Podcast appearances and mentions of Donald A Norman

Donald A. Norman ist ein renommierter Psychologe, Kognitionswissenschaftler und Usability-Experte, der für seine bedeutenden Beiträge zur Psychologie, zur menschlichen Wahrnehmung und zur Gestaltung benutzerfreundlicher Produkte und Systeme bekannt ist. Er hat viel zur Entwicklung von Konzepten und Prinzipien beigetragen, die die Gestaltung von Software, Websites und anderen interaktiven Systemen verbessern sollen, um die Benutzerfreundlichkeit zu erhöhen. Ich schaue in dieser Podcastfolge auf drei seiner wichtigsten Bücher.

Design is the science of the artificial, but what makes for good design? Everything designed is man-made, but not everything man-made is designed. There are ways to study and teach good design theory, but implementation and human use is needed to refine and inform the field to make things more efficient and intuitive. Donald A. Norman is a professor emeritus at the University of California San Diego, who has also taught at Northwestern University's Kellogg School of Management. He is the founding Director of the Design Lab and was a member of the Nielsen Norman Group. Don is also the author of several books. His latest book on design, Design for a Better World: Meaningful, Sustainable, Humanity Centered, will be released in early 2023 and joins a large library of other notable books he has written on the subject, including The Design Of Everyday Things, Living with Complexity, and Emotional Design: Why We Love (or Hate) Everyday Things among many others.Don and Greg discuss Don's work at Apple and how design thinking has evolved over time. They talk about what it means to think of design in human-centered or people-centered ways and how optimal design can be different depending on the user and the needs of the space. They talk about how design has spread from product design to service design to even business model design. Don recounts resistance to design thinking in his business school classes and why the students have difficulty reframing the way we all think of this essential element of the world.Episode Quotes:On the integration design doing and thinking55:38: The problem was design thinking was good in the sense that it taught people that design is not just making it look pretty. It's much deeper than that. But it also made it look too easy because these courses were so much fun, and they say, "Oh, now I understand." No. In fact, the hard part is design doing not design thinking. And if you try to implement or do things, you discover your thinking wasn't complete. So you need to integrate doing and thinking.23:15: Simplicity is in the head, not in the world. If you understand something, it's simple, and if you don't understand, then it's complicated.The trade-off between costs and service quality45:35: Most people who look at productivity and cost look at the short term. They don't look at the long term. And the long term includes, yes, everything is more efficient and faster, but you make and get errors along the way, and the cost of repairing the error more than makes up for all the savings.The important component of humanity-center20:25: Human-centered is an important component of humanity center. It's just that it isn't enough. We have to worry about climate change, the environment, the loss of species, the loss of natural habitats, and the way we've treated all the disadvantaged people in the world. And what does "disadvantage" mean? It means we've treated them badly.Show Links:Recommended Resources:Tesler's Law | Laws of UXGuest Profile:Professional Profile at Nielsen Norman GroupDonald A. Norman's Website Donald A. Norman on LinkedInDonald A. Norman on TwitterDonald A. Norman on TEDTalkHis Work:Donald A. Norman on Google ScholarDesign for a Better World: Meaningful, Sustainable, Humanity CenteredThe Design Of Everyday Things Paperback – IllustratedThings That Make Us Smart: Defending Human Attributes in the Age of the MachineLiving with ComplexityThe Design of Future ThingsEmotional Design: Why We Love (or Hate) Everyday ThingsThe Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex, and Information Appliances Are the SolutionTurn Signals Are The Facial Expressions Of Automobiles

