Podcast appearances and mentions of joshua what

Aim: To see that conquering the problems in our lives means being obedient to God’s instruction (Joshua 5:13-6:27) Church Service Planner service outline: https://churchserviceplanner.co.uk/p/isaqwjyrzw Questions to ask ourselves: What Jericho do you face in your life? Why does the number 7 figure so prominently in God’s instructions to Joshua? What do we need to get […]

The Art of Listening With Oscar Trimboli Joshua: So, we've got Oscar Trimboli here today. Depending on your dialect and he's joined us both on the YouTube channel as well on the podcast. So if you are watching this on YouTube, welcome! Congratulations! If you're not and you're on the podcast, well jump across to the YouTube channel and vice versa. Now that the formality is out of the way, Oscar, tell us a bit about what you do. Learn more about the art of listening at dorksdelivered.com.au Oscar: G'day, Joshua. I'm actually looking forward to listening to some of your questions today. I'm on a quest to create 100 million deep listeners in the world. So I spend all my days teaching organisations, leaders, customer care teams, sales teams, people who are accountants and lawyers how to listen, and most people aren't conscious of the cost of not listening til they lose a great staff member or they lose a great customer because they haven't paid attention and they haven't listened, so the cost of not listening is project over-runs, projects over-budget or worst still projects that come in on time and on budget but they don't deliver to what people were actually asking for in the first place. So, Joshua, all my day's spent absolutely obsessed with the commercial cost of not listening. Joshua: That's cool. I know my dad always used to say, "We're born with two ears and one mouth and use them in that ratio", so listen twice as much as you're talking but I understand you've got a different ratio that you work with, is it the 125-400 rule? Oscar: Yeah, I think if we understand the neuroscience of listening that we speak at 125 words a minute, we can listen at 400 words a minute, so we're programmed to be distracted before we even begin. In fact, for some of you, it's happening right now. You've already got bored with me and you're thinking about something else. So you might be distracted by something during your commute, whether you're driving, or on a plane, or on a train or on a bus. For most of us, what we need to get better at with our listening is simply to notice when we're distracted. I'm not a perfect listener, far from it but what I do notice is I notice faster than anybody else when I'm distracted in the conversation. Most of us turn up to a conversation with our own radio station playing in our head. We're tuned into our own frequency, so we're not available to actually listen to the other person, so if you know that you can listen at up to 400 words a minute, try and notice sooner rather than later when you get distracted, jump back into the conversation, focus in what's being said. Joshua: Cool. I know that I guess you don't know what you don't know until you know what you know and that's a big part of what you're teaching. People are born thinking they can listen, but obviously that's not the case. As time's going on, we're getting more and more distractions throughout our world. I know in the digital world, you can comfortably have 300 to 500 distractions a day just through advertising, let alone hearing your wife yell out or your kids yell out saying, "Dad, come do this" or "Help me out with the dinner" or something like that. "Take the bin out" and you're meant to be doing something else and focusing. So, dive a bit deeper I guess into how you ... what's the process there that you go through? We're getting a bit of rain here so if you can hear that on your end, we might have to move location. But yeah, what's your process to keep in check and make sure that your finger is on the pulse and your focus is on the primary ... not on the rain, that was perfect timing by the way. The distraction of the rain. Very clever. Oscar: Well, Joshua, here's something we all need to know, listening's our birthright. At 30 weeks, we can distinguish our mother's voice from any other sound outside of our body. At 32 weeks, we can distinguish Beethoven from Bon Jovi from Beiber, so we can access music differently yet, the minute we're born, in fact, it's the moment we're born, the minute we scream is the definition of when the time goes on our birth certificate. So, we come into the world kicking and screaming and making noise and we spend the rest of our lives thinking that's the way we need to communicate. Now communication's 50% speaking, 50% listening. Most of us don't get it in that proportion. We kind of go one way or we go the other. So, I would say to everybody, "You are a deep listener. You just have to unlearn all the things you've learned since you were born about making sure all the attention is through your speaking". For a lot of us, we struggle with listening to ourselves. Most listening literature will teach you focus on the speaker. They're the most important person. That's handy information but if you're coming into a conversation and thinking, "Oh, I've just hung up the call and I'm thinking about the last call" or "I'm thinking about the next call" or "I'm moving from meeting to meeting" or "I'm jumping in the car, and going to make a call, then I'm going to make another call", we have got a whole dialogue going on in our head and we're not actually available to listen because we can't process their frequency because we're blocking them with our own internal radio station. So, 86% of people struggle with distractions when it comes to listening. Just getting focused on the speaker, that's not their issue. They have external distractions, whether that's rain in the background for you, or a thunder storm with someone I was interviewing once in Florida and there were lightening bolts you could see in the back window and they were an expert on presence and they did a beautiful job of ignoring the lightening bolts. They were so loud, you could hear them through the microphones. 86% of us struggle with a conversation already in our heads so we struggle with a combination of internal distractions and external distractions. Joshua, if there's three tips that really make a difference for everybody I work with are these three tips: switch your phone off, switch your laptop off or switch them into flight mode. Take off everything that buzzes, beeps and dings. If you can do that, you'll increase your listening productivity by 50% immediately, just doing that, but most of us are addicted to our devices. It reminds me of a story when Peter, a vice president from Microsoft back in 2014, I was hosting a meeting. He'd done a 24-hour flight from Seattle to Sydney and I was hosting him with 20 other CEOs in a hotel room in Sydney and he sat down and I'd just finished introducing him and he stood up and I thought, "Gee, the introduction wasn't that bad, Peter. C'mon". And he was running a big business, he had about 30,000 people in his organisation. He had $10 billion in revenue, so the guy's pretty busy, and what he did was he stood up, he apologised to the room and said, "I'm really sorry, the most important thing I can give you right now is my full, complete and undivided attention". And with that, he took his cell phone, his mobile phone out of his top pocket, switched it off, went over, put it in his bag and sat down. Now, Joshua, what do you think happened for the 20 execs around the room when he did that? Joshua: Very similar action. That would have been a repeated action with all of them doing the same thing to make sure they're giving the same level of respect that he'd just shown. Would that be fair to say? Oscar: 17 out of the 20 people did exactly the same. I'm going to give the benefit of the doubt to the other three and say they put it in flight mode or silent mode, or something like that but we're all listening teachers, whether that's teaching our kids how to listen or we're teachers in schools. Kids are watching us on how we listen. So how we turn up and how we role model is really important when it comes to listening. When I speak on stage, a lot of people come up to me and go, "Hey, I'm really good at listening but my boss is terrible. What tips should I give my boss?" And I always say, "Just be a good listener for them. Role model great listening". Or parents will come up to me and go, "My kids don't listen to me. How can I teach them how to listen better?" I said, "You already are teaching them. They're just copying you". Joshua: Yes. Oscar: "You're their listening teacher". So, if there's one tip for the parents out there, bend down to your kid's eye level or if you can't do that, lift your kids up to your eye level and that will completely transform the way your kids listen to you. If you travel and if you're calling your kids or your FaceTiming your kids, same story. Don't stand up and pace and walk around the room while you're talking to them. Get your eye down to your eye level. That might mean sit on the bed in a hotel room. It might mean sit on the floor in a hotel room, but the very act of doing that brings your eyes to their eye level and there's a lot more empathy for what they're saying and how they're saying it. But, if we're distracted, we can't do any of that. Now, back to the group, "Peter's permission group" as it became known, I asked the execs, after 45 minutes, Peter went to the next meeting. I had a half an hour debrief. And they all commented on the quality of the conversation. You see, normally those conversations are not only dominated by technology on the table but they're dominated by technology in the conversation. And the reality is, everybody commented on the quality of the conversation. Now, Peter's permission group, that group of CEOs still meets about every six months and that's, what are we up to? Five years down the track. Now they get together, they have a bit of a giggle, mostly it's between five and eight people. They've all moved on to different jobs and things like that but they all have a giggle because when they start their meeting, they all go, put their phones off and call and say, "Thanks, Peter" and have the conversation. Joshua: Conditioned response. Oscar: There's a bit of a ripple effect there, but for a lot of us, we might turn up to customer meetings with a phone, buzzing in our pocket even though it's in vibrate mode versus the minute that happens, you're going to get distracted. Joshua: Absolutely. Oscar: You're going to move your mind there. For me, it's really simple, the minute I walk into the lobby, I switch my phone off, put it in my bag as I step towards reception. I take three deep breaths and when they offer me tea or coffee, I always ask for water for me and the people I'm seeing. Water, hydrating the brain because listening is a difficult task at the best of times. A hydrated brain is a listening brain. The blood's 26% of the blood sugar in the body. "Well done, mate, drink your water". It's only 5% of the body mass but it consumes 5x more, 26% of the blood sugars in the body. So, if we can help it out. And then simply breathing. Three deep breaths for 10 seconds each, you're going to completely transform your orientation. So before we even begin listening to anybody else, Joshua, it's clearing the space in our own mind and being available to listen. That's critical whether we're parents, whether we're teachers, whether we're CEOs or business owners or whether we're in sales, all those things matter. Joshua: I can say that, hearing what you've said, we use a tool called RescueTime on our computers, which let's you put your computer in for a spot where there is no distractions, you can't go to certain sites, you can't do anything, you can't be like, "I'll just check on the notifications on Facebook", "I'll just do this" and it blocks out any of those distractions. It still allows you to use some cloud tools if you're not in a position to be able to be in full flight mode. And it's fantastic. It shows how utilised you were during the day, how distracted you were during the day and that's something that we use internally and we do talk to our customers about using. 'll say a story. I was in a job interview where we were interviewing someone in Melbourne and resume looked amazing. We thought, "This guy is the guy that we want" and he was in a setting no different to what I'm in at the moment, outdoors, on his deck, in a nice setting. I'm talking to him and I'm asking him the interview questions and I'm making sure I'm asking him fair questions, so we normally start with five or six boilerplate questions, so we can see how each them answer those and then we move onto more detailed questions that are more granular and personalised to that person. It was obviously a hotter day, so he had a couple of beads of sweat on his head and we're like, "That's fine. That's not a worry" but he had this one fly and it was buzzing around and kept buzzing around and kept buzzing around and I could not concentrate on anything he was saying because of that stupid fly. I'm looking going, "I've got to listen to what he's saying but can't he just get rid of the fly? He's just got to get rid of the fly?" And I knew he did not have a fair interview because I was so distracted by the fly on his head and it made me sort of really understand how can you ... I felt like saying, "I'm sorry, can you just remove the fly?" And I thought, "No, I don't want to say that, it sounds really rude". I know myself, if I'm talking to someone and I'm right engaged with it and then I get off the phone and then my partner comes into the room and she says, "Hey, can you help me out with blah blah blah?" And I'm like, "Hold on, I've just got to digest everything that was said before I can focus on what you're saying, purely out of the respect". I don't know if I's drawing three deep breaths for ten seconds but I definitely take a moment out, a moment to chill before I jump onto the next thing, so I know that a couple of things I'm doing but how can you make sure that people are bringing in the information that you're saying, they are listening, from both perspectives they are listening. What are tell-tale signs that someone is not listening and you should maybe cut the conversation short or expand upon that from the speaker's perspective as well as in from the listener's perspective, making sure you are listening and you're not just waiting to speak? Oscar: So there's a big