Podcasts about Expectation

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Latest podcast episodes about Expectation

Church on the Move Broken Arrow Podcast
Now We Live With Great Expectation

Church on the Move Broken Arrow Podcast

Play Episode Listen Later Apr 21, 2025 37:47


In this message from Mark 16, Pastor Ethan Vanse unpacks Jesus's resurrection with fresh clarity and hope. Through the eyes of the women at the tomb, we see God's power to roll away even the heaviest stones. This isn't just the end of the story—it's the beginning of a new one. Jesus is alive, and His resurrection is both a declaration of victory and a personal invitation to live with great expectation.

A Voice In The Darkness
Our Expectation Will Not Be Cut Off

A Voice In The Darkness

Play Episode Listen Later Apr 18, 2025 17:17


No matter what you're facing—hold on! God is faithful, and your expectation will not be cut off. In this powerful episode of A Voice In The Darkness, be encouraged to keep believing, hoping, and trusting. Your promise is still on the way! #FaithInGod #HopeRestored #ChristianPodcast #AVoiceInTheDarkness #DivineExpectation #GodsTiming

Million Dollar Grit
Expectation Vs Entitlement

Million Dollar Grit

Play Episode Listen Later Apr 18, 2025 14:19


Let's talk about something every coach, consultant, and service provider runs into: the blurry line between a client's reasonable expectation… and sneaky entitlement. In this episode, I'm breaking down how to tell the difference, why it matters for your energy and boundaries, and how to avoid the resentment spiral that happens when scope creep gets normalized. I'll share real examples from my own coaching experience (7+ years, hundreds of clients), explain why the energy behind a request is often more telling than the request itself, and offer practical ways to reset your boundaries without burning bridges. If you've ever thought “Ugh, I was too nice—now I don't know how to rein it in”… I've got you!

Ladies Who Launch
Behind the Scenes of a Successful Marketing Process From Concept to Execution

