Money Box

The Chartered Trading Standards Institute is warning people to keep a close eye on their bank and credit card accounts after thousands of unsuspecting shoppers have said they're having money taken without their knowledge. Individual payments are usually quite low, but if not spotted, they can quickly start to add up. Trading Standards say it's "outrageous" these payments are being taken without explicit consent. How can you spot and stop these payments?Two thirds of first time buyers are overpaying their mortgage and one in six hope to be mortgage free by the time they're 40 according to a report from TSB. Is it the same for other mortgage holders and what should you think about if you're considering overpaying on your mortgage?More than half of adults in the UK do not have a will. So if they die they will have no say in how their money, property, and possessions are distributed. WillAid, where solicitors all over the UK make free wills and suggest a donation to charity in exchange. How does it all work and what happens if someone dies without a will?Presenter: Paul Lewis Reporter: Dan Whitworth Researchers: Eimear Devlin and Jo Krasner Producers: Robert Cave Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast at 12pm on Saturday 18th October 2025)

The government wants more young people to be offered "gold standard apprenticeships". The plan was unveiled at the Labour party conference as the Prime Minister ditched the ambition for half of young people to go to university.So we're looking at the financial side of apprenticeships, from how much they pay to what they can mean for a family's finances. Felicity Hannah is joined by Ben Rowland, the author of Understanding Apprenticeships and also the chief executive of the Association of Employment and Learning Providers, a trade body for organisations that train apprentices. And also Rachel Kayes, community manager for the Association of Apprentices, an apprentice support body with around 50,000 members.Presenter: Felicity Hannah Producers: James Graham Editor: Jess Quayle(This episode was first broadcast at 3pm on Radio 4 on the 15th of October 2025).

The Chancellor wants more people to invest in shares, UK companies and infrastructure projects in a bid to boost growth in the economy. Rachel Reeves argued in her recent Mansion House speech that it would make people better off, but this kind of investment involves risk and is making some people nervous. We put those concerns to Treasury Minister Lucy Rigby.When is the best time to start a pension? Around 45,000 parents and grandparents seem to think saving should start when you're born. Figures from HMRC show nearly £80 million was invested in private pensions for children in 2022/23 that's up 15%. And the buyers of around 14 million cars who were deceived or misled about the commission paid to the dealer when they took out a car loan are set to receive an average payout of £700 for each deal. That estimate came from the Financial Conduct Authority this week when it set out details of a plan to compensate them, but it's less than the 'up-to-£950' it had suggested just a few months ago.Presenter: Paul Lewis Reporter: Dan Whitworth Researchers: Catherine Lund Producers: Robert Cave, Craig Henderson Editor: Jess Quayle Senior News Editor: Justin Bones(First broadcast at 12pm on Saturday 11th October 2025)

Money Box Live hits the road and heads to the heart of the City of London for this special programme on investing. We're live at the London Stock Exchange to look at the basics and weigh up the different options.According to the Financial Conduct Authority, about a third of adults had some sort of investment last year, but Chancellor Rachel Reeves wants savers to put more money into investments, arguing it will bring better returns and help boost the economy. But is it really for everyone? And how do you actually do it?Felicity Hannah is joined by Julia Sage-Bell, senior policy advisor at the Personal Investment Management and Financial Advice Association (PIMFA), Philippa Hann, chief executive of financial advice firm Paradigm Morton and Louise Claro, an independent financial adviser at Circle Financial Services.Presenter: Felicity Hannah Producers: James Graham and Helen Ledwick Editor: Jess Quayle Senior News Editor: Sara Wadeson (This episode was first broadcast at 3pm on Radio 4 on Wednesday the 8th of October 2025).

Cash now accounts for less than 10% of all the retail payments we make. New figures out this week UK Finance, which represents banks and others, show the latest in the long term decline of cash. Just over a year ago new rules from the regulator, the Financial Conduct Authority said banks had to ensure customers had access to their cash and could take their money out in cash, but at the same time the number of shops putting up the card only signs has increased. What does that mean for the future of cash?On Monday it will be 6 months until the state pension age begins to rise from 66 to 67. How will that transition work?The price cap on electricity and gas went up this week - affecting millions of households across England, Wales and Scotland. The energy regulator, Ofgem, says gas and electricity bills will increase by an average of 2% but it's the costs of electricity that's rising, not gas.And what can do to ensure that your pension is being invested ethically?  Presenter: Paul Lewis Reporters: Luke Wilson and Niamh McDermott Researcher: Eimear Devlin and Jo Krasner Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast 12pm Saturday 4th October 2025)

More of us than ever before have access to private medical insurance. New data shared with Money Box Live shows that more than 8 million people were covered last year - that's about 5 million adults, plus their families. It's a rise of 4% on the previous year and comes after a series of sharp increases since the pandemic.We find out what's driving the growth, who's buying the policies and hear from those who have used private health services.We're joined by Tim Read, director of research at the health sector data firm LaingBuisson which is behind the numbers and has just published its annual study into the private medical cover market, and Tina Jennings, general secretary of the Association of Medical Insurers and Intermediaries, a trade body representing insurance companies and brokers working in this field.Presenter: Felicity Hannah Producer: James Graham Editor: Jess Quayle Senior News Editor: Sara Wadeson (This episode was first broadcast at 3pm on Radio 4 on Wednesday the 1st of October 2025).