Quanto tempo da sua rotina você dedica para tentar entender como está sendo a experiência dos usuários dos seus serviços? São poucos os que fazem esse exercício, apesar do grande valor que ele tem. Como está sendo a interação do juiz com as suas petições? Quais emoções você desperta nas pessoas que lêem os contratos que você cria? Qual imagem o seu cliente tem do seu escritório? Neste episódio, vamos conversar com o Manoel Barbosa sobre a importância que a User Experience (UX) tem para o direito e como podemos utilizá-la de maneira concreta. Ele é designer e comunicador, formado em Publicidade e Propaganda com especialização em UX Design e Agilidade pela PUC Minas. Já participou e liderou projetos de Legal Design para grandes empresas do país e atualmente é Head de Projetos de Legal Design e Visual Law no Fcmlaw. - DIREITO 4.0 PODCAST - Instagram: https://www.instagram.com/direito4.0podcast LinkedIn: https://www.linkedin.com/company/direito-4-0-podcast E-mail: podcast@floox.com.br - MANOEL BARBOSA - LinkedIn: https://www.linkedin.com/in/manoel-barbosa/ Instagram: https://www.instagram.com/manoeu_/ - NOTAS DO EPISÓDIO - LIVROS O Design do Dia a Dia, Donald A. Norman: https://www.amazon.com.br/Design-do-Dia/dp/8532520839/ref=sr_1_1?adgrpid=124700506937&gclid=Cj0KCQjw7KqZBhCBARIsAI-fTKI51GCUF6f9IF1PmgvHhmEDNd0FibtHIgwrXcZkoavK6-Kvqt__gEAaAoD5EALw_wcB&hvadid=593184214549&hvdev=c&hvlocphy=1031849&hvnetw=g&hvqmt=e&hvrand=3191199730788679265&hvtargid=kwd-336057298267&hydadcr=17127_13443086&keywords=o+design+do+dia+a+dia&qid=1663788858&sr=8-1 Design Emocional, Donald A. Norman: https://www.amazon.com.br/Design-Emocional-Donald-Norman/dp/8532523323 Não Me Faça Pensar, Steve Krug: https://www.amazon.com.br/N%C3%A3o-fa%C3%A7a-pensar-Steve-Krug/dp/8576088509/ref=sr_1_1?adgrpid=128695999618&gclid= Cj0KCQjw7KqZBhCBARIsAI-fTKKULaFLXmnsVdsxLV34xHx0txI1bqtJo_9oXW4jYCLd7AYMJ2DXTH8aAklHEALw_wcB&hvadid=593252431430&hvdev=c&hvlocphy=1031849&hvnetw=g&hvqmt=b&hvrand=17691790387546045177&hvtargid=kwd-460057667193&hydadcr=25901_13512671&keywords=n%C3%A3o+me+fa%C3%A7a+pensar+livro&qid=1663789053&sr=8-1&ufe=app_do%3Aamzn1. fos.6d798eae-cadf-45de-946a-f477d47705b9 Storytelling com Dados: Um Guia Sobre Visualização de Dados para Profissionais de Negócios, Cole Nussbaumer Knaflic: https://www.amazon.com.br/Storytelling-com-Dados-Visualiza%C3%A7%C3%A3o-Profissionais/dp/8550804681/ref=sr_1_1?adgrpid=135439436868&gclid=Cj0KCQjw7KqZBhCBARIsAI-fTKKTtVppidTs9wNYuoBarxc0nan0dj1zXzCPaCR4tn4Qd4tcFhSxHT4aAmL5EALw_wcB&hvadid=543992809178&hvdev=c&hvlocphy=1031849&hvnetw=g&hvqmt=e&hvrand=3054655466694055180&hvtargid=kwd-1465700715077&hydadcr=29180_14464368&keywords=storytelling+com+dados+cole+nussbaumer+knaflic&qid=1663789163&sr=8-1 Fundamentos do UX, Guilherme Reis: https://fundamentosdeux.com/ Leis da Psicologia Aplicadas a UX: Usando Psicologia Para Projetar Produtos e Serviços Melhores, Jon Yablonski: https://www.amazon.com.br/Leis-Psicologia-Aplicadas-UX-Projetar/dp/6586057256/ref=sr_1_1?qid=1663789489&refinements=p_27%3AJon+Yablonski&s=books&sr=1-1&text=Jon+Yablonski

Lorsque vous concevez une interface numérique, ayez à l'esprit qu'elle pourrait créer de l'iniquité et une exclusion numérique avec des répercussions psychologiques, sociales et physiques... « Chaque fichier personnel est une nuisance. » - Benjamin Bayart The DESIGN of EVERYDAY THINGS, by Donald A. Norman À écouter => Épisodes de Podcast sur l'inclusion numérique : 57 - Comment t'appelles-tu ? 66 - Rédacteur UX 48 - À propos de la lisibilité des textes numériques 49 - À propos de la taille des textes numériques 61 - Sentiment d'incompétence et principe de fuite... Épisode de podcast à propos de l'expérience de La Prison de Stanford : 71 - Théories de psychologie sociale - Partie 4 Épisode de podcast inspiré par Benjamin Bayart : 68 - L'ordinateur est fatal À écouter => Épisodes du Podcast Parlons UX Design sur les Modèles psychologiques : 09 - Théories psychologiques - Partie 1 10 - Théories psychologiques - Partie 2 11 - Théories psychologiques - Partie 3 12 - Théories psychologiques - Partie 4 Vidéo à regarder ou à écouter : Top 5 des expériences en psychologie sociale => bit.ly/3rXASwl Merci d'avoir écouté ce podcast, je vous invite à vous abonner pour ne pas rater les prochains épisodes. Si vous voulez en savoir plus sur moi, je vous invite à consulter mon profil LinkedIn. Si vous souhaitez de l'accompagnement pour implémenter ces notions et ces outils dans vos équipes et vos projets, vous pouvez faire appel à mes services de consultant en UX Design. Il vous suffit de me contacter via mon profil LinkedIn ou visitez notre site internet à la section Nos services. Au plaisir! Édition : Stéphanie Akré « Jingle du podcast » : Nous souhaitons remercier chaleureusement Gordon W. Hempton The Sound Tracker® qui nous a fait don de la totalité de sa merveilleuse bibliothèque de sons récoltés dans la nature.