difference between hearing and listening. Listening is the willingness to have your mind changed. The difference between hearing and listening is the action you take as a result of something you heard. I want to come back to the job interview. Oscar: I want to come back to the interview that you did and the fly during the interview. And I want to talk about the difference between rude and productive. Joshua: Yes, okay. Oscar: If you put yourself in that candidate's shoes right now, what would have been the most productive thing for you and for them, in that moment? Joshua: For me? To have taken a pro-active approach and said, "Would you be able to sit somewhere else or get rid of that fly, please?" Because the meeting was more productive and fairer on him. From his perspective, he would have been well aware the fly was there. I don't think I come across as a big scary person but he obviously didn't ... I don't know why he didn't remove it. But I probably should have brought it to his attention, I guess. Oscar: Listening is all about progressing the conversation, so in that case, it probably wasn't a great example of listening because you're completely distracted by the fly. For some of us, that fly is actually inside their own mind. You got an actual fly in your case but some of us hold assumptions really tight and it stops listening taking place so, in that moment, we could have simply said, "Wow, I sense it could be really frustrating for you right now with that fly. I reckon this interview will be more productive, if we make a decision about what we're going to do with that fly" and then kind of leave it to them. You're going to have a laugh about it. All of a sudden everything's a bit more relaxed, but I think, even though you continued that interview, you probably wasted all that time and his. Joshua: Absolutely. Oscar: As you said, he didn't get a fair go. So I want you just to think about, was it more rude to continue than it was to interrupt? Joshua: Yeah, that's very true. I would say it was probably more rude to continue and waste our time. We've only got that time once on this earth, so probably more rude to have continued. I was not sure ... I was thinking where are his management skills that if he can't manage a fly on his head? And there's a lot of things going through my head that had nothing to do with the interview and I was thinking, how can you ... he's got to be able to control this and it's true, I should have interrupted and said it, as you said, in a very passive way that allowed him to rectify the situation, at least bring light to it in a light-hearted way and- Oscar: Hey, if you're living in Australia and you're outside at this time of the year, there's a pretty good chance that there's going to be flies around you. Joshua: I rude. Oscar: Yeah, but rude could be slightly tempered down by us simply asking a question. "Hey, that fly seems to be frustrating for you. How do we want to handle it?" Which then could have prompted a question, "Have you ever had a customer like that? And how did you deal with them" kind of thing. You could make light of it. So, there's four villains of listening when we think about what are the villains of our listening behaviour. There are four villains. The easiest way to remember them is they're the "dils" of listening, the dramatic listener, the interrupting listener, the lost listener and the shrewd listener. Joshua: Okay. Oscar: So I want to spend a bit of time talking about these and then Joshua, tell me, which one of these you get really frustrated with. Which one of these listening villains frustrates you the most? Think of the worst listener you can think of right now, Joshua, and see which one of the four they might be. And for you, listening right now, the same thing. Think of the worst listener you can think of while Oscar goes through the dramatic, interrupting, lost and shrewd listener. The dramatic listener loves your story. They love it. They listen intently, they listen for emotion, they listen for detail. The reason they're listening is to simply saw, "Oh, wow, you think you've got a tough boss, let me tell you about my boss. My boss is the worst boss. Here's the reason why". "You think you've got a tough merger happening right now in your organisation, I had a really tough merger. Oh, it was so terrible". My favourite was Kathy who went to her boss and said, on a Monday morning, "Hey, can I have some time off, my grandmother's passed away. The funeral's on Wednesday". Twelve minutes later her boss finished and all her boss was saying, "Oh, I still haven't gotten over the fact that my grandmother passed away. It was an awful funeral. It tore me apart and I had this really important relationship with my granny, she was like my second mom". And then Kathy just said to her at the end of the 12 minutes, "So is it okay if I go to the funeral on Wednesday?" Joshua: I shouldn't be laughing. That's terrible. Oscar: Yeah, but a lot of us kind of know these dramatic listeners, they show up in social situations, they show up in the workplace. You see, listening is situational and it's relational. As you said earlier on, you listen differently to a doctor than you will to an accountant. You'll listen different to a police person, to a school principal, for example. And you'll listen differently to your children to your parents as an example. The next one is the interrupting listener. We love the interrupting listener. Joshua: Actually, I know someone like this. Sorry, sorry, I had to do it. Go ahead. Oscar: If only that was original, mate. Everybody does that when I talk about the interrupting listener. Joshua: I bet. Oscar: We love the interrupting listener because they're obvious, they're overt. The interrupting listener, the minute we draw breath to say our next sentence, they're in. They think it's their commercial break to give you the opinion you fully haven't articulated right now. And they're genuinely trying to help. They're speedy, they're pacy, they want to move things further forward faster, but what they miss out on is that they're not actually listening to the fullness of what everybody's saying. And here's the next bit of science I want people to get connected with. I speak at 125 words a minute, but I can think at 900 words a minute. So, there's a 1 in 9 chance that what I say the first time is what I mean. So I go to the doctor probably too much, Joshua, at my stage in my life my good friend, Dr. John, he sees me twice a year and it's all preventative, thank goodness. But if Dr. John said to me, "Good news, Oscar, we're going to do surgery and you have an 11% chance of surviving", I'm asking for a second opinion. Joshua: Absolutely. Oscar: At 11%, not good odds for me, but all of us, everyday take the first thing that people say as what they think, because we don't understand the 125/900 rule. There's 800 other words stuck in their head. And if we just paused, if you know someone who's an interrupting listener, you'd love them to pause and work with silence if they'd just waited and said something as simple as, "Tell me more" or "What else?" Couple of really simple three-word phrases, then what happens is these magic code words come out, Joshua. Particularly relevant if you're in a sales situation, people will say things like, "Mmm, well, actually now that I think about it a bit more, the most important thing we should discuss is ...", "Now that I've thought about it a little longer, um, the critical thing we need to focus on is this", "Now that I've thought about it a little longer, yeah, we need to actually speak about my boss". Whatever it is, saying, "What else?" or "Tell me more" just gets those other 800 words out and that's what the interrupting listeners miss out on. Now, you role modelled the lost listener beautifully when you were talking about your dad's example. The lost listener is kind of trying to figure out where do they fit in the conversation and they just drift along in the dialogue. They are distracted by internal distractions but the other thing a lost listener can be is distracted by external distractions, laptops, mobile phones, other things that buzz and beep. It could be visual distractions in a coffee shop, for example, or it could be something else that's distracting you externally. So that's the lost listener. Sometimes they turn up to a meeting because they're invited and they're working out in the first 10 minutes, if I just listen, I can figure out why I've been invited to this meeting as opposed to them simply saying, "Hey, before we go any further, how would you like me to contribute to this meeting?" And then all of a sudden the lost listener's found their position. The last one is the shrewd listener. The shrewd listener does a lot of this, they stroke their chin or they put their hand on their cheek. They listen intently. They tilt their head to the side, they give you lots of good, "mm-hmm"- Joshua: Indicators. Oscar: "Mm-hmm, tell me more". If you were reading the subtitles or the captioning for what's going on in their brain, now this shrewd listener is disproportionately represented in sellers, accountants, lawyers, doctors, anybody who takes a brief, market researchers, advertising agencies, anybody who's got to ask questions for a diagnosis. What's going through their head is, "Really, that's your problem. I can think about three other problems that are going to come up that you haven't thought about but I guess I'm going to stay here and listen to you drone on because I'm an expert in my field and I am so amazing I'm going to pretend that I'm listening". In fact, Joshua just did it right then. Joshua: I did, didn't I? I was going to say, you're familiar with the Dunning-Kruger effect? Oscar: Yes, I am but is everybody in the audience familiar with the Dunning-Kruger effect? Joshua: The Dunning-Kruger effect is when someone knows, and I'd love for you to correct me if I am saying it incorrectly, but when who knows a small amount about something, they become overconfident in the belief that they know everything about everything and so they start learning a little bit more and then they have this lack of confidence around how much they know and it takes a very long time to build up a level of competency and experience to a spot where you're able to talk about it and you feel comfortable talking about it. Would that be fair to say? Oscar: Yeah, that's a pretty good summary. Joshua: Cool. Oscar: And I think for the shrewd listener, what happens while they're pretending to listen and telling themselves how awesome they are and anticipating the next three problems, they're forgetting to listen to what actually is the first problem. They're kind of diagnosing a problem that the person mightn't have because they're trying to explain just a lower-order problem there. For a lot of us who are sellers of anything, we're all in the business of selling ideas, whether we get paid for it or not as an example. If we're not careful, we can lose the person we're engaging with because whether we think we're giving a beautiful engaged face and giving lots of good "ah-hums" and "ah-has", humans instinctively know with no training whatsoever whether you're really listening or not. And one of the things that is riveting for me is the statistic that says 86% of us think we're above-average car drivers. Joshua: Right. Oscar: 81% of us think we're above-average IQ. Joshua: Okay. Oscar: And 83% of us think we're above-average listeners. Statistically impossible. Only 50% of people can be above the average and the reality is most of us don't know what good listening is because we've never been taught. Only 2% of the population has been taught how to listen effectively. So, I'm curious, Joshua, which one of those listening villains frustrated you the most? Was it the dramatic listener, the interrupting listener, the lost listener or the shrewd listener? Joshua: Pretty hard to one because I think it's situational. If I'm doing a presentation on stage and I see the, "mm-hmm, mm-hmm" okay, "mm-hmm" it's hard to know if they are actually listening, if they're judging you, if they feel they know more about it, or if they're incredibly engaged, so that frustrates me because I'm thinking, "Am I saying things?" Because when you're up on stage, or you're doing a presentation to 10 or 50 business owners or whatever it is, you can pivot the situation to be more relevant to everyone, if they're able to give you feedback on what you're saying. And when they're sitting there doing that, I find that that frustrates me in that situation. Oscar: And you pointed out that listening is situational and it's relational. People listen differently in different ways, so at home, I'm the lost listener, and at work, I'm the shrewd listener. I'm forever going, "Wow, you really are struggling with listening, aren't you? You're really struggling with distraction". You know, in my head, I've got these sophisticated five levels of listening, listening to yourself, listening to the content, listening to the context, listening for what's unsaid, you know. That's how Yoda would talk about listening. And then finally listening for meaning but I'm not listening to their problem because I'm a shrewd listener. When it comes to home, I hear all the stories that your dad tells. That happens in my family, with my in-laws, with my out-laws, with the extended family, I can tell you a lot about 13A Orchard Road in Johannesburg where my in-laws grew up, I could paint a picture, I've heard so much intricate detail about that place and sometimes I just get lost. I'm far from a perfect listener. All I know is when I'm distracted, I'm able to get in a conversation faster. The other thing I always say that people are quite surprised, "Hey, Joshua, forgive me. I got distracted, do you mind saying that again?" And if I say it genuinely, rather than three times in a row, what they normally do is they nod and smile and as one human to another, they know that they've done it themselves, and they go, "Yeah, sure, let me explain that" and they probably explain it in a slightly different way. They've thought about how to explain it a little bit more. One of the responsibilities for the speaker when it comes to listening is to be interesting. Joshua: Yes. Oscar: So tell stories and use statistics. Don't do only stories and only statistics because 50% of people have preference for the big picture and pictures and 50% of people have a preference for details and statistics. So, if you can mix that up, you're going to be an engaging speaker along the way. You'll in fact remember