Ladies Who Launch

Play Episode Listen Later Apr 16, 2025 47:47


Ever wondered what it takes to turn a new client into a long-term relationship? In this episode, Alyssa and Dakota dive into crafting a successful onboarding process to execute clear deliverables on a structured timeline. From brainstorming creative concepts to executing multi-channel campaigns, we cover it all.Episode highlights: Creating a proper client onboarding process, transparency and communicating deliverables and timelines will lead to long-term client relationships. Here are items to provide to ensure a strong client onboarding experience: Preparation and Welcome:Send a personalized welcome email, introducing the main points of contact and outlining next steps.Share a welcome packet or client guide that includes your services, communication protocols, and project timeline. Kickoff Meeting:Hold an initial meeting to discuss the client's goals, expectations, and any pain points.Review the project scope, deliverables, timelines, and any relevant documentation. Setting Expectations:Clearly define roles and responsibilities on both sides.Establish preferred communication channels and frequency of updates. Gathering Information and Documentation:Collect any necessary files, branding guidelines, login credentials, or project-specific data.Use a checklist to ensure you have everything you need to start effectively. Project Plan and Milestones:Develop a clear project roadmap with key milestones and deadlines.Share the plan with the client to make sure everyone is aligned. Training and Support (if needed):Provide training on how to use client portals, collaboration tools, or project management systems.Offer resources and guides to make the process smoother. Ongoing Communication and Follow-Up:Maintain regular check-ins to update on progress and address any concerns.Gather feedback to continuously improve the experience and build trust.TakeawaysWork with clients that align with your valuesBe transparent about mistakes and any issues around timelines or budgetsEnsure all stakeholders are involved in the kick-off sessionCelebrate your winsIf you enjoyed this episode of Ladies Who Launch, please be sure to take a screenshot and share it on social media and tag us @ladieswholaunchpod OR, link us to a friend or colleague by sharing the episode. Also, please give us a review and a five-star rating if you love what we're putting down! Ladies Who Launch is a podcast for marketers by marketers. ladieswholaunchpod@gmail.comInstagram: @ladieswholaunchpodYour hosts:Dakota Kidby owns Social Centric, a digital marketing agency based in Calgary, Alberta, Canada.  Instagram: @socialcentricincAlyssa Berry owns Alyssa Berry Communications, a boutique public relations agency based in Calgary, Alberta, Canada. Instagram: @aly_b_yycResources and links: Get in the queue for our new newsletter, dropping April 2025: https://gmail.us18.list-manage.com/subscribe?u=7ae9fd1fd06734635586825ce&id=4fcdb235baStay tuned to our Instagram for updates on episode drops, merch, newsletter drops, events and more: https://www.instagram.com/ladieswholaunchpod/__Transcript: Dakota Kidby: [00:00:08] Hey, hey, welcome to Ladies Who Launch, the podcast where we cut through the noise, ditch the fluff and get real about all things marketing.Alyssa Berry: [00:00:16] That's right, we are your host, Dakota and Alyssa, two entrepreneurs from Calgary who are here to serve up equal parts solid advice, industry banter, and a whole lot of unfiltered opinions.Dakota Kidby: [00:00:27] So grab your coffee, buckle up, and get ready for a podcast that's equal parts fun and real talk. Whether you're in the biz or just curious about what goes down behind the scenes of marketing, we've got you covered.Alyssa Berry: [00:00:38] Let's get to it. Welcome to Ladies Who Launch.Dakota Kidby: [00:00:46] Welcome back to another episode of the Ladies Who Launch. We are coming at you from a very cold Calgary, Alberta. Yes, that's right friends, it is March 29th and it snowed a lot. So that's the spring tease for you here in Alberta.Alyssa Berry: [00:01:03] Yeah. It's, uh, what? Fake? What do they call it, fake spring or?Dakota Kidby: [00:01:08] The fake spring.Alyssa Berry: [00:01:10] Here we are. Which is why Dakota... Yeah, which is why Dakota and I are in hoodies and hats today. Because it wasn't, it wasn't a day for venturing and getting ourselves suited up.Dakota Kidby: [00:01:23] No, but we endeavor to actually go for dinner after this. And, like, honestly, both of us are like, no, we're staying home. It's so cold. I shoveled, I think like three feet of snow off of my sidewalk today.Alyssa Berry: [00:01:34] It's not even like it's I mean, it's cold, it's chilly, but it's not cold cold. It's just lots of snow and it's that heavy, wet spring snow, which is the worst. Anyway.Dakota Kidby: [00:01:44] Absolutely. But today we want to talk to you guys about going behind the scenes of a successful marketing process. So basically, how to take a concept that a client would bring to you, whether you're in-house or an entrepreneur, and taking that concept to execution. And the reason we want to talk about this is something happened to me this week that I don't think has ever happened to me in my entire time running Social Centric. And it kind of got me thinking about my own processes and transparency in the sense that perhaps I need to be more clear about things sometimes. But I was thinking we could kick off with this because Alyssa hasn't heard the story yet.Alyssa Berry: [00:02:28] Please do.Dakota Kidby: [00:02:29] Okay. So without naming names, I had this really fantastic, cool business reach out to me and ask me for some support with their marketing. The very first thing that I do with a client when they come to me is I ask them if they have a plan. So do you have an overarching plan for your company or like a campaign that you want to run or a product that you want to launch? And I want to say like 98% of the time there is no plan in place, not even an overarching one. So from a due diligence and ethics standpoint, the very first thing that we do, even if we are just focusing on one tactic or solution, is we want to have some sort of a strategy or plan around that.Dakota Kidby: [00:03:12] And so I said to this person, okay, this is step one of our process. This is how this gets executed. And let me know how that sits and we can go from there. And I was very clear, I thought, from day one that it didn't include implementation. And anyway, we go through the process, we work together for three weeks. Great strategy, and of course, strategies always have a bit of a phased out approach. Right? So they can kind of come off as a bit of a timeline, but there's a lot of meat and juice in there that is the solution-oriented piece of what we're doing. And then from there, what will end up happening is clients will often come back to us and say, okay, great, now we need help executing. And so we would send them another contract, which is a different kind of contract and a price that would take care of that scope. And oftentimes we ask clients to sign up for a monthly fee because the project tends to be ongoing, just because it makes more sense from like a expectation standpoint on both sides. But other times we'll just do an hourly. So in this case, I proposed, of course, the monthly because there was a bunch of stuff that we needed to get done, and it was going to take probably about six months. Anyway, she came back and said, oh my God. I didn't realize that this strategy thing didn't include actual execution.Dakota Kidby: [00:04:32] And I was like, oh, well, what do you mean? And she's like, oh, I just like, I probably would not have invested in this had I not known that I was going to get actual help after. And I was like, oh, crap. So how I chose to handle it because first of all, I really respect and appreciate this person and I believe in their product, and I was kind of like, you know, I went back through all of our communications and like all of our agreements and everything like that. And I was like, you know, I'm pretty sure I was clear on this, but maybe I wasn't. And because they're a smaller business owner, perhaps this isn't actually, this isn't like the way I should be running this side of my business. So what I then ended up doing was spending a pretty solid chunk of time creating an actual like process and operation for specific businesses that have a lower budget. And it was like, you know what? Moving forward, I'm going to offer the strategy, but then I'm also going to offer some implementation because for organizations that don't have a huge budget, it might seem like a lot to just get that strategy piece done. So it was a really good learning experience for me because it helped me to like, add more value to this specific piece of my business, but also reminded me that clear-cut communication at every step of the way that is documented is a must.Alyssa Berry: [00:05:52] That is a tough lesson that I think many of us have experienced at some point, whether in our own business or otherwise. I think even in in-house, if you're working in-house, I think sometimes you'll get a, you'll move forward on a project or something, and suddenly your boss or director or something is like, this isn't what I asked you to do, or this isn't the direction and blah blah blah, and that you didn't keep copious notes or anything during the lead-up meetings. And so you have no recourse to be like, no, this is what we discussed and this is what I'm moving forward. So then you get yourself into a pickle. And I think that's just a good learning for everyone. But from a business perspective, I made that mistake early on in running a business and not having processes and like operationally set up from the get go and having very clear contracts. I think that's really where it needs to start with so many projects and even in-house projects like starting with a signed-off creative brief or a signed-off project brief, and then writing a business, it's like a signed-off contract that has very clear outlines of not just deliverables, but also expectations. So one of the things that I had to do in running my business is, I got into trouble moving, with people and clients expecting like proof changes after proof changes after proof changes. And of course, I'm paying for those because I'm paying the designer for their work. So then I'm eating that because I've already quoted the cost of the design to the client, now the designer is coming back to me and charging me for all these over and above changes, like when you're on, like, proof seven or something ridiculous.Alyssa Berry: [00:07:49] So I made that very clear in all my contracts that you get three proofs included in this cost and any more proofs or changes on any design, anything after that is charged at this X fee per hour or per 15 minutes or whatever, if I really wanted to be that. The other thing I added into mine from a process perspective too, and this is just a learning for anybody running their own business, is that I have specific wording in a clause in my contracts that states when our agreement and our contract is over, I'm not obligated to keep all of your stuff. You will get, you will have access to whatever you've done, and you have your folder and your documents. After 90 days, I can get rid of all of that. I'm not, I'm not your legal book, like your legal document holder. And I'm not responsible for anything that happens to anything after that, because I also got into a bit of a pickle with that in my business, too, where I had a complete computer meltdown and lost a whole bunch of files, and no clients ever came back to me and asked for any, like, I mean, but it was just my realization that, oh wait, I lost all of these files, and if anybody came back to me, I had no clear clause in my contract that I'm not responsible for housing your documents, nor should you want me to be either, because I am not a private closed circuit loop document holder situation here either. So.Dakota Kidby: [00:09:31] No. And you shouldn't have to give up that space on your computer or your drive. Unless they're an existing client.Alyssa Berry: [00:09:37] Yeah. So 90 days after our the end date of our contract, once you have everything that you get out of this, all of your file, whatever, you have no claim to anything, after that, that I may or may not have. So, it is interesting, and so when we get, when we talk about like process, like that was a process that we both found, but like that started at a contract stage so that we actually could go back and reference what we outlined and were clear or not clear about.Dakota Kidby: [00:10:14] Absolutely. And it's so funny because I run into that pickle, too, in the sense that we are mostly, you know, for the longest time, social media. And so I'll never forget one of our clients that we were parting ways with, and this was a sticky, toxic situation also, we weren't a fan of the client as they were leaving us. They had kind of taken advantage and been disrespectful and we didn't really leave on the best note, but they came back to me and said, I want all my social media graphics from the last three years. And I said, well, that's not part of our contract. And if you want them, you can go through your Facebook and get them. But now we do encourage our clients to start a Pro Canva account. We don't actually do work on our Canva account for clients for the most part, and then therefore they have access to all their graphics if they want to reuse them and stuff after we potentially part ways. And then that just helps us alleviate not having to make space on our drive, and giving them their Canva. Now, if a client says to us, well, we don't want to pay for that and we're using our Canva account, I've said to that we have a clear clause in our contract that they relinquish all, you know...Alyssa Berry: [00:11:32] Rights.Dakota Kidby: [00:11:32] Expectation that they would get. And then they also, if they ever did need us to do some sort of a downloading situation from social or our Canva for them onto a drive, it's like a $150 fee at the end of their contract for us to do that.Alyssa Berry: [00:11:47] Yeah.Dakota Kidby: [00:11:48] So that's just, we just explained that that's the transfer of file fee and process moving forward.Alyssa Berry: [00:11:55] It is interesting how things have changed, even in like the decade that I've had my business and sort of the expectations now and the amount of software that we all use and having, I was the same. I just used to do client work on my own pro Canva and it's like, yeah, don't do that anymore. Like, I'm not, I'm not, no, and even like ChatGPT. So most of us have business, are paying for business access to ChatGPT for various reasons, but then I think, is this like also something you could get called out on by using ChatGPT for client work? But then I'm like, ah, I use ChatGPT in my full time job all the time, so I'm like, I guess if a client really wanted to get all like nitpicky about it, like cool, but, I think there's a lot of things now that we're using that technically, I guess, could be breach of privacy in that way, because we're really putting client information into ChatGPT even if we're not using their names and stuff, we're still putting client information into ChatGPT. But then I'm like, eh, I do that for the company I work for, I put their, although they have their own corporate private ChatGPT whatever.Dakota Kidby: [00:13:18] But yeah that's another thing, like they have if, you know, and I think there will come a day where it's like you set up a suite of tools for a client and then you use that suite of tools and it's not, you know, far-fetched also for us to manage like a Hootsuite or a Metricool or a Sprout account that a client has, like, we give them that option, we say, hey, we can either use our Metricool, which will give you client access to, and you can see all your analytics in a live dashboard as well as, and that's been a godsend for me, to be honest, but they have access to everything. Or we can use your account, however, like if it doesn't have the capabilities that ours does, then, well.Alyssa Berry: [00:13:55] You just have to know that.Dakota Kidby: [00:13:57] Yeah, we'd recommend this software at this point, but yeah that kind of, yeah, like brings us to getting, we want you guys to get out your notebooks and pay attention because we're going to master the scenes of a successful marketing process from concept to execution. So, Alyssa, you want to kick it off with client onboarding?Alyssa Berry: [00:14:20] Onboarding. Yes.Dakota Kidby: [00:14:21] I feel like you're the best at this.Alyssa Berry: [00:14:24] It's, and it's taken a long time to get to this point, but again, as I said, through the trials and tribulations of me making mistakes and all of that stuff, but onboarding is really the most important step because the onboarding is the relationship. Not only the relationship that you're building personally with your client or, whether internal or external clients, because this relates to internal stakeholders from a business from a corporation perspective too if you're not running your own business, it helps set the parameters that help set the stage for what's going to happen. And ultimately, a successful onboarding process leads to a longer-term business relationship. And I have found in my time that the best onboarding processes that I've had with clients are the ones that ended up being, like clients that were like 3, 4 or 5 years long clients because they understood. And what that starts with is having clear objectives of what this relationship is for. Is this relationship for a social media channel refresh? Is this for a rebrand of my assets? Is this for the development of a communications plan? Is this for an internal communication strategy for your corporation? What is that clear thing that we are here to do?Dakota Kidby: [00:16:07] Like, why are you hiring me? Almost a reminder. Because sometimes clients like - and sorry to interrupt - but I find sometimes clients get really in their own heads, and they rush, I find, to find support. And then when it comes time to sign, it's that conversation of I didn't realize this is how much this cost. I didn't realize that that's what my perception of what I told you I needed, that's your perception. And so this is why that clear communication that Alyssa is talking about is so important, because you almost have to remind the client, like why they're getting into bed with you, so to speak.Alyssa Berry: [00:16:41] Right. And part of that is, is setting them and you up for success. And that means, as we were just sort of alluding to, getting them set up on all the tools that are required to complete this contractual obligation, and also ensuring that we have access to all accounts, information and personnel that we need access to at the beginning, and having those clear, that clear delineation right at the beginning, because that, and I've run into this many times with clients is like, they're like, they'll forget to give you their social media passwords or their Gmail accounts or all this stuff, and it's like, oh no, I'll get to that. You're going to get it today, you're going to get it today. And then like months have gone by and you haven't done any work because you can't access anything. And you, but that's also on me because I didn't set them up for that. In terms of creating, what I do with my clients is everyone gets their own Google file. So it'll be like XYZ Company, this is your Google file, here's the link, you have access to this, this is where all your assets are going to go. This is all your this is where your contracts going to live, this is where everything is going to go. And I will itemize everything, I'll make folders for contracts and documents and logos, whatever, but this is your domain, this is where everything is going to live.Alyssa Berry: [00:18:11] Nothing's going to live on your computer. Nothing's living on my computer. This is our space, and so you can't go and be like, oh, this isn't... So that's step one. Now I will say I don't use any like, Honeybook or any of those sort of like, what Dubsado or any of those sort of processing softwares, mainly because they're expensive and I've just never justified it. So I sort of set up my onboarding manually. Like, it's not a formal process, but like the first thing is they get a welcome package with a copy of the signed contract. And a little bit about me and who they're going to be working with. And this is the designer and this is, yeah, this is the writer that we have, and this is going to be the videographer working on your project, blah, blah, blah. Here's a little synopsis of who's who in the zoo here. So, and then I will then send a follow up email with like here are our key check in dates. So phase one check in date is this, and what's going to be discussed is the draft of this strategy check into is this with the first execution dates or I'll have key check in dates because this also sets the stage that they know they're not going to be emailing me 20 times a day.Dakota Kidby: [00:19:36] Yes, because that can be, that is always a problem.Alyssa Berry: [00:19:40] Right? It's like here's your key dates. Dakota Kidby: [00:19:40] But yeah. If you don't have those key dates, then, you know you fell short when you're getting five emails from the client or even just the question of where are you at right now? Where is this at? You don't want that question. You want to have yourself set up so tightly that the client doesn't have to ask. And that is top tier service.