Real Estate team leader Tom Toole shares valuable information on recent trends, production hacks, and current events for consumers and agents in weekly episodes of Tom's Take and Agent Hacks.
The Tom Toole Sales Group Podcast


Private exclusive listings are becoming a bigger talking point in real estate, and if you're taking listing appointments, you need to be prepared for that conversation. In this episode of Best Agent Hacks, Tom Toole breaks down how listing agents can confidently handle the private exclusive listing objection and protect the seller's focus on one thing that matters most: getting the best price possible. You'll learn: * How to explain what a private exclusive listing really is * Why limited exposure can limit competition * How to use third-party validation at the listing appointment * Questions to ask sellers that lead to self-discovery * A proactive marketing strategy to get ahead of this objection before the appointment even happens This is not about hype or theory. It's about being prepared with documented plays that help sellers make informed decisions and help agents win more listings. If you're a listing agent competing in today's market, this is a conversation you need to know how to handle.

Mortgage rates just hit their highest level of 2026—so what does that actually mean if you're buying or selling a home? In this episode of Tom's Take, we break down why rates jumped (bond market movement, inflation pressure, and global conflict), and more importantly, how to think about your next real estate move in the next 6–12 months. You'll learn: - What's driving mortgage rates right now - Two possible scenarios for where rates go next - Why trying to “time the market” doesn't work - The 3 key questions every seller must answer - The 3 key questions every buyer must answer - What rising rates could mean for inventory and opportunity If you're in the Greater Philadelphia area or planning a move soon, this is the framework you should be using to make a smart decision. Need help navigating the market? Schedule a call with our team using the link in the comments.


What actually gets people to call you back? After analyzing 19,000 real consumer sales calls, we uncovered three major mistakes agents and sales professionals make on voicemails—and how to fix them. Most sales calls fail not because of bad leads, but because of unclear next steps, confusing messaging, and weak value propositions. In this episode of Best Agent Hacks, we break down the three simple improvements that can dramatically increase your callback rate and conversion: • How to leave clear, agent-led next steps that remove confusion • Why repeating your phone number and slowing down increases responses • The power of benefit-driven voicemails with one clear call to action We also share practical scripts you can use immediately when following up with buyers and sellers. If you're in real estate, sales, or business development, mastering phone communication is one of the fastest ways to improve your pipeline. Simple improvements like clear follow-up timelines, stronger value delivery, and removing filler words can dramatically improve your conversations and conversions.

If you're having trouble selling your house, you're not alone. Search interest for “why won't my house sell” recently hit its highest level ever in the U.S. In this episode of Tom's Take, Tom explains the real reason some homes aren't selling in today's market—and why it doesn't necessarily mean the housing market is crashing. The reality is the market is normalizing after the pandemic's “everything sells instantly” conditions. When a home struggles to sell, it almost always comes down to three factors: how the home shows, how it's marketed, and how it's positioned in the market. In this video you'll learn: * The three reasons homes sell (or don't sell) * Why pricing is part of your marketing strategy * The importance of a strong listing launch plan * How aggressive marketing creates buyer demand * What sellers should evaluate if their home is sitting on the market If your home hasn't sold yet, the right strategy could make all the difference.


Our team analyzed over 19,000 real conversations with buyers and sellers to uncover what top agents are doing differently on the phone. In this episode of Best Agent Hacks, Tom Toole breaks down the three strategies that consistently lead to better conversations, stronger relationships, and more appointments. You'll learn how top-performing agents: • Build empathetic rapport that keeps prospects engaged • Ask the right discovery questions to uncover motivation and timing • Use market triggers and real-time data to create urgency and relevance Plus, I share six practical ways to implement these strategies immediately in your calls so you can turn everyday conversations into real opportunities. If you want to improve your phone skills, generate more appointments, and position yourself as a trusted advisor instead of just another agent checking in, this episode is for you. Subscribe for more strategies that help agents build predictable pipelines and close more deals.

