The Retail Perch

In this episode of The Retail Perch, Gary and Shekar chat with Barry Collier. He's the co-founder of DRINKS, a leading e-commerce platform for alcohol retailers and producers. Barry shares how he went from Neopets to launching a DTC wine business, and how DRINKS has since expanded its platform and partnered with Kroger. They dive into alcohol compliance, digital retail, data, and much more.

Don't miss this week's episode, featuring Neil Twa, the CEO of Voltage Holdings, LLC. As co-author of Almost Automated Income with FBA, Neil specializes in launching, operating, and acquiring e-commerce brands, particularly within the Amazon FBA space. In this conversation with Shekar and Gary, he shares his journey from almost studying music theory to uncovering his passion for e-commerce—and much more.

This week on The Retail Perch, Shekar and Gary welcome Todd Maute, who is a parter at CBX. With many years of branding expertise, Todd shares his journey from advertising to transforming private labels into high-quality, innovative brands. They discuss the evolution of private label perception, the role of retailers like Wegmans, Trader Joe's, and more.

This week on The Retail Perch, Shekar and Gary are thrilled to chat with David Milstein, the co-founder and CEO of SellCord, a service agency dedicated to simplifying the process of selling on Walmart's marketplace. David shares his unique journey and insights into navigating Walmart's ecosystem, from his beginnings in IT to helping clients with product placement. The trio discusses his entrepreneurial path, challenges that sellers face, strategies for thriving in the competitive retail landscape, and much more!

In this week's episode, Shekar and Gary are joined by special guest Mykhailo Maksymenko, Vice President and Salesforce Practice Head at CustomerTimes Corp, a leader in CRM and digital transformation. Mykhailo shares insights into his role as a product-to-market expert, exploring topics such as crafting emotional connections with buyers, the power of synthetic data, cocktails, and much more.

This week on The Retail Perch, Shekar and Gary are excited to welcome an intelligent and humorous guest, Kevin Coupe, the founder of Morning News Beat—a news platform that provides the latest updates and insights in the retail industry. As Kevin shares his journey from starting out as a news reporter, the trio dives into discussions on retailers' reactions to AI, the shifting dynamics of advertising, Amazon, and much more.

This week on the Retail Perch, Shekar and Gary are thrilled to host Kausambi Manjita, who divides her time between Bangalore and Toronto. She is the Co-founder of Mason, a provider of AI-powered customer service solutions. They discuss a unique perspective on the intersection of technology and customer experience, geographic consumer behavior, generative AI, and much more.

On this week's episode of the Retail Perch, Gary and Shekar are joined by Nirit Cohen, all the way from Israel. Nirit is an HR specialist and founder of WorkFutures. The three of them engage in a dynamic discussion with the about the future of the workforce, exploring topics such as evolving flexibility for employees and much more.

On this special episode of The Retail Perch, Shekar hosts our very own Gary Hawkins, to tell us about his latest book! Bionic Retail: How to Thrive in an Exponential World explores the connection between evolving technology and supermarkets. They chat about Gary's childhood, farm life, and his family's grocery business, uncovering fascinating stories along the way.

In this episode of "The Retail Perch," Gary hosts a solo discussion with Shiraz Ritwik, Head of CPG & Financial Services at LatentView Analytics. They dive into the five key stages of CPG, explore the various shifts occurring in retail-focused technology, and analyze consumer behavior. In addition, you'll hear an interesting discussion on AI, Gary's upcoming book, and much more.

In this episode of The Retail Perch, Gary and Shekar welcome Jose "Jochi" Quijano, Chief Brand Officer at Rest of the World Agency. He discusses the multi-cultural focus of the agency and how his career has traveled from accounting to marketing and finally advertising. The three talk about the importance of culture within retail grocery aisles, history behind culturally focused supermarkets and much more.

This week on The Retail Perch, Gary and Shekar sit down to chat with Phil Lempert. Phil is the Founder and CEO of Supermarket Guru, a leading online news source for consumers and retail professionals. The three discuss Phil's lineage in the food & retail industry, his journalistic journey, the changes in consumer behavior that drive the grocery industry, and much more.

