Podcast appearances and mentions of oscar trimboli

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Best podcasts about oscar trimboli

Latest podcast episodes about oscar trimboli

Keys To The Shop : Equipping the Coffee Retail Professional
545: Breathing Life Into Your Coffee Shop

Keys To The Shop : Equipping the Coffee Retail Professional

Play Episode Listen Later Jun 16, 2025 30:25


Have you ever walked into a shop and noticed right away, this place is different. The hospitality, the quality, the feel, the energy, and the comfort and confidence you and the staff feel together is a synergy born from purposeful work behind the scenes. It is a work not just to assemble people and equipment under one roof and call it done, but work to tend to the things that animate, sustain, and breathe life into it.  In today's episode we are going to be exploring some of the ways you can bring your coffee shop to life in a way that is truly a singular thing. Not born from R+D around trends, financial management, or logistical prowess, (although you do need those) but from an embrace and pursuit of the relationships between people, their work, and the place the work is done that creates remarkable moments and experiences for all. Listen to these related episodes! 430 : Embracing “Unreasonable Hospitality” w/ Will Guidara | Thank You NYC + The Welcome Conference 181 : Organizational Self-Knowledge 165 : The Art of Deep Listening w/ Oscar Trimboli 329 : How to Teach Company Values to Your Staff   KEYS TO THE SHOP OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min      Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com  

After Dinner Leadership
106: Listening 2.0...with...Oscar Trimboli

After Dinner Leadership

Play Episode Listen Later Jun 9, 2025 50:58


In this episode, joining Simon around the After Dinner Leaderrship table is returning guest Oscar Trimboli. The pair dive deep into the evolving role of AI and transcription technology in the art of listening. Together, they explore how these tools can either enhance or hinder our ability to truly connect and how our own energy shapes our listening presence. Pull up a seat around the virtual dinner table and listen in for practical insights and reflections on how to stay fully present in a world of digital distractions.Send us a textConnect with us on LinkedIn Follow us on Instagram Subscribe on YouTube If you would like to feature on the Podcast, please get in touch! mailto: info@withleadership.co.uk Thank you for listening!

Mentors to Executives Worldwide
Oscar Trimboli Part 3

Mentors to Executives Worldwide

Play Episode Listen Later May 26, 2025 17:23


In the final part of our conversation with Oscar Trimboli, Jamie Wadley (standing in for Fulyana) and Kim hear about ways to prepare for meetings, making them shorter and more focused as well as integrating deep listening with management reviews. The podcast starts with a comment from Fulyana, recorded after she finished reading Oscar's latest […]

Mentors to Executives Worldwide
Oscar Trimboli Part 2

Mentors to Executives Worldwide

Play Episode Listen Later May 19, 2025 12:22


We continue our conversation with Oscar Trimboli on the subject of “Deep Listening” looking at answers to two questions submitted by listeners: How does deep listening impact decision-making at the executive level, particularly when managing large, geographically diverse teams or navigating crises? Many executives are trained to be fast problem-solvers — how can they balance […]

The Future Of Teamwork
How the 5 Levels of Listening Shape Team Performance and Leadership with Oscar Trimboli

The Future Of Teamwork

Play Episode Listen Later May 13, 2025 50:39


How often do you genuinely listen—picking up not just on what's said, but on what's left unsaid? For many teams, listening is overlooked, even though it shapes how people connect, lead, and adapt to change.In this episode of The Future of Teamwork, Dane Groeneveld speaks with Oscar Trimboli, author of How to Listen and Head of Coaching Faculty at the Marketing Academy. Together, they explore the five levels of listening and how they influence leadership, communication, and organizational alignment—especially in moments of transition.Whether you're guiding a team through change or looking to improve the quality of everyday conversations, this episode offers a practical lens on what it means to really listen.Key Takeaways:00:00 Introduction to the Future of Teamwork Podcast01:35 Meet Oscar Trimboli: The Listening Expert02:19 The Story Behind Oscar's Listening Quest04:20 Decoding Deep Listening Techniques09:09 The Importance of Acknowledging the Past16:10 Five Levels of Listening29:03 Effective Meeting Preparation30:17 The Power of Process Questions31:40 Permission to Interrupt and Self-Correct34:29 Summarizing and Feedback Techniques37:07 AI in Business Communication43:12 Handling Customer Grievances46:30 The Impact of Listening on Teamwork49:15 Call to Action: Improve Your Listening Skills

Mentors to Executives Worldwide
Oscar Trimboli Part 1

Mentors to Executives Worldwide

Play Episode Listen Later May 13, 2025 17:47


This week we begin a 3 part conversation with Oscar Trimboli on the topic of “deep listening”. Whilst Fulyana is away, Jamie Wadley has joined the conversation. Oscar very generously sent us some copies of his latest book and Fulyana has begun a process of sharing those with her mentees. If, after hearing Oscar, you […]

Work For Humans
Listening Beyond Words: How to Really Hear People at Work | Oscar Trimboli

Work For Humans

Play Episode Listen Later May 6, 2025 65:13


Oscar Trimboli has spent his life helping people hear what's not being said. As a listening expert and advisor to some of the world's largest companies, he's discovered a surprising truth: most of us only catch a fraction of what's being communicated. We hear the words, but miss the silences, emotion, and meaning beneath them. In this episode, Dart and Oscar explore the five levels of listening, what it takes to make someone feel truly seen, and how listening can be taught, measured, and embedded into teams.Oscar Trimboli is a speaker, leadership coach, and the author of How to Listen. He hosts the Apple award-winning podcast Deep Listening and has worked with clients such as Microsoft, AstraZeneca, and Cisco to improve communication and collaboration through listening.In this episode, Dart and Oscar discuss:- The five levels of listening- What it takes to make someone feel truly seen at work- Why most of us only hear 14% of what someone really means- The link between listening and action- How listening can reduce meetings and increase effectiveness- Why silence is the most powerful listening tool- What metaphors reveal about how people see the world- How to teach listening as a core leadership skill- And other topics…Oscar Trimboli is a speaker, author, and host of the Deep Listening podcast. His mission is to create 100 million deep listeners in the workplace. He's advised organizations including Microsoft, AstraZeneca, and HSBC on how to listen beyond the words and build cultures of understanding. His latest book, How to Listen, explores the science and practice of listening well—and why most of us do far less of it than we think.Resources Mentioned:How to Listen, by Oscar Trimboli: https://www.amazon.com/How-Listen-Discover-Hidden-Communication/dp/1774581914The Deep Listening Podcast: https://www.oscartrimboli.com/podcast/Listening Quiz (Discover your listening barriers): https://www.listeningquiz.comUnreasonable Hospitality, by Will Guidara: https://www.amazon.com/Unreasonable-Hospitality-author/dp/1529146828Don't Think of an Elephant! by George Lakoff, Howard Dean, & Don Hazen: https://www.amazon.com/Dont-Think-Elephant-Values-Politics/dp/1931498717Connect with Oscar:Website: https://www.oscartrimboli.comLinkedIn: https://www.linkedin.com/in/oscartrimboli Work with Dart:Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what's most important to the business. Book a call at 11fold.com.

The Negotiation Club
The Self-Assessment Muscle: How Reflecting Builds Better Negotiators

The Negotiation Club

Play Episode Listen Later Apr 26, 2025 44:38


In this thought-provoking episode, I sit down with Oscar Trimboli—author of 'how to listen"—to explore a skill often overlooked in negotiation training: self-assessment. While Oscar's expertise lies in deep listening, our conversation quickly uncovered a powerful crossover between listening and reflective learning, particularly in the context of negotiation practice. Together, we unpack the psychological difference between receiving feedback from others and assessing your own performance. Oscar shares powerful insights and practical examples from both neuroscience and professional experience, highlighting why developing a strong ‘self-assessment muscle' is essential for long-term improvement. This episode is more than just a discussion—it's a call to action for negotiators to pause, reflect, and take ownership of their learning journey.

The Balancing Act with Dr. Andrew Temte
How to Listen (with Oscar Trimboli)

The Balancing Act with Dr. Andrew Temte

Play Episode Listen Later Apr 24, 2025 39:12


What does it mean to truly listen? What myths about listening should we debunk? How can you build the skill of active listening? How can we improve the quality of our meetings? To help answer these questions, we have Oscar Trimboli joining us today on the Balancing Act Podcast. Oscar is an award-winning author, host of the Deep Listening podcast, and a sought-after keynote speaker. His third book is How to Listen – Discover the Hidden Key to Better Communication – the most comprehensive book about listening in the workplace. Tune into episode 190 to hear Oscar's story, his career rocket-booster moment, and his advice on how to improve the skill of listening and why it matters for life and career success. Learn more about Oscar Trimboli at: https://www.oscartrimboli.com/  Learn more about Andrew Temte at: https://www.andrewtemte.com 

The Coaching Inn
S5 Episode 22: The Listening Experiment Continues with Claire Pedrick, Oscar Trimboli and Shaney Crawford

The Coaching Inn

Play Episode Listen Later Apr 16, 2025 60:53 Transcription Available


Welcome to the next episode in our series on listening, part of the ongoing listening experiment that began in May 2024. Join your hosts Shaney Crawford, Claire Pedrick (master coach and host of The Coaching Inn), and Oscar Trimboli (expert in deep listening) as we continue to explore the fascinating world of listening. Let us know if you'd like to hear more! In this episode, we delve into: Oscar's Deep Dive into Carl Rogers Claire's Listening Experiences in Spain The Interplay of Seeing, Hearing, and Sensing Standing vs. Sitting and the Listening Container Mastery and Breaking the Rules in Listening The Impact of the Online Container on Listening Exploring "Sense, See, Hear" as a Possibility The Difference Between Hearing and Listening Listening Like Trampolines vs. Sponges The Use of "We" in Conversation Offering Information and Ideas While Listening Deeply Listening Like Comedy and Sex Here are the first 3 episodes https://thecoachinginn.podbean.com/e/s5-episode-13-the-listening-experiment-continues-with-oscar-trimboli-and-claire-pedrick/ https://thecoachinginn.podbean.com/e/s4-episode-61-unlocking-the-power-of-listening-in-coaching-with-oscar-trimboli-claire-pedrick-shaney-crawford-kathryn-mannix-extended-edition/  https://thecoachinginn.podbean.com/e/how-to-listen-with-oscar-trimboli-1711631905/  Contact: Oscar linkedin.com/in/oscartrimboli Shaney linkedin.com/in/shaneycrawford Contact Claire by emailing info@3dcoaching.com or checking out her 3D Coaching Supervision Community   If you like this episode, subscribe or follow The Coaching Inn on your podcast platform or our YouTube Channel to hear or see new episodes as they drop.    If you'd like to find out more about 3D Coaching, you can get all our new ideas and offers in our weekly email.    Key Words listening, communication, empathy, non-verbal cues, cultural perspectives, mastery, online interaction, human connection, understanding, awareness, listening, communication, sponge vs trampoline, mood, sieve analogy, language, deep listening, presence, conversation dynamics,    We love having a variety of guests join us! Please remember that inviting someone to participate does not mean we necessarily endorse their views or opinions. We believe in open conversation and sharing different perspectives.

Keys To The Shop : Equipping the Coffee Retail Professional
534: Encore! Helping Your Team Work Through Their Strengths w/ Lisa Cummings of lead Through Strengths!