[00:20:00] Hey all, sorry for the interruption. Just wanting to remind you to please give us five stars and subscribe to our podcast wherever you listen to podcasts. Honestly guys, this is the way that we build our podcast. And if you're a supporter of Ladies Who Launch, we would really, really appreciate it if you could just give us those five stars and subscribe. Thanks, guys. Now back to the episode.Alyssa Berry: [00:20:19] And once that email with sort of those key dates and all that's in the calendar, then the email goes out about a strategy session or sort of a pre kind of get to know you, what's going on, getting a lay of the land with the client or manager or whoever you're working with. And that can be anything from a two hour session to a half day session to a full day session, depending on how many stakeholders need to be involved in that. Like I know some nonprofit organizations will have it as a full day because they'll want to bring some of their board members in, or some of their or even corporates might want to have some of their C-suite execs be a part of that to just get everyone on the same page before launching into the next phase of like, developing that strategy. So everybody's sort of been in the know of what the project is and what the key deliverables are and when those key deliverables will be delivered.Dakota Kidby: [00:21:17] Absolutely. And the other thing is, it's really funny, I have a girlfriend who works in change management, which is essentially when you come in and you are applying a process or a policy, or there's been a big change in an organization, so big, in fact, that you have to hire like a professional to come in and help manage all your stuff. And oftentimes, depending on the depth of the project, marketing can be very similar in that we have that, and same thing with being a lawyer. We have to almost open the business up and understand and diagnose what the gaps and the issues are before we can come up with proper solutions. And so that conversation that takes place prior to strategy or any sort of strategic planning is very crucial because without knowing what you need to know, like through whether it's a thorough questionnaire and conversation or what have you, it's very challenging to do your job properly.Alyssa Berry: [00:22:09] Agreed. The other thing I'm going to, the other thing I'm going to note before we sort of launch in is when to invoice for this. So I will send my first invoice before the discovery session or the strategy session or whatever you want to call it, because I've also run into issues where I have done work and then invoiced and then not gotten paid, where it's like I don't start work until I get paid for the first bit of work. So however you want to divide out your invoices, whether it's you paid 20%, 20%, whatever, or half and half or a percentage up front or whatever it is, however you want to lay out your invoicing strategy. But I would ensure that you get invoice, you invoice and get paid for any, especially at the beginning if you're out, like you're having to bring on external contractors or you've had to, like, upgrade a software system in order to be able to manage this client or whatever, that you're paid for that before you commence work.Dakota Kidby: [00:23:16] And I'm even going to take it, I'm going to take it a step further and say that we used to do work first and then get paid. And I just moved in January, January 1st, I moved into a new model. None of my clients had a problem with it at all. New clients haven't seemed to have a problem with it. When it comes to a strategy package that we are doing for a client, they must pay up front. And we will not book any sort of chat or conversation past our 30 minute like, client, you know, discovery call, like intro, yeah, we will not even book the discovery without the payment. In fact, I'm actually waiting on a client who sent the invoice to their accountant, which sometimes the accountants put you into a cycle, and I'm going to have to send a note on Monday being like, I'm sorry if you guys have a cycle, but like, this needs to be paid immediately. Otherwise I have to give up your date to someone else. And like, I just find when you have those boundaries, people respect you more and they are actually, like, more willing to work with you in some cases because it's like, oh, you value yourself and your time. You seem like you're in high demand. Cool. This is going to be worth my time. And so, and it just sets up that cadence and that expectation that, yes, I have very firm boundaries about my time and how I get paid. And even for our retainer clients, their invoices come out on the first of every month now, and we get paid before we do things. The other thing is, and actually, I will call out our wonderful producer, Alex, who does our podcast for teaching me this, like extra edits or late, things that come late, like for us, if we're doing, if we're cutting video for a client and they're sending us clips and we need them by a certain date to hit targets, getting really, really, really tough. And if they don't send things on time or they're, like, significantly stressing you out, then there's fees, right? Like, I've had to charge clients a few times for too many emails. It's like, I started literally billing for emails like lawyers do, because we had a client who'd send us 25 emails a week.Alyssa Berry: [00:25:16] Yeah, no. And I, and this is all learning too, that a lot of that can be alleviated during that onboarding phase that we talked about earlier, that those expectations are set up front, and that here's our check in dates, and other than that, I don't want to hear from you.Dakota Kidby: [00:25:35] Unless it's an emergency.Alyssa Berry: [00:25:36] Unless the house is on fire. Yeah.Dakota Kidby: [00:25:37] Or they have a question.Alyssa Berry: [00:25:39] Which is, yeah, why we're reiterating the importance of that onboarding process and those key dates and timelines of when things are going to happen because those dates and timelines are not just for you, they're for them as well, because as Dakota just alluded to, like, if they're late getting you things that you require to complete a deliverable, then you have the recourse to go back to them and a) either charge them for it or b) fire them or like let them go as clients, because that was clearly outlined in the onboarding process as to what the expectations are, both on me as the business owner and you as the client.Dakota Kidby: [00:26:22] Absolutely.Alyssa Berry: [00:26:22] And if either one of us reneges or or isn't able to.Dakota Kidby: [00:26:28] Fulfill our end of the bargain.Alyssa Berry: [00:26:29] Fulfill, then we both have the recourse to walk away.Dakota Kidby: [00:26:32] Absolutely. And so, yeah, I would say number one, as Alyssa has been saying, like your onboarding processes is everything. It really sets the stage for the respect, the boundaries and sort of the story of how things are going to go. The other thing I would highly recommend doing right off the bat, just so that it's out of the way, is getting the client into your invoicing software, making some notes or some sort of recourse around what you're doing for them, for your team, just like a client info document almost. And then during the onboarding, so we actually just overhauled our onboarding process and we're still working on massaging it. But what I do now is I pick one day a week and actually I do have a gal who helps with this, but when it's me doing it, I pick one day a week where I do admin, and actually Alyssa taught me this, and during that day it can be anything from filing to invoices to working on the business, whatever. I will say to a client, Kate, you have an onboarding session with us at 9 a.m. on Monday, this is what you need to have done for that onboarding session, get that welcome package together, send it to them ahead of time, and then you use that hour long session to get all their socials connected. Make sure everything's good in the back end, give them a bit of a warning that, hey, if your social media is, your connections are all screwy and someone's missing access and we have to do a bunch of like digging to fix stuff that does incur another fee.Dakota Kidby: [00:28:04] However, we're going to use this onboarding session to make sure you're all sorted and you kind of give them that foundational onboarding session, and then take that time as well to introduce them to the rest of the team. Just get them acquainted with how things are going to go. Get them acquainted with that timeline, give them their Google Link drive, make sure that they sign off on their contract, and make sure that that invoice is paid. And that's kind of what we're going to do moving forward with our clients. And they seem to really appreciate that. Because the other thing that I find that I run into and have run into in the past is the onboarding process can turn into a month long thing if you don't control it, similarly to what Alyssa had just said, right? So you want to try and get all that shit done right then and there. It should really be you have a 30 minute call with them, if they need more, they have to pay for an hour, right? Because sometimes clients just want some consultation time, they don't actually want to hire you. So that's how you alleviate that gap. And then from there, if they want more, then you book that onboarding call, you send them the documents, they make sure that they are committed pot committed to the to the process. And then from there you book things into your schedule. So Alyssa, how are you managing, like, I'm curious to understand how you, what your thoughts are on managing just like the relationship as it goes.Alyssa Berry: [00:29:29] What I found works the best is that I have one contact that I work with. There is one direct person that is assigned to me or whatever from your organization. I don't have the time or the inclination to deal with six people in your organization or in your business. And oh, but Sally does this and this. I don't care what Sally or Bobby or whatever do in your back end. You're going to make that, you're going to make sure that Sally and Bobby get Linda all the information, and Linda's the one that I'm going to, I'm going to deal with on a regular basis. Not that I don't love Sally and Bobby, but I, with multiple, multiple clients, I don't have time to, like, sift through your business Rolodex to figure out who I need to talk to to get something done. It's like no, one contact. And so me and Linda, we're going to be besties. And if Linda isn't getting what I need, then I'm going to be able to tell Linda. And I don't have to worry about informing Bobby and Sally, because I assume that Linda's going to inform Bobby and Sally or whoever needs to know. That's key one, is having a person or if you have to, two, like if they're married or something, whatever. But no more. I'm not working with your team of people. I do not care what they do. Don't. So that's step one. And the other thing to keep a relationship, or like whether it's an internal corporate relationship or an external business relationship, healthy is being very transparent. I have found that the minute as a business owner, if I've done something or I've missed something or whatever, and I've tried to like, figure it out and manage it on my end it just becomes...Dakota Kidby: [00:31:24] ... terrible. Hide it. No, I would just, but yeah, like you try to manage it yourself or, like, brush it under the rug. Absolutely not. You need to tell them immediately.Alyssa Berry: [00:31:32] Yeah. Transparency. And I expect that of them too. Like if Sally broke her leg and didn't get Linda the photos or whatever, cool. Just let me know. Like, we can work with that. I'm not, like, going to come down there and scream because Sally broke her leg. Like life happens, all that happens, we know that. And that's part of being in a good relationship, is being transparent to be like, hey, I messed up or oh crap, I missed this, I'm going to take care of it right now, blah, blah, blah. I mean, that happens in everyone's day to day life. Like, your husband forgot to go to the grocery store on the way home. Like you just, things happen, but you deal with it and you're transparent about it. So that's like sort of step two is being transparent about things that have happened and being transparent about great things too. Like being very quick to congratulate them on things or praise them on things or if they've got client of the month or, I don't know, like whatever stupid thing you can, stupid thing, but like, people like to also receive positive feedback. Like if every time that you're interacting with someone it's negative or it's to talk about something that went wrong, then that's also a bit of a detriment to a relationship. So make sure that you're like, I would do things like send Starbucks over to clients, like just or if I knew they were having a rough day, I'd like send them.Dakota Kidby: [00:33:01] A Skip the Dishes gift card.Alyssa Berry: [00:33:02] Or some DoorDash or Skip the Dishes or whatever. Because those...Dakota Kidby: [00:33:06] Like, celebrations. Like it's their birthday, like it's their company's birthday or...Alyssa Berry: [00:33:12] Yeah, anniversaries. Or like they just hired someone new, so send them some flowers, or someone's leaving and all those sorts of things matter. I would always keep notes of those kind of things in my calendar if I knew things were coming up or if clients I knew were going to a conference or they had a big presentation coming up or any of that kind of stuff, I would always like, put that in my calendar and send them a note or an email or like a text, be like, good luck, blah, blah, blah. So that's the other thing is that like always leading with the positive instead of the only time you're talking to them is if something went sideways. That's also the other thing. But in parallel to that, this is also a learning, is that your clients aren't your friends, just like your coworkers aren't your friends. You don't share personal information. You don't talk about your personal life. You don't talk about going on dates. Like there is a line, like this is still a professional relationship, and I don't care that they're the same age as you, or they're also single or whatever, it's professional because you don't know who they know, and the world is very small, and you don't ever want to be, like, bitching about a guy that you went on a date with but it turns out like that guy is like their cousin's best friend or something. Like, you have no idea who people know, right? So that's always a very clear line for me, is that you don't know anything about me. You know who I am. You know I do good work, you know, whatever. But you don't know what I do when we're not together, because it's none of your business. And I don't need to know anything about you either. And so that's sort of the number three too, is that be very, have very clear boundaries of client or even boss/staff or like internally, right. Like no one needs, no one wants to or should know about your personal issues.Dakota Kidby: [00:35:11] And if I could add like a what am I trying to say? You know what I mean. And yeah section to that, I would say enjoy your connections with people. Like, that's not to say that you can't have a conversation or something, but case in point, if somebody knows you too well, oftentimes meeting agendas will also get completely out of control. So and I'm...Alyssa Berry: [00:35:40] Totally off the rails.Dakota Kidby: [00:35:41] ... because I like to be friends with everybody. And I am a recovering people pleaser. So the other day, actually, I had the worst migraine of my life, I just like wasn't feeling great, but I, you know, I was at the meeting, showed up, it was all good. And my client and I well, she started talking about politics and...Alyssa Berry: [00:35:58] Oh, God, what is wrong with people?Dakota Kidby: [00:35:59] No, but we always, like, have conversations about politics. Like and we're buds and we, again, going against everything Alyssa said. But I do really love working with this client and like we do have a lot in common. So she and I do banter. But anyway, I literally had to say, I'm so sorry, but like, we only have an hour and I'm exhausted and I'm not feeling the greatest today. Do you think we can just get through this meeting? And then I have to go grab a coffee. Then we'll do our next thing that we have to do. And then I gotta go, like, and she was like, nope, no problem at all, all good, like so sorry. And I was like, no, no, it's fine. It's just that again, if you build that personal rapport with your clients, your objectives with getting work done are going to be more ineffective no matter how you swing it. It's the difference between coming in for an hour, meeting with your counselor, right, and then, like, going for wine with them and then having a meeting. So like, just differentiate those two things. If you want to go banter with your client because you find them interesting as a human being, separate it. Ask them to go for wine as a separate human being. Do you know what I mean? Or don't?Alyssa Berry: [00:36:59] See, I wouldn't even, I wouldn't even recommend that.Dakota Kidby: [00:37:02] But, I mean, I am friends with some of my clients, so like I have a different standpoint.Alyssa Berry: [00:37:05] But here's the thing, though. Like if that personal relationship goes south, what does that mean for your business relationship?Dakota Kidby: [00:37:12] I'm not close with them in that respect. I would say if the, like the personal relationship going south probably isn't a, I'm not like besties with any of my clients. I do have one client who I am pretty good friends with, that if she and I ever had a falling out and then like the contract, it wouldn't bother me because it'd be like, well, I don't really want to work with you anyway, but I will say I am, like, I do have a couple of other clients that like, I'll go, I would go and have a beer with them. But we have a very clear, like line in the sand that we both understand, if that makes sense. And they've just been with me for a really long time, so it's almost been impossible to not develop a friendship because we've been through more with each other than just the work. Like, I've seen them go through things and they've seen me go through things, we've had each other's backs, you know, that kind of stuff. And so sometimes it can be inevitable. But for the most part it, you really should look at it like a relationship with your psychologist. It's, you're there to get work done and you don't need to offer up any more of your time than that. And you're also not their therapist.Alyssa Berry: [00:38:18] No. And they're not your therapist.Dakota Kidby: [00:38:21] Absolutely.Alyssa Berry: [00:38:22] I'm going to caveat that politics talk for a second, because I think Dakota and I need to do an episode on this because when I said, oh, politics, what are you doing? Because, like, normally, like generally politics in a business meeting doesn't really come up. But I mean, and I've said this before in this podcast and like anybody could see, my political affiliations are fairly notable.Dakota Kidby: [00:38:48] Like, people know.Alyssa Berry: [00:38:48] People know my thoughts on things and people know.Dakota Kidby: [00:38:51] They know who you are.Alyssa Berry: [00:38:51] So I do have a caveat to the whole political thing because when people talk about like, oh, don't, don't ever share your politics or whatever online or like separate your personal and your business brand in that way, I'm like, no, because I have seen a lot of people on LinkedIn who I will know I'll never work with because of the shit that they post on LinkedIn of all places. Right? Like when did LinkedIn become Facebook? But that's a whole other conversation.Dakota Kidby: [00:39:21] It's true.Alyssa Berry: [00:39:22] Because, yeah, like they're raging Trumpers.Dakota Kidby: [00:39:26] And so are you saying it's a bad thing?Alyssa Berry: [00:39:28] White nationalists. No. I want to know. Now I know. So I, because I work with people who who align with my values, like I'm a person, no one should be separating their personal feelings or their values about things because of business. Like, and I've said this on this podcast before, but I'm a vegetarian, so I would never work with the like Canadian Beef Association and not because they're bad or that I, but I would have no idea what I would communicate about the Canadian Beef Association, because I don't eat it and I don't have any concept of it. So it's the same with like aligning myself with a Raging Trumper client. I would never do that because I have no interest in promoting whatever the heck you're doing or like you're Elon Muskness or whatever the hell. So I'm a big proponent of like, yeah, share your political leanings like as a personal person, personal person, online so I can know because it's a good way to weed out, and that maybe is an onboarding process too, is that I look at people's socials, I look and see like outside of their business. Because like if you're, if what you're representing on your business goes completely against who you are as a person and what you're promoting on your personal accounts, I also don't want to work with you.Alyssa Berry: [00:40:50] So, and people do that with me too, like, I mean, I'm sure there's people who are like, oh my God, you're like a raging leftist. I'm like, I'm not really a leftist, but I guess if you're like a Trumper, that would seem appropriate. But yeah, I don't want to work with you. Like, yeah, you can weed me out too, like, have at her. So that's the other thing is like, yeah, not being like all besties and like therapists with your clients, but also working with people who you align with and align with your values is really important, because if you're trying to fit a square peg in a round hole, like if you're like, can you imagine, like working with, like an anti-abortion organization?Dakota Kidby: [00:41:27] And even if I was like managing their like working on a strategy for call it like their flower shop, and I found out that they were like doing that on the weekend, I would just feel really uncomfortable and I wouldn't want to be aligned with it. That's the other thing. Yeah, like we've had a couple of clients over the years contact us to work with them. And just like the alignment wasn't there based off of a value standpoint. So, but yeah, I think like the final thing I would leave with you guys in terms of, or that we would leave with you guys in terms of like the processes, that your exit process is just as important as your onboarding. So clients are going to go. Everything ends eventually. So just having a really thorough exit process as well, like a nice questionnaire or conversation around like how was the work? Could we have done anything better? Can we get our testimonial, whether it's like a video testimonial or a quote or we're going to prepare a case study. You know, we're going to put that on our website. We'd love for you to, like, spread the word when we post about it on LinkedIn and tag you. So just taking that opportunity to to get that word, and then a referral, maybe offering them like, hey, if you know, things went so well with us, so if you refer to us, we will give you, you know, 10% off your next service or, you know, we would really love a referral. So that's your opportunity.Alyssa Berry: [00:42:48] Yeah. And that's also where that whole piece about here's all of the stuff we worked on, there's your Google Drive, and after this, like I'm not responsible, so don't like send me an email in seven months. Be like, whatever. Can I get a copy of that? Like, yeah.Dakota Kidby: [00:43:05] And it's the opportunity to get removed off their social channels too, which you absolutely should do, and tell them to change their passwords.Alyssa Berry: [00:43:10] You need to get removed.Dakota Kidby: [00:43:11] Yeah. That's right.Alyssa Berry: [00:43:12] Yes. So I mean it's sort of closing the loop and like sending a nice thank you. I've done that in the past, too, for clients is like sent them a bottle of wine to their office or whatever as like a thanks for working with each other and blah, blah, blah, like, always those things because even if it didn't entirely end on the best terms, like if something happened or if maybe the contract ended early for various different reasons, like it wasn't someone's fault, it's just timing or budget or whatever, always be the bigger person because again, you don't know who people know.Dakota Kidby: [00:43:46] Always be the bigger person and just be professional. Stay in your lane, keep your head down. You know, live in your lane.Alyssa Berry: [00:43:55] And that's how, like, Dakota and I have had clients for three, four, five, whatever years. Like you treat people well and do good work, and they will stick around because even if they threaten, like and I've had clients threaten from time to time to be like, well, I think we're going to RFP for this, and I'm like, cool.Dakota Kidby: [00:44:13] Yeah, if you need some fresh blood, I get it. One thing I will say, though, someone, an old boss of mine taught me this, and I think it is some of the best advice I've ever gotten. She said to me, help people in a way that you would never expect anything back. And so I think just from a community standpoint, and if a client has left your roster, but maybe they reach out just for like a quick piece of advice, highly recommend knowing when to differentiate from like, okay, this, I'm going to give you this my time or, you know, or like, oh, it's a big ask so I have to charge for it. Like, I, Alyssa and I are big on like, being there for people where it's appropriate. And of course, this community, Ladies Who Launch is all about that. It's about supporting people who don't have sounding boards and teams, and they need community to thrive. And I'll never forget, I asked a fellow provider for some advice one time, and she was like, well, I'm very busy and I have kids and like, my time is very precious to me, so I do have to charge you for this hour that we're going to chat. And at the time, I remember I was livid. I was like, what a, you know, like, I can't believe she would charge. What the heck? Then as time went on and people started to ask me for things, it was like, oh yeah, a five minute conversation or connection point, no problem. An introduction, no problem. Quick piece of advice, absolutely no worries. Even if it is an hour long conversation, as long as it feels good in my gut. But there are opportunities where, yeah, it's completely appropriate to charge for your time as you become a subject matter expert in something. And now looking back, I'm like, you go, girl, I really shouldn't have been offended. So just knowing when it's time to lend a hand and just be kind versus, you know, charging for your time.Alyssa Berry: [00:46:08] Yeah. Because that's the other thing you learn as grizzled veterans and running businesses is that your time is worth a lot.Dakota Kidby: [00:46:15] It's worth something. Absolutely.Alyssa Berry: [00:46:17] And you can give that time away to the things that you value to give your time to. But for every rando who wants to have to pick your brain for half an hour...Dakota Kidby: [00:46:29] If you're getting those requests like 20 times a week. That being said, too, I will admit, like, I've even caught myself asking for too much sometimes from friends and people that I have in my circle. And yeah, it's, you know, you think that it's okay, but you do have to be respectful of people's time and stuff like that. So with that, we hope that this has been helpful and we would love to hear more from you guys. If you want to know, if you've had any like process mishaps or blow ups, we would love to hear from you guys. So just DM us on Instagram at Ladies Who Launch Pod or send us an email at Ladies Who Launch Pod at gmail.com and we'll see you in two weeks.Alyssa Berry: [00:47:14] Thanks for tuning in to another episode of Ladies Who Launch.Dakota Kidby: [00:47:18] Don't forget to hit the subscribe button and give us five stars anywhere you listen to podcasts. Honestly guys, if you can do that for us, we would be so thankful. It's how we grow our podcast and the more subscriptions and the more five stars we get, the better. So thank you so much for supporting us and we'll see you next time on Ladies Who Launch.

