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2 episodes with engage people
2 episodes with engage people
2 episodes with engage people
3 episodes with engage people
2 episodes with engage people
3 episodes with engage people
2 episodes with engage people
2 episodes with engage people
Send us a textIn an era where brands are increasingly scrutinizing the financial impact of their loyalty strategies, Jonathan Silver, CEO of Engage People, has a clear message: loyalty programs must drive measurable, positive ROI or risk becoming expendable. Speaking with Loyalty360 as part of the "Leaders in Customer Loyalty: Industry Voices" series, Silver shared his perspective on where loyalty is headed, the technologies reshaping customer engagement, and the strategies brands must embrace to ensure their programs succeed.
On this episode of Talk Nerdy, Cara is joined by author and Associate Professor of Environmental Studies and Science at Pace University, Anne Toomey. They discuss Anne's new book, “Science with Impact: How to Engage People, Change Practice, and Influence Policy.”
In this episode of Zero to CEO, I speak with Len Covello, Chief Technology Officer at Engage People, about revolutionizing the way loyalty points are used as an alternative payment method. Len shares insights into how their innovative loyalty network connects programs with global payment systems, enabling consumers to pay with points directly at checkout. We discuss how expanding redemption choices can increase customer loyalty, the role of technology and AI in loyalty program innovation, and why more companies are adopting loyalty points as a payment option. With over $300 million in transactions processed annually and 51 million active members, Len provides a behind-the-scenes look at the future of loyalty programs and their impact on businesses worldwide.
Engage People is innovating and impacting loyalty programs around the world. In this episode, Adam Torres and Jonathan Silver, CEO at Engage People, explore Jonathan's journey and the evolution of loyalty points. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia
Engage People is innovating and impacting loyalty programs around the world. In this episode, Adam Torres and Jonathan Silver, CEO at Engage People, explore Jonathan's journey and the evolution of loyalty points. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia
Pour yourself a glass of raw milk and settle into Reddit because we're talking about Christians and conspiracy theories! Join Erin, Jamie, and Evan as we discuss why Christians tend to believe conspiracy theories, how to engage with people who have gone down this slippery slope, and what to do if you find yourself going down a rabbit hole. This is part one of our two-part series on conspiracy theories, so buckle up! MENTIONS What's the deal with Stevie Wonder? Here's the story about Shaquille O'Neal | The Microphone Incident Relevant Past Episodes: Season 12, Episode 1: The Serpent Additional Resources: QAnon, Chaos, and the Cross Evangelicalism and Conspiracy Theories from Jared Stacy: Website | Instagram How to Engage People in Conversation: Who to Trust from ISCAST Seems like a good episode to recommend some of our merch: Be Suspicious of Your Certaintainy The Faith Adjacent Seminary: Support us on Patreon. Subscribe to our Newsletter: The Dish from Faith Adjacent Faith Adjacent Merch: Shop Here Shop our Amazon Link: amazon.com/shop/faithadjacent Follow Faith Adjacent on Socials: Instagram | Twitter | Facebook Learn more about your ad choices. Visit megaphone.fm/adchoices
As Chief Technology Officer, Len Covello oversees the long-term technology vision of Engage People and is responsible for driving continued innovation. Len started his first technology company at the age of 18 and most recently was the Director and Chief Technology Officer with Access (formerly LRG Rewards). His passion is web-based application design and development across a wide variety of business applications, particularly in user interfaces and process automation. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, I was lucky enough to interview Len Covello, CTO and Co-founder of Engage People. Len discusses his early influences, including growing up in Toronto and being inspired by his father, who was an entrepreneur in the catering business. Len's passion for technology started at a young age with his first computer, a Vic 20, and continued to grow as he developed basic programming skills and built websites during the early days of the internet. His journey into the tech industry involved transitioning from professional services to building a product-focused business. Engage People was born out of identifying a significant opportunity in the legacy loyalty programs industry, where they now work with major financial institutions and global brands.Len emphasizes the role of strategic partnerships, industry conferences, and leveraging consultants with deep connections in the loyalty space as key drivers for Engage People's sales and growth. Len also highlights the challenges of scaling quickly and the importance of maintaining product quality through diligent processes and respect for quality assurance roles. Len offers valuable advice on building a portfolio, the power of relationships, and the evolving focus of Engage People as they continue to transform the loyalty program industry.Dive into the vibrant pulse of innovation with Len Covello's insights on mastering the tech frontier in this episode of The First Customer!Guest Info:Engage Peoplehttp://www.engagepeople.comLen Covello's LinkedInhttps://www.linkedin.com/in/len-covello/Connect with Jay on LinkedInhttps://www.linkedin.com/in/jayaigner/The First Customer Youtube Channelhttps://www.youtube.com/@thefirstcustomerpodcastThe First Customer podcast websitehttps://www.firstcustomerpodcast.comFollow The First Customer on LinkedInhttp://www.linkedin.com/company/the-first-customer-podcast/
Curious about how loyalty points might soon replace cash and credit at your favorite stores? Join us as we sit down with Jonathan Silver, CEO of Engage People, and Len Covello, CTO of the same company, to unravel the groundbreaking "Pay With Points" technology. Discover how this innovative system transforms loyalty program points into a versatile payment method, making checkout smoother for members and more profitable for retailers. Jonathan and Len shed light on the significant advantages this offers to loyalty programs, members, and merchants alike, and discuss the compelling business case behind this game-changing payment option. They also share revealing insights from a recent consumer survey, showcasing the high demand for loyalty currency amidst the economic downturn and why points are seen as more stable compared to buy now, pay later plans and cryptocurrencies.But we're not stopping there. We also explore the future horizons of loyalty points in various retail landscapes—from gas stations to grocery stores and small businesses. Jonathan and Len reveal how major brands are successfully rolling out pay-with-points systems and the vision of loyalty points becoming an integral part of everyday transactions. Tune in for a thought-provoking discussion on the fascinating future of loyalty points in payments!
IN THIS EPISODE...Have you ever wondered what drives loyalty? Initially, loyalty programs were driven by tangible rewards like vacations or merchandise, but with the rise of companies like Amazon, which excel in personalization and broad offerings, the focus has shifted. The loyalty currency, which is endorsed by major corporations, is what drives customer loyalty and engagement in today's world.Len Covello is the Chief Technology Officer at Engage People Inc. Len is a designer and developer of web-based applications for an extensive variety of corporate applications and is particularly skilled at automating current procedures and creating user interfaces. Len's leadership is the source behind Engage People's loyalty programs.------------Full show notes, guest bio, links to resources mentioned, and other compelling episodes can be found at http://LeadYourGamePodcast.com. (Click the magnifying icon at the top right and type “Len”)Love the show? Subscribe, rate, review, and share! Learn more about us! https://shockinglydifferent.com/-------------WHAT TO LISTEN FOR:1. What approaches are suitable to motivate people in a fast-changing field like technology?2. What are the mindset changes an organization faces over time?3. What drives loyalty?4. What is the best advice for those wanting a CTO career?5. How does AI impact the loyalty industry?------------FEATURED TIMESTAMPS:[03.27] Len's personal background.[04.42] Len's journey to Chief Technology Officer at Engage People.[08.33] The risk of innovation – The risk new innovations take when they bring their product to the market.[11.43] Enabling great people to do great things as a leader.[15.20] Loyalty programs at Engage People.[19.15] Advice for a Chief Technology Officer career.[21.40] The impact AI has on loyalty as an industry.[25.40] Signature Segment: Lev's LATTOYG Tactic of Choice: Leading with intellectual horsepower.[27.10] Signature Segment: Len's entry into the LATTOYG Playbook: Being in a very measured mindset.------------ADDITIONAL RESOURCES FOR YOU:Overview: Our Signature Leadership Development Experience: http://bit.ly/DevelopYourGame
In May, Justin Hendrix moderated a discussion with David Rand, who is a professor of Management Science and Brain and Cognitive Sciences at MIT, the director of the Applied Cooperation Initiative, and an affiliate of the MIT Institute of Data, Systems, and Society and the Initiative on the Digital Economy. David's work cuts across fields such as cognitive science, behavioral economics, and social psychology, and with his collaborators he's done a substantial amount of work on the psychological underpinnings of belief in misinformation and conspiracy theories.David is one of the authors, with Thomas Costello and Gordon Pennycook, of a paper published this spring titled "Durably reducing conspiracy beliefs through dialogues with AI." The paper considers the potential for people to enter into dialogues with LLMs and whether such exchanges can change the minds of conspiracy theory believers. According to the study, dialogues with GPT-4 Turbo reduced belief in various conspiracy theories, with effects lasting many months. Even more intriguingly, these dialogues seemed to have a spillover effect, reducing belief in unrelated conspiracies and influencing conspiracy-related behaviors.While these findings are certainly promising, the experiment raises a variety of questions. Some are specific under the premise of the experiment- such as how compelling and tailored does the counter-evidence need to be, and how well do the LLMs perform? What happens if and when they make mistakes or hallucinate? And some of the questions are bigger picture- are there ethical implications in using AI in this manner? Can these results be replicated and scaled in real-world applications, such as on social media platforms, and is that a good idea? Is an internet where various AI agents and systems are poking and prodding us and trying to shape or change our beliefs a good thing? This episode contains an edited recording of the discussion, which was hosted at Betaworks.
Send us a Text Message.Engage People is a technology innovation company with a vision to bring technology to the forefront to enable a better customer experience. The company seeks to leverage today's technologies to drive improved outcomes for brands while elevating loyalty programs and the member experience. Jonathan Silver, CEO of Engage People, has worked in the industry for over 36 years. He began his career with Maritz Canada—now Bond—before holding various senior positions in the loyalty sector. Nearly 16 years ago, Silver co-founded the precursor to Engage People before rebranding the company in 2015. Today, his role at Engage People focuses on strategy and sales. Mark Johnson, CEO of Loyalty360, spoke with Silver about “paying with points” technology, the uChoose Rewards® program managed with partner Fiserv, and making the offer-redemption experience seamless for customers.
Concern in Tauranga about the city election's low voter turnout. Olympic rower Mahe Drysdale has an almost 6000 vote lead in the mayoral race, with just the specials left to count. Voter turnout's shaping up to be one of the city's lowest in a decade, with around 30 percent of residents casting their vote. Tauranga Business Chamber chief executive Matt Cowley told Ryan Bridge the process is struggling to engage people. “Raises questions around is this really the full democracy that our so-called community has wanted.” LISTEN ABOVE See omnystudio.com/listener for privacy information.
