Podcast appearances and mentions of oscar trimboli

What's up everyone and welcome to The Corporate Bartender!Doing this show, I get sent a LOT of books. When books stand out, it's important to bring that energy to the surface. Today is one of those days! This episode is all about listening. Listening is one of those things that a lot of us assume we're good at, but we're really just winging it. We've got Oscar Trimboli on the program today. Don't know Oscar? We've got your back! Stick around!Oscar is a best-selling author, host of the Apple award-winning podcast Deep Listening, and asought-after keynote speaker. Along with the Deep Listening Ambassador Community, he is on a quest to create 100 million deep listeners in the workplace.If you want to skip straight to the interview, 3:18 is your spot!TCB Layout:0:00 - Show Open & Intro0:59 - Titles1:27 - Kickoff 3:18 - Oscar Trimboli Interview57:0 - Wrap & CloseWebsite: https://listeningquiz.com/Join our community!https://the-corporate-bartender.mn.co/Theme Music by Hooksounds.comGood Feels Stories Copyright Paramount/CBS

Ever leave a meeting thinking it went fine… but something didn't land? In this concise training, AJ and Johnny unpack the five levels of listening and the “conversation radar” that lets you hear what others don't say. You'll learn how to move beyond facts and small talk into context, what's left unsaid, and meaning—so people feel seen, trust you faster, and want to keep the conversation going. What to Listen For [00:00:00] Why “it went fine” isn't enough—introducing conversation radar [00:00:40] High-quality listening lowers defensiveness; oxytocin & trust [00:02:27] What years of video breakdowns revealed about real listening [00:04:21] Five levels overview and the Oscar Trimboli inspiration [00:05:14] Level 1: Self-focused—seeking to be understood vs. to understand [00:06:55] Level 2: Content—facts only = forgettable, low impact [00:08:32] Level 3: Context—tone, timing, rhythm; role-play on ambivalence [00:10:50] Level 4: What's unsaid—notice omissions; kids vs. work example [00:13:17] Level 5: Meaning—identity, values; reflective listening > shared experience [00:14:37] The 4-step practice drill to use all five levels today [00:15:35] How to train conversation radar (program mention & link) A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠theartofcharm.com/sc⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and elevate your networking from awkward to awesome. Don't miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠CIA-proven guide⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠quince.com/charm⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠shopify.com/charm⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Indeed.com/charm⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. This year, skip breaking a sweat AND breaking the bank. Get your summer savings and shop premium wireless plans at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠mintmobile.com/charm⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stop needlessly overpaying for car insurance. Before you renew your policy, do yourself a favor—download the Jerry app or head to JERRY.com/charm Connect with quality therapists and mental health experts who specialize in you at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.rula.com/charm ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Curious about your influence level?  Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠theartofcharm.com/influence⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Episode Resources Oscar Trimboli | The Art of better Listening - Art of Charm Ep.#726 Check in with AJ and Johnny! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠AJ on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Johnny on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠AJ on Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Johnny on Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Art of Charm on Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Art of Charm on YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Art of Charm on TikTok Learn more about your ad choices. Visit megaphone.fm/adchoices

Have you ever wondered why some conversations effortlessly lead to a “yes,” while others fizzle out before they even begin? This episode is for you if you’ve ever found yourself wondering, “Okay, I’ve got leads… now what?” Or if you’re putting out amazing content, getting engagement, but struggling to turn that attention into action—this is exactly where micro yeses come in. We’ll explore how to move someone from “Hi” to “I’m in” with simple, authentic techniques that align with who you are. These aren’t sales tricks—they’re human connection strategies based on how our brains are wired to say yes. So, if you’re ready to take the awkwardness out of follow-ups and finally feel confident guiding your prospects through the journey, grab your notebook—this episode is packed with golden nuggets. Let’s dive in! We’ll be talking about: ➡ [0:00] Introduction ➡ [4:13] Offer choices instead of open-ended questions ➡ [6:24] The assumptive close ➡ [8:00] Membership options explained (Accelerator, Academy, Inner Circle) ➡ [10:07] Use fear of missing out ethically ➡ [10:45] Time- or quantity-limited offers ➡ [12:42] Micro yeses and subconscious buying behavior ➡ [15:21] Confident pause and authority ➡ [16:45] The last person who speaks loses ➡ [21:35] Real-world application in parenting and life ➡ [24:50] Take ownership ➡ [26:45] Ask another question ➡ [28:34] Questions deepen connection and relevance ➡ [30:41] Recap of all tips ➡ [32:00] Final thoughts and how to implement Resources: Book: How to Listen by Oscar Trimboli: https://bit.ly/3Hp8L56 Free Facebook community: https://www.facebook.com/groups/socialmediafordirectsellerswithgregandsam/ Are you ready to keep growing? Learn more about joining the Auxano Family - https://go.auxano.global/welcome Connect with Direct Selling Accelerator: ➡ Visit our website: https://www.auxano.global/ ➡ Subscribe to YouTube: https://www.youtube.com/c/DirectSellingAccelerator ➡ Follow us on Instagram: https://www.instagram.com/auxanomarketing/ ➡ Sam Hind’s Instagram: https://instagram.com/samhinddigitalcoach ➡ Follow us on Facebook: https://www.facebook.com/auxanomarketing/ ➡ Email us: community_manager@auxano.global If you have any podcast suggestions or things you’d like to learn about specifically, please send us an email at the address above. And if you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Are you ready to join the Auxano Family to get live weekly training, support and the latest proven posting strategies to get leads and sales right now - find out more here: lhttps://go.auxano.global/welcomeSee omnystudio.com/listener for privacy information.

Welcome to today's episode of the Change Maker Podcast. Join Deke as he talks with Oscar Trimboli on deep listening and how it can be utilized by today's leaders. Oscar is an author, host of the Apple award-winning podcast Deep Listening and a sought-after keynote speaker.

Have you ever walked into a shop and noticed right away, this place is different. The hospitality, the quality, the feel, the energy, and the comfort and confidence you and the staff feel together is a synergy born from purposeful work behind the scenes. It is a work not just to assemble people and equipment under one roof and call it done, but work to tend to the things that animate, sustain, and breathe life into it.  In today's episode we are going to be exploring some of the ways you can bring your coffee shop to life in a way that is truly a singular thing. Not born from R+D around trends, financial management, or logistical prowess, (although you do need those) but from an embrace and pursuit of the relationships between people, their work, and the place the work is done that creates remarkable moments and experiences for all. Listen to these related episodes! 430 : Embracing “Unreasonable Hospitality” w/ Will Guidara | Thank You NYC + The Welcome Conference 181 : Organizational Self-Knowledge 165 : The Art of Deep Listening w/ Oscar Trimboli 329 : How to Teach Company Values to Your Staff   KEYS TO THE SHOP OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min      Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com  

In this episode, joining Simon around the After Dinner Leaderrship table is returning guest Oscar Trimboli. The pair dive deep into the evolving role of AI and transcription technology in the art of listening. Together, they explore how these tools can either enhance or hinder our ability to truly connect and how our own energy shapes our listening presence. Pull up a seat around the virtual dinner table and listen in for practical insights and reflections on how to stay fully present in a world of digital distractions.Send us a textConnect with us on LinkedIn Follow us on Instagram Subscribe on YouTube If you would like to feature on the Podcast, please get in touch! mailto: info@withleadership.co.uk Thank you for listening!

In the final part of our conversation with Oscar Trimboli, Jamie Wadley (standing in for Fulyana) and Kim hear about ways to prepare for meetings, making them shorter and more focused as well as integrating deep listening with management reviews. The podcast starts with a comment from Fulyana, recorded after she finished reading Oscar's latest […]

We continue our conversation with Oscar Trimboli on the subject of “Deep Listening” looking at answers to two questions submitted by listeners: How does deep listening impact decision-making at the executive level, particularly when managing large, geographically diverse teams or navigating crises? Many executives are trained to be fast problem-solvers — how can they balance […]

How often do you genuinely listen—picking up not just on what's said, but on what's left unsaid? For many teams, listening is overlooked, even though it shapes how people connect, lead, and adapt to change.In this episode of The Future of Teamwork, Dane Groeneveld speaks with Oscar Trimboli, author of How to Listen and Head of Coaching Faculty at the Marketing Academy. Together, they explore the five levels of listening and how they influence leadership, communication, and organizational alignment—especially in moments of transition.Whether you're guiding a team through change or looking to improve the quality of everyday conversations, this episode offers a practical lens on what it means to really listen.Key Takeaways:00:00 Introduction to the Future of Teamwork Podcast01:35 Meet Oscar Trimboli: The Listening Expert02:19 The Story Behind Oscar's Listening Quest04:20 Decoding Deep Listening Techniques09:09 The Importance of Acknowledging the Past16:10 Five Levels of Listening29:03 Effective Meeting Preparation30:17 The Power of Process Questions31:40 Permission to Interrupt and Self-Correct34:29 Summarizing and Feedback Techniques37:07 AI in Business Communication43:12 Handling Customer Grievances46:30 The Impact of Listening on Teamwork49:15 Call to Action: Improve Your Listening Skills

