Podcast appearances and mentions of alicia butler pierre

In this celebratory and soul-stirring Season 11 finale of It's About to Go Down!, Marc and Cathey look back at a season filled with wisdom, wonder, and wild creativity. From artistic co-creation and inner storytelling to zipline metaphors, meadow mindsets, and rituals of remembrance—this season took us places.With their signature mix of insight and playfulness, Marc and Cathey revisit each guest and the idea they brought to the table. Special shout out to the the Season #8 community: Gary Hirsch, Roger Caesar, Fursey Gotuaco, Lestarya Malloy, Kami Roberts, Rena Satre Meloy, Alicia Butler Pierre, and Teresa Younkin. Season 11 reminded us that powerful ideas are everywhere—and that co-creation, community, and a willingness to be real can turn good conversations into great ones.

In this episode of It's About to Go Down!, Marc and Cathey sit down with Alicia Butler Pierre, an aspirational change maker with a powerful story about persistence, reinvention, and stepping outside of comfort zones. Alicia shares her journey of applying to over 130 TEDx events before finally landing a stage—across the ocean in Finland. She introduces The Jimmy Effect, a concept inspired by Jimi Hendrix, highlighting how sometimes success requires leaving familiar spaces to find the right stage. Highlights from the conversation include: How random connections can change the trajectory of your career; The importance of recognizing when your talents aren't being fully appreciated—and what to do about it; and Lessons from Alicia's experience that can help anyone looking to expand their opportunities. Alicia's story is a testament to resilience, adaptability, and the power of taking bold leaps. Whether you're an entrepreneur, speaker, or creative thinker, this episode will challenge you to rethink where and how you share your talents. To learn more about Rena Satre Meloy, go to https://www.eqbsystems.com/   

What drives a successful career transformation from chemical engineering to an acclaimed business owner, author and TEDx speaker? Meet our guest Alicia Butler Pierre, who opens up about the pivotal moments in her life, including her timely move from New Orleans before Hurricane Katrina, and how listening to her inner voice guided her career choices. Join us as we delve into Alicia's story of trusting her gut and the profound impact it had on her personal and professional life.It's a conversation highlighting the importance of self-worth, intuition, and seizing opportunities. The episode explores overcoming obscurity, the significance of networking, and insights for young professionals.Here are some focus areas from this chat-• Alicia's career evolution from engineering to entrepreneurship • The impact of intuition in career decision-making • Understanding and combating obscurity and talent suppression • The role of self-limiting beliefs in career progression • Recognizing and leveraging opportunities for growth • The benefits of networking and mentorship in career acceleration • Strategies for effective relocation to boost career success • Defining personal success beyond monetary aspects and achieving fulfillment • Resources for young professionals entering the job market • Overview of her trademark Kasennu methodology for small businessesLearn how resilience and authenticity can turn obstacles into stepping stones for success. Through some vibrant storytelling, discover how passion, persistence, and authentic connections lead to fulfillment and a truly successful life.Send us a textBuzzsprout Get your podcast launched!Start for FREEEnjoy PIOR Living productsEnjoy PIOR Living products at a 20% discount and free shipping on orders over $75 Code FLF20OurPlace CookwareShop versatile, aesthetic cookware sets/appliances from OurPlace. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showVideos on YouTube channel.Follow host Vai on socials - Instagram , YouTube, LinkedIn for thought leadership content. Head to my website for enlightening blogs & service offerings.This podcast comes to you from Listen Ponder Change LLC, founded by Vai Kumar.Every support the show contribution is much appreciated !!Subscribe https://www.buzzsprout.com/1436179/support and help us amplify our voice and reach!

In this episode of the Daily Mastermind, host George Wright III interviews Alicia Butler Pierre, founder and CEO of Equilibria, and an expert in business infrastructure. Alicia explains her journey from a chemical engineer to an entrepreneur and shares key insights into business infrastructure. She highlights the importance of organizing tasks, systems, and people to scale businesses effectively. Alicia provides practical advice on digitizing business processes using tools like Zoom, Loom, and Notion. The discussion touches on the signs businesses need business infrastructure and offers actionable tips for entrepreneurs to streamline their operations and improve overall efficiency. 00:26 Guest Introduction: Alicia Butler Pierre02:04 Alicia's Journey: From Engineer to Entrepreneur05:35 Understanding Business Infrastructure11:08 Challenges and Solutions in Scaling a Business21:07 The Framework for Business Infrastructure26:57 Practical Tools and Tips for Entrepreneurs Thanks for listening, and Please Share this Episode with someone. It would really help us to grow our show and share these valuable tips and strategies with others. Have a great day. George Wright III“It's Never Too Late to Start Living the Life You Were Meant to Live”FREE Daily Mastermind Resources:CONNECT with George & Access Tons of ResourcesGet access to Proven Strategies and Time-Test Principles for Success. Plus, download and access tons of FREE resources and online events by joining our Exclusive Community of Entrepreneurs, Business Owners, and High Achievers like YOU.Join FREE at www.JoinTheEvolution.comAbout GUEST:Alicia Butler Pierre is a business consultant, author, and speaker specializing in business infrastructure and operations management. She earned a Bachelor of Science in Chemical Engineering from Louisiana State University in 1999 and later pursued an MBA at Tulane University.In 2005, Pierre founded Equilibria, Inc., an operations management firm focusing on business infrastructure for fast-growing small businesses. She developed the Kasennu™ framework to help organizations streamline operations and scale sustainably.Pierre authored Behind the Façade: How to Structure Company Operations for Sustainable Success, considered the first published book on business infrastructure for small businesses. She also hosts the "Business Infrastructure" podcast, sharing insights on optimizing business operations.Guest Resources:Facebook: https://www.facebook.com/AliciaButlerPierreInstagram: https://www.instagram.com/Alicia_B_PierreLinkedIn: https://www.linkedin.com/in/aliciabutlerpierreTwitter: https://twitter.com/Alicia_B_PierreYouTube: https://www.youtube.com/user/EquilibriaIncAmazon Author Page: https://www.amazon.com/Alicia-Butler-Pierre/e/B07JJNF5X8 About George Wright III:George Wright III is a Proven, Successful Entrepreneur- and he knows how to inspire entrepreneurs, companies, and individuals to achieve Massive Results. With more than 20 years of Executive Management experience and 25 years of Direct Marketing and Sales experience, George is responsible for starting and building several successful multimillion-dollar companies. He started at a very young age to network and build his experience and knowledge of what it takes to become a driven and well-known entrepreneur. George built a multi-million-dollar seminar business, promoting some of the biggest stars and brands in the world. He has accelerated the success and cash flow in each of his ventures through his network of resources and results driven strategies. George is now dedicated to teaching and sharing his Prosperity Principles and Strategies to every Driven and Passionate Entrepreneur he meets. His mission is to Empower Entrepreneurs Globally to create Massive Change and LIVE their Ultimate Destiny.

 In this episode of Time to Thrive, Bethany Meadows chats with Alicia Butler Pierre, an expert in business infrastructure and founder of Equilibria Inc. Alicia shares her journey from chemical engineering to helping small businesses streamline their operations. She introduces her Kasennu™ Framework, which helps businesses replicate their success for sustainable growth. They discuss key warning signs of operational chaos, the importance of delegating, and staying adaptable in a rapidly changing market. This episode is packed with actionable tips for business owners looking to build efficient, scalable operations. 00:00 Introduction and Guest Overview02:18 Alicia's Background and Transition05:39 The Kasennu™ Framework Explained08:32 Implementing Business Infrastructure11:32 Mindset and Visual Aids for Entrepreneurs14:13 Warning Signs and Early Stage Challenges16:54 Common Misconceptions and Pitfalls21:30 Leadership and Delegation23:33 Outsourcing and Specialized Knowledge27:48 Adapting to Change and Continuous Learning30:25 Final Takeaways and Contact Information Discover the strategies, systems and skills that lead to success in business. Visit TimeToThriveInBusiness.com to learn more.