nothing of what I've said today, only the story of Peter and Peter's permission club. Joshua: Well, I know myself, I have an engineering background so I love numbers and statistics, but everyone else doesn't. Oscar: Exactly. Joshua: You need to be aware of that and make sure you are gearing to the ears that are to be listening and making sure that that is information they're ready to receive and potentially the words that they're feeling within, you said, the 900 words that they're feeling are words that are relevant or words that are possibly going to be having them ask a question about instead of having just sit there- Oscar: And drift away. Joshua: I know myself at school, one of the worst things that I ever did was listen intently and having no clue about what they were talking about. I was sitting there in class and I was sick for around a couple of weeks, had a couple of weeks off and so I jumped in and, I'll make up this part of the story because I can't remember exactly what the subject was. Let's say we were talking about matrices or quadratic equations in mathematics, and I jumped in and I went, I don't want to look stupid. I put my hand up because everyone else is listening intently and I don't want to put my hand up and look like an idiot, so I'm just going to sit here, in my silence, trying to listen as much as possible but not really understanding what they're saying at all, and that is something where I should have put my hand up and said, "Hey, while I am listening or trying my best, I'm hearing what you're saying, I'm not really understanding it, it's not sinking in, it's not relevant to me and therefore it is coming in and disappearing. And that is something that, especially, like you're saying in meetings and things like that, if people are in there and they're asking questions, ask questions at the end or ask questions when you don't understand something to make the person ask, "Can you remove the fly, please?" Oscar: Yeah, please. Joshua: So that it is relevant. The reptilian brain, you'd be familiar with the reptilian brain? Oscar: Mm-hmm. Joshua: I described the Dunning-Kruger effect. I'd love you to describe the reptilian brain. I'm going to go into a couple of details about that. Oscar: Yeah, well the reptilian brain is the most primitive part of our brain. It's the bit that connects from the back of the neck into the skull, right into the most elemental parts of what it means to be human, and in this part of the brain, is the part of the brain that deals with fear, it deals with emotion, it deals with our survival instincts, it talks about fight and flight. Unfortunately, it overrides anything that happens in the more modern part of the brain which is literally towards the front of the skull, the pre-frontal cortex where the majority of the listening function actually takes place, so you will completely be overridden if you're in a state of fear or you don't want to be participating in this conversation. Fear will override your ability to listen and literally short circuit your listening capability. You will check out of the conversation, if you're not feeling like this conversation is a conversation that's productive for you. Joshua: You've touched on exactly where I was going with it. With making sure your conversation is relevant and see it doesn't have to be necessarily as you said, "I'm scared of someone", it could be scared of not knowing. So, for myself, you can't see how much I'm talking with my hands underneath here but there's a lot, there's a lot of talking going down here. As I was saying, a bit of the Italian coming out in me. The fear of not knowing, or myself in a technical position, if I said, "Oh, look, you need to upgrade the fibre connection because it's not going to allow for the data to be pushed offsite with the speed of the rate that you've got because the input/outputs per second are not going to cope with the calls you have coming in from your SQL database to be able to have the data backed up incrementally, it should be sent off to be sent offsite" and someone goes, "Hold on" instead of just saying, "To have business integrity, you really need to have a faster internet connection" which can mean exactly the same thing in shorter words. You can have a discomfort and that can create fear. Would you agree with that, with the way that people are listening and the way that the words are spoken? Oscar: Yeah, a lot of that comes up actually when people ask "why" questions too early in a relationship or too early in a project or too early in a conversation, whether I've spoken to telephone-based suicide counsellors or FBI hostage negotiators, the quickest way to get a reaction from people that's fear-based is to ask questions about why. Now there may be a perfectly neutral question to use so, "Why are we here today?" But you've got to remember the first time you ever heard somebody say, "Why did you do that?" was probably between three and five, you spilled some milk, you smashed a glass and your brain codes, when somebody says "why", I've done something bad, it's an issue. Now you can ask those questions without the pretext of a why question but assume many people early on in a conversation, in a relationship, in a discussion, in a sales opportunity, in a project ask why-based questions, why-based questions will tap really fast into the amygdala, that's the part of the brain that's connected at the back there to the most primitive part of the brain, and you're not going to get a productive conversation, as opposed to, I can get exactly the same answer if I was to say to somebody, "So, how long have you been thinking about this problem, project, system," whatever the case may be. And all of a sudden you can ask exactly the same question in a how-based orientation and they're going to start to speak from the front of their brain in a relaxed state and they're literally going to describe a story, "Well, we've been thinking about this for three days, three weeks, three months, three years" who knows? And then ask them to fill in the details then that will become a productive conversation. And the reason it becomes productive is you know the back story. Coming back to Joshua's story at school, the reason he couldn't join the dots, he didn't have the back story of that one little bitty information he missed out on because he wasn't there four weeks before because he was ill. For a lot of us, we make so many assumptions because we don't know the back story and again something I'm quite famous for in a conversation is, "Look, I'm really sorry, I feel like I've joined the conversation half way through the movie. Can we just go back to the beginning because I'm missing out on how some of these characters are connected". They all smile and they're all happy to tell me the story and yet in telling the story, they start to discover different things they hadn't thought about because they go back and then they go, "Oh wow, actually ... " And a lot of the times they'll tell you why the project started and maybe why it was a result of a failed project. And all of a sudden, we have a much more interesting and productive conversation. I was talking to a person who ran an advertising agency only four weeks ago, and we were having this conversation, and he did this, he smacked himself in the forehead and he said, "This just happened to me, Oscar. We have re-briefed, briefed again, we've seen the client three times since we signed on the dotted line and what we thought was the project, in fact has changed three times in only two weeks. If we would have asked for the back story, we wouldn't have wasted all this money that I can't charge the client for because I didn't ask these questions at the beginning". He said, "I'll breakeven on the job. It's hardly worth my while but if I just took a little bit more time to ask that question at the beginning, it would have been a different outcome for me" and I said, "You know what? It would have been a much more different outcome for your client as well because, they're getting a bit frustrated with briefing you three times as well because they thought you weren't listening. Now I know you were but you just sometimes got to ask for the back story even if you feel like it might take a bit of skin off your finger in that moment or take a bit of your reputation away because you feel like it's a question you feel you should know the answer to. Sometimes the experts in the industry ask the simplest questions. So, sometimes the simplest question is, "Hey, when did this project start?" Joshua: I think we've all been in a situation like that. I myself listened to someone and they said, "We need to have our server migrated. We need to this, we need to do this" and I went through and "Okay, okay, okay, cool, yeah, we can do that". I didn't ask why they wanted to migrate it, what was the end result, what was their ability, this was years ago. But what was their end result. What was their want to get out of this project? The server migration, we charged them 30 hours. It took 120 hours to migrate everything. And we said, "Well, we're not going to charge them that. We said the price, that's the price. So, we're sticking to the price even though it was costing us money to do it, we thought, it's principles, we're going to give it to them what they said". At the end of the conversation, we sat down and went through everything. They said, "Oh, you migrated that. We don't even hardly use it" and I was like 80 hours of the time. And we went, "All right, okay, ask more questions. Understand what is important to them and make sure that you are using that information so that there is, well, as you said, "more profit in business, more relationships built". They were happy, everything was migrated but we would have been happier if we didn't run into the red so much. I know that you've got a new book coming out, is that right? Oscar: Oh, we're up to book number three now, so Book #1 is called Breakthroughs: How to Confront your Assumptions. Book #2 is Deep Listening: Impact beyond Words. Book #3, The 125/400 Rule. My wife says it'll be engraved on my tombstone, I say it so often. There's a whole group of resources for those of you listening, if you want to make progress as a listener, if you want to get the deep-listening playing cards to have some fun with you or your team, if you want to use the deep-listening jigsaw puzzle, if you want to access interviews with FBI hostage negotiators or the world champion sniper from 2012 and they teach you about how to focus when you can't be distracted. In your mind right now, Joshua, please tell me your description of the world champion sniper. What do they look like? Joshua: What do they look like? I would imagine not what they look like in a movie. I'd say that's over-dramatised. Probably quite an analytical type person I'd imagine would look. The word frail wouldn't be right but if we had a look and we generalised two different types of IT people. There's the energy drink IT person that lives in their mother's basement, sits quite large. Then there's the vegetarian IT person that has no muscle mass whatsoever. I would have said probably the no muscle mass type person that's sitting there. Oscar: How tall? Joshua: How tall? Above average, I'd say. Oscar: Above average height? Man or a woman? Joshua: Okay, again, all my information coming from movies so probably a man, I guess. Oscar: And which country would you get them from? Joshua: Most politically correct answer would be America. Oscar: Well, here's the reality. Christina is from Sweden. She was the 2012 world sniper champion, and for a lot of us, we've just learned a huge lesson in assumptions. Joshua: Absolutely. I thought their army was just ... I thought they couldn't have because they have these tiny knives, the Swiss Army knives. They can't. That's fantastic, okay. Oscar: So, we interview a whole range of people like high court judges, air traffic controllers, palliative care nurses who are listening at the end of people's lives on how to interact between doctors and the family and a person who's passing away. So there's a whole range of listening experts that can give you one to three hacks on how to listen during the episodes. Check that out. So if you visit listeningmyths.com, you can get access to all that information. If you want to take the 90-day deep listening challenge, you can visit listeningmyths.com and do that too. We're just about to launch the assessment that can answer 20 questions and find out which one of the four listening villains you are. Joshua: I'm going to be taking that test because as you were going through the different villains I was trying to think who am I? We will put a link down to your podcast as well as to some of those awesome resources people would have a look at. Oscar: Look, you've given me the greatest gift of all today, you've given me the gift of listening to me and help me on the quest to create a little bit more on this journey towards 100 million deep listener in the world. So, thank you. Joshua: Well, thank you Oscar for being here and allowing us to do this. I've learned lots. I hope our listeners have learned lots and I'm looking forward to reading your next book when it comes out. Oscar: Yeah, pop into listeningmyths.com, Joshua, and you'll be added on the journey there as well. Joshua: Awesome. We'll put the link to that below. Is there anything else you'd like to talk about that I could listen in on along with our listeners before we jump? Oscar: Look, if there's one book I could recommend for everybody on the journey to improving as a listener would be Atomic Habits by James Clear. It's a book about habit formation. It's one of the best written business books I've read in the last 35 years. It's very clear, it's very explicit and he breaks down habits into their most atomic elements, their smallest elements to make you successful. So, if you get a chance, James Clear, Atomic Habits, it's a book I spent a lot of time with because one of the big struggles for people is listening is a skill, it's a strategy, but ultimately it's a practise. You're never going to get perfect at it but you want to make a little bit of improvement along the way. So my recommendation to you and all your fans that are listening to you is Atomic Habits by James Clear. Joshua: All right. Okay, cool. Well, it's been lovely having you here, Oscar and I'm looking forward to reading the next book, jumping into James's book Atomic Habits and speaking with you again soon in the future. Oscar: Well, thanks for listening. Joshua: Thank you and stay good.

