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Have you ever wondered what it looks like when a global professional services firm commits over one billion dollars to AI and expects it to reshape the way its people work across every corner of the business? That question sat with me as I spoke with Russ Ahlers, Chief Information Officer at BDO USA, and someone who has spent three decades building technology foundations that hold up some of the most complex operations in the industry. This conversation goes straight into the reality of enterprise AI programs, the human decisions behind them, and the scale required to turn strategy into day to day transformation. Russ shares how BDO is approaching AI as a global effort rather than a series of disconnected projects. He explains how the firm's five year investment is designed to upgrade core systems, bring automation into areas that slow teams down, and build intelligent capabilities that support professionals across audit, tax, and advisory. I was interested in how he balances ambition with governance, and he offers a grounded view on why AI only delivers real value when firms focus on data quality, security, and practical use cases that free people to do higher value work. What stood out is Russ's long view. His time leading BDO International's IT strategy shaped the way he thinks about scale, convergence, and consistency. Across this episode he reflects on the lessons learned from supporting member firms worldwide, the importance of shared standards, and the cultural shift needed for AI to land with impact across a large workforce. His perspective is shaped by years of integrating new firms into the BDO network, where technology adoption and organisational change must move together. This episode is a chance to understand how a major global organisation is building its future on intelligent systems, why long term investments matter, and how leaders think about readiness, risk, and opportunity when the stakes are high. It also speaks to something more personal. Russ talks about the mindset behind modern IT leadership, the importance of curiosity, and the practical realities of running an innovation program that touches every part of the enterprise. Where do you stand on the idea of a billion dollar AI commitment, and what questions would you want answered before making a move like that? I would love to hear what you think. Tech Talks Daily is Sponsored by NordLayer: Get the exclusive Black Friday offer: 28% off NordLayer yearly plans with the coupon code: techdaily-28. Valid until December 10th, 2025. Try it risk-free with a 14-day money-back guarantee.
In this episode, Doug King, Senior Vice President and Chief Information Officer at Northwestern Medicine, shares how his team leverages technology and AI to enhance patient care, improve efficiency, and create sustainable growth. He discusses the importance of thoughtful investment, collaboration, and leadership in shaping the future of digital health.
Mid-market leaders are facing a once-in-a-generation opportunity with AI, and this episode shows how to capitalize on it. John Powers, former CIO and Chief Transformation Officer at Deloitte and now Executive in Residence at Mod Op, shares practical ways to turn AI, data strategy and governance into real competitive advantage. He explains why smaller, more nimble companies can finally “punch above their weight,” how to spot the fastest wins and where custom, company-specific AI beats off-the-shelf tools. You'll hear how John partnered with Mod Op to stand up data leadership, why engineering the way you communicate makes AI dramatically more effective and how to rethink work so teams spend less time on administrative tasks and more time on growth. If you're done “checking the AI box” and ready to drive measurable outcomes, this conversation gives you a clear path forward. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op. About John Powers: John is an accomplished senior advisor with decades of success driving transformation for global multi-nationals, now bringing that experience and expertise to Mod Op Strategic Consulting clients. As Deloitte's Global Chief Transformation and Chief Information Officer he led enterprise-wide IT cloud migrations, modernized cybersecurity governance and implemented zero-trust principles to bolster resilience, while reducing cost, and improving service delivery. His experience in strategy, digital transformation, inorganic growth and organizational effectiveness is now dedicated to leveraging AI and Big Data to drive growth and profitability. John can be reached on LinkedIn or at John.Powers@ModOp.com. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.
In this episode, Doug King, Senior Vice President and Chief Information Officer at Northwestern Medicine, shares how his team leverages technology and AI to enhance patient care, improve efficiency, and create sustainable growth. He discusses the importance of thoughtful investment, collaboration, and leadership in shaping the future of digital health.
In this episode, R. Kenner French sits down with Brad Englert, author of Spheres of Influence, to talk about the one thing that never goes out of style in business — authentic relationships. Brad shares wisdom from his 22 years at Accenture, where he learned that success isn't just about strategy or systems — it's about people. His simple yet powerful advice? “Get out of your office and tell people you give a damn.”
Garrett Olin, MBA, Chief Information Officer at Shasta Community Health Center, discusses the center's expansion efforts, addressing cybersecurity concerns, and the ethical implementation of AI into workflow to enhance operational efficiency and patient care.
On the 59th episode of Enterprise AI Innovators, hosts Evan Reiser (CEO and co-founder, Abnormal AI) and Saam Motamedi (Greylock Partners) welcome Sanjay Macwan, Chief Information Officer at Sprinklr. Sanjay explains how Sprinklr is using AI to enhance customer experience at scale by reducing friction, making engagement intuitive, and ensuring every user feels heard. He also shares practical examples of how internal operations are being optimized through AI.Quick takes from Sanjay:On transforming billing with AI: "That workflow from sending a bill to collecting the cash can be incredibly complex. I did solve that in my prior work using AI."On Sprinklr's AI architecture: "Now we have a platform with three rich components: custom models, GenAI, and allowing our customers to integrate their own models."On AI making customer experience feel more human: "Even if they couldn't solve the things because there are some physical barriers, I got heard. They heard me. They genuinely reacted to me."Recent Book Recommendation: All in on AI by Thomas Davenport and Nitin Mittal--Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise AI Innovators is a show where top technology executives share how AI is transforming the enterprise. Each episode covers the real-world applications of AI, from improving products and optimizing operations to redefining the customer experience. Find more great insights from technology leaders and enterprise software experts at https://www.enterprisesoftware.blog/Enterprise AI Innovators is produced by Josh Meer.
