memoQ talks

In this episode of memoQ talks, we talk with three loc industry leaders about their experiences at the recently held Vamos Juntos conference in Mexico City.Our guests - Charles Campbell, Jose Palomares, and Dieter Runge - share their experiences from this unique conference, painting a vivid picture of Mexico City that shatters stereotypes and reveals a dynamic, culturally rich destination. From exploring world-class museums to sampling extraordinary cuisine, they discovered a city that defies expectations and offers a compelling backdrop for professional networking and learning.Join us as we unpack the highlights of Vamos Juntos, hear about the exciting plans for future conferences in Buenos Aires and Colombia, and gain insights into the rapidly evolving language industry in Latin America. This episode promises to challenge your perceptions, spark your curiosity, and showcase why this conference is becoming a must-attend event for global language professionals.

In this episode of MemoQ Talks, host Mark Shriner sits down with Leonid Glazychev, Founder and CEO of Logrus IT. The conversation delves deep into the critical topic of metrics in localization projects, with Glazychev challenging traditional approaches and advocating for customized, multi-dimensional evaluation methods. He emphasizes that there's no universal metric for success, and instead, companies should focus on understanding their specific needs, target audience, and the nuanced aspects of content quality such as accuracy, readability, and comprehensibility. The discussion explores how human evaluation plays a crucial role in assessing translation quality, particularly for complex content like game localization or technical documentation.Throughout the podcast, Glazychev and Shriner explore broader themes of continuous learning, technological adaptation, and the importance of curiosity in professional development. They discuss personal strategies for staying informed, the evolving landscape of technology, and touch on emerging areas like AI's impact on localization. The conversation is rich with insights, ranging from practical advice on selecting technology and measuring project success to philosophical reflections on maintaining intellectual curiosity and adaptability in a rapidly changing professional landscape.Logrus IThttps://www.logrusit.com/en

In this engaging episode of MemoQ Talks, host Mark Shriner brings together three seasoned localization experts with a combined experience of nearly 90 years in the industry: Alfredo de Almeida, who recently retired after 30 years in localization roles at Microsoft, Agustin Da Fieno Delucchi, Director of Globalization AI & Data Science at Microsoft, and Jorge Russos dos Santos, Instructor at the University of Washington. These long-time colleagues and friends, who first met in 1998 while working at Microsoft, share a deep understanding of the localization landscape and its technological evolution.The podcast focuses on a critical and timely topic: the impact of emerging technologies, particularly AI and large language models, on traditional localization jobs and roles. With backgrounds spanning translation, software localization, and project management, these industry veterans offer unique insights into technological disruptions they've witnessed throughout their careers.The conversation explores the nuanced relationship between technological innovation and human expertise, challenging the notion that new technologies will simply replace human workers. Instead, the guests suggest a more collaborative approach, emphasizing the continued importance of human verification and nuanced understanding in localization processes. Their discussion promises to provide listeners with a thoughtful, experienced perspective on navigating the rapidly changing technological landscape of the localization industry.

In episode #77 of memoQ talks, we sit down with Lucio Bagnulo, Head of Translation and Language Strategy at Amnesty International. Together, we explore what role language and translation can play in driving social change and supporting Amnesty's global mission. Find out how Lucio's international journey inspired his leadership style, helped him become a better mentor, and even made him the Language Industry Person of the Year. Tune in for an inspiring conversation about language's impact on the world!

In this episode of memoQ talks, we discuss how industry leaders in localization are using physical fitness and exercise to boost their productivity and resilience. Guests Rutsuko and Dylan share their journeys of incorporating running, strength training, yoga, and other activities into their daily routines - even while juggling demanding careers and family commitments. Rutsuko describes overcoming her initial dislike of running to become an avid runner and community group leader, highlighting the energy and mood benefits she experiences. Dylan gets creative by bringing his young daughters along on runs and using audiobooks to make the most of his workout time. Both guests emphasized the importance of finding enjoyable forms of exercise, building accountability through community support, and using technology to track progress. Their insights provide valuable tips for localization professionals looking to optimize their physical and mental well-being.

