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Bienvenidos a Tebeísmos, un podcast de cómics hecho por un grupo de chicos nada expertos pero con muchas ganas de aprender. En este programa hacemos nuestro consabido especial sobre los mejores tebeos del año pasado. Así pues este es nuestro TOP-10 del 2023 - Ronson - El abismo del olvido - La alegre vida del triste perro Cornelius - 47 cuerdas - Aldobrando - Hoka Hey! - Alison - No te vayas - Los 4 Fantásticos (de Ryan North) - Friday Esta vez nos ha salido un programa más cortito pero lleno de TEBEAZOS, y trufado de opiniones interesantes de OT. Esperamos que disfrutéis de este programa y que nos acompañéis en los próximos que vendrán, y donde queremos seguir descubriendo cómics junto a vosotros. Muchas gracias por descargar. Todos estos cómics en elektracomic.com
Q&A from the recent “Ecomm Vs Expert Smackdown”. Ben Moote asked a question about imposter syndrome. Hit me up on IG! @russellbrunson Text Me! 208-231-3797 Join my newsletter at marketingsecrets.com ClubHouseWithRussell.com Magnetic Marketing ---Transcript--- Russell Brunson: Good morning, everybody. This is Russell Brunson. Welcome back to the Marketing Seekers podcast. Today's episode, probably the next couple episodes, I'm going to do some Q and A. And the way we actually did this Q and A was kind of fun. Alison Prince and I did an event last week called the E-comm versus expert smack down. We had some hot seats and some hot seats were very specific to whatever topic we were talking about. But some of them were things were, I think would just help everybody. And so I'm grabbing some of these clips of our responses to hopefully help you guys. So the very first one actually was a question asked by Ben Moote, and he's someone who used to work for ClickFunnels way back in the day, and then has gone on to go out there and he creates products and services and he's published his stuff and he's been at all the events and he's doing the work. And he asked a question about imposter syndrome. And I know this is one that I think everybody struggles with at least in some point in your career. And so I thought it was powerful and I thought it'd be useful for all of you guys to hear as well. So we're going to cue the theme song. We come back, you're actually going to hear Brent Coppieters on our side ask the question and then Alison and I will respond to it. And hopefully from that, you get a nugget or two that's going to help you out in your journey along the way. Thanks so much. And with that said, let's cue up the Marking Secrets theme song. Who's up next? Brent Coppieters: Okay. This is from our friend, Ben. So this goes to, again, the mindset that you guys have just touched base on. And I appreciate Ben just being really open and honest about this question. So I'll give you a little bit of context here, and then I'll ask the question. He says my belief that things are scarce and that I don't deserve it are so strong that I am actively losing so much money, so much opportunity to give and serve, close friendships and more. It's wrong, but it'd break me to break that belief. So it's this belief he's got. So the question is what has been the most successful path that you've chosen to kick that negative inner voice in the mouth and move forward? Russell: Imposter syndrome, right? This is something that people hear all the time. Like, I feel like I have imposter syndrome. I don't feel worthy. I don't feel ready. I don't, those things that happened in all of our heads. And I got to be completely honest with you. Yesterday, I couldn't sleep night before this whole event started. Why? I was freaked out. I was scared to death. It doesn't matter what level you're at, you're always nervous. You never feel ready. You never feel worthy. You never feel... Like every funnel event, backstage, I'm like, oh my gosh, why are people here? I'm a little kid. I don't even know what I'm talking about. What if they see through me and they don't think I don't know what I'm talking about. And it's just all these things keep happening. And I have to come back to like, look, it's not about me. I think that's the problem is that we try to put it all on our shoulders. And when you realize it's not about you, it's like, I'm here to serve those people. That's when it starts shifting for you. And for me when I'm backstage, when I was here yesterday before I came out, I had to consciously get in this thought and I do it through prayer. I do it through thinking, through whatever it is. But I'm thinking, okay, I'm nervous. I'm anxious. But this is about me, and this is not about me. This is about these people who have been called to serve. And if I don't step in and don't serve those people, that's not what I want either. And so it's trying to get out and it's, I understand. Because it's hard and it comes back every single time. It's not like, oh, I kicked that 10 years ago and it's done. No, every single time. Every time people, like FHL before I go out, every presentation I get nervous. You still get nervous? I'm like every time, because I put it on me. What if I mess up? What if they don't like me? What if I talk too fast? What if I slur... And I'm like, okay, okay. I'm like, it's not about me, not about me. And I start saying prayers for myself. I pray. And I'm like, please help me to be able to serve these people. Please, when I'm talking or I'm saying something, let the right things show up so that I can deliver it. Because it's about their experience, not mine. And so for me, that's the biggest thing. Because it doesn't go away. At least it hasn't for me yet. I'm hoping someday it does. That'd be amazing. But it's shifting from me to them. And when you start shifting that, it takes the pressure off your shoulders because you're realizing it's not about you. And if it was about me, I'm not talented enough to actually do what I do. Suzanne isl fully aware, I am not that talented. I'm not that gifted. I'm not a good speaker. I slur, I talk too fast. Like even my wife last night, she's like, I jumped in for a little while. She's like, you were talking so fast. Can people understand you? I'm like, oh crap. I don't even know. I hope they can. I'm not that good. But I've just learned so much like, I've been called to show these people. I'm probably going to mess up, half are going to hate me by the end. Some are going to be confused. But there's a group of people who they're going to hear my voice. That's the goal. And so like that shift is what gets me out of that. And so I think hopefully partially to help give people comfort, it's like, we all feel, I still feel it, heavy. And the bigger the thing is, the heavier it is. Number two is like some personal validation for you. I told Stephen Larsen, this is the first product I've ever bought from Stephen Larson ever was the product you and him did together. So you're creating good stuff. You're making good offers. You're doing good. So hopefully that's validation for you as well. It's like, oh my gosh, I got Russell to go run and find his credit card on New Year's Eve at two in the freaking morning. And then the order failed and he kept trying, kept trying, because he wanted the thing. He didn't want to miss out on it. So, you made a really good offer. I was up at two in the morning buying your guys stuff. And so, hopefully that's some personal validation for you as well. Alison Prince: One thing, I remember the first time Russell asked me to speak on stage. Guys, I did e-commerce for a reason, so I could hide behind my computer screen. And so Russell asked me to speak and I just remember all this fear that I had inside of me and what Russell goes through. I've seen it behind, I see him dancing. We were doing pushups yesterday to get the antsiness out. It's a real thing and it doesn't go away. But one thing that I've done is I picture that fear holding me down. And so I'm like, if I can figure out how to get rid of that fear, offload that fear, then I can step into who God needs me to be. And so you'll notice when I come on stage for the first time, I'll hug Russell and he doesn't, you don't know that I do this, but in my mind I'm like, okay Russell, you're holding my fear for me because it's too heavy for me. Russell: Oh my gosh. Alison: And he walks off the stage and then I feel lighter. And so it's a visual thing for me. And then even at Funnel Hacking Live, my 12 year old was on, because I want them around this community. He was there, comes to me, he said, "Mom, I got your fear. I'm going to hold your fear for you." And it was recorded and it was so sweet. And so that's kind of become a thing for us of when our kids do something hard or when I'm about to go on stage or present on an online thing and they can see the nerves, they'll come to me and they'll say, "Mom, let me hold your fear. Go step into who God needs you to be right now. It's not about you. It's about everybody else." And I think that has helped me tremendously, that visualization. So thank you so much. And I'll hold your fear. Russell: Now I know. I'll be offstage like, just kidding. Brent: That's cool. And I wonder too, Alison, maybe you could just talk for a minute about momentum coaches a little bit here and what they do and how they help. Alison: Yes. I can't tell you how much momentum coaches have helped me personally. And it was such a big thing for me. That's why I was like, Russell, we have to have these for our people. The coaches have been trained to understand these feelings. And just like Camille was talking about earlier, some of the stuff that she's going through and the pressures that she's feeling, she hops on a call with a momentum coach, you have two a month and you get to talk to them. It's not in a big group. You can talk about how you're feeling. We've actually had people come on and say the momentum coach was actually worth the entire cost of the program because it helped them with that, like this limiting belief that you have, it is holding you back, this momentum coach is the one that can actually hold that fear for you. And help talk you through that so that you can step into who God needs you to be. Like you needed to be there for Russell. You needed to be there for him. And the momentum coaches are there to help you through that process, to help you understand why you're feeling the way that you feel and break that down for you. No, they're not psychologists or any of that stuff. They're life coaches, but they're trained in the business world. They're trained in the entrepreneurial world. They understand the higher the level, what do they say? The higher the level, the higher the devil, right? They understand that process. And they're there for us. I know I won't go through the program, my business, without them. Russell doesn't do it. And so that's why we wanted to provide it for you. So hop on a call with that momentum coach and they'll talk you through it. And like Russell said, it doesn't go away. That's why these momentum coaches don't go away. They show up with you time and time and time again to help people deal with this. Russell: To help people understand too, the personal, like when my business had grown up really, sort of started really big and the whole thing collapsed. And I was like, mentally, it's like, oh my gosh, I'm a failure. I messed up, all these kind of things. And it was the first time I hired a coach and it was coach Mandy. And I hired her. My friends was like, I have a friend who's a coach, do you want to hire her? I'm like, duh, but I don't do that thing. Like I'm not a... But I hired her as a coach and it was like, man, so much work to get my brain and my mind to a spot where I could continue to move forward and have success. And so when I launched Inner Circle, one of the big selling points, I was like, everyone's coming to Inner Circle at this time to learn marketing. But I'm like, most people are great at marketing. They understand it, but there's something here that's keeping them from the next level and the next, next level, next level. And so I hired coach Mandy full-time and she works with all the Inner Circle members. That's who your coach was when you came in. The same thing, like 90% of the work was working with coach Mandy to get people out of here. And I'm like, oh, and then by the way, do this on your funnel. It's like, boom. They explode. And it's like, oh, I was in my own way this whole time. And so when we launched this Funnel Hacking Live, that's when Alison brought in this amazing team of people who are our coaches who are doing that now for you. Because it's, like I said, I think a lot of times you guys are coming for marketing or for funnel, but like that stuff's in the books, like read the book. It's usually you getting belief in the process, in yourself and the next thing, actually doing that is the key to each level of growth. Brent: Thank you, Ben. Alison: We understood that. Brent: Thank you, Ben. Appreciate that, buddy. So glad you're here with us. Russell: He's so sweet. Brent: Yeah, he's awesome. Alison: And that's another, sorry, that's another thing. I feel so blessed to be able to work with people in the 2ccx program, be able to hear their stories and to watch them go through this transformation. I just, I feel very blessed, honestly, to be able to work with those that are willing to take that risk to change the world. Russell: It's awesome. Brent: You know, I think Russell, and I appreciate that Alison, I shared with you other day someone who posted on our Facebook group about how they jumped on a hot seat with you a few weeks ago. They told their team, we're upping our prices. Russell says we up our prices. They went on vacation for two weeks, came back. And I think what, they added like another $22,000 a month, I think, to their business just by raising their prices from your suggestion. Russell: One suggestion, they covered the cost of the program every month for the rest of their lives. And it'll keep going from there. Because that was the beginning. So cool. Brent: So good. Thank you. All right. We've got time for just one or two maybe questions left. Alison: No, can we do this all day? Brent: Might as well. Russell: Would they want that? Brent: Are you guys enjoying this so far, by the way? Is this fun to see? Alison: Oh my gosh, everybody exploded. Russell: And I'm hoping like, obviously we're talking to certain people, but my guess, maybe I'm crazy. My guess is there's more than one person who feels like Ben does. There's more than one person who felt like, so my guess is, my hope is that all of you guys are gaining something personally for yourself. Like, oh my gosh, like that's how I felt. I remember the first time I went to a Tony Robbins event and Tony does all these interventions with people. And part of me is like, I want an intervention, but I'm like part of me is scared to death. I don't want him to look into my soul and do his Tony thing. But as he's doing it with all these other people, I was like, oh my gosh, he's speaking to me, he's speaking to me. And all these things were like the aha's I actually needed. I was like, oh, thank heavens I don't have to be in the hot seat, but I still get the value of it. And so hopefully you guys are getting that as well. Alison: And another thing, this is I actually what we do in the 2ccx program is we do these hot seats. And they're usually a little bit smaller groups and we can really dive in to help your business. So this is just kind of like a sampling, but we do it consistently over and over and over again. And people have multiple hot seats to help them too, because you have different sticking points throughout your business. It's not just the one dial tone that you need to get that clarity. You're going to need help in a month. That's just what business is. Because we can't stop. We have the goal post here, and then the next one and the next one. When you put out the Two Comma Club award, I'm like, I got to get that thing with the expert side. And then next year you're like, we're doing the- Russell: Two Comma Club X. Alison: Two Comma Club X. And I'm like, I got to get that one. You've got the 25 and then you had the give the million dollars away and we just keep moving our goal post. And to be able to get to those goal posts, you're going to run into new challenges. And that's why this program is like month after month after month. Russell: Yeah. So fun.