Jared Easley, the co-founder of Podcast Movement, joined us for the 100th and 200th episodes of the Business Infrastructure podcast. And he's here again as we celebrate the 300th episode!   But this episode is different. It's the final episode of the Business Infrastructure podcast.   As long as the internet is around, you will still be able to access this catalogue of 300 episodes! That also means you can still do things like leave reviews and comments.    Saying goodbye is never easy. We appreciate the 236 guests that appeared and contributed valuable resources to this show as well as the amazing people behind the scenes who made this show possible.   The good news is that we have a new podcast launching on September 1, 2024. It's called

In our last episode, you heard from our team at Equilibria, Inc. on what it took to produce and promote the episodes for our Season 23: Growth Strategies Masterclass. We also shared important lessons we learned from the guests who participated in this masterclass.   There's also an important lesson, or conclusion, that producer Alicia Butler Pierre reached as a result. As you and other listeners went along this growth strategies journey, you may recall her hinting at a big revelation. Something that, once revealed, will change everything!   In this episode, Alicia reveals that important discovery.  

Ever wondered what it takes to put on a podcast show? The behind-the-scenes work is much more than what you might expect especially when producing an audio masterclass. But we pulled it off!   In our end of season wrap party, our team at Equilibria shares lessons we learned throughout the Growth Strategies Masterclass. We also discuss how we efficiently manage a remote podcast team that's spread across four countries – India, Nigeria, Philippines, and the U.S.   Finally, we reveal things that surprised us about this season and some team members even ask producer Alicia Butler Pierre personal questions. You might find her answers interesting, but the only way you'll know is if you listen!   Thank you to the Black Panda team: Leena Nair, Rujuta Jamgaokar, and Simmi.   The Equilibria, Inc. team: Clarence Levy III, Grant Revilla, Gladys Jimenez, and Erika Revilla. A special shout out to our audio editor, Olanrewaju Adeyemo, who was unable to attend.

This is part two of our interview with Christina Barsi, an entrepreneur with a revolutionary tool to help us align our personal infrastructure with our business infrastructure. That tool is called the Circle of Ease. It's one of the things she mentioned during the first half of this interview.   As a reminder, she also talked about: The difference between your Zone of Genius and Zone of Excellence, How to be in with work that give you energy, Why delegating things that you are good at, but don't enjoy will free up your time to truly grow and scale your business.   Now, Barsi will describe exactly what her Circle of Ease tool is and how to use it. Similar to previous episodes, podcast host Alicia Butler Pierre shares how she will use this tool to figure out what work to focus on as Equilibria, Inc. transitions from a consulting business model to a training one.   This is the last episode of our Growth Strategies Masterclass.   It's filled with eye-opening information that will cause you to personally reflect on the intersection of your personal and professional goals in ways you may not have before. Listen now to discover the possibilities that lie ahead for your business' growth!  

It's hard to believe, but we're at the last topic of our Growth Strategies Masterclass. At this point, we've had guests share their expertise on the following:   Vetting and validating growth ideas, Creating a strategic growth plan that includes validated ideas, Developing project plans to implement your company's growth strategy, Growing your business through strategic partnerships, and Building your business to sell it for maximum value.   With all the planning tools we've learned for strategically growing our businesses, there's still the possibility that our plans may not unfold the way we envisioned. Our ability to handle unforeseen events or challenges that can halt our plans determines whether we'll stay in the entrepreneurial race.   The real question to ask yourself is, “Are you comfortable with potentially having to pivot?”   This is what our next guest, Christina Barsi, is here to talk to us about. As a former actor turned entrepreneur and owner of a successful podcast production company, she's a shining example of what can happen when you intentionally integrate decision-making and fulfillment into your  entrepreneurial endeavors.   Barsi's career transition experiences as a compelling example for entrepreneurs seeking to establish a personal infrastructure that resonates with their passions.   In part 1 of this two-part episode, Barsi explains why: Creating a personal infrastructure that aligns with your company's business infrastructure is critical for achieving self-fulfillment, Distinguishing between internal data and external data is key to establishing a foundation for business growth strategies, and Calibrating your mindset is necessary for assessing the work that brings you joy and will ultimately enable you to create action plans to bring growth plans to fruition.   Navigating business pivots and transitions effectively requires intentional decision-making and introspection. Join us on this journey of self-discovery as a pathway to lasting business success!  

We're at the next stop on our Growth Strategies Masterclass this season and it involves exit planning. Now, you may be thinking, “I thought we were talking about growing our businesses, not exiting them!”   But the truth is, exiting your business by selling it can in fact be a smart move especially if you are seeking what our last guest, Carl Nicpon, described as “Freedom 2.0.” Building your company to eventually sell it requires significant work in formalizing business infrastructure and strengthening financial health.   In this latest episode, our producer and host, Alicia Butler Pierre, reveals why she wants to sell Equilibria, Inc. (the underwriter of this show) as part of the company's long-term strategic growth plan. This requires a level of honesty, introspection, and selflessness that few entrepreneurs dare to think about let alone act on.   Along the way, Alicia shares her story in hopes that it will also inspire you to: Focus on specific business infrastructure elements to build or improve, Discover the financial metrics required to attract future investors, partners or buyers, Build a dashboard to track core operational activity, Consider funding as a source for raising capital required to scale operations, and more!   You'll also gain access to additional resources where you can learn more about how to: 1) sell your business, 2) find the optimal exit planning strategist, and 3) get maximum sale value for the business you've worked so hard to build and grow.  

Galen Hair sits down with Alicia Butler-Pierre, founder and CEO of Equilibria Inc., to explore sustainable business growth. Alicia shares her journey from a chemical engineer to a best-selling author and business infrastructure expert, highlighting critical tools and processes for effective scaling. Don't miss her actionable tips and insights on transitioning from founder to CEO and why documenting processes can make or break your business. Alicia's expertise is invaluable for anyone aiming to level up their business operations. Highlights Transition from aspiring journalist to chemical engineering. Role at Monsanto as a process engineer. Moving to Atlanta and starting an organization business. Accidental invention of a business organizing process. Importance of documenting processes. Documentation issues affecting large corporations. Practical tools: Using Zoom and Google Voice. Notion: The ultimate organization tool. Slack for internal communication efficiency. Introduction to business infrastructure. Recognizing when to step aside as a leader. The transition from founder to CEO. Simple actionable steps: index cards exercise.   Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Alicia Butler Pierre https://aliciabutlerpierre.com/  

Whether your growth idea involves starting a new business, a new product or service, or pivoting altogether, it's wise to begin with the end in mind. In other words, you need to know your exit strategy.    It might seem strange to think about an exit strategy when you are focusing on starting either something new or doing work in a new way. However, another effective and potentially lucrative growth strategy could involve your exit as a founder or leader, the exit of one of your business partners, acquiring another business, or selling yours.      While there are several myths about how to exit your business successfully, our special guest expert, Carl Nicpon says one thing is certain - “You only have one chance to get it right!”    Carl is a Managing Director at Marsh Creek, a boutique business brokerage and mergers and acquisitions advisory firm. His career journey from school counselor to third-generation business owner to Merger & Acquisition (M&A) advisor brings a wealth of diverse experiences to his clients.   In this episode, Carl debunks several myths about selling a business while also educating us about the selling process. This includes providing a foundation for understanding:  How to increase the value of your business, Why your business needs to be able to operate without you, When to start preparing to sell your business, and What EBITDA is and the pivotal role it plays in determining the value of a business, and   You've worked hard to build, grow, and scale your business. Discover how to achieve what Carl describes as “Freedom 2.0” by assembling the right team of experts that will guide you to selling your business at maximum value.  