Keys To The Shop : Equipping the Coffee Retail Professional

Play Episode Listen Later Apr 15, 2025 53:17


Once you hire the right people for your cafe you move on to the next decision, how to work with them to give them to set them and the business up for success. Too often the way we place and lead people is based on their job description and not so much based on their individual characteristics. How much better would your shop run if your team was given the opportunity to work in areas where they were strong and their weaknesses were not our dominant pre-occupation? Today we are goin to dive into this subject with a re-airing of a classic episode for 2019 all about working through strengths with my friend, Lisa Cummings!  Lisa Cummings is the founder of Lead Through Strengths, a firm dedicated to helping people use their strengths at work. Lisa and her team serve large teams and organizations to help them leverage the results of the CliftonStrengths (formerly StrengthsFinder) assessment. She is also the host of the popular Lead Through Strengths podcast. In this episode we are going to talk about the ways in which we can focus on and utilize our own strengths and facilitate the same opportunity for those we lead in the coffee shop.   Related episodes:  248 : The 5 Elements of Resourcing your Team 472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority 415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli

Speak like a CEO
282: Talk Less, Lead More: The Secret Skill of Elite Communicators. Oscar Trimboli

Speak like a CEO

Play Episode Listen Later Apr 10, 2025 38:58


Are you really listening? Or just waiting to talk?Most leaders overestimate their listening skills. To understand why and how you can become a 10 out of 10 listener, Oliver is joined by Oscar Trimboli.Oscar is a globally-recognized listening expert and the author of How to Listen who will shatter your assumptions about hearing and connection. Discover how deep listening can revolutionize your communication, influence, and leadership.Uncover the hidden gap between hearing and truly listening, and learn actionable strategies to become a communication master. Trimboli shares groundbreaking insights on overcoming the 'speed mismatch' that sabotages understanding, so you can finally grasp the full meaning behind others' words.This episode helps you create more productive, meaningful, and impactful conversations. Build stronger relationships, foster collaboration, and unlock extraordinary outcomes through the transformative power of deep listening.Find out more about Osar Trimboli: https://www.oscartrimboli.com/ Make sure you're subscribed to the Speak Like a CEO newsletter to become a top 1% communicator: https://eoipsocommunications.com/newsletter/Do you want to speak with confidence, inspire your team, and accelerate your career? You can now join the Speak Like a CEO Academy and work with Oliver over the next 90 days to become a top 1% communicator and transform your career: https://speaklikeaceoacademy.com

Podcast Talent Coach
How To Command Attention – PTC 538

Podcast Talent Coach

Play Episode Listen Later Mar 29, 2025 23:06


You're not creating content for content sake. You're building a platform that will command attention. To succeed, you need to become someone worth listening to. COMMAND ATTENTION BY BECOMING SOMEONE WORTH LISTENING TO In today's episode, we dive into the importance of becoming someone worth listening to. It's the only way to command attention. It's not about having the perfect microphone or even launching the slickest podcast. It's about who you are and how you connect with your audience. Your success requires stepping into the spotlight authentically and creating a platform that will command attention. Let's explore how you can attract listeners and build impactful relationships by truly being yourself. COMMAND ATTENTION WITH THE POWER OF PRESENCE It's all about presence, not just the platform. We often get caught up in the technicalities of podcasting, from RSS feeds to sound quality, but those aren't the cornerstones of success. The true power lies in who you are when you're on the mic. I shared my journey in radio, learning the importance of presence from legendary hosts who commanded rooms. Your voice and personality are what make your podcast resonate. By leaning into your unique identity, you can become someone people not only enjoy but remember. This is how you command attention. UNIQUE VOICE, UNIQUE SUCCESS Finding your unique voice is key to distinguishing yourself from the sea of sameness. I spoke about how I transitioned from imitating others to discovering my own identity in radio. This critical shift allowed me to build a connection with my audience. When I made my shift, people began recognizing me on the street. This was not because I was famous, but because they felt they knew me through my stories and genuine engagement. The same principle applies to your content. To command attention, embrace your uniqueness and share your journey. This will grow your influence. DON'T SETTLE FOR JUST AN AUDIENCE Growing your audience isn't just about numbers; it's about creating raving fans who would follow you anywhere. Many content creators struggle because they aim for listeners rather than influence. When I worked with hosts like Oscar Trimboli, a listening expert, we transformed his show to highlight his expertise and personality. This in turn, drew in an audience keen on his insights. It's about moving beyond mere content to establish trust and authority with your listeners. LET ME HELP YOU ACHIEVE YOUR GOALS Being worth listening to in order to command attention isn't something that happens overnight. It requires strategy and commitment to share who you authentically are. That's why I'm here as your coach. Whether you're just starting or looking to level up, let me guide you. Together, we can refine your approach and uncover the aspects of your personality that captivate your audience. Visit podcasttalentcoach.com/apply for a personalized coaching session. Let's turn your podcast into a platform that leaves a lasting impact so you can command attention.

The Hard Skills
Deep Listening: How to Have Better Meetings and Less Conflict, with Oscar Trimboli

The Hard Skills

Play Episode Listen Later Mar 25, 2025 61:35


What if I told you there is one simple solution to have fewer and shorter meetings at work, increase the effectiveness of teams and organizations, and reduce conflict? It's deeper listening and we'll be exploring how to do that on this episode. WHAT YOU WILL LEARN:In this episode you will learn the four biggest listening barriers in the workplace, the 5 levels of deep listening, and the three most practical tips to improving listening in the workplace.***ABOUT OUR GUEST:Oscar Trimboli is an award-winning author, host of the Apple award-winning podcast Deep Listening and a sought-after keynote speaker. His third book is How to Listen: Discover the Hidden Key to Better Communication – the most comprehensive book about listening in the workplace. Along with the Deep Listening Ambassador Community, he is on a quest to create 100 million deep listeners in the workplace. Through his work with chairs, boards of directors, and executive teams, Oscar has experienced first-hand the transformational impact leaders can have when they listen beyond words.***IF YOU ENJOYED THIS EPISODE, CAN I ASK A FAVOR?We do not receive any funding or sponsorship for this podcast. If you learned something and feel others could also benefit, please leave a positive review. Every review helps amplify our work and visibility. This is especially helpful for small women-owned boot-strapped businesses. Simply go to the bottom of the Apple Podcast page to enter a review. Thank you!***LINKS MENTIONED IN EPISODE:www.gotowerscope.comhttps://www.oscartrimboli.com/howtolisten/https://www.linkedin.com/in/oscartrimboli/#DeepListening #TheHardSkills #LeadershipDevelopment #TeamDevelopmentTune in for this empowering conversation at TalkRadio.nyc or watch the Facebook Livestream by Clicking Here.

The Direct Selling Accelerator Podcast
EP 252: My 5 recommended books for business and personal growth

The Direct Selling Accelerator Podcast

Play Episode Listen Later Mar 18, 2025 14:51


Have you ever read a book that changed the way you see the world? Today’s power podcast episode is a quick dive into five books that have had a significant impact on me. Now, let me be clear, these aren’t my absolute top five books of all time because, honestly, that would be impossible to choose. Instead, these are five books that, for different reasons, have truly shaped me as an entrepreneur, a woman, a mother, and a wife. Each of these books has influenced my mindset, my approach to business, and even my daily life. Some have given me the tools to grow professionally, while others have provided personal insights that have been game-changers. My hope in sharing them with you today is that maybe one of these will resonate with you, inspire you, or even change your life in ways you never expected. So, as you listen, think about your own journey. Is there a book that has completely shifted your perspective? If not, maybe one of these five will be the one that sparks something new in you. Let’s dive in! We’ll be talking about: ➡ [0:00] Introduction ➡ [01:13] It’s hard to find time sometimes ➡ [03:23] Allocate a bit of time ➡ [04:51] Book 1: Go for No ➡ [06:22] Book 2: Surrounded by Idiots ➡ [07:27] Book 3: How to Listen ➡ [09:13] Book 4: Breath ➡ [11:31] Book 5: Never Split the Difference ➡ [13:40] A quick recap ➡ [13:58] Final Thoughts Resources: Books: Go for No by Andrea Waltz: https://bit.ly/4iJumm5 Surrounded by Idiots by Thomas Erikson: https://bit.ly/3XIYpSM How to Listen by Oscar Trimboli: https://bit.ly/4kKG7uh Breath by James Nestor: https://bit.ly/41LJRDa Never Split the Difference: https://bit.ly/4iKqaCy Previous Episode: Andrea Waltz: https://youtu.be/tdCz3gOpdOE Oscar Trimboli: https://youtu.be/LR0zyomr3q0 Are you ready to keep growing? Learn more about joining the Auxano Family - https://go.auxano.global/welcome Connect with Direct Selling Accelerator: ➡ Visit our website: https://www.auxano.global/ ➡ Subscribe to YouTube: https://www.youtube.com/c/DirectSellingAccelerator ➡ Follow us on Instagram: https://www.instagram.com/auxanomarketing/ ➡ Sam Hind’s Instagram: https://instagram.com/samhinddigitalcoach ➡ Follow us on Facebook: https://www.facebook.com/auxanomarketing/ ➡ Email us: community_manager@auxano.global If you have any podcast suggestions or things you’d like to learn about specifically, please send us an email at the address above. And if you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Are you ready to join the Auxano Family to get live weekly training, support and the latest proven posting strategies to get leads and sales right now - find out more here: https://go.auxano.globalSee omnystudio.com/listener for privacy information.

Listen IN
Don't Interrupt Listening! The power of listening presence to transform conversations with James Cook

Listen IN

Play Episode Listen Later Mar 13, 2025 65:42


What if our effort to listen well actually interfered with the power of listening itself? What happens when we let go and allow listening to be about presence, depth, and genuine human connection? In this episode, we're joined by James Cook, a learning and development specialist in coaching and team development at a large global organization. With 28 years of experience in fast-moving consumer goods—spanning process development, supply chain, business optimization, and leadership—James has spent his career fostering growth and transformation. An ICF- and EMCC-accredited coach, he's deeply committed to the power of listening, not just in leadership and team development, but also in life's most critical moments. As a volunteer listener for Samaritans UK, he brings a unique perspective on the profound impact of listening in times of crisis. In this conversation, James shares personal stories and insights that have reshaped his understanding of what listening truly is—and how he applies these lessons in his daily work. We explore how deep listening builds stronger teams, fosters real connection, and even transforms lives. Enjoy listening in!   “Listening is something that we shouldn't interrupt. It's there between the two of you.” - James Cook   SUPERPOWER Notes: 02:01 – The Journey to Listening Awareness. James Cook reflects on his personal and professional experiences that led him to recognize the power of listening. 05:00 – The Birth of a New Understanding. How the arrival of his daughter with a rare skin condition opened his eyes to the need for deeper listening. 15:30 – The Impact of Crisis on Listening. Exploring how moments of personal loss drove James to volunteer as a listener for the Samaritans. 21:00 – The Power of Presence. James discusses the importance of being fully present in conversations and the impact it has on connection. 28:00 – The Role of Silence in Listening. Understanding how silence can enhance the listening experience and create deeper connections. 31:00 – Listening as a Leadership Skill. Why developing deep listening skills is essential for leaders to drive meaningful change. 38:00 – Practical Tips for Enhancing Listening Skills. James shares actionable strategies for improving listening in everyday interactions. 44:00 – The Future of Listening in Leadership. A discussion on the evolving role of listening in effective leadership and team dynamics.   Key Takeaways: "Sometimes it's not about what you can do for the other person or how good you are at listening. It's actually the offer you make to people in crisis which is your presence and just being there." - James Cook “...sometimes we see it in business meetings that we're almost going in there with an agenda... waiting to have our turn, to have our say." - James Cook “...space will allow the listening to happen, the listening will happen without me doing anything."- James Cook   Recommended podcast episode:  Oscar Trimboli Full Interview: Getting Personal and Down to Business with Listening: https://listeningalchemy.com/listen-in/oscar-trimboli-full-interview-getting-personal-and-down-to-business-with-listening/  Oscar Trimboli on Listening in Organizations and to Customers: https://listeningalchemy.com/listen-in/oscar-trimboli-on-listening-in-organizations-and-to-customers/    Resources and People Mentioned: Samaritans - A charity organization in the UK that provides a listening service for people in crisis or feeling suicidal. Oscar Trimboli - Author and speaker known for his model of the five levels of listening. Nancy Klein - Creator of the "Time to Think" methodology, which focuses on creating thinking environments for effective listening and conversation.   Connect with James Cook Linkedin:https://www.linkedin.com/in/james-cook-a62633/    Connect with Raquel Ark  www.listeningalchemy.com Mobile: + 491732340722 contact@listeningalchemy.com LinkedIn

WordBirds
How to Listen: Oscar Trimboli's Method to Better Communication

WordBirds

Play Episode Listen Later Mar 6, 2025 35:21


Oscar Trimboli – best-selling author, award-winning podcast host, and workplace listening expert is on the show! 1 big thing: Most of us listen poorly and that has a surprising impact on leadership, meetings, and productivity.Why It Matters: Better listening means more effective communication, shorter meetings, and stronger organizational alignment.Simple, research-backed strategies to shift from hearing words to understanding true meaning.Tune in to start transforming how you lead and communicate—because effective listening is the ultimate competitive edge.

