Podcast appearances and mentions of Jeffrey K Liker

My guest for Episode #498 of the Lean Blog Interviews Podcast is Jeffrey K. Liker. Jeff is Professor Emeritus from the University of Michigan, President of Liker Lean Advisors, and author of the great books in the Toyota Way series. Episode page with video, transcript, and more He was previously a guest here in Episodes 3, 4, 37, 39, 41, 111, and 400. Today, we have a discussion centered around learning from mistakes in the context of Toyota and lean methodologies. The episode delves into the significance of recognizing, reacting to, and learning from mistakes within organizations that employ Toyota Production System (TPS) or lean strategies. Jeff shares his insights on how Toyota's culture of continuous improvement and learning from errors fundamentally drives its success. The conversation touches on Toyota's approach to leadership and problem-solving, emphasizing the structured response to mistakes at different levels of the organization, from the factory floor to top management. The episode further explores the Toyota leadership model, illustrating how leaders at various levels are expected to react when mistakes occur. Liker explains the role of the andon cord system in facilitating immediate problem identification and resolution, showcasing Toyota's commitment to quality and efficiency. He elaborates on the multi-layered leadership response to errors, detailing the responsibilities of team leaders, group leaders, and higher management in fostering a culture of learning and improvement. The discussion underscores the importance of a systemic approach to problem-solving, where the focus is on understanding and addressing the root causes of mistakes rather than attributing blame to individuals. This episode offers valuable insights into the principles of lean leadership and the critical role of acknowledging and learning from mistakes in achieving organizational excellence and innovation. Questions, Notes, and Highlights: How you'd expect Toyota leaders to react to a mistake on the factory floor? Less likely to blame an individual?  Root cause vs. controllable cause? That can be a tough lesson to teach other companies? Hardest habit to break is the blame habit? Mistakes people make in trying to help change behavior What's necessary, in another company's workplace culture, for people to feel safe pulling the andon cord or speaking up? Article about the Ford plant and andon cords in 2007 Jeff insights on that Dearborn plant The mention of psychological safety in “Toyota Culture”? What do you think of the phrase “psychological safety”? Or just the concept of it? Fujio Cho – biggest surprise was that TMMK workers were afraid to pull the andon cord New book: Engaging the Team at Zingerman's Mail Order The podcast is brought to you by Stiles Associates, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more. This episode is also brought to you by “The Optimistic Outlook,” hosted by Barbara Humpton, CEO of Siemens USA. This podcast is a hub for those passionate about transformative concepts that shape both our workplaces and our world. Find it in your favorite podcast app. This podcast is part of the #LeanCommunicators network. 

Tilo Schwarz is a leadership coach, former plant manager and co-founder of the Campus for Leaders at the University of Applied Science Ansbach. He helps managers to successfully lead change and empower their teams for improvement, adaptiveness, and superior results. During his time as a plant manager at a renowned German power-tool manufacturer, he started practicing Toyota Kata with his management team as part of Mike Rother's groundbreaking research in 2006. By doing so, Tilo and his team established continuous improvement as a daily routine throughout all processes and areas of the plant. That led to winning the A. T. Kearny operational excellence competition "Factory of the Year" and a WHU/INSEAD Industrial Excellence Award. Tilo is the author of several books on coaching and Toyota Kata.Jeffrey K. Liker is Professor Emeritus, Industrial and Operations Engineering at The University of Michigan and President of Liker Lean Advisors, LLC. He is the author of the best-selling book, The Toyota Way, Second Edition, and has coauthored nine other books about Toyota including The Toyota Way to Service Excellence and The Toyota Way to Lean Leadership. His graphic novel with Eduardo Lander and Tom Root tells the story of lean transformation at a mail-order company: Lean in a High-Variability Business. A more compact graphic novel, Engaging the Team at Zingerman's Mail Order, illustrates how Kata unleashed the creativity of their team. His articles and books have won thirteen Shingo Prizes for Research Excellence. He was inducted into the Association of Manufacturing Excellence Hall of Fame and the Shingo Academy.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

"Under the Tree" is an initiative to re - live the child hood and our lives by relating to stories by great writers of yesteryears. The objective is to rekindle the interest of reading and showcase the Indian authors work which give rebirth to the tradition, culture. Spiritual series that is rich in Indian ethos along with Management aspects increase positivity which is much needed always..