Are you curious about how artificial intelligence is reshaping the retail industry and revolutionizing loyalty programs? Join us in this engaging episode of the Tech Talks Daily Podcast as we sit down with Len Covello, CTO and co-founder of Engage People Inc. Len brings his expertise to the forefront, sharing insights on how AI is enhancing the retail landscape and the innovative ways Engage People is driving loyalty through their unique technology. In our conversation, Len explains how Engage People has built a robust network allowing loyalty program members to pay with points directly at checkout. This novel approach not only provides an additional currency option but also significantly increases average basket sizes and drives more transactions. We'll delve into how this technology works across various industries, adding value for consumers and building trust in loyalty programs. We'll also explore the broader impact of AI in retail. Len emphasizes that while AI isn't revolutionizing retail, it serves as a powerful tool for making more accurate decisions based on data analysis. From personalizing offers to optimizing inventory and pricing strategies, AI enables retailers to leverage data more intelligently, effectively "punching above their weight." Further, Len will discuss current trends aimed at enhancing customer experiences, such as the integration of payment with points, the advent of one-time payment tokens, and the increasing importance of providing a seamless omnichannel experience. We'll also touch on the challenges retailers face, like inflation and competition in the loyalty card space, and how innovative solutions can help overcome these hurdles. Looking ahead, we'll consider the future of loyalty programs. Len envisions a world where inter-brand partnerships provide a unified customer experience and AI drives hyper-personalized offerings. The ultimate goal? A "nirvana" customer journey that seamlessly integrates financial and retail partners. Tune in to discover how Engage People is at the forefront of this exciting evolution in retail and loyalty, and how AI is poised to create more efficient, personalized, and engaging shopping experiences. Share your thoughts with us after the episode – how do you see AI transforming your shopping habits?
The post Rise-Up Sunday: Discover God and Engage People appeared first on Reston Bible Church.
Paul Critchley, president of New England Lean Consulting, explains what Lean and Continuous Improvement is truly all about, how to leverage it, and how to incorporate it into your culture to realize increased growth and success. Paul will be speaking at The Quality Show South May 2 at 12:30 p.m.
If you ever wondered how the world of loyalty programs, points and all those miles actually work behind the scenes then this is the episode for you! Len Covello, CTO at Engage People joins Scott and Guest Co-Host Lauren Livak Gilbert to explain it all. Len also tells us about the amazing study they did to figure out the why behind loyalty programs. Lauren hosts “What's That Keyword?” game and a fantastic NEWS segment. So many juicy nuggets and a lot of laughs. Always Off Brand is Ecommerce Simplified, Learn & Laugh! QUICKFIRE Info: Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Guest: Len Covello LinkedIn: https://www.linkedin.com/in/len-covello/ Engage People Website: https://www.engagepeople.com/ Guest Co-Host - Lauren Livak Gilber LinkedIn: https://www.linkedin.com/in/laurenlivak/ Website: https://www.digitalshelfinstitute.org/ HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 16 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC. LinkedIn https://www.linkedin.com/in/summerjubelirer/ Scott Ohsman has been working with brands for over 28 years in retail, online and has launched over 200 brands on Amazon. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/ Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley is based out of North Carolina and has worked in multiple product categories and has also worked on the brand side and started with Nordstrom on the retail floor. LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/ Huge thanks to Cytrus our show theme music “Office Party” available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449 “Always Off Brand” is part of the Quickfire Podcast Network and produced by Quickfire LLC.
Len Covello, Chief Technology Officer (CTO) at Engage People, leading the long-term technology vision of the company and is responsible for driving continued innovation in the loyalty sector. He is an innovator in the technology space and a thought leader in loyalty. Len started his first technology company at the age of 18 and most recently was the Director and Chief Technology Officer with Access (formerly LRG Rewards). His passion is web-based application design and development across a wide variety of business applications, particularly in user interfaces and process automation. He's an active member of Forbes Technology Council, a cornerstone of the Engage People executive team and member of the board of directors. Questions · We always like to give our guests an opportunity to share in their own words, a little bit about their journey, could you tell our listeners how it is that you got to where you are today? · Now, could you tell our listeners just a little bit about what Engage People does? · What are your views, and you can tell me, since you're a loyalty expert in terms of like cross exchanges. So, let's say for example, you have loyalty points from an airline, but you're able to use those loyalty points from the airline at a hotel, or maybe for an attraction that you'd like to visit. Have you seen those kinds of activities happening, is that something you see happening in the future? · If you are to give our listeners maybe one or two trends that you see emerging in 2024 and beyond as it relates to loyalty and rewards and using it as a currency on its own, what would those be? · Now could you also share with us what's the one online resource, tool, website or app that you absolutely can't live without in your business? · And could you also share with our listeners maybe one or two books that you've read, it could be a book that you read recently, or even one that you read a very long time ago, but it has had a great impact on you. · Can you also share with our listeners what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. · Now, if you could choose one word or one attribute or characteristic that you believe a leader needs to have in order to have a team that is intrinsically motivated? · Where can listeners find you online? · Now, before we wrap our episodes up, we always like to ask our guests, do you have a quote or saying that during times of adversity or challenge, you'll tend to revert to this quote if for any reason you get derailed or you get off track, the quote kind of helps to get you back on track. Highlights Len's Journey Me: We always like to give our guests an opportunity to share in their own words, a little bit about their journey, could you tell our listeners how it is that you got to where you are today? Len shared that it's one of those stories, he doesn't think it's a straight line to get here, when he was quite young, as mentioned that 18 he definitely enjoyed working with computers, building applications. But he was always tied to the user experience, he was always tied to that ability to make things run a little more efficiently. So, he started building just web applications, very crude back in the day, so, internet was still pretty young. And started building these solutions for different organizations and eventually met with a company that was in the loyalty space. And they provided basically legacy loyalty, so, for those of us that remember you used to get a catalogue sent to your house, and it had some items that you could redeem from, and you'd either phone in or potentially fill out a form. And they talked with that organization about all the things they could bring there and that's what really started the precursor to engage was adding first solutions for the redemption and the fulfilment and then understanding more about the space and started as two of them and eventually, they ended up acquiring that company in the loyalty space that became their focus and turned into 150 plus people organization. About Len's Company - Engage People Me: Now, could you tell our listeners just a little bit about what Engage People does? I know you mentioned that it's focused on loyalty but kind of give us a synopsis of what problem are you really solving for customers? Len shared that they're a technology company at heart, loyalty just happens to be the discipline they play in. What they really like to do is innovate and impact an industry that they play in, and what they mean by that is in loyalty, it's been a pretty legacy solution based business he'd say where a lot of the advancements that they see in other industries didn't make its way to loyalty. So, what they do at Engage is they provide solutions to help organizations run loyalty programmes, and that can be on the earn side, so when you're a member of a programme and you swipe that credit card or tap that credit card, you earn some points. They provide the solutions that a lot of financial institutions use to do that. But he thinks the really exciting thing about what they do is on the redemption side, so when a customer looks to use their points, and really a lot of advancements come there, and one of the things they do today is they're one of the leaders in the pay with point space. And what that means for their customer is, instead of ordering from that website, or that catalogue, you can now go on to your favourite ecommerce store or pull up to a BP station, tap that card and use your points as a form of currency, so Engage really services the loyalty industry in those two spaces. But again, the exciting part is the pay with points. Me: And what companies and industries do you think should consider implementing loyalty points as an alternative payment choice? Len shared that really anyone that's taking any form of payment today, over the past few years they've seen some alternative forms of payments, whether it's different cryptocurrencies or even the BNPL solutions that exist, a loyalty currency is a funded currency, there's no risk with it, it's got that value, it's funded. So, any company running a loyalty programme, whether it be a bank, a hotel chain, an airline, they're funding that currency, so if you're looking to accept payments, what you're really doing is exposing your members or your customers to use what effectively is a $200 billion a year currency that gets issued each year, so significant amount of money. So, he doesn't think there's really a specific industry that should accept this, it's all industries that are accepting any form of payment. Me: And based on your experience in this space Len, could you give our listeners an example of, let's say an industry that the loyalty points works in, and that you found it to be extremely successful and of high value? Len shared that one of the things that surprised them, so they do this today for companies like Amazon, so the everyday item that you're looking to make that purchase, you can now use your points to check out. What they were really surprised with and pleasantly surprised is they brought this to the gas space, or the petrol space, depending what area of the world you live in. So, you can go and fill up your vehicle and tap your points and it presents a real time offer to the customer to use their points and they were amazed at the uptake on that because loyalty typically, people think of it as an aspirational type usage of points. But what they've seen with the pandemic and even the way the economy is looking these days is a lot of people are using this to help subsidise just the increased cost of living or those everyday expenses. So, it's been a pleasant surprise that through their technology, they allow customers now to offset those everyday expenses that they have. So, he would say those small items, purchasing a coffee that you would every day, and now being able to use your points, that's where they've seen really an incredible impact. Me: And just listening to you speak, I'm here thinking too with loyalty points, well, at least for the ones that I redeem, for example, at my supermarket, I feel like I patronise this business on a weekly basis, monthly basis consistently and if I'm able to even get two grocery bills paid for fully with loyalty, I almost feel like I'm getting back some investment from doing business with this company over extended and consistent period of time. Is that pretty much how they sell the whole loyalty experience? Because what I found as well is a lot of companies sign you up for loyalty rewards, but then if you don't remember to ask, okay, so can these rewards be redeemed? How does it work? Typically, it just sits there and you don't even know you have points and then you heard they expired. Len stated that that's really what they're seeing a lot of change in is, especially the programmes you don't interact with every day, like you mentioned, you're visiting that grocery store frequently and that relationship is what loyalty is, it's really a relationship, to use your words, you're going to patronise them by continuously shopping there, and they're going to give you something in return for that. And that's where the currency really comes into play, it's letting you know that they value you coming back to that location, time and time again, and they want to give you something back, and really treat you a little different than any other customer that would just walk through the door. Loyalty Programmes – Cross Exchanges Me: What are your views, and you can tell me, since you're a loyalty expert in terms of like cross exchanges. So, let's say for example, you have loyalty points from an airline, but you're able to use those loyalty points from the airline at a hotel, or maybe for an attraction that you'd like to visit. Have you seen those kinds of activities happening, is that something you see happening in the future? Len shared that it's already starting to pick up and so they're from Toronto, so Canadian organization, there was this thing that really only worked in the country for some reason, which were coalition programmes where a lot of different programmes came together, use a common