Podcast appearances and mentions of jeff keltner

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Best podcasts about jeff keltner

Latest podcast episodes about jeff keltner

Breaking Banks Fintech
Episode 496: Leaders and Leadership

Breaking Banks Fintech

Play Episode Listen Later Jun 1, 2023 47:42


In This Episode With 80% of Americans never defaulting on a loan but less than half having a prime credit score, today we spotlight an episode of sister podcast and NextGen Banker host David Reiling's conversation with accidental banker and Leaders in Lending host, Jeff Keltner, also SVP Business Development at Upstart as they talk about using AI or predictive algorithms to improve access to affordable credit with less risk to banks, and how this technology uses larger sets of data to help understand the real risk. Tech doing its magic and continuing to make an impact. Then we turn to another Provoke.fm podcast and Finovate host Greg Palmer's conversation with Jacqueline Baker, author, podcast host and leadership consultant, about her recent book, The Unexpected Leader: Discovering the Leader Within You. To lead it's imperative to see yourself as a leader right out of the gate. There are of course always headwinds, but everyone can be a leader, and with four levels of leadership there are many opportunities. Interestingly many of the best leaders are those that have leadership thrust upon them. You may be our next great leader! Enjoy the episode! https://www.youtube.com/watch?v=gQkLUwOrblc

NextGen Banker
Sorting the Good from the Risk: AI Finding Credit Worthy Customers

NextGen Banker

Play Episode Listen Later Apr 26, 2023 23:59


Dispelling myths of artificial intelligence being a human persona like in The Terminator or The Matrix, Jeff Keltner of Upstart and podcast host of Leaders in Lending talks about using AI or predictive algorithms to improve access to affordable credit. With 80% of Americans never defaulting on a loan but less than half having a prime credit score, Jeff talks about how this technology uses larger sets of data to help understand the real risk.

Fintech, What the Heck?
Ep. 34 | Fixing the Credit System ft. Upstart

Fintech, What the Heck?

Play Episode Listen Later Jan 9, 2023 36:13


In this episode of FWTH Andrew chats with Jeff Keltner, Senior Vice President of Business Development of Upstart. Andrew and Jeff talk about transforming the credit, retail and small business lending space, banking dynamics, and trust. Listen in to find out how Upstart solved the chicken-and-the-egg problem in the credit space.To learn more about Upstart, visit: https://www.upstart.com/Fintech, What the Heck? dives into the future of innovation in the finance field. Join Andrew Carpenter as he interviews industry experts, confers with coworkers, and discusses disruption in the field. Sponsored by Intrinio.  Intrinio is a financial data partner powering innovators at financial institutions, startups, and universities by delivering high-quality data through cutting-edge tools designed for developers and engineers, via an automated data supply chain. If you're creating the next big thing, we're here to help – see what it means to be #PoweredbyIntrinio at https://intrinio.com. 

Leaders in Lending
Lending Leaders: 2022 Trends and 2023 Predictions

Leaders in Lending

Play Episode Listen Later Dec 21, 2022 22:02 Transcription Available


We've covered a wide range of topics that are propelling change in the lending space this year- from use of technology to policy recommendations to unexpected changes, our guests didn't disappoint in the insights and predictions they shared. Despite a difficult macro environment, and among increasingly high interest rates, credit unions grew their memberships proving that lending responsibly and investing in communities drives demand. While collectively financial institutions made tremendous strides in expanding customer experience and leveraging technology, In our final episode of the year, our host, Jeff Keltner, will take a look back at our series highlights from 2022, and what some key takeaways mean for 2023. Join us as Jeff discuss: The importance of leading with lending in difficult economic times The potential of blockchain to improve product experiences despite the collapse of FTX Recent AI-powered technologies Inclusivity and access in AI

Talking Success: Connecting the Global FinTech Community
Jeff Keltner, Senior VP of Business Development at Upstart - All things FinTech, how customer feedback should shape decisions and why every CEO needs a Swiss army knife

