Podcast appearances and mentions of James Daley

James Daley preaches on Ephesians 3:14-21 Prayer for Spiritual Strength (Part 1) Please Visit Us: milleravenuechurch.org  ---------------------------------------------------------------- Watch full service here https://vimeo.com/manage/videos/1079685400 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Ephesians 3:14-21 Prayer for Spiritual Strength (Part 2) Please Visit Us: milleravenuechurch.org  ---------------------------------------------------------------- Watch full service here https://vimeo.com/manage/videos/1079685400 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Mark 13:3-13 Signs of the End of the Age (Part 2) Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch the full video https://vimeo.com/manage/videos/1014159798 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Mark 13:3-13 Signs of the End of the Age (Part 1) Please Visit Us: milleravenuechurch.org  ---------------------------------------------------------------- Watch the full video https://vimeo.com/manage/videos/1014159798 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Mark 14:12–25 The Passover with the Disciples & Institution of the Lord's Supper. Please Visit Us: milleravenuechurch.org  ---------------------------------------------------------------- Watch the full video https://vimeo.com/manage/videos/1023837080 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Mark 10:32–34 Jesus Foretells His Death a Third Time. Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch the full video https://vimeo.com/manage/videos/991438623 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Mark 11:12–19 Jesus Curses the Fig Tree & Jesus Cleanses the Temple. Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch the full video https://vimeo.com/manage/videos/1000230860 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Mark 9:14-32 Jesus Heals a Boy with an Unclean Spirit and Jesus Again Foretells Death and Resurrection (Part 2) Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch the full video https://vimeo.com/manage/videos/972708424 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Mark 9:14-32 Jesus Heals a Boy with an Unclean Spirit and Jesus Again Foretells Death and Resurrection (Part 1) Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch the full video https://vimeo.com/manage/videos/972708424 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Mark 7:14–30 What Defiles a Person & The Syrophoenician Woman's Faith (Part 1) Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch the full video https://vimeo.com/manage/videos/950632150 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Mark 7:14–30 What Defiles a Person & The Syrophoenician Woman's Faith (Part 2) Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch the full video https://vimeo.com/manage/videos/950632150 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving     

James Daley preaches on Mark 6:14-29 The Death of John the Baptist (Part 2) Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch the full video https://vimeo.com/manage/videos/940564414 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Mark 6:14-29 The Death of John the Baptist (Part 1) Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch the full video https://vimeo.com/manage/videos/940564414 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Mark 3:1-12 Jesus preaching and healing (Part 2) Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/914648246 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Mark 3:1-12 Jesus preaching and healing (Part 1) Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/914648246 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley discusses and explains baptism, in depth. The focus is on the baptism of the Holy Spirit (Part 2)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/907348598 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley discusses and explains baptism, in depth. The focus is on the baptism of the Holy Spirit (Part 1)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/907348598 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley and Bernadette McGaley met on the park run course and have been together ever since. They join Ray to chat about their recent proposal.

James Daley preaches on How Many Baptisms Must We Have? Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/899134191 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Galatians 6:1-10 Bear One Another's Burdens (Part 1) Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/886319557 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Galatians 6:1-10 Bear One Another's Burdens (Part 2) Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/886319557 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley and Bernadette McGaley join Ray in a celebratory mood after becoming engaged at the Park Run in Tralee over the weekend.

