, a data and digital infrastructure company for commercial real estate. Bill helps owners and operators stop treating their digital systems like scattered gadgets and start managing them like mission critical infrastructure.Bill calls it the triangle. The property manager runs the building, the asset manager runs the investment, the IT manager runs the office systems, and the building's networks, sensors and data sit in the middle belonging to nobody. Most buildings OpticWise audits are running more than ten networks when they need two. The rest is wasted CapEx on the way in and wasted OpEx for the life of the hold.Bill puts numbers on the opportunity. On a retrofit, if OpticWise can't find $300 per door per year of NOI, they don't take the job. On a new build, $600 is the baseline and $1,000 is a home run, on top of what gets saved by designing digital infrastructure alongside the structural and mechanical. In a market with no cap rate compression, no cheap debt and rising concessions, that's real value hiding in plain sight.The second half goes personal. Bill has managed multiple sclerosis for over 20 years and survived a ski accident that broke 13 bones, then came back to find his business had grown 25% while he was out. He talks about the half days he blocks off twice a week, the $100 he owes the company pool every time he touches work on vacation, and why the voice in your head is worth hearing but not believing.

Key TakeawaysCommercial underwriting is conceptually simple but operationally complex with spreadsheets. Residential back-of-the-napkin math doesn't translate well to commercial deals because you must track many variables (NOI, cap rate, DSCR, loan terms, rent escalations, etc.). Traditional Excel models work but are error‑prone, formula‑heavy, and intimidating for most new investors.The new analyzer software replaces complex spreadsheets with guided, structured workflows. Instead of hunting through cells and formulas, users upload the offering memorandum, let AI pull in key deal data (price, NOI, cap rate, lease term, rent, square footage), and then move through clearly labeled tabs that walk them step by step through assumptions and scenarios.A real industrial deal example shows that “easy to analyze” is not the same as “a good deal.” Tyler underwrites a $2.3M industrial, absolute net lease in Tupelo in under 10 minutes. Even with different down payment levels, rent assumptions, and price negotiations, the deal struggles due to high purchase cap rate vs. exit cap rate, limited growth, and weak equity multiple. The tool makes it fast to see that a stabilized, low‑yield asset often won't hit aggressive return targets.The software teaches users how to ‘read' a deal, not just calculate outputs. The interface explains metrics (e.g., NOI, expense ratio, DSCR) and shows where numbers come from. It models lease structures (triple net vs. absolute net), rent bumps, vacancy, operating expenses, reserves, and exit assumptions so students learn how each lever affects cash flow and overall returns.Tax strategy and capital structure are integral to evaluating returns. The tool includes cost segregation modeling to estimate year‑one tax deductions and potential savings, plus structures for ownership, GP/LP splits, waterfalls, and preferred returns. Tyler notes that many investors justify lower nominal returns on stabilized NNN deals when factoring in tax benefits and hands‑off management.Integrated tools streamline the entire acquisitions workflow. Beyond the analyzer, the software includes a deal desk (pipeline management from lead to closing) and a cost estimator that adjusts renovation budgets by city and scope. This lets users quickly estimate renovation costs, attach them to deals, and track all documents, tasks, dates, and notes in one place.Core mindset shift: underwriting speed and clarity unlock more deal flow and better decisions. By making underwriting faster, more visual, and less spreadsheet‑dependent, more members in Tyler's mastermind are submitting and evaluating deals. The emphasis is on quickly determining whether a deal is worth deeper pursuit, rather than getting bogged down in technical modeling.

In this episode, Sage Hospitality CTO Matt Schwartz explains how hospitality leaders can evaluate AI investment by connecting it to expense reductions, revenue, GOP, and NOI.Listen to our series with Matt:Part 1: The Weekend Class That Changed My CareerPart 2: How We're Leading AI Adoption With a Human-First ApproachPart 3: Our 4-Layer AI Framework: Data, Reporting, Insights, ActionLearn more about the Destination AI Forum in Washington, DC (where Matt will be speaking)More:Uber caps employee AI spending after blowing through budget in four months — TechCrunchWhere AI Actually Pays Off in Hospitality, and What Owners Should Demand — Ben RafterHow a Revenue Manager-Turned-CEO Drives Profit as Market Conditions Shift — Ben CampbellDestination AI Forum in Washington, DC A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Vorresti ricevere notizie, saluti, auguri dalle Apostole della Vita Interiore?Lasciaci i tuoi contatti cliccando il link qui sotto e con la nostra nuova rubrica digitale potremo raggiungerti.https://www.it.apostlesofil.com/database/La passione delle pazienze: ______________________________________La passione, la nostra passione, sì, noi l'attendiamo.Noi sappiamo che deve venire, e naturalmente intendiamoviverla con una certa grandezza.Il sacrificio di noi stessi: noi non aspettiamo altro chene scocchi l'ora.Come un ceppo nel fuoco, così noi sappiamo di doveressere consumati. Come un filo di lana tagliatodalle forbici, così dobbiamo essere separati. Come un giovaneanimale che viene sgozzato, così dobbiamo essere uccisi.La passione, noi l'attendiamo. Noi l'attendiamo, ed essa non viene. Vengono, invece, le pazienze.Le pazienze, queste briciole di passione, che hanno loscopo di ucciderci lentamente per la tua gloria, diucciderci senza la nostra gloria. Fin dal mattino esse vengono davanti a noi:sono i nostri nervi troppo scattanti o troppo lenti,è l'autobus che passa affollato,il latte che trabocca, gli spazzacamini che vengono,i bambini che imbrogliano tutto.Sono gli invitati che nostro marito porta in casae quell'amico che, proprio lui, non viene;è il telefono che si scatena;quelli che noi amiamo e non ci amano più;è la voglia di tacere e il dover parlare,è la voglia di parlare e la necessità di tacere;è voler uscire quando si è chiusiè rimanere in casa quando bisogna uscire;è il marito al quale vorremmo appoggiarcie che diventa il più fragile dei bambini;è il disgusto della nostra parte quotidiana,è il desiderio febbrile di quanto non ci appartiene. Così vengono le nostro pazienze, in ranghi serrati o infila indiana, e dimenticano sempre di dirci che sono il martirio preparato per noi. E noi le lasciamo passare con disprezzo, aspettando –per dare la nostra vita – un'occasione che ne valga la pena.Perché abbiamo dimenticato che come ci sono ramiche si distruggono col fuoco, così ci son tavole chei passi lentamente logorano e che cadono in fine segatura.Perché abbiamo dimenticato che se ci son fili di lanatagliati netti dalle forbici, ci son fili di maglia che giornoper giorno si consumano sul dorso di quelli che l'indossano.Ogni riscatto è un martirio, ma non ogni martirio è sanguinoso: é la passione delle pazienze. - Premi il tasto PLAY per ascoltare la catechesi del giorno e condividi con altri se vuoi -+ Dal Vangelo secondo Matteo +In quel tempo, Gesù disse ai suoi discepoli:«Se qualcuno vuole venire dietro a me, rinneghi se stesso, prenda la sua croce e mi segua. Perché chi vuole salvare la propria vita, la perderà; ma chi perderà la propria vita per causa mia, la troverà.Infatti quale vantaggio avrà un uomo se guadagnerà il mondo intero, ma perderà la propria vita? O che cosa un uomo potrà dare in cambio della propria vita?Perché il Figlio dell'uomo sta per venire nella gloria del Padre suo, con i suoi angeli, e allora renderà a ciascuno secondo le sue azioni.In verità io vi dico: vi sono alcuni tra i presenti che non moriranno, prima di aver visto venire il Figlio dell'uomo con il suo regno».Parola del Signore.

Paul uses a person's body to explain how the body of Christ is to function. He says we are one body that serves the same Lord, worships the same God, and is filled with one Spirit, the Holy Spirit that comes from the One True God we worship! He uses the foot, the hand, the ear, the eyes, and the nose to prove his point. What's his point? That each body part is necessary for the body to function properly. If a foot is missing, it's harder to walk; if an hand is missing, it's harder to grasp things etc. each person in the body of Christ has been given a gift, or gifts, by the Holy Spirit and it is crucial for them to be present when the church meets to function properly. When one suffers, we all suffer. You have a gift the I do not and vice versa. We need each other, to encourage one another to continue in our walk with Jesus. We work together, not against one another. The body is not divided, like the church at Corinth, but it was designed to work together, to produce nutrients and waste. Noi matter how insignificant you seem to feel, you are needed in the body of Christ!

In this episode, Brian is joined by Lital Shpaner, Founder& CEO of Blaze Reviews. Blaze turns 100% of public guest opinions and competitor intelligence into your ultimate growth radar. Powered by proprietary, hospitality-mapped NLP, Blaze eliminates the noise and gives you the exact data flight path needed to: Eliminate hidden revenue leakages,maximize asset value and NOI allowing you to outperform your comp-set with precision decision-making. Tune in to hear who Lital Thanks for helping her along the way.

DUMNEZEU ARE UN PLAN PENTRU VIAȚA TA! „Noi suntem lucrarea Lui şi am fost zidiţi în Hristos Isus pentru faptele bune pe care le-a pregătit Dumnezeu mai dinainte...” (Efeseni 2:10)