Talking Success: Connecting the Global FinTech Community

Play Episode Listen Later Dec 7, 2022 32:28


In this episode, we sit down with Jeff Keltner, Senior VP of Business Development at Upstart. Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.Jeff discusses all things FinTech, how customer feedback should shape decisions and why every CEO needs a Swiss army knife.TalentintheCloud's Website: https://talentinthecloud.io/TalentintheCloud's LinkedIn: https://www.linkedin.com/company/talentinthecloud/Jeff Keltner's LinkedIn: https://www.linkedin.com/in/jeffkeltner/Upstart's Website: https://www.upstart.com/Stacey Japhta's LinkedIn: https://www.linkedin.com/in/staceyjaphta/ 

Banking on Digital Growth
The Future of Digital Lending: Alternative Data, Embedded Finance, and Inclusivity

Banking on Digital Growth

Play Episode Listen Later Dec 5, 2022 40:50 Transcription Available


Is the digital lending experience broken?While trying to find a proper balance of human interaction and self-service, many financial brands continue to miss opportunities to improve these transactions. Jeff Keltner , Senior Vice President of Business Development at Upstart , tells us how banks and credit unions can streamline their customers' friction points in the digital lending experience. Join us as we discuss: Balancing human interaction with self-service (4:01) Why financial brands struggle to maximize their data (15:59) How alternative AI data can revolutionize lending (21:51) Check out these resources we mentioned during the podcast: Jeff Keltner Upstart Leaders in Lending You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts , on Spotify , or here . Listening on a desktop & can't see the links? Just search for Banking on Digital Growth in your favorite podcast player.

PayPod: The Payments Industry Podcast
Expanding Access to Affordable Credit with Jeff Keltner of Upstart: Ep 252

PayPod: The Payments Industry Podcast

Play Episode Listen Later Nov 15, 2022 26:04


Access to credit unlocks opportunities for so many people, but it isn't always the easiest process. In this episode, we sat down with Jeff Keltner, the Senior Vice President of Business Development at Upstart to talk about utilizing technology to expand access across the credit spectrum.   Show notes: Jeff Keltner - Upstart

WealthTech UnWrapped
61. Expanding Credit Access with Jeff Keltner

WealthTech UnWrapped

Play Episode Listen Later Oct 18, 2022 44:20


Jeff Keltner is a fellow podcaster who hosts Leaders in Lending. This time, he sits across from Ned as a guest and speaks about digital transformation in the lending industry. They talk about how AI simplifies and qualifies data to reach a wider consumer segment and helping consumers reach their financial goals. 

The Fintech Blueprint
Growing an AI-powered digital lender to $850MM in revenue, with Upstart's SVP of Business Development Jeff Keltner

The Fintech Blueprint

Play Episode Listen Later Oct 7, 2022 45:31


In this conversation, we chat with Jeff Keltner, the SVP Business Development at AI-powered digital lending fintech, Upstart. Jeff joined Upstart in 2012 after spending 6 years at Google. He launched and built the Google Apps for Education business, growing market share from zero to almost 70% in its first four years. Jeff spearheaded marketing efforts for Google Apps in Global 2000 accounts and led sales, business development, and go-to-market strategy for the launch of Chrome devices in the education and enterprise sectors. Jeff spent several years in direct sales at IBM, always exceeding quota, and was a founding engineer and lead UI developer at SSB Technologies. Jeff holds a BS in Computer Systems Engineering from Stanford University.

VNEXT (Remix)
S02E22 English - How US consumers are changing their habits with Jeff Keltner

VNEXT (Remix)

Play Episode Listen Later Sep 30, 2022 21:48


In this episode, Jeff Keltner, SVP of Business Development at Upstart, breaks down the multiple changes in US consumers´ mindsets, from choosing debit over credit to borrowing through innovative installment-based schemes. Our guest also outlines the importance of pondering the “effort sensitive” factor when embracing digitalization and even unveils why good borrowers are more effort sensitive than fraudsters.