James Daley preaches on Galatians 4:1–20 Sons and Heirs & Paul's Concerns for the Galatians (Part 1)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/878140399 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Galatians 4:1–20 Sons and Heirs & Paul's Concerns for the Galatians (Part 2)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/878140399 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Galatians 2:1-10 Paul Accepted by the Apostles (Part 2)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/867782450 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Galatians 2:1-10 Paul Accepted by the Apostles (Part 1)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/867782450 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount, your gift helps us continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Luke 23:26-43 The Crucifixion (Part 1)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/849991431 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Luke 23:26-43 The Crucifixion (Part 2)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/849991431 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Luke 22:35-46 Scripture Must Be Fulfilled in Jesus & Jesus Prays on the Mount of Olives (Part 1)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/839555915 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Luke 22:35-46 Scripture Must Be Fulfilled in Jesus & Jesus Prays on the Mount of Olives (Part 2)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/839555915 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Luke 21:29-38 The Lesson of the Fig Tree & Watch Yourselves (Part 1)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/831069030 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Luke 21:29-38 The Lesson of the Fig Tree & Watch Yourselves (Part 2) Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/831069030 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Luke 20:9-18 The Parable of the Wicked Tenants (Part 1)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Luke 20:9-18 The Parable of the Wicked Tenants (Part 2)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Luke 22:47-62 Betrayal and Arrest of Jesus & Peter Denies Jesus (Part 1)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/811871398 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

James Daley preaches on Luke 22:47-62 Betrayal and Arrest of Jesus & Peter Denies Jesus (Part 2)   Please Visit Us: milleravenuechurch.org ---------------------------------------------------------------- Watch Full Sermon: https://vimeo.com/manage/videos/811871398 ---------------------------------------------------------------- LIVE - Sunday Morning Worship Service: 10:30am Pacific Time  Join Zoom Meeting https://us02web.zoom.us/j/974567942 ---------------------------------------------------------------- Support the Ministry: If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!  Support the Minstry Here: https://milleravenuechurch.org/giving 

Mortgages are back in the headlines this week, with the news that hundreds of deals are being pulled from the market. Since the start of last week, the total number of mortgage products on the market has fallen by 11.3% according to new figures from Money Facts. We'll discuss this with Sonya Matharu, Senior Mortgage Broker with The Mortgage Mum. There are calls to simplify and reform the tax free childcare system. The charity Coram says many families don't even know they are eligible because the system is so difficult to manage. HMRC says Tax-Free Childcare is quick and easy to claim and that it can be a real boost to the household budget of working families. Adding that families can choose the financial support that best suits their needs. It recommends that parents use the Childcare Choices website (https://www.childcarechoices.gov.uk/) to find the right childcare offer for them. We'll discuss what the latest updates are for funeral plan holders with companies which have gone out of business - following a major shake up of the industry. We'll speak to one of the providers which has taken on customers of failed firms and to James Daley from Fairer Finance. And the listener who manages his mum's finances but was told he couldn't switch her to a more competitive savings account. Presenter: Felicity Hannah Researchers: Sandra Hardial and Jo Krasner Editor: Jess Quayle (First broadcast 12pm, Saturday 3rd June, 2023)

James Daley preaches on Luke 17: 20-37 The Coming of the Kingdom (Part 2)   Visit Us: milleravenuechurch.org --------------------------------- WATCH FULL SERVICE VIDEO --------------------------------- Support the Ministry:  CLICK HERE  If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!

James Daley preaches on Luke 17: 20-37 The Coming of the Kingdom (Part 1)   Visit Us: milleravenuechurch.org --------------------------------- WATCH FULL SERVICE VIDEO --------------------------------- Support the Ministry:  CLICK HERE  If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!

Episode 16: Optimising and testing for customer understanding: insights from Fairer Finance We interview special guest James Daley (founder of Fairer Finance) about practical ways you can meet the Consumer Duty's customer understanding outcome. You'll learn about the Duty's requirements for customer communications and understanding, simple and effective tips and tricks to optimise your communications content and strategies for customer understanding, and ways you can test how your communications are measuring up. This episode features Sara Cody (counsel) and Duncan Campbell (senior associate) in our London financial regulation team. Fairer Finance provides research and ratings of customer experiences and products.  It campaigns for a fairer financial services market, and its consultancy arm helps some of the UK's largest financial services firms to communicate more clearly with their customers. As referenced in the episode, here's the ABI/Fairer Finance's February 2023 guide to clear communication. And visit Linklaters' Consumer Duty webpage for all our insights on the Consumer Duty including our podcasts offering legal insights and thought-provoking cross-disciplinary conversations.

