Podcasts about Blue Prism

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Best podcasts about Blue Prism

Latest podcast episodes about Blue Prism

Vast Voice produced by VastSolutionsGroup.com
Is Your Business Ready for AI and Automation?

Vast Voice produced by VastSolutionsGroup.com

Play Episode Listen Later Aug 21, 2024 8:50


Kenner discusses the top five resources for small business owners in terms of business automation and AI. He highlights the benefits of using AI-powered systems like Cassidy.ai, Bardeen.ai, X, Blue Prism, and UiPath. Kenner emphasizes the importance of business automation for small business owners and how it can improve efficiency, lower costs, and provide better customer service. He also mentions the role of AI in tax liability mitigation. Overall, the conversation focuses on the potential of AI and automation to help small businesses succeed. Takeaways • Business automation and AI can greatly benefit small business owners by improving efficiency and lowering costs. • AI-powered systems like Cassidy.ai, Bardeen.ai, X, Blue Prism, and UiPath offer various automation solutions for different business needs. • Automation can help with tasks such as answering client questions, social media posting, customer service, and enterprise-level queries. • Using AI and automation can potentially expand a business's reach and offer products or services to a wider audience. • AI can also be utilized for tax liability mitigation, providing a more thorough analysis and potential cost savings. Sound Bites • What are the five best resources for a small business owner as far as business automation and AI? • Business automation, which there's going to be a theme here. Well, Cassidy .ai. • Bardeen .ai. It's only like 10 bucks a month. Basically, you can automate almost every business system you have in one smart way is Bardeen .ai. If you have any questions in general you can reach our office at: VastSolutionsGroup.com Phone: 415-854-6512 Email: info@vastsolutionsgroup.com Monday-Thursday 8:00 AM – 5:00 PM (Pacific) Thank you for listening!

Truth in Learning: in Search of Something! Anything!! Anybody?
AI and L&D Insights: Optimizing L&D- Leveraging AI and Process Automation with Sandie de la Cruz

Truth in Learning: in Search of Something! Anything!! Anybody?

Play Episode Listen Later May 30, 2024 48:12


Join Markus Bernhardt in this enlightening conversation with Sandie de la Cruz, a seasoned automation specialist and Digital Solutions Manager at Edwards Life Sciences. Dive into the world of AI and process optimization as Sandie shares her expert insights on enhancing operational efficiency and strategic implementation in learning and development, and beyond. Discover the transformative potential of automation tools and learn practical strategies to streamline your L&D operations for a smarter and more effective workflow.   Shownotes: Connect with Sandie de la Cruz on LinkedIn.Business Process Automation Tools: Zapier - Connects your apps and automates workflows. UiPath - A leader in robotic process automation (RPA) software that automates repetitive office tasks. Blue Prism - RPA tool that provides a virtual workforce powered by software robots. Microsoft Power Automate - Helps automate workflows between your apps and services to synchronize files, get notifications, collect data, and more. Marketing Automation Tools: HubSpot - Integrates a variety of marketing tools into one platform, including email marketing, social media campaigns, and lead management. Marketo - Provides tools for email marketing, lead nurturing, and marketing analytics. Mailchimp - Known for email marketing automation but also includes ad campaign and landing page features. Additional Resources: Learn and develop your skills through Microsoft Learn. Join Google Women Techmakers for initiatives supporting women in technology. Advance your knowledge in AI with Google's AI Certificates.

Humans of Martech
117: Julz James: Automation inception, teaching martech and unraveling intent data

Humans of Martech

Play Episode Listen Later Apr 30, 2024 56:51


What's up everyone, today we have the pleasure of sitting down with Dr. Julz James, Senior Marketing Ops Manager at 6sense and Adjunct Professor at St. Edwards University. Summary: Jul is a marketing ops leader and a martech Professor who's rewriting the rulebook on how to navigate the martech galaxy. She walks us through automation inception, like a dream within a dream, and how she's leveraged an iPaaS tool to automate her automations. She also unravels intent data and how her team has moved beyond lead scoring to adopt account scoring. Sprinkle in her freelance learnings, and you've got a recipe for someone who's not just working in marketing ops but thriving, bringing fresh insights and strategies to the classroom. This episode is a nice reminder that with a bit of curiosity, a dash of adaptability, and a love for teaching, the galaxy of martech tools isn't just approachable—it's yours to automate.About JulzJulz got her start wearing multiple marketing hats including website management and SEO for variety of SMBs and later a big recruiting firm Julz then decided to go back to school to pursue a PhD at the University of South Wales, undertaking work-based doctoral research while working with an growing ecomm companyShe later worked as a Marketing Automation Manager at a few different tech companies including Mitel and a talent software startupJulz then decided to move from the UK to Austin Texas to take an Assistant Professor of Marketing gig at St. Edwards University and is currently still a Part-time Adjunct ProfessorShe also started freelancing in marketing operations and would later join Blue Prism as their srn Marketing Ops ManagerFinally she had a short stint at Adobe before settling in at 6sense where she's currently leading Marketing OperationsA New Approach to Educating the Modern MarketerImagine walking into a marketing class and instead of cracking open a dusty textbook that smells like the '80s, you're handed a sandbox loaded with today's leading marketing software. This isn't a scene from a futuristic movie; it's what Julz is bringing to the table in her marketing courses. Gone are the days of learning marketing theories that feel like a DVD. Julz has swapped them for lessons on the tools that marketers actually use in their jobs today.Julz loves teaching not for the sake of it but for the lightbulb moments she sees in her students when they connect the dots between class material and their day jobs in marketing. She draws from her own reservoir of experiences, sharing how she navigates the marketing world with tools like Marketo and Salesforce, making her classes a treasure trove of real-life wisdom.Her approach is refreshingly practical. Remember learning about the four P's and Porter's Five Forces? Julz believes those concepts are as relevant to today's marketing as a pager is to personal communication. Instead, she's all about diving into the digital tools that shape modern marketing strategies, shifting the focus from memorizing models to mastering martech.Creating course content is no walk in the park, especially when the galaxy of martech tools changes faster than you can hit refresh. But Julz is on top of it, crafting her materials from a blend of up-to-the-minute blogs, community discussions, and the latest ebooks. It's about making sure her students aren't just keeping pace but are ahead of the curve, ready to apply what they've learned in real-time scenarios.Key takeaway: If you're in marketing and looking to make your mark, take a page out of Julz's playbook. Forget the dry theories that gather dust on a shelf. It's all about rolling up your sleeves and getting your hands dirty with the tech that's shaping our world right now. Being quick on your feet, always hungry to learn something new, and getting cozy with the latest martech? That's the secret sauce for not just making it but also having fun.Unlocking the Secrets of Martech Without Coding SkillsEver think you need to be a coding guru to rock at marketing tech? Julz has some news for you: that's not the case. Picture this: you're more like a tech-savvy wizard, weaving different digital tools together, making them do exactly what marketing needs them to do. And guess what? You don't need to write lines of code to pull it off.Julz puts it simply – her gig in marketing operations is kind of like being an IT whiz but all jazzed up for marketing. You get systems to play nice with each other, not by coding from scratch but by knowing just enough to make smart tweaks here and there. It's like knowing how to change a tire without being a mechanic. Sure, dipping your toes into HTML or JavaScript is helpful, especially when you need to adjust something small on a website or in an email. But the real game? It's all about seeing the big picture, understanding how different platforms and tools fit into the marketing puzzle.Drawing from her own adventures, Julz shares how her journey through engineering and tinkering with gadgets wasn't about the math or the mechanics but about solving puzzles and being curious. Whether it's figuring out why a campaign isn't performing or integrating a new tool into the tech stack, it's this curiosity and problem-solving drive that counts.Here's the kicker: the world of marketing tech is becoming more user-friendly by the day. Tools that used to require a developer to set up can now be managed with a few clicks and drags. This shift doesn't mean technical skills aren't valuable; it just means the focus is shifting towards strategy and understanding how to connect the dots between different technologies to create a seamless marketing engine.Key takeaway: Jumping into marketing tech doesn't mean you need to bury yourself in code. It's all about understanding the flow between different tools and technologies and using that knowledge to craft marketing strategies that hit the mark. So, if you're curious, ready to tackle problems, and can think on your feet, you're already well on your way to making a big splash in martech, no coding required.Why Qualified Accounts Beat MQLs in Modern MarketingWhen Julz landed at 6sense, she walked into a whole new playbook for marketing ops. Gone were the days of obsessing over who's scoring what in leads. Here, it was all about tuning into accounts showing us buying signals, loud and clear. It took her a hot minute — okay, six months — to really get why they weren't sweating over lead scores. Ditching lead scoring felt like saying goodbye to an old friend, but it opened her eyes to a smarter way to connect with potential buyers.Think of it this way: It's not about waiting for someone to wave a flag saying, "Hey, I downloaded your ebook!" It's about catching those signals that someone's already scoping you out, ready to chat about what you do. They call these signals from their AI buddy at 6sense, the 6QAs. It's like having a secret decoder ring that shows them who's already thinking about buying without them having to say a word.But here's the wild part: Once you spot these ready-to-buy accounts, how do you know who to talk to? That's where things get really interesting. They dove into their win stories and figured out who's usually in on the buying decision. Not by names, but by their roles. Are they in ops? Sales? Marketing? This wasn't just a wild guess; it's about knowing the committee that's going to nod yes or no to what you offer.Their sales conversations shifted dramatically. Instead of chasing down every single lead, they started having real talks with the right folks in these companies, all thanks to a mix of their own tools and a hefty dose of strategy. They're not just throwing darts...