Serve Strong Finish Strong
Indexed Universal Life Insurance

Serve Strong Finish Strong

Play Episode Listen Later Sep 13, 2022 32:31


One of the hallmarks of a fantastic fourth quarter (your 60s and your 70s) is financial freedom. When you're financially free, it has a positive impact on your relationships, your emotional health, and so many other facets of life. One of the components of financial freedom is life insurance. This is a topic we'll discuss in this episode with my guest, Jeffrey Neltner. But we're talking not just ordinary life insurance. We talk about a product called "Indexed Universal Life".Jeff Keltner has been a registered nurse for 10 years traveling to various hospitals and working in many modalities. He has a Bachelor of Science in Business Administration from Xavier University in 2002 and an Associate of Applied Science and Nursing in 2012. He was also a certified Bikram yoga teacher in 2017. He lived, studied and worked in Beijing, China, from 2003 to 2006, and is fluent in Mandarin Chinese. Jeff is currently the owner and operator of Ryoma, LLC, specializing in indexed universal life insurance with living benefits.You can reach Jeffrey by email: jeffreyneltner@gmail.com.To learn more, visit:www.servingstrong.comListen to more episodes on Mission Matters:www.missionmatters.com/author/scott-couchenour

Top Quartile
Credit, Digital Lending, and how to use data in new ways w/Jeff Keltner

Top Quartile

Play Episode Listen Later Jul 20, 2022 28:23


Jeff Keltner and joins Dan Marks in this episode of Top Quartile to discusses credit, digital lending, and how to use data in new ways to expand access to credit. Jeff is the Senior Vice President of Business Development at Upstart and has a Computer Systems Engineering Degree from Standford.   Upstarts background and what […]

Fintech Impact
Upstart with Jeff Keltner | E234

Fintech Impact

Play Episode Listen Later Jul 19, 2022 24:44


Jason talks to Jeff Keltner, Senior VP of Business Development at Upstart. It is an online lender that utilizes artificial intelligence throughout various parts of the underwriting life cycle in order to issue policies as quickly and effectively and with a better risk profile than conventional.Episode Highlights0.32: Upstart is an AI lending marketplace where we power bank and credit union lending programs across a variety of products including unsecured consumer loans, auto refinance and purchase loans, says Jeff.1.03: The other key thing we work with our partners on is helping them acquire new customers. We not only serving their current customer base but being able to find new customers effectively and efficiently for their institution, says Jeff.3.16: We run a marketplace for consumers at upstart.com where they could come and we will pair them with one of our bank or credit union partners depending on the risk profile, the geographic footprint, and things like that, says Jeff.4.02: The credit file has hundreds if not over 1000 pieces of information about a consumer and most lenders reduce that credit file down to four or five things.8.02: Jeff says that they have got banks that are regulated by every major regulator and credit union. They have been through exams with these loans on the portfolio and most of them are driven by the desire to serve customers better.10.11: Every consumer-oriented bank Jeff has talked to is mainly focused on "how I better serve the consumers that I am working with and that drives more than expected what they want and their willingness to take a little bit of risk."13.18: In the era of online lending, sometimes people are applying for loans at multiple places at once, and you may not have the information about the latest loan taken out on the Bureau you got because they took it out the day after they applied for you.16.01: At the end of the day, it always comes down to cost distribution in almost any business, and that determines your potential market size for any product, says Jason. 19.49: We find that the model that public sector workers often are more creditworthy of their credit score, says Jeff.3 Key PointsJeff talks about the entire consumer lifecycle compared to vendor life cycle and how they go about getting approved and how does it work differently with you than at elsewhere. When someone submits the online form, and we are going to assess the risk and we are going to assume at this point that everything they told us is true. That may not be a good assumption, but for the risk model, we kind of says given these inputs, what's the risk, says Jeff.Jeff explains the difference between getting digital and really optimizing these processes in the productivity enhancements.Tweetable Quotes"The most online lending was kind of the digitization of the process, but not fundamentally changing how we thought about risk." - Jeff"Avoiding the downside at all costs is hugely a concern for most people because this is an industry that almost rewards people for saying no." – Jason"We also use connectivity to the bank account to look at transaction history and that actually helps you identify three things at least." – JeffResources MentionedFacebook – Jason Pereira's FacebookLinkedIn – Jason Pereira's LinkedInWoodgate.com – Sponsor See acast.com/privacy for privacy and opt-out information.