I don't know about you, but I am far from perfect, and striving for perfection can lead to ultimate disappointment.  However, by focusing on improving 1% every day your chance of reaching goals improves greatly! We often hear; Trust the process, Change for the Better, The Toyota Way, and The Power of Habit. These are all sayings that have the same general meaning. Be kind, be patient, and give yourself some grace.   Join me as I ponder celebrating your wins.And as always check out the links below to discover your own path to true success and fulfillment.Atomic Habits by James Clear is one of the best books that you can pick up to learn more about the subject of continual self-improvement. If you'd like to learn more about Kaizen, feel free to check out The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer by Jeffrey K. Liker. https://www.freethink.com/social-change/kaizenhttps://www.lifehack.org/788823/continuous-improvementhttps://jamesclear.com/self-improvementTo find out more about investing in multifamily real estate schedule a call at https://www.oncallinvestments.com/Interested in joining On-Call Capital's monthly meet-ups?  Sign up at -   https://www.meetup.com/Apartment-Investing-As-Your-Plan-B/events/281911649/

In this episode, Patrick's guest is George Trachilis, P.Eng. Patrick and George discuss the Harada Method and how it can benefit individuals and organizations. About the Guest: George Trachilis lives in Canada and consults remotely and throughout the world. He started his career at Motor Coach Industries in 1994 where he received Lean coaching in Just-in-Time manufacturing, and Total Quality Management. Having lead change for over 10 years, he decided to start his own consulting firm in 2003. It grew to become one of Canada's Fastest Growth Companies by 2006. The government of Canada asked George to create an online course to teach Lean. This course educated over 300 companies. It also became a book OEM Principles of Lean Thinking. By 2011, the course was offered globally and educated 100,000 students from 60 different countries. In 2012, relationships were forged with some of the most recognized names in Lean including Dr. Jeffrey K. Liker, best-selling author of the Toyota Way, and Norman Bodek, known as the Godfather of Lean. He was encouraged by both Jeff and Norm to adopt a much deeper understanding of Lean which stretches back to Japan and the origins of Toyota. George decided to video document his many webinars, two (2) Japan Study Missions, live Harada Method workshops, and many other teachings on the topics. George is now one of the most knowledgeable people on the topic of Lean and more importantly, a practitioner. George's standard coaching is based on the key books and online courses which he has published. One book and online course, Developing Lean Leaders at All Levels, received the Shingo Research Award in 2016. The second is on self-reliance, Norman Bodek's Harada Method. He has, as of this year, published as an online course and book, Lean Construction Leaders: A Trade Partner's Guide to Lean. What You'll Learn: Harada Method background and how George discovered it. How Shohei Ohtani, the best baseball player in the world, used the Harada Method. George's lessons that will stay with him for the rest of his life. How someone can learn the Harada Method for free. What is next for the Harada Method? What is the vision? https://georgetrachilis.com https://theharadamethod.com/ --- Support this podcast: https://anchor.fm/leansolutions/support

Dr. Jeffrey K. Liker spent over 20 years studying the Toyota Way – the management system behind the world's leading auto manufacturer. He's since written several world-renowned books summarizing his research and explaining the Lean framework for waste reduction, operational excellence, and continuous improvement. * Those books have collectively sold well over 1M copies and are considered a gold standard in teaching lean operation and management principles in many academic circles around the world. As many organizations continue grappling with the best way to operate post-pandemic, it's no surprise that this episode is one of our most downloaded. * This is less of an interview and more of a masterclass as Dr. Liker graciously spends time to not only share what The Toyota Way is but also the story of how became of the global authorities on this concept. * In this episode, you'll learn the 14 management principles of The Toyota Way, discover how to use perfection as a direction toward breakthrough results and not an end goal, and gain a better understanding of what operational excellence means and looks like. If you're serious about operating efficiently and effectively and embracing process improvement as a part of your organization's culture, then you don't want to miss these pearls of wisdom!  

Lean-asiantuntija Juha Ketola haastoi seuraajansa tykkäämään some-jaostaan lupauksella, että tekee yhtä monta #suomileaniksi -meemiä kuin saa tykkäyksiä ennen päivän päättymistä. Hän on nyt noin puolivälissä 185 meemin urakkaansa. Lean-filosofia on japanilaisten autotehtaiden, erityisesti Toyotan tuotantokäytäntöjen kautta luotu yritystoiminnan malli, jossa erityisesti oppiva henkilökunta ja standardoitu prosessi vähentävät huonoa vaihtelua eli hukkaa. Parhaimmillaan tämän filosofian toteutus johtaa yhden kappaleen virtauksella toimivaan erittäin kilpailukykyiseen liiketoimintaan. Jaksossa käydään läpi Juhan luomia meemejä ja pohditaan niiden takana olevia viisauksia. Alan klassikkoajattelijoita ovat James P. Wemack tiimeineen, Jeffrey K. Liker sekä Dr. W. Edwards Deming. 00:00-42:25 Juha Ketola ja Sami Miettinen keskustelevat #suomileaniksi meemihaasteesta noin kymmenen #lean -aiheisen meemin kautta #suomeleaniksi #yritykset #huumori #yhteiskunta #sijoittajat #lean #agile