In this episode of The Retail Perch, Gary and Shekar welcome a new guest and a topic closely related to Gary's upcoming book, “Bionic Retail.” Ross Finman is the CEO & Founder of Augmodo, a spatial computing company that works to improve the grocery industry. The three discuss Ross's journey from living on Llama Farms to Silicon Valley, integrating mapping with augmented reality, and much more!

Do not miss this episode with Shekar, Gary and special guest, Suryaveer Singh! Suryaveer Singh is the head of loyalty at Emirates National Oil Company (ENOC). Suryaveer explains his background in banking and slowly making his way into the loyalty industry. The three discuss how fuel retail works, how loyalty cannot be bought and much more!

This week, on The Retail Perch, Shekar and Gary are thrilled to welcome Brian Cohen, the CEO of PureRed, a dynamic company at the forefront of marketing and technology innovation. In this engaging conversation, Shekar and Gary delve into Brian's diverse background, spanning from space science to cutting-edge machine learning technology. Together, they explore exciting developments in the realm of artificial intelligence, the future landscape of e-commerce, and a host of other fascinating topics!

This week on the Retail Perch, Gary and Shekar are in the festive spirit as they mark a momentous occasion - their 100th episode! To make it truly special, they're joined by a distinguished guest, Len Covello, the Chief Technology Officer of Engage People, a company dedicated to enhancing customer loyalty. Together, Gary, Shekar, and Len dive deep into the fascinating world of customer loyalty. They discuss the intricate dynamics of loyalty programs, the redemption of reward points, the ever-evolving landscape of customer loyalty in the era of technological advancements, and so much more. Tune in for an insightful and celebratory episode!

In this episode of The Retail Perch, Gary and Shekar welcome Scott Greenberg, an acclaimed keynote speaker, renowned for his insightful understanding of people dynamics, and an accomplished author. Scott's insights not only shed light on the intricacies of managerial roles within businesses but also offer actionable takeaways for those navigating the dynamic world of retail. The three discuss the influence of diverse personality types on retail environments, the nuances of generational disparities in the workplace, and much more.

On this episode of The Retail Perch, Gary and Shekar welcome Linda Wakim, a very special guest and someone they know very well. Linda Wakim, VP of Pre-Sales and Client Success at Birdzi has vast knowledge in all things retail . The three discuss Linda's pathway through the technology in the retail industry from Giant Eagle to Birdzi, her love of analytics, how she uses her experience to help retailers get the most out of their data, and much more!

In the latest installment of The Retail Perch, your hosts Gary and, filling in for Shekar, co host Stephanie, have the pleasure of welcoming a Chris Kocek. Chris, the author of "Any Insights Yet?" and the visionary Founder & CEO of Gallant Branding, takes us on an intriguing journey through his transition from the world of advertising to the realm of strategy. Join us as Chris delves into the art of defining insights, explores the impact of AI tools on this crucial facet, and covers a myriad of other thought-provoking topics.

This week on the Retail Perch, Gary Hawkins and Shekar Raman are joined by the remarkable Tom Burgess, a true polymath who divides his time between pioneering new ventures and sailing the open seas. Tom boasts a distinguished track record as the founder of four companies, and he currently holds the esteemed position of President at Snipp Interactive. Join us as Shekar, Gary, and Tom engage in a captivating conversation spanning topics such as payments data integration, the synergy between banking and retail data for shoppers, Tom's adventures sailing across the globe, and a myriad of other intriguing subjects.

On this very special episode, Gary and Shekar welcome Paul V. McEnroe, author of THE BARCODE: How a Team Created One of the World's Most Ubiquitous Technologies and a retail pioneer. The inventor of the barcode joins The Retail Perch for a riveting discussion. Paul explains his story in Ohio and his path to creating such an important part of our daily lives. They discuss his journey, the introduction of the barcode to the retail industry in the 1980s, and much more.