GGC Life
I Am Coming With Great Expectation | Leon Nicotra

GGC Life

Play Episode Listen Later Apr 16, 2025 43:12


This week we have Leon Nicotra speaking on coming with great expectation!

How Not to Screw Up Your Kids
School Refusal with Dr. Dan Weisberg

How Not to Screw Up Your Kids

Play Episode Listen Later Apr 16, 2025 46:14


Is your child refusing to go to school?Do they seem frequently distressed?Is the school run the worst part of your day?School refusal is a growing problem, with more and more children missing more school than ever. But here's a big spoiler: it's not your fault.There are so many reasons why our kids don't want to go to school, and on today's episode I am going to unpack what those reasons are, and provide you with some actionable tips to help you manage this in an appropriate and constructive way.To discuss this, I am joined by Dr Daniel Weisberg, a highly-specialised clinical psychologist and the managing director of CAYP Psychology, an award-winning independent clinical psychology service for Children, Adolescents, and Young People.Daniel worked for NHS services for over ten years. He has substantial experience of working with children, adolescents and young people experiencing health, social, emotional and psychological difficulties.He shares some of his valuable insights to help us better understand the whys and hows of school refusal.So find a comfy seat, pour yourself a cuppa and enjoy the conversation…Connect with Daniel and CAYP:Website: https://www.cayp-psychology.com/ADHD Resource: https://www.cayp-psychology.com/wp-content/uploads/1.-ADHD-Assessments.pdfHighlights from this episode:01:42 - Understanding childrens' brains06:02 - Prevention is better than cause07:51 - The root causes of school refusal13:59 - There's no magic potion19:00 - Masking22:28 - Managing avoidance without causing distress25:30 - Expectation anxiety versus reality28:33 - Children don't come with an instruction manual32:45 - Overthinking35:48 - Understanding perspective39:08 - Is the system failing us?

The Real View
The Expectation Selling System

The Real View

Play Episode Listen Later Apr 15, 2025 31:57


Mason joins this week's episode to discuss the Expectation Selling System and how agents can achieve high performance while maintaining personal balance. Full Description / Show NotesMason's career background and historyWhat the Expectation selling method isHow it empowers agents to take control of their business The hustle mindset and how to move away from itThe benefits Mason has seen in his personal and professional lifeWhat the future of Real Estate looks likeWhat's next for MasonTo learn more about the Expectation Selling System, click here: https://www.expectationselling.com/discount

Pastor Mike Impact Ministries
Luke 14:12-14 - Generosity Without Expectation

Pastor Mike Impact Ministries

Play Episode Listen Later Apr 15, 2025 4:57


Luke 14:12-1412 Then He also said tohim who invited Him, "When you give a dinner or a supper, do not ask yourfriends, your brothers, your relatives, nor rich neighbors, lest they alsoinvite you back, and you be repaid. 13 But when you give a feast, invite thepoor, the maimed, the lame, the blind. 14 And you will be blessed, because theycannot repay you; for you shall be repaid at the resurrection of thejust." Welcometo Pastor's Chat! Today, we're reflecting on Jesus' words in Luke 14:12-14,where He challenges us to rethink who we invite to our tables. This passagecalls us to a generosity that seeks nothing in return, and it's a powerfulinvitation to live differently.  Jesusis at a dinner, surrounded by people who likely invited each other out of habitor to gain favor. He turns to the host and says something radical: when youthrow a feast, don't just invite your friends, family, or wealthy neighbors whocan pay you back with an invitation of their own. Instead, invite the poor, themaimed, the lame, the blind, those who can't repay you. Why? Because trueblessing comes when you give without expecting anything in return, trusting Godto reward you at the resurrection of the just.  Thisisn't about banning dinners with friends or family. Jesus isn't saying thoseare wrong. It's about breaking the cycle of self-serving hospitality, where wegive only to get something back, whether it's a favor, status, or applause. InJesus' day, inviting the poor or disabled wasn't common, they couldn't boostyour social standing. But Jesus flips that logic upside down. He says realgenerosity looks beyond what you'll gain. It's about giving to those who havenothing to offer you, reflecting God's heart for the overlooked.   Thinkabout how this applies today. We might not host big banquets, but we “invite”people into our lives in other ways—through our time, resources, or attention.How often do we gravitate toward those who can benefit us? Jesus challenges usto seek out those who can't repay. Maybe it's a neighbor struggling to get by,a coworker who's always ignored, or someone society dismisses. When we givefreely, we're not losing out; we're storing up treasure in heaven, where Godsees and honors every selfless act.   Jesuslived this out perfectly. He ate with tax collectors, sinners, and outcasts,offering love without expecting repayment. His generosity cost Him everything,yet God exalted Him. That's the kind of heart He's calling us to, one thatgives for God's glory, not our own gain.  So,how do we live this out? Start small: share what you have without keepingscore. It could be buying a coffee for someone who can't return the favor,volunteering time to help a stranger, or listening to someone who's oftenunheard. The point is to give with no strings attached, trusting God for theoutcome.  Here'sa challenge for this week: Do one intentional act of generosity for someone whocan't repay you. Maybe it's a kind gesture for a homeless person, helping astruggling single parent, or praying for someone without telling them. Ask Godto show you who needs your kindness and let His love flow through you.   Prayer:LordJesus, thank You for Your selfless love that gave without expecting return.Forgive us for the times we seek repayment for our kindness. Open our eyes tothose who need our generosity, and give us courage to give freely, trusting Youfor our reward. Holy Spirit, guide us this week to reflect Your heart. In Yourname, Amen.   ClosingChallenge Friends,let's embrace Jesus' call to generosity without expectation this week. Find oneperson who can't pay you back and bless them quietly. Watch how God uses it, notjust in their life, but in yours. Share your story with someone to inspire themtoo!  Let's go love like Jesus todayGod bless!

New Collective Church
An Expectation Shift

New Collective Church

Play Episode Listen Later Apr 13, 2025 42:43


An Expectation Shift   Matthew 21:1-11 As they approached Jerusalem and came to Bethphage on the Mount of Olives, Jesus sent two disciples, 2 saying to them, “Go to the village ahead of you, and at once you will find a donkey tied there, with her colt by her. Untie them and bring them to me. 3 If anyone says anything to you, say that the Lord needs them, and he will send them right away.” 4 This took place to fulfill what was spoken through the prophet:  5 “Say to Daughter Zion, ‘See, your king comes to you, gentle and riding on a donkey, and on a colt, the foal of a donkey.'” 6 The disciples went and did as Jesus had instructed them. 7 They brought the donkey and the colt and placed their cloaks on them for Jesus to sit on.  8 A very large crowd spread their cloaks on the road, while others cut branches from the trees and spread them on the road.  9 The crowds that went ahead of him and those that followed shouted, “Hosanna to the Son of David!” “Blessed is he who comes in the name of the Lord!” “Hosanna in the highest heaven!” 10 When Jesus entered Jerusalem, the whole city was stirred and asked, “Who is this?” 11 The crowds answered, “This is Jesus, the prophet from Nazareth in Galilee.”     Jesus may not meet your expectations.   Jesus will exceed your expectations.  Following Jesus includes surrendering our expectations, and embracing His.   Shift from shallow celebration to deep commitment. Shift from projecting your image onto Jesus to being conformed into His.   Shift from chasing a crown to carrying a cross.    

Outsiders' Opinions
NBA | What Is The Expectation For The Cavs This Postseason?

Outsiders' Opinions

Play Episode Listen Later Apr 13, 2025 8:43


In this NBA Opinions of the Week, Kevin and Austin discuss the expectations for the Cavs in the playoffs. Let us know your thoughts in the comments.