This week we begin a 3 part conversation with Oscar Trimboli on the topic of “deep listening”. Whilst Fulyana is away, Jamie Wadley has joined the conversation. Oscar very generously sent us some copies of his latest book and Fulyana has begun a process of sharing those with her mentees. If, after hearing Oscar, you […]

Oscar Trimboli has spent his life helping people hear what's not being said. As a listening expert and advisor to some of the world's largest companies, he's discovered a surprising truth: most of us only catch a fraction of what's being communicated. We hear the words, but miss the silences, emotion, and meaning beneath them. In this episode, Dart and Oscar explore the five levels of listening, what it takes to make someone feel truly seen, and how listening can be taught, measured, and embedded into teams.Oscar Trimboli is a speaker, leadership coach, and the author of How to Listen. He hosts the Apple award-winning podcast Deep Listening and has worked with clients such as Microsoft, AstraZeneca, and Cisco to improve communication and collaboration through listening.In this episode, Dart and Oscar discuss:- The five levels of listening- What it takes to make someone feel truly seen at work- Why most of us only hear 14% of what someone really means- The link between listening and action- How listening can reduce meetings and increase effectiveness- Why silence is the most powerful listening tool- What metaphors reveal about how people see the world- How to teach listening as a core leadership skill- And other topics…Oscar Trimboli is a speaker, author, and host of the Deep Listening podcast. His mission is to create 100 million deep listeners in the workplace. He's advised organizations including Microsoft, AstraZeneca, and HSBC on how to listen beyond the words and build cultures of understanding. His latest book, How to Listen, explores the science and practice of listening well—and why most of us do far less of it than we think.Resources Mentioned:How to Listen, by Oscar Trimboli: https://www.amazon.com/How-Listen-Discover-Hidden-Communication/dp/1774581914The Deep Listening Podcast: https://www.oscartrimboli.com/podcast/Listening Quiz (Discover your listening barriers): https://www.listeningquiz.comUnreasonable Hospitality, by Will Guidara: https://www.amazon.com/Unreasonable-Hospitality-author/dp/1529146828Don't Think of an Elephant! by George Lakoff, Howard Dean, & Don Hazen: https://www.amazon.com/Dont-Think-Elephant-Values-Politics/dp/1931498717Connect with Oscar:Website: https://www.oscartrimboli.comLinkedIn: https://www.linkedin.com/in/oscartrimboli Work with Dart:Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what's most important to the business. Book a call at 11fold.com.

In this thought-provoking episode, I sit down with Oscar Trimboli—author of 'how to listen"—to explore a skill often overlooked in negotiation training: self-assessment. While Oscar's expertise lies in deep listening, our conversation quickly uncovered a powerful crossover between listening and reflective learning, particularly in the context of negotiation practice. Together, we unpack the psychological difference between receiving feedback from others and assessing your own performance. Oscar shares powerful insights and practical examples from both neuroscience and professional experience, highlighting why developing a strong ‘self-assessment muscle' is essential for long-term improvement. This episode is more than just a discussion—it's a call to action for negotiators to pause, reflect, and take ownership of their learning journey.

What does it mean to truly listen? What myths about listening should we debunk? How can you build the skill of active listening? How can we improve the quality of our meetings? To help answer these questions, we have Oscar Trimboli joining us today on the Balancing Act Podcast. Oscar is an award-winning author, host of the Deep Listening podcast, and a sought-after keynote speaker. His third book is How to Listen – Discover the Hidden Key to Better Communication – the most comprehensive book about listening in the workplace. Tune into episode 190 to hear Oscar's story, his career rocket-booster moment, and his advice on how to improve the skill of listening and why it matters for life and career success. Learn more about Oscar Trimboli at: https://www.oscartrimboli.com/  Learn more about Andrew Temte at: https://www.andrewtemte.com 

Welcome to the next episode in our series on listening, part of the ongoing listening experiment that began in May 2024. Join your hosts Shaney Crawford, Claire Pedrick (master coach and host of The Coaching Inn), and Oscar Trimboli (expert in deep listening) as we continue to explore the fascinating world of listening. Let us know if you'd like to hear more! In this episode, we delve into: Oscar's Deep Dive into Carl Rogers Claire's Listening Experiences in Spain The Interplay of Seeing, Hearing, and Sensing Standing vs. Sitting and the Listening Container Mastery and Breaking the Rules in Listening The Impact of the Online Container on Listening Exploring "Sense, See, Hear" as a Possibility The Difference Between Hearing and Listening Listening Like Trampolines vs. Sponges The Use of "We" in Conversation Offering Information and Ideas While Listening Deeply Listening Like Comedy and Sex Here are the first 3 episodes https://thecoachinginn.podbean.com/e/s5-episode-13-the-listening-experiment-continues-with-oscar-trimboli-and-claire-pedrick/ https://thecoachinginn.podbean.com/e/s4-episode-61-unlocking-the-power-of-listening-in-coaching-with-oscar-trimboli-claire-pedrick-shaney-crawford-kathryn-mannix-extended-edition/  https://thecoachinginn.podbean.com/e/how-to-listen-with-oscar-trimboli-1711631905/  Contact: Oscar linkedin.com/in/oscartrimboli Shaney linkedin.com/in/shaneycrawford Contact Claire by emailing info@3dcoaching.com or checking out her 3D Coaching Supervision Community   If you like this episode, subscribe or follow The Coaching Inn on your podcast platform or our YouTube Channel to hear or see new episodes as they drop.    If you'd like to find out more about 3D Coaching, you can get all our new ideas and offers in our weekly email.    Key Words listening, communication, empathy, non-verbal cues, cultural perspectives, mastery, online interaction, human connection, understanding, awareness, listening, communication, sponge vs trampoline, mood, sieve analogy, language, deep listening, presence, conversation dynamics,    We love having a variety of guests join us! Please remember that inviting someone to participate does not mean we necessarily endorse their views or opinions. We believe in open conversation and sharing different perspectives.

Once you hire the right people for your cafe you move on to the next decision, how to work with them to give them to set them and the business up for success. Too often the way we place and lead people is based on their job description and not so much based on their individual characteristics. How much better would your shop run if your team was given the opportunity to work in areas where they were strong and their weaknesses were not our dominant pre-occupation? Today we are goin to dive into this subject with a re-airing of a classic episode for 2019 all about working through strengths with my friend, Lisa Cummings!  Lisa Cummings is the founder of Lead Through Strengths, a firm dedicated to helping people use their strengths at work. Lisa and her team serve large teams and organizations to help them leverage the results of the CliftonStrengths (formerly StrengthsFinder) assessment. She is also the host of the popular Lead Through Strengths podcast. In this episode we are going to talk about the ways in which we can focus on and utilize our own strengths and facilitate the same opportunity for those we lead in the coffee shop.   Related episodes:  248 : The 5 Elements of Resourcing your Team 472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority 415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli

Are you really listening? Or just waiting to talk?Most leaders overestimate their listening skills. To understand why and how you can become a 10 out of 10 listener, Oliver is joined by Oscar Trimboli.Oscar is a globally-recognized listening expert and the author of How to Listen who will shatter your assumptions about hearing and connection. Discover how deep listening can revolutionize your communication, influence, and leadership.Uncover the hidden gap between hearing and truly listening, and learn actionable strategies to become a communication master. Trimboli shares groundbreaking insights on overcoming the 'speed mismatch' that sabotages understanding, so you can finally grasp the full meaning behind others' words.This episode helps you create more productive, meaningful, and impactful conversations. Build stronger relationships, foster collaboration, and unlock extraordinary outcomes through the transformative power of deep listening.Find out more about Osar Trimboli: https://www.oscartrimboli.com/ Make sure you're subscribed to the Speak Like a CEO newsletter to become a top 1% communicator: https://eoipsocommunications.com/newsletter/Do you want to speak with confidence, inspire your team, and accelerate your career? You can now join the Speak Like a CEO Academy and work with Oliver over the next 90 days to become a top 1% communicator and transform your career: https://speaklikeaceoacademy.com

