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In this weeks' Scale Your Sales Podcast episode, my guest is Jacques Sciammas. Large company CFO (Charles Schwab, McGraw-Hill) who chaired the Capital Committee responsible for the decisions on strategic and large investments. He shares his real-life experience to help sales teams better understand the Executive Buyer's perspective, to help them win deals with the C-suite and develop strong relationships. In today's episode of Scale Your Sales podcast, Jacques shares insights into the evolving dynamics of the C-suite and how sales teams can build meaningful relationships with top executives. He explores the growing importance of empathy, communication, and strategic alignment in high-level sales conversations, offering valuable guidance for sales professionals and leaders aiming to elevate their boardroom impact. Welcome to Scale Your Sales Podcast, Jacques Sciammas. Timestamps: 00:00 CFO Leads Capital Investment Committee 05:16 Evolving C-Suite Dynamics and Decisions 08:34 Expanded C-Suite Roles 11:35 Evolving KPIs: Beyond Profitability 15:01 Empathy Key to Sales Success 18:45 Corporate-Political Balance and Responsibility 23:26 Efficient Meetings and Value Focus 26:23 C-Suite Misalignment in Sales Meetings 27:42 Sales Success: Beyond Basic Preparation https://www.linkedin.com/in/jacques-sciammas/ Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales. Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.
In This Episode Join us for an inspiring and multifaceted conversation with Dr. Simon E. Mills—a polymath, entrepreneur, author, and creative technologist. From piano tuning to international business ventures, Simon has spent four decades shaping stories, products, and systems that influence industries across continents. In this episode, we explore how curiosity and storytelling fuel innovation, how creative chaos drives breakthroughs, and why narrative is the hidden infrastructure of strategic execution. From founding Australia's top jingle house to developing real estate portals and investing in Kevin Costner's geo-triggered audio platform, Simon takes us on a ride through a life defined by relentless exploration and reinvention. Episode Outlines From piano tuning to award-winning music production The architecture of storytelling as strategy Founding London Music Group and LMG Digital Media USA Tech, startups, and rethinking real estate Why communication is the cornerstone of execution Zentyal: Transforming Linux for SMBs Ignition Capital and narrative-driven investing Building systems for strategy in business and education How writing unlocks cross-disciplinary thinking Creativity, discipline, and divergent paths Biography of the Guest Dr. Simon E. Mills is a New York-based polymath whose work spans music, literature, entrepreneurship, and strategic investment. He co-founded Australia's top commercial music production house, London Music Group, and expanded into digital media for brands like Starbucks, CBS, and The Economist. He later launched Locate Real Estate with CBS and acquired the Linux-based Zentyal OS to serve SMBs. Simon is a prolific writer with over 70 published works and has helped launch ventures like Kevin Costner's Autio. He has served as Storyteller-in-Residence at McGraw Hill and runs investment projects through Ignition Capital. From engineering systems to crafting narratives, Mills shows how versatile minds shape the world. This is an episode of the Redefining Podcast series
Embracing Authenticity in MarketingIn a recent episode of "The Thoughtful Entrepreneur," host Josh engages with Lorrie Thomas Ross, the founder of Web Marketing Therapy, known as the "Marketing Therapist." Lorrie's approach uniquely blends therapeutic principles with strategic marketing, offering a refreshing perspective for business owners navigating the overwhelming marketing landscape. This discussion highlights key themes and insights, providing actionable advice for entrepreneurs aiming to align their marketing efforts with their authentic selves.Lorrie acknowledges the overwhelming array of marketing options available today, which can lead to confusion for business owners. She emphasizes the importance of a structured approach, likening it to baking a cake where certain ingredients must come together in a logical order. Lorrie introduces a framework of five key factors to help businesses prioritize their marketing strategies, ensuring alignment with core values and goals. This structured approach not only alleviates stress but also enhances the effectiveness of marketing efforts.A significant part of Lorrie's philosophy revolves around personal branding and authenticity. She believes marketing should reflect the true essence of the business owner, resonating with potential customers and making the process more enjoyable. Lorrie encourages entrepreneurs to embrace their unique stories and perspectives, which can significantly enhance their marketing efforts. By viewing marketing as a therapeutic process and opportunity for connection, business owners can shift their mindset from pressure to opportunity, fostering a positive and proactive approach to marketing.About Lorrie Thomas Ross:Lorrie Thomas Ross, M.A., The Marketing Therapist®, is a transformational marketing expert, educator and agency leader who provides fresh, value-rich information in a fun, educational and humorous way to inspire audiences into action. She is the CEO of Web Marketing Therapy, Inc. and author of The McGraw Hill 36-Hour Course to Online Marketing. Lorrie empowers and engages professionals who attend her speaking events with her 20+ years of expertise in marketing, business and sales. Every presentation is customized to the business, niche, skill sets and professional concerns of event attendees.About Web Marketing Therapy®:Web Marketing Therapy® (WMT) is a full-service marketing agency specializing in personalized marketing support and optimization. We support our clients as marketing optimizers FIRST and can improve your marketing strategy, website, content marketing, social media marketing, branding, search engine marketing, online advertising, online public relations, and personal branding. We do not have a menu approach to marketing, we customize our work based on your organization's unique needs, goals, and budget.Apply to be a Guest on The Thoughtful Entrepreneur: https://go.upmyinfluence.com/podcast-guestLinks Mentioned in this Episode:Want to learn more? Check out Web Marketing Therapy® website at https://www.webmarketingtherapy.com/Check out Web Marketing Therapy® on LinkedIn at https://www.linkedin.com/company/web-marketing-therapy/Check out Lorrie Thomas Ross on LinkedIn at https://www.linkedin.com/in/lorriethomasross/Don't forget to subscribe to The Thoughtful Entrepreneur and thank you for listening. Tune in next time!More from UpMyInfluence:We are actively booking guests for our The...
In this episode of The Crux True Survival Story Podcast, hosts Julie Henningsen and Kaycee McIntosh explore the harrowing experience of Rear Admiral Richard Evelyn Byrd in Antarctica during the winter of 1934. Byrd, already famous for his polar explorations, volunteered for a solo mission to collect meteorological data in a tiny buried shack during the Antarctic winter. With temperatures plummeting to -70°F in perpetual darkness, Byrd's scientific dedication was tested when his poorly ventilated stove began leaking carbon monoxide, slowly poisoning him over months. Despite his deteriorating health, he continued his meteorological observations and initially concealed his condition during radio check-ins to prevent endangering potential rescuers. After a failed first attempt, a rescue team led by Dr. Thomas Poulter finally reached Byrd, finding him emaciated but alive. Byrd's ordeal, which he later documented in his book "Alone," not only contributed valuable scientific data but influenced isolation studies for military and space programs and led to the prohibition of solo Antarctic missions. The episode presents a remarkable testament to human endurance in one of Earth's most unforgiving environments. 00:00 Welcome to the Crux True Survival Story Podcast 00:31 Setting the Scene: Antarctica, 1934 01:00 Meet Rear Admiral Richard Evelyn Bird 01:27 Bird's Polar Expeditions 04:25 The Second Antarctic Expedition 06:14 Bird's Solo Winter Mission 07:52 Life in Isolation 12:08 The Silent Killer: Carbon Monoxide 18:04 Struggling with the Stove 19:17 Bird's Deteriorating Condition 19:52 Maintaining the Facade 22:04 Rescue Mission Begins 25:25 Second Rescue Attempt 27:53 Bird's Return and Recovery 30:36 Legacy and Impact 33:18 Epilogue and Final Thoughts Email us! thecruxsurvival@gmail.com Instagram https://www.instagram.com/thecruxpodcast/ Get schooled by Julie in outdoor wilderness medicine! https://www.headwatersfieldmedicine.com/ Primary Sources Byrd, Richard E. (1938). Alone. G.P. Putnam's Sons. [Byrd's personal memoir of his five months at Advance Base] Byrd, Richard E. (1935). Discovery: The Story of the Second Byrd Antarctic Expedition. G.P. Putnam's Sons. Byrd, Richard E. (1930). Little America: Aerial Exploration in the Antarctic, The Flight to the South Pole. G.P. Putnam's Sons. Poulter, Thomas C. (1935). "The Advance Base Rescue." Proceedings of the American Philosophical Society, 79(4), 593-609. [First-hand account of the rescue mission by Dr. Poulter] Byrd Antarctic Expedition Papers, 1925-1938. Ohio State University Archives & Special Collections. [Includes original journals, logbooks, and correspondence] Secondary Sources Hoyt, Edwin P. (1968). The Last Explorer: The Adventures of Admiral Byrd. John Day Company. Rose, Lisle A. (2008). Explorer: The Life of Richard E. Byrd. University of Missouri Press. Goerler, Raimund E. (1998). To the Pole: The Diary and Notebook of Richard E. Byrd, 1925-1927. Ohio State University Press. Beekman, Daniel (2014). "The Worst Journey in the World: Admiral Richard E. Byrd's Lonely Antarctic Winter." Weatherwise, 67(5), 18-25. Murphy, David Thomas (2002). German Exploration of the Polar World: A History, 1870-1940. University of Nebraska Press. [Provides context for international polar exploration] Darack, Ed (2011). "Against the Cold: Admiral Byrd's Dangerous Antarctic Winter." Alpinist, 13, 54-61. Demas, Coleen (2016). "Searching for Admiral Byrd's Antarctic Advance Base." Antarctic Sun, National Science Foundation. [Information on the 2016 search for the Advance Base] Johnson, Charles W. (1971). Antarctica: First Person Accounts. Dodd, Mead & Company. Pyne, Stephen J. (1986). The Ice: A Journey to Antarctica. University of Washington Press. [Contextual information on Antarctic exploration] Sullivan, Walter (1957). Quest for a Continent: The Story of Antarctic Exploration by the Men Who Did It. McGraw-Hill.
Michael F. Schein ghostwrites books that make business leaders, executives, and entrepreneurs famous in their fields. He is the founder of the marketing and consulting company MicroFame Media, and some of his clients have included Lockton, eBay, Magento, the University of Pennsylvania, the United Methodist Publishing House, LinkedIn, and Citrix, to name a few. His writing has appeared in Fortune, Forbes, Inc., Kitces, Business Insider, Psychology Today, and the Huffington Post, and he is a speaker for international audiences, spanning from the northeastern United States to the southeastern coast of China. His book, "The Hype Handbook: 12 Indispensable Success Secrets From the World's Greatest Propagandists, Self-Promoters, Cult Leaders, Mischief Makers, and Boundary Breakers," published by McGraw Hill, is available wherever books are sold.In today's episode of Smashing the Plateau, you will learn how to harness the power of strategic marketing and ghostwriting to become a recognized thought leader.Michael and I discuss:Michael's journey from copywriting to marketing consultancy [02:18]The concept of becoming a "micro celebrity" [06:10]The importance of having a book to establish expertise [07:00]Overcoming the fallacy of scale in business [08:12]The impact of community on professional success [16:34]How to balance intuition and external advice [18:00]Michael's insights on thinking like a scientist to find your niche [21:35]Learn more about Michael at https://microfamemedia.com and https://michaelfschein.com.Contact Michael directly at:- Email: mfs@microfamemedia.com- Phone: (917) 273-9885Thank you to our sponsor:The Smashing the Plateau CommunityGet exclusive access and strategic insights – subscribe now and take the first step towards mastering success!
This episode is brought to you by Extreme Networks, the company radically improving customer experiences with AI-powered automation for networking. Extreme is driving the convergence of AI, networking, and security to transform the way businesses connect and protect their networks, delivering faster performance, stronger security, and a seamless user experience. Visit extremenetworks.com to learn more. ———————————————————————————————————————— The Role of AI in Education | Dylan Arena on Learning, AI Tutoring & The Future of Teaching How can AI enhance education without replacing the human touch? In this episode, Dylan Arena, Chief Data Science and AI Officer at McGraw Hill, shares his insights on the intersection of AI and learning. Dylan's background in learning sciences and technology design has shaped his approach to AI-powered tools that help students and teachers—not replace them. He discusses how AI can augment human relationships in education, improve personalized learning, and assist teachers with real-time insights while avoiding the pitfalls of over-reliance on automation. With AI playing an increasingly central role in education, are we at risk of losing the essential human connections that define great learning experiences? What You'll Learn in This Episode: - Why AI should be used to enhance not replace teachers - The risks and rewards of AI-powered tutoring - How AI-driven assessments can improve personalized learning - Why AI chatbots in education need careful ethical considerations - The future of gamification and AI-driven engagement in classrooms - How McGraw Hill is integrating AI into its learning platforms If you care about the future of education, AI, and ethical tech development, this episode is a must-watch. ———————————————————————————————————————— This episode is sponsored by Oracle. Oracle Cloud Infrastructure (OCI) is a blazing-fast and secure platform for your infrastructure, database, application development, plus all your AI and machine learning workloads. OCI costs 50% less for compute and 80% less for networking—so you're saving a pile of money. Thousands of businesses have already upgraded to OCI, including MGM Resorts, Specialized Bikes, and Fireworks AI. Cut your current cloud bill in HALF if you move to OCI now: https://oracle.com/eyeonai ———————————————————————————————————————— Chapters: (00:00) The Role of AI in Augmenting Human Learning (02:10) Dylan's Background in Learning Sciences & AI (08:23) The Risks of AI-Powered Education Tools (11:08) AI Tutoring: Can It Replace Human Teachers? (16:28) AI's Role in Personalized Learning & Adaptive Assessments (22:47) How AI Can Assist, Not Replace, Teachers (29:36) The Future of AI-Driven Gamification in Education (36:41) Ethical Concerns Around AI Chatbots & Student Relationships (45:02) The Impact of AI on Student Learning & Memory Retention (50:19) How McGraw Hill is Innovating with AI in Education (54:44) Final Thoughts: AI's Role in Shaping the Future of Learning
From India to America, self-described “accidental” entrepreneur Amandeep Kochar's fascinating career spans LiveNation, McGraw Hill, and Baker & Taylor—the nearly 200-year-old business serving libraries with both physical books and digital services.
This is Derek Miller of the Salt Lake Chamber with your Utah Business Report. McGraw Hill and GoReact are renewing their partnership to advance skills-based learning in higher education. As part of this relationship, McGraw Hill is integrating GoReact's AI Assistant into its digital course materials for communication and language courses, providing targeted, AI-powered feedback to enhance learning. Since 2019, McGraw Hill has used GoReact's video and audio-capture technology within its Connect platform to transform how communication and performance-based skills are assessed. This technology has enabled students to record, reflect, and receive feedback on presentations, speeches, and other tasks. The integration of GoReact's AI Assistant further enhances this process by offering real-time feedback that helps students grow their skills faster. To learn more, visit the GoReact website. The Salt Lake Chamber. We Stand as the Voice of Business. Originally aired: 2/25/25
Episode #210. Hey friends, Welcome back to a special episode. Dr. Robert C. Smith has been helping people for many years and in his upcoming book he has a lot to say about the healthcare system in America. I was so honored to speak with him about his wisdom and insights into why many doctors are not trained in how to help those with mental health challenges. We get into what the problem is and some ideas on how we can fix it. Dr. Robert C. Smith BIO: Robert C. Smith, MD, MACP is a University Distinguished Professor and a Professor of Medicine and Psychiatry Emeritus at Michigan State University, East Lansing, MI, USA. With many publications, awards, and strong grant support, he has been involved in teaching and research in patient-centered communication and in primary care mental health since 1985. He and his colleagues defined the first evidence-based patient-centered interview, now published in a popular interviewing textbook, Smith's Patient-Centered Interviewing: An Evidence-Based Method (4th edition, McGraw Hill, 2018). It is used in medical, nursing, and other health care schools in the USA and abroad for teaching interviewing and the doctor-patient relationship. Dr. Smith's group also identified the first evidence-based method, the Mental Health Care Model, to guide primary care clinicians in managing mental health and substance use problems. Essentials of Psychiatry in Primary Care: Behavioral Health in the Medical Setting (McGraw Hill 2019)resulted and is widely used to teach primary care mental health. Dr. Smith's next book is for the public: Has Medicine Lost Its Mind? will be published by Prometheus Books in March 2025. It addresses the poor state of mental health care in the US, why it occurred, what needs to be done, and how to accomplish this politically. Details are available on his website: https://www.robertcsmithmd.com/ Amazon link to book: https://shorturl.at/HX2hm Follow me on Instagram: https://www.instagram.com/jareddiehl8/ Email jared.diehl@gmail.com if you want to be a guest on the show or any questions.
