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Who coaches PMs if Directors or CPOs don't understand how features get built? ...or don't understand how to build a strategy?Join Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel as we analyze Ravi Mehta's PM competency framework and debate which skills actually matter at each level of product management!#ProductManagement #Leadership #ProductStrategyREFERENCES"How to Become a Peak Product Manager" by Ravi Mehta: https://www.ravi-mehta.com/product-manager-skills/= = = = = = = = = = = =LINKS Arguing Agile: http://arguingagile.comYouTube: https://youtu.be/d9byEWuGbBoSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
Send us a textWhen multiple projects collide with competing deadlines, stakeholder management becomes an art form. In this dynamic episode of the Customer Success Playbook, Kevin Metzger and Roman Trebon continue their conversation with Elizabeth Harrin, exploring the intricate dance of aligning diverse stakeholder expectations. From financial services to healthcare, Elizabeth shares her cross-industry insights on what truly matters to different stakeholders and how to orchestrate harmony amid chaos.Detailed AnalysisThe episode opens with Elizabeth's compelling cross-industry comparison that immediately sets the tone for nuanced stakeholder management. Her transition from financial services to healthcare revealed a fundamental truth: what matters most varies dramatically by context. In finance, deadlines reign supreme; in healthcare, quality trumps timing when lives are at stake. This powerful example illustrates why understanding stakeholder priorities isn't just good practice – it's essential for project success.Elizabeth introduces her stakeholder prioritization grid, a tactical tool that transforms vague relationship management into strategic action. The framework helps project managers navigate the complex web of expectations by first identifying what each stakeholder values most – whether it's time, cost, quality, or social impact. This clarity becomes the North Star for prioritization decisions.The conversation takes a practical turn with Elizabeth's "Five Email Rule" – a communication strategy that recognizes when digital ping-pong needs to become actual dialogue. After five exchanges, pick up the phone or schedule a meeting. It's a simple yet powerful reminder that efficiency sometimes means stepping away from the keyboard.Roman's enthusiasm for tactical tools shines through as he highlights the real-world applicability of Elizabeth's methods. This isn't theoretical project management; it's battle-tested wisdom that acknowledges stakeholders are just as overwhelmed as project managers. Elizabeth's solution? Become "easy to do business with" by streamlining communications, creating consolidated reports, and establishing predictable patterns.The discussion culminates in a masterclass on transparency and trust. When competing demands surface, honest conversations about trade-offs become possible only when you've built that foundation of trust. Elizabeth emphasizes that while you can accomplish anything with enough resources, reality demands smart choices within constraints. By making these constraints visible, project managers empower stakeholders to guide prioritization effectively.This episode delivers a crucial message for customer success professionals: managing multiple projects isn't just about juggling tasks – it's about orchestrating relationships, understanding diverse priorities, and creating systems that make collaboration effortless.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.
Stakeholder Management in the C-Suite: Ego, Relationships & Peer Power | Kevin Britz & Craig Page-Lee⸻
Send us a textThis week, hosts James Lawther and Jimmy Barber welcome special guest Vick Grimes, a project management expert, to help them refine their delivery skills. Skills which are critical for everyone at work.They explore the need to create clarity, define processes, manage stakeholders, and sustain change. The discussion covers strategies for getting things done effectively, including breaking down tasks, managing risks, and recognising small wins along the way. Whether you're leading a complex project or tackling daily tasks, this episode offers practical advice to improve your performance and enjoyment at work.You will also be reminded of the power of laughter and sunshine to improve your mood, as well as the importance of choosing the right film to watch with teenage children.
Send us a textEver feel like you're juggling flaming torches while riding a unicycle? That's modern project management for you. In this episode of the Customer Success Playbook, Kevin Metzger and Roman Trebon welcome Elizabeth Harrin, the mastermind behind the award-winning Rebels Guide to Project Management. With over two decades of experience helping professionals navigate the chaos of multiple projects, Elizabeth reveals her battle-tested strategies for maintaining sanity when the pressure cooker of deadlines starts whistling.Detailed AnalysisThe conversation kicks off with Elizabeth dropping a truth bomb that resonates across industries: project management isn't just for project managers anymore. Whether you're in customer success, sales, or support, you're likely juggling multiple initiatives that directly impact client satisfaction. The beauty of Elizabeth's approach lies in its simplicity – she transforms overwhelming to-do lists into manageable "buckets of work."Her number one tip? Start with visibility. Most professionals treat their workload like an endless scroll of doom, but Elizabeth advocates for packaging work into digestible categories. Think of it as Marie Kondo-ing your project portfolio – group by client, deadline, or theme, then ruthlessly prioritize what truly sparks value.The discussion takes a practical turn when Elizabeth introduces her "top three goals" approach. By identifying three key objectives each evening for the next day, you create a roadmap that prevents the dreaded email rabbit hole. Roman Trebon enthusiastically validates this method, sharing his own success with a similar journaling practice – proof that even the busiest professionals can benefit from this deceptively simple strategy.What sets this episode apart is Elizabeth's emphasis on personalization. She acknowledges that traditional prioritization models (like the famous "eat the frog" approach) don't work for everyone, especially those with neurodivergence. The key is experimentation – test different systems, keep what works, and adjust what doesn't. This flexible mindset transforms project management from a rigid framework into a dynamic toolkit.The episode concludes with a compelling reminder: effective project management isn't about doing more; it's about doing what matters. In an era where burnout lurks around every deadline, Elizabeth's approach offers a refreshing perspective on sustainable productivity.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.
CTO Series: Jussi Mononen on the Human Side of Software Development and Technical Leadership In this CTO Series episode, we explore the intersection of technology and people with Jussi Mononen, CTO of CarbonLink. Drawing from his extensive experience as an Agile practitioner and technical leader, Jussi shares valuable insights on effective software development, technical strategy alignment, and the critical human elements that drive successful technology implementations. The Transformative Power of Agile "It's all about people." Jussi's journey as a technology leader was fundamentally shaped when he discovered Agile methodologies. Coming from a background of waterfall-like approaches to software development, the introduction of Agile principles opened up a broader perspective that transformed his view of the profession. What began as technical work creating billing software evolved into a deeper understanding of the collaboration challenges in problem-solving. This shift helped Jussi develop a more humanistic and holistic approach to software development, recognizing that the human dynamics are often more complex than the technical challenges themselves. Every line of code eventually becomes a liability, as software is maintained over decades Software is only truly "done" when you remove the plug and it no longer exists Direct communication with customers is essential for understanding the real problems that need solving Balancing Technical Strategy with Business Needs "Be careful what you choose in terms of technology as you need to maintain it forever—hopefully." Creating a technical strategy that aligns with business objectives while remaining adaptable requires careful consideration of both immediate and long-term factors. Jussi emphasizes the importance of considering maintainability over a decade-long horizon while organizing technology stacks that don't limit organizational agility. When selecting technologies, consider whether you can find people already familiar with your tech stack Evaluate whether your technology choices allow you to fulfill the responsibilities your customers pay you to handle Be prepared to abandon technologies that aren't working, despite the sunk cost Structure your technical organization to maximize speed and adaptability Fostering Collaboration Between Tech and Business "It's not about 'who wins,' it's about making good decisions." Effective collaboration between technical and business units is built on foundations of respect and trust. As a self-described optimist about humanity, Jussi approaches cross-functional work by giving respect to colleagues and trusting them to make sound decisions within their domains of expertise. Listen carefully to people and make a genuine effort to understand their perspectives Focus on making well-considered decisions rather than striving for theoretical "best" decisions Remember that people develop software, not processes or tools—maximize each team member's potential Create environments where differing viewpoints are valued as inputs to better decision-making Strategic Roadmapping and Adaptability "We constantly seek information about what might be changing." Maintaining a clear vision of the future while remaining adaptable is a critical balancing act for technology leaders. Jussi's approach involves maintaining a rolling two-quarter roadmap that provides directional clarity while incorporating new information and signals from various sources. Review and revise roadmaps weekly to incorporate new information Use tools like Trello to maintain lists of priorities and possibilities Actively seek diverse signals about changing requirements and technologies Use the roadmap to communicate investment priorities to stakeholders like the board Overcoming Complex Technical Challenges "Someone needs to give enough love to the items in the backlog." The most significant challenge in Jussi's career came during a 4.5-year project reimplementing critical university systems that had been in use for over 20 years. This complex undertaking highlighted the importance of people skills alongside technical capabilities when managing diverse stakeholders with conflicting needs. Be prepared to handle conflicting needs and requirements from different stakeholders Establish a shared direction before attempting to solve detailed technical challenges Recognize that many critical challenges in large projects are about people, not technology Give proper attention to backlog items to ensure they receive the consideration they deserve Leadership Philosophy and Learning "Choose the context more accurately. Involve yourself with people you look up to." Rather than pointing to a single book that influenced his approach to technical leadership, Jussi emphasizes the importance of context and learning from those around you. His leadership philosophy centers on carefully selecting environments with admirable people and absorbing knowledge through direct experience and observation. Understand the specific context you're operating in before applying generic principles Surround yourself with people whose approach and values you respect Learn continuously from the practical experiences of peers and colleagues About Jussi Mononen Jussi is a problem solver, programmer and business-to-technology translator. People side of software systems development, as he often says: "it's all about people".He has both tech and people street cred, being a long time Agile practitioner, and now the CTO of a promising scale-up in Helsinki: CarbonLink. You can link with Jussi Mononen on LinkedIn.