You're not creating content for content sake. You're building a platform that will command attention. To succeed, you need to become someone worth listening to. COMMAND ATTENTION BY BECOMING SOMEONE WORTH LISTENING TO In today's episode, we dive into the importance of becoming someone worth listening to. It's the only way to command attention. It's not about having the perfect microphone or even launching the slickest podcast. It's about who you are and how you connect with your audience. Your success requires stepping into the spotlight authentically and creating a platform that will command attention. Let's explore how you can attract listeners and build impactful relationships by truly being yourself. COMMAND ATTENTION WITH THE POWER OF PRESENCE It's all about presence, not just the platform. We often get caught up in the technicalities of podcasting, from RSS feeds to sound quality, but those aren't the cornerstones of success. The true power lies in who you are when you're on the mic. I shared my journey in radio, learning the importance of presence from legendary hosts who commanded rooms. Your voice and personality are what make your podcast resonate. By leaning into your unique identity, you can become someone people not only enjoy but remember. This is how you command attention. UNIQUE VOICE, UNIQUE SUCCESS Finding your unique voice is key to distinguishing yourself from the sea of sameness. I spoke about how I transitioned from imitating others to discovering my own identity in radio. This critical shift allowed me to build a connection with my audience. When I made my shift, people began recognizing me on the street. This was not because I was famous, but because they felt they knew me through my stories and genuine engagement. The same principle applies to your content. To command attention, embrace your uniqueness and share your journey. This will grow your influence. DON'T SETTLE FOR JUST AN AUDIENCE Growing your audience isn't just about numbers; it's about creating raving fans who would follow you anywhere. Many content creators struggle because they aim for listeners rather than influence. When I worked with hosts like Oscar Trimboli, a listening expert, we transformed his show to highlight his expertise and personality. This in turn, drew in an audience keen on his insights. It's about moving beyond mere content to establish trust and authority with your listeners. LET ME HELP YOU ACHIEVE YOUR GOALS Being worth listening to in order to command attention isn't something that happens overnight. It requires strategy and commitment to share who you authentically are. That's why I'm here as your coach. Whether you're just starting or looking to level up, let me guide you. Together, we can refine your approach and uncover the aspects of your personality that captivate your audience. Visit podcasttalentcoach.com/apply for a personalized coaching session. Let's turn your podcast into a platform that leaves a lasting impact so you can command attention.

What if I told you there is one simple solution to have fewer and shorter meetings at work, increase the effectiveness of teams and organizations, and reduce conflict? It's deeper listening and we'll be exploring how to do that on this episode. WHAT YOU WILL LEARN:In this episode you will learn the four biggest listening barriers in the workplace, the 5 levels of deep listening, and the three most practical tips to improving listening in the workplace.***ABOUT OUR GUEST:Oscar Trimboli is an award-winning author, host of the Apple award-winning podcast Deep Listening and a sought-after keynote speaker. His third book is How to Listen: Discover the Hidden Key to Better Communication – the most comprehensive book about listening in the workplace. Along with the Deep Listening Ambassador Community, he is on a quest to create 100 million deep listeners in the workplace. Through his work with chairs, boards of directors, and executive teams, Oscar has experienced first-hand the transformational impact leaders can have when they listen beyond words.***IF YOU ENJOYED THIS EPISODE, CAN I ASK A FAVOR?We do not receive any funding or sponsorship for this podcast. If you learned something and feel others could also benefit, please leave a positive review. Every review helps amplify our work and visibility. This is especially helpful for small women-owned boot-strapped businesses. Simply go to the bottom of the Apple Podcast page to enter a review. Thank you!***LINKS MENTIONED IN EPISODE:www.gotowerscope.comhttps://www.oscartrimboli.com/howtolisten/https://www.linkedin.com/in/oscartrimboli/#DeepListening #TheHardSkills #LeadershipDevelopment #TeamDevelopmentTune in for this empowering conversation at TalkRadio.nyc or watch the Facebook Livestream by Clicking Here.

Have you ever read a book that changed the way you see the world? Today’s power podcast episode is a quick dive into five books that have had a significant impact on me. Now, let me be clear, these aren’t my absolute top five books of all time because, honestly, that would be impossible to choose. Instead, these are five books that, for different reasons, have truly shaped me as an entrepreneur, a woman, a mother, and a wife. Each of these books has influenced my mindset, my approach to business, and even my daily life. Some have given me the tools to grow professionally, while others have provided personal insights that have been game-changers. My hope in sharing them with you today is that maybe one of these will resonate with you, inspire you, or even change your life in ways you never expected. So, as you listen, think about your own journey. Is there a book that has completely shifted your perspective? If not, maybe one of these five will be the one that sparks something new in you. Let’s dive in! We’ll be talking about: ➡ [0:00] Introduction ➡ [01:13] It’s hard to find time sometimes ➡ [03:23] Allocate a bit of time ➡ [04:51] Book 1: Go for No ➡ [06:22] Book 2: Surrounded by Idiots ➡ [07:27] Book 3: How to Listen ➡ [09:13] Book 4: Breath ➡ [11:31] Book 5: Never Split the Difference ➡ [13:40] A quick recap ➡ [13:58] Final Thoughts Resources: Books: Go for No by Andrea Waltz: https://bit.ly/4iJumm5 Surrounded by Idiots by Thomas Erikson: https://bit.ly/3XIYpSM How to Listen by Oscar Trimboli: https://bit.ly/4kKG7uh Breath by James Nestor: https://bit.ly/41LJRDa Never Split the Difference: https://bit.ly/4iKqaCy Previous Episode: Andrea Waltz: https://youtu.be/tdCz3gOpdOE Oscar Trimboli: https://youtu.be/LR0zyomr3q0 Are you ready to keep growing? Learn more about joining the Auxano Family - https://go.auxano.global/welcome Connect with Direct Selling Accelerator: ➡ Visit our website: https://www.auxano.global/ ➡ Subscribe to YouTube: https://www.youtube.com/c/DirectSellingAccelerator ➡ Follow us on Instagram: https://www.instagram.com/auxanomarketing/ ➡ Sam Hind’s Instagram: https://instagram.com/samhinddigitalcoach ➡ Follow us on Facebook: https://www.facebook.com/auxanomarketing/ ➡ Email us: community_manager@auxano.global If you have any podcast suggestions or things you’d like to learn about specifically, please send us an email at the address above. And if you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Are you ready to join the Auxano Family to get live weekly training, support and the latest proven posting strategies to get leads and sales right now - find out more here: https://go.auxano.globalSee omnystudio.com/listener for privacy information.

What if our effort to listen well actually interfered with the power of listening itself? What happens when we let go and allow listening to be about presence, depth, and genuine human connection? In this episode, we're joined by James Cook, a learning and development specialist in coaching and team development at a large global organization. With 28 years of experience in fast-moving consumer goods—spanning process development, supply chain, business optimization, and leadership—James has spent his career fostering growth and transformation. An ICF- and EMCC-accredited coach, he's deeply committed to the power of listening, not just in leadership and team development, but also in life's most critical moments. As a volunteer listener for Samaritans UK, he brings a unique perspective on the profound impact of listening in times of crisis. In this conversation, James shares personal stories and insights that have reshaped his understanding of what listening truly is—and how he applies these lessons in his daily work. We explore how deep listening builds stronger teams, fosters real connection, and even transforms lives. Enjoy listening in!   “Listening is something that we shouldn't interrupt. It's there between the two of you.” - James Cook   SUPERPOWER Notes: 02:01 – The Journey to Listening Awareness. James Cook reflects on his personal and professional experiences that led him to recognize the power of listening. 05:00 – The Birth of a New Understanding. How the arrival of his daughter with a rare skin condition opened his eyes to the need for deeper listening. 15:30 – The Impact of Crisis on Listening. Exploring how moments of personal loss drove James to volunteer as a listener for the Samaritans. 21:00 – The Power of Presence. James discusses the importance of being fully present in conversations and the impact it has on connection. 28:00 – The Role of Silence in Listening. Understanding how silence can enhance the listening experience and create deeper connections. 31:00 – Listening as a Leadership Skill. Why developing deep listening skills is essential for leaders to drive meaningful change. 38:00 – Practical Tips for Enhancing Listening Skills. James shares actionable strategies for improving listening in everyday interactions. 44:00 – The Future of Listening in Leadership. A discussion on the evolving role of listening in effective leadership and team dynamics.   Key Takeaways: "Sometimes it's not about what you can do for the other person or how good you are at listening. It's actually the offer you make to people in crisis which is your presence and just being there." - James Cook “...sometimes we see it in business meetings that we're almost going in there with an agenda... waiting to have our turn, to have our say." - James Cook “...space will allow the listening to happen, the listening will happen without me doing anything."- James Cook   Recommended podcast episode:  Oscar Trimboli Full Interview: Getting Personal and Down to Business with Listening: https://listeningalchemy.com/listen-in/oscar-trimboli-full-interview-getting-personal-and-down-to-business-with-listening/  Oscar Trimboli on Listening in Organizations and to Customers: https://listeningalchemy.com/listen-in/oscar-trimboli-on-listening-in-organizations-and-to-customers/    Resources and People Mentioned: Samaritans - A charity organization in the UK that provides a listening service for people in crisis or feeling suicidal. Oscar Trimboli - Author and speaker known for his model of the five levels of listening. Nancy Klein - Creator of the "Time to Think" methodology, which focuses on creating thinking environments for effective listening and conversation.   Connect with James Cook Linkedin:https://www.linkedin.com/in/james-cook-a62633/    Connect with Raquel Ark  www.listeningalchemy.com Mobile: + 491732340722 contact@listeningalchemy.com LinkedIn

Oscar Trimboli – best-selling author, award-winning podcast host, and workplace listening expert is on the show! 1 big thing: Most of us listen poorly and that has a surprising impact on leadership, meetings, and productivity.Why It Matters: Better listening means more effective communication, shorter meetings, and stronger organizational alignment.Simple, research-backed strategies to shift from hearing words to understanding true meaning.Tune in to start transforming how you lead and communicate—because effective listening is the ultimate competitive edge.