AI is everywhere, but are property management companies asking the right questions before implementing it? In this episode of the #DoorGrowShow, Jason Hull sits down with Mo Hussain to discuss why successful AI adoption has far less to do with technology and far more to do with operational clarity. Instead of chasing the latest AI tools, Mo introduces his Measure, Map, Automate framework to identify operational bottlenecks, uncover hidden profit leaks, and build workflows that actually improve business performance.  Together, they explore why clean data is the foundation of automation, how undocumented processes create costly inefficiencies, and why AI should enhance human decision-making rather than replace it.   You'll Learn [00:00] Meet Mo Hussain and the Measure, Map, Automate Framework [03:20] Why Most Companies Ask the Wrong AI Questions [08:10] The Role of Clean Data in AI Success [12:45] Mapping Workflows Before Automating Them [15:30] The Process Myth and Better Operational Systems [21:10] Building Accountability Into AI Workflows [25:15] Designing AI Agents That Actually Perform [27:45] Turning Operational Data Into Business Growth [29:15] Final Advice for Property Management Leaders Quotables "AI value really truly is workflow value." Mo Hussain  "AI depends on trusted operational data." Mo Hussain  "The winners are not gonna be the companies that have the most amount of data, but they're the ones that can convert data into consistent operating actions." Mo Hussain  Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Jason Hull (00:00) welcome everybody. I'm Jason Hull, the founder and CEO of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry.   At DoorGro, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now let's get into the show. And my guest today is Mo Hussain, and we're going to be talking about how property management companies can stop drowning in data and start turning it into real operational growth. In this episode,   Mo is breaking down the measure, map, and automate framework that he has built and approach an approach to uncovering hidden margins, reducing manual oversight, and getting more value out of every door in your portfolio.   right.   is Mo Hussain. Mo, welcome to the show.   Mo Hussein (01:01) Hey Jason, happy to be here.   Jason Hull (01:03) So today we're going to be chatting a little bit about how property management companies can stop drowning in data and start turning it into real operational growth. And Mo's going to break down the measure, map, and automate framework, his approach for uncovering hidden margins, reducing manual oversight, and getting more value out of every door in your portfolio. So cool, measuring is important. We'll get into that. So before we get into that, Mo,   Can you give people a little bit of background on yourself? How did you get into entrepreneurism? How did you get connected to property management? And help everybody understand who Mo is. Yeah.   Mo Hussein (01:42) Yeah.   great question. So I I've been in this industry now for probably coming up on 20 years at this point. I I worked at some of the prop tech and software providers that are prevalent in the space. Namely, I worked at both YARTI App Folio, which are both kind of headquartered in in Santa Barbara. and a little bit over ten years ago, I started a consultancy and accounting CPA practice that specifically focuses on   Jason Hull (01:56) Namely, I worked at both YARDIE and at Folio, which are both kind of headquartered in in Santa Barbara. a little bit over ten years ago, I started a consultancy and accounting TPA practice that specifically focuses   on prop tech and real estate. So we offer consultations with implementations, custom reporting, operationalizing around technology, which is which is now the buzz around kind of AI and automation at this point.   Mo Hussein (02:11) Prop tech and real estate. So we offer consultations with implementations, custom reporting, operationalizing around technology, which is which is now the buzz around kind of AI and automation at this point. and then   we've also built products for the space to help with automations, help with you know accounting compliance and bringing visibility and custom reporting capabilities to operators. So kind of leveraging all the experience.   Jason Hull (02:25) And then we've also built products for the space to help with automations, help with you know, accounting compliance and bringing visibility and custom reporting capabilities to operators. So kind of leveraging all the experience   Mo Hussein (02:40) from working as a consultant and also as an accountant and even working as some of these tech providers now being a actual supplier in the industry.   Jason Hull (02:41) from working as a consultant and also as an accountant and even working as some of these tech providers now being a aqua supplier in the industry. Very cool. Very cool. So you're a little bit nerdy.   Mo Hussein (02:52) A little bit. Data. I love data. Right.   Jason Hull (02:53) Okay, so am I. So am I. All right. So   cool. So let's talk nerdy to me, Mo. All right. So let's let's chat about this. So let's get into it. So t tell us about this. Wha why is this wh how'd you come up with this framework? Why is this important? I love frameworks because frameworks are usually where we take something that we notice a pattern in, there's some complexity involved, and we make it simple. So explain to us.   Mo Hussein (02:59) Yeah.   Jason Hull (03:18) Where does the measure map and automate framework kind of come from?   Mo Hussein (03:22) Right, right. And this is this kind of stems from a conversation you probably have with plenty of your your clients and even prospects when you start engaging, you know, the the the very popular question now of how do we use AI? I want to streamline and automate. And it's a very loaded, it's a very loaded, fairly ambiguous question, right? How do we use AI? We want to implement AI into our operations, right?   Jason Hull (03:23) And this is this kind of stems from a conversation you probably have with plenty of your   You know, the the the the very popular question now, how do we use AI? It's a very loaded, fairly ambiguous question, right? How do we use AI? We want to implement AI more.   Mo Hussein (03:48) when conversely, like you know, operators and property managers should be starting with a different qu set of questions, right? Like how like where are we losing things like NOI, margin, time, control, or even consistency, right? AI really only matters when it connects and automation really only matters when it connects to a to a revenue lever or some type of a cost lever or productivity gain or or risk reduction, right?   Jason Hull (03:50) Conversely, like you know, operators, property managers should be starting with a different set of questions, right? Like how like where are we losing things like NOI, margin, time, control, or even consistency, right? AI really only matters when it connects in automation really only matters when it connects to a to a revenue lever or some type of a cost lever, productivity gain or or risk reduction,   right? Yeah. there's there's a couple   Mo Hussein (04:14) and there's there's a couple of key components   Jason Hull (04:16) key components in even conversations that you've probably even had with with property managers today is that firstly like you know operators today they already have a lot of data. They probably have access to a lot of different data sets across, you know, operations, but it's probably, you know, disconnected and disjointed and different reports and disconnected systems, hidden in spreadsheets and and dashboards that probably don't drive much much action, right? and everybody wants   Mo Hussein (04:17) in even conversations that you've probably even had with with property managers today is that firstly, like, you know, operators today, they already have a lot of data. They probably have access to a lot of different data sets across, you know, operations, but it's probably, you know, disconnected and disjointed and different reports and disconnected systems hidden in spreadsheets and and dashboards that probably don't drive much much action, right? and everybody wants to   Jason Hull (04:43) to automate and execute   Mo Hussein (04:43) automate and execute an   operational kind of workflow. But the hard part is not whether, you know, AI can really do something, but the hard part is whether a company even knows where value is leaking and who owns that action and and whether these workflows are even clear enough to to be able to automate. And that's kind of the premise of this framework is to kind of measure what that pain is, you know, map that workflow, automate that repetitive work and manage   Jason Hull (04:45) an operational kind of workflow. The hard part is not whether you know AI can really do something, but the hard part is whether a a company even knows where value is leaking and who owns that action and and whether these workflows are even clear enough to to be able to automate. And that's kind of the premise of this framework is to kind of measure what that pain is, you know, map that workflow, automate that repetitive work, and   manage ideally performance through some type of closed loop accountability. We just put an actual word to it, right? A framework to it, I'm sure   Mo Hussein (05:07) ideally performance through some type of a closed loop accountability. We just put an actual word to it and a framework to it, but I'm sure very   similarly to the conversations that you're probably having also even with customers.   Jason Hull (05:15) Very similarly to the conversations that you're probably having also with customers.   Yeah, yeah, got it. Yeah. it's interesting because we're now seeing a lot of these tech companies or tech forward companies that are kind of backtracking on AI a little bit. They were giving out basically blank checks to use AI as much as they could. Some were even creating sort of a contest internally, incentivizing like who could use the most tokens.   Mo Hussein (05:29) Mm.   Right.   You're right.   Jason Hull (05:41) Which is a little bit insane   to just give people a blank check as if that always the more tokens you burn, the more productivity is being created, right?   Mo Hussein (05:51) Right, right, right. And we're seeing, yeah, and you know, as we're seeing these newer models that are coming out, whether it's, you know, through Cloud, Anthropic or even these other these other LLMs, the token utilization is becoming more and more expensive, especially with these newer models. And so now the question of just like, hey, how is that utilization actually translating to actual business value? Right. And this was a question that eventually would have been would have been pushed, right?   Jason Hull (05:54) Yeah and you know.   Of just like, hey, how's that utilization actually translating to actual business value? Right.   Yeah. Yeah. Yeah. I love it. Like how to use AI. Yeah. Bad question. A better question is how do we actually make sure we're creating more profit? How do we actually make sure we are lowering costs? Like   And that's the the idea, they think, well, AI must be so much cheaper than people. And what's interesting, I've also seen some reports lately showing the amount of money these different LLMs are losing right now. They're spending a massive amount of money to deliver AI to us at a super cheap price right now. And but they're losing money. Every time we're chatting, they're losing money.   Mo Hussein (06:47) Mm-hmm.   Right.   Right.   Jason Hull (07:01) And that's that's a wild business model. They're obviously hoping to win some sort of AI race. They're hoping to get us maybe in the future. And there's a lot of talk lately as well of people thinking we gotta shift to local models. Like we gotta I gotta run this AI stuff on my own computer and not be giving all my money to anthropic or open AI you know, open AI or whatever. So okay.   Mo Hussein (07:15) Mm-hmm.   Right, right.   Right.   Jason Hull (07:26) Cool. So let's continue on. Me measure, map and automate. Yeah. Yeah.   Mo Hussein (07:29) Yeah. Yeah. And   by the way, going on your point, Jason, it's you know, you you also, you know, creating automation and leveraging these models locally, it there's definitely value in that. But you know, now more than ever, f you know, teams are kind of distributed, right? And so ideally, if you've built automations and leveraging these L LMs and   Jason Hull (07:35) Yeah, y you also you know   Locally it is definitely that   Teams are kind of distributed, right? Yeah. Ideally, if you've built automations and leveraging these LLMs   and   Mo Hussein (07:52) And things of that sort.   You probably want to have like some type of an interface that's like cloud based, right? Or for folks to be able to kind of collaborate in some type of a ideally like a safe environment, right? and so measure, map and and automate. So you know, there's there's kind of those three components to be able to actually fully ideally leverage leverage AI. But   Jason Hull (07:55) some type of a an interface that's like cloud based, right? Or for folks to be able to kind of collaborate in some type of a ideally like a safe environment, right? yeah. So measure, map and and automate. So you know there's there's kind of those three components to be able to actually fully ideally leverage leverage AI but   there's there's a couple like kind of key core components that feel like   Mo Hussein (08:20) There's there's a couple of like kind of key core components that I feel like   is very important for folks to to really understand before they can they they can even take advantage of of AI, right? so one is you know AI, AI value really truly is workflow value. And so like the most the biggest opportunities when it comes to automation leveraging AI is things that are repetitive.   Jason Hull (08:25) is very important for folks to to really understand before they can they they can take advantage of of AI, right? so one is, you know, a AI AI value really truly is a workflow value. And so like the most   automation leveraging AI as things that are   repetitive, you know, judgment heavy, ideally high volume workflows. Think about things like you know, leasing follow-up, delinquency, turns, maintenance, triage, variance explanations. another another key thing to understand is you know AI depends on trusted ideal operational data. And so if you don't have accurate or clean property unit, resident, vendor,   Mo Hussein (08:44) you know, judgment heavy, ideally high volume workflows. Think about things like you know, leasing follow-up, d delinquency, terms, maintenance triage, variance explanations. another another key thing to understand is, you know, AI depends on trusted ideally operational data. And so if you don't have accurate or clean property unit, resident vendor   payment data and it's and it's inconsistent, you know, AI just   Jason Hull (09:10) payment data and it's and it's inconsistent, you know,   AI just helps accelerate the wrong answer, right? This notion of like hallucinations also kind of exist. and you know insights without ownership is is just is really just theater. And so although AI may identify a problem and recommend an action, things need to be routed, right? And asci you know action needs to be assigned, there needs to be some accountability that gets created there and then a measurement of of of   Mo Hussein (09:13) helps accelerate r the wrong answer, right? And the this notion of like hallucinations also kind of exist. and you know insights without ownership is is just is really just theater. And so although AI may identify a problem and recommend an action, things need to be routed, right? And as I you know action needs to be assigned. There needs to be some accountability that gets created there and then a measurement of of of a   of of a of a result.   Jason Hull (09:40) of of a of a   result. and then lastly like humans humans control still matters, right? Things that have a very high potential opportunity cost. you know, operators should be very careful on how they utilize AI. So, you know, things around fair housing, sensitive sensitive decisions like screenings, evictions, legal communication, you know, employee decisions and maybe even large payment loopholes and so   Mo Hussein (09:42) and then lastly like humans, humans control still matters, right? Things that have a very high potential opportunity cost. you know, operators should be very careful on how they utilize AI. So, you know, things around fair housing, sensitive sensitive decisions like screenings, evictions, legal communication, you know, employee decisions and maybe even large payment approvals. And so   Once we   have these kind of these table stake table stake items, if you will, kind of address, then you know we can move on to kind of you know the our framework of kind of measure, map, and automate. And so in each of these different components have different purposes, you know. The whole point of the measure step is is to quantify where pain exists and to validate kind of being buying versus buy like building. And so you want to ask things like where   Jason Hull (10:09) Once we have these kind of these table stakes stakeheads, if you will, kind of addressed, then you know, we can move on to kind of, you know, the our framework of kind of measure, map, and automate. And so and each of these different components have different purposes, you know. The whole point of the measure step is is to quantify where pain exists and to validate kind of being buying versus buy like building. And so you want to ask things   like where   Mo Hussein (10:36) where   time, where margin, where service quality or accountability is lost today, right? Examples can be things like, you know, days vacant, you know, delinquency rate, maintenance response times. These would be kind of like outputs like invoice coding time, reporting hours, renewal conversions, right?   Jason Hull (10:37) Where time, where margin, where service quality or accountability is lost today, right? Examples can be things like, you know, days vacant, you know, delinquency rate, maintenance response times. These would be kind of like outputs like invoice coding time, reporting hours, renewal conversions, right?   Yeah. Got it. Yeah, that that makes a lot of sense. So you've got to be you have to have good data.   Which the crux of th where their data is all probably housed is inside of their property management software.   Mo Hussein (11:06) Right.   Jason Hull (11:07) And so hopefully that software is kinda tracking some of this stuff. But, you know, everybody's had a CRM that the team didn't put enough notes in. And then it becomes kind of useless, right? So you're like, what happened with Fred on that call earlier, you know, or previously? I I think I think we talked about this. Can't remember. Why aren't you putting in notes? And so then the flaw becomes the human in the loop in a lot of instances. But then you're saying, you know, also humans matter. Like   Mo Hussein (11:14) Right.   Right.   Jason Hull (11:34) Related to fair housing. We've got to have the human in the loop making decisions. I don't think it would go fair very well to be standing in front of a judge and say, Well, the AI messed this up. It wasn't me.   Mo Hussein (11:43) Right. Right.   Right. Yeah, that's very that's very correct. the the the other thing is is that you know software is a tool, right? So they you know, for like that example that you just gave of like, hey, you know, I had a conversation with Freddie or an owner or what have you, and you know, the notes weren't captured. And so if there's if if if if there's there needs to be also a cultural   Jason Hull (11:46) Yeah, that's very that's very   Yeah, they you know, put like that example that you just gave of like, Hey, you know, I had a conversation   And you know, the notes weren't captured. And so if there's if if if if there's there needs to be also   Mo Hussein (12:06) shift within the organization to become more performance kind of driven, right? And using, you know, places of truth. You know, I, you know, we use Salesforce in our own internal kind of CRM and you know, there's this old ad like this old saying of just, you know, hey, if it didn't happen to Salesforce, it didn't happen at all. In other words, if your system of record hasn't been updated and things haven't been added to it   Jason Hull (12:06) cultural shift within the organization to become more performance kind of driven, right? And using, you know, places of truth. You know, I you know, we use Salesforce in our own internal kind of CRM and you know, there's this this old like this old thing of just, you know, hey, if it didn't happen in Salesforce, it didn't happen at all. Right.   Mo Hussein (12:29) to to ensure that it is correct and accurate and up to date, then   Jason Hull (12:29) to it to to ensure that it is correct and accurate and up   to date, then the organization sees it as, you know, as it didn't happen. And somebody, you know, using anecdotal feedback like, well I did this, but I just didn't update this. And so that's it's very important that, you know, whatever system you're using to kind of measure different KPIs and metrics, that that, you know, that behaviors within the organization are shifting towards that. And it's it's something it's a cultural shift that needs to also   Mo Hussein (12:32) the organization sees it as you know as it didn't happen. And somebody, you know, using anecdotal feedback of like, well I did this, but I just didn't update this, it means it didn't happen. And so that's it's very important that, you know, whatever system you're using to kind of measure different KPIs and metrics, that that, you know, that behaviors within the organization are shifting towards that. And it's it's some it's a cultural shift that needs to also cascade   also from from leadership down as well.   Jason Hull (12:57) Cascade also from leadership down.   Yeah, the advantage we have nowadays with all the AI stuff that's come out is now pretty much everything gets transcribed everywhere. So calls get transcribed, notes can be created automatically. You can also go back and ha check the transcription on a call or a zoom call or recording, figure out what happened. So that you know, not leaving notes in the CRM is a little bit less of a problem than it was in the past.   So we've so we've chatted a bit about measure. What is what's important about mapping or map? Yeah. So this is this goes back to my previous point about like you know AI value being it it is workflow value. Yeah so you know you've measured you've identified you know your measurements and KPIs. So whatever those KPIs may be. Next what you need to do is map what the actual   Mo Hussein (13:30) The mapping. Yeah. So this is this goes back to my previous point about like, you know, AI value being it is workflow value. And so, you know, you've measured, you've identified, you know, your measurements and KPIs, you know, days vacant, delinquency, whatever those KPIs may be. Next, what you need to do is map what the actual what   the actual workflows that are happening, not how leadership or staff thinks it's happening.   Jason Hull (13:53) what the actual workflows are happening, not how leadership or staff thinks it's   happening. There's a very key kind of a distinction is that, you know, a lot of operators and teams kind of assume, hey, you know, we have a set process, but it may not be happening the way that they are envisioning or the way that they're assuming that this is happening. Yeah. And and map that entire workflow end to end.   