Lieutenant General Bill Bender was the Chief Information Officer of the United States Air Force, where he oversaw a $17 billion information technology portfolio and a 54,000-person workforce. Lieutenant General Bender joins Adam to share his journey and his best lessons and advice. Lieutenant General Bender and Adam discuss a wide range of topics: leadership, how to overcome institutional hurdles and drive transformational change, adaptability and perseverance as drivers of career success, how to build trust, and more.
In this episode, R. Kenner French sits down with Brad Englert, author of Spheres of Influence, to talk about the one thing that never goes out of style in business — authentic relationships. Brad shares wisdom from his 22 years at Accenture, where he learned that success isn't just about strategy or systems — it's about people. His simple yet powerful advice? “Get out of your office and tell people you give a damn.”
Our guest this fortnight is Rob Ison, the chief information officer of Vocus. Rob takes us through the telco's IT strategy, as well as its agile ways of working program. He also discusses infrastructure modernisation and an ongoing simplification effort that aims to optimise how customers experience and interact with Vocus' services.
In this insightful fireside chat, Joe Adamo from SAIC and Dr. Kelly Fletcher, Chief Information Officer of the United States Department of State, discuss the Department's ongoing digital modernization efforts and the role of technology in global diplomacy. Dr. Fletcher highlights the State Department's unique mission, emphasizing the importance of maintaining robust communication networks in crisis situations and the game-changing potential of low earth orbit satellite communication (LEO satcom). She also delves into the implementation of AI to enhance productivity and reduce administrative toil, while addressing the challenges associated with legacy systems and cybersecurity. Dr. Fletcher encourages industry partners to engage proactively with the Department, stressing the need for collaborative solutions to advance technological capabilities. Audience members pose questions on AI agents, human-centered approaches to large-scale transformations, and AI security, which Dr. Fletcher addresses with clarity and expertise. Subscribe on your favorite podcast platform to never miss an episode! For more from ACT-IAC, follow us on LinkedIn or visit http://www.actiac.org.Learn more about membership at https://www.actiac.org/join.Donate to ACT-IAC at https://actiac.org/donate. Intro/Outro Music: See a Brighter Day/Gloria TellsCourtesy of Epidemic Sound(Episodes 1-159: Intro/Outro Music: Focal Point/Young CommunityCourtesy of Epidemic Sound)
The future of the car business isn't coming… it's already here. And it's driven by artificial intelligence! Join Sean V. Bradley, President of Dealer Synergy, as he explores how AI is transforming every corner of the automotive industry. In this powerful episode, Sean is joined by two industry leaders: Yuriy Demidko from Fox Motors and Tasso Roumeliotis, Founder and CEO of Numa. Together, they pull back the curtain on the real impact of AI inside today's dealerships, from sales and service to communication and customer experience! "If you don't embrace some level of AI in certain pieces of your process, you will just fall behind really, really quickly." - Yuriy Demidko You'll hear how Fox Motors is strategically implementing AI to streamline service operations, enhance communication, and create more meaningful connections with customers, while Numa's cutting-edge technology is helping service advisors do more with less, resolving communication gaps that once slowed dealerships down! "Imagine what it will save you in the long term. Having cleaned up data, not just hoping and praying that your marketing is working properly." - Yuriy Demidko This isn't just theory, it's what's actually happening inside some of the nation's most forward-thinking stores. Whether you're a dealer principal, manager, or salesperson ready to embrace the next era of retail automotive, this episode will open your eyes to how AI is not replacing people, it's empowering them!
In this episode, Vinay Kulkarni, Chief Information Officer at SCAN Group, discusses how AI, automation, and digital tools are transforming Medicare Advantage. He explains how these technologies improve care coordination, reduce administrative burden, and personalize care for seniors while maintaining high-quality, empathetic member experiences.
In this episode, Vinay Kulkarni, Chief Information Officer at SCAN Group, discusses how AI, automation, and digital tools are transforming Medicare Advantage. He explains how these technologies improve care coordination, reduce administrative burden, and personalize care for seniors while maintaining high-quality, empathetic member experiences.