Here is another podcast that examines the questions that regularly arise in our work. This time, Richard and Ricky consider why managers might avoid some of the more big (difficult) conversations that are needed between manager and team members. Often, senior managers assume that these conversations are happening, only to find out as issues escalate that a culture of over-politeness or hoping things will sort themselves out if we ignore them for long enough has sowed ambiguity and misunderstanding. Why do these conversations feel so difficult for managers, and what can we do to ensure that they happen early, ensuring small problems never get to become critical issues? Richard and Ricky mention a great book on structuring these challenging conversations: Grenny J., Patterson K., McMillan R., Switzler A. and Gregory E. (2021) Crucial Conversations (Third Edition): Tools for Talking When Stakes Are High. McGraw Hill
Our First Guest WeatherBrain is the great grand-niece of Wilson "Snowflake" Bentley, the Vermont farmer who first photographed snowflakes. Sue Richardson, welcome to the show! Wilson Bentley was born on February 9, 1865 in the town of Jericho, Vermont. A farmer by trade, he attracted worldwide attention with his pioneering work in the area of photomicrography. Most notable in his life long work with rain, dew and frost, was his extensive work with snowflakes. On January 15, 1885 he became the first person to photograph a single snow crystal. He would go on to photograph well over 5000 snow crystals (never finding two the same), and his documentation of this work advanced the study of meteorology in his time. His photomicrographs were acquired by institutes of higher learning all over the world and his writings on these subjects were published in many journals and magazines including Scientific American, National Geographic and The National Weather Service Research Journal. In November of 1931, his book “Snow Crystals” was published by McGraw/Hill and is still in print today. Shortly after, on December 23, 1931, Wilson Bentley died at the family farmhouse in Jericho where he lived his entire life. Because of his wonderful work with snow crystals, he became affectionately know as “Snowflake” Bentley. Our email officer Jen is continuing to handle the incoming messages from our listeners. Reach us here: email@weatherbrains.com. January 10th snowstorm totals (02:00) January 15, 1885: The world's first photograph of a snow crystal (10:30) Various shapes and sizes of snow dendrites (16:00) Comparisons/similarities to Dr. Ted Fujita (17:30) Snowflake Bentley's ice crystal analysis and perspective (41:00) Jericho Historical Society and exhibit (43:30) Collecting snowflakes and collecting "smiles" (50:30) Tricks of the trade in genealogy (53:30) AMS Annual Meeting in New Orleans (01:10:00) Los Angeles fires (01:11:30) The Astronomy Outlook with Tony Rice (01:00:55) This Week in Tornado History With Jen (01:04:08) E-Mail Segment (01:05:55) National Weather Round-Up (01:18:45) and more! Web Sites from Episode 991: Jericho Historical Society "The Snowflake Man: A Biography of Wilson A. Bentley" by Duncan Blanchard Picks of the Week: James Aydelott - AIR7 maps out Altadena damage from Eaton Fire James Aydelott - Eaton Fire Recovery Information Jen Narramore - Snowflake Man Bio - Snowflake Bentley Rick Smith - Out Neil Jacobs - Out Troy Kimmel - Out Kim Klockow-McClain - Out Bill Murray - Watch Duty Wildfire Maps and Alerts James Spann - AMS 2025 Hashtag #AMS2025 The WeatherBrains crew includes your host, James Spann, plus other notable geeks like Troy Kimmel, Bill Murray, Rick Smith, James Aydelott, Jen Narramore, Dr. Neil Jacobs, and Dr. Kim Klockow-McClain. They bring together a wealth of weather knowledge and experience for another fascinating podcast about weather.
Seth Leitman, known as "The Green Living Guy," is a prolific author, blogger, and sustainable living expert. With 10 books to his name, including the Green Guru Guides series published by McGraw-Hill, Seth has established himself as a leading voice in eco-friendly practices and electric vehicle technology. His expertise stems from years of experience, including managing over $100 million in alternative fueled vehicle programs for New York State and spearheading the NYPA/TH!NK Clean Commute Program. As president of the Greater Hudson River Electric Vehicle Association and a consultant for green companies, Seth brings a wealth of knowledge to his work in sustainable transportation, energy-efficient solutions, and renewable energy microgrids. His engaging approach combines expertise with humor, making complex eco-concepts accessible to a wide audience through his books, blog posts, and podcasts. What many don't know about Seth is his lifelong love for Superman. As a child, when Christopher Reeve's Superman movie was released, Seth donned the iconic costume, creating a cherished memory for his mother. This early fascination with a larger-than-life hero perhaps foreshadowed Seth's future role as a champion for the environment. In part, his latest book is dedicated to his mother, honoring that special moment and the support she's given him throughout his journey to become a real-life superhero for our planet. Through his website, greenlivingguy.com, Seth continues to educate and inspire, offering a treasure trove of information on electric vehicles, energy-efficient home solutions, and the latest in clean tech. His mission is clear: to paint the world green, one eco-friendly choice at a time, proving that sustainable living can be both impactful and enjoyable. For more info on the book click HERE
In this episode of the Become an IDOL Podcast, Matthew Campbell, a former Senior Director at McGraw Hill, shares his insights on transitioning from a social studies teacher to a successful career in educational technology. Tune in to hear: The key skills and qualities needed to break into instructional design and EdTech. How Matthew leveraged his teaching experience and networking to land his first corporate job. Matthew's tips for aspiring EdTech professionals, including building a portfolio and developing self-belief. Connect with Matthew on LinkedIn Are you looking for a no-nonsense formula for creating engaging courses and training? Check out my new book, The Do It Messy Approach: A Step-by-Step Guide for Instructional Designers and Online Learners (IDOLs) on Amazon.
CX Goalkeeper - Customer Experience, Business Transformation & Leadership
Why You Can't-Miss This EpisodeIn this episode of the CX Goalkeeper Podcast, Gregorio sits down with Dr. Chris Brown, co-author of The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance. They explore the seven disciplines of customer-centricity, the critical role of foresight, and practical ways to embed customer culture across organizations. Whether you're an executive, manager, or CX enthusiast, this conversation is packed with actionable insights that can transform your approach to delivering exceptional customer value.About the GuestDr Chris L Brown is the MRI Benchmark SaaS business co-founder and a customer-centric leader, culture, and strategy expert. His award-winning book “The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance.” is published by McGraw-Hill, New York. Chris is part of Harvard Business School's global faculty for Customer-Centric Organizations. He has contributed to the Harvard Business Review, Strategy and Leadership, and CEO Magazine. He is the host of The Relentless Customer Leader Podcast. Chris received his Doctorate from Pepperdine University in Malibu, California.Relevant Linkshttps://www.linkedin.com/in/christopherlbrown/ https://www.mribenchmark.comThe Top 3 Key LearningsCustomer foresight is essential for staying competitive: Successful businesses invest in understanding future customer needs, leveraging tools like peripheral vision to predict trends and adapt accordingly.Collaboration drives innovation: Bringing diverse teams together fosters unique perspectives that enhance problem-solving and customer-centric initiatives.Small changes, big impact: Shifting priorities, such as putting customers first in meeting agendas, can significantly influence organizational culture and business outcomes.Chapters00:00 Introduction and Guest Presentation 04:00 Defining Customer Culture 06:00 Challenges in Customer Culture 10:46 Market Responsiveness Index 13:32 Adapting to Customer Expectations 16:19 Success Story: Canon 21:19 Future of Customer Experience 24:05 Contact Information and Final ThoughtsKeywordscustomer culture, customer-centricity, CX transformation, customer foresight, Market Responsiveness Index, organizational collaboration, customer experience trends, AI in CX, customer insights, customer-centric leadership, CX strategies, customer value, business transformation, Chris Brown, CX Goalkeeper Podcast.Did you enjoy this episode? Don't miss future insights on customer experience, leadership, and transformation! Follow and subscribe to the CX Goalkeeper Podcast:Podcast Page: CX GoalkeeperApple Podcast: SubscribeSpotify: Listen NowYouTube: Watch HereYour feedback is valuable. Please leave a comment, share, and help us promote this podcast. Thank you for being part of the CX Goalkeeper community!
What does it take to build a successful legal tech startup? In this Best of 2024 episode, we revisit our conversation with Zach Posner, co-founder of the LegalTech Fund, an investment fund focused on supporting innovative legal technology companies. Zach's unique perspective on legal tech investing is rooted in his broad experience, including building an education tech company acquired by McGraw Hill. During our conversation, he shares valuable insights into what makes startups thrive. From the importance of transparent investor updates to fostering frequent, meaningful customer interactions that guide product development. We also explore the LegalTech Fund's investment focus: Tools leveraging contracting data for business insights Tech solutions expanding access to legal services Whether you're an entrepreneur, an investor, or simply interested in the evolution of legal tech, this episode is full of practical advice and inspiring insights. Episode Credits Editing and Production: Grant Blackstock Theme Music: Home Base (Instrumental Version) by TA2MI Want to keep up to date about new episodes? Technically Legal Update List. Want to learn more about Percipient (percipient.co)? Follow Chad on Linkedin: Chad Main | LinkedIn Follow the podcast on LinkedIn: Technically Legal | LinkedIn Follow the podcast on Instagram: Technically Legal | Instagram Follow the podcast on X: Technically Legal | X
Join Vinnie and marketing leadership expert, Thomas Barta, as they chat about the role of AI in marketing, and whether AI is just a trendy distraction or a genuine game-changer in the industry. This episode also covers... Fundamentals of marketingCEO and customer expectationsCreative opportunities About Thomas... Thomas Barta is the world's premier expert, author, and speaker on marketing leadership. A “CMO-turned McKinsey partner-turned organisational psychologist”, Thomas conducts research, including the world's largest study - involving over 68,000 assessments - on what makes for a successful marketer. Thomas is the Managing Director of the Marketing Leadership Institute, the author of the #1 leadership book for marketers: The 12 Powers of a Marketing Leader (with Patrick Barwise, McGraw-Hill), and the founder of the world's #1 Marketing Leadership Masterclass. Thomas has consulted and marketed for over 20 years, in 14 industries, in 45 countries. His clients include many of the world's most prominent companies, including over two dozen from the Fortune 500. He holds an MBA from London Business School and a Master's in Clinical Organizational Psychology from INSEAD Business School (France and Singapore). Thomas is the leadership dean of the Marketing Academy CMO Fellowship and a Honorary Fellow of The Marketing Society. He writes for Forbes, Marketing Week, and his own TryThis.Blog. He has given hundreds of keynotes and masterclasses for companies, associations, and universities--including Adobe, Cisco, Google, IBM, SAP, and Advertising Week. Resources mentioned in this episode: Marketing Leadership InstituteSeth Godin's Blog _________________
I'm so excited to share this special 15 min episode recap with a powerful message. I'm publishing this curation to help you make the most of your time. The episode features segments from the episode 055 with Rhett Power. https://richie.libsyn.com/think-like-a-social-entrepreneur-on-money-and-meaning ====== Richie Norton interviews Rhett Power on entrepreneurship, leadership amidst chaos, creating a life of freedom and meaning with family, living around the world and finding your own entrepreneur's competitive advantage. Powerful, empowering conversation. Rhett co-founded Wild Creations in 2007 and quickly built the startup toy company into the 2010 Fastest Growing Business in South Carolina. Wild Creations was awarded a Blue-Ribbon Top 75 US Company by the US Chamber of Commerce and one of Inc. Magazine's 500 Fastest Growing US Companies. He and his team won over 40 national awards for their innovative toys. He was a finalist for Ernst and Young's Entrepreneur of the Year award in 2011 and was nominated again in 2012. After a successful exit from the toy company he started a new company focused on startup success. Recently he was named one of the world's top 100 business bloggers and in 2018 named the Best Small Business Coach in the United States. In 2019 he joined the prestigious Marshall Goldsmith's 100 Coaches and was named the #1 Thought Leader on Entrepreneurship by Thinkers360. His second best-selling book THE ENTREPRENEUR'S BOOK OF ACTIONS: Essential Daily Exercises and Habits for Becoming Wealthier, Smarter, and More Successful by McGraw Hill is a guide on how to become the leader you want to be. He is a regular contributor to Inc. Magazine, Forbes, and Thrive Global. Rhett travels the globe speaking about entrepreneurship, and management alongside the likes of Gates Foundation CEO Sue Desmond-Hellmann and AOL Founder Steve Case. He has been featured in the Huffington Post, Business Insider, The Hill, Time, The Wall Street Journal and CNN Money. He developed a love of teaching and service to others in the US Peace Corps. Rhett is a Co-founder at Courageous Leadership a leadership consultancy that helps you believe again. We're an amalgamation of experienced behavior scientists, entrepreneurs, best-selling authors and breakthrough story makers who have worked with and inspired some of the largest, most relevant brands on the planet, including Google, Snapchat, Major League Baseball, General Mills, Nestle, Qualcomm and others. Go to https://rhettpower.com/ to follow Rhett's latest. Continue the conversation here: RICHIE NORTON SHOW COMMUNITY: https://www.facebook.com/groups/richiepodcast RICHIE NORTON SHOW NOTES AND RESOURCES: http://www.richienorton.com/ RICHIE NORTON SOCIAL: INSTAGRAM: https://www.instagram.com/richie_norton LINKEDIN: http://www.linkedin.com/in/richardnorton FB: https://www.facebook.com/richienorton TWITTER: http://www.twitter.com/richienorton
In this podcast episode, Dr. Jonathan H. Westover talks with Erica Keswin about her book, The Retention Revolution. Erica Keswin is a bestselling author, internationally sought after speaker, and workplace strategist. Her first two bestselling books Bring Your Human to Work: 10 Surefire Ways to Design a Workplace That's Good for People, Great for Business, and Just Might Change the World (McGraw Hill 2018), and Rituals Roadmap: The Human Way to Transform Everyday Routines Into Workplace Magic (McGraw Hill 2021) were widely discussed in media outlets like Good Morning America, MSNBC and Live with Kelly & Ryan, as well as many print articles and reviews. Her forthcoming book is called The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company (September 2023 McGraw-Hill) and will set leaders up for success in this new world of work. Check out all of the podcasts in the HCI Podcast Network!