Carmen Jurado: Beyond the Backlog—How Great Product Owners Embrace Team Collaboration The Great Product Owner: Standing with the Team Carmen shares that the best Product Owners she's encountered are those who stand with their teams. Drawing from her own recent experience as a Product Owner, she emphasizes the importance of being there for your team, recognizing that they make you look good. Great Product Owners understand that achievements are team efforts, not individual accomplishments. Carmen also highlights that exemplary Product Owners have a deep understanding of the goals, values, and principles of Agile methodologies, allowing them to better support their teams and leverage agile practices effectively. In this segment we refer to the book Generative AI in a Nutshell. The Bad Product Owner: The Novice Who Does Everything Carmen describes a common anti-pattern she encountered: the inexperienced Product Owner who attempts to handle everything independently. This particular PO was preparing reviews and planning sessions alone, feeling that these events wouldn't happen otherwise. The team wasn't engaged, and the backlog had ballooned to over 300 items. Carmen helped this PO sort through the backlog to start with a clean slate and conducted a stakeholder mapping session to manage difficult stakeholders, particularly a CFO who was treating the PO as merely a scribe. They also worked to involve the team in Scrum events, reducing the burden on the PO. Carmen emphasizes the importance of keeping the team updated on process changes and the value of having a PO who can openly discuss their challenges. Self-reflection Question: As a Scrum Master, how can you help both experienced and novice Product Owners find the right balance between taking ownership and enabling team participation? [Scrum Master Toolbox Podcast Recommends]
Building a design system is the easy part—getting your team to adopt it is the real challenge. We dive into the hidden elements that make design systems truly successful.What if the real blocker to your design system isn't tooling or design, but trust?This week, I talk with Justin Crews, a senior product designer with a background in film, systems thinking, and complex enterprise UX. We dig into what it actually takes to build design systems that people want to use, not just systems that look good in a pitch deck.Justin shares hard-won lessons from his consulting and in-house roles, where he has helped scale multi-product systems. We discuss the mindset shift from dictating to documenting, and why building alignment across teams is more important than enforcing rules. One of my favorite insights: your design system isn't a product—it's a process.If your components are collecting dust or you've hit a wall with adoption, this episode gives you the strategy and language to rethink what design systems are really for. Hit play and learn how to build systems people actually want to use.Topics:• 02:35 – The Challenge of Design System Adoption• 04:39 – Understanding the Role of Design Systems• 08:17 – When to Start Building a Design System• 18:41 – Documenting vs. Dictating in Design Systems• 24:58 – Managing Stakeholder Expectations• 28:24 – Building a Design System from the Ground Up• 40:13 – Building Team Adoption for New Tools• 40:57 – Creating Designer-Friendly Components• 41:47 – Championing and Showcasing the System• 44:22 – Stakeholder Management and Engagement• 46:42 – Measuring Success of Design SystemsHelpful Links:• Connect with Justin on LinkedIn• justinnn.com---Support our sponsors!Ok web designers. Let's talk about the “c” word—creative burnout.You're working on a site for a really big client, but between resourcing, feedback, tight budgets and even tighter deadlines—it doesn't make the cut. Wix Studio helps close that gap, so you can deliver your vision with less friction. Built for agencies and enterprises, you get total creative control over every last pixel. With no-code animations, AI-powered tools, reusable design assets, advanced, intuitive layout tools and a Figma to Wix Studio integration, you can design the way you want to and deliver when you need to.And if you're worried about the learning curve eating into time you don't have—don't be. Wix Studio is intuitive by design, so your entire team can hit the ground running.For your next project, check out wixstudio.com
In dieser Episode sprechen Thomas Jenewein und Christoph Haffner über Change Management in IT-Projekten und den neuen lernOS Leitfaden dazu. Der Leitfaden der open Source nach Creative Commons verfügbar ist, eignet sich als praktische Lernressource für alle, die in Change-Projekten involviert sind, selbst aber (noch) keine Change-Management-Experten sind. Zu Beginn geben wir einen Überblick zu lernOS. LernOS ist ein Open-Source-Framework für lebenslanges, vernetztes Lernen, das aus vielen Leitfäden besteht. Es geht im Leitfaden zu Change Management um verschiedene Aspekte wie Stakeholder-Management, Kommunikation, Communities, Analysen, Monitoring und die Bedeutung von Lernen & Weiterbildung. Wie schauen auch auf wichtige Themen und Erfolgsfaktoren wie klare Kommunikation, Umgang mit Widerständen oder Storytelling. Der Call to Action an euch Zuhörende: Probiert den Leitfaden aus, gebt Feedback und arbeitet gerne aktiv an seiner Verbesserung mit. Wie immer mehr dazu im Podcast!
„Man muss Gelegenheiten erkennen und ergreifen.“ Mit dieser Überzeugung gibt Andrea Drewes, CFO und Prokuristin bei der Titgemeyer Group, spannende Einblicke in ihre Karriere. Diese führte sie von einer Banklehre zur Wirtschaftsprüfung bis in das C-Level eines internationalen Familienunternehmens. Die Titgemeyer Group ist ein führender Anbieter im Bereich Befestigungstechnik und Fahrzeugteile mit 14 Standorten in Europa. Das wird in dieser Episode besprochen: - Andreas Karriereweg: Von der Bank über die Wirtschaftsprüfung zum CFO - Die Herausforderungen im Finanz- und IT-Management eines mittelständischen Unternehmens - Warum Werte, Führung und Stakeholder-Management heute wichtiger denn je sind. - Die Zukunft der Führung und der Einfluss von Agilität und Digitalisierung Erfahren Sie, was laut Andra Drewes essenziell für den beruflichen Erfolg ist und wie die Zukunft des C-Levels aussehen wird! Themen: - C-Level - Familienunternehmen - Prokuristin Über Atreus – A Heidrick & Struggles Company Atreus garantiert die perfekte Interim-Ressource (m/w/d) für Missionen, die nur eine einzige Option erlauben: nachhaltigen Erfolg! Unser globales Netzwerk aus erfahrenen Managern auf Zeit zählt weltweit zu den besten. In engem Schulterschluss mit den Atreus Direktoren setzen unsere Interim Manager vor Ort Kräfte frei, die Ihr Unternehmen zukunftssicher auf das nächste Level katapultieren. ▶️ Besuchen Sie unsere Website: https://www.atreus.de/ ▶️ Interim Management: https://www.atreus.de/kompetenzen/service/interim-management/ ▶️ Für Interim Manager: https://www.atreus.de/interim-manager/ ▶️ Profil von Andrea Drewes: https://www.linkedin.com/in/andrea-drewes-3311a6256/ ▶️ Profil von Franz Kubbillum: https://www.atreus.de/team/franz-kubbillum/
Chris Sims: When Terminology Creates Misunderstandings, The "Ideal Days" Story Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this insightful episode, Chris Sims shares a valuable lesson from his early days implementing XP and Scrum. Chris's team had established an effective workflow using relative estimation with "ideal days" rather than story points, achieving good predictability and velocity measurements. However, things took an unexpected turn when a skeptical VP discovered their tracking spreadsheet and misinterpreted their metrics as showing only 2.5 days of work per week. Despite Chris's best efforts to explain the concept of "ideal days," the misunderstanding tarnished the team's reputation. Chris emphasizes the importance of socializing your working methods with stakeholders and communicating in ways meaningful to leadership. Working "under the radar" can backfire, so transparency about your processes is crucial for organizational alignment and trust. Self-reflection Question: How transparent are you about your team's estimation methods with stakeholders who might not be familiar with agile terminology? [Scrum Master Toolbox Podcast Recommends]
BONUS: Keeping Backlogs Lean With The Now-Next-Later-Never Roadmap Framework with Kent McDonald In this BONUS episode, we explore the art of backlog management with product management expert Kent McDonald. As someone with decades of experience in software product development, Kent shares practical strategies for keeping backlogs lean, meaningful, and focused on outcomes that truly matter. Learn how to escape the trap of bloated backlogs and implement a Now-Next-Later-Never approach that will transform your product management practice. The Problem with Bloated Backlogs "Some teams use backlogs as 'long term storage' devices." Product backlogs often become unwieldy and difficult to manage because teams view them as a permanent repository for every idea that comes along. Kent explains that this "storage mentality" is one of the primary reasons backlogs grow out of control. Another common mistake is diving in too early and splitting items before they're actually ready to be worked on, which multiplies the backlog size unnecessarily. These practices lead to confusion, lost focus, and ultimately decrease a team's ability to deliver value efficiently. The Now-Next-Later-Never Roadmap Framework "You want to group things together on roughly categories of when you will attack it." Kent walks us through the practical implementation of a Now-Next-Later-Never roadmap approach that keeps things manageable. This framework provides a simple but powerful way to organize initiatives based on their priority and timing. Instead of maintaining an endless list of requirements, teams can group work into these four buckets, making it easier to communicate priorities both internally and with stakeholders. Kent emphasizes that these roadmap items should be described in terms of outcomes rather than features, helping everyone stay focused on the value being delivered rather than specific implementations. For more on the origin of the Now-Next-Later roadmap practice, see this article by Janna Bastow. Making "Now" Work in Practice "We only split items in the 'now' column." When implementing the Now-Next-Later-Never approach, the "Now" column is where the magic happens. Kent advises: Only split items that are in the "Now" column into actionable tasks Express roadmap items in terms of outcomes or customer problems to solve Limit the number of items in the "Now" column to maintain focus List outcomes rather than detailed features to avoid having a large number of items Kent explains that the "Later" and "Never" columns serve an important purpose in setting expectations with stakeholders about what won't be worked on immediately or at all. Managing the Movement Between Roadmap Categories "Items can move back and forth, to facilitate expectation setting." The Now-Next-Later-Never roadmap isn't static. Kent provides practical advice on how to manage the flow of items between categories: Revisit the roadmap regularly, ideally monthly Consider reviewing the roadmap during sprint review sessions Use this format when communicating with stakeholders for clearer expectation setting Hold strong on the "Now" items to maintain focus and avoid constant reprioritization This approach creates a dynamic but controlled environment where priorities can evolve without creating chaos or confusion. Dealing with Backlog Bloat "Create a 'museum', a set of items you can look at, but don't look at every day." For teams struggling with already-bloated backlogs, Kent offers bold but effective advice: Create a "museum" for items you want to preserve but don't need to see daily Consider deleting your old backlog and starting fresh Begin by asking: "What are the main outcomes we're trying to achieve?" Focus on getting to a smaller set of bigger items, then sequence them appropriately These approaches help teams overcome the fear of "losing" work while refocusing on what truly matters. Maintaining a Lean Backlog "Backlog items don't age well." Kent's team maintains an impressively lean backlog of just 23 items across three brand websites. He shares the routines and guardrails that prevent backlog bloat from creeping back in: Create a filter to control what gets into the backlog in the first place Keep the Product Owner just slightly ahead of the development team Avoid the anti-pattern of trying to keep all developers busy all the time Remember that backlog items don't age well and lose relevance over time These practices ensure the team stays focused on delivering current value rather than managing an ever-growing list of aging requirements. About Kent McDonald With decades in software product development, Kent is a go-to expert in product management, and agile strategy. He is a seasoned consultant and author of three books on agility, he helps teams cut through clutter to focus on what truly matters. When not optimizing workflows, he's exploring National Parks (52/63) or grooving to some jazz tunes. You can link with Kent McDonald on LinkedIn, or follow Kent McDonaldn on Substack.