Have you thought about forming partnerships with other people or companies to catalyze growth at your company? Achieving scale, more revenue, and greater profitability at a faster rate are just some of the many benefits that a strategic partnership can offer.   But you must be careful in forming these partnerships. There are legal aspects to consider like profit sharing, intellectual property protection, and even a plan for dissolving the partnership. These aspects should be formalized in a contract and then discussed, negotiated, and signed in writing to protect everyone involved.   In this latest episode of our Growth Strategies Masterclass, our producer and host, Alicia Butler Pierre, shares details about her behind-the-scenes work with Karen Mills. As a reminder, Karen was the lawyer featured in the last episode. She specializes in contract law, in particular teaming agreements.     The information shared in this episode is a bit unique in that Alicia actually sketches out a workflow diagram (or flowchart) as she describes her work with Karen. As a result, you can expect to:   Learn the process for drafting a teaming or partnership agreement, Discover the different ways to construct a partnership agreement, Gain an understanding of the various types of clauses (i.e., first right of refusal and non-disclosure) you may want to include, and Walk away with a foundation required to form a strategic partnership with confidence.   Talk is cheap. Stop relying on verbal agreements

It's hard to believe, but we're already at the midway point of our Growth Strategies Masterclass! As a recap, we've covered how to: Vet and validate your business growth ideas, Create a strategic plan that includes validated ideas, and Develop project plans to implement youur company's growth strategy.   Growth comes in many shapes, forms, and scales of magnitude, and one viable way to grow is through partnerships or teaming agreements.   Have you heard the expression, “Two heads are better than one?” It's true! Forming partnerships with the right people or companies can accelerate your business's growth in ways you didn't imagine. The legal aspects of forming partnerships correctly can be overwhelming.   But you're in luck!   Our next guest is Karen Mills, a founding member of Mills Law, LLC. She has 25 years of experience practicing law with a specialty in contracts law and mediation services. Her expertise in teaming agreements is invaluable, making her the go-to authority for entrepreneurs and business owners seeking clear and fair strategies for growth.   In this episode, you'll discover: The various types of teaming arrangements so that you set your business up for success, How to navigate the fine print of contracts to safeguard your business's future, The questions you should ask yourself before entering a partnership, Why you should always figure out an exit plan at the start of a partnership, and much more!   Stop relying on verbal agreements or handshakes to conduct business deals that make you and your business susceptible to unexpected and costly pitfalls. Instead, protect your business and its assets through clearly written contracts as you transition from the honeymoon phase of forming a new partnership. It can be one of the best investments you make!   

Now that you know more about how to leverage project plans to execute your growth strategy, it's time to create your own!   In this latest episode of our Growth Strategies Masterclass, our producer and host, Alicia Butler Pierre, explains how to take information from your X-matrix to build a project plan.   Be prepared to apply the principles you've learned about business infrastructure in building a project plan that:   ·        Defines the tasks required to accomplish your strategic growth goals, ·        Identifies the people to perform those tasks in addition to due dates, ·        Includes monthly check points to measure success against targets in your X-matrix, and ·        Organizes information clearly and transparently.   This episode includes a discussion of the software we use for project planning. Just think - you're getting even closer to accomplishing those growth goals you and your team identified at the beginning of this journey!  

Let's continue the journey of our Growth Strategies Masterclass! At this point, we've learned about how to validate and vet ideas for business growth as well as how to develop a strategic growth plan that includes those vetted ideas.   Now it's time to learn how to implement that strategy!   If you're feeling overwhelmed operating your small business and struggling to realize your growth goals, then you are not alone! As small business owners we often find ourselves juggling tasks, relying on sticky notes and phone reminders, but still falling short of achieving the strategic growth plans we've worked so hard to create.   The feeling of being stuck in a cycle of disorganization, perceived lack of resources, and missed opportunities can be frustrating. But what if there's a simpler way to bring clarity order to the chaos and pave the way for plans that you can actually implement?   Here to show us how we can implement strategy through project planning is Jon Reid. He's the Managing Partner of Tier1 Management Consulting Group. Jon offers valuable insights into the practical application of project management, emphasizing the importance of well-defined project plans in achieving desired outcomes.   In this episode, you will be able to: Discover effective ways to implement strategic growth plans for your small business, Learn about the essential stages of the project management process for strategic growth and, Understand what makes a project successful.   Let's explore how project management skills can transform the way you approach growth and bring clarity to the path for executing your business strategy.  

In the last episode, you learned about the X-matrix – a powerful visual tool to link strategy with execution. Now it's time to learn how to use one to create your strategic growth plan!   Don't worry, we won't leave you alone! You can actually listen to our producer and host, Alicia Butler Pierre, as she describes how we completed an X-matrix to assist you in creating your own. In this episode, Alicia explains the events leading to the development of our long-term strategy to convert our business model from being 100% consulting to 100% training.   This shift in our business model laid the foundation for completing our X-matrix. It also includes our idea for an online course that we were able to vet and validate thanks to the Lean Canvas tool described at the beginning of this season.   Also included in this episode is: An explanation of how to complete an X-matrix, How to use the S.M.A.R.T. method to define strategic goals, A demo of our X-matrix, and Discussion of the action plans required to implement strategic goals.   Be sure to download the free X-matrix template provided in the show notes so that you can follow along. Good luck!  

Send us a Text Message.On this episode of The Yegi Project, Alicia Butler Pierre, founder and CEO of Equilibria Inc., joins us as she shares her journey and expertise in scaling small businesses. With a combination of a hurricane and intuition, Alicia left Louisiana for Georgia, and she's never felt more sure that a decision was right. In this episode we will go over some practical tips for growing a business, some amazing personal stories, and essential strategies to help your business thrive. Breakdown of today's episode:How to Figure Out What You're Good AtHow to Scale Your Business When You're OverwhelmedHow a Hurricane & Intuition Got Alicia's Business StartedThe Power of Slowing DownHow a Health Challenge Shifted Alicia's Mind About BusinessHow to Grow a Small Business with Financial ChallengesTips for Scaling a Small BusinessNumber One Reason Successful Businesses FailWhat is Business Infrastructure?The Power of Humor in BusinessTransitioning from Employed to EntrepreneurHow to Scale With Zero BudgetA Day in the Life of an EntrepreneurTop Three Things You Need to Know About Business InfrastructureConnect with Alicia! https://www.linkedin.com/in/aliciabutlerpierre/Check Out her Book: https://www.amazon.com/Behind-Facade-Structure-Operations-Sustainable-ebook/dp/B07JK5YSXP?ref_=ast_author_dp Her podcast, Business Infrastructure Podcast: https://aliciabutlerpierre.com/podcaster/Join our Patreon! Yegi is a young entrepreneur who has always been curious and hardworking. You can say she has always seen things out of the box and been able to creatively solve difficult problems. Her cool and collective spirit in life and business makes you want to be around her. She thrives on inspiring others and helps others see things from a positive point of view. The Yegi Project, is the podcast for the young entrepreneur who may not know where to start, doesn't have anyone to guide them in the right direction and may not have full support from others. This podcast is called The Yegi “Project” because although Yegi is happy with where she is now, she knows that she still has a lot to do to complete her mission and purpose in this world. She aims to use this podcast to work hard alongside all of you to grow to a point where she can make a lasting change in people's lives and in the world.  If you would like to be a guest on a future episode of The Yegi Project, please email info@yegiproject.comThe Yegi Project is available on Apple Podcasts, Spotify, Stitcher and more!https://linktr.ee/theyegiprojectDisclaimer: This podcast or any other The Yegi Project episodes on this platform or other podcast streaming platforms is not legal business or tax advice. I make this content based on my own experience as a business owner and MBA for educational and entertainment purposes only.

Welcome back to our Growth Strategies Masterclass! Our first two episodes featured how to vet and validate ideas for growing your business. Now it's time to develop a strategic plan around those ideas that made the cut.   Are you ready to take your business to the next level and achieve breakthrough growth? If you're feeling like strategic growth planning is just too “corporate” and is something that only large enterprises do, then think again. In this next class, Kenya A. Moses, an operations executive at NSI Industries, talks about the X-matrix and how you can use this tool to revolutionize your approach to growth and scale your business.   With a keen focus on linking strategy with execution, Kenya's insights are invaluable for both small business owners and executives seeking the business infrastructure required for repeatable, profitable, and scalable growth. His practical approach and 25+ years of experience make him a trusted authority in the strategic growth planning process known as Hoshin Kanri.   In this episode, Kenya explains how to: Implement the 7-step Hoshin Kanri strategic planning process based on your growth ideas, Use the X-matrix as a simple yet highly effective tool for defining, linking, and aligning long-term strategic goals with tactical projects for achieving those goals, and Develop action plans and continuous check-in points to ensure your strategic growth goals are met.   Don't miss this opportunity to hear from a seasoned corporate executive with years of experience in operations, finance, and strategy as he provides a blueprint for small business growth.   Uncover the art of crafting innovative and effective growth strategies that can revolutionize your business's operations and lead to profits you didn't think were possible!  