The National Association of Head Teachers has written to the Department for Education demanding it take action to address what it describes as the failing Teachers' Pensions Scheme. The union has told Money Box it's shocked at the number of members contacting it for help describing a litany of delays, miscommunication and the failure to carry out even basic services leaving many in financial disarray. The government says it understands these problems have caused frustration and it's continuing to work closely with Teachers' Pensions to resolve these issue as soon as possible.This year's Winter Fuel Payment in England, Wales and Northern Ireland is going to all pensioners but instead of everyone keeping it, those who have an income of more than £35,000 will have it taken back by HMRC. How will that work in practice?Fake news stories about the state pension have been worrying many listeners. We'll have some advice on what to look out for.And tens of thousands of motorists could be eligible for a share of £200m in compensation after insurers paid them too little on their claims. Presenter: Paul Lewis Reporters: Dan Whitworth and Catherine Lund Researchers: Eimear Devlin and Jo Krasner Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast 12pm Saturday 27th September 2025)

Cryptocurrencies, like Bitcoin, are a type of digital money that has proliferated in recent years. They are mostly unconnected to governments or central banks. Some people treat them as an investment, some people as a bit of a flutter, and many more people don't yet know anything about them at all. We look at how they work and how the regulatory landscape is changing with the UK's financial regulator the Financial Conduct Authority currently consulting on a range of proposals. It could mean crypto-related firms will be covered by the same requirements as traditional financial firms, boosting consumer protections.It comes as Action Fraud, which is the UK's national reporting centre for cybercrime, says crypto-related scams jumped by 16% last year. In fact, it accounted for two thirds of all investment fraud reports.Felicity Hannah is joined by Kate Baucherel, a digital strategy consultant specialising in emerging technologies like crypto, and Louise Abbott, a partner at Keystone Law with a focus on fraud, crypto and asset recovery.Presenter: Felicity Hannah Producers: James Graham Editor: Jess Quayle Senior News Editor: Sara Wadeson(This episode was first broadcast at 3pm on Radio 4 on Wednesday the 24th of September 2025).

Top lawyers have told Money Box that people across the UK are being misled into paying thousands of pounds for products which they are told will protect the value of their home from inheritance tax or being taken to pay for care home fees. In reality, they say, these schemes do not work and may trigger legal complications and huge financial costs in the future. Usually the products involve setting up some sort of 'trust' but they are often sold by people who are not lawyers and are not regulated. The Association of Lifetime Lawyers, asked over a hundred its own members and found 95% of those lawyers surveyed said they had seen such products being missold and more than 4 in 5 said they had clients who had been misled. Buy-to-let mortgage rates have dipped to their lowest level in almost three years and there is more choice of mortgage products for buy to let landlords than ever before. The data, which comes from Money Facts, might be good news for any landlords coming to the end of a 2 year fix when rates were higher, but not for those who fixed 5 years ago when rates were much lower. What does it mean for the market?The state pension looks set to increase by more than inflation in April - that would mean an extra £500 a year for many. And why are house prices rising faster in Northern Ireland than in the rest of the UK?Presenter: Paul Lewis Reporters: Dan Whitworth and Eimear Devlin Researcher: Jo Krasner Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast 12pm Saturday 20th September 2025)

This week on Money Box Live we're looking at a topic that's very difficult but very important. What happens to your finances when the worst happens? How do you plan for your financial future when you've been diagnosed with a life-limiting or terminal illness? It's a question a group of MPs have been asking too. The All Party Parliamentary Group for Hospice and End of Life Care has found that people can face real hardship because they often have extra costs combined with a loss of earnings.Felicity Hannah is joined by Jamie Thunder, senior policy manager for financial security at the end of life charity Marie Curie and Nina Sperring, partner at Price, Slater, Gawne solicitors. She's also a member of STEP, the Society of Trust and Estate Practitioners which specialises in estates and wills. We also hear from Nathaniel Dye, a music teacher who was diagnosed with incurable bowel cancer at 36.Presenter: Felicity Hannah Producers: James Graham and Helen Ledwick Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast at 3pm Wednesday 17th September 2025)

