Can you bootstrap a profitable startup in 2019? 37signals did it in 2004, and since then thousands of entrepreneurs, developers, designers, and product people have tried to launch their own web apps. But with so many venture-backed startups now, is it still possible? Follow Jon and Justin as they bu…
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Listeners of Build Your SaaS – bootstrapping in 2019 that love the show mention: software product,Sales tax compliance: nobody in SaaS wants to talk about it. Jon and Justin tried to do something about it and it turned into a nightmare. According to Stripe Tax, there are about 90 different regions that software companies may have to register in, and then calculate, collect, and remit sales tax on their behalf. But in North America, many SaaS companies don't seem to care: many that we looked at weren't collecting sales tax at all, while a few had just started collecting in the US states. (00:13) - Welcome (01:54) - Benefits of podcasting for a small business (03:44) - New Year's update (05:59) - Patreon integration feature (10:23) - Dear listener... a request! (10:50) - Exciting! Sales Tax! Discussion! (29:01) - What have we tried (40:12) - A new issue that we can't make progress on (47:00) - Thanks to our Patreon supporters If you've been wondering about how sales tax applies to SaaS, listen to this episode.Thanks to our monthly supporters Mitchell Davis from RecruitKit.com.au Marcel Fahle, wearebold.af Oleg Kulyk Ethan Gunderson Anton Zorin from ProdCamp.com Bill Condo (@mavrck) Alex Payne Ward from MemberSpace.com Russell Brown from Photivo.com Evandro Sasse Austin Loveless Michael Sitver Fathom Analytics Dan Buda Colin Gray Darby Frey Dave Giunta Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin ★ Support this podcast on Patreon ★
The whole Transistor team got together for a retreat in Montréal. Jon, Justin, Helen, and Jason chat about the experience. Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and @helenryles Leave a review/comment on Podchaser; it's like Reddit, but for podcasts. Email us: support@transistor.fm Thanks to our monthly supporters: Jason Charnes Mitchell Davis from RecruitKit.com.au Marcel Fahle, wearebold.af Alex Payne Bill Condo Anton Zorin from ProdCamp.com Harris Kenny, Intro CRM podcast Oleg Kulyk Ethan Gunderson Ward Sandler, Memberspace Russell Brown, Photivo.com Noah Prail Colin Gray Austin Loveless Michael Sitver Paul Jarvis and Jack Ellis, Fathom Dan Buda Darby Frey Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com Check out Simon and Volkan's new bootstrappers podcast: https://shipsaasfaster.com/ Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin ★ Support this podcast on Patreon ★
It's the fourth anniversary of Transistor's public launch! This is part 2 of "Jon and Justin answer your questions." 00:37 - When did you start paying yourself how much you wanted to make? 01:39 - Any broad advice for startups? 11:43 - How did you decide on your tech stack? 14:21 - How did you prioritize features? 15:54 - Were you embarrassed by the first version you shipped? 17:53 - How did you decide on pricing? 21:12 - How would you have found employees without your network? 27:30 - Do you have more or less freedom or stress in your lives? What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and @helenryles Leave a review/comment on Podchaser; it's like Reddit, but for podcasts. Email us: support@transistor.fm Thanks to our monthly supporters: Jason Charnes Mitchell Davis from RecruitKit.com.au Marcel Fahle, wearebold.af Alex Payne Bill Condo Anton Zorin from ProdCamp.com Harris Kenny, Intro CRM podcast Oleg Kulyk Ethan Gunderson Ward Sandler, Memberspace Russell Brown, Photivo.com Noah Prail Colin Gray Austin Loveless Michael Sitver Paul Jarvis and Jack Ellis, Fathom Dan Buda Darby Frey Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin ★ Support this podcast on Patreon ★