In this episode of The Segment, host Raghu Nandakumara sits down with Carl Froggett, Chief Information Officer at Deep Instinct, the first company to apply end-to-end deep learning to cybersecurity.With nearly three decades of experience — including over 20 years at Citi leading global infrastructure defense and cybersecurity services — Carl brings a rare, full-circle perspective on how the cyber landscape, leadership, and culture have evolved from the early 2000s to today's AI-driven world.You'll learn:How Carl “accidentally” fell into cybersecurity — and what the early days of firewalls and compliance-driven security looked like What it was like to pioneer one of Citi's first dedicated cyber teams Lessons in leadership from iconic figures like Charles Blauner, Greg Lavender, and John Miller How Citi became an early adopter of technologies like Palo Alto Networks, Splunk, CrowdStrike, and Illumio Why building business alignment and trust matters more than ever for CISOs How to frame security risks in business terms — and where many leaders go wrong The massive shift from machine learning to deep learning in cybersecurity How generative AI and “dark AI” are redefining the threat landscape — and why the next era of defense demands a mindset change Packed with nostalgia, hard-won wisdom, and forward-looking insight, this episode bridges cybersecurity history, human leadership, and the AI-powered future ahead.Stay Connected with our host, Raghu on LinkedInFor more information about Illumio, check out our website at illumio.com
Secure the Future of Multifamily AI As AI adoption rapidly advances in the multifamily industry, the importance of governance, security, and data integrity has never been greater. Don’t miss the next Multifamily Talks Live session, where Krista Hurley, Industry Principal at RealPage, will host an insightful discussion with Lance French, Chief Information Officer at RealPage, and Kris Kimmerle, VP, AI Risk and Governance at RealPage. Together, they’ll explore how multifamily leaders are navigating the steep AI value curve while protecting their operations and data. Key takeaways include: The critical role of governance and security in scaling AI for enterprise-class value. How to balance innovation with risk management to protect residents, properties, and profitability. Actionable strategies for building a secure, data-driven foundation for AI adoption. This is your chance to learn how to confidently embrace AI while maintaining the integrity and trust that your business and residents depend on. Connect with Lance, Kris and Krista on LinkedIn for more expert insights!
Secure the Future of Multifamily AI As AI adoption rapidly advances in the multifamily industry, the importance of governance, security, and data integrity has never been greater. Don’t miss the next Multifamily Talks Live session, where Krista Hurley, Industry Principal at RealPage, will host an insightful discussion with Lance French, Chief Information Officer at RealPage, and Kris Kimmerle, VP, AI Risk and Governance at RealPage. Together, they’ll explore how multifamily leaders are navigating the steep AI value curve while protecting their operations and data. Key takeaways include: The critical role of governance and security in scaling AI for enterprise-class value. How to balance innovation with risk management to protect residents, properties, and profitability. Actionable strategies for building a secure, data-driven foundation for AI adoption. This is your chance to learn how to confidently embrace AI while maintaining the integrity and trust that your business and residents depend on. Connect with Lance, Kris and Krista on LinkedIn for more expert insights!
Public sector organizations are under siege—ransomware attacks are now more frequent and sophisticated than ever before. In this episode, our Cybersecurity Working Group dives into two recent cyberattacks that struck at the heart of our nation's courts, targeting justice systems that millions rely on each day.Returning to the host's chair is Larry Zorio, Chair of the Cybersecurity Working Group and Chief Information Security Officer at Mark43. Larry leads an insightful discussion with David Slayton, Court Executive Officer and Clerk of the Court for the Superior Court of Los Angeles County, and Robert Adelardi, Chief Information Officer for the 11th Judicial Circuit Court of Florida in Miami-Dade County. Both guests bring invaluable frontline perspectives from courts that have faced ransomware threats head-on and persevered.David and Robert offer a behind-the-scenes account of what it was like when ransomware disrupted core court operations. They'll recount how their teams mobilized in real time, the critical decisions made under pressure, and the practical steps every court and public sector agency can take to strengthen defenses and recovery plans.
Artificial intelligence is transforming the energy industry, from customer engagement to grid management and long-term planning. In this episode, Michelle Ferrara, Chief Information Officer at Arizona Public Service (APS), and Karthik Moorthy, Chief Growth Officer at Bidgely, discuss how APS is building the culture and partnerships needed to scale AI at the company and what lessons other electric companies can take from their journey. This episode is sponsored by Bidgely, which provides AI platforms that revolutionize grid management and customer engagement for electric companies. Learn more.
Our guest this week is Trent Dawson, the Chief information officer of Civil construction firm Symal.Trent walks us through the past four years of IT transformation at Symal, which debuted on the ASX at the end of 2024. He also discusses the company's burgeoning DevOps practice and AI capabilities, which tap into services and tools from Microsoft Azure.
In this episode of CCA on the Air, recorded live at CCA's Data Days convening in Denver, we dive deep into Kentucky's ambitious journey toward its 60 by 30 educational attainment goal. Hear from higher education leaders across the state who are redefining what success looks like by moving away from rigid target-setting toward progress-based benchmarking.In Kentucky, constant communication, transparent data validation, and collaborative processes are driving real results. Learn how they've built trust between state agencies and institutions, aligned KPIs across multiple levels, and leveraged performance funding to support underrepresented student populations.Whether you're working at the state, system, or institutional level, this conversation offers practical insights on building effective data partnerships, measuring what matters, and moving everyone in the same direction.Featuring:Travis Muncie, MS, Chief Information Officer, Data & Advanced Analytics, KY Council on Postsecondary EducationChristopher Ledford, PhD, Director, Data and Advanced Analytics, KY Council on Postsecondary EducationMelissa Young, Senior Fellow, Communications, KY Council on Postsecondary EducationAlicia Crouch, MPP, Vice Chancellor of Research and Policy Analysis, KY Community & Technical College SystemCori Henderson, EdD, Associate Director, Institutional Research, Northern Kentucky UniversityModerated by Carrie Hodge, EdD, Director of Data Analysis, Complete College AmericaHelpful links:Kentucky's 60x30 Goal: http://www.cpe.ky.gov/ourwork/60x30.htmlKentucky CPE's Data Center: https://cpe.ky.gov/data/index.html
In this episode, David Friedman, Chief Information Officer at Abstrax Tech, shares insights on building tech-forward infrastructure, leveraging AI for immediate business impact, and guiding founders on using data effectively to create solutions with real commercial value.