New figures reveal that more than a quarter of a million homeowners have temporarily reduced their mortgages payments, or extended their mortgage term, since lenders agreed to offer better support to customers in June 2023 through what was called the Mortgage Charter. There's been a sharp rise in people taking their tax-free lump sum out of their pension over the past year. Since 2015 people over the age of 55 could take 25 per cent of their pension pots tax-free and then use the rest as they wished. These figures from the regulator the Financial Conduct Authority show tens of thousands more people made that choice - why?Millions of people are missing out on tens of billions of pounds worth of help ranging from benefits to social tariffs from utility companies. That's according to the latest analysis Policy in Practice suggests. What type of benefits are people missing out on?And the £100 limit on contactless card payments looks set to be scrapped. The regulator, the Financial Conduct Authority, published plans this week to let banks set their own limit - or indeed have no limit at all. Presenter: Paul Lewis Reporters: Dan Whitworth and Jo Krasner Researcher: Eimear Devlin Editor: Jess Quayle(First broadcast 12pm on Radio 4 on Saturday 13th September 2025)

About a quarter of a million 18-year-olds in the UK secured a university place this summer and are now preparing to head off to their chosen institution. The numbers increased by about 5% at a time when the costs associated with getting a degree are also rising. There's a patchwork of different funding models across the UK, but for students in England and Wales tuition fees have gone up for the first time in eight years. We take a look at how tuition and day-to-day costs are funded across the UK, and hear from students about their housing - another major cost that has been increasing.Debt is also now a major part of the university experience, with students in England graduating with an average debt of £53,000. One graduate explains how she has struggled to make a dent in her debt over the past 10 years despite holding well paid jobs.Felicity Hannah is joined by Tom Allingham from the student money website Save the Student and Clare Dickens, director of the Student Life team at the University of Wolverhampton.Presenter: Felicity Hannah Producers: James Graham and Helen Ledwick Editor: Jess Quayle(This episode was first broadcast at 3pm on Radio 4 on the 10th of September 2025).

We look at changes which the Government has announced – and the speculation around those it hasn't. Pension inheritance rules will change in 2027. It may seem a long time away, but people are making plans now. We hear from some of those pension planners as they try to clear up any confusion around the changes. We also look at speculation around what might be in the Chancellor Rachel Reeves' Autumn Budget, which she announced this week will take place on November 26.His Majesty's Revenue and Customs tells Money Box it's deploying hundreds of staff to bring down waiting times for people making claims about missing state pension payments. It's already written to 370,000 people, mainly women, who took time off work to care for children and now might be getting less money than they should be because of an error in their National Insurance records. But given that HMRC has already admitted it's been, in its words, "inherently challenging" to try to fix the problem it might come as little surprise the vast majority of people still missing money, haven't been paid what they're owed. Just a few weeks ago thousands of would-be university students found out whether they had achieved the right grades to get into the university of their choice. Now comes the reality check, when many wonder how they will afford to pay for it. Some argue that the level of Government maintenance loans only covers half the true cost of student living. The Higher Education Policy Institute has just conducted a study into maintenance loans in England and reckons they only cover half of the true costs of student life.Presenter: Paul Lewis Reporter: Dan Whitworth Researchers: Amber Mehmood, Jo Krasner, Catherine Lund Editors: Jess Quayle, Craig Henderson

Being a tenant can be pricey — and it's only getting pricier. Private rents rose by almost six per cent in the year to July, and while the pace may be slowing, the average UK rent still stands at over £1,300 a month. So what does that mean for the millions of people living in private rented homes? This week on Money Box Live, we're looking at the cost of renting — and what it's doing to your finances. We'll hear from a family forced to live apart because they can't afford to rent together, and from a woman struggling to rent because of debt problems. We'll ask what the upcoming Renters Rights Bill means for tenants — and what tax breaks are available to people who choose to rent out a spare room. With rising prices, limited supply, and big reforms on the horizon, join us as we unpack the pressures facing renters — and what support is out there. Felicity Hannah is joined by Matt Hutchinson from Spare Room, Vicky Spratt, Housing Correspondent for The i, and Matt Sheeran from Money Wellness Presenter: Felicity Hannah Producer: Helen Ledwick Editors: Jess Quayle and Craig Henderson (This episode was first broadcast at 3pm on Radio 4 on the 3rd of September 2025).

Hundreds of former retained firefighters have come forward to claim millions of pounds in missing pension payments after Money Box covered the story earlier this summer. We'd reported how their union, the Fire and Rescue Service Association, had warned thousands of its members risked missing out on the payments very often worth tens of thousands of pounds for each individual.Scammers have been sending texts pretending to be from the government to try and trick pensioners into applying for the Winter Fuel Payment. That's a payment that can be worth up to £300 off energy bills over the colder months. It's prompted the Department for Work and Pensions to issue a warning, telling people to beware of the texts, which ask people to click on link which could be used to steal money from victims.How are the rumours about changes to stamp duty affecting the housing market? And a reminder that if you're the parent or carer of a 16-19 year old you've got until Sunday to renew your child benefit claim.Presenter: Felicity Hannah Reporter: Dan Whitworth Researchers: Catherine Lund and Eimear Devlin Editor: Jess Quayle(First broadcast on BBC Radio 4 at 12pm Saturday 30th August 2025)