Calvary Wolfeboro
14a - "The Triumphal Entry: Expectation," Luke 19:28-42 - Message

Calvary Wolfeboro

Play Episode Listen Later Apr 13, 2025 35:33


Calvary Wolfeboro
14b - "The Triumphal Entry: Expectation," Luke 19:28-42 - Response

Calvary Wolfeboro

Play Episode Listen Later Apr 13, 2025 20:51


C3 Grow
'Enthusiasm, Expectation, Confusion' - Ps Steve Burgess

C3 Grow

Play Episode Listen Later Apr 13, 2025 23:03


Girls Gone Deep
117: Hedonism Swing Breakers 2025: Too Horny to Sleep, Too Tired to Care

Girls Gone Deep

Play Episode Listen Later Apr 10, 2025 72:22


In this episode, Vee and Elle dive into Elle's Hedonism Swing Breakers 2025 experience, sharing spicy stories, communication hiccups, and the evolution of their desires in the lifestyle. They explore boundaries, consent, group play dynamics, and the rediscovery of feminine energy — all while navigating connection, frustration, and the value of both solo and shared intimacy.Introduction to Hedonism Swing Breakers 2025 (00:00)Fear Desires Boundaries & Intentions for the Trip (04:24)New Connection and Playroom Experience  (14:38)Audio note replay and New Nipple Experience (21:13)Oops! I Wanna Cum Soon Micommunication & Guilt  (27:01)Turning Down The Sex Suggestion From Your Parter (31:19)Oops Again! A Missed Check-In and A Confusing Mixed Signal  (33:00)The Shift in Sexual Preferences From Lots of People to Less (44:00)Elle Practicing Her Taking with Nikki -- Wheel of Consent (46:13)Orgasm Tower, Spanking, Bruises and Expectation of Cumming (63:25)The Difference Between Giving and Taking (01:00:17)Threesome in the Wrong Room (01:02:17)Top Floor: Attending Sex Parties Solo Vs With Friends/Partners (01:04:48)Where to find us, and how you can support us:Instagram: @girlsgonedeeppod Merch: girlsgonedeep.com/shop Woo More Play Affiliate Link: Support us while you shop! WHOREible Life: Get 10% off your deck with code GONEDEEP at whoreiblelife.com Instagram: @wlthegameContact: girlsgonedeep@gmail.com

Sco-ing Long
Kenyon Sadiq! 2025 expectation, Weight Gain, and Fan Adoration — Plus Golf Talk, The Masters Predictions, and Hole in Ones

Sco-ing Long

Play Episode Listen Later Apr 10, 2025 26:53


Oregon Ducks legend Jonathan Stewart and USA Today's Zachary Neel talk to Oregon tight end Kenyon Sadiq to get an update on spring football, and look ahead to the 2025 college football season. After that, Stewart and Neel get into some golf talk and predict what will happen in the Masters this week.

DJ & PK
Cole Bagley: Utah Hockey Club has been successful with inaugural season but playoffs are expectation for year two

DJ & PK

Play Episode Listen Later Apr 10, 2025 18:57


Cole Bagley joined DJ & PK for his weekly visit to talk about the Utah Hockey Club as they play out the string with their playoff hopes now dead.

Be Known w/ Rocky Garza
Capacity Vs. Expectation

Be Known w/ Rocky Garza

Play Episode Listen Later Apr 9, 2025 11:45


In this solo episode, I'm diving into one of the most consistent frustrations I hear from leaders—especially those managing people. We often confuse someone's actual capacity with the expectations we place on them, and the only thing that fills the gap between the two is disappointment. Let's unpack that.Expectations vs. RealityHave you ever felt frustrated that someone on your team just isn't meeting your expectations—even though you've been crystal clear about what success looks like? I see it constantly in leaders who used to do the job themselves. They assume their experience is the benchmark and forget that others might not be in the same place. If you've ever thought, “I don't get why they can't just do it,” this episode is for you.One Size Doesn't Fit AllI share a story from one of my mastermind group calls where a leader was frustrated that new team members weren't hitting the standard of 50 dials a day. But here's the thing: that might not actually be in their current capacity. I challenged the group to think about what happens when we set expectations without first understanding what someone is truly capable of—especially in their first week.Disappointment Lives in the GapWhen we refuse to adjust expectations based on capacity, we create an environment full of frustration, not growth. It's not just a professional issue either. I get into how this shows up in our relationships, our parenting, and even our marriages. The only thing that lives in the gap between what someone can do and what we expect them to do is disappointment—and that's on us.Real Leadership Looks DifferentThe best leaders I know don't just set high expectations—they take the time to understand their people. They know what motivates them, what they're capable of, and where they want to grow. And then they build systems and standards that reflect that understanding. That's what creates sustainable success.Resources Mentionedrockygarza.com/confidence – Join my next free leadership workshop: Leading Without Losing YourselfFollow me on Instagram: https://www.instagram.com/rockygarza/ Key Timestamps00:00 Introduction00:33 The Leadership Pattern of Disappointment01:49 When Expectations Come from Experience03:01 The Gap Between Capacity and Expectation05:05 A Story from My Mastermind Group06:56 What If Your Team Just Isn't There Yet?07:55 How This Shows Up in Relationships Too09:30 Parental Frustration and Developmental Truths10:18 A Better Way to Lead and Set ExpectationsTo join Rocky for his next free virtual event, go to https://rockygarza.com/beyondsuccessSupport this podcast at — https://redcircle.com/trgs/donations

The John Batchelor Show
Good evening: The show begins in a market panic that reverses with a false expectation...

The John Batchelor Show

Play Episode Listen Later Apr 8, 2025 8:22


Good evening: The show begins in a market panic that reverses with a false expectation... 1885 CBS EYE ON THE WORLD WITH JOHN BATCHELOR FIRST HOUR 9-915 Tariffs: And the Global South. Bill Roggio, FDD. Husain Haqqani, Hudson Institute. 915-930Taliban: US Adjusting. Bill Roggio, FDD. Husain Haqqani, Hudson Institute. 930-945 #ROK: Yoon Gone. David Maxwell, Center for Asia Pacific Strategy. @GordonGChang, Gatestone, Newsweek, The Hill 945-1000 #ROK: Election June 3. David Maxwell, Center for Asia Pacific Strategy. @GordonGChang, Gatestone, Newsweek, The Hill SECOND HOUR 10-1015 #Israel: Netanyahu Sits with POTUS. Malcolm Hoenlein @Conf_of_Pres @MHoenlein1 @ThadMcCotter @TheAmGreatness 1015-1030 #Antisemitism: Brown University and Hate Teaching. Malcolm Hoenlein @Conf_of_Pres @MHoenlein1 @ThadMcCotter @TheAmGreatness 1030-1045 #Ukraine: Holding on to Salients. John Hardie, Bill Roggio, FDD 1045-1100 #Ukraine: Suggested Deal-Making Washington and Kremlin. John Hardie, Bill Roggio, FDD THIRD HOUR 1100-1115 1/2: #MrMarket: Bond Market Signals Reversal of Doom. Brett Arends, MarketWatch 1115-1130 2/2: #MrMarket: Bond Market Signals Reversal of Doom. Brett Arends, MarketWatch 1130-1145 1/2: #Syria: Turkey Moves In. Ahmad Sharawi, Bill Roggio, FDD 1145-1200 2/2: #Syria: Turkey Moves In. Ahmad Sharawi, Bill Roggio, FDD FOURTH HOUR 12-1215 #NewWorldReport: SecDef to Panama. Joseph Humire @JMHumire @SecureFreeSoc. Ernesto Araujo, former Foreign Minister Republic of Brazil. #NewWorldReportHumire 1215-1230 #NewWorldReport: Huge turnout for Bolsonaro. Joseph Humire @JMHumire @SecureFreeSoc. Ernesto Araujo, former Foreign Minister Republic of Brazil. #NewWorldReportHumire 1230-1245 1/2: Tom Cotton knocks self-censoring observations re PRC. Peter Berkowitz, Hoover Institution 1245-100 AM 2/2: Tom Cotton knocks self-censoring observations re PRC. Peter Berkowitz, Hoover Institution

Achieve Results NOW! Podcast
445: Creating the BEST

Achieve Results NOW! Podcast

Play Episode Listen Later Apr 8, 2025 18:44


In this Episode: This episode of the "Achieve Results Now" podcast, hosted by Mark Cardone and Theron Feidt, provides a three-step strategy for consciously creating the best possible outcomes in your day and life. They emphasize that while negative circumstances can arise by default, actively working to "get the best" starts with your mindset and actions. The three key steps discussed are: 1.    Expect the Best: Begin with a strong expectation that positive things will happen. This sets a positive frame of mind and influences your approach to situations. 2.    Look for the Best: Actively seek out positive aspects, moments, and good things in your day and interactions. This reinforces your positive expectations and shifts your focus. 3.    Reinforce the Best: Acknowledge and celebrate the positive things you find, both internally for yourself and externally by praising and acknowledging others. This creates a positive feedback loop and encourages more positive behavior. The hosts highlight that by intentionally expecting, looking for, and reinforcing the best, individuals can significantly influence their own experiences and the atmosphere around them, ultimately leading to better results in all areas of life. ARN Suggested Reading: The Compound Effect – by Darren Hardy Blessings In the Bullshit: A Guided Journal for Finding the BEST In Every Day – by Mark Cardone & Theron Feidt https://www.amazon.com/Blessings-Bullshit-Guided-Journal-Finding/dp/B09FP35ZXX/ref=sr_1_1?dchild=1&keywords=blessings+in+the+bullshit&qid=1632233840&sr=8-1 Full List of Recommended Books: https://www.achieveresultsnow.com/readers-are-leaders   Question: 1.   Do you have a question you want answered in a future podcast? 2.   Go to www.AchieveResultsNow.com to submit. Connect with Us: Get access to some of the great resources that we use at: www.AchieveResultsNow.com/success-store www.AchieveResultsNow.com www.facebook.com/achieveresultsnow www.twitter.com/nowachieve Thank you for listening to the Achieve Results NOW! Podcast.  The podcast that gives you immediate actions you can take to start seeing life shifting results NOW!  

EAT Sackey Podcast
Great Expectation Part Three

EAT Sackey Podcast

Play Episode Listen Later Apr 7, 2025 54:54


T7M RADIO w/ Seven Mitchell
THE NEW EXPECTATION OF LUKA DONCIC | LAKERS LAND #49

T7M RADIO w/ Seven Mitchell

Play Episode Listen Later Apr 7, 2025 105:56


SBS Japanese - SBSの日本語放送
Make 'No Expectation' the default, says father of autistic artist - 自閉症アーティストGAKUの父が語る「期待しない」をデフォルトに

SBS Japanese - SBSの日本語放送

Play Episode Listen Later Apr 6, 2025 14:07


Norimasa Sato, father of autistic artist GAKU, supports his son's career while running facilities for autistic and special needs children in Kawasaki city, Japan. He emphasises the importance of embracing each child's uniqueness and not assuming one's abilities or potentials. This story was first published in April 2024. - 自閉症アーティスト、GAKUさんの父親である佐藤典雅さんは、息子の活動を支える傍ら、川崎市で発達障害や自閉症、知的障害者の施設を展開しています。2024年4月放送。

Sermons - The Potter's House
Preserving Heritage by Pastor Louie Lobato | 09 Wed PM | SE CONFERENCE 2025

Sermons - The Potter's House

Play Episode Listen Later Apr 2, 2025 72:11


SummaryPastor Lobato discusses the biblical story of Naboth and the implications of his refusal to sell his vineyard to King Ahab. He emphasizes the importance of guarding one's heritage and the dangers of compromise, particularly in the context of church leadership. Chapters00:00 The Spirit of the Conference03:02 The Call to Ministry and Mission05:57 The Power of Expectation and Response08:59 The Responsibility of the Church12:01 The Importance of Generosity14:58 Heritage and Inheritance in Faith21:02 Preserving Our Heritage35:06 The Story of Naboth and Ahab37:03 The Death of Naboth and Its Consequences39:18 The Danger of Compromise46:02 Guarding Our Heritage54:37 The Jezebel Spirit and Its Influence01:02:42 The Importance of Standards in MinistryTakeawaysGod has a purpose for each individual in ministry.Conferences can be a place of spiritual awakening.The church has a responsibility to reach the lost.Generosity is essential for church growth and missions.Heritage in faith is a valuable asset to preserve.Expectancy in ministry can lead to miraculous outcomes.The church must invest in the harvest field.Every church launched is a victory for the fellowship.The importance of leadership in guiding the church.Preserving our heritage is crucial for future generations. Naboth's refusal to sell his vineyard highlights the importance of heritage.Compromise can lead to devastating consequences in leadership.Guarding our spiritual inheritance is crucial for future generations.The Jezebel spirit represents manipulation and control within the church.Standards in ministry are essential and should never change.Incremental loss of heritage can occur if not actively guarded.Immediate obedience to God's commands is vital for spiritual health.The influence of culture can threaten the integrity of the church.Pastors must be vigilant about what they allow into their congregations.The fight for our spiritual inheritance is ongoing and requires diligence.Show NotesALL PROCEEDS GO TO WORLD EVANGELISMLocate a CFM Church near you: https://cfmmap.orgWe need five-star reviews! Tell the world what you think about this podcast at:Apple Podcasts: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://apple.co/3vy1s5bPodchaser: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.podchaser.com/podcasts/taking-the-land-cfm-sermon-pod-43369