What are the must-have tools for success? If you’ve ever wondered how successful entrepreneurs stay organised, efficient, and ahead of the game, you’re not alone. I’m often asked, “How do you manage everything while juggling family, business, and personal growth?” Well, today, I’m sharing my top five business tools—the ones I simply can’t do without. These tools range from tech solutions to everyday essentials that keep me focused, productive, and constantly evolving. Over the years, I’ve refined my toolkit, making small changes here and there, but these five have remained my game-changers. As a business owner, a wife, a mother, and an entrepreneur, I know firsthand how important it is to have the right support systems in place. Whether it’s staying organised, producing high-quality content on the go, or making sure I’m always learning and growing, these tools have been my secret weapons. So, if you’re looking for ways to streamline your workflow, maximise efficiency, and take your business to the next level, stick around. I’m about to share the five tools that help me stay on top of everything, no matter where I am or what I’m doing. Let’s dive in! We’ll be talking about: ➡ [0:00] Introduction ➡ [01:51] Getting a really good planner ➡ [02:33] Putting pen to paper ➡ [05:47] Little magic device…mini tripods ➡ [09:19]Why are they important? ➡ [10:45] Read a little…regularly ➡ [13:47] Real cool productivity app ➡ [13:57] Loyalty programs in your business ➡ [16:19] Importance of sound in creating social content ➡ [20:21] Final Thoughts Resources: Daily Greatness planner: https://bit.ly/4hUWVN8 Benro BK15 mini tripod: https://bit.ly/4gIfFOU Tenikle Pro: https://bit.ly/3ETxDR6 Good Notes: https://www.goodnotes.com/ Rode wireless go II: https://bit.ly/3EKFaSj Wireless Lavalier microphone: https://bit.ly/4hHojOP Book: How to Listen by Oscar Trimboli: https://bit.ly/4hIC3ZA Are you ready to keep growing? Learn more about joining the Auxano Family - https://go.auxano.global/welcome Connect with Direct Selling Accelerator: ➡ Visit our website: https://www.auxano.global/ ➡ Subscribe to YouTube: https://www.youtube.com/c/DirectSellingAccelerator ➡ Follow us on Instagram: https://www.instagram.com/auxanomarketing/ ➡ Sam Hind’s Instagram: https://instagram.com/samhinddigitalcoach ➡ Follow us on Facebook: https://www.facebook.com/auxanomarketing/ ➡ Email us: community_manager@auxano.global If you have any podcast suggestions or things you’d like to learn about specifically, please send us an email at the address above. And if you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Are you ready to join the Auxano Family to get live weekly training, support and the latest proven posting strategies to get leads and sales right now - find out more here: https://go.auxano.globalSee omnystudio.com/listener for privacy information.

Have you ever thought about your communication fingerprints as a leader? Or the gap between what you say and what your teams hear? Well, we thought it would be interesting to talk with Oscar Trimboli, a renowned thought leader and expert on the transformative power of listening in effective leadership.   Drawing from his extensive background, including his tenure as marketing director for Microsoft Australia, Oscar has dedicated himself to decoding the behaviors of exceptional listeners. Oscar has authored much on this topic including his most recent book, How to Listen: Discover the Hidden Key to Better Communication.   Oscar believes that true leadership lies in the ability to listen beyond surface-level dialogue, urging leaders to address systemic issues through thematic listening and the exploration of diverse perspectives. By providing tools such as the Listening Quiz, Oscar empowers leaders to evaluate and enhance their listening skills, underscoring that attentive listening can significantly elevate organizational success and leadership effectiveness.   Through our conversations, we touched on points such as:   - Active listening and deep listening are crucial skills for leaders, focusing on understanding what isn't said in conversations.   - Leaders can anticipate and navigate complex team challenges by actively listening and sensing emotions.   - Transformational leadership through listening involves uncovering systemic issues and sensing emotions beyond spoken words.   - The speed difference between speaking and listening can lead to distractions, emphasizing the importance of how things are said.   - Identifying the ‘Four Villains of Listening', including dramatic, interrupter, lost, and shrewd barriers, hinder effective communications.   - Encouraging self-connection with listening abilities through an assessment can lead to improved communication and relationships.   About the guest:   Oscar Trimboli is a best-selling author, host of the Apple award-winning podcast Deep Listening, and a sought-after keynote speaker. Along with the Deep Listening Ambassador Community, he is on a quest to create 100 million deep listeners in the workplace. Through his work, Oscar has experienced first-hand the transformational impact leaders can have when they listen beyond words. He believes that when leadership teams focus their attention and listening, they will build organizations that create powerful legacies for the people they serve – today and, more importantly, for future generations.   Connect with Oscar: Take the Listening Quiz: www.listeningquiz.com Website: https://www.oscartrimboli.com/ LinkedIn: https://www.linkedin.com/in/oscartrimboli/   Connect with Allison: Feedspot has named Disruptive CEO Nation as one of the Top 25 CEO Podcasts on the web and it is ranked the number 10 CEO podcast to listen to in 2024! https://podcasts.feedspot.com/ceo_podcasts/ LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/ Website: https://www.disruptiveceonation.com/ Twitter: @DisruptiveCEO    #CEO #brand #startup #startupstory #founder #business #businesspodcast #podcast  Learn more about your ad choices. Visit megaphone.fm/adchoices

Today's episode was originally livestreamed in February 2025. Shaney Crawford hosts a conversation as Claire Pedrick and Oscar Trimboli delve into the complexities of listening, coaching dynamics, and the importance of dialogue.    They will continue the conversation in a Livestream on YouTube and Linked In on Tuesday 4th March 2025 (UK) at 10.15am. Or… you can join the audience in the studio. Here's your guest pass   Today they explore the roles of speakers and listeners, emphasizing courage and openness in meaningful exchanges. The discussion highlights the ‘third space' in conversations, where the dialogue itself gains significance. Audience insights enrich the conversation, prompting reflections on coaching ethics and the importance of being present. The speakers also delve into coaching nuances, the significance of backstory, and the boundaries coaches must recognize. They explore navigating workplace conversations and reflect on their personal listening and coaching journeys. The conversation emphasizes continuous learning in coaching and the need for self-awareness and adaptability.   Key Takeaways: Listening requires courage and openness. The speaker's role is crucial in listening. Effective listening is a two-way process. Dialogue has its own depth and direction. Awareness of the third space enhances dialogue. Backstory should be approached cautiously. Self-awareness is key in handling emotions. Listening is an ongoing journey. Every conversation is a learning opportunity. Contact: Oscar linkedin.com/in/oscartrimboli Shaney linkedin.com/in/shaneycrawford Contact Claire by emailing info@3dcoaching.com or checking out her 3D Coaching Supervision Community   If you like this episode, subscribe or follow The Coaching Inn on your podcast platform or our YouTube Channel to hear or see new episodes as they drop.    If you'd like to find out more about 3D Coaching, you can get all our new ideas and offers in our weekly email.    Coming Up:  Tony Castro joins Claire to talk about the sound of coaching Join Claire for an Open House at The Coaching Inn on Friday 28th March 2025 08.00-18.00 (UK). Come when you like. Stay as long as you like. Book here   Key Words listening, coaching, dialogue, communication, audience engagement, speaker dynamics, ethics in coaching, deep listening, conversation skills, personal growth, coaching, listening, backstory, workplace communication, self-awareness, emotional intelligence, coaching boundaries, effective communication, personal growth, coaching techniques