Dragons' Den investor and entrepreneur Deborah Meaden joins Felicity Hannah to look at the money wisdom and advice you wish you'd known when you were starting out.They hear from listeners who say they wish they'd known more about everything, from how to budget to asking for a pay rise. Others regret not understanding the power of compound interest or what to do with a workplace pension after changing jobs.Dave Fishwick, founder of Burnley Savings and Loans, sets out his top tips and explains his biggest money mistake. And maths teacher and broadcaster Bobby Seagull stresses the importance of financial education. They're also joined by financial planner Kirsty Stone from the financial advice firm The Private Office.Presenter: Felicity Hannah Producers: Sarah Rogers and James Graham Editor: Jess Quayle(This programme was first broadcast at 3pm on BBC Radio 4 on Wednesday 30th of July 2025)

When will you retire? And will you have enough money to live comfortably? Big questions and this week the government announced two major reviews to study them after concerns that today's workers will be poorer in retirement than their parents. The first is a revived Pension Commission with a wide remit. The second is a review into the state pension age. We'll speak to Pensions UK, which represents pension schemes that together provide a retirement income to more than 30 million people. From September working parents of children aged 9 months to school age will get 30 hours of childcare funded by the Government. It simplifies the present system which has different rules at different ages and means working parents of children under three will potentially save thousands of pounds on the cost of childcare. Who is eligible and how does it work?Thousands of people who were retained firefighters are being urged to claim pension payments worth thousands or tens of thousands of pounds. Retained or on-call firefighters generally work part-time. Sixteen thousand of their colleagues have already claimed but a further 10,000 could be eligible to buy back pensions after two legal changes in the past few years.And some money saving tips for anyone going abroad for their summer holiday.Presenter: Paul Lewis Reporters: Dan Whitworth and Jo Krasner Researchers: Eimear Devlin and Catherine Lund Editor: Jess Quayle(First broadcast 12pm Saturday 26th July 2025)

Every adult has a credit score but you've been telling us the factors affecting it can be mystifying and frustrating. So in this edition of Money Box Live we've been digging into the inbox to answer your questions on credit scores. Whether you're trying to get a mortgage or loan or just the best rate on a credit card, the information on your file can have a big impact at any stage of life, so what does it all mean and if you want to improve yours, how can you do it?We'll hear from someone battling to rectify his score after fraudsters took over his credit card and we hear from a man with an excellent credit rating who is struggling to get any credit at all.Felicity Hannah is joined by John Webb, a credit expert at the credit reference agency Experian, and Lisa Webb, a senior lawyer and consumer champion at Which?Presenter: Felicity Hannah Producer: Sarah Rogers Editor: Jess Quayle(This programme was first aired on BBC Radio 4 on Wednesday 23rd of July 2025)

For every £1 a man has in his private pension pot a woman has just 42p according to research from pension company Royal London.When it comes to the State Pension, the gap has closed considerably for people retiring today. But women in their 80s are still getting up to 25% less than men.This week on Money Box Live, we're looking at the reasons behind is as well as what can be done to boost savings.Find out more about a little known pot of money the government has set aside mainly for women, who didn't work because they were looking after children, between 1978 and 2010 - which is largely going unclaimed. We also hear the struggle of a woman who struggled after the state pension age for women was raised from 60 to 66 and what might happen next with the campaign against it.With Felicity Hannah is Sir Steve Webb, former pensions minister and and now partner at pensions consultancy Lane Clark and Peacock and Daniela Silcock who has her own pensions research company.Presenter: Felicity Hannah Producer: Sarah Rogers and Helen Ledwick Editor: Jess Quayle(This episode was first broadcast on Wednesday the 16th of July 2025)

Money Box can exclusively reveal there has been a sharp rise in the number of people applying to have water meters fitted to try to bring their bills down. The data has been shared with this programme by the Consumer Council for Water, the CCW, the which speaks for water consumers in England and Wales. It comes after record April price rises for water with average bills rising more than £120 to over £600 per year. Cash ISAs appear to have been reprieved - at least for now. Until Friday morning there was widespread speculation that the Chancellor might announce on Tuesday that the amount you could put into a cash ISA would be slashed from £20,000, perhaps to as little as £4000. The idea was that would fit in with government plans to encourage investment by nudging people with £20,000 to spare to use the rest of their tax free ISA allowance to invest in shares instead. However, Money Box understands that won't happen - certainly not on Tuesday when Rachel Reeves gives her annual Mansion House speech to the City of London. We'll look at what that might mean.And what does a major ruling on a divorce case in the Supreme Court mean for how wealth is split between couples in the future?Presenter: Paul Lewis Reporter: Dan Whitworth Researchers: Eimear Devlin and Jo Krasner Editor: Jess Quayle(First broadcast 12pm Saturday 12th July 2025)