Welcome to season 3 episode 5! Sarah and Helena are organizing a prison break. Cosima is trying her best not to talk about her ex while out on the town with a gorgeous "influencer type". Oh, Alison? No clue, she wasn't in this episode. Thanks for listening!
That Blind Tech Show Rolls Again. Bryan brings Allison and Jeff back to the sho to talk about some of the latest Tech news, gidgets and gadgets and the latest from Sonos. We are proud to announce that Twitterrific for the Mac is Back, Downcast just got an update and AOL Messenger is no longer. Jeff gives us an update on the fire that hit Enchanted Hills Camp above Napa, CA and how we can all contribute and support #RebuildEHC. Be sure to check the links below to learn more about what the heck we were talking about. :) Check out the Twitterrific Blog and Subscribe to keep up with the latest from iConFactory Google Bought Apple or Did they! Twitterrfic for Mac is here How to get apps back in iTunes 10 Safari Long Press Shortcut Gestures. Do you remember to ever long press? Read more about Enchanted hills Camp #RebuildEHCand contribute what you can and lend your support. Give by phone: Call Jennifer Sachs at 415-694-7333 See Transcription below. Thank you for listening. Send us Feedback via email Follow us on Twitter @BlindTechShow That Blind Tech Show is produced in part by Blind Abilities Network. You can follow us on Twitter @BlindAbilities On the web at www.BlindAbilities.com Send us an email Get the Free Blind Abilities App on the App Store. Transcription: That Blind Tech Show: Twifferrific on the Mac and Downcast is Back andSonos Gets 1 Bigger. (Transcription provided) [Music] Alison: Sonos One's which are the newest iteration of the play one, are the ones that have Lady A built-in. [Music] Alison: I did put the Eyes Free Fitness app on my phone and I'm hoping that you know buying some of the workouts for that, I will literally have no excuse not to, not to do it because my phone is always with me no matter where I go. Bryan: Somebody in New Zealand had something about unboxing one very early before the rest of the world which..... Alison: Oh yes Jonathan was very very happy that you know when he get, when these items come out he gets them a day ahead everyone else because New Zealand is a day ahead. Bryan: He should let people know that. [Laughter] Alison: He really doesn't gloat about that enough, but yeah. Jeff: So Alison you use your phone on a daily basis. [Laughter] Alison: The face ID, I'm still, I find myself still kind of getting used to this new thing called face ID. Jeff: I want to see the Grinch again this year. Bryan: So you want me to come visit? [Laughter] Big smiles okay, three, two one, welcome back to yet another episode of that blind tech show. I know it's been a very long time since we've been here in fact you've probably heard a lot of us on other great technology podcasts. I know our friend Allison Hartley recorded one of her regular tech doctor podcasts as well as she was on with the great people over at main menu. And you may have heard Jeff Thompson on with AT Banter and I believe he's got another podcast coming out with the good folks over at Mystic Access and you may have heard me on Blind Bargains but we finally got the band back together again and we're here to talk you through some of the holidays and the goings on now, so I'm going to go ahead and say yeah how you doing over there Allison. Alison: I'm doing okay, it's the day three of a four-day weekend so I'm just kind of milking the the time off work for all it's worth, I've been reading good books that I'll talk about later and eating lots of food, lots of pie, so much pie. Bryan: There's never such a thing as too much pie. Alison: No never. Bryan: What about you Jeff, how has your Thanksgiving holiday been? Jeff: Well pie is a continuum. Alison: Yep. Jeff: It's been great here, I've been bacheloring it, the family's been gone, and I'm living it here with the dogs, happy Thanksgiving, it's Thanksgiving everyday now. Bryan: I'm actually down in Florida still recording you see, we're all about bringing you the show. Holidays don't stop us. One thing I was very excited though on the plane ride down here, I was very excited some of you might have heard about therapy pigs getting kicked off planes. [Pig noises] I'm happy to report there was no therapy pig on my plane down here, just get old Nash in me. How about you Allison, have you ever been on a plane with a therapy Pig? Alison: I have never been on the plane with anything more exciting than another guide dog, I have to say. Bryan: What about you Jeff have you ever traveled with any pigs? Jeff: No but it, it would wouldn't be that bad if it was therapy bacon. Alison: Oh yeah. Bryan: That is true, that is true and for those of you not hear about that story it's actually not the first time a therapy pig has gotten kicked off a plane so, go ahead and check that out, it was one of the more humorous stories and, you know, it's great that they stand up for our rights as guide dog service dog users, but seriously, therapy pigs. [Pig noises] Now Allison, I think you're probably the only disappointed one because I'm hearing the Soup Nazi said no soup for you, no home pod for you this year? Alison: Yeah I mean I have really no reason to be disappointed. I have speakers coming out of my ears. [Spring noise and laughter] Alison: Quite literally right now cuz I'm wearing headphones but, I am, I am still interested in getting the home pod when it comes out, home pods I should say, cuz I want to get a stereo pair. I have my Lady A controlled Sonos speakers now, and I'm finding that that is honestly filling a lot of my needs in terms of playing satellite radio and playing any song that I could possibly think of. I do still want to get the home pods because I hear that the sound quality is gonna be even that much better than the Sonos speakers, but I'm not, I'm not tearing my hair out, if these new Sonos hadn't come out I might have been a bit more disappointed, but I'm okay. Jeff: Now you said they're gonna be better sounding than the Sonos? Alison: They are, they're going to have more tweeters and better far-field microphones for understanding you, the only limitation in my opinion it's gonna be Siri, I know this is a controversial subject on an Apple themed podcast but, Siri is terrible. Bryan: You will get no argument out of me, Siri and I, we're not even dating anymore, the relationship is over and.... Unfortunately this is not surprising news, Apple you know when they used to meet their deadlines, we talked about it this summer, it was a little odd that Apple was talking about this, it almost reminds me of you know back 10 years ago when they used to say there's an attack coming, it's not coming today, it's not coming tomorrow, but it's coming, and I kind of feel that's the same thing with (inaudible) Alison: Yeah. Bryan: Apple pod, they're not gonna be out today, they're not gonna be out tomorrow, but they will be out, probably around the same time that the Amazon app comes to the Apple TV. Alison: I would, I would say you're probably right there, and I would say that when they do come out they're gonna be a couple of years behind all of the other smart speakers with better AI. It's really, it's kind of gonna be sad almost. I really I want to see Apple push forward in this arena, but unfortunately you know, I, I've played now with Google assistant, I've had a Lady A in my life, I have been playing even with Bixby on a, on a Samsung phone, and yes you give something up in terms of your data, and in terms of your privacy, but when you're putting security above all, the AI, and the assistance itself becomes very limited in what it can do, and it's really starting to show in Siri when there are so many more worthy competitors. Bryan: Yeah, the Apple really missed the boat on the the home assistant and you know, Tim Cook was wishy-washy on it for several years and now it's just gonna be a speaker, I really have no interest, I mean I'm very happy with my Echo devices, heck, I got a small apartment you know, I've got one in the living room. They're $30.00 now over you know, the weekend... Alison: God Yeah. Bryan: I just don't have, I'm like, well do I really need another one, and I'm like, I've got one in the living room, one in the bedroom, and I don't spend much time in the kitchen so you know it's, there's no point really in getting another one but I, you just can't say no at that price and, how was the Google assistant, did you like it? Alison: I do, I actually I have a Google home speaker that I don't have plugged in at this point but on the Galaxy I mean it's just, you can just ask random questions and instead of saying, let me check the web for that, here's what I found, it actually just gives you the answer to your flipping question. Bryan: Yeah. Alison: It's really amazing and then you can ask like follow-up questions and it jives with what you were talking about and it answers intelligently. I just, you know maybe the home pod speakers will come out and something about Siri will blow us out of the water or something out of the speakers, about the speakers will blow everything else out of the water because they've had a little bit more time, but I'm starting to get a little impatient with Apple's obsession with, I know they want to get it right, and I know they want to have a really polished user experience, but that user experience is starting to suffer because of that need to be so meticulous, and so perfect. Jeff: Well I think they've actually, having it come out next year might be a good plan for their stocks in a way because people are buying the eight, or the ten, those are big items, and you're talking about $349.00 here. It's hard to comBryan when everybody else is you know flooding the market with these $29.00 minis, and dots, and Amazon, what do they have seven different items now in this department? The Look, the Show, the Tap. Alison: Now Google has three, I mean, it's a lot. Bryan: And, I'm hearing about headphones, Bose, I think there is a set of Bose headphones which you know, I couldn't afford those, but that have the Google Home built into them so we're starting to see more and more even headphones with these kind of assistants built into them and, I think Apple, you know, they've just been left behind and, not every company needs a home assistant so, I really don't see what the marketplace unless you are a big music listener, you know, or have capitol to spend, I really don't see the point to it, I guess I don't have a fine ear for music because I think the Echo speaker sounds fantastic and everybody I know that's into music says, "Are you kidding?" Alison: Oh no, oh God, no no no no no. Especially the Dot. The Dot is barely passable for spoken word, but even the big Echo, drives me crazy because it tries to simulate fake stereo, but it doesn't quite get it right on the one speaker so, it's, it drives me nuts. Bryan: What's the opposite of perfect pitch? Because that's what I have. [Laughter] Jeff: Either you have it, or you don't. Alison: Yeah. [Laughter] Jeff: So with the Sonos, you have two of them, that's the Sonos one you have two of them. Alison: Yep. Jeff: That does perfect stereo? Alison: It does, yeah I have them equal distant from each other on a table, and the stereo separation is amazing, it's really beautiful. Jeff: Oh that's great. Bryan: Are there multiple different kinds of Sonos? I've just heard phenomenal things about Sonos speakers, or is there one product line or are there different kind of product lines for the Sonos speakers. Alison: There are in the non smart, non Lady A connected Sonos products, there are three, well four technically different tiers of Sonos products, and it all depends on the number of tweeters that are in each speaker, and with all of them you can pair to get a stereo pair with the Play Ones, Play Threes, and Play Fives, but they become very expensive, and they have a sound bar, and they have a subwoofer for the television, but you couldn't pair Lady A with a skill now, to make all of your Sonos products somewhat controllable via Lady A, but the Sonos One's which are the newest iteration of the Play One, they look exactly the same except they have microphones, are the ones that have Lady A built-in. Bryan: Yeah well everything, everything seems to be getting smarter except Apple News, which you know, I often go through Apple news and my subscriptions when I'm putting this show together and, lately I've been noticing there's about two articles and then everything goes back six weeks, and they just