Eine Zertifizierung ist für viele Product Owner ein Thema, das immer wieder aufkommt – oft dann, wenn sie neu in der Rolle sind oder sich weiterentwickeln wollen. Doch was bringt eine Zertifizierung wirklich? Ist sie nur ein Türöffner für den ersten Job oder hilft sie tatsächlich dabei, ein besserer Product Owner zu werden? Gleichzeitig gibt es eine Vielzahl an Anbietern für solche Zertifizierungen – von etablierten Organisationen wie der Scrum Alliance oder scrum.org bis hin zu eher unbekannten Anbietern. Jede Organisation verspricht einen eigenen Mehrwert. Manche Zertifikate lassen sich durch das Bestehen eines Online-Tests erwerben, andere setzen auf Trainings mit erfahrenen Coaches. Doch nicht jede Zertifizierung passt zu jedem Kontext oder Lerntyp. Eine Zertifizierung kann ein guter Einstieg sein, um sich strukturiert mit den Grundlagen des Product Ownership auseinanderzusetzen. Sie gibt Orientierung und zeigt, welche Themen zur Rolle gehören. Aber sie ersetzt nicht die tägliche Praxis, nicht den Austausch im Team, nicht die Auseinandersetzung mit Stakeholdern oder Nutzerbedürfnissen. Wer Product Owner ist, lernt ständig dazu – unabhängig vom Zertifikat auf dem Papier. Besonders spannend wird es, wenn wir uns die Motivation anschauen, warum Menschen überhaupt eine Zertifizierung machen wollen. Geht es um ein besseres Gehalt? Um Sichtbarkeit im Unternehmen? Oder darum, sich selbst sicherer in der Rolle zu fühlen? Je nach Zielsetzung können ganz unterschiedliche Formate sinnvoll sein. Für manche ist zum Beispiel ein Einstiegskurs wie der „Professional Scrum Product Owner“ (PSPO I) ideal, andere profitieren mehr von Advanced-Kursen mit Fokus auf Stakeholder-Management, strategischer Produktentwicklung oder Leadership. Zertifizierungen sind also weder gut noch schlecht – sie sind Werkzeuge. Und wie bei allen Werkzeugen kommt es darauf an, wie man sie einsetzt. Ein Product Owner, der gelernt hat, wie wichtig kontinuierliche Validierung von Hypothesen ist, wird sich nicht auf ein Zertifikat verlassen, sondern im Alltag ausprobieren, verwerfen, neu denken. Genau das macht die Rolle so anspruchsvoll – und so spannend. Am Ende zählt weniger, welches Logo auf dem Zertifikat steht, sondern was die Person daraus macht. Wer bereit ist, kontinuierlich zu lernen, Feedback anzunehmen und sich mit anderen POs zu vernetzen, braucht nicht unbedingt eine Zertifizierung, um gute Arbeit zu leisten. Aber sie kann ein sinnvoller Baustein sein – vor allem dann, wenn sie nicht als Endpunkt, sondern als Anfang verstanden wird.
Summary In this episode, Andy welcomes Corinna Freitag, a coach and project practitioner, to discuss the importance of interpersonal skills in project management. They explore how to navigate workplace conflicts, the significance of understanding others, and the role of Lean Six Sigma in project management. Corinna shares her experiences and insights on coaching STEM professionals, particularly those who may struggle with communication and conflict resolution. The conversation emphasizes the need for emotional intelligence and adaptability in leadership roles. Andy and Corinna delve into the significance of breathing techniques for mental well-being, the importance of understanding cultural differences in professional settings, the challenges of self-sabotage, and the continuous journey of personal development. Do you ever dread going to work on Monday morning? Corinna has practical insights in this episode for you! Sound Bites "I had the limiting belief that I am not good with people. And… surprise. Yes. Looks like I am." "There is no magic question. It's about starting to understand the person, not finding the perfect script." "If you say, 'This is my saboteur talking,' it's very different than saying, 'I'm not good enough.'" "Assume good intent. To them, their behavior is rational--even if it doesn't seem that way to you." "We never interact with a culture. We interact with a person." "My top saboteurs? The Stickler, the Hyper-Achiever, and the Hyper-Vigilant." "If you merge a little American boldness with German perfectionism, something great comes out." Chapters 00:00 Introduction 01:30 Start of Interview 01:50 Corinna's Backstory 03:35 Project Management Lessons Corinna Has Learned 06:10 Lean Six Sigma and Project Management 10:02 Handling Difficult Stakeholders and Conflicts 13:52 Coaching Introverted STEM Professionals 17:31 Regaining Composure in Stressful Situations 21:05 Exploring Breathing Techniques 23:30 Lessons About Working Across Cultures 28:30 Overcoming Self-Sabotage 31:31 Continuous Self-Development 32:42 Connecting with Corinna 33:18 End of Interview 33:38 Andy's Comments After the Interview Learn More You can connect and follow Corinna on LinkedIn at LinkedIn.com/in/DrCorinnaFreitag. And check out her website at CorinnaFreitag.de/. For more learning on this topic, check out: Episode 397 with Dr. Julia DiGangi about her book Energy Rising. It's a wonderful book and discussion! Episode 164 with Derek Rogers and Nick Petrie about their book on stress. Episode 143 with Dr. Mark Goulston about his book on dealing with difficult people. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Project Management, Coaching, Conflict Resolution, Lean Six Sigma, STEM professionals, Interpersonal Skills, Stakeholder Management, Communication, Culture, Emotional Intelligence, Cross-cultural Communication The following music was used for this episode: Music: Imagefilm034 by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tropical Vibe by WinnieTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license
Binh hat sich als Fotograf selbstständig gemacht und kann davon leben. Er hat keinen Plan B und geht zuversichtlich seinen Weg. Selbstständigkeit ist aber nicht selten von der Angst geprägt, zu scheitern. Die braucht es aber nicht, sagt ein Experte.**********Ihr hört: Gesprächspartner: Binh, hat sich als Fotograf selbstständig gemacht Gesprächspartnerin: Sophia Kiefl, Psychologin, berät Selbstständige und Führungskräfte zu mentaler Gesundheit und Zufriedenheit am Arbeitsplatz, hat zur mentalen Belastung von Selbstständigen geforscht Gesprächspartner: Marco Habschick, Stakeholder Management bei der "Gründerplattform" Autorin und Host: Shalin Rogall Redaktion: Sarah Brendel, Anne Göbel Produktion: Frank Klein**********Mehr zum Thema bei Deutschlandfunk Nova:Plan C: Wie es wirklich ist, ein Café zu eröffnenSelbstständigkeit im Paradies: Elisa lebt ihren TraumBelohnung: Wie wir unsere Erfolge sehen und feiern**********Den Artikel zum Stück findet ihr hier.**********Ihr könnt uns auch auf diesen Kanälen folgen: TikTok und Instagram .**********Meldet euch!Ihr könnt das Team von Facts & Feelings über WhatsApp erreichen.Uns interessiert: Was beschäftigt euch? Habt ihr ein Thema, über das wir unbedingt in der Sendung und im Podcast sprechen sollen?Schickt uns eine Sprachnachricht oder schreibt uns per 0160-91360852 oder an factsundfeelings@deutschlandradio.de.Wichtig: Wenn ihr diese Nummer speichert und uns eine Nachricht schickt, akzeptiert ihr unsere Regeln zum Datenschutz und bei WhatsApp die Datenschutzrichtlinien von WhatsApp.