The Direct Selling Accelerator Podcast
EP 249: My top 5: Essential tools for business success

The Direct Selling Accelerator Podcast

Play Episode Listen Later Feb 27, 2025 21:08


What are the must-have tools for success? If you’ve ever wondered how successful entrepreneurs stay organised, efficient, and ahead of the game, you’re not alone. I’m often asked, “How do you manage everything while juggling family, business, and personal growth?” Well, today, I’m sharing my top five business tools—the ones I simply can’t do without. These tools range from tech solutions to everyday essentials that keep me focused, productive, and constantly evolving. Over the years, I’ve refined my toolkit, making small changes here and there, but these five have remained my game-changers. As a business owner, a wife, a mother, and an entrepreneur, I know firsthand how important it is to have the right support systems in place. Whether it’s staying organised, producing high-quality content on the go, or making sure I’m always learning and growing, these tools have been my secret weapons. So, if you’re looking for ways to streamline your workflow, maximise efficiency, and take your business to the next level, stick around. I’m about to share the five tools that help me stay on top of everything, no matter where I am or what I’m doing. Let’s dive in! We’ll be talking about: ➡ [0:00] Introduction ➡ [01:51] Getting a really good planner ➡ [02:33] Putting pen to paper ➡ [05:47] Little magic device…mini tripods ➡ [09:19]Why are they important? ➡ [10:45] Read a little…regularly ➡ [13:47] Real cool productivity app ➡ [13:57] Loyalty programs in your business ➡ [16:19] Importance of sound in creating social content ➡ [20:21] Final Thoughts Resources: Daily Greatness planner: https://bit.ly/4hUWVN8 Benro BK15 mini tripod: https://bit.ly/4gIfFOU Tenikle Pro: https://bit.ly/3ETxDR6 Good Notes: https://www.goodnotes.com/ Rode wireless go II: https://bit.ly/3EKFaSj Wireless Lavalier microphone: https://bit.ly/4hHojOP Book: How to Listen by Oscar Trimboli: https://bit.ly/4hIC3ZA Are you ready to keep growing? Learn more about joining the Auxano Family - https://go.auxano.global/welcome Connect with Direct Selling Accelerator: ➡ Visit our website: https://www.auxano.global/ ➡ Subscribe to YouTube: https://www.youtube.com/c/DirectSellingAccelerator ➡ Follow us on Instagram: https://www.instagram.com/auxanomarketing/ ➡ Sam Hind’s Instagram: https://instagram.com/samhinddigitalcoach ➡ Follow us on Facebook: https://www.facebook.com/auxanomarketing/ ➡ Email us: community_manager@auxano.global If you have any podcast suggestions or things you’d like to learn about specifically, please send us an email at the address above. And if you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Are you ready to join the Auxano Family to get live weekly training, support and the latest proven posting strategies to get leads and sales right now - find out more here: https://go.auxano.globalSee omnystudio.com/listener for privacy information.

Disruptive CEO Nation
Episode 282: Listen to Lead with Oscar Trimboli, Author, Podcast Host, and Keynote Speaker; Sydney, Australia

Disruptive CEO Nation

Play Episode Listen Later Feb 26, 2025 41:20


Have you ever thought about your communication fingerprints as a leader? Or the gap between what you say and what your teams hear? Well, we thought it would be interesting to talk with Oscar Trimboli, a renowned thought leader and expert on the transformative power of listening in effective leadership.   Drawing from his extensive background, including his tenure as marketing director for Microsoft Australia, Oscar has dedicated himself to decoding the behaviors of exceptional listeners. Oscar has authored much on this topic including his most recent book, How to Listen: Discover the Hidden Key to Better Communication.   Oscar believes that true leadership lies in the ability to listen beyond surface-level dialogue, urging leaders to address systemic issues through thematic listening and the exploration of diverse perspectives. By providing tools such as the Listening Quiz, Oscar empowers leaders to evaluate and enhance their listening skills, underscoring that attentive listening can significantly elevate organizational success and leadership effectiveness.   Through our conversations, we touched on points such as:   - Active listening and deep listening are crucial skills for leaders, focusing on understanding what isn't said in conversations.   - Leaders can anticipate and navigate complex team challenges by actively listening and sensing emotions.   - Transformational leadership through listening involves uncovering systemic issues and sensing emotions beyond spoken words.   - The speed difference between speaking and listening can lead to distractions, emphasizing the importance of how things are said.   - Identifying the ‘Four Villains of Listening', including dramatic, interrupter, lost, and shrewd barriers, hinder effective communications.   - Encouraging self-connection with listening abilities through an assessment can lead to improved communication and relationships.   About the guest:   Oscar Trimboli is a best-selling author, host of the Apple award-winning podcast Deep Listening, and a sought-after keynote speaker. Along with the Deep Listening Ambassador Community, he is on a quest to create 100 million deep listeners in the workplace. Through his work, Oscar has experienced first-hand the transformational impact leaders can have when they listen beyond words. He believes that when leadership teams focus their attention and listening, they will build organizations that create powerful legacies for the people they serve – today and, more importantly, for future generations.   Connect with Oscar: Take the Listening Quiz: www.listeningquiz.com Website: https://www.oscartrimboli.com/ LinkedIn: https://www.linkedin.com/in/oscartrimboli/   Connect with Allison: Feedspot has named Disruptive CEO Nation as one of the Top 25 CEO Podcasts on the web and it is ranked the number 10 CEO podcast to listen to in 2024! https://podcasts.feedspot.com/ceo_podcasts/ LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/ Website: https://www.disruptiveceonation.com/ Twitter: @DisruptiveCEO    #CEO #brand #startup #startupstory #founder #business #businesspodcast #podcast  Learn more about your ad choices. Visit megaphone.fm/adchoices

The Coaching Inn
S5 Episode 13: The Listening Experiment Continues with Oscar Trimboli and Claire Pedrick

The Coaching Inn

Play Episode Listen Later Feb 26, 2025 60:02 Transcription Available


Today's episode was originally livestreamed in February 2025. Shaney Crawford hosts a conversation as Claire Pedrick and Oscar Trimboli delve into the complexities of listening, coaching dynamics, and the importance of dialogue.    They will continue the conversation in a Livestream on YouTube and Linked In on Tuesday 4th March 2025 (UK) at 10.15am. Or… you can join the audience in the studio. Here's your guest pass   Today they explore the roles of speakers and listeners, emphasizing courage and openness in meaningful exchanges. The discussion highlights the ‘third space' in conversations, where the dialogue itself gains significance. Audience insights enrich the conversation, prompting reflections on coaching ethics and the importance of being present. The speakers also delve into coaching nuances, the significance of backstory, and the boundaries coaches must recognize. They explore navigating workplace conversations and reflect on their personal listening and coaching journeys. The conversation emphasizes continuous learning in coaching and the need for self-awareness and adaptability.   Key Takeaways: Listening requires courage and openness. The speaker's role is crucial in listening. Effective listening is a two-way process. Dialogue has its own depth and direction. Awareness of the third space enhances dialogue. Backstory should be approached cautiously. Self-awareness is key in handling emotions. Listening is an ongoing journey. Every conversation is a learning opportunity. Contact: Oscar linkedin.com/in/oscartrimboli Shaney linkedin.com/in/shaneycrawford Contact Claire by emailing info@3dcoaching.com or checking out her 3D Coaching Supervision Community   If you like this episode, subscribe or follow The Coaching Inn on your podcast platform or our YouTube Channel to hear or see new episodes as they drop.    If you'd like to find out more about 3D Coaching, you can get all our new ideas and offers in our weekly email.    Coming Up:  Tony Castro joins Claire to talk about the sound of coaching Join Claire for an Open House at The Coaching Inn on Friday 28th March 2025 08.00-18.00 (UK). Come when you like. Stay as long as you like. Book here   Key Words listening, coaching, dialogue, communication, audience engagement, speaker dynamics, ethics in coaching, deep listening, conversation skills, personal growth, coaching, listening, backstory, workplace communication, self-awareness, emotional intelligence, coaching boundaries, effective communication, personal growth, coaching techniques

Leadership and Loyalty™
Part 2 of 2 Oscar Trimboli: Mastering the Art of Listening

Leadership and Loyalty™

Play Episode Listen Later Feb 20, 2025 31:26


Mastering the Art of Listening: Insights from Oscar Trimboli | Part 2 What if the way you think you're listening is actually shutting down the most important conversations in your life?   In the second part of our engaging conversation with Oscar Trimboli, author of 'How to Listen' and 'Breakthroughs: How to Confront Assumptions,' we delve deeper into the nuances of effective listening. Link to episode 1: https://podcasts.apple.com/ca/podcast/the-dov-baron-show/id272512829?i=1000692765197 . Oscar Trimboli, the acclaimed author of the international bestseller "How to Listen" and the previous "Breakthroughs: How to Confront Assumptions." Oscar brings his wealth of knowledge to unravel the layers of true listening. . Oscar discusses the importance of listening with not just your ears, but also your eyes and entire body. He introduces the 'villains of listening'—dramatic, lost, shrewd, and interrupting listeners—and offers practical strategies to navigate these challenges, particularly in professional settings. The episode also covers how meaning plays a crucial role in communication and offers actionable tips for improving listening habits in various contexts. Learn how top executives use these techniques to enhance their leadership and organizational success. .  Website https://www.oscartrimboli.com/ https://www.oscartrimboli.com/podcasts/ Social Media https://www.linkedin.com/in/oscartrimboli/?originalSubdomain=au https://www.youtube.com/channel/UC_kkHeR0dGfAZGQ6AGHCvvg . 00:00 Introduction and Recap of Part One 00:55 Listening Beyond the Ears 02:20 Visual vs. Auditory Listening 03:55 Understanding Listening Preferences 04:43 Effective Communication Techniques 11:28 The Importance of Shared Meaning 23:13 Are You Unknowingly One of The ‘Four Villains of Listening'? 26:55 Practical Tips for Better Listening 29:05 Conclusion and Resources . . Dov Baron's brand new course has just been released on coursifyx.com/belonging ------------- Titled: "CREATING A CULTURE OF BELONGING." The course is divided into eight sections, each guiding you through exactly how to create a culture of belonging. . Because: CREATING A CULTURE OF BELONGING MAXIMIZES PERSONAL AND CORPORATE SUCCESS. Get Ready to strap on the tanks and Dive Deep into What it Takes to Create a Culture of Belonging in your organization! Are you curious to know more? coursifyx.com/belonging .  "Those Who Control Meaning for The Tribe, Also Control The Movement of That Tribe" #leadership #leadershipdevelopment #emotionsourcecode #neuroscience #emotional #meaning #emotional #logic #culture #curiosity #humanbehavior

The Coaching Inn
S5 Episode 12: Coming Up at The Coaching Inn

The Coaching Inn

Play Episode Listen Later Feb 20, 2025 4:09


Coming Up:   Tuesday 4th March 10.15-11.15 (UK) Claire, Oscar Trimboli and Shaney will continue the listening experiment. Join the audience in the studio or follow the Livestream on our YouTube or Linked In channels   Friday 28th March 08.00-18.00 (UK) Open House at The Coaching Inn - get your guest pass here

Leadership and Loyalty™
Part 1 of 2: Oscar Trimboli: Unlocking Your Listening Superpower!