Welcome back! Let me ask you: are you grinding away but still feeling stuck, like your hard work isn't paying off? In this episode, we dive into something that changed the game for me: obsession with value. What if doing less—not more—was the secret to getting better results? We'll talk about cutting out the fluff, knowing who you're really working for (hint: it might be you), and focusing on what truly matters. If you've ever felt overwhelmed or like your efforts aren't hitting the mark, trust me, you don't want to miss this one.Get up to 48% off Magic Mind mental performance shots. Go to https://magicmind.com/anthonysanni and use CODE: ANTHONYS20What You'll Learn in This Episode:What it means to have an obsession with value and why it's essential for productivity.How to identify your “customer” in every interaction—even when it's yourself.The dangers of overproduction and how to avoid wasting time and effort.Real-world examples of applying Kaizen to personal and professional growth.Simple strategies for seeking feedback to refine your work and improve outcomes.The Vital Few (TVF) Timestamps:[00:00 - 00:26] What's the Missing Link in Your Productivity?Kick off the episode with a surprising insight into Kaizen's second principle.[00:27 - 01:06] Why “Value” Might Be Your Secret WeaponDiscover why understanding value changes everything about how you work.[01:07 - 02:00] The Question You're Not Asking (But Should Be)Find out how redefining “customer” can transform your focus.[02:01 - 06:00] Unlocking Value in Unexpected PlacesExplore how small mindset shifts reveal opportunities to deliver more.[06:01 - 09:00] A Hidden Lesson from Toyota's SuccessWhat industrial giants can teach us about cutting waste and maximizing results.[09:01 - 13:00] Are You Focused on the Wrong Things?How to stop spinning your wheels and uncover what truly matters.[13:01 - 15:00] The Silent Productivity KillerWhy doing too much might be the exact thing holding you back.[15:01 - 18:00] A Simple Shift That Changes EverythingLearn how feedback can help you work smarter, not harder.[18:01 - End] What's the One Thing You'll Do Differently?Challenge yourself to take action and make Kaizen principles work for you.Get up to 48% off Magic Mind mental performance shots. Go to https://magicmind.com/anthonysanni and use CODE: ANTHONYS20Notes and ReferencesPart 1 of Kaizen Episodes: Ep-028: The Kaizen Secret—How Tiny Changes Lead to Big Wins: https://anthonysanni.com/podcast/ep-028-unlock-unstoppable-productivity-how-small-daily-improvements-can-overcome-burnout-procrastination-and-overwhelmVirtuous Laziness Episode:Ep-009: On Zipf's Law of Least Effort and virtuous laziness: https://anthonysanni.com/podcast/ep-009-zipfs-law-of-least-and-why-laziness-is-goodEpisode on 80/20 Quadrants for productivity: Ep-025: Zero sum game of time—How to beat the game and do more by doing less I: https://anthonysanni.com/podcast/ep-05-how-to-beat-the-losing-game-of-time-management-using-the-pareto-principleKaizen: The Key to Japan's Competitive SuccessImai, Masaaki. Kaizen: The Key to Japan's Competitive Success. McGraw-Hill, 1986.For those interested in learning more about Kaizen and how this principle transformed Japan's manufacturing industries, check out Masaaki Imai's classic book, Kaizen: The Key to Japan's Competitive Success. It's a great read for understanding the roots of this continuous improvement philosophy.3. Justin Welsh's newsletter on the businesswoman who sought feedback and used to to increase profits after her product flopped.https://www.justinwelsh.me/newsletter/her-product-flopped-then-she-3xed-revenue4. Referenced Book by Jack Canfield's book about asking a partner for feedback on relationships1. The Success Principles: https://www.harpercollins.ca/9780062395702/the-success-principlestm-10th-anniversary-edition/5. Pareto Principle (80/20 Rule)Sanni, Anthony. The 80/20 Way to Productivity: Do More by Doing Less. Anthony's Book: The Law of The Vital FewAt 80/20 Productivity, we believe in focusing on the few things that make the biggest difference. This idea is based on the Pareto Principle, which tells us that 80% of our results come from 20% of our efforts. To dive deeper into this, check out The Law of The Vital Few which breaks down how you can apply this rule to everything from work to personal growth.
In association with our friends at Digital-Life-Design (DLD), Europe's iconic annual tech conference which next January celebrates its twentieth anniversary, we are starting a series of conversations with DLD speakers looking back over the last twenty years. First up is Silicon Valley entrepreneur, speaker and author John Hagel, who talked, quite openly, about his lifelong fear of fear and how he's cured himself of this affliction over the last two decades.John Hagel III has more than 40 years' experience as a management consultant, author, speaker and entrepreneur. After recently retiring as a partner from Deloitte, McGraw Hill published in May 2021 his latest book, The Journey Beyond Fear, that addresses the psychology of change and he is developing a series of programs to help people navigate through change at many levels. John has founded a new company, Beyond Our Edge, LLC, that works with companies and people who are seeking to anticipate the future and achieve much greater impact. While at Deloitte, John was the founder and chairman of the Silicon Valley-based Deloitte Center for the Edge, focusing on identifying emerging business opportunities that are not yet on the CEO's agenda. Before joining Deloitte, John was an independent consultant and writer and prior to that was a principal at McKinsey & Company and a leader of their Strategy Practice as well as the founder of their E-Commerce Practice. John has served as senior vice president of strategy at Atari, Inc., and is the founder of two Silicon Valley startups. John is also a faculty member at Singularity University where he gives frequent talks on the mounting performance pressure created by digital technology and promising approaches to help traditional companies make the transition from a linear to an exponential world. He is also on the Board of Trustees at the Santa Fe Institute, an organization that conducts leading edge research on complex adaptive systems. He has also led a number of initiatives regarding business transformation with the World Economic Forum. John is the author of The Power of Pull, published by Basic Books in April 2010. He is also the author of a series of best-selling business books, Net Gain, Net Worth, Out of the Box, and The Only Sustainable Edge. He is widely published and quoted in major business publications including The Economist, Fortune, Forbes, Business Week, Financial Times, and Wall Street Journal, as well as general media like the New York Times, NBC and BBC. He has won two awards from Harvard Business Review for best articles in that publication and has been recognized as an industry thought leader by a variety of publications and institutions, including the World Economic Forum and Business Week. John has his own website at www.johnhagel.com, and for many years wrote personal blogs at www.edgeperspectives.typepad.com as well as contributing postings on the Harvard Business Review, Fortune and Techonomy websites. He is active in social media and can be followed on Twitter at @jhagel and on LinkedIn at https://www.linkedin.com/in/jhagel/ John holds a BA from Wesleyan University, a B.Phil. from Oxford University, and a JD and MBA from Harvard University. John Hagel has spent over 40 years in Silicon Valley and has experience as a management consultant, entrepreneur, speaker and author. He is driven by a desire to help individuals and institutions around the world to increase their impact in a rapidly changing world. Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting KEEN ON, he is the host of the long-running How To Fix Democracy show. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.Keen On is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber. TRANSCRIPTKEEN: Hello, everybody. Welcome back to the show. We're going to do things a little differently today. We're starting a new series on KEEN ON in association with my dear friends at the DLD conference. It's an annual conference held each year in Munich. My view? Certainly the best tech conference in Europe, if not in the world. And in January 2025, they're celebrating their 20th anniversary. And in association with DLD, we're talking to some of their most notable speakers about their experiences over the last 20 years. We're beginning with an old friend of mine, John Hagel, a very distinguished author, futurist. His last book was called The Journey Beyond Fear, and John spoke at DLD '16 about narratives and business. And I began our DLD KEEN ON conversation with John Hagel by asking him to cast his mind back to January 2005.HAGEL: In January 2005, I was working as an independent consultant in Silicon Valley. I'd been there for 25 years already. I was fascinated with the degree to which digital technology was exponentially improving, and I was being aggressively recruited, at the time, by a large consulting firm, Deloitte, that wanted me to join. I was a bit resistant. I turned them down four times because I didn't want to go work for another large consulting firm. I'd been a partner with McKinsey before that, but ultimately they prevailed. They persuaded me that they would help me create a new research center that would be autonomous, even though it was part of Deloitte and it was really focused on trying to understand the long-term trends that are reshaping the global economy and what the implications are for people. And that was my passion, and I'm very grateful that I was able to pursue that.KEEN: What was the global economy, John, like in 2005?HAGEL: It was definitely becoming more and more connected. It was going through fundamental change even at that stage. I've come to call it "the big shift," but basically, some long-term trends that were playing out were creating mounting performance pressure on all of us. One form of pressure was intensifying competition on a global scale. Companies were competing with companies from around the world. Workers were competing with workers from around the world. So there was a lot of intensifying competition. The pace of change was accelerating. Things you thought you could count on were no longer there. And then, as if that weren't enough, all the connectivity we were creating...a small event in a faraway place in the world quickly cascades into an extreme, disruptive event. So it creates a lot of performance pressure on all people. And we were just in the early stages of that. I think we're actually still in the early stages of "the big shift." A lot more to come.KEEN: What was it, John, about "the big shift?" It was your term, is still, I think, one of the best terms to describe the first quarter of the 21st century. What both most worried and excited you about "the big shift" in 2005? Back then, not today.HAGEL: Well, at the time, I was starting to realize that fundamental change was going to be required in all companies, all organizations, governments, universities. And I was worried that that would be a challenge, that not many people really embrace that kind of change, and so how do you get people to make that transition? But on the other side, I was excited about the fact that the changes that we were seeing—I love paradox. And one of the paradoxes of the big shift is, I mentioned the mounting performance pressure as one of the trends and the big shift. Another trend was exponentially expanding opportunity. We can create far more value with far less resource, far more quickly, given all the connectivity that's been created. So the excitement was that if we understood the changes that were happening and were willing to make the changes, we could create value that would have never been imagined before.KEEN: Back in 2005, John, what were the lessons of the past that we were trying to correct? History obviously always changes. Today, in 2025, we seem to be wanting to learn from, perhaps, 2005. But what were we reacting against in 2005?HAGEL: Well, frankly, I think we're still reacting against it. But in 2005, the way I describe it is all new large institutions around the world, not just companies, but again, governments and universities and foundations, all the large organizations around the world were built on a model that I call scalable efficiency. The key to success is becoming more and more efficient and scale. Do things faster and cheaper. And hard to argue, because for over a century that model of scalable efficiency gave us all the global, large institutions we know around the world today. So, a huge success with that model. The challenge is that in a rapidly changing world, scalable efficiency becomes more and more inefficient. We're not able to respond to the changes that are going on. We're just focused on doing what we've always done faster and cheaper. So I think that's an interesting dilemma that we were confronting in 2005 and frankly still confronting.KEEN: Were there organizations in particular back in 2005 that captured what you call this paradox of the great shift?HAGEL: Yes. I think that one of the things that I was focused on—I wrote a number of books in the past 20 years, three books. And one of them was called The Only Sustainable Edge. And it was a notion that in a world of more rapid change, we need to focus on what I call scalable learning. And learning not in the form of sharing existing knowledge, not in the form of training programs, but learning in the form of creating new knowledge as we confront entirely new situations and figure out how to create value in those situations, and do that throughout the organization, not just in the research department or the product development group, but every department needs to be focused on scalable learning. And part of that, it's how do you reach out and connect with broader networks of third parties, rather than just try to do it all yourself inside your organization? And in that context, I was looking at companies in a very large part of the developing world, China, for example. There were companies that were pursuing really innovative approaches to scalable learning in global networks, where they were connecting in global networks and focusing on driving innovation and learning throughout the network. So that really inspired me with the notion that this is not only possible but necessary.KEEN: John, one of the words that I always associate with your name is is "the edge." You popularized it, you were part of a group that focused on researching the impact of edge technologies in organizations. Why is this word "the edge" so important to making sense of the last 20 years?HAGEL: Well, I actually founded the Center for the Edge, and it took me a while to get Deloitte to approve the title because they said, wait a minute, you're either the center or you're the edge. How can you be both? And again, I love paradox, but in the context of the question about what do we mean by edge, it was the belief that if you're looking for change that's coming into the world, start by looking at edges. It could be geographic edges, developing economies. It could be demographic edges, younger generations coming into the workforce or into the marketplace. It could be edges across disciplines and academic world, many different kinds of edges. But it's venture out into those edges and look for emerging things that have the potential to scale and become really significant as change agents. And I think that that's what drove us to really do our research, was to find those edges and learn from the edge.KEEN: What did you believe in, John, in 2005, or is that an inappropriate question?HAGEL: What did I believe in? Well, I believe that again, digital technology is a key catalyst, changing the world. As was mentioned, I've been in Silicon Valley for many decades, but I've also, while I've been based here in Silicon Valley, I've been working with large organizations around the world, so I've got a global perspective as well as focusing on the digital technology and how it's driving change. But I think it was a notion that, again, we are seeing some significant change that's happening. But I think that one of the things that I came to realize over time, because I was so focused on these opportunities and things that were emerging around the world and the need for change and the need for transformation. And I was encountering significant resistance from leaders of organizations and from people within the organization. When I talked about the need for change and transformation. And the thing that I learned, and has become a real focus for my work now, is rather than just focusing on strategy and business, focus on emotions. Focus on the emotions that are shaping our choices and actions. And one of the things I came to realize was that in a world of rapid change, the emotion of fear becomes more and more prevalent. And fear? Well, it's understandable. I think there are reasons for fear in a rapidly changing world. It's also very limiting. It holds you back. You become much more risk averse. You erode trust in other people. You don't want to look out into the future. You just want to focus on today. You need to find ways to move beyond the fear and cultivate other emotions that will help you to have much more impact that's meaningful to you and others. And that's become a real focus for me, is how do we make that journey beyond the fear? It was my most recent book is The Journey Beyond Fear, because I've come to believe that psychology and emotions are really the key that's going to determine how we move forward.KEEN: That was very personable, John. And I know that you've had a lot of experience of fear in your own personal life as well as in a professional context. Do you think one of the narratives, perhaps the central story for you over the last 20 years, has been overcoming fear?HAGEL: Yes. Well, I think that it certainly was a period of change for me and helped me to really reflect on how much the emotion of fear had been driving my life. But at the same time, I began to see that there were things that had really excited me throughout my life. And while they were quite different, you know, my first book was in 1976, and it was on alternative energy technologies. A little bit early, but throughout my life I had been excited about certain things, like alternative energy technologies, and when I stepped back and reflected, well, was I just shifting all over the place to different things, or was there a common element in all of these? I began to realize that what really excited me, and where my passion was, was in looking into the future and seeing emerging opportunities and helping to make people aware of those opportunities and ultimately motivate them to address those opportunities. And that was my passion and really helped me to overcome my fear, even though there's still fear there, it's never fully eliminated. But it's what really kept me going and keeps me going today.KEEN: Your 20-year narrative, John seems to have been pretty successful. You've learned a lot. You've published a lot. You succeeded in many ways. But that personal narrative, is that reflected in the world itself? It seems in some ways, certainly according to the pessimists who seem to be