Zvonimir Durcevic: Context Diagramming, Helping Agile Teams See Their Complex Communication Network Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Zvonimir shares a story about a five-person team developing an important product who maintained good internal dynamics but limited their interaction with the rest of the organization. Despite delivering quality work, they were viewed as a "difficult team" by stakeholders. When Zvone joined, he conducted assessments and introduced context diagramming to map the team's relationships and dependencies. This exercise revealed the complexity of their communication network and helped the team understand that cutting off relationships with stakeholders was counterproductive. The breakthrough came when the team began using the context diagram to explain their situation to others, helping stakeholders recognize how organizational factors were affecting the team's work. Self-reflection Question: How might mapping your team's communication network reveal disconnects that are affecting your effectiveness? Featured Book of the Week: Agile Transformation by Michael Spayd Zvonimir recommends "Agile Transformation" by Michael Spayd as a resource that helped him understand how to examine systems through different lenses. The book provides multiple perspectives for gaining deeper insights into the systems we work with. Zvone particularly values the book's ability to help practitioners look beyond surface-level issues and understand underlying dynamics in organizations undergoing Agile transformations. In this section we talk about the Integral agile transformation framework. [Scrum Master Toolbox Podcast Recommends]
Zvonimir Durcevic: Establishing Communication Channels, Lessons From a Scrum Master's Failure Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Zvonimir shares a pivotal experience that shaped his approach as a Scrum Master. His team started strong with excellent stakeholder relationships, but gradually team members began missing refinement meetings as they took on more outside responsibilities. Despite conversations with management, the issue persisted, leading to a growing backlog that no one wanted to trim down. Zvone learned critical lessons about the importance of establishing clear working agreements with stakeholders and sponsors from the beginning. He emphasizes the need to create proper communication channels, as successful Agile work depends on reaching the right people when problems arise. Self-reflection Question: How might the communication agreements in your organization be contributing to your team's ability to focus on their work? [Scrum Master Toolbox Podcast Recommends]
In today's fast-paced business environment, mastering stakeholder management is crucial for project success. Join hosts James Cooper and Scott Morrison in this insightful episode of the People Performance Podcast as they dive into the essentials of effective stakeholder engagement.Drawing from their experience at T2, James Cooper and Scott Morrison share a 3-step framework to help you navigate stakeholder relationships.Whether you're a project leader, team member, or business professional, this episode will equip you with the knowledge and tools you need to build strong stakeholder relationships and drive successful outcomes.
Thu, 27 Mar 2025 23:00:00 +0000 https://mydata.podigee.io/263-new-episode 62e289047630ff510f640b895cd2984d Wie revolutioniert man Private Equity mit Daten? Wie trifft man bessere Investmententscheidungen? Und warum ist Datenkultur gerade in dieser Branche so wichtig? Darum geht es in der neuen Folge von MY DATA IS BETTER THAN YOURS, in der Host Jonas Rashedi mit Daniel Lebe spricht. Dieser verantwortet als Business Intelligence Developer bei FSN Capital die Themen Datenanalyse, Prozessoptimierung und Business Intelligence. Im Gespräch der beiden Data-Enthusiasten geht es zunächst um den digitalen Wandel bei FSN Capital. Das Unternehmen hat in den letzten drei Jahren eine komplette Datentransformation durchlaufen. Das Ziel: Bessere Deals durch bessere Daten! Daniel ist Teil eines sechsköpfigen Teams, welches sich um die digitale Transformation der FSN Deal Prozesse und um die akquirierten Portfolio Unternehmen kümmert. Diese Teams setzen sich aus ausgebildeten Data Scientists, einem Data Engineer und weiteren Spezialisten zusammen. Im Private-Equity Mid Market Bereich ein schlagkräftiges Team. Der Aufbau einer modernen Dateninfrastruktur war dabei die größte Herausforderung. Für Daniel liegt der Fokus darauf, die verschiedenen Stakeholder mit ihren unterschiedlichen Bedürfnissen zusammenzubringen und datenbasierte Entscheidungsgrundlagen zu schaffen. Ein besonderer Schwerpunkt liegt auf der Analyse erfolgreicher Deals. Daniel erzählt von seiner aktuellen Aufgabe, vergangene Investments zu analysieren, um daraus für zukünftige Entscheidungen zu lernen. Dabei ist ihm wichtig, möglichst einfach anzufangen und schrittweise die richtigen Fragen zu stellen. Bei dem Aufbau der Dateninfrastruktur setzt FSN Capital auf moderne Tools. Zum Beispiel wird Power BI für Visualisierungen genutzt und BigQuery als Data Warehouse. Zum Schluss spricht Daniel noch über seine persönliche Datenreise: Wie er selbst Ziele messbar macht und warum der Film "Edge of Tomorrow" sein Data Game am besten beschreibt - manchmal braucht es mehrere Iterationen und auch Rückschläge, um am Ende zum Erfolg zu kommen. MY DATA IS BETTER THAN YOURS ist ein Projekt von BETTER THAN YOURS, der Marke für richtig gute Podcasts. Zum LinkedIn-Profil von Daniel: https://de.linkedin.com/in/daniel-lebe-a75011155 Zur Webseite von FSN Capital: https://www.fsncapital.com/en/ Zu allen wichtigen Links rund um Jonas und den Podcast: https://linktr.ee/jonas.rashedi Zeitstempel: 00:00:00 Intro und Begrüßung 00:02:05 FSN Capital und Private Equity 00:05:10 Das Digital Team 00:06:57 Datenbasierte Investments 00:11:53 Herausforderungen der Datenanalyse 00:14:06 Moderne Dateninfrastruktur 00:22:47 Spannende Use Cases 00:26:53 Effektivität und Effizienz 00:28:55 Diversität im Team 00:33:51 Persönliche Datenziele 00:35:52 Daniels Data Game full no Datapodcast,Digitale Transformation,Datenanalyse,Investment,Power BI,Use Cases,Stakeholder Management,Analyse Podcast,Datenstrategie,Datenvisualisierung
In dieser Episode der Agile Transformation Toolbox erkläre ich die Unterschiede zwischen klassischem und agilem Projektmanagement. Ich betone, dass die entscheidende Frage nicht die Unterscheidung zwischen den beiden Methoden ist, sondern vielmehr, was gutes und schlechtes Projektmanagement ausmacht. Ich erkläre, dass ein guter Projektleiter die richtigen Werkzeuge zur richtigen Zeit einsetzen kann und dass es wichtig ist, die Methoden an die jeweilige Situation anzupassen. Zudem wird die Bedeutung von Stakeholder-Management und Risikomanagement in Projekten hervorgehoben. Mehr zur Ausbildung zum zertifizierten Agile Transformation Manager: https://marcloeffler.eu/ausbildung-agile-transformation-manager/
Send us a textIn this dynamic midweek episode of the Customer Success Playbook, Kevin Metzger and Roman Trebon are back with product leadership veteran Ken Sandy. This time, Ken tackles one of the most pressing challenges in modern product management: how to juggle the urgent demand for quick wins with the strategic need for long-term customer value. He delivers practical frameworks, witty anecdotes, and powerful reframes that will resonate far beyond the product team.Detailed Description: We've all felt the squeeze: stakeholders want that feature live yesterday, while customers expect thoughtful innovation. In this energizing conversation, Ken Sandy—author of The Influential Product Manager—returns to the Customer Success Playbook to answer one big question: how can product leaders (and cross-functional teams) balance short-term revenue goals with long-term innovation?Ken starts with a provocative truth: solving meaningful customer problems should inherently deliver business value. If it doesn't, the strategy might be missing the mark. He then walks through three steps to align customer-centric strategy with day-to-day execution:Elevate customer value metrics to stand shoulder-to-shoulder with revenue goals.Build and own a strategic roadmap that provides clarity and intention beyond reactive requests.Track and communicate resource allocation so trade-off decisions are rooted in data, not drama.What follows is a masterclass in how influence, transparency, and structured thinking can replace the chaos of ad hoc demands. Ken's insights extend beyond product management. Customer success teams, account managers, and business leaders will find immediately usable tools to help their organizations solve the right problems for the right reasons.Don't miss this sharp, relatable, and practical playbook for aligning execution with vision—no matter what department you call home.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookCheck out https://funnelstory.ai/ for more details about Funnelstory. You can also check out our full video review of the product on YouTube at https://youtu.be/4jChYZBVz2Y.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.
