CII Radio

In this episode of The Journal Podcast, we're joined by Martin Smyth, Head of Insurable Risk for the UK's largest luxury automotive manufacturer, JLR (Jaguar Land Rover), to discuss his professional journey through the Insurance profession.

In this episode of The Journal Podcast, we speak to Michael McCabe, Researcher at DAC Beachcroft, to discuss the laws surrounding e-scooters in the UK and the insurance implications of riding e-scooters illegally.

This week on the podcast, we explore the world of insuring high-value items - specifically gold bars and fine art. Recorded at the Bank of England Museum, we speak with curator, Jennifer Adam, and Liberty Specialty Markets' Underwriting Manager, Ross Drabble, about the unique challenges involved in insuring these extraordinary assets.

In this episode, we speak to Lisa Heath, Risk Manager at Netflix, to discuss her professional journey through the area of production insurance and what it's like to work for the world's largest streaming service.

In this episode of The Journal, we speak to Kevin Steed, Head of Group Insurance at the UK's leading biopharmaceutical company, AstraZeneca, to discuss his professional journey through the Insurance and Risk Profession.

This podcast focuses on Local Matters, Matt Ward, Regional Membership Manager at the Chartered Insurance Institute, will be speaking with Danielle Ashmore, President of the Insurance Institute of Coventry, Sarah Hughes, Communications Officer for the Insurance Institute of Cardiff and Kath Harvey, President of the Insurance Institute of Aberdeen, to discuss their plans to engage their membership in 2025.

In this episode of The Journal Podcast, we speak to Mandy Hunt ACII, Chair of the CII Underwriting Community Board, Charlotte Halkett, Senior Consultant at Milliman LLP and Yasmin Carter-Esdale, Advisory Board Member of the CII Underwriting Community, about changing careers in later life and what impact this has on their professional journeys.

In this episode, we speak to Gaenor Jones, Middle East and Central South Asia Regional Director of the Chartered Insurance Institute, to discuss the UAE Central Bank's introduction of new legislation, which mandates professional qualifications for senior insurance representatives.

In this episode of the podcast we're discussing the CII's plans for 2025 with Chartered Insurance Institute Chief Executive, Matthew Hill.

In this week's episode, we are joined by Laura Clark, Senior Strategic Change Manager at Alzheimer's Society, Mandy Hunt, Chair of the CII Underwriting Community Board and Managing Director MGA's at The Clear Group, and Matt Connell, Policy and Public Affairs Director at the Chartered Insurance Institute. We are discussing the important role insurance professionals can play in supporting vulnerable customers, following on from a recent roundtable discussion involving the CII Professional Communities.

On this episode of The Journal Podcast we're discussing the travel industry and the important role insurance plays in helping us explore the world. We are joined by travel journalist and broadcaster, Simon Calder, and Gary Murphy,head of travel at Gigasure, and has has more than 20 years' experience in the travel insurance profession.

In this episode, we speak to the CII president for 2025, Nicola Stacey, discussing her theme for the year ahead, her experience in Insurance and her aspirations for the profession.

This week on the podcast with discuss the benefits of mentoring with three users of the CII's Connect platform. We are joined by mentors Adrian Golifer and Andrew Holdway, and mentee Mariela George.

In this episode of the podcast we talk with CII Professional Community Board Members Rochard Napoli, representing the Claims Community, Laura Hancock from the Broking Community, and Mandy Hunt of the Underwriting Community. They look back at highlights from 2024, and let us know what is in store for 2025.

Recorded at the CII and PFS 2024 Apprenticeship Awards, which celebrate apprentices and the role they play in bringing in fresh and diverse talent to the profession. We spoke to attendees and winners about the awards and their thoughts on apprenticeships.

In this episode of the podcast, we explore the key findings of the People Report 2024, commissioned by Davies, which highlights the ongoing challenges faced by insurance and financial services firms in talent attraction, development, and retention. We are joined by Craig Potter, Senior Partner at Davies.

In this episode of The Journal Podcast, we explore the vital role of insurance in UK farming and agriculture. We'll be talking about the importance of the farming sector to the UK's economy and environment, the risks involved in farming, and how insurance plays a vital role in supporting farming and agriculture, as well as what the future could hold for British farms. We are joined by Adam Henson, one of the best known farmers in the UK, and author and television Presenter, and David Harrison, Farming Development Manager for NFU Mutual.

In this episode of the podcast, we are looking back at the first year of implementation of the FCA's Consumer Duty, which came into force in the summer of 2023. We are joined by Laura Hancock, Managing Director at Yutree Insurance, and Chair of the CII's Broking Community Board, and Mandy Hunt, Managing Director MGA's at the Clear Group, and Chair of the CII's Underwriting Community Board.