It's the fourth anniversary of Transistor's public launch! In this two-part series, Jon and Justin answer your questions. 01:22 - Our history 14:51 - What is the secret to running Transistor as a company? See our values here. 21:19 - What was the most challenging aspect of the past 4 years? 22:14 - Where do you see Transistor at 5 or 10 year? 26:19 - Do you ever feel like you're not doing enough? Book: Running the Dream. 32:09 - Have we reached peak podcast? 34:36 - What's something you've gotten better at over the past 4 years? 38:23 - What was the lowest point in Transistor's history? 40:09 - What have you learned about partnership? 43:17 - What has been the most fun memory of your journey? 47:04 - What is the definition of enough for Transistor? 50:49 - What are your thoughts on open startups vs private? 52:25 - What are the most impactful decisions you've made? 56:34 - How has your job changed year to year? What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and @helenryles Leave a review/comment on Podchaser; it's like Reddit, but for podcasts. Email us: support@transistor.fm Thanks to our monthly supporters: Jason Charnes Mitchell Davis from RecruitKit.com.au Marcel Fahle, wearebold.af Alex Payne Bill Condo Anton Zorin from ProdCamp.com Harris Kenny, Intro CRM podcast Oleg Kulyk Ethan Gunderson Ward Sandler, Memberspace Russell Brown, Photivo.com Noah Prail Colin Gray Austin Loveless Michael Sitver Paul Jarvis and Jack Ellis, Fathom Dan Buda Darby Frey Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin ★ Support this podcast on Patreon ★
Baptiste Jamin co-founded Crisp with a friend he met in high school. Highlights (go straight to
Dave Zohrob is the co-founder of Chartable (a podcast analytics startup), talks about selling his company to Spotify in February 2022. Highlights (go straight to
Patrick Campbell just sold his startup, ProfitWell, to Paddle for $200 million.Highlights (go straight to
Philippe Lehoux and his two co-founders started working on Missive around 2015, and just passed $2 million in annual recurring revenue. 0:00 – Getting to know Philippe, and what it's like living in Quebec 3:09 – How Missive got started: "how can we quickly collaborate on an email as a team?" 8:15 – How they get most of their customers 10:30 – How their first product (Conference Badge), funded the development of Missive 13:55 – How the market dictates most of your success 16:30 – How they deal with competitors 28:00 – Another example: Crisp is competing head-to-head with Intercom 30:25 – Why indie startups should compete on price What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and @helenryles Leave a review/comment on Podchaser; it's like Reddit, but for podcasts. Email us: support@transistor.fm Thanks to our monthly supporters: Jason Charnes Mitchell Davis from RecruitKit.com.au Marcel Fahle, wearebold.af Alex Payne Bill Condo Anton Zorin from ProdCamp.com Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Ethan Gunderson Chris Willow Ward Sandler, Memberspace Russell Brown, Photivo.com Noah Prail Colin Gray Austin Loveless Michael Sitver Paul Jarvis and Jack Ellis, Fathom Dan Buda Darby Frey Brad from Canada Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin★ Support this podcast on Patreon ★
Taylor Otwell, is the founder of Laravel, a programming framework for PHP. But he's also one of the most successful indie SaaS operators I know. In this episode we discuss: 0:30 – Taylor is changing how he hires and manages people at Laravel 6:01 – How Taylor is finding new employees to work on Forge, Vapor, and his other products 7:34 – The Laravel ecosystem has incubated incredible talent: Miguel Piedrafita, Caleb Porzio, Adam Wathan, Aaron Francis, Jack Ellis... 10:03 – More and more indie SaaS apps are being built in Laravel 10:48 – When is the next Laracon conference? 13:11 – Taylor Otwell has the classic bootstrap success story 14:28 – Laravel has been running too lean 17:00 – What's it like to work as a developer at Laravel? (pair programming) 18:33 – How Taylor does product development 22:08 – "I haven't told anyone this yet, but I actually considered selling Laravel this past year." Here's why Taylor decided not to sell. 26:30 – How do you deal with internet fame, and being a "known person?" 