dominant these days in our zeitgeist, the world is taking a step back. If John Hagel took a step forward between 2005 and 2025, the world has taken a step back. Is that fair?HAGEL: No, I think it's very fair. I think that if I had to generalize, and obviously generalizations need some qualification, but generalizing, I would say that over the past 20 years, the emotion of fear has become more and more prevalent around the world. At the highest levels of organizations, lowest levels out in the communities. And again, while I think it's understandable, I think it's a very limiting emotion, and it's creating more and more challenge for us in terms of: how do we really embrace the change that's going to be required and capture the opportunities that are available to us? So I think that it's become a real focus for me and again, was the motivation for me to write the book The Journey Beyond Fear. I'm wanting to help people, first of all, acknowledge the fear, because I think many people don't even want to admit that they're afraid. And we live in cultures where if you say you're afraid, you're a weakling. But acknowledge the fear, recognize its limits, and find ways to move forward beyond it. And that's what I'm focused on now.KEEN: Is that fear, John, has it been most clearly manifested over the last 20 years in politics, particularly in the growth of liberal populism, which, in many people's views, you may or may not agree with it, is the way in which politicians take advantage of the culture of fear?HAGEL: It's complicated. I think there are factors that are helping to intensify the fear. A bit controversial or provocative. But I actually, in the United States, I believe both sides of our political spectrum are equally guilty in the sense that they have both focused on what I call "threat-based narratives," the enemies coming together. So, we're all going to die. We need to mobilize now and resist, or we're going to die. The enemy differs depending on which side you're on, but it's all about the threat. The enemy feeds the fear. And you look at our news media and challenge people to say, Tell me, when was the last time you heard a good news story? It's all about the latest catastrophe. Somewhere in the world where people have died and more are going to die. And so I think that there are factors that are feeding the fear, unfortunately, and making it an even more challenging emotion to overcome.KEEN: John, you spoke at DLD in 2016, and the focus of your talk was on storytelling, on the narrative of fear, on telling a good story. Is that the key to addressing so much of the fear in the world today, is telling a different story?HAGEL: Well, I have to be careful because I use words with different meanings than most people do. When I when I say narrative, most people say, you're talking about stories. Yeah, we know about stories. No, I believe there's an important distinction between stories and narratives. So for me, stories are self-contained. They have a beginning, a middle and an end to them. The end, the stories over. And the story is about me, the storyteller, or it's about some other people, real or imagined. It's not about you. In contrast, for me, a narrative is open ended. There's some big threat or opportunity out in the future. Not clear whether it's going to be achieved or not. And the resolution of the narrative hinges on you. It's a call to action to say, your choices, your actions are going to help determine how this narrative plays out. And again, I believe we've become increasingly dominated around the world by threat-based narratives. When we look into the future, there are huge threats, big challenges. Who's focused on the really big opportunities, inspiring opportunities, that could bring us all together? And what amazing things we could accomplish. So, I have become a strong believer that what I call opportunity-based narratives can become a powerful catalyst to help us move beyond the fear and start to cultivate an emotion that I call the passion of the explorer, that will help people to really have much more impact in a rapidly changing world.KEEN: In thinking about this alternative narrative, I'm thinking about it perhaps in architectural terms. Might we imagine this to be storytelling from the edge, or at least an architecture, a narrative architecture, which is built around the edge rather than some imaginary center?HAGEL: Well, again, I want to make the distinction between stories and narratives. I'm talking about narratives.KEEN: Right. Your idea of a narrative is more profound. It's deeper than the way most of us think about narratives. I take your point.HAGEL: Yes, I want to be explicit about that because—and not to dismiss the power of stories, I think stories can be very useful as well. But in making The Journey Beyond Fear—one of the things I should mention is, I've studied, throughout history, movements for social change in different parts of the world, different periods of history. And one of the things that I think is interesting is, the most successful movements for social change around the world throughout history, have been driven by what I describe as an opportunity-based narrative. The leaders were focused on a really inspiring opportunity that could bring people together and excite them. Just one small example that many people here in the U.S., at least, are familiar with is Martin Luther King's speech in Washington, D.C., "I Have a Dream." Amazing things we could accomplish. And yes, there are obstacles and barriers, absolutely. But the focus was on the opportunity of coming together and achieving amazing things.KEEN: John, you and I have talked about this before. Perhaps the most influential modern philosopher is Thomas Hobbes, 17th-century author of Leviathan. He made fear, and I think in many ways his theory of the world was built around his life, he was a very fearful man, and he didn't think fear was a bad thing. He actually thought it was a good thing for humans to recognize the value of fear. I don't want to revisit Hobbes. I know you're not a political philosopher, but at the same time, is there value to fear? Does it have any value at all, or your view, do we really need to simply overcome it and move beyond it?HAGEL: No. No. I am not in any way suggesting we will eliminate it. I believe fear is something that's intrinsic. And an example I give—and this ties to another emotion I mentioned briefly, passion of the explorer. I've come to believe that if we're really going to achieve significant impact in a rapidly changing world, we need to cultivate a very specific form of passion, the passion of the explorer. And I've studied this in many different domains, but one interesting domain is extreme sports. I've spent a lot of time with big wave surfers. Interesting thing, if you talk to a big wave surfer as they're paddling out to ride the next big wave, they're afraid. They know that people have not only fallen off their board, but have died riding those waves. So they're afraid, and they're using the fear to focus on what are the risks, how can I manage the risks? But they are paddling with Excitement. To get out, to ride that wave. They're not letting the fear dominate them. And so I think that's the interesting dynamic and relationship that needs to be established, to use the fear to focus on the risks. But don't let it stop you from making significant change.KEEN: You've clearly learned a great deal over the last 20 years, John. Do you have any regrets, though? Have you made mistakes? Are there things you wish you'd done that you haven't?HAGEL: You know, I think that it's complicated. I do believe that the big mistake in the early days was really focusing so much on the opportunities that were being, created and not recognizing the role of emotions in preventing us from addressing those opportunities. And so it's led to a significant shift in my life and my thinking and my work around...and I'm not ignoring the opportunities, I'm continuing to explore the opportunities. But at the same time, I'm really focused on how we address the obstacles and barriers that are preventing us from getting to those opportunities. And that's where I'm spending more and more of my time.KEEN: When we think back to 2005, most of the same big tech companies were around. Amazon, Google, Microsoft. Facebook was just beginning. There was a very positive, broadly, outlook on tech those days. Today, in 2025, things have changed dramatically. Is that fair, do you think?HAGEL: Well, again, it's complicated. I think that this is one of the areas where fear is really demonstrating itself, anything large and big. One of the big issues that I see, it's not just tech, by the way, I mean, there are surveys around the world that...our trust in large institutions around the world is eroding at a very rapid rate. And when I say this to people that they nod their heads. They've all seen the surveys. Very few people that I know of have asked the question, why? What's driving that erosion of trust? And I believe I've come to believe, based on the research I've done, that a big factor is fear, the emotion of fear, which leads to erosion of trust. And so we need to really understand, why are we so fearful and what can we do to address it? And I don't want to dismiss, I think there are issues, too, in terms of, and I'll just mention quickly, in technology, one of the big issues with the large tech companies is they tend to be supported by advertising models and commission-based models, where they're being paid by the advertiser and the vendors, and the user of the technology, you're the product. And so I think more and more people are beginning to realize that a tech company's primary loyalty is not to you as the user, it's to the people who are paying all the bills. So, I think there are reasons for erosion of trust. But I do think that we need to recognize that fear is a significant factor as well.KEEN: Have you changed your own view of the potential of technology over the last 20 years? You've been in Silicon Valley for a long time, John. You're one of the most distinguished, respected people. You're not a billionaire type, so you're not just a drum beater. But at the same time, you're a man who's not just naturally negative and skeptical. Do you think you're more or less optimistic and positive about the impact of tech, particularly big tech, on the world today in 2025 than you were in 2005?HAGEL: Good question. I think that I'm by nature an optimist, so I'm always looking at opportunities in the future. And I think that technology can still produce amazing new opportunities. One of the interesting things to me—it's not getting as much attention as I think it should is the role of technology innovation in biology and health and wellness. Helping us to live longer, healthier, better lives. And I think we're just in the earliest stages of that technology being developed. But rather than technology being outside us, technology is increasingly going to be inside us and helping us to lead much fuller lives. And so I'm very optimistic about that. And I do believe that the world is changing at a rapid rate, and I'm a believer that we're going to see major new technology companies emerge. And a lot of the current technology leaders will be disrupted and cast to the side. So, more change to come.KEEN: Are there individuals over the last 20 years who have, in your mind, captured the spirit of the age? When one thinks of Elon Musk, for example, he seems to be someone immune from fear. For better or worse—he's not always the most popular man in the world, certainly the richest man in the world. But are there men—and they tend to be men, perhaps women—over the last 20 years, who, for you, have captured all the best and, perhaps some of the worst, of world history in this first quarter of the 21st century?HAGEL: Wow. Well, in that context, I want to answer the question I get from a lot of people since I've been in Silicon Valley for so long is: how do you explain the continued success of Silicon Valley for so many decades? And most people, when confronted with that question, will say, well, it's the venture capitalists, it's the universities, it's the infrastructure. No, I believe that the success of Silicon Valley is being driven by an opportunity-base narrative, which is fundamentally—we have exponentially expanding digital technology that can enable us to change the world for the better. But it's not going to happen automatically. You need to come to Silicon Valley. Will you come? It's the reason why the majority of successful entrepreneurs and Silicon Valley—most people don't know this—the majority of successful entrepreneurs were not born in the United States, much less in Silicon Valley. They were drawn here from all over the world. And it's because they were driven by, again, a very specific passion that I call the passion of the explorer. And that's where they're excited about new territory and are excited about venturing out on the edges, excited about finding ways to have more and more impact that's meaningful to people. And I think that's really been a continuing driver of success in the Valley. KEEN: John, you live in the North Bay, just north of San Francisco, over the iconic Golden Gate Bridge. This part of the world was discovered by one of the great explorers in world history, Francis Drake. And there's a wonderful bay not too far from where you live called the Drake Bay. I've walked around there. Is this concept that you introduced called the "explorer," is it a feature of Western civilization? Is Sir Francis Drake, or was Sir Francis Drake, an early example of this?HAGEL: You know, I wouldn't say Western civilization. I would say of humanity in general. I mean, again, I think that one of the things that I continually hear from people is fear is what helped us stay alive and made us human. And my response to that is, well, if we were completely driven by fear, we would still be living in the jungle, hiding from the tigers and the lions. What happened? We had a desire to explore and to see new things and to try new things. And it led to the emergence of agriculture civilizations around the world. And it was a process of exploration, but it really motivated a number of people so that they would move out and make progress. And I think we're just still exploring.KEEN: I mentioned, John, you talked about DLD in 2016. I know you're a big fan of the event, Europe's top innovation—I wouldn't call it a summit, it's a gathering of influencers like yourself. Over this last 20 years, the American economy has, for better or worse, marched ahead, and Europe has become increasingly stagnant. The German economy, the EU's economy, the United Kingdom's economy...In your view, is an important development over the last 20 years...has Europe—broadly, I know you can't talk about all individuals—but has Europe lost the inspiration of exploring that you're such a believer in?HAGEL: You know, I'm not sure I would generalize about Europe as a region in that regard. I think there are interesting parts of Europe that are doing some very interesting and innovative things. And so I think the challenge is that, again, we live in a world, a global economy, where competition is intensifying on a global scale. And Europe in general has failed to really respond effectively to that and maintain ways of of creating more and more value in that kind of world. So again, I'm an optimist, and I'm hopeful that people will see that potential. But right now, what I'm seeing in Europe and the rest of the world is the emotion of fear holding people back and saying, no, no, let's just hold on to what we have and find ways to make it through. And unfortunately, I think that's the wrong the wrong response.KEEN: I know it's easy to return to 2005, and it's impossible in practice. But had you gone back to John Hagel in 2005, do you think you'd be surprised by the power of the American innovation economy and the relative weakness of the European one?HAGEL: That's a good question. I'm not sure. I wasn't really forecasting particular geographies as areas that would grow and areas that wouldn't grow. I did see, again, an expanding global economy wherein there is increasing competition from other parts of the world, non-European, non-U.S., and so the challenge was how do we respond to that? And that's the issue that we're facing.KEEN: That's the issue indeed, we are facing, John. You and I are talking in November of 2024 in anticipation of the DLD 20-year anniversary of their event in January 2025. Where are we in late 2024 in the world? How would you summarize our situation?HAGEL: Well, again, I think it's a paradox. I think at one level, the situation is very unfortunate in the sense that the emotion of fear is dominating every country in the world. I don't see any countries where it's really the excitement and passion that's driving people. But on the other side, I also see the technology and trends in the world are creating more and more opportunity to to create value at exponential levels. And so I'm, again, an optimist and I'm hopeful that we can find ways to move beyond the fear and see the opportunities and pursue them and create the value that's there to be created.KEEN: I didn't see that fear, certainly in Silicon Valley, John, with the billions of dollars now going into the AI economy, to the booming biotech sector and the other technology sectors that you've talked about. Is there fear, in Silicon Valley, do you see it?HAGEL: Well, again, I think Silicon Valley stands out because many, if not all, the entrepreneurs in Silicon Valley were drawn here by passion and excitement to create more and more value. And yes, they have fear. If you talk to them, they're afraid the startup could collapse next month. Their customers could go away. But they're driven by that excitement of having that kind of impact. And I think that's what explains the continued success of Silicon Valley. But it stands out as one of those few areas where passion, and specifically, again, the passion of the explorer—and I haven't gone into detailed definition of what I mean by that, but it's based on research—that passion of the explorer that will help people to move beyond the fear and achieve impact that's much more meaningful to them.KEEN: John if we'd been talking in 2005, I don't suppose you, or most analysts of the Future of the Edge, whatever you want to describe it, would have brought up AI as being central. Today, of course, it's all anyone talks about in late 2024, early 2025. If you put your futurist on, and you've mentioned biotech...there are other technologies which have the potential to take off, quantum, for example. What technology do you think is most underrated in terms of imagining the next 20 years?HAGEL: Well, again, I would probably go to biotech as the area that is not getting as much attention as it should, because I believe it has the potential. There is an expression in Silicon Valley, "the longevity escape velocity." It's this notion that with this technology, we will be able, ultimately, to basically live forever. We won't have to worry about dying. And not just living forever, but being healthy and more vibrant and flourishing more than we've ever flourished in the past. And I think that's being underestimated as a potential driver of significant change in our lives and in our society.KEEN: Some people will hear