Evyatar, a Front End Engineer at Facebook and the author of the Vest validations framework joins Ari Koponen on the Frontend Greatness podcast to talk about "DX is UX." In this episode: - Why developer experience and ergonomics matter? - How you build tools and libraries that developers love to use? - How are DX and UX principles similar. --- Episode Notes Social - Evyatar's Twitter: https://twitter.com/AlushEvyatar - Ari's Twitter: https://twitter.com/apkoponen Show Notes - Evyatar's blog post on DX: https://medium.com/fiverr-engineering/creating-apis-for-the-human-developer-c0f51a6d9366 - Vest: https://github.com/ealush/vest - Yup: https://github.com/jquense/yup - Zod: https://github.com/colinhacks/zod - Joi: https://github.com/sideway/joi Evyatar's Recommendations - "The Design of Everyday Things" by Donald A. Norman: https://www.amazon.com/Design-Everyday-Things-Donald-Norman/dp/1452654123 - Christoph Nakazawa's blog: https://cpojer.net/

Emotions are an integral part of our life. Only when we understand why we love or hate some everyday items around us, will we be able to design emotional machines, products that people can truly love and accept as part of their lives. This is just a glimpse of the gem of a book that is Emotional Design, by Donald A. Norman. You can find me at https://rounakbose.in Links: https://www.instagram.com/the31point5guy/ https://twitter.com/The31point5Guy https://medium.com/the-31-5-guy https://www.linkedin.com/in/rounakbose1997/ ~ The 31.5 Guy

Both of today's interviews were recorded and initially broadcast in 2009. Part One: "The Design of Future Things" by Donald A. Norman. Part Two: "Keeping the Millennials." by Joanne Sujansky.