Mo Hussein (13:59) The very key kind of distinction is that, you know, a lot of operators and teams kind of assume, hey, you know, we have a set process, but it may not be happening the way that they are envisioning or the way that they're assuming that this is happening. And and map that entire workflow end to end.   identify what systems are involved, where handoffs occur, where approvals are required.   Jason Hull (14:21) identify what systems are involved, where handoffs occur, where approvals are required,   Mo Hussein (14:27) where judgment calls are are are are kind of made. And so, you know, every company has, you know, things like experienced managers and accountants and maintenance folks and and they usually know what good looks like versus what bad looks like. And so AI here is to help kind of convert that tribal knowledge ideally into a repeatable operating model. And so examples of how that mapping   Jason Hull (14:28) where judgment calls are kind of made. And so every company has you know things like experienced managers and accountants and maintenance folks, and and they usually know what good looks like versus what bad looks like. And so AI here helped kind of convert that tribal knowledge ideally into an overviewable operative model. So examples of   that mapping would be is you know, hey, what is the entire need to lease workflow?   Mo Hussein (14:50) would be is, you know, hey, what is the entire lead to lease workflow? You know,   Jason Hull (14:54) You know, what is the work order to completion, you know? what is our renewal offer to sign and executed actual renewal? And so and actually and again documenting that, a a lot of organizations have some notion of what that workflow kinda looks like. but   Mo Hussein (14:54) What is the work order to completion? You know? what is our renewal offer to signed and executed actual renewal? And so and actually, and again, documenting that. A a lot of organizations have some notion of what that workflow kind of looks like. but you know, they   haven't actually done they may not have documented, or if they did, it's not updated and they have an out of date SOP or a process diagram.   Jason Hull (15:12) you know, they haven't actually gotten any INOT documents in or if they did, it's not updated and they have an out of data so P or a process diagram.   Mo Hussein (15:22) And that's that's and that's that's that's a very important kind of key aspect of kind of this process.   Jason Hull (15:22) and that's that's and that's that's that's a very important kind of key aspect of kind of this process. Yeah, yeah. Well I a lot of times I end up talking with clients and I've noticed kind of this pattern or trend in the industry of I call it the process myth where everybody thinks if we just had better processes   all of our hopes and dreams would come true when it comes to the off side of the business and we would be more profitable. And especially see this in the two to four hundred door range in single family or small multi-residential property management. And so the challenge there is th that it's impossible to create enough processes, KPIs, and systems to make mediocre people be great. But they pe that doesn't stop business owners from trying. They they're like   Mo Hussein (15:59) Right.   Right.   Jason Hull (16:04) They they they wake up in the morning, they're like, I want to play an impossible game today. And they they still try. And I call it the process myth because if you have really great people, even if your processes are garbage, that I've seen these businesses still perform well. But the reverse is not true. You have mediocre people, you could have insane amounts of systems and processes and stuff, and the business still has a lot of headaches and problems.   Mo Hussein (16:16) Mm-hmm.   Jason Hull (16:29) And so I've kind of noticed this pattern. I call it the three levels of process. And level one is documentation. It's just like writing stuff out. But that's kind of like the owner's manual in the glove box of the car. Nobody looks at it, it doesn't get updated. You know, it's like it's it's it's gathering dust, and people don't actually, that's not actually how the processes are run. And over time, things gravitate towards ease or grace or what the flows best for the person doing the job.   Mo Hussein (16:39) Mm-hmm, mm-hmm.   Jason Hull (16:57) Not for what's best for the job sometimes. And so it gravitates a little bit towards chaos or being worse. Then there's this level two, which is checklists. This is where people are using things like Asana or Process Street or Lead Simple or they some sort of checklist space system where now they're verifying the works getting done in a certain way. But checklist has its own problems in that it's very linear and not every process is linear.   Mo Hussein (16:59) Right, right.   Read simple. Mm-hmm.   Mm-hmm.   Jason Hull (17:24) There's decisions   and splits and merges and sting things happening concurrently in property management. And so the challenge with checklist also it can tend to slow things down. It's not as efficient. So the next level and the problem I had with checklist, we used to use process street, is that it it if anytime a process got complicated, I had to build logic and you know, if-then sort of situations into it.   And it usually got to the point where I didn't even understand it. Like a year later, I'm looking at a process. I'm like, I had to retranslate this back into something that made sense to my brain. And I always, and the nerd had to be the one that did all the updates on it because nobody else could understand it. So then we eventually graduated to level three. So level three is visual workflow. This is for humans.   Mo Hussein (18:01) Right.   Mm-hmm.   Jason Hull (18:13) And so, and with with this, my tip to everybody listening, if you have a system, whether it's checklist or it's any of these three levels, you know, documentation, checklist, or visual workflow, that you your first two processes you make as an operator or as a business owner is how to create a process in this system is number one. And number two, how to QA.   Mo Hussein (18:26) Did   Jason Hull (18:37) A process that is made in the system to know it's actually a good one. If you just make those two, you don't have to do any of the other stuff. Everybody else can do it. You just make those two. That's my tip for all you business owners. And now with AI, you can start adding AI. Once you have things visually mapped out, it's you've got the map like you're talking about. Now you can figure out all right, where can AI take over some of this stuff? And where do we still need the human in the loop? Right. So yeah.   Mo Hussein (18:43) Mm.   And automation. Mm-hmm. Yep.   Yeah.   Right,   Jason Hull (19:05) So any tips for those listening to this that are already geeking out with AI, they're doing a little bit of this measuring and mapping and automating. What are some of the biggest challenges you've noticed where this kind of breaks down or people are making mistakes?   Mo Hussein (19:19) It's it's honestly it's the it's the you know, AI value. it's it's a lot of the small individual decisions that are made in a in a repetitive fashion and that that are made a lot that really are gonna unlock like true value for for any operator. And so like, you know, having very clean data, standardized, you know, systems of truth by what we mean by that is that, you know, hey, you know.   Jason Hull (19:20) It's it's honestly it's the it's the you know, AI value it's it's   like true value for for any op   clean data, standardized, you know, systems of truth. But what we mean by that is that, you know, hey,   you know, you know, whatever work order system that you're using, for example, has accurate, you know, work order data. People, you know, you're making a segment for actually closing out the work order when they complete it. Hey, the end of the week, I'm gonna now try to remember what I did earlier in the week.   Mo Hussein (19:47) you know, whatever work order systems that you're using, for example, has accurate, you know, work order data. People, you know, your maintenance technicians are actually closing out the work order when they complete it. Not just, hey, the end the week, I'm gonna now try to remember what I did earlier in the week.   Close it out. So the data is   the data can't be trusted, then AI is just going   Jason Hull (20:04) data the be trusted and AI   Mo Hussein (20:07) to cause additional kind of confusion. And so having accurate systems of record. And I gave that example of of of a work order when a technician kind of closes that, right? the process map, I think the you know, the three buckets are like three level that you kind of gave, I think is a great, great.   Jason Hull (20:20) Yeah, yeah. Yeah, that makes sense.   yeah.   level that you kinda gave I think it's a great,   great anecdote and framing of how processes should be kind of looked at. And and I think one thing that a lot of operators usually tend to overlook or assume is you know how things are being done versus how they actually are being done within the schemes, right? So an owner somebody at some point said, okay hey this is a process we're gonna take and then over time that just kind of got changed.   Mo Hussein (20:29) anecdote and framing of how processes should be kind of looked at. And and I think one thing that a lot of operators usually tend to overlook or assume is you know how things are being done versus how they actually are being done within the teams, right? It's an owner, somebody at some point said, okay, hey, this is the process we're gonna take. And then over time that just kind of got changed. And there   may be, you know, two different property managers   Jason Hull (20:55) And there may be, you know, two different property managers   Mo Hussein (20:58) operating in two different regions in the same company that are doing leasing renewal differently, right? That going back to that point that you mentioned about systematizing and having accountability loops and task base or like checklist items and ensuring that those things are actually done in that same quality and that same fashion is very, very key. And so getting data, like getting the right data, accurate data,   Jason Hull (20:58) operating in two different regions in the same company that are doing these things renewal differently. Right. That point that you mentioned about synthesizing and having accountability loops and task based or like checklist items and ensuring that those things are actually done in that same quality, in that same fashion is very, very key. And so getting data, getting the right data, accurate data   Mo Hussein (21:23) and then also like your process mapping and your   Jason Hull (21:24) And then also like your process mapping   and your processes kind of documented. I think I think the visual representation is a great way to have that. And those are the two key things that ninety percent of folks that are trying to leverage AI and automation and even the folks that are starting to try to jump into this space and try to automate and use AI for these things like usually we're like where where they're really struggling with. got it. Yeah, I think   Mo Hussein (21:26) processes kind of documented. I think I think the visual representation is a great way to have that. Those are the two key things that ninety percent of folks that are trying to leverage AI and automation and even the folks that are starting to try to jump into this space and trying to automate and use AI for these things like usually we're like we're where they're really struggling with.   Jason Hull (21:50) I was just on a webinar recently and they were talking about building AI agents and they were talking about if you want to make really effective AI agents, you need to give them a really good job description, just like a human. And what what's really funny is if you we coach clients on this a lot, but if we tell the clients to to go, we coach clients on   Creating job descriptions. We call our version of them R docs because each section starts with an R, like role, responsibility, et cetera, all the typical stuff. But then we have some additional sections that we found really paramount. So what we'll tell them to do is go ask your team members, give them this framework, and have them create their own R Doc. And then you take a look at this and see if that's what you would have created. Because it's never like what they think their job is. It's usually very different than what the business owner thinks their job is.   Mo Hussein (22:25) Mm-hmm.   Right.   Jason Hull (22:36) And maybe even different what the manager, the ops person thinks the job is, but then you can actually literally get on the same page with them. You can be like negotiate this and be like, this is what we think your priorities should be, and what your outcomes should be, and what we want you to be able to accomplish. And this is helpful for them to know what they're aiming for so that they can please you because your team members want to please you if they're good. But usually there's a big disconnect, like you're saying, between what   Mo Hussein (23:00) Mm-hmm. Mm-hmm.   Jason Hull (23:05) the the employee thinks their j role and job is versus what their manager thinks they should be doing versus what the business owner thinks everybody should be doing. And so nobody's on the same page. And then you're everybody's roles are a little messy. And then you're going, let's give them processes now to work on. And they're not even clear on what their job is or what their role is. Yeah. And so same thing if you were going to build an AI agent and you were like, I want you to try and be good at everything. And then suddenly it's like really   Mo Hussein (23:29) Right.   Jason Hull (23:34) Hallucinating a lot and it's messing everything up and yeah. And it's not a realistic creature, you know, just like some people give create job descriptions that are for like four different personality types. Right. And then they hire somebody that maybe can actually do all four things, and we call those really highly adaptable, weird creatures entrepreneurs. And then they wonder why that property manager left and stole all their clients.   Mo Hussein (23:34) Horrible.   Right.   Yeah.   Jason Hull (23:57) Instead of finding somebody that's like really good at being one thing. Right. Yeah. And that's how you should see Asia.   Mo Hussein (24:00) Right. That that that that role clarity is very, very, very important, right? And that's how you should see agents as well, is that   like, hey, it's like a trained employee. And so you should exp you should expect the same level of, you know, investment involvement, if you will, and trying to and try to help them be the best of like, you know, whether it's a leasing agent, a maintenance coordinator, or whatever that their role may be. And I I think another aspect is and I'm curious how like how   Jason Hull (24:12) you should expect the same level of you know investment involvement if you will and trying to and try to help them be the best of like you know whether it's a leasing agent a maintenance coordinator or whatever that their role may be and I I think another aspect is and I'm curious that   like how you know when you guys are having conversations with clients around role descriptions stuff it's the concept of ownership like hey what you know how to how to align ownership to and lining that up to hopefully the mental business   Mo Hussein (24:28) you know, when you guys having conversations with clients around role descriptions and stuff, it's the concept of ownership. Like, hey, what, you know, how to how to align ownership to and lining that up to hopefully an eventual business outcome or KPI   or something so that, you know, their performance drives also the business performance, right? How have you guys had this conversation or how do you talk about kind of that concept? I can kind of allude to it without kind of explicitly calling it out.   Jason Hull (24:42) Kate guy or something so that you know their performance derives also the business performance, right? Yeah. How do you talk about kind of that concept? You kind of allude to it without kind of explicitly calling   it out. Yeah, I think well, sometimes I'll just totally call a business owner out on things. But I think what I think will be interesting is people are building starting to build agents. I think that they should.   They should have an understanding of personality types. I think they should have an understanding maybe or a conversation with AI about what Myers Briggs type might be good for this agentic role. And because like somebody that's really good at like strategy and the strategist role, which would be like an INTJ in Myers Briggs, might be good at some operational stuff, but they would be really terrible at customer service.   Mo Hussein (25:19) Mm-hmm.   Jason Hull (25:33) Because a lot of INTJs don't even like humans, right? And so they're logical thinkers and they're really judging and they're practical and they're in you know introverted and they're really bad at understanding how the other person feels or even expressing that. And so you're you you don't want to create these try and create AI AI agents that are multiple split personality types, because I don't think they're gonna be as effective. And you can't also, just like you wouldn't want somebody building the process.   QE QA QA of the process. You don't want them both. You don't want AI to be checking itself. Right. Right. The the brain that had problems doing the messing things up, maybe, or didn't do it totally right. You don't want them checking their own work. Right. And so, yeah, so I think this is going to be interesting that people are going to be building agents and they usually think just logically here's the context it needs, here's the role, whatever. But I think also maybe give it the personality that it.   Mo Hussein (26:08) Right, right.   Right.   Jason Hull (26:29) What's the disc assessment for this person, this agent? What's the Myers Briggs type for this agent? And then if especially if they're communicating with humans or doing a task that you want them to be somewhat human like, they're going to be much better at doing this if you give it you create them in the right way. Just an idea.   the other thing to know as a business owner, you need to know who you are so that you can build your dream team around you. So your advisors, whether they're agentic or human, your advisors, your team members, it should be built ultimately around you thriving and being healthy in your own business so that you've got the tea the tools and the resources that fit you. But most business owners make the mistake.   Of trying to build the business around the business and then wonder why they're miserable and why they're kind of a slave to their own business. Right.   Mo Hussein (27:16) Right. Right. Right.   Jason Hull (27:20) So anyway, Mo, measure, map, automate, MMA. Doesn't involve fighting too much. You know, like mixed martial arts. It's a little bit on the, you know, less physical side of things. fun chatting about.   Mo Hussein (27:26) No.   Jason Hull (27:34) all the the AI stuff that's going. How can people anything else that you want to add to our conversation here about yeah this model? And then could you tell us a little bit about what you do and how maybe you help property managers with this stuff? Yeah. Yeah. so I guess just to put it succinct, kind of a a sandwich kind of takeaway. So yeah, operators need to wait for a perfect AI.   Mo Hussein (27:48) Yeah. Yeah. so I guess just to put it succinctly, kind of a a a sandwich kind of takeaway. So, yeah, operators don't need to wait for a perfect AI strategy.   Start by identifying, measuring where value exists, where things are leaking, then mapping workflows and then deciding what can be safely automated and measuring whether those actions improve performance. and so   Jason Hull (28:00) Identifying, measuring where value exists, where things are leaking, then mapping workflows, and then deciding what can be safe and automated, and measuring whether.   Mo Hussein (28:10) like you know, over time we'll see that you know the winners are not gonna be the companies that have the most amount of most amount of data, but they're the ones that can convert data into consistent operating actions across how they've operated every door. if you we help clients with you know putting together SOPs, also mapping their technology needs, where where they're where they're having operational leaks in the business can be   Jason Hull (28:10) So like you know over time we'll see that you know the winners are not gonna be the companies that have the most amount of most amount of data, but they're the ones that can convert data into consistent operating actions across how they've operated every door. if you we help clients with you know putting together SOPs, also mapping their technology needs, where where they're where they're having operational leaks and the business   can be optimized.   Mo Hussein (28:37) Optimized further using   Jason Hull (28:38) Further using technology and automation, we have a platform that we've built, Prop Strata, to actually connect and help with that automation type effort. and we're also we also do a lot of accounting and and CPA work. you can reach us at www.balanceasset solutions.com, and my emails mo at propstrata.com, or you can reach out to our team at info at balance asset.   Mo Hussein (28:39) technology and automation. We have a platform that we've built, Prop Strata, to actually connect and and help with that automation kind of efforts. then we're also we also do a lot of accounting and and CPA work. you can reach us at www.balanceasset solutions.com and and then my email is mo at at propstrata.com or you can reach out to our team at info at balanceasset solutions.com.   Jason Hull (29:03) Cool. So they could take a look at this at propstrata.com.   Mo Hussein (29:07) Correct. W dot propstrata.com.   Jason Hull (29:11) Okay, cool. Very cool. All right. yeah, check that out, everybody. It sounds interesting. All right. Well, Mo, I appreciate you coming out and hanging out with me here on the DoorGro show and sharing everything.   All right.   So if   If you have ever felt stuck or stagnant in your property management business and you want to take it to the next level, reach out to us at doorgrow.com. We are the world's best at creating high-growth property management companies in the single-family residential space or the small multi-space. And if for a free training or how to get unlimited leads for free, text the word leads to 512-648-4608. That's 512-648-4608.   Also, join our free community just for property management business owners at doorgrowclub.com. And if you want tips, tricks, and ideas to learn about our offers, subscribe to our newsletter by going to doorgrow.com slash subscribe. And if you found this even a little bit helpful, don't forget to subscribe and leave us a review on whatever channel you saw or heard this on. We'd really appreciate it. And until next time, remember the slowest path to growth.   is to do it alone. So let's grow together. Bye everyone.