In this episode, David Friedman, Chief Information Officer at Abstrax Tech, shares insights on building tech-forward infrastructure, leveraging AI for immediate business impact, and guiding founders on using data effectively to create solutions with real commercial value.
On this episode, Bob Berbeco, Chief Information Officer at Mahaska Health, joins the podcast to discuss how technology is enabling closer connections between patients and providers. He explores breakthroughs in AI, including AI scribes, operational efficiencies, and innovations improving care access and patient experience. Bob also shares insights on reducing clinical burden and the critical importance of maintaining cybersecurity in an increasingly digital healthcare environment.
Yuriy Demidko serves as Chief Information Officer at DP Fox Ventures. He reduces friction in operations by pairing clear processes with reliable data and practical AI. His brand is built on simple ideas that compound over time, including operating rhythms that keep attention on what matters and decisions that move organizations forward. Yuriy shares these lessons through regular writing and speaking, where he focuses on leadership habits, culture, and cutting decision latency. He also brings credible technical depth. Drawing on development work at Apple and NoSQL experience at Datastax, he builds governed dashboards, applications, and AI workflows that empower teams to succeed. He spends time in stores, listens first, and converts what works on the ground into plays that scale.Listen NOW to discover, "How To Grow Your Sales By Leveraging AI."
The IT function is evolving fast. It's no longer just about maintaining systems but about shaping culture, driving innovation, and aligning technology with business goals. In this episode of CIO Talk Network, Dominic Redmond, Chief Information Officer at PageGroup Business Technology, joins host Sanjog Aul to explore how CIOs can reimagine their teams to lead with agility, business fluency, and people-first leadership in an AI-driven world. Topics Covered: 00:00 – Introduction 06:30 – IT as cost center → value driver 14:45 – Fact, fear, and faith in IT investment 23:10 – Co-creation and cross-functional ownership 30:00 – Reskilling and navigating rapid AI adoption 38:20 – Business fluency for IT professionals 45:10 – Governance, agility, and architectural flexibility 53:00 – Leadership mindset shifts for the future Full Transcript & Episode Details: https://www.ciotalknetwork.com/reimagining-the-it-team-people-culture-leadership/ Youtube Link : https://youtu.be/9imb5Plyz50 Vimeo Link: https://vimeo.com/1127461008?share=copy&fl=sv&fe=ci About CIO Talk Network: CIO Talk Network (CTN) is a global, peer-led platform where enterprise business and technology leaders share authentic, experience-driven insights. Hosted by Sanjog Aul, CTN sparks honest conversations that challenge conventional thinking and inspire leadership transformation. Follow CIO Talk Network: LinkedIn: https://www.linkedin.com/company/cio-talk-network X (Twitter): https://twitter.com/ciotalknetwork Website: https://www.ciotalknetwork.com
On this episode, Bob Berbeco, Chief Information Officer at Mahaska Health, joins the podcast to discuss how technology is enabling closer connections between patients and providers. He explores breakthroughs in AI, including AI scribes, operational efficiencies, and innovations improving care access and patient experience. Bob also shares insights on reducing clinical burden and the critical importance of maintaining cybersecurity in an increasingly digital healthcare environment.
Is your organization stuck in AI pilot purgatory? CIO strategic advisor Tim Crawford reveals how enterprise AI is fundamentally transforming the CIO role, and why the decisions you make today will determine which IT leaders succeed tomorrow.=======Please support our sponsor Emeritus: Explore executive education programs from Emeritus, in collaboration with top universities: https://cxotalk.partner.emeritus.org/=======In CXOTalk episode 898, Tim breaks down the massive multi-dimensional impact AI is having on CIOs: from daily operations and decision-making to board-level relationships and business transformation. You'll discover why efficiency gains are just the beginning, and how strategic CIOs are leveraging AI to drive real business outcomes—not just run technology projects.