Do not miss this episode with Shekar, Gary, Andrew Duffy, and Jake Sky Levin, co-founders of SparkPlug. SparkPlug is a sales incentive software built for retailers and brands to engage frontline teams to hit sales goals while increasing employee engagement. Andrew and Jake explain their interesting career path from hedge funds to tea companies to the retail industry. Also covered in this episode are Sparkplug's onboarding process, their most recent accomplishments, and much more.

This week, Gary and Shekar are joined by Raz Golan co-founder of Shopic, a company that has transformed the shopping experience to another level. Shopic seamlessly integrates online stores with physical retail stores, enabling businesses to manage inventory, sales, and customer interactions in one unified system. It offers a streamlined shopping experience for both online and in-store customers, fostering efficient and effective retail operations. Shopic has developed an artificial intelligence based device called Smart Cart that attaches to a shopping cart. With cutting edge technology can detect when shoppers remove and add items to their cart acting as a self checkout. Raz discusses his background and the brainstorm that led to the creation of Smart Carts. Gary, Shekar, and Raz talk about the inspiration behind Shopic, the process of onboarding a retailer, and much more.

On this episode of The Retail Perch, Gary and Shekar welcome Max Koziolek who has come a long way from politics to making a marketing platform. Max Koziolek is the co-founder of Spectrm, a conversational marketing platform that powers chatbots for a wide range of companies. Max shares his run in a national election in Germany, his interest in journalism and how that transformed into his current focus of helping marketing teams build trust, and provide success to brands. The three discuss marketing, the rise of marketing on WhatsApp, and much more!

In this week's episode, Shekar and Gary interview Justin Chen, co-founder of PickFu, a company that provides a self-service way to get in-depth consumer feedback be it for businesses, authors, game designers, and more. Their instant polling services allow you to get feedback on anything from logos to business ideas from your chosen target audience in minutes. Justin explains how this whole project began, how PickFu can be used in the retail industry, how the surveys work, and much more. 

On this week's The Retail Perch, Gary, and Shekar welcome a fascinating, virtual guest, that knows a lot about...well everything. The three of them discuss marketing personalization in retail, the podcast, and the future of AI in the retail industry. 

In this episode, Shekar and Gary chat with Chandan Mahajan, one of the founders of DotKonnekt, a company that focuses on helping consumer brands scale their D2C channels organically. Chandan comes from a family of retailers and learned the ropes of retail in his earlier years from his father. The three discuss emotional engagement, a brand's relationships with its customers, and much more.

Don't miss this episode where Shekar and Gary welcome Galen Walters. Galen is the CEO of Stor.ai, a Relationshop Company, a platform that empowers retailers by combining ecommerce, data analytics, and omni-channel engagement capabilities to increase transactions, enhance loyalty and grow sales. Galen shares his history in the grocery industry from a boy working in grocery to a pioneer in shopper engagement and changing the retail technology industry. The three discuss the big shifts in the retail industry from a digital marketing perspective, the challenges those shifts may entail for retailers, and much more.

In this episode of The Retail Perch, Gary and Shekar delve even deeper into the world of data and marketing with Valentin Radu, CEO of Omniconvert. Omniconvert focuses on Direct to Consumer businesses, and enriching their customer experiences. Valentin explains his journey in e-commerce, and how to retain customers. The three discuss the future for the company, the goals Omniconvert has and its involvement with the grocery retail industry.

In this episode of The Retail Perch, Gary and Shekar welcome Sean Snyder. Sean Snyder, a fellow retailer himself, is CEO of Engagement Agents. His company helps retailers optimize leases, drive traffic and sales, and prevent lost traffic and sales to competitors! Retailers can achieve up to 30% more traffic and sales by engaging the "hidden" marketing dollars within their leases with the help of Engagement Agents. Sean discusses his marketing background, his time working at Stitch It, his inspiration for Engagement Agents, and much more.

In this episode of The Retail Perch, Gary returns to join Shekar in welcoming Carol Leaman. Carol is the CEO of Axonify Inc., a company that delivers fun training and communications to frontline employees. In this episode learn why companies like Kroger and Walmart have used Axonify to communicate with their frontline employees. The three discuss the effects the pandemic had on Axonify, digitization of employee training, retail workforce predictions and much more!