This episode of memoQ talks features a conversation between host Mark Shriner and industry veteran Paul Barlow. Paul shares his extensive background in the localization industry, starting in Dublin in the early days of the field and transitioning to the LSP side in the late 1990s. He discusses his experience helping small and medium-sized LSPs scale their operations and sales, emphasizing the importance of challenging legacy processes and having a clear growth strategy.The discussion delves into the unique challenges faced by smaller LSPs compared to their larger counterparts. Paul provides examples of LSPs that successfully repositioned themselves by focusing on their top clients, automating lower-value work, and having difficult but necessary pricing conversations. The conversation also covers the role of sales processes, CRM systems, and the emerging applications of AI in localization, such as automated transcription and project management tools.Throughout the discussion, Paul and Mark share insights on building authentic relationships, attending industry events, and leveraging social selling. Paul also shares his upcoming plans, including potential speaking engagements and consulting work with various LSPs and organizations. The podcast provides valuable perspectives for localization professionals, particularly those at small and medium-sized LSPs, on driving growth and navigating the evolving industry landscape.Acorn West Growth Strategieshttps://awgs.ai/

In this week's episode, Balázs Kis talks with Christos Ellinides, Director-General of Translation at the European Commission, about the vital role of the DGT, the EU's initiatives to foster unity, and efforts to combat miscommunication. The conversation covers a variety of topics, including the Translating Europe Forum 2024, the role of humans in the translation process, key initiatives at the DGT, and much more!LINKS:DGT on Europa :  https://commission.europa.eu/about/de...Digital Europe AI-based multilingual tools: https://language-tools.ec.europa.eu/European Masters in Translation (EMT): https://commission.europa.eu/educatio...Language Industry Expert Group (LIND): https://commission.europa.eu/about/de...Juvenes Translatores contest: https://commission.europa.eu/educatio...Translating Europe Forum 2024:  https://commission.europa.eu/translat...DGT YouTube Channel: https://www.youtube.com/channel/UCKTsj3zO8aJ90WVGVtTSf0g DGT Facebook account: Translating for Europe | Facebook DGT Instagram account: DG TRANSLATION (@translatingforeurope) • Instagram

In this dynamic episode, Balázs Kis, Chief Evangelist at memoQ, welcomes the inspiring Belén Agulló García, Executive Consultant of Innovation at Terratrans, for a conversation that's as diverse as it is insightful. Together, they explore how the worlds of climate change, translation, and even Linkin Park intersect in surprising and thought-provoking ways. This episode is perfect for anyone passionate about language, culture, and the unexpected ways they weave into our everyday lives and global challenges.What can you expect?Climate & Translation: How global issues like climate change impact and challenge the translation industry.Game Localization & Accessibility: Belén's expert insights into crafting inclusive, accessible experiences for players worldwide.Linkin Park and Beyond: A lighter dive into the music that inspires and connects across cultures.How innovation is reshaping localization, multimedia, and beyond.

In this episode of memoQ talks, Balázs Kis sits down with Zsófia Lelner, a special guest who will soon join as a host for future episodes of memoQ talks. Get to know Zsófi and discover how she transitioned from the world of academia and linguistics to the dynamic field of product marketing. Together, they explore an array of topics (including changing careers, fostering pets, and even contemporary pop stars), personal growth, and strategies for turning challenges into opportunities. Whether you're a linguist, a marketer, or simply looking for inspiration, this conversation is sure to motivate you to chase your dreams. LINKS: Domestic Violence hotlines & information Europe: https://wave-network.org/list-of-help... USA: https://www.joyfulheartfoundation.org... 

Welcome to another episode of memoQ talks! This time, host Balázs Kis sits down with special guest Gábor Bessenyei, the CEO of Globalese, to dive deep into the world of machine translation and localization. In this episode, we discuss the exciting new collaboration between Globalese and memoQ—two powerhouses in the language technology industry.Whether you're a translation professional, localization project manager, or just curious about the latest innovations in language tech, this episode has something for you. Don't miss this opportunity to learn from industry leaders and discover how this partnership could benefit your projects!https://memoq.com