It was a momentous day on Tuesday as the government and regulators announced major changes in the way investments will be sold. What's been proposed and what's the role of the regulator, the Financial Conduct Authority, in that?Inflation rose to 3.6%, this week the highest it has been since January 2024 - what's behind that?And two of the UK's leading end of life charities have told Money Box people given less than 12 months to live should not have to pay Council Tax before they die. The call from Marie Curie and Hospice UK comes just a few weeks after Manchester City Council became what's believed to be the first local authority in the UK to introduce such a scheme. Presenter: Paul Lewis Reporters: Dan Whitworth and Jo Krasner Researcher: Eimear Devlin Editor: Jess Quayle(First broadcast 12pm Saturday 19th July 2025)

Unemployment recently rose to its highest level in almost four years. The Office for National Statistics (ONS) said the rate went up to 4.6 per cent in the three months to April, up from 4.5 per cent in the three months to March. That's the highest since the Summer of 2021 in which the country was in the depths of the Covid pandemic.So today on Money Box Live we're asking what happens when you lose your job? What are your rights, what kind of payout might you get and how do you manage the money during a job hunt?Felicity Hannah is joined by employment lawyer Rupa Mooker, Mike Fenn who's Head of Employee Relations at ACAS, the Advisory, Conciliation and Arbitration Service and Sarah Coles who is the Head of Personal Finance at Hargreaves Lansdown.Presenter: Felicity Hannah Producers: Sarah Rogers and Helen Ledwick Editor: Jess Quayle(This programme was first aired on BBC Radio 4 on Wednesday 9th of July 2025)

Reform of the state pension, auto-enrolment into company pensions and consolidation of small pensions spread across several providers are proposed this week in a major report on the future of pensions. It says major changes are are necessary to ensure today's workers have an adequate income in retirement. The conclusions come at the end of a two year study by the independent research organisation the Institute for Fiscal Studies, we'll speak to them about the report.Hundreds of thousands of people whose homes are heated using communal heat networks are less than 6 months away from greater protection as the industry gets ready to come under Ofgem regulation for the first time. Up until now people in homes that are on heat networks, which use a single heat source to pipe hot water to multiple households, have not had the same rights as those on mains gas or electricity, but that is about it change. What difference could the new regulations make?How could the way you get financial advice change in the future? We'll discuss new proposals by the regulator the Financial Conduct Authority aimed at helping more people get financial advice.And, what would you like to see on a new bank note from the Bank of England? Email us now moneybox@bbc.co.uk Presenter: Paul Lewis Reporters: Dan Whitworth and Jo Krasner Researcher: Eimear Devlin Editor: Jess Quayle(audio credit British Pathé)(First broadcast 12pm Saturday 5th July 2025)

In this special programme Money Box Live has been given exclusive access to a centre working with former prisoners to find out how money works behind bars.There are around 98,000 people serving prison sentences in the UK right now, but how does money work on the inside and why do offenders even need it?Felicity Hannah meets former prisoners working in the centre as they rebuild their lives. They talk about so-called 'bang up' pay, how much you can earn in prison, and the struggle some ex-offenders have getting basic financial products like a bank account on release.Around one third of ex-offenders will go on to reoffend costing taxpayers £18 billion a year as well as causing great distress to victims. So, what role can financial security play in reducing that?Felicity Hannah is joined by Andrea Coady, Head of Policy at Nacro, a social justice charity that works with offenders and Ana Caldeira, in charge of Finance, Benefit and Debt Services at the charity Catch 22, which provides money advice and support to ex-offenders.Presenter: Felicity Hannah Producer: Sarah Rogers Editor: Jess Quayle(This episode was first aired on Radio 4 at 3pm on Wednesday the 2nd of July 2025)

Six million people will have £150 knocked off one winter electricity bill this winter. The Government has announced an expansion of the Warm Home Discount scheme which will almost double the number getting it. Who is eligible and how will people get the payment?Money Box has been receiving a steady stream of emails from members of the Teachers' Pension Scheme complaining about how their pensions are being managed. With more than 2 million members and liabilities of £278 billion the TPS is one of the largest in the UK. So what is going on? Dan Whitworth investigates.Child maintenance is a regular financial payment made by a parent who doesn't live with their child to help support the child's living costs. This week the government has announced plans for some significant changes to the way those payments are collected and transferred. We'll explain what's changing.Presenter: Paul Lewis Reporter: Dan Whitworth Researchers: Eimear Devlin and Jo Krasner Studio Producer: Sarah Rogers Editor: Jess Quayle(First broadcast 12pm Saturday 28th June 2025)

More people are living alone, in fact 3 in 10 households are made up of single adults, according to the latest government figures.Research from the pension specialist Royal London also suggests single people are more likely to be in their overdrafts at the end of the month and have smaller savings and pension pots than married couples.Today, we're looking at the impact of the single supplement, from travel costs to inheritance tax thresholds as well as hearing from those very much enjoying their financial freedom.Joining presenter Felicity Hannah is Sarah Pennells, Consumer Finance specialist at Royal London and Laura Suter, Director of Personal Finance at the investment platform AJ Bell.Presenter: Felicity Hannah Producers: Sarah Rogers and Helen Ledwick Editor: Jess Quayle(This episode was first broadcast on at 3pm on Wednesday the 25th of June 2025 ).