that, John, and be very fearful of that. And lots of novels and stories and music have been made suggesting that if we live forever, life will become a nightmare. We'll be bored by everything and everyone. Should we, in any way, be fearful of that world you're describing?HAGEL: And again, you know, sure, if we're going to live our lives in fear for an eternity, yes, we should be afraid of living our lives in fear. But I believe as human beings, we all have within us the potential for that passion that I described, the passion of the explorer, which is never ending. No matter how much impact you achieve, if you're pursuing that passion, you're driven to have even more impact. What can I do to have even more impact? And excited about it and fulfilled by it. This is nourishing. I think people who have this passion will want to live forever. They will be excited to live forever. And we all have the potential to find that passion within us. By the way, I would just say we I get a lot of pushback. Yes, John, come on. Some of us are capable of this passion, but most of us just want to be told what to do and have the security of an income. My response is, let's go to a playground and look at children 5 or 6 years old. Show me one that doesn't have that kind of excitement about exploring and coming together and trying new things, seeing the things. We all had it as children. What happened to us? We went to school and we were taught by the teacher, "Just listen to the teacher. Memorize what the teacher has to say and show on the exam. So you've memorized it." I've studied the US public school system. It was explicitly designed to prepare us for work environments where the key was just to read the manual, follow the manual, do what's assigned. Passion is suspect, passionate people ask too many questions. Passionate people deviate from the script, they take too many risks. Why would you want passionate people? Just get people who will do their job. And so I think, back to your question about AI, again, I think there is obviously a lot of fear about AI. And one of the reasons for the fear is when I talk to executives, senior executives, about AI, I get two questions. First, how quickly can I automate with AI? And secondly, how many jobs can I eliminate with AI? It's all about scalable efficiency, faster and cheaper. I believe the role of AI is to help us become human again. To take away all of that work, the routine tasks, highly standardized, routine tasks that most of us do on a daily basis, and free us up to actually explore and find ways to create new value and have impact that's meaningful to us. That's exciting.KEEN: If you're right, John, if the next 20 years are ones where there is a profound biotech revolution—and we may not live forever, but certainly will live longer and longer lives—what do we need to address? Seems to me as if one area would be inequality, given that already in America, the difference between how long people live in on the coasts, in California or New York, are quite different from the hinterland. Does this concern you, if indeed you're right? What are the the biggest threats and challenges in a world where longevity is the central reality?HAGEL: Now, again, you talk about threats and challenges. I would talk about opportunities. The opportunities are to help everyone achieve more, to help them all find their passion, help them all find ways to earn income from their passion and achieve more impact that's meaningful to them and to others. And yes, there are issues like inequality, climate change, all the rest, limited resources in the world. But I believe with technology and innovation, we can overcome all those obstacles and achieve amazing results for everyone.KEEN: Finally, John, you're naturally an optimist. So, for me to ask you to put on your rose-tinted glasses might be slightly inappropriate, but if you were to think most positively about the future, in 20 years' time in 2045, if DLD celebrates its 40th anniversary, what kind of world could this be? Imagine the best kind of world. Would it be like a giant kindergarten? Like people are running around and excited all the time before the teachers got their hands on it?HAGEL: You know, my belief is that if we can really unleash this passion and excitement about driving change and creating more value, that we can create a world where every living thing flourishes. Not just human beings, not just animals, plants, every living being flourishing in ways that would have been unimaginable 20 years earlier, because we're all creating an environment that helps us to flourish. And to me, that's what's really the potential and exciting.KEEN: Do you think the next 20 years will bring more change than the previous 20 years?HAGEL: It's going to bring a lot of change. I suspect it's going to be even more change, because we're talking about exponential change and change exponentially increases over time.KEEN: Well, John Hagel, who spoke at DLD in 2016, a great friend of the conference, a real honor, John, and a pleasure. And I hope we will meet again in 2045 to see whether or not you were right. Thank you so much.HAGEL: Excellent. Thank you. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit keenon.substack.com/subscribe
Did you know there is someone who published a MIS Quarterly paper in its inaugural issue in 1977 and has another one forthcoming in 2024? Hard to fathom but has published at least one paper in our top journal in every decade of its existence. Izak has been doing IS scholarship for almost fifty years, which makes him the perfect researcher to talk to about how the field has changed, where it is going, whether we are progressing well, and whether we maintain the optimal balance between social and technical, internal and external views of IS phenomena in our research. References Benbasat, I., & Schroeder, R. G. (1977). An Experimental Investigation of Some MIS Design Variables. MIS Quarterly, 1(1), 37-49. Jussupow, E., Benbasat, I., & Heinzl, A. (2024). An Integrative Perspective on Algorithm Aversion and Appreciation in Decision-Making. MIS Quarterly, . Benbasat, I., & Zmud, R. W. (2003). The Identity Crisis Within The IS Discipline: Defining and Communicating The Discipline's Core Properties. MIS Quarterly, 27(2), 183-194. Gregor, S., & Benbasat, I. (1999). Explanations from Intelligent Systems: Theoretical Foundations and Implications for Practice. MIS Quarterly, 23(4), 497-530. Berente, N., Gu, B., Recker, J., & Santhanam, R. (2021). Managing Artificial Intelligence. MIS Quarterly, 45(3), 1433-1450. Lyytinen, K., & King, J. L. (2004). Nothing At The Center? Academic Legitimacy in the Information Systems Field. Journal of the Association for Information Systems, 5(6), 220-246. Sarker, S., Chatterjee, S., Xiao, X., & Elbanna, A. R. (2019). The Sociotechnical Axis of Cohesion for the IS Discipline: Its Historical Legacy and its Continued Relevance. MIS Quarterly, 43(3), 695-719. Wand, Y., & Weber, R. (1995). On the Deep Structure of Information Systems. Information Systems Journal, 5(3), 203-223. Banville, C., & Landry, M. (1989). Can the Field of MIS be Disciplined? Communications of the ACM, 32(1), 48-60. Benbasat, I., & Wang, W. (2005). Trust In and Adoption of Online Recommendation Agents. Journal of the Association for Information Systems, 6(3), 72-101. Benbasat, I., & Barki, H. (2007). Quo Vadis TAM? Journal of the Association for Information Systems, 8(4), 211-218. Toulmin, S. E. (1958). The Uses of Argument. Cambridge University Press. Kim, D., & Benbasat, I. (2006). The Effects of Trust-Assuring Arguments on Consumer Trust in Internet Stores: Application of Toulmin's Model of Argumentation. Information Systems Research, 17(3), 286-300. Qiu, L., & Benbasat, I. (2009). Evaluating Anthropomorphic Product Recommendation Agents: A Social Relationship Perspective to Designing Information Systems. Journal of Management Information Systems, 25(4), 145-182. Applegate, L., & King, J. L. (1999). Rigor and Relevance: Careers on the Line. MIS Quarterly, 23(1), 17-18. Mason, R. O., Mason, F. M., & Culnan, M. J. (1995). Ethics of Information Management. Sage. Mason, R. O. (2022). On the Evolution to PAPA. Communications of the Association for Information Systems, 51(2), 7-22. Keen, P. G. W., & Scott Morton, M. S. (1978). Decision Support Systems: An Organizational Perspective. Addison-Wesley. Davis, G. B. (1974). Management Information Systems: Conceptual Foundations, Structure and Development. McGraw-Hill. Alaimo, C., & Kallinikos, J. (2024). Data Rules: Reinventing the Market Economy. MIT Press. Burton-Jones, A., Butler, B. S., Scott, S. V., & Xu, S. X. (2021). Next-Generation Information Systems Theorizing: A Call to Action. MIS Quarterly, 45(1), 301-314. Leidner, D. E., & Tona, O. (2021). The CARE Theory of Dignity Amid Personal Data Digitalization. MIS Quarterly, 45(1), 343-370. Parker, G., Van Alstyne, M., & Jiang, X. (2017). Platform Ecosystems: How Developers Invert the Firm. MIS Quarterly, 41(1), 255-266. Pujol Priego, L., & Wareham, J. (2023). From Bits to Atoms: White Rabbit at CERN. MIS Quarterly, 47(2), 639-668. Yoo, Y., Henfridsson, O., & Lyytinen, K. (2010). The New Organizing Logic of Digital Innovation: An Agenda for Information Systems Research. Information Systems Research, 21(4), 724-735. Moore, G. C., & Benbasat, I. (1991). Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation. Information Systems Research, 2(3), 192-222.
Hoy nos acompaña una plataforma de código abierto que ha llegado para ser disruptora en el campo de la educación con presencia en mas de 100 campus. Esta mañana hablamos de una innovadora plataforma tecnológica para digitalizar los procesos de aprendizaje en los centros de formación llamada Leemons. Detrás de esta plataforma se encuentra una diseñadora, profesora, emprendedora y madre.Fundó su primera empresa de diseño estratégico y servicios en 2007 , trabajando para grandes proyectos en banca, seguros, logística, viajes, ecommerce... Ha sido profesora desde hace más de 25 años, en diversas instituciones tanto públicas como privadas. Tambien ha dirigido Masters de especialista en Experiencia de Usuario y Diseño de Producto Digital en KSchool, Digital Innovation Center y la Fundación Universidad Carlos III de Madrid. Como autora de McGraw HIll publicó 12 libros en tres años relacionados con el mundo del diseño y el desarrollo de aplicaciones multimedia. En 2018, invirtió en Woonivers, una travel tech con la que aprendió mucho del mundo de las startups (pitches, rondas, decks, planes de negocio, escalado...). En el plano personal t ras haber estado enferma de COVID persistente año y medio, en 2021 dejó Diga - y fundó Leemons, una innovadora plataforma tecnológica para digitalizar los procesos de aprendizaje en los centros de formación (colegios, FP, universidades o empresas). En esta startup ha volcado toda su experiencia como diseñadora, su vocación por la formación y su pasión por lo que la tecnología puede hacer para mejorar la vida de las personas. La Tect española ha alcanzado en los últimos meses la valoracion de 6 millones de euros y ha ampliado su ronda de fiannaciación en 1,62 millones de euros de la manao de Impact Angel Bolsa Social y Pinama Inversiones
Growing up in Eugene, Oregon, Lulu Tsui experienced a unique perspective on cannabis, where it was as common as backyard barbecues. This early exposure shaped her understanding of how cannabis perceptions could differ vastly from mainstream narratives. Lulu's journey led her to co-found On the Revel in 2016, a series of events challenging the status quo of New York City's cannabis industry. Her mission? To foster authentic connections and create a community where diversity and genuine conversation flourish beyond the typical trade show atmosphere. In this episode, host Carly Puch and Lulu dive into a fascinating conversation, exploring personal anecdotes and professional insights that reveal how early exposure and family acceptance can influence one's path in the cannabis sector. Lulu shares invaluable lessons learned along the way, including how humor and strategic media campaigns like "I'm High Right Now" are crucial in reducing stigma and shifting public attitudes toward cannabis. Carly and Lulu explore the importance of building diverse teams and prioritizing self-care in the dynamic field of cannabis. As we move through themes of personal growth, authenticity, and the importance of self-governance, Lulu reflects on how these principles guide her actions and decisions in both business and life. This episode offers juicy insights for anyone interested in the transformative potential of the cannabis industry or who just wants to level up in life, Lulu will inspire. Guest Bio: Lulu Tsui is the co-founder and chief experience officer at On The Revel, the parent company for a collection of curated educational and networking experiences that democratize information for those interested in the regulated cannabis industry. On The Revel events, known as Revelry, are conferences aimed at fostering an inclusive, collaborative, and flourishing cannabis sector. These regular in-person events along with On The Revel's Dope People online membership community, podcast, and virtual experiences, celebrate the diverse people that have been and are currently building the cannabis industry in the aim of developing its gold standard, with opportunities for all. Lulu is seasoned in Experience Design (XD) and User Experience (UX) with 15+ years of experience leading research, strategy, and design for enterprise software, Software as a Service (SaaS), mobile, and touchscreen technologies. Lulu applies her vast XD and UX expertise across verticals in the cannabis industry while championing ways to normalize and destigmatize cannabis and entheogens. Lulu has designed entire enterprise systems and introduced cross-platform mission-critical apps for clients Bloomberg LP, Mastercard, The Leukemia & Lymphoma Society, John Hopkins University, Roche, Thermo Fisher, Pearson, and McGraw-Hill. Lulu designed a software platform with Root Sciences aimed at supporting and standardizing operations and data for cannabis/hemp extraction, distillation, and post-processing. She also served as the principal experience designer for Chill, a cannabis e-commerce order and delivery platform. Along with On The Revel, Lulu serves as President of the Cannabis Media Council, an organization dedicated to destigmatizing and normalizing cannabis using the power of traditional media, and User Experience and Research Advisor at Oakland Hyphae, founders of the Oakland Psychedelic Conference and the Psilocybin Cup. https://ontherevel.com https://www.revelryny.com Thanks for listening to another episode. Follow, review, and share to help Consciously Clueless grow! Connect with me: https://www.consciouslycarly.com/ Join the Consciously Clueless community on Patreon: https://www.patreon.com/consciouslycarly Connect on Instagram: https://www.instagram.com/consciously.carly/ Connect on Facebook: https://www.facebook.com/consciously.carly.blog Music by Matthew Baxley
In this episode of the Watchung Booksellers Podcast, author David Moldawer discusses ghostwriting with Elisabeth Egan of the New York Times Book Review.David Moldawer is a bestselling book collaborator specializing in business, personal development, and other practical nonfiction. Before his freelance career, he was an editor at book publishers including St. Martin's Press, McGraw-Hill, and Portfolio. Elisabeth Egan is a writer at the New York Times Book Review and the author of A Window Opens.Books:A full list of the books and authors mentioned in this episode is available here. Register for Upcoming Events.The Watchung Booksellers Podcast is produced by Kathryn Counsell and Marni Jessup and is recorded at Silver Stream Studio in Montclair, NJ. The show is edited by Kathryn Counsell and Bree Testa. Special thanks to Timmy Kellenyi and Derek Mattheiss. Original music is composed and performed by Violet Mujica. Art & design and social media by Evelyn Moulton. Research and show notes by Caroline Shurtleff. Thanks to all the staff at Watchung Booksellers and The Kids' Room! If you liked our episode please like, follow, and share! Stay in touch!Email: wbpodcast@watchungbooksellers.comSocial: @watchungbooksellersSign up for our newsletter to get the latest on our shows, events, and book recommendations!
What if you could create mind-blowing improvements in your performance and life with minimal effort every day? In this episode, we introduce Kaizen—the Japanese philosophy of small, consistent improvements that has fueled massive success in industries like manufacturing. Learn how applying this simple but powerful concept to your own life can help you crush your goals without the burnout.Get up to 48% off Magic Mind mental performance shots. Go to https://magicmind.com/anthonysanni and use CODE: ANTHONYS20The Vital Few (TVF) Timestamps:[00:00] – What Is Kaizen and Why It Works[03:01] – Stop Chasing Big Changes: Why Small Wins Matter More[06:09] – Fitness, Finance, and Compounding: The Real Power of Incremental Growth[15:25] – The Invisible Path to Success: Why 1% Matters Every Day[16:54] – How to Start Using Kaizen Right NowNotes and ReferencesKaizen: The Key to Japan's Competitive SuccessImai, Masaaki. Kaizen: The Key to Japan's Competitive Success. McGraw-Hill, 1986.For those interested in learning more about Kaizen and how this principle transformed Japan's manufacturing industries, check out Masaaki Imai's classic book, Kaizen: The Key to Japan's Competitive Success. It's a great read for understanding the roots of this continuous improvement philosophy.Lean Management and Six SigmaWomack, James P., and Daniel T. Jones. Lean Thinking: Banish Waste and Create Wealth in Your Corporation. Simon & Schuster, 2003.Kaizen is closely associated with Lean management and Six Sigma, frameworks widely used to reduce waste and improve efficiency. For more on these, consider reading Lean Thinking by James Womack, which gives an in-depth look into how these concepts can help businesses grow and thrive.Einstein's Quote on Compounding InterestThe attribution of the quote “Compounding interest is the eighth wonder of the world” to Albert Einstein is widely debated, and there's no definitive evidence that he actually said it. Whether or not Einstein said it, the principle behind it is incredibly powerful. By making small, consistent improvements—just like compounding interest—you can see exponential growth in almost any area of life.Compounding Interest and 1% Daily ImprovementIf you improve by just 1% every day, that adds up much faster than most people expect. Over the course of a year, those 1% gains can compound into something like 37 times better performance. While this example simplifies things a bit, the principle of compounding is key here. It's about getting a little better each day and letting those gains multiply over time.Pareto Principle (80/20 Rule)Sanni, Anthony. The 80/20 Way to Productivity: Do More by Doing Less. Anthony's Book: The Law of The Vital FewAt 80/20 Productivity, we believe in focusing on the few things that make the biggest difference. This idea is based on the Pareto Principle, which tells us that 80% of our results come from 20% of our efforts. To dive deeper into this, check out The Law of The Vital Few which breaks down how you can apply this rule to everything from work to personal growth.