How to Lend Money to Strangers
Machine learning to power a fintech revolution, with Jeff Keltner (Upstart)

How to Lend Money to Strangers

Play Episode Listen Later Jun 23, 2022 33:25


The first really big event that I spoke at during my time in Asia was in Shanghai. I was at Lendit China speaking about the emergence of fintech lending in Hong Kong, following a template my US colleagues had first designed to explain the rise (and rise, and rise) of lending fintech there. So I've always been interested in the forces that came together to give fintech lenders their first footholds in the American personal loan space, and then allowed them to power the subsequent growth in that sector.For a decade, Upstart has been one of the forces powering that growth I'd previously just studied from the outside - which is why I was so happy to get Jeff Keltner onto the show. Jeff has been with Upstart pretty much from the start, so we talk about their philosophy, the emergence of fintech lending, and where innovation is happening today.And Jeff has his own lending podcast, Leaders in Lending, which you should listen to wherever you're listening to this one or find its links at https://www.upstart.com/lenders/podcasts/ Then, if you'd like to learn more about Upstart and the work they're doing, head over to https://www.upstart.com/lenders/ Finally, if it is me you're after, feel free to connect on my LinkedIn page, my action-adventure novels on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is discussed at https://confirmu.com/ as well as on episode 24 of this show https://www.howtolendmoneytostrangers.show/episodes/episode-24If you have any feedback or questions, if you would like to participate in the show, or if you'd like to find full written transcripts with timestamps head on over to HowtoLendMoneytoStrangers.ShowRegards,Brendan See acast.com/privacy for privacy and opt-out information.

Leaders in Lending
Where AI Meets Finance: Upstart Hosts ‘Boosted' in San Francisco

Leaders in Lending

Play Episode Listen Later Jun 8, 2022 13:02 Transcription Available


Despite a projected economic slowdown, there are many opportunities to get excited about. That was apparent at the Upstart hosted the event- Boosted - the first in a series of annual events to spur conversation and discussion on the future of lending. Jeff Keltner, Senior Vice President of Business Development at Upstart, gives an insider view on what took place at Boosted, including the line-up of A-list speakers in the FinTech space. Marc Benioff kicked off the 3 day event with a conversation about not just what business is doing for profit, but for changing the world for the better. Dave Girouard, Upstart's CEO, discussed inclusive lending and how broader access to credit is key to unlocking the American dream for more borrowers. Hear about these key moments and highlights from Boosted: How many Americans are being left out of the credit system despite being credit worthy Trends in the consumer lending space- including lending in emerging markets Politics, the regulatory landscape and how that might impact financial institutions The future applications of cryptocurrency An inside view from washington on emerging technologies like AI  Upstart will be posting more from this event, so keep an eye on Jeff and Upstart's social media. More information about Jeff and today's topics: LinkedIn Profile: https://www.linkedin.com/in/jeffkeltner/ Company Website: https://www.upstart.com/  To hear more from Leaders in Lending, check us out on Apple Podcasts, Spotify, or on our website. Listening on a desktop & can't see the links? Just search for Leaders in Lending on your favorite podcast player.

Leaders in Lending
AI Lending 201: The Evolution of AI and Machine Learning at Upstart

Leaders in Lending

Play Episode Listen Later May 25, 2022 28:11 Transcription Available


When you're applying AI from scratch, there are a few lessons to keep in mind. One that stands out is to ensure the machine learning solution is well suited to the problem. Here's the story of how we evolved our ML strategy at Upstart. Hear about how to apply AI in the lending environment from Leaders in Lending host Jeff Keltner, Senior Vice President of Business Development at Upstart: Challenges to overcome at the beginning stage of the ML journey Why feature engineering and first-party data build on each other The evolution of Upstart's underwriting model Shifting from manual to automatic identity verification How to attain more interesting predictions and apply them in the credit industry Mitigating risk with creativity More information about Jeff and today's topics: LinkedIn Profile: https://www.linkedin.com/in/jeffkeltner/  Company Website: https://www.upstart.com/  Ep. 41 - Back to Basics: AI Lending 101 w/ Jeff Keltner: https://podcasts.apple.com/us/podcast/back-to-basics-ai-lending-101/id1561389602?i=1000548218905 To hear more from Leaders in Lending, check us out on Apple Podcasts, Spotify, or on our website. Listening on a desktop & can't see the links? Just search for Leaders in Lending on your favorite podcast player.