Leadership and Loyalty™

Play Episode Listen Later Feb 16, 2025 31:26


The world is loud with opinions and advice; true listening has become a rare superpower that transforms ordinary interactions into deeply insightful exchanges. Do You Know How To Listen Beyond The Words? . Unlocking the Secrets of Deep Listening with Oscar Trimboli | Dov Baron Show In this episode of the Dov Baron Show, host Dov Baron dives into the transformative power of true listening with acclaimed author and communications expert Oscar Trimboli.  . They discuss Oscar's journey from overcoming personal challenges to mastering the art of listening. Oscar introduces listeners to the neuroscience behind listening, the subtle art of hearing the unsaid, and understanding the unspoken. . Through practical tips and insightful anecdotes, they explore how to enhance your listening skills in both professional and personal settings. Tune in to learn how to become a deep listener and transform your interactions. . Website https://www.oscartrimboli.com/ https://www.oscartrimboli.com/podcasts/ Social Media https://www.linkedin.com/in/oscartrimboli/?originalSubdomain=au https://www.youtube.com/channel/UC_kkHeR0dGfAZGQ6AGHCvvg . 00:00 Introduction  00:25 Meet Oscar Trimboli: The Listening Expert 02:40 Oscar's Personal Journey and Early Challenges 03:39 The Corporate Epiphany: Listening as a Superpower 07:24 Understanding Assumptions in Communication 12:17 The Five Levels of Listening 14:49 Practical Tips for Effective Listening 17:37 The Power of Asking the Right Questions 20:47 The Numbers Behind Effective Communication 27:30 Applying Listening Skills in Personal and Professional Life 28:57 Conclusion of Part One and Resources . Dov Baron's brand new course has just been released on coursifyx.com/belonging ------------- Titled: "CREATING A CULTURE OF BELONGING." The course is divided into eight sections, each guiding you through exactly how to create a culture of belonging. . Because: CREATING A CULTURE OF BELONGING MAXIMIZES PERSONAL AND CORPORATE SUCCESS. Get Ready to strap on the tanks and Dive Deep into What it Takes to Create a Culture of Belonging in your organization! Are you curious to know more? coursifyx.com/belonging .  "Those Who Control Meaning for The Tribe, Also Control The Movement of That Tribe" #leadership #leadershipdevelopment #emotionsourcecode #neuroscience #emotional #meaning #emotional #logic #culture #curiosity #humanbehavior

Partnering Leadership
363 [BEST OF] Oscar Trimboli on How to Listen: Discovering the Hidden Key to Better Communication

Partnering Leadership

Play Episode Listen Later Dec 31, 2024 51:32 Transcription Available


Get ready for a fascinating discussion on the overlooked leadership skill of listening, featuring Oscar Trimboli, author of the book How to Listen: Discover the Hidden Key to Better Communication. Oscar Trimboli draws on decades of research and over 24,000 workplace interviews to provide science-backed insights on how leaders can become exceptional listeners. You'll discover why most of us are only hearing 14% of what people actually say and how to tap into the other 86%. Learn simple but powerful techniques to tune into conversations, avoid assumptions, and strengthen relationships through mindful listening. Whether leading teams or tackling complex challenges, this episode provides leaders the tools to listen their way to better outcomes.   Actionable Takeaways:- Hear Oscar's origin story and how a jaw condition as a teenager shaped his listening superpower.- Learn why listening starts with focusing on yourself first, not the speaker. - Discover Oscar's "listening battery" technique and how to recharge before conversations.- Get simple meeting tweaks to arrive fully present and boost listening.- Find out the three magic numbers behind listening dilemmas at work.- Learn to recognize your listening orientation and when to shift approaches.  - Hear how self-assessment biases hinder our listening abilities.- Discover questions to uncover what hasn't been said.- Get Oscar's top recommended practice for better listening right away.Recommended Resources How to Listen: Discover the Hidden Key to Better Communication The Listening Quiz  How to Use Inquiry to Spark Breakthrough Ideas with the Author of A More Beautiful Question & The Book of Beautiful Questions with Warren Berger Connect with Oscar TrimboliOscar Trimboli Website Oscar Trimboli LinkedIn  Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

The Productivityist Podcast
Justin Jones-Fosu Talks About Respectful Disagreement and Finding Common Ground

The Productivityist Podcast

Play Episode Listen Later Dec 4, 2024 42:26


Justin Jones-Fosu, author of I Respectfully Disagree: How to Have Difficult Conversations in a Divided World, joins me for a conversation that's both timely and transformative. Justin is a dynamic speaker, workplace researcher, and the founder of Work Meaningful, where he helps individuals and organizations foster inclusion and meaningful relationships. In this episode, we dive into the art of respectful disagreement. From exploring nuanced perspectives to embracing curiosity, Justin shares actionable insights that empower us to navigate divided conversations with grace and humanity. Whether at work, in communities, or at home, his pillars for disagreement will resonate deeply with anyone looking to improve communication and relationships. Key Discussion Points The importance of nuance and seeking common ground in conversations. Why respectful disagreement begins with challenging your own perspective. Practical steps for cultivating curiosity and deep listening in a distracted world. The role of humor in diffusing tension—and how it can backfire. Strategies for creating meaningful connections in personal and professional settings. Justin's Circles of Grace Challenge and its role in building empathy. How consistency and sustainability factor into building better relationships. Justin's insights remind us that disagreement doesn't have to divide us—it can bring us closer when handled with respect and intention. His practical advice and heartfelt approach offer tools to create more meaningful relationships, both at work and beyond. Be sure to check out his book, I Respectfully Disagree, for even more guidance on navigating today's complex conversations. Links Worth Exploring Connect with Justin: Website | Instagram | YouTube | LinkedIn Learn more about Justin's book: Click here Buy Justin's latest book: I Respectfully Disagree: How to Have Difficult Conversations in a Divided World Watch his TEDx Talk: Don't Take the Exit on People: A Diversity & Inclusion Approach Who's the GOAT? Click here to find out Terry Crews on Nuance: The Rich Roll Podcast Read this book: Dialogue: The Art Of Thinking Together Read this article: Carol Dweck: A Summary of Growth and Fixed Mindsets Related Conversation: Episode 473: Oscar Trimboli talks about Deep Listening Related Blog Post: “At Least He's Consistent” Thanks to all of the sponsors of this episode. You can find all of the sponsors you heard me mention on this episode on our Podcast Sponsors page. Want to support the podcast? Beyond checking out our sponsors, you can subscribe to the show wherever you listen to podcasts. You can subscribe on Spotify and also on Apple Podcasts. Not using either of those to get your podcasts? Just click on this link and then paste the podcast feed into your podcast app of choice. Thanks again for listening to A Productive Conversation. See you later. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Productivityist Podcast
Justin Jones-Fosu Talks About Respectful Disagreement and Finding Common Ground

The Productivityist Podcast

Play Episode Listen Later Dec 4, 2024 36:27


Justin Jones-Fosu, author of I Respectfully Disagree: How to Have Difficult Conversations in a Divided World, joins me for a conversation that's both timely and transformative. Justin is a dynamic speaker, workplace researcher, and the founder of Work Meaningful, where he helps individuals and organizations foster inclusion and meaningful relationships.In this episode, we dive into the art of respectful disagreement. From exploring nuanced perspectives to embracing curiosity, Justin shares actionable insights that empower us to navigate divided conversations with grace and humanity. Whether at work, in communities, or at home, his pillars for disagreement will resonate deeply with anyone looking to improve communication and relationships.Key Discussion Points The importance of nuance and seeking common ground in conversations. Why respectful disagreement begins with challenging your own perspective. Practical steps for cultivating curiosity and deep listening in a distracted world. The role of humor in diffusing tension—and how it can backfire. Strategies for creating meaningful connections in personal and professional settings. Justin's Circles of Grace Challenge and its role in building empathy. How consistency and sustainability factor into building better relationships. Justin's insights remind us that disagreement doesn't have to divide us—it can bring us closer when handled with respect and intention. His practical advice and heartfelt approach offer tools to create more meaningful relationships, both at work and beyond. Be sure to check out his book, I Respectfully Disagree, for even more guidance on navigating today's complex conversations.Links Worth Exploring Connect with Justin: Website | Instagram | YouTube | LinkedIn Learn more about Justin's book: Click here Buy Justin's latest book: I Respectfully Disagree: How to Have Difficult Conversations in a Divided World Watch his TEDx Talk: Don't Take the Exit on People: A Diversity & Inclusion Approach Who's the GOAT? Click here to find out Terry Crews on Nuance: The Rich Roll Podcast Read this book: Dialogue: The Art Of Thinking Together Read this article: Carol Dweck: A Summary of Growth and Fixed Mindsets Related Conversation: Episode 473: Oscar Trimboli talks about Deep Listening Related Blog Post: “At Least He's Consistent” Thanks to all of the sponsors of this episode. You can find all of the sponsors you heard me mention on this episode on our Podcast Sponsors page.Want to support the podcast? Beyond checking out our sponsors, you can subscribe to the show wherever you listen to podcasts. You can subscribe on Spotify and also on Apple Podcasts. Not using either of those to get your podcasts? Just click on this link and then paste the podcast feed into your podcast app of choice.Thanks again for listening to A Productive Conversation. See you later.Learn more about your ad choices. Visit megaphone.fm/adchoices

Kelvin Kelley Golf Podcast
Episode 37: Oscar Trimboli

Kelvin Kelley Golf Podcast

Play Episode Listen Later Nov 28, 2024 39:25


Oscar Trimboli is the author of best selling book “How To Listen: Discover the hidden key to better communication”. Oscar is also host of the Apple award-winning podcast Deep Listening, and a sought-after keynote speaker. He is passionate about using the gift of listening to bring positive change in homes, workplaces, and cultures around the world. Through his work with chairs, boards of directors, and executive teams in local, regional, and global organizations, Oscar has experienced firsthand the transformational impact leaders and organizations can have when they listen beyond the words. We had a great conversation discussing how both a golf coach and student can listen better in a golf lesson to retain more knowledge. This conversation was not only useful for the lesson tee but in everyday life. More information on Oscar in the link below. https://www.oscartrimboli.com

The Coaching Inn
S4 Episode 61: Unlocking the Power of Listening in Coaching with Oscar Trimboli, Claire Pedrick, Shaney Crawford & Kathryn Mannix [Extended edition]