An $875B maturity wall, a widening gap between Class A and workforce housing rents, and the Fed setup ahead of a decision its decision to hold rates — Spencer Gray and Griffin Haddad cover it all this week, plus how Gray Capital drove 8% portfolio NOI growth by fixing occupancy first.In this episode: why new Class A amenities (golf simulators, rentable cabanas) are pulling rents away from renovated B/C stock, whether supply/demand data signals 2027 as the real rent growth recovery, how preferred equity works as rescue capital for maturing loans, and their read on the Fed heading into Kevin Warsh's rate decision amid Iran conflict volatility. They close with a look at The Century, their West Lafayette acquisition sitting across from a $3.6B SK Hynix chip fab.Follow the show for weekly multifamily and CRE market updates. Rate and review if you're finding this useful — and subscribe to the Gray Capital newsletter for research reports as they drop.

Paul uses a person's body to explain how the body of Christ is to function. He says we are one body that serves the same Lord, worships the same God, and is filled with one Spirit, the Holy Spirit that comes from the One True God we worship! He uses the foot, the hand, the ear, the eyes, and the nose to prove his point. What's his point? That each body part is necessary for the body to function properly. If a foot is missing, it's harder to walk; if an hand is missing, it's harder to grasp things etc. each person in the body of Christ has been given a gift, or gifts, by the Holy Spirit and it is crucial for them to be present when the church meets to function properly. When one suffers, we all suffer. You have a gift the I do not and vice versa. We need each other, to encourage one another to continue in our walk with Jesus. We work together, not against one another. The body is not divided, like the church at Corinth, but it was designed to work together, to produce nutrients and waste. Noi matter how insignificant you seem to feel, you are needed in the body of Christ!