Bootstrapping Your Dreams Show
#352 AI and Beyond: Exploring the Edges of Automation with Paul Nerger

Bootstrapping Your Dreams Show

Play Episode Listen Later Apr 17, 2024 37:18


Paul Nerger is a seasoned industry expert with a diverse background spanning technology, business management, and academia. He holds a bachelor's degree in computer science from Washington State University with a focus in Artificial Intelligence. His academic journey continued with coursework at Templeton College at the University of Oxford as well as serving as a lecturer at MIT's Applied Innovation Institute and the University of California, Berkeley's Center for Entrepreneurship and Technology.Paul's entrepreneurial spirit shines through his roles as a co-founder and CTO of Happtique, Inc., AppCentral, dotMobi, and Argogroup all of which were sold to larger companies. Paul also has experience at larger companies including senior positions at Digital Equipment, Sequent Computer Systems, Silicon Graphics, and Informix Software.  Currently, as a VP at Blue Prism, Paul leads a team dedicated to fostering collaboration and innovation within the RPA ecosystem including how to apply advanced AI to solving business problems.Paul has served on the board of directors and technical advisory boards for several companies including the Boeing Company and British Aerospace.  He served as a U.S. Air Force Officer and the Air Defense Advisor to NATO.With a rich tapestry of experiences encompassing academia, entrepreneurship, and corporate leadership, Paul continues to drive innovation and empower organizations to thrive in the ever-evolving landscape of technology and business.Paul is a member the Royal Air Force Club and Fellow of the Royal Institute of Arts in London.Support the showFollow me on Facebook ⬇️https://www.facebook.com/manuj.aggarwal❤️ ID - Manuj Aggarwal■ LinkedIn: https://www.linkedin.com/in/manujaggarwal/ ■ Facebook: https://www.facebook.com/realmanuj■ Instagram: ...

Data Humans
Meet Kelly Hopkins: consulting, the computer science side of data science, and the power of data communities

Data Humans

Play Episode Listen Later May 12, 2023 37:52


Meet Kelly Hopkins, a data consultant. We talk about what consultancy looks like for her, our mutual and totally unnecessary feelings of inadequacy from different sides of the data science aisle, why making data friends is more powerful than whatever extra certification you're looking to get next, and much more.   Find more at datahumans.club Stuff mentioned in the episode - Black Tides: https://blacktidesdata.com/    Black in Data Week 2023 even (event has passed) by Black Tides: https://www.eventbrite.com/e/black-in-data-week-2023-tickets-516193347197    Robotic Process Automation (RPA): https://en.wikipedia.org/wiki/Robotic_process_automation   -- Automation Anywhere: https://www.automationanywhere.com/    -- UI Path: https://www.uipath.com/    -- Blue Prism: https://www.blueprism.com/    -- R-Ladies: https://www.rladies.org/    -- R-Ladies Philly: https://www.meetup.com/rladies-philly   -- SLC R-users group: https://www.meetup.com/slc-rug/    Kelly on LinkedIn: https://www.linkedin.com/in/kellyhopkins-data/    -- Kelly's consulting business, Launchpad Analytics, on LinkedIn: https://www.linkedin.com/company/launchpad-analytics/    Music: Savour The Moment by Shane Ivers -   https://www.silvermansound.com

Health Innovation Matters
Diving Into Automation in Healthcare with SS&C Blue Prism's Anna Twomey

Health Innovation Matters

Play Episode Listen Later Apr 21, 2023 17:32


Michael chats with Anna Twomey, Senior Director, Healthcare Providers – Americas, at SS&C Blue Prism. In this episode, which was recorded during the 2023 HIMMS conference in Chicago, Michael and Anna discuss the role of automation in healthcare, how healthcare organizations are exploring the use of automation, how automation can help with staffing and other processes, and much more. The views in this podcast do not necessarily reflect those of our sponsors. 

Generation Digital Workforce
203. Building Intelligent Automation Competency in Higher Ed

Generation Digital Workforce

Play Episode Listen Later Dec 8, 2022 Transcription Available


Equipping the Next Generation of Workers . The economy is increasingly becoming more skills-based as emerging technology is rapidly changing, augmenting and/or replacing many types of jobs. On this podcast, Brad Hairston talks with Gary Clarke, Academic Alliance Manager for North America at SS&C Blue Prism, who explains how it is more important than ever for students to develop technology skills in areas such as RPA before entering the workforce. . Here's what we talked with Gary about: *Why it is becoming more important for college students to learn about intelligent automation before they graduate and enter the workforce *The current market demand for people with automation skills *How Blue Prism's Academia Program is equipping professors and students *The types of professors who typically sponsor this program within their department *Success stories involving Blue Prism's Academia Program at higher ed institutions . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

SuccessAF
SuccessAF Series 3 Episode #3 - Customer Orientation For Your SaaS Business

SuccessAF

Play Episode Listen Later Nov 20, 2022 22:36


In this episode, we invite Jovana, Head of Customer Success for Asia Pacific at Blue Prism, to delve into her learnings on Customer Orientation and how it leads to effective Customer Success.