currency. And they're seeing a lot more of what you just mentioned, where companies are comfortable with themselves. So, they're saying, “We know you're going to keep interacting and shopping with us, and we're going to issue that currency, but we're going to let you spend it in other places, because you're still seeing the value in where you earn those points.” So, if he's comfortable with the offer he's providing, and he's confident that he's got a relationship with you, then it really is advantageous to tell you, you know what, you can use those points to book a hotel, even though you earn those points from a grocery store or from an airline. And then when you stay at that hotel, you'll reflect back and say, you know, this trip was covered, either in part or the whole thing was covered, because I shopped with insert any company you want here, whether it was Sephora or was Hilton, it doesn't matter. Me: And you would remain loyal to the company that allowed you that affordability to have that vacation, as you mentioned, hotel room paid for because of your purchases with them. Len agreed absolutely. In Terms of Loyalty and Rewards – Trends Emerging in 2024 Me: So, in terms of future trends, I know AI I'm sure has some impact on the whole loyalty programmes that are implemented, but as a loyalty expert and seeing that you've been in the space for so long. If you were to give our listeners maybe one or two trends that you see emerging in 2024 and beyond as it relates to loyalty and rewards and using it as a currency on its own, what would those be? Len shared that he thinks the first one is what Yanique mentioned, it's the ubiquitous nature of those points. So, they're going to be free for you to use and more and more locations and a lot more cross promotions with brands. So, they're going to be very comfortable in their partnerships, they're going to be very forthright with who they want to partner with and you'll be able to fly in on an airline, take a ride share to a restaurant, and that ecosystem will exist to use your points all together. So, he thinks that's the first thing we're really going to see a lot of. And he thinks some of the things they've talked about in this industry for years, the personalization for a customer that really wants one experience. Although the technology has been there, it's been hard to manage and implement or just kind of onerous, and bringing tools like machine learning and AI into that space will assist with that. So, he doesn't think it'll be anything ground-breaking, like people tend to predict out there, but a lot of utilization of that technology to execute some strategies that have existed for some time. App, Website or Tool that Len Absolutely Can't Live Without in His Business When asked about online resource that he can't live without in his business, Len shared that he thinks for them, it's Slack. Just that ability to message. So, personally, he uses a tool called Trello a lot and it helps him organize his thoughts, he's a pretty visualized person. But he would say the tool that's probably open the most on the screen on his devices is Slack and it's that ability to message people, especially as they move to a remote work environment, it's really kind of an invaluable tool for them. Books that Have Had the Biggest Impact on Len When asked about books that have had a great impact, Len shared that they fall into two categories of things that really interests him. So, he likes a lot of documentaries, biographies, things of that nature. And like mentioned early on, he kind of fell into this space, it was something he enjoyed doing and eventually got into a leadership position. So, anything he can read about understanding how to be a better leader, how to run an organization is really big for him. So, anytime he gets a chance, anything he can read or listen to from Simon Sinek is just helpful for him on how to be that that servant leader, there's a great book that really apply to their organization as they grew from Ben Horowitz, which was The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers. And that taught him some great lessons and exposed the fact that growing a business isn't easy, it's not always a straight line and goes in a perfect direction. So, those are the types of books that really helped him on the leadership side. And then on the flip side, the artistic side of things is he really admire people that have done some pretty incredible things in whether it's the user experience space, the artistic space, it could be music. So, just recently, he read a book about Jony Ive from Apple, who is the genius behind Apple's greatest products, and he found that to be really inspiring for him. What Len is Really Excited About Now! When asked about something that he's really excited about, Len stated that that's great question. They've been fortunate to work with some pretty large global organizations. So, right now there's some things he can't share the details, but things that are transforming kind of the payment ecosystem with some of the largest brands in the world, that's really exciting. It's that opportunity to be truly impactful and to do something differently. So, on the work side, that's something he looks forward to each day, and they've got a team, product and innovation team that really drives a lot of that change here. So, it's exciting for him to actually interact with their team day to day, they've got a fantastic team and working specifically on this project that he's mentioning, just inspires him. One Attribute | Characteristic a Leader MUST HAVE to Motivate Their Team Me: Now, if you could choose one word or one attribute or characteristic that you believe a leader needs to have in order to have a team that is intrinsically motivated? So, they're not inspired by money, you don't have to dangle things in front of them to get them to do the work it but they're intrinsically motivated because as a leader, you inspire them. What would be that one word or that one trait or characteristic? Len shared that the word for him is Trust. The people they have at Engage really drive the organisation, he always say that on any of these podcasts or interviews to anyone that's listening is they're really driven by their people. And he thinks the thing that they appreciate the most about the leadership and just others in the organization is that level of trust. So, that's not always the case, organizations have people that come and go that don't necessarily exude those characteristics or those traits. But he would say as a leader, if your team can trust you, they know you have their best interests at heart, and they know you're looking out for them, then they're willing to do the same for you. Me: Alright, awesome. So, trust, I like it. Where Can We Find Len Online Website - www.engagepeople.com LinkedIn – Len Covello Twitter/ X – Len Covello Quote or Saying that During Times of Adversity Len Uses When asked about a quote or saying that he tends to revert to, Len shared that he doesn't know that there's a quote, that's a positive quote, they have some funny ones, sometimes probably not appropriate. But he doesn't go to a quote, he tends to go to moments in time that he thought were really beneficial to him. So, there's always a point in his career and he remembers it vividly to this day where now a mentor to him saw him at a point where he was still at he'll call it immature in his business acumen and sat him down and taught him how to be more measured. And he thinks that's the best thing you can do that a lot of the leaders that he admires have the ability to not get too up on the highs and not get too low on the lows, and just be measured with things and have that opportunity to take a step back, really evaluate the situation and understand that you'll get through it. Me: All right, awesome. Well, thank you so much Len for taking time out of your very busy day and hopping on this podcast with us and sharing all of the great insights as it relates to loyalty and having it as a viable currency that you can use in an organization. And also looking at some of the emerging trends that we can look forward to in terms of loyalty rewards and points being something that can be more acceptable across the board regardless of where you are, what part of the region you are in the world that customers can just have greater access to benefits from organizations that they love, organizations that they patronise consistently, organizations that have been a part of their lives for so many years, that they can actually have some value out of it through having it as a viable payment option and getting back something in return. It was a great conversation. Thank you so much. Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest Links • The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers by Ben Horowitz The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!
In episode 85 of The Payments Show Podcast, I spoke to Len Covello who is the Chief Technology Officer at Engage PeopleEngage People provides loyalty solutions to businesses, enabling members to earn and redeem rewards.VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/85Summary of topics discussed:(00:59) - Stats on Loyalty Points(01:50) - Company Overview: Engage People(04:41) - The Power of Brand Trust in Loyalty Program(05:46) - The Importance of Seamless Integration in Loyalty Schemes(06:14) - Pay with Points(09:29) - The Role of Loyalty Programs in Travel(10:49) - The Impact of App Fatigue on Loyalty Programs(13:18) - The Evolution of Loyalty Programs(13:47) - Paid Loyalty Programs and Exclusivity(16:00) - Personalisation and Timeliness of Offers(21:05) - Where to Start with a New Loyalty Program(25:06) - The Future of Retail and Loyalty(26:10) - Loyalty Fraud and Security(31:17) - Implementing a Loyalty Solution(33:00) - Get In TouchAnd much more…Details:- Recorded on 31 Jan 2024- Host: Satwant Phull- Guest: Len Covello, CTO at Engage PeopleNext Steps- Get in touch with Satwant: digitalmoneylab.com - Engage People: engagepeople.com
Episode 38: Marcus Nanson and Paul McClatchie The Recruitment Network provides a platform for successful recruitment leaders to share their stories, experiences and perspectives on what it takes to get to the next level. This episode presents an engaging conversation between two great business leaders: Marcus Nanson, Director of NSG Resourcing and Paul McClatchie, Founder of Engage People. . Sneak Peak: Marcus Nanson: Help Mortgage Brokers secure the best Advisor Roles. This also means, they work with the best Mortgage Brokerages in the Country. Paul McClatchie: Engage People is a specialist Irish recruitment firm, connecting ambitious career-orientated candidates and clients. We have deep expertise across 4 niche strands:Accountancy & Financial across Commercial Organisations & Professional ServicesBanking & International Financial Services Tune in below!
This week on the Retail Perch, Gary and Shekar are in the festive spirit as they mark a momentous occasion - their 100th episode! To make it truly special, they're joined by a distinguished guest, Len Covello, the Chief Technology Officer of Engage People, a company dedicated to enhancing customer loyalty. Together, Gary, Shekar, and Len dive deep into the fascinating world of customer loyalty. They discuss the intricate dynamics of loyalty programs, the redemption of reward points, the ever-evolving landscape of customer loyalty in the era of technological advancements, and so much more. Tune in for an insightful and celebratory episode!
Jesus gives a course correction to His Church some 60 years after the coming of the Holy Spirit. We can pull some simple dos and don'ts out of this texts that was to the 7 churches of Asia Minor, but are also for the Church today.
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Hi Guys welcome to the Fintech Coffee Break, I'm your host, Isabelle Castro. This week I shared my coffee break with Len Covello, CTO of Engage People. Customer Loyalty programs are an area that has become increasingly important to brands, in the US, an Accenture report found that there are 3.3 billion loyalty memberships and customers interact with an average of more than six on a regular basis. Studies have found that loyalty programs can boost customer engagement and business revenue, providing a platform for businesses to reward and encourage ongoing relationships with their customers. Engage People focuses on creating impactful loyalty programs. Spanning different verticals from financial institutions to hospitality, they work to create connections between customers and their clients, lowering costs of redemption and enhancing data management. I spoke to Len about how they were doing that, and what he sees for the future of the booming sector.
A good work ethic is a good business.Renee and Mark talk about creating a name for yourself in EP through consistently good work. They look at the generations today in EP and see how involved they are on social media, as well as a certain level of entitlement that would have been inconceivable before.Renee shares how she uses social media for fun and business and represents brands she truly feels help the community. Tune in to hear more on the value of work ethic and Renee's krav maga stories in this episode of The Fearless Mindset Podcast.GOLDEN NUGGETSMedia distorts stories and teaches younger people the wrong things - Renee: "Media wants to get the best like they want to get the best story first. So they'll sugarcoat or leave words out to make it better than what it is. And then what do kids do? They listen to it. And it's word for word whatever was posted on the news.""Like guns, guns are bad. Guns kill people. Yes, they do, but they also protect people. They kill people in the wrong hands. If the gun gets in the wrong hand, it does. But they also are used to as an equal playing field to protect ourselves."Learn your client's culture to serve them better - Renee: "Because of the fact that I've started to work with some royal families, I really try to figure out where they're from and their cultures." "And I really respect that culture, especially with women, understanding like how to open the door for them and making sure that they're properly dressed before they go into the public, making sure that like with tattoos."Get to know more about Renee:LinkedIn | Website | InstagramTo hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.