Campaigners say more needs to be done to help the parents and carers of tens of thousands of disabled young adults access their own money held in Government backed Child Trust Funds. The Financial Inclusion Commission has told Radio 4's Money Box it wants the Government to officially endorse an informal process that some financial providers are already using to help grant access in days, instead of months or, in some cases, not at all. The cost of insurance might be falling but if you choose to pay monthly then you could be paying an extra 20-30% more. The Financial Conduct Authority has been carrying out a study into the market but what can it do to help protect people who can't afford to pay the whole amount up frontAnd we also look why a record number of people are taking money out of their pension pot as soon as they're able to at the age of 55. What could be the impact on your financial situation later in life?Presenter: Paul Lewis Reporter: Dan Whitworth and Jo Krasner Researchers: Eimear Devlin and Catherine Lund Editors: Sarah Rogers and Justin Bones

Three quarters of financial firms are already using Artificial Intelligence, according to the Bank of England and the Financial Conduct Authority, with more set to follow in future.Last month a new inquiry by the Treasury Committee began looking into the potential impacts of AI in banking, pensions and other financial services.So what does that all mean for your money? We speak to the experts about how it's being used, the rise of the chat bot and how to spot AI scams after one woman lost £10,000 to fraudsters. Joining Felicity Hannah this week are Gbenga Ibikunle, Professor and Chair of Finance of Edinburgh University and Jana Mackintosh, Managing Director for Payments and Innovation at UK Finance. Presenter: Felicity Hannah Producer: Sarah Rogers and Catherine Lund Editor: Sarah Rogers(This episode was first broadcast at 3pm on Radio 4 on the 18th of June 2025)

We'll discuss proposals to reform the bailiff industry, hearing from a man whose small parking fine ballooned into a debt of more than £400 once bailiffs got involved. Paul Lewis interviews the minister responsible for the planned changes: will they be fair on both creditors and debtors and will they bring rogue bailiffs into line?Also, the Chancellor's changes to the Winter Fuel Payment have been broadly welcomed by Britain's pensioners, but how easy will it be for them to manage the payment when it comes to filling in their tax returns? With the help of a personal tax expert, we try to answer your questions.And what are Premium Bonds and what are your chances of winning a prize? We've got the definitive guide with Sir David Spiegelhalter, Emeritus Professor of Statistics at the University of Cambridge.Presenter: Paul Lewis Reporters: Dan Whitworth and Eimear Devlin Researcher: Jo Krasner Editors: Jess Quayle and Rob Cave(First broadcast 12pm Saturday 14th June 2025)

New research, seen exclusively by Money Box, suggests a third of households in England and Wales are trying to cut the amount of water they use to help reduce their bills. The research comes from the Personal Finance Research Centre at the University of Bristol which worked with the Financial Fairness Trust to speak to 6,000 households about their money situation. On water bills, 34% said they're using less to try to cut their bills with around 30% saying their bills have increased "a lot" over the past 6 months. What can people do to bring their bills down?Some major mortgage lenders have been relaxing their lending rules to make it easier for people to borrow the money to buy a home. They have been encouraged by a letter from the regulator, the Financial Conduct Authority, which reminded them that they had flexibility around what is called the stress test, which is supposed to ensure borrowers can meet their monthly payments even if rates rise or their circumstances change. What does that mean for the risks around lending?The listeners puzzled by a 25p rise in their state pension because of a rule that started back in 1971.And, how much do you know when it comes to savings? If you don't know your Premium Bonds from your ISA and where to put your money to make the most out of your cash, we'll give you a little bit of help.Presenter: Paul Lewis Reporters: Dan Whitworth, Peter Ruddick and Jo Krasner Researchers: Eimear Devlin and Rob Cave Editor: Jess Quayle(First broadcast 12pm Saturday 7th June 2025)

Hundreds of millions of pounds was stolen from people in 2024 by thieves who tricked them, manipulated them, and then drained their bank accounts. The latest figures from UK Finance show that more than £450m was handed over to criminals in that way. That was slightly less than in 2023 but there were fewer cases - down 20% to just under 186,000. So those who were robbed lost more - an average of more than £2,400. What kind of scams were most common and what can you do to avoid them?There have been several high profile cyber attacks on businesses recently. But apart from downed deliveries and empty shelves, what impact can they have on other areas of a business that weren't directly attacked?Major changes to the laws about making a will have been proposed to the government by the Law Commission. Its job is to recommend changes in the laws in England and Wales to improve or simplify them. And what should people do if they think they're owed compensation by their energy company following the prepayment meter scandal?Presenter: Paul Lewis Reporter: Sarah Rogers Researcher: Eimear Devlin and Jo Krasner Editor: Jess Quayle(First broadcast at 12pm on Saturday 31st May, 2025)