The Coaching Inn

Play Episode Listen Later Nov 25, 2024 175:45 Transcription Available


In 2024, Oscar Trimboli joined Claire Pedrick at The Coaching Inn, on the suggestion of Shaney Crawford who is training to be a coach. There was lots of learning on every side. This extended (nearly 3 hours) episode of The Coaching Inn has four sections.  The original discussion from the first podcast that I did with Oscar.  A recording of your responses to what we said - thank you to everyone who sent in reflections An invitation to experiment where Shani and Oscar and I reflect on the responses to the original episode.  An Episode with Kathryn Mannix about listening There are many ways that you can listen to this: you can watch the video or you can listen to the audio or you can do both you can watch and listen in one sitting you can watch and listen to each section, pausing, noticing, reflecting, with one or two days until your next listen to let the learning emerge slowly or you might want to watch or listen together with someone else. That might be somebody at work, it might be someone you work with, it might be another coach, either at the same time or during the same week. Using this technique, you're going to help each other hear and discover something new about listening, something varied and something different. Watch and listen to what's said and notice how it's being said Taking notes or not taking notes, whichever works for you, whether it's words or icons, diagrams or something else, might be a useful way of engaging.    Go Deeper Of course, we will really look forward to hearing your feedback and finding out how you're using this and what you're learning, because we're still learning too. Email info@3dcoaching.com with the title Listening   Contact  Oscar Trimboli Shaney Crawford Claire by emailing info@3dcoaching.com or checking out her 3D Coaching Supervision Community - we will be running new cohorts of Deeper Noticing and Deeper Partnership in 2025 - let Claire know and you'll be the first to know when we open bookings   If you like this episode, subscribe or follow The Coaching Inn on your podcast platform or our YouTube Channel to hear or see new episodes as they drop.    If you'd like to find out more about 3D Coaching, you can get all our new ideas and offers in our weekly email.    Coming Up:  Soon: Open Table - Crossing the Bridge to Full Time Coaching   Keywords coaching, listening, communication, cultural perspectives, silence, dialogue, engagement, feedback, personal growth, listening techniques, listening, communication, silence, culture, storytelling, coaching, connection, presence, multilingualism, reflection, listening, communication, language learning, presence, feedback, coaching, dialogue, engagement, emotional intelligence, mindfulness, listening, communication, coaching, flexibility, curiosity, silence, presence, dialogue, co-creation, life transitions

Keys To The Shop : Equipping the Coffee Retail Professional
SHIFT BREAK: Why Your Shop Needs to Tell Stories

Keys To The Shop : Equipping the Coffee Retail Professional

Play Episode Listen Later Oct 10, 2024 11:42


Every coffee shop hosts within its walls countless stories. The life that happens on the pltform of a cafe is just breath taking. This includes stories that showcase you and your team's values in action. Wil Guidara talks about these as legends that embody the and illustrate what we are all about. Be this as it may, stories somehow do not take up very much, if any, time or attention when we onboard, train, and talk about the work with our staff On today's episode of Shift Break we will be talking about why you need to be paying attention to the moments in your cafe that demonstrate the real life applications of the t and values you espouse. Doing this as a discipline and rhythm will both deepen your appreciation for what your cafe creates in the lives of others and make it more likely those stories continue to unfold well into your shop's future.  Related Episodes: Your Employee Handbook is Worthless 165: The Art of Deep Listening w/ Oscar Trimboli 181 : Organizational Self-Knowledge 476: Founder Friday! The Story of Story Coffee w/ Don Niemyer of Story Coffee Co.   If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com  

The Leadership Project
200. 200 Episodes of The Leadership Project: A Journey of Learnings with Mick Spiers

The Leadership Project

Play Episode Listen Later Sep 19, 2024 39:24 Transcription Available


Join us as we celebrate 200 episodes of The Leadership Project with a special reflection on the invaluable lessons from our distinguished guests. Discover the 6Cs of communication with Lisa Partridge and learn how conscious leadership and presence can make others feel seen and heard, as emphasized by Jennifer Mulholland, Jeff Shuck, Brendan Watt, and Pam Marcheski. Marvel at the transformative power of purpose, deep listening, and meaningful impact, highlighted by Kimberly Abbott, Zach Mercurio, Don Campbell, and Otto Sharma.Unlock the secrets of effective communication and influence with insights from Oscar Trimboli on the art of deep listening. Learn how to follow curiosity for more meaningful conversations, inspired by Don Campbell's episode, and grasp the concept of becoming a multiplier in leadership through Irial O'Farrell and Liz Wiseman's wisdom. Understand the importance of psychological safety from Stephen Shedlesky, Heather Hansen, and Stefan Weidner, and dive into the critical themes of feedback, diversity, equity, and inclusion with expert insights from Aga Bajer, Molly McGrath, Martine Kalaw, Beth Ridley, Dr. Alessandra Wall, Yoshiko Stowell, and Lisa Tromba.Mastering a high-performance mindset is crucial for leadership, and this episode covers it all—from Dr. John Demartini's insights on manifestation and values to Bryce Henson and Scott Mautz on resilience and stoicism. Learn Timothy Gallwey's equation of performance as potential minus interference, and hear a heartfelt reflection with my wife, Sei, on the leadership journey we've undertaken together. Don't miss our special competition announcement at the end, where you can win a prize by sharing your reflections on the show!Send us a textC-Suite StrategiesWelcome to C-Suite Strategies, the podcast where we discuss the art of scaling businesses.Listen on: Apple Podcasts SpotifySupport the show✅ Follow The Leadership Project on your favourite podcast platform and listen to a new episode every week!

The Sticky From The Inside Podcast
100th Episode: Memorable Moments

The Sticky From The Inside Podcast

Play Episode Listen Later Aug 15, 2024 48:47 Transcription Available


In a special show to mark 100 episodes, Andy Goram looks back at the 99 previous conversations and picks a collection of standout moments that either particularly resonated, made him think, filled his heart or have stuck with him. The compilation of clips covers a range of employee engagement and workplace culture-linked topics including Purpose, Significance, Leadership, The Changing Workplace, Trust, Burnout, Commerciality, Compassion and Deep Listening. ----more---- Key Takeaways The difference between the meaning of work and the meaning in work The requirements for productive self-managed teams How to create employee commitment at work The connection between employee engagement and burnout How to blend commercial and compassionate skills in developing leaders The 3 secret numbers to turn you into a deep listener ----more---- Key Moments The key moments in this episode are: 00:00:10 - Introduction to Sticky From The Inside 00:01:18 - Looking back at 100 episodes 00:03:33 - Zach Mercurio: The meaning in work 00:07:44 - Work: A paycheck or more? 00:10:44 - Perry Timms: The changing workforce 00:14:18 - Agency comes with responsibility 00:16:36 - Evangelising leaders 00:18:22 - Joe Mull: Commitment at work 00:22:09 - Employalty: The nine dimensions of employee commitment 00:25:33 - What's at the core of employee engagement? 00:27:23 - Emma Bridger: The darker side of employee engagement 00:31:40 - Can you link employee engagement to results? 00:34:47 - Barrie Robinson: Creating great experiences 00:36:50 - Leadership characteristics 00:42:00 - Oscar Trimboli: 3 numbers behind deep listening 00:44:29 - The difference with deep listeners 00:47:38 - Podcast Close ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter/X here Follow the Podcast on Facebook here Check out the Bizjuicer Website here Get a Free Consultation with Andy here Check out the Bizjuicer Blog here Download the Podcast here ----more---- Useful Links Listen to episode 9 with Zach Mercurio here Listen to episode 25 with Perry Timms here Listen to episode 77 with Joe Mull here Listen to episode 44 with Emma Bridger here Listen to episode 54 with Barrie Robinson here Listen to episode 61 with Oscar Trimboli here ----more---- Full Episode Transcript Get the full transcript of the episode here

Where Work Meets Life™ with Dr. Laura
The Great Disconnect: Inability to Listen and Its Impacts on Workplaces

Where Work Meets Life™ with Dr. Laura

Play Episode Listen Later Aug 13, 2024 43:31


Dr. Laura welcomes Oscar Trimboli, award-winning author, podcast host, and global expert on listening, to the show to talk about listening and how our inability to listen properly is hurting us at work and beyond. Oscar worked extensively in marketing and technology in his career and has a lot of experience in consulting with organizations, all of which give him great insight into the way people listen, or don't listen, to each other and how to change that.Oscar traces his work in listening back to a boardroom in 2008 where he was challenged by the CEO's statement to him: “If you could code how you listen, you could change the world”. He explains that the difference between hearing and listening is action. His new book, How to Listen, addresses research on the subject of listening as well as guidance into listening to what is said and not simply our interpretations of what we hear. Dr. Laura and Oscar discuss different ineffective listening styles that people often fall into and Oscar's tips on how to improve listening. Oscar's insight will resonate with everyone who hears this episode and challenge us to really listen, and not just hear, what he's saying. “So please just be conscious that you can improve your listening simply by asking people one extra question, or simply by knowing that the word listen and the word silent have exactly the same letters. So if you just wanted one tip from our conversation today, that would be it. … Therefore just be silent just a little bit longer and you'll be surprised. That breath they've taken doesn't mean they've finished what they're saying. They're just collecting their thoughts.” Oscar TrimboliAbout Oscar Trimboli:Oscar Trimboli is an author, host of the Apple award-winning podcast Deep Listening and a sought-after keynote speaker. Along with the Deep Listening Ambassador Community, he is on a quest to create 100 million deep listeners in the workplace.Through his work with chairs, boards of directors, and executive teams, Oscar has experienced first-hand the transformational impact leaders can have when they listen beyond words. He believes that when leadership teams focus their attention and listening, they will build organizations that create powerful legacies for the people they serve – today and, more importantly, for future generations.Oscar is a marketing and technology industry veteran working for Microsoft, PeopleSoft, Polycom, and Vodafone. He consults with organizations, including American Express, AstraZeneca, Cisco, Google, HSBC, IAG, Montblanc, PwC, Salesforce, Sanofi, SAP, and Siemens. He is the author of how to listen – discover the hidden key to better communication – the most comprehensive book about listening in the workplace, Deep Listening – Impact beyond words and Breakthroughs: How to Confront AssumptionsOscar loves his afternoon walks with his wife, Jennie, and their dog Kilimanjaro. On the weekends, you will find him playing Lego with his grandchildren.Resources:Website: OscarTrimboli.comOscar Trimboli Podcast: Deep Listening - Impact beyond words“how to listen: discover the hidden key to better communication” by oscar trimboliOscar Trimboli on LinkedIn“The Square and the Tower: Networks and Power, from the Freemasons to Facebook” by Niall FergusonLearn more about Dr. Laura on her website: https://drlaura.liveFor more resources, look into Dr. Laura's organizations: Canada Career CounsellingSynthesis Psychology

5 Minute Advice for Authors
Oscar Trimboli on Listening Beyond Words

5 Minute Advice for Authors

Play Episode Listen Later Aug 7, 2024 5:45


In this episode of "5 Minute Advice for Authors," Oscar Trimboli, author of "How to Listen: Discover the Hidden Key to Better Communication," explains that listening goes far beyond hearing someone's words. Oscar teaches how to listen for what is not said. Additionally, Oscar offers advice on various ways to disseminate one's message beyond the traditional book format. He discusses creating multiple expressions of an idea, such as audio formats, visual books, and interactive quizzes, to engage a broader audience and enhance the impact of the core message. Finally, He highlights the supportive environment provided by Stephen, his audiobook director, who not only helped coordinate multiple voice actors but also created a space that allowed Oscar to deliver his best work comfortably.Learn more about the best podcasts for authors, and how to become a thought leader worth listening to at http://5MinuteAdviceforAuthors.comSubscribe to our YouTube Channel for more wisdom: Twin Flames Studios

Keys To The Shop : Equipping the Coffee Retail Professional
487: How to Think Fast and Talk Smart in the Cafe w/ Matt Abrahams