In this episode Louise shares her perspective using humour to engage with people. She talks through her experience as stand up comedian and public speaking coach. Louise has a unique dual standing of being a prominent figure in the Business community and the Comedy industry. She has empowered thousands through one to one and team coaching, video and online courses. She has created personal and professional coaching programmes for executives, leaders and entrepreneurs and been hailed by business leaders on her thoughtful, engaging and entertaining delivery. Follow Ben on LinkedIn - https://www.linkedin.com/in/benpthoughts/ Elevated You Home - http://www.elevatedyou.live
Loyalty360's Mark Johnson interviews Jonathan Silver, Engage People, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
Loyalty and Rewards programs have a long history but they are constantly evolving. In this episode, Len Covello, CTO at Engage People Inc. educates us on loyalty and rewards programs, how they're integrated into payments, and how AI plays a major role in personalizing each consumer's experience. https://www.soarpay.com/2023/03/engagepeople/
Episode 15: Paul McClatchie and David Weir The Recruitment Network provides a platform for successful recruitment leaders to share their stories, experiences and perspectives on what it takes to get to the next level. In this episode, we present an engaging conversation between two great business leaders: David Weir, Founder of Tile Hill and Paul McClatchie, Founder of Engage People. Sneak Peak: Paul McClatchie: Founder of Engage People, based in Dublin Ireland, covering the 4 core areas of accounting, banking, insurance and legal with 20 years of experience. David Weir: Tile Hill is now recognised as a Platinum Provider of Interim Managers and Independent Consultants by the Institute of Interim Management. Our rapidly growing Executive Search business supports clients across the UK with impactful senior appointments. Tune in below!
Relationships are a beautiful part of work & life—but they can also be the source of tension, confusion, and pain. Dr. Rosie Ward guest-starred to share some wisdom on drawing healthy boundaries. Learning to show up authentically as our best selves includes a lot of things, as you'll hear in this episode: Eliminating unhealthy relational patterns Learning how to say “no” Establishing healthy behaviors (so that you can advocate for yourself) Considering your communication methods (i.e. when to call vs. when to text) Upholding healthy boundaries Passive aggressiveness, ineffective communication (a.k.a. misunderstandings), and a poor understanding of ourselves all get in the way of showing up at our best… especially in difficult relationships! You are allowed to set boundaries that enable you to stand in your personal power. You are allowed to set limits in your relationships. You are allowed to present your best self.
If you want to crack the code on how to create a memorable experience in your next virtual meeting, listen in. Amazing content doesn't equal automatic engagement. Strategies to get people talking and typing in the chat does.It may be tempting to wait until the end to invite questions, but avoid this at all costs. Listen for what to do instead! You'll get tools on how to not only engage your audience but also stay on track with your presentation, despite the interruptions. You'll also find a bonus tip on how to draw in a quiet audience, and regulate a chatty one.Tangible Takeaways:The key to making the Zoom experience engaging is creating space for them to respond.Ask open-ended questions such as, “what questions do you have?” as opposed to, “do you have any questions?”If someone asks a question you'll be covering later, give them a quick answer and assure them you'll go into more detail shortly.Encourage responses in the chat.When asking your audience to respond, pause first so they can gather their thoughts. Sometimes it can take up to 15 seconds for people to respond.If no one engages, set perimeters. Explain that you'll continue after you hear from three people (or one, or two…). This works well when you have a talkative group, as well. The point is to keep it contained.About me:Karen Laos is a keynote speaker and leadership coach equipping women to stand out with unshakable confidence. She specializes in communication: executive presence and compelling messages. Karen champions female business leaders to own their value and find their voice so they can be seen and heard. She also works with teams to create cultures of trust and function at their best.Karen has coached leaders at Facebook, Google, Netflix, Uber, Sephora, Sony, Microsoft, Fidelity, Charles Schwab, Trip Advisor, Bacardi, Levi, and more. Karen's style is fun, encouraging and results-oriented. She immediately moves past the “fluff” and gets straight to the issue (just ask her clients). Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Clubhouse: @karenlaosEpisodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
There are many proven facts regarding the use of video in social media advertising. This year, to invite people to your Christmas services, I want to challenge you to leverage the power of video! In this episode, we talk some stats that prove that video creation is well worth your time, and then we will talk about 4 different video ideas that you can create that are sure to help you reach more people online this Christmas season. Links & Episodes Mentioned in this Episode: Outside Article: Video vs Image Ads How to use Facebook Ads Correctly to Reach More People The Best Way to Get First Time Visitors to Your Church Using Social Media How To Create Visitor Pipelines On Your Website That Actually Work Free Resource Center Links: Advent Readings and Advent Social Media Graphics Trendy Christmas Graphic Classic Christmas Graphics Official Sponsors of the SCMP: Tithe.ly Help the Show: Leave Feedback Connect with Marc: Email: hello@smallchurch.media Website: https://smallchurch.media Website: https://marchyde.com Instagram: https://instagram.com/tmarchyde
Bill Tieleman, communications and strategy consultant and former NDP advisor.
All this week on the show I'll be speaking to some of Ireland's newest and most unique SMEs. We will be finding out who's behind them, what their ethos is and how they're navigating the current economic situation. And today's SME is in the recruitment business but focuses a lot more on hiring people for reasons other than just money. Paul McClatchie, founder and CEO of specialist financial and professional recruiters, Engage People joined Joe on the show today.
Have you ever delivered a presentation at work to colleagues, clients or stakeholders and as soon as you finish, you are asked questions that you have just addressed in your presentation. They weren't listening! It's a harsh truth but people aren't paying attention to your presentation. You might be sharing interesting information, data, graphs, designs, empathy maps, sketches, and ideas but your listeners can still zone out and stop listening. But if you fail to connect with your audience, teammates, clients and stakeholders you may lose out on getting buy-in. You can lose time. Many mistakes can be made which can end up being very costly. In today's episode I am sharing how you can make your colleagues and audience listen to you by having a dynamic presentation that captivates and inspires your team mates so they aren't leaving the presentation feeling more confused than when they first joined. Times to check out: (02:40) Why no one listens (05:20) When people 'actually' pay attention (07:21) Starting with a strong opening (10:07) Asking a question (11:47) Expectations of what is to come (13:22) What to do when people start to zone out? (16:24) How to keep it dynamic (18:00) An engaging presentation structure (20:17) Important tips for engaging people If you have a presentation coming up and you'd like to learn more communication tips and strategies then get your name on The Fluent Club waiting list so you will be the first to hear when it next opens. Trust me, you don't want to miss it! The Fluent Club is the best place for design and tech professionals to reach a higher level of fluency, express yourself confidently, and grow as a professional in a fun, supportive environment with like-minded people. Recommended episode: How to Summarise Information and End Your Presentation Explaining Your Process with Clarity FOLLOW > Facebook: https://www.facebook.com/fluentspeakersltd Instagram: https://www.instagram.com/fluentspeakers LinkedIn: https://www.linkedin.com/in/gemma-keeling-fluentspeakers15/ WHO AM I: I'm Gemma Keeling, Founder, and CEO at Fluent Speakers. With a Master's degree in Applied Linguistics and Second Language Acquisition from The University of Oxford, and an undergraduate degree in Spanish and Teaching English as a Second Language, I have extensive training and expertise in education. I have travelled extensively and worked in many different societies and cultures. I coach digital design and tech professionals to improve their communication skills in English.
Katie and Adam talk all things church media and how you can use fun content to engage people and reach seekers with the Gospel. Join our community today at churchcommunications.com/group.
My guest this week has a passion for creating something new that will change the industry and leave a legacy he can be proud of. In a fast-paced world and a time of life where everything seems to have already been done and you always hear people say there are no new ideas under the sun, Engage People CEO Jonathan Silver has managed to come up with something quite innovative.For those of you who may not know, Engage is a technology-focused loyalty company that aims to democratize loyalty currency. How do they do it? They integrate into the payments ecosystem in a manner that enables prompt technology to offer your loyalty credit card points, for example, as a form of payment for your Starbucks coffee. According to Jonathan, their proprietary platform provides the conduit between loyalty programs and the retail checkout process, with a vast network of clients and partners integrated into one truly unique ecosystem.As for their competitive advantage, they have developed the first true payments network for the loyalty industry, as well as a data driven platform that enables promotional engagement in real time. Not only does that bring the value of points to the forefront, it provides meaningful incentive for all touchpoints in the payments cycle, including the customer, the retailer and the partner.Tune in this week to hear Jonathan talk about his journey to CEO, including the two proprietary brands under the Engage umbrella, what the future of loyalty payments looks like in the next 2 to 3 years and how his passion for creating something impactful will eventually lead to a de facto payments offering for the loyalty currency market.
How to engage people in a post-truth culture where feelings are more important than truth? - Jesse G, Peter C, and Jesse B discuss the steps and approach from the Bible's perspective.