Digital Banking Podcast
How to Balance People and Technology to Provide an Exceptional User Experience With Jeff Keltner of Upstart

Digital Banking Podcast

Play Episode Listen Later May 20, 2022 71:54


Digital transformation isn't a project – it's a never-ending pursuit. What's more, digital transformation is cultural as much as it is technological. There are no easy answers and there are no shortcuts. In this episode of Digital Banking Podcast, Jeff Keltner, the Senior Vice President of Business Development at Upstart, joined host Josh DeTar to discuss the impact of digital transformation on the growth of community FIs. He also explained why failures are as critical as successes and how achieving a balance between people and technology is the key to providing an exceptional user experience. 

The CU2.0 Podcast
CU 2.0 Podcast Episode 201 Jeff Keltner Upstart on Smarter Lending

The CU2.0 Podcast

Play Episode Listen Later May 18, 2022 39:33


 What happens when you throw a bunch of ex-Googlers into an office in San Mateo California?Enter Upstart, a new breed lending company that helps financial institutions - credit unions very much included - make more, better unsecured loans and also do auto refinancing.Upstart comes at lending with a focus on artificial intelligence, machine learning, and doing a lot of data crunching.  Using Upstart's analytics an institution approves a higher percentage of loans - but also enjoys a lower default rate. How can that be? According to Jeff Keltner, who heads business development at Upstart and is himself an ex Googler, lots of models plain look at the wrong data when making credit decisions.Upstart has a page full of dazzling stats about how its models perform versus traditional lending models.  Check it out.20+ years ago I interviewed the Google founders for MIT's Technology Review magazine. Here's that story. Listen up.Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.comAnd like this podcast on whatever service you use to stream it. That matters.Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

Fintech Unfiltered, by Bank Innovation
Upstart SVP Jeff Keltner discusses the pitfalls of digitalization-first approach

Fintech Unfiltered, by Bank Innovation

Play Episode Listen Later May 16, 2022 20:24


When a doctor's office switched to virtual office visits during the COVID-19 pandemic, nurses were given iPads and sent into private rooms to connect with patients over Zoom, then waited for the doctor to make his rounds to each iPad. While this example of an effort at digitization appears quaint, it exemplifies the perils of digitizing manual processes, says Jeff Keltner, senior vice president of business development at automation lending company Upstart. In this episode of “The Buzz” podcast, he says the example is exactly how many banks approach their digitalization. “When we think of digitizing as the goal, you end up doing that — you digitize the old way of doing things,” Keltner tells Bank Automation News. “What people really want is an easier experience enabled by digital, and so digital isn't the goal, it's the tool.” The tool needs to create an easier process, and that's where automation comes in, he says. For many banks, the process of identifying a customer became the digitalization of producing a license; banks simply asked customers to upload a picture of their identification. Then, a person will manually verify the ID rather than having software process the recognition of valid IDs, Keltner explains. “You uploaded the document from your phone, but you still waited two days for the person to review and get back to you as opposed to ‘Did I automate it and make that process easier for the consumer?'” he says. “Digital just gives you so many more tools, and so many ways to automate what used to be manual processes.” Listen as Keltner shares lending technology trends and what banks need to do to successfully automate lending processes.  

Main Street Banking: A Podcast for Community Bankers
Consumer Lending, AI, and Serving Underrepresented Communities. Jeff Keltner with Upstart

Main Street Banking: A Podcast for Community Bankers

Play Episode Listen Later Apr 20, 2022 24:39


A lot to unpack today in just one 20 minute episode. Jeff Keltner, SVP of Business Development with Upstart, came by initially to talk about embedded finance and how it is used with community banks...especially in the auto lending field. As often happens on Main Street Banking, the conversation went several different places and we talked about big data's impact on credit risk and how using AI/Machine Learning can benefit the underrepresented communities across the country. Fascinating conversation. To learn more about Upstart, check them out at https://www.upstart.com/ And as always, thank you to ICBA Securities for sponsoring the show! https://www.icba.org/icba-securities