don't seem to be coming out with a lot of content and as Jeff and I were talking about, a lot of ads you'll see an article, title of an article, title of an article, then an advertisement, and then a bunch of text, this is something about Apple and an ad and everything. Jeff have you been using Apple News, and have you noticed how down hill it seems to have gone? Jeff: I've noticed it's changing a little bit at first, the ads you can't even read the ads because that, all it does is give you description of it, and you have to skip over it, so they're not trying to sell to the blind. The thing that I noticed about Apple News is Apple shuts down at about four o'clock on Friday, there's no new news, they just kind of rehash the same stuff until Monday, and it's just like looking for an app update. If I get one on on Saturday/Sunday, someone paid extra to have that pushed out. Bryan: Yeah maybe I should go back to Newsify and actually reading my RSS feed for technology news. I'm not seeing that much content coming through there, I was I was really excited when Apple news came out because I thought it was gonna be great and I enjoyed it at first, I was using it all the time, but now I'm seeing less and less content and a lot of that content, there's nothing worse than when you're reading an article and like a paragraph into the article, all of a sudden advertisement is starts being read to you... Alison: Yep. Bryan: It drives me absolutely bonkers, and Jeff you actually said, and I'm curious because I read a lot of television recaps in Safari, where I'll say, Arrow episode, season six episode three recap, and it will, I'll find an article that will describe the action and a lot of times these articles, a paragraph in it starts reading an ad to me, you just got a pop-up blocker, now do you think those pop-ups might block those in article advertisements, or just really block pop-ups. Jeff: Actually it's not a pop-up blocker, that is native to the Safari app where you can turn that on or off and it blocks pop-ups. Now some colleges, if you're a college student, they use pop-up so you might want to beware that you might be shutting off something and not being able to gain access to so, try it out. What I got was Purify and that's P U R I F Y, it's a content blocker, and when you get that you, you purchase it, and I got it for a dollar ninety nine, I don't know if that was a Black Friday deal or a special over the holidays but, a dollar ninety-nine, it's very popular app according to Nick, my buddy up in Canada, and what it does is it works on your browser. So what you do is you purchase it and then you have to go into your Safari app settings, go down and just below pop-up blocker, you're gonna find content blocker, and then you have to enable it by turning it on. Bryan: Allison, have you ever used any kind of pop-up or ad blockers or anything? Alison: I do also use Purify and I find that that eliminates a lot of the ads on the websites that I use. What I love now also is reader mode for specific websites in iOS11, if you activate reader now, it's an actionable item and you can go to Auto reader and you can tell it that I either want reader to be active on this website all the time or, all the time for everything, so I have some very specific websites for which I just have reader all the time and I never have to worry about any extra crap on the webpage. Bryan: Where is that setting where you could set it specifically for an individual website? Alison: When you actually turn on reader and you've got reader selected, then there's an actions available, it might even be available for you to select it, and one of the actions is automatic reader when you flick down. You double tap that and then it comes up with a message that says do you want to enable reader for all websites or just on this domain and, you could turn it on for just on this website, and so like 9 to 5 Mac for example and a couple of other more the, more of the busy Apple news sites, I have since I do so much Twitter reading on my phone, I've got automatic reader turned on and it's changed everything. Bryan: Yeah that's something I'll have to, you know I I use the reader all the time, but I, and I remember hearing about, that you know, you hear, about so many new settings but I've never played around with it so, that's something I'm really gonna have to make use of, and by the way if you're out there and if you know of any specific ad popup blocker that might work in individual apps, let us know, you could tweet us in at BlindTechShow or shoot us in an email at thatblindtechshow@ gmail.com, let us know about that. This next thing is really interesting because I was down here listening, I have an app where I'm able to get any NFL audio feeds and everything, and the one thing that drives me bonkers because my dad's a little older so sometimes he forgets is I'm watching the Washington Redskins game here on Thanksgiving with him and I'm listening to the Redskins radio, the only problem is streaming audio is a good minute and a half to two minutes behind real time, and he keeps commenting about what's on TV and it's just driving me insane, I'm like Dad, remember it hasn't happened again you know, so, one thing that would be nice is if FM radio actually just worked on your iPhone which supposedly it could according to this article, we'll put in the show notes that it's built into the phone but Apple just will not activate it. Have you guys been following this story? I know it's been in the news a lot lately. Alison: I've heard two things about this, I've heard that Apple for whatever reason has just decided not to activate it but then I've also heard that the newer modems actually don't have the FM radio so it's a moot point. Bryan: Mmm okay, what about you Jeff if you've been following along to this? Jeff: Yeah I have but, you know it's to me it's like, is it, is it, am I dying for it, I don't know, I really don't know. Bryan: I think it'd be nice, just, you know to be in real time. I don't understand why they can't get streaming audio to be at least maybe you know a second or two behind. I mean it's just such a significance difference, I've got it put on do not disturb, otherwise I'll get notifications about a score in a game, you know, before it happened. The fascinating thing is during the, the Yankees playoff run, I went to my local bar with a pair of my head with the headphones with FM radio, and sure enough FM radio would get it like 30 seconds before television would. [Laughter] Alison: So there's no perfect solution. Bryan: No, there's not, I'd be like, I'd yell out "damn it" and people were like "What are you talking about, they've yet to throw the pitch". [Laughter] So yeah, there's there's no perfect solution. Jeff: I like tuneIn radio, I like stuff like that. Alison: Yeah. Jeff: If there's an emergency or something we got those alarms that go off and everything. I don't see myself turning it on, I don't know, it's just, it so interesting, there's so many resources, so many different avenues that I can get information that, just one more to be on the phone and then, where's my antenna. Alison: Yeah. Jeff: You know it's, now that we're Bluetooth everything so, do we have to wrap it in tinfoil? I don't know. Bryan: You just hold it up in the air while you're walking down the street like an umbrella. [Laughter] Am I getting a signal now? Damn it, the signal is better over here. You know it's funny because the one thing my headphones don't get is AM radio. Jeff: I think it's just as important to think about this. Now do we really want that on there because everyone was so excited when like your Amazon device could make phone calls. As soon as you make that phone call you're standing there for about two minutes going I can't walk away. Alison: Yeah, yeah. Jeff: It's not fun. Bryan: No no no, like I've said for a very long time, the worst app on the iPhone is the phone, and it's also my least used app. I wonder if I could take it out of the dock and put it on like page nine. [Laughter] Alison: You could yeah. Bryan: Yeah, you know it's funny yeah I've been down here in Florida like I said for a week and everything, so I've been in a lot of automobiles which in New York City you know I'm not in cars a lot, and I've noticed my phone still thinks I'm driving sometimes. Alison: My phone thinks I'm driving when I'm not even in a car, like I'll be laying in bed and all of a sudden that do not disturb while driving thing will pop up and I'll be like I'm just reading a book, can you go away? [Laughter] Bryan: But do you have a waterbed so maybe you're moving. [Laughter] Jeff: Too much coffee. Alison: Unfortunately no waterbed, but it's crazy I wish, I have it set on activate manually, so it should not be popping up at all, but it's driving me nuts. Bryan: Real quick for a millennial crowd, water beds were beds with water in them in the 1980s. [Laughter] Look them up. Jeff: California has regulations on waterbeds. Alison: Yeah. [Laughter] Right. Jeff: The other thing is someone told me about the notifications you know that, while you're in a car if you turn it to what is that the Bluetooth setting in your car mode, that that's supposed to trigger it, I don't know sometimes that some things are on, some things are off, I don't know. Bryan: Yeah, and I've got mine set the manual where I'm supposed to be able to turn it on, I have read in a lot of places and I think we may all be running different versions of betas, or some people may be having this problem, others may not and supposedly some people claim it's fixed in a certain beta. I don't even know if I'm running that beta, I think I'm one update behind, you know there's been so many betas out that I can't keep up with them, and a lot of updates coming out too, I notice all the time I seem to have like 80 to 90 updates every few days cuz, I self update, what about you? I know you guys self-medicate, do you self update? Alison: Well I'm constantly working on self improvement, self updating, oh oh you mean apps, yeah. [Laughter] Bryan: The apps, I like to make sure tha,t I like to read those little release notes, and the worst is we update our app fairly regularly, we're not going to tell you what we're doing. Alison: Nope. Jeff: If you get a self-improvement app, would that be self defeating? [Laughter] Bryan: I don't know, you know what, email us and let us know what you think. You know a lot of people are big fans of the Star Wars saga, but have you guys been following the blindfold game saga. Alison: It's been it's been rather epic. Bryan: It has, there's been multiple parts you know. We had, we even had my favorite was Blindfold game Strikes Back you know. Alison: And they did to their credit. Bryan: They did, they struck back hard. I'm a, you know I am a big fan of the games. Blindfold Uno, I've bought plenty of them, I know some people don't like them, I think Marty does a phenomenal job and, God I love the trivia games, and there's nothing like when you've got a, you're sitting in the store you got a few minutes to kill. I've actually set my Blindfold Uno to unlimited scoring so I've got like thirty thousand points in there, it just keeps... [Laughter] Every time the computer gets within ten thousand points of me I think it's cheating you know, but, he really does a great job with a lot of those games. Marty is a businessman and he makes these games you know, out of his love of making games for the community as well as to make money and... Alison: Sure why not. Bryan: I couldn't believe what, when Apple was telling him he needed to roll them into tab less apps in the App Store. It really seemed like Apple didn't know what they were talking about I, you know you could Google Marty's website, I'm not sure the exact site but blindfoldgames.com probably, or just google it, and he's got a blog that'll explain everything that happened if you're not aware of it but, I was really shocked at the stance Apple took against him starting out. Alison: I can summarize briefly if you'd like. Bryan: Sure. Alison: I've been fairly involved in reading about it. So essentially what happened was, and there's a whole detailed timeline on the website. Bryan: Start with episode 1. Alison: In episode one Apple was going through the review process for some iOS11 related updates for Marty's games and they noticed that a lot of the games used the same template. Now Apple technically has a rule that apps cannot be clones of one another, and not looking at the content of the games which are all different decided that these games are too similar and so we're going to