We were finally able to launch our first episode for this season. It was such an amazing topic to listen to and it was also indeed a Masterclass! The previous episode featured the Lean Canvas, a one-page guide that Ash Maurya created. Martina discussed a tool she leverages to help us innovators, entrepreneurs, and operational leaders vet and validate our ideas.   Lean Canvas is a strategic document that helps managers assemble hypotheses of a particular business model for launching any start-up. It is an efficient approach to developing a one-page business plan for validating your business idea into key assumptions for better analysis.   In this episode, Alicia will tell us how Martina was able to help her with her ideas which she had some uncertainties with. Alicia will also show us her company's very own Lean Canvas which Martina helped her complete, so that you can also follow along and see how she was able to vet this training idea and hone it. Take this opportunity to learn how to use the Lean Canvas and understand what could be pursued as part of a strategy not just to grow, but also to scale. So, sit back, listen, and learn as much as you can on how to use this tool in this Masterclass and find out how to vet and validate your ideas if they will be an asset or a loss.  

We're proud to present the first lesson in our Growth Strategies Masterclass!  With so many ideas for improving our business and boosting cash flow and profit, it's tempting to start pouring our energy, time, and money into those ideas. But wait! What if you end up losing a lot of money on an idea that ultimately doesn't work? Martina Goss warns against becoming a “busy fool.” As a certified Lean Startup coach, she's brilliantly transformed her career from a certified accountant crunching numbers for businesses to a trusted advisor for startups and existing businesses with new ideas.  Martina introduces us to a tool she leverages to help us innovators, entrepreneurs, and operational leaders vet and validate our ideas. It's called the Lean Canvas, a one-page guide created by Ash Maurya for testing the viability, feasibility, and desirability of an idea.  In this episode, Martina explains: What the Lean Canvas is, what it looks like, and how to use it, The 12 questions the Lean Canvas forces you to answer about your idea, How to use the Lean Canvas, Why your idea should “cross the chasm,” and much more!   She also makes the case for enlisting the help of a facilitator in completing your Lean Canvas. Listen as she details how to conduct customer discovery as a necessary measure of your idea's ability for mass appeal.  Avoid the dangers of becoming a busy fool with a tool that will help direct your efforts on the ideas that not only make sense, but also can make you money!  

We're embarking on yet another journey here on the Business Infrastructure podcast. This season focuses on growth strategies to scale your operations, finances, and sales to the next level.  The episodes are structured as a masterclass featuring a combination of different subject matter experts who share different tools and frameworks for developing and implementing a growth strategy.  Following each expert guest's episode our host, Alicia Butler Pierre, will apply each tool and framework for Equilibria, the company behind this show. We'll end the season with stories from friends of the show regarding their successful strategies. Get ready to learn things that will help you achieve extraordinary results that are transformative, innovative, and groundbreaking!  We certainly discovered something we didn't expect after applying all the tools you'll soon learn, and the outcome will surprise you! What is it? Well, you'll have to come along for the ride to find out.

Finally! We are at the end of another successful and exciting season of the Business Infrastructure Podcast! This Season 22 of the Business Infrastructure Podcast is focused about the use of AI technology and how to take advantage of it. The guests lined up for this specific season are guests that has success on using AI for their businesses, and we also have some guests that we had a fireside chat with about the pros and cons of using AI. It was such an amazing experience for all of us as we have learned a lot of ways to leverage AI and how it can optimize businesses. With all their different insights and approach in using AI, we were able to discover how AI can really make our work a lot easier and how it can sometimes be dangerous if to be wrongly used. But you know what made it exciting? The demos! Yes, the demos! The demos that they showed us and how they walked us through to each AI tools. That experience itself is amazing because it's not just educational, but it also serves as a free tutorial from these professionals. So, in this final episode for this season, Alicia Butler Pierre, our producer and host will give a very short and brief recap in all of the episodes. But wait, there's MORE! Alicia will give you an idea on what to expect for the next season of the Business Infrastructure Podcast. So keep on tuning with us and learn how to manage fast growth and build a business infrastructure that supports scale, sustainability, and profitability.  

We're back! And now we are down to our last episode for Season 22 of The Business Infrastructure Podcast. In our previous episode, we learned how to leverage AI to make slides to streamline client presentations and trainings. This time, it will be a fireside chat with one of the OG in the podcast industry and she is going to specifically talk about how to build data sets and feedback loops to customize and train your AI. Our last guest for this season is the Co-Founder of Podetize and she personally has conducted over 3,000 interviews and over 1000 shows with 50,000 episodes and counting. She non other than, Tracy Hazzard. She's also a serial entrepreneur and has a long and impressive background in technology. Tracy has some exciting things to share with you, things that can potentially revolutionize the way you operate your business. In this final episode, you will learn how to: Make AI a Team Member, Build data sets and feedback loops to customize and train your AI, Maximize transcription accuracy with AI technology, and Enhance business efficiency through customized tool integration. Come! Learn what you can, try it and most importantly, have fun in this final episode of this season.  

Welcome to The Empowerment Exchange, where we believe in the power of transformation through shared wisdom and inspiration. Join us on a journey of self-discovery, growth, and empowerment as we engage in candid conversations with thought leaders, experts, and everyday individuals who have embarked on their own paths of personal development.In each episode, we explore a wide range of topics designed to uplift and motivate you to become the best version of yourself. From practical tips for achieving your goals to insightful discussions on overcoming challenges, our goal is to provide you with the tools, insights, and encouragement you need to thrive in every aspect of your life.Whether you're seeking guidance in relationships, career advancement, wellness, or simply looking to enrich your mindset, The Empowerment Exchange offers a safe space for learning, reflection, and connection. Get ready to be inspired, empowered, and equipped to create positive change in your life and the world around you.Tune in to The Empowerment Exchange and join the conversation today!PS: If You are a Coach or Consultant Looking to Grow your business organically and reduce stress then Join our Biz School Community with 50% off Today.Here is More information Link Below-https://www.skool.com/biz-school-community-4365?invite=db4c04ac4e1945a6942e3396caf656baBuild your own Community 2 weeks Free Skool Platform Triall: https://www.skool.com/refer?ref=6ffb188375cb4188963b34eb9b4200d8Links: My Facebook: https://www.facebook.com/InulC786My LinkedIn :https://www.linkedin.com/in/inul-chowdhury-818a00157?My TickTok : https://www.tiktok.com/@inulchowdhury?_t=8jcs1NKOq1p&_r=1My Instagram:https://www.instagram.com/inulchowdhury786?igsh=cjdyY2hkb2RnNHFwMyPodcasts : https://podcasters.spotify.com/pod/show/inulchowdhury786My Website : www.inulchowdhury.comAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy Hosted on Acast. See acast.com/privacy for more information.

Here we are again with another episode of our AI audio conference session, a Business Infrastructure Podcast special. The last time we were here, we were able to witness how AI can help you decide a name for your business or innovation, and how it can make your life easier when taking down notes whenever you are in a meeting. Now, let's find out how AI can help us in making slides to streamline client presentations and trainings. Are you spending hours digging through information and meticulously crafting slides, only to feel like the process is holding you back from focusing on revenue-generating activities? Let's transform how you educate and engage your clients with AI technology, reducing research time and streamlining your presentation creation process. Our special guest Terica Pearson, the CEO of Pearson Consulting Group will show us her innovative approach to leveraging AI technology, particularly Gemini to provide tailored solutions to small and mid-sized businesses, highlighting the importance of tech-savviness in today's digital era. She is the testament to the power of continuous learning and adapting in the business world. At the end of this episode, you will be able to: ·       Discover the benefits of using AI tool for creating compelling presentations, ·       Learn the strategies for taking advantage of AI tools to optimize productivity, and ·       Explore the different side of AI and its possibilities. This episode contains a demo of Gemini. Listen, take notes, and take advantage of this innovative AI tool on how to optimize productivity when making a presentation for your clients.  