Daily Encouragement with Ashley Campbell

Do you know the difference between hope and expectation?Have you ever tied your hope to your expectation?Today I want to share with you guys some notes I came across in February 2025 that got me thinking.I was reading a book called, How Can I Let Go, I'f I Don't Know I am Holding On. I can't remember the name of the author.She was discussing the differences in the book and I began to realize that my expectations were my hope to keep my fears at bay: I didn't want to experience some of the same difficulty I had in the past so I set up expectations and goals to prevent the hurt and fears I have had. Be sure to listen to today's episode to understand more of what I am talking about and if you can relate, hopefully you too will get some insight you can use for your own life. Rumble Account: ⁠https://rumble.com/user/AshleyCampbell⁠Facebook Page:https://www.facebook.com/dailyencouragementwithashleycampbell/Want to purchase a signed copy of mybook?⁠https://buy.stripe.com/7sI8xdg6F2kZgSIfZ6⁠ORRead the reviews on Amazon? https://a.co/d/gwyks9gWant to send me a financial donationbecause you value what I am doing on social media?⁠https://buy.stripe.com/eVacNt3jTbVz9qg4gk⁠Want to join my Facebook group that will equip you with the knowledge of the History of the United States, what the Constitution means and how you can preserve this great nation we live in?Join my paid group today! For only $10a month, you will have access to classes that will help you have the knowledge you need to save America!Group Link:https://www.facebook.com/share/RA7FqCx95Lbv5gWv/Group Payment link:https://buy.stripe.com/cN24gX07H4t70TKcMVPodcast links:Apple/I tunes:⁠https://podcasts.apple.com/us/podcast/daily-encouragement-with-ashley-campbell/id1625607569⁠Amazon Music:https://music.amazon.com/podcasts/4d32a7f2-1e3e-4045-aa13-2b77784c71d1/daily-encouragement-with-ashley-campbellCastbox:⁠https://castbox.fm/channel/Daily-Encouragement-with-Ashley-Campbell-id2418738?utm_source=website&utm_medium=dlink&utm_campaign=web_share&utm_content=Daily%20Encouragement%20with%20Ashley%20Campbell-CastBox_FM⁠iHeartRadio⁠https://www.iheart.com/podcast/269-daily-encouragement-with-a-112334720/⁠Overcast:⁠https://overcast.fm/itunes1483675322/daily-encouragement-with-ashley-campbell⁠Pocket Casts:⁠https://pca.st/pg7od55v⁠Radio Public:⁠https://radiopublic.com/daily-encouragement-with-ashley-c-WozzzR⁠Want to sponsor the Podcast?⁠https://buy.stripe.com/9AQbJpdYx8JnfOEfZ8⁠Choose your amount to Sponsor the Podcast:https://donate.stripe.com/14k4gXg6F9Nr31SdR1

12th Avenue Baptist Church
Garen Fosythe | 03-30-2025 | Expectation Versus Expectancy - 1 Kings 19

12th Avenue Baptist Church

Play Episode Listen Later Mar 31, 2025 45:02


Garen Fosythe | 03-30-2025 | Expectation Versus Expectancy - 1 Kings 19 by TABC

TFH Leesburg
Sunday, March 30, 2025 |LEAVING A LEGACY |#29: A SEASON OF EXPECTATION

TFH Leesburg

Play Episode Listen Later Mar 30, 2025


For 29 years, The Father's House has been a multi-generational church built on faithfulness, trust, and preparation for what's next. As we step into year 30, we recognize this as a divine transition—moving from preparation to action, embracing change, and stepping boldly into our calling. Just as God has always used seasons of change to propel His people forward, we stand in the exchange zone, ready for the next chapter of His purpose.

Central Vineyard Church
Love, returned - pt 4: Worship with Kingdom Expectation

Central Vineyard Church

Play Episode Listen Later Mar 30, 2025


Worship is both structured and spontaneous—like a classical quartet following a set score and a jazz trio freely improvising together. In this episode, we explore what it means to worship with Kingdom expectation, embracing both the known and the unknown, the planned and the Spirit-led. Through scripture, including Colossians 3:16 and the Lord's Prayer, we uncover the deep connection between worship, prayer, and expectancy. What happens when we make space for the Spirit to lead? How do we prepare for the spontaneous? Join us as we lean into a posture of faith-filled anticipation, longing for God's Kingdom to break in among us.

Neshaminy Valley Baptist Church

Mark 13 - We shall look at the prophecy of Jesus coming, the End times, etc. Question: What is the purpose of prophecy? Why is it important? - Pastor Joseph Thomas - Sunday, March 30, 2025

The KOREANISH Podcast
기대해(Gi Dae Hae): Anticipation and Expectation

The KOREANISH Podcast

Play Episode Listen Later Mar 28, 2025 25:52


In this episode, Oh Yes and Maknae discuss what they 기대해(Gi Dae Hae).

Victory World Outreach Podcast
Expectation without Prayer?

Victory World Outreach Podcast

Play Episode Listen Later Mar 27, 2025 27:16


The Renew Community
Expectation, Grace, and Manure - Luke 13:1-9

The Renew Community

Play Episode Listen Later Mar 27, 2025


Teaching from March 23, 2025 by Doug Moister

Win Win Podcast
Episode 111: Best Practices to Effectively Implement a New Enablement Platform

Win Win Podcast

Play Episode Listen Later Mar 27, 2025


According to the State of Sales Enablement Report, an estimated 90% of organizations now have enablement functions, representing a 20% year-over-year increase. So with this growth in mind, how can organizations successfully implement an enablement platform that ensures long-term success? Shawnna Sumaoang: Hi, and welcome to the Win-Win podcast. I’m your host, Shawnna Sumaoang. Join us as we dive into changing trends in the workplace and how to navigate them successfully. Here to discuss this topic is Shara Simms, the Director of Global Revenue Enablement at Cloudinary. Thank you for joining us Shara. I’d love for you to tell us a little bit about yourself, your background, and your role. Shara Simms: Thanks for having me. My name’s Shara. I am from the San Francisco Bay area originally moved down to San Diego and never left, married. Two beautiful little girls. I’m the director of Global Revenue Enablement at Cloudinary. The scope of my role is not just the sales teams, but also our customer support teams as well as our partners. So the revenue enablement kind of umbrella hits all of those different teams. And I think something probably really important to call out around the role is when people hear the term enablement, a lot of times they hear or focus on just the training aspect of it. But I think it’s, it’s so much more than that. It’s strategic partnership, it’s sales process, efficiency. It’s the connector between everything going on in the product world and the go-to-market motion and how that information gets filtered down to sales or again, partners or customer support. So that’s a little bit about me and my role. Shawnna Sumaoang: Thank you Shara! We’re glad that you’re here with us. And I couldn’t agree more. I’ve seen the evolution of the enablement profession just absolutely change from kind of being focused on content or focused on training to really taking a strategic seat at the table to help lead the strategy for the organization and how we bring kind of all the go to market motions together. So I love to hear that you’re kind of overseeing that for Cloudinary today, and you have a ton of experience in both sales enablement and leadership roles. I would love for you to talk to us a little bit more about that journey into enablement and how has your approach to sales enablement evolved over the years? Shara Simms: So I actually started out in the finance world working really closely with financial advisors in a customer support manager role. Just supporting day-to-day operations internal systems processes. I was in my, my young twenties, still trying to figure out, you know, what direction I really wanted to take my career. And there was a part of me that had considered going into teaching. I had realized this, this passion that I had for just taking complex situations or overwhelming scenarios and breaking them down into digestible information. And so with that in mind, and while I was working in this support role, an opportunity came up at the same financial company to do some internal training, onboarding for financial advisors, industry best practices, that type of thing. And I think that that was really the first turning point in my career where I realized I can take my business degree and this learned, you know, financial and business literacy and combine it with adult learning. Yeah. So adult learning quickly became not just a job, but really a passion and spent a good amount of my career at this. Finance company going beyond operations and into more marketing and sales type training. From there, I eventually made a jump into tech. I was with ServiceNow for a couple of years, doing a variety of roles from strategy to learning design, and then leading a team of instructional designers and trainers. And then I eventually made the move to Cloudinary and I would say after what has been my career so far that the background of adult learning mixed with the operational and business fluency is really what has served me well. And I think even though I don’t have a background as a seller per se, that’s really the background. The adult learning background and operational and business is what I’ve been able to effectively apply into the world of tech sales and enablement. Shawnna Sumaoang: I love that. I love that operational background that you have. I think it will apply to a lot of what I’d like to talk to you about today. As I mentioned in the introduction,sales enablement is becoming more and more mainstream for a lot of organizations, and those same organizations are trying to figure out, you know, what are the right people, processes, and tools that I need to have in place. Place in order to really do enablement. Right. You know, to your point at that sort of strategic level, and I know that you guys at Cloudinary had been on a previous enablement platform, and moved over to Highspot. I’d love to understand what motivated you to reevaluate and change your enablement tech stack. Shara Simms: So yes, we did move to Highspot a few months ago. I would say there were two really big motivators there for us. The first one, one of the largest ones would be the G Suite interability. There are a lot of platforms out there that have G Suite integration, but Highspot was able to support more of an advanced use case that we had, and the specific example, the previous platform we were on, so they did integrate with Google Drive in the sense that you could make updates to your master Google documents and then those updates would flow through to the version that the sales reps accessed on the platform. I think most platforms can do that, but beyond that basic integration, we had to jump through some hoops to achieve kind of what we really wanted, which was ultimately to take our internal customer data, have that flow through the platform, and then automatically transpose onto our templated customer facing slides for things like account reviews, which saves our CSMs and our account managers just hours of time Highspot can support this, which was really important for us. Whereas the previous platform, we would’ve needed to get virtual machines like parallels, for example, which came at an incremental cost. But more than that, our security team just they weren’t thrilled with that, and it was just extra workaround. So that G Suite Interability was huge in being able to apply our internal data to the slides. And then the, the second big motivator was the administration piece of it. We are a very small team, but a mighty team. But we spent a lot of hours trying to maintain and effectively administrate our previous platform. So the ease of use on Highspot, specifically ease of use with Salesforce integration, that and G Suite was the two big motivators. Shawnna Sumaoang: m. Well I’m glad that you are now a Highspot customer and I think when you make an investment in the right tools for your teams, you wanna make sure that it’s getting adopted and, and they’re able to take full advantage of it. And I know there can be challenges sometimes when rolling out a new enablement platform in driving that adoption, along with maybe, you know, a few other challenges that come along with kind of that change management, what are some of the biggest challenges that you think enablement practitioners might face when they’re rolling out a new enablement platform, and how have you overcome some of those challenges as you prepare to launch? Shara Simms: Yeah. I think first and foremost, the challenge of having a really good and realistic strategy for the rollout and the adoption. I’ll circle back to that thought in just a moment, and the other would be, again, the hurdle of maintenance and administration. It really is time consuming and if you’re a small team without a dedicated resource, it can be challenging. So with that in mind, circling back to my original thought, which was that realistic strategy for rollout and adoption, what we did was recognize, okay, we don’t have a lot of resources here. What is going to be the most impactful thing to our teams and drive, I wouldn’t say drive adoption right out the gate, but drive that initial buy-in and the excitement from our sales teams. We all love our salespeople, but we also know that behavior change and new system adoption can definitely be a challenge. So what’s going to get them excited to where they want to use this platform? For us, we determined it was seeing that Salesforce integration before even getting into building out landing pages and navigation and fancy training curriculums. Just having that Salesforce or whatever, CRM, you may use integration with Highspot so that. The sales individuals can see the recommended content to use right there within their opportunity page. Rolling that out. Got them really excited and bought in and, and it got them asking me on a weekly basis, when are we getting this whole platform? So we took a phased approach, realistic expectations of what we could do within our given resources. Phase one, Salesforce and Highspot integration Phase two, which is where we are right now, Digital Sales Rooms customizing content and sales facing landing pages. We purposely did not want to rush this portion of it because having a really well thought out organization of content on the various landing pages or HighSpot calls ’em spots, we use the term landing page internally. I think that’s probably a really important piece. So that went into our phase two. Then lastly, phase three will be the second half of the year, all of our learning and training curriculums. Shawnna Sumaoang: I love that. I know building strong professional relationships is another key focus of yours. As you implement a new enablement platform, how do you plan to drive adoption and build excitement? As you mentioned, how critical that is just a moment ago for your programs amongst the sales teams that you support. Shara Simms: Yeah, retouching on, you know, the strategy of our phased approach, but beyond that, I think maintaining really close relationships with our sales leaders is very important. It’s something that I do, you know, ensuring that they’re bought in and that we have a measurement of success that the teams will be held to as well is critical. So for example, we’re currently tracking our sales collateral usage. Are the teams using it effectively at the right stages, what’s working, what’s not? And as part of this tracking, we have an agreement with our sales leaders going into phase two of our Highspot rollout. And the agreement is we will be tracking that the teams are using certain pieces of collateral that have been deemed. Essentially a required piece of content to share for all deals. And we’re tracking that. They share it via Highspot. So if they have their own version or own copy of the material that they send directly, we aren’t tracking that. If they didn’t send it through to Highspot, it didn’t happen. And again, the sales leaders are partnering with us to hold their teams accountable. So that kind of strategic relationship at the sales leadership level I think is really important and it’s what’s helped driving our success with adoption of the platform. Shawnna Sumaoang: I love that. As you mentioned in your introduction, shara, you have a lot of experience in training. What are some of your best practices for designing and implementing effective training, and how do you see a new enablement platform optimizing these efforts? Shara Simms: Yeah, so first and foremost, always having clearly defined and stated objectives. This is your North Star. It’s gonna help you define if the. Expectation is a behavior change if it’s truly just knowledge retention, if it’s more so a communication versus training. So without a doubt, I want to call that out as probably the most important thing, and not only stating the objective, but also having really clear alignment and agreement of those objectives with your stakeholders. Beyond that, which was maybe stating the obvious. I think a blended learning approach is always the best tactic to use as well, which is one thing I’m really excited about to build enablement on Highspot with this kind of mixed learning. We’re gonna have the ability to pull in my live webinar schedules combined with any on-demand training courses, then technical product documentation that I need the team to read as part of the overarching curriculum. And it’s all going to be on one platform and one curriculum. We also use a tool called Second Nature, which is like an AI simulation tool for sales. It’s pretty cool. And we can also integrate those AI role plays into the same high spot curriculums. So just the ease of pulling in all of those different types of learning elements into one place. It’s gonna be a really exciting second half of the year for us. I’m also really excited to build out curriculums that are role-based or skill-based. So tying in not only the learning component, but then any collateral or resources from the platform into one place based on the specific role or the specific skill gap that I am ultimately trying to solve for. I think lastly, of course, the measurement component is also key. Being able to get insights that I can actively move against and identify, you know, where do I need to spend more of my time? By rep, by individual rep scorecards. So really, really excited for all of those kind of components and pulling in the best practices of learning. Shawnna Sumaoang: On the topic of insights, as you move forward with the implementation, how do you plan to use data and insights to continue to refine your strategy and really ensure a successful launch? Shara Simms: So I mentioned before that we are tracking collateral usage. Obviously we want to know what reps are using, not using how that correlates back to one or lost deals, but also from a behavioral change perspective. We want to also use that data to help us see how well our reps are following the sales process and where we might need to double down on either reviewing the content because it’s not working or reviewing our actual process because there’s some hurdle in the way for them that we need to solve. There’s also the customer engagement cracking that we’re hoping will help move the needle. So for example, as our reps start using the digital sales rooms, if they share a proposal there and the customer views it, great, there’s an indicator for the rep to follow up, see what questions they may have if the customer doesn’t view a case study that was shared. Okay, follow up with an email, highlight the key points from that case study to ensure the customer sees it. The customer engagement tracking is going to be a really big one that we’re going to to build off of. And then the last thing I’ll say in regards to data is. Specifically sales leaders or the manager’s insights, it’s going to be really important that my team actively works with the sales managers so that they understand, you know, how to read their teams. Data and their team’s insights. Again, I keep talking about behavior change, but really putting a focus on helping the manager turn into an effective coach for their team versus just a manager, right? Manager versus coaching, and really being able to use that data to help their teams get better. So I think those are the three big points. Shawnna Sumaoang: I love that. And, and while we’re on the topic of data, and as you mentioned earlier, you’ve been working on making sure that you have the integration set up between Salesforce. And Highspot, what value do you see in this integration and what outcomes are you hoping to achieve? Shara Simms: Yeah, the Salesforce integration is wonderful. I absolutely love it. We are definitely trying to drive better use of our internal collateral. Not only just using the content, but using the right content at the right stage, and being able to easily track that. Right now it’s very manual for us. Another big piece of this is. Time efficiency. You know, no more searching around to find the piece of collateral that, that a salesperson might need. It’s gonna appear right there in the opportunity for them. And then lastly, selfishly, from an administrative perspective, gaining a lot of time back in maintaining the Salesforce integration already. The integration works seamlessly. I’ve not had. Any trouble versus our, our last platform, we really just never got it to work correctly. Anytime we would update a field name on Salesforce, we would need to manually update the field, you know, in the platform. And that’s just not the case with Highspot. It’s just all in automatic flow. It’s saved us a ton of time. Shawnna Sumaoang: I’m glad to hear that. And as we look ahead, as you look to post-launch, what are some of the key go-to-market initiatives that you’ll be focused on driving? And how will your enablement programs help support these? Shara Simms: Yeah. Our biggest initiative right now that I think is we’re gonna support is the sales process. Adherence the right collateral. Right messaging, right process, all at the right, you know, time and the right stage. This is a mix of the SFDC integration and the landing pages we’re creating in Highspot, which are going to follow more of a sales process versus product-led theme. And what I mean by that is basically being guided by the opportunity situation versus having a seller go in and say, Hey, I just need information on this product. Well, do you really? Or are you jumping straight to solutioning? Where are you right now? Are you in discovery? And you need to pull in this material and have this type of conversation? So it’s really the entire go to market. Sales process that we’re trying to refine and ensure that our sales team is again, following the actions that should be taken versus jumping straight to product or solution material. Shawnna Sumaoang: I love that. This has been fantastic. Shara, last question for you, for our audience, for folks that are looking to roll out a new enablement platform, what’s maybe one piece of advice that you would give them to set them up for success as they get started? Shara Simms: Before you start organizing your content, have a solidified agreement behind the scenes on the methodology for how you want that content to be served up to reps and what content you want to be served up for your reps. It can be really easy to fall into a bottomless pit of content. On a platform, all of the internal resources, all of the FAQs, everything that product or product marketing has ever created, and it contend to get out of hand for reps really quickly. I think it’s fine if you want all of that internal material available, but just have a really smart way that you’re organizing and serving up the content. And I’ll give you our example. So I’m sure there’s, you know, a hundred different ways to do this as a best practice and the way that I do it might not be the best way for you, but again, that’s why we did the SFDC integration first, so that just the key content. Was rolling into the opportunity while we gave ourselves extra time to really think about content organization on our backend and align with product marketing on how we were gonna organize it to be fed out to the teams. Shawnna Sumaoang: I love that. I do think that’s a fantastic tip for our audience. So Shara, thank you again so much for joining us today. I really appreciate it. To our audience, thank you for listening to this episode of the Win-Win podcast. Be sure to tune in next time for more insights on how you can maximize enablement success with Highspot.