Mastering the Art of Listening: Insights from Oscar Trimboli | Part 2 What if the way you think you're listening is actually shutting down the most important conversations in your life?   In the second part of our engaging conversation with Oscar Trimboli, author of 'How to Listen' and 'Breakthroughs: How to Confront Assumptions,' we delve deeper into the nuances of effective listening. Link to episode 1: https://podcasts.apple.com/ca/podcast/the-dov-baron-show/id272512829?i=1000692765197 . Oscar Trimboli, the acclaimed author of the international bestseller "How to Listen" and the previous "Breakthroughs: How to Confront Assumptions." Oscar brings his wealth of knowledge to unravel the layers of true listening. . Oscar discusses the importance of listening with not just your ears, but also your eyes and entire body. He introduces the 'villains of listening'—dramatic, lost, shrewd, and interrupting listeners—and offers practical strategies to navigate these challenges, particularly in professional settings. The episode also covers how meaning plays a crucial role in communication and offers actionable tips for improving listening habits in various contexts. Learn how top executives use these techniques to enhance their leadership and organizational success. .  Website https://www.oscartrimboli.com/ https://www.oscartrimboli.com/podcasts/ Social Media https://www.linkedin.com/in/oscartrimboli/?originalSubdomain=au https://www.youtube.com/channel/UC_kkHeR0dGfAZGQ6AGHCvvg . 00:00 Introduction and Recap of Part One 00:55 Listening Beyond the Ears 02:20 Visual vs. Auditory Listening 03:55 Understanding Listening Preferences 04:43 Effective Communication Techniques 11:28 The Importance of Shared Meaning 23:13 Are You Unknowingly One of The ‘Four Villains of Listening'? 26:55 Practical Tips for Better Listening 29:05 Conclusion and Resources . . Dov Baron's brand new course has just been released on coursifyx.com/belonging ------------- Titled: "CREATING A CULTURE OF BELONGING." The course is divided into eight sections, each guiding you through exactly how to create a culture of belonging. . Because: CREATING A CULTURE OF BELONGING MAXIMIZES PERSONAL AND CORPORATE SUCCESS. Get Ready to strap on the tanks and Dive Deep into What it Takes to Create a Culture of Belonging in your organization! Are you curious to know more? coursifyx.com/belonging .  "Those Who Control Meaning for The Tribe, Also Control The Movement of That Tribe" #leadership #leadershipdevelopment #emotionsourcecode #neuroscience #emotional #meaning #emotional #logic #culture #curiosity #humanbehavior

Coming Up:   Tuesday 4th March 10.15-11.15 (UK) Claire, Oscar Trimboli and Shaney will continue the listening experiment. Join the audience in the studio or follow the Livestream on our YouTube or Linked In channels   Friday 28th March 08.00-18.00 (UK) Open House at The Coaching Inn - get your guest pass here

The world is loud with opinions and advice; true listening has become a rare superpower that transforms ordinary interactions into deeply insightful exchanges. Do You Know How To Listen Beyond The Words? . Unlocking the Secrets of Deep Listening with Oscar Trimboli | Dov Baron Show In this episode of the Dov Baron Show, host Dov Baron dives into the transformative power of true listening with acclaimed author and communications expert Oscar Trimboli.  . They discuss Oscar's journey from overcoming personal challenges to mastering the art of listening. Oscar introduces listeners to the neuroscience behind listening, the subtle art of hearing the unsaid, and understanding the unspoken. . Through practical tips and insightful anecdotes, they explore how to enhance your listening skills in both professional and personal settings. Tune in to learn how to become a deep listener and transform your interactions. . Website https://www.oscartrimboli.com/ https://www.oscartrimboli.com/podcasts/ Social Media https://www.linkedin.com/in/oscartrimboli/?originalSubdomain=au https://www.youtube.com/channel/UC_kkHeR0dGfAZGQ6AGHCvvg . 00:00 Introduction  00:25 Meet Oscar Trimboli: The Listening Expert 02:40 Oscar's Personal Journey and Early Challenges 03:39 The Corporate Epiphany: Listening as a Superpower 07:24 Understanding Assumptions in Communication 12:17 The Five Levels of Listening 14:49 Practical Tips for Effective Listening 17:37 The Power of Asking the Right Questions 20:47 The Numbers Behind Effective Communication 27:30 Applying Listening Skills in Personal and Professional Life 28:57 Conclusion of Part One and Resources . Dov Baron's brand new course has just been released on coursifyx.com/belonging ------------- Titled: "CREATING A CULTURE OF BELONGING." The course is divided into eight sections, each guiding you through exactly how to create a culture of belonging. . Because: CREATING A CULTURE OF BELONGING MAXIMIZES PERSONAL AND CORPORATE SUCCESS. Get Ready to strap on the tanks and Dive Deep into What it Takes to Create a Culture of Belonging in your organization! Are you curious to know more? coursifyx.com/belonging .  "Those Who Control Meaning for The Tribe, Also Control The Movement of That Tribe" #leadership #leadershipdevelopment #emotionsourcecode #neuroscience #emotional #meaning #emotional #logic #culture #curiosity #humanbehavior

Get ready for a fascinating discussion on the overlooked leadership skill of listening, featuring Oscar Trimboli, author of the book How to Listen: Discover the Hidden Key to Better Communication. Oscar Trimboli draws on decades of research and over 24,000 workplace interviews to provide science-backed insights on how leaders can become exceptional listeners. You'll discover why most of us are only hearing 14% of what people actually say and how to tap into the other 86%. Learn simple but powerful techniques to tune into conversations, avoid assumptions, and strengthen relationships through mindful listening. Whether leading teams or tackling complex challenges, this episode provides leaders the tools to listen their way to better outcomes.   Actionable Takeaways:- Hear Oscar's origin story and how a jaw condition as a teenager shaped his listening superpower.- Learn why listening starts with focusing on yourself first, not the speaker. - Discover Oscar's "listening battery" technique and how to recharge before conversations.- Get simple meeting tweaks to arrive fully present and boost listening.- Find out the three magic numbers behind listening dilemmas at work.- Learn to recognize your listening orientation and when to shift approaches.  - Hear how self-assessment biases hinder our listening abilities.- Discover questions to uncover what hasn't been said.- Get Oscar's top recommended practice for better listening right away.Recommended Resources How to Listen: Discover the Hidden Key to Better Communication The Listening Quiz  How to Use Inquiry to Spark Breakthrough Ideas with the Author of A More Beautiful Question & The Book of Beautiful Questions with Warren Berger Connect with Oscar TrimboliOscar Trimboli Website Oscar Trimboli LinkedIn  Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

Justin Jones-Fosu, author of I Respectfully Disagree: How to Have Difficult Conversations in a Divided World, joins me for a conversation that's both timely and transformative. Justin is a dynamic speaker, workplace researcher, and the founder of Work Meaningful, where he helps individuals and organizations foster inclusion and meaningful relationships. In this episode, we dive into the art of respectful disagreement. From exploring nuanced perspectives to embracing curiosity, Justin shares actionable insights that empower us to navigate divided conversations with grace and humanity. Whether at work, in communities, or at home, his pillars for disagreement will resonate deeply with anyone looking to improve communication and relationships. Key Discussion Points The importance of nuance and seeking common ground in conversations. Why respectful disagreement begins with challenging your own perspective. Practical steps for cultivating curiosity and deep listening in a distracted world. The role of humor in diffusing tension—and how it can backfire. Strategies for creating meaningful connections in personal and professional settings. Justin's Circles of Grace Challenge and its role in building empathy. How consistency and sustainability factor into building better relationships. Justin's insights remind us that disagreement doesn't have to divide us—it can bring us closer when handled with respect and intention. His practical advice and heartfelt approach offer tools to create more meaningful relationships, both at work and beyond. Be sure to check out his book, I Respectfully Disagree, for even more guidance on navigating today's complex conversations. Links Worth Exploring Connect with Justin: Website | Instagram | YouTube | LinkedIn Learn more about Justin's book: Click here Buy Justin's latest book: I Respectfully Disagree: How to Have Difficult Conversations in a Divided World Watch his TEDx Talk: Don't Take the Exit on People: A Diversity & Inclusion Approach Who's the GOAT? Click here to find out Terry Crews on Nuance: The Rich Roll Podcast Read this book: Dialogue: The Art Of Thinking Together Read this article: Carol Dweck: A Summary of Growth and Fixed Mindsets Related Conversation: Episode 473: Oscar Trimboli talks about Deep Listening Related Blog Post: “At Least He's Consistent” Thanks to all of the sponsors of this episode. You can find all of the sponsors you heard me mention on this episode on our Podcast Sponsors page. Want to support the podcast? Beyond checking out our sponsors, you can subscribe to the show wherever you listen to podcasts. You can subscribe on Spotify and also on Apple Podcasts. Not using either of those to get your podcasts? Just click on this link and then paste the podcast feed into your podcast app of choice. Thanks again for listening to A Productive Conversation. See you later. Learn more about your ad choices. Visit megaphone.fm/adchoices