Generation Digital Workforce
198. Intelligent Automation on AWS

Generation Digital Workforce

Play Episode Listen Later Nov 15, 2022 31:32 Transcription Available


Pushing the "Science-of-the-Doable" Outcomes at Scale. Companies in all industries rely on AWS, the global leader in cloud infrastructure and platform services for over a decade, to drive efficiencies in their business. The addition of Blue Prism digital workers enabled with AWS AI services and SaaS automation solutions to the AWS Marketplace has opened up a whole new world of opportunity to transform operations and improve customer and employee experiences. On this podcast, Brad Hairston speaks with Madhu Raman, Global Head of Automations Business at AWS, and Jon Day, Vice President, Technology Alliance and Cloud Program at SS&C Blue Prism, who explain how intelligent automation is helping AWS customers address their most pressing needs. . Here's what we talked with Madhu and Jon about: *Thoughts on how AWS has maintained their global leadership position in cloud infrastructure and platform services *Why it's critically important for AWS to offer a low-code/no-code automation offering *How Blue Prism's strategic partnership with AWS relates to where the Blue Prism customer base is heading *Key advantages of automating with Blue Prism on AWS *The level ofadoption of intelligent automation among AWS customers *SaaS automation solutions on the AWS Marketplace that can help companies jump start their automation journey *How companies can test out automations on AWS before buying *Plans for an intelligent automation solution catalog on AWS *Intelligent automation success stories involving Blue Prism and AWS *Future developments with the Blue Prism / AWS partnership . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
189. Freeing up Clinicians to Focus on Patient Care

Generation Digital Workforce

Play Episode Listen Later Oct 4, 2022 22:06


Embracing Automation Across All Sectors of Healthcare . The healthcare industry has perpetually been burdened by heavy administrative tasks, largely driven by regulatory requirements and staffing shortages. On this podcast, Brad Hairston speaks with Patrick Lovelace, Senior Director Healthcare Strategy at SS&C Blue Prism and a Registered Nurse, who explains how all sectors of healthcare have the opportunity to use intelligent automation to free clinicians from administrative work so that they can do what they do best. . Here's what we talked with Patrick about: * Why healthcare is ripe for automation * The opportunity to reduce healthcare spending by $500B * How the automation potential compares across the various healthcare sectors – providers, payers, life sciences * The pace of emerging technology adoption of in healthcare * Healthcare automation success stories * Opportunities in healthcare created by the merger of SS&C and Blue Prism . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
188. The Evolving World of Intelligent Automation Services

Generation Digital Workforce

Play Episode Listen Later Sep 29, 2022


Going Mainstream with Managed Services . As more and more companies have embraced automation to transform their organization, the demand for automation services has scaled to new heights. On this podcast, Brad Hairston speaks with Karri Lehtonen, Head of Business Development and Legal at Digital Workforce, one of Blue Prism's longest-standing delivery partners, who explains how his Finnish consulting firm has successfully stoked the fire of intelligent automation for many years. . Here's what we talked with Karri about: * The origin of Digital Workforce and where it is headed * Thoughts on the current era of automation * Partnering with AI companies in the intelligent automation era * How automation in the Nordics and EMEA compares to other global regions * Why most companies are not scaling intelligent automation * The trend toward managed services arrangements in the intelligent automation space * The importance of the Robotic Operating Model (ROM) to Digital Workforce . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Sales Enablement PRO Podcast
Episode 217: Chris Neal on Making Enablement Engaging for Reps

Sales Enablement PRO Podcast

Play Episode Listen Later Aug 31, 2022 11:45


Shawnna Sumaoang: Hi, and welcome to the Sales Enablement PRO podcast. I am Shawnna Sumaoang. Sales enablement is a constantly evolving space and we're here to help professionals stay up to date on the latest trends and best practices so that they can be more effective in their jobs. Today, I’m excited to have Chris Neal from Blue Prism join us. Chris, I would love for you to introduce yourself, your role, and your organization to our audience. Chris Neal: Hi Shawnna and thank you for inviting me. I’m Chris Neal and I am the director of global sales enablement at Blue Prism. I’ve been with the company for about three and a half years. We have a team of eight people to do sales enablement for a sales force of around 500. I oversee the global programs and am excited to be here to talk about those today. SS: Fantastic. Well, we’re excited to have you here as well. Now, one of the things that I know you’ve referenced in the past is really around how to make enablement programs successful and in order to do so, rep engagement is absolutely critical, but I think getting that engagement can often be easier said than done. In your experience, what are some of the common challenges that you’ve experienced in getting reps to engage in enablement programs? CN: Yeah, a good question to start, it can definitely be a challenge. I’ve seen it before and I’ve run progress before they have done really well and reps have been really engaged and there have been others not just in Blue Prism but in previous roles as well, where you really struggle to get engagement. For me, it comes down to two things. It’s about awareness and communication. So they have to know what the program is, how to get engaged with it, and what the expectation is on them, so they can’t use the excuse that I didn’t know about it. That’s the basic one. The more critical one is alignment. If you’ve got an enablement team with a review from headquarters about what you need to learn this month, if that’s not aligned with the goals that your first line manager has for you as a sales representative for that month or that quarter, then there’s a conflict you’re being pulled in two directions. You've got your direct manager measuring you on one thing and a corporate sales enablement team saying you’re going to be measured on something else and that’s where you can get a challenge. So for me, it’s mostly about working with sales leadership all the way from Chief Revenue Officer down to first-line managers to make sure that the initiatives and programs that we develop and run are as aligned as possible with what field teams need in order to be successful. SS: Absolutely. How have you overcome some of the challenges so that you can encourage higher engagement? CN: The best way to do that is to consult with sales leaders from the get-go. As soon as an initiative is conceived and you’re thinking of building something, we need to bring sales managers along for that ride, along that journey. Let’s say the Chief Marketing Officer has a new set of messaging and they want everybody in sales to learn that new value proposition presentation for example. That’s important, and I’m sure if you had a conversation with a sales leader, they would agree that it’s important, but if you don’t talk to me about it in the right way and then position it in the right way, it can come across as a demand from HQ, that, as I said before, doesn’t directly align with what people are needing to do out in the field. So, it’s important to start with why, I keep going back to the Simon Sinek book, “Start with Why.” Let’s start with why we’re doing this and what we’re trying to achieve and how it’s going to help everyone, not just enablement, but sales leaders and sales reps themselves. Let’s make sure everybody understands that and then build that into the cadence so that by the time we roll out the program, the rep is hearing about it and being driven to do it, not by a corporate sales enablement team, but by their direct manager. SS: Absolutely. I couldn’t agree more. Now, you mentioned that aligning with what matters most to your audience can help improve the effectiveness of enablement programs. Now, when you’re developing a new program, how do you ensure that it’ll both be relevant for your reps and also make it easy for them to consume to reduce maybe some of that complexity? CN: Yeah, good question. So, take the first part of that question first. How do we ensure that it’s relevant? I think this comes down to how you introduce it because quite often an enablement initiative or it might be a training course or it might be an assessment or something like that is coming from a group or department in the company, like a product management function or something like that where the presenter or the subject matter expert delivering the training is not necessarily looking at the big picture of why this is important for sales. So if you just record something or you just put something out there and you put it directly in front of the SME, it’s not always easy for them to join the dots and see that relevance for themselves. So, a good job that sales enablement professionals can do is to bookend that presentation or that training module with some scene setting. So, I would go on and I would explain to them that we understand the challenges that they face, what it is that they are being asked to deliver for the company in terms of revenue, and position what they’re about to see in the context of that and talk about how it’s going to help them and then we’ll come back on at the end and kind of summarize what they just heard and relate it back to their role. So that helps them see the relevance, even though the meat of the presentation itself may not. That’s part one of your question. The other one was about how we can make it easy to consume to reduce some of the complexity. If we’ve got an initiative or a program we want to roll out, then what we do is there’s a number of ways you can do this, and the platforms are all over the place. There are digital sales enablement platforms, there are all kinds of platforms you can use to host multimedia material. We use one of those and what we do is we break it up. If it’s learning a solution from beginning to end, including how to position, how to present who the competition is, which personas to talk to etcetera. We break that up into individual modules to make it a bit more bite-sized so that we’re not asking them to take a whole day out of the field to learn, we’re asking them to do like 30 minutes a day. Something like that, and then as we go along, we have a little mini-assessment. So instead of saying, do this six hours of self-study and then take this huge exam, it’s 30 minutes and a five-question test or 40 minutes in a four-question test. And at the end, we could even do something like a video pitch back where they actually present back and their manager gets to see that. SS: I think that’s phenomenal. Now, what are some of your strategies for showing reps the whole picture though, from maybe the beginning of your enablement program so that they can see that smooth path to success? CN: There’s a couple of things here, one of which we’re already doing and another one that I would like to do that we haven’t done yet. The one that we’re already doing, again I’m not mentioning product names here, but we have a sales enablement platform that all of our reps have access to. We can basically draw a pick of all of the things available and present it to them in a way that’s easy for them to navigate and browse around and that enables them to kind of see the big picture when they go in and then they double click here, double click there and they dive into the specific product or the specific service offering that they want to learn more about. It’s almost like an online encyclopedia if you like. That’s the thing we’re already doing. The thing that I think would be just as useful, but I’ve never quite managed it yet, is if you work for a company that has a number of products that it sells, a portfolio of products rather than just one thing that they sell, then what’s really useful, because if you have multiple products and then next week we’re doing a training on Product A and the week after that we’re doing training and Product B, and the week after that we do training on Product C, that can get kind of overwhelming and confusing for them because they don’t always necessarily know how A relates to B relates to C and how they all fit into the bigger picture. So the thing I’m talking about here is what I call a solution picture and you can think of it almost as an infographic that shows the whole world of what your company does and what it sells and how it helps customers. Each product and piece of the jigsaw would be a small item on that infographic, and that way, if you’re doing a training on Product B, firstly, why are you training Product B? Because version two is coming out and it’s improved over version one. Well, what are the improvements? And so you end up with showing the big picture and then zooming in on Product B is one of the capabilities and then talking about how the new features change the overall picture of what we’re selling and if it doesn’t then we probably don’t need to enable it. So that’s something I’d like to do, but I haven’t actually gotten around to you yet. SS: That’s fantastic. Now we’ve discussed a lot of ways to create effective enablement programs. I’d love to dig into what effective enablement means to you and how do you quantify the effectiveness of your enablement programs? CN: Yeah, this is a tricky question. It always comes up and if you are in sales enablement, you’re regularly asked by sales leaders and others, how you make success. It's difficult to measure success in real hard numbers because while there are specific numbers that sales can measure like revenue, win rates, discount, and quota attainment, all of those things are hard numbers that you can measure, but the role that sales enablement played in achieving those numbers is much harder to quantify because there’s a number of factors that contribute to a good or poor performance. Sales enablement is just one of them. So it is quite hard to do. There are a couple of ways that you can look at that. One is to step back from those numbers and just look at the reason why you’re doing an enablement program in the first place, making sure everybody’s clear on what the objective is. What is it we want sales reps to be able to say or do differently as a result of this program and then you assess their ability to do that? So going back to my earlier example, if you’ve got a brand new value proposition PowerPoint deck that’s come out, then the behavior change you’re trying to instill is you’re getting people to get confident and credible and proficient in delivering that new presentation. So you can teach them how to do it. You can show them an expert on video presenting it. Then you ask them to have a go and you ask their managers to review it. If all of that’s done and they have a good go and the manager gives them a good review, then that’s a good way of measuring the effectiveness of that program. It doesn’t necessarily give you a direct impact on the bottom line or the following quarter, but it’s as far as you can get. The other thing you could do and I was at an event recently where I attended another session by another sales enablement professional and it was very interesting. They talked about sales velocity and so sales velocity includes things like the length of the sales cycle and how many opportunities and the average deal size and your win percentage and so on. If you’re starting with Y at the beginning and you’re linking activity to a virtual knob you can turn to increase the number of opportunities or to increase the deal size, maybe increase the deal size by positioning services. Those are things you can measure. So changes to metrics that affect sales velocity can be directly attributed to the enablement that supported it if you see what I mean. SS: I love it, Chris. Thank you so much. I enjoyed this conversation in the insights that you provided today. CN: You’re welcome. SS: To our audience, thanks for listening. For more insights, tips, and expertise from sales enablement leaders, visit salesenablement.pro. If there is something you'd like to share or a topic you'd like to learn more about, please let us know we'd love to hear from you.