Noah has a conversation with Katara Washington Patton about depression, anxiety, and worry–how common these struggles are in Scripture and amongst Christians, but how they are stigmatized in the church. They talk about breaking through barriers to reach out for help if you need it, as well as how to be a good friend to someone struggling with their mental health. Katara Washington Patton is Executive Editor at Our Daily Bread Publishing, and the author of eight books, including her latest Navigating the Blues: Where to Turn When Worry, Anxiety, or Depression Steal Your Hope, an Amazon best-seller. She is also the author of Successful Moms of the Bible, Successful Women of the Bible, and Successful Leaders of the Bible, among other works. Katara has worked in the editorial and acquisitions departments at Weekly Reader Corporation, Jet Magazine, Urban Ministries, Inc. (UMI), McGraw-Hill, The African American Pulpit, The Chicago Defender, Tyndale House Publishers, and Christian Century Magazine. She is currently also a regular contributor to the daily devotions at Our Daily Bread. You can also watch the podcast episode on YouTube: https://youtu.be/NmrqOJmmqQQ Flip Side Notes: Join an upcoming Beyond the Battle online group at www.beyondthebattle.net Support Flip Side sponsor Angry Brew by using promo code FLIP at angrybrew.com or fivelakes.com to pick up some Angry Brew or Chris' Blend coffee at 10% off. Get a free month of Covenant Eyes at www.covenanteyes.com using promo code BEYOND Get a free month of Accountable2You keyword accountability: a2u.app/beyond (do not use “www”) Support the show and get some sweet swag by becoming a patron at www.patreon.com/noahfilipiak – includes exclusive access to email the show and request topics. Purchase Beyond the Battle and Needed Navigation by Noah Filipiak.
If your firm is looking to publish thought leadership books, you must understand how the publishing landscape has changed. Enter Donya Dickerson, former McGraw-Hill associate publisher and current literary agent for Aevitas Creative Management. She's going to walk us through what it takes for thought leadership professionals to secure publishing contracts for the experts in their firms. A full-service literary organization with agents around the world, Aevitas works with numerous authors, thought leaders, and public figures; people who have won Pulitzer Prizes, Nobel Peace Prizes, and even Tonys. Their mission, according to their website, is to "help cultivate and promote stories, expertise, and insights that are timely and timeless." In today's episode of Everything Thought Leadership, Donya talks with Bob Buday about the state of book publishing, what thought leaders need to attract literary agents and publishers, and why thought leaders should continue working with literary agents. Learn how your business and management books can excel in the marketplace of ideas. “Blueprint” by Jahzzar is licensed under CC BY-SA 4.0. Music set to voice over. https://freemusicarchive.org/music/Jahzzar/Ashes_1206/blueprint/ https://freemusicarchive.org/music/Jahzzar/ https://creativecommons.org/licenses/by-sa/4.0/
This week we speak with Bill Raduchel, who has served as a high-level executive and strategic adviser for organizations such as Sun Microsystems, AOL Time Warner, Xerox, McGraw-Hill, and the Salvation Army. Over half a century working with systems, software, and networks, he has remained at the forefront of the technology revolution in media, education, and corporate governance including recognition at Sun as CIO of the Year and the top CFO in the computer industry and at AOL as CTO of the year. He holds more than fifty issued patents as well as a PhD in econometrics from Harvard, where he taught for five years with John Kenneth Galbraith. He has been writing software in some form since he turned fifteen years old in 1961. He is also the author of The New Technology State. This book is about society—how it has changed and what technology is enabling us to do to ourselves. [Repeat from April, 2024]For more on Bubble Trouble, including transcripts of the show, visit us online at http://bubbletroublepodcast.comYou can learn more about Richard at https://www.linkedin.com/in/richard-kramer-16306b2/More on Will Page at: https://pivotaleconomics.com(Times below correspond to the episode without considering any inserted advertisements.)The New Technology State: Redefining the Tech and Government Landscape00:00 Welcome to Bubble Trouble: A Skeptical Conversation00:46 A Journey Through Tech and Economics06:23 The Evolution of Technology and Its Impact on Economics08:02 The Writing Process and Insights into Bill's Book11:21 Exploring the New Technology State and Government Challenges17:43 The Intricacies of Tech Talent and Government Staffing19:53 Tech Debt and the Challenges of Modernization25:55 The Global Tech Landscape: Government and Private Sector Dynamics25:55 Wrapping Up Part One and Teasing Part Two25:55 Simplifying UK Government Websites: A Double-Edged Sword25:55 The Dangers of Centralization and Cybersecurity26:10 Big Tech, Government, and the Quest for Regulation27:59 The Talent Gap in Government and Tech Regulation Challenges29:15 Innovative Solutions andthe Power of Decentralization30:15 The Role of Startups in Tech Innovation and Employee Motivation31:59 Google's Management Revolution: Lessons in Innovation34:45 The Complexities of Regulating Big Tech40:05 Navigating the Future of AI and Government Regulation42:19 Economics, Education, and the Future Workforce44:56 Smoke Signals: Warning Signs in Tech and Regulation50:06 Credits Hosted on Acast. See acast.com/privacy for more information.
Originally Published March 28, 2022. Let's take a deep dive into the power of intentional happiness with an expert on the subject—Eric Karpinski. Today we are going to explore practical habits like gratitude journaling and conscious acts of kindness that not only enhance your well-being but can also transform workplace cultures. Tune in to learn how science-backed strategies can lead to greater engagement, productivity, and most importantly, happiness, both in life and at work. Eric once followed the societal formula for happiness—work hard, succeed, and then find fulfillment but realized that this relentless pursuit left him anxious and depressed. After turning to positive psychology he found that happiness doesn't stem from achievements alone, but from building meaningful habits, fostering connections, and balancing life with gratitude and kindness. His discoveries also led him to write The Seven Principles of Happiness, where he advocates for an “action buffet” approach—sampling different habits to find what works best for individuals and teams. Eric Karpinski has been on the cutting edge of bringing positive psychology tools to workplaces for over 10 years, with clients that include Intel, Facebook, NASA, IBM, T-Mobile, Genentech, Eli Lilly and many others. Eric is a key member of Shawn Achor's GoodThink team, trained as a scientist at Brown University and has an MBA from the Wharton School. In March 2021, McGraw Hill published his book, Put Happiness to Work: 7 Strategies to Elevate Engagement for Optimal Performance, which has been endorsed by Adam Grant, Shawn Achor and Daniel Pink. He and his wife are also work-advice columnists on Psychology Today. Social Media: Linkedin: https://www.linkedin.com/in/erickarpinski/ Website: https://www.erickarpinski.com/ Book Website: https://puthappinesstowork.com/ Thanks for listening to the show! It means so much to us that you listened to our podcast! If you would like to continue the conversation, please email me at allen@drallenlycka.com or visit our Facebook page at http://www.facebook.com/drallenlycka. We would love to have you join us there, and welcome your messages. We check our Messenger often. This show is built on “The Secrets to Living A Fantastic Life.” Get your copy by visiting: https://secretsbook.now.site/home We are building a community of like-minded people in the personal development/self-help/professional development industries, and are always looking for wonderful guests for our show. If you have any recommendations, please email us! Dr. Allen Lycka's Social Media Links Facebook: http://www.facebook.com/drallenlycka Instagram: https://www.instagram.com/dr_allen_lycka/ Twitter: https://www.twitter.com/drallenlycka LinkedIn: https://www.linkedin.com/in/allenlycka YouTube: https://www.YouTube.com/c/drallenlycka Subscribe to the show. We would be honored to have you subscribe to the show - you can subscribe on the podcast app on your mobile device
Join us for another episode of The Lead! https://www.hrsonline.org/education/TheLead https://jamanetwork.com/journals/jama/article-abstract/2823283 Host Disclosure(s): J. Chyou: Honoraria/Speaking/Consulting: American Heart Association, McGraw Hill, Medtronic, Research: American Heart Association, Membership on Advisory Committees: American Heart Association Contributor Disclosure(s): C. Cheung: Nothing to disclose. P. Sanders: Membership on Advisory Committees: Boston Scientific, Medtronic PLC, Pacemate, CathRx, Research: Abbott, Becton Dickinson, Boston Scientific, CathRx, Medtronic, Pacemate.
Mark interviews Dre Baldwin the CEO and Founder of Work On Your Game Inc. about his books and his experience helping others in finding their own paths to success. Prior to the interview Mark shares comments from recent episodes, a personal update, and a word about this episode's sponsor This episode is sponsored by FROM PAGE TO PLATFORM by Matty Dalrymple and Michael La Ronn. You can learn more about the book at https://theindyauthor.com/platform. During the interview, Mark and Dre talk about: The importance of the simplification process as a great place to begin The 80/20 rule and the less-than-smooth ways we have of not being able to drop the 80% How, over time, Dre has accumulated little pieces of wisdom that have ended up being part of the training and coaching that he does The first question that Dre often asks which is: What is your goal? The challenge of being inundated with so many messages which results in trying to work on more than one priority How Dre has always been a big reader and a bit of a closet computer geek The appeal of self-generated media and being able to articulate his ideas Putting videos on YouTube about the basketball he was playing professionally and how other players began to take advantage of his advice and coaching How even people who weren't playing sports could benefit from those basketball videos, which led to Dre recognizing he could help people beyond athletes How a lot of Dre's mindset stuff started to come out around 2009/2010 Blogging his ideas and starting to put out his books How discipline is the most important hallmark of the professional The way people can fall off their structure and the importance of finding the structure that works best for you Coaches being one of the ways that people can find/apply the proper structure How a true professional holds themselves accountable to a structure Shortcuts as something that can come from the right coach The way that a coach can KEEP a professional athlete good Human beings doing better work when accountability is involved The importance of showing yourself the same respect you would show to a "boss" or some other supervisor or superior you report to at work How the two golden questions related to your goal (What do you want and why do you want it?) help you build that bridge to the structure that can get you there Knowing that he had always wanted to write a book and combining that with the fact he knew he already had an audience via his YouTube channel The reason Dre didn't really pursue traditional publishing and decided to publish it himself in 2010 Dre's book Buy Me A Game (which is available as a free download) Publishing about 19/20 books between 2010 and 2017 Doing an in person speaking gig in Atlanta all on his own dime and what opportunities that led to, including a New York publisher (McGraw Hill) who was interested in publishing a book for him. That book was Working on Your Game Why Dre wasn't interested in reliving that experience again without the right offer/contract in place Adapting part of the traditional publishing editing process into his own procedure for self-publishing his books Why Dre prefers to have direct sales of his books on his own website How in business the most valuable thing you have is your customer list Dre's book The Third Day: The Decision That Separates The Pros From The Amateurs How a professional shows up and delivers even when they don't "feel like it" - that's what makes them a professional The fact that most people don't hear something you say - repeating it or exploring it in different ways can help And more . . . After the interview Mark reflects on several of the points Dre brought up in the conversation, including re-leveraging your own IP by exploring a single topic into further detail and the fact that a professional always shows up. Links of Interest: Dre Baldwin's Website Work on Your Game/Dre Third Day (Book) http://Instagram.com/DreBaldwin http://YouTube.com/Dreupt https://www.facebook.com/WorkOnYourGameUniversity http://LinkedIn.com/in/DreAllDay http://Twitter.com/DreAllDay http://TikTok.com/WorkOnYourGame Mark's Kickstarter for ONE HAND SCREAMING: 20 Haunting Years Wide for the Win Wide for the Win New YouTube Channel EP 378 - Multimedia Storytelling with Dominician Gennari Mark's Stark Reflections on Writing & Publishing Newsletter (Signup) Buy Mark a Coffee Patreon for Stark Reflections How to Access Patreon RSS Feeds An Author's Guide to Working With Bookstores and Libraries The Relaxed Author Buy eBook Direct Buy Audiobook Direct Publishing Pitfalls for Authors An Author's Guide to Working with Libraries & Bookstores Wide for the Win Mark's Canadian Werewolf Books This Time Around (Short Story) A Canadian Werewolf in New York Stowe Away (Novella) Fear and Longing in Los Angeles Fright Nights, Big City Lover's Moon Hex and the City Only Monsters in the Building The Canadian Mounted: A Trivia Guide to Planes, Trains and Automobiles Yippee Ki-Yay Motherf*cker: A Trivia Guide to Die Hard Dre Baldwin is CEO and Founder of Work On Your Game Inc. He has given 4 TEDxTalks and has authored 35 books. Dre's content has been consumed over 103 million times. His daily Work On Your Game MasterClass has amassed over 2,900 episodes and over 7.3 million listeners. Dre had a 9-year professional basketball career, playing in 8 countries. Dre's framework is the "roadmap in reverse" for professional Mindset, Strategy, Systems & Accountability. The introductory, end, and bumper music for this podcast (“Laser Groove”) was composed and produced by Kevin MacLeod of www.incompetech.com and is Licensed under Creative Commons: By Attribution 3.0
It's the start of the eighth grade, and Mary Anne is the last of the sitters to turn 13…but the first to have a boyfriend! (How fast she forgets her Sea City special someone when another boy baby-sitter enters the scene!) To commemorate this major series moment, we welcome our first guest (and a newcomer to the BSC books) to share a guy's POV on middle school milestones. Retreat to the bleachers during the school dance with us as we consider conversation-starting locker decor, build a party playlist, and chat about Logan Likes Mary Anne! Reading List: Tik Tok of Oz by L. Frank Baum The Day the Toys Came to Silver Dollar City by John Barrett How the Grinch Stole Christmas by Dr. Seuss Beginning books by McGraw Hill '80s After School Drug Movie Watch List: Ben Affleck gets hooked on steroids in A Body To Die For Helen Hunt gets hooked on "crank" and jumps out a window in Desperate Lives Follow along on Instagram @stoneybrookreunion. Was your math folder also red? Any mortifying moments to report? Email us at stoneybrookreunion@gmail.com
In Episode 321 of Money Matters, host Christopher Hensley is joined by Christopher Manske, founder of Manske Wealth Management. Christopher, a former U.S. Army captain and Merrill Lynch financial trainer, brings his extensive knowledge to the conversation, sharing key strategies for building wealth through disciplined saving. He emphasizes the importance of saving a portion of every income source first, a strategy that he believes is crucial for achieving financial security. Throughout the episode, Christopher discusses the benefits of adopting a savings-first mentality, contrasting it with the more common spending-first approach seen in Western cultures. He provides actionable steps to help listeners implement this strategy in their own lives, offering a clear path to financial freedom. Christopher is also the author of the recently published book, Outsmart the Money Magicians, by McGraw Hill. In this best-selling book, he exposes the tricks and traps of the financial industry and provides readers with the tools to protect and grow their wealth. His insights, both in the episode and in his writings, are designed to empower individuals to make smarter financial decisions. Tune in to this episode to learn from Christopher's vast experience, as he shares his expertise and practical advice for taking control of your financial future. #FinancePodcast, #WealthBuilding, #FinancialFreedom, #SavingStrategies, #InvestmentTips, #MoneyManagement, #PersonalFinance, #ChrisManske, #OutsmartTheMoneyMagicians, #MoneyMattersPodcast
The Power of Saying Yes to the Universe with Tamara Monosoff In this electrifying episode of Look for the Good, I'm joined by my dynamic friend and colleague, Tamara Monosoff—a 7-time Amazon Bestselling Author, successful entrepreneur, and renowned book launch consultant. Tamara brings unstoppable energy and a wealth of wisdom as we explore the art of saying "yes" to the Universe and embracing the unexpected opportunities that come our way. Have you ever struggled to see the gifts in life's twists and turns? Tamara's insights will illuminate how even the most challenging moments can lead to extraordinary breakthroughs. She also reveals a simple yet transformative mindset shift that helps authors conquer the fear and anxiety of launching a new book into the world. But that's not all—Tamara opens up about her journey with sound healing and how this powerful practice has reshaped her life. Whether you're an author, entrepreneur, or someone seeking inspiration, this episode is packed with life-changing advice you won't want to miss. Join us on Monday, 8/19/24, at 5 AM and 5 PM ET on DreamVision7 Radio for an episode that promises to leave you feeling empowered and ready to embrace the magic of possibility. BIO: Tamara Monosoff, M.A., Ed.D. Tamara is a successful publisher and book launch strategist. She has written seven #1 Amazon bestselling business books. Her books are both traditionally published by McGraw-Hill and independently published on Amazon. She is the creator of the Author-to-Income Formula™ and helps non-fiction authors reach #1 bestseller status on Amazon, get featured in the media spotlight, and generate income from their book(s) and businesses. Tamara has been featured on the Today Show, Good Morning America, CNN, U.S. News & World Report, Wall Street Journal, Oprah, People & Time magazines, to name just a few. Most recently, Tamara has become a Master Level Certified Sound Healer (Gongs, Bowls, Chimes, and Tuning Forks). Before becoming an author, entrepreneur, and sound healer, she served as a presidential appointee to the Clinton Administration in the White House and the U.S. Department of Education. She is a northern California native and has two young adult daughters she adores. As mentioned in the show: To join her private Author to Income Facebook group where Tamara goes live every other week to give free advice on all things book launch related here: https://www.facebook.com/groups/authortoincome Go to TamaraMonosoff.com and click on "free resources" to download the FREE “How to Introduce Your Book on Video” fill-in-the-blank template Want to find out when the next incredible episode of Look for the Good is dropping? Sign up for the Look for the Good Podcast Chat weekly newsletter to get behind the scenes insights, special tips, and insider only offers. Click HERE to sign up today! Learn More about Carrie here: https://carrierowan.com/
Excellent Executive Coaching: Bringing Your Coaching One Step Closer to Excelling
Over Gary's career, he's embarked on several entrepreneurial ventures, each offering unique lessons in leadership and business strategy. His first major entrepreneurial success was with ACI Telecentrics, a national company, that he co-founded with Rick Diamond. What was the shift like from being a successful CEO to being a coach? Can you share the key moments or experiences that drove you to make this transformation, and how it has impacted your approach? How can asking the right questions transform leadership effectiveness? Isn't that the role of a coach? How do you know your questions are strategic? Can you talk about your process with clients? Tell us about the Ascent Model which is your leadership framework. Gary B. Cohen Over Gary B. Cohen's career, he's embarked on several entrepreneurial ventures, each offering unique lessons in leadership and business strategy. His first major entrepreneurial success was with ACI Telecentrics, a national company, that he co-founded with Rick Diamond. They grew the company from a modest beginning to a workforce of 2,200 employees and successfully took it public on NASDAQ. This experience, coupled with the challenges they faced, including the impactful decisions regarding business financing, offers practical insights into the complexities of entrepreneurial growth. Gary's latest endeavor involves coaching over 300 entrepreneurial leaders, primarily entrepreneurs, across various industries. This experience not only honed his coaching skills but has also deepened his understanding of the diverse challenges leaders face. During this time, Gary authored "Just Ask Leadership: Why Great Managers Always Get the Best Results," published by McGraw Hill. This still-in-print book reflects his belief in the power of inquiry over instruction, a philosophy Gary believes is essential for effectiveness. Excellent Executive Coaching Podcast If you have enjoyed this episode, subscribe to our podcast on iTunes. We would love for you to leave a review. The EEC podcasts are sponsored by MKB Excellent Executive Coaching that helps you get from where you are to where you want to be with customized leadership and coaching development programs. MKB Excellent Executive Coaching offers leadership development programs to generate action, learning, and change that is aligned with your authentic self and values. Transform your dreams into reality and invest in yourself by scheduling a discovery session with Dr. Katrina Burrus, MCC to reach your goals. Your host is Dr. Katrina Burrus, MCC, founder and general manager of Excellent Executive Coaching a company specialized in leadership development.