have to reject these updates because they have the templates are too similar and you have to make the the gameplay different. Well the whole beauty of the blindfold games is once you know how to play one, you can pretty much figure out you know, several more, so Marty defended himself and said look while these templates are all very similar, the content within them is very different, but Apple didn't want to hear it, they heard, they're like 80 apps is too much. You have to compile them into less. Bryan: A handful, yeah. Alison: Amounts of apps. So Marty's stance, with which I agree, is that then that would make the apps too large to download because they all contain different voice files, and sound effects, so they're already you know pretty sizable downloads anyway, and it would hurt discoverability. For example if all the card games were in one app, somebody might only play one or two, and that might hurt his chances at making more revenue, and the man has got to be able to make some sort of money off it. Bryan: Sure. Alison: I get it. So eventually it came down to a lot of members of the community myself included, advocating with Apple to make them understand that this is a different type of situation than just the average you know, Yahoo up there trying to clone a bunch of flappy bird apps for example. And it worked, they understood, they eventually understood and had a conversation with Marty about, hey we understand that these games are different and now it's it's okay, when the review was passed and Marty at one point he was going to be taking down the games because he just didn't have the resources, either financial, or time wise to do the rewrites that Apple was starting with, so I'm really glad that this ended up, ending happily, and I got into some, some real Twitter spats with a couple of people who really think that, that oh, it's just blind people whining. No, it's, it's people advocating for games, which are truly different in the App Store, and yes blindness does have a little bit to do with it because we have a shortage of accessible games as it is, so don't take our choices away. Bryan: Would you summarize saying basically that Marty basically after the the Clone Wars beat the Empire? Alison: He did. Bryan: Yes. Yes. [Laughter] A Star Wars theme, yeah, no, not to make light of it, it was great that Apple reversed it's course and, Jeff, any comments? Where you following along on the Blindfold saga? Jeff: I was more or less following Allison on Twitter, I'm stalking again Allison. Alison: Oh no. Jeff: But Jonathon Mosan wrote a letter, other people in the community got going on, it was nice to see everybody come together for that you know, like some people were pretty negative, they were saying like "oh yeah, they come together this, but not for jobs" Alison: Some people were jerk faces about it, and I will call them out for that. Jeff: Other people were saying like "Oh Apple, they played the blind card to Apple" it's not that, it's like Allison just explained, it's more like that. It is kind of neat to sit back and watch how different people rise up to certain things and other people take sides, you know the bottom line is the guy is doing something. he has to make money. If he bundles them all up, and you only like one of them, you're not going to buy 8 you know, it makes sense, business sense for him, and I'm glad Apple saw it that way. Bryan: I think he's got a great price plan, because you know, yes, he's got a ton of games you know, nobody buy them all. You could test them out, you know he gives you a free amount of games with each one which I think is fantastic. How many mainstream games out there allow you to test it out before buying it? Alison: It's true. Bryan: So basically what we are saying Marty, "Stay Strong!" Jeff: And may the Force be with you. Bryan: You know something that just came to the app store new and I, I've gotta actually take a look at this, because I haven't exercised since last millennium, The Eyes Free Fit, you know Blind Alive some of you may know it as, I looked up Blind Alive, i couldn't find anything related to exercising. But if you look it up under Eyes Free Fitness, and this just came to the app store last week, and I looked through it, you gotta buy the programs, but it looks like they got a ton of different exercises in there, and I know they've been around for quite a while and on a lot of podcasts. Have either of you guys ever done any of their exercise programs? Alison: A long time ago I bought Cardio Level 1, and it is really great, and really descriptive. I did it a couple of times, I'm really bad with sticking with exercise routines no matter how accessable they are. So, it's really a motivation issue, its not an issue with the workouts themselves, but now I did put the Eyes Free Fitness app on my phone and I am hoping that, you know buying some of the workouts through that, i will literally have no excuse not to do it because my phone is always with me no matter where I go. Bryan: Yeah. How about yourself Jeff? You're an outdoor mountain man, have you ever indoor exercised? Jeff: I was actually testing her website with her so I got to get a few of those and she was next to me in the booth at ACB in 2016. It was in Minneapolis, it was really fun, it's really great that she's taken it to this level now that, you can even hook it up to your health app inside your phone too so.... Bryan: Wait a minute, there's a health app in the phone? [Laughter] Jeff: Page 9 Brian, Page 9. Alison: Page 11 yeah. [Laughter] Bryan: It's next to all of my pizza services. [Laughter] Jeff: So I suggest if people want it, it's Eyes Free Fitness, it's well described, that's the whole intent of it. She uses people who are professionally trained to come up with these exercise routines, but then there's also some stretching ones, and all that stuff. So it's pretty versatile, and they got some Yoga stuff in there, and then there's.... Alison: Pilates. Jeff: Yeah, lots of good stuff in there. Bryan: Yeah, yeah, my only complaint about this app and what she does, is she makes the rest of us look lazy. [Laughter] Can I set a New Years resolution in November, where that's my plan is to, exercise and, you know, a lot of people say they want to get in better shape. I would just like to get into a shape so.... [Funny sound effect and laughter] Alison: See it's a good time for me to get back into this because now I'm walking everyday with Gary with our neighborhood in Napa being so walkable that I actually am in a little bit better shape, so I feel like these exercises would be really great, you know especially if on the weekends when we walk less, it would really help me to get in even better shape. I'm still a far cry off from where I want to be and I still eat to much, but that'll never change. [Laughter] Bryan: I don't even eat that much, I just eat all of the wrong things, I've learned if I like it, it's bad for you. Alison: Yeah, that's kinda where I'm at too, I don't find that I eat these ginormous portions, I mean although I do like a healthy portion of food, but yeah, it's not the good things. It's a little light on the leafy green vegetables and such, although I like fruit. Jeff: You know one of the main things about exercise and all this stuff that we're talking about is the mindset and it takes a while to get your mind wrapped around it. I've been using a trainer for, it'll be coming up on a year and I finally got my mind wrapped around it after 10 months. I mean, it really takes something, I used to be in really good shape, I used to do a lot of stuff, I used to run and all sorts of stuff. But I am not being chased anymore so... you know. Bryan: It's may favorite line, "Do you still run?" "Only when chased" [Laughter] Jeff: Yeah, I think people who want to get back into it sometimes it takes a little commitment. You can buy these from $19.00 to $25.00 or something like that, but you have it, you can do it in the privacy of your own home, it's accessible, and it describes all of the stances, all the positions, well described steps, so if that's what it takes to get your mindset involved in it, it might be a good start for you. Alison: Yeah. Yeah can get as of out of breath or sweaty as you want, as quickly as, however quickly it takes and it doesn't matter because it's just you and yeah. Jeff: But make sure you have your phone notifications for driving set right. [Laughter] Bryan: Either that or in my kind of condition make sure you have 911 on speed dial. [Laughter] I got a good work out there, you know we're recording this the day after Black Friday, it's not even Cyber Monday yet but you'll hear this after Cyber Monday, and it was a low tech Black Friday for me because I got some clothes and everything, no technology but I wanted to ask you guys, what about yourself Allison was it a techie Black Friday Cyber Monday for you or no? Alison: No cuz I, I bought what I want throughout the year, I don't, I don't have the the impulse control to wait three months for something to go on sale on Black Friday, I just buy it when I, when I have the money and what I want it / need it. So Black Friday / Cyber Monday are always kind of a bit of a letdown for me cuz I'm like, oh this thing's on sale, oh wait, I already have it, this thing's on sale, wait I already have it. ]Laughter] Bryan: Got it got it got it got it got it need it you know. Alison: Yeah. Jeff: I just went shopping at Allison's place, I just walk to her house. [Laughter] I'll take that, that, that. [Laughter] Ain't got it, ain't got it, ain't got it. Bryan: You know it's not a big tech year for me because I'm not upgrading, I do need to get a new key chain cuz I have one of those key chains with the Lightning charger and for some reason the Lightning charger broke off of the key chain so, one of the things I heard somebody talking about was you know I've got all these kind of what I call lipstick chargers where you have to plug the cord into the charger. I heard they now got a charger out there that has the lightning charger built into it as well as a USB built into it and I think I'm gonna probably get something like that. Alison: Send me that when you find it. Because, send me the link, yeah because that is something, you know, I love my anchor batteries. I have the ones that are like even 20 thousand milliamps witch are a little bit bigger but I just put them in my purse, but yeah you've got to have the little the cables for your Apple watch and for your micro USB devices and your, your lightning cables all together and it's just it's a little bit much, it gets to be a little bit much to carry around. Jeff: Jack really makes a couple of these. One is a six thousand, one is a ten thousand fifty claiming that X needs more power so they made that one. They do have two cords, one is the Lightning port cord and the other is for all the Android stuff, your mini USB plug, and there's a third you can plug a USB into it so you technically you can actually have three by both outputs going at one time. My concern since their dedicated cables on there, are you committed to that if, what if the cable goes bad you know, I, I don't know but it does get a 4.5 out of 5 ratings on Amazon. Myself I like the big ones. Alison: Oh yes send me that one. Jeff: Cuz size does matter. Alison: It does. [Laughter] Bryan: Hey hey, this is a PG podcast. [Laughter] Alison: What, we're talking about, we're talking about batteries. Bryan: Oh. Jeff: I must admit I like big batteries. Bryan: I've heard that about you. Now Allison you've had the iPhone for a while now what are your thoughts? Alison: I basically really like it, it's nice and fast, I like the size, I have it in a leather case because it's glass on both sides and I do not trust myself with glass on both sides and I have dropped it and the leather case has saved me a couple of times. The face ID I'm still, I find myself still kind of getting used to this new thing called face ID. I find that it's very accurate. I find that even when it doesn't get your face it learns from the experience and it has been consistently doing better but it's not as fast as touch ID, the gestures for bringing up home and app switcher are pretty fluid and elegant I think. Bryan: Are you used to doing those after having the press on the home button for so long or does it take a little training yourself? Alison: I'm used to it now, I've had the thing now for a couple of weeks so I've gotten it back into my, into my muscle memory now that this is just what you have to do because there's no home button and luckily I'm not using any other older