28:59 – Dealing with haters on Twitter 31:50 – What is the future of web development, and the full-stack developer? What is the future of Ruby on Rails and Laravel? 35:53 – Building excitement around PHP and Laravel with young people. 42:13 – What inspires kids to get into programming? When it's fun, easy, accessible. This is why so many people started with Hypercard, Microsoft Access, PHP, Adobe Flash... What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and @helenryles Leave a review/comment on Podchaser; it's like Reddit, but for podcasts. Email us: support@transistor.fm Thanks to our monthly supporters: Mitchell Davis from RecruitKit.com.au Marcel Fahle, wearebold.af Alex Payne Bill Condo Anton Zorin from ProdCamp.com Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Ethan Gunderson Chris Willow Ward Sandler, Memberspace Russell Brown, Photivo.com Noah Prail Colin Gray Austin Loveless Michael Sitver Paul Jarvis and Jack Ellis, Fathom Dan Buda Darby Frey Brad from Canada Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin★ Support this podcast on Patreon ★
Helen and Justin talk about the importance of customer support for indie SaaS companies. 1:08 The hardest part about podcasting is doing it every week 1:38 We just launched the new podcast website themes feature. 2:24 Getting feedback, or seeing people use your product, is fuel for indie makers 6:08 Helen's experience doing Customer Success for other companies: education, ConvertKit, MakerPad. 8:53 Justin's tweet: "Customer Support is the most under-appreciated role in SaaS." 10:00 The different forms of customer support: pre-sales, in-depth bug fixing, answering questions. 12:45 How does the Transistor team differ when we do support? 14:39 What Justin's learned from Helen in terms of giving better customer service 17:25 People expect us to be bots 17:45 The number of tickets we get each week: it's about ~100 conversations per week: 60-70% of those are new conversations, 30-40% is us responding to existing threads. 18:55 How we manage live chat so we can answer people fairly quickly 29:10 More tips for indie hackers who are doing customer support What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and @helenryles Leave a review/comment on Podchaser; it's like Reddit, but for podcasts. Email us: support@transistor.fm Thanks to our monthly supporters: Mitchell Davis from RecruitKit.com.au Marcel Fahle, wearebold.af Alex Payne Bill Condo Anton Zorin from ProdCamp.com Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Ethan Gunderson Chris Willow Ward Sandler, Memberspace Russell Brown, Photivo.com Noah Prail Colin Gray Austin Loveless Michael Sitver Paul Jarvis and Jack Ellis, Fathom Dan Buda Darby Frey Brad from Canada Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin★ Support this podcast on Patreon ★
Helen, Jason, Jon, Justin, all squeezed into the podcasting closet to make an episode 0:55 Jason's first podcast ever 1:12 Helen's been on other podcasts: Startups for the Rest of Us, Indie Bites, Indie Worldwide 3:06 Should we invest in the "auto publish to YouTube" feature?Tom Webster: why would people listen to podcasts on YouTube? 13:32 The best features the ones that feel like "magic" when a customer uses them 18:46 The "wait and see" product development philosophy 20:15 A new podcast website builder CMS and website designs 23:34 Writing a new templating language in Liquid (Shopify) 26:23 Our new CLI tool: receiver (built with Go) 31:30 Making a few new podcast website themes 31:57 Adding language localization for podcast websites (English, French, Spanish) 34:30 How we run our weekly team meetings 35:44 New podcast website themes are out! (YouTube demo) 40:39 For next week: what questions do you have for @jsonpearl and @helenryles? 42:16 Patreon shout outs What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and @helenryles Leave a review/comment on Podchaser; it's like Reddit, but for podcasts. Email us: support@transistor.fm Thanks to our monthly supporters: Mitchell Davis from RecruitKit.com.au Marcel Fahle, wearebold.af Alex Payne Bill Condo Anton Zorin from ProdCamp.com Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Ethan Gunderson Chris Willow Ward Sandler, Memberspace Russell Brown, Photivo.com Noah Prail Colin Gray Austin Loveless Michael Sitver Paul Jarvis and Jack Ellis, Fathom Dan Buda Darby Frey Brad from Canada Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com Justin has a special coupon for you: get 15% off your first year of podcasting transistor.fm/justin★ Support this podcast on Patreon ★