Banking on Experience
Episode 99: Digital Experience + Your FI

Banking on Experience

Play Episode Listen Later Mar 28, 2022 22:31


Let's talk digital experience. Specifically—why is it so essential for the success of your financial institution? We've all got a general idea on how to answer that, but perhaps the details are a tiny bit fuzzy.That's where Jeff Keltner comes in. As Senior VP of Business Development at Upstart, he offers a lot of fantastic insight into the how/what/why behind the right kind of digital transformation for your FI. And he shares top tips—this week on CRMNEXT's Banking on Experience podcast. Topics we covered include:Defining “digitizing legacy processes”Top 2 digitization challenges FIs should tackle first Integrating different channels across the digital journey CX + EX: how your data strategy affects both The convenience factorDigital Experience & growth (hand-in-hand)How Jeff would change the world if he couldAnd more Stay in touch with Banking on Experience by listening on Apple Podcasts, Spotify, or our website.Listening on a desktop & can't see the links? Just search for Banking on Experience in your favorite podcast player.

Finovate Podcast
EP 123: Jeff Keltner, Upstart

Finovate Podcast

Play Episode Listen Later Mar 9, 2022 16:30


AI and lending -- the universe of "creditworthy" customers is about to grow dramatically, are you ready?

ai upstart keltner jeff keltner
The Community Bank Podcast
Jeff Keltner on Artificial Intelligence, Consumer Lending, and Lessons from Working at Google

The Community Bank Podcast

Play Episode Listen Later Feb 28, 2022 38:34


This week we sit down with Jeff Keltner from Upstart to discuss how AI is shaping consumer lending.  We also delve into his time at Google and what community bank leaders need to be focused on to remain independent. The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of SouthState Bank and its employees.  SouthState Bank, N.A. - Member FDIC

The CUInsight Network
Artificial Intelligence in Lending - Upstart (#24)

The CUInsight Network

Play Episode Listen Later Jan 21, 2022 32:39


“Don't underestimate the value of the human touch.” - Jeff KeltnerThank you for tuning in to episode 24 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest today is Jeff Keltner, SVP of Business Development at Upstart. Upstart is a leading artificial intelligence (AI) lending platform designed to improve access to affordable credit while reducing the risk and costs of lending for their lender partners. They leverage AI to empower credit unions to an inclusive, frictionless member experience in lending.Jeff shares that more people are creditworthy than we think. Artificial intelligence and machine learning can help a lender understand who is truly creditworthy and how much risk a loan actually represents. Upstart enables financial institutions to use AI in lending with over 800 different variables, both traditional and non-traditional (including occupation, field of work, and stability of income, for example), in their underwriting process, better understanding those in the subprime pool and identifying hidden prime borrowers. This process improves funding rates and reduces friction for borrowers in all demographics. We chat about inclusive lending and the mission of credit unions to serve the consumer, not just maximize profits. Jeff explains the importance of an transformed digital experience for each lending product, and the need to optimize the whole process from end-to-end rather than digitizing a legacy experience. He believes the financial institutions that will win are those that can leverage artificial intelligence technology and digital transformation, while still providing the human touch where needed. In our rapid-fire questions, we learn a hobby Jeff has picked up, a book he recommends, and the beverage he's been enjoying recently. Tune in to hear his perspective on work success and family success, and much more. Enjoy my conversation with Jeff Keltner!Find the full show notes on cuinsight.com.Connect with Jeff:Jeff Keltner, SVP of Business Development at Upstartjeff@upstart.com www.upstart.com LinkedIn | Facebook | Twitter  

Fintech Cafe Podcast
33: Jeff Keltner, Senior Vice President Business Development of Upstart

Fintech Cafe Podcast

Play Episode Listen Later Jan 12, 2022 58:08


Upstart is an AI lending platform that partners with banks and credit unions to provide consumer loans using non-traditional variables, such as education and employment, to predict creditworthiness. We discuss Upstart's founding story, their successful IPO, and the journey ahead.