Keys To The Shop : Equipping the Coffee Retail Professional

Play Episode Listen Later Jul 29, 2024 45:53


Every day in the cafe we are called on to communicate "in the moment". Whether we are baristas, trainers, managers, or owners ; how effective we are in those moments determines the culture and effectiveness of our business. Wouldn't it be great if there were tools and methods formed specifically to help you not freak out under the pressure of impromptu speaking but to be clear and confident instead? Well you're in luck because today we get to talk with the author of the book Think Faster, Talk Smarter, Matt Abrahams!  Matt Abrahams is a passionate, collaborative and innovative educator, author, podcast host, and coach. He is the Larsen Lam Family Lecturer in Organizational Behavior at Stanford University's Graduate School of Business where he teaches two very popular classes in Strategic Communication and Effective Virtual Presenting. He received Stanford GSB's Alumni Teaching Award in recognition of his valued service to teaching Stanford Alumni around the world. In addition to his teaching, Matt is much sought-after keynote speaker and communication consultant for Fortune 100 companies. His online talks garner millions of views and he hosts the popular, award winning GSB podcast called Think Fast Talk Smart. Matt is also the author of the book that is the subject of today's conversation, "Think Faster, Talk Smarter" which equips the reader with tools and strategies to be confident, articulate, and effective when called upon to speak "in the moment" We cover The Importance of Impromptu Communication Reducing the Pressure of Spontaneous Communication The Role of Listening in Effective Communication Crafting Clear and Concise Messages The Role of Values and Reputation in Communication Improving Communication Skills through Reflection, Repetition, and Feedback LINKS: https://mattabrahams.com/   Related Episodes: Blog: Good Communication is “For Here” 443: Want Impactful Messaging? Keep it Simple! w/ Author Ben Guttmann 165 : The Art of Deep Listening w/ Oscar Trimboli 415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli 379 : Encore Episode! How to Deliver Difficult Feedback w/ Tom Henschel : Plus Bonus Content 334 : How to Approach Deescalation w/ Melissa Tucker of Mind Over Matters and Pathways to Peace 331 : The 7 Deadly Sins of my Career Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee   The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com  

Build Your Success
Developing Deep Listening Skills with Oscar Trimboli - Replay

Build Your Success

Play Episode Listen Later Jun 18, 2024 25:16


This is a great episode, I wanted to bring it back to the top for our new listeners and it is worth a relisten if you have already heard it a few years ago. Enjoy! https://buildcs.net

Growth Igniters Radio
How “Deep Listening” Can Be a Leadership Superpower – with Oscar Trimboli

Growth Igniters Radio

Play Episode Listen Later May 29, 2024 37:29


Are you looking for additional ways to engage with employees, customers, partners, investors and other critical stakeholders?  If so, consider that impactful, transformative communication comes from more than how you shape your message. Our guest, Oscar Trimboli shares that  “deep listening” can be what others have called a “leadership superpower.” Oscar Trimboli is a keynoteRead More The post How “Deep Listening” Can Be a Leadership Superpower – with Oscar Trimboli appeared first on Business Advancement.

Coaching for Leaders
676: How to Change People's Minds, with Michael McQueen

Coaching for Leaders

Play Episode Listen Later Apr 15, 2024 39:11


Michael McQueen: Mindstuck Michael McQueen has spent the past two decades helping organizations and leaders win the battle for relevance. He specializes in helping clients navigate uncertainty and stay one step ahead of change. Michael is a bestselling author of nine books and a familiar face on the international conference circuit, having shared the stage with the likes of Bill Gates, Dr. John C. Maxwell, and Apple co-founder Steve Wozniak. Having formerly been named Australia's Keynote Speaker of the Year, he has been inducted into the Professional Speakers Hall of Fame. He is the author of Mindstuck: Mastering the Art of Changing Minds*. There's a lot of evidence that our minds would rather feel right than be right. How then, do you influence someone when they are really convinced of their position? In this conversation, Michael and I discuss the initial steps that help in changing people's minds. Key Points Our tendency is to convince to the inquiring mind, but we'll do better if we speak to the instinctive mind first. Help others lessen loss and maintain dignity by preserving titles, language, and symbols in things that are new. Instead of trying making an argument, ask a question that allows the other person to listen to themselves. Ask questions that clarify points of resistance or misunderstanding. Speak like you're right, listen like you're wrong. Resources Mentioned Mindstuck: Mastering the Art of Changing Minds* by Michael McQueen Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Influence Executives, with Nancy Duarte (episode 450) Four Habits That Derail Listening, with Oscar Trimboli (episode 500) Three Practices for Thriving in Negotiations, with William Ury (episode 669) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

The Mojo Sessions
EP 506: Oscar Trimboli - Discover the Hidden Key to Better Communication

The Mojo Sessions

Play Episode Listen Later Mar 28, 2024 75:05


Oscar Trimboli is an expert at deep listening. Listening is a critical yet neglected skill, and in this interview, Oscar offers a practical and insightful guide on how to be better at this crucial skill. He works with executive leaders at any business level to help them unlock value through better alignment, understanding and communication to explore perceptions, seek out truths and differences, and, importantly, create shared understanding and meaning. None of this is possible without respectful and intentional listening. Oscar, who is also the author of 'How to Listen: Discover the Hidden Key to Better Communication', discovers the hidden key to better communication and is the perfect guide to help leaders and communicators understand and learn what to do and how to do it. A marketing veteran, Oscar consults with companies such as Microsoft, American Express, AstraZeneca, Cisco, Google, HSBC, IAG, Montblanc, PwC, Salesforce, Sanofi, SAP, and Siemens.   LINKS   Oscar's Website https://www.oscartrimboli.com   Book on Amazon How to Listen: Discover the Hidden Key to Better Communication   The Mojo Sessions website www.themojosessions.com   The Mojo Sessions on Patreon www.patreon.com/TheMojoSessions Full transcripts of the show (plus time codes) are available on Patreon.   The Mojo Sessions on Facebook www.facebook.com/TheMojoSessions   Gary on LinkedIn www.linkedin.com/in/gary-bertwistle   Gary on Twitter www.twitter.com/GaryBertwistle   The Mojo Sessions on Instagram www.instagram.com/themojosessions   If you like what you hear, we'd be grateful for a review on Apple Podcasts or Spotify. Happy listening!   © 2024 Gary Bertwistle.  All Rights Reserved.

Keys To The Shop : Equipping the Coffee Retail Professional
463: Tips on Having the Right Meetings

Keys To The Shop : Equipping the Coffee Retail Professional

Play Episode Listen Later Mar 11, 2024 30:54


If there is one thing most people agree upon, it is that they hate meetings. Have you ever considered why that is? Usually we hate meetings because they seem like a waste of time that only brings more confusion rather clarity. Poorly conducted or conceived meetings have led many of us to either give up entirely or to simply doggedly continue with ineffective meetings in spite of knowing they are not helping. There is a better way.  Today we will be talking about the main meetings you should be having regularly, how to conduct them, why, and what we can and should expect as a result when they are made a part of our coffee shops foundation of communication and staff care.  We discuss:  Why we hate meetings The reason we don't follow through  One one ones Team meetings Performance reviews and tracking Manager meetings Related articles: 426: Fostering a Culture of Continuous Improvement 415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli

CEO on the Go
The Power of Deep Listening with Oscar Trimboli

CEO on the Go

Play Episode Listen Later Mar 7, 2024 35:13


True listening is a rare gift, and it can lead to deeper connection and understanding. Leaders often assume they know how to listen, when in reality they have room to grow.Gayle Lantz speaks with Oscar Trimboli, an expert on deep listening. Oscar challenges assumptions and offers insights to help leaders listen at a higher level.Find the full show notes at: https://workmatters.com/The-Power-of-Deep-Listening-with-Oscar-Trimboli

Psychology of Customer Success
What Your Customers Aren't Telling You

Psychology of Customer Success

Play Episode Listen Later Mar 6, 2024 45:53


Bob London and I discuss the power of Radically Authentic Discovery in customer success, emphasizing deep listening and strategic questioning to uncover true customer insights and drive engagement. Bob shares practical tips and the psychological foundations behind his method, inspiring CS leaders to adopt a more human-centered approach in their conversations.Have you ever been blindsided by a customer churning?It's not that your health score needs adjusting (again) or that they were being dishonest.You just weren't asking the RIGHT QUESTIONSJoin us for the first guest episode of “Psychology of Customer Success” and learn Bob London's psychology-based method for getting the full story out of your customers, so you can understand their pain points, and highest priorities to provide the best guidance on how they can leverage your product to produce the outcomes their business needs - NOW.BY THE TIME YOU FINISH LISTENING, YOU'LL DISCOVERHow to stop talking AT your customers and start understanding THEM (and why that's harder than you might think!)Why you should “Go Deckless” at your next business review What kinds of questions to ask to unlock the full story of your customer retention and expansion opportunities - as well as unearth hidden risk factorsWhen you finish listening, I'd love to hear your biggest takeaway from today's episode. Share a post on LinkedIn and tag me (@Rachel Haynes Provan) and @Bob London!While you're there, make sure you follow me on LinkedIn so you can see behind the scenes of how I built and scaled World-Class CS departments for over 15 years, and how you can too.Resources mentioned in this episode: https://www.boblondon.co/ - Bob London's Website https://www.linkedin.com/in/boblondon/  - Bob London's LinkedIn Profile https://www.oscartrimboli.com/podcasts/ - Oscar Trimboli's Podcasthttps://www.audible.com/pd/Youre-Not-Listening-Audiobook/1250263727 - Kate Murphy's You're Not Listening (AudioBook)CONNECT WITH RACHELFollow at: LinkedInInstagram WEBSITE https://provansuccess.comPODCAST WEBSITEhttps://psychologyofcustomersuccess.comWORK WITH RACHEL: CS Leadership Academy

The Practice of the Practice Podcast | Innovative Ideas to Start, Grow, and Scale a Private Practice
How to Listen: Discover the Hidden Key to Better Communication with Oscar Trimboli | POP 959

The Practice of the Practice Podcast | Innovative Ideas to Start, Grow, and Scale a Private Practice

Play Episode Listen Later Feb 29, 2024 37:55


Would you call yourself a good listener? How can listening genuinely lead to a fuller and quicker transformation? What differentiates great leaders who listen well from adequate leaders? In this podcast episode, Joe Sanok speaks about how to listen and discover the hidden key to better communication with Oscar Trimboli. Podcast Sponsor: Alma Going in-network […] The post How to Listen: Discover the Hidden Key to Better Communication with Oscar Trimboli | POP 959 appeared first on How to Start, Grow, and Scale a Private Practice | Practice of the Practice.

Diversity: Beyond the Checkbox
Empowering Voices & Transformative Insights: A Journey Through Season 9

Diversity: Beyond the Checkbox

Play Episode Listen Later Feb 20, 2024 43:55


Ignite your curiosity with Diversity: Beyond the Checkbox, as Jackie Ferguson, author, business leader, and human rights advocate, presents a compelling recap of Season 9's most transformative moments. This episode celebrates the stories, wisdom, and insights shared by our remarkable guests, including thought leaders like Leslie Means, Shalita Grant and Oscar Trimboli, who have paved the way for empathy-driven leadership, shattered societal limitations and mastered the art of deep listening. Season 9 was a vibrant tapestry of dialogues that spanned a range of crucial topics—from the intricacies of inclusive leadership and the importance of self-compassion to tackling bias in recruiting and advocating for authentic representation in all spheres of life. This compilation not only revisits the profound impact of these conversations but also sets the stage for what's to come in Season 10. Whether you've been with us since the beginning or are just discovering Diversity: Beyond the Checkbox, this episode offers a curated glimpse into the rich discussions that have inspired listeners to embrace new perspectives in meaningful ways. Guests, in order of appearance: Oscar Trimboli: Part 1 | Oscar Trimboli: Part 2 Sara Axelbaum Lenna Turner Minette Norman Josh Miller Dima Ghawi Trisch Smith Josh Haymond Donald Thompson Amber Keister Leslie Means Shalita Grant Anselm Beach Adrelia Allen Kamini Wood "Diversity Beyond the Checkbox" is presented by The Diversity Movement and hosted by Inc 200 Female Founders award winner, Jackie Ferguson.  Check out exclusive bonus content on BeyondtheCheckbox.com! This show is proud to be a part of the Living Corporate network and to be produced by Earfluence.