We're back with another session of our AI audio conference. The last session featured tools for using AI to become a professional sound engineer. This time, we will give you a glimpse on how to make your life easier when taking down notes whenever you are in a meeting. Have you ever had that experience when you're trying to listen attentively to what people are saying in a meeting but afraid you'll miss something important because you're also busy trying to take notes? Despite your best efforts, you just can't multitask during the meeting. Or what about that feeling when you're having a hard time thinking of a name for your new business, project, or innovation? Well, worry no more! Our next speaker is a former game designer and developer turned software developer and entrepreneur. Edie Woelfle can personally vouch for the AI tools she shares in this session. She and her team consistently use Fireflies AI to capture important notes during client meetings. And she also used Namelix to come up with the name for her software development agency, Keiboarder. In this exciting episode, you will discover how you can: Give Namelix certain parameters to help it create a list of unique names, Leverage Namelix's AI to even create logos, Boost you and your team's productivity with Fireflies AI's automated audio and video recording and transcription, and Take meeting action items documented by Fireflies AI and connect it to other tools to improve project management, and more! This episode contains a demo of both Fireflies and Namelix. Discover the possibilities of both of these AI tools to make your work and decision making a little easier!  

Now that you've heard from another one of our keynote speakers, Dean Hamilton, we're ready to resume the demo sessions at our AI audio conference is here! Similar to the video editing demo, this one also gives you a sneak peek into how AI is leveraged to produce this very show, specifically – Cloud Bounce.    Here to tell us all about it is our show's sound designer, Clarence Levy III. As the mastermind behind Sabor! Music Enterprises, he's no stranger to music production and sound design, having worked on various popular TV and film projects. He even created a salsa band once and currently manages a brass band.   In this episode, Clarence explains what's required to take audio from good to great and how even amateurs can use AI audio editing tools like Cloud Bounce to make that possible. He speaks candidly about the music production process from creation to mixing to mastering and the business infrastructure required to make audio sound “commercial ready.”   Specifically, he shares how AI audio editing tools can speed audio mastering, enhance sound quality, and level the playing field for creatives who don't have the backing of larger music companies. He even talks about the darker side of using AI in music and its implications.   This episode also contains a demo of Cloud Bounce.   Listen now and learn how even you can use AI to take your audio projects to the next level and even compete with professionals.  

Artificial Intelligence (AI) is a trend nowadays, especially for businesses. It is a great tool that will potentially streamline your business. But, some people negatively use AI and just lurking in the dark, waiting for their next victim.   This interesting episode will unveil the limitations of AI in decision-making. But be ready for an unexpected twist that might change your perception of automation. As we go deeper into the possibilities, you'll encounter potential risks that you are unaware of.   We were able to sit down and have a conversation with Dean Hamilton, the Chief Technology Officer at Wilson Perumal & Co. and has a broad knowledge and experience in the topic of AI and automation. Dean knows the challenges that small business owners face when it comes to implementing new technologies. Dean is very good at breaking down complex concepts into relatable terms, making it easier for small business owners to understand how AI can improve their back-office operations. Dean will tell us perceptions about AI and help small business owners decide whether AI is right for their business.   In this episode, Dean will help you: Understand how AI and automation can boost your back-office operations and improve efficiency, Learn how to train AI models using past data to copy human reasoning and decision-making, allowing your business to automate difficult tasks and make accurate predictions and, Identify the risks and challenges that come with the adoption of AI in your small business and gain awareness on how to reduce them for successful implementation.   We invite you to listen and discover more about what the future of AI holds in streamlining and automating your small business operations.  

Here we are again with another episode of our first-ever AI audio conference. Last time, you learned about Momento FM and how it can automatically generate short video content. Now you will discover how you can use AI tools to edit videos in record time!   Does the endless cycle of watching, editing, and rewatching your raw video footage sound all too familiar? You've probably been told to just power through it, but the pain of spending countless hours in front of the screen only to still end up with subpar results is all too real. It's time to break free from this frustrating loop and discover a better way to streamline your video editing process.   Gladys Jimenez is our next speaker. She is an Emmy nominated TV editor and the owner of Gladiola Films. With a career spanning over two decades, she has extensive experience in the video editing industry. She's worked with companies like MTV, Buzzfeed, and Red Table Talk – The Estefans.   In this episode, Gladys tells us how she: Utilizes AI tools to streamline video editing processes, Embraces the collaborative nature of video editing for unique storytelling, Master the art of conveying emotion while editing videos, and  Creates captivating content using tools like CapCut, Gling, Murf.AI.    This episode also contains a demo.   Listen now and take notes from this expert on how to leverage AI to streamline your video editing as well as craft storytelling that is visually captivating.  

The next session from our AI audio conference is here! It's all about Momento FM (now known as Momento FM) – a slick video content automation AI tool.    And there's no better person to tell us about it than Beate Chelette, the Growth Architect behind Chelette Enterprises and the wildly popular The Women's Code.    Overcoming a series of natural disasters and being on the brink of financial ruin, Beate humbly reached out to the President of the U.S. for help. And he answered! Not only did she strategize her way out of debt, but 18 months later, she sold her photography business to Bill Gates. Ever since, she's been an advocate for woman entrepreneurs and like us, she's passionate about helping other entrepreneurs create scalable and sustainable businesses.    One major way she helps other business owners is through her own podcast, the Business Growth Architect show. In this episode, Beate shares how she restructured her show's business infrastructure because of Momento FM. Discover how she:  Asks herself a series of questions to drive innovation and problem-solving in business, Uses Momento's AI to automatically generate 30-40 pieces of short video content, Automates customer touch points through engaging and entertaining video, and Embraces the adoption of technology to enhance business operations through more efficient and accurate data.   This episode also contains a demo of Momento FM.   Listen now and learn from this master of her craft on how to best leverage AI to streamline your team as well as your content generation and promotional processes and watch your profits soar!  

We're back with another session from our AI audio conference. It features Esker, a French-based tech company that's created a revolutionary AI solution that automates key back-office processes.     One of those processes that Esker's AI can automate is Order-to-Cash – the cycle from the moment a customer places an order to delivering the order and providing additional support.    Here to share exactly how this AI tool works is Aurélien Coq, a product manager at Esker. His nearly 20 years of experience at Esker has led to his deep understanding of customer interactions and payment cycles and how to radically improve both through AI.   In this episode, Aurélien shares how Esker Synergy AI can help you: Enhance customer satisfaction and increase cash flow by effectively managing customer inquiries and seamless payment processes. Improve cost savings and relationships with suppliers and vendors through a streamlined Source-to-Pay process. Streamline your Order-to-Cash process by integrating with existing accounting and CRM software. Empower your team to support customers faster and with more accurate data.    This episode also contains a demo of Esker Synergy AI.   Listen now and prepare to take your customer's experience with your business to the next level.  

Artificial Intelligence (AI) seems to be all the rage now, so it's easy to feel excited but also overwhelmed or even…scared.   Have you been told that implementing AI in your business is the key to upgrading your operations and staying ahead of the competition? Or, are you interested in learning more about AI and how it can help increase your operational efficiency, productivity, and profitability?   If you answered yes to either question, then you're in the right place!   Welcome to Season 22 of the Business Infrastructure podcast. Over the next 12 episodes you'll get a free pass to the audio version of our AI tech conference. You'll not only learn more about AI but you'll also discover new tools from different experts and entrepreneurs that leverage AI to streamline and scale your back-office operations.   Interestingly, AI is not a new technology. And this is where we're starting – this episode features a fireside chat with Kjell Carlsson, a thought leader with deep subject matter expertise on AI. As the head of Data Science Strategy at Domino, Kjell spearheads the use of AI technologies for maximum business impact. In the evolving world of AI, he plays many roles, from being a consultant to an advisor, providing guidance on its use and championing its potential. After listening to this episode, you'll understand: The fundamentals of AI and how it works, The principles for using generative AI tools as digital assistants, How to be on the lookout for “hallucinations” or false information, The risks associated with using AI and how to develop systems for checks and balances, and much more! Understanding the language of AI alone can be a gap in its successful deployment. Kjell translates the meaning of many words associated with AI. He even shares relatable examples to make sure we understand key AI words and concepts – don't allow these words and concepts to prevent you from growing and scaling your business to the next level. Listen now and be prepared to revolutionize the way your business operates!