When most people think of work culture, their mind goes to happy hours, gifts, and other incentives. But work culture goes so much deeper than that一it's who you hire, how you communicate, build trust, and make decisions. I believe that a blend of in-person and remote work is here to stay, so I've been doing alot of research on how to cultivate collaborative, inclusive, and thriving online teams. I share what my experience was like being an HR executive during the early days of the pandemic, some of the things I would do differently in hindsight, and what I plan to do when I build a remote team. I explain how to create a solid internal communication plan, foster visibility across teams, set up core working hours, and plan in-person get-togethers. I also break down what soft skills to look for in potential employees when hiring for a remote position. IN THIS EPISODE, I TALK ABOUT:The importance of building trust and how to do it with your team online Some less commonly discussed pros and cons of working remotely The importance of creating agreements and protocols around communicationWhat ‘all hands' and ‘stand up' meetings are and when they're appropriate The top three things to look out for when you're hiring someone remotely RESOURCED MENTIONED: Owl Labs State of Remote Work study We Work Remotely Rituals for Virtual Meetings: Creative Ways to Engage People and Strengthen Relationships The Holloway Guide to Remote Work CONNECT WITH JACKIEFollow People Principles: @peopleprinciplesLet's TikTok: @peopleprinciplesLearn more: peopleprinciples.co
Fred Caldwell is the President and CEO of Caldwell Companies, a fully integrated residential and commercial real estate firm founded in 1990 and based in Houston, Cypress, The Woodlands and College Station. Fred serves on several foundations and Texas A&M University boards as well as serving on the JH Ranch International and Everlasting Adventures boards. He is author of “Flying Your Business, Leadership Lessons from the Cockpit.” Show notes: 2:15 How Fred got into real estate 5:12 Casting a vision and the tools and resources that help Fred's leadership team during difficult times 12:15 Building alignment and allowing people to grow 18:34 Keeping people focus on the overall objectives 22:39 What to guard for that might interfere with executing with excellence 30:20 A bigger purpose in life 35:00 Handling unpredictable and unforeseen circumstances
Welcome back to Your Truth Shared. Joining Finola this week is special guest Paul McClatchie. Paul is the inspirational proud founder of the award-winning recruitment firm, Engage People, which takes great pride in creating happier and more productive workplaces by aligning business with talent. In this episode, Paul rewinds in time, sharing how he made a big decision and an even more significant move by transitioning from his director role at Cpl Resources Plc to growing his own business into the thriving company it is today. Paul also discusses shaping your company culture, the power of differentiating your business from others, how to support, inspire and lead your team to greatness and much more. Key points throughout this episode include: - An introduction to Paul McClatchie. - The key to cultural alignment. - Embracing a strategic thinking mindset. - Paul's experience of financial recruiting in challenging times. - Career moves: leaving a job to start a business. - Developing and sustaining employee engagement. - Influence at work and the determination to improve operations. - Differentiating your business from others. - The business mindset: creating more leaders and followers. - Why self-care in business is vital. - Paul's 3 F's – Focus, Fit and Fun. - The importance of setting and clarifying clear expectations. - Setting team goals and measuring performance. - Communicating with your team and learning about their ambitions. - The map of recruitment and driving your business mission. - The highs and lows of growing a business. Get connected socially with Paul McClatchie: https://engagepeople.ie/ https://www.linkedin.com/in/paulmcclatchie/ https://twitter.com/PaulMcClatchie Resources: Book: The Chimp Paradox by Professor Steve Peters. https://chimpmanagement.com/books-by-professor-steve-peters/the-chimp-paradox/ Get connected socially with host Finola Howard: https://www.linkedin.com/in/finolahoward/ https://howgreatmarketingworks.com/ https://www.facebook.com/HowGreatMarketingWorks https://twitter.com/HowGMW https://www.youtube.com/channel/HGMW This podcast is proudly produced in partnership with podlad.com
This recording is from Fintech Nexus USA (formerly known as LendIt Fintech USA) held at the Javits Center in New York City on May 25-26, 2022. It is from the track: Data, Fraud and the Future of Identity - Sponsored by Prove, and is titled: Working Together to Win Together: Creating a Culture of Collaboration. Speaking at this session are Lisa Henderson, EPSILON Data Management, LLC, Jena Cohen, JP Morgan, with Moderator: Len Covello, Engage People.
This recording is from Fintech Nexus USA (formerly known as LendIt Fintech USA) held at the Javits Center in New York City on May 25-26, 2022. It is from the track: Real-Time Payments: How Fintech is Not Waiting for the Fed - Sponsored by Visa and is titled: The next big trend, Pay with Points. Speaking on this session is Len Covello, Engage People, with Moderator: Yizhu Wang, S&P Global.
In this episode, Hailley and Habbi reflect on a new era of their work lives that involves managing freelancers and team members, deciding on tools, and the struggles and benefits of connecting across the internet and in person. Subscribe for emails: http://eepurl.com/c77nuf Get show notes: makework.work Timestamps: 00:09:27 Scope of roles 00:20:29 Hiring 00:42:20 Content calendar 00:52:58 Connecting remotely and in person 01:01:18 Shout outs *Timestamps may vary slightly based on the ads you hear. Mentioned during the show: The Power of Ritual: Turning Everyday Activities into Soulful Practices, by Casper ter Kuile Harry Potter and the Sacred Text Rituals for Virtual Meetings: Creative Ways to Engage People and Strengthen Relationships, by Glenn Fajardo and Kursat Ozenc Simon's MWW mug photo Threads How to use Notion database views Subscribe for emails: http://eepurl.com/c77nuf Get show notes: makework.work --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/makeworkwork/message Support this podcast: https://anchor.fm/makeworkwork/support
How to Emotionally Engage People with the Written WordDo you want to improve your writing?Do you want to discover new ways to emotionally engage the readers of your content?Do you want to get to know an outstanding writer/editor?If you answered "Yes" to any of these questions, this is the Inside BS Show for you. Join Dave Lorenzo as he interviews Lauren Hauptman. 00:00 How to Emotionally Engage People with the Written Word01:01 What makes Lauren the BEST in her field?05:12 How do we make sure our writing will connect with people?07:26 How does a ghostwriter write in a client's voice?09:39 How Dave gets into the head of the reader12:41 How to ensure you deliver on clients' expectations14:31 What is the importance of editing?19:09 How to make sure the content "hangs together"23:10 What is the most difficult thing for Lauren to edit?26:37 What is an excellent example of truly high-quality writing?32:41 How to Use Headlines to Engage Readers37:43 How can people work with Lauren?Lauren HauptmanLauren Hauptman, Ink.Editorial and Creative Services Consultant(415) 994-9424lauren@laurenhauptmanink.comhttps://www.laurenhauptmanink.com/About Lauren HauptmanBuilding better business stories through words and pictures: Lauren Hauptman Ink provides editorial and creative services consulting to clients of all sizes and industries.Services include marketing communications, copywriting & ghostwriting, editing & proofreading, publications & magazine consulting, branding and design. We specialize in translating business speak to people speak and marrying verbal and visual communications.We create everything from brochures and newsletters, to PowerPoint presentations and website content, to client success stories and articles, to fund-raising and sales promotions, handling projects from conception to fruition, on time and within budget.
As our youngest guest, but certainly wise for her age. You will hear how Bayley Melton has always been comfortable and what we like to call "a natural" when engaging with people living with disabilities. We hope that peers her age, and adults twice her age, will take away some encouragement and confidence to just be yourself! Just like Bayley, she has learned being herself is what truly helps to form a connection.
In this episode of Open Studio Martina Flor and her guest Rafa Goicoechea (Rafa Goicoechea), half of @treintayseisestudio with @nina_sans (both co-funder of @36daysoftype), discuss about the keys to become a viral phenomenon, how to start a side project & monetize it, how to engage people, and the truth about instagram. 36 Days of Type is a project that happens primarily on instagram and is a global open call that invites designers, illustrators and graphic artists to create their visual interpretation of the letters and numbers of the Latin alphabet. The project explores the creative boundaries of letterforms, and participants are challenged to design a letter or number each day for 36 consecutive days. The outcome is people from all over the world creating and sharing thousands of letterforms on social media at the same time. Full show notes at martinaflor.com/podcast
Here's what we cover: ✅ How Pooja creates a connection with her radio audience, after having been predominantly an on-air video personality. ✅ The top 3 most effective tools to tap into when looking to create an authentic relationship with a virtual audience. ✅ The "do"s and "don't"s for taking advantage of media platforms to build your authority. —
Author and motivational speaker Alexandria Nicole breaks down how we can have the tough discussions about race, create unifying and healing spaces, and engage with each other during the Covid pandemic. Alexandria sums it up by saying, "We got to get it together." She also dives into talking about personal growth and chats about her upcoming film project that explores the impact of protests in America. Check out this informative and inspiring interview.
In every business, organization or Church strategy is important. But, in order for the strategy to be effective, research is necessary. Research is important for a variety of reasons, but most importantly it is because without doing the right research and asking the right questions, your Church may not be effective in creating a great strategy to reach your community. To talk to me about doing the research is Tammy Burdick. She is the co-founder of Firm Foundations Marketing and is all about helping church leaders improve connection with people and minister to the true needs of their community. ACTION STEPS: Share your thoughts! How have you found doing community research helpful for your Church? Share below or on social media by connecting with Tom. Tammy is a great person and an amazing resource! To connect with her, check her out on Twitter and also make sure you check out the Ministry Reset: 50 Questions Growing Churches Ask to Engage People in their Community. Join the Digital Bootcamp Facebook Group. To learn how to be more effective using digital tools for your ministry join the group. This is for ALL Ministers, not just Church Communicators or Social Media Managers as we share resources, tools and digital trends to see how we can reach more people for Christ with these tools. Looking for Digital Ministry Coaching? The Church Digital is offering a variety of digital, phygital or metaverse ministry coaching and cohorts. Just click here. Sign up for the Sidekick Scoop Weekly Email. Each Friday get a fresh email with content from all over the ministry world (especially online and student ministry topics) and be encouraged in how you can minister more effectively in today's world. If you have an idea for a topic or a person for Tom to interview for a future podcast episode, email tapounder@gmail.com.
Aditi Patil, Catalysis faculty member, shares how to engage people through communication by using a storytelling approach. This approach is a powerful way to influence and connect people throughout an organizational transformation.