digital kompakt | Business & Digitalisierung von Startup bis Corporate
Stell dir vor, du steckst mitten in einem IT-Projekt und plötzlich läuft alles schief. Kein Grund zur Panik, denn im Gespräch mit Joel Kaczmarek enthüllt Maria Adler, Gründerin und Geschäftsführerin von Yet Another Agency, ihre Geheimnisse zur Rettung von Projekten. Maria, die in Vietnam Projekte wieder auf Kurs bringt, teilt ihre Erfahrungen und gibt wertvolle Tipps, wie man erkennt, wann ein Projekt gerettet werden sollte und welche Methoden dabei helfen. Von der Bedeutung einer offenen Fehlerkultur bis hin zu effektiven Lernzyklen – Maria zeigt, wie Teams wieder in Fahrt kommen. Tauche ein in eine Welt voller Best Practices und lerne, wie du Projekte erfolgreich meisterst. Du erfährst... ...wie Maria Adler schiefgegangene Projekte in Erfolgsgeschichten verwandelt. ...welche Anzeichen auf ein rettungsbedürftiges Projekt hinweisen. ...wie du durch klare Kommunikation und Konfliktlösung dein Team motivierst. ...warum eine offene Fehlerkultur und regelmäßiges Coaching entscheidend sind. ...welche Tools und Methoden Maria für effektives Projektmanagement nutzt. __________________________ ||||| PERSONEN |||||
“It's this crazy melody of things constantly happening, and you need an incredible degree of grit and fortitude. Even the best-prepared individuals with meticulous plans have to throw them up in the air like confetti. It's an intangible feeling—until you get into it, you really don't know.”This quote from Christina Betancourt Johnson perfectly captures the cannabis industry—where relentless highs and lows force constant adaptation. The question is: are we just treading water, or pushing forward to something greater?This week, we sit down with Christina Betancourt Johnson, CEO of Standard Wellness Maryland, to discuss:How even the best-laid plans evolve in cannabis.The balance between compliance, funding, and long-term growth.The mindset and strategies needed to thrive in an unpredictable industry. Chapters00:00 Introduction to the Cannabis Journey02:55 Transitioning into the Cannabis Industry05:52 Navigating the Application Process09:03 Understanding the Dichotomy of Cannabis Business11:50 The Importance of Vertical Integration15:11 Challenges of Operationalizing a Cannabis Business18:01 Managing Stakeholder Expectations20:49 Resilience and Adaptability in Cannabis26:31 Navigating the Cannabis Landscape30:49 Challenges of Social Equity in Cannabis33:37 The Importance of Agility in Leadership36:50 Engaging in the Legislative Process39:42 Empowering Communities Through Education43:54 Future Trends in the Cannabis Industry48:09 Lessons from Experience Guest Links https://www.standardwellness.com/https://www.instagram.com/standardwellnesscompany/https://www.linkedin.com/company/standard-wellness-company/https://www.linkedin.com/in/christinabjohnson/Our Links:Bryan Fields on TwitterKellan Finney on TwitterThe Dime on TwitterAt Eighth Revolution (8th Rev), we provide services from capital to cannabinoid and everything in between in the cannabinoid industry.8th Revolution Cannabinoid Playbook is an Industry-leading report covering the entire cannabis supply chain The Dime is a top 5% most shared global podcastThe Dime has a New Website. Shhhh its not finished.The Dime is a top 50 Cannabis PodcastSign up for our playbook here:
https://www.linkedin.com/in/daniel-tealdi-breitwieser-7712a198/https://www.linkedin.com/in/christophkarger/https://www.linkedin.com/company/gotonetworksummary (ai)In dieser Episode von GoToNetwork spricht Chris mit Daniel über die Herausforderungen und Strategien im Enterprise Sales. Daniel teilt seine Erfahrungen und Einsichten über die mentale Gesundheit von Sales-Profis, die Definition von Enterprise Sales, und die Bedeutung von Research und einem starken Point of View. Die Diskussion beleuchtet auch die Komplexität von Deals und die Notwendigkeit, Stakeholder effektiv zu managen. In dieser Episode diskutieren Chris und Daniel die Herausforderungen und Strategien im Enterprise Sales, insbesondere im Hinblick auf das Management von Megadeals und die Notwendigkeit, eine Balance zwischen kurzfristigen und langfristigen Verkaufszielen zu finden. Daniel teilt seine Erfahrungen im Prospecting und wie er relevante Meetings mit Executives erhält, sowie die Bedeutung von Partnerschaften und strategischen Allianzen im Vertrieb. Abschließend wird die Wichtigkeit der Dokumentation und des Action Planning im Verkaufsprozess hervorgehoben.takeawaysEnterprise Sales kann sowohl bereichernd als auch belastend sein.Die mentale Gesundheit ist ein zentrales Thema im Sales.Ein starkes Mindset ist entscheidend für den Erfolg im Sales.Fokus auf wenige Accounts führt zu mehr Umsatz.Research ist unerlässlich, um relevante Lösungen anzubieten.Ein Point of View hilft, Vertrauen bei Executives aufzubauen.Timing spielt eine entscheidende Rolle im Verkaufsprozess.Die besten Deals entstehen oft aus langfristigen Beziehungen.Sales Teams benötigen Coaching und Unterstützung.Die Deal-Cycle-Time kann überraschend kurz sein. Ehrliche Kommunikation mit Vorgesetzten ist entscheidend.Die Balance zwischen Megadeals und Runway-Geschäften ist wichtig.Executive Conferences sind eine wertvolle Quelle für Networking.Die Qualität der Meetings ist wichtiger als die Quantität.Ein klarer Action Plan ist für den Erfolg unerlässlich.Partnerschaften können den Verkaufsprozess erheblich unterstützen.Vorbereitung ist der Schlüssel zu erfolgreichen Meetings.Die eigene Expertise im Markt ist entscheidend.Networking sollte auf echten Beziehungen basieren.Die Dokumentation der nächsten Schritte ist unerlässlich.Chapters00:00Einführung in Enterprise Sales und persönliche Hintergründe03:03Die unbequeme Wahrheit im Sales05:59Mental Health und die Herausforderungen im Sales09:08Definition und Merkmale von Enterprise Sales11:46Strategien für erfolgreiche Enterprise Deals14:57Die Bedeutung von Research und Point of View18:00Der Prozess des Prospecting und der Umgang mit Stakeholdern20:50Timing und Einfluss im Verkaufsprozess28:02Die Herausforderung im Enterprise Sales34:22Strategien für effektives Prospecting46:04Dokumentation und Action Planning im Sales52:08Partnerschaften und strategische Allianzen im Vertrieb
Heute habe ich die Freude, Katja Busch als Gast begrüßen zu dürfen. Katja ist freiberufliche Coachin, Beraterin und Trainerin und begleitet Unternehmen bei der Gestaltung von digitalen Produkten. Mit Präsentationstechniken und Storytelling als ständige Begleiterin bringt sie Inspiration und Klarheit in komplexe Prozesse. Katja hat beeindruckende 30 Jahren Erfahrung in verschiedenen UX-Disziplinien – sowohl auf Dienstleister- als auch Unternehmensseite – und ist auch Lehrbeauftragte an diversen Hochschulen. Als Autorin und Lerndesignerin bietet Katja unter anderem eine Masterclass zur geprüften UX Manager:in an der Haufe Akademie an und hat sich auf individuelle Inhouse-Performance-Workshops mit hohem Wirkungsgrad spezialisiert.Ein gutes Design löst nicht nur Nutzerprobleme, sondern auch Businessprobleme. Ich spreche mit Katja über die Herausforderungen, die UX-Professionals in Unternehmen begegnen, und die Notwendigkeit, jetzt umso mehr den unternehmerischen Wert ihrer Arbeit sichtbar zu machen. Katja gibt konkrete Tips wie man Stakeholder-Management betreibt, die eigene Kommunikation bei der Präsentation von Designs zu verbessern und den Wert von UX noch deutlicher zu machen.Katjas LinksKatjas LinkedInAufbautraining UX ManagementRessourcenDanish Design LadderLean UX CanvasLean Product CanvasKatjas BuchempfehlungDesigning for the Digital Age - Kim GoodwinIch hoffe, ihr fandet diese Folge nützlich. Wenn ihr auch die nächsten nicht verpassen wollt - abonniert UX Heroes doch auf Spotify, Apple oder eurem Lieblingspodcaster - ihr könnt uns dort auch bis zu 5 Sterne als Bewertung dalassen. Wenn Ihr Fragen oder Feedback habt, schickt uns doch gerne eine Nachricht an podcast@userbrain.com.Ihr findet ihr mich auf LinkedIn unter Markus Pirker. Bis bald bei UX Heroes.UX Heroes ist ein Podcast von Userbrain.
Holistic Health Podcast No 18 mit Susanne Müller Zantop: Was sie als Krebskranke so unfassbar aufregt. Am 17. Mai 2018 erreichte die erfolgreiche Unternehmerin Susanne Müller-Zantop im Alter von 63 Jahren den Gipfel des Mount Everest. Sie ist die viertälteste Frau, die je den 8848m hohen Berg erreicht hat. Sie hat eine wahrlich bemerkenswerte Bergsteiger-Karriere. Doch in 2024 zwang sie ein Ereignis inne zu halten: bei ihr wurde Krebs diagnostiziert. Statt sich zurückzuziehen, kletterte sie gleich noch einmal auf einen Achttausender. Und sie will reden. Darüber, was sie so aufregt als Krebskranke. Aber auch darüber, wie sie diesem Schicksalsschlag begegnet. So wie am Berg, ergeht es ihr auch bei dieser Krankheit: aufgeben gilt nicht. Unser Holistic Health Podcast geht unter die Haut und uns allen einfach Mut machen soll. Susanne lernt uns auf so eindrückliche Weise, wie wir mit all den Zäsuren und Rückschlägen im Leben umgehen können. Mehr über Ladies Drive: https://ladiesdrive.worldUnd mehr über Susanne Müller Zantop: https://ceo-positions.com/company/Susanne's unternehmerische Schwerpunkte in der CEO-Beratung sind digitales Stakeholder Management, strategische Kommunikation und High-Tech Inhalte.Unseren Podcast findet Ihr auch auf Spotify, Apple Podcast, Soundcloud und allen gängigen Podcast-Plattformen. Dieser Podcast entsteht in Zusammenarbeit mit Küng Wellness (https://kueng.swiss) und wurde in der der Audiokanzlei Zürich aufgezeichnet.