In this episode of memoQ Talks, we sit down with Shaheen Samavati, founder and CEO of VeraContent, a multilingual content marketing agency specializing in marketing localization. Shaheen shares how her team crafts editorial-style content for blogs and social media, with a particular focus on the rising demand for social media translation projects.Shaheen emphasizes the importance of adopting a focused, market-specific approach and highlights the advantages of a centralized service for managing global social media strategies. She discusses how VeraContent aligns content creation with clients' broader marketing goals, tackles the challenges of multilingual SEO with tailored keyword research, and balances high-quality content production with consistent posting schedules.The conversation also delves into Shaheen's expertise in localizing content for platforms like TikTok—both for B2C audiences and the growing potential of B2B applications. She shares tips for repurposing content effectively, such as turning podcast clips into engaging short-form videos, and reflects on the role of AI tools in the content creation process.Join us for a comprehensive exploration of multilingual content marketing strategies, challenges, and best practices. Whether you're a marketer or a localization enthusiast, this episode is packed with actionable insights!VeraContenthttps://veracontent.com/

This episode of MemoQ talks, focuses on the plans for the highly anticipated Vamos Juntos 2025 conference, set to take place in Mexico City on March 14-15. Charles Campbell, CEO of tbo and co-founder of the event, is joined by Andrzej Nedoma, Karen Decker, and Renato Beninatto, all respected leaders in the language industry.In this discussion, we'll get an inside look at the plans for Vamos Juntos 2025, which is set to take place in Mexico City on March 14-15. Charles will share the latest updates on the high-caliber speaker lineup, the affordable venue, and the unique cultural experiences attendees can expect. Additionally, our guests will provide insights on their roles at the event - from leading workshops on topics like "Executive Excellence" to participating in panels that highlight the stories and challenges of women business leaders in the language industry. We'll also explore how the panelists are navigating the evolving landscape of AI and identifying new opportunities for growth in the localization field.Together, they provide an insider's perspective on what promises to be a remarkable gathering of professionals and innovators. From the latest updates on the conference to a sneak peek at its high-caliber speaker lineup, this discussion offers a comprehensive preview of the event. Charles also shares exciting details about the thoughtfully chosen venue and the unique cultural experiences that await attendees in the vibrant capital of Mexico.Vamos Juntoshttps://www.vamosjuntos.org/

In this episode of MemoQ Talks, guests Evgen Lipinskyi and Oriol Moalem Duran, both localization professionals, shared their experiences moving to Vancouver, Canada. Evgen, originally from Ukraine, previously worked as a translator and team lead in Russia, while Oriol, from Spain, has worked in Israel and Canada. They recounted their journeys to Vancouver—Evgen moving two years ago for new opportunities and Oriol relocating with his family for a better quality of life. Both noted their impressions of the city, with Evgen likening it to scenes from an "American movie" and Oriol enjoying its natural beauty and culinary offerings.The discussion explored the localization community in Vancouver, highlighting the challenge of forming deep connections as an adult in a new city. However, both guests praised the Vancouver Localization User Group (VLUG) for fostering a welcoming environment. They appreciated how VLUG's events help professionals connect on personal and professional levels, making the community feel inclusive and collaborative.Another significant topic was the impact of AI and automation on the localization industry. Oriol acknowledged that AI can enhance efficiency but emphasized the continuing need for human translators for nuanced, high-quality content. Evgen supported this by sharing an anecdote about flawed machine translations of popular fiction. They concluded by encouraging listeners to engage with their local localization communities, emphasizing the importance of knowledge-sharing and building connections that extend beyond professional discussions.

In this episode, we dive into the world of localization in the Middle East with Dareen Mukhaimer, Managing Director for e-Arabization. Drawing on her extensive experience, Dareen sheds light on the complexities of translating for Arabic audiences, emphasizing the significance of regional dialects and cultural nuances over relying solely on Modern Standard Arabic. She also shares insights into meeting diverse linguistic demands, from Chinese to Russian and European languages.Dareen offers a fresh perspective on interpretation services, highlighting the critical need to align interpreters' dialects with their target audiences for effective communication. Beyond her professional expertise, Dareen challenges common misconceptions about the Middle East. She paints a vivid picture of the region's diversity and modernity, addressing stereotypes about religiosity and culture.This episode is a must-listen for anyone interested in global communication, cultural understanding, and breaking down stereotypes. Tune in for an enlightening conversation that bridges linguistic expertise and cultural exploration.e-Arabizationhttps://www.e-arabization.com/

In this episode of memoQ talks, memoQ Co-Founder Balázs Kis talks about the origins of memoQ and how the company has evolved over the years to become one of the leading TMS providers globally.  He also talks about how his roles in memoQ have evolved, and his plans for promoting memoQ to a wider audience in his new role as Chief Evangelist.  Balázs also shares his thoughts about how technology has changed the loc industry in the past and what it might do in the future. 