Jon and Justin recorded this episode sitting on the same couch! Photo of the Coeur de Boeuf The last time we were together in person: April 30, 2019 [Photo] 2022 roadmap planning. We're exploring what we'd like to accomplish this year. Update and improve the podcast website builder Build new podcast website templates based on Liquid Add tools that help podcasters promote their show Continue to improve our Dynamic Audio Insertion features Create new features that help podcasters monetize their show Sales/marketing planning: Reaching out to major affiliates to see how we can better partner with them Looking at ways of rewarding our customers for referring through Rewardful Freemium? Employees/company stuff Options: Carta Benefits Possible hiring Future:Long-term, we're looking at an acquisition: what do we need to do to build up to that? What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda Leave a review/comment on Podchaser; it's like Reddit, but for podcasts. Email us: mail@transistor.fm Thanks to our monthly supporters: Marcel Fahle, wearebold.af Alex Payne Bill Condo Anton Zorin from ProdCamp.com Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Ethan Gunderson Chris Willow Ward Sandler, Memberspace Russell Brown, Photivo.com Noah Prail Colin Gray Austin Loveless Michael Sitver Paul Jarvis and Jack Ellis, Fathom Dan Buda Darby Frey Brad from Canada Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com Justin has a special coupon for you: get 15% off your first year of podcasting transistor.fm/justin★ Support this podcast on Patreon ★
Jon and Justin reflect on 2021 and get excited about 2022: Rework podcast episode: the word "startup" Should we rename the show "Maintain your SaaS"? ;) Biggest highlights: hiring Helen and Jason Giving employees generous bonuses Justin's list of non-alcoholic drinks Captivate (one of our competitors) was just acquired Different types of founder stress Should we sell our company? Our friends at Rewardful were just acquired Plans and features for 2022 What happened in 2021? January: Clubhouse got popular March 2021: send private podcast episodes by email April 2021: we hired Helen April-May: new API updates (analytics) July: new podcast analytics charts + compare episodes July: add transcripts to episodes August 2021: we hired Jason Sept: first release of DAI Oct: Descript integration Nov: DAI mid-rolls Black Friday. Worth it? Riverside integration What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda Leave a review/comment on Podchaser; it's like Reddit, but for podcasts. Email us: mail@transistor.fm Thanks to our monthly supporters: Marcel Fahle, wearebold.af Anton Zorin from ProdCamp.com Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Violette Du Geneville Take It EV podcast Ethan Gunderson Diogo Chris Willow Borja Soler Ward Sandler, Memberspace Eric Lima James Sowers (like Flowers) Travis Fischer Matt Buckley Russell Brown Evandro Sasse Pradyumna Shembekar (PD) Noah Prail Colin Gray Josh Smith Ivan Curkovic Shane Smith Austin Loveless Simon Bennett Michael Sitver Paul Jarvis and Jack Ellis, Dan Buda Darby Frey Samori Augusto Dave Young Brad from Canada Sammy Schuckert Mike Walker Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com Justin has a special coupon for you: get 15% off your first year of podcasting transistor.fm/justin★ Support this podcast on Patreon ★