Generation Digital Workforce
181. Going Green with Digital Workers - Part 2

Generation Digital Workforce

Play Episode Listen Later Aug 19, 2022 21:17 Transcription Available


The Environmental Benefits of Intelligent Automation. As new stakeholders have emerged and heightened the focus on the environment, businesses can no longer afford to ignore environmental sustainability. In this second episode of a 2-part podcast, host Michael Marchuk speaks with a panel including Brad Hairston, Thomas Richter and Drew Sonden of SS&C Blue Prism in addition to Michael Heric of Bain & Company, all of whom co-authored a recent white paper that speaks to the many ways intelligent automation can help companies more effectively achieve their sustainability objectives.. Here's what we talked with Michael, Brad, Thomas and Drew about: * How the Blue Prism partner ecosystem relates to environmental sustainability * How intelligent automation in the supply chain area can make a huge difference in the sustainability realm * Why governance is so critical in environmental sustainability * The outlook for ESG and intelligent automation initiatives intersecting across all industries.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Cool Things Entrepreneurs Do
AI and RPA with Carlos Martin from macami.ai

Cool Things Entrepreneurs Do

Play Episode Listen Later Aug 11, 2022 24:16


In this episode Thom Singer talks to Carlos Martin from macami.ai. They talk about the future of AI and RPA as well as why Austin, Texas is a great place for business.  This episode is co-produced with the Austin Technology Council. ATC is a 30 year old association focused on promoting and facilitating growth of technology companies in Central Texas. Over the past three decades the business ecosystem in Austin has changed, and ATC is actively changing, too.  Learn more at https://AustinTechnology Council.org. About Carlos Martin: Carlos Martin is the CEO of macami.ai, a company focused in bringing efficiency to the enterprise by leveraging Robotic Process Automation (RPA) and AI. Formerly Director of Strategic Alliances for Brazil for the company Blue Prism, which pioneered the RPA market, and where he worked for 5+ years. Carlos has a degree in Computer Science and a Master's in Technology Commercialization from UT Austin. He has more than 20 years in IT with a solid experience in technology, systems, problem solving, research and business strategy.   Carlos is the author of the upcoming book “The Efficient Enterprise”, which will discuss topics on how to leverage these technologies for bring exponential benefits to business. About macami.ai: macami.ai is an AI consultancy headquartered in Cedar Park, Texas that demystifies the use of artificial intelligence and robotic process automation to make businesses more efficient and allow them to scale effectively. The founders have trained and mentored the top consulting firms on best case use of AI and practices of automation. macami.ai analyzes companies' financials and the cost of business processes with a top down approach to recommend and execute simple financial and software methodologies that incorporate AI and RPA technology. The company will also be providing free trainings online and within local communities on spotting financial scams. https://thomsinger.com/podcast/macami-ai Learn more about your ad choices. Visit megaphone.fm/adchoices

企业案例集|战略、组织与领导力
UiPATH:RPA机器人与流程自动化(中)

企业案例集|战略、组织与领导力

Play Episode Listen Later Aug 4, 2022 31:40


音频文字发布在公众号“北京读天下”,《价值创造与商业模式》在公众号微店有优惠。反馈与服务微信号:yinmingshu002。UiPath并非RPA概念的首创者,这一荣誉属于BluePrism。它是全球第一家实际意义上的RPA公司。BluePrism成立于2001年,早期业务为企业流程自动化咨询和软件开发,后于2008年推出第一款“数字劳动力”软件Blue Prism 3.0,并在2012年首次提出RPA概念。UiPath在RPA领域起步晚于Blue Prism四年,但目前在营收规模、产品体系、生态建设等多个维度均超越了Blue Prism。UiPATH的竞争战略大致可以从产品、用户和销售三个方面来考察。首先来看产品。RPA的原理是一样的,UiPath与Blue Prism的产品在基本功能上面并无显著差异,但在侧重上有所不同。Blue Prism传统上偏向为用户提供无人值守(unattended)机器人,而UiPath则提供了有人值守和无人值守两种选择,并且在有人值守(attended)机器人业务中居于领先地位。