Who is Joshua? What will happen to Israel as they cross the Jordan? Why did Moses have to die? David and Seth wrap up the Torah and see how Jesus is the Moses who can cross the Jordan and the Joshua who fights our enemies. For more information about Spoken Gospel visit: http://www.spokengospel.com Welcome to Spoken Gospel. This is our journey to speak the gospel out of every corner of scripture. Each week author and poet David Bowden sits down with preacher and blogger Seth Stewart to address one pericope of scripture and show how it points to Jesus. We believe that the whole Bible is about Jesus. In fact, everything is about Jesus. “From him, through him, and to him are all things” (Rom. 11:36). “For by him all things were created…all things were created through him and for him. And he is before all things, and in him all things hold together” (Col. 1:16-17). Since everything in the world is about Jesus, certainly the Bible, which is his word, is about him too. “And Jesus said to them, “O foolish ones, and slow of heart to believe all that the prophets have spoken! Was it not necessary that the Christ should suffer these things and enter into his glory?’ And beginning with Moses and all the Prophets, he interpreted to them in all the Scriptures the things concerning himself” (Lk. 24:25-27) “You search the Scriptures because you think that in them you have eternal life; and it is they that bear witness about me” (Jn. 5:39) In fact, we are convinced that reading the Bible without seeing how it points us to Jesus is to read the Bible with a veil over it. “For to this day, when they read the old covenant, that same veil remains unlifted, because only through Christ is it taken away. Yes, to this day whenever Moses is read a veil lies over their hearts. But when one turns to the Lord, the veil is removed” (2 Cor. 3:14-16). This text goes on to say that it is the Gospel that is veiled. But when the veil is taken away by the Spirit, and we see the Gospel throughout the Bible, we don’t just get new information or discover clever connections. We actually see, “the light of the gospel of the glory of Christ, who is the image of God” (2 Cor. 4:4). Seeing Jesus and his Gospel throughout the whole Bible is not about trying to see something that isn’t really there, but trusting the Spirit of God to show us what is really there. And what is really there is the image and glory of God in Jesus. This isn’t about seeing beyond the text or through the text. It isn’t about overlooking the historical events or the author’s intent, to see something mystical and secret. It is about seeing how God operated in historical events, through authorial intent, in the texts of scripture to show us more of his glory in Jesus. That is our goal in this podcast. We will work through books of the Bible in segments. Usually these segments will be broken up by the text itself, pausing for reflection where the literature seems to tell us to stop and take account. Our hope is to make it through the whole Bible, speaking the Gospel out of every corner of Scripture. Welcome to our public experiment to test this thesis. Welcome to Spoken Gospel.

Automation Is Life Live Episode Joshua: So good morning, everyone, and thanks for having me. So today we're going to be talking about automation and how your business can be more automated and what automation means to everyone. So I'm going to go and ask, I guess everyone, what do you think automation is? What would you say automation is? Learn more about automation at dorksdelivered.com.au Audience member: Do something once and not have to do it again. Joshua: Perfect. So removing repetition. That's a good answer. Is there anyone else that has any different understandings of what automation is? Audience member: Stuff happens without you having to do it. Joshua: That's very good. As long as it's being monitored for and you're told when it's not doing the things that it should be doing. So yeah, absolutely. Yep. That's another great example of automation. Any other answers? Audience member: Taking care of certain processes, setting them and allowing them to happen. Joshua: Yup. Yup. Absolutely. So automation is a very used buzzword at the moment around the place. And automation as I've written here, which was for Neil, but he's not here, oils just ain't oils and automations just ain't automations. I wrote that line just for him and he's not even here, jeez. Anyway. And the important thing is you need to automate as much in your business as you can, because if you don't, your competitors will. And automation is happening all the time and innovation and technology is happening all the time. And people think, "I'm scared of technology," but you go back only a few years ago, back 150 years. And refrigeration wasn't around. No one's scared of fridges now and no one's scared of microwaves now, no one's scared of a lot of things that we just take for granted. All these things are automating processes within our own home. We're able to have things washed in a dishwasher instead of slaving over a sink. So all these little things speed up your process and there's just a lot of automation happening at the moment to speed up all your processes. Automation shouldn't stop at work, though. Automation should happen at home. And so ultimately you have more time to spend with your family and your friends, because we've only got that once on this earth and that's our time. Everything else should be able to be automated. Does everyone agree? Good. Because otherwise the next 23 minutes is going to be really boring. So that's good. Everyone agrees. So as I said earlier, my name's Joshua and I'm from Dorks Delivered and Business Efficiency Experts. I've got my business cards here. Don't actually have them in the box, but if you want to pass them around, that'd be awesome. So Dorks Delivered does a lot of IT stuff, but a few years ago we found out that more and more businesses were getting us in to automate their processes, hence Business Efficiency Experts being born. So what we do is we try and automate and document... tell me if I talk too quickly as well. I naturally talk quite quickly, so, okay, cool. No worries. Pull me up on it. So yeah, so anyway, Business Efficiency Experts was born out of the need to have businesses automate their processes better. And that can be through removing repetition. That can be through better documentation processes and making sure you're doing a task once. Because you're doing it once and it can be repeated a hundred times or a thousand times, that's awesome if you're not doing it. Automation can be just documenting the processes down. So if you're... you said you had a problem with a staffing member leaving. You can make sure that the onboarding process is much faster. You then are able to have them onboard and have them profitable in a significantly faster time. It can be removing or creating accountabilities and removing any sort of repetition. So anything that is going to speed up your processes in business is giving it elements of automation. And this goes for home as well. So my home, I'd have to say out of... you've seen my home. Garry's been... lucky enough? I don't know. Audience member: Fortunate enough. Joshua: Fortunate. That sounds good. My home's very automated. When I go to bed I can call out to Alexa, which normally when I say that it starts talking, but it's not doing that here, which is good. But I can call out to Alexa and turn off all the lights, shut the gates, lock the door, turn the sauna off, turn the turn the pond waterfall off or whatever else is happening around the place and make sure everything's locked down. So very easy. You don't have to sort of be in the warm blanket reading a book and then have to have a fight over who's the one who gets out to turn the light off. So it removes arguments, automation removes arguments with your partner. So anyway, so in my spare time when I'm not doing stuff with Dorks Delivered and Business Efficiency Experts, I'm a columnist for My Entrepreneur Magazine. I've been featured on news.com.au, and soon to be published in every entrepreneur's guide, focus in on your marketing. As I said earlier, though, today I'm gonna be talking about automation and that's covered off heavily in our podcast, which is called Business Built Freedom. So I started automating things 19 years ago and I didn't even realise at that stage that that's what I was doing. I was going through a process where I was earning only $6 to make these number plate bracket things. And it was taking me an hour and a half to make them. I got this task, and as a 12-year-old, now you know how old I am, as a 12-year-old, I was making these number plate brackets, an hour and a half for $6 so I was earning $4 an hour. Not very good money but more than every other 12-year-old that was out there. In hindsight and looking back, it was child labour, but I'd chosen to do it. So I guess it's okay. Now, these number plate brackets, I used Lego, and I don't know if you know Technic Lego and robotic Lego and stuff like that. I saved up some money and built a cit that allowed for me to automate the process of creating these number plate brackets. And as a 13-year-old I was creating 10 of them in an hour. So as a 13-year-old, I was earning $60 an hour from home in mum and dad's garage. So that's more than what most 20-year-olds were earning and a lot of people were earning, as a 13-year-old. When I got to 14 and nine months, I registered my first ABN number. I then had it as a registered business, so it was legit. I then from there started to have my friends come over and work for me and work with me and had the rate increased to $10.60 per number per bracket. That meant that I was getting $106 per hour of work that was being done and then I was outsourcing that to other people to do it. Now, at that stage, I was just trying to make the process as quick as possible. I didn't really look at what I was doing as automation, but it was absolutely automation, and that's just where my love for automation has grown from there. So who here would say they're automating things in their business? Yup. Cool. Awesome. And who here thinks that they could be doing more with their business in the way of automation that they're not? Everyone should have their hand up. There's always ways to improve. I've automated a lot of things right now, but we're talking... How I'm talking at the moment. This will come up and be on my podcast. It'll be edited down and go into my podcast, it'll be transcribed, and from the transcription that'll end up on my blog. That will then be posted through Facebook, Instagram. Not Instagram, sorry. Facebook. No, it will be Instagram. Facebook, Facebook, Instagram, Twitter and LinkedIn. So that's in a doing all my marketing for me, it goes through a search engine optimizer that puts in all the heading tags and everything else, so then I've got content that's going up on the web, and I'm doing that all while talking to you guys. Because my time is valuable and all your time is valuable. How much would you say your time is worth per hour? I'm going to go around the room and I'm going to get Roger to grab your calculator out and you have to add all these up. Okay. Just quickly shoot. Audience member: Yeah, it varies depending on whether I'm selling a house or whether I'm doing a... Joshua: What would you like if you had to look at it, if you were sitting at home and you were told you needed to fix something or change a light bulb? Audience