Eunnara "Nara" Jo is the Founder & CEO of JOEL Localization a full-service language service provider in South Korea.  She was recently named CEO of the Year by APAC Insider and was featured on the cover of Global Woman Leader magazine. She has also recently been named as the President of the Korean chapter of the Asian-African Chamber of Commerce and Industry (AACCI).In this episode of memoQ talks, Nara talks about her journey from a language student to working in the localization industry and on to starting and running JOEL Localization.  She also shares her thoughts about working as a conference interpreter, the effects of AI on the delivery on interpretation services, JOEL Localization's support of memoQ Day Seoul, and more.JOEL Localizationhttps://www.joellocalization.com/memoQ Day Seoulhttps://www.memoq.com/events/memoq-day-seoul-2024

Jordan Evans is the Owner and CEO of Language Network, a rapidly growing LSP based in Santa Barbara.  In this episode of memoQ talks Jordan shares the processes he used and the lessons learned while successfully acquiring four companies and increasing Language Network's revenues 12x since 2018. Topics include scaling for growth, sales operations, making cultural and operational changes, acquisitions, how to improve margins, hiring processes, book recommendations, and more!Language Networkhttps://www.languagenetworkusa.com/

Kristin Gutierrez is an author, speaker, and business strategist who helps companies improve their sales and sales leadership.  Kristin has held sales leadership roles in several organizations including the United Language Group, Vistatec, SDL, Lionbridge, and Translations.com.  Her books include Be a Better Sales Leader and, Say Yes and Figure It Out: The Perfect Framework for Taking Massive Imperfect Action.In this episode, Kristin shares her thoughts about sales and sales leadership.  She touches on topics that include transitioning from an individual producer role into a leadership position in sales, key traits of successful salespeople, how to lead change in a sales team, the importance of continual learning, and more.

Mugais Jahangir is the Chief Revenue Officer (CRO) of memoQ. In this episode of memoQ talks, Mugais shares his views on what it takes to be a successful salesperson and sales leader.  Topics include the importance of listening, key traits of sales leadership, cultural differences, motivation, setting targets, incentives, and motivation.

Ewandro Magalhães is a Global Language Strategist who has held several leadership roles related to the delivery of interpretation services including Co-founder and Chief Language Officer for Kudo.In this episode of memoQ talks, Ewandro talks about the skills required to be a successful interpreter, how interpreters need to manage their emotions, dealing with cultural and linguistic nuances, the application of AI in delivering interpretation services, and more!

Stefan Huyghe is Vice President of Localization at Communicaid Language Solutions and the creator of the AI-in-Loc newsletter.  He is also an AI and social media marketing strategist.  In this episode of memoQ talks, Stefan shares his thoughts about how to effectively use LinkedIn to increase engagement with prospects and customers.  He also touches on how to use AI when creating posts, the importance of "likes," "shares," and comments, and what LSPs should be doing to optimize their use of LinkedIn.Communicaid Language Solutionshttps://communicaidinc.com/

Dylan Hartmann is the Founder and Managing Director of AcudocX, a self-service platform that facilitates the translation of important documents such as birth certificates, marriage licenses, and education records, by certified translators in Australia and North America. Certified translators and LSPs have warmly adopted the AcudocX platform as a low-friction and cost-effective way to provide these important but traditionally labor-intensive services.In this episode, Dylan talks about the origins of AcudocX, the markets it serves, the company's growth plans, and more.AcudocXhttps://acudocx.com.au/

Elena Petrova is the Founder and Chief Executive Officer of Ad Astra.  She believes language interpretation, translation, and other related services are vitally important to facilitate communication among all people in all activities of their lives.In this episode of memoQ talks, Elena shares her thoughts related to the application of AI in the loc industry, the delivery of deaf services, the market for voice interpretation services, and more. Ad Astra, Inc.https://ad-astrainc.com/

Pascale Tremblay is a Seattle-based Global Strategy consultant with experience empowering organizations to enable their language capabilities and gain a competitive advantage. Previously the Head of Language Product and Localization at Gap Inc., Pascale now advises and develops Global Language Capability initiatives for growing companies, including Language Operationalization, Multilingual Language Product Ecosystem design, Process Evolution Strategy, and Technology Evangelist.In this episode of memoQ talks, Pascale talks about how she got started in the localization industry, her experience working at Gap Inc.,  and why she transitioned into a consulting role. Pascale also explains how she engages with her clients, and discusses some of the different applications of AI that she is seeing in the loc industry.