devices to confuse me, that's convenient but yeah it's it's never going to be as fast I don't think. Jeff: So Alison you use your phone on a daily basis? [Laughter] Alison: Pretty much almost every minute of every day. Bryan: Are you happy with the purchase, are you happy with the upgrade? Alison: I am because I wanted, I wanted the latest and greatest technology and now I've got it and I realized that sometimes that comes with some caveats so I am happy with it, there are some times though when I have just become resigned to entering in my passcode. For example if I'm laying in bed and I want to unlock my phone, I don't want to have to sit up put the phone all the way in front of my face, get face ID to authenticate me, wake up the husband, wake up the dog, so I just enter in the passcode and it's that's even become a little bit faster. Bryan: My dad was having trouble with his phone recently and I finally found out what the problem was. Alison: Yeah. Bryan: He's running an iPhone 4. [Laughter] Alison: Oh for goodness sakes. Bryan: Yeah, I said.... Jeff: Wait, you, you said it's running. Bryan: Yeah, barely, yeah he can make phone calls that's about it, I said no wonder you're having so many issues with everything else and yeah, he's getting ready to get a new one because my mom did order the iPhone 10 and he's gonna get the hand-me-down. I guess he's gonna move up to a 6 which is all he really needs. Alison: Yeah. Oh that'll be quite an upgrade for him. Bryan: Oh yeah, yeah, so but, my mom's got the 10 coming, she's got the, she ordered it online and has the two to three week wait so, I will not, not get to play around with it while I'm down here and everything but I've been you know listening to you on with Dr. Robert Carter not to be confused with Dr. Richard Kimble. Not that anybody but me. Alison: Not to be confused with John Kimble yeah. [Laughter] Bryan: I thought of Richard Kimble immediately but I'm probably the only one that did that so but you know you guys had a great walkthrough of the iPhone 10 and somebody in New Zealand had something about unboxing one very early before the rest of the world which... Alison: Oh yes Jonathan was very very happy that you know, when these items come out he gets them a day ahead of everyone else because New Zealand is a day ahead. Jeff: He should let people know that. [Laughter] Alison: He really doesn't gloat about that enough no but yeah. Bryan: Allison did I hear you do laundry every now and then? Alison: Every now then, you know I, the house-elves or my husband will not comply and I have to do my own. Bryan: Are you testing out that new GE, was it the GE product that you're testing out? Alison: Yeah so, so I have purchased the GE talking laundry box and actually we were in the market for a new washer and dryer anyway so we got the compatible washer and dryer and I've actually been doing a lot more of my own laundry and enjoying the heck out of it now that we have this talking machine because it's so easy to set all you really have to worry about is the start button and the little knob that controls the settings because the different wash cycles, because it verbalizes everything, you turn the knob, it verbalizes if you're on like cold wash, or towels and sheets, or casual wear, or bulky items, and you press Start and it says starting load on bulky items with an estimated 70 minutes remaining and there's a button on the box that you can press if you need an update of what, of time remaining and the dryer is much the same you just mess with the one knob, you can set your cycle and it just works. Our old washer and dryer we had the little arrows marked, but the one thing would spin, and there was another arrow that you could accidentally move, and Jeremy was really the only person who could set it without getting the other thing to spin, so I'm glad to be able to have some agency over my laundry once again. Bryan: And this works with all GE washer and dryers I believe right? Alison: So on the website it does say that it is, should be compatible with most, it should be compatible with the ones that have the ports in the back, the technician ports, but then it says these are the compatible models and it lists just a couple of different models. Slightly more expensive, that are compatible, I think that you can get this to work with older GE models if it has the port for technicians to hook up, but it's better I think in terms of the software working is optimally as it can if you can buy the the newer ones. Bryan: Yeah full disclaimer if your washer and dryers from 1974 and is GE..... Alison: Probably not going to work. Jeff: I do laundry and the thing on my washer and dryer mostly my washer is, there's that plastic cover that covers things up so you can't really tell the dial, so I took a needlenose pliers, it was excruciating sounds but I got that piece off of there, then I put some little markers on there, so now I just put my finger down there and I just turn it and everyone uses it that way so, yeah I don't recommend anybody to take a needle nose and tear that apart unless you know what you're doing but, yeah that's how I access that. Bryan: Yeah when you're like me and you live in New York it's great because I've got like fluff and fold where they pick it up and deliver it and it's pretty cheap and yeah I'm spoiled like that I think I've mentioned that on the show before. One of the things we did want to mention to the listeners if you do not have knfb reader you're just making your life harder, and it's a phenomenal app, I believe and don't quote me on this but I believe it's on sale at least through Christmas for about 50% off. Normally it's $100.00, I believe now it's $49.95. Go ahead and get that app, you'll make your life a lot easier if you want to read your bills or anything along that. Jeff: I really think if you're a student that that's the app to have. Seeing AI is a good app for a convenience, it's just a quick shuffle through the mail, but if you're gonna do bulk reading or if you want to save it and all sorts of things, you know, that's a workhorse the knfb reader app. Alison: I agree. Bryan: Yeah luckily I think all of us have easy names to pronounce, but I have a friend named Keith Strohak, and every time I tell Siri call Keith Strohak, it says did you mean Keith Sholstrum, did you mean Keith Beyer. It drives me bonkers, I have to go in and manually do it and I will put this link in the show notes. Did you know that you could teach Siri how to save names properly? Jeff: Mm-hmm. Alison: Yeah. Bryan: Okay I was the one who didn't. By the way ask Siri to pronounce Charlize Theron because I heard that's another name that she can't pronounce. Alison: Oh boy. Bryan: Yeah so if you're if you're one of those people and your name is Mustafi Mustafasin or something, go ahead and read this link and you know, maybe you could teach Siri how to read your name and everything. Jeff: The trick about it is that it asks you for the first name and then it asked for the second name, well I didn't know it was doing that so I said Laurie Thompson that's my wife, and then I said Laurie Thompson again. I wondered why it asked me twice, so every time she calls, are you sure you want to call Laurie Thompson Laurie Thompson? I left it I thought it was kind of cute. Alison: That is. Bryan: Now Jeff was a great guy and he posted you know happy holidays to everybody on the Blind Abilities Facebook page and I chimed in with my typical bah humbug and he thought that was you know the happiest he's ever heard me, and that's because he didn't hear how mad I was that my old Grubhub app that I've been running for several years because GrubHub has refused update is now officially dead. I finally had to update it and I don't know what I'm gonna do because this happened shortly before I left New York. I kept getting server error, server error, and I could not do anything so I had to update the app, GrubHub prepare for the barrage because I am gonna be hammering you every day now with fixing your heading navigation. I don't know. Alison: Now that your life depends on it yeah. Bryan: Yeah you know. Jeff: It's time to get that Blind Alive app, get that exercise going. Alison: Yeah. Jeff: Screw GrubHub. Bryan: I still gotta order dinner. I still gotta order dinner and everything. Alison: Try Postmates, try Doordash, you said Eat24 doesn't.... Bryan: Doordash I just heard about so yeah that's one I want to check... Alison: Yeah Postmates is also very good. Unfortunately in Napa our only choice really is Eat24, and that only has a couple of options. Bryan: Yeah you know one of the other things I plan to do when I get back from Florida is, because I've been running my old laptop here my Mac air, and it's so nice because it's running Sierra, and things have been running so smooth, as soon as I get home one of my first acts to do, I'm rolling High Sierra back, have you guys, I know Jeff's been playing High Sierra, Allison, are you still using High Sierra..... Alison: I am and for the limited number of things that I do on my Mac it's absolutely fine, I haven't really had any problems. Bryan: Editing text, when you're working with a lot of text and emails or documents and everything, it just befuddles me and everything, you know sometimes you gotta use the option key, and I did report this to Apple, quick nav does you know, when you use quick nav with words, it does not follow the insertion point, we did test it it is getting kicked up to engineers, there is a navigation problem with quick nav in Hi Sierra. Alison: That's unfortunate. Jeff: Yeah I'm using the beta's and you know it keeps on changing so I don't really complain about it I just keep using it and I know, I know it'll get better, so I just putz with it. Bryan: Yeah well Jeff you said you're running the latest beta and it's, you've noticed an improvement so, maybe it won't be the first thing I do when I get back to New York you know, maybe I'll give it one more update. I am not running the beta so I never run the betas on my computer and the word to the wise if you value productivity do not run those betas. Alison: Yeah, or have a partition on your hard drive or a separate hard drive on which to run them. Jeff: Oh my MacBook Pro [Inaudible] I'm not doing the betas on that so I can always go back to that if I need to but, you know I I usually forget that I'm slowly tweaking my muscle memory like you said Allison, and pretty soon I'm just readjusted. Changes happen and I don't know. Alison: Yep. Bryan: Chit chit chit chit oh wait, do we have to play now to use that song? In a more positive segment, I know we've rolled through some some negativity here, we don't want to be negative all the time but you know these are just some things that were pissing Brian off now because, Brian's been known to get pissed off. I always like to hear you know, what you guys watching, what you're reading, you know especially the holiday time of the year, there's a lot of great content out there. Netflix just seems to be piping everything out. Allison what you watching, what you reading? Alison: Well I'm still trying to work my way through Narcos, I have not had as much time for for Netflix recently, but I've been reading this really great book, I'm not sure if it's available on any of the freebies, unbarred or well book sure it's not free but it's practically free. I got off of Audible it's my Brandon Sanderson it's called "The way of Kings" it's part of the Stormlight archive series, it's an epic fantasy series, long long books, the first book I think is 45 hours long and I'm about 2/3 of the way through it, and it is absolutely amazing it's quite frankly taken over a lot of my life this holiday weekend. [Laughter] But it's amazing. Bryan: Well we're thankful that you were able to fit time in for the podcast. [Laughter] Alison: I did, I did have to interrupt my reading to.... [Laughter] Bryan: That 45 hours, that might take me 4 and 1/2 years to get through. Alison: Well I read at speed, I'm not gonna lie, I cranked it up to 3x and I can understand it just fine, so I'll get through it pretty quickly, but there's then two other main books, and then a little novella in the middle to read so. Bryan: That's a, that's a big.... Alison: It's gonna be ten books so... Bryan: Wow, wow, what about yourself Jeff, you been reading anything, watching anything? I know you've had some time alone there or are you just thinking in the dark? Jeff: I really got nothing, I guess I am thinking in the dark, family's been gone and I've been catching up on a bunch of other things that I hadn't been able to