Thu, 13 Mar 2025 23:00:00 +0000 https://mydata.podigee.io/261-new-episode 8d161294dff201865b96588527af54b4 Wie baut man ein zukunftssicheres Tracking-Setup? Worauf muss man dabei achten? Warum ist Datenkontrolle beim Thema Tracking immer so wichtig? Darum geht es in der neuen Folge von MY DATA IS BETTER THAN YOURS, in der Host Jonas Rashedi mit Christian Ebernickel spricht. Als freiberuflicher Consultant für Digital Analytics berät Christian Unternehmen beim Aufbau ihrer Tracking-Infrastruktur. Im Gespräch der beiden Data-Experten geht es zunächst um die Grundlagen verschiedener Tracking-Setups. Christian erklärt den Unterschied zwischen einfachen WordPress-Implementierungen und Enterprise-Setups. Der Fokus liegt dabei besonders auf der Kontrolle über die eigenen Daten und der Minimierung von Risiken durch Third-Party-Tools. Christian ist dabei ein Verfechter des Server-Side Trackings. Für ihn ist das der Schlüssel zu mehr Datenkontrolle und weniger Abhängigkeit von großen Tech-Unternehmen. Gleichzeitig macht er aber auch klar: Technik allein ist nicht die Lösung. Es braucht auch die richtigen Prozesse und Menschen. Die beiden sprechen auch über aktuelle Beispiele aus Schweden, wo Unternehmen hohe Strafen zahlen mussten, weil sie die Kontrolle über ihre Daten verloren hatten. Christian erklärt, wie man solche Situationen vermeiden kann und worauf Unternehmen beim Aufbau ihrer Tracking-Infrastruktur achten müssen. Zum Schluss geht es noch um persönliche Sportdaten, was auch Christian fasziniert. Er nutzt Daten für sein Lauftraining und zeigt, wie man auch im privaten Bereich von gutem Datenmanagement profitieren kann. MY DATA IS BETTER THAN YOURS ist ein Projekt von BETTER THAN YOURS, der Marke für richtig gute Podcasts. Zu Christians LinkedIn-Profil: https://de.linkedin.com/in/christian-ebernickel Zur Webseite von Christian: https://www.ebernickel.de/ Zu allen wichtigen Links rund um Jonas und den Podcast: https://linktr.ee/jonas.rashedi Zeitstempel: 00:00:00 Intro und Begrüßung 00:01:15 Vorstellung Christian Ebernickel und beruflicher Werdegang 00:03:02 Grundlagen von Tracking-Setups: Von einfach bis komplex 00:04:03 Unterschiede zwischen Basic- und Enterprise-Tracking 00:06:31 Die Herausforderung der langfristigen Datenpflege 00:13:43 Stakeholder-Management und Datenverständnis 00:21:19 Technische Implementierung und Risikomanagement 00:24:39 Problematik beim Tracking 00:32:11 Server-Side Tracking als Alternative 00:34:17 Einschränkungen und Trade-offs bei Server-Side Tracking 00:39:14 Strategische Überlegungen zur Data Ownership 00:42:58 Persönlicher Umgang mit Daten beim Laufen 00:44:13 Analogie zum Film "Narcos" full no Data Podcast,Analytics Podcast,Tracking Podcast,Digital Analytics Insights,Datenstrategie Podcast,Marketing Analytics,Server-Side Tracking,Datenkompetenz aufbauen,Daten verstehen,Podcast für digitale Weiterentwicklung
Anuj Ojha: Helping PO's Move Beyond User Story Templates to True Customer Understanding Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: The Vision Setter Who Empowers Teams In this segment, Anuj describes an exemplary Product Owner who mastered the art of inclusive product development. This PO excelled at bringing everyone together to discuss the product and potential solutions, while maintaining a clear focus on the vision and problem space. Rather than dictating solutions, they created an environment where team members could freely explore solutions while the PO remained available for questions and guidance. Their success came from building strong relationships with stakeholders and customers, and effectively using the Eisenhower matrix to prioritize work. The Bad Product Owner: The Requirements Translator Anuj discusses common anti-patterns he's observed in Product Owners, particularly those who may have previously been project managers. A crucial issue arises when POs create user stories without first understanding the customer and their journey with the product. Some POs become mere translators, rigidly adhering to story templates instead of truly understanding customer needs. The key to improvement lies in helping POs learn to engage directly with customers, focus on problem exploration rather than immediate solutions, and collaborate with the whole team in solution discussions. Self-reflection Question: How can you help your Product Owner move from being a requirements translator to becoming a true value maximizer? [The Scrum Master Toolbox Podcast Recommends]
Anuj Ojha: Beyond the Iron Triangle, A Path to True Agility Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Anuj shares his journey of understanding the complexities behind Scrum implementation, particularly when faced with fixed time and scope demands. He emphasizes the importance of learning to communicate effectively with different stakeholders in their own language. Through experience, he discovered that the traditional iron triangle (fixed time, scope, and resources) is a fiction in agile environments. His key insight is that while you can fix two sides of the triangle, attempting to fix all three undermines agility. He suggests building cases for critical needs like technical debt and ensuring all voices are heard when determining what's possible. Self-reflection Question: How do you handle situations where stakeholders demand certainty in all three aspects of the iron triangle? [The Scrum Master Toolbox Podcast Recommends]
Summary In this conversation, Andy interviews Dave Garrett, a senior advisor to the CEO at Project Management Institute (PMI). They discuss the evolving definitions of project success, emphasizing the need to go beyond traditional metrics of scope, time, and cost to include value and customer-centric outcomes. Dave shares insights from his extensive experience and PMI's research, introducing the Net Project Success Score (NPSS) and strategies to enhance project success. Topics include the importance of managing perceptions, owning project success beyond metrics, relentlessly reassessing project parameters, and expanding perspectives. The conversation also explores the impact of AI on project management, practical applications of generative AI, and how project managers can leverage these tools to improve effectiveness. Wondering what the future of project management looks like? Join us for this discussion! Sound Bites "Value is a tricky thing to pin down." “The Sydney Opera House is a classic example of a project that was considered a failure for a very long time because of cost overruns. It overran from a time perspective, even to a point where the public was very upset about it… over time became known as one of the more successful projects ever." "Project success is not binary." Our research found that your project success score will double if you do three things: if you set goals up front, if you put in place a system of measurement that aligns and guides decision making, and if you track progress along the way." "Success can't be, 'I guess we didn't suck!'" Chapters 00:00 Introduction 01:18 Start of Interview 01:30 Dave's Backstory 03:22 What Dave Does at PMI 03:59 Defining Project Success Beyond Traditional Metrics 08:03 Perception and Success 14:50 Introducing the Net Project Success Score 19:11 MORE Framework for Project Success 23:13 The Value of Being Customer-Centric 24:28 AI's Role in Project Management 31:31 PMI Resources 34:21 End Of Interview 34:39 Andy Comments After The Interview 38:58 Outtakes Learn More You can learn more about Project Management Institute at pmi.org. For more learning on this topic, check out: Episode 424 with Karla Eidem, who joined us to talk about project management trends. Episode 319 with Sierra Hampton-Simmons from PMI about the PMP exam. Episode 253 with one of the most passionate advocates of PMI: Lee Lambert Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Ways of Working Topics: Project Management, Value, Success Metrics, Stakeholder Engagement, AI, PMI, Research, Project Success
Episode 44 Larry Advey - Leveraging FOCUS for Stakeholder Management Larry Advey discusses the significance of standardizing FinOps nomenclature through the FOCUS (FinOps Cost and Usage Specification) project to streamline communication across multi-provider environments. Larry shares his insights on the impact of FOCUS in reducing confusion among stakeholders by creating a unified language for billing data. The episode also highlights Larry's experiences from recent FinOps events, upcoming plans for FinOpsX, and the importance of engaging with the community for continuous improvement.00:00 Welcome to FinOpsPod01:25 January Recap and FinOpsX Planning06:28 Focus Project and Stakeholder Management09:36 The Role of a Focus Maintainer16:23 The Vision for Focus20:11 Exploring FOCUS Nomenclature21:09 Utilizing the FOCUS Sandbox21:32 Diving into Use Cases22:49 Navigating the Focus Website29:12 Engaging with the FinOps Community34:24 Conclusion and Final ThoughtsFinOps X 2025 - The Home of FinOpsFOCUS SandboxFOCUS™ - FinOps Open Cost & Usage SpecificationLarry Advey | LinkedIn
Send us a textIn this compelling episode of The Customer Success Playbook, Eleni Vorvis, a fractional CS leader and consultant, shares invaluable insights on fostering effective collaboration between Customer Success and Product Management teams. She emphasizes the crucial importance of building strong relationships and understanding mutual goals before diving into feature requests and roadmap discussions. The conversation reveals practical strategies for breaking down silos and creating alignment between these two critical departments.Detailed AnalysisThe discussion delves deep into the fundamentals of cross-functional collaboration in SaaS organizations. Vorvis presents a methodical approach to building effective partnerships between Customer Success and Product Management teams, highlighting two essential strategies:First, she emphasizes the importance of establishing alignment on basic definitions and metrics. Before jumping into feature requests or roadmap discussions, CS leaders should invest time in understanding how the Product Management team operates, their goals around usage and adoption, and how they measure success. This foundational work ensures both teams speak the same language and work toward common objectives.Second, Vorvis advocates for direct communication about collaboration preferences. She challenges the common assumption that Product teams are too busy to engage with customers directly. Instead, she recommends explicitly asking Product Management about their preferred level of customer interaction, which often reveals they want more direct customer contact than CS teams might assume.The episode illuminates how these strategies can lead to more effective product development and customer satisfaction. It becomes clear that both teams ultimately share the same goal: building software that delivers genuine value and outcomes for customers. The key lies in creating structured approaches to communication and collaboration that serve both departments' needs.The discussion also touches on the importance of timing and context in these interactions, suggesting that while Product Management's direct involvement might not be necessary for all customer interactions (such as bug fixes), their participation is crucial for strategic discussions about product roadmap and version transitions.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.