Mike Dillinger, Ph.D. and Jay Marciano are two leading experts in machine translation (MT), LLMs, and AI in the localization industry.  Both have served as Presidents of the Association of Machine Translation for the Americas. Mike has held leading technical positions with large enterprises including LinkedIn, eBay, and Intel Labs.  Jay, on the other hand, has helped some of the world's largest LSPs, including SDL International and Lionbridge, to develop their MT strategies.In this episode, Mike and Jay talk about what types of tasks AI can do better than humans, how LLMs are evolving, knowledge graphs, the difference in how LSPs and enterprises view the application of LLMs,  how the day-to-day work of translators will change in the coming years, and more!

Founders of Nimdzi Insights, Renato Beninatto, and Tucker Johnson,  share their opinions about the current business and technology trends in the localization industry. Topics include past and current technology hype cycles, the current state of machine translation, how the economic model for translation is changing, and the various applications of AI.Nimdzi Insightshttps://www.nimdzi.com/

In this episode, Richard Sikes, Senior Consultant at memoQ, explains the challenges companies face when doing an in-country review (ICR) for translation projects.   He then describes how memoQ developed the ICR tool, and how enterprise customers and LSPs can save time, reduce errors, and create a more efficient workflow by using the memoQ's ICR tool.  Richard also discusses the importance of getting customer feedback and next steps in the development process.

Pascale Tremblay and Paula Hunter have both worked in several high-profile leadership roles in the localization industry.  They are now teaming up with other loc industry professionals in the Pacific Northwest to launch The Vancouver Localization User Group (VLUG). In this episode, Pascale and Paula talk about the localization community in Vancouver B.C., their reasons for launching VLUG, and what to expect at the first event which will be held on May 14th, 2024.VLUG Meetup Pagehttps://www.meetup.com/vancouver-localization-user-group/VLUG LinkedIn Grouphttps://www.linkedin.com/groups/9589380/

Ulrich Fricke is memoQ's Head of HUB for DACH, Benelux, Australia, and New Zealand.  In this episode, Ulrich talks about the importance of creating value-add learning, sharing, and networking opportunities for customers.  He then describes some of the events and venues that memoQ has created to do this, including the memoQ Consultants Roundtable, the memoQ Enterprise Roundtable, memoQ Days, memoQfest, memoQ talks, and more.Ulrich and Mark also talk about some of the differences in selling in various countries and how selling to procurement can require different tactics.  Lastly, Ulrich shares some advice related to professional learning.

André Bastié is the Co-Founder and CEO of Happy Scribe, a leading cloud-based subtitling and transcription platform.  André tells the story of how the idea of Happy Scribe came out of a specific need he encountered while working as a graduate student. He then explains the differences between transcription and subtitling, who are the consumers of each, and how AI and integrations with other tools will affect the market and the future direction of Happy Scribe.Happy Scribehttps://www.happyscribe.com/memoQhttps://www.memoq.com/

Karen Tkaczyk is the Director of Sales, Life Sciences, at Vistatec.  In this episode, Karen talks about her early interest in languages and her different career transitions after graduating from Cambridge with a Ph.D. in chemistry.  Initially working as a development chemist for GlaxoSmithKline and Bristol-Myers Squibb, Karen decided to build her own life sciences translation practice in 2005. She talks about the reasons for this decision and explains how she was able to grow her business.  Karen also explains her decision and her process for moving into a sales leadership role for an LSP in  2021 and also talks about some of the latest trends related to life sciences localization.

Join us as we talk with Charles Campbell, CEO of tbo, Carrie Livermore Fischer, Manager of Localization Services at Subway, and Rick Antezana, CEO of Dynamic Language about opportunities for business expansion and operational support in Latin America and the Caribbean. We also talk about the upcoming Vamos Juntos event in Lima, Peru.Vamos Juntoshttps://www.juntoslatam.org/vamos

Melanie Francis is the President and Founder of Global Search RC.  Melanie joins her colleague Steve Moore to discuss trends in recruiting and hiring in the localization industry including the increasing importance of technical skills, how companies can evaluate sales recruits,  how companies can make themselves more attractive to prospective hires, and why companies opt to use external recruiters.  Melanie and Steve also talk about recent trends in offshoring, salaries in 2023, and a really, really, really, long Welsh word. Global Search RChttps://globalsearchrc.com/  

Agnes Varga is the CTO at memoQ.  She was a finalist in the Process Innovation Challenge (PIC) at LocWorld Silicon Valley 2023 where she introduced memoQ AGT,  an AI-based translation automation technology.  Agnes explains how memoQ AGT will help customers improve quality and productivity. 