This is a "Throwback" to one year ago when I interviewed Dr. Jeff Liker about The Toyota Way 2nd Edition. This episode is in the top 5 of most listened to episodes since we launched this podcast. What You Will Learn: We discuss his newly published second edition of The Toyota Way. Dr. Liker and I talk about sustainment of continuous improvement initiatives, specifically, CONTROL vs. LEARNING environments. We also discuss how Dr. Liker is using virtual reality to teach The Toyota Way. About the Guest: Dr. Jeffrey K. Liker is Professor Emeritus of Industrial and Operations Engineering, University of Michigan and a professional speaker and advisor through his company Liker Lean Advisors, LLC, a network of associates to teach and consult in the Toyota Way. He is author of the new second edition of the international best-seller, The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer, McGraw Hill, 2004 and the companion (with David Meier) Toyota Way Fieldbook, Mcgraw Hill, 2005. His book with Jim Morgan, The Toyota Product Development System, Productivity Press, 2006, was the first that details the product development side of Toyota. In 2018, Morgan and Liker published Designing the Future: How Ford, Toyota, and Other World-Class Organizations Use Lean Product Development to Drive Innovation and Transform Their Business. Authored 3 books focused on the people side of lean: (with David Meier), Toyota Talent: Developing exceptional people the Toyota Way (May, 2007) (with Michael Hoseus) Toyota Culture: The Heart and Soul of the Toyota Way (January, 2008) and The Toyota Way to Lean Leadership (with former Toyota managing officer Gary Convis). 2 additional books in 2011 are The Toyota Way to Continuous Improvement (with Jim Franz) and the first inside account of the recall crisis--Toyota under Fire (with Tim Ogden). And in 2016 (with Karyn Ross): The Toyota Way to Service Excellence. Articles and books have won thirteen Shingo Prizes for Research Excellence and The Toyota Way also won the 2005 Institute of Industrial Engineers Book of the Year Award and 2007 Sloan Industry Studies Book of the Year. In 2012, Dr. Liker was inducted into the Association of Manufacturing Excellence Hall of Fame and in 2016 inducted into the Shingo Academy. --- Support this podcast: https://anchor.fm/leansolutions/support

Filipe Tiago Stankovic is a young and very motivated CEO who has been working in this position for the past 3 years. He originally started by getting his hands dirty and being involved in every possible step imaginable of the company. Now he is a bit more focused on (just) management. He loves learning and has been truly blessed by the opportunity – and the burden, of being in charge and being able to actually try his new ideas from all the books he reads. This is an opportunity that not many young people get.In this episode we explore many different topics in the form of a jamming session: anything from his favorite food, books – and how he applies knowledge acquired through reading in his everyday business, why he prefers non-fiction, although his father, Dejan Tiago Stankovic, is an acclaimed novelist, music (Filipe does rap music), dancing, all the way to his everyday business responsibilities and, ultimately, how having too many irons in the fire may lead to burnout, what the main culprits of it may be, and how to tackle it. We touch upon the topic of psychology, the perceptions of persons being either extroverts or introverts – or, as Filipe explains, outgoing introverts vs. shy extroverts as well. Finally, we cover the topic of learning, personally and as an organization.Things we mentioned:LinguaeMundi: https://www.linguaemundi.pt/Francesinha: https://en.wikipedia.org/wiki/FrancesinhaTranslation Centre for the Bodies of the EU: http://cdt.europa.eu/enmemoQ talks episode with Ildikó Horváth: https://www.youtube.com/watch?v=cSOlKQbECgM The Socratic Method: https://en.wikipedia.org/wiki/Socratic_methodmemoQfest: https://www.memoqfest.com/  Books:The Toyota Way, by Jeffrey K. Liker: https://www.amazon.it/Toyota-Way-Second-Management-Manufacturer/dp/1260468518/ref=sr_1_1?keywords=the+toyota+way&qid=1651139580&sprefix=the+toyota%2Caps%2C185&sr=8-1 The Leadership Map: Gritty Guide Strategy, by Ian Windle: https://www.ebay.com/p/18050396764 The Lean Startup: How Constant Innovation Creates Radically Successful Businesses: https://www.amazon.it/Lean-Startup-Innovation-Successful-Businesses/dp/0670921602/ref=sr_1_1?crid=2YV66OCVNKQF7&keywords=the+lean+startup&qid=1651139799&sprefix=the+lean+s%2Caps%2C185&sr=8-1 Estoril, by Dejan Tiago Stanković: https://www.laguna.rs/n5409_knjiga_estoril_ratni_roman_laguna.html Odakle sam bila, više nisam, by Dejan Tiago Stanković: https://www.delfi.rs/knjige/10593_odakle_sam_bila_vise_nisam_knjiga_delfi_knjizare.html