Check the episode transcript hereABOUT BEN MURPHYBen has a proven track record of successfully closing approximately $600 million in multifamily transactions in Oregon and SW Washington since 2014. His outstanding market relationships and reputation are best in class and will significantly enhance our existing reach across all divisions that we work. Beyond his professional accomplishments, Ben is a dedicated supporter of environmental causes, actively contributing to organizations such as the Nature Conservancy and Greenpeace. Additionally, he serves as a member of the Multifamily Northwest Government Affairs Committee.  THIS TOPIC IN A NUTSHELL: ·         Ben Murphy's outlook on the Portland multifamily market.·         Why today's market favors disciplined buyers.·         Rent growth, NOI, and operating cost trends.·         Comparing today's cycle to the 2008 downturn.·         Why operational efficiency matters more than ever.·         Supply, demand, and Portland's path to recovery.·         Top-performing and struggling Portland submarkets.·         How rent regulations are reshaping investment strategies.·         Five-year outlook for rents, cap rates, and interest rates.·         Actionable advice for multifamily buyers, sellers, and operators.   KEY QUOTE: "Great operators create value in every market."  ABOUT THE WESTSIDE INVESTORS NETWORK   The Westside Investors Network is your community for investing knowledge for growth. For real estate professionals by real estate professionals. This show is focused on the next step in your career... investing, for those starting with nothing to multifamily syndication.     The Westside Investors Network strives to bring knowledge and education to real estate professionals that is seeking to gain more freedom in their life. The host AJ and Chris Shepard, are committed to sharing the wealth of knowledge that they have gained throughout the years to allow others the opportunity to learn and grow in their investing. They own Uptown Properties, a successful Property Management, and Brokerage Company. If you are interested in Property Management in the Portland Metro or Bend Metro Areas, please visit www.uptownpm.com. If you are interested in investing in multifamily syndication, please visit www.uptownsyndication.com.    We would like to thank our Sponsors:  OffsitePros and MyMoneyWorksForMe  #RealEstateInvesting #MultifamilyInvesting #ApartmentInvesting #CommercialRealEstate #PassiveInvesting #PassiveIncome #CashFlowInvesting #RealEstateInvestor #MultifamilySyndication #InvestmentProperty #PortfolioGrowth #AssetManagement #PropertyManagement #NOI #CapRates #RentGrowth #MarketUpdate #CommercialBroker #RealEstateMarket #RealEstateEducation #DealAnalysis #ValueAddInvesting #BuyAndHold #CashFlow #AccreditedInvestor #InvestorEducation #FinancialFreedom #CREInvesting #PortlandRealEstate #WealthBuilding #RealEstatePodcast CONNECT WITH BEN MURPHY:LinkedIn: https://www.linkedin.com/in/ben-murphy-35968935Email: ben.murphy@cinw.com CONNECT WITH US   For more information about investing with AJ and Chris:  ·    Uptown Syndication | https://www.uptownsyndication.com/  ·    LinkedIn | https://www.linkedin.com/company/71673294/admin/   For information on Portland Property Management:  ·    Uptown Properties | http://www.uptownpm.com  ·    Youtube | @UptownProperties     Westside Investors Network  ·    Website | https://www.westsideinvestorsnetwork.com/  ·    Twitter | https://twitter.com/WIN_pdx  ·    Instagram | @westsideinvestorsnetwork  ·    LinkedIn | https://www.linkedin.com/groups/13949165/  ·    Facebook | @WestsideInvestorsNetwork  ·    Tiktok| @WestsideInvestorsNetwork  ·    Youtube | @WestsideInvestorsNetwork  

As commercial real estate navigates the mid-year of 2026, the primary point of uncertainty has officially shifted from the capital markets to the realities of underlying tenant demand. In this episode, host Michael Bull is joined by Xander Snyder, CRE Economist with First American, to break down their newly published mid-year market forecast. While a flat yield curve and geopolitical tensions in Iran keep interest rate cuts firmly off the table for the remainder of the year, Xander delivers a highly optimistic, contrarian outlook for early-cycle investors. As the industry enters the early innings of a fresh 10-to-20-year expansionary cycle, the playbook has changed: structural valuation adjustments have re-opened sales volumes, and the path to outsized returns now rests entirely on asset-level expense management and protecting the downside. Key Topics Covered in This Episode: The Mid-Year Macro Overview: Xander explains why consumer debt, falling real wages, and targeted corporate AI spend mean demand metrics—rather than Fed interest rate adjustments—will define the second half of 2026. The Illusion of the Labor Market: Squaring a 4.3% headline unemployment rate with a challenging job search environment, and how low employee turnover is impacting commercial space requirements. Yield Curve Realities & The 10-Year Treasury: Navigating a flat, non-inverted yield curve and why historical data implies a 10-year Treasury path heading toward 5% to 6%, even without future Fed rate hikes. Office Bifurcation & Traded Volume: How severe price corrections and near-zero new supply have allowed suburban office underwriting to work, driving a 40% to 50% spike in Q1 sales and refinancing activity. The Defensive Floor Under Retail: Why a 15-year supply freeze paired with resilient consumer spending keeps brick-and-mortar retail exceptionally strong, despite isolated Class B and C mall closures. Multifamily Capital Structure Distresses: Managing the wave of 2021-2022 floating-rate maturities, prohibitively expensive interest rate caps, and why lender takebacks are a story of capital right-sizing rather than structural demand destruction. Industrial Stabilization by Asset Size: Why large-scale logistics spaces face short-term trade policy vacancies while localized industrial footprints under 50,000 square feet maintain tight 3% to 4% vacancy rates. The Rare Property Insurance Expense Win: A deep dive into the temporary 10% to 15% drop in property insurance premiums driven by excess 2025 reinsurance capital, and how operators must capture these line-item savings to boost NOI while rents grow modestly. Whether you are an institutional lender evaluating foreclosure strategies, a private syndicator structuring new performs, or a corporate user tracking localized Southeast growth metrics, this episode offers an elite framework for investing at the baseline of the next real estate cycle.   Connect with Xander: https://www.firstam.com/economics/xander-snyder/ https://www.linkedin.com/in/xander-snyder-econ/   Connect with Michael Bull & The Show: Michael Bull, CCIM Bull Realty, Inc https://www.linkedin.com/in/michaelbull/   For more commercial real estate market data, sector forecasts, and video episodes, visit CREshow.com.   America's Commercial Real Estate Show is brought to you by our proud sponsors. TCN Worldwide: Commercial real estate property management, leasing, and sales solutions across the US and globally. Learn more: https://www.tcnworldwide.com Build Out: The ultimate product suite for commercial real estate brokerage firms looking to streamline their business. Learn more: https://www.buildout.com   Bull Realty: Regional commercial real estate brokerage services headquartered in Atlanta, delivering market intel and strategies.Learn more: https://www.bullrealty.com Commercial Agent Success Strategies: Twenty-one cloud accessed commercial broker training videos with slide deck action notes. Learn more at https://www.commercialagentsuccess.com/      

Most real estate investors are constantly chasing the next acquisition. I get it. I love buying apartment buildings too. But in today's market, the biggest opportunity may not be finding another deal—it may be creating more value from the properties you already own. In this episode, I share why my focus has shifted from acquisitions to operations, and why small improvements in collections, expenses, renewals, renovations, and property management can have a much bigger impact on your wealth than closing another transaction. We discuss: • Why buying another property isn't always the highest-return investment • How small operational improvements compound into meaningful NOI growth • Why today's market is separating great operators from everyone else • The importance of maximizing your current portfolio before expanding • A simple question every investor should ask before chasing their next deal Markets change. Interest rates change. Cap rates expand and contract. Great operators adapt. If you want to build long-term wealth in multifamily real estate, this episode will help you rethink where your next dollar—and your next hour—should be invested.

Ciao Italiani Veri,Come state? Siete in ferie?

Should property managers run everything on one all-in-one PMS, or stack best-in-class point solutions around it? Steven Rea, Chief Innovation Officer at NorthPoint Asset Management (5,000+ doors), just ripped a popular maintenance platform out and rebuilt everything inside AppFolio.00:00 - Intro02:48 - Steven's background and career06:13 - Migrating maintenance into Appfolio16:09 - Sponsor - Enterprise Bank & Trust17:34 - Software costs20:20 - Maintenance coordination time savings28:47 - Increasing efficiency of maintenance techs32:57 - Sponsor - Haven AI34:26 - Billing Maintenance practices45:50 - Leasing is not about speed01:01:10 - Getting in touch with StevenWe debate the real tradeoffs: training complexity vs. feature depth, data fragmentation vs. simplicity, and whether a few dollars per door for a point solution is actually expensive.Then a real disagreement: does an owner paying a modest fee deserve institutional-grade pricing on repairs? Steven argues transparency and trust matter even on small savings. Peter argues owners aren't entitled to below-market pricing just because they hired a PM. What do you think? We also get into incentive alignment: NOI-based fees, leasing fees vs. retention fees, and why client selection might matter more than any formula. Learn more and connect with Steven here: Steven on LinkedInNortpoint Asset ManagementResources for Property Managers & Real Estate EntrepreneursCrane – Private PM Owner Community → Join a private network of property management owners and operators: https://joincrane.co/Free Weekly Newsletter → Property management insights, strategies, and industry updates direct to your inbox: https://peter.beehiiv.com/subscribeRL Property Management → Learn more about Peter's company and services in Columbus, Ohio: https://rlpmg.com/Disclaimer: The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast (more info here: https://www.peterlohmann.com/financial-interest-disclosure ). Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.

Kevin Jacobson https://www.linkedin.com/in/kevin-b-jacobson/ and Mike Brewer https://www.linkedin.com/in/mikebrewer discuss the importance of compliance in multifamily property management, focusing on renter's insurance, pet policies, and how technology can streamline operations, reduce risks, and create NOI opportunities.In this episode:- Importance of renter's insurance compliance- Risks of insurance policy lapses and cancellations- Technology solutions for compliance tracking- Pet policy management and screening- Opportunities to increase NOI through complianceChapters00:00 Introduction and Industry Problem00:30 Why is Renters Insurance Compliance a Persistent Issue?01:02 Common Reasons for Policy Lapses and Cancellations02:13 Risks of Uninsured Incidents in Multifamily Properties03:01 Understanding Lease Requirements and Resident Liability04:13 Impact of Policy Lapses on Property Risk05:26 False Security in Compliance Reports06:56 Technology Solutions for Tracking Insurance and Pet Policies08:14 Industry Adoption of Proptech and Digital Tools09:27 Addressing Tech Fatigue in Property Management12:47 Operational Gaps in Insurance and Pet Policy Enforcement13:32 Managing Compliance During the Year15:19 Pet Policy Management and Screening17:31 Impact of COVID on Pet Ownership in Multifamily18:47 Launching Pet Compliance Solutions20:18 Achieving 100% Compliance and Tenant Waivers22:40 Technology for Certificate of Insurance Verification24:36 Reducing Administrative Burden with Automation26:37 Additional NOI Opportunities from Compliance Programs28:59 Insurance Premium Discounts and Risk Management33:11 Streamlining On-Site Team Operations34:30 Key Questions for Evaluating Proptech Solutions39:02 Kevin Jacobson's Final Advice and Contact InfoFoxen is a leading proptech innovator delivering value-add solutions and services that increase revenue and reduce risk for multifamily owners and operators. Our fully integrated platform enables 100% renters insurance compliance, rent reporting and credit building programs for residents, and streamlined pet management. Learn more about Foxen: https://www.foxen.com/

The Bank of Canada held its policy rate at 2.25 per cent again. Does that make fixed or variable the better mortgage choice in 2026, and could the next move still be a rate hike? Daniel and Nick break down the fixed-versus-variable decision, the July 2026 Monetary Policy Report, inflation, growth, housing weakness, Government of Canada bond yields, and why CMHC MLI Select financing responds to more than the overnight rate. We also explain what investors should stress-test before buying, how lender spreads affect multi-unit debt, and why a rate forecast cannot rescue weak NOI or a bad purchase price. Sources include the Bank of Canada July rate decision, July 2026 MPR, official Government of Canada benchmark-yield data, and CMHC MLI Select materials. TORONTO MULTIPLEX EVENT Try it NordVPN risk-free now with a 30-day money-back guarantee! Use our code "realestate" to get 4 extras months from a 2 years plan Exchange-Traded Funds (ETFs) | BMO Global Asset Management LISTEN AD FREESee omnystudio.com/listener for privacy information.