In this episode of memoQ talks we talk with three localization industry executives about their experiences with rebranding in their respective organizations.  Charles Campbell, CEO of tbo., Jonas Ryberg, SVP & Chief Globalization Officer at Centific, and Robin Ayoub, GM & VP of Sales for Lionbridge Canada talk about the importance of brands, why organizations should consider rebranding, and share their experiences,  lessons learned, and best practices related to rebranding.

In this episode of memoQ talks we speak with two industry leaders about how Large Language Models (LLMs) are being used in the localization industry.  Adam Vance is the VP of Localization & LQA at GlobalStep and Kincaid Day is  Director of AI-Enabled Localization Solutions for Centific.  Adam and Kincaid explain the difference between AI and LLMs,  define Generative AI is, and talk about what types of localization solutions their respective organizations deliver by leveraging LLMs.Centifichttps://www.centific.com/GlobalStephttps://globalstep.com/

Mugais Jahangir is Head of the Americas HUB for memoQ.  In this episode of memoQ talks, Mugais shares his observations on the recent ALC Summit and Loc World Silicon Valley and explains how memoQ fosters community through hosting and participating in events.  Mugais also talks about his role at memoQ and shares his excitement for future opportunities and innovation in the localization industry.

(From Wikipedia) Kate Edwards is a geographer, writer, and content culturalization strategist, most active in information-based cartography and video game content. She was the executive director of the International Game Developers Association from December 2012 to June 2017. Edwards spent over a decade working in various roles at Microsoft, creating the Geopolitical Strategy team and working to evaluate and manage geopolitical and cultural content in software products. After leaving Microsoft she founded Englobe (now Geogrify) as a consulting firm engaged in content culturalization and strategy, primarily for the video game industry. In this episode of memoQ talks, Kate talks about how she got started in cartography and content culturalization, and discusses some of the geopolitical and social challenges related to publishing video games and creating a unified metaverse. Geogrify

Jay Jaehoon Choi is a Localization Engineer at NCSOFT, one of the world's largest game publishers.  In this episode, Jay talks about game localization workflows and explains some of the differences in localization in Korea vs. the rest of the world. He also touches on how Korean game publishers view international markets, the challenges in recruiting localization talent in Korea, and how companies in Korea are starting to adopt AI-related tools for localization workflows. Lastly, Jay gives examples of how NCSOFT handles communication and geopolitical hot topics in their game platforms.NCSOFT (U.S)https://us.ncsoft.com/G-Starhttps://www.gstar.or.kr/eng

Richard Brooks is a sales and growth consultant in the localization industry, a visiting faculty at the Cranfield School of Management,  and a Senior Advisor for Slator.  In this episode, Richard explains the importance of value-based selling and shares his thoughts on a variety of topics including sales training, value creation, pricing and discounts, knowing your customer, and more.Richard's Contact Information Linkedin: https://www.linkedin.com/in/richardbrooks/Twitter: https://twitter.com/RichardMBrooks Website: https://richard-brooks.com/

Karen Fowlie is the VP, Product Services & Operations for Qlik.  She has also held leadership positions at IBM and Cognos.  Karen talks about how she has transitioned into different roles in her career and explains how some of the pressures placed on localization teams have helped her professional development.  Topics included transitioning into non-loc roles, the importance of demonstrating the value of loc across the enterprise, how to build a culture of continuous improvement, how to empower your team, developing professional relationships, and tips for maintaining a work-life balance. Karen also gives her book and movie recommendations and shares tips on how to survive a tornado.   Book RecommendationDare to Lead: Brave Work. Tough Conversations. Whole Hearts. by Dr. Brené Brown

Paula Hunter is the Director of Business Operations and product Chief of Staff at Motorola Solutions.  Paula talks about how she got started in localizations and then discusses the importance of asking questions, continual learning, and building an effective team. She also gives advice to those wanting to pursue a career in localization.