get back t,o and yeah, I got to get back to it so sorry you don't have anything to contribute. Bryan: That's okay Jeff. Jeff: Oh sorry. Bryan: I just finished down here with my parents you know I, they they were very nice and they watched, because their sighted with described video, the second season of Stranger Things, and the first season if you have not seen it as phenomenal I said to myself I don't know how they're gonna do a second season. It was really good so, it was very enjoyable, if you have not checked out Stranger Things on Netflix, you're definitely gonna want to check that out. I know we're gonna watch another series on Netflix that just came out I'm blanking on the name, the guy that was in Dumb and Dumber, not Jim Carrey, Jeff Daniels is in it, it's a Western that just came out on Netflix. I'm hearing great things about it of course I'm, like I said, God, Godlessness, or Godless or something, it's a Great Western, and I've heard from other people it's very good and everything and, yeah I've still got the same four books. You know it's so funny I'm one of those people that loads up all the audio digital content to all the devices for the travel and then I end up listening to podcasts that I have on my phone. [Laughter] During the travels so, like I said this is a That Blind Tech Show, we're gonna wrap it up here. We are at Blind Tech Show on Twitter. thatblindtechshow @gmail.com if you want to email us in let us know what you think, let us know what you like. You can download our feed through the Blind Abilities podcast speed of your podcast player of choice, victor reader stream or download the Blind Abilities app. Allison what do you have coming up the next few weeks leading into what's that holiday Christmas? Alison: Just a quiet Christmas at home, gonna take maybe a couple of days off and just probably still be reading the Stormlight archive honestly, although I, although I may do a reread of Harry Potter, I lead such an exciting life. [Laughter] Bryan: Nothing wrong with that, nothing wrong with that. What about yourself Jeff, family coming back or have they given up on you? Jeff: My folks for 17 years they've been going down the Texas but they stayed up this year for the holiday so I got to go to spend time with them Thanksgiving. We were all up there and so they're here so we're gonna have Christmas there and my daughter and grandkids will be coming up mid-December, we try and offset it each year and so yeah, a lot of lot of family holidays and I want to, I want to see the Grinch again this year. Bryan: So you want me to come visit? [Laughter] Yeah I'm not a big holiday person so Thanksgiving I guess is our big holiday and, we just wrapped that up down here and Thanksgiving, I'll be heading back to New York in the next few days and you know, it's funny I'm sitting here in shorts and it's 80 degree weather so it doesn't feel like November, and then I'll go back to the 30 degree weather and, yeah amazingly Nash is not even shedding that much here in Florida, you would think he would get rid of that winter coat, but he is panting like it's August. This is That Blind Tech Show, maybe we'll have one more before the year hopefully, you know, all of our schedules have been so crazy we haven't been on a regular schedule, we plan to hopefully eventually get on it, but for now we are out. When we share what we see through each other's eyes, we can then begin to bridge the gap between limited expectations and the reality of blind abilities. For more podcast with the blindness perspective, check us out on the web at www.blindabilities.com, on Twitter at BlindAbilities. Download our app from the app store Blind Abilities, or send us an email at info @blindabilities.com, thanks for listening.
The moments we realized that workplace culture exists. Then Courtney takes part in a remote work roundtable with pals from fellow remote(ish) startups Trello and Zapier. One fun tip that emerged: Using your dog as a remote work accountability partner. Courtney: Hi, I'm Courtney Seiter. Carolyn: I'm Carolyn Kopprasch. Courtney: And this is the Buffer CultureLab podcast. Carolyn: Where we’re slightly obsessed with creating happier, more human work. Courtney: And we're back. Welcome to episode two of Buffer CultureLab. In our first episode, we shared a little bit about why we're interested in creating this podcast, and now we're excited to start digging deeper. In each episode, we want to bring you two chapters, if you will. In the first, Carolyn and I will chat about an element of workplace culture, and in the second, I bring you interviews with folks who have unique cultures, and people who are innovating and creating in the realm of work culture. Today Carolyn and I talk about when it dawned on us that workplaces even have cultures of their own. Then I'll share a conversation I was lucky to have with folks from fellow tech startups, Trello and Zapier, about the triumphs and challenges of working remotely. Courtney: I think it's interesting to talk about how people become aware that workplaces have a culture, and I'm curious to hear from you, Carolyn, when that realization happened for you? Carolyn:I was very lucky to work for a company called Emma before I started at Buffer. Courtney: Shoutout to Emma. Fun people. Carolyn: Yeah, Emma is awesome. And I worked there for several years, and that was such a different vibe than my job before that. But that was the first time that I was sort of understood that-- I think that workplace culture has such an impact. Because previously I'd worked at an agency, and the people were lovely, and we'd try to do well by our clients and all normal business and human values upheld, but it was never really talked about, and it just wasn't all that explicit, and I didn't spend a lot of mental energy on it. And then I got to Emma. And [laughter] well first of all, when I applied at Emma, they had a question in the application that said, "If you were going to rip a phone book in half, what song would you like playing the background [laughter]?" Courtney: What? Carolyn: That's the point, I was like [chuckles], "This is a very unique place." Courtney: What song did you say [laughter]? Carolyn: “Who Let the Dogs Out” dance remix [laughter]. Courtney: Wait, I have a follow-up. Why [laughter]? Carolyn: I don't know [laughter], but I've always had a special place in my heart for that song ever since-- because I'm like, "Oh, my three years at Emma", when I think about it. The history behind that is that there's a person who used to work at Emma who actually could rip the phone book in half - there was a trick to it. Anyway [chuckles]. Courtney: Wow. Carolyn: And you learn that when a whole company all brings in their phone books every year and piles them in front of this guy's desk, and the whole company rallies around and chants, and is so excited to watch somebody do this, that's a workplace culture. Courtney: That absolutely is a very specific workplace culture. Carolyn: Very specific [laughter]. So I think that job really taught me not only how important it is, but how different it is at different places. Courtney: When your agency job felt like-- and you don't need to say anything bad about them, but I'm interested in what it's like to work for a company that doesn't have any discernible culture, because I've had some experiences with that as well [chuckles]. Carolyn: I think I would probably be quoting a whole lot of startup people if I said, "If you think you don't have a culture, you do, you're just not being very intentional about it and it's probably not that great [laughter]." Courtney: Most people, I feel like, and this is a vast generalization, the big part of the working world, people are generally like, "I'm going to do my job, I'm going to show up, I'm going to sit at my computer - whatever it is I do on the workplace floor - and then I'm going to go home. And home is where my real life is." And a lot of jobs I've had - I worked in the corporate world previously with publicly traded companies before I came to the startup world. And I've had the experience of being on a committee who was charged with putting on fun events so people would hang out. So we were sort of trying to create a culture where there really wasn't any interest in one. That's the moment I was like, "Oh, okay, workplace culture is a thing, and this place really doesn't quite have it, but would like it. And how do you create it when it doesn't really exist?" We never could figure out a solution to that problem [chuckles]. Carolyn: I think my response to that is that it's awesome to put energy into that, and to be saying, "We want to create events," and "We want people to hang out." I would say that's a really lofty view of how to change culture. And that is part of it, those parties and things like that. I think culture exists on a much more micro-level. The things people talk about at lunch, and if they eat lunch at their desk, and how people connect if it's saying, "How's your family?" Or, "I hate work [laughter]." Those little moments - that's workplace culture, I think. There's a book called The Decision Maker, that we have talked about a lot at Buffer, that I recommend. It's kind of a fable. It's a pretty easy read. The idea is they're like, "We're going to make workplace culture so we're going to install a pinball machine in the break room." Carolyn: One of the executives ends up overhearing a conversation between two people, who are like, "Yeah, that doesn't..." It's kind of like putting lipstick on a pig a bit. What really matters to us is how we feel in our day to day jobs. Not how it feels when we're invited to spend a couple minutes a day in this fun thing. So kegs and pinball machines, and things like that I think is often used as evidence of culture, but this book is sort of suggesting that it really happens in how decisions are made, and how employees talk to each other, how teammates interact, and how one to ones are operated, and how team leads discuss things with teammates or with each other, or things like that. I think it's really awesome to focus on that, but I would say that's probably 5% of it. Courtney: I love the phrase evidence of culture. Because when you're adding things on, like parties, pinball machines, like darts, or whatever it is. It probably came about from-- there probably were companies with great cultures where those things happened organically, like the phone book ripping [chuckles], you can't just install. It has to spring from an authentic place of people feeling comfortable with one another, people wanting to hang out, people feeling a genuine connection. Not that you have to hang out. I don't think a great workplace culture equals, "We're best friends. We want to hang out all the time." You can have a super great professional workplace culture and get the job done, and have a lot of stuff going on in your personal life, and that's fine too. I think somehow it's happened where we tend to equate games, beer at the office, as air-quotes "culture." It's like 5% of what culture really could be, maybe, if you really want to dig into it. Carolyn: Yeah. And what was interesting for us at Buffer, was that we didn't have the luxury of pointing at those things, or to say it another way, maybe a more cynical way, hiding behind those things, because we were distributed. We didn't have the pinball machines, and the beers, and the hanging out. We had to say, "What is our culture if we don't have those things?" So that's kind of where the shared values and the decisions about gifting Kindle books and a Kindle to everyone on the team. Courtney: That’s the best perk. Carolyn: Yeah, I know. It's the best perk ever. And we kind of said, We don't really have that sort of in-office fun workplace type idea or opportunity. So what does it look like if a bunch of people are still going to have conversations and get to know each other, and talk and connect, and talk about work, and talk about personal lives, both to each other and to their families and to their friends? How do we provide an environment where people feel like they want to talk about things that are exciting to them, or helping them improve or be their best selves, without sort of forcing it? Without saying, "Every Friday we get together, and we talk about what we're doing to..." It's this funny line of like leading a horse to water, like, "Here's books and here's a Jawbone, and here's all sorts of other things to try and create an environment where you feel supported, and you feel like you can be your whole self, and you feel like you can pursue your