Recorded Live at Marshall University In Recognition of Domestic Violence Awareness MonthIn this special episode, recorded live at Marshall University, Branches Domestic Violence Shelter joins forces with Marshall's Title IX Office and the Violence Prevention & Response Program for a thought-provoking panel and podcast discussion: “Privacy and Power: The Role of Tech in Relationships.”Technology touches nearly every part of our lives—and our relationships are no exception. This conversation explores how technology can both empower and endanger, especially in the context of intimate partner violence. Our panelists examine the evolving role of privacy, control, and digital safety in modern relationships, and share practical tools for promoting healthy, respectful use of technology.Panelists:Jodie Penrod, Chief Information Officer, Marshall UniversityJessica Donahue Rhodes, Esq., Title IX Coordinator, Marshall UniversityJustin Clevenger, Marshall University Alum in Cyber Forensics & SecurityModerated by: Sara Blevins O'Toole, Director of Development, Branches Domestic Violence ShelterRecorded: October 14, 2025 Location: Shawkey Dining Room, Marshall University Student Center
“AI is hungry — for bandwidth, for speed, and for talent.” — Jean-Philippe Avelange, Chief Information Officer, Expereo Jean-Philippe Avelange, CIO of Expereo, joined Doug Green, Publisher of Technology Reseller News, to discuss findings from Expereo's Horizon Telecom Report—revealing how U.S. organizations are losing millions to network failures and struggling to find skilled professionals in cybersecurity, networking, and data automation. Avelange explained that as companies digitize everything from collaboration to customer experience, connectivity interruptions now directly halt business operations, making network reliability as vital as cybersecurity. “Modern enterprises are building their products and services on connectivity. When it stops, business stops,” he noted. The AI multiplier AI adoption is compounding the challenge. “AI is not just another workload—it's a new kind of demand,” Avelange said. AI-driven automation, real-time data flows, and low-latency interactions place unprecedented pressure on legacy network architectures. Organizations can no longer treat networking as a commodity; they must rethink it as a strategic platform requiring redesign and intelligent automation. The human factor According to Avelange, the real shortage isn't people—it's adaptability. The industry needs professionals skilled in network automation, data flow optimization, and problem solving, not just hardware management. “AI won't solve your problem if you don't understand the problem,” he said, advocating for upskilling internal teams alongside strong partnerships with managed service providers (MSPs) that bring intelligence, not just infrastructure. Latency by design Latency, Avelange warned, must be addressed before deployment. “You can always add bandwidth, but you can't add speed after the fact. Latency has to be engineered from the start.” A new mindset For Expereo, the future of networking lies in intelligent connectivity—solutions that merge automation, analytics, and agility to keep enterprises resilient in the AI era. “We're not selling boxes,” Avelange said. “We're helping companies design the networks their digital business runs on.” Read more in the Horizon Telecom Report or visit expereo.com.
In this episode of Defence Deconstructed, we make available the third panel from our September 16th 2025 conference Charting Canada's Digital Ambition, titled “Setting the Conditions for Success”. Featuring Jody Thomas, ADM Nutan Behki and Mel Crocker, moderated by BGen (Ret'd) Chris Ayotte, the four discuss human and technological risk point in both government and industry. This conference was organized by Triple Helix, supported by the Department of National Defence's Mobilizing Insights in Defence and Security (MINDS) program, CGAI's strategic sponsors, and conference sponsors Dell Technologies and Microsoft. // Guest bios: - Jody Thomas is the former National Security and Intelligence Advisor to the Prime Minister - Nutan Behki is Assistant Deputy Minister for Shared Services Canada - Mel Crocker is the Chief Information Officer of Air Canada - Brigadier-General (Ret'd) Chris Ayotte is Principal BD Manager for the National Security and Defence Team at AWS Canada. // Host bio: - David Perry is President and CEO of the Canadian Global Affairs Institute // Defence Deconstructed was brought to you by Irving Shipbuilding. // Music Credit: Drew Phillips | Producer: Jordyn Carroll Release date: 17 October 2025
Key TakeawaysOverview: Fisher gives an overview of his role as Chief Information Officer at BouMatic, all within the context of the dairy equipment industry that's evolving toward larger, consolidated operations. BouMatic is the "third largest dairy equipment manufacturer in the world," and he gives context on the difference in marketplaces.AI: The rapid rollout of copilots and the pace of AI innovation have created a constant need to catch up on functionality, licensing, and deployment strategies, explains Fisher, prompting teams to shift from intended roadmaps to more flexible frameworks. As Fisher describes, “We're in a bit of a catch-up game all the time... not just with AI in general, but even in its deployment.”Addressing deployment challenges: Deploying AI has revealed long-standing data challenges, which Fisher compares to uncovering a “junk drawer” of neglected information. To address this, the BouMatic team uses sandbox environments for testing and follows a "five-pillar approach." Two of these pillars focus on user upskilling and cultural change, highlighting successful deployment through use cases, structured rollout plans, and ongoing support to ensure ROI.AI experimentation: When exploring AI, sandbox environments allow teams to experiment safely and securely, learn from both successes and failures, and prepare for production with a user-focused, iterative approach, notes Fisher.Contributors: John Siefert, Michael Fisher Visit Cloud Wars for more.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
1019: What does it take to build a high-performing IT organization from scratch while navigating a carve-out, preparing for IPO, and pivoting into acquisition? In this episode of Technovation, Kirk Ball, Chief Information Officer at Worldpay, shares his 15-month journey leading digital transformation, tech modernization, and cultural reinvention at a global payments company doing business in 135+ countries. Ball reflects on the leadership decisions, cloud strategies, and AI integration efforts that helped stand up a scalable, resilient tech function, even as plans shifted from IPO to M&A.