member: You know, when I've sold a house and I've sold it within a week, I've earned a lot for two hours' work. Joshua: But what would you say your time is worth? So if you were told that you're going to put a dollar figure on it, would you say your time is worth $5 an hour or $500 an hour? Audience member: Oh, it would just plummet. $80 an hour. Joshua: $80 an hour. Okay. Audience member: $250. Joshua: $250. Audience member: $450. Joshua: Okay. You adding this up real quick? Roger: Yeah, I'm adding up. Audience member: $250. $250. Joshua: $450. Audience member: $380. $550 at the moment. Joshua: Okay, cool. Audience member: $500. Joshua: $500? Yeah. Audience member: I have no idea. I'll go with $50. $110. $250. Roger: Let's just say, ballpark, we're up to about three grand or so. Joshua: Three grand or so. Okay. So roughly, and how many people do we have here? Five-ish, 20, 15? Okay, so we're talking about $150 an hour roughly, is what we have as a group accumulatively here. So every task that you do, whether it's at home mowing the lawn, or whether you're out and about shopping, you should be putting that number as whatever the number you've put in your head. So $5.50 is very competitive. That's going to be difficult. You need to have a dollar figure put on it, and not just for the time that you're spending, when you're earning money, but for the time that you're spending all the time. If you go and mow the lawn at home and it takes you two hours to mow the lawn, that's $10, $11 that you missed that on there. And with the different numbers we're looking at here, even as the average of $150 per a per hour, that's $300 to mow the lawn. If you can get someone else to mow the lawn for $50 and they're using better equipment, faster equipment, that's time that you can be spending on your business or with your family. That's more valuable time. So my dad's an engineer and one of the things that I saw him doing was fixing a DVD player, a $25 DVD player. It took him two hours to fix. Now, that is absolutely stupid, but he was learning and seeing how it all works. So if there's a learning experience then it's a different story. And that comes down to, again, automating what you're doing. If you enjoy learning, then do the task. But don't continue to do the task if there's better time that you should be spending your money, or time... better things that you should be spending a time and money on. Does that make sense? Cool. I know it sounds like I'm just saying the same sort of stuff in different ways, but that's cool. As long as we're all on the same page. So what would you say you'd like to be able to automate in your business? Everyone's sort of said that they had something that would like to automate or know that they're going to be doing something better. I'm going to go around the room and try and work out a way... or a business problem, maybe. Let's do it like a business problem. What's a business problem that you'd like to see removed? Roger, what would you- Roger: I like your automated postings and so forth. I've got some automated postings. I'd like to polish those up and improve them. [inaudible 00:10:57] exploited them to their full- Joshua: What ones are you using at the moment? Roger: What do I use? I use IFTTT. Joshua: Yep. That's really good. Roger: Yeah, that's what I use more than anything. And I use SocialPilot. Joshua: Cool. And how about you, Julian? Julian: Julian, yeah. Yeah, I'd like to be able to take a business card and just scan it and then have it send all the emails and introductions. Joshua: Do you have a business card? Julian: Yep. Joshua: Okay. So while I'm here... This is great. That's really, really good. Really good answer. So I'll send you an email while I'm doing this presentation. So I've just taken a photo, and I'll show you how to do that later. So yeah. Okay. And Sarah, would you like to automate? Sarah: Well, I just recently automated it. When I go do hair and makeup for weddings, I kind of don't really have time. So now I just pretty much put it in a drop box, somebody then takes it from there and they post it up for me and now it's done. I don't have to worry about that. As my business is very visual, people want to be seeing work all the time. That was a big thing. So that's been a good thing that I've just recently done, so yeah. Joshua: Cool. Audience member: So what we do do or what we want to do? Joshua: What would you like? What would you like to have automated? Or a business problem that you're trying to overcome? Audience member: I suppose for me it's making sure that my numbers are competitive with the rest of the market. So it would be really cool if I didn't have to go and check every time I needed to do a quote. Automating that sort of process of finding out what everybody else is charging, it would be great if I could do that with automation. Joshua: Is price a big deciding factor? Audience member: I think it is for people. Joshua: I know people look around a lot and you've got a lot of... like Vistaprint, very competitive. Not competitive probably in the quality of what you'd be doing versus what they're doing though. And so I strongly think everyone in business should not have price as a differentiator. You've got personalised service, localised service, fantastic face and you're able... Vistaprint have no face to their business. They just a cold business that are online and they're convenient and cheap, but that's not what- Audience member: It's finding the balance. Joshua: Absolutely. Yeah. And Willem? Willem: More of a social media presence. Joshua: Yep. Yep. Yep. So getting a better presence. Willem: I was able to farm that out to my wife. Joshua: Absolutely, causes less arguments. It comes up with blue screens of death when there's problems as opposed to arguments within the relationship. Audience member: Did you say you want to automate your wife? Joshua: Automate his wife! Do you have content at the moment that you could be putting up? Willem: Being part of a worldwide organisation, there's always something happening somewhere in the world. Joshua: Vetting your website with some of the videos and bits and pieces that go up and it looks good. So yeah. And Gary, how about yourself? Gary: I'd like to start a revolution to have Google shut down. I need young, smart fellows like you to be able to go and come into the industry and put decent competition against them and stop them from destroying small businesses. Joshua: Yeah. Well, I think between the big companies, Amazon, Facebook and Google, they're too big of a conglomerate. And Microsoft and Apple and everything else further from that. But the big three there that I already mentioned should be divided up and split up so that they're not owning the entities. I completely agree. I don't know what sort of militia we're going to have to put together to do to achieve this. Audience member: It looks like it might be happening in Europe. Joshua: Yeah? Yeah, I haven't haven't seen it, but... Yeah, it's a... Definitely. I agree with you. It's very difficult to do that the way... it's sort of like the devil. You have to just be with the devil. Now my rankings are going to go down for this social post. "What are you doing? You can't badmouth Google!" Audience member: That's the problem, everyone thinks like that. Joshua: Oh, you can. Audience member: If a lot of people started standing up to it... Joshua: It's just... So what sort of phone do you have? Audience member: Samsung. Joshua: Okay, so there's more than 200 touch points that Google gets from what you do every day through that phone. There's an experiment they did where they removed Google and Amazon from their life. They were unable to log into any of the other services such as Dropbox from the different ways and methods they using to proof it was a human or wasn't a human. They weren't able to use any Google maps. They weren't able to use anything else, so they started using Waze and then Waze was working but it cost a lot of money. A lot of the services that we use and take for granted are backed by Google, even if it's not the systems that we're using directly. And the problem is... Because they are selling our information off. That's how they're making money. Facebook makes $10 a month off of the data that we give to them. If we weren't marketed through anything on Facebook and the information wasn't sold, it would cost us $10 a month to use Facebook, and no one would use it because it wouldn't be worth it. So it's a balance. I think, yeah, the system should be changed, 100%. People should be very aware of how much data is actually being thrown around there about you. And Valerie? Valerie: I'm helping people to understand that once some data is taken, it should then be what a software industry is built on, plus it's growing more on bugging people's Bank statements through their systems. But it's not a huge buy-in to that. So I think in terms of my own business automating, I guess my process is automating that hasn't been done. Audience member: For me, it would be networks. Documents sending and receiving. Joshua: It's big thing that annoys me in your industry, how much paper goes everywhere. And also, has anyone heard statement, "Don't marry me on the first date"? Has anyone heard that? You have people that jump in and they go, "Oh, hi, yes, I'm Josh Litt and I'd love to do some work with you." And just really, really selling themselves without building the relationship. I've dealt with a broker in the past and they... It was like, I said, "Oh, can you help me out? I'm a small business owner, and that that makes things of question mark on complication." And they sent me an eight-page thing I had to fill out. I'm like, "Ah, I'm not going to go with you." Joshua: Well, have you seen some of the open banking stuff that's coming in in the start of July? Audience member: Open banking? Joshua: Open banking, so the bank statements and a lot of the information can be fed through APIs to different systems. Yeah. This bank statements, I think, dot com, or something like that, allows you to... that's really good for your industry. Audience member: Probably a structured onboarding process video and having it easily accessible. Can you sign it off as well? Joshua: Yep. Cool. Cool. Joshua: Bob? Bob: Probably the process of intakes, where the lawyers do a lot of writing. That can be digitised and then put back into our lead CRM system, development management system, so still when the client comes back, they don't have to redo it, it's actually from hand to digitised to CRM. Or it could be onboarding for a normal conversation as well. I've started a little bit, but I think it's culture change more than anything. I've looked at people with a Microsoft tablet. Carrie: We're in a relationship with business, so I think we've just got to be a little bit careful. We've automated our, what? We've got electronic work papers. The ITO is making us automate things because things come through electronically now, so we're trying not to have the whole paper thing, etc. But what everyone else said, I guess, we could do with some work on our CRM. Because it's rubbish in rubbish out with a lot of this. Joshua: Absolutely. Audience member: It's a little bit awkward in our business because a lot of those people who are just looking for insurance, they don't want to fill in forms. But in terms of having a social media presence, that's probably what I'm interested in. I would be firstly automating my data collection, so I'm still handwriting our