Episode 16: Optimising and testing for customer understanding: insights from Fairer Finance We interview special guest James Daley (founder of Fairer Finance) about practical ways you can meet the Consumer Duty's customer understanding outcome. You'll learn about the Duty's requirements for customer communications and understanding, simple and effective tips and tricks to optimise your communications content and strategies for customer understanding, and ways you can test how your communications are measuring up. This episode features Sara Cody (counsel) and Duncan Campbell (senior associate) in our London financial regulation team. Fairer Finance provides research and ratings of customer experiences and products.  It campaigns for a fairer financial services market, and its consultancy arm helps some of the UK's largest financial services firms to communicate more clearly with their customers. As referenced in the episode, here's the ABI/Fairer Finance's February 2023 guide to clear communication. And visit Linklaters' Consumer Duty webpage for all our insights on the Consumer Duty including our podcasts offering legal insights and thought-provoking cross-disciplinary conversations.

James Daley preaches on  Luke 16:1–17 "Parable of the Dishonest Manager" and "The Law and the Kingdom of God" (Part 2)   Visit Us: milleravenuechurch.org --------------------------------- WATCH FULL SERVICE VIDEO --------------------------------- Support the Ministry:  CLCK HERE  If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!

James Daley preaches on  Luke 16:1–17 "Parable of the Dishonest Manager" and "The Law and the Kingdom of God" (Part 1)   Visit Us: milleravenuechurch.org --------------------------------- WATCH FULL SERVICE VIDEO --------------------------------- Support the Ministry:  CLCK HERE  If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!

James Daley preaches on Luke 12:49-59 Not Peace, But Division and  Interpreting the Time and Settle with Your Accuser (Part 1)   Visit Us: milleravenuechurch.org --------------------------------- WATCH FULL SERVICE VIDEO --------------------------------- Support the Ministry:  CLCK HERE  If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!

James Daley preaches on Luke 12:49-59 Not Peace, But Division and  Interpreting the Time and Settle with Your Accuser (Part 2)   Visit Us: milleravenuechurch.org --------------------------------- WATCH FULL SERVICE VIDEO --------------------------------- Support the Ministry:  CLCK HERE  If you are enjoying the programs and would like to send an offering of any amount. Your gift helps us to continue spreading the Good News! Thank you for your support!

James Daley preaches on Luke 11:27-36 True Blessedness And The Sign Of Jonah And The Light In You (Part 1)

James Daley preaches on Luke 11:27-36 True Blessedness And The Sign Of Jonah And The Light In You (Part 2)

In this episode of the podcast, we are talking about the importance of professional standards in insurance and financial services, treating customers fairly, and addressing misconduct. We are joined by James Daley, Managing Director at Fairer Finance, and Melissa Collett, Executive Director of Professional Standards at the CII

James Daley preaches on Luke 9:28-36 The Transfiguration (Part 1)

James Daley preaches on Luke 9:28-36 The Transfiguration (Part 2)

James Daley preaches on Luke 8:16-25 A Lamp Under A Jar And Jesus' Mother And Brothers And Jesus Calms A Storm (Part 1)

James Daley preaches on Luke 8:16-25 A Lamp Under A Jar And Jesus' Mother And Brothers And Jesus Calms A Storm (Part 2)

James Daley preaches on Luke 7:1-10 Jesus Heals A Centurion's Servant (Part 2)

James Daley preaches on Luke 7:1-10 Jesus Heals A Centurion's Servant (Part 1)

James Daley preaches on Luke 6:12-19 The Twelve Apostles And Jesus Ministers To A Great Multitude (Part 1)

James Daley preaches on Luke 6:12-19 The Twelve Apostles And Jesus Ministers To A Great Multitude (Part 2)