Rolling Out EHRs in the Rural Setting: An Expert Guide Host: Phil Sobol, Chief Commercial Officer at CereCore Guest: Ismelda Garza, Chief Information Officer, Cuero Regional Hospital Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
In episode 156 of Cybersecurity Where You Are, Sean Atkinson and Tony Sager are joined by Stephanie Gass, Sr. Director of Information Security at Center for Internet Security® (CIS®), and Angelo Marcotullio, Chief Information Officer at CIS. Together, they explore how CIS practices what it preaches by using CIS products and services internally, which includes implementation of the CIS Critical Security Controls® (CIS Controls®) and CIS Benchmarks®, automation, and alignment to compliance frameworks. Their discussion highlights how CIS builds a strong cybersecurity foundation while adapting to evolving threats and regulatory requirements.The conversation dives into practical applications, cultural alignment, and the importance of repeatable processes for scaling security across new products and services. It also touches on the role of privacy regulations, cyber risk quantification, and the community-driven approach that underpins CIS best practices. Here are some highlights from our episode:01:12. Why CIS “drinks its own champagne” when it comes to cybersecurity02:56. Three ways the CIS Controls help modern enterprises defend against threat actors04:02. The importance of pulling together security lessons learned in a way that's translatable10:03. Our use of the CIS Controls to align to SOC 2, ISO 27001, and other frameworks12:01. How governance, risk, and compliance (GRC) engineering works with automation to help build repeatable processes22:43. The role of collaboration and communication in building a cybersecurity program27:17. Privacy regulations as a catalyst for security innovation30:24. The CIS Community Defense Model and evidence-based practices32:40. How CIS leverages lessons learned to improve our security best practicesResourcesEpisode 146: What Security Looks Like for a Security CompanyImplementation Guide for Small and Medium-Sized Enterprises CIS Controls IG1How to Construct a Sustainable GRC Program in 8 StepsMapping and Compliance with the CIS ControlsCIS Completes SOC 2 Type II Audit Using CIS Best PracticesEpisode 74: The Nexus of Cybersecurity & Privacy LegislationCIS Community Defense Model 2.0Episode 121: The Economics of Cybersecurity Decision-MakingEpisode 77: Data's Value to Decision-Making in CybersecurityCIS CommunitiesIf you have some feedback or an idea for an upcoming episode of Cybersecurity Where You Are, let us know by emailing podcast@cisecurity.org.
In this episode, Andrew Arthurs, President and Chief Operating Officer at Actabl, shares how hospitality professionals can accelerate their careers by creating value through problem-solving. Drawing on his experience as a former Chief Information Officer for major hotel management companies, Andrew explains why the most successful leaders start by asking the right questions, focusing on the real problems to solve rather than the technology itself. He also reveals a simple framing question that helps you identify opportunities to drive value in your role, scale solutions across properties, and unlock career growth in the process.Also see: Building Trust & The Network Effect in Hospitality A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
1017: As Senior Vice President for Enterprise Business & Digital Transformation and Chief Information Officer at Lockheed Martin, Maria Demaree is leading one of the world's largest aerospace and defense companies through a sweeping digital and cultural transformation. In this episode of Technovation with Peter High, Maria shares how Lockheed Martin's 1LMX program is uniting more than 122,000 employees worldwide under a mission-driven approach to digital enablement, process modernization, and cultural cohesion. She explains how her dual background in business leadership and IT shapes her strategy, the power of connecting global factories through data, and the role of AI and quantum computing in accelerating delivery for national security customers.
In this special compilation episode of Innovation and the Digital Enterprise, Patrick Emmons highlights key insights on digital transformation from top tech leaders. Featuring perspectives from Andrei Girenkov, Christopher Paquette, Ann Yeung, Sandee Kastrul, Deepak Kaimal, Jeff Miller, Christina Garcia, Tanya Hannah, Dan Kirsche, Dom Scandinaro, Subramanian Kunchithapatham, and Gene Kim. The episode delves into leading transformative tech teams, balancing disruption and protection, the role of AI, the need to stay nimble, and the foundational significance of human connection and communication in achieving successful digital transformation.(00:00) Welcome to Innovation and the Digital Enterprise(02:17) Andrei Girenkov Understanding the Scope of Digital Transformation(03:17) Christopher Paquette on Balancing Protection and Disruption(04:00) Ann Yeung on The Role of Corporate Functions(04:52) Sandee Kastrul on Diversity and Innovation(05:22) Deepak Kaimal Leveraging Gen AI for Business Solutions(07:01) Jeff Miller on Navigating Technological Change(07:21) Christina Garcia on Empowering Teams(07:59) Tanya Hannah on Keeping Nimble(08:28) Dan Kirsche on Org Structure and Accountability(09:17) Dom Scandinaro on Growth, and Agility(10:10) Subramanian Kunchithapatham on the Challenges of Digitization(10:53) Gene Kim on Connecting People Through Norms, Rituals, and ProcessesAndrei Girenkov is Chief Technology Officer at CSC Service Works. Christopher Paquette is Chief Transformation Officer at Personify Health. Ann Yeung is VP of Engineering at GEICO. Sandee Kastrul is President and co-founder of i.c.stars. Deepak Kaimal is Chief Technology Officer at COMPLY. Jeff Miller is Chief Product Officer at Coates Group. Christina Garcia is SVP of Engineering at Echo Global Logistics. Tanya Hannah is Chief Information Officer at OneTen. Dan Kirsche is Chief Technology Officer at Chamberlain Group. Dom Scandinaro is Chief Technology Officer at Cameo. Subramanian Kunchithapatham is Vice President - BI Solutions at Morgan Stanley. Gene Kim is an author, researcher, and founder of Tripwire, Inc.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
1015: "No one cares about AI if the Wi-Fi doesn't work." As CIO of the U.S. Department of State, Dr. Kelly Fletcher leads a global team delivering secure, resilient, and modern technology across 190 countries. In this episode of Technovation with Peter High, Dr. Kelly Fletcher, Chief Information Officer of the U.S. Department of State, shares how she leads technology strategy for 100,000 users across 190 countries. Kelly discusses her dual mandate of operational excellence and cybersecurity, including the department's rapid response to the 2023 Microsoft hack. She also explains how AI is reducing “toil” for diplomats, the rollout of StateChat and DocuChat, and the transformative potential of low-earth orbit satellite communications for global connectivity. With past leadership roles at the Department of Defense and the Navy, Kelly reflects on cultural differences across agencies, her philosophy on experimentation, and the future of cloud and cross-government collaboration.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
1014: “The speed is so incredible. I can't tell if I'm getting older and I'm slower, or if just the speed of this technology is so exponentially faster.” As CIO of Analog Devices, Nancy Avila leads digital transformation for a $9.5B semiconductor company at the forefront of AI innovation. In this episode of Technovation with Peter High, Nancy Avila, Chief Information Officer of Analog Devices, shares how she returned from retirement to lead IT, data, and AI strategy at a company powering intelligent edge technologies. Nancy outlines her three-pillar strategy of operational excellence, process optimization, and innovation highlighting the company's shift toward enterprise-wide adoption of agentic AI. She details how AI agents are boosting engineering productivity, improving anomaly detection in manufacturing, and transforming internal knowledge access. Nancy also discusses her approach to transparent decision-making in AI and cloud spend, how CIOs can shape business strategy in technical organizations, and her experience serving on public boards.