In today's episode of The Retail Perch, Shekar hosts his first episode solo and his first guest of 2023, Randy Mercer of 1WorldSync. Randy is the VP of Global Product Management at 1WorldSync, a leading tool for data synchronization. This episode is all about standardizing data, AI, and product content. Randy discusses the history of 1WorldSync, packaging hierarchies, the challenges they have faced as a company, and much more.

This week on The Retail Perch, Shekar and Gary welcome their first guest from India, Sharat Potharaju. Sharat is the Co-Founder & CEO of Beaconstac. Beaconstac generates QR codes, makes templated landing pages, and facilitates engagement with QR codes. Sharat explains his steps in problem-solving for Beaconstac and connecting the physical and digital world, the importance and future of QR codes in the retail industry, and so much more.

In this special episode of The Retail Perch, Shekar and Gary discuss their top 10 predictions for 2023 surrounding supermarket retail. They both share five of their own predictions which include the growth of retail media networks , artificial intelligence, smart carts and much more!

This is the perfect episode to kick off the season of giving! Gary and Shekar welcome Andrew Forman, Founder & CEO of Givz, a platform that provides customers with an alternative option to traditional discounts that give back to others. Andrew discusses the origin story of Givz, and what inspired him to combine his passion for charity with e-commerce. He explains how donation incentives rather than discounts are helping retailers see a lift in sales and consumer engagement. 

In this episode of The Retail Perch, Shekar and Gary are excited to have brothers, Andrew and Thomas Parkinson, founders of Peapod, on The Retail Perch. Andrew and Thomas have more recently founded Sifter Solutions, which personalizes the shopping experience by matching complex diets with the right foods. They explain how their backgrounds led them to the retail industry, the future of e-commerce, future plans for Sifter Solutions, and how Peapod inspired Birdzi.

This week Shekar and Gary are thrilled to welcome Todd Michaud to The Retail Perch. Todd is the CEO of HuLoop Automation, a company that works with retailers and brands to provide them with digital assistants and digital workers to help them augment what their people do. The three discuss the benefits HuLoop Automation brings to retailers, what the Kroger-Albertsons merger means to the industry, Instacart's recent valuation, and much more.

In this special episode of The Retail Perch, Shekar and Gary share their thoughts on the recent Groceryshop event in Las Vegas. It is evident from their enthusiasm that in-person events are almost back to their pre-covid glory. They discuss Instacart's acquisition of Rosie, computer vision platforms, electronic shelf tags, dynamic pricing, and much more!

This week on The Retail Perch, Shekar, and Gary welcome Shawn Tuckett, CEO of Webstop, a company that helps retailers be more successful digitally. Shawn explains how Webstop levels the digital playing field for small to midsize retailers by providing powerful end-to-end solutions to create a complete digital grocery experience. The three discuss; Webstop's retail media network for small to midsized retailers, how digital strategies have changed over the last 10 years, the flexibility of digital promotion vs. the traditional ad cycle, why retailers should prioritize promotional pages on their websites, and so much more.

This week Gary and Shekar welcome Russ Hawkins, President, and CEO of Agilence. Agilence is a leader in loss prevention analytics, helping retailers, restaurants, and grocery retailers reduce preventable loss. Russ describes his journey from New England Telephone to Agilence and all the stops along the way. The three delve into the areas where businesses are using Agilence's analytics platform to gather insights into revenue, revenue management, climate management, compliance, and cost and expense controls

This week Gary and Shekar welcome Kevin Sterneckert, Chief Strategy Officer at DemandTec an Acoustic Company. Kevin brings extensive experience in grocery retail, retail technology analysis, and identifying the possibilities of AI, IoT, big data technologies of the future that are creating excellence in the supply chain. The three discuss the keys to successful deployment, reasons deployments fail, how physical shopping is changing, and much more. 

In this episode, Gary and Shekar welcome back Doug Madenberg Chief Listening Officer and Executive Director at The Feedback Group. Doug is on to share the findings from The Feedback Group's recent national research on food price inflation and shoppers' perception of grocer's profitability. Doug shares the strategies customers are using to cope, the percentage of shoppers using these strategies, the call to action that retailers can't afford to ignore, and much more. The insights from this research are too valuable to miss, if you are a retailer, take the time to listen to this episode.