In this guest episode, Justin chats with Brian Casel. Bootstrapped Web podcast ZipMessage Brian's other projects What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda Leave a review/comment on Podchaser; it's like Reddit, but for podcasts. Email us: mail@transistor.fm Thanks to our monthly supporters: Anton Zorin from ProdCamp.com Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Violette Du Geneville Take It EV podcast Ethan Gunderson Diogo Chris Willow Borja Soler Ward Sandler, Memberspace Eric Lima James Sowers (like Flowers) Travis Fischer Matt Buckley Russell Brown Evandro Sasse Pradyumna Shembekar (PD) Noah Prail Colin Gray Josh Smith Ivan Curkovic Shane Smith Austin Loveless Simon Bennett Michael Sitver Paul Jarvis and Jack Ellis, Dan Buda Darby Frey Samori Augusto Dave Young Brad from Canada Sammy Schuckert Mike Walker Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com ★ Support this podcast on Patreon ★
In this bonus episode, Justin interviews his 18-year-old daughter, Sadie, about: A Gen Z perspective on podcasting Why women are the future of podcasting: Edison Research "Now, look at the rookies – 47% are men, but the majority, 53% are women." "Most women get their podcast recommendations from Spotify, social media, or their friends." We talk a lot about podcast advertising, podcast ads, and how the adtech industry should think differently about how they target women."Most podcast ads are just men talking to men." What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda Leave a review/comment on Podchaser; it's like Reddit, but for podcasts. Email us: mail@transistor.fm Thanks to our monthly supporters: Anton Zorin from ProdCamp.com Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Violette Du Geneville Take It EV podcast Ethan Gunderson Diogo Chris Willow Borja Soler Ward Sandler Eric Lima James Sowers (like Flowers) Travis Fischer Matt Buckley Russell Brown Evandro Sasse Pradyumna Shembekar (PD) Noah Prail Colin Gray Josh Smith Ivan Curkovic Shane Smith Austin Loveless Simon Bennett Michael Sitver Paul Jarvis and Jack Ellis, Dan Buda Darby Frey Samori Augusto Dave Young Brad from Canada Sammy Schuckert Mike Walker Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com ★ Support this podcast on Patreon ★
This week Jon and Justin discussed: Tweet: what should we talk about? Justin's daughter wrote an article for the Transistor blog: https://transistor.fm/gen-z/ Customer case studies Dynamic audio insertion Integration with Descript Book: Range by David Epstein What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda Leave a review/comment on Podchaser; it's like Reddit, but for podcasts. Email us: mail@transistor.fm Thanks to our monthly supporters: Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Violette Du Geneville Take It EV podcast Ethan Gunderson Diogo Chris Willow Borja Soler Ward Sandler Eric Lima James Sowers (like Flowers) Travis Fischer Matt Buckley Russell Brown Evandro Sasse Pradyumna Shembekar (PD) Noah Prail Colin Gray Josh Smith Ivan Curkovic Shane Smith Austin Loveless Simon Bennett Michael Sitver Paul Jarvis and Jack Ellis, Dan Buda Darby Frey Samori Augusto Dave Young Brad from Canada Sammy Schuckert Mike Walker Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com ★ Support this podcast on Patreon ★
This week Justin chats with Michele Hansen, founder of Geocodio. I got fired up about interviewing customers! Get Michele's new book! Deploy Empathy Listen to Michele's podcast: Software Social "Empathy is a skill you can learn." Get Michele's newsletter "There's so much shame in the tech community." What are the boundaries for deploying empathy? When, and how, do we deliver critiques? Podcast: a respectful interview with a flat-earther "This book isn't just about deploying empathy to customers, it's also about learning to be more empathetic to your family, friends, coworkers." 31:30 – we start discussing customer interviews "It was easier for me to learn how to have empathy for customers than it was to have empathy for myself." 42:27 – "how does empathy help businesses attract new customers, build better products?" 