For four decades, real estate investors built incredible wealth simply by holding assets as the 10-year Treasury yield plummeted from 15.68% in 1981 to near zero in 2020. This long-term interest rate tailwind artificially compressed cap rates and drove massive property appreciation, rewarding passive ownership over actual operational skill.That 40-year economic cheat code is officially over, and the market will no longer automatically generate wealth for passive landlords. To survive this new landscape, investors must pivot away from speculation and focus on active operation, forcing net operating income (NOI), and securing favorable debt structures to protect and grow their capital.KEY TOPICS DISCUSSEDThe historical impact of the 10-year Treasury on commercial real estate valuations.Why the 40-year buy and hold real estate wealth cycle has effectively ended.Commercial real estate cap rate compression and net operating income fundamentals.Transitioning your mindset from a passive landlord to a skilled real estate operator.Specific strategies for forcing appreciation and increasing property income streams.The severe danger of utilizing floating rate bridge debt in high-interest environments.Investing in necessity-based retail and demand-driven commercial real estate assets.KEY TAKEAWAYSAsset values over the last several decades were historically driven by falling interest rates, not operational genius.You must conservatively underwrite real estate deals for today's current interest rates, avoiding the trap of hoping for future rate cuts.Wealth is now generated by actively increasing Net Operating Income (NOI) through strategic property improvements, leasing, and expense reductions.Protect your capital by strictly buying assets at a basis that falls well below their current replacement cost.Avoid relying on financial engineering and instead invest in asset classes with strong, inherent consumer demand acting as a natural backstop.CONNECT & TAKE ACTIONImagos Income Fund: Text "INCOME" or "DEALS" to 844-447-1555 to learn more about Matty A's private debt fund targeting 10% fixed returns paid out monthly.

Dallo Stretto di Hormuz, dove la guerra tra Stati Uniti e Iran continua ad alimentare il rischio di una crisi globale, al Libano, dove si tenta di riaprire il dialogo mentre sul terreno proseguono bombardamenti e demolizioni.Poi Gaza, la Cisgiordania, Sudan, Ucraina, Venezuela, Hong Kong, Bangladesh, Messico, El Salvador, Francia e molto altro. Il mondo cambia in fretta. Noi proviamo a raccontarlo, con il contesto che spesso manca. Benvenuti a Radio Bullets, le notizie che frantumano il silenzio. A cura di Barbara Schiavulli

«Soldi insufficienti». Il giudizio di Fim, Fiom e Uilm espresso al tavolo sull'auto convocato al ministero delle Imprese e del made in Italy è unanime. Va bene invece il pressing su Bruxelles per rivedere le regole: da quelle sulla transizione verso l'elettrico mantenendo le ibride vetture anche dopo il 2035 all'approvazione rapida della clausola "made in Europe" con l'Industrial acceleration act. Elementi che il ministro Adolfo Urso, da sempre contro il green deal, ritiene necessari e da realizzarsi nel 2026. Senza risorse, però, ribattono i sindacati, il confronto resta un «tavolo senza gambe». Anche perché, tra concorrenza cinese in crescita e pandemia, il mercato europeo ha perso 4,5 milioni di vetture dopo il 2019, secondo Emanuele Cappellano, capo dell'Europa allargata di Stellantis. Sull'argomento si è espressa anche l'ANFIA (Associazione Nazionale Filiera Industria Automobilistica), nella persona del presidente Roberto Vassori: "Abbiamo apprezzato il Dpcm (automotive), abbiamo chiesto a gran voce che i decreti attuativi siano pronti domani, perché altrimenti ancora una volta lasciamo passare del tempo in maniera inutile". Vavassori ha aggiunto: "L'Europa in questo momento è lentissima, fa ancora estrema fatica a lavorare. Noi come industria europea stiamo morendo. La vicenda Volkswagen è solo la punta dell'iceberg". Ne abbiamo parlatop con Marco Stella, vice presidente di ANFIA (Associazione Nazionale Filiera Industria Automobilistica) e Presidente del Gruppo Componenti di ANFIA.Lo Stato di New York blocca la costruzione di nuovi data center per l AINegli Stati Uniti, New York sarà il primo Stato a imporre una moratoria sui nuovi data center di tipo hyperscale , strutture di grandi dimensioni usate dalle big tech e ora dalle società di AI, nel momento in cui le amministrazioni locali di tutto il Paese cercano di capire come regolamentare la proliferazione di queste strutture ad alto consumo energetico. La governatrice democratica dello Stato di New York, Kathy Hochul, ha firmato martedì un ordine esecutivo che vieta per un periodo fino a un anno la costruzione di questi nuovi data center che hanno un fabbisogno energetico pari o superiore a 50 megawatt, impianti che richiedono ingenti quantità di energia, acqua e suolo per le proprie infrastrutture. L Empire State diventa così il primo Stato americano a imporre un simile divieto. L iniziativa di Hochul giunge in un momento in cui i singoli stati e il governo federale cercano di mantenere la competitività nel campo dell intelligenza artificiale e di creare posti di lavoro per le comunità, garantendo al contempo che i data center non esauriscano le risorse naturali o le capacità della rete elettrica, né gravino eccessivamente sulle tasche dei consumatori. Quello che è stato deciso nello Stato di New York si inserisce in una battaglia più ampia contro la proliferazione di data center negli Stati Uniti. Battaglia che ha il volto di nomi noti. Lo scorso marzo il senatore indipendente del Vermont Bernie Sanders e la deputata democratica di New York, Alexandria Ocasio-Cortez, quindi due figure di spicco dell opposizione americana di sinistra, hanno presentato, rispettivamente al Senato e alla Camera usa, l Artificial Intelligence (AI) Data Center Moratorium Act, un disegno di legge che mira a sospendere a livello nazionale la costruzione di nuovi data center fino a quando non saranno implementate adeguate misure di sicurezza. Ne parliamo con Luca Beltramino, Presidente di IDA - Italian Datacenter Association.

Philip Henry started with no capital, a student loan balance, and a newborn at home. His first investment was a rundown two-unit in Pawtucket, Rhode Island. Today he owns nearly 100 residential and commercial doors generating over $2 million a year through Connect Investments. In this episode, Philip walks through every step of how he built that portfolio, the creative financing strategies he used to get into deals with little or no money down, and the commercial real estate fundamentals that turned a series of overlooked properties into a $20 million portfolio. About Philip Henry Philip Henry is a former chemical engineer from Canada who quit his six-figure W2 job in 2017 after his real estate cash flow exceeded his salary. He is the founder of Connect Investments, author of Real Estate: The Blueprint to Firing Your Boss, and creator of propanalyzerpro.ai, a deal analysis tool for real estate investors. He manages his portfolio in-house with a small team and hosts the American Legacy podcast. What We Cover in This Episode Why house hacking a two-unit is the best first move for any new real estate investor How Philip used FHA 3.5% down to buy a four-unit building with almost no money out of pocket What seller financing looks like in practice and how Philip acquired 11 units by walking away from closing with a check Why distressed and underpriced properties create more opportunity for creative financing The reality of hands-on investing: evictions, renovations after work, and tenants who test your commitment How Philip bought a 32-unit building in Bangor, Maine for $1.2 million with no money down using seller carry and a private lender at 12% interest Why that same 32-unit building is now worth $5 million How to identify hidden expense problems in commercial listings that other buyers overlook How Philip cut $115,000 in annual expenses from a $1.8 million commercial listing and bought it for $1.3 million The NOI formula and why every dollar of income increase or expense reduction multiplies the value of a commercial asset How Philip manages nearly 100 doors with two full-time employees and Buildium software Why Philip still controls leasing in-house and what that means for occupancy The FHA loan program: who qualifies, how it works, and why the younger generation should use it before buying a single family home How to raise private capital when you have no track record and no connections Real Estate: The Blueprint to Firing Your Boss and propanalyzerpro.ai: what they are and who they're for Key Insight Philip found a 35,000 square foot brick commercial building downtown listed at nearly $1.8 million that had been sitting on the market. Nobody wanted it. After going through the expense sheet line by line, he found two problems nobody else had bothered to look for: a $45,000 flood insurance policy he renegotiated down to $10,000, and an $80,000 full-time maintenance position that was redundant given his existing team. He eliminated $115,000 in annual expenses before he owned the building, bought it for $1.3 million with seller financing, and it is now worth approximately $3 million. Why This Episode Matters Every strategy Philip used — house hacking, FHA financing, seller carry, private capital at a fixed return, expense reduction in commercial assets — is available to any investor willing to learn the mechanics. None of it required inherited wealth or industry connections. This episode is a step-by-step account of how a chemical engineer with student loan debt and no real estate background built a $20 million portfolio by solving problems other investors walked away from. Find Out More Website: propanalyzerpro.ai Book: Real Estate: The Blueprint to Firing Your Boss — available on Amazon Podcast: American Legacy — available on Spotify and Apple Podcasts Instagram: @philipmhenry Sponsors Today's episode is brought to you by Green Property Management, managing everything from single family homes to apartment complexes in the West Michigan area. https://www.livegreenlocal.com And RCB & Associates, helping Michigan-based real estate investors and small business owners navigate the complex world of health insurance and Medicare benefits. https://www.rcbassociatesllc.com

Most investors think market crashes are what destroy wealth. They're wrong. The fastest way to lose money in real estate is much simpler: • Underestimating your expenses. • Overestimating your rental income. • Buying without a clear exit strategy. In today's market, disciplined underwriting matters more than ever. Rising insurance costs, increasing property taxes, higher interest rates, and slowing rent growth have changed the rules of investing. If you're still using yesterday's assumptions, you could be setting yourself up for costly mistakes. In this episode, Gino Barbaro explains the three numbers every real estate investor should analyze before purchasing any investment property: ✅ Know your true operating expenses. ✅ Be realistic about income and occupancy. ✅ Always have a defined exit strategy. Whether you're investing in multifamily apartments, commercial real estate, or your first rental property, these principles can help you avoid expensive mistakes and build long-term wealth. If you're serious about becoming a better investor, this is an episode you won't want to miss.

In this episode, I sit down with Todd Nepola, President and Founder of Current Capital Group. As a fourth-generation real estate entrepreneur, Todd shares how his family's legacy shaped his career, the strategies he's used to build a successful commercial real estate portfolio across Florida, and what it takes to lead and scale a business in today's market. If you're interested in real estate, investing, or entrepreneurship, you won't want to miss this conversation.----⏱️ TIMESTAMPS / CHAPTERS

Iniziamo la domenica sportiva con il tennis e con Wimbledon: Vincenzo Martucci ci racconta delle vittorie di Cobolli e Paolini, delle sconfitte di Berrettini e Sonego, ma soprattutto di uno Jannik Sinner tra poco in campo.Andiamo poi da Giorgio Rondelli per fare il punto sulle settimane dell’atletica italiana: bene Jacobs e Iapichino. Apriamo poi l’ampio capitolo mondiale: la Francia supera non senza difficoltà il Paraguay e raggiunge il Marocco ai quarti di finale. Stasera Brasile-Norvegia, nella notte Messico-Inghilterra. Noi ne parliamo con Paolo Tomaselli, inviato del Corriere negli Usa, e con Dario Marcolin di Dazn.Voliamo poi in Spagna: Pier Augusto Stagi ci spiega cosa è successo nella seconda tappa del Tour de France a Barcellona.In coda la Formula 1 con la gara di Silverstone: con Umberto Zapelloni commentiamo la vittoria di Leclerc. Hamilton superato nel finale da Russell.