The Office of Personnel Management is rolling out Microsoft Copilot and OpenAI's ChatGPT to its workforce, following a similar move by the Department of Health and Human Services. According to internal emails obtained by FedScoop, OPM Director Scott Kupor told workers that Microsoft 365's Copilot Chat became available last Monday and that ChatGPT-5 access would be available “over the next few days” to all workers. Kupor said the move “is part of our broader effort to equip you with AI tools that help you work faster, think bigger, and collaborate better,” calling for OPM to “lead the way in using AI thoughtfully and effectively — starting now.” OPM spokeswoman McLaurine Pinover confirmed one of the emails sent by Kupor about access to the two tools. She said both offerings were the result of deals the General Services Administration has inked with companies to provide services at deeply discounted rates as part of its OneGov initiative. OPM was also able to add Copilot to the agency's existing subscription at no cost with Microsoft's new GSA contract in place. Similar to the HHS rollout, Kupor cautioned workers using the tools to still use their best judgment and previewed training from the Office of the Chief Information Officer. Federal workers will soon have the ability to use Meta's Llama artificial intelligence models at no cost for the agency under a new deal with the General Services Administration. GSA announced Monday it reached a deal with Meta, which will offer its open-source AI models and tools to federal agencies for free. The agency emphasized that the open-source nature of the Llama models allows agencies to “retain full control over data processing and storage.” Meta's free offer to the government follows deals from a number of other technology companies selling their products, namely AI products, to agencies for a significantly cheaper price. The Trump administration has repeatedly encouraged agencies to adopt emerging tech to streamline workflows. Mark Zuckerberg, co-founder and CEO of Meta, said the company wants to ensure “all Americans see the benefit of AI through better, more efficient public services.”
In this episode, Chief Information Officer at MAX Credit Union Dale Watkins, reflected on his two decades in credit union technology and how member needs continue to drive his team's work. Also Michael, Natasha, and producer Zach embrace their inner nerd and pick what singular piece of technology they can't do without.
From Bedside to Boardroom: Revolutionizing Patient Care Through AI and Virtual Nursing Join Megan Antonelli as she interviews Deb Muro, Chief Information Officer at El Camino Health, Silicon Valley's first Magnet-designated hospital system. With over 25 years combining nursing expertise and healthcare technology leadership, Deb has transformed patient experiences through strategic AI implementations, virtual nursing initiatives, and innovative workforce solutions. From reducing nurse turnover to implementing predictive analytics that prevent adverse patient outcomes, discover how this pioneering CIO is leveraging cutting-edge technology to address healthcare's most pressing challenges. Learn about El Camino's journey from reactive to predictive care, their approach to AI-powered clinical decision support, and how they're redefining the future of healthcare delivery in one of the world's most tech-forward regions. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
Join That Annuity Show hosts for an insightful discussion with Chief Information Officer, Alex Seidita, and Chief Technology Officer, Jason Pedone of Aspida. Hear about the benefits of an API-first architecture for straight-through processing and how they're exploring AI as a productivity multiplier rather than job replacement. The conversation explores the future of insurance technology, industry-wide data standardization challenges, and why emerging opportunities in RIA wealth channels, in-plan annuities, and alternative investments depend on solving current data friction problems that the industry must address before unlocking new possibilities. Learn more at
In a very special episode we are joined by Cole Camplese the Chief Information Officer from the University of Texas at Austin. We talk about AI and technology infrastructure, and it is a lot more interesting then that makes it sound. Things that bring us joy this week: Deadly Class (https://imagecomics.com/comics/series/deadly-class) Tomorrow and Tomorrow and Tomorrow (https://www.goodreads.com/book/show/58784475-tomorrow-and-tomorrow-and-tomorrow) Intro/Outro Music: Notice of Eviction by Legally Blind (https://freemusicarchive.org/music/Legally_Blind) Special Guest: Cole Camplese.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
1011: Build with AI. Lead with people. In this episode of Technovation, host Peter High speaks with Jennifer Charters, Executive Vice President and Chief Information Officer of Lincoln Financial. Jennifer shares how she's shaping the future of IT and innovation at the $18.5B insurer by investing in AI while doubling down on what makes transformation succeed: people. She discusses Lincoln's evolving enterprise AI strategy, why a model-agnostic approach matters, and how her team is redesigning workflows and talent models in parallel. From regulatory complexity to the rise of AI agents, Jennifer emphasizes the need to prepare rather than predict the future, and to keep human connection at the center of it. Key topics include: A 401(k)-style framework for IT budgeting and innovation How Lincoln's model-agnostic AI architecture supports agility AI use cases in development, cybersecurity, and customer experience Partnering with HR to future-proof skills and change readiness