Conversations avec...un article. C'est 10-15 minutes où je rends compte d'un article scientifique récent paru dans une revue en sciences humaines et sociales. Episode 12 : l'art des pickpockets. L'article original : Witold M Wachowski, "What it is like to be a pickpocket", Culture & Psychology, décembre 2019. --------- Le film sur lequel s'appuie l'auteur de l'article pour construire sa proposition théorique : "Pickpocket" de Robert Bresson (1959). La scène d'ouverture du film disponible sur YouTube : https://www.youtube.com/watch?v=j-5J5NiWFks --------- les références mobilisées par l'auteur et implicitement ou explicitement utilisées dans le podcast : Alan Costall, Canonical affordances in context. Avant, 2(3), 2012, p. 85–93. James Gibson, The ecological approach to visual perception. Boston, MA, Houghton Mifflin, 1979. Edwin Hutchins, Cognitive ecology. Topics in Cognitive Science, 2(4), 2010, p. 705–715. David Kirsh, "The intelligent use of space", Artificial Intelligence, 73(1–2), 1995, p. 31–68. Nancy J. Nersessian, "The cognitive-cultural systems of the research laboratory", Organization Studies, 27(1), 2006, p. 125–145. --------- Pour aller (un peu) plus loin : **Sur les théories externalistes de la cognition** : Christiane Chauviré, "Y'a-t-il un sens à situer spatialement la pensée ? Peirce, Wittgenstein et les signes", Intellectica, 2012, 1, 57, p. 101-114. Bernard Conein, "Cognition distribuée, groupe social et technologie cognitive", Réseaux, janvier, 124 (2), p. 53‑79. Tim Ingold, "Confession of a semiophobe" dans Geremia Cometti, Pierre Le Roux, Tiziana Manicon, Nastassja Martin (dir.), Au seuil de la forêt. Hommage à Philippe Descola. L'anthropologue de la nature, Totem, 2019. Marc Jahjah, "Usages et pratiques : quelles différences (2/7) Mead et l'interactionnisme symbolique", 2013, en ligne : http://www.marcjahjah.net/532-usages-pratiques-differences-23-mead-linteractionnisme-symbolique Timo Maran, "La sémiotisation de la matière. Une zone hybride entre l'écocritique matérialiste et la biosémioétique", Cygne noir, 5, 2017. Simone Morgagni, "Affordances as Possible Actions: Elements for a Semiotic Approach", Proceedings of the 10th World Congress of the International Association for Semiotic Studies, Universidade da Coruña, Spain, 2012, p. 867-878. Donald A. Norman, "Les artefacts cognitifs" dans Bernard Conein et al (dir.), Les Objets dans l'action. De la maison au laboratoire, Paris, Éditions de l'EHESS, p. 15-34. Anthony Pecqueux, "Les affordances des événements : des sons aux événements urbains", Communications, n° 90(1), 2012, p. 215‑227. John Pickering, "Affordances are signs", TripleC, 2004 Louis Quéré, "Action située et perception du sens" dans Michel de Formel et Louis Quéré (dir.), La Logique des situations. Nouveaux regards sur l'écologie des activités sociales, Éditions de l'EHESS, 1999. Erik Rietveld et Julian Kiverstein, "A Rich Landscape of Affordances", Ecological Psychology, 26(4), 2014, p. 325‑352. **Sur la cognition** : Thérèse Collins, Daniel Andler et Catherine Tallon-Baudry, (dir.), La Cognition. Du neurone à la société, Gallimard, 2018. Bernard Lahire et Claude Rosental (dir.), La Cognition au prisme des sciences sociales, Éditions des archives contemporaines, Éditions des archives contemporaines, 2008. **Sur le possible** : Stéphane Chauvier, Le sens du possible, Vrin, 2010. Quentin Deluermoz et Pierre Singaravelou, Pour une histoire des possibles. Analyses contrefactuelles et futurs non advenus, Points, 2019. Françoise Lavocat éd., La théorie littéraire des mondes possibles, Paris, CNRS Editions, 2010. **Sur l'expérience, le faux, l'erreur** : Christiane Chauviré et Albert Ogien (dir.), Dynamiques de l'erreur, Éditions de l'EHESS, coll. "Raisons pratiques", 2009. Ervin Goffman, Les Cadres de l'expérience, Éditions de Minuit, 1991 [1974]. Jean-Pierre Vernant et Marcel Détienne, Les Ruses de l'intelligence, Flammarion, 1974.

We explore physical user experiences and how we can learn from their successes and failures as designers.What good and bad design does to its user from those pesky push/pull handles, to bathrooms, bars and beyond.We look into these problems and more.This show features Paul Wilshaw, James Medd, Stacey Ray, Nick Tomlinson and Mark Sutcliffe.Special guest Dom Jones.Links and resources for this episode are:Donald A Norman, The design of everyday things.Nick's teapot:Grey Speckle TeapotRevolutionary milk carton demonstration:https://youtu.be/DuYLgEstc1YOrwell's classic essay on his quintessential English public house:https://www.orwellfoundation.com/the-orwell-foundation/orwell/essays-and-other-works/the-moon-under-water/Real-life UX examples I've learned during two years in Japan:https://medium.com/nyc-design/ux-in-real-life-what-i-learned-from-living-in-japan-a062024acdd2Music by James Medd and artwork by Nick Tomlinson.For careers at Blue Prism, https://www.blueprism.com/who-we-are/culture-and-careers/Support the show (https://www.patreon.com/FasterHorses)

01:30 – Sam’s Superpower: Persistence AgileVentures Blog (https://nonprofits.agileventures.org/blog/) 08:07 – Mindfulness and Relaxation; Nonviolent Communication Say What You Mean: A Mindful Approach to Nonviolent Communication by Shambhala (https://www.amazon.com/gp/product/161180583X/ref=as_li_qf_asin_il_tl?ie=UTF8&tag=therubyrep-20&creative=9325&linkCode=as2&creativeASIN=161180583X&linkId=e07f8a3564afa6fa389e061585e6fdda) 17:23 – Collaborative Communication and Learning 26:17 – The Tension Between Code/Architectural Beauty and Delivering Working Solutions That Meet End-Users Needs The Design of Everyday Things by Donald A. Norman (https://www.amazon.com/gp/product/0465050654/ref=as_li_qf_asin_il_tl?ie=UTF8&tag=therubyrep-20&creative=9325&linkCode=as2&creativeASIN=0465050654&linkId=dc5c167dfb19d97b69d75273e29d9b75) 38:49 – Being “Used to Things” and Getting Things Done via Incremental Changes Technology Strategy: Leaky Boats and Rocket Ships (https://podtail.com/podcast/cancer-research-uk-tech-team-podcast/technology-strategy-leaky-boats-and-rocket-ships/) Reflections: John: 1) Thinking about relaxation as something you do as opposed to things you don’t do. 2) Learning how communication works and communicate better with other people more authentically. Jamey: Reading people cues is hard and beating yourself up over missed communication is not productive. Sam: Sometimes it’s okay to not have emotional energy to make changes. This episode was brought to you by @therubyrep (https://twitter.com/therubyrep) of DevReps, LLC (http://www.devreps.com/). To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode (https://www.patreon.com/greaterthancode). To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps (https://www.paypal.me/devreps). You will also get an invitation to our Slack community this way as well. Amazon links may be affiliate links, which means you’re supporting the show when you purchase our recommendations. Thanks! Special Guest: Sam Joseph.