Justin Jones-Fosu, author of I Respectfully Disagree: How to Have Difficult Conversations in a Divided World, joins me for a conversation that's both timely and transformative. Justin is a dynamic speaker, workplace researcher, and the founder of Work Meaningful, where he helps individuals and organizations foster inclusion and meaningful relationships.In this episode, we dive into the art of respectful disagreement. From exploring nuanced perspectives to embracing curiosity, Justin shares actionable insights that empower us to navigate divided conversations with grace and humanity. Whether at work, in communities, or at home, his pillars for disagreement will resonate deeply with anyone looking to improve communication and relationships.Key Discussion Points The importance of nuance and seeking common ground in conversations. Why respectful disagreement begins with challenging your own perspective. Practical steps for cultivating curiosity and deep listening in a distracted world. The role of humor in diffusing tension—and how it can backfire. Strategies for creating meaningful connections in personal and professional settings. Justin's Circles of Grace Challenge and its role in building empathy. How consistency and sustainability factor into building better relationships. Justin's insights remind us that disagreement doesn't have to divide us—it can bring us closer when handled with respect and intention. His practical advice and heartfelt approach offer tools to create more meaningful relationships, both at work and beyond. Be sure to check out his book, I Respectfully Disagree, for even more guidance on navigating today's complex conversations.Links Worth Exploring Connect with Justin: Website | Instagram | YouTube | LinkedIn Learn more about Justin's book: Click here Buy Justin's latest book: I Respectfully Disagree: How to Have Difficult Conversations in a Divided World Watch his TEDx Talk: Don't Take the Exit on People: A Diversity & Inclusion Approach Who's the GOAT? Click here to find out Terry Crews on Nuance: The Rich Roll Podcast Read this book: Dialogue: The Art Of Thinking Together Read this article: Carol Dweck: A Summary of Growth and Fixed Mindsets Related Conversation: Episode 473: Oscar Trimboli talks about Deep Listening Related Blog Post: “At Least He's Consistent” Thanks to all of the sponsors of this episode. You can find all of the sponsors you heard me mention on this episode on our Podcast Sponsors page.Want to support the podcast? Beyond checking out our sponsors, you can subscribe to the show wherever you listen to podcasts. You can subscribe on Spotify and also on Apple Podcasts. Not using either of those to get your podcasts? Just click on this link and then paste the podcast feed into your podcast app of choice.Thanks again for listening to A Productive Conversation. See you later.Learn more about your ad choices. Visit megaphone.fm/adchoices

Oscar Trimboli is the author of best selling book “How To Listen: Discover the hidden key to better communication”. Oscar is also host of the Apple award-winning podcast Deep Listening, and a sought-after keynote speaker. He is passionate about using the gift of listening to bring positive change in homes, workplaces, and cultures around the world. Through his work with chairs, boards of directors, and executive teams in local, regional, and global organizations, Oscar has experienced firsthand the transformational impact leaders and organizations can have when they listen beyond the words. We had a great conversation discussing how both a golf coach and student can listen better in a golf lesson to retain more knowledge. This conversation was not only useful for the lesson tee but in everyday life. More information on Oscar in the link below. https://www.oscartrimboli.com

In 2024, Oscar Trimboli joined Claire Pedrick at The Coaching Inn, on the suggestion of Shaney Crawford who is training to be a coach. There was lots of learning on every side. This extended (nearly 3 hours) episode of The Coaching Inn has four sections.  The original discussion from the first podcast that I did with Oscar.  A recording of your responses to what we said - thank you to everyone who sent in reflections An invitation to experiment where Shani and Oscar and I reflect on the responses to the original episode.  An Episode with Kathryn Mannix about listening There are many ways that you can listen to this: you can watch the video or you can listen to the audio or you can do both you can watch and listen in one sitting you can watch and listen to each section, pausing, noticing, reflecting, with one or two days until your next listen to let the learning emerge slowly or you might want to watch or listen together with someone else. That might be somebody at work, it might be someone you work with, it might be another coach, either at the same time or during the same week. Using this technique, you're going to help each other hear and discover something new about listening, something varied and something different. Watch and listen to what's said and notice how it's being said Taking notes or not taking notes, whichever works for you, whether it's words or icons, diagrams or something else, might be a useful way of engaging.    Go Deeper Of course, we will really look forward to hearing your feedback and finding out how you're using this and what you're learning, because we're still learning too. Email info@3dcoaching.com with the title Listening   Contact  Oscar Trimboli Shaney Crawford Claire by emailing info@3dcoaching.com or checking out her 3D Coaching Supervision Community - we will be running new cohorts of Deeper Noticing and Deeper Partnership in 2025 - let Claire know and you'll be the first to know when we open bookings   If you like this episode, subscribe or follow The Coaching Inn on your podcast platform or our YouTube Channel to hear or see new episodes as they drop.    If you'd like to find out more about 3D Coaching, you can get all our new ideas and offers in our weekly email.    Coming Up:  Soon: Open Table - Crossing the Bridge to Full Time Coaching   Keywords coaching, listening, communication, cultural perspectives, silence, dialogue, engagement, feedback, personal growth, listening techniques, listening, communication, silence, culture, storytelling, coaching, connection, presence, multilingualism, reflection, listening, communication, language learning, presence, feedback, coaching, dialogue, engagement, emotional intelligence, mindfulness, listening, communication, coaching, flexibility, curiosity, silence, presence, dialogue, co-creation, life transitions

Every coffee shop hosts within its walls countless stories. The life that happens on the pltform of a cafe is just breath taking. This includes stories that showcase you and your team's values in action. Wil Guidara talks about these as legends that embody the and illustrate what we are all about. Be this as it may, stories somehow do not take up very much, if any, time or attention when we onboard, train, and talk about the work with our staff On today's episode of Shift Break we will be talking about why you need to be paying attention to the moments in your cafe that demonstrate the real life applications of the t and values you espouse. Doing this as a discipline and rhythm will both deepen your appreciation for what your cafe creates in the lives of others and make it more likely those stories continue to unfold well into your shop's future.  Related Episodes: Your Employee Handbook is Worthless 165: The Art of Deep Listening w/ Oscar Trimboli 181 : Organizational Self-Knowledge 476: Founder Friday! The Story of Story Coffee w/ Don Niemyer of Story Coffee Co.   If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com  

Join us as we celebrate 200 episodes of The Leadership Project with a special reflection on the invaluable lessons from our distinguished guests. Discover the 6Cs of communication with Lisa Partridge and learn how conscious leadership and presence can make others feel seen and heard, as emphasized by Jennifer Mulholland, Jeff Shuck, Brendan Watt, and Pam Marcheski. Marvel at the transformative power of purpose, deep listening, and meaningful impact, highlighted by Kimberly Abbott, Zach Mercurio, Don Campbell, and Otto Sharma.Unlock the secrets of effective communication and influence with insights from Oscar Trimboli on the art of deep listening. Learn how to follow curiosity for more meaningful conversations, inspired by Don Campbell's episode, and grasp the concept of becoming a multiplier in leadership through Irial O'Farrell and Liz Wiseman's wisdom. Understand the importance of psychological safety from Stephen Shedlesky, Heather Hansen, and Stefan Weidner, and dive into the critical themes of feedback, diversity, equity, and inclusion with expert insights from Aga Bajer, Molly McGrath, Martine Kalaw, Beth Ridley, Dr. Alessandra Wall, Yoshiko Stowell, and Lisa Tromba.Mastering a high-performance mindset is crucial for leadership, and this episode covers it all—from Dr. John Demartini's insights on manifestation and values to Bryce Henson and Scott Mautz on resilience and stoicism. Learn Timothy Gallwey's equation of performance as potential minus interference, and hear a heartfelt reflection with my wife, Sei, on the leadership journey we've undertaken together. Don't miss our special competition announcement at the end, where you can win a prize by sharing your reflections on the show!Send us a textC-Suite StrategiesWelcome to C-Suite Strategies, the podcast where we discuss the art of scaling businesses.Listen on: Apple Podcasts SpotifySupport the show✅ Follow The Leadership Project on your favourite podcast platform and listen to a new episode every week!