Hundreds and thousands of sole traders and landlords are facing a significant change in how they file their tax returns. In less than a year 800,000 people with a turnover of above £50,000 who fill out self assessment tax returns will have to fill out summaries four times a year, and then do their final self assessment too. It's all part of something called "Making Tax Digital". Paul Lewis interviews James Murray who is the Exchequer Secretary to the Treasury.Hundreds of millions of pounds has been paid out to people who were underpaid their state pensions. We'll discuss who they are, and talk about another group of people who could be eligible but haven't claimed. And, listeners who volunteer with community groups like film clubs, girl guides and charity fundraising groups have been contacting Money Box upset over new charges they're facing to use their bank accounts. What options are there for those affected?Presenter: Paul Lewis Reporter: Dan Whitworth Researchers: Eimear Devlin and Jo Krasner Editor: Jess Quayle(First broadcast 12pm Saturday 24th May 2025)

The fight against what is called push payment fraud - when victims are groomed and manipulated into transferring money to criminals - took a huge step forward in October when new regulations for banks and other finance companies were introduced to make the banks involved liable for the losses. It was the result of years of campaigning which Money Box has reported on from the very beginning. Now the first set of figures since then shows it is working better, but still not perfect. We'll hear from David Geale the Chief Executive of the Payment Systems Regulator.This week, some of Britain's biggest pension funds have pledged to invest more of the money they look after into UK assets. Seventeen major workplace pension providers have signed the Mansion House Accord, a voluntary initiative which commits them to invest at least 10% of the pension funds into what it calls 'private markets' with half of that invested in the UK. The Treasury says this commitment will drive more investment into infrastructure and businesses, while driving higher returns for savers and reducing risk through diversified asset holdings. We'll speak to the Chief Executive of The People's Pension which is the UK's largest workplace pension fund.If you get child benefit for a child aged 16 or over it will stop on 31 August unless you tell HMRC to continue paying it. What do you need to know?And are we becoming too reliant on digital banking when we should all have some cash for emergencies?Presenter: Paul Lewis Reporters: Dan Whitworth, Eimear Devlin and Catherine Lund Researcher: Jo Krasner Editor: Jess Quayle(First broadcast 12pm Saturday 17th May 2025)

Earlier this spring the Financial Conduct Authority warned that some banks and firms lack empathy when dealing with bereaved customers and called for them to do more. Money Box Live received a huge response from our listeners when we covered the story, with emails from listeners about how they coped with their grief while managing finances following the death of a loved one.Felicity Hannah is joined by lawyer Gary Rycroft and Sarah Middlemiss, from the end of life charity Marie Curie, to answer those questions and hear those experiences.Presenter: Felicity Hannah Producer: Catherine Lund and Sarah Rogers Editor: Jess Quayle(This episode was first broadcast at 3pm on Radio 4 on the 14th of May 2025)

Around 1 in 2 people living in the UK will be diagnosed with cancer during their lifetime according to Cancer Research UK. That stark statistic is a reminder how the disease can impact families up and down the country, but it's not just the health of people diagnosed that can forever be changed. The finances of those who survive the disease can also be devastating too. We'll hear from a man recovering from a cancer diagnosis about how it impacted his life, and speak to a charity that is calling for better financial support for cancer survivors.As the Bank of England cuts interest rates to 4.25%, we'll discuss what the best deals are at the moment. Data shows that while some lenders are offering deals at less than 4%, you'd need a big deposit and have to pay a fee, so what is out there and who can get it?And investment platforms should be required to pass on voting rights to shareholders. That's the call from the trade body, the Association of Investment Companies. If you buy a share in a company you have the right to vote on corporate decisions. At the moment, some investment platforms pass on the right to vote, others require you to opt-in, some don't pass on the rights at all and some even charge to do it. The AIC wants that to change so that all platforms are required to pass on the rights, which would require a change in the law. In response, the Personal Investment Management and Financial Advice Association says a wholesale change to regulation to force this issue could result in significant costs to firms and an overwhelming level of paperwork for customers. Presenter: Paul Lewis Reporter: Dan Whitworth Researchers: Eimear Devlin and Jo Krasner Editor: Jess Quayle (First broadcast on Radio 4 at 12pm on Saturday 10th May 2025)

If your home isn't working for you, should you pack up and move or get the builders in and improve?Moving is expensive, aside from the price of the house there's Stamp Duty and solicitors fees to think about. So, is it worth getting the builders in instead if you're desperate for an extra bedroom? Insurance firm Aviva predicts 7 million of us will renovate over the next two years, spending an average of £14,000 each. But what happens if the renovations go wrong, you run out of money, or you're hoping to move but no-one wants to buy your home?Felicity Hannah is joined by Beth Rudolf from the Conveyancing Association and Harvey Fremlin, Managing Director at The National Self Build & Renovation Centre.Presenter: Felicity Hannah Producer: Sarah Rogers/Helen Ledwick Editor: Jess Quayle(This episode was first broadcast at 3pm on Radio 4 on the 7th of May 2025)