Greta Privitera racconta la cerimonia funebre per l'ayatollah che è stato per 37 anni la Guida suprema dell'Iran, ucciso il 28 febbraio in un raid aereo. Viviana Mazza parla delle fatiche alle quali si è sottoposto il popolo di Donald Trump per partecipare alle celebrazioni per i 250 anni dell'indipendenza Usa. Stefano Montefiori spiega perché al Mondiale ci sono così tanti giocatori nativi del Paese (e che giocano anche in molte altre Nazionali)L'addio a Khamenei tra dolore e propaganda: «Morte a Usa e Israele»Trump, il discorso dura meno di 40 minuti: «Noi più ricchi e forti che mai». E attacca: «Il comunismo è un cancro». Caldo e allerta meteo, l'odissea dei fanLa potenza di Haaland e la visione di Kane, ma è Mbappé l'attaccante perfetto: ecco perché

Ryan Botwinick is the founder and CEO of Fyxt, an AI operating system for commercial real estate that unifies workflows, data, and automation across enterprise portfolios. Ryan came to the problem from both sides, as a real estate broker and through building his own property management company, before founding Fyxt in 2017 to bridge the operational disconnect between owners, managers, tenants, and service providers. Fyxt has particular depth in net-lease and mixed commercial properties, with clients including Delta, Realty Income, STAG Industrial, Kite Realty, Global Net Lease, and Friedman Real Estate. Ryan is based in Los Angeles. Episode recorded live at ICSC+Proptech in Las Vegas.(01:20) How Ops Get Complex(02:56) Today's NOI Pressure(05:06) Where Ops Break Down(07:52) What Fyxt Actually Fixes(09:28) Operating System vs Point Tools(14:20) AI Impact on CRE Ops(15:28) Role of the PM of the future(17:20) AI & Automation Misconceptions(19:07) Collaboration Superpower: the Government

Justin Spillers talks about how to leverage NOI, the ultimate driver of property value by focusing equally on raising rents and slashing costs. Justin breaks down the precise tactics you can use, from heavy value-add renovations and innovative revenue streams like pet rents and Wi-Fi surcharges, to negotiating bulk vendor deals and minimizing repair expenses. He shares the exact math behind ROI-driven upgrades, showing how a $15,000 renovation can generate a $36,000 annual increase in revenue, boosting your property's valuation exponentially at refinance. Justin Spillers Partner & Manager of Real Estate Alpha Based in: Minster, Ohio Where to find them: https://www.linkedin.com/in/justinspillers/ realestatealpha.io/ Book your free demo today at bill.com/bestever and get a $100 Amazon gift card. Visit https://malabarhillcapital.com/ for more info. Podcast production done by⁠ ⁠Outlier Audio Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Michael Blank sits down with Nicolas Lares, founder and CEO of Insur3Tech, to tackle one of the biggest challenges facing real estate investors today: skyrocketing insurance costs. Nicolas shares how his experience building innovative insurance solutions for Amazon's logistics network led him to create a group captive insurance model that gives real estate investors—from single-family landlords to large multifamily operators—more control over one of their fastest-growing expenses. They discuss why insurance premiums continue to rise, how captive insurance works, and why this alternative model can reduce costs, improve coverage, and even generate profit distributions for policyholders. If you're looking for practical ways to protect your portfolio and improve cash flow, this episode offers a fresh perspective on an often-overlooked wealth-building strategy.Key TakeawaysTraditional Insurance Is Becoming a Major Threat to Cash FlowRising premiums, reduced coverage, and increasing claims costs are making insurance one of the biggest challenges for real estate investors today.Captive Insurance Gives Investors More ControlBy joining a group captive, investors become part owners of the insurance company, allowing them to potentially lower costs while sharing in the company's profits.Smaller Investors Can Now Access a Strategy Once Reserved for InstitutionsGroup captives make it possible for investors with just a few rental properties to benefit from a model that was traditionally only available to large portfolio owners.Lower Claims Lead to Lower Long-Term CostsCaptive insurance aligns incentives by rewarding responsible owners who actively manage risk instead of encouraging unnecessary claims.Strong Underwriting Protects the Entire GroupCareful member selection, property inspections, and ongoing risk management help create a healthier insurance pool and more predictable results.Creative Solutions Can Strengthen Your Investing BusinessExploring alternatives like captive insurance can help investors protect NOI, improve long-term profitability, and build more resilient real estate portfolios.Connect with our Deal Maker PartnersCheck out all Partners hereAttorney - Swafford Law LLC Mentor - Deal Maker MentoringResourcesConnect with Michael BlankTheFreedomPodcast.com Join the Deal Maker MastermindExplore Michael's Mentoring ProgramReview the Podcast on Apple PodcastsGet the Syndicated Deal AnalyzerGet the Book, Financial Freedom with Real Estate Investing by Michael Blank For full episode show notes visit: https://themichaelblank.com/podcasts/session530/

Jared Sanders https://www.linkedin.com/in/jaredtsanders/ joins Mike Brewer https://www.linkedin.com/in/mikebrewer/ to explore managed Wi-Fi being leveraged as a powerful intelligence platform to enhance resident retention, operational efficiency, and asset value in multifamily properties. It's an interesting evolution of managed WiFi: moving beyond simply providing internet access to becoming a source of operational intelligence.Companies like CBX Connect are helping bring this concept to multifamily by turning existing WiFi infrastructure into actionable insights that can help operators improve resident satisfaction, make smarter capital decisions, and uncover opportunities to drive NOI.In this episode:- Managed Wi-Fi as an under-leveraged asset- Behavioral data and resident insights- Operational efficiency through real-time analytics- Data-driven property development and leasing- Privacy and anonymization in behavioral data- Market-specific Wi-Fi usage patterns- Future vision of a behavioral intelligence platformChapters00:00 Introduction and Context Setting03:03 The Under-Leveraged Asset of Managed Wi-Fi06:16 Operational Intelligence in Property Management08:56 Data Insights from Q1 Analysis12:02 Impact on Development and Leasing Strategies15:08 The Role of Privacy in Data Management17:52 Vision for the Future of CBX20:59 The Importance of Personalization in Marketing24:06 Conclusion and Call to ActionLearn more about CBX Connect: https://www.cbxconnect.com/

In this episode of the Global Investors Podcast, Charles Carillo interviews Dan Rivers, founder of Synergy Stays, a short-term rental revenue management company helping investors and property managers maximize profitability. Dan shares how short-term rental investing has changed, why average Airbnb listings are struggling, and what today's successful STR operators are doing differently. He explains why short-term rentals should be treated as a real hospitality business, not just a real estate investment, and how better pricing, listing optimization, guest experience, amenities, and marketing can help owners increase bookings and revenue. Charles and Dan discuss Airbnb and Vrbo search rankings, revenue management, professional photography, listing titles, amenity optimization, guest avatars, cancellation policies, minimum-night stays, AI tools, five-star reviews, and how multifamily owners may be able to use short-term rentals to increase NOI. Learn More About Dan Here: SynergyStays - www.synergystayslocal.com Connect with the Global Investors Show, Charles Carillo and Harborside Partners: ◾ Setup a FREE 30 Minute Strategy Call with Charles: http://ScheduleCharles.com ◾ Learn How To Invest In Real Estate: https://www.SyndicationSuperstars.com/  ◾ FREE Passive Investing Guide: http://www.HSPguide.com ◾ Join Our Weekly Email Newsletter: http://www.HSPsignup.com ◾ Passively Invest in Real Estate: http://www.InvestHSP.com ◾ Global Investors Web Page: http://GlobalInvestorsPodcast.com/

Iniziamo il pomeriggio dai motori: prima Giorgio Terruzzi ci racconta cosa è successo nella gara di Formula 1 in Austria, poi insieme a Carlo Pernat analizziamo la corsa di MotoGP ad Assen vinta da Ogura.A seguire ampia parentesi sui Mondiali americani: vincono nella notte Inghilterra e Argentina, superano il turno, tra le altre, anche Croazia e Portogallo. Stasera al via i sedicesimi con Sudafrica-Canada. Noi ne parliamo con Fabio Bazzani di Dazn. Parliamo ancora di Mondiali con Gianni De Biasi per capire quali siano le sue favorite per la vittoria finale.Poi, insieme a Niccolò Ceccarini, entriamo nel cuore di un calciomercato che questa settimana ci ha regalato già diversi affari: Palestra al Chelsea, Nico Paz al Como, Goncalo Ramos al Milan.A seguire un’intervista a Luca Dotto per celebrare la sua carriera nel momento dell’addio al nuoto.In coda andiamo a Londra da Lorenzo Ercoli per farci spiegare che clima si respira a poche ore dall’inizio di Wimbledon. Sinner in campo domani alle 14,30.

A $30,000 insurance issue almost turned into a $500,000 hit to a multifamily deal. That experience pushed Guffy Wright to rethink how insurance should work for real estate investors. Instead of treating insurance like a boring expense, he helps operators use it to protect NOI, improve asset value, and avoid costly lender mistakes. In this conversation, Guffy shares how his lender waiver process helps owners negotiate unnecessary insurance requirements out of their loan terms. He also explains why many multifamily operators are overpaying for coverage simply because they use generalist brokers or renew policies at different times throughout the year. You will also hear why property insurance rates are finally starting to soften in 2026 and how larger operators are using landlord liability programs to lower costs and create additional revenue. Key Topics and Takeaways How insurance savings directly affect property value Why lender insurance requirements often create unnecessary costs The lender waiver process explained Why all insurance policies should renew on the same date The risk of working with generalist insurance brokers Why property insurance rates are dropping in 2026 How landlord liability programs can reduce claims costs Guest Information Guffy Wright specializes in insurance strategy for multifamily real estate operators with large portfolios and growth plans. Connect with Guffy Wright on LinkedIn Call to Action Reach out to Guffy Wright on LinkedIn and send him your renewal date so he can contact you at the right time before your next insurance renewal.

In this episode, Michael Blank sits down with Dwight Dunton, founder of Bonaventure and a multifamily veteran with more than 25 years of experience managing nearly $3 billion in assets. From buying his first 378-unit apartment complex at age 25 to navigating the Great Financial Crisis, COVID, and today's interest rate environment, Dwight shares the strategies that have helped him not only survive market downturns but thrive through them. The conversation explores why supply—not interest rates—is the biggest factor driving multifamily performance, how to structure debt and equity to withstand market volatility, and why “boring” markets often deliver the best long-term results. Dwight also breaks down creative tax strategies, including the lesser-known 721 exchange, and explains why preserving capital is the foundation of achieving financial freedom.Key TakeawaysFocus on Protecting Downside Risk First Long-term success in real estate isn't about maximizing returns—it's about avoiding catastrophic losses and staying in the game through every market cycle.Supply Matters More Than Interest Rates While rising rates grab headlines, oversupply is often the real driver of declining rents and compressed NOI in multifamily markets.Match Your Debt Strategy to Your Business Plan Aligning asset type, financing structure, investor expectations, and hold periods reduces risk and creates more resilient investments."Boring" Markets Often Produce Better Returns Markets with limited new supply and steady demand can outperform high-growth markets that attract excessive development.Value-Add Creates Growth You Can Control Investing in properties where you can improve operations and increase cash flow provides more stability than relying solely on market appreciation.Tax Strategy Can Significantly Increase Wealth Creation Tools like 1031 exchanges, Delaware Statutory Trusts (DSTs), and 721 exchanges can help investors defer taxes, diversify holdings, and transition from active ownership to passive investing.Connect with MichaelFacebookInstagramYouTubeTikTokResourcesTheFreedomPodcast.com Access the #1 FREE Apartment Investing Course (Apartments 101)Schedule a Free Strategy Session with Michael's Team of AdvisorsExplore Michael's Mentoring ProgramJoin the Nighthawk Equity Investor ClubReview the Podcast on Apple PodcastsSyndicated Deal AnalyzerGet the Book, Financial Freedom with Real Estate Investing by Michael BlankFor full episode show notes visit: https://themichaelblank.com/podcasts/session529/

Wednesday, June 10, 2026 - Week 24   #NightOfImpact was 15 Days ago! Photos: https://jeaniehorton.pixieset.com/curesyngap1nightofimpact2026/ Impact: $800k+, of which $300 was our match.  Industry: Multiple Academics & Clinicians: Stanford, Berkeley & UCSF.  Cross-pollination is always good. Speakers: Ash, John, Kathryn, Helen Willsey & Me.  Only got a video of John, which was a mistake. If you took one, please share.  Here is John: https://www.linkedin.com/posts/graglia_still-reflecting-on-our-inaugural-cure-syngap1-ugcPost-7467439971294048256-cUf9/    Dr. Willsey Rocks. Willsey Press Release https://www.eurekalert.org/news-releases/1130924 (both were at NoI). A few other points on HRW, as we call her.  Simons: https://curesyngap1.org/blog/future-research-for-syngap1-how-helen-willsey-broke-new-ground-frogs-in-hand/ Willsey in Neuron 2021: https://www.cell.com/neuron/pdf/S0896-6273(21)00002-7.pdf (Frogs) Birtele in Nature Neuroscience 2023: https://www.nature.com/articles/s41593-023-01477-3 (Confirms) McCluskey in Nature Communications 2025: https://www.nature.com/articles/s41467-025-57342-3 (GI) Kostyanovskaya in BioRxiv 2025: https://pubmed.ncbi.nlm.nih.gov/39677731 (cilium)   5TH SCRAMBLE FOR SYNGAP, SC – 114 days Classic case of a small event becoming an institution! cureSYNGAP1.org/Scramble26   CURE SYNGAP1 CONFERENCE - 175 days cureSYNGAP1.org/Pre    USA: use your ICD-10, F78.A1: https://onlinelibrary.wiley.com/doi/10.1002/epi.70142   PUBMED Pubmed 2026 is at 35. +11 vs the week. (61 last year was +9) https://pubmed.ncbi.nlm.nih.gov/?term=syngap1&filter=years.2026-2026&sort=date   SOCIAL MATTERS 5,045 LinkedIn.  https://www.linkedin.com/company/curesyngap1 1.58k YouTube.  https://www.youtube.com/@CureSYNGAP1 11.1k Twitter https://twitter.com/cureSYNGAP1 45k Insta https://www.instagram.com/curesyngap1   $CAMP closed at $4.34 today. https://www.google.com/finance/beta/quote/CAMP:NASDAQ   Like and subscribe to this podcast wherever you listen. https://curesyngap1.org/podcasts/syngap10 Episode 209 of #Syngap10 #SYNGAP1 #CureSYNGAP1 #Podcast #PatientAdvocacy