If communicating with stakeholders on a regular basis is part of your work and you're looking to improve your stakeholder management skills, this is your podcast. We promise you'll learn practical strategies for effective stakeholder management that you can start using TODAY - or your money back!!!Join Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel as we use the Power-Interest grid to layout an actionable framework for communicating with different stakeholder groups. #ProductManagement #StakeholderCommunication #AgileLeadershipReferences:Stakeholder Management Tips for Product People by Roman Pichler, 2020: https://www.romanpichler.com/blog/stakeholder-management-tips-for-product-people/Getting Stakeholder Engagement Right by Roman Pichler, 2015: https://www.romanpichler.com/blog/stakeholder-engagement-analysis-power-interest-grid/Making Strategy, The Journey of Strategic Management by Colin Eden & Fran Ackermann, 1998Arguing Agile #198 - Better Communication: Mastering Crucial Conversations: https://youtu.be/KgmnrkbNA8I= = = = = = = = = = = =YouTube= = = = = = = = = = = =Subscribe on YouTube:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Applehttps://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotifyhttps://open.spotify.com/show/362QvYORmtZRKAeTAE57v3= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
In episode 116 of Mission: Impact, Carol Hamilton interviews Jami Yazdani, a nonprofit project management expert specializing in helping organizations achieve their goals effectively. The conversation: Focuses on the nuances of project management in mission-driven organizations, Offers practical insights for nonprofit leaders to balance strategic vision and operational execution. Emphasizes prioritization, clear communication, stakeholder inclusion, and sustainable planning as critical to success. Episode Highlights: [00:06:31] Misconceptions About Project Management [00:09:01] Stakeholder Management [00:12:09] Communication Planning [00:14:47] Writing a Clear Project Scope [00:17:06] Defining a Project vs. Program [00:23:02] Transition from Strategic Planning to Implementation [00:29:00] Accountability and Engagement [00:36:07] Invitation to Nonprofit Leaders Guest Bio: Jami Yazdani is a project management and planning consultant with over 18 years of experience leading innovative and impactful initiatives. She spent more than 14years in leadership roles in higher education and libraries, managing teams,projects, and change. Jami founded Yazdani Consulting and Facilitation in 2018 to help mission-driven organizations lead more impactful projects, teams, and planning. She has served on the boards of non-profits and associations in leadership, marketing, programming, and mentoring roles. Jami holds Master's degrees in Technology Management and Library and Information Science and ProjectManagement Professional (PMP), Disciplined Agile Scrum Master (DASM), ChangeManagement, and Wicked Problem Solving Practitioner certifications. Important Links and Resources: Jami Yazdani https://yazdaniconsulting.com/ https://linktr.ee/yazdanicf https://yazdaniconsulting.com/impactful-blog https://www.youtube.com/watch?v=pcWWX8w7MtE https://yazdaniconsulting.com/resources/2022/2/7/5-key-elements-worksheet Be in Touch: ✉️ Subscribe to Carol's newsletter at Grace Social Sector Consulting
Summary In this episode, Andy interviews Rick Czaplewski, who discusses the intersection of project management and negotiation. They explore the importance of negotiation skills for project managers, the significance of building strong relationships with stakeholders, and strategies for dealing with difficult stakeholders. Rick shares personal experiences, including lessons learned from being a cancer survivor, and emphasizes the importance of taking action when delivering bad news. The conversation concludes with advice on teaching negotiation skills to the next generation. Want to improve your ability to negotiate more confidently? This episode is for you! Sound Bites "Project management is a verb. It's an action sport. We're on offense. We have the ball." "You want to put out fires as a project manager when they're small campfires before they're raging infernos." "If you're in control of yourself, you're in control of the situation." "It's okay if you hear the word no." "Take that feeling of 'I'm not willing to walk away with a loss' and hang in there." "Negotiation isn't just a skill; it's a mindset that transforms projects." Chapters 00:00 Introduction 01:18 Start Of Interview 01:40 Rick's Career Journey 03:25 Why Negotiating Skills Are Critical for Project Managers 05:30 How We Can Accidentally Set Up Negotiations to Fail 08:05 How To Deal With Difficult Stakeholders 12:50 Common Mistakes Delivering Bad News 17:05 What If Someone Thinks They're Not a Good Negotiator? 20:20 How Has Surviving Cancer Shaped Your Perspective? 23:00 How Can Parents Help Their Kids Become Better Negotiators? 26:46 End Of Interview 27:05 Andy Comments After The Interview 30:13 Outtakes Learn More You can learn more about Rick and his work at NoOneWalksAlone.com. Also, please leave us feedback about this episode at Talk.ac/rickc?code=PEOPLE. For more learning on this topic, check out: Episode 412 with hostage negotiator Scott Walker. Episode 365 with Christie Hunter Arscott about her book for women. Episode 258 with Kari Mirabal about You Already Have the No. Episode 148 with Daniel Shapiro, founder of the Harvard International Program on Negotiation. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Negotiation, Project Management, Stakeholder Management, Communication Skills, Leadership, Cancer Survivor, Relationship Building, Delivering Bad News, Negotiation Skills, Personal Growth The following music was used for this episode: Music: Summer Morning Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license
In our new series Insights, go inside Class 2 of NEXT PM. In this short segment, Natasha highlights the impact of stakeholder management on project performance. Enjoy the Insights and #BeNEXT To learn more about NEXT PM, please visit our website at www.nextleadershipacademy.org/pm
Welcome back to the Alt Goes Mainstream podcast.Today's episode is with a founder who is building mission-critical software for private equity firms.I sat down in Citywire's London studio with Venkat Subramaniam, the Co-Founder of DealsPlus, to discuss why he has built a digital solution to streamline, digitize, and automate the management of complex holding and capital structures for private equity firms.Historically, private equity firms have relied on humans and manual processes to manage and track cap tables, transactions, and entities. This process has required significant human intervention and has often been rife with errors, making deals harder to consummate and transactions. Venkat has taken his 15 years of experience advising private equity managers on cross-border transactions, most recently as an Associate Partner at EY UK, to build DealsPlus to create a single source of truth for capital structures for private equity firms. DealsPlus works with a number of industry-leading private equity firms and is backed by a private equity firm with $38B in AUM.Venkat and I had a fascinating conversation about the challenges private equity firms face with managing and tracking transactions and portfolio companies. We discussed:Why it's been so hard to create a cap table management solution for private equity.Why it's much harder to build software for private equity firms than venture capital firms.How private markets can move from the Excel Age to the Digital Age.How to build software that provides a single source of truth.The atomic unit of value in private markets.Building an end-to-end platform versus building a point solution.What's next in post-investment ops tech innovation?Thanks Venkat for coming on the show to share your thoughts and wisdom on private markets tech.A word from AGM podcast sponsor, Ultimus Fund SolutionsThis episode of Alt Goes Mainstream is brought to you by Ultimus Fund Solutions, a leading full-service fund administrator for asset managers in private and public markets. As private markets continue to move into the mainstream, the industry requires infrastructure solutions that help funds and investors keep pace. In an increasingly sophisticated financial marketplace, investment managers must navigate a growing array of challenges: elaborate fund structures, specialized strategies, evolving compliance requirements, a growing need for sophisticated reporting, and intensifying demands for transparency.To assist with these challenging opportunities, more and more fund sponsors and asset managers are turning to Ultimus, a leading service provider that blends high tech and high touch in unique and customized fund administration and middle office solutions for a diverse and growing universe of over 450 clients and 1,800 funds, representing $500 billion assets under administration, all handled by a team of over 1,000 professionals. Ultimus offers a wide range of capabilities across registered funds, private funds and public plans, as well as outsourced middle office services. Delivering operational excellence, Ultimus helps firms manage the ever-changing regulatory environment while meeting the needs of their institutional and retail investors. Ultimus provides comprehensive operational support and fund governance services to help managers successfully launch retail alternative products.Visit www.ultimusfundsolutions.com to learn more about Ultimus' technology enhanced services and solutions or contact Ultimus Executive Vice President of Business Development Gary Harris on email at gharris@ultimusfundsolutions.com.We thank Ultimus for their support of alts going mainstream.Show Notes00:00 Introduction and message from Ultimus01:59 Introducing Venkat Subramaniam and DealsPlus03:57 Venkat's Career Journey05:07 The Genesis of DealsPlus05:09 Challenges in Transaction Management06:25 The Lack of Uniformity in Private Equity Processes06:54 The Impact of Technology on Private Equity07:33 The Role of Cloud Computing08:24 The Consumerization of Enterprise Software09:04 Excel vs. Specialized Software09:34 The Importance of Cap Table Management10:04 Connecting Front Office and Back Office10:30 Building Effective Software Solutions13:24 Recurring Pain Points in Private Equity14:47 The Complexity of Private Equity Cap Tables15:44 Building a Platform for Private Equity16:43 Stakeholder Management in Private Equity18:50 Impact of Technology on Fund Operations20:25 Integrating DealsPlus into Workflows21:06 Best-in-Class Applications and Data Integration23:33 The Impact of Fund Size on Complexity25:42 Technology Adoption in Private Equity27:09 Network Effects in Private Equity Technology37:41 The Future of Private Markets Technology39:14 Conclusion and Closing Remarks
Imagine being tasked with building an audit department—and later having the CEO personally request you to do it again at his new company. That's exactly what happened to Kristian Bollerup. Hear his story and discover the three key ingredients for a winning formula in stakeholder management.
Hoe is het om leiding te geven aan een organisatie ‘in de startblokken'? Een organisatie die klaar is om de markt te bestormen, maar moet wachten op groen licht? In deze podcast gaan we in gesprek met Jan Eerkens, de directeur van Lelystad Airport. Lelystad Airport is de drukste luchthaven voor General Aviation in Nederland, maar wacht al jaren op een besluit uit Den Haag om open te gaan voor vakantievluchten.. Christ Coolen Hans Janssen praten met Jan over leiderschap in onzekere tijden en hoe het is om afhankelijk te zijn van externe beslissingen die je bestaan beïnvloeden:Hoe bereid je je voor op het moment dat je groen licht krijgt voor je plan?Hoe houd je je team gemotiveerd in deze periode?Hoe probeer je discussies over jouw situatie zo feitelijk mogelijk te houden?Hoe blijf je in verbinding (…) met alle stakeholders, van grote machthebbers in Den Haag tot de kleinste boerderij in de buurt?Jan deelt zijn inzichten over het maken van scenario's en het optimaal voorbereid zijn, klaar om van start te gaan zodra er een beslissing valt. Een super interessante casus voor leiders die te maken hebben met de impact van beslissingen ‘van buitenaf' en de beste manier om daarmee om te gaan.
As a Product Manager, are you constantly asked "When will it be done?" before even knowing what "it" is?Learn why this simple question is so problematic and how to handle it effectively. Learn strategies for educating stakeholders, collaborating on roadmaps, and focusing on delivering real value instead of arbitrary deadlines.Don't let deadline pressure derail your product strategy. Listen now for practical tips on having better conversations about timelines and priorities.#ProductManagement #AgileMethodology #ProductStrategy #SoftwareDevelopment #LeadershipSkills= = = = = = = = = = = =YouTube= = = = = = = = = = = =Subscribe on YouTubeApplehttps://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotifyhttps://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazonhttps://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
Robert Finan: Why Agile Teams Need the Right Support, And How We Can Help Them Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Robert shares a story about what happens when teams lack management support and the right environment to succeed. He emphasizes the importance of 1-on-1 conversations, addressing individual resistance, and focusing on what can be changed. Slowly building the right environment for our teams - Robert explains how - is how we help them succeed! Featured Book of the Week: Crucial Conversations by Joseph Grenny et al. Robert recommends Crucial Conversations, which offers practical tools for handling high-stakes conversations in both personal and professional contexts. As facilitators, Scrum Masters can use this book to address situations where team members feel threatened, fostering better communication and collaboration. [The Scrum Master Toolbox Podcast Recommends]
Fabrice des Mazery, Chief Product Officer at productROI joins Melissa Perri on this episode of the Product Thinking podcast, discussing shifting product managers' mindsets from builders to investors. Drawing from his extensive experience, including leading product at TripAdvisor's TheFork, Fabrice shares insights on evaluating product decisions through an investment lens, building stakeholder relationships, and creating a balanced product portfolio. He emphasizes the importance of understanding business metrics, ROI, and risk assessment in product management, while offering practical advice on how to communicate with stakeholders, using their language rather than product jargon.
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Ever wonder what happens when HR leaders get real about C-suite scrutiny? Join Kelli, Nolan and friend of the podcast, Colleen McCreary, as they spill the tea on transforming those dreaded "show me the numbers" moments into power moves. Turns out, the secret sauce isn't hiding from spreadsheets—it's owning them with style.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.—
Guest: Daisy Wong, Head of Security Awareness, MedibankOn LinkedIn | https://www.linkedin.com/in/daisywong127/Hosts: Sean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCyber]On ITSPmagazine | https://www.itspmagazine.com/sean-martinMarco Ciappelli, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining Society Podcast & Audio Signals PodcastOn ITSPmagazine | https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/marco-ciappelli____________________________Episode NotesKicking off the conversation, Marco noted the absence of his co-host Sean, whose focus often leans technical. This opened the door for a deeper exploration into the human and operational side of cybersecurity, an area Daisy Wong is uniquely equipped to discuss.Daisy's career journey, from earning a marketing degree to becoming Medibank's Head of Security Awareness, is rooted in understanding human behavior. Her hands-on experience with phishing emails and time spent in a pen-testing team revealed how critical culture and communication are to effective cybersecurity.The Power of Communication and Culture in CybersecurityDaisy highlighted how her ability to simplify complex technical language became the cornerstone of her work in cybersecurity awareness. She emphasized that soft skills, like communication, are just as essential as technical know-how in navigating today's cyber challenges.Drawing cultural parallels, Daisy shared analogies from her cultural heritage, like the tradition of removing shoes before entering a home, and compared them to cybersecurity practices. Marco added an Italian twist, pointing to customs like cheek-kissing as a metaphor for ingrained behaviors. Together, they underscored how fostering a security-first mindset mirrors cultural conditioning—it requires intentionality, consistency, and collective effort.Breaking Barriers and Building BridgesOne of the key takeaways from the discussion was the need to break down the misconception that cybersecurity is solely a technical field. Daisy argued for creating environments where employees feel safe reporting security concerns, regardless of their technical background.She shared strategies for fostering collaboration, like simple yet impactful initiatives during Cyber Awareness Month. These efforts, such as wearing branded T-shirts, can make security a shared responsibility and encourage open communication across teams.Staying Ahead in an Evolving Threat LandscapeDaisy also spoke about how cyber threats are evolving, particularly with the rise of generative AI. Traditional warning signs, like spelling mistakes in phishing emails, are being replaced with far more sophisticated tactics. She emphasized the need for organizations to stay adaptable and for individuals to remain vigilant.While AI offers tools to identify risks, Daisy and Marco agreed that personal accountability and fundamental awareness remain irreplaceable in ensuring robust security practices.In this lively episode of On Location with Marco Ciappelli, Daisy Wong spotlighted the indispensable role of human behavior, culture, and communication in cybersecurity. Her insights remind us that while technology evolves, the human element remains at the heart of effective cyber defense.Cybersecurity isn't just about systems and software—it's about people. And as threats become more sophisticated, so must our strategies, blending technical tools with cultural awareness to create a resilient and adaptable defense____________________________This Episode's SponsorsThreatlocker: https://itspm.ag/threatlocker-r974____________________________ResourcesLearn more and catch more stories from Australian Cyber Conference 2024 coverage: https://www.itspmagazine.com/australian-cyber-conference-melbourne-2024-cybersecurity-event-coverage-in-australiaBe sure to share and subscribe!____________________________Catch all of our event coverage: https://www.itspmagazine.com/technology-cybersecurity-society-humanity-conference-and-event-coverageTo see and hear more Redefining CyberSecurity content on ITSPmagazine, visit: https://www.itspmagazine.com/redefining-cybersecurity-podcastTo see and hear more Redefining Society stories on ITSPmagazine, visit:https://www.itspmagazine.com/redefining-society-podcastWant to tell your Brand Story Briefing as part of our event coverage?Learn More
From our Sponsors at SimmerGo to TeamSimmer and use the coupon code DEVIATE for 10% on individual course purchases.The Technical Marketing Handbook provides a comprehensive journey through technical marketing principles.PS: Huge BlackFriday discounts on courses are available until November 30th.Latest content from Juliana & SimoCookie Access With Shopify Checkout And SGTM by Simo AhavaCookie Status Project by Simo AhavaFive AI Predictions for 2025 That Will Shape How We Think About Data and Customer Experience by Juliana JacksonHow to Measure AI ROI in CX: The Value Chain Framework by Juliana JacksonAlso mentioned in the EpisodeCRAP Talks by Bhav PatelCausl A/B Testing CalculatorPeople in Analytics Starter Pack on Bluesky by Mehdi Oudjida - https://go.bsky.app/Huxv35JConnect with Bhav PatelBlueskyLinkedin This podcast is brought to you by Juliana Jackson and Simo Ahava. Intro jingle by Jason Packer and Josh Silverbauer.
Gosia Smoleńska: Growing Trust As A Product Owner, A PO Superpower Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: The Trust-Building Product Owner Gosia illustrates the characteristics of an exemplary Product Owner. These individuals build trust with their teams, challenge ideas respectfully, and maintain transparency about their concerns. Great POs actively seek feedback, clearly communicate the customer's voice, and leverage tools like Jobs To Be Done to align features with the company's strategy. Inviting customers to share their experiences with the team ensures that development stays user-focused and relevant. The Bad Product Owner: The Anti-Pattern of Control In The PO Role In contrast, Gosia describes a Product Owner who undermined team trust by changing estimation figures without the team's knowledge. During a meeting focused on affinity estimation for an upcoming release, the PO erased the team's work and provided altered estimates to the business. This action broke trust and disenfranchised the team, showcasing an anti-pattern where the PO assumes control rather than fostering team ownership. Such behavior can lead to decreased morale and a lack of transparency. Self-reflection Question: How do you ensure your actions as a Product Owner build trust and foster collaboration within your team? [The Scrum Master Toolbox Podcast Recommends]
As a product manager, have you ever inherited a messy backlog? In this episode, Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel break down 6 useful tactics you can use to tackle this common challenge. Listen as we discuss the challenges of inheriting a product backlog and learn practical strategies for:Aligning with company objectivesEffective stakeholder communicationPrioritization techniquesLeveraging data for decision-makingStreamlining processes and workflowsIdentifying and preparing for skill gapsIf you manage a backlog, this episode provides valuable insights to help you succeed in your role!#ProductManagement #Agile #BacklogManagement #ProductStrategy #DataDriven= = = = = = = = = = = =Watch it on YouTube= = = = = = = = = = = =Subscribe to our YouTube Channel:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Apple Podcasts:https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotify:https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazon Music:https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
Send us a textIn this episode of UX Leadership by Design, Rina Alexin, CEO of Productside, joins Mark Baldino , Co-Founder of Fuzzy Math, to discuss the state of product management today, including challenges like misaligned strategy, poor stakeholder management, and data utilization. She emphasizes the need for clearer communication of strategy across all levels of an organization, enabling product teams to focus on valuable discovery and execution. Rina also shares insights on navigating the complexities of data, enhancing team skills, and leveraging AI to empower more effective product management.Key TakeawaysMisaligned Strategy: Many product teams struggle due to poorly defined business strategies or prioritization, which ultimately affects their ability to deliver impactful results.Stakeholder Management: A key challenge is the lack of proper governance in decision-making, which leads to difficulties in aligning priorities across the organization.The Value of Communication: Clear and repetitive communication from leadership to product teams about business goals is crucial to ensure alignment and strategic focus.Overwhelmed Product Managers: Product managers often feel overwhelmed with tasks, which highlights the importance of balancing stakeholder communication with delivering product outcomes.The Role of AI: Product managers should learn to effectively use AI to increase efficiency. Avoiding AI will be detrimental to productivity in the future.Data Utilization: Lack of data or mistrust in data quality can lead to poor decision-making. Gathering reliable metrics is essential for driving impactful business decisions.Enabling Product Managers: Providing product managers with the tools, training, and clear expectations helps them excel in their roles and contribute to the organization's success.Chapters02:58 Current State of Product Management06:08 Leadership's Role in Product Management09:03 Challenges in Product Management11:56 Stakeholder Management and Governance15:08 Overwhelm in Product Teams17:58 The Impact of AI on Product Management21:03 The Importance of Data in Product Management Fuzzy Math B2B & Enterprise UX Design Consultancy Connect with Mark on LinkedIn
“Your brand or your reputation is what people say about you when you're not in the room.” Chief, today we are going to guide you through the process of mastering the art of influencing stakeholders and partners, such that it catapults you forward (and upwards!) in your career. Stakeholders have a huge impact - negatively and positively - on your career and your personal life whether you like it or not. These people can be your corporate peers, suppliers, customers, board members, executive team members, your boss, the community, media, anyone out there who's got a key stake in what you do. As such, getting buy-in from difficult stakeholders is one of the most important tasks and skills of all senior executives and leaders.