In this episode of the podcast, we are discussing the topic of women in insurance, looking at developments within the profession, and work still to be done. Vivine Cameron,Equality, Diversity and Inclusion Manager for the Chartered Insurance Institute, is joined by Sandra Lewin, founder of the 100 Women in Insurance collective, and Angela Irvine, Sales Director at The Bletchley Group and Regional Chair for BIBA West Midlands.

In this episode of the podcast, we are discussing Personal Development and neuro linguistic programming. Tim Groves, Programme Development & Partnership Manager for the Chartered Insurance Institute, is joined by Caroline Martin, Leadership Coach & NLP Trainer at Enabling Wings.

In this episode of the podcast, we are discussing vulnerable customers, and what claims professionals need to be aware of. We are joined by Brit Harris, Head of Customer Outcomes at Markel, and William Quibell and Carolyn Mackenzie from the CII Claims Community Board.

In this episode, we're celebrating two years of the Professional Map which launched back in 2022. We are joined by Jasmine Shell, Innovation and Engagement Manager at EDII, and Caroline Martin, Personal Development Coach and former President of the Local Institute of Chelmsford and South Essex. The Professional Map is the CII competency framework that outlines the skills and behaviours needed to drive success, add value, and deliver positive outcomes for customers.

In this episode of the podcast, we are discussing the CII's latest Public Trust Index results. We are joined by Karl Helgesen, Chief Operating Officer, UK & International at RSA Insurance, and Matthew Connell, Director of Policy and Public Affairs at the CII.

In this episode of the podcast, Chris Bates, New Generation programme Alumni from 2017-18, is joined by Shauna Hopkins and Thomas Hedges, who were participants in the CII's New Generation programme last year as members of the Claims and Underwriting groups respectively. They discuss the benefits and their experiences of the programme.

In this episode of the podcast, we are discussing the CII's member designations. We are joined by Chris Shadforth, Communications Director for the CII.

In this episode of the podcast, we are discussing the manifesto pledges of the main parties for the upcoming election. We are joined by Henry Thompson, Head of Public Affairs at the Institute and Faculty of Actuaries

In this episode of the podcast, we are looking back at the BIBA Conference 2024, discussing some of the highlights and key takeaways from the event. We are joined by Laura Hancock, Managing Director of Yutree Insurance and Chair of the CII Broking Community Board, and Mandy Hunt, Managing Director – MGA for The Clear Group and Chair of the CII Underwriting Community Board.

In this episode of the podcast we are speaking with the new CEO of the CII Group, Matthew Hill.

In this episode of the podcast, we find out how the right techniques can help professionals pass their CII exams. We hear from Lysette Offley from Genius Material, who specialises in helping professionals bolster their qualifications and build their confidence, while improving their job and life satisfaction. The recording is taken from a webinar that Lysette hosted which is available on the PFS Digital webpage.

In this episode of the podcast, we are discussing the value of Chartered status for firms. We are joined by Richard Talbot- Jones, Managing Director at Talbot Jones Ltd, and Debbie Gourlay, Commercial Underwriting Director at Covea Insurance.

In this episode of the podcast, we are discussing how to excel at CII qualifications. We are joined by two of the CII's Qualification prize winners, Hannah Green, winner of the Crawford UK Prize 2023 and The Dr Alexander Scott Prize for the Certificate in Insurance Market Specialisation, and Thomas Walker, recipient of the Worshipful Company of Insurers Prize for the Diploma in Financial Planning.

In this episode of the podcast, we are discussing the impact of traumatic claims on claims professionals. We are joined by Shauna Hopkins and Steven Smith, who were members of the 2023 New Generation Programme's Claims Group, and Claire Lashbrook and William Quibell, who are members of the CII's Claims Community Board.

In this episode of the podcast, members of our Broking Community board will be discussing the different routes of entry into the profession. We are joined by Tim Groves, Programme Development and Partnership Manager for the CII, Laura Hancock, Chair of the Broking Community Board, Isha Patel, Vice Chair of the Board, and Florence Dennis, member of the 2022-23 New Generation Programme Broking Group.

In this episode of the podcast, we are discussing the recent Spring Budget and the implications for the insurance and personal finance professions. We are joined by Dr Matt Connell, Director of Policy and Public Affairs for the CII Group.

In this episode of the podcast, we are discussing how to inspire inclusion in the insurance and personal finance professions. We are joined by Shani Clark, CEO at de Carteret Wealth Ltd, and Dr Vina Theodorakopoulou, Supervisory Board Member & Individual Member Lead at GAIN – the Group for Autism, Insurance and Neurodiversity.