46:53 - "Why don't you bring Jon in on those interviews?" What should we talk about next? Twitter: @buildyoursaas, @mijustin, @mjwhansen Email us: mail@transistor.fm Thanks to our monthly supporters: Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Violette Du Geneville Take It EV podcast Ethan Gunderson Diogo Chris Willow Borja Soler Ward Sandler, Memberspace Eric Lima James Sowers (like Flowers) Travis Fischer Matt Buckley Russell Brown Evandro Sasse Pradyumna Shembekar (PD) Noah Prail Colin Gray Josh Smith Ivan Curkovic Shane Smith Austin Loveless Simon Bennett Michael Sitver Paul Jarvis and Jack Ellis, Dan Buda Darby Frey Samori Augusto Dave Young Brad from Canada Sammy Schuckert Mike Walker Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com ★ Support this podcast on Patreon ★
This week Jon and Justin discussed: Hiring FT: we hired Jason Pearl! Summer SaaS slowdown Tweet: worst month ever ConvertKit's public numbers What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda Leave a comment on PodHunt; it's like Reddit, but for podcasts. Email us: mail@transistor.fm Thanks to our monthly supporters: Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Violette Du Geneville Take It EV podcast Ethan Gunderson Diogo Chris Willow Borja Soler Ward Sandler Eric Lima James Sowers (like Flowers) Travis Fischer Matt Buckley Russell Brown Evandro Sasse Pradyumna Shembekar (PD) Noah Prail Colin Gray Josh Smith Ivan Curkovic Shane Smith Austin Loveless Simon Bennett Michael Sitver Paul Jarvis and Jack Ellis, Dan Buda Darby Frey Samori Augusto Dave Young Brad from Canada Sammy Schuckert Mike Walker Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com ★ Support this podcast on Patreon ★
This week Spencer Fry, founder of Podia.com, joins Justin Jackson to talk about venture capital and bootstrapping. Spencer's tweet: "The hostility that the bootstrapper community has towards the VC community continues to perplex me." Justin's interview with Jason Calacanis (2013) VC brags Roy Bahat on Big Technology Podcast: Why VCs are mad 06:30 "Capital changes lots of dynamics in society. It's not neutral." – Justin Jackson Silicon Valley: No Revenue (video) Blog post: Podcasts and capital How venture capitalists make money The rise and fall of Quibi: from raising $1.75 billion before launch to shutting down just 6 months later Tweet: the negative effects of overcapitalization Tweet: Big-name VCs, and their hypocrisy, give VCs a bad name. Techcrunch: "The meeting that showed me the truth about VCs" Adii Pienaar on venture capital: Raising Anxiety Blog post: The hidden cost of bootstrapping What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda, @spencerfry Email us: mail@transistor.fm Thanks to our monthly supporters: Mitch Harris Kenny, Intro CRM podcast Oleg Kulyk Violette Du Geneville Ethan Gunderson Diogo Chris Willow Borja Soler Ward Sandler Eric Lima James Sowers (like Flowers) Travis Fischer Matt Buckley Russell Brown Evandro Sasse Pradyumna Shembekar (PD) Noah Prail Colin Gray Josh Smith Ivan Curkovic Shane Smith Austin Loveless Simon Bennett Michael Sitver Paul Jarvis and Jack Ellis, Dan Buda Darby Frey Samori Augusto Dave Young Brad from Canada Sammy Schuckert Mike Walker Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com ★ Support this podcast on Patreon ★
What happened at Basecamp? We announce our first full-time team member. And: cost/benefit analysis.
And, evil crypto Teletubbies
A disagreement on Twitter leads to a Skype call
Spoiler: he doubled revenue!
Ian Landsman talks about his 15-year history of building HelpSpot
Justin lost his voice and sounds like Steve-O.
Justin was a guest on the Framework podcast
One of our competitors was acquired; what does that mean for us?
What happens when your SaaS grows 300% over the quarantine?
Will we still be supporting Internet Explorer in a decade?
Simon is quitting his job and going full-time on SnapShooter
Catching up with the real-life stuff that's going on
Josh Pigford sees a lot of SaaS revenue analytics; what's he seeing that we're not?
Chatting with Marie Poulin, Oki Doki
Michele and Mathias started their company with a hope for a better future
"Everybody needs to build a website for Uncle Larry"
What do you worry about when you own a software company?