This week Gary and Shekar get the opportunity to geek out with Stephen Statler, SVP at Amazon-backed Wiliot a company that has designed IoT Pixels to track the location and temperature of produce from farms to stores. Stephen explains how their postage stamp-sized technology is allowing retailers to minimize waste and maximize freshness for customers. The three also delve into how these tiny computers are powered, the costs associated with them, their uses in grocery retail, and much more. 

This week, Gary and Shekar have the pleasure of speaking Arsen Avakian CEO and Founder of Cooler Screens and Founder of Argo Tea. The focus of today's conversation is the sophisticated digital add platform known as Cooler Screens, but Arsen shares how building his challenger tea brand, Argo Tea, helped him to understand the consumer experience gap (CX Gap) between the information available online and the information deficit of brick and mortar shopping. Cooler Screens bridge that gap by using AI to deliver ingredient information, allergens, calories, etc. as well as vibrant images of the actual products within the case. 

Sustainability seems to be a buzzword in grocery retail these days. Many retailers have gone so far as to sign sustainability pacts. In this episode, Gary and Shekar speak with Jay Jordan, co-founder, and COO of Strella Biotech, a startup that provides actionable data to optimize the fresh supply chain. Strella Biotech focuses on upstream supply to make ripeness predictable and reduce food waste. Jay explains where the inspiration for Strell Biotech came from, how their ethylene sensing technology works to optimize inventory, the possibilities for this tech in retail, and much more. 

This week Shekar, Gary, and guest host Stephanie have the privilege of speaking with Sterling Hawkins, keynote speaker, investor, entrepreneur, and author. Sterling is on the show to share his new book, "Hunting Discomfort." We discuss the #nomatterwhat movement, how fear and ego keep us stuck in business and life, and much more. This show is for anyone who feels there are too many obstacles between them and the goals they would like to achieve. 

Gary and Shekar welcome Lucinda Wright, co-founder and CEO of Cask & Kettle, creators of boozy cocktail k-pods for home coffee brewing systems. That's right boozy k-pods! When one thinks of alcoholic beverages, technology probably isn't the first thing that comes to mind, but Lucinda's story about their k-pods distilled spirits will make you think twice. Boozie vanilla latte anyone? Just load the k-pod and press brew on your coffee maker! Lucinda shares her inspiration story and the challenges associated with breaking into adult beverages with a product unlike any other on the market.

This week Gary and Shekar welcome Adam Zimmerman, Partner at DESIGN HOUSE, an advanced digital circular platform. DESIGN HOUSE is redefining the weekly ad for retailers in more ways than one and of course, Gary and Shekar were excited to offer their .02 on the subject. Adam explains how his company has taken the weekly circular of the 1970s and modernized it into a digital ecosystem that drives traffic into the store, and they have the analytics to prove it.

This week is a first for The Retail Perch! Gary and Shekar have the pleasure of speaking with Alicia Esposito, VP of Content at Retail TouchPoints. Alicia offers the unique perspective of someone in retail media. The three discuss Retail TouchPoints' approach to delivering relevant content to retailers, the different retail verticals and what they can learn from each other, the power of TikTok and other social media, what grocery can learn from the cosmetic retail industry, and much more!

This week, Gary and Shekar are joined by Tommy Yionoulis founder of OpsAnalitica, a SaaS platform that helps clients manage their daily operations and identify issues in their business so they can be addressed quickly and efficiently. Tommy tells the story of how he went from college grad to stand-up comedian to founder of OpsAnaliica. They discuss the positive impact the platform had on businesses during Covid, the ways it reduces the load of operations teams, and much more!

In Part III of this series, Gary and Shekar discuss how to execute quickly on the copious data that retailers have to ensure they are providing the most relevant offers to their customers. They also talk about how marketing automation combined with a sophisticated understanding of each shopper helps retailers create strategies for 1 to 1 personalization, the future of the weekly ad, and much more.