In a special show to mark 100 episodes, Andy Goram looks back at the 99 previous conversations and picks a collection of standout moments that either particularly resonated, made him think, filled his heart or have stuck with him. The compilation of clips covers a range of employee engagement and workplace culture-linked topics including Purpose, Significance, Leadership, The Changing Workplace, Trust, Burnout, Commerciality, Compassion and Deep Listening. ----more---- Key Takeaways The difference between the meaning of work and the meaning in work The requirements for productive self-managed teams How to create employee commitment at work The connection between employee engagement and burnout How to blend commercial and compassionate skills in developing leaders The 3 secret numbers to turn you into a deep listener ----more---- Key Moments The key moments in this episode are: 00:00:10 - Introduction to Sticky From The Inside 00:01:18 - Looking back at 100 episodes 00:03:33 - Zach Mercurio: The meaning in work 00:07:44 - Work: A paycheck or more? 00:10:44 - Perry Timms: The changing workforce 00:14:18 - Agency comes with responsibility 00:16:36 - Evangelising leaders 00:18:22 - Joe Mull: Commitment at work 00:22:09 - Employalty: The nine dimensions of employee commitment 00:25:33 - What's at the core of employee engagement? 00:27:23 - Emma Bridger: The darker side of employee engagement 00:31:40 - Can you link employee engagement to results? 00:34:47 - Barrie Robinson: Creating great experiences 00:36:50 - Leadership characteristics 00:42:00 - Oscar Trimboli: 3 numbers behind deep listening 00:44:29 - The difference with deep listeners 00:47:38 - Podcast Close ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter/X here Follow the Podcast on Facebook here Check out the Bizjuicer Website here Get a Free Consultation with Andy here Check out the Bizjuicer Blog here Download the Podcast here ----more---- Useful Links Listen to episode 9 with Zach Mercurio here Listen to episode 25 with Perry Timms here Listen to episode 77 with Joe Mull here Listen to episode 44 with Emma Bridger here Listen to episode 54 with Barrie Robinson here Listen to episode 61 with Oscar Trimboli here ----more---- Full Episode Transcript Get the full transcript of the episode here

Dr. Laura welcomes Oscar Trimboli, award-winning author, podcast host, and global expert on listening, to the show to talk about listening and how our inability to listen properly is hurting us at work and beyond. Oscar worked extensively in marketing and technology in his career and has a lot of experience in consulting with organizations, all of which give him great insight into the way people listen, or don't listen, to each other and how to change that.Oscar traces his work in listening back to a boardroom in 2008 where he was challenged by the CEO's statement to him: “If you could code how you listen, you could change the world”. He explains that the difference between hearing and listening is action. His new book, How to Listen, addresses research on the subject of listening as well as guidance into listening to what is said and not simply our interpretations of what we hear. Dr. Laura and Oscar discuss different ineffective listening styles that people often fall into and Oscar's tips on how to improve listening. Oscar's insight will resonate with everyone who hears this episode and challenge us to really listen, and not just hear, what he's saying. “So please just be conscious that you can improve your listening simply by asking people one extra question, or simply by knowing that the word listen and the word silent have exactly the same letters. So if you just wanted one tip from our conversation today, that would be it. … Therefore just be silent just a little bit longer and you'll be surprised. That breath they've taken doesn't mean they've finished what they're saying. They're just collecting their thoughts.” Oscar TrimboliAbout Oscar Trimboli:Oscar Trimboli is an author, host of the Apple award-winning podcast Deep Listening and a sought-after keynote speaker. Along with the Deep Listening Ambassador Community, he is on a quest to create 100 million deep listeners in the workplace.Through his work with chairs, boards of directors, and executive teams, Oscar has experienced first-hand the transformational impact leaders can have when they listen beyond words. He believes that when leadership teams focus their attention and listening, they will build organizations that create powerful legacies for the people they serve – today and, more importantly, for future generations.Oscar is a marketing and technology industry veteran working for Microsoft, PeopleSoft, Polycom, and Vodafone. He consults with organizations, including American Express, AstraZeneca, Cisco, Google, HSBC, IAG, Montblanc, PwC, Salesforce, Sanofi, SAP, and Siemens. He is the author of how to listen – discover the hidden key to better communication – the most comprehensive book about listening in the workplace, Deep Listening – Impact beyond words and Breakthroughs: How to Confront AssumptionsOscar loves his afternoon walks with his wife, Jennie, and their dog Kilimanjaro. On the weekends, you will find him playing Lego with his grandchildren.Resources:Website: OscarTrimboli.comOscar Trimboli Podcast: Deep Listening - Impact beyond words“how to listen: discover the hidden key to better communication” by oscar trimboliOscar Trimboli on LinkedIn“The Square and the Tower: Networks and Power, from the Freemasons to Facebook” by Niall FergusonLearn more about Dr. Laura on her website: https://drlaura.liveFor more resources, look into Dr. Laura's organizations: Canada Career CounsellingSynthesis Psychology

In this episode of "5 Minute Advice for Authors," Oscar Trimboli, author of "How to Listen: Discover the Hidden Key to Better Communication," explains that listening goes far beyond hearing someone's words. Oscar teaches how to listen for what is not said. Additionally, Oscar offers advice on various ways to disseminate one's message beyond the traditional book format. He discusses creating multiple expressions of an idea, such as audio formats, visual books, and interactive quizzes, to engage a broader audience and enhance the impact of the core message. Finally, He highlights the supportive environment provided by Stephen, his audiobook director, who not only helped coordinate multiple voice actors but also created a space that allowed Oscar to deliver his best work comfortably.Learn more about the best podcasts for authors, and how to become a thought leader worth listening to at http://5MinuteAdviceforAuthors.comSubscribe to our YouTube Channel for more wisdom: Twin Flames Studios

Every day in the cafe we are called on to communicate "in the moment". Whether we are baristas, trainers, managers, or owners ; how effective we are in those moments determines the culture and effectiveness of our business. Wouldn't it be great if there were tools and methods formed specifically to help you not freak out under the pressure of impromptu speaking but to be clear and confident instead? Well you're in luck because today we get to talk with the author of the book Think Faster, Talk Smarter, Matt Abrahams!  Matt Abrahams is a passionate, collaborative and innovative educator, author, podcast host, and coach. He is the Larsen Lam Family Lecturer in Organizational Behavior at Stanford University's Graduate School of Business where he teaches two very popular classes in Strategic Communication and Effective Virtual Presenting. He received Stanford GSB's Alumni Teaching Award in recognition of his valued service to teaching Stanford Alumni around the world. In addition to his teaching, Matt is much sought-after keynote speaker and communication consultant for Fortune 100 companies. His online talks garner millions of views and he hosts the popular, award winning GSB podcast called Think Fast Talk Smart. Matt is also the author of the book that is the subject of today's conversation, "Think Faster, Talk Smarter" which equips the reader with tools and strategies to be confident, articulate, and effective when called upon to speak "in the moment" We cover The Importance of Impromptu Communication Reducing the Pressure of Spontaneous Communication The Role of Listening in Effective Communication Crafting Clear and Concise Messages The Role of Values and Reputation in Communication Improving Communication Skills through Reflection, Repetition, and Feedback LINKS: https://mattabrahams.com/   Related Episodes: Blog: Good Communication is “For Here” 443: Want Impactful Messaging? Keep it Simple! w/ Author Ben Guttmann 165 : The Art of Deep Listening w/ Oscar Trimboli 415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli 379 : Encore Episode! How to Deliver Difficult Feedback w/ Tom Henschel : Plus Bonus Content 334 : How to Approach Deescalation w/ Melissa Tucker of Mind Over Matters and Pathways to Peace 331 : The 7 Deadly Sins of my Career Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee   The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com  

This is a great episode, I wanted to bring it back to the top for our new listeners and it is worth a relisten if you have already heard it a few years ago. Enjoy! https://buildcs.net

Are you looking for additional ways to engage with employees, customers, partners, investors and other critical stakeholders?  If so, consider that impactful, transformative communication comes from more than how you shape your message. Our guest, Oscar Trimboli shares that  “deep listening” can be what others have called a “leadership superpower.” Oscar Trimboli is a keynoteRead More The post How “Deep Listening” Can Be a Leadership Superpower – with Oscar Trimboli appeared first on Business Advancement.