We've come to the end of Season 21 which featured 11 remastered episodes that we pulled from our podcasting vault.    In this monologue, host and producer Alicia Butler Pierre hints at what is sure to be an exciting future for all of us - us as the content producers and you as our loyal audience. Though our recent episode releases have been a bit sporadic, one thing that isn't is our committment to providing you with the absolute best resources for streamlining, improving, and scaling your back-office operations.   We've been working diligently behind the scenes, adding more people to our team, automating our own processes, and leveraging newer technologies to help us resume our normal weekly release schedule. In other words, we've been taking a dose of our own medicine and strengthening our business infrastructure!   Stay tuned for what is sure to be an excited year ahead of fresh content produced just for you. So, if you haven't subscribed yet make sure you do so. Our new season starts on January 7, 2024!   Season 21 episodes are available at: BusinessInfrastructure.TV.

Elzie Flenard is joined by Alicia Butler-Pierre, Founder & CEO of Equilibria, in this enriching episode. They delve deep into the intricacies of business operations and tackle the often-neglected aspects of operations and revenue, using relatable analogies like a "leaking bathtub" to illustrate the consequences of poor oversight. They discuss various aspects of customer satisfaction, team managing, and even tease a potential limited series on operations.Discover the importance of documentation in business, with Alicia offering practical tips on how to document business processes effectively. She also suggests ways to do it even when pressed for time, from using audio recordings to simple visualization tools. Find out how established businesses can leverage frameworks to reorganize for growth and the significant impact of a sturdy business infrastructure on the bottom line. This episode is packed with actionable insights and a wealth of knowledge from Alicia's extensive experience in operations. If you're looking for advice on process improvement, business infrastructure, operational excellence, HR at home, and digital technology pieces, this episode is a must-listen. Alicia also shares her plans for international expansion in the next year. So tune in now!Episode Highlights:05:23 - For businesses that will fail after that 10-year mark, there's a number of reasons why they can fail. But one reason, as you so again brilliantly pointed out, Elzie, is because they go from not having enough customers to having too many. And because they are not focusing on those things that you call as being in the middle, they're so focused on bringing the business in that they're not looking at the customers that are angry and not returning and leaving bad reviews and then bad word of mouth spreads way faster than positive word of mouth, all of these things start to rear their ugly head and it creates this recipe for disaster via failure.11:58 - Document what you do and how you do it. Those two things alone will carry you far. And when you document it, document it in a way that if you were to hand it to someone else, that person could, within reason, not only follow it and understand it, but produce the same result as if you were to do whatever it is that you've written down. Think of this. This is what we call processes in operations speak. Get your processes and your procedures out of your head and onto paper, into some digital format. Whatever you can get it into that can easily be shared with someone else.25:40 - How are stick figures and index cards foundational to your business infrastructure? Here's what comes out of those exercises that I just described. Number one, job descriptions. Now you have succinct, transparent, well-thought out job descriptions, so that there isn't any room for interpretation. You know exactly what you want that specific role to do, and now you're in a better position to go and recruit, interview, and hopefully even offer some type of offer to have someone join your team. It also serves as a foundation for creating an organizational chart for your business. You asked, "What does it look like when you have three to five employees or five to ten, then ten plus?" We always have at least two versions of an organizational chart that we create for our clients. The current state, meaning this is what it looks like now, and maybe for the next twelve months. And then there's a version, this is what it's probably going to look like in three years or five years, just so that everyone has a visual picture of how much the company can grow if they continue on their trajectory.28:05 - The number one benefit truthfully goes back to your customer experience. Think about yourself as a customer. Even though you may not know exactly how the sauce gets made, you know whether or not you have a...

Alicia Butler Pierre dissects the pivotal role of a solid business infrastructure during acquisitions and exits. Exploring the multifaceted advantages, she underscores the paramount importance of customer experience, identifying it as the top benefit derived from a well-structured system, ensuring consistency in operations.The discussion extends to internal teams, highlighting the positive impact of a streamlined infrastructure on team members. Alicia emphasizes how clarity and organization within the business structure contribute to a cohesive and productive internal environment. She also stresses that a meticulously organized business infrastructure is a fundamental asset during acquisitions. Prospective buyers rely on a well-documented and efficient system to understand the essence of what they are acquiring and to ensure a seamless transition.For business leaders navigating transitions or contemplating acquisitions, this micro-episode offers strategic insights into the pivotal role of infrastructure in enhancing customer experience, internal team dynamics, and overall business success. Tune in for valuable perspectives that can shape your approach to business transitions.Episode Highlight:01:11 - The number one benefit truthfully goes back to your customer experience. Think about yourself as a customer. Even though you may not know exactly how the sauce gets made, you know whether or not you have a great experience as a customer. And a great experience means a consistent experience also. So, this matters because it ensures that your customers get what they want, that they have a great experience. And when they have a great experience, that means you are truly a customer-centric organization.Connect with Elzie LinkedInSupport the journeyJoin the Flame StartersContact Alicia Butler Pierre LinkedInWebsiteEquilibriaBusiness Infrastructure - Curing Back Office Blues PodcastBehind the Facade: How to Structure Company Operations for Sustainable SuccessMentioned in this episode:Podcast TownCheck out our services for your B2B brand! Grow With Podcast Town

Alicia Butler Pierre explores practical approaches for existing organizations aiming to refocus, reorganize, and restructure. Tailored for fast-growing businesses with a minimum of three years of operation, the discussion centers on actionable insights that can make a substantial impact.Alicia introduces a strategic exercise designed to refine organizational aspects, including the creation of clear and concise job descriptions. She delves into crafting an efficient organizational chart, streamlining digital and physical record-keeping, and optimizing workspace arrangements. These elements collectively contribute to the enhancement of overall operational efficiency.If you're part of a growing organization seeking proven strategies to adapt and thrive, this micro-episode provides valuable guidance on the essential steps to refocus and restructure effectively. Tune in to gain practical insights that can propel your business toward sustainable growth.Episode Highlight:02:11 - How are stick figures and index cards foundational to your business infrastructure? Here's what comes out of those exercises that I just described. Number one, job descriptions. Now you have succinct, transparent, well-thought out job descriptions, so that there isn't any room for interpretation. You know exactly what you want that specific role to do, and now you're in a better position to go and recruit, interview, and hopefully even offer some type of offer to have someone join your team. It also serves as a foundation for creating an organizational chart for your business. You asked, "What does it look like when you have three to five employees or five to ten, then ten plus?" We always have at least two versions of an organizational chart that we create for our clients. The current state, meaning this is what it looks like now, and maybe for the next twelve months. And then there's a version, this is what it's probably going to look like in three years or five years, just so that everyone has a visual picture of how much the company can grow if they continue on their trajectory.Connect with Elzie LinkedInSupport the journeyJoin the Flame StartersContact Alicia Butler Pierre LinkedInWebsiteEquilibriaBusiness Infrastructure - Curing Back Office Blues PodcastBehind the Facade: How to Structure Company Operations for Sustainable SuccessMentioned in this episode:Podcast TownCheck out our services for your B2B brand! Grow With Podcast Town

Alicia Butler Pierre underscores the paramount importance of documentation in the realm of business operations. Diving into the analogy of documentation as business recipes, she advocates for the meticulous recording of processes and procedures to ensure seamless replication.With a focus on enhancing operational skills, Alicia emphasize the need to transfer valuable insights from the minds of individuals to a documented format. Just like a recipe detailing the order of ingredients, temperature, timing, and equipment, comprehensive documentation becomes the backbone of successful business processes.Tune in to hear about the repercussions of neglecting detailed documentation, pointing out that without it, businesses may face increased turnover cycles. Employees, without proper guidance, struggle to reproduce desired results, making documentation a key ingredient for sustainable success in the business world. Listen to this concise yet impactful exploration of why documentation is a must for businesses aiming to thrive and endure in the competitive landscape.Episode Highlight:00:37 - Document what you do and how you do it. Those two things alone will carry you far. And when you document it, document it in a way that if you were to hand it to someone else, that person could, within reason, not only follow it and understand it, but produce the same result as if you were to do whatever it is that you've written down. Think of this. This is what we call processes in operations speak. Get your processes and your procedures out of your head and onto paper, into some digital format. Whatever you can get it into that can easily be shared with someone else.Connect with Elzie LinkedInSupport the journeyJoin the Flame StartersContact Alicia Butler Pierre LinkedInWebsiteEquilibriaBusiness Infrastructure - Curing Back Office Blues PodcastBehind the Facade: How to Structure Company Operations for Sustainable SuccessMentioned in this episode:Podcast TownCheck out our services for your B2B brand! Grow With Podcast Town