In this episode of the podcast, we are discussing volunteering on Local Institute councils. We are joined by Jordana Ireland, Local Assist Division Manager at Insurance Solutions Group and Casey Jones, New Business Underwriter at Insurance Corporation Channel Islands. Both of whom serve on their Local Institute councils.

In this episode of the podcast, members of the claims community board and guests discuss some of the big questions in insurance for 2024. This discussion was recorded during a recent webinar. Community Chair, Ashton West, poses questions to Richard Napoli, Jeremy Trott and Peter Forshaw.

In this episode of the podcast, we are discussing Apprenticeships. We are joined by two former apprentices and winners of the CII's inaugural apprenticeship awards, Rosie Gospage, Assistant Underwriter, Tokio Marine Kiln Insurance Services Limited, and Ryan McAllister, Supplier Manager at esure Group.

In this episode of the podcast, we are discussing the year ahead and the CII Presidential Theme for 2024. We are joined by Ian Callaghan, President of the Chartered Insurance Institute.

In this episode of the podcast, we are discussing how Financial Services professionals can truly service individuals with seen/unseen disabilities considering the Financial Conduct Authority's Consumer Duty Final rules and guidance that are now live from July 2023. We are joined by Sarah Stephenson-Hunter, an EDI professional specialising in disability and LGBTQ+ training, advocacy and public speaking. Peter Hamilton, Head of Market Engagement at Zurich, and the Government Disability and Access Ambassador for the insurance industry. And Johnny Timpson, a Financial Services Consumer Panel Member and Financial Inclusion Commissioner.

In this episode of the podcast we are discussing the value of Professional Designations. We are joined by Tracy Brookes, Chartered Financial Planner at 75Point3 and Tim Nash, Head of Product Recall, Bowring Marsh UK and board member for the CII's Broking Community.

As part of a special series, our claims community board members will be speaking to colleagues about their roles and how they got into them. This is the fourth and final episode in the series. In this episode of the podcast, Ashton West, Chair of the CII Claims Community Board will be interviewing Sarbjit Nanuwa, Data Protection Officer at Weightmans LLP.

In this episode of the podcast, we are discussing the Financial Conduct Authority's Consumer Duty, which came into effect at the end of July, the impact it has had on the insurance profession so far, as well as looking to the future and what opportunities and challenges there may be. We're joined by Mandy Hunt, Chair of the CII's Underwriting Community Board and Laura Hancock, Chair of the CII's Broking Community Board.

In this episode of the podcast, we are reflecting on the Dive In festival, with a focus on the CII's session which looked at Futureproof Building and Sustaining an Inclusive Organisation. We are joined by Marcella McClean, Chief Human Resources Officer at Arch Insurance International, and Rob Adediran. Head of Consulting at Included.

In this episode of the podcast, we are the talking about the 2022-23 New Generation programmes Broking Group's project – Insurance Influencer. We are joined by Florence Charlotte West and Yasmin Van Der Veen, who were all members of the 2023 New Generation Programme, and part of the Broking Group

In this episode of the podcast, we are discussing Mastering Uncertainty, a new book with a focus on Social Capital and Selling, and how that is relevant to those working in insurance and financial planning. We are joined by the book's author, Matt Watkinson, and CEO and Co-founder of Methodical.

In this episode of the podcast, we are discussing Black History Month, and how black people can feel that they are better represented in the insurance and financial planning professions. We are joined by Pamela Chude and Cecil Williams, from the Lloyds Banking Group.

As part of a special series, our claims community board members will be speaking to colleagues about their roles and how they got into them. This is episode three in the series. In this episode of the podcast, Jeremy Trott, Non-Executive Director of the CII Claims Community Board will be interviewing Michaela Sparey, Claims Team Manager, Direct Claims, Ecclesiastical.

In this episode of the podcast, we are discussing the CII's Shaping the future of insurance conference, which focused on delivering resilience within the insurance community. We are joined by two attendees, Caroline Martin, President of the Insurance Institute of Chelmsford and South Essex, and Shân Millie, Founder of Bright Blue Hare.

In this episode of the podcast, we are discussing Community and Resilience, and how this relates to the CII's work with the Commonwealth Insurance Forum. We are joined by Russell Higginbotham, CII President.

As part of a special series, our claims community board members will be speaking to colleagues about their roles and how they got into them. This is the second episode in the series.  In this episode of the podcast, Claire Lashbrook, CII Claims Community Board Member will be interviewing Martyn Cox, Data Analyst at Claims Consortium Group.