Dig to Fly
The Cost of Not Listening with Oscar Trimboli

Dig to Fly

Play Episode Listen Later Jan 16, 2024 57:13


The interview with Oscar Trimboli was about deep listening skills to extract insights for leaders to become better listeners and communicators. Key Takeaways We discuss "what's the cost of not listening?" early in the interview to draw people in.Listen with your whole body - drink water, play music etc. to ground yourself before meetings.Ask for feedback subtly by asking "what's one thing you'd change about this meeting?" rather than directly. Topics: Oscar's journey to deep listening As a teenager, Oscar's protruding jaw made him self-conscious so he learned to ask good questions and listen to avoid drawing attention to himself.Playing card games with diverse nationalities, Oscar learned to read body language and non-verbal cues since they spoke other languages.A pivotal moment was when his Microsoft VP told him he could "change the world" if he could code how to listen well. Productive vs unproductive ego Ego can be useful to protect us but unproductive when trying to dominate others.Leaders should ask if their ego is being productive or not in conversations.Productive ego invites perspectives from whole group before speaking again. Whole body listening Listen with your whole body by grounding yourself before meetings (drink water, play music etc.)As host, don't start meetings on the hour - give a 5 minute buffer for people to transition.Do walking 1-on-1 meetings to fully tune in. Leaning into emotional conversations Don't run from emotional conversations - ask "when did you form this perspective?" to dig deeper.Silence draws out truth; pauses are okay and even powerful. Seeking feedback as a leader Don't directly ask for feedback from low-trust relationships.Subtly ask "what's one thing you'd change?" or "how would you summarize this meeting?" You can learn more about Oscar over at his website, Oscar Trimboli. You can also take the Listening Quiz to learn about how you can improve your listening skills. You can also connect with him on LinkedIn. You can also check out his book, How to Listen (Amazon Link). As always, if you have any questions or want to submit a guest for the podcast that you think would be amazing, just reach out to me on the Dig to Fly website, and I'll do my best to get them on. If you enjoy the interview, please take 30 seconds to rate the Dig to Fly podcast on your favorite platform. Thanks!

Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, Oscar Trimboli, Author, Professional Speaker, Apple Award-winning Podcast Host, talks about how to listen, really.  You'll learn about: Your listening compass. 15%-75% reduction in meeting time if you listen correctly. A dirty little hack. We discuss: Colors of listening. A case study in listening. The right questions to ask. Follow Oscar Trimboli on LinkedIn: https://www.linkedin.com/in/oscartrimboli/ How To Listen: https://www.oscartrimboli.com/howtolisten Listening Quiz: https://www.oscartrimboli.com/listeningquiz/ The Marketing Academy LinkedIn page: https://www.linkedin.com/school/the-marketing-academy/ The Marketing Academy website: https://themarketingacademy.org/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1

Mind Your Leadership
Episode 74: The Art of Deep Listening with Oscar Trimboli

Mind Your Leadership

Play Episode Listen Later Dec 11, 2023 39:23


In today's must-listen episode of "Mind Your Leadership" Podcast, join us as we dive deep with Oscar Trimboli, a renowned expert in the art of deep listening, on a journey to transform how we connect with others and ourselves. 