People over the age of 60 hold nearly £3 trillion of wealth in the value of their homes, almost all of it mortgage free. That is more than half of all housing wealth in the UK. Under 35s by contrast control only £600 billion and half of that is mortgaged. These startling figures were published recently by the upmarket estate agent Savills which has analysed housing data in Britain for many years. It says this disparity between young and old has never been bigger.MPs, charities and free debt advice providers are calling for an urgent change in the law to help protect the finances of thousands of domestic abuse survivors. At the moment people, mainly women, who are left in debt after fleeing abusive relationships normally have to have their names and addresses published as part of the process of getting that debt written off. Something campaigners say not only puts their personal safety at risk, but can also put them off addressing financial problems altogether. The government has said its currently reviewing this matter and will update in due course.And, annuities are a safe, regular income in retirement. You can use your pension fund to buy one and a growing number of people are doing just that. Sales of annuities have seen an 83% increase since 2020, based on figures from the Association of British Insurers. We'll discuss what's behind that rise.Presenter: Paul Lewis Reporters: Dan Whitworth and Jo Krasner Researcher: Catherine Lund Editor: Jess Quayle(This programme was first broadcast at 12pm Saturday 3rd May 2025)

In an exclusive interview with this programme the Pensions Minister has talked about the government's plans to reform the UK's pension system. Torsten Bell has said that pension schemes should be moving more of members' money out of shares and into infrastructure projects where returns are higher. And he announced a new plan this week to bring millions of small pension pots together into one multibillion pound so-called 'consolidator scheme'. Hear that interview with Paul Lewis in full.Banks, building societies, utility suppliers and pension providers "must do far better" when it comes to helping people deal with the finances of loved ones who've died. That's what the Chief Executive of Hospice UK, Toby Porter, has told this programme. We'll discuss best practice and what can be done to improve poor service.And a government savings scheme designed to help people on low incomes is being extended and widened. How does Help to Save work?Presenter: Paul Lewis Reporter: Dan Whitworth Researchers: Catherine Lund and Jo Krasner Editor: Jess Quayle(This programme was first broadcast 12pm Saturday 26th April 2025)

Parents typically pay an average of more than £80 per week for a childminder and £66 per week for after-school club, to cover the hours they're working. That's according to the latest data from the charity Coram Family and Childcare.This week a new trial of free breakfast clubs launched at 750 schools across England, and the government says it'll save parents as much as £450 in childcare costs. Wales and Scotland already have programmes to provide free breakfasts to children in some primary schools. In this programme Money Box Live discusses what help is available to try and cut the costs of wraparound care.Felicity Hannah is joined by Lydia Hodges, Head of Coram Family and Childcare, and Laura Suter, Director of Personal Finance at the investment platform AJ Bell.Presenter: Felicity Hannah Producer: Sarah Rogers Editor: Jess Quayle(The episode was first broadcast at 3pm on Wednesday the 23rd of April 2025).

Money Box investigates fees being charged of teenagers who are struggling to access their child trust funds. We speak to an 18 year old who agreed to pay a claims management firm 25% of his fund plus VAT, not realising he could do it for free. Lord David Blunkett was in government when Child Trust Funds were created in 2002, he tells Money Box that the unclaimed public money sitting in CTFs should be going to young people not firms looking to cash in. Gold has seen rising prices this week in response to global markets turmoil. The precious metal is traditionally seen as a safe investment during times of economic turbulence. We look at the pros and cons of investing in gold and the different ways to do it. Bank branches continue to close and in some remaining branches hours or services are being reduced. We hear from a Money Box listener who struggled to make a face to face appointment at his local bank branch. Presenter: Paul Lewis Reporter: Sarah Rogers Researchers: Eimear Devlin and Jo Krasner Editor: Beatrice Pickup(First broadcast at 12pm Saturday 19th April 2025)

New analysis shows that some parts of England have waiting lists for social housing that exceed 100 years. Recently the government pledged £2 billion of new investment to build up to 18,000 new social and affordable homes. But will that be enough? Felicity Hannah is joined by Jasmine Basran of the housing charity Crisis, and Alastair Smyth of the National Housing Federation.Presenter: Felicity Hannah Producer: Neil Morrow and Sarah Rogers Editor: Beatrice Pickup

The stock markets have been on somewhat of a roller coaster since US president Trump announced global trade tariffs. Listeners emailed Money Box to tell us about the impact of the fall out in their pensions and investments. The advice from the Pensions and Lifetime Savings Association which speaks for pension companies is 'if you still have many years until you retire, you have plenty of time to recover short-term price falls'. But, what happens if you're retiring right now and you've seen your pension plummet? Also on the programme, the amount we owe on our credit cards is at record levels, topping £73 billion. But is increased borrowing an indication of consumer confidence or personal crisis?And do you know you state pension age? Research suggests many of close to retirement don't.Presenter: Paul Lewis Reporters: Eimear Devlin and Jo Krasner Output Producer: Craig Henderson Editor: Sarah Rogers(This episode was first broadcast on Saturday the 12th of April on BBC Radio 4)