Generation Digital Workforce
166. Managing COVID Documentation with Digital Workers

Generation Digital Workforce

Play Episode Listen Later Jun 3, 2022 31:22 Transcription Available


NHS Tackled COVID with Intelligent Automation . In the aftermath of COVID, the NHS set out to better understand how they managed through the crisis and what key strategic elements helped them to succeed throughout it all. On this podcast, Karen Gorman, Healthcare Director with SS&C Blue Prism interviews Mike Ogonovsky, Chief Digital Officer and Jason Burrage, Automation Architect and Head of Automation COE for Aneurin Bevan University Health Board, an NHS trusts about how the health board have used their intelligent automation, Blue Prism cloud platform to help them prepare for the COVID-19 public inquiry. They share how intelligent automation is enabling them to provide information to the board secretary and exec team that is creating excitement at the board level and how it is creating time for employees to review, discuss and provide context to the information they are providing. . Here's what we talked with Mike and Jason about: * How having digital workers on staff when COVID hit helped to manage risks to the business * Overcoming document management to garner insights with digital workers * Using Blue Prism Cloud to perform sentiment analysis on incoming emails to prioritize employee's actions . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
165. Many Companies are Missing the Mark with Intelligent Automation

Generation Digital Workforce

Play Episode Listen Later Jun 2, 2022 29:49 Transcription Available


From Automation to Business Transformation . Many companies are leveraging intelligent automation, but only a few are using it in a strategic manner to achieve true business transformation. On this podcast, Brad Hairston speaks with Gary Smith, VP Sales Strategy & Industries at Blue Prism, who explains how many companies are not going far enough with their intelligent automation capability but have the potential to do so. . Here's what we talked with Gary about: * Gary's thoughts on why his previous podcast was so popular * What % of companies are achieving true business transformation with intelligent automation * Indicators that a company is missing the strategic opportunity with IA * How Gary positions intelligent automation with companies * The possibility of the “Great Resignation” becoming the next supply chain crisis * The likelihood of investors asking the question “What % of your labor force is digital?” * Story of a Blue Prism customer who transformed their business with intelligent automation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

The CEO Sessions
Unleashing Digital Workforce Power with CCSTO, Jet Theuerkauf of Blue Prism

The CEO Sessions

Play Episode Listen Later May 23, 2022 44:41


Start using a digital workforce. It does the tedious work and allows your team to focus on the higher-value "human work". This improves profitability, efficiency and productivity while boosting job satisfaction. I host Jet Theurkauf, Chief Customer Strategy and Transformation Officer of Blue Prism, who shares how every leader can benefit from digital workers right now. If you've never heard of a digital worker (not remote worker), you may be surprised to learn that it's a category of software robot trained to perform a task or process in partnership with a human colleague. Blue Prism is the global leader in intelligent automation which combines the power of artificial intelligence (AI) and machine learning (ML) to deliver digital workers that take away the mundane tasks human workers are overloaded with and empowers them to focus on the profit driving initiatives only people can do. Jet has more than 26 years of experience leading global transformation initiatives that deliver positive results. Before coming to Blue Prism he was Head of Transformation at BNY Mellon. Jet has also served as the Chairman of the Diversity Committee for one of the largest banks in Europe, and he is constantly involved in philanthropic efforts. He has multiple degrees in Psychology and advanced training in business specialties from Harvard, London Business School, and Thunderbird University. LinkedIn Profile: https://www.linkedin.com/in/jontheuerkauf/ Company Link: https://www.blueprism.com/ What You'll Discover in this Episode: What feeding sharks teaches you about leadership. Why pirates can be leadership role models. What it was like being one of the first quality leaders at GE. How to use digital workers (not remote workers) to boost profitability. The urgency and opportunity for leaders to use digital workers. How to accelerate your career with courage and tenacity. Quotes: "We take the robot out of people." ----- Connect with the Host, #1 bestselling author Ben Fanning https://www.benfanning.com/speaker/ (Speaking and Training inquires) https://followbenonyoutube.com (Subscribe to my Youtube channel) https://www.linkedin.com/in/benfanning/ (LinkedIn) https://www.instagram.com/benfanning1/ (Instagram) https://twitter.com/BenFanning1 (Twitter)

Generation Digital Workforce
161. Keeping Pace with Transformation in Banking & Insurance

Generation Digital Workforce

Play Episode Listen Later May 17, 2022 25:22 Transcription Available


Transformation is Both a Journey and a Destination . Transformation might be a buzz word today but intelligent automation is playing a key role on the journey and proving to be a competitive differentiator as well. On this podcast, Xina Seaton speaks with Alastair Robertson, Head of Continuous Improvement, Automation & Predictive Analytics at Zurich Insurance Company Ltd and Abhi Kadian, Head of Robotics & Intelligent Automation Services at Westpac Banking Corporation to explore how they and other Blue Prism clients are activating their digital workforce to meet business needs and delight their teams and customers. . Here's what we talked with Ally and Abhi about: * What transformation means to the business within Zurich and Westpac * The journey through modernization, optimization to market differentiation * Managing maturity of different business units on their intelligent automation evolution * The importance of executive buy-in but true adoption comes after a breakout moment and cultural shift . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
159. Human-Centered Automation

Generation Digital Workforce

Play Episode Listen Later May 5, 2022 24:34 Transcription Available


Humans as the Beneficiaries of Automation . As the pace of change driven by Intelligent Automation continues to accelerate, it's critical to make sure that removing the inefficiency from work doesn't also remove the joy from work. On this podcast, Brad speaks with Dr. Kam Star, VP Product Portfolio of SS&C Blue Prism, who explains how a human-centered automation approach can help keep the workplace as human as possible in an age when automation is changing everything around us. . Here's what we talked with Kam about: * How intelligent automation has evolved * An explanation of human-centered automation * How human-centered automation is changing the way we work and feel about our jobs * The best way for companies to put human-centered automation into practice * The importance of considering digital workers as co-workers * Which employees are the most important to upskill in most companies * The risks associated with human-centered automation * How Kam's passion for human-centered automation impacts his role at Blue Prism . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
157. The Role of Design Thinking in Transformation

Generation Digital Workforce

Play Episode Listen Later Apr 28, 2022 19:47 Transcription Available


Transformation Requires Out of the Box Thinking . Technical talent goes a long way when deploying technology, but when you are looking for transformation, it requires the ability to think differently about how you might achieve the outcome, based on what you know about the technology. On this podcast, Xina Seaton speaks with four Blue Prism Community MVPs from Wonderbotz, Devneet Mohanty - Sr. Consultant, Amlan Sahoo - Senior RPA Developer, Tejaskumar Darji - Technical Lead, and MuraliKrishna Kodi Sr. Consultant to explore the role of design thinking and how to approach each automation to ensure the best business outcomes. Step back and take a strategically different approach to further the gains of simply automating yesterday's process. . Here's what we talked with Devneet, Amlan, Tejaskumar and MuraliKrishna about: * The role of design thinking in the technical team's work * Take a jigsaw puzzle approach to get to better quality, faster * Using visualization techniques to apply knowledge to the problem at hand * The evolution over the past 4 years that must be considered in solution design and development . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
156. Automation is the Catalyst for Change