Ep. 42 - Disney Robots Tom and Dr. Julie Carpenter talk about the latest news of Disney filing a patent for a kind of soft robot for their theme parks. Send email to tom@RoboPsych.com for a chance to win a softcover copy of Sexbots, Killbots & Virtual Dogs: Essays on Ethics and Technology by Dr. Michael LaBossiere. Entrants must live in the US or Canada. Disney files robot patent application Full line up of proposed Disney robots Push Trashcan robot Astro Boy Baymax of Big Hero 6 Bibendum, the Michelin Man Hanson Robotics Sophia robot on Jimmy Fallon Tonight show Julie’s chapter (Deus Sex Machina: Loving Robot Sex Workers, and the Allure of an Insincere Kiss) will appear in this forthcoming book, Robot Sex: Social and Ethical Implications Emotional Design, by Donald A. Norman Uncanny Valley Paro therapeutic robots Little girl mistakes hot water heater for robot Mountain View “engineer” assaults security robot

Cos’è la UX? Lo sai veramente o fai solo finta di sapere cosa sia la user experience?Vuoi scoprire come migliorare l’interaction design del tuo prodotto e non sai da dove cominciare?Stai pensando di buttarti su un nuovo progetto e vorresti avvalerti di uno user experience designer per farti dare una mano?La puntata di oggi è fatta apposta per te. Per rispondere a queste domande ho intervistato Manuele Capacci, uno UX Designer che vive in Italia e che ha maturato la sua esperienza in progetti internazionali.Manuele Capacci lavora come consulente di product design per startup tecnologiche in Europa e negli Stati Uniti. É specializzato in prodotti digitali e in particolare applicazioni mobile native. Aiuta gli imprenditori ad impostare il giusto processo di design e a fare crescere il prodotto con particolare attenzione agli utenti. ### Cos’è la UX? ###UX sta per User Experience, esperienza utente. Semplificando un po’, il concetto di base è che ogni volta che le persone entrano in contatto con un prodotto o un servizio, si viene a creare un’esperienza, ed è questa esperienza che effettivamente ha valore per chi utilizza il prodotto.### NOTE ###Puoi seguire Manuele Capacci sui suoi account:Twitter: @ManueleCapacciLinkedIn: https://www.linkedin.com/in/manuelecapacciIl libri citati durante la puntata sono:“Don’t make me think” di Steve Krug http://amzn.to/22nKjTi“Rocket Surgery Made Easy” di Steve Krug http://amzn.to/1Pkiztw“La caffettiera del masochista” di Donald A. Norman http://amzn.to/1InthOK“Lean UX, applying Lean Principles to Improve User Experience” di Jeff Gothelf http://amzn.to/1JrSrXj“Just enough research” di Erika Hall http://amzn.to/1PiucPV### PODCAST ###HTTP://www.MERITA.BIZ/PODCASTSottoscrivi il podcast su:iTunes: http://j.mp/MERITA-ITUNES Stitcher:http://j.mp/MERITA-STITCHER Spreaker:http://j.mp/MERITA-SPREAKERSoundcloud:http://j.mp/MERITA-SOUNDCLOUD##### WWW.MERITA.BIZ #####

Cautious cars? We already have them, cautious and sometimes frightened. Cranky kitchens, not yet, but they are coming. Our products are getting smarter, more intelligent, and more demanding, or if you like, bossy. This trend brings with it many special problems and unexplored areas of applied psychology. In particular, our devices are now part of a human-machine social ecosystem, and therefore they need social graces, superior communicative skills, and even emotions: machine emotions, to be sure, but emotions nonetheless. In this talk I explore the reasons for such statements, the issues that need to be considered, and the dangers that have already occurred because designers still think of each device as alone, and self-contained.