As Russian military forces continue bombarding Ukrainian cities and civilians, are your investments supporting the Kremlin's regime? International companies have been pulling out of Russian investment, and pension funds and investment firms say they are reducing holdings in Russian companies. But what can ordinary investors do? Are you aware that a tracker fund or an investment bond might help support Russian firms? We hear from Lucy Coutts, Investment Director at JM Finn Wealth Management. For 1.7 million people across the UK, funeral plans offer peace of mind that when the inevitable happens their loved ones will be spared having to pay for a funeral. But there is big change on the way for the industry and those customers. By this summer all firms in the sector must be authorised by the Financial Conduct Authority, to raise standards in the industry. But an indirect consequence of this is that tens of thousands of customers could lose out. Money Box reporter Dan Whitworth has been investigating. We also hear from Matt Brewis, Director of Insurance at the Financial Conduct Authority, and from James Daley of Fairer Finance. Many listeners have been getting in touch to ask about rises in the standing charge in their energy bills. We hear from Helen Barnard, Associate Director at the Joseph Rowntree Foundation. And Money Box has won back more than £8,000 for a listener who received a huge - and incorrect - fuel bill from Ecotricity. The company founder, Dale Vince, explains what went wrong and what he thinks is going wrong with the wider energy sector - and how to fix it. Presenter: Paul Lewis Producer: Paul Waters Reporter: Dan Whitworth Researcher: Ben Henderson Editor: Emma Rippon (Photo credit: Anghi / Getty Images)

With inflation rising and real wage growth stalling, it's harder than ever to save for a rainy day, let alone for a pension. The introduction of auto-enrolment helps, but for millions it's been a purely passive experience. So how do we encourage more people to engage with the issue and save enough for their retirement when trust in the financial services sector is still in such short supply? In a wide-ranging discussion with our head of financial services Patrick Tooher, our panel of experts consider the role of employers, shock tactics and ‘finfluencers'. Watch the video below to hear the views of Financial Times columnist and Money Mentor Lindsay Cook, Fairer Finance's James Daley and Anthony Morrow, co-founder and CEO of Open Money. In addition to taking part in our webinar, the guest panellists each contributed to our recent report ‘Solving the Pensions Perceptions Puzzle' which you can read in full here. If you're interested to find out more about how Infinite Global can help your firm with your firm's messaging, you can find out more on our website: www.infiniteglobal.com

The Covid-19 pandemic has placed a huge amount of pressure on banks and customers alike. How have you - and your bank or building society - adapted? Felicity Hannah and guests explore how the Covid-19 pandemic has reshaped the way we manage our money and whether those changes are here to stay. E-mail moneybox@bbc.co.uk with your personal banking stories, questions and experiences. Have you changed your banking habits? Has your access to support, products or services altered? What is your bank or building society doing well and what could be done better? Joining Felicity are: - Julie Ann Haines, CEO Principality Building Society - Alex Neill, CEO of Resolver complaints website - James Daley, consumer campaigner and founder of Fairer Finance Presenter: Felicity Hannah Producers: Smita Patel and Diane Richardson Editor: Alex Lewis

Welcome to Insurance Covered! The podcast that looks at the inner workings of the insurance industry with the help of expert guests. This episode we are joined by James Daley, founder of Fairer Finance, and we will be discussing the concept of treating customers fairly. We start by discussing James time as a journalist and how he became involved in the insurance world. The concept of holding up standards and ensuring customers are treated fairly is something that has been at the heart of James work from the beginning. When looking at the financial services and insurance market James saw there was this real information asymmetry between what customers knew and understood and the reality of these complex product offerings. He identifiedthe that there was a role for the press to play in helping to keep the industry honest and ensure customers are treated fairly.James goes on to explain why he set up Fairer Finance in 2014. "I set up Fairer Finance with the idea of having a company that was first and foremost something that we would try and support consumers to make better decisions but also very much recognising that a successful market for consumers had to be one that was fair to businesses as well". They developed a I created a rating system called 'customer experience ratings' that are a clear indicator to consumers which companies are the most customer focused. The ratings are developed partially through polling of customers but also takes into account the 'uphold rate' at the financial ombudsmen. The idea of these ratings are not to attack companies but something they can take to them with recommendations on how they can make their business more client friendly. "We ended up creating a consultancy business that specialises in re-writing policy documents. Helping companies create clearer customer journey, even helping them with regulatory response or product development with the focus on treating customers fairly". James goes on to explain while they do this for businesses across financial services, from an insurance perspective they focus on personal lines. We then discuss what James thinks are the biggest concerns in the insurance world from an insured's perspective. James mentions trust, the struggle of finding the right product (customer experience) and the customer expectation gap as his three biggest concerns from an insureds perspective. He goes on to explain that they are linked in many ways. "Trust has been lost as a result of the customer expectation gap, the difference between what the customer expects to get vs what they actually get can sometimes differ, it goes back to the lack of knowledge and understanding of complex products". We then get to the main question of the podcast, what does treating customers fairly really mean. "So, I think it really does mean acting in customers' best interests and the phrase that we say specifically to companies when we work with them is it is your responsibility to do everything you possibly could to give the customer the best chance of getting a good outcome".We hope you enjoy the podcast! If you did, please subscribe. See acast.com/privacy for privacy and opt-out information.