If you're focused on what's important, you don't get tied up in messy distractions day in and day out. Getting the data, the training, and the decisions to your people — and then trusting them to do their work — is key. In this episode, I speak with Tom Howard, VP Customer Experience at ServiceTitan, about focusing on what matters in customer experience. Join us as we discuss: - Why Tom left finance to go back to the trades - Growing Lee's Air from $2 to $9.4 million, then to $33 million - How to scale customer service - The role of data and data tracking in empowering employee decisions Check out these resources we mentioned during the podcast: - The Four-Hour Workweek by Tim Ferriss - The Toyota Way by Jeffrey K. Liker - Extreme Ownership by Jocko Willink and Leif Babin To hear more stories from the trades, subscribe to Toolbox for the Trades onApple Podcasts,Spotify, our website, or anywhere you get podcasts.

When Dr. Jeffrey K. Liker began working at the University of Michigan, he was asked to be part of a research team to study American and Asian car manufacturers. One company stood out – Toyota. He then spent the next 20 years studying the Toyota Way – the management system responsible for them becoming the world's leading manufacturer. His first book,

Dr. Jeffrey K. Liker is Professor Emeritus of Industrial and Operations Engineering at the University of Michigan and President of Liker Lean Advisors, LLC. His articles and books have won thirteen Shingo Prizes and he was inducted into the Association of Manufacturing Excellence Hall of Fame and the Shingo Academy.

In today’s episode of The Impact School Podcast we’re going to let you in on our weekly Book Club Discussion. This is a practice that we started with the Leaders at Impact School to ensure we’re always continuing to develop individually and bringing in new ideas to implement in our work. This month we’re reading The Toyota Way to Lean Leadership by Jeffrey K. Liker, and we’ll be discussing Chapters 3 and 4 of the book through this episode. To get a more in-depth idea of how we help our clients get stellar results, check out this link: https://impact-school.com/method/ Let's Connect Across Social Media: Instagram: https://www.instagram.com/laurentickner/ LinkedIn: https://www.linkedin.com/in/laurentickner/ Facebook: https://www.facebook.com/laurentickne... Twitter: https://twitter.com/laurentickner YouTube: https://www.youtube.com/user/TheLaurenizer

Today I am talking about developing your workforce by using the Toyota Talent Principles. Why is this important to you? Well, as a manufacturing leader and business owner, regardless of your daily responsibilities, you still have the job of onboarding new talent. Onboarding requires you to spend a lot of time training people on how to do the work you need to be done each and every day. Toyota has a proven system to develop talent.  This episode shares several of the Toyota Principles as detailed in the book, Toyota Talent by Jeffrey K. Liker and David P. Meier. Their book, and the several that followed, details Toyota’s systems, how these are applied, and how people, like you and me, can duplicate or, at least, emulate these efforts in the workplace.  We’ll dive deeper into these concepts: An overview of the Toyota Job Instruction Four-Step Method. Your State Manufacturing Extension Partners (MEPs) are a contact point for training within the industry programs. Hire for attitude and then train for skill. Consider bringing on temporary trainers such as retirees from within the industry to help with training your new employees.  The skills of the effective trainer. Now for some action steps:  Start this week by developing your first steps in an action and learning plan for onboarding new employees.  Pick an important job that's often done by new employees. List the skills required. Think about the steps for explaining and teaching how to do these skills.    Resources and links mentioned: Toyota Talent: Developing Your People the Toyota Way by Jeffrey K. Liker, Ph.D. and David P. Meier The Toyota Way website   Connect with Me: LinkedIn Facebook   Please Leave a Rating and Review:Since this podcast is new, I’m asking for Apple Podcasts reviews. Reviews help others discover and learn what Leading the Factory Forward is all about. I thank you so much for being here and I’ll see ya next time on Leading the Factory Forward. — Lynn   *** EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at https://emeraldcitypro.com   

Dr. Gina Dorfman interviews Dr. Chris Salierno, successful practice owner in Long Island, New York, and Chief Editor of Dental Economics. Chris shares insightful information such as using the kaizen methodology for continuous improvement, how he manages and inspires his dental team, and what a typical workday at Dental Economics is like for him. Upcoming Events for Dr. Chris Salierno - Principles of Practice Management Use code PPMP 100 for a special Earlybird discount! https://endeavor.swoogo.com/deppm19 Contact Dr. Chris Salierno at csalierno@endeavorb2b.com Books Mentioned in This Podcast ... The 4-Hour Workweek - by Timothy FerrissClockwork: Design Your Business to Run Itself - by Mike MichalowiczThe Toyota Way: 14 Management Principles from the World's Greatest Manufacturer - by Jeffrey K. Liker