dreams, and talk about things that you're excited about.” You want to be uplifting but without having this hammer about it. Courtney: Yeah. You have to trust people to create that. It's like throwing a party, you can't have people get together and say, "Okay, talk about this." Carolyn: Totally, and just like the party example, it all comes down to who's there. So if you have people in the environment, in the office or in the party or wherever it is, who are happy to be there and excited about what direction the company is going, and genuinely caring about each other, then it's a lot easier to create a great culture [chuckles]. It's kind of like cheating to start at the hiring level. Courtney: Yeah, the best way to create culture is to hire amazing people [laughter]. Just do that and you'll be fine. Carolyn: There's this quote - I think it's Jim Rome, but I could be wrong, that says that he saw a sign that said, "We don't train our employees to be really nice people. We just hire nice people [laughter]." And he loves that, he's like, "That's so clever. That's such a smart hack." [music] Courtney: We talk about remote work a lot at Buffer, and it seems like any company that makes this way of work an option has a lot to say about it. Recently I got to be part of a great remote work roundtable hosted by Lauren Moon, who is a Content Marketing Manager at the productivity app Trello. She asked me and Alison Groves of the tool Zapier a lot of awesome questions. Have a listen. [music] Lauren: So I really wanted to just kind of do a round table. I have some questions to ask you guys, just kind of really kind of a casual conversation about some of your reflections on remote work and how we got here. And what maybe you wish could be different, or things like that. Pain points, too. So let's start with a quick intro. What do you do at your company? How long have you been there? Courtney: I am Courtney, I work at Buffer, working on the marketing side and people side. I'm a hybrid right now doing half brand marketing - like, our culture, our values, why we do what we do, the transparency side - and half inclusivity and diversity efforts. So helping us grow in a deliberate way. I have been there for two years and it was my very first remote work jobs, so I got a crash course really quickly. Alison: My name is Alison, and I work for a company called Zapier, and we do automation, business automation, not necessarily home automation, but anything you can think of in anything that you need to automate worlds would help you take care of that. I'm also a hybrid like Courtney, I'm both on the Platform and the Marketing Team helping us bring new apps and partners to the Zapier platform. So they come to us most of the time to put their app in our ecosystems, and I work with the Platform Team to help organize that, and then on the marketing side, we make sure that every app gets a brand new introduction into the Zapier community. So we're bringing a new app to Zapier, as of now, every single day. So it's all happening [chuckles]. Lauren: Right. And how long have you been there? Alison: Two years. Lauren: What was the transition like when you guys went full remote? Alison: When I started doing it, it was very hard for me, and I know Courtney and I kind of went through these struggles together where for the first couple months it was-- I don't know anything to do, but to work, because there's so much to do, and I'm really excited, and I want to be doing this, and there's no clear separation between what I'm doing during the day and what I'm doing at night. So I think-- Courtney, I think you and I probably spend a lot of evenings together in those early days to kind break ourselves away from trying to find that work-life balance for sure. Courtney: One of the things that was really helpful to me was to have a designated stop point in the day, and someone or something, who could hold me accountable to that, whether it's like my dog knows we take walks at 6:00 PM, or someone is expecting me to come over to make dinner, just something beyond myself, because I myself could not stop myself from working at certain points. Buffer especially, because we're an international team, everyone's coming on at all hours of the day. When you're signing off some people in other parts of the world are just signing on and you're like, "Oh, I want to talk to this person," or like, "We could do this together," and there's an impulse to just stay on your computer forever and ever. So I really discovered early on that I needed very strong incentives and reasons to not be on a computer and that was really helpful. Lauren: I like the idea that your dog is like, "Okay. What are we doing here [chuckles]?" Courtney: He’s a great accountability partner. Lauren: Yeah. It could be your dog. I think that's adorable. Are you still all in? Can you ever imagine going back to an office? Courtney: I can't at this point. It took me a long time to get it, because I come from a very butts-in-the-seats type of environment. I had never had that kind of freedom to live this way, and I saw all my teammates traveling, going these exotic places and working. And I will admit, I had a slight perception, I was like, "They're probably not working as hard as I am." When I'm my desk like typing, typing, typing. And then when I started traveling I was like, "Oh, it forces you to condense your day in such like a laser focus way." I honestly think I get more done when I'm on the move, because it makes me prioritize my day so tightly that I can't spend an hour just browsing Twitter which -- it happens [chuckles]. I've got to get this done. There's no other alternative. It was a huge, humbling learning for me that you can so much more done and I definitely should not have judged people who travel as less hard workers, that's not true at all. Alison: I think Courtney nailed it. When I'm at home, and I know even when we're at home together, if she and I are working it's just together. It's just, you're at home, you are still getting work done but there is no real end point. I know for a fact that, Courtney, that you and I have sat there until 7:00 o'clock at night, not even realizing together what we're doing. And then we're like "Oh, we're hungry, we should do something about that". Whereas when you're on the road, and you're on the move, you have to be very, very, very deliberate about your time, and what you're doing, and I know that I get-- this is probably sad to admit, I get way more done in a shorter time when I travel. Lauren: What do you guys think about the idea of you have this desk that maybe you don't even go to really if you're not working at your house? It's a mind association thing. You go to this desk, that means you're working. Or whatever. Or maybe you're couch sitters, I don't know. Alison: I work everywhere in my house, except for my bed, that's the one place I don't take my work. Lauren: Good idea. Alison: When I was younger, I fell into that terrible trap of never getting out of bed, and always having my laptop with me. Now and part of that was demand of the job, like it was kind of a 24/7 job, but at the same time it was a terrible, terrible habit. I have a standing desk in my office, but sometimes I find that a little distracting, because I have a big monitor I find myself-- my brain can go really quickly to everything that's on it. So a lot of times if I need to write, I will actually just take my laptop over to the couch or somewhere else where I have a tiny screen, and I can only focus on what I'm writing. So everyone's going to have a different answer to that question. But I personally have never been one who was like, "Oh well, you know I have to have my designated work space, and my designated living space." But I do understand why people do that. Courtney: I would like to be a person who does that, but right now I lack discipline terribly in that. I work from everywhere, including beds - a lot. I don't know, I don't even want to say it's not good, because for me it kind of actually works okay. But I do understand why you would want to create a place. Otherwise your whole house becomes slightly associated with work, and you have work feelings all over it, which is not always a good emotion to be having all over your house [laughter]. Alison: Work feelings [chuckles]. Lauren: Work feelings. You're like, "I can't go in that corner, it just reeks of work feelings.” [music] Lauren: I want to transition a little bit into the company dynamics behind a remote culture. Ours is different because it's only half remote, so there is this sense that there is a home base. What I want to hear is the entirely remote aspect of it. How does that affect you personally? How do you think it affects company culture? How do you guys get to know each other? Those kind of questions. Alison: At Zapier we do physical onboarding. Any new employee-- and I think this might be impossible for Buffer, one because the people-- the sort of oldest employees are still pretty transient, I think they travel a lot. Whereas our three co-founders are in the Valley, and they're kind of homebodies, and like just stay put. So anytime someone new comes on they actually go out there for a week, and some of us will join them. I usually go every couple of months, and just hang out with new people, and then kind of spend the week just learning the ropes whatever that might be. So for developers it will be getting their production environment set up, for support people it's just throwing them into the fire, and trying to support 600 different apps, and then getting all that sort of stuff set up. And then for us on the marketing side we might spend a couple of days brainstorming, or just having good conversations face-to-face with the person. Alison: So that on-boarding process for us, I think still works really well. I don't know if how you know when we're growing exponentially if we're going to be able to pull that off still. But I do really like that. I think it's really, really helpful, and it also allows you to get to know a couple of your teammates, like, right off the bat. So that's really good. And I'll let Courtney talk about retreats, because we kind of do the same thing, but for us it's sort of those two chunks. Like one, when you first start, you have your on-boarding time, and then that other part is you might go back out there to San Jose for someone else's onboarding. So we do sort of have those smaller experiences. And then we just like Buffer do, do two retreats a year. All face-- so, everyone together. Courtney: For Buffer, this is a big one. So early on, our founders basically got kicked out of Silicon Valley, because they are Austrian and British, and didn't have the right visas. So that's how Buffer sort of became remote at first, because they [chuckles] were in the wrong place, so had to go somewhere. Lauren: Wow. Courtney: And so as a result they really started to enjoy this travel experience, and what they gained from going other places, and it became ingrained in Buffer's culture very early, before there even was a product almost. This was a cool way to be able to live and work. Then, as we grew-- and I mean as we grew first 5, 10, 15 people, a decision had to be made around, "Do we want this to be how it works for Buffer?" We felt pretty strongly (and this is way before me, so when I say, "We," I don't mean me personally - I mean people who came earlier) that it needed to be one or the other. We didn't want, for our personal reasons, to split the difference, and have an office with some people in it and some people floating around remotely. We really wanted there to be one solution and there's no preference either way, whichever one we chose. Courtney: So they ending up going with the remote idea, and I think it's had a huge impact in shaping our culture. Almost everything we do has to be slightly different, slightly skewed, because we're not in the same place in the world. Like how we deal with time zones. We do a lot of asynchronous work, like if you're working with someone in Cape Town, South Africa, I've got maybe a one hour or two hour overlap with my teammates there. So we can meet during that time, otherwise we're going to need to work on a Paper doc where I can add stuff, and then he can wake up and add his stuff. And work can sort of be happening all of the time that way. Courtney: The way we communicate with one another on a day-to-day basis has changed a lot because of that. It's so hard to transmit emotion when you don't see someone physically face to face. So we try and overcome that with GIFs and emojis, basically [chuckles]. Because our hub is Slack, it's our water cooler, it's our office, it's like everything for us. So we have to take advantage of that, and create those moments to have fun, and be yourself, and bring some of who you are - your humor, your personality - into how we communicate and what we do. Because otherwise we would never know one another beyond a surface level until we went on retreat, and we do that twice a year. So you could go every six months with these people being just random faces in a box to you, unless you really take that extra effort to get to know them. Lauren: It's interesting to hear what you guys do, and kind of compare it to what we do. We were a totally HQ company, and then someone who's originally from Hawaii wanted to go remote. He sort of started the whole thing. From there it just became a compelling recruiting tool to be able to attract anyone from anywhere, as opposed to just in New York. We're half remote. My team especially is half remote, my Marketing Team. So my manager is remote. But he person I work closest to, Brian, I sit right next to, so obviously I'm closer to Brian. Lauren: But for us we have found-- and there was a lot of pain points in the beginning in terms of communication because we were all just figuring it out. My manager was the first remote manager. It was interesting what you said, Courtney, about face-to-face, because we realized that when there were pain points or we weren't communicating very well a lot of it had to do with trying to convey this on Slack or trying to figure it out on Slack, and eventually we learn to immediately default to a video, and that assuaged a lot of the weirdness. How often do you guys default to face-to-face conversations through video chat? And how does that help or not help? Courtney: I would say I have three to four video chats a day, everyday. If it's a meeting or something that if there are big decisions to be made, really almost any decisions to be made, we tend to default to video, and that's how we do our one-on-ones, our coaching. It's a huge part of our day, and I don't know that it would work without it. Lauren: Right. Alison: I'm kind of opposite. I would go many, many days without having a video chat, and I think that's because we're still as small as we are, and everyone still has really sort of independent, yet super defined, spaces that they operate in. So when I do a chat, it's because we're either having our weekly marketing meeting, our weekly platform meeting. I do a one-on-one every week with Danny, who's our Marketing Team Lead, and he brings all the information together and disseminates it back out to everyone else. But other than that I think, again-- and it might be just the nature of what I do. Like, what I do is so singular and so me, and doesn't really involve anyone else, that I don't need to do that. Alison: But I think that's pretty common across Zapier. We're still at that point where everyone has really, really defined roles, and even the-- as the teams grow they're still really independent. It will be interesting to see if that changes the more we grow, and the more our roles start to overlap each other, or we get more-- not necessarily more help, but like when we get more hands in like what that will mean, as far as communication goes. Lauren: We also have these Friday afternoon, like we all drink beer together on the video chat. Which ends up being-- like you'd think it would be like weird but it's actually like a pretty compelling time. Like sometimes it goes on for hours, like hours and hour, which is hilarious. Courtney: I love that. That's so adorable. Lauren: Yeah, it's called beer bash, or remote beer bash. Courtney: We've been thinking about doing something like that. One of the hardest things for me about being remote is when you really like your teammates, and you want to hang out with them, and you want to go to happy hour, but they live somewhere totally across the world. Lauren: Right. That is like one of the hardest things for me. Especially because I do have all these-- we do hang out all the time the HQ people and we're like "Man, wouldn't it be so cool if like she was here? Or like.." Whoever, like, "Oh, Ryan would love this show, but he lives in LA". It just feels like I have all these-- I feel like I have all these friends all over the place now, which is whacked, because I'm like do I even really know them? The funniest-- I don't know if you guys have ever experienced this, but like, there are people who are like really outgoing and all over Slack, and like in every channel, and like funny and hilarious and you feel like you really like know them. You know? And you're like, "They're great. This is awesome." And then they come to HQ, and they're like super shy. And they're in person [chuckles] and you got to like, "Ooh." I'm like, "Talk to me, we talk all the time." And they're super shy and you're like, "Is this like internet, what is this? What is happening here?" Courtney: That's so fascinating. Courtney: We've had the opposite happen a lot, where we can't really tell like, "Oh maybe they're shy?" Or like, "Maybe they're very professional?" And then at our retreat they're like the karaoke superstar. And you're like, "I had no idea!" Lauren: That's great. But there is a lot to know about people. And the other thing is with the remote thing, because I'm in HQ, I see everybody when they on-board - they are here for the first week - but if I don't work on your team-- like for example, I would never work with a QA tester. There is absolutely no reason that I ever need to interface with a QA tester. So if they're remote and I never have to work with them, I really don't know them at all, and if I was remote too, I would have never even met them, and I would've never even worked with them. So I think about those things a lot. I think about remote people who don't know each other and I'm like, "You might like each other." Or like, "It's crazy that they don't even know each other," and those are the things that-- I worry about that or [laughter]-- I don't know. Lauren: As teams grow, what can you really do about that? You can't be friends with everybody anyway. Even if we were all in the same building. I just am always wondering how do you supplant that funny little conversation that you had with that random person in the bathroom by the sink, or that silly little interaction when that person spilled all the pencils everywhere. How do you get that? I know you said, Courtney, that you guys have a lot of personal Slack channels. You have family channels and pets channels. That's something that we do too. All those cat people know everybody else's cats names and stuff like that. Alison: All the cat people [laughter]. Courtney: Yes. You’ve got to know the cats’ names. Lauren: Those are not my people. I'm in the dog room, but anyway [laughter]. Courtney: One thing that we found, and this is brand new. In Hawaii we were like, "Let's figure out Snapchat." So we did. We came back and we created a thread in our internal Facebook group where we're like, "Let's all follow each other on Snapchat." And it's turned out to be the most interesting way to see inside someone's life, because the stuff you share on Snapchat is your randomest, everyday, what's going on, like, "I'm walking to work, I'm eating a muffin," whatever is happening. Now I know people's pets, I people's kids, I know what filters they like. It's been a level of getting to know people that we just discovered. Lauren: That's a great one. Alison: That might be the only legitimate use of Snapchat. Courtney: Right? It's perfect for remote teams. Lauren: That's a great one. Also, I'm always like, I'm too old for Snapchat. Courtney: That's what I thought, too. I'm very old. Alison: One thing that we did that's a lot of fun, everyone you know, you have that one little thing you know about them that's not necessarily mean, but it's that one little thing that you poke at. So one of our co-founders, Mike - he's our product guy - he loves Bud Light. He loves it. He unabashedly loves it [laughter]. That's what everyone knows about Mike and we all pick on Mike because of that. Everyone in Slack has their own little custom emoji that our developers will make. So Mike has his own little Bud Light can, mine is me riding a Segway. Courtney: You're riding a Segway? That's your thing? Alison: No, Zapier has a Segway. It was a gift from someone. And so whenever you go out to HQ you ride the Segway, it's almost like an initiation because they're really hard to ride. Someone took a picture of me riding the Segway and someone else, who wasn't there, loved it and turned into a Slack emoji. You find those fun little things that you-- little quirks in people, and that really comes out in Slack, for sure. And then that carries over, that carries over in real life too. Alison: But it's getting more and more difficult, I think, the bigger we are. For us in Florida, I felt, and I think this is just a part of who I am, I felt a pretty tough-- a rough burden to make sure that everyone was hanging out, and was together, and I just think you pass a certain point. I'm sure, Courtney can speak to this too that's just not feasible, and you just really kind of have to let people and groups, say larger than 25, just kind of find their own thing and migrate around, and I think people are pretty good about doing that. There's a giant board game contingency at Zapier and that's something that like all the more introverted people like to do. I'm not a huge fan of it all, so I always abstain. So I think there is always ways for people to figure that out, and just you have to work a little bit harder at it when you are remote. Lauren: Do you feel like you've made real friends? I feel like I have made real friends, but HQ and remote, more so HQ obviously because I see them more, but definitely remote also. I feel like I have made friends that are not just coworkers, but actual friends. Do you guys feel like you have that? Alison: Yeah. In fact, I just traveled a couple of months ago to Barcelona to spend a week with one of my teammates there. Lauren: Amazing. Alison: And she's lovely. I love her to bits. I think that-- and I imagine Courtney and I have probably had this conversation personally before, but the older you get, you realize that you have to work harder for things that mean something. If something does mean something it's worth that work. And so I feel the same way with having being on a remote team. It's like when you find those people that personally even outside of work that you really like, and that you want to spend time with, who cares where they are or what the circumstances are? If it's worth having you just work hard and you do it. And so I think that that really kind of manifests itself in this world, because we all work harder to be there for each other, and to kind of grow, not only professionally, but personally as well. [music] Courtney: We'd love to hear how this podcast felt to you. If you've got questions, thoughts, feedback, we're definitely new at this. We're excited to learn. So please be in touch with us. You can reach us on Twitter at@buffer and you can email us at hello@buffer.com. We're excited to hear from you. [music]
Cuando Alison habla francés, pega las palabras. Tres palabras que pronuncia esta joven francesa parecen una sola. Ésa fue una de las dificultades que enfrentaron los estudiantes de la profesora Marie-Noëlle Travers cuando la escucharon. ¿Es usted capaz de entender lo que dice Alison? No vamos del otro lado del océano para descubrir las dificultades que tienen los latinoamericanos para entender el francés oral, como es costumbre en “Francés de todos”. En esta ocasión vamos a escuchar las dificultades que plantea el francés de la calle a marroquíes y argelinos que viven en Francia. Son estudiantes de Maria-Noëlle Travers, exprofesora de francés y español que colabora con la asociación Emmaüs en el departamento de la Nièvre, a 50 Km de Nevers, dando cursos gratuitos de francés a inmigrantes que trabajan en esa organización caritativa.
Level 4 Two people are speaking. Alison: My name is Alison, I’m 13 years old and I leave in New York. I am American. Susan: Have you got brothers and sisters? Alison: Yes I have. I’ve got one sister, Julia and one brother, Mark Susan: Has Julia got black hair like you? Alison: Yes she has. She’s got long black hair. Susan: What about your brother? Has he got black hair too? Alison: No he hasn’t. He’s got short blond hair like my father. Now, lets go shopping.
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