Alicia Butler Pierre delves into the dynamics of business, exploring the allure of marketing and the often-overlooked significance of operations. Unpacking why marketing is often considered "sexy," she sheds light on the critical balance needed for sustainable success.Alicia also discusses the pivotal role cash flow and effective operations play in preventing business failures. Surprising statistics reveal that only a fraction of companies that cross the 10-year mark manage to reach subsequent milestones. She emphasizes the potential pitfalls of poor operations, emphasizing that it's the backbone of how businesses produce or deliver goods and services — essentially, what keeps the lights on.For an engaging conversation on the essentials of business longevity, join Elzie and Alicia as they explore the seduction of marketing and the operational intricacies that can make or break a business. Tune in for a fresh perspective on achieving enduring success in the business world.Episode Highlight:02:19 - For businesses that will fail after that 10-year mark, there's a number of reasons why they can fail. But one reason, as you so again brilliantly pointed out, Elzie, is because they go from not having enough customers to having too many. And because they are not focusing on those things that you call as being in the middle, they're so focused on bringing the business in that they're not looking at the customers that are angry and not returning and leaving bad reviews and then bad word of mouth spreads way faster than positive word of mouth, all of these things start to rear their ugly head and it creates this recipe for disaster via failure.Connect with Elzie LinkedInSupport the journeyContact Alicia Butler Pierre LinkedInWebsiteEquilibriaBusiness Infrastructure - Curing Back Office Blues PodcastBehind the Facade: How to Structure Company Operations for Sustainable SuccessMentioned in this episode:Podcast TownCheck out our services for your B2B brand! Grow With Podcast Town

We're finishing 2023 the same way we started it – with our most popular episode to date. It comes from our original business infrastructure masterclass season.   In this remastered episode, you'll hear the story of Emily Miller – a fictitious character from the book, Behind the Façade: How to Structure Company Operations for Sustainable Success.   She is the founder and Executive Director of a fast-growing non-profit. An appearance on a daytime talk show goals viral, giving the non-profit unprecedented exposure. Sadly, it also exposes Emily's leadership weakness.   When she learns the non-profit's board is threatening to replace her, she springs into action by hiring a consultant who introduces her to the Business Parts Analysis – the first element of building business infrastructure. This helps secure her future and reputation.   This is a storytelling format that we hope you enjoy and will leave you inspired to improve your organization's operations. As you close the door on 2023, and open a new one for 2024, may you take the lessons learned from this season of remastered episodes to grow and scale in a way you never thought possible!  

As we approach the end of 2023, we're rounding out our season of remastered episodes. Our latest trip to our podcasting vault leads us to a guest on the other side of the world – India to be exact, with special guest Aman Agarwal.   Aman is a former engineer and B2B salesman who built SANPRAM Transnational in response to a growing crisis he noticed while working in Silicon Valley – the widening technical fluency gap between leaders and technologists.   If accounting is the language of business, then technology is the language of scale. As founders and leaders of our businesses, we must be fluent in both.   In this remastered episode, Aman shares more about why he, as a technologist, chose to start an education company to close technical fluency gaps so that non-tech businesses can understand how to translate their strategic growth goals into language that technologists use.   He also shares the business infrastructure he and his small, but mighty team are building to ensure they build a solid foundation that will allow them to successfully scale in a slow and intentional, yet highly effective and profitable way.   You'll also discover how Aman developed an equation for scaling his company and how you can also figure out a similar equation based on your company's unique formula for success.  

Today I'm excited to have a conversation with Alicia Butler Pierre, an operational management consultant, CEO of Equilibria, and author. Alicia shares her journey from being a process engineer to an entrepreneur offering business infrastructure solutions. We are also going to talk about the need every entrepreneur has for business infrastructure and its importance in smooth operations and scaling up, both for home-based businesses and larger companies. Alicia is going to share the significance of a system to link the people, processes, and technologies in business to create a solid foundation, and she will recommend some digital tools and simple methods to start documenting business processes to create and improve business infrastructure. Topics Covered: 15:43 Discussing Business Infrastructure 20:50 Understanding the Need for Business Infrastructure 26:55 Key Questions for Business Infrastructure 32:14 The Challenge of Scaling a Business 32:40 The Importance of Systemizing Business Operations 33:07 Breaking Down the Business Framework 33:46 Understanding the Role of Each Department in Your Business 34:15 The Power of Delegation in Business Growth 34:55 Organizing Your Company's Digital Records 35:37 The Role of Physical Workspace in Business Productivity 36:55 The Benefits of Business Infrastructure I hope you learned some valuable things in this episode.  I truly believe you have Greatness inside you.  I know you can Learn, Grow and Accomplish anything you put your mind toward.  I appreciate you listening today.  See you tomorrow. George Wright III FREE Daily Mastermind Resources: CONNECT with George & Access Tons of Resources Get access to Proven Strategies and Time-Test Principles for Success. Plus, download and access tons of FREE resources and online events by joining our Exclusive Community of Entrepreneurs, Business Owners, and High Achievers like YOU. Join FREE at www.JoinTheEvolution.com   About George Wright III: George Wright is a Proven, Successful Entrepreneur- and he knows how to inspire entrepreneurs, companies, and individuals to achieve Massive Results. With more than 20 years of Executive Management experience and 25 years of Direct Marketing and Sales experience, George is responsible for starting and building several successful multimillion-dollar companies. He started at a very young age to network and build his experience and knowledge of what it takes to become a driven and well-known entrepreneur. George built a multi-million-dollar seminar business, promoting some of the biggest stars and brands in the world. He has accelerated the success and cash flow in each of his ventures through his network of resources and results driven strategies. George is now dedicated to teaching and sharing his Prosperity Principles and Strategies to every Driven and Passionate Entrepreneur he meets. His mission is to Empower Entrepreneurs Globally to create Massive Change and LIVE their Ultimate Destiny.   About Alicia Butler Pierre Alicia Butler Pierre's career in operations began over 20 years ago as a chemical engineer in several chemical plants and oil refineries in her native Louisiana. It's here where she first started applying principles of process engineering. Alicia is the founder and CEO of Equilibria, Inc., where she formulated the Kasennu methodology for her clients. She has since successfully applied this methodology in over 30 different industries and counting. Equilibria boasts the world's largest and most comprehensive repository on business infrastructure for small businesses. She has a B.S. in Chemical Engineering from Louisiana State University and an MBA from Tulane University. She is also a certified Lean Six Sigma Black Belt and has authored over 200 articles, case studies, videos and white papers in the areas of business infrastructure, process improvement and operational excellence. Combined, her content has received over a quarter of a million views on SlideShare.net alone. Her ability to blend scientific, business and mathematical methodologies to solve complex operational problems enables her to bring a unique, tactical and realistic perspective to her clients, who have also included larger enterprises like The Coca-Cola Company, Lowe's and Shell Oil Company. Alicia loves traveling internationally and studying ancient civilizations. She lives in Georgia with her husband. Committed to doing the right things the right way, her mantra is "to leave it better than you found it."   Guest Resources: Personal Website:  AliciaButlerPierr.com Free Linkedin Newsletter:  The Smooth Operator Free Chapter from Book:  Behind the Façade: How to Structure Company Operations for Sustainable Success Tips & Strategies:  29 Processes Every Small Business Should Have  