In this episode of the podcast, we are discussing closing the customer expectation gap and actions insurers can take to improve customer understanding of policy coverage. We are joined by James Daley, Managing Director at Fairer Finance, and Melissa Collett, Professional Standards Director of the CII. To find out more about this podcast and for useful links go to thejournal.cii.co.uk/podcasts.

International Union of Operat v. James Daley

Gaming delivers multimodal stimulation and immediate feedback, which explains why so many children with ADHD can spend hours zoned out in front of a screen. Randy Kulman, Ph.D., and James Daley share practical strategies for setting screen limits.

Randy Kulman, Ph.D., and James Daley discuss popular games, apps, and technologies that can be used to improve executive functions and processing speed in children and adults with ADHD—and how to transfer brain training skills to the real world.

James Daley, Managing Director at Fairer Finance sits down with Insurance Times to discuss regulatory changes and their effects on the industry.

“Diamond Duck” are James Daley (mandolin) and Brian Campeau (acoustic guitar) joined Cathy Kirkpatrick in the Eastside studio this week, for “The Last Waltz”, performing songs live “Enemy of Reason” and “Middle of a Song” from their debut EP.    Usually a duo,  this performance will feature some very special guests including, Oliver Miller on […]

James Daley on Fairer Finance and raising standards in financial services customer experience - MAF116 My guest in this episode is James Daley from Fairer Finance. We talk about raising standards in financial services customer experience. Welcome to episode 116 of the Marketing and Finance Podcast. We chat about: How ratings help customers pick companies on factors other than price Getting beyond blissful ignorance to find out what customer service is really like The insurance power of three - claims stats, Ombudsman complaints, and transparency Why you have to move beyond "legally watertight" to focus on what is fair for the customer Who James Daley? James has been a financial journalist and consumer rights campaigner for more than 16 years. In March 2014, he launched a new consumer group and financial consultancy - www.fairerfinance.com. Their tables rank financial services companies based on how they treat their customers, how good they are at handling complaints and how transparent they are. These ratings are designed to help customers of insurers and banks look beyond price - and also to encourage companies to compete on service and transparency. Fairer Finance makes its money by changing the industry from the inside out - working with companies to create clearer documents, and more transparent customer journeys. Fairer finance isn't trying to villainise the industry, it's dedicated to raising standards. James believes companies shouldn't just tell their customers they're fair and good - they should show it. Links and Show Notes. For links to the books and apps mentioned by James, please visit http://rogeredwards.co.uk/MAF for the show notes. What is the Marketing and Finance (MAF) Podcast? The podcast for ideas and inspiration on marketing your business and growing your business, and for discussing topics on all things finance. The MAF Podcast is a 30 minute radio show you download from http://rogeredwards.co.uk/MAF, iTunes or Stitcher Radio. Each week you'll hear interviews with business experts, marketers, entreprenuers and journalists. Interviews to listen to in the car, on the train or on the treadmill. Or even in the bath! We talk about: How you can grow your business using content marketing and social media How you can keep your Marketing strategy and communications simple Topics, issues, products and business models from the world of finance You’ll take away one or two big ideas that you can apply to your business. So you can keep marketing your business to keep growing your business. I’m your host, Roger Edwards. A marketing guy from Edinburgh, Roger helps people keep their marketing simple in a world where complexity threatens to stifle business success. An experienced marketing professional helping businesses with their marketing strategy, content and social media. Roger clocked up many years in the ‘big corporate’ world as marketing director of several UK financial services brands before setting up his own consultancy. Some of you might remember me as the Marketing Director and Managing Director of Bright Grey and Scottish Provident. He now uses his expertise to guide his clients in designing engaging campaigns and is known as a prolific content creator, podcaster and a speaker. Please subscribe to the Podcast on iTunes and I’d be grateful if you would leave a review. http://rogeredwards.co.uk/itunes Fancy Appearing on the Show? Would you be interested in appearing on the MAF Podcast? Have you an exciting marketing or finance story to tell? Do you fancy drawing out some inspirational ideas that MAF listeners can take away to use in their own businesses? Do please contact me if you want to get involved. http://rogeredwards.co.uk