Housing affordability was barely mentioned during the State of the Union — and that tells us more than you might think. In this episode of Tom's Take, Tom breaks down what the lack of federal housing policy really means for buyers and sellers in 2026. From pent-up demand and inventory shortages to mortgage rates hovering near 6%, the current market conditions aren't changing anytime soon. If you're thinking about buying or selling, understanding today's supply challenges, delayed inventory from winter storms, and shifting buyer behavior could impact your timing and strategy.


GDP missed expectations, mortgage rates dipped below 6%, and new tariff rulings could impact construction costs — but what does that actually mean for buyers and sellers in the Greater Philadelphia housing market? In this episode of Tom's Take, Tom Toole breaks down the latest economic headlines and local market data across Chester County, Delaware County, Montgomery County, the Main Line, and Philadelphia. With inventory still tight in the suburbs and spring listings expected to rise after winter storms slowed momentum, strategy matters more than ever. You'll learn: * Why sub-6% mortgage rates are bringing buyers back * What rising inventory really means locally * How GDP and tariffs may affect housing and construction costs * What buyers and sellers should do right now to stay competitive If you're thinking about buying, selling, or just trying to understand where the market is heading in 2026, this breakdown will give you a clear game plan.

Most real estate agents have a CRM — but very few use it the right way. In this episode of Best Agent Hacks, Tom breaks down five powerful CRM strategies that top producers use every day to book more appointments, improve follow-up, and scale their business. From proper pipeline stages and automated property drips to call recording and appointment scheduling, you'll learn how to turn your CRM into a true business asset instead of just a database. If you want more conversations, more efficiency, and more closings in 2026, this is a must-watch.


The spring real estate market is heating up — but most agents wait too long to prepare. In this episode of Best Agent Hacks, Tom breaks down the 5 strategies you need right now to win more listings, book more appointments, and take your unfair share of sales before July 4th. From mapping your pipeline and time-blocking income-producing activities to setting daily standards and closing support gaps, this is a tactical playbook for agents who want real growth — not just motivation. If you're serious about scaling your business this season, watch the full breakdown and start implementing today.

U.S. payrolls just beat expectations with 130,000 new jobs added, inflation dropped to 2.4%, and mortgage rates are holding steady in the low-6% range — but what does that actually mean if you're buying or selling real estate in 2026? In this episode of Tom's Take, Tom breaks down the latest economic data, what it signals for mortgage rates, and why pent-up spring housing demand could create major opportunities for both buyers and sellers in Greater Philadelphia and beyond. You'll learn: * How strong job growth impacts the housing market * Why inflation trends matter for mortgage rates * What buyers should prepare for before competition increases * Why sellers may want to list before inventory spikes If you're planning a move in the next 6–12 months, this breakdown will help you understand where the market is heading — and how to position yourself to win.


Training matters—but reps are where you actually get paid. In this episode, Tom Toole, Brian, and Paul break down why most agents stall after “learning” the script: they never get enough real at-bats with live clients. We cover the simple path: classroom → role play → performance, how to build confidence through repetition, why practicing on paychecks is a losing strategy, and how consistent opportunities (conversations + appointments) accelerate growth. Subscribe for weekly agent hacks—and grab the link in the comments if you want help getting more real at-bats in your business.

A federal judge just rejected Compass's attempt to block Zillow's private listing ban — and most sellers don't realize what this actually means. In this episode of Tom's Take, I break down the Zillow vs Compass legal battle, how Zillow's listing standards work, and why publicly marketing a home without the MLS could get your listing banned. If you're thinking about selling, this decision could directly impact your exposure, offers, and final sale price. We'll also cover what Bright MLS data shows about public vs off-market sales and how to protect yourself as a seller.

CoStar spent billions trying to crack residential real estate with Homes.com—and the results were brutal. In this episode of Best Agent Hacks, we break down what went wrong and, more importantly, what real estate agents can learn from it. If you're growing your business in 2026 and beyond, this is a masterclass on focus, lead pillars, parallel addition, and why abandoning what works is the fastest way to stall your momentum.