Generation Digital Workforce

Play Episode Listen Later Apr 26, 2022 38:23 Transcription Available


Taking a Bolder Step in the Intelligent Automation Journey . Intelligent automation has matured to the point where it can play a pivotal role in helping companies achieve genuine business transformation. On this podcast, Brad speaks with Jet Theuerkauf, Chief Customer Strategy and Transformation Officer of Blue Prism, who explains how in his role he is helping Blue Prism build out the IP and technical platform to facilitate customers elevating their automation capability to a much more strategic level and getting exponentially more business value, as a result. . Here's what we talked with Jet about: * What has enabled the significant evolution of RPA * Why companies need to recognize and utilize digital workers as an alternative labor source * How automation teams should be positioned organizationally * How automation programs are handling change management * The correlation between re-engineering/re-imaging work and enterprise transformation * How zero-based design is unique and enables transformation * Some of the innovative/strategic things coming down the road from Blue Prism . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
155. The Strategic Role of Automation at Sysco

Generation Digital Workforce

Play Episode Listen Later Apr 21, 2022 23:38 Transcription Available


Automation Is a Strategic Lever at Sysco . Digital strategy and automation - words we may hear used interchangeably - how do they relate and can you have one with the other? On this podcast, Xina Seaton interviews Kim Meredith with Sysco, to explore the paradigm shift she's helped inspire that's led to automation becoming a key lever the c-suite employs to achieve the business strategy. Having now evolved to the point where automations are seen as digital team members with names, business owners are starting the conversation much earlier on how to structure new job roles around the digital and human workforce. Automation is no longer an afterthought, it's being woven into how work is being defined now. . Here's what we talked with Kim about: * Finding 3-seconds of crazy confidence and seeking out opportunities * How automation shifted from POC to strategic lever in less than 4 years * Using automation to change the reality of what people do day to day . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
154. Confronting Climate Disclosures with Intelligent Automation

Generation Digital Workforce

Play Episode Listen Later Apr 19, 2022 25:23 Transcription Available


The New CFO Challenge: Climate Risk . Climate change has become a key variable for the investor community as they believe climate transition costs will be volatile and rising for decades under all policy scenarios. In the face of this, the Securities and Exchange Commission (SEC) in the US has proposed new climate disclosure regulations that will undoubtedly make climate risk an even bigger priority for CFOs. On this podcast, Brad Hairston talks with Chieng Moua, Chief Revenue Officer of GLYNT, who explains how his company can help companies use intelligent automation to address the new regulations and actively manage their climate risk exposure. . Here's what we talked with Chieng about: * Overview of GLYNT, a Blue Prism technology alliance partner * The new (proposed) SEC climate disclosure reporting requirements and the impact they will have on companies in the US * What makes the climate disclosures spelled out by these new SEC regulations so complicated to fulfill * Why climate risk has become a priority for CFOs * Why it is becoming more important for companies to fully disclose their climate risks and policies * How climate disclosures are affecting CFOs in other regions of the world * GLYNT's solution for climate disclosures – ML Data as a Service – to produce finance-grade carbon emission data * How GLYNT and Blue Prism work together to make the end-to-end intelligent automation solution for climate disclosures even better . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
153. Digital Capabilities Require Rethinking Organizational Design

Generation Digital Workforce

Play Episode Listen Later Apr 15, 2022 31:33 Transcription Available


The Evolution of Automation and Digital Capabilities . The evolution of intelligent automation and the increase of digital capabilities is requiring organizations to rethink the organizational design. On this podcast, Xina Seaton talks with Amahl Williams, partner at Reveal Group, about the shift the industry has seen over the last 5 years. We explore the criticality of change management as digital colleagues change the job roles and definitions of their human counterparts and how this is influencing the jobs of the future. . Here's what we talked with Amahl about: * The shift in strategic thinking on automation over the past 5 years * What digital capabilities mean and the impact on organizational design * How people will interact with digital capability in the company of the future . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
152. The Next Generation of BPO and Shared Services

Generation Digital Workforce

Play Episode Listen Later Apr 12, 2022 Transcription Available


From Business Process Outsourcing to Business Transformation Outsourcing . Businesses have relied on Business Process Outsourcing (BPO) providers, mostly in offshore locations, for decades. However, expectations for BPO providers are rapidly changing, based on the impact of automation and other technologies, as well as the desire of many companies to keep higher value-added, knowledge-based services in-house. On this podcast, Brad Hairston talks with Sachin Shah and Anup Juneja of Bain & Company, who explain the latest trends in BPO and Shared Services and how this industry is going through significant reinvention. Here's what we talked with Sachin and Anup about: * The major trends in Business Process Outsourcing (BPO) and Shared Services * How Bain supports clients in their automation and BPO/Shared Services journey * Exploring automation as an alternative to traditional outsourcing/offshoring * The drive toward more agility in centralized services * How increased automation potential impacts the trend towards reshoring * The required capabilities for BPO and Shared Services staff in today's business environment * What companies are looking for in BPO providers * The move toward outcome-based contracts for offshore centers * What's next for BPO and Shared Services . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
151. Insights from a Process Implementation and Optimization Developer

Generation Digital Workforce

Play Episode Listen Later Apr 8, 2022 18:22 Transcription Available


Automation is an Excellent Place to Build a Career . The key to a successful transformation project is to transform attitudes towards automation and transition from automating as-is to optimizing first. On this podcast, Vipul Tiwari, process implementation and optimization developer discusses his successful career in automation and how he approaches the business. The methodology for successful transformation requires taking the whole company on your transformation journey and getting business buy in to optimize then automate. By going through clear stages that explore key milestones to transformation focused on business outcomes, he builds trust across the business in digital capabilities. And if you are considering a role in automation, he shares some tips for people on how to jump into a role like his, how to get support and build an exciting future. . Here's what we talked with Vipul about: * How to approach transformation with each automated process * Methodology that works to build trust and engage the business * Top tips for anyone looking to kickstart a career in automation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
150. Intelligent Automation is Now Transformational

Generation Digital Workforce

Play Episode Listen Later Apr 5, 2022 33:04 Transcription Available


From a Technology to an Alternative Labor Source . With so much change taking place in the global workforce and business environment, in general, intelligent automation is more relevant to executive leadership than ever before. On this podcast, Brad Hairston talks with Lee Coulter, Senior Transformation Advisor at Blue Prism, who explains many organizations are now embracing automation as they've learned how integral it is to enterprise transformation. . Here's what we talked with Lee about: * Key trends in intelligent automation over the past two years * Why many companies are not scaling their automation capability * Big changes taking place in the workforce * How most companies view RPA today * The impact of digital native disrupters * How intelligent automation plays a key role in digital transformation * Digital labor's relationship to offshoring/BPO * Automation's seat at the c-suite table * A high-level teaser on the strategic work Blue Prism is doing . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
149. Intelligent Digital Workers Transform Supply Chain Status Quo

Generation Digital Workforce

Play Episode Listen Later Apr 1, 2022 35:41 Transcription Available


Transforming the Supply Chain with RPA and Intelligent Automation . Complex supply chains have embraced intelligent automation as a path to optimize and realize business outcomes. On this podcast, Xina Seaton interviews Kim Meredith with Sysco, Margarita Marengo with The Hershey Company, and Vandana Khanna with Unilever to understand how they are leveraging digital workers across their supply chains and the benefits they are realizing. . Here's what we talked with Kim, Margarita and Vandana about: * How organizations are transforming the way the supply chains functions * Accelerating transformation by applying successful outcomes in one factory into a global rollout * The need for trust and therefore audits, rules and ethics surrounding everything that digital workers do * How peer to peer sharing can help new employees foster trust in their new digital colleagues . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
148. Evolution of Intelligent Automation

Generation Digital Workforce

Play Episode Listen Later Mar 31, 2022 28:49 Transcription Available


Building a Sophisticated Hybrid Workforce . In this episode, Michael Marchuk chats with Dan Ternes, the chief technology officer for the Asia-Pacific region for Blue Prism. Dan brings his high-energy enthusiasm to explain how to turn problems into successful automation programs and drive real value for the organization. . Here's what we talked with Dan about: * Why automating mundane and menial work is not going to produce the results your organization is looking for * How to transform your thinking to see the bigger picture and approach automation from a value perspective * When to look for problems rather than chasing down processes to automate . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
147. WorkforceRX