Paradigm
Headed West: Greater Expectation

Paradigm

Play Episode Listen Later Mar 26, 2025 53:03


We just want to say THANK YOU to everyone who showed up last night, and thank you to the people who sacrificed their finances according to God's will.

The PloughCast
Sister Penelope in Expectation by Grace Hamman

The PloughCast

Play Episode Listen Later Mar 26, 2025 20:40


The mysterious friend of C. S. Lewis teaches how to know and be known in Christ.

Bloomberg News Now
Copper at Record on Tariff Expectation, Bonus Pool Jumps, More

Bloomberg News Now

Play Episode Listen Later Mar 26, 2025 5:32 Transcription Available


Listen for the latest from Bloomberg News See omnystudio.com/listener for privacy information.

FAIRtax Power Radio
#464 Expectation vs Reality

FAIRtax Power Radio

Play Episode Listen Later Mar 26, 2025 30:39


As the young man we talked to last week found out, people's actual experience with the income tax system is often quite different than what they expected.To that end, the FAIRtax Guys discuss an article found at nerdwallet.com regarding what people expect of the income tax system and what they actually get.

GNBC Network
What's the Secret to Fearless Evangelism? (The Early Church Knew It!)

GNBC Network

Play Episode Listen Later Mar 26, 2025 14:22


In this electrifying follow-up to "What's the REAL Fuel That Powers the Church?" Pastor Roderick Webster dives into Acts 4 to reveal why boldness—not safety—is the key to unlocking heaven's impact through evangelism.

Daily Devotional By Archbishop Foley Beach
Jesus Followers Must Meet Jesus' Expectation of His “Great Commission” By Both “Going” and “Making Disciples”

Daily Devotional By Archbishop Foley Beach

Play Episode Listen Later Mar 25, 2025 1:00


Jesus Followers Must Meet Jesus' Expectation of His “Great Commission” By Both “Going” and “Making Disciples” MESSAGE SUMMARY: Jesus, in Luke 15:4-7, tells us, through His Parable of The Lost Sheep, the importance to God of our discipleship: “What man of you, having a hundred sheep, if he has lost one of them, does not leave the ninety-nine in the open country, and go after the one that is lost, until he finds it? And when he has found it, he lays it on his shoulders, rejoicing. And when he comes home, he calls together his friends and his neighbors, saying to them, ‘Rejoice with me, for I have found my sheep that was lost.' Just so, I tell you, there will be more joy in heaven over one sinner who repents than over ninety-nine righteous persons who need no repentance.". Immediately before His Ascension into Heaven Jesus told the Apostles and us today, in His Great Commission found in Matthew 28:18-20, that as we go into our communities and into all parts of the world, we are to make disciples: “And Jesus came and said to them, ‘All authority in heaven and on earth has been given to me. Go therefore and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all that I have commanded you. And behold, I am with you always, to the end of the age.'”. We must begin, as followers of Jesus, to meet His fundamental expectation for us by both going and making disciples!   TODAY'S PRAYER: Abba Father, I open my clenched fists to surrender everything you have given to me. Reestablish my identity in you — not in my family, my work, my accomplishments, or what others think of me. Cleanse the things in me that are not conformed to your will. By faith I unite my will to yours so that the likeness of Jesus Christ may be formed in me. In his name, amen.         Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 85). Zondervan. Kindle Edition. TODAY'S AFFIRMATION: Today, because I am filled with the Holy Spirit, I will not be controlled by my Compulsions. Rather, I will walk in the Spirit's fruit of Patience. “The fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness and self-control.” (Galatians 5:22f). SCRIPTURE REFERENCE (ESV): Matthew 28:18-20; Matthew 10:16; Matthew 16:24-28; Psalms 29:1-11 A WORD FROM THE LORD WEBSITE: www.AWFTL.org. THIS SUNDAY'S AUDIO SERMON: You can listen to Archbishop Beach's Current Sunday Sermon: “Essentials Part 4 – One God, Not Three”, at our Website: https://awordfromthelord.org/listen/ DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB

Create Some Breathing Room
59. Rethinking the Proverbs 31 Woman: Inspiration, Not Expectation

Create Some Breathing Room

Play Episode Listen Later Mar 25, 2025 11:35 Transcription Available


The Proverbs 31 woman has often been placed on a pedestal, celebrated but feared. Who could possibly ever live up to those expectations? But deeper study has led me to a new conclusion about this well-known passage of scripture.Let's break down the elements of this acrostic poem and how it reflects the inner strength, dignity, and love that come from godly wisdom. By the end of this episode, you'll see that the heart of wisdom isn't about perfection; it's about the journey of growing and learning to love God and others wholeheartedly. It's time to explore how to embrace our unique paths to wisdom without feeling like we have to do it all.Episode HighlightsProverbs 31 isn't a checklist to stress us out; it's more of a wisdom roadmap.The woman described in Proverbs 31 is a symbol of wisdom, not a standard to meet.Living with wisdom means embracing our imperfections and learning from our experiences.Embracing wisdom is about loving God and our neighbors, not juggling endless tasks.Resources MentionedJoin the Renewal Retreat WaitlistTHE HOLY BIBLE, NEW INTERNATIONAL VERSION®, NIV® Copyright © 1973, 1978, 1984, 2011 by Biblica, Inc.® Used by permission. All rights reserved worldwide.Related Episodes You Might Also LikeEP 2 - Slow Growth and Capacity with Mary MarantzEP 26 - Conquering Your Insecurities with Jenn SchultzEP 28 - Overcoming Doubt and Imposter SyndromeEP 39 - The Source of Empowerment with Becky BeresfordEP 48 - Why Bible Study is Important with Kala YoderConnect with RachelWebsite: racheldbaker.comInstagram: @rachel.d.baker Email: rachel@racheldbaker.comIt means so much to me that you are part of this community! I never recommend anything to you that I don't truly love and believe is worthwhile. Some of the links I share are affiliate links, and I will earn a tiny commission if you go through them to make a purchase. It's no extra cost to you, and buying through the links I share is one small way you can support this ministry and our podcast. Mentioned in this episode:Overcome the Overwhelm Digital CourseDo you feel like you're drowning in chaos and can't get a grip on things? I've been there, and I've got your back. You've got to check out the "Overcome the Overwhelm" training: It's 6 video lessons, a handy PDF workbook, and email support from me to reclaim your sanity. Take the shortcut to mental clarity and breathing room. https://racheldbaker.com/courses/ J. Brooks Coffee Roasters - Medium RoastsThis episode of the “How's All That Working for Ya?”...