Gal Shmukler moved from Tel Aviv to Austin, Texas with his back against the wall, working as a personal trainer. Fast forward five years, and he has evolved from grinding out cold calls to owning a staggering 1,000 rental units! In this episode, Brent Daniels and Gal break down his incredible journey from landing his first $20,000 assignment fee to acquiring massive 90+ unit apartment complexes. Discover how Gal utilized the BRRR method to build his initial portfolio, the secret to raising over $20 million from an overseas fund, and why mastering single-family wholesaling is the ultimate foundation for dominating commercial real estate. If you want to know how to scale from your first deal to a multi-million dollar empire, this episode is a must-listen. Be a part of the TTP training program now.---------Show notes:(0:00) Beginning of today's episode(0:46) Introducing Gal Shmukler, from personal trainer to owning 1,000 rental units in five years(2:31) Moving from Israel to Texas and doing his first deal in Jacksonville, Florida(5:13) Transitioning from 70 wholesale deals to building a portfolio using the BRRR strategy(6:55) Breaking down a 64-unit multifamily deal bought for $2.7M and sold for $4.75M(10:10) How Gal used his wholesaling cash flow to fund and hold his early rental properties(13:51) How the foundational skills of cold calling transferred to taking down massive multifamily deals(15:24) Leveraging his success to teach real estate in Israel and raising $20 million from a fund(22:06) Breaking down a probate relationship that netted an easy $200,000 profit(25:26) Acquiring a 96-unit foreclosure deal at auction for $1.6M with a $10M+ ARV(27:11) Improving the NOI on a 93-unit property to refinance it at an $8M valuation(32:12) The secret to scaling, by partnering with people who have completely different skill sets(33:15) Why starting with single-family wholesaling is the best foundation for commercial real estate----------Resources:The ONE Thing by Gary KellerBiggerPocketsPropStreamBatch LeadsGrant CardoneInstagram: @galshmuklerInstagram: @realbrentdanielsTo speak with Brent or one of our other expert coaches call (281) 835-4201 or schedule your free discovery call here to learn about our mentorship programs and become part of the TribeGo to Wholesalingincgroup.com to become part of one of the fastest growing Facebook communities in the Wholesaling space. Get all of your burning Wholesaling questions answered, gain access to JV partnerships, and connect with other "success minded" Rhinos in the community.It's 100% free to join. The opportunities in this community  are endless, what are you waiting for?

Amanda Cruise talks to Brent Neely as he shares the details behind his strategic acquisitions of office properties leased to state agencies and the federal government, including how he secured seller financing with zero personal guarantees, low interest rates, and long-term fixed terms during a volatile market. You'll discover how Brent identified these unique opportunities, managed risks during the COVID pandemic, and significantly increased NOI through lease renewals and strategic repositioning all while maintaining near-absent vacancy risk in small markets. Brent Neely Current role: Founder and Principle of Neely Property Investments Based in: Enterprise, Oregon Where to find them: https://www.linkedin.com/in/brent-neely/ https://dealdebrief.com Book your free demo today at bill.com/bestever and get a $100 Amazon gift card. Visit https://malabarhillcapital.com/ for more info. Podcast production done by⁠ ⁠Outlier Audio⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

No matter how much you underwrite, budget, plan, and strategize, nothing ever goes exactly to plan. On our biggest mobile home park investment yet (700+ lots), we thought we had accounted for every obstacle that could have been thrown our way—boy, were we wrong. But with the right team, tactics, and pivots, we turned what many would have given up on into a property with close to $3M in annual NOI—and even more room to grow. Welcome back to another case study episode, where I'm sharing real deals we've taken down at Sunrise Capital Investors, giving you an under-the-hood look at what went wrong, what went right, the real returns, and the money we spent.  This time, we're in Fort Wayne, Indiana, taking a look at Ridgebrook Hills mobile home park, a community of over 700 lots, hundreds of residents, and huge infrastructure. What was supposed to be a homerun from the start turned into a steady stream of challenges for multiple years, but ended up being a rock-solid property we're proud to own with huge upside.  I'm sharing all the challenges, budgets, and real return numbers in this episode so you can dodge some of the headwinds we hit along the journey.  Insights from today's episode: How we landed a massive mobile home park by being disciplined when others were on buying sprees The real NOI numbers from this hugely improved mobile home park investment  The upside and value-add potential you can unlock with mismanaged mobile home parks  The staffing disaster that almost brought this deal to a halt (on day three!) An expense many investors overlook (we did!) that can cost you six-figures per year  The one thing that saved this deal (every investor or investment team needs this) — Full Ridgebrook Hills MHP Case Study  Real Deals: A $10M Win by Taking on This “Complex” Parking Garage Deal | Ep. 985 Recommended Resources: Accredited Investors, you're invited to Join the Cash Flow Investor Club to learn how you can partner with Kevin Bupp on current and upcoming opportunities to create passive cash flow and build wealth. Join the Club! If you're a high-net-worth investor with capital to deploy in the next 12 months and you want to build passive income and wealth with a trusted partner, go to InvestWithKB.com for opportunities to invest in real estate projects alongside Kevin and his team.  Looking for the ultimate guide to passive investing? Grab a copy of my latest book, The Cash Flow Investor at KevinBupp.com.  Tap into a wealth of free information on Commercial Real Estate Investing by listening to past podcast episodes at KevinBupp.com/Podcast.

In this episode of Storage Wins, Alex Pardo welcomes back Dan Wentzel with a major announcement: after months of grinding through deals, cold calls, and follow-ups, Dan is officially under contract on a $2.625 million self-storage facility that has 234 units and 28,000 square feet in a growing market with strong demographics.   What makes this milestone so powerful isn't just the deal itself — it's the journey that led to it. Dan cold called this owner four years ago, followed up for over a year, sent somewhere between six and twelve offers, and refused to quit even when the seller went to a broker and the deal almost died twice. This is a masterclass in what persistence actually looks like in the real world of self-storage investing.   The conversation dives deep into how a single phone call to a local bank, uncovering better lending terms than anything previously available, completely changed what Dan could offer and finally got the deal done. It's a reminder that creative problem-solving and consistent action can unlock opportunities that feel out of reach.   Alex and Dan also work through the deal's financials in real time, breaking down back-of-napkin underwriting: starting with $275,000 in current revenue, applying a 35% expense ratio to arrive at a $178,750 NOI, and exploring what a conservative 20% rent increase could do (pushing projected NOI to over $217,000). With rates sitting 30–40% below market and only two competitors in the area (one of which appears to be at capacity), the upside is real. The episode closes with a cliffhanger. The numbers are promising, but the next episode will tackle how to structure the capital stack: debt vs. equity, investor returns, and whether this deal can fully support itself.   This is one of the most honest and instructive episodes in the series, proof that the deal of your life can be the one you almost walked away from. ⸻ You'll Learn How To: Push through analysis paralysis and doubt by staying in motion even when results aren't showing yet  Follow up with sellers over months and years without burning the relationship  Use simple back-of-napkin math to quickly evaluate any self-storage deal  Apply an expense ratio to calculate NOI and interpret cap rates in context • Identify value-add opportunities from below-market rents and unsophisticated operations  Use bank financing creatively to increase your offer and structure a better deal  Recognize what makes a market worth pursuing: population growth, median income, and limited competition  Build a simple, sustainable follow-up system that doesn't require an expensive CRM ⸻ What You'll Learn in This Episode: [0:00] Dan announces he's under contract on a $2.625 million storage facility [1:00] Alex reflects on Dan's journey — from stuck and overwhelmed to under contract [3:16] What the mindset shift actually looked like: keeping your head down and taking the next step [4:08] Was quitting ever a real thought? Dan's honest answer [5:38] Why Alex's mentor told him to "love the journey" — and what that actually means [6:35] The confidence that comes from persisting when others would have quit [7:40] Deal overview: how did Dan even find this opportunity? [8:43] Cold called the owner four years ago — couldn't get through [9:12] A VA finally made contact: seller wanted $3 million — the follow-up began [10:03] How finding better bank financing changed everything and unlocked the deal [10:41] The numbers: 28,000 sq ft, 234 units, plus 24 containers with upside potential [11:32] How many offers did Dan send this seller? "Somewhere between six and twelve" [12:07] Why seller financing was difficult: the seller wanted 40% down [13:03] What made this deal worth the persistence: unsophisticated owner, strong market [13:28] No Google Maps presence, no online rentals, no rate management — maximum upside [14:22] Dan's follow-up system: a Google spreadsheet and phone reminders [15:14] Why the best CRM is the one you actually use [15:55] Market demographics: 3% annual population growth, $90K median household income [16:22] Seller's motivation: retirement [17:06] Purchase price per square foot: $94 — high, but not the full picture [17:31] Current annual revenue: $275,000 at 95% occupancy [18:01] Walking through back-of-napkin math with Dan live on the show [19:47] NOI calculation: $275K × 65% = $178,750 — what that means as a 7 cap [21:07] Why cap rates alone don't tell the full story [22:22] How much can revenue grow? Rates are 30–40% below market [23:48] Analyzing worst case, likely, and best case revenue scenarios [25:11] Only two competitors — one appears to be at full capacity [26:40] How to review the P&L month by month to project ramp-up revenue [27:17] Conservative scenario: 20% rate increase = $60K in additional top-line revenue [27:41] New projected NOI: $217,750 — now buying at an 8 cap [28:29] What comes next: layering debt and equity onto the deal [30:29] The cliffhanger: tune in to the next episode for full capital stack breakdown ⸻ Who This Episode Is For: Investors who have been grinding without results and are questioning whether to keep going  Anyone trying to source their first off-market self-storage deal through cold calling  Listeners who want to understand how to underwrite a deal from scratch  Entrepreneurs learning how to structure persistent, respectful follow-up with sellers  Investors exploring how bank financing can improve deal terms  Anyone building a value-add self-storage investment thesis  People who need a reminder that the breakthrough is usually just on the other side of the next rep ⸻ Why You Should Listen: Most people give up long before the deal gets done.   Dan Wentzel cold called this seller four years ago, got nowhere, followed up for over a year, sent over half a dozen offers, watched it almost go to other buyers twice — and then found one bank with better terms that changed everything.   This episode is a real-time case study in what persistence, creative financing, and consistent action actually look like in the self-storage business. If you've been putting in the work and not yet seeing the results, this conversation will remind you why you can't afford to stop now. ⸻ Follow Alex Pardo here: Website: https://alexpardo.com/ Facebook: https://www.facebook.com/alexpardo15 Instagram: https://www.instagram.com/alexpardo25 YouTube: https://www.youtube.com/@AlexPardo Storage Wins Website: https://storagewins.com/ ⸻ Have conversations with at least three storage owners, brokers, private lenders, or equity partners inside the Storage Wins Facebook Group. Join for free here: https://www.facebook.com/groups/322064908446514/