Generation Digital Workforce

Play Episode Listen Later Mar 25, 2022 20:31 Transcription Available


Building a Resilient Workforce . In this episode, host Michael Marchuk talks with Van Ton-Quinlivan about reskilling the workforce to meet the demands of ever-changing technology. Van provides insights into the changing roles of employers and employees along with how the educational system can help bridge the gap in additional to discussing the concepts presented in her book, WorkforceRx: Agile and Inclusive Strategies for Employers, Educators and Workers in Unsettled Times. . Here's what we talked with Van about: * How employers can work with educators to help develop the skills of both prospective employees looking for work as well as tenured employees looking to reskill during times of change * Why it's important for employers to engage the education system to help develop the skills for which they are hiring, and to do so within under-served communities to provide equal access to these new job roles * Why educators to engage with the local employers to shape the curriculum that is being taught to match the jobs that are being created . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
146. Transforming Business Models with AI and Automation

Generation Digital Workforce

Play Episode Listen Later Mar 22, 2022 27:43 Transcription Available


In this episode, host Michael Marchuk talks with Dr. Eric Daimler, CEO of Conexus AI and an expert with over 20 years in artificial intelligence and a Presidential Innovation Fellow during the Obama Administration. Eric shares his thoughts on automation and AI as it relates to the context of our knowledge and processing and provides insights on business automation as every company becomes an "AI business". . Here's what we talked with Eric about: * How implicit knowledge can be encapsulated using AI to create explicit, sharable knowledge across the organization * Why data in context is critical to the application of AI * Where RPA and AI will leverage category theory to extend the useful lifespan of existing systems as new systems are introduced in an organization . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
145. The Journey to Transformation at Scale at Old Mutual

Generation Digital Workforce

Play Episode Listen Later Mar 17, 2022 15:56 Transcription Available


Old Mutual Transforms with a Start-up's Mindset . Old Mutual sees their company as both a 176-year old organization and a 24-month old start-up. On this podcast, Kavita Maharaj speaks with Tags Moodley, chief CX director and Kusheel Amritlall, head of applied intelligence from Old Mutual and they share how they embarked on their digital transformation journey in 2020, which has evolved into applied intelligence as the newer technology has emerged or matured. Over this time, they've scaled to deliver in excess of 17 million minutes of time saved back to the business. . Here's what we talked with Tags and Kusheel about: * The journey Old Mutual has been on over the last two years * The focus on scale and delivery of value to the business * Continuous improvement on their customer experience to benefit both policyholders and front line staff . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
144. Establishing Digital Maturity

Generation Digital Workforce

Play Episode Listen Later Mar 15, 2022 36:47 Transcription Available


The "North Star" for Intelligent Automation . For most organizations well into their automation journey, understanding how they compare to their peers and how to address their weaknesses is critically important. On this podcast, Brad Hairston talks with Dr. Leslie Willcocks, professor at London School of Economics, and Darshan Jain, Head of Financial Services at Blue Prism, who explain how they have collaborated on a digital maturity index to address this need. . Here's what we talked with Dr. Willcocks and Darshan about: * What automation-focused senior executives want to know * The origins of the digital maturity index (Spectrum) and its purpose * The two major components of the Spectrum assessment * The customer roles best suited to complete each part of the assessment * The digital maturity assessment outputs * Why digital maturity is so important to measure * Some examples of Blue Prism customers that have gone through the digital maturity assessment . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
143. Diversity in Intelligent Automation

Generation Digital Workforce

Play Episode Listen Later Mar 11, 2022 47:34 Transcription Available


Embracing our Differences to Enhance the Future of Work . LinkedIn Audio Live sponsored a discussion about "Diversity in Intelligent Automation" on Thursday, February 10. Over 60 people were in attendance. Hosted by Ian Barkin, the event featured a panel discussion with the following participants: BPinIA Founder Alionna Gardner, BPinIA Co-Founder Shiyanbade Animashaun, RPA Jargon Buster Founder Tolani Jaiye-Tikolo, and Reveal Group Partner Amahl Williams. Here's what the panel, moderated by Ian Barkin, discussed: * How Black Professionals in Intelligent Automation is helping people get ahead of the future of work and benefit from it as as opposed to being impacted by it * Why intelligent automation is such an exciting space in which to build a career * What diversity means to people on a personal level * How to encourage and drive diversity and inclusion in the intelligent automation industry . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Generation Digital Workforce
142. #BreakTheBias: Supporting Age Diversity and Inclusion in Intelligent Automation

Generation Digital Workforce

Play Episode Listen Later Mar 8, 2022 19:25 Transcription Available


Successful Apprenticeship Catapults Young Career in Automation . Intelligent Automation has brought fought a number of new career opportunities to young and old. On this podcast, Xina Seaton talks with Taylor McTaggart, Continuous Improvement Consultant with Zurich Insurance about jumping directly from high school to a large corporate environment where she was 5 to 10 years younger than her counterparts. She speaks about how she leveraged this generational gap and used it in her favor to allow help her show her strengths and demonstrate the value her youthful perspective brought to the team. . Here's what we talked with Taylor about: * Why she chose to leave school at 17 for an apprenticeship in technology * How she has seen multi-generational teams grow and gain from that inclusion * Insights for both her own and the older generations when it comes to getting comfortable with different age groups . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

HFS PODCASTS
Seven lessons that have shaped today's automation leaders

HFS PODCASTS

Play Episode Listen Later Jan 14, 2022 24:49


In this HFS Videocast, David Cushman and Phil Fersht of HFS are joined by Terry Walby, CEO of Blue Prism Ventures, to discuss a new research report, produced by HFS in partnership with Blue Prism, that looks to understand how enterprise mindsets have changed throughout the pandemic, as well as the extent to which enterprises have developed a joined-up automation discipline. HFS surveyed 200 senior executives across Global 2000 enterprises, conducted deep dive interviews with a cross-section of Blue Prism customers, and compared notes with the executive leadership team. You can view the report here: https://www.hfsresearch.com/research/seven-lessons-that-have-shaped-todays-automation-leaders/ David, Phil, and Terry look at the seven lessons this in-depth report produced and then discuss the automation end-state.

The Process & Automation Podcast
#44 The Future of Intelligent Automation with Brad Hairston at Blue Prism

The Process & Automation Podcast

Play Episode Listen Later Oct 13, 2021 31:37


The #1 source of knowledge for everything automation: https://www.theautomationguys.net In this episode of The Process & Automation podcast, Arno and Sascha sit down with Brad Hairston, Advisory Alliance Director at Blue Prism, and discuss use cases for a Digital Workforce and take a look at the future of intelligent automation. Connect with Brad: https://www.linkedin.com/in/bradhairston/ Learn more about Blue Prism: https://www.blueprism.com/ Do you have any questions? Would you like to give us feedback? Are you interested in workshops on the topic of automation? Are you an expert in the field of automation and would like to be on the podcast? Let us know: https://bit.ly/3lyq9Yj

The Process & Automation Podcast
#43 The latest from Appian, Blue Prism and celonis, The Automation Guys Intelligent Automation News Roundup 10.21

The Process & Automation Podcast

Play Episode Listen Later Oct 9, 2021 20:08


The #1 source of knowledge for everything automation: https://www.theautomationguys.net Do you have any questions? Would you like to give us feedback? Are you interested in workshops on the topic of automation? Are you an expert in the field of automation and would like to be on the podcast? Let us know: https://bit.ly/3lyq9Yj

My Future Boss
Barry Gober ~ Blue Prism

My Future Boss

Play Episode Listen Later Jul 14, 2021 6:52


Join me as I chat with Barry Gober, Senior VP, Marketing Operations and Analytics for Blue Prism which is based in London and Barry works out of their Austin, TX office. #CareerAdvice #LiveMusicFan #myfutureboss  