Lawyer Talk Off The Record
Is It Legal for Police to Wait Outside Bars? | Lawyer Talk Q & A

Lawyer Talk Off The Record

Play Episode Listen Later Mar 24, 2025 5:17 Transcription Available


I'm tackling a timely question from our listener, Thomas, about the legality of police waiting outside bars and following drivers. Thomas's neighbor was recently pulled over for a DUI after rolling through a stop sign. I'll walk you through why law enforcement often sets up near bars during peak drinking hours and discuss what makes certain police practices legal and constitutional in these scenarios. Remember, this isn't legal advice, but rather a chance to clear up common misconceptions and let you know the nuances of traffic stops and DUI charges. Key TakeawaysStrategic Patrols: Just like hunters and fishers go where they expect to succeed, police often patrol areas near bars to catch potential drunk drivers. While this might feel unfair, it's not illegal.Traffic Violations Matter: Even minor infractions, like rolling through a stop sign, can give police a reason to pull you over. If there's an observable traffic violation, this is viewed as a justified stop under the Fourth Amendment.Expectation of Privacy: Although we have a reasonable expectation of privacy in our cars, police need a valid reason for traffic stops, and a traffic violation can provide that reason.Got a question you want answered on the podcast? Call 614-859-2119 and leave us a voicemail. Steve will answer your question on the next podcast!Submit your questions to www.lawyertalkpodcast.com.Recorded at Channel 511.Stephen E. Palmer, Esq. has been practicing criminal defense almost exclusively since 1995. He has represented people in federal, state, and local courts in Ohio and elsewhere.Though he focuses on all areas of criminal defense, he particularly enjoys complex cases in state and federal courts.He has unique experience handling and assembling top defense teams of attorneys and experts in cases involving allegations of child abuse (false sexual allegations, false physical abuse allegations), complex scientific cases involving allegations of DUI and vehicular homicide cases with blood alcohol tests, and any other criminal cases that demand jury trial experience.Steve has unique experience handling numerous high-publicity cases that have garnered national attention.For more information about Steve and his law firm, visit Palmer Legal Defense. Copyright 2025 Stephen E. Palmer - Attorney At Law Mentioned in this episode:Circle 270 Media Podcast ConsultantsCircle 270 Media® is a podcast consulting firm based in Columbus, Ohio, specializing in helping businesses develop, launch, and optimize podcasts as part of their marketing strategy. The firm emphasizes the importance of storytelling through podcasting to differentiate businesses and engage with their audiences effectively. www.circle270media.com

ALFC Podcast
Expectation: The Breeding Ground for Miracles || Pastor Daniel Groves

ALFC Podcast

Play Episode Listen Later Mar 20, 2025 62:37


The Soul Care Matters Podcast
The Expectation Gap with Steve Cuss

The Soul Care Matters Podcast

Play Episode Listen Later Mar 20, 2025 36:18


This is the first episode of our new mini series entitled "Luma in the Real World." In this series we will explore some of the most common issues we're seeing with clients in the counseling office. We will interview some excellent guests on the show who have written extremely helpful books recently on these issues. Steve Cuss is back on the podcast today helping us consider the very real gap that often exists between what we believe about God and what we often experience with God. Get your copy of Steve's new book on Amazon here. Join Capable Life here. Follow us on social media and join the conversation here. Send us a text

Jesus Over Everything
“Expectation = Reality” (with guest, Steve Cuss)

Jesus Over Everything

Play Episode Listen Later Mar 19, 2025 52:22


Have you ever felt like your beliefs about God and your experiences of Him are worlds apart? In this special guest episode of the “I Used to Think” season, Lisa Whittle invites Pastor Steve Cuss to explore the complex relationship between our expectations and the reality of God's love. Drawing insights from his book, “The Expectation Gap: The Tiny, Vast Space Between Our Beliefs and Experience of God,” Steve and Lisa delve into the struggles of doubt, vulnerability, and the importance of authenticity in the faith journey. Discover how you can confront your misconceptions, embrace the gifts God provides, and learn to receive His love more fully.Listen in to learn more:(0:22) - Meet Steve Cuss: Understanding the chaplain and pastor perspective(4:50) - A candid look at the relatable struggles of doubt and fear(11:02) - The biggest challenge facing those in vocational ministry(19:02) - Finding divine gifts tailored for you within your journey(31:51) - The lasting impact of agreements we make throughout life(35:18) - Why downplaying pain can hinder growth and healing(41:39) - Debunking the myth: “strong people” vs. “weak people” Mentioned in the episode:The Expectation Gap: https://a.co/d/bOXAIVXCrossway: https://www.crossway.org/PlusPrep Dish: https://prepdish.com/JOECalled Creatives: https://www.calledcreatives.com Resources:Special thank you to this season's sponsors of the Jesus Over Everything show:Crossway: “The Story of Jesus: A Guided Journey Through the Gospel of John” shares the gospel message in an inviting, book-like format that's accessible for both nonbelievers and new Christians. Pick up a copy wherever books are sold or visit the link above to learn how you can get 30% off with a Crossway+ account. Prep Dish: Prep Dish is the best way for busy people to get nourishing meals on the table, without the stress. Listeners of the JOE Show can enjoy a FREE two-week trial of Prep Dish meal plans by visiting the link above. Connect with Steve:Website: http://www.stevecusswords.comInstagram: http://www.instagram.com/stevecusswordsBeing Human (Podcast): https://www.christianitytoday.com/podcasts/being-human Connect with Lisa:Website: https://www.lisawhittle.comSubstack: https://letsbeclear.substack.comYouTube: https://www.youtube.com/@lisawhittleofficialInstagram: https://www.instagram.com/lisawhittleFacebook: https://www.facebook.com/lisawhittleofficial

Brock and Salk
Hour 4-A TE for the Seahawks at pick 18?, hope vs expectation with M's offense, and Answer the Question Jerk

Brock and Salk

Play Episode Listen Later Mar 18, 2025 44:10


Daniel Jeremiah's latest mock draft has the Seahawks taking a TE with the 18th pick. Brock breaks down Michigan TE Colston Loveland for us. Then, we discuss Aaron Goldsmith's question of wehen we can move from hope to expectations for this M's offense? Plus, we hear from you in Answer the Question Jerk.

McNeil & Parkins Show
Jed Hoyer sets the expectation to see more Japanese stars in MLB soon, Nico Hoerner updates us on his injury, talks Cubs Tokyo game one & MLB commissioner Rob Manfred LOVES Japanese pancakes (Hour 4)

McNeil & Parkins Show

Play Episode Listen Later Mar 18, 2025 42:05


Jed Hoyer sets the expectation to see more Japanese stars in MLB soon, Nico Hoerner updates us on his injury, talks Cubs Tokyo game one & MLB commissioner Rob Manfred LOVES Japanese pancakes (Hour 4) full 2525 Tue, 18 Mar 2025 23:04:30 +0000 DhPRVORiqlDjvHhteD6S2JYjWxCCnK1o sports Spiegel & Holmes Show sports Jed Hoyer sets the expectation to see more Japanese stars in MLB soon, Nico Hoerner updates us on his injury, talks Cubs Tokyo game one & MLB commissioner Rob Manfred LOVES Japanese pancakes (Hour 4) Matt Spiegel and Laurence Holmes bring you Chicago sports talk with great opinions, guests and fun. Join Spiegel and Holmes as they discuss the Bears, Blackhawks, Bulls, Cubs and White Sox and delve into the biggest sports storylines of the day. Recurring guests include Bears cornerback Jaylon Johnson, former Bears coach Dave Wannstedt, former Bears center Olin Kreutz, Cubs manager Craig Counsell, Cubs second baseman Nico Hoerner and MLB Network personality Jon Morosi. Catch the show live Monday through Friday (2 p.m. - 6 p.m. CT) on 670 The Score, the exclusive audio home of the Cubs and the Bulls, or on the Audacy app. 2024 © 2021 Audacy, Inc.

McNeil & Parkins Show
Jed Hoyer sets the expectation to see more Japanese stars in MLB soon

McNeil & Parkins Show

Play Episode Listen Later Mar 18, 2025 21:11


Jed Hoyer sets the expectation to see more Japanese stars in MLB soon full 1271 Tue, 18 Mar 2025 22:35:16 +0000 FSZLHI8UJsXszt2El5ST3GJyPzfeY0RI sports Spiegel & Holmes Show sports Jed Hoyer sets the expectation to see more Japanese stars in MLB soon Matt Spiegel and Laurence Holmes bring you Chicago sports talk with great opinions, guests and fun. Join Spiegel and Holmes as they discuss the Bears, Blackhawks, Bulls, Cubs and White Sox and delve into the biggest sports storylines of the day. Recurring guests include Bears cornerback Jaylon Johnson, former Bears coach Dave Wannstedt, former Bears center Olin Kreutz, Cubs manager Craig Counsell, Cubs second baseman Nico Hoerner and MLB Network personality Jon Morosi. Catch the show live Monday through Friday (2 p.m. - 6 p.m. CT) on 670 The Score, the exclusive audio home of the Cubs and the Bulls, or on the Audacy app. 2024 © 2021 Audacy, Inc. Sports False https://player.amperwav

The Midday Show
Hour 3 - Should there be an All-Star level expectation on Spencer Strider in 2025?

The Midday Show

Play Episode Listen Later Mar 18, 2025 40:38


Hour 3 - Should there be an All-Star level expectation on Spencer Strider in 2025? full 2438 Tue, 18 Mar 2025 18:35:59 +0000 uEV7cgQOiBxg87q5baqMzyA5cxXSxnCK sports,whatcom/skagit/island counties,wo category The Midday Show with Andy & Randy sports,whatcom/skagit/island counties,wo category Hour 3 - Should there be an All-Star level expectation on Spencer Strider in 2025? The Midday Show 2022 © 2021 Audacy, Inc. Sports Sports Sports Sports Sports Sports Sports Sports Sports Sports sports Sports Sports Sports Sports False https://pl

EMIC Audio Podcast
Sunday – 03/16/2025 – The Power of Expectation

EMIC Audio Podcast

Play Episode Listen Later Mar 16, 2025 52:56


Sunday – 03/16/2025 – The Power of Expectation

Celebrate Kids Podcast with Dr. Kathy
Addressing Apathy, Expectation vs. Observation in Parenting, and Belonging - A Q&A with Dr. Kathy

Celebrate Kids Podcast with Dr. Kathy

Play Episode Listen Later Mar 15, 2025 26:05 Transcription Available


In this episode of the Celebrate Kids podcast, Dr. Kathy addresses a thought-provoking question from a recent online webinar regarding the role of K-12 public schools in teaching healthy identity formation. She explores the complexities of identity development, emphasizing the importance of incorporating spiritual and faith-based components. Dr. Kathy argues that while public schools may find it challenging to teach these concepts broadly, individual teachers have the potential to influence students positively. The discussion highlights the foundational beliefs of identity as created in the image of God, valued, and loved, providing listeners with insight into the intersection of education and spiritual formation. Tune in for a deep dive into the significance of identity in children's lives and the role educators can play in this vital area.

Through the Smoke: A Miami Hurricanes football podcast
Setting the expectation for Miami's 2026 class

Through the Smoke: A Miami Hurricanes football podcast

Play Episode Listen Later Mar 12, 2025 48:56


The Miami Hurricanes football program is on a bye week, so it is time to talk recruiting. UM landed a big time cornerback commitment just on the Friday before spring break in Jaelan Waters from Armwood High School. What type of player is Miami landing in Waters? What does this mean for the class? InsideTheU's David Lake and Gaby Urrutia share their thoughts in this latest edition of Through The Smoke. Later in the podcast, Lake and Urrutia discuss a way too early mock recruiting class and set the expectation for what should be an impressive 2026 recruiting class for the Hurricanes. Enjoy the show! Support our sponsors at Through The Smoke: - Join Canes Connection today at CanesConnection.com! - Injured in a car accident? Call 561-960-9870 or visit TheMucerinoLawGroup.com for your needs. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices