Three Lines of Defence

This solo episode of the Three Lines of Defence Podcast is a Market update on what is happening across the banking and financial services market in Hong Kong. We’ll be talking about updates in recruitment, in demand jobs, compensation in the various sectors.In this episode we discuss:Key areas of growth within the banking and financial services marketStatus of recruitment within investment banksForecast on re-organisation of companies.Updates on hiring in asset management, credit risk, banking, risk management, audit, ITVirtual bank updates and risksInsurance sector’s hiring and technology development.In demand jobs for each area.Sectors that have driven job growth.Compensation status in jobs around these sectors.

In this episode of the Three Lines of Defence Podcast, APAC Head of Financial Crimes at Morgan Stanley, Christoph Roeder, joins us to talk about his career journey, his thoughts on leadership, mentoring and the FCC moving forward.Christoph grew up in Switzerland and completed a Masters of Law. He started out in a legal counsel role with UBS before he became Head of Compliance - Continental Europe and Emerging Markets (EMEA) in 2009. Two years later, he became Head of Compliance - Wealth Management for the UK and Jersey. He then moved to Hong Kong in 2014 as Regional Head of Financial Crime Compliance, APAC. He joined Morgan Stanley in his current role in 2017.In this episode we discuss:Christoph tells us about his early life.He gives us a background on his work history.Developing a career in compliance and FCC despite having a legal background.Key mentors that helped develop his career and leadership style.A key turning point in his career.Significant challenge he experienced and how he overcame it.Characteristics he looks for when he hires team members.Key attributes of an effective leader.Important elements of stakeholder management3 pieces of advice he would give to a younger version of himself.Key issues for FCC in the next few years.Getting global cooperation between law enforcements and regulators.The impact of technology in FCC moving forward.Managing high pressure and stress in a senior leadership role.His passions outside of work.Links:Christoph Roeder LinkedIn

In this episode of the Three Lines of Defence Podcast I provide you with a market update on what is happening across the banking and financial services sector in Australia. I give updates and explanations on the hiring processes and the current status of the industry in this pandemic.In this episode we discuss:Hiring across Banking, Insurance, Superannuation & Asset Management.Expansion in Financial Crime Compliance.The expectation of increased regulatory pressure and litigation throughout 2021.Expanding budgets for compliance and headcount.Regulatory reforms impacting the insurance sector.Skills and jobs in demand.Main sector drivers for hiring.Status of compensation and bonuses in the industry.

In this episode of the Three Lines of Defence Podcast, Harry Bader joins us to talk about his career journey, his thoughts on leadership, mentors that have influenced him, his views on the impact of COVID-19 on business continuity plans and his views on what it will look like moving forward.Harry is the Global Head, First Line Non-Financial Risk, Global Markets Sales & Capital Markets at ANZ since 2018. His career started as a trader before holding several positions in audit in different countries. He joined Credit Suisse in 2005 as a Senior Internal Auditor in Zurich and Singapore. Three years later, he still held various audit roles but under Standard Chartered Bank in Singapore and Jakarta.In this episode we discuss:Harry’s early life and where he grew up.His reason behind choosing an apprenticeship in banking.The driver of his transition on shifting careers from trading to audit.He tells us more about his move from Zurich to Singapore.Mentors that have influenced him in his career and leadership.Key attributes of an effective leader.Challenges in covering a global role.The future impact of COVID 19 on business continuity plans.Harry’s passions outside work.Links:Harry Bader LinkedIn

In this episode of the Three Lines of Defence Podcast, I had a conversation with Alan Leung, Head of Compliance Assurance, Greater China at Citibank. He talks about his interesting career journey and the lessons he’s learned along the way. He also shares his thoughts on leadership, mentoring, the role of compliance in digital transformation and the regulatory focus and expectations around ASG and sustainable finance.Alan completed a degree in Accounting and Finance at Monash University. After graduating, he worked for Audit in KPMG for 6 years. He then moved to Standard Chartered Bank in 2005 as Regional Head of Audit - Consumer Finance. He also worked in Internal Audit under Deutsche Bank and UBS before working for Invesco Ltd in 2011 as their Internal Audit Director, APAC. He joined Citibank in 2017 in his current role. In this episode we discuss:Alan’s early life and where he grew up.The story of how he ended up working in banking and the roles he took on in the different companies he worked for.How key mentors helped develop his career and leadership style.Significant turning points in his career.One fundamental key challenge he overcame.Key attributes of an effective leader.Elements of effective stakeholder management.One piece of advice he would give to a younger version of himself.Involvement of compliance in digital transformation.The increase of regulatory focus both now and going forward around governance and culture.The future of regulatory focus and expectations around ESG and sustainable finance.Managing work pressure and stress.Links:Alan Leung LinkedIn

In this episode of the Three Lines of Defence Podcast, Nick Kee, the Global Head of Institutional Securities Group Compliance at Morgan Stanley joins us to talk about his career. Nick shares his insight and views on leadership, mentoring and the impacts of COVID-19 from a monitoring and testing point of view. He also shares how he engages his team while working remotely.Nick started as a Solicitor and worked for Blake Dawson Waldron and Sydney Futures Exchange before moving his career to compliance in 2001. That year, he joined Macquarie and progressed to Head of Compliance for the Securities Group. In 2011, he joined Morgan Stanley as Asia Chief Compliance Officer. In 2019, Nick moved to New York with Morgan Stanley to undertake his current global role.In this episode we discuss:Nick’s early life and where he grew up.Practicing as a lawyer and making the move to work in compliance.The drivers behind moving to Macquarie then Morgan Stanley.Transitioning through work places from Hong Kong to New York.How key mentors have helped shape his career.Significant turning points in his career that led him to where he is today.One challenge he had to overcome.Characteristics he looks for when hiring people.Key attributes of effective leaders.Key attributes of effective stakeholder management.One piece of advice he would offer to a younger version of himself.Challenges for banks and financial institutions on monitoring, testing and supervision especially under COVID-19.Keeping the team engaged and involved despite working from home.Managing work pressure and stress that come with key leadership roles.His passions outside work.Links:Nicholas Kee - LinkedIn

In this episode of the Three Lines of Defence Podcast, I’ve invited Emily Wright, Managing Director, Global Head of Compliance Surveillance at Standard Chartered Bank. She shares her career journey and her insights and thoughts on leadership, hiring, mentoring, surveillance, and the impact of AI and technology within that space.Emily’s career started in executive search and human resources with Lehman Brothers and Newedge in London. In 2013, she started her role as Head of Core Compliance, Business Risk and Control for APAC with ICAP. 3 years later, she joined JP Morgan, Hong Kong as its Executive Director, Core Compliance then progressed to Head of Surveillance for APAC before moving into her current role in 2019.In this episode we discuss:Emily’s early life and where she grew up.Her career progression and how she found herself in the world of banking & finance and compliance.Key mentors in her career.The turning point in her career that brought her to her current role.Her process of hiring new people.Key attributes of an effective leader.Advice she would give to a younger version of herself.How to use surveillance resources better to focus on the key risks.The future of surveillance with AI and technology.Managing work pressure and stress.Emily’s passions outside of work.Links:Emily Wright LinkedIn

In this episode of the Three Lines of Defence Podcast, Lee Alam joins us to give us insights on his career journey, leadership, mentoring and broader views on risk conduct and the regulatory side. Lee is currently the Managing Director and APAC Heat at Allen & Overy Consulting.He studied in Australia and worked in London for ASIC, London Stock Exchange and FCA. He worked with JP Morgan from 2012 to 2015 in both London and Sydney as an Executive Director for Conduct Risk and Strategy before becoming Managing Director. In 2017, he joined Commonwealth Bank as General Manager of Regulatory Affairs and in early 2019, Lee moved to his current role.In this episode we discuss:Lee shares the story about his early life.Developing a career in the regulatory and banking spaces.Their key focus in consulting.Biggest challenge he experienced in his career.Key attributes of an effective leader.Key attributes to strong stakeholder management.One piece of advice he would give his younger self.Key areas of conduct risk as a result of COVID-19.How cross-culture, conduct, governance, accountability issues translate from the financial services industry to other sectors in corporates.Discussing what it’s like to be a regulator.Managing work pressures and stress.Lee’s passions outside of work.

In this episode we speak to Scott Burton who is the APEC Regional Head of Anti-Financial Crime at Deutsche Bank.Scott started his career at Anderson consulting. He joined Credit Suisse in 1998, where he worked in various roles including regional head of AML. After 15 years of Credit Suisse, Scott joined JP Morgan as regional head of FCC, where he built out a significant size team of more than 130 people over a seven year period. In 2017. Scott joined Deutsche Bank in his current role.In this episode we discuss:Scott shares about his early life and where he grew upWhy he started in banking financial services sector and developed his career within FCCHow working for one organisation for 15 years provided the opportunity to get some stability and build a foundation for his careerChallenges that Scott has overcome in his careerThe key attribute he believes you need to be an effective leaderThe individual traits he looks for when hiringScott’s views around the current AML program effectivenessSome ways we could become more effective and reduce the cost of AMLScott points out some of the roadblocks in a KYC utilityJob mobility and how it advances an individual's careerWhat Scott is doing as a leader in terms of keeping the team together and focused on what they need to be achieving now that they are all working from homeHow he manages pressure and stressScott’s passions outside of work.Links:Scott Burton LinkedIn

In this episode of the Three Lines of Defence Podcast, we’re going to provide you with a detailed market update across the three lines of defence for the Australian Market.In this episode we discuss:High level overview on the marketSignificant levels of activity in the banking sectorDiscussion on the sectors of FCC, Compliance, Internal Audit and Risk.Activities in the Superannuation and Asset Management SectorsKey points in the Insurance Sector.Conclusion on thoughts in the market for 2020.

In this episode of the Three Lines of Defence Podcast, Zane Pritchard, APAC Head of Compliance and Operational Risk Control at UBS joins us to talk about his career in the banking & finance industry and his vast experience in working in the three lines of defence.Zane has worked for almost 19 years at UBS. He has held a variety of different roles through the years in legal and compliance such as Russian Head of Compliance, Head of Legal and Compliance, and APAC Head of Business Risk for Wealth Management. He started his current role in UBS in March 2019.In this episode:Zane shares about his early life and where he grew up.The reason he decided to develop a career in banking and financial services and the three lines of defence.How mentors have helped develop his career and leadership style.Significant turning point in his career that brought him to where he is today.Best lessons that he has picked up throughout his career.Key attributes of an effective leader.Characteristics he looks for when hiring for leadership roles.Challenges he experienced in covering a region like Asia.Advice he would give to a younger version of himself.Key attributes for people who work in compliance.The impact of technology on compliance.The role of compliance in defining the risk culture of a company.His thoughts on job mobility and how it advances the career of an individual.Managing the level of stress in his leadership roles.Zane’s passions outside of work.Links:Zane Pritchard LinkedIn

In this episode of the Three Lines of Defence Podcast, Jillian Haggerty joins us today to talk about her journey in the risk and compliance industry, leadership, mentoring and her thoughts on what the industry needs today and in the future.Jillian started her career in the insurance industry before she found her way into the world of risk and compliance. It was in 2004 that Jillian joined Challenger Limited as the Head of Compliance - Funds Management. After this, she became the Group Head of all Operation Risk and Compliance before holding her current position as General Manager Governance and Oversight.In this episode:Jillian shares about her early life and where she grew up.The reason she chose to work in the banking and financial sector, specifically developing a career within compliance and risk.Mentors that helped develop her careerSignificant turning point in her career.Key attributes of an effective leader.Things she looks for when hiring team members.How firms are presently dealing with regulatory changes and its impact on the financial services businesses post the Banking Royal Commission.Lessons Australian financial institutions can learn from what has happened overseas.What compliance professionals need now and in the future, given the change in the Australian market from a regulatory point of view.Developing good risk and compliance professionals.Jillian’s views on diversified teams.Managing stress in her leadership roles.Her passions outside work.Links:Jillian Haggerty LinkedIn

In this episode of the Three Lines of Defence Podcast, Natalie Berney the Head of Behaviour Risk at Macquarie Bank joins us to talk about her experience in the industry, her diverse career background, and how she ended up working in the risk sector.In this episode we discuss:Natalie shares about her early life and where she grew up.The story of how she ended up working in the banking and financial sector and how she developed her career in risk management.Key mentors throughout her career and the impact they had in her leadership style.Fundamental turning point in her career that helped get to where she is today.Key attributes of an effective leader.Personality traits she looks for when hiring people.Advice that she would give to a younger version of herself.Significant lessons from health and safety in managing conduct risk and embedding an effective risk culture in banking, finance and superannuation businesses.Her views on the difference between culture and conduct.The status on how the broader banking financial services sector is going globally at getting conduct risk right.Fundamental aspects of getting conduct risk right within a large financial institution.Managing work pressure and stress.Her passions outside work.Links:Natalie Berney LinkedIn

James Walker, Managing Director of Compliance and Regulatory Affairs at Credit Suisse joins us in this episode of the Three Lines of Defence Podcast to talk about his career journey, his views on leadership, mentoring, diversity in teams, conduct risk and so much more.James started his banking and finance career at the Australian Stock Exchange working as a Market Surveillance Analyst. It was in 2003 when he started working in the world of compliance under Deutsche Bank. James then worked for 13 years in Citi, holding various roles including Head of Compliance for Australia and New Zealand. In 2017, James joined Credit Suisse as Head of Compliance and Regulatory Affairs for Australia and was later moved to Hong Kong to take on his current role in the company.In this episode we discuss:The story of James’ early life.What made him decide to pursue a career in compliance and work in the banking and finance sector.Key mentors in his career that have helped develop his leadership style.How people from the ASX have gone to very senior levels in leadership within compliance.Turning points in his career that led him to where he is today.His favourite work location.The most challenging component in his career.Key attributes of an effective leader.Things he looks for in hiring people.One piece of advice he would give to a younger version of himself.In looking at the 3 lines of defence, how does the 2nd line strike a right balance in your point of view.The big component of advisory roles in compliance is the delivery of trying to influence the business as to why something needs to happen rather than being a “no” person.The importance of diversity in building a team.The changes that conduct risk has gone through and the future of where it’s going.Status of firms around conduct risk.Tips in managing work pressures and stress.Including exercise in your routine to release stress.James’ other passions outside work.

In this episode of the Three Lines of Defence Podcast, I'm interviewing Jun Claravall, Founder of Global Financial Crimes - Learning Technologies. Jun's extensive experience in the world of financial crimes compliance, AML, economic sanctions, ABC programs has made him an industry leader in Asia Pacific.He has worked for Bank of America, Citibank, UBS, and JP Morgan in various executive and leadership positions. After years of working for top-tier institutions, Jun decided to pursue his passion in helping risk and compliance leaders further develop their work by providing them with training, coaching and mentoring through his company.In this episode we discuss:The story of Jun’s early life.The journey he has been on with compliance.Jun tells us about key mentors throughout his career.Significant turning points in his career that helped him continue to develop in his leadership path.Key attributes of a successful leader.His advice to a younger version of himself.Attributes people should be looking for in a mentor.Future impact of emerging technologies such as artificial intelligence on financial crime compliance.Biggest impacts that AI can bring.The role of the FCC in a more cashless society.His views on the actions that FCC professionals should take to future-proof their career.How he manages work pressure and stress.His passions outside work.His dream about starting his own business.Links:Global Financial Crimes - Learning Technologies

In this episode of The Three Lines of Defence Podcast, I’m interviewing Phil Pakes who is the Chief Audit Executive at AMP. Phil has an extensive career in internal audit and that’s what we’re going to talk about today. He will give us a glimpse on how he came to work as an auditor, his experience as a leader and mentor and his life after the banking role commission.Phil holds an extensive pedigree in audit, holding several key leadership positions in big companies such as Managing Director and Chief Auditor at Citi Private Bank and Country Head of North Asia (excluding Japan) Group Audit at Deutsche Bank.In this episode:Phil’s childhood and where he grew upThe reason he decided to pursue a career in banking and financial services - specifically in internal auditWhy Phil continued to work in audit and eventually in internal auditA mentor that has helped develop his leadership styleA significant turning point in his careerA key challenge Phil went through and how he overcame itKey attributes of an effective leaderThe impact of the evolution of audit on the type of people he hiresHow the robotics component ties into auditPhil’s insight on life post-banking royal commissionImpacts on the future of auditHow much the expansion in audit is driven by regulatorsPhil’s talks about his other passions.Links:● AMP Website● AMP Facebook● AMP Twitter● AMP YouTube● Phil Pakes LinkedIn

In this episode, we have an insightful chat with Chris Linde, the Chief Compliance Officer and Executive General Manager of Operational Risk at National Australia Bank. He tells us all about his amazing journey, his career, views on leadership and his thoughts on compliance as a career moving forward.Chris has held many positions in his career. His first stint in external audit was at PwC. After which, he joined EY’s Fraud Investigation Group. His shift to internal audit started in Morgan Stanley in the year 2000. He then joined KPGM and worked in forensics both in Australia and London. He also worked as a Managing Director in Deutsche Bank and as a Partner in Deloitte Australia before taking on his current role in NAB.In this episode:Chris tells us about his early life and where he grew upHis extensive career journey and experienceWhat drove him to leave banking and returning to consultingHis thoughts on Australia’s regulatory change when he went back to risk advisory in DeloiteA key mentor in his careerA significant turning point in his career that has helped him reach where he is todayChallenges he has experienced and how he overcame themChris’ approach to leading his teamHow national service has laid foundations to his leadership skillsWhat he looks for in his team members.Advice he would give to a younger version of himselfThe reason he would encourage someone to work in complianceManaging the stress that comes with the roles he is taking or has taken onChris’ passions outside work.Links:● Chris Linde LinkedIn

We provide you with an overview of the Three Lines of Defence podcast, more information on your host Mark Enticott and some background on Bowen PartnersIn This EpisodeOverview of the podcast.Introducing the host of the show Mark Enticott.Overview of Bowen Partners.Every Monday morning we will release a new episode.Links:Bowen Partners website