The Orange Chair Podcast
15: RPA for Healthcare: Epidemiology Use Cases

The Orange Chair Podcast

Play Episode Listen Later Feb 19, 2021 15:50


In this episode, we continue our RPA for Healthcare series with Anna Twomey, Blue Prism's Senior Solutions Advisor for Healthcare Americas and KeyMark's Sam Whitten, Director of RPA Sales. We talk through how RPA can help epidemiologists with the current landscape of COVID-19 vaccine distribution and contact tracing. For more information on RPA for Healthcare, please visit our website at https://www.keymarkinc.com/rpa/

The Grunt Workers Show
When Your Stories Are Trash Your Deal Size Is Small

The Grunt Workers Show

Play Episode Play 60 sec Highlight Listen Later Jan 19, 2021 61:24


How do multi-million dollar deals get done at a billion dollar company?And how does that help marketers or business owners who aren't doing multi-million dollar deals?It all comes down to story.Story story story.Stories are told at billion dollar companies… the same way they are told in a main street shop.Tell a better story, and you'll increase your order value - or your deal size.In this episode, Amahl WIlliams shares his insights while he scales a brand new digital division inside a billion dollar company in the IT industry.Tune in right now so you can discover:The right story to tell that will get you bigger dealsThe one big clue that you're “in” and that the sale is madeHow to tell when you're truly successful in businessThe purpose of educationAnd more!Who is Amahl Williams?Amahl is a classically trained marketing executive with a background in monetizing new and adjacent technology. Specialties include design thinking, end-to-end quality, return on change, time-to-value, go-to-market strategy, ROM architecture, and RPA+IPA technologies Blue Prism, UiPath, and AA.SYKES Digital Services culmination of careful thought and consideration of how to best align the capabilities amassed through #SYKES' strategic acquisition strategy to continue delivering upon our unique mission of helping #consumers find and use the products and services they need by combining the power of machine intelligence and human ingenuity.Connect with Amahl on LinkedIn https://www.linkedin.com/in/amahlwilliams/

The Orange Chair Podcast
14: RPA for Healthcare: Revenue Cycle Use Cases

The Orange Chair Podcast

Play Episode Listen Later Jan 15, 2021 16:39


In this episode, we kick off our RPA for Healthcare series with an episode dedicated to revenue cycle use cases. We have Anna Twomey, Blue Prism's Senior Solutions Advisor for Healthcare, Americas and KeyMark's Sam Whitten, Director of RPA Sales in the Orange Chair to talk through how RPA works in the revenue cycle. In addition to use cases, we also discuss how RPA can integrate with different core systems such as Epic Financials.  For more information on RPA for Healthcare, please visit our website at https://www.keymarkinc.com/rpa/

Faster Horses | A podcast about UI design, user experience, UX design, product and technology
Hackathons, a brief introduction and why everyone should attend at least one | a Faster Horses short

Faster Horses | A podcast about UI design, user experience, UX design, product and technology

Play Episode Listen Later May 19, 2020 11:04


A short podcast about hackathons and my personal experiences, attending, organising and judging them.Hackathons are generally techno-creative events where delegates form teams in a physical location (Richterich, 2017) to solve a problem statement or brief defined by the organisers. Hackathons are generally competitive, with teams competing under the confines of limited time pressures for incentives such as prizes (Richterich, 2017).The conventional aim of a hackathon is for teams, or individuals, to practice collaborative software development. The first time the term 'hackathon' was used to describe an event gathering volunteers software developers working together on an open-source operating system, OpenBSD, in 1999 (Richterich, 2017).This episodes resources:https://www.hackathon.io/events (not hack.io – sorry).https://angelhack.comSpecial guest Niomi Wilshaw.Music by James Medd and artwork by Nick Tomlinson.For careers at Blue Prism, https://www.blueprism.com/who-we-are/culture-and-careers/Support the show (https://www.patreon.com/FasterHorses)

Faster Horses | A podcast about UI design, user experience, UX design, product and technology

We explore physical user experiences and how we can learn from their successes and failures as designers.What good and bad design does to its user from those pesky push/pull handles, to bathrooms, bars and beyond.We look into these problems and more.This show features Paul Wilshaw, James Medd, Stacey Ray, Nick Tomlinson and Mark Sutcliffe.Special guest Dom Jones.Links and resources for this episode are:Donald A Norman, The design of everyday things.Nick's teapot:Grey Speckle TeapotRevolutionary milk carton demonstration:https://youtu.be/DuYLgEstc1YOrwell's classic essay on his quintessential English public house:https://www.orwellfoundation.com/the-orwell-foundation/orwell/essays-and-other-works/the-moon-under-water/Real-life UX examples I've learned during two years in Japan:https://medium.com/nyc-design/ux-in-real-life-what-i-learned-from-living-in-japan-a062024acdd2Music by James Medd and artwork by Nick Tomlinson.For careers at Blue Prism, https://www.blueprism.com/who-we-are/culture-and-careers/Support the show (https://www.patreon.com/FasterHorses)

The Orange Chair Podcast
6: Blue Prism Digital Assets: OnBase Connectors

The Orange Chair Podcast

Play Episode Listen Later Mar 6, 2020 15:51


In this episode, we have Chris Ellenburg and Chandler Coffman to talk about the Blue Prism Digital Exchange and the OnBase Connectors that the RPA team here at KeyMark has been working on. Their team has created 4 assets! Two of the assets were released at the time of this recording, OnBase Workflow Document Handles and OnBase Get Keywords and the final two, OnBase Upload Files and OnBase Execute Ad-Hoc Task, have now been released as well. In this episode, Chris and Chandler explain how these assets work and why they decided to create these specific assets. For more information on the Digital Exchange Assets and how you can download them, please visit our website at this link: https://www.keymarkinc.com/blue-prism-digital-assets/ All of the assets come "as is" under the MIT license, but we can customize them through engagement.

Faster Horses | A podcast about UI design, user experience, UX design, product and technology

We answer the question, should designers code and should developers design?We explore what it means to be a designer in 2020. What tools help bridge the gap from design to development. How much code and which frameworks are relevant now. How can you manage the dreaded handoff better and when is a design done?We answer these questions and more.This show features Paul Wilshaw, James Medd, Stacey Ray, Nick Tomlinson and Mark Sutcliffe.Special guests Ant Sherratt and Dom Jones.Links for this episode are:https://uxplanet.org/in-ten-years-design-will-be-dead-29a3b2fb2612Music by James Medd and artwork by Nick Tomlinson.For careers at Blue Prism, https://www.blueprism.com/who-we-are/culture-and-careers/Support the show (https://www.patreon.com/FasterHorses)

blue prism design code mark sutcliffe james medd
The Orange Chair Podcast
5: Deep Dive into RPA

The Orange Chair Podcast

Play Episode Listen Later Feb 7, 2020 30:00


In this episode we sit down with Bart Peluso, from Blue Prism, to discuss the ins and outs of Robotic Process Automation! Bart provides a great understanding of what RPA is and what RPA is not. We discuss what the advantages of a digital workforce are, along with practical examples of how RPA can be utilized within an organization and more!  

Faster Horses | A podcast about UI design, user experience, UX design, product and technology

What is UX and UI? We explore the differences and how to negotiate with your stakeholders and clients. We meander through the quagmire of what it means to different people. Some of the encounters we've faced and how we liken it to terrorist negotiations.This show features James Medd, Stacey Ray, Nick Tomlinson and Mark Sutcliffe.Music by James Medd and artwork by Nick Tomlinson.For careers at Blue Prism, https://www.blueprism.com/who-we-are/culture-and-careers/Support the show (https://www.patreon.com/FasterHorses)