My guest today is Diane Lebson. Diane grew up as a first-generation American in Milford, Connecticut, the daughter of working-class, Polish immigrants who instilled in her a strong work ethic and desire to “do good.” After studying international relations in college, Diane stayed in Washington and began her nonprofit career on the national staff of United Way, the largest charity in the United States. Over the course of seventeen years, she managed United Way's national literacy program, directed the national board of trustees, and built a women's giving program that has to date raised over $2 billion and mobilized over 70,000 philanthropists. After leaving United Way, she went on to lead US fundraising operations for an international nongovernmental organization that serves orphans and abandoned children, leads a public library foundation, serves as the Chief of Protocol at the US Embassy in Canberra, Australia, and oversees the women's giving program for the American Red Cross. In 2018, she and her husband co-founded Evergreen Philanthropic Solutions, a national consultancy that helps nonprofit organizations, individuals, corporations, and foundations achieve their philanthropic goals. Here's what to expect during the episode: How individuals can help local nonprofit organizations? Sending a "Thank You" letter hits different! What do you think is the importance of working in a nonprofit organization that aligns with your own values? Outweighing the difference in men and women and their approach to philanthropy. Gender Generosity: Women are more likely to make charitable donations than men. Women's philanthropic influence within the family and community. Women on boards advance the goal of gender balance - And surprising advantages of women's presence on boards! What are the essential ways to ask a prospective candidate to join your nonprofit board? And many more! Connect with Diane Lebson! Website: https://www.evergreenphilanthropy.com/ Email: info@evergreenphilanthropy.com Contact#: 202-450-0260 Facebook: https://www.facebook.com/diane.lebson Instagram: https://www.instagram.com/dianelebson/ Twitter: https://twitter.com/diane_lebson?lang=en LinkedIn: https://www.linkedin.com/in/diane-lebson-cfre-18a0031/ For A Good Cause: A Practical Guide to Giving Joyfully https://www.amazon.com/Good-Cause-Practical-Giving-Joyfully/dp/1647423031 Go to https://hilandconsulting.org/boardorientationchecklist to get your free Effective Board Orientation Checklist. Mary's book is available on Amazon or wherever books are sold: Love Your Board! The Executive Directors' Guide to Discovering the Sources of Nonprofit Board Troubles and What to Do About Them. Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that, and follow us, on Facebook. Connect with Mary! LinkedIn: https://www.linkedin.com/in/maryhiland Inspired Nonprofit Leadership Facebook Group: https://tinyurl.com/inspirednonprofitleadership Company Facebook: https://www.facebook.com/hilandconsulting Website: https://www.hilandconsulting.org
Last week I gave you some ideas on how to properly re-engage people with humor.I also spoke about how I send out cold pitches using humor. During the week, I sent four custom humour based cold pitches and one landed.And it got me thinking...A big reason why it worked so well was because...-I had an email list full of great leads-I could draw from their past content in my pitch-The tool I used has their email (most of the time)So today I want to expand upon what I spoke about last week and show you how I find business influencers (potential clients).___________________________________ New Freebie AlertDo you find it hard to come up with fresh content ideas?Don't stress. I went out and sifted through 1000's of email subject lines from the world's top personality driven businesses. And I filtered it down to the top 50 subject lines...guaranteed to spark ideas and your content imagination.You can grab your free copy below.https://julesdan.com/contentideas/Got a question about the podcast?Email me at support@julesdan.com
Ever have a prospect tell you YES!Like it's a sure thing. You get all excited. But then...They never get back to you?Pretty frustrating right? You follow up again and again. But they don't reply.Far out...what do you do?Well the answer isn't another generic email. We need to use HUMOR to breakthrough.This is where the follow up becomes fun.You ready?__________________________________New Freebie AlertDo you find it hard to come up with fresh content ideas?Don't stress. I went out and sifted through 1000's of email subject lines from the world's top personality driven businesses. And I filtered it down to the top 50 subject lines...guaranteed to spark ideas and your content imagination.You can grab your free copy below.https://julesdan.com/contentideas/
In this episode, Glenn Fajardo joins me for a conversation about virtual rituals and their power to help us make sense of the virtual waters we are swimming in everyday. Glenn co-leads the immersive course Design Across Borders at the Stanford d.school, and is the co-author of Rituals for Virtual Meetings: Creative Ways to Engage People and Strengthen Relationships. His thoughts on ritual and using curiosity as a force for connection in virtual collaboration are just some of the must-listen moments. Head over to theconversationfactory.com/listen for full episode transcripts, links, show notes and more key quotes and ideas. You can also head over there and become a monthly supporter of the show for as little as $8 a month. You'll get complimentary access to exclusive workshops and resources that I only share with this circle of facilitators and leaders. Also, check out http://bit.ly/tryrev10off to get $10 off your first order with Rev, my favorite tool for getting accurate transcripts for the podcast and automated transcripts for my coaching sessions. In full transparency, that's an affiliate link, so I'll get $10 if you give it a try, too!
People are saved and healed by the word of your testimony! You need to be the gospel in the workplace to impact your coworkers or bosses. Ministry site: www.kingdomencounters.us Evangelist Caleb Wampler and Freddy DeCoster continue their conversation, now discussing how to impact your workplace for Jesus. Freddy says to preach at all times and if needed use your words. The saying that actions speak louder than words, is also very true in the Kingdom of Heaven. Do you stick to your word? When you tell a coworker or boss you are going to do something to do you stick to it? Do you love people, even when it may be hard to do? It requires faith to be faithful, the outcome of situations does not belong to you. If you feel like you are being treated unfairly at work, do you know that whether that is true or not, the outcome is not up to you? Stay connected through Evangelist Caleb’s social media: Facebook: https://www.facebook.com/CalebWampler/ YouTube: https://youtube.com/evangelistcalebwampler
This week I interview Paul McClatchie, Founder of Engage People, a specialist recruitment firm, aligning Businesses in Ireland with Financial Talent.Paul was a director in CPL recruitment up until 2016, when he left to set up his own firm. In the short period since starting Engage People, Paul has built the business to a team of 8 and over €1 million in annual revenue. In this conversation, Paul talks about why he left a leadership role in a well established company to start his own business, the books he’s read that have shortened his path to success and Engage People’s ambitions for international expansion. Find out more about Engage People here: https://engagepeople.ie/ Irish Business Builders is brought to you by Jetbooks. Jetbooks provides online bookkeeping services for Irish Businesses. For a free 15 minute online consultation, visit www.jetbooks.ie
Welcome Leaders for Equity, Allyship, and Diversity. If you are frustrated, saddened, bewildered, disgusted, or feeling any other emotions due to the hate, violence, inequity, and injustice in our society, you are not alone. A group of awesome leaders got together banded together to do something about it, and we have formed the group LEAD, Leaders for Equity, Allyship, and Diversity. What you're about to listen to is some discussion from this meeting and a presentation by the incredible Jonathan Mahan on how to have difficult conversations and how to engage people whose views make you angry. We host these events to allow leaders to come together, discuss, learn, share, activate, and empower to make a difference in this world. These occur every Thursday at 7:30pm Eastern/4:30pm Pacific. You can find our group on LinkedIn: https://www.linkedin.com/groups/13938399/ Connect with Jonathan Mahan: https://www.linkedin.com/in/jtmahan/ Subscribe & Follow Leading People First https://my.captivate.fm/www.instagram.com/leadingpeoplefirst/ (Instagram) https://www.linkedin.com/company/leading-people-first/ (LinkedIn) https://my.captivate.fm/www.LeadingPeopleFirst.com (LeadingPeopleFirst.com)
If someone is mistaken, instruct them kindly and show them their error. But if you are not able, blame yourself, or not even yourself. --- Support this podcast: https://anchor.fm/stoicmeditations/support
In this week's episode, we take a look at what someone who is depressed goesthrough, What not to say to them, and finally equip you with the tools to genuinely help yourloved one through their journey of understanding and healing.www.chelseaunfiltered.com , contact: info@chelseaunfiltered.com , IG: @chelsealodewyk Guest: Jean Pelser, IG: @Jean_Pelser, Sound Engineer: Yuven Govender, Share, Rate & Subscribe
Chad Ragsdale
Mark and Mike discuss the challenges of making connections with customers and employees when your face is partially obscured by a mask.
The 3 Secret Strategies to get instant access to online mentions about your brand — grow customer satisfaction and sales. CONSULTATION WEBSITE: www.asksolarmike.org Watch and Enjoy! Mike Morris WORK WITH MIKE: ======================== Mentor with Mike in Solar: http://AskSolarMike.Org PODCAST ======================== https://podcasts.apple.com/us/podcast/rags-to-riches-transition-challenge/id1455923440 YOUTUBE ======================== https://www.youtube.com/channel/UChPgZu1uQIAd69xsHs6Wxfw?view_as=subscriber EARNINGS DISCLOSURE ======================== Mike Morris is not in the business of providing personal, financial or investment advice and specifically disclaims any liability, loss or risk, which is incurred as a consequence, either directly or indirectly, by the use of any of the information contained in this document. Also, Mike Morris, this document, and any online tools, if any, do NOT provide ANY legal, accounting, securities, investment, tax or other professional services advice and are not intended to be a substitute for meeting with professional advisors. If legal advice or other expert assistance is required, the services of competent, licensed and certified professionals should be sought. In addition, Mike Morris does not endorse ANY specific investments, investment strategies, advisors, or financial service firms. Watch and Enjoy! Mike Morris WORK WITH MIKE: ======================== Mentor with Mike in Solar: http://AskSolarMike.Org EARNINGS DISCLOSURE ======================== Mike Morris is not in the business of providing personal, financial or investment advice and specifically disclaims any liability, loss or risk, which is incurred as a consequence, either directly or indirectly, by the use of any of the information contained in this document. Also, Mike Morris, this document, and any online tools, if any, do NOT provide ANY legal, accounting, securities, investment, tax or other professional services advice and are not intended to be a substitute for meeting with professional advisors. If legal advice or other expert assistance is required, the services of competent, licensed and certified professionals should be sought. In addition, Mike Morris does not endorse ANY specific investments, investment strategies, advisors, or financial service firms.
What if, as a brand, you could tap into the loyalty currency in your customers’ pockets? What if you could add use of that currency to your best customers’ journeys? What if you could give customers even more value, exceed their expectations, and expand their spending power at your brand? Now you can do just that with Engage People’s Access, an e-commerce redemption solution. To learn more about what this could mean to your brand, your customer, and how the solution can expand your share of customer wallet, Loyalty360 recently spoke with Len Covello, Chief Technology Officer for Engage People.
Pastor Doug Garasic shares 6 principles for keeping people engaged in finances of the church.
Bristish writer, director and producer Finn Beames encountered opera at university, a form with many rules to learn and then break. Since 2016, Finn Beames took part to several enoa's workshops and Lab and had the opportunity to develop a step of the participatory opera project he is working on with Santa Bušs, Speak Red, during an enoa Lab at the Théâtres de la Ville de Luxembourg in 2018. Delve into his background, his inspiration and his creation in this podcast presented by Saskia De Ville!
Welcome to the Tearsheet Podcast. I’m Zack Miller. Today’s guest on the show is Len Covello, co-founder and CTO of Engage People. which is a loyalty rewards program technology firm. Len talks about his firm’s recent work of putting Priceline’s entire inventory online to be purchased using rewards points. We discuss the program, the genesis of the relationship with Priceline, as well as the opportunity retailers have to tap into the billions of dollars stored in loyalty points and the trend to enable these types of transactions. Len Covello is my guest today on the Tearsheet Podcast. Before we hop into my interview with Len, I’m happy to announce that we’ve launched the 2020 Data Awards. Tearsheet's Data Awards are the premier awards program in the financial data industry. As apps and institutions further integrate, data and data sharing have become the building blocks of modern finance. If your company has a good story to tell, we'd like to hear it. Go to Tearsheet and click on the Data Awards tab to get more information and apply.
In this episode, Dino and Simon quickly sum up the last episode and its characteristic focus which was solving problems instead of simply seeking answers; then move on to discuss the fourth characteristic of amazing and wildly successful entrepreneurs which is they share their passions and they engage with others. Others can be employees, contractors, customers, fans - essentially anyone who is around. Using this characteristic startup companies that are being performed out of a back bedroom or shed can compete with global giants on the business scale. Simon gives an example using Drew Houston, the founder of Dropbox. Startup companies can win because they are formed by a concentrated pool of talented, passionate, and hardworking people all pulling together toward one goal/one solution. How do we get the best people possible and make sure they will work well together? Ask this question instead: why would a really great person elect to leave a very safe corporate job with benefits and start working for a fledgling startup business? Engagement Cause Mission The above-bulleted items unlock potential. The mission is what will attract people who want to help propel you forward into success because what you’re doing matters! This should not be labeled as a person’s attitude. It is their character! If you deliver your vision for your business or product and convey it with passion other people will step up. Others will engage you (as you should engage them) because they already have something you’re speaking to inside them. Selling the mission and selling the vision Impossible - Simple It is either within a person or it’s not Passion can not be manufactured If you are lacking in passion or drive it is unlikely you will successfully engage others. Dino and Simon don’t mean engage like the Human Resources checkbox definition which means essentially keeping people business. Our hots mean sharing our visions and ideas with others ie employees, partners, suppliers and so on. A lot of startups were obviously built on passion because many entrepreneurs have forgone salary in order to build a team and generate their product. Simon takes a moment to explain his new project regarding character analysis for professional sports teams. No one on his team is currently making any salary. They are being asked to invest! Why do they do it? Passion! Diven for success. They believe in the cause. They believe it will change lives. Simon takes a moment to discuss Airbnb - which relies completely on word of mouth. See a video where Brian Chesky, founder of Airbnb, describes it’s beginnings here. How do these successful entrepreneurs make things happen? How do they get this high level of engagement and buy-in? Foundational characteristic from episode one: finding a problem and caring passionately about solving it Hard work - idea to tangibility Commitment Energy Engagement is relationships People want to be a part of the story In the next episode, our hosts will discuss the final characteristic of wildly successful entrepreneurs! Are you feeling lucky? “Sam Altman (Y Combinator) says we need to create loves, not likes” “Fans will forgive far more than customers. Fans will rave about you more than customers.” “Your biggest fans will also be your biggest critics. They will give you honest feedback.” “We can’t function on our own. A team is needed.” Visit our Website! www.successengineers.co Dino Tartaglia's LinkedIn Simon Hartley's LinkedIn Simon's website - Be World Class Simon's YouTube Channel
With an undestanding of the work that employees enjoy, and a way of assigning work, this software can help people make the most of their energy. Brought to you by FortyFour-Three. Your project done on time. Tools, services and resources for everyday people who are responsible for projects that will change the world. www.FortyFour-Three.com
What if managers has a heat-map to show them which work was most engaging for their employees. Managers could then assign employees the work that each employee would be most engaged with. Brought to you by FortyFour-Three. Your project done on time. Tools, services and resources for everyday people who are responsible for projects that will change the world. www.FortyFour-Three.com
We cannot simple be present, we need to engage people while we are with them, but how?
In this episode, Caleb and Todd talk with Terry Smith about his hospitable leadership style and how it helps create environments where people and dreams can flourish. ------------- *Guest Links* ------------- Terry A. Smith ( https://www.terryasmith.com/hospitable-leader ) Terry on Facebook ( https://www.facebook.com/PastorTerryASmith/ ) Terry on Twitter ( https://twitter.com/terry_a_smith ) Terry on Instagram ( https://www.instagram.com/terry_a_smith/?hl=en ) The Hospitable Leader by Terry A. Smith ( https://www.amazon.com/Hospitable-Leader-Create-Environments-Flourish/dp/0764232142/ref=sr_1_1?ie=UTF8&keywords=hospitable+leader&qid=1544055649&s=books&sr=1-1 ) Visit TerryASmith.com/Learner ( https://www.terryasmith.com/learner ) for a Learner's Corner Exclusive Offer ----------------- *Links Mentioned* ----------------- Launch YOUniveristy Podcast Episode 97: How to Use Hospitality as a Leadership Strategy ( https://launchyouniversity.com/podcast/use-hospitality-leadership-strategy/ ) The Emotionally Healthy Church by Pete Scazzero ( https://www.amazon.com/Emotionally-Healthy-Church-Updated-Expanded-ebook/dp/B00C0UPKRQ/ref=sr_1_6?ie=UTF8&keywords=pete+scazzero&qid=1544055777&s=books&sr=1-6 ) The Emotionally Healthy Leader by Pete Scazzero ( https://www.amazon.com/Emotionally-Healthy-Leader-Transforming-Transform/dp/0310494575/ref=sr_1_1?ie=UTF8&keywords=pete+scazzero&qid=1544055777&s=books&sr=1-1 ) Daring Greatly by Brene Brown ( https://www.amazon.com/Daring-Greatly-Courage-Vulnerable-Transforms/dp/1592408419/ref=sr_1_1?ie=UTF8&keywords=daring+greatly&qid=1544055845&s=books&sr=1-1 ) Baker's Textual and Topical Index ( https://www.amazon.com/Bakers-Textual-Topical-Filing-System/dp/0801069181/ref=sr_1_1?ie=UTF8&keywords=baker%26%2339%3Bs+textual+and+topical&qid=1544055936&s=books&sr=1-1 ) Spiritual Direction by Henri Nouwen ( https://www.amazon.com/Spiritual-Direction-Wisdom-Long-Faith/dp/0060872748/ref=sr_1_3?ie=UTF8&keywords=spiritual+direction+henri+nouwen&qid=1544055976&s=books&sr=1-3 ) Paul: A Biography by N.T. Wright ( https://www.amazon.com/Paul-Biography-N-T-Wright/dp/0061730580/ref=sr_1_1?ie=UTF8&keywords=paul+nt+wright&qid=1544056021&s=books&sr=1-1 ) Martin Luther by Eric Metaxas ( https://www.amazon.com/Martin-Luther-Rediscovered-Changed-World/dp/110198001X/ref=sr_1_1?ie=UTF8&keywords=martin+luther+eric+metaxas&qid=1544056061&s=books&sr=1-1 ) Napoleon: A Life by Adam Zamoyski ( https://www.amazon.com/Napoleon-Life-Adam-Zamoyski/dp/0465055931/ref=sr_1_1_sspa?ie=UTF8&keywords=napoleon+a+life+by+adam+zamoyski&psc=1&qid=1544056104&s=books&sr=1-1-spons ) Prayer: Finding the Heart's True Home by Richard Foster ( https://www.amazon.com/Prayer-Finding-Hearts-True-Home/dp/0060628464/ref=sr_1_3?ie=UTF8&keywords=Richard+foster&qid=1544056181&s=books&sr=1-3 ) The Power of Moments by Chip and Dan Heath ( https://www.amazon.com/Power-Moments-Certain-Experiences-Extraordinary/dp/1501147765/ref=sr_1_3?ie=UTF8&keywords=the+power+of+moments+by+chip+and+dan+heath&qid=1544056222&s=books&sr=1-3 ) The Power of Meaning by Emily Esfahani Smith ( https://www.amazon.com/Power-Meaning-Fulfillment-Obsessed-Happiness/dp/0553446568/ref=sr_1_1?ie=UTF8&keywords=the+power+of+meaning+by+emily+esfahani+smith&qid=1544056253&s=books&sr=1-1 ) Big Potential by Shawn Achor ( https://www.amazon.com/Big-Potential-Transforming-Achievement-Well-Being/dp/1524761532/ref=sr_1_2?ie=UTF8&keywords=big+potential+shawn+achor&qid=1544056300&s=books&sr=1-2 ) ----------------- *What We Learned* ----------------- Hospitable leaders create environments of welcome where moral leadership can influence an expanding diversity of people. How to see people as opportunities Terry's journey to hospitable leadership. "Leaders of the past tell. Leaders of the future ask." - France Hesselbein Engaging your heart and the hearts of others. People need to leave with more than an action item list. They need to leave with their hearts engaged. How Terry has changed since pursuing hospitable leadership. Terry's current reading list. --------------------------- *New Episode Every Tuesday* --------------------------- Thank you for listening to the Learner's Corner Podcast. We hope you'll join us for next week's episode. Until next time, keep learning and keep growing.
Are you a Financial Adviser looking for ways to engage more people with their money? Learn from a business strategist, innovator and financial adviser who has created a platform giving more people access to great financial support to make better financial decisions. Gavin Glozier (@GGlozier) is the Director & Co-Founder of Your Wealth Hub (YWH) (www.yourwealthhub.com.au) who works with progressive employers to deliver financial wellness programs to employees designed to alleviate financial stress around money and improve workplace morale and productivity. In this episode, Gavin explains how YWH is able to go into a workplace and give employees a safe space to discuss their financial problems, how Financial Advisers can leverage the power of education to help more people start engaging with their money, how Gavin runs four businesses while working remotely from Bali for part of the year and whether Gavin believes legislation will get re-written to de-couple financial advice from products post Royal Commission. XY Adviser Online Training Platform - https://www.xyadviser.com General Disclaimer - https://www.xyadviser.com/disclaimer/ This podcast is proudly supported by Netwealth (www.netwealth.com.au), an ASX listed company ranked #1 for overall platform functionality and user satisfaction by Investment Trends for the past three years. Netwealth understands that the Financial Advice landscape is changing and is providing market leading technology to help you explore new perspectives and realise new efficiencies. Through excellent customer service and expertise, Netwealth are working with XY Advisers to innovate and drive Financial Advice forward.
This week's guest is former Toyota employee Jess Orr. Jess reflected on her time there by sharing their "10 Attitudes" with us, which really capture the overall spirit of Toyota. An MP3 version of this episode is available for download here. In this episode you'll learn: Jess's background (2:53) One of her favorite quotes (4:34) How she discovered this list (5:38) The first attitude (8:27) The second attitude (11:20) The third attitude (13:43) The fourth attitude (18:35) The fifth attitude (22:20) Why the list uses English and Japanese terminology (25:20) The sixth attitude (27:29) The seventh attitude (29:52) The eighth attitude (33:45) The ninth attitude (38:28) The tenth attitude (40:32) Jess's final words of wisdom (43:45) Podcast Resources Right Click to Download this Podcast as an MP3 Download a Free Audio Book at Audible.com Jess's Blog What the 10 Toyota "Attitudes" Mean to Me Jess's AME Practitioner Presentation GA 142 | How to Engage People with Jess Orr GA 186 | How to Transition into Different Lean Roles with Jess Orr AME San Diego 2018 Join us in San Diego from October 29th to November 1st for the 2018 International AME Conference. From incredible keynote speakers, to small group discussions, to simply networking with other continuous improvement practitioners, this is truly a powerful conference you won't want to miss. Use promo code "Gemba10" for 10% off your registration. Learn more here. Join us for our annual cocktail party at Sally's Fish House & Bar on Tuesday, October 30th. RSVP here. Subscribe & Never Miss New Episodes! Click to Subscribe in iTunes If you enjoyed this podcast please be sure to subscribe on iTunes. Once you're a subscriber all new episodes will be downloaded to your iTunes account and smartphone. The easiest way for iPhone users to listen to the show is via the free, and incredible, Podcast app. You can download it here. CLICK HERE to subscribe to the Gemba Academy podcast on iTunes. You can also subscribe via Stitcher which is definitely Android friendly. What Do You Think? Which one of the 10 Attitudes resonates with you the most? Why?