Erin Huizenga is a learning experience designer with over 20 years dedicated to empowering people and organizations to grow through human-centered learning strategies and design innovation. As founder and CEO of Desklight, Erin partners with organizations such as The Smithsonian, McGraw Hill, and Techstars to research insights, prototype ideas, and develop breakthrough learning programs.Mentioned on the ShowConnect with Erin Huizenga on LinkedIn: https://www.linkedin.com/in/erinhuizengaLearn More about Desklight: https://desklightlearning.com/Erin's Book, Learning In The Wild: https://a.co/d/0eXFQ55yListen to Sue Rice on People Business and her book Tiny Thunder: https://peoplebusinesspodcast.com/suerice/Humor, Seriously by Jennifer Aaker and Naomi Bagdonas: https://a.co/d/0e3IjXFKMake It Stick by Peter C. Brown, Henry L. Roediger, III, and Mark A. McDaniel: https://a.co/d/0hLcfWv1Timestamps(2:40) - Welcoming Erin(3:08) - What is Desklight and how did it come to be?(9:28) - How do you define "design"?(11:13) - Are you solving specific learning problems or building overarching ones?(15:28) - With so many things to learn, how do you decide where to begin?(18:37) - What makes an employee happy and want to stay in their job?(28:32 ) - How do you help clients decide whether to insource or outsource learning?(32:20) - How do you help presenters be more captivating?(34:34) - Give us 2 or 3 tips on being a more dynamic speaker.(38:59) - Are there subjects that are better taught by someone from outside?(41:21) - What are some of the coolest things you've seen people do outside the norm that had a big impact?(46:58) - How has learning changed since the pandemic?(51:07) - What are the best practices to make virtual learning engaging?(56:11) - What does a sabbatical mean to you and how do you use them?(1:03:06) - Where can people find you?
Education News Headline Roundup [00:02:24]Bloomberg Philanthropies has announced a $1 billion donation to Johns Hopkins University School of Medicine. This generous gift aims to cover tuition for a majority of students, addressing the financial barriers to medical education.Dr. Elena Aydarova's recent work critiques Science of Reading reforms, arguing they often disguise motives of standardization, centralization, and privatization. Her analysis, based on advocacy efforts in Tennessee, reveals how these policies may perpetuate inequalities. The discussion highlights the tension between evidence-based teaching methods and the political agendas that influence educational policy. [Bonus content: A brief back and forth with Alfie Kohn, author of Punished by Rewards and many other titles!]Textbook Case: The Making and Marketing of Educational Resources [00:13:45]Textbooks are essential educational resources used to align with standards, provide structured learning, and support lesson planning. The process of creating a textbook begins with identifying a market for the resource and often involves multiple authors or contributors and extensive review. Major publishers such as Pearson and McGraw-Hill dominate the market. Marketing efforts include social media promotion, trade shows, and direct outreach to schools and (increasingly) students. The textbook adoption process for many schools involves evaluation by educators and curriculum coordinators to ensure curricular alignment and often incorporates review committees and pilot testing. Digital versions and supplementary resources such as video, audio, and online coursework are now standard as publishers scramble to appeal to tech-friendly classrooms.Textbooks face criticism for being outdated, expensive, and potentially biased. They have the potential to promote standardization and test preparation over deep learning and critical thinking. Despite these issues, replacing textbooks is challenging due to the extensive effort required to update associated teaching materials, leading to prolonged use of flawed resources.Discussion Questions [00:35:30]1. What are the advantages and disadvantages of using textbooks versus original sources?2. What does it mean to treat a textbook as an authoritative source of information? Are we equipping students to interrogate these educational materials and approach them with a critical lens?3. Do textbooks contribute to over-standardization in education?Sources & Resources:Bloomberg Philanthropies Makes Medical School Free at Johns Hopkins Medical SchoolThe Science of Reading (16:1)Bloomberg's donation to Johns Hopkins gives medical students free tuitionWhat You See Is Not What You Get: Science of Reading Reforms As a Guise for Standardization, Centralization, and PrivatizationHow a textbook is made - Oxford University PressThe Schools Our Children Deserve - (Book) - Alfie KohnCengage and McGraw-Hill Terminate Merger AgreementTextbook publishers explore direct-to-student marketing and salesAbout NCPC - National Capital Planning CommissionParis Olympics by the numbers: Participating country stats and facts
Dan White believes that good gameplay and good learning are complementary rather than oppositional forces. An alumnus of Cornell University and the University of Wisconsin – Madison, Dan earned an M.S. in Education Technology under seminal learning game scholars Drs. Kurt Squire and James Paul Gee. Prior to founding Filament, Dan worked as a teacher, an instructional designer, and a game developer. Dan's passions include learning games, sustainability, mindfulness, and modernizing institutional education.Founded in 2005, Filament Games is a full-service digital studio that specializes in learning game development on a for-hire basis. We've completed over 400 projects since our founding and have worked with some of the biggest names in education – folks like Amazon, Scholastic, Smithsonian, Oculus, National Geographic, PBS, Television Ontario (TVO), McGraw-Hill, and even the US Department of Education.Links:https://www.filamentgames.com/https://www.filamentgames.com/blog/more-excellent-edtech-stem-and-game-based-learning-podcasts/https://www.filamentgames.com/blog/the-power-of-educational-games-with-dan-white-podcast/https://www.youtube.com/watch?v=3UNSPJEXAkchttps://www.thepocketlab.com/podcast/dan-whitehttps://www.youtube.com/watch?v=F5Emjt3fNpYhttps://www.youtube.com/watch?v=rRaNqXxNr9Y&ab_channel=RoboCo Hosted on Acast. See acast.com/privacy for more information.
Jeffrey Spahn is the founder and president of Leading Leaders Inc. For more than 20 years he has researched, coached and inspired top business executives and their teams through the distinctive collective leadership process of We the Leader. Jeff's journey into leading leaders was sparked by experiences of collective flow in high school and as a letterman on the University of Michigan football team. His business degree from the University of Michigan and doctorate from the University of Chicago ground his practice in sound scholarship. Jeff's most recent publication is the book, We the Leader, published by McGraw-Hill. Key Takeaways: We are all both leaders and followers Collective flow comes from explicitly stating shared intentions to foster connection Mutual investment within a community allows us to see others as valuable and vital Ask questions – be curious Practice dialogue – stay open to new ideas Try things and take risks to foster new connections Assert your beliefs – don't impose or withhold – and be ready to let them go Reframe difference from something to avoid or attack to an opportunity to create Authenticity requires community – to be authentic you need to allow others to be authentic Guest's Media Recommendations: Mary Parker Follett – Prophet of Management: A Celebration of Writings from the 1920s (book) edited by Peter F. Drucker __ Find Guest's work: Jeff Spahn's Website: https://wetheleader.com/ __ For more of Michael's work, visit our website www.incognitotheplay.com or follow us on Instagram @incognitotheplay __ Thanks to Ned Doheny for providing our podcast music! You can find him and his music on Spotify. Editing and co-production of this podcast by Nina Kissinger. Email info@incognitotheplay.com with questions or comments about the show!