A major Federal Reserve update just dropped. Rates remain unchanged, Kevin Warsh is named the new Fed Chair, and the market is reacting. In this episode of Tom's Take, I break down what the Fed's decision, dissenting votes, and hawkish leadership could mean for mortgage rates, buyers, sellers, and the spring housing market—especially in the Greater Philadelphia suburbs. Here's what matters now and how to plan your next move.


“We're waiting” is one of the most common real estate objections—and most agents lose business by going silent. In this episode, Tom Toole shares 5 practical ways to stay in touch without sounding pushy or salesy, including a video market analysis (CMA), smart MLS e-alert setups, home-prep/vendor guidance, lender introductions, and getting the paperwork right (especially post–Aug 2024). Use these follow-up systems to deliver real value, stay relevant with buyers and sellers, and sign more business.

President Trump discussed housing policy at the World Economic Forum, and a lot of ideas are being thrown around — from mortgage-backed securities purchases to credit card interest caps and changes to capital gains taxes on primary residences. In this episode of Tom's Take, I break down what was said, what wasn't, and what actually matters for buyers and sellers heading into 2026. We'll look at interest rates, affordability, inventory, proposed policy changes, and why supply — not spending power — remains the biggest issue in housing. If you're thinking about buying or selling in 2026, understanding local data, realistic affordability, and long-term planning matters more than headlines.

Come list me calls are the holy grail of real estate—but most agents wait around hoping they just happen. In this video, I break down four proven, long-term strategies that consistently generate inbound listing opportunities. You'll learn how to use daily sphere activity, micro-farming, buyer letters, and video CMAs to create predictable listing appointments. This isn't a shortcut—it's a system that works when executed consistently. If you want more sellers reaching out to you, this is where to start.

President Trump announced a plan to deploy $200 billion from Fannie Mae and Freddie Mac into mortgage-backed securities — a move designed to push mortgage rates lower and improve housing affordability. In this episode of Tom's Take, I break down how mortgage bonds actually impact rates, why we briefly saw rates dip below 6%, and what this could mean for buyers and sellers heading into 2026. We'll also cover why this may be short-term relief, what to watch with inventory and competition, and why early movers often have an advantage when rates shift before the crowd reacts.


It's mid-January — and if you still think “it's early,” you're already behind. In this episode of Best Agent Hacks, Tom breaks down the exact pacing benchmarks agents should hit by the end of January, why real estate is a 90-day delayed business, and how to use data (not hope) to get back on track fast. You'll learn the 13.5% rule, daily call and conversation math, simple re-engagement scripts, and how to build momentum before spring hits. If you want clarity, structure, and a real January on-pace plan, this episode is for you.

The White House announced plans to ban large institutional investors from buying single-family homes — and the internet exploded. But what does this actually mean for buyers, sellers, inventory, rentals, and affordability? In this episode of Tom's Take, I break down the real data, why institutional ownership is far smaller than most people think, and what buyers should focus on instead of headlines. If you're planning to buy or sell, this is what actually matters.


The Greater Philadelphia area just ranked as a Top 10 luxury housing market in the country, according to Realtor.com. In this episode, I break down what that ranking actually means for luxury buyers and sellers heading into 2026. We'll cover pricing thresholds, days on market, where seven-figure homes are selling fastest, and why areas like the Main Line and Wayne continue to lead the luxury market. If you're buying, selling, or upgrading in the $900K–$1M+ range, this data matters.

“Expired Listing Day” gets hyped every January, but if expireds are your only plan for 2026, you're missing the data. In this episode, Tom breaks down why the advice is overblown and shares 5 more predictable listing pillars: sphere/COI marketing, a simple “one more thing” script to uncover sellers, video CMAs, sales leverage with open houses + neighborhood outreach, and consistent direct mail farming. Want help building your listing plan? Click the link in the comments to book a call.


Training is important—but it won't produce commission by itself. In this episode, Tom breaks down why real opportunity (“at-bats”) is what builds confidence, sharpens skill, creates momentum, and ultimately drives income. Learn the 5 reasons reps matter most, how to stop overthinking, and what to track so your production actually follows.