Michael McQueen: Mindstuck Michael McQueen has spent the past two decades helping organizations and leaders win the battle for relevance. He specializes in helping clients navigate uncertainty and stay one step ahead of change. Michael is a bestselling author of nine books and a familiar face on the international conference circuit, having shared the stage with the likes of Bill Gates, Dr. John C. Maxwell, and Apple co-founder Steve Wozniak. Having formerly been named Australia's Keynote Speaker of the Year, he has been inducted into the Professional Speakers Hall of Fame. He is the author of Mindstuck: Mastering the Art of Changing Minds*. There's a lot of evidence that our minds would rather feel right than be right. How then, do you influence someone when they are really convinced of their position? In this conversation, Michael and I discuss the initial steps that help in changing people's minds. Key Points Our tendency is to convince to the inquiring mind, but we'll do better if we speak to the instinctive mind first. Help others lessen loss and maintain dignity by preserving titles, language, and symbols in things that are new. Instead of trying making an argument, ask a question that allows the other person to listen to themselves. Ask questions that clarify points of resistance or misunderstanding. Speak like you're right, listen like you're wrong. Resources Mentioned Mindstuck: Mastering the Art of Changing Minds* by Michael McQueen Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Influence Executives, with Nancy Duarte (episode 450) Four Habits That Derail Listening, with Oscar Trimboli (episode 500) Three Practices for Thriving in Negotiations, with William Ury (episode 669) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

If there is one thing most people agree upon, it is that they hate meetings. Have you ever considered why that is? Usually we hate meetings because they seem like a waste of time that only brings more confusion rather clarity. Poorly conducted or conceived meetings have led many of us to either give up entirely or to simply doggedly continue with ineffective meetings in spite of knowing they are not helping. There is a better way.  Today we will be talking about the main meetings you should be having regularly, how to conduct them, why, and what we can and should expect as a result when they are made a part of our coffee shops foundation of communication and staff care.  We discuss:  Why we hate meetings The reason we don't follow through  One one ones Team meetings Performance reviews and tracking Manager meetings Related articles: 426: Fostering a Culture of Continuous Improvement 415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli

True listening is a rare gift, and it can lead to deeper connection and understanding. Leaders often assume they know how to listen, when in reality they have room to grow.Gayle Lantz speaks with Oscar Trimboli, an expert on deep listening. Oscar challenges assumptions and offers insights to help leaders listen at a higher level.Find the full show notes at: https://workmatters.com/The-Power-of-Deep-Listening-with-Oscar-Trimboli

Bob London and I discuss the power of Radically Authentic Discovery in customer success, emphasizing deep listening and strategic questioning to uncover true customer insights and drive engagement. Bob shares practical tips and the psychological foundations behind his method, inspiring CS leaders to adopt a more human-centered approach in their conversations.Have you ever been blindsided by a customer churning?It's not that your health score needs adjusting (again) or that they were being dishonest.You just weren't asking the RIGHT QUESTIONSJoin us for the first guest episode of “Psychology of Customer Success” and learn Bob London's psychology-based method for getting the full story out of your customers, so you can understand their pain points, and highest priorities to provide the best guidance on how they can leverage your product to produce the outcomes their business needs - NOW.BY THE TIME YOU FINISH LISTENING, YOU'LL DISCOVERHow to stop talking AT your customers and start understanding THEM (and why that's harder than you might think!)Why you should “Go Deckless” at your next business review What kinds of questions to ask to unlock the full story of your customer retention and expansion opportunities - as well as unearth hidden risk factorsWhen you finish listening, I'd love to hear your biggest takeaway from today's episode. Share a post on LinkedIn and tag me (@Rachel Haynes Provan) and @Bob London!While you're there, make sure you follow me on LinkedIn so you can see behind the scenes of how I built and scaled World-Class CS departments for over 15 years, and how you can too.Resources mentioned in this episode: https://www.boblondon.co/ - Bob London's Website https://www.linkedin.com/in/boblondon/  - Bob London's LinkedIn Profile https://www.oscartrimboli.com/podcasts/ - Oscar Trimboli's Podcasthttps://www.audible.com/pd/Youre-Not-Listening-Audiobook/1250263727 - Kate Murphy's You're Not Listening (AudioBook)CONNECT WITH RACHELFollow at: LinkedInInstagram WEBSITE https://provansuccess.comPODCAST WEBSITEhttps://psychologyofcustomersuccess.comWORK WITH RACHEL: CS Leadership Academy

Would you call yourself a good listener? How can listening genuinely lead to a fuller and quicker transformation? What differentiates great leaders who listen well from adequate leaders? In this podcast episode, Joe Sanok speaks about how to listen and discover the hidden key to better communication with Oscar Trimboli. Podcast Sponsor: Alma Going in-network […] The post How to Listen: Discover the Hidden Key to Better Communication with Oscar Trimboli | POP 959 appeared first on How to Start, Grow, and Scale a Private Practice | Practice of the Practice.

The interview with Oscar Trimboli was about deep listening skills to extract insights for leaders to become better listeners and communicators. Key Takeaways We discuss "what's the cost of not listening?" early in the interview to draw people in.Listen with your whole body - drink water, play music etc. to ground yourself before meetings.Ask for feedback subtly by asking "what's one thing you'd change about this meeting?" rather than directly. Topics: Oscar's journey to deep listening As a teenager, Oscar's protruding jaw made him self-conscious so he learned to ask good questions and listen to avoid drawing attention to himself.Playing card games with diverse nationalities, Oscar learned to read body language and non-verbal cues since they spoke other languages.A pivotal moment was when his Microsoft VP told him he could "change the world" if he could code how to listen well. Productive vs unproductive ego Ego can be useful to protect us but unproductive when trying to dominate others.Leaders should ask if their ego is being productive or not in conversations.Productive ego invites perspectives from whole group before speaking again. Whole body listening Listen with your whole body by grounding yourself before meetings (drink water, play music etc.)As host, don't start meetings on the hour - give a 5 minute buffer for people to transition.Do walking 1-on-1 meetings to fully tune in. Leaning into emotional conversations Don't run from emotional conversations - ask "when did you form this perspective?" to dig deeper.Silence draws out truth; pauses are okay and even powerful. Seeking feedback as a leader Don't directly ask for feedback from low-trust relationships.Subtly ask "what's one thing you'd change?" or "how would you summarize this meeting?" You can learn more about Oscar over at his website, Oscar Trimboli. You can also take the Listening Quiz to learn about how you can improve your listening skills. You can also connect with him on LinkedIn. You can also check out his book, How to Listen (Amazon Link). As always, if you have any questions or want to submit a guest for the podcast that you think would be amazing, just reach out to me on the Dig to Fly website, and I'll do my best to get them on. If you enjoy the interview, please take 30 seconds to rate the Dig to Fly podcast on your favorite platform. Thanks!

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, Oscar Trimboli, Author, Professional Speaker, Apple Award-winning Podcast Host, talks about how to listen, really.  You'll learn about: Your listening compass. 15%-75% reduction in meeting time if you listen correctly. A dirty little hack. We discuss: Colors of listening. A case study in listening. The right questions to ask. Follow Oscar Trimboli on LinkedIn: https://www.linkedin.com/in/oscartrimboli/ How To Listen: https://www.oscartrimboli.com/howtolisten Listening Quiz: https://www.oscartrimboli.com/listeningquiz/ The Marketing Academy LinkedIn page: https://www.linkedin.com/school/the-marketing-academy/ The Marketing Academy website: https://themarketingacademy.org/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1

In today's must-listen episode of "Mind Your Leadership" Podcast, join us as we dive deep with Oscar Trimboli, a renowned expert in the art of deep listening, on a journey to transform how we connect with others and ourselves. 

Oscar Trimboli is an award-winning author, host of the Apple award-winning podcast Deep Listening and a sought-after keynote speaker. His third book is how to listen – discover the hidden key to better communication – the most comprehensive book about listening in the workplace. Along with the Deep Listening Ambassador Community, he is on a quest to create 100 million deep listeners in the workplace. Under the category of “must listen” this would be one of them as Lou listens to Oscar from across the globe (he's from New Zealand) on Thrive LouD. ***CONNECT WITH LOU DIAMOND & THRIVE LOUD***

Heather Younger: The Art of Active Listening Heather Younger is an experienced international keynote speaker, best-selling author, CEO, and Founder of Employee Fanatix. Known as The Employee Whisperer, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. She is a Certified Diversity Professional, certified in Emotional and Social Intelligence and DiSC, and is also the author of three books. Her previous best-selling book, The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations, was praised for offering powerful insights for developing authentic, thoughtful, and purposeful leaders and change-makers. She's the author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood*. When you know how to listen, people will share more. We may or may not always be able to resolve every concern, but we can be sure others are heard. In this conversation, Heather and I discuss how we can shift from listening for what we want to hear towards listening for what we need to learn. Key Points Some issues can only be resolved through better listening. That alone makes this a critical skill for leaders. When you know how to listen, people will bring things to you. Listen for not what you want to hear but what you want to learn. Listening is not just about what's been said, but also about what is seen. Get beyond simply, “What I hear you saying is…” Some leaders have a fear about the direction that a response might take a conversation. Remember that often people first and foremost want to be heard, regardless of what happens next. Nobody is ready to listen at every moment. Taking time to center yourself for a conversation in a few minutes or later in the day can be helpful for both parties. Resources Mentioned The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood* by Heather Younger Art of Active Listening Certification Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Have Conversations That Matter, with Celeste Headlee (episode 344) Four Habits That Derail Listening, with Oscar Trimboli (episode 500) How to Help Others Be Seen and Heard, with Scott Shigeoka (episode 654) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.