analysis. It would be great to do it online so I'm not wasting paper. And the other thing that I want to automate ,gathering reviews. So when we've finished the process, we have a system where an email or an SMS, whatever, goes out with the link seeking reviews. Joshua: Cool. Cool. Awesome. I'm going to try and go around the room really quickly to give everyone a quick answer as to how to automate this stuff a bit better. Joshua: Okay. So your business, if you want to have your posts automated a bit better, you do know what RSS feeds are? Roger: Yeah, I know RSS feeds. Joshua: Being able to collaborate and join RSS feeds together. So what they do is that if you do updates on things on your website or updates anywhere, you can have it so that update is pulled and pushed to any other location that you want around the web on different times and different schedules and you can create different ways that it all works. And using RSS feeds in Sendible is what we use, and we found Sendible's fantastic. It integrates into most things. Roger: I haven't looked at Sendible. Joshua: Oh, it's fantastic. It's great. I've managed a couple of businesses through it. And yeah, it's by far the best one that I've seen out there. Not the cheapest but the best. Yeah. And you'd have to have some automation to be able to sell the websites for the price that you're selling them, because there is no money to be made in that otherwise. Yeah. So with your onboarding process, everyone sort of said something here and everyone's sort of... The answers they've got, it's not like there's a question mark for most of them. A lot of the things that you want to do are able to be done. It's just a time thing to be able to do them for most people, I'd imagine. Yeah? So for me, one of the biggest things that I did in my business was automating every single task that I did and documenting every task that I did and then finding something to do everything that I did so I could go traveling. And I went over to America for nearly three months last year and didn't have to touch a computer, didn't have to touch anything to do with the business, which was awesome. So that was my big a-ha, champagne moment in automation, being able to really step away from the business. Because a lot of the time we put ourselves into these businesses that we buy and we sometimes don't really buy into a business. We buy into a job. We've bought into our position in business. And that isn't a good position to be in because most of it's buying for more money or more freedom. And a lot of the time you end up with less of both. And the only real way out of that is by automating things. And automation isn't something you need to be choosing, do I do or don't I do it? It's, if you don't do it, you will be left behind. Because if you didn't have a microwave and you didn't have an oven now, it'd be very difficult to cook your food on a fire out in the backyard. And that's just- Audience member: No, we had three years without an oven. Joshua: You did? Three years without an oven? Did you have a dishwasher? Audience member: Yeah, my son. Joshua: See, see, you've got automation, that's automation. Audience member: Yeah, you'd want to sit and think. Joshua: So it's not monitored automation. So you need to always just be looking at ways to automate your business. We were contacted by a government agency in what we've been doing with some of the different things we've been putting around the web, and they've asked us to help businesses out, to automate their businesses. And they've actually reduced down the rate of what we charge out to $40 an hour to be able to help businesses, small businesses automate their processes. So if there's anything you ever see that needs to be automated at that sort of price, yeah, there's no reason why you shouldn't be getting someone in to at least look over your systems and see what needs to be automated. The great news is everyone already knows something that needs to be automated. Most of the time with fresh eyes and another perspective, you'll find that there's always more and more that can be automated. It's always great to get someone to come into your business and see how your process is working and how everything is going together. Because as theold quote goes, with the NASA spending millions of dollars to develop a pen that works in space and the Russians used a pencil. So it's a just a perspective thing. that didn't actually happen, but it's still a fun quote. So yeah, so that's, I guess, the main thing is make sure you're automating everything in business. Very few people here brought up automation, automating their marketing, only like a couple of people. And that is a big thing because you want to make sure your name is out there. If your business has no voice, your customers won't have any ears to hear it, so you need to be out there and be present in one way or another. Most businesses here are business-to-business businesses, I think, most of them. There's a few business-to-consumer businesses, but generally speaking, we all have a skill set that we can bring to the table to help each other's businesses out. Even if we're just going in, individually reviewing how things are working and how things could be better. With your systems to be able to see what your competitors are doing. you can do things such as what's called web scraping and you can have it so that all of your competitors and all their prices are automatically update in a spreadsheet or a dashboard that you could see each day or each month, however often you wanted to do that, and then you can use tools such as Proposify, which would allow for you to go in and see how you can go about change... sorry, you can use Proposify to be able to quote to your customers really quickly and easily in a templated way and know the prices that they could be seeing from any of the competitors around the place, and know the pain points and the reasons why you'd want to push away. I've worked with Sarah in the past and one of her concerns was there was other people out there that were cheaper in price. And I said, "Yeah, but they're not going to be anywhere near as good as what you're doing and how you're doing it." But we put a cheaper price up on the website and then just made conditions that it had to be a certain amount of people and it only included the same things that the other people included. A lot of the time, if people are looking to things such as Vistaprint, they're not going to necessarily go, "Is the stock as thick? Is it good glaze?" Or whatever the situation is, they're going to just go, "Oh, the cards are cheap. And then you can sort of just pivot that and you say, "Well, is that the image that you want to have from a business front? Do you want to have an image of a cheap business? Do you want to have these cheap cards"? Doesn't really sound very good. Your first impression's a crappy card, so that's where you can then sort of change the argument. But have the pricing on your website as competitive as Vistaprint so you're not backing people away. But you don't know if they are or not backing away from that without having some data to really sink into and work that out, which is what we love. We love building businesses up with lots and lots of data so that you're able to make informed, decisive decisions. You can work out if your staff force is efficient, if your systems are efficient and if things are as automated as they should be. Automation doesn't remove jobs. Automation brings health and life back into your business because the jobs that people are doing aren't repetitious. They are fun loving jobs. Automating your wife is a fantastic idea. Automated wife, happy life. Audience member: They have special shops for that. Joshua: And they can fit in your pocket. Sendible would be great to help automate all your social media marketing though. Sendible, the same thing I was talking to Roger about, which I can talk to you more about. It's a fantastic tool. It lets you see everything, all the comments and everything in one spot for all of your customers so you can just respond to everyone in one location. You can post everything out, you can make sure it only posts during certain hours. And set there so that it posts out videos and everything else. We've got our marketing down pat, so in one hour, one hour a week, I'm able to create two youtube videos, three podcasts, five blogs, and we've been doing that one hour a week for the last six months and we have over 160,000 written words that have all been SEO optimised and put onto our website. Which has increased our traffic for a B to B website, which we don't pay for any paid advertisement on our website. We get about 3,000, 4,000 unique visitors a month, so that's pretty good for a B to B business where we're not selling anything on the website whatsoever. There's no reason for them to come there except for see our services and see the blogs that we've been writing. So my time's up by a minute more than what I should have been talking, but plus extra and extra. But has everyone enjoyed this? It's been good? We've learned a bit? I could talk for hours and hours, but if you want to hear more, definitely if you've got my card, let me know. As I said, because the government rate is pretty, pretty amazing. We're pretty happy that I got into that. Audience member: The one big obstacle everyone's trying to overcome with all these message bots and things is automating the sincere personal touch. Joshua: You'd never automate that. I'm here. I can't automate what I'm doing right now because the feeling and the heart that I have for what I do in my business can't be seen through an automated message. So you can't automate the personal touch, but you can automate everything else around it. Audience member: They try. Joshua: Yeah. Audience member: You can't automate passion. Joshua: You can't automate passion. What you can do... Audience member: You could give them a microwave once started. My mother would think this is witchcraft. Joshua: It is. Audience member: Oh, it is, that's right. Joshua: Getting back to Google, it is. So you can't automate the passion and drive you have as a person, but you can remove that requirement. Say Google, the face of Google, the face of Amazon, the face... none of these big companies have a face. Apple had a face but then PC killed him. Do you get it? Yeah. It's a terrible joke. Anyway, you can't really automate that passion, but what you can do is create a lot of content around it so you can build a relationship beforehand, having dozens of videos and lots of social posts that sort of show that same approach. So I've got a comical approach to the way that I approached people, and showing that and having that means that you can build 80% of the relationship up and then the other 20% can be nurtured in person. I have seen some of the stuff they do around the reading, the psychology on how people talk. If people are talking in feeling words of people talking and doing or hearing words, you say, "How do you feel about that?" And it can analyse with their words and then reword whatever you've written to then post that back to them in a way that resonates more strongly with them. So you can do some things like that, but I still think we're all operating a small business. We need to be able to automate, but we need to also keep that personal touch. You don't want to remove that. It's one of the best things you've got in small business. That's what Vistaprint don't have!