For eight years, the team here on The Mind Tools L&D Podcast (formerly The GoodPractice Podcast) have been chatting work, performance and learning with some of the brightest minds in learning and development. This week, to celebrate the release of our 400th episode, our friends Phil Willcox from Emotion at Work and Ady Howes from Digital Skills People have pulled together a tribute episode for us. We discuss: · the Mind Tools team's favourite episodes · what we learned from 400 episodes of podcasting · what others think of the podcast. During the discussion, Ross Garner referenced his favourite episode: 279 — Why work is the ideal place to talk about race. Margaret Greenberg and Gina Greenlee's book is The Business of Race: How to Create and Sustain an Antiracist Workplace and Why It's Actually Good for Business (published by McGraw-Hill). The coauthors work with organizations to embed racial equity into their business strategy. For more information go to their website BusinessofRace.com and click on the Work with Us tab. Ross D's favourite episode was Don Taylor's regular Global Sentiment Survey appearances. Nahdia picked: 382 — You don't have to talk to add value, with Georgie Rudd. Owen picked: 323 — Making decisions with data and intuition, with Oded Netzer. Gemma picked: 300 — Celebrating live from London!, with Phil Willcox and Julie Dirksen. Thanks to David Hayden, Sukh Pabial, Michelle Parry-Slater, Dan Wiseman and ChatGPT for their contributions. Ross G's novel, Centauri's Shadow, is available now from Amazon UK and Amazon US. For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Or become a member to support our show! Visit mindtools.com and use the offer code PODCAST15 for 15% off an individual subscription. This offer is for new subscribers only and can't be used with any other offer. Connect with our speakers If you'd like to share your thoughts on this episode, connect with us on LinkedIn: · Phil Willcox · Ady Howes · Ross Garner · Ross Dickie · Nahdia Khan · Gemma Towersey · Owen Ferguson
Matt Grissinger, RPh, FISMP, FASCP is the Director of Education at the Institute for Safe Medication Practices (also known as ISMP). During our conversation, we talk about ISMP's Targeted Medication Safety Best Practices for Community Pharmacy first. Then, we talk about how to report an error, CPE available from past ISMP webinars, adding education on operations to the pharmacy school curriculum, and more. This is a great episode for any pharmacist, pharmacy student, pharmacy technician, or pharmacy owner. Medication Safety is important. Thank you for listening to episode 280 of The Pharmacist's Voice ® Podcast! To read the FULL show notes, visit https://www.thepharmacistsvoice.com/podcast. Select episode 280. Subscribe to or follow The Pharmacist's Voice ® Podcast to get each new episode delivered to your podcast player and YouTube every time a new one comes out! Apple Podcasts https://apple.co/42yqXOG Spotify https://spoti.fi/3qAk3uY Amazon/Audible https://adbl.co/43tM45P YouTube https://bit.ly/43Rnrjt Bio (May 2024) Matthew Grissinger, RPh, FISMP, FASCP is the Director of Education at the Institute for Safe Medication Practices (ISMP). He first joined ISMP in 2000 as an ISMP Safe Medication Management Fellow. Prior to joining ISMP, he served as a home care and long-term care pharmacy surveyor for the Joint Commission. He was project leader for the Hospital and Healthsystem Association of Pennsylvania (HAP) Hospital Improvement Innovation Network's (HIIN) Adverse Drug Event (ADE) Project, a collaborative project engaging healthcare organizations to reduce and prevent patient harm from the use of anticoagulants, insulins, and opioids. He has published numerous articles in the pharmacy literature, including regular columns in P&T and is a journal reviewer for a number of publications including the Joint Commission Journal on Quality and Patient Safety, Pharmacoepidemiology, Journal of Managed Care and Specialty Pharmacy, BMJ Quality and Drug Safety, and Annals of Internal Medicine. He is a chapter contributor to a textbook published by McGraw-Hill entitled Pharmacy Management: Essentials for All Practice Settings, Essentials of Nurse Informatics, Remington: The Science and Practice of Pharmacy, and Medication Errors. He is recently completed the Just Culture certification course. Mr. Grissinger serves as the Chair for the National Coordinating Council for Medication Error Reporting and Prevention (NCC MERP), and Co-Chair of the National Quality Form (NQF) Common Formats Expert Panel. He is also on the Faculty Advisory Board for the Pharmacy Learning Network (PLN) and the Publications Advisory Board for Davis's Drug Guide for Nurses. He also served on the WHO Focus Group on Measurement Tools for Medication Safety, United States Pharmacopeia's (USP) Safe Medication Use Expert Committee from 2005-2010, the FDA Proprietary Name Review Concept Paper workshop panel in 2008, FDA Naming, Labeling, and Packaging Practices to Minimize Medication Errors workshop panel in 2010 and the Joint Commission Home Care Compounding Pharmacy Technical Advisory Panel in 2013. He is also an adjunct assistant professor for Temple University School of Pharmacy. Mr. Grissinger received a BS in Pharmacy from the Philadelphia College of Pharmacy and Science and is a fellow of the Institute for Safe Medication Practices as well as the American Society of Consultant Pharmacists. Subscribe to or follow The Pharmacist's Voice ® Podcast to get each new episode delivered to your podcast player and YouTube every time a new one comes out! Apple Podcasts https://apple.co/42yqXOG Spotify https://spoti.fi/3qAk3uY Amazon/Audible https://adbl.co/43tM45P YouTube https://bit.ly/43Rnrjt Links from this episode Matt Grissinger on LinkedIn https://www.linkedin.com/in/matthew-grissinger-63231ab/ ISMPs new website
Free Life Agents: A Podcast for Real Estate Agents Who Want to Develop a Passive Income Lifestyle
Sylvia Lafair, PhD, is president of Creative Energy Options,, a global consulting firm, has been named in Top 30 Global Leadership Gurus 2016/17. Her Total Leadership Connections Program is in the top 10 from HR.com for the past 7 years. Her focus on people skills takes her to companies such as Novartis, McGraw Hill, and Microsoft, as well as family firms and entrepreneurial businesses. An award-winning author, Lafair has written Don't Bring It to Work, Gutsy: How Women Leaders Make Change, and Unique: How Story Sparks Diversity, Inclusion, and Engagement. She is a keynote speaker and executive coach. In our podcast, Sylvia shares her experience as a leadership coach and how leaders can identify patterns of behavior in their team members and organizations. Sylvia also shares why leaders need to understand others without agreeing to work towards a better alternative solution and how leaders with big visions can get their team to buy into what they're doing and follow them! You Can Find Sylvia@: Website: https://ceoptions.com/ Email: Sylvia@CEOptions.com
Bart Edelman reads his poem, "Crazy Eights," and K.D. Battle reads his poem, "Self-Help Sonnet I," from the Spring 2024 issue. Bart Edelman's poetry collections include Crossing the Hackensack (Prometheus Press), Under Damaris' Dress (Lightning Publications), The Alphabet of Love (Ren Hen Press), The Gentle Man (Ren Hen Press), The Last Mojito (Ren Hen Press), The Geographer's Wife (Ren Hen Press), Whistling to Trick the Wind (Meadowlark Press), and This Body Is Never at Rest: New and Selected Poems 1993 – 2023 (Meadowlark Press). He has taught at Glendale College, where he edited Eclipse, a literary journal, and, most recently, in the MFA program at Antioch University, Los Angeles. His work has been widely anthologized in textbooks published by City Lights Books, Etruscan Press, Fountainhead Press, Harcourt Brace, Longman, McGraw-Hill, Prentice Hall, Simon & Schuster, Thomson/Heinle, the University of Iowa Press, Wadsworth, and others. K.D. Battle is an ex-nuclear submarine mechanic, ex-lead singer, and an instructor of writing for all. He has taught for acclaimed institutions such as the Telling Room and is currently pursuing an MFA at Western Michigan University, where he is the Assistant Director of First Year Writing. He hopes you live a life of wonder and compassion. --- Send in a voice message: https://podcasters.spotify.com/pod/show/vita-poetica/message Support this podcast: https://podcasters.spotify.com/pod/show/vita-poetica/support
After studying with Dr. Elizabeth Blackwell in New York, Sophia Jex-Blake moved back to England when her father died. But her determination to get a medical education in the U.K. turned her into an education activist. Research: Britannica, The Editors of Encyclopaedia. "Sophia Louisa Jex-Blake". Encyclopedia Britannica, 15 Mar. 2024, https://www.britannica.com/biography/Sophia-Louisa-Jex-Blake Britannica, The Editors of Encyclopaedia. "Elizabeth Garrett Anderson". Encyclopedia Britannica, 12 Feb. 2024, https://www.britannica.com/biography/Elizabeth-Garrett-Anderson Drysdale, Neil. “UK's first female students posthumously awarded their medical degrees in Edinburgh.” The Press and Journal. July 6, 2019. https://www.pressandjournal.co.uk/fp/news/1790307/uks-first-female-students-posthumously-awarded-their-medical-degrees-in-edinburgh/ Edmunds, Percy James. “The Origin Of The London School Of Medicine For Women.” The British Medical Journal, vol. 1, no. 2620, 1911, pp. 659–60. JSTOR, http://www.jstor.org/stable/25285883. Accessed 30 Apr. 2024. Campbell, Olivia. “The Queer Victorian Doctors Who Paved the Way for Women in Medicine.” History. June 1, 2021. https://www.history.com/news/queer-victorian-doctors-women-medicine Jex-Blake, Sophia. “Medical Women.” Edinburgh. WILLIAM OLIPHANT & Co. 1872. Accessed online: https://www.gutenberg.org/files/52297/52297-h/52297-h.htm Kelly, Laura, Dr. “The 1896 ‘Enabling Act.'” Women's Museum of Ireland. https://www.womensmuseumofireland.ie/exhibits/1876-enabling-act “Life of Sophia Jex-Blake.” Somerset Standard. July 26, 1918. https://www.newspapers.com/image/806751302/?match=1&terms=sophia%20jex-blake Lutzker, Edythe. “Women Gain a Place in Medicine.” New York. McGraw-Hill. 1969. Accessed online: https://archive.org/details/womengainplacein00lutz/page/n1/mode/2up Ogilve, Marilyn Bailey. “Women in Science.” MIT Press. 1986. “Sophia Jex-Blake.” Birmingham Post. Jan. 20, 1940. https://www.newspapers.com/image/784125734/?match=1&terms=sophia%20jex-blake “Sophia Jex-Blake and the Edinburgh Seven.” University of Edinburgh. Jan. 23, 2024. https://www.ed.ac.uk/medicine-vet-medicine/about/history/women/sophia-jex-blake-and-the-edinburgh-seven Todd, Margaret. “The Life of Sophia Jex-Blake.” Macmillan. 1918. See omnystudio.com/listener for privacy information.
Sophia Jex-Blake was a young English woman who initially pursued a career in teaching before she fell in love with medicine while visiting the U.S. Part one covers the early part of her life and education. Research: Britannica, The Editors of Encyclopaedia. "Sophia Louisa Jex-Blake." Encyclopedia Britannica, 15 Mar. 2024, https://www.britannica.com/biography/Sophia-Louisa-Jex-Blake Britannica, The Editors of Encyclopaedia. "Elizabeth Garrett Anderson." Encyclopedia Britannica, 12 Feb. 2024, https://www.britannica.com/biography/Elizabeth-Garrett-Anderson Drysdale, Neil. “UK's first female students posthumously awarded their medical degrees in Edinburgh.” The Press and Journal. July 6, 2019. https://www.pressandjournal.co.uk/fp/news/1790307/uks-first-female-students-posthumously-awarded-their-medical-degrees-in-edinburgh/ Edmunds, Percy James. “The Origin Of The London School Of Medicine For Women.” The British Medical Journal, vol. 1, no. 2620, 1911, pp. 659–60. JSTOR, http://www.jstor.org/stable/25285883. Accessed 30 Apr. 2024. Campbell, Olivia. “The Queer Victorian Doctors Who Paved the Way for Women in Medicine.” History. June 1, 2021. https://www.history.com/news/queer-victorian-doctors-women-medicine Jex-Blake, Sophia. “Medical Women.” Edinburgh. WILLIAM OLIPHANT & Co. 1872. Accessed online: https://www.gutenberg.org/files/52297/52297-h/52297-h.htm Kelly, Laura, Dr. “The 1896 ‘Enabling Act.'” Women's Museum of Ireland. https://www.womensmuseumofireland.ie/exhibits/1876-enabling-act “Life of Sophia Jex-Blake.” Somerset Standard. July 26, 1918. https://www.newspapers.com/image/806751302/?match=1&terms=sophia%20jex-blake Lutzker, Edythe. “Women Gain a Place in Medicine.” New York. McGraw-Hill. 1969. Accessed online: https://archive.org/details/womengainplacein00lutz/page/n1/mode/2up Ogilve, Marilyn Bailey. “Women in Science.” MIT Press. 1986. “Sophia Jex-Blake.” Birmingham Post. Jan. 20, 1940. https://www.newspapers.com/image/784125734/?match=1&terms=sophia%20jex-blake “Sophia Jex-Blake and the Edinburgh Seven.” University of Edinburgh. Jan. 23, 2024. https://www.ed.ac.uk/medicine-vet-medicine/about/history/women/sophia-jex-blake-and-the-edinburgh-seven Todd, Margaret. “The Life of Sophia Jex-Blake.” Macmillan. 1918. See omnystudio.com/listener for privacy information.
In this episode of the Jake and Gino Podcast, Jake Stenziano and Gino Barbaro delve into the intricacies of real estate investing with seasoned expert Frank Galanelli. Frank shares insights from his decades of experience, discussing the evolution of the real estate market and his journey from an accidental author to a revered figure in the industry.He reflects on how technological advancements have transformed real estate data analysis and emphasizes the enduring importance of understanding the numbers behind the deals. The conversation also covers essential real estate metrics like cash flow, debt coverage ratios, and the significance of conducting thorough due diligence.Key moments include Frank's recount of how a call from a McGraw Hill editor led to his best-selling book, "What Every Real Estate Investor Needs to Know About Cash Flow," and his tips on avoiding common pitfalls in real estate investing. The hosts also explore the balance between leveraging technology and maintaining personal connections in the industry, highlighting the need for emotional intelligence in successful real estate transactions.For more insights and educational resources in real estate investing, visit Frank Galanelli's website and explore his range of books and courses. Stay updated with more episodes on the Jake and Gino YouTube channel: https://youtube.com/@jakeandgino. Learn more at https://jakeandgino.com.Chapters00:00 - Intro01:12 - Inspiration Behind Writing My Real Estate Book05:32 - What Has Changed in Real Estate Over the Last 15 Years?11:39 - Exploring AI in Real Estate20:51 - Key Numbers to Focus On38:19 - Important Resources That Can Help44:44 - How to Start in Real Estate Investing If You Think You Can't47:07 - Gino Wraps It UpTags: Real Estate Investing, Frank Galanelli, Cash Flow, Investment Metrics, Real Estate Technology, Jake and Gino Podcast We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)
In the episode 193 of IDEAS+LEADERS podcast I am speaking with Michael Schein… Michael F. Schein is the founder and president of MicroFame Media, a marketing agency that specializes in turning consultants, financial services professionals, and venture-funded start-ups into celebrities. Some of his clients have included Lockton, Kasha, University of Pennsylvania, United Methodist Publishing House, Magento, LinkedIn, and Citrix, to name a few. His writing has appeared in Fortune, Forbes, Inc., Psychology Today, Huffington Post, and Kitces, and he speaks regularly to U.S. and international audiences. His book The Hype Handbook: 12 Indispensable Success Secrets From the World's Greatest Propagandists, Self-Promoters, Cult Leaders, Mischief Makers, and Boundary Breakers, published by McGraw Hill, appears where books are sold. Thank you for joining me on this episode of IDEAS+LEADERS. If you enjoyed this episode, please share, subscribe and review so that more people can enjoy the podcast on Apple https://apple.co/3fKv9IH or Spotify https://sptfy.com/Nrtq __________ I'd love to connect with you! You can find me, Elena Paweta, the host of IDEAS+LEADERS podcast on: Instagram: https://www.instagram.com/elena.paweta/ LinkedIn: https://www.linkedin.com/in/elena-paweta/
Join this discussion with Simon Allen, CEO of McGraw Hill, as he dives deep into the transformative impact of AI and technology on education. With over 130 years of experience, McGraw Hill offers a unique perspective on navigating the digital shift while preserving the essential teacher-student connection.#AI #Education #EdTech #McGrawHill #cxotalk Read the transcript with episode highlights and key takeaways: https://www.cxotalk.com/episode/ai-in-education-a-conversation-with-mcgraw-hill-ceoSubscribe: newsletter.cxotalk.com
Here is Craig's opening paragraph framework: Although this unscripted podcast began as a discussion of difficult conversations, it soon veered into how to engage in conversations about racism and war. We soon realized that the tools needed to engage fully may differ when conversations occur with friends, within a family, a community, a library board, a university, or a national dialogue. We acknowledge that the tragedy of slavery in this nation and the ongoing debates on how to resolve the legacy of slavery and Jim Crow have caused substantial harm to individuals and communities. We offer this podcast as an initial effort to broaden the conversation. One podcast's ideas for one type of dialogue, however, can never address all issues. We will offer subsequent podcasts to seek multiple opinions and ideas of how to seek the common good and a more perfect union. Resources for Ongoing Dialogue: Rhonda MaGee, The Inner Work of Racial Justice, Healing Ourselves and Transforming our Communities Through Mindfulness, (Tarcherperigree, N.Y., 2019), 29. She writes, “This is a moment of racial discomfort. Such moments are common in a world shaped by racism. I deserve kindness in the moment. And I offer kindness to others impacted by this movement as well.” Andrea Medea, Conflict Unraveled, Fixing Problems at Work and in Families, (Pivot Point Press, Chicago, Il, 2004), (citing Rev. Bevel at p.64). Kerry Patterson et. al., Crucial Conversations: Tools for Talking when Stakes are High, Second Edition, (McGraw-Hill, 2002), (shared pool at p. 22). Agents of Change: https://www.imdb.com/title/tt3325282/ We mistakenly identified one of the universities in the podcast. Agents of Change tracks the responses from San Francisco State and Cornell University. “Stumbling Upon a Signed Pulitzer Prize Winning Photo:” http://alleghenyarchivesmedia.com/blog/2019/1/3/stumbling-upon-a-signed-pulitzer-prize-photo Roger Fischer et al., Getting to Yes: Negotiating Agreement Without Giving In (3rd Edition) (Penguin Publishing Group, 2011). Douglas Stone et. al., Difficult Conversations, How to Discuss What Matters Most, (Penguin Books, N.Y., 2000)
What would you give for your sales reps to be able to sell during crunch time? When things get tough? If that's you, we have someone you need to hear! We'd like to introduce you to our guest today Paul Reilly. One of the reasons we wanted him on the show is because he recently wrote a book titled, Selling Through Tough Times. He has insights on how to think about the adjustments and approaches you need to sell during tough times. We are always going to go through tough times but there's a way to be successful no matter what. A professional speaker and sales trainer, Paul is the author of Selling Through Tough Times (McGraw-Hill 2021) and the co-author of Value-Added Selling, fourth edition (McGraw-Hill, 2018). He hosts The Q and A Sales Podcast, where he answers the most pressing questions facing today's sales professionals. Reilly is a long-time faculty member at the University of Innovative Distribution (UID) and holds the CSP (Certified Speaking Professional) designation. After listening to today's episode, visit Paul's website and check out his book where you'll learn the right mental framework and the skills to thrive through the tough times.