Is the lock-in effect finally starting to fade? In this episode of Tom's Take, I break down new data showing early signs that housing affordability may be improving as we head into 2026. We look at mortgage rate trends, inventory growth across the Greater Philadelphia area, and what this means for buyers and sellers navigating today's market. This isn't a crash or a boom — it's about understanding the real numbers and how to plan smarter.

“How's the market?” is the most common real estate question — and the real answer is: it depends. In this episode of Tom's Take, I break down November housing data across the Greater Philadelphia area, including Philadelphia, Chester, Delaware, Montgomery, and surrounding counties. We cover inventory growth, pricing trends, days on market, mortgage rates, and what buyers and sellers should be doing now to prepare for smart moves in 2026.

Most real estate agents think follow-up is one call, one text, and one email. That mindset is killing deals. In this video, I break down the 4-step follow-up system that top agents use to book more appointments, create real conversations, and win business in 2026. From six-plus contact attempts to 1-to-1 video messaging and value-based outreach, this is what real follow-up actually looks like if you want consistent sales.

The Federal Reserve just delivered its final rate cut of the year — a widely expected 25 basis point move — but Jerome Powell's message on housing may be the biggest takeaway. In this episode of Tom's Take, I break down what the Fed actually said, why rate cuts won't fix affordability, how inventory and the lock-in effect are shaping 2026, and what buyers and sellers in the Greater Philadelphia area should do next. If you're planning a real estate move, this is what matters.


“Work smarter, not harder” is terrible advice for real estate agents. In this video, I break down how to work smarter and harder so you can actually grow your income in 2026. You'll learn three proven strategies our team used to beat the market: 1. How to raise your average sale price 2. How to evaluate and double down on your most profitable lead pillars 3. How to build a scalable, repeatable client intake process that converts. Whether you're in the Greater Philadelphia area or any market, these are documented, real-world plays you can plug into your business. Watch, take notes, and if you want help implementing this, schedule a call with our team using the link below.

The latest jobs, inflation, and housing data just dropped — and the predictions don't match. Realtor.com, Fannie Mae, and economists are all pointing in different directions, leaving buyers and sellers wondering what 2026 will really look like. In this episode, I break down the numbers, what they mean, and how to make a smart real estate decision in uncertain conditions. If you're planning a move in The Greater Philadelphia Area, want guidance, or need clarity — schedule a call using the link below.


Struggling with buyer and seller objections like “I want to wait,” “prices are too high,” or “I'm not ready”? In this episode, Tom breaks down the ACA Framework — the simplest and most effective system for handling objections without pressure, scripts, or awkward conversations. Learn how top agents use Acknowledge, Compliment, and Ask to uncover motivation, build rapport, and convert more opportunities. If you want coaching like this, subscribe and hit the bell. To schedule a call with our team, use the link in the comments.

NAR is forecasting a 14% jump in home sales and continued price growth heading into 2026. In this episode, Tom breaks down what the latest data means for buyers and sellers in the Greater Philadelphia area, including inventory expectations, pricing trends, interest rate projections, and how to time your move. Whether you're planning to buy or sell, this market breakdown will help you prepare for 2026.

Here's your no-nonsense Greater Philadelphia market update using the latest data through October. Prices are up, inventory is rising, sales are flat, and showings are dipping — and what you do next depends on the type of property you own and your timeline. Whether you're buying or selling in Chester, Delaware, Montgomery, Bucks, or the City of Philadelphia, this breakdown shows how to prepare for 2026 and make smart moves now.

This week, Tom Toole breaks down a simple but powerful client attraction strategy: the Black Friday email. Learn how to engage your database, support local businesses, and build goodwill without asking for anything in return. Perfect for agents looking to stay top-of-mind through the holidays. Presented by Tom Toole Sales Group at RE/MAX Main Line.

Home sellers across the Greater Philadelphia area are wondering whether to list now or wait until 2026. Instead of opinions, we break down real data from Chester, Delaware, Montgomery County, and Philadelphia—months supply, pending sales, competition cycles, and the best timing windows. If you need a personalized plan, schedule a call with our team in the comments.