What makes Minecraft so appealing to kids with ADHD—and can it really improve problem-solving, executive function, and emotional control? Randy Kulman, Ph.D., and James Daley explain, and recommend other games with similar benefits.

And you thought the Summer of R Heart Failure was over……wrong!  Well, actually it is over, but you all can’t seem to get enough.  We’ve got a lot of feedback about how much people enjoyed all the R heart talk, so we’ve got a little more for you. We were in Havanna, Cuba recently with the DevelopingEM crew and we were lucky enough to catch up with James Daley who’s been doing some pretty sweet research on TAPSE.  As luck would have it, we were also able to corral some other super echo experts, Brian Galovic, Patrick Ockerse, and Jimmy Fair to discuss just how useful TAPSE is and how not to screw it up. Also, we know you love learning ultrasound in a castle, so why not resuscitation as well!  Our good friends Scott Weingart and Haney Mallemat are putting on Resusfest this year in conjunction with Castlefest and registration is open.  Go to Castlefest2016.com to find our more and register.  Basically it’s 2 days of incredible resuscitation education in a castle on 4/30-5/1.  If you’ve already registered for Castlefest and want to add it on, then just email us.  We’ll sort it out for you.  See you there! {powerpress} Follow us:  @ultrasoundpod Learn with us:  www.ultrasoundleadershipacademy.com Register:  Castlefest 2016, Yellowstone Ultrasound Course, SonoScandinavia, ResusFest FREE Introduction to Bedside Ultrasound eBook: Volume 1 Volume 2 One Minute Ultrasound Smartphone App for iOS One Minute Ultrasound Smartphone App for Android

Could all those hours your child spends breaking blocks be good for his ADHD brain? Randy Kulman, Ph.D., and James Daley explain how Minecraft and other video games can be used as learning tools, and how to set screen time limits.

Patrick Jenkins is joined by Martin Arnold, Sam Fleming, Alistair Gray and Emma Dunkley, as well as James Daley, from the consumer rights body Fairer Finance to discuss cyber crime and the latest hit to JPMorgan in the US, the Bank of England’s new regulatory rules affecting banks, and a warning that payday lenders may be about to be extinguished from the market. See acast.com/privacy for privacy and opt-out information.

Can't tear your child away from video games? Use his love of technology to boost organization, planning, and academic skills. Randy Kulman, Ph.D., and James Daley recommend games and apps that can help ADHD kids succeed.

The pitfalls of pension flexibility - why it's not a good idea to transfer a company scheme into flexible drawdown; The big PPI payday - how to get compensation; and how expensive are "switch-to-fix" mortgage deals? Presented by Matthew Vincent, with guest James Daley, editor of Which? Money. See acast.com/privacy for privacy and opt-out information.