Reading Time: < 1 minute Do you organise webinars? Are you invited to speak at a webinar? In this episode, I am sharing my ideas on how to keep your webinar audience engaged throughout the whole event. The old school of simple ppt slides is disappearing quickly. You need to keep people engaged so that they stay with you until […] Artykuł Episode 3: Engage people during your webinar pochodzi z serwisu I speak COMMS.
Prayer is the answer to any issue facing your life. Dr. Ronnie Floyd, president of National Day of Prayer Task Force and senior pastor of Cross Church, shares on the power of prayer. He talks about the National Day of Prayer and how pastors can develop a praying church. Listen to hear how you can start engaging your communities in prayer.
I've said it a thousand times - it's called social media for a reason. Don't just tell people things, ask them questions! 6 min 39 sec
The Host of Alzheimer's Speaks Radio, Lori La Bey is also the founder of Alzheimer's Speak which offers multiple platforms to educate and support those dealing with dementia. This Thursday Lori will talk withJ. Benjamiin Unkle, Jr., the CEO of Westminster-Canterbury on Chesapeake Bay and Senior Options LLC and Aisha Azher, the Coordinator of The Birdsong initiative. Join the conversation and learn why LeadingAge, the national senior living provider association, recognized Birdsong with the 2016 Award. Contact Information on the Birdsong Tablet: Website: www.wcbay.com/birdsongtablet Email: birdsong@wcbay.com Phone: 757-496-1161 For Additional Resources on Dementia and Caregiving Check out Alzheimer's Speaks Dementia Resource Directory Dementia Chats - the true Experts - those diagnosed Dementia Resources & Initiatives Dementia - Keynotes/Training & Consulting
Wanna Host Your Own Podcast?Click here to see how my friends at Podetize can helpPurchase John's new bookThe Sale Is in the TaleJohn Livesay, The Pitch WhispererShare The ShowDid you enjoy the show? I'd love it if you subscribed today and left us a 5-star review!Click this linkClick on the 'Subscribe' button below the artworkGo to the 'Ratings and Reviews' sectionClick on 'Write a Review'Love the show? Subscribe, rate, review, and share!Here's How »Join The Successful Pitch community today:JohnLivesay.comJohn Livesay FacebookJohn Livesay TwitterJohn Livesay LinkedInJohn Livesay YouTube
Building a successful business is one of the most challenging yet rewarding things you'll ever do in your life. The path can be rocky, to say the least, and you'll encounter numerous learning experiences along the way. Sean Hyde, Founder of Ideation Digital, is no different. He's made a lot of mistakes when he was starting out. He learned how to transform those mistakes into learning opportunities in order to develop the tools he needs to grow his business. One of the key nuggets Sean shares is the importance of getting the right team to engage people on social media to tell their story to win the clients.
The post E796: Othman Laraki, Color CEO & Co-founder, uses genetics to engage people in preventative health & early disease detection, draws on deep experience as entrepreneur, investor & carrier of BRCA gene appeared first on This Week In Startups.
In this episode, we interview John Sned, musician, environmental activist, and movement builder, who is currently representing the Melbourne busking community in a campaign to have amplification returned to Swanston St in the Melbourne CBD area. Show notes here: http://itwillco.me/iwcf26
Can you lovingly engage people who mock your faith? When people attack your Christian beliefs, do you remain silent and attempt to hide?Play Episode
If people in your team or at your company are just going through the motions, get them engaged. This podcast presents a simple framework for helping people re-engage with their jobs at work. The post Engage People at Work with a Simple Framework appeared first on Stever Robbins.
How should believers relate to unbelievers? Isolation? Imitation? God offers insulation. Learn how you can be in the world but not of the world!
How should believers relate to unbelievers? Isolation? Imitation? God offers insulation. Learn how you can be in the world but not of the world!
My guest today is a former Fortune 500 executive who understands the unique challenges you face as a leader in the workplace. Linda Oien is the author of “power10:How to Engage People and Get Results” She’s going to share her 30+ years of experience in training leaders and managers to really engage their employees fully, so your workplace … Read more about this episode...
We've been discussing engagement this month and now it's take to take action. In this episode, I review 10 things you can do today to engage people with your leadership. As you are listening, be sure to commit to take at least one of these actions either today or tomorrow and then send feedback to the links below to let us know what results you've seen: Community Feedback CoachingforLeaders.com/feedback 1. Sponsor an employee goal. Most all leaders know of at least one goal that each employee is working on during the year. Now, get beyond the average leader and help employees take action to achieve their goal. While they bear the primary responsibility for their professional development, it's also your responsibility to help provide resources for them to get there. This might be in the form of funding, but it could also be providing them with an introduction to someone, making space in the workday for their development, allowing them to utilize company resources for their goal, and many other possibilities. Be creative. The best leaders don't let lack of funds stand in their way - they find a way to ensure that people get development through many opportunities. 2. Know family names. Before you brush this one off as too personal for you, consider this: how do you respond when people in your life take the time to know the names of your family and ask about them in regular conversation? You pay attention and you appreciate it. While nobody would suggest that leaders spend all day asking about people's families, you should be paying attention to who is important in the life of the person you lead. Those people influence their decisions and values - and when you take the time to ask and to care, people notice. 3. Learn the story of someone you lead. You probably know the stories that you have observed of the people you lead. Perhaps you even know a bit about them from other colleagues and leaders. However, do you really know what brought them to your organization and what keeps them going? Do you know their long-term career goals? Have they shared a significant turning point in their lives with you? If not, you have an opportunity to learn more about their story. When you know their story, you know them - and you create engagement. 4. Recognize someone publicly. People are used to hearing from leaders right away when something is wrong. Things rarely get pointed out when something is right - but it's just as important that we make time for this. Finding the time to recognize people in front of others builds trusts and shows that we notice the good things as well. Plus, people are a lot more likely to accept constructive feedback later if they know the leader sees the good. For a detailed overview of how to do this effectively and to keep it from sounding like insincere flattery, be sure to revisit the ATTRIBUTE-EXAMPLE-THANK model that I discussed in detail during episode #9. 5. Give constructive feedback. Employees may like you better in the short term when you go easy, but the best leaders know that long-term growth makes constructive feedback a must. Ironically, employees will actually like and respect you more in the long-run if you are someone who is ready to give tough feedback and help them learn and grow. Few leaders do this well and you set yourself apart from many if you can give feedback. Check out the EXPECTATION-EXAMPLE-EMPOWER model in episode #10 for a roadmap on how to give constructive feedback. 6. Talk about your own mistakes. Nobody is immune from mistakes and leaders that attempt to appear perfect to the people they lead earn little respect. We are all human and we want to be lead by humans too. When you see someone you lead making a mistake you once made, share your experiences as well. It helps humanize you as a leader and also gives the employee confidence that they can overcome the obstacle. 7. Reward innovation, even when it fails.
We've been discussing engagement this month and now it's take to take action. In this episode, I review 10 things you can do today to engage people with your leadership. As you are listening, be sure to commit to take at least one of these actions either today or tomorrow and then send feedback to the links below to let us know what results you've seen: Community Feedback CoachingforLeaders.com/feedback 1. Sponsor an employee goal. Most all leaders know of at least one goal that each employee is working on during the year. Now, get beyond the average leader and help employees take action to achieve their goal. While they bear the primary responsibility for their professional development, it's also your responsibility to help provide resources for them to get there. This might be in the form of funding, but it could also be providing them with an introduction to someone, making space in the workday for their development, allowing them to utilize company resources for their goal, and many other possibilities. Be creative. The best leaders don't let lack of funds stand in their way - they find a way to ensure that people get development through many opportunities. 2. Know family names. Before you brush this one off as too personal for you, consider this: how do you respond when people in your life take the time to know the names of your family and ask about them in regular conversation? You pay attention and you appreciate it. While nobody would suggest that leaders spend all day asking about people's families, you should be paying attention to who is important in the life of the person you lead. Those people influence their decisions and values - and when you take the time to ask and to care, people notice. 3. Learn the story of someone you lead. You probably know the stories that you have observed of the people you lead. Perhaps you even know a bit about them from other colleagues and leaders. However, do you really know what brought them to your organization and what keeps them going? Do you know their long-term career goals? Have they shared a significant turning point in their lives with you? If not, you have an opportunity to learn more about their story. When you know their story, you know them - and you create engagement. 4. Recognize someone publicly. People are used to hearing from leaders right away when something is wrong. Things rarely get pointed out when something is right - but it's just as important that we make time for this. Finding the time to recognize people in front of others builds trusts and shows that we notice the good things as well. Plus, people are a lot more likely to accept constructive feedback later if they know the leader sees the good. For a detailed overview of how to do this effectively and to keep it from sounding like insincere flattery, be sure to revisit the ATTRIBUTE-EXAMPLE-THANK model that I discussed in detail during episode #9. 5. Give constructive feedback. Employees may like you better in the short term when you go easy, but the best leaders know that long-term growth makes constructive feedback a must. Ironically, employees will actually like and respect you more in the long-run if you are someone who is ready to give tough feedback and help them learn and grow. Few leaders do this well and you set yourself apart from many if you can give feedback. Check out the EXPECTATION-EXAMPLE-EMPOWER model in episode #10 for a roadmap on how to give constructive feedback. 6. Talk about your own mistakes. Nobody is immune from mistakes and leaders that attempt to appear perfect to the people they lead earn little respect. We are all human and we want to be lead by humans too. When you see someone you lead making a mistake you once made, share your experiences as well. It helps humanize you as a leader and also gives the employee confidence that they can overcome the obstacle. 7. Reward innovation, even when it fails.
On this week’s show, Robbin Phillips of Brains on Fire will challenge you to think creatively about your nonprofit as a movement. Your role is to ignite people’s passion and support them in taking action to solve the injustice your organization brings to light. You’ll learn what “engagement” really looks like. Also on the show, […] The post Nonprofit Spark – Creating a movement to engage people’s passion – 04/04/11 appeared first on WebTalkRadio.net.
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