Robin Ayoub of Lionbridge and Mark Shriner of memoQ discuss  best practices related to sales and talk about some of the lessons learned from their experience selling and leading sales teams.  Topics include: The importance of having a sales process.The complexity of sales.Building rapport.Connecting logic & emotionProduct knowledge & beliefDealing with rejectionHunting & FarmingHow to use LinkedInThe importance of continual learningRobin on LinkedInhttps://www.linkedin.com/in/robinayoub/

Martial Mernier is the owner of Talk Finance, a Luxembourg-based translation agency that specializes in providing high-quality translations for the finance industry.  Martial talks about the different types of financial translation and some of the challenges related to using EU-mandated templates for the EU Sustainable Finance Disclosure Regulation (SFDR). He also shares his ideas on how to find and evaluate qualified financial translators and his process for evaluating and using machine translation. Talk Financehttps://www.talkfinance.biz/

Kevin Gerardin is the Production Manager at Peter & Clark a global communication partner that specializes in financial translation.  Kevin talks about the different types of financial translation and discusses some of the regulator requirements related to the translation of financial documents including KIDs and SFDR.Peter & Clarkhttps://www.peterandclark.com/

Adam Bittlingmayer is the CEO & Co-Founder of ModelFront, a company that has built a platform for AI-driven machine translation quality prediction.  Adam explains how companies can save time and money by being able to accurately predict the quality of machine-translated content.  He also touches on various topics related to AI and localization. ModelFronthttps://www.modelfront.com/

Ana Sofia Correia is a professional medical translator and medical writer.  In this episode Ana Sofia explains how she got her start in medical translation and writing,  and talks about the reality of working as a freelancer.  She also discusses the most common workflows and content in medical translation, translation for clinical trials, the importance of readability, best practices for using LinkedIn, the pros and cons of working as an in-house translator, the importance of mentoring, and future trends for technology and regulations in life sciences translation.Ana Sofia Correiahttps://www.anasofiacorreia.com/

Olivier Debeugny is the Founder and CEO of Lingua Custodia a leading provider of machine translation (MT) services to a wide variety of banks and other financial services firms. Olivier talks about why and how he started Lingua Custodia and the different types of content that are frequently translated in the financial services space.  He also discusses quality, regulatory, and security concerns, and gives advice to LSPs and translators on how best to adopt MT in their workflows.Lingua Custodiahttps://www.linguacustodia.finance/en/welcome/memoQhttps://www.memoq.com/

Konstantin Dranch is a well-known language industry researcher and the Co-Founder of Custom.MT.  In this episode, Konstantin shares his views regarding how ChatGPT and large language models (LLMs) will be used by companies in the localization industry.  He also talks about how LSPs and enterprises can accelerate their deployment of machine translation and AI by using external consultants.Custom.MThttps://custom.mt/memoQ talkshttps://youtube.com/playlist?list=PLB6oSH6AfH9NVwwOsyG-ZbM3LNc2l3A5z

 Tina just returned from her trip to Denmark where she set up Comunica's branch for the Nordics. We discuss the various aspects involved in running and growing her boutique agency business, what makes an agency 'boutique', how the team is structured, what the cooperation with freelancers is like and what matters the most, as well as some cultural differences between the two very different places like the cold European north and the vibrant, sunny south of Spain.www.comunica.dkhttps://comunicatranslations.com/https://skrapling.com/00:01:19 - Expanding Comunica's physical presence in the Nordics00:06:30 - The first steps in opening the new branch00:08:04 - The very beginnings of Comunica00:11:51 - What differentiates a boutique agency from a big one00:13:45 - The structure of the core team00:15:05 - The team of translators00:17:04 - Cultural adaptation00:21:17 - Do you feel more Spanish or Danish?00:22:46 - Tech talk00:26:22 - Skrapling00:28:05 - Terminology creation00:28:47 - How do you choose your clients?00:31:11 - External translators00:32:20 - What are the qualities that make a translator the company's favorite?00:37:05 - Final thoughts

David Hansfield is the EVP of Global Sales at Dotsub, a provider of technology and services to add captions and voiceovers into online videos.  David explains the workflow and processes used for video translation and localization and discusses several related topics including pricing models, the use of AI and synthetic voice overs.https://dotsub.com/