Today I'm excited to have a conversation with Alicia Butler Pierre, an operational management consultant, CEO of Equilibria, and author. Alicia shares her journey from being a process engineer to an entrepreneur offering business infrastructure solutions. We are also going to talk about the need every entrepreneur has for business infrastructure and its importance in smooth operations and scaling up, both for home-based businesses and larger companies. Alicia is going to share the significance of a system to link the people, processes, and technologies in business to create a solid foundation, and she will recommend some digital tools and simple methods to start documenting business processes to create and improve business infrastructure. Topics Covered: 15:43 Discussing Business Infrastructure 20:50 Understanding the Need for Business Infrastructure 26:55 Key Questions for Business Infrastructure 32:14 The Challenge of Scaling a Business 32:40 The Importance of Systemizing Business Operations 33:07 Breaking Down the Business Framework 33:46 Understanding the Role of Each Department in Your Business 34:15 The Power of Delegation in Business Growth 34:55 Organizing Your Company's Digital Records 35:37 The Role of Physical Workspace in Business Productivity 36:55 The Benefits of Business Infrastructure I hope you learned some valuable things in this episode.  I truly believe you have Greatness inside you.  I know you can Learn, Grow and Accomplish anything you put your mind toward.  I appreciate you listening today.  See you tomorrow. George Wright III FREE Daily Mastermind Resources: CONNECT with George & Access Tons of Resources Get access to Proven Strategies and Time-Test Principles for Success. Plus, download and access tons of FREE resources and online events by joining our Exclusive Community of Entrepreneurs, Business Owners, and High Achievers like YOU. Join FREE at www.JoinTheEvolution.com   About George Wright III: George Wright is a Proven, Successful Entrepreneur- and he knows how to inspire entrepreneurs, companies, and individuals to achieve Massive Results. With more than 20 years of Executive Management experience and 25 years of Direct Marketing and Sales experience, George is responsible for starting and building several successful multimillion-dollar companies. He started at a very young age to network and build his experience and knowledge of what it takes to become a driven and well-known entrepreneur. George built a multi-million-dollar seminar business, promoting some of the biggest stars and brands in the world. He has accelerated the success and cash flow in each of his ventures through his network of resources and results driven strategies. George is now dedicated to teaching and sharing his Prosperity Principles and Strategies to every Driven and Passionate Entrepreneur he meets. His mission is to Empower Entrepreneurs Globally to create Massive Change and LIVE their Ultimate Destiny.   About Alicia Butler Pierre Alicia Butler Pierre's career in operations began over 20 years ago as a chemical engineer in several chemical plants and oil refineries in her native Louisiana. It's here where she first started applying principles of process engineering. Alicia is the founder and CEO of Equilibria, Inc., where she formulated the Kasennu methodology for her clients. She has since successfully applied this methodology in over 30 different industries and counting. Equilibria boasts the world's largest and most comprehensive repository on business infrastructure for small businesses. She has a B.S. in Chemical Engineering from Louisiana State University and an MBA from Tulane University. She is also a certified Lean Six Sigma Black Belt and has authored over 200 articles, case studies, videos and white papers in the areas of business infrastructure, process improvement and operational excellence. Combined, her content has received over a quarter of a million views on SlideShare.net alone. Her ability to blend scientific, business and mathematical methodologies to solve complex operational problems enables her to bring a unique, tactical and realistic perspective to her clients, who have also included larger enterprises like The Coca-Cola Company, Lowe's and Shell Oil Company. Alicia loves traveling internationally and studying ancient civilizations. She lives in Georgia with her husband. Committed to doing the right things the right way, her mantra is "to leave it better than you found it."   Guest Resources: Personal Website:  AliciaButlerPierr.com Free Linkedin Newsletter:  The Smooth Operator Free Chapter from Book:  Behind the Façade: How to Structure Company Operations for Sustainable Success Tips & Strategies:  29 Processes Every Small Business Should Have  

We're getting close to the end of our season of remastered episodes. These are previous episodes that were popular. We've taken them off the shelf of our podcasting vault and revived them with the quality you're used to hearing now on our show!    Up next from our vault is our episode with Lynn Bonner. She's working double duty as the CEO of her firm, Action Leadership Lab, as well as a VP at U.S. Bank.   How does she successfully manage this?   Well, as she says, it takes energy, leadership, and action to get things done. In this remastered episode, Lynn defines what it means for a company to be agile and shares how she applies both agile and digital transformation principles from her corporate experience to build the business infrastructure required to scale her clients' companies.    Discover why the key to building, scaling, and sustaining your company's operations may lie in taking action in short, incremental steps.      

We've selected our next episode to remaster and you're in for a treat!   Why?   Because this episode is all about podcasting – that is, the actual business of podcasting. It features Doug Sandler, someone we refer to as a podcasting “O.G.” Not only is the co-host of the wildly successful Nice Guys on Business podcast, but he also is the co-founder of Turnkey Podcast Productions.   Like entrepreneurship, podcasting is not for the faint of heart. It requires patience, commitment, and consistency – all of which is challenging since it takes a while before you know who your audience is. In this remastered episode, Doug reveals the business infrastructure required for a successful podcast. He also shares the types of podcasts that tend to do really well and how you can monetize them.   Learn the significance of knowing your market, offer, and message and how that winning combination can make podcasting a viable revenue source for you or your business.      

Our continued search through our podcasting vault has led us to the next episode to remaster. Who was selected? None other than Shellye Archambeau.   As a master planner and strategist, Shellye knows how to create roadmaps to accomplish just about anything she sets her mind to. This is what led her to attend a top-ranked university, moving up the ranks at IBM, and ultimately becoming a CEO by the time she turned 40.   In this remastered episode, we use her book, Unapologetically Ambitious, to anchor our conversation. Shellye shares her journey in becoming one of the first black women to lead a high-tech Silicon Valley company. Specifically, she reveals how she builds and empowers teams to build business infrastructure to support rapid, sustainable growth.   Along the way, she also shares her predictions for remote working, how to delegate effectively, and why falling in love with your market is essential for scaling your business.   Discover why she says you deserve to be ambitious and to do so unapologetically.      

We're back inside our podcasting vault in search of the next episode to remaster. This time we've selected Jeff Wald, a serial entrepreneur, investor, and bestselling author.   Jeff previously left our podcast listeners on the edge of their seats as he took us on his journey of starting, building, growing, scaling, and ultimately selling not just one but two small businesses to Fortune 500 companies.    In this remastered episode, you'll have the benefit of listening to Jeff's story guided by narration as he shares how he did a brief stint working as an auxiliary officer for the NYPD and ultimately left behind a career at an investment banking firm to start his first company.   Though that company failed, he learned some valuable lessons, dusted himself off, and in true entrepreneur fashion, started another company. And then another one. When he founded WorkMarket, he knew that scaling from 8 to 8,000 salespeople required business infrastructure. Eventually, Jeff sold those two companies to ADP and Salesforce.   How did he do it? Listen now to discover this and much more!    

What's next as we continue searching through our podcasting vault?   None other than Jennifer Wang.     Her original interview took place during the pandemic and resulted in an outpouring of love not only from our listeners but also from many of Jennifer's clients who saw the episode promoted across different platforms. So, it's no surprise that this is our next episode selected for remastering.     Jennifer began her career with a major advantage. Being Chinese American, speaking fluent Japanese, and having lived in multiple countries as a child afforded her an appreciation for cultural differences. Now, as an entrepreneur, she imbues this with every project.   In this episode, Jennifer speaks openly about how she became a preeminent event designer and event planner and explains the difference between the two roles. She also gives us a peek behind the curtain of her processes for creating film and television events that offer a seamless experience for clients.   A huge part of her success is in the business infrastructure she's built over the past 20 years, which includes an all-star team. Take note of how her relentless work ethic and attention to detail help her company land clients like Netflix and NBCUniversal.    

Our next search through our podcasting vault leads us to this classic episode that generated quite the buzz when it originally aired. In fact, it stayed in our top ten most downloaded episodes for nearly two years!   Who does it feature?   None other than filmpreneur, Forrest Tuff. A former basketball athlete, he's now an award-winning public speaker, author, founder and CEO of One Vision Productions, and a philanthropist with a focus on financial literacy.   Whether on the basketball court or in the shark-filled waters of business, Forrest plays any game to win. In fact, he's found a clever way to blend all of his skills and experiences into what he's coined, “The One Vision Productions Way” – a philosophy that serves as the compass for growing his film production company rooted in quality, consistency, and innovation.   In this remastered episode, he describes the two specific actions he took to reduce overhead that radically transformed his business model.  Find out how this transformation also solidified his company's business infrastructure and increased their operating capacity as well as competitive advantage leading to greater agility, revenue, and profitability.   Discover what Forrest means when he says, “When you call yourself the CEO, you have to make hard decisions.” Listen now and heed his advice!