Online crime is accelerating, making cybersecurity a fast-growing and resilient investment opportunity. Our Cybersecurity and Network and Equipment analyst Meta Marshall discusses the key trends driving this market shift.Read more insights from Morgan Stanley.----- Transcript ----- Welcome to Thoughts on the Market. I'm Meta Marshall, Morgan Stanley's Cybersecurity and Network and Equipment Analyst. Today – the future of digital defense against cybercrime. It's Friday, September 12th, at 10am in New York.Imagine waking up to find your bank account drained, your business operations frozen, or your personal data exposed – all because of a cyberattack. Today, cybersecurity isn't an esoteric tech issue. It impacts all of us, both as consumers and investors. As the digital landscape grows increasingly complex, the scale and severity of cybercrime expand in tandem. This means that even as companies spend more, the risks are multiplying even faster. For investors, this is both a warning and an opportunity.Cybersecurity is now a $270 billion market. And we expect it to grow at 12 percent per year through 2028. That's one of the fastest growth rates across software. And here's another number worth noting: Chief Information Officers we surveyed expect cybersecurity spending to grow 50 percent faster than software spending as a whole. This makes cybersecurity the most defensive area of IT budgets—meaning it's least likely to be cut, even in tough times.This hasn't been lost on investors. Security software has outperformed the broader market, and over the past three years, security stocks have delivered a 58 percent return, compared to just 22 percent for software overall and 79 percent for the NASDAQ. We expect this outperformance against software to continue as AI expands the number of ways hackers can get in and the ways those threats are evolving.Looking ahead, we see a handful of interconnected mega themes driving investment opportunities in cybersecurity. One of the biggest is platformization – consolidating security tools into a unified platform. Today, major companies juggle on average 130 different cyber security tools. This approach often creates complexity, not clarity, and can leave dangerous gaps in protection particularly as the rise of connected devices like robots and drones is making unified security platforms more important than ever.And something else to keep in mind: right now, security investments make up only 1 percent of overall AI spending, compared to 6 percent of total IT budgets—so there's a lot of room to grow as AI becomes ever more central to business operations. In today's cybersecurity race, it's not enough to simply pile on more tools or chase the latest buzzwords. We think some of the biggest potential winners are cybersecurity providers who can turn chaos into clarity. In addition to growing revenue and free cash flow, these businesses are weaving together fragmented defenses into unified, easy-to-manage platforms. They want to get smarter, faster, and more resilient – not just bigger. They understand that it's key to cut through the noise, make systems work seamlessly together, and adapt on a dime as new threats emerge. In cybersecurity, complexity is the enemy—and simplicity is the new superpower. Thanks for listening. If you enjoy the show, please leave us a review wherever you listen and share Thoughts on the Market with a friend or colleague today.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
1010: Simplify to accelerate. In this episode of Technovation, host Peter High speaks with Richard Jardim, Executive Vice President and Chief Information Officer of the Canadian Imperial Bank of Commerce (CIBC). Richard shares how his team is modernizing one of North America's leading banks by focusing on technology simplification, speed, and agility in service of building a relationship-oriented bank for a modern world. He details CIBC's transformation journey, from migrating core platforms to the cloud and leveraging proprietary online banking infrastructure, to developing digital talent, integrating AI, and preparing for quantum computing. Richard also reflects on the importance of curiosity, communication, and adaptive leadership in today's fast-moving tech environment. Key topics include: How CIBC simplifies its 1,200+ app footprint to increase agility The bank's strategy for scaling internal IP and AI skills Bridging business and technology through vertical CIO alignment Quantum computing as both risk and opportunity in financial services
From AI to EHR: How to Approach Healthcare Innovation Today Host: Phil Sobol, Chief Commercial Officer at CereCore Guest: Darrell Bodnar, Chief Information Officer, North Country Healthcare Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
Join us for a fascinating conversation with Zach Lewis, Chief Information Officer and Chief Information Security Officer at the University of Health Sciences and Pharmacy in St. Louis, as he reveals the surprising parallels between homesteading and cybersecurity. Discover how his experience with chickens and fences led to a philosophy of "defense in depth" that protects critical data. Zach shares his journey from individual contributor to award-winning leader, emphasizing the importance of raising your hand for new challenges and empowering your team to succeed. This episode is packed with wisdom on building trust before a crisis, navigating change, and leveraging AI for personal and professional growth. You won't want to miss his insights on what it takes to protect an organization and how he's normalizing the conversation around cybersecurity breaches in his new book, Locked Up.Guest Links:Zach's LinkedInUniversity of Health Sciences & Pharmacy St. LouisThe Homesteading CISOBook: Locked Up: Cybersecurity Threat Mitigation Lessons From a Real-World LockBit Ransomware ResponseCredits: Host: Lisa Nichols, Executive Producer: Jenny Heal, Marketing Support: Landon Burke and Joe Szynkowski, Podcast Engineer: Portside Media