Leaders in Lending
2021 Wrap Up: The Top Bold Predictions in Lending & What's Ahead in the New Year

Leaders in Lending

Play Episode Listen Later Dec 21, 2021 28:10 Transcription Available


How we grow digitally and use aids such as AI to accelerate current processes have been hot topics in the finance space for a while. And through the conversations we've had on Leaders in Lending, we've gained some invaluable insights. In this special recap episode, Jeff Keltner, Senior Vice President Business Development at Upstart, takes the time to discuss the show's biggest themes and some takeaways for the audience. We discuss: Recurring themes gathered from guests & digitization The best career & consumer lending advice & bold predictions for the future What to look forward to next year To hear more from Leaders in Lending, check us out on Apple Podcasts, Spotify, or on our website. Listening on a desktop & can't see the links? Just search for Leaders in Lending on your favorite podcast player.

Leaders in Lending
Delivering a Better Digital Experience to Earn Trust & Loyalty

Leaders in Lending

Play Episode Listen Later Nov 16, 2021 21:49 Transcription Available


Building trust and loyalty in the digital age is an ongoing challenge many businesses face. The question always comes down to: What investments should you be making to enable a digital experience that will leave your customers wanting more? Jeff Keltner, Senior Vice President of Development at Upstart and the host of the show, shares his thoughts on what your financial institution needs to succeed in the modern world. Jeff discusses: - Three things a financial institution needs to offer their customers to earn loyalty - Improving beyonddigital experiences that don't meet expectations - Three tips for enabling the digital experience - The evolving value of the high-touch, person-to-person experience Mentioned during the podcast: - Episode 27 w/ Vince Passione from LendKey - Episode 22 w/ Mark Pregmon from USAA - Episode 7 w/ Jim Deitch from Teraverde Management Advisors - Episode 3 w/ Robert Pirelli from TCF Bank - Episode 2 w/ Cathy Myers from First Financial Bank To hear more from Leaders in Lending, check us out on Apple Podcasts, Spotify, or on our website. Listening on a desktop & can't see the links? Just search for Leaders in Lending on your favorite podcast player.

New Releases
Fintech Friday Episode #27 with Jeff Keltner

New Releases

Play Episode Listen Later Nov 10, 2021 22:55


fintech keltner jeff keltner
NAFCU Services Podcast
Growing Your Consumer Loan Portfolio in the Digital Age l Upstart 2021

NAFCU Services Podcast

Play Episode Listen Later Sep 30, 2021 24:55


Join our discussion about the opportunity to embrace digital transformation. We sat down with Jeff Keltner, SVP of Business Development at Upstart and talked about the current environment and challenges credit unions are facing, the benefits of fintech partnerships, and AI enabled personal and auto lending.

Leaders in Lending
Unlocking the New Lending Experience: The Innovations of Hybridized Banking

Leaders in Lending

Play Episode Listen Later Jul 13, 2021 27:27 Transcription Available


Emerging leaders of the consumer lending industry all have a few things in common. On this week's episode, Upstart's Senior VP of Business Development, Jeff Keltner talks about what he's learned from nearly a decade of working in the consumer lending arena, where the industry is advancing, and his forecasts of who will rise to the top of the market. What he talked about: - Differences between the ] phases of fintech innovation - Latest advancements in innovation and digital transformation - Hybridization of fintech and traditional banking OPTIONAL: Check out these resources we mentioned during the podcast: - https://www.linkedin.com/in/jeffkeltner/ Want more lending advice? Find us on Apple Podcasts, Spotify, and here.Listening on a desktop & can't see the links? Just search for [Leaders in Lending] in your favorite podcast player.

Leaders in Lending
The Future of Lending w/ Jeff Keltner

Leaders in Lending

Play Episode Listen Later Mar 29, 2021 5:32 Transcription Available


What does the future of lending look like? And how can financial institutions leverage modern technologies and techniques to bring their programs and products into the digital world? Leaders in Lending, a brand new podcast from Upstart, aims to answer those questions and more by interviewing leaders from across the financial industry about current trends and strategies in consumer lending. In this introductory episode, Jeff Keltner, SVP of Business Development at Upstart and the host of Leaders in Lending, discusses: How Upstart helps banks and credit unions offer seamless consumer lending experiences The trends shaping the lending industry What and who to expect on future episodes of the show Get in touch with the host: Email Jeff Connect w/ Jeff on LinkedIn To hear more insights from Leaders in Lending, subscribe to the podcast on Apple, Spotify, or here. Listening on a desktop & can't see the links? Just search for Leaders in Lending on your favorite podcast player.