Podcast Talent Coach
3 Ways to Monetize Podcast Interviews – PTC 470

Podcast Talent Coach

Play Episode Listen Later Dec 10, 2023 28:40


PROMOTE YOU VS PROMOTE YOUR GUEST When interviewing others on your podcast, it can become difficult to tell your story and promote your business. On this episode, we discuss 3 ways to monetize your podcast interviews. CHALLENGE WITH INTERVIEWS Using interviews is a great way to create content on your podcast, because when you create an interview, you don't have to do a lot of the heavy lifting. When you create an interview, you simply need to ask some great questions of your guest and then be a great listener. Allow your guests to tell great stories. It's a super convenient and easy way to create great podcast episodes. The challenge with podcast interviews is finding a way to highlight your expertise and demonstrate your authority on the podcast episode while making your guests look great. Dave Jackson over at the School of Podcasting says, "If you want to grow your influence and authority, do a solo episode. If you want to grow your network, do an interview episode." I prefer to combine the two and do both formats. Occasionally, I'll do solo episodes. Occasionally, I'll do interview episodes. INTERVIEWS CAN BE EFFECTIVE But I don't think those interview episodes need to just be a write-off where you can't demonstrate your expertise and authority in your space while also making your guests look great. It is a benefit to you when you make the guest the star. You benefit by association with the guest. When you make your guest look great, you look great in return. You look great by association. When you interview amazing people on your show, you benefit just by being associated with those great people. But you can't only rely on making the guest look great to drive your business. When Oscar came to me for coaching, he had a great podcast. He is an expert in listening. Oscar Trimboli hosts the podcast Deep Listening - Impact Beyond Words. That's also the name of his book, which is fantastic. During our initial call Oscar said, "I have a podcast. I love doing it. But it's not doing anything to grow my business." Can you relate to that? So many coaches tell me they struggle to attract clients with their podcast. I listened to an episode of Oscar's podcast. He did a great job interviewing his guests because Oscar is a great listener. Of course, he does a great job interviewing. The problem was there was nowhere in the episode where Oscar told me what he did or how I could work with him, And that's the challenge. 3-STEP PROCESS How do you create space for yourself to demonstrate your expertise and authority while making your guests the star and making your guests look great? Create space for yourself by teaching a little bit before you get into the interview. I use a 3-step process. First, record the interview first. Sit down with your guest. Have a fantastic conversation. Make your guest look great during that conversation. Then when the interview is over, record an introduction to the interview. It might last 5 or 10 minutes where you demonstrate your expertise and authority on the subject matter. This introduction could be a broader topic. AN INTERVIEW EXAMPLE On last week's episode, I interviewed Kimberly Crowe. She is an expert when it comes to speaking to sell. Kimberly runs Podapalooza and Speaker's Playhouse. She's fantastic. If you didn't check out the last episode, go back and listen to Episode 469 with Kimberly Crowe "Speaking to Sell". It's amazing. Kimberly does a great interview on speaking to sell. Then I do a little teaching on speaking in general and the different kind of stages you could land for speaking gigs. My teaching a little broader than what Kimberly talks about. I use her as a small micro example of the bigger topic I teach on the episode. You might teach on something and use your interview as a case study for what you just taught. Take 5 to 10 minutes before the interview begins to demonstrate your expertise and your authority before you get into the interview. Once you get your teaching done, you can allow your guests to shine. You've already done your work and heavy lifting. The teaching allows you to make yourself the authority and the expert in your space. The teaching directs people to your call to action, getting them to your lead magnet, getting them to on your email list. Do that all up front before you get into the interview. Now the interview can still allow you to grow your network. It can still allow you to create great relationships with your guests. But it also allows you to demonstrate your expertise and authority in each and every episode. So what are the 3 big ways you can use interviews to monetize and grow your business? AUDIENCE TO CLIENTS The first way to monetize interviews is to monetize your audience. Turn your audience into clients. Sell your own stuff. When you get great guests on your show, demonstrate what it is that you have to offer, and lead your listeners to doing business with you. I discovered 6 reasons your podcasts don't make money, and the very first reason is you don't have anything to sell. If you don't have anything to sell, it's difficult for you to make money. NO SPONSORS A lot of podcasters come to me and they say, "Erik, I wanna generate some revenue with my podcast." I say, "Fantastic. How do you wanna do that?" And they say, "I want to sell ads and sponsorships." That is the worst way you could monetize your podcast. You do not want to clutter up your show with ads and sponsors. There are four reasons ads and sponsorships are bad for your podcast. LARGE AUDIENCE First, ads require a very large audience. Over 5,000 downloads per episode is usually what it takes to land a sponsor for your show or sell advertising. This threshold is especially true if you're working with the larger ad agencies. They want podcasts that are over that 5,000 downloads per episode in order to be in that stratosphere to sell ads and sponsors for your show. According to podcast audio host Libsyn, only 7% of all podcasts on Libsyn achieve that number. That means 93% of all podcasts on Libsyn don't hit the 5,000 download per episode number. It's very hard to sell ads and sponsors when you're not over that number. So, the 93% of us that aren't over that number need to find Some other way to monetize. That would be selling your own stuff. TOO MUCH TIME The second reason that podcasts, suffer when it comes to ads and sponsors is that selling ads requires a lot of time and energy to get out and sell an ad or a sponsor. Let's look at radio. A radio station has a staff of 15 or 20, each working 40 hours a week to sell advertising on the radio station. You don't have that kind of time. And then once you sell the ad or the sponsor, you then have to go do it again and again and again. Even if you sell them for a quarter or for a year, you still have to go out and do it again. If you create your own stuff and you sell listeners into a recurring revenue model like a membership, then you sell them once and you're making money over and over again. When you create a course, you do the work once and it generates revenue over and over again without you having to do the work again. And it's much easier to sell a course than it is to sell advertising and sponsorships. TOO MUCH CLUTTER The third reason that ads and sponsors are bad for your podcast is because it clutters up your show. Studies of traditional media, television and radio show people are fleeing traditional media. They want to get away from all of the commercials on radio. People are running toward podcasting because there isn't the quantity of ads and sponsors that you find on traditional media. I was listening to Brendon Burchard's podcast the other day. I love Brendon's content, but my finger started to get sore from fast forwarding through all the commercials. His podcast had probably four minutes at the beginning, another four minutes in the middle, and another four minutes at the end. I had to fast forward through all of them, because it clutters up the content. I just want to listen to the show. That's why I enjoy podcasting. I can get away from the deluge of ads and sponsors. Now if Brendon were just selling his programs, I wouldn't have a problem. His programs are great. I've invested in many of his programs. But, I don't need to hear ads about Kajabi and all the other stuff that he has in there. 12 minutes of commercials doesn't make for an enjoyable experience. THE CEILING Finally, ads put a limit on the amount of revenue you can generate. That makes it bad for your podcast. All of that work you put into creating great content and all of the work you put into selling a sponsor, only to limit the amount of revenue you can generate. Even look at Brendon. It is one of the biggest podcasts in the business spectrum, and he has twelve commercials on his podcast. Twelve is overload, and he's only got 12. How much money can you possibly make on an annual basis if it's limiting your inventory? You have a ceiling on the amount of revenue you can generate. SELL YOUR STUFF So instead of ads and sponsors, market your own stuff. Use your podcast as a marketing tool for your products and services. If you're going to advertise anything, advertise your stuff. Or at least an affiliate product so you're getting paid every time a product sells. CURRENT CLIENTS To use interviews to turn your audience into clients and generate revenue, interview current clients. Interview clients who have already gone through the transformation that you offer. Have a conversation with current clients about where they were, the transformation they experienced, and where they are today. You talk about the transformation you offer, and then invite your listeners to come experience that same transformation by becoming your client. Shane and Jocelyn Sams host the Flip Lifestyle podcast. It is mostly Shane now. Jocelyn in there occasionally. The 2 of them are a husband and wife team. They run the Flip Lifestyle membership. I believe the Flip Lifestyle podcast is now transitioning into the Make Money Online podcast. He changes it every now and then. On the podcast, Shane typically interviews current members of the Flip Lifestyle community. They talk about where the guest was when they started building their membership. Shane asks the guest about their experience and transformation going through the Flip Lifestyle community. They talk about what did they discovered, what they learned, the things they implemented, their transformation, and finally where they are today. He talks about all of these great individuals who create these fantastic memberships and make a ton of money online. Then he invites his listeners to come and join the community. It's a pretty simple process. Turn listeners into clients by interviewing current clients and demonstrating the transformation those current clients have experienced. It's a great way to turn your interviews into revenue. Interview current clients and show your audience the transformation you offer. Invite the audience to come and work with you. That is the first way to monetize podcast interviews. Monetize your audience. INTERVIEW POTENTIAL CLIENTS The second way to monetize podcast interviews is to turn your guests into clients. Interview potential guests. If you do strategy calls or discovery calls for your coaching business, this is a fantastic way to turn those calls into interviews and convert clients. Instead of just doing a generic interview on your podcast, invite prospects to be on your podcast. Give them a free coaching session. That coaching session is your strategy session or your discovery call, and it allows you to start building the relationship with your guests to turn them into a clients. How often do you struggle with getting people on your strategy call or on your discovery call? When you invite people to be a guest on your podcast, the perception of the sales call fades away. OPEN DOORS Zoë Routh is an expert on people stuff. She helps businesses break down the silos, so different departments work better together. When Zoë came to me, we talked about her podcast and how she could make it more effective. I asked Zoë how many downloads she was getting. She said, "I have no idea." I said, "Really? You don't know what your downloads are? I thought we were all obsessed about our downloads." Zoë said, "Yeah. I'm not really worried about it. That's not how I use my podcast." She expanded on that a bit. Zoë continued, "I use my podcast just to open doors to potential clients who wouldn't normally take my call." In her consulting business, Zoë works with high level CEOs to help them restructure their business. They break down the walls of the silos, and help departments work better together. Zoë told me, "A lot of times, those CEOs are busy and don't have time to take my call or meet for coffee for a sales pitch. So instead, I call and I invite them to be a guest on my podcast." She said, "It makes it a lot easier to get past the gatekeeper. It makes it a lot easier to have a conversation with that CEO, and it makes it a lot easier to start building a relationship with that individual. So I use the interviews as a way to open doors to potential clients." I thought that was absolutely brilliant. BUILD RELATIONSHIPS Now, Zoë has the opportunity to have a conversation with the CEO when she invites that CEO on the podcast as the guest. Next, she has a conversation with the CEO on a pre-call. Then she has the interview with the CEO, so she's on for a third time having that conversation. Finally when the episode is ready to publish, Zoë has a fourth conversation with the CEO. On this call, she explains to them how the episode is published, how they might share it, and how they might benefit from it. At this point, she's had four conversations with that CEO before they ever even start talking about doing business together. She's building the relationship. By the time she's done with that fourth call, they are ready to talk about working together. Now they know each other. They have a bit of a rapport going on. That CEO is much more likely to have that conversation and take that meeting with Zoë than they were if it were just a cold call. She uses her in her interviews to turn guests into clients. And here's the benefit. When you do it this way, it also accomplishes that first way to monetize by turning listeners into clients. When you interview a potential client, and you give them that coaching call or that discovery call or that clarity call, it also shows your listeners what is possible by working with you. It shows listeners what it's like to sit down and have a discovery call with you. When you invite listeners to a discovery call, they understand how it works and what it looks like. Show listeners what's possible by interviewing potential clients. INTERVIEW PARTNERS Finally, the third way to monetize your podcast interviews is to interview joint venture partners. Interview partners who can put you in front of your ideal target listener, and interview partners who have great opportunities for your audience. Interviewing partners will help you generate affiliate income by marketing what your JV partner has to offer. But, it also gives you a platform and a stage to swap with that joint venture partner so they can put you on their stage and give you an opportunity to make your offer to their audience. You win twice. YOUR JV PACKAGE Marc Mawhinney is the host of Natural Born Coaches podcast. It's a great podcast. He was my coach for awhile, and he's fantastic. Marc also runs the Coaching Jungle. It's a Facebook group of about 25,000 members.  To generate revenue with his interviews. Marc does a really unique joint venture program. It's called the flat fee JV. He charges joint venture partners a flat fee. When you typically work with a joint venture partner, you get a commission from everything that sells through your affiliate link. You interview JV partners on your show. They make an offer through your affiliate link. Whenever somebody buys through that affiliate link, you get a commission. It's pretty cut and dry. Nobody loses in that situation. When people buy, you get paid. If people don't buy, you don't get paid. When people buy, your JV partner wins because people enroll. If people don't buy, your JV partner doesn't lose because they are not out any money. That's how a typical joint venture partnership works. FLAT FEE JV With Marc's flat fee JV, people pay him one flat fee. In that flat fee, you get an entire package. The flat fee JV package includes an interview on his podcast. He hosts a webinar for his entire community featuring you. You are allowed to post in his Coaching Jungle Facebook group. Plus, Marc does a few Facebook live videos with you in the Facebook group, and you're included in his daily email. It's all in a complete package. You get it for all for one flat fee. So you pay him, you get all of that marketing, and he only gets paid the flat fee. You keep all revenue generated. The downside to Marc is that there's no increase in affiliate commissions. He doesn't make more the more people buy. He just delivers on his promise, and he gets one flat fee. So, his revenue is capped, but there's also a floor. He doesn't make any more. He doesn't make any less. It's pretty steady income. On the JV partner side, there's a risk that people don't buy anything and you're out your flat fee. But, there's also an upside that if people buy more than what the flat fee cost you, you keep all of it. It is a great upside, but it's also a great way to leverage interviews to help joint venture partners and to help make money. Now, you can do the flat fee JV like Marc does. Or, you can do a traditional joint venture partnership where you interview partners. Whenever somebody buys, you make a a commission. TRADITIONAL JV PARTNERSHIP Sadie and Sausha over at Meathead Test Kitchen do this. I help them launch their podcast. They talk about all the stuff they love in health and fitness On the podcast, they direct people to their website to buy all of the stuff they talk about. On their website are all the affiliate links to buy all of the great stuff they talk about. This is a great way to leverage partnerships to generate revenue through interviews as well. Sadie and Sausha interview health experts and people who've invented things in the health and fitness industry. They interview those experts about their products and services. Finally, Sadie and Sausha offer those products and services on their website through their affiliate link, and they make great money there. YOUR STAGE It's just one way to leverage partnerships. It also gives you that stage. When you're talking to somebody about putting you in front of their audience so you can attract your ideal clients, you now have a stage you can put them on. You can put partners on your stage in front of your audience, your stage being your podcast. Get them exposure to your audience. You both win. This is a great way to leverage podcast interviews to grow partnerships and monetize your podcast interviews. THE THREE WAYS Those are your 3 ways to monetize podcast interviews. The first is you can turn your audience into clients. The second way is turn your guests into clients. And the third way is to interview partners and generate, revenue through commissions and affiliate fees. So, get in there and refine your interviews. Refine the way you conduct interviews. Set up that little, space at the beginning. Leave space for yourself to demonstrate your expertise and your authority in your space so you get people to understand how you are the expert before you get into the interview. Demonstrating your authority at the beginning will allow you to shine the spotlight on your guest, and make them look great without having to figure out how to weasel your way in and make yourself look great. Just get in there and show them what you do. EXPERIMENT Select your favorite way to leverage your interviews for revenue and get started with it this week. You may need to Experiment with 1 or 2 of these to see what works, to see which ones you like. Monetizing your audience might take a little longer than monetizing your guests. But when you monetize your audience, you have more than one person in your audience that could become a client. When you're monetizing your guest, it's just the one person sitting across from you that could become a client. However, that one person sitting across from you might become a client much faster than the audience will become a client. The audience is a little further away in terms of relationship. It's going to take longer to nurture them and move them along to be your client. So one comes with speed, figure out which one you want. It's quality or quantity. Experiment, and see what works. The the biggest thing I can recommend is that you get started today. This week when you're creating your next interview episode, decide how you want to monetize that interview. Start doing one of these 3 strategies. You'll start generating revenue In the right way, in a in a powerful way. Just get started and take some action. NEXT WEEK... MINDSET Next week on the show, we will talk to Merri-jo Hillaker about mindset. Where are you in your mindset? I know that little voice inside your head creeps in and starts talking about all of the things that could go wrong. The voice tells you why you're not the right person to do it. We all struggle with that little voice in our head. We're gonna help you beat that back next week. Merri-jo Hillaker has some great tips for us when it comes to mindset and achieving all that we want to achieve.   If you don't have a mentor who can take your hand and walk you every step of the way, go to www.PodcastTalentCoach.com/apply, click the button and apply to have a chat with me. We will develop your plan and see how I can help and support you to achieve your podcast goals.

Thrive LOUD with Lou Diamond
946: Oscar Trimboli - "The Cost of NOT Listening"

Thrive LOUD with Lou Diamond

Play Episode Listen Later Dec 1, 2023 27:34


Oscar Trimboli is an award-winning author, host of the Apple award-winning podcast Deep Listening and a sought-after keynote speaker. His third book is how to listen – discover the hidden key to better communication – the most comprehensive book about listening in the workplace. Along with the Deep Listening Ambassador Community, he is on a quest to create 100 million deep listeners in the workplace. Under the category of “must listen” this would be one of them as Lou listens to Oscar from across the globe (he's from New Zealand) on Thrive LouD. ***CONNECT WITH LOU DIAMOND & THRIVE LOUD***

Coaching for Leaders
656: How to Understand People Better, with Heather Younger

Coaching for Leaders

Play Episode Listen Later Nov 27, 2023 37:53


Heather Younger: The Art of Active Listening Heather Younger is an experienced international keynote speaker, best-selling author, CEO, and Founder of Employee Fanatix. Known as The Employee Whisperer, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. She is a Certified Diversity Professional, certified in Emotional and Social Intelligence and DiSC, and is also the author of three books. Her previous best-selling book, The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations, was praised for offering powerful insights for developing authentic, thoughtful, and purposeful leaders and change-makers. She's the author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood*. When you know how to listen, people will share more. We may or may not always be able to resolve every concern, but we can be sure others are heard. In this conversation, Heather and I discuss how we can shift from listening for what we want to hear towards listening for what we need to learn. Key Points Some issues can only be resolved through better listening. That alone makes this a critical skill for leaders. When you know how to listen, people will bring things to you. Listen for not what you want to hear but what you want to learn. Listening is not just about what's been said, but also about what is seen. Get beyond simply, “What I hear you saying is…” Some leaders have a fear about the direction that a response might take a conversation. Remember that often people first and foremost want to be heard, regardless of what happens next. Nobody is ready to listen at every moment. Taking time to center yourself for a conversation in a few minutes or later in the day can be helpful for both parties. Resources Mentioned The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood* by Heather Younger Art of Active Listening Certification Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Have Conversations That Matter, with Celeste Headlee (episode 344) Four Habits That Derail Listening, with Oscar Trimboli (episode 500) How to Help Others Be Seen and Heard, with Scott Shigeoka (episode 654) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

The Winning Zone
How to Listen Beyond Words with Oscar Trimboli

The Winning Zone

Play Episode Listen Later May 23, 2023 30:40