Kids, Business, Marriage – how do you do all the things? Get a glimpse during the last of this 3 part series on how to raise an entrepreneurial family! On today’s super special episode, part three of three, Russell and his lovely wife, Collette are interviewed by Joshua and Ashley Latimer about being an entrepreneurial family. Here are the questions Russell and Collette answer in part three: What ways do you teach your kids about entrepreneurship and finances? What advice would you give a highly driven entrepreneurial family? How important is it to have a like minded community? So listen here to Russell and Collette as they answer these important questions. ---Transcript--- Hey everyone, this is Russell Brunson, welcome back to the Marketing Secrets podcast. Are you guys pumped for today? This is segment number 3 of 3 of my interview, of the interview with my wife, Collette. If you haven’t yet, make sure you go to Honorandfire.com, and opt into the Latimer’s and get their free family checklist system that they posted. It’s a free family checklist for entrepreneurial families. And it’s amazing. What they’re doing is so cool, and I’m so grateful for this interview and that they created a really safe spot for my wife to be able to share her thoughts and her feelings. And I hope you guys are loving her even 1/10th as much as I love her, because she is such an amazing person, and I’m so grateful to have her being able to share some of our experiences with you. Alright with that said, we’re going to jump in right now to segment number 3 of 3, and these are the last 3 questions they asked us. Question number 8: What ways do you teach your kids about entrepreneurship and finances? Question 9: What advice would you give a highly driven entrepreneurial family? And question 10: How important is it to have a like minded community? So those are the next questions. I hope you guys enjoyed the series. If you have enjoyed it, please, please, please go to, again take a screen shot on your phone or wherever you are, post it on Facebook, Instagram, social media wherever you post, and please tag me and tell me why you like this segment of this session. I’d love to hear some of the thoughts and the feelings about why you guys enjoyed this time with my wife. And maybe if you guys do, let us know, maybe we’ll do this more often, have her come on and share some more stuff. So excited. With that said, let’s queue up the theme song and we’ll jump into the exciting conclusion of my interview with the Latimer family and my beautiful wife, Collette. Ashley: How do you teach your children about entrepreneurship, and what ways will this give them an unfair advantage in life? Russell: I think … Collette: go ahead. Russell: One of the cool things that we did was a little, about two years ago we had Caleb Maddox and Emily come out, two young entrepreneurs, and spend the day with our kids, which was really cool.  They kind of talked to them about it, got them excited about it. And then Caleb and his dad, Caleb’s dad told us that what he did is he gave Caleb these success books and said, ‘I’ll pay you $20 for every book you read.” And I thought that was the coolest thing, so we started doing that with the kids. Some kids are more money motivated than others, but man, they’ve read tons of success books now on success. The Rich Dad Poor Dad for Teenagers, Success Dogs, Dallin’s read both of my books which is crazy. He’s like, ‘I don’t understand most of the things dad, but I read them.” Collette: Well and actually Aiden, he’s out, he’ll be 9 in august, but he’s been putting little mp3 player plugs in his ears and walking around and listening. So I think that’s cool. Russell: Yeah, so that’s been big. We brought them to one Funnel Hacking Live, but they were young and it was crazy and it was kind of hard. But this year, I think you know this, we’re doing a new event this summer specifically for kids so I can bring my kids to it. So it’s going to be really fun to kind of get them into that kind of thing. And then the other thing I really want to do, we haven’t discussed this, but I had a friend, her name is Rae Perry, used to run these home schooling programs, and she would do these events where she would have the home schooled parents and kids would come, they’d have speakers on each topic. So one of them would talk stock market, one of them would real estate, one would be internet marketing, one would be eBay, all these different things. And everyone would sell their courses, and then they’d have the kids each go and buy a course each event, and that’d become their curriculum to learn. I’m going to learn about stocks, and they’d go deep the next year on stocks, or on real estate, or whatever their thing was. So I kind of want to have our kids pick things like that in the summer, in fact, this is actually something, I forgot about this, we had this on our family night on Sunday. We’re trying to figure out, Summer is coming soon and we don’t want the kids all summer on their screens, right. So first we’re like, “We’re going to do a screen free summer, no screens all summer.” They were all just like, “Ahh.” Collette: So was I. Russell: Then Collette’s like, “Well what are we going to do with them all day? You’re going to be at work, this sounds horrible for everybody.” So okay, let’s rethink this. And then when we were in Puerto Rico hanging out with Brendon Burchard he said something really interesting. He said, because we were talking about social media and one guy there was like, “I don’t do social media, it’s a waste of time.” And Brendon’s like, “No, you don’t understand I’m not a consumer of social media, I’m not consuming it, I’m producing it. There’s a difference. As a producer I go and I produce something and I’m done, and it’s helping other people. But I’m not sitting there consuming other people’s things.” And that was the aha with our kids. Right now they’re consumers, they sit there and watch some stupid guy with blue hair play video games for 4 hours, watching somebody else produce, they’re consuming. And I was like, “I don’t want you guys being consumers. You don’t value, the world is not better if you’re a consumer, you need to be producers.” So we talked about, with them we talked about starting a YouTube channel and then each of them gets their own playlist. And we say, “Every morning wake up and…” Ellie’s our daughter who’s obsessed with the craft channel. “Wake up, go watch the craft channel, figure out what craft you want to make, then drive to the store, buy the stuff, come back, have you and your brothers film it, make the craft, then edit it. And you’re allowed to use as much screen time as you want, as you’re producing. You’ve produced a video that you published live, and now you’ve produced something.” So our whole thought is you can only use screen time during the summer to produce, not to consume. And then I thought it would be fun for them, there’s the email skill share, and all these different sites. I’m like pick out a skill that you want to learn, go learn it and then you can make videos of you teaching it back to people. So that’s kind of the goal, helping them be producers this summer instead of just consumers. Ashley: I love that. Joshua: That is gold. That is gold. Can I squeak in a mini follow up question to that though? Russell: Yeah. Like if we’ll execute on it. I don’t know. Joshua: I just want to make sure, respecting your time that we’re just moving along and everything, but this is so amazing. So what’s your philosophy just on finance with your kids and stuff? Okay because you’ve been broke and you’ve had lots of money, and you’re wealthy. Are your kids aware of it, is that something that you talk about? Is the business just your front stage, internet marketing stuff, or in the home are you talking about, “Here’s what we’re trying to do, we’re trying to go to a billion dollars. And we’ve got to restructure our org chart and our model.” Is any of that happening or is it just dad-Russell all the time. And there’s not a wrong answer, I just think people would be curious. And then when it comes to money, do you give them an allowance, do you teach them that they only get paid for value creation, do you buy them a car when they turn 16, do they have to buy it? How does that all work for you guys? Russell: The first part of the question, I have not been good at that, bringing them into what I’m doing more. A lot of times we’ll show them funnel hacker tv episodes and we’ll talk about a couple people we’re meeting, so they see a little bit of that. But we haven’t talked about the finances or the goals. That’s actually really interesting, I’m glad you brought that up just to think about. And on the other side, we don’t do allowances, they can work for money. We had them pull weeds for money, we had them read books for money. Collette: That’s allowance, well, I guess for money. Yeah. Russell: Allowance is like guaranteed, “Here’s money because you’re alive.” Collette: Oh. Joshua: Allowance, true allowance is like just pure socialism. You have a pulse, here’s some money.  {inaudible} Russell: It’s funny because some of our kids are super money motivated, and some aren’t. Dallin and Ellie both like money. Ellie will do something, or like, if she scores a goal in soccer we give her a dollar. So she’ll do stuff. And she’s a consumer. She spends it. She’ll make money and then she drives to the juice place and buys juice 5 seconds later. Collette: Drives her bike. She drives…she does not drive. Russell: Rides, yeah. Collette: She gets there. Joshua: Well, you know what we started doing? Our kids love to play games, Fortnite and all that, watch YouTube and stuff but they can only do it now by spending points. So what they do, when they take out the trash and do stuff, we have a little app that we built for my company called automate motivate, it’s actually for businesses, but we use it with our kids. Ashley: Or employees. Joshua: They get points since they’re doing stuff, but they can only play game time when they cash in their points for an hour block of game time. And it’s been a complete ridiculous success. Every day when they come home they’re just like, “What can I do, I wanna…” and then they do it, and they can earn 30 minutes of game time. It’s kind of game-ified that, but it’s not money directly. But there’s different things, they get game time, or they can go to the movies with mom or something. Ashley: It’s been interesting, some of our kids want to buy game time, and then the other one is like, “What can I buy on Amazon right now?” He wants, it burns a hole in his pocket, he would ride his bike to the store if a store was near us. We live in the middle of nowhere. Joshua: Well, that was great. Thank you for all of that, so much awesomeness. Question 9 is kind of for other people. What advice would you give a highly driven entrepreneurial family, and what advice would you give their spouse? So sometimes the man is the entrepreneur, sometimes the woman is, sometimes they both are, oftentimes one is not entrepreneurial, and one is a maniac, what advice would you say to that young couple that’s about to go down this crazy up and down, they don’t even know if they’re going to have to fire 80 employees in one day, 5 years from where they’re starting. Russell: {inaudible} Joshua: What would you say to them? Russell: I’d say on my side, I always think, I always tell people, you can only be as successful as your spouse will allow you to be. And I’m so, I look at everyone else I ever dated before, people I knew, if I didn’t marry Collette, there’s no way we could have got  here. It’s just not possible. And I think I’m so grateful for her, how much grace she’s given me during the times of like, the hard times, or the low times, or the times I didn’t produce, or times I didn’t show up right. It’s so easy to hold judgments and to hold grudges and to hold things like that, and she’s never been that way. There might be something we get in an argument about, but then it’s gone and she forgives, and it doesn’t keep lingering and lingering. I think a lot of times you see that in a relationship, it lingers and lingers to the point where it just breaks. And she’s never been that way. It’s just kind of like, I don’t know, she gives me, I guess grace is the word in my head, just forgiveness of like, I understand that you’re doing stuff, that doesn’t make sense. It’s not normal, but I still love you so it’s okay. Collette: Oh, it’s so hard because that question all the time, like at Funnel Hacking or when people do run into us like, ‘Give me some advice, tell me what to do.” I’ve had a couple of women just in tears, “how do I support my husband.” And it can go both ways. And it really made me think, because I’m like, “How did I allow Russell to live this dream? How did I allow him to move forward without me cracking?” But the truth is I did crack. You know, you go through all the things and I mean, we weren’t rich right out the gate. So we had a little family, worked hard for all that you had. You see and like, I want him to live his dream, I don’t want him to be miserable with this life, so it’s kind of, everybody is so different. Advice to me is hard because everybody is a different personality, but I would just say, communication. Because I just learned that I would tell my younger self that as well, communicate. And the other thing is do something for yourself. So the advice to a highly driven, for instance, he’s the dreamer. He’s always like, “What’s your dream?” and I’m like, ‘I really don’t know. Keep everybody alive, keep up the house, to be this mom.” But to do something for yourself, go out with your girlfriends and breathe, and communicate that with your husband, or your significant other. Take some time for yourself because otherwise you’ll crack. And I did crack a lot. I learned the hard way. But also, podcasting, all these great, amazing tools that we have today, I would tell people that are out in this world to listen to all the positive things to get through these moments. How to deal with a dreamer. I don’t know. Joshua: That was an amazing answer. Ashley: That was like a mic drop. Joshua: I’m pretty sure you know. That was perfect. Ashley: I think so too, that was amazing. Collette: There’s always tears, and there’s always a little something, that’s just human nature. But we’re not perfect. Joshua: Have you ever felt pressure to act like that’s not the case? I mean, things are weird at home, you’re a public figure, because you made yourself internet famous. But you know what I mean? Is there, what’s that like? Collette: What is that like? Why am I stumbling? Russell: I think sometimes you feel, I mean for sure you feel the pressure. It’s funny too because people are like, “how are you always happy?” because I’m happy when I’m clicking, “Hey! How’s it going guys!” and then it’s back down and you’re like back to the fight. You want to see what’s actually happening here, we’re really upset right now or whatever. But it’s interesting because I think a lot of times you feel like you have to keep that posture. Because the fascinating thing is the times that I don’t, the times I break posture and I’m more vulnerable with frustration or things like that, that’s when I feel like, that’s when people actually connect with me more. It’s funny, Natalie Hodson I was talking with her yesterday, she did an instagram or something like, “You guys think I’m a nice, cool, calm, collected mom, I just screamed at my kids for 30 minutes, I threatened to throw the TV over, I’m a horrible mom.” All these things, she’s like bawling her eyes out and everything. And she told me she had 351 DMs from that one thing, she said, “I’ve never had that before.” That’s what draws people in. And I think that, you know I feel like we tried you know, I don’t know, I think there’s always some of that, but I’ve tried to be more like, things are tough sometimes. I remember at the very first wrestling practice with the kids out in the garage, I did a whole podcast about like, ‘Man, that sucked.’ I want to record this now so someday I can have my kids remember the first practice, how horrible it was, how mean they were, how they just let, just try to share more of the pain part, because people actually resonate with that way more than the posture. Joshua: People crave authenticity. But now Russell’s going to choreograph fights so that he can make great content. Collette: Ha, ha. Joshua: I’m just kidding. Collette was going to say something, I’m sorry. Collette: Oh no, I 100% agree. I don’t feel like, well sometimes maybe, I’m like we get dressed up a certain way, that’s when people come up I’m like, ‘ugh. I don’t have makeup on.” But who cares, whatever. Seriously, we’re all people. Joshua: Totes. Collette: Yeah, yeah. Ashley: We never do that ever. Russell: Sure you don’t. Ashley: He did that last time. Joshua: I did that, we just talked to Alison Prince and her husband and I don’t know where it came from it just came out. Ashley: And he did it twice in that interview. He’s not allowed to do that. Don’t do that. Joshua: It just felt right. Collette: That’s hilarious, I love it. Russell: {inaudible} Ashley: It’s not right. It’s not. Okay, last question, how important is having a like minded community as an entrepreneurial family? Joshua: Like, we want to assemble all these people that care about crushing two comma clubs and doing huge things of business, not about money, it’s just who you are, it’s what you are, but equally and more so care about crushing it at home and just connecting with your spouse and being a super parent. How important for those people is it to be in community with other weirdos like that? Russell: I think it’s super important. Yesterday when we were preparing for the interview Collette asked Dallin, our oldest twin, 9 minutes oldest, about what he likes about this thing. And he’s like, “You know I don’t like being wealthy because I have friends at school that make fun of me for being the rich kid.” And for us, it’s like, “ugh” and it’s funny because the kid who said, I specifically know who it was, his dad told me, he’s like, “My kids ask me how come I don’t have my wrestling room at my house? Why can’t I get a job like Russell’s?” So it’s funny because both kids, the opposite direction. But I think it’s important because it’s like, we live differently right. Most people, they wake up in the morning, they go to 9 to 5, they come home, they watch tv, or they drink beer, you know, that’s the majority of the world. And we’re out here trying to change the world and have fun and do other things, and thinking about other people besides just ourselves, and we’re trying to create. And the more they’re around other people trying to do that, the more they’re not embarrassed of it. It’s like, it broke my heart hearing that yesterday because I’m like, if that’s how he feels because he’s embarrassed, we need to get them around more people who are creating. Because you know, when he hangs out with Caleb Maddox that night he’s writing a book because Caleb you know, the more you’re doing that, the more it inspires, the more they’re able to see kind of what’s possible. So I think that’s a big reason why we’re doing the kid event in the summer so they can plug into that. We’re having a couple kid speakers come as well, so they can see, I wan tthem to have their eyes opened to, “Oh my gosh, I can do this too, and this is cool.” And it’s not a bad thing, it’s a super positive thing. Collette: Yeah, I agree. It’s a big deal. I’m like, ugh. I really appreciated getting these questions beforehand because I really did, I was asking my kids the same thing, so it was interesting to get each of their perspectives. But anyway… Joshua: Well, thank you guys so much. We’re actually, part of what we’re working on is this thing that’s called the family war plan. It’s not a journal, we’re not going to call it a journal, because that’s not cool enough, we’re going to call it a war plan. But it’s for families and it has all this crazy stuff. Ashley: it’s an experience. Joshua: If we, I don’t know when they’ll be done or whatever, but if we get them done in time, I want to just give a bunch to Clickfunnels to give to the families that come to the thing with their kids. Collette: Gosh. Joshua: I don’t  know if they’ll be done or not. But it’s so epic and thank you, thank you. Triple thank you, thank you. Ashley: Thank you, and you were fabulous, absolutely fabulous. Russell: Really good, I’m super impressed. So proud of you. Collette: Awe, thank you. Russell: You’re a natural. Collette: I’m not a natural. Russell: We’re starting a podcast together. Joshua: You did a great job. Ashley: Yeah, you did a great job. Joshua: Enjoy, I’m assuming you’re having a day off since you’ve been doing crazy, ridiculous things. Collette: I’m making him go to zumba tonight. Russell: That’s our date night. We’re having some zumba. Collette: There may be some blackmail happening here in the future. Russell: I just found out yesterday that zumba is dancing. I did not know that. Joshua: You’ll just own it and do an instagram. Ashley: It’s like really hard dancing, you don’t stop, you keep going. Russell: I thought  it was like a cardio, like a workout. Collette: I’ve never done it either. Russell: Then Dave told me yesterday that it’s salsa dancing or something. Collette: It’s going to be amazing. That’s our date tonight. Joshua: Congrats too, on your wrestling thing. Russell: Thanks, so much fun. Joshua: {inaudible} thing to do that no one literally does, except for Russell. Collette: Mid life crisis friends. Bring him back to glory days. Joshua: you looked like you were in beast mode though, you were smashing people, dude. Russell: I only showed you guys the highlights, when I was smashing. The two I got smashed in you didn’t see anything from that. Joshua: Did you get wrecked by someone, or was it close. Russell: yeah, I lost 2 matches, I won 5 matches. So when all is said and done it was… Joshua: It’s amazing, and you just started training a few months ago for it, didn’t you? Russell: We had three practices before we went, because I hurt my neck. So it was, it was fun though. We had a great time. Next year, and there’s a kid tournament at the same time, so next year I’m going to bring all the kids and Collette, and we’re going to do a family party. Collette: Yay, a wrestling party. Russell: She thought she outgrew the wrestling. Collette: It’ll be fun. Ashley: Oh my gosh, you might be my new favorite person on the entire planet. I’m a big fan. Joshua: We’ll bring Collette honey too, from our honey bees. I don’t even know if you like honey. Collette: I love honey. Joshua: Okay, we’ll bring it. {Inaudible} the bee and put the honey right in the jar for you. [back and forth inaudible} Collette: Oh my gosh. Russell: I assume that’s how it works. I don’t know. Collette: I don’t know either. Joshua: Alright, thank you Russell. Ashley: Thank you. Russell: Thanks you guys, it was super fun. Collette: Thank you, thank you. All: Bye.

Homework Questions for Families to Complete Together  Most answers can be found easily in the attached PowerPoint slides: When does the Book of Joshua begin? How long is the Book of Joshua? What is the Book of Joshua mostly about? How did Israel compromise in the Book of Joshua; how were they partially obedient? The Promised Land is not a picture of heaven, but what it is it a picture of? Complete the typology: Israel couldn’t enter the Promised Land and experience rest under __________. They had to be brought in by ____________. Christians can’t enter the Promised Land and experience rest under the Law. We have to be brought into that rest by __________. Read Joshua 13:1. What application does this verse have to as Christians seeing Christ as our inheritance? How are judges different than kings? How long is the Book of Judges? Why didn’t the Israelites drive out all the inhabitants of the land? Describe the cycle that takes place in the Book of Judges with Israel. How does this cycle take place in our lives? Why don’t we drive out the enemies (sins) that we face?

Does the NT ever call Jesus â??Godâ??? If not, why are supposed â??Biblicistsâ?? so adamant that you must believe he is? Is Acts 14, 12, where Barnabas is called Zeus and Paul is called Hermes, based on a well known story among the gentiles? Why didn't Jahve just cure Moses of his speech impediment? Isnâ??t Aaron a useless addition since it is not he who leads the people into the promise land but Joshua? What if there was no â??Qâ?? Document, but the Marcionite Gospel contained the so-called Q material? And that Matthew expanded Mark with this material which he took from the Marcionite Gospel? Then Luke used Mark and Marcion? How much of a role did the destruction of the temple in Jerusalem in 70 CE play in the development of the atonement theory of Jesus' death? Is there any evidence that any Christian prior to 70 CE believed that Jesus' death was an atoning sacrifice? For that matter, were there Christians at all prior to 70 CE?

For this week's Ask Science Mike, we address the following questions: What would happen is the sun stood still as depicted in Joshua? What is the Biblical Apocrypha, and how much should Christians value it? How can Christian evolutionists account for death before the fall of Man? You're in charge of this program. All you have to do is submit a question using #asksciencemike on Twitter, YouTube, or Soundcloud. You can also submit questions anonymously on asksciencemike.com. The easiest way to get new episodes is to subscribe on iTunes here. Ask Science Mike is made possible by listeners like you. Learn more on our Patreon page. Here are some resources on each answer if you'd like to dig deeper. Q1: What would happen is the sun stood still as depicted in Joshua? What would happen is the Earth stopped spinning? What If, Randall Monroe Q2: What is the Biblical Apocrypha, and how much should Christians value it? Biblical Apocrypha Q3: How can Christian evolutionists account for death before the fall of Man? Biologos Q4: Can God be found in every religion? Love Wins, Rob Bell Ask Science Mike is produced by Gregg Nordin. The Ask Science Mike theme song was written, performed, and recorded by Jeb Bodiford. If you need original podcast music, he's your guy. You've got questions, he's got answers. Even though we may not understand he'll talk anyway. You've got problems, he won't solve them, But he'll talk and talk and talk until he's blue in the face. Science, faith, and life - Ask Science Mike.

Bishop Creek Community Church 1-29-12 “Joshua: What a Difference a Day Makes" #12 in a series on Joshua: The LORD is Salvation Joshua 10:16-43 Introduction Review 9-10:11 In the Light of Day 10:12-15 Checkmate! 10:16